"Arrived on site for AF or 'Check Vent. Upon arrival test unit, ran diagnostics and there are no saved error codes. Ran vent test and is poor for electric dryers. Removed vent hose and ran vent test and now passes. Allowed unit to run on normal and timed dry and check vent code does not appear and unit operates correctly. Unit is operating as designed. Recommend having vent checked. Job complete"

Arrived on site to install previously ordered part. Replaced console W11335274. Test unit and is operating as designed. Job complete

"WDT730HAMZ1 Arrived on site for unit not starting. Upon arrival, customer stated the start button will not work. Confirmed issue and control board is needed. Part did not arrive. Customer agreed to reschedule Jan6th; schdld next appmnt for 1/6 MON !"

"WDP730HAMZ0 Arrived on-site for unit not starting. Upon arrival, customer stated the Start button light will not illuminate and the button will be unresponsive. Customer stated it's an intermittent issue. Proceeded to replace W11637583 control and W11613564 console. Ran diagnostics and passed without issues. Unit is functioning as designed. No water leaks detected at this time."

"WRS315SDHZ17 Arrived on-site to replace previously ordered parts. Upon arrival proceeded to inspect install W11750811 extension, WPW10496649 extension and 212643 permagum. Tested ice maker on multiple occasions and now unit is functioning as designed. No water leaks detected at this time."

"Arrived on site. Replaced defective compressor,drier and repaired leak,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked los side pressure good. W11506635,w11574734,wpw10143759"

"Arrived on site. Tested dispenser no water flow,removed filter good water flow,replaced filter housing customer will also need to replace filter tested water dispenser unit working as designed. 212643,w11162042"

"Arrived on site. Unit was powered off,powered unit on,removed cover fan not running frost forming replaced defective evap fan motor. Wpw10464673"

"Arrived on site for customer complaint of unit making a noise. Found noise coming from the motor, I inspected rollers, idler, blower wheel, and belt. All looked good. I replaced the motor, unit tested good."

"Arrived on site for customer complaint of unit tripping the breaker. I replaced control, bake and broil elements, disconnected ground, ran burn off at 500 degrees, unit tested good, contacted whirlpool for documentation. SR# 7740565034"

"Arrived on site to test unit for not draining properly, tested unit at found drain pump activated but not getting water out, removed front panel to get to the pump, found pump filter completely clogged with animal hair, removed and tested, unit is now running as designed no leaks detected job complete, no parts installed"

"Arrived on site to test unit for no cool. Found compressor over heating and kicking out on thermal. Replaced compressor(W11557425), access vlave(W11506635) and UV drier from truck stock, vacuumed system down and charged to specs with 55g of r600a. Unit now working as designed. Job complete."

"Arrived on site to test unit for noise, tested unit found a piece of plastic stuck on condenser fan causing the noise, removed and tested, unit is now running as designed job complete no parts installed"

"Arrived on site to test unit for not starting, tested unit found failed shift actuator, replaced part from job 432794, unit is now running as designed, no leaks detected job complete installed W11481722; schdld next appmnt for 12/26 THU !"

"Arrived on site to test unit for front elements not heating properly, customer stated that they only work on high, tested switches and found burn spots on them replaced right and left switches and tested, unit it is now running as designed job complete installed 2X WP10434452"

"Arrived on site to test unit for LOFL error, tested unit it found F8E1 error for valve failure, replaced cold and hot valves and tested, unit is now running as designed no leaks detected job complete installed W11688995, W11688994"

"LE8317W2 Arrived on site from previous visit to install parts. Installed pulley, belt,and rollers door switch was defective repair door lock product works as it's designed."

Arrived onsite for one time f8e4 and some of the dishes form that load had been left in the unit and I found a spatula that blocked the upper spray arm and cause a sufficient wave pattern to cause a small door leak. Also repaired upper rack track alignment due to wheels being seized and and found that adjusting the upper track into the upper postion allowed the spatula to be washed without impeding the wash arm. Advised customer on findings and cleared the code. No parts needed.

"Arrived on site for customer complaint of ice melting together. Tested temps in RC and FC as well as ice box, all temps tested good. Found ice cubes were coming out all formed together indicating to much water getting to ice mold. I replaced valve, w11482383, unit tested good."

"Arrived on site to replace parts, found handle was damaged inside the box. Ordering another handle; ordrng 1 W11730234 (Handle)"

"Arrived on site for customer complaint of unti not producing ice. Found out customer had just changed the filter in the unit, found fill line for ice maker was frozen over, possibly due to air in the line from filter change. I removed ice, tested fill tube heater, heater tested good. I ran fill test for door ice maker, unit tested good."

"Arrived on site to test unit for clicking/clanking sounds. Customer also stated cycles at times will run forever unless turned off. Verified with customer noise is slider shifting from agitate to spin and vise versa. Unit is getting stuck in a logic loop. Advised customer to download app and connect unit to wifi as stated in service pointer W11710100. No signs of gear failure, slider is shifting properly and no signs of abnormal wear. No parts replaced at this time. Job complete."

KSDB900ESS5 Arrived on site to replace previously ordered part. Upon arrival proceeded to replace W11662377 burner kit. Proceeded to test burner and still would not ignite. Ordering W11675301 spark igniter. Customer is requesting AM appointment. ; ordrng 1 W11675301 (Spark igniter)

"Arrived onsite for blower error low fan speed f8 error preventing normal use. Attempted to access rear of oven by uninstalling using the service dolly and found unit wire cable serviced through a cabinet hole in the built in microwave compartment, there was not enough slack to remove the oven for service and the unit could not be unwired because microwave installation closes in the oven wiring service box. For the oven to be repaired the oven wiring must be corrected to code requiring the box to be in the same cabinet as the oven and the supply cable to be long enough for the oven to be fully removed and rotated for rear access. See attached pic. Advised customer to work with their Pulte customer care rep to make the unit accessible for repair. Office to reschedule.; O-emld tckt"

"Arrived onsite and found unit operating with failed sump and motor. Open motor windings. Replaced sump and motor to repair. All checks good, unit is now operating as designed. Advised customer on repair."

Arrived onsite and tested washer not draining. Found draining fine but not spinning some of the time on account of off balance loading technique not enough clothing in some loads. Verified drain trap clear and good pump function. Observed lord unable to balance due to insufficient volume.

"Arrived on site to test unit for broken rack, tested unit found broken adjusters, replaced rack adjusters and tested, unit is now running as designed no leaks detected job complete installed W10712395"

"Arrived onsite for install concerns and excessive lint build up in trap and trap housing. Unit is drying properly, and no error codes. Advised customer that the unit duct is a flex line and is excessively snaked and bent behind the dryer and it would be an improvement in efficiency to have a ridged duct used with no unnecessary turns. No parts used. Advised that due to length of duct the restricted airflow advisory is normative."

Arrived on site to inspect oven not maintaining consistent temperate. Upon further inspection. I found that the oven is not igniting properly. I gained access to to the burner assembly and found that the air shutter was open too wide and that the igniter needed to be adjusted slightly. I adjusted the igniter and the air shutter and tested the unit. The oven is now operating as designed. No gas leaks observed during service. No parts installed.

"Arrived on site to inpsect washer not starting a cycle. Upon further inspection, I found that the wiring to the drain pump was broken. I replaced the wiring harness and tested the unit. The unit would not lock. I checked the lid lock and it tested bad. I replaced the lid lock and tested the unit and is now operating as designed. No water leaks observed during service. W11670519 W11643701"

Arrived on site for oven not heating. And possibly leaking heat through gasket. Upon arrival inspected unit and door and seal are good. Found fracture on left side of bake element. Replaced element W10779716. Test unit by preheating to 350. Unit preheated correctly. Unit is operating as designed. Job complete.

"Arrived on site to test unit for leaking, tested unit found all components activated properly and no water ,leaking but noticed that unit is producing excessive amount of suds but customer does not has a water softer, noticed that customer is using rinse aid solution as dishwasher detergent, advised customer that that is not detergent and should only be used in the rinse aid dispenser, explained to customer on proper detergent use, and advised to run a few empty loads to remove all the excessive suds, at this time job complete, no parts installed"

ArrivedW1139 on site to diagnose refrigerator with no freezer light on. Examined unit and found the FC door switch had a broken plunger. Replaced door switch and verified unit working as designed. I noticed on removal of switch there was a slight crack on the liner where the switches lower edge was. This does not affect function of the unit and it is now working as designed. Parts used - W11396033.

"Arrived on site to follow up on ice machine that was not producing ice after recent sealed system repair. GC noticed a slow fill and recirc pump not allowing reservoir to fully fill, and the evaporator would only frost the outer ring. I replaced the valve and recirc pump to resolve the fill issues. I checked the pressure on the SS and found it consistently stuck on -12, but compressor sounds healthy. I evacuated the system and tested with 150psi nitrogen. Let the system sit for 15 mins and found no leaks at all. Vacuumed unit for 20 mins and charged to exact spec. I sat and watched the unit fully produce an ice sheet and harvest. Ice sheet is thick and full and generating normal size cubes. Unit has been consistently producing ice since I completed the repair. I noticed that the water line was dripping when I had pulled it out and was loose. I tightened the hose until it stopped dripping. I advised the customer of the dripping line and if it returns to replace the water line. At time of repair completed unit was producing full healthy ice slabs and harvesting. Pics added to SD. Unit working as designed. Parts used - W11542867, W10897719. No water leaks found."

"Arrived on-site to test unit for gas smell. Upon arrival, builder stated that there is a strong gas smell present during preheat cycle. Tested unit found when preheat cycle begins strong gas smell is present. Gained access to burner tube and found air shutter opened too wide. Adjusted air shutter until only 10% is open, ran a preheat cycle. Gas smell is present during initial ignition but dissipates after a minute. Unit is now running as designed, no gas leak detected, no parts installed, job complete."

Verified complaint of heating. Per previous diagnosis installed thermostat part number WP3977767. ran cycle and unit is now heating. Job complete. Installed WP3977767

Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Upon arrival the customer explained that the unit will fill and drain but will not recirculate the water. I ran into diagnostics and found an F4 E3 (wash motor not running) error code. Around the answer an auto test and confirmed that the washer motor would not run. I replaced the washer motor and tested the unit again. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479.

"Arrived on site to inspect refrigerator not cooling. Upon further inspection, I measured the temperature and measure 54 degrees. I verified that the fan and compressor were running however there was not a good frost pattern on the evaporator. There refrigerator has a seasoned system issue and will need a sealed system repair. I am order the compressor W11422743, access valve W11506635 and drier WPW10143759 CNOTE 2 hr. office to schedule return service. No water leaks observed during service.; ordrng 1 W11422743 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv drier) and 1 CNOTE (2 hr)"

"Arrived on site for stopped making ice. Upon arrival test, test unit and only getting a bout half the fill of water. Removed filter and now getting correct water flow. Continued to run unit without filter to observe operation. Complete sheet of ice has formed. Recommend replacement of filter at this time. No leaks present. Job complete"

Arrived on site to replace main harness. Replaced harness test unit and unit test good. Bake element coming on and unit pre heating correctly job complete.

"Arrived on site and verified compressor was needed. Replaced compressor(W11504450), access valve(W11506635, and drier(WPW10143759). Charged system to 200psi of nitrogen. Was unable to find leak from unit using bubble solution. Vacuumed system down and charged to specs with 47g of r600a. Allowed for frost pattern to develop. Unit is now working as designed. Nobody present for signature. Job complete."

Arrived on site to test unit for not washing. Found no stored error codes. Unit completed multiple diagnostics cycles with no issues. Customer stated she opened lid and closed it and unit did nothing after that. Advised start button would need to be pressed again once lid is closed. Unit is working as designed at this time. No leaks detected. No parts replaced at this time. Job complete.

Arrived on site to test unit for noise while water being dispensed. Found water filter was loose allowing for air to enter system and cause noise. Set water filter properly and noise is no longer present. No parts replaced at this time. No leaks detected. Job complete.

Arrived on site to test unit for getting too hot. Found element was grounding to housing and keeping half of the element consistently on. Replaced faulty element(279838) and verified element is now cycling properly. Unit is now working as designed. Job complete.

"WFE550S0LZ3 Arrived on site for a range tripping breaker. On arrival verified issue replaced parts bake,broil elements and control. Removed ground wire and preheated to 500 degrees temperature reached without tripping breaker. Rewired ground back on and preheated to 500 degrees temperature reached without tripping breaker. Checked polarity and voltage readings are correct. Recommended client to leave on for one hour and thirty minutes. Notified client if it happens again to contact home builder and whirlpool. Calling whirlpool safety # 7740525739"

MMW5530DAB Arrived on site for a oven with display issues. On arrival verified issue replaced console tested product works as it's designed. I couldn't get the serial number was not readable.

"Arrived on site to inspect washer only sensing and not starting a cycle. Upon further inspection, I found that the slider magnet was separating preventing the washer from engaging the basket properly. I replaced the slider and calibrated and tested the unit. The unit is now operating as designed. No water leaks observed during service. W10734521"

"Arrived on site to inpsect refrigerator not making ice. Upon further inspection , I attempted to run an ice maker test however the ice maker failed to run a test telling me that the ice maker has failed internally. I replaced and tested the ice maker W11700250. No water leaks observed during service. Vacant unit and no one available to sign."

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, I found the unit pulled out of its space for repairs. Per previous techs diagnosis and due to the right front leveling leg being damaged during installation, I removed and replaced the roller assembly and tested and unit is operating as designed. Unit was left pulled out to allow the installation personnel to re-install the unit. No water leaks observed during service, job completed. No one available to sign for receipt as customer went back to work before repairs were completed. W10860448"

"Arrived on site to inspect ice maker not producing ice. Upon further inspection, I verified good water supply and pressure from home. Ice maker is operating and calling for water however no water entering the tray. I found that the inlet was frozen from a weeping valve. I cleared the ice and replaced the valve and tested the unit, the unit is now operating as designed. No water leaks observed during service. W11455388"

Arrived on site to test unit for normal button not responding. Found shorted keypad replaced console sole test unit and unit test good job complete.

Arrived on site to test unit to test unit for unit not cleaning correctly. Test unit and unit getting plenty of water and wash motor coming on and circulating the water. Found water temp at 95 advised customer to turn hot water on at the sink to let hot water get to the unit faster. Also found filter was completely dirty also advised customer to clean filter once a month.

WDP540HAMZ4 Arrived on site for a dishwasher not washing correctly. On arrival verified issue further inspection found motor sump had failed replaced part tested product works as it's designed no water leaks visible from watersupply.

"Arrived on site to test unit for clothes not spinning out. Upon arrival customer stated clothes will be wet at the end of a cycle. Entered diagnostics and found multiple error codes stored for oversudsing and long drain. Ran a diagnostic cycle and found when unit entered spin it would become extremely unbalanced. Unit will need new shocks to fix issue. Also advised customer to run a couple cleaning cycles to remove any hard water or soap buildup to prevent oversudsing. Ordering parts, no parts installed, rescheduled for 01/03 per customer. ; ordrng 4 W11316766 (Shocks)s"

"Arrived on site to inpsect dishwasher with no power, upon further inspection, I found that the wiring at the r terminal block was loose. I reattached the wire connectors and tested the unit. The unit is now operating as designed. No water leaks observed during service No parts installed."

Arrived on site to install previously diagnosed and ordered part. Formed and shaped the left and right door gaskets and installed. Unit is now operating as designed. No water leaks observed during service. W10830162

"Arrived on site to replace previously diagnosed parts. Upon arrival ran load test 7 and found the basket now spins up to 820 RPM. Customer stated unit has been working as it should and is spinning the clothes out. Called tech line to document SR#7740563177, per tech line no further repair is recommended. Basket won't enter a full speed spin if it feels any extra resistance or drag. Also found drain hose was inside the drain pipe 2ft cuasing water to siphon back into the unit, creating drag and not allowing a full spin speed. Removed extra drain hose. Unit is now running as designed, no leaks detected, no parts installed, job complete."

"Arrived on site to test unit for gas smell. Upon arrival customer stated that there will be a strong gas smell during the first 1-2 minutes of a bake cycle. Tested unit, noticed igniter takes 4-5 sparks before ignition happens. When cycling throughout the cycle, will only need 1 spark before ignition. Also noticed air shutter is open too much and allowing too much air throwing the air-to-gas ratio off. Closed the air shutter until 25% is open. Tested unit, unit now ignites on first spark and gas smell has been eliminated. If issue returns recommend a spark igniter replacement. Contacted SAFETY to document SR#7740515753. Unit is running as designed, no leaks detected, job complete."

"Arrived on site to test unit for gas leak. Upon arrival customer stated that the gas smell never went away after the previous service. Would smell it throughout the day. Called the gas company, gas company found a leak at the regulator, customer presented video. Used leak detector and found a leak at the regulator. Verified with bubble solution, attached images. Proceeded to replace regulator (W10861656), applied bubble solution to all joints and fittings on and around the regulator, leak has been eliminated and unit is now running as designed. Contacted SAFETY to document SR#7738293560. No further repair recommended. No leaks detected, job complete."

"Arrived on site to test unit for no power. Upon arrival found the console is not responsive. Took voltage at the terminal block, found both sides receiving 120V. Took voltage at the control and found it receiving no voltage. Replaced control (W11572097) as precautionary, no change. Contacted service thread, per thread unit will need a new harness due to in line fuse opening. Ordering part, office to reschedule.; ordrng 1 W11708398 (Harness)"

"Arrived on site to inspection unit for damaged parts. Upon arrival found the FC door dented and the bottom grille is cracked. Contacted claims thread, per GC the door and grille will both be covered. Replaced FC door (13094917SQ) and bottom grille (WPW10534155). Customer inspected installed parts and approved. Customer stated there are no other issues with the unit. Unit is now functioning as designed, no leaks detected, job complete."

"I dont site for a dishwasher that will not wash dishes. Inspected unit and work area. The customer advised that the unit will fill and drain but it will not do anything else. I did confirm the customers, complaint and found soap, residue, dripping down the door, and evidence of no water recirculation. I ran the unit through diagnostics and found an F4 E3 (wash motor not running) error code. Around the unit through an auto test and confirmed that the wash motor would not recirculate the water. I replaced the wash motor assembly and tested the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11613479."

"Arrived on site for customer complaint of unit making loud clicking noise. Found failed damper control. I replaced damper control, unit tested good. Parts used wpw10594329"

"Arrived on site for a refrigerator that is leaking water. Inspected unit and work area. The customer advised that every few days, the unit makes a noise, and then when I opened both refrigerator doors, water will be leaking from the bottom of the freezer section. I found ice buildup on the bottom of the freezer liner, indicating the drip pan had frozen over. I did confirm the customers complaint and steamed out all the ice. I blew through the drain tube and found the clog disperse. The unit is now working and operating as designed. Call complete. No parts were installed."

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Upon arrival, I found the agitator, not stripped. I was able to remove the agitator nut, but found the washplate completely seized onto the driveshaft. I attempted to remove the agitator, but found it was completely seized on the driveshaft, and could not be removed. I did advise the customer that they would need a complete rebuild at this point, including the tub, basket, hub assembly, wash plate, agitator bolt, drain filter, gear case, and screws. Ordering parts and the office will need to contact the extended warranty for authorization as well as contact the customer about a return date, if authorization is given. No parts were installed.; ordrng 1 W10752187 (Agitator bolt) and 1 W10752719 (Basket) and 1 W11219115 (Tub) and 1 W11568797 (Drain filter) and 1 WP8533928 (Drain screw)"

"Arrived on site for a refrigerator that is making abnormal noises. Inspected unit and work area. The customer showed me two videos of noises that the refrigerator was making that were seemingly abnormal for them. I found one of them was a sizzling sound coming from the defrost heater when the unit was in defrost. The customer also explained they have another issue with their shelves in the refrigerator section falling when they put any weight on them. I checked the shelves, and the customer showed me what she was talking about. I found that the upper two shelves would fall, especially in the front due to potential warping from the refrigerator liner. See photos. I called whirlpool Tech line and spoke to Chris SR# 7740561165. He had me send him several photos, and a video of what happens when you put weight on the shelf. We found the shelf dropping in the front and would not hold any weight on either shelf. He advised that this unit would be sent to review and that the customer or I would be contacted depending on the next steps. Advised make no further repair at this time. Call complete. No parts were installed."

"Downside for a dryer that is flashing an F3 E3 (inlet thermistor shorted/open) error code. Inspected unit and work area. The customer advised that they have been getting this error code since they bought it and that if they run really light loads, sometimes that error code wont pop up. They advise they have tried to clean out the vent, but they are still having issues. I did confirm the customers complaint and found that error code in diagnostics. I tested the unit and found the unit tumbling and heating. I checked the venting and found that the venting is a customized vent that goes through a wall up the wall in another room and out through the opposite wall. I went ahead and replaced the inlet, thermistor and control, but did explain to the customer that the issue they may be having may be with their dryer vent being too long with too many curves may be creating a long vent issue. Advise the customer to keep an eye on the unit and if they have any further issues, to address the venting. Call complete. WP8577274 and W11733951."

"Arrived on site for F7-E6. Upon arrival, test unit and Get error code F7-E6 when using left front, left rear and center burner for :20 seconds. The right rear and right front operate correctly. Test both fans by running both sides of cooktop and found left side fan not operating. Disassembled unit tin inspect fan for failure. Found debris stuck in fan blade. Replaced fan W11246545. Test unit and is now operating correctly. Customer not present to sign off completion. Sent text of failed fan and video of unit operating to customer."

"Arrived on site for not spraying water through spray arm. Upon arrival, ran diagnostics and get error code F7-E1 single speed wash motor failure . Test unit and confirmed issue. Need to replace sump and motor. Replaced sump and motor W11416362. Test unit and is now operating as designed. No leaks present. Job complete"

Arrived on site for continued issues of not dispersing water. Inspected unit. Found ice container full of ice so know there is not a water supply issue. Customer now has correct filter. Disconnected waterline from door and test dispenser and got perfect flow from filter to door. Found blockage in door waterline. Blew air through water line and there was brown particles stopping water flow. Cleared all debris and test unit. Water is now dispensing correctly. No leaks present. No parts needed. Job complete

Arrived onsite for oven not heating up to temp. Customer stated it would reach temp but not reignite when cycling. I found the air shutter fully open causing the unit not to reignite after reaching temp. I adjusted the shutter and unit now cycles as designed. Call complete. No gas leaks present at time of service. No parts installed.

Arrived onsite for dryer not tumbling. Upon arrival I found the unit to countdown but prompt Err. I took apart the top and found the control hanging and door switch unplugged. I plugged the door switch in and re mounted the control. Unit now tumbles a d operates as designed. Call complete. No parts installed.

"Arrived onsite for unit shaking. Ran diagnostics and found stored error codes 0/2 oversuds. 8/1 longfill. Ran auto test and passed. Ran a small load and unit responding well. Noticed the use of extra power possibly causing issues. Also found unit not leveled or correctly installed on a pedestal. Recommend customer correct pedestal installation, leveling and detergent use. Customer will monitor"

"WFW560CHW4 Arrived on site for F6 code. Upon arrival, display shows F6E2 communication issue from HMI to ACU. Unit is stacked. Ordering W11325580 UI. Need 2nd man. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11325580 (UI) and 1 2man (2 man)"

"On arrival verified complaint of loud noise. Per previous diag replaced gearcase w11393685, slider w10734521, bolt w10752187, Washplate w10902814, rotor w10915701. Ran diag and level unit. Unit is now running correctly with no noise. Job complete no leaks detected during service."

Arrived on site with new tube and spray arms. Installed lower basket wheels. Replaced feed tube which has 3rd level spray arm. Replaced bottom spray arm. Did not receive upper spray arm. Ordering one and manifold. reset for tues am. ; ordrng 1 WPW10448645 (Upper spray arm) and 1 WPW10340542 (Manifold)

"WMH53521HZ06 Arrived on site for unit not venting properly. Upon arrival, customer stated air is leaking down between the cabinet and the microwave. Performed paper towel test and confirmed fan motor is set to vent outward. Called tech line and spoke with Johnathan SR#7740563688 stated it's an installation issue and homeowner will have to call builder to resolve the problem. Unit is functioning as designed. No parts needed."

"KDFE104DSS2 Arrived on site for unit leaking water. Upon arrival, ran test cycle and found water leaking from diverter motor. Proceeded to replace WPW10605057 pump&motor. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time."

"MVW6230HW2 Arrived on site for unit making loud grinding noise. Upon arrival, proceeded to check errors and found F0E5 off balance. Cleared code. Ran diagnostics and found no issues. Ran consumer cycle and heard slight grinding noise. The customer stated gets louder. Due to intermittent issue, recommend to replace gear case. Customer had to leave. Customer agreed to reschedule Dec 27th. No water leaks detected at this time. ; schdld next appmnt for 12/27 FRI !"

"Arrived on site for customer complaint of unit not turning on. Found failed thermal fuse. I replaced thermal fuse. Tested air flow, air flow tested good, heating element is good, not shorted to ground. Unit is working as designed. Parts used wp3392519"

"Arrived on site for customer complaint of damage, I replaced panel, could not test since unit was still in the box. Parts used w11613483"

"Arrived on site for customer complaint of unit leaking. Found leaks coming from cold water hose connection at water valve. I made sure the hose was secure, unit tested good. No damage to house, tile floors."

"Arrived on site for customer complaint of noise when using microwave. Found cooling fan blade hitting the housing. I adjusted the housing, unit tested good."

Arrived on site to test unit for unit leaking. Test unit and found damaged tub on the left side top corner making unit leak. Also found left 3rd rack stopper broken. Will order new tub and stopper and 2 hour job office to reschedule. ; ordrng 1 W11409866 (Tub) and 1 2hourjob (2 hour job) and 2 W11579392 (Stopper)s

Arrived on site for refrigerator not cooling. Found compressor working insufficiently. Recovered refrigerant. Replaced compressor. Pressure check and had no lose of pressure. Vacuum and recharged. Advised customer to give 24 hrs. Call complete. W11580057

Arrived on site for refrigerator leaking from dispenser inside fridge. After water stops dispensing it stops but slowly builds and creates a constant drip. Found Valve not closing all the way. Replaced water inlet valve. W11524655. Verified operation. Call complete.

"Arrived on site for dryer making a noise while turning, confirmed squeak coming from pulley or support wheels. Removed top panel. Removed front panel removed drum. Replaced pulley and support wheels with repair kit. Verified operation. Call complete. 4392067"

"Arrived on site for drawer handle being damaged. Pics taken, will need to order correct door. Reset for mon am. ; ordrng 1 W11045125 (Drawer handle)"

Arrived on site for vent hood chimney falling off. Found chimney separated in middle. Took pictures. Left part with customer. Referred back to installer for installation. Call complete.

"Arrived on site. Found unit not powering on and ice bin full of water,removed water from ice bin,while removing unit from enclosure found water source line with a hard kink,uploaded picture,removed kink sent pictures to home owner,power to drain pump diagnosed a defective drain pump. Replaced pump ran water through system water drained checked connections no leaks,reassembled unit returned to enclosure ran diagnostic all test passed. W11539855"

"Arrived on site for noise ice. Same issue from previous visit,removed ui Ahmed heater on fill tube passed reading 40.1,40.6ohms,checked voltage to heater passed 12vdc. Called tech support to document replaced icemaker and fill tube assembly ran harvest test passed,ran fill test passed no leaks from valve to line. W11515313,w11646196SR#7740561686"

"Arrived on site for no cool. Checked low side pressure reading -20 checked freezer and compressor compartment no dye,pressurized system to 250 psi,found small trace of dye leaking out sleeve of precooked. Replaced precooked and drier,vacuumed system down unit kept vacuum recharged system to manufacture spec. W11678305,wpw10143759"

"Arrived on site for clicking noise and frost on ice bucket. Checked ice door,door sealing correctly,let customer know frost will form on ice container due to design,when freezer door is open warm air will go straight to ice bin to help prevent frost build up to clean bucket at least once a month. Ran diagnostics loud clicking noise from diffuser assembly,replaced defective diffuser assembly ran diagnostics noise no longer present. W11236851"

Arrived on site to test unit for light staying on and oven not working. Test unit and found door latch was stuck inside the cavity making unit think door is still open. Secured door latch to the correct position test unit and unit test good job complete. No one present to sign work order.

Arrived on site to test unit for unit giving F2E1 erro shorted keypad.Tried reseting the unit but console not responding. Replaced console test unit and unit test good job complete.

Arrived on site to test unit for unit not washing. Test unit and unit getting water in but water not circulating. Test wash motor and wash motor getting correct voltage. Replaced sump and motor Test unit no leaks present and unit washing job complete. No one present to sign work order.

"Arrived on site for washer not flinging into wash cycle . Ran diagnostics got error code 7-5,0-3,2-1. Washer making lots of noise in test wash . Found collar on slider has shifted . Replaced slider and clutch W10734521, W10754448. Washer sound better but still making noise . Ordering gearcase ,stator ,rotor . Call to set return . ; ordrng 1 W11400681 (Control) and 1 W10902814 (Washplate) and 1 W10915700 (Stator) and 1 W10915701 (Rotor)"

Arrived on site for otr door cracked center top . Replaced door W10811642. Tested unit . Door closing properly and unit is heating . Job complete

"Arrived on site for oven micro combo wall oven display not responding . Found display blank ,interior light are coming on . Did hard power reset . Ran diagnostics. No error codes . Both units are heating . No parts installed . Job complete"

"Arrived on site for dishes not getting clean . Ran diagnostics,got 7-1,10-2. Wash pump would only hum in test wash . Replaced sump amd motor W11416362. Ran diagnostic wash ,all checked normal . No water leaks detected at time of service . Job complete"