Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9113 customer reviews

Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator ice maker iced up. Upon further inspection, the customer provided some photos of the issue and what I’m seeing is the ice maker is leaking water into the bin and ice is building up under the ice bin ad at the mouth of the ice maker tray. I placed the unit in diagnostics and tested in test #56 and the ice maker showed no error codes. I checked the tray and found ice at the very tip of the ice tray mouth. I removed the ice maker housing and cleared the tray of ice/water and reinstalled it. Tested the IM fill tube and it dispensed water into the tray for approximately 7 seconds. I contacted techline and spoke to TJ and advised of the complaint and my findings. TJ advised to replace the ice maker, dual valve, ice chute plate and separator. He advised all info is being placed on file number and provided file #7728107437. I am ordering the ice maker and dual valve and CNOTE-LSO PER CUSTOMER REQUEST AND CNOTE-AFTERNO

Near Shane Dr, Leander, TX 78641
Richard P.

Richard P.

REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for the refrigerator ice maker not making ice. Ran diagnostics and found error code E5. Inspected freezer for ice build and it is good. No ice build up. Checked ice box fan and it tested good. Checked ice bin thermistor and it checked good. Checked temperature inside ice maker compartment and I got 16 degrees. Ice maker tested good during the harvest test and it filled with water. Found that during installation of the new ice maker refrigerator was not turned off. So unplugged the refrigerator to reset the controls and ice maker. Advised customer to monitor the production of the ice maker by doing a reset may fix the issue. Also during testing found that the damper control in the refrigerator was really noisy and not working properly. Will need to replace damper control. Also ordering ice maker parts just in case the resetting of the controls didn’t fix the issue. Ordering parts and office to schedule ; ordrng 1 W10646867 (vent) an

Near Dancing Oak Ln, San Marcos, TX 78666
Brandon C.

Brandon C.

COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of fan switch broken, found failed switch. I replaced switch, unit tested good

Near Timothy Cir, Austin, TX 78734
Jacob S.

Jacob S.

REFRIGERATOR KITCHENAID KBSD618ESS01 "Arrived onsite for unit leaking. Tested unit. Found no leaks present, unit working as designed. No issues at this time. Job complete"

Near Guadalupe St, Austin, TX 78701
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived onsite for unit possibly having ventilation issue. Checked unit. Found that unit is working as designed. Unit does not have the traditional box vent. Unit is a re-circulating vent less setup for the air to escape near the top of the door. No issues at this time. Job complete.

Near Martha Dr, Buda, TX 78610
Scott  M.

Scott M.

WASHER WHIRLPOOL WET4024HW0 "Arrived on site ,replaced lid . Ran diagnostics all checked normal . Ran a normal load of clothes . Around thr 25 min mark , unit drained and tried to spin . Got lock erro again .

Near Leslie Ave, Austin, TX 78721
Jonathan  S.

Jonathan S.

DISHWASHER AMANA ADB1400AGS1 "Arrived on site for dishwasher having oder and not dispensing rinse aid. Tested outlet and junction box for correct polarity voltage. Performed diagnostics mode and monitored cycle. Called Whirlpool tech support and spoke with Bryan. He stated on this model that rinse aid container could stay full up to 6 months. Measured incoming water temperature at faucet at 114°. Found suds at end test CCU were rinse aid was dispensed in test mode. All operations tested good, no water leaks detected durning service. (Sr# 77278659). Spoke with customer on running cleaner Affresh through unit new a month."

Near Capstone Rd, Liberty Hill, TX 78642
Kevin B.

Kevin B.

VENTHOOD WHIRLPOOL UXT4030ADS2 "Arrived on site and inspected vent hood and found power is missing, after correcting power found motor is running and light is on properly. Vent hood does not have a vent to the exterior and is going back into the apartment this is the current installation and cannot be changed. Job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Brandon C.

Brandon C.

COOKTOP JENN-AIR CVGX2423B "Arrived on site for customer complaint of fan switch broken, found failed switch. I replaced switch, unit tested good.

Near Timothy Cir, Austin, TX 78734
Tyler  G.

Tyler G.

WASHER MAYTAG MHW3505FW1 Arrived on site to diagnose washer that would not drain properly. After running diagnostics I found an F9E1 air code stating that the washer was taking too long to drain after inspecting the drain pump I found there’s a lot of debris found in the pump and after I cleared it out and it is working flawlessly draining out the water. There are no leaks before during or after repair Call complete

Near Fallow Cove, Georgetown, TX 78628
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for u it not turning off. Found unit giving F6E0. Turned oven on and was not able to turn unit off.

Near Golden Top Dr, Austin, TX 78738
Jacob S.

Jacob S.

REFRIGERATOR GE ZIS42NCA Arrived onsite for unit not cooling. Tested unit. Found that the fan motor in the freezer is not working. Ordered part. Office to reschedule.; ordrng 1 WR60X30349 (evaporator fan motor)

Near Windsor Rd, Austin, TX 78703
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not cleaning dishes properly. Tested and inspected unit and found failed heater not heating, dispenser not opening properly and sump motor assembly not switching spray arms. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11085683 (pump&motor)"

Near Vigilance St, Manor, TX 78653
Lou S.

Lou S.

RANGE KITCHENAID KCGC506JSS00 "Arrived on site to inspect cooktop panels damaged. Upon further inspection, I found all three of the cooktop panels had bubbles in the paint. I removed and replaced the panels and tested the unit and it is operating as designed. No gas leaks detected during service, job completed."

Near Milano Dr, , TX 78628
Brandon C.

Brandon C.

RANGE WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of burners not able to boil water, I tested all burners, unit tested good. This is new construction, so there may have been some gas pressure issues in the neighborhood."

Near Ringtail Stream Dr, Lakeway, TX 78738
Noah D.

Noah D.

RANGE MAYTAG PER5710BAC "Arrived on site to inspect oven for element issues. Upon inspection found the element too hot, replaced both switch and element, no problems found. Complete"

Near Lantana Cerro, Spring Branch, TX 78070
Jonathan  S.

Jonathan S.

VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site to install previous diagnosed part. Gained access to fan motor. Removed failed fan motor and installed new. Found bracket on new fan bent. Removed old bracket failed fan motor and installed in new motor. Assembled unit unit and tested operation. All tested good.

Near Winding Hollow Ln, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found refrigerant leak in fresh food evaporator. Compressor, evaporator, and filter dryer will all need to be replaced to complete repairs. Office will need to have repairs authorized and set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10832994 (compressor) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"

Near Skyview Cove, Round Rock, TX 78681
Brandon C.

Brandon C.

MICROWAVE WHIRLPOOL KOCE500ESS09 "Arrived on site for customer complaint of unit not starting, found door not making contact with switches, I replaced door, unit tested good."

Near Baldovino Skyway, Spicewood, TX 78669
Jonathan M.

Jonathan M.

WASHER ROPER RTW4516FW1 Arrived on site for washing machine that has an agitator loose. Inspected unit and work area. Found agitator teeth worn and stripped. Replaced agitator and tested unit. Unit is working as designed. Call complete.

Near Spring Terrace Loop, Temple, TX 76502
Richard P.

Richard P.

WASHER MAYTAG MVWB835DW5 Arrived onsite for the washer making a noise during washing and spinning. Ran diagnostics and found no error codes and all functions worked fine. Put a load of clothes in the washer and ran a cycle and I heard a slight noise from under the washer which sounded like a popping noise when washer is going from agitating to spin. Replaced the slider and spring and calibrated and tested washer again with a load and the noise went away. No leaks detected. Complete

Near Teron Dr, San Marcos, TX 78666
Clif L.

Clif L.

RANGE WHIRLPOOL WFG525S0JZ0 Arrived on site to diagnose a range that is cooking too hot. Adjusted oven calibration and burner flame settings to compensate for offset. All is working properly at this time and no further repairs are needed.

Near Rod Carew Dr, Round Rock, TX 78665
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onsite for microwave with hanging light fixture. Upon inspection I found the socket hanging down. I replaced the socket and the unit is working as designed at this time. Job complete.

Near Lungo St, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previously diagnosed and ordered part. Due to the ice/water dispensers not working, previous tech ordered the door switch. When I arrived, I found the switch taped closed. When I removed the tape, I found that the left RC door inner liner, where the switch meets the door, is badly warped. I attempted to place a pad on the door where the switch meets the door, but due to the door being so badly warped, the pad would not stay on. Using foil tape, I secured the pad and the unit is operating as designed. No water leaks observed during service.; ordrng 1 W10830274 (gasket-fip) and 1 W11307224 (dor-fip SS-LEFT) and 2 WP2177331 (plastic-sq)s"

Near Running Wyld, Leander, TX 78641
Noah D.

Noah D.

RANGE GE ZGU385LSM2SS "Arrived on site to inspect cooktop for not igniting, replaced parts ordered by last tech and tested for functions. Igniting returned and cooktop is functional. Only used one igniter Complete"

Near Puzzle Pass, Spring Branch, TX 78070
Leonardo C.

Leonardo C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to test unit for damaged drawer panel. Found dent on drawer, replaced panel test unit and unit test good job complete."

Near Ussuri Way, Manchaca, TX 78652
Noah D.

Noah D.

RANGE WHIRLPOOL WEG750H0HZ0 "Arrived on site to inspect range for bad display, upon inspection found the display working, ordering console to solve a intermittent display issues; ordrng 1 W10869383 (CONSOLE)"

Near Pinnacle Pkwy, New Braunfels, TX 78132
Al R.

Al R.

VENTHOOD KITCHENAID KVWB606DSS2 "Arrived to inspect vent hood making unusual noises when turned off or on high.I confirmed the complaint and found the blower and control working properly.It seems as if there’s something loose in the long tube that leads from the vent hood to the exhaust.Noise isn’t constant, but very noticeable.Unit will need to be inspected by the installation or builder.Blower and control work as designed.Job complete"

Near Georgetown, TX 78633
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFE505W0HS1 "Arrived on site for customer complaint of control board display not working, I replaced control, unit tested good."

Near Flathead Dr, Dripping Springs, TX 78620
Lou S.

Lou S.

WASHER GE GTWN4250MWS "Arrived on site to inspect washer shutting off after pressing start. Upon further inspection, I placed the unit in diagnostics showing an error code for no fill. I cleared the code and continued with testing. Unit operated as designed. I removed the console and inspected the control and sensor tube and all was good. I found that the water valve inlet tube was not secured properly with the hose clamp. I repositioned it and secured the tube. Placed the unit in diagnostics again showing no error codes and tested. Unit, again, operated as designed. No water leaks observed during service, job completed."

Near Woodhollow Cove, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site to test unit for unit not heating and unit sparking. Test unit and found bad diode cap and magnetron

Near Frontier Valley Dr, Austin, TX 78741
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KBFO42FTX02 "Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that the unit only leaks a little water every few days when the evaporator goes into defrost. I checked the FC evap drip pan and found a large amount of ice built up around the drain tube causing the defrosted water to run the bottom of the FC unit and out the door. Using my steamer, I removed the ice and blasted hot water from my steamer into the drain tube. In doing this, I cleared the drain tube of any further blockage and tested by putting water down the tube and it did not back fill. No water leaks observed during service, job completed."

Near Woodhollow Cove, Cedar Park, TX 78613
James C.

James C.

REFRIGERATOR KITCHENAID KSBS25FKBL00 Arrived on site and tested operation. Found ice build up in ice chute. Found ice door not staying closed properly. Armature and piston have failed. Installed new armature assembly and chute door. Tested operation and found unit working properly. Job complete

Near Matern Ct, Horseshoe Bay, TX 78657
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site today with no say refrigerator that is not cooling properly. Tested unit and found refrigerant leak in RC evaporator. Due to contaminated system compressor, evaporator, and filter dryer would need to be replaced to complete repairs.

Near Centennial Loop, Round Rock, TX 78665
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site for refrigerator asking clicking noises. After running diagnostics I could not get any error codes pertaining to the defrost thermostat or any other hardware in the fridge goofing up. After plugging the fridge and I found that yes he start device was getting 120 V from the main power board but the starter was grounding out and not able to keep the compressor running long so I replace the start device and retested of the unit and it is now working as designed unit will need 24 hrs to get down to stable temps.

Near Florenz Ln, Georgetown, TX 78628
Brandon C.

Brandon C.

OVEN WHIRLPOOL KODE500ESS04 "Arrived on site for customer complaint of oven not maintaining proper temperature in both ovens, I tested both ovens at 350 degrees. Found sensors were not reading temperature properly, I replaced sensors, unit tested good."

Near Baldovino Skyway, Spicewood, TX 78669
Clif L.

Clif L.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven with a fan that will not turn off. Found main control shorted out. Replaced control and tested unit. Found all is functioning properly at this time.

Near Reprise Bend, Round Rock, TX 78681
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW0 Arrived on site for washer noise. Found noise coming from lid latch. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO CONTACT )

Near State Hwy 95, Bastrop, TX 78602
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KOCE500ESS01 Arrived on site to test unit for unit not getting hot enough. Test unit and found bad sensor. Replaced sensor test unit and average temp at 354 set at 350 job complete.

Near Coopers Crown Ln, Austin, TX 78738
Andy  B.

Andy B.

WASHER MAYTAG MVWB765FW3 "Arrived on site for washer locked rotor error code. Attempted to check error codes and found UI unresponsive. Will need to replace UI, control, rotor and stator to complete repairs. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11135391 (console)"

Near Cedar Ln, Cedar Creek, TX 78612
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to test unit for not power. Test unit and found melted wire nut at junction box of unit. Replaced wirenut test unit and unit test good job complete.

Near Sunridge Dr, Austin, TX 78741
Noah D.

Noah D.

REFRIGERATOR WHIRLPOOL GC3NHAXVY01 "Arrived on site to install board ordered per last tech, installed board and Ui did not change. Ordering UI. Office to reschedule ; ordrng 1 W10173643 (UI )"

Near Upland Ct, Canyon Lake, TX 78133
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL KOCE500ESS09 Arrived on site for oven combo having error code F9-E0. Powered unit of circuit breaker. Inspected junction box and found L1 loose. Corrected wiring and powered unit on. Performed diagnostics mode and tested all operations. Ran in normal mode. Found all tested good.

Near Stinnett Dr, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to install previously diagnosed parts. I installed the ice dispenser motor and UI control. The unit is working as designed at this time. Job complete.

Near Leesburg Cir, Austin, TX 78758
Noah D.

Noah D.

OVEN GE PB960EJ3ES "Arrived on site to inspect oven for not heating correctly, upon inspection found the oven sensor covered in black oil, incorrectly reading temp, cleaned temp sensor and got correct reading. Correct"

Near Moerike Rd, Canyon Lake, TX 78133
Jonathan M.

Jonathan M.

OVEN WHIRLPOOL KODE500ESS04 Customer called back and advised that they still had the same F1E1 code issue. I called Techline and spoke to Kathy SR#7728495948. She advised to replace the User interface if all connections were good between the appliance manager and the control. I called the customer and he advised that he had a stainless steel control panel. Ordering part and office will need to schedule return visit due to out of stock part. ; ordrng 1 W11086141 (console)

Near Woodland W Dr, Waco, TX 76712
Clif L.

Clif L.

WASHER MAYTAG MVWB980BW0 Arrived on site to diagnose a washer that is leaking. Tested all parts and components and found no leaks present in unit. Also advised that since leak is intermittent it could be due to over sudsing. No further repairs needed at this time and no leaks were found at time of service.

Near Trailing Vine Way, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not level. Adjusted RC door and foot assembly to level unit as much as possible. No further repairs can be done at this time and no leaks were found at time of service.

Near Bram Cove, Round Rock, TX 78681
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW9300VU02 "Arrived on site and inspected washer and found it is filling up on its own. No water leaks from connections at time of service, job complete"

Near Plum Hollow Overlook, Austin, TX 78746
Kayman B.

Kayman B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived onsite for refrigerator leaking from the top. Upon inspection I found the ice maker fill tube cracked and leaking water at the top. I also found a block of ice formed at the fill tube port in the ice maker. I removed the ice maker and cleared any ice that was causing blockage. I replaced the ice maker fill tube and tested valve functions. All tested good and there were no leaks detected at time of service. Job complete.

Near Furness Dr, Austin, TX 78753
James C.

James C.

REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Arrived on site and installed new water line, regulator, valve and ice maker. Tested operation and found unit working properly. Job complete"

Near N Rawhide Trail, Liberty Hill, TX 78642
Brandon C.

Brandon C.

RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for customer complaint of front right burner not igniting, found burner cap was not sitting properly, ordering burner cap to be sent to customer. ; ordrng 1 CNOTE (SHIP TO CUSTOMER ) and 1 WPW10183368 (cap-burner)"

Near Traviston Dr, The Hills, TX 78738
Tyler  G.

Tyler G.

ICE MACHINE KITCHENAID KUID508ESS2 Arrived on site to repair a ice machine that Hard a cracked fill line. After repairing everything is working as designed and will need 24 hours to fill the entire ice machine with ice. No leaks before during or after repair. Call complete

Near Rosespring, Georgetown, TX 78628
David S.

David S.

VENTHOOD WHIRLPOOL WVU17UC0JS0 Arrived on site for vent hood light not working. I inspected the unit and work area. I found the ground not attached in the unit. I secured the ground and tested the unit. It is irking as designed. Job complete.

Near Chateau Julien Ln, Pflugerville, TX 78660
Al R.

Al R.

REFRIGERATOR WHIRLPOOL MFC2062DEM00 Arrived to inspect ice maker over filling and icing up un freezer.Confirmed the complaint and found the ice maker was dripping from underneath causing the issues.Quoted the customer and removed and replaced the ice maker.All water lines were dry at the time of service.Job complete

Near Hidden Springs Trail, Georgetown, TX 78633
Jonathan  S.

Jonathan S.

RANGE MAYTAG MGR6775BDS "Arrived on site for range cooktop clicking. Found unit pulled out and unplugged. Inspected unit and work area. Found burners mounting screws rusted, grease buildup on burners and switch harness (see SD-Picture). Cleaned burners. Powered unit on and tested burners.Found front right burner with clogged orifice. Cleaned orifices and tested burner. Found front left burner spark igniter cracked and not igniting burner. To remove burner, will need all screws and burner mounts, due to being rusted will have to drill out screws to remove top to replace spark igniter. Office to schedule appointment when ETA is available on parts. Will need authorization to complete repair.; ordrng 1 SEENOTE (NEEDS AUTH/SCH APT) and 10 WP400021-1/QTY10 (SCREWS)s and 1 WP74007961 (ORIFICE HOLDER) and 1 WP7527P021-60 (ORIFICE HOLDER) and 1 WP7527P021-60 (ORIFICE HOLDER) and 1 WP7527P023-60 (ORIFICE HOLDER ) and 1 WP7527P028-60 (ORIFICE HOLDER) and 1 WP8523793 (SURFACE IGNITER )"

Near San Gabriel Oaks Dr, Liberty Hill, TX 78642
Al R.

Al R.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived to inspect gas range that won’t heat an oven light won’t turn off.Confirmed the complaint and found the relay in the control was defective. Will need a new control to complete the repair.Needs more work Office to reschedule with customer ; ordrng 1 W11258611 (CONTROL)

Near Stonewood Ln, Georgetown, TX 78626
Scott  M.

Scott M.

OVEN WHIRLPOOL WFG320M0BS3 "Arrived on site for light falling out and front burners . Found bulb had broken off in socket ,removed base for socket . Customer will supply own bulb . Found burner caps with some rust spots underneath. Cleaned up and instructed on care of caps . No gas leaks detected at time of service.

Near Fort Branch Blvd, Austin, TX 78721
Scott  M.

Scott M.

DRYER WHIRLPOOL WED7590FW1 "Arrived on site ,replaced belt switch . Tested and unit is performing as designed . No lint build up at time of service . Job complete ."

Near W 5th St, Austin, TX 78703
Scott  M.

Scott M.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site for sparking inside microwave . Found cap burned at connection . Also found a lot of moisture inside cabinet . Replaced mag , cap and diode . Tested unit, heating cup of water to WP specs . Advised customer to get with builder and fix end cap on exhaust tube to prevent moisture from forming with cold and hot air . Job complete ."

Near Coyote Call Way, Austin, TX 78725
Robert J.

Robert J.

REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on job for complaints of still leaking. Looks like water is coming out of housing. Replaced housing. No additional leaks detected at time of service.

Near Ranch House Loop, Kyle, TX 78640
Jonathan  S.

Jonathan S.

DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher having burner smell and dispenser intermittently opens. Inspected unit and work area. Found heater clear of objects. Removed toe plate and inspected wire harness. Removed door panel and inspected harness, control and dispenser. Performed diagnostics mode, no error codes. Monitored test operation. Found dispenser opened durning test cycle. Ran test cycle again to test dispenser. Found both times dispenser door was released. Measured amp draw to heating element at 7 amps. No smoke at time of service. All tested good, no water leaks detected."

Near Cascata Way, Liberty Hill, TX 78642
Brandon C.

Brandon C.

DRYER WHIRLPOOL WHD560CHW1 "Arrived on site for customer complaint of noise issue, called techline, I ran dryer for over 30 minutes and did not get the unit to duplicate the noise

Near Long Branch Dr, Austin, TX 78736
Richard P.

Richard P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher UI display not working properly. During testing found that the display is not showing the numbers correctly. Will need to replace the UI . Ordering parts and office to schedule ; ordrng 1 W11028004 (wire) and 1 W11368911 (UI)

Near Emerald Garden Rd, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the FC=51 degrees & RC=59 degrees. Removed the evap cover and found a block of ice around the capillary tube and suction line. Tested the unit and the compressor is coming on. Due to the possible restriction or leak in the system, I am ordering a sealed system repair. I’m am ordering the compressor, evaporator, access valve, drier, CNOTE-AUTHORIZATION, CNOTE-2HR JOB. Returning tech will come back with screened parts just in case. I contacted the owner and advised of the issue. No water lines connected to the unit.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 2 WPW10143759 (dryer)s"

Near Carriage Hills Trail, Cedar Park, TX 78613
Tyler  G.

Tyler G.

OVEN KITCHENAID KODE500ESS04 Arrived on site to repair wall oven they have flickering lights. After installing all four sets of lights in the main control the unit is now functioning as designed with no flickering at any given point. Call complete

Near Wildberry Cir, Salado, TX 76571
Andy  B.

Andy B.

RANGE WHIRLPOOL WFG525S0JS0 Arrived on site for range not heating in bake at all anymore. Tested and inspected unit and found cooktop and broil works but unit not heating in bake. Called tech line and spoke with Adrian (SR# 7728521162) made aware issues and of what was done. Was instructed to Ohm gas valve at DSI board and found good. Tested voltage at DSI board. Was instructed to replace DSI board (AKA oven Spark module) and bake/broil harness. Ordering needed part. Office to schedule return trip. No gas leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (ASAP APPOINTMENT ) and 1 W11161843 (harns-wire)

Near John Michael Dr, Manor, TX 78653
Jacob S.

Jacob S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite to replace light bulb to microwave portion of the unit. Replaced bulb. Tested unit. Unit test good. No issues at this time. Job complete

Near Big Wind Way, Austin, TX 78724
Al R.

Al R.

DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived to inspect dishwasher in newly purchased home (new build) complaint of dishwasher not washing.Confirmed the complaint and found the water supply valve from wall was turned off.Corrected the issue and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete

Near Portafino Ln, Georgetown, TX 78633
James C.

James C.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and took photos of rust on both doors. Installed new doors and name badge. Found fresh food door gasket melted together and tore while trying to separate. Unit will need new fresh food gasket to complete repair. ; ordrng 1 WPW10136734 (gasket-FF)

Near American Ave, Liberty Hill, TX 78642
Al R.

Al R.

WASHER WHIRLPOOL WTW7300DW0 "Arrived to inspect washer not draining and dinging noises.Confirmed the complaint and found multiple errors lid, overload, long fill, UI communication error and main control fault.I also found the wash plate and hub were both stripped causing the wash plate not to engage and agitate properly.All water lines were dry at the time of service.Job complete"

Near Bootys Crossing Rd, Georgetown, TX 78628
James C.

James C.

RANGE WHIRLPOOL WFE505W0HS1 Arrived on site and found stainless trim coming off of glass panel. Customer also stated the right front burner has started making a crackling sound when using it. Found infinite switch failing causing sound. Installed new glass panel and side trim for door. Will return with infinite switch to repair right front burner. ; ordrng 1 WP3149400 (switch-inf)

Near Maple Ln, Cottonwood Shores, TX 78657
Kayman B.

Kayman B.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to install previously diagnosed parts. I installed the control and plugged unit in to test. I was not able to hook up water connections due to location of the unit but the console now advances into diagnostics and cycles which it was not doing before . Job complete .

Near Burnet Rd, Austin, TX 78758
Paul R.

Paul R.

OVEN KITCHENAID KEBS208DSS10 Arrived onsite for a oven to replace the previous diagnosed parts. I replaced the hinges on the lower oven door and the door closes and works as designed. Call complete.

Near Thurman Rd, Lago Vista, TX 78645
Richard P.

Richard P.

BUILT-IN M/W KITCHENAID KMBD104GSS00 Arrived onsite for the microwave display not working properly. During testing found that when you open the door the display comes on for a second and than turns off. During installation of the monitor switch the switch bracket broke. Ordering other parts just in case door switches don’t resolve the issue. Office to schedule ; ordrng 1 W11199796 (harns-wire) and 1 W11201858 (latch-door) and 1 W11201860 (latch-door) and 1 W11210536 (panl-cntrl) and 1 W11331071 (CONTROL)

Near Hub Dr, Wimberley, TX 78676
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite for refrigerator no cool in both sections. Upon inspection I found all fans running but compressor would not kick on. I unplugged the start device and tested the compressor for a burn out. I checked the run to start and run to ground ohm reading and got a incorrect reading of around 10 when it should be around 7 indicating a faulty compressor. Unit will need a SS repair plus capacitor and start device. Requesting SS tech and 2 hour job to complete repair. Ordering start device (WPW10448874) compressor assy (WPW10507886) drier (W10843121) capacitor (WPW10662129) access valve (W10913906) evaporator (W10836706). ; ordrng 1 W10836706 (evaporator) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 WPW10448874 (start-dev) and 1 WPW10507886 (compressor) and 1 WPW10662129 (capacitor)

Near Mc Phaul St, Austin, TX 78758
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT541SZDM00 "Arrived on site and inspected refrigerator and found gasket on bottom of fresh food door. Reheated gasket and it is now closing properly, job complete"

Near Camino Vaquero Pkwy, Austin, TX 78748
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on job for complaints of not dispensing ice. Found blockage in ice container. Removed blockage and tes.

Near Springfield Dr, Austin, TX 78744
Brandon C.

Brandon C.

DISHWASHER JENN-AIR JDTSS244GS0 "Arrived on site for customer complaint of top rack falling off, found broken tracks, I replaced tracks, unit tested good."

Near Chama Trace, Dripping Springs, TX 78620
Robert J.

Robert J.

FREEZER WHIRLPOOL WZC3122DW01 Arrived on site to test unit for door issues. Tested unit found door misaligned and door handle broken preventing door to properly seal on the left side causing frost to form. Ordering part #W11192185(hinge assembly) and part#W10852738(door handle). Office to reschedule. ; ordrng 1 W10852738 (handle) and 1 W11192185 (HINGE ASSEMBLY)

Near Michael Dale, Austin, TX 78736
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WOCA7EC0HZ02 Arrived on site to test unit for console not working. Test unit and unit giving f6e0. Replaced console test unit and unit test good. Advised customer to have unit connected to WiFi for software update job complete.

Near Fern Dr, Buda, TX 78610
Scott  M.

Scott M.

WASHER MAYTAG MVWB855DC3 "Arrived on site for washer making noise and tearing clothes . Found gearcase leaking oil . Ordering gearcase and will need clutch,slider ,washplate . Will need AUTHO. No water leaks detected. Call to set return; ordrng 1 AUTHO and 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE )"

Near Munson St, Austin, TX 78721
Andy  B.

Andy B.

REFRIGERATOR WHIRLPOOL WRT318FZDB05 Arrived on site for refrigerator slow ice production. Found ice bin a little over half full of ice. Performed temperature test and found at 6° ice dumped and filled with water on site. Called tech line and spoke with Adrian (SR# 7728515009) made aware of issue and what was found. Was instructed that the colder the FC is the faster it will make ice. Was instructed to turn temperature setting in FC to max. Did as instructed and spoke with customer on this and keeping door closed as much as possible to keep cold air in. No water leaks present at time of service.

Near Joe Cole Ln, Smithville, TX 78957
Tyler  G.

Tyler G.

OVEN WHIRLPOOL WGE745C0FS01 Arrived on site for a range that would not eat properly in the lower oven and according to prior inspector the oven was 50° under what it should’ve been. Upon arrival the first thing I did was all melt the oven temp probe inside the low oven and at room temperature it combed out at 1.1ohms as it should. I’ve been tested the oven out in a bake cycle for 15 minutes. After the 15 minute. The average temp between the highest and lowest recordings I received came out to a total of 353.2°. Instructors customers that they can go ahead and use the oven as they need and that everything is functioning as designed. Call complete

Near Planters Ln, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR KITCHENAID WRV986FDEM "Arrived onsite for the refrigerator dispenser not dispensing water. During testing found that there is no water dispensing. Could not here the water valve kick on when asking for water but the ice maker is making ice just fine. Also customer stated there was ice build up on the back left hand side of the liner where the ice compartment mounts to the liner. Will need to replace gaskets, also found that the UI is not working properly. ; ordrng 1 W10865826 (valve) and 1 W11401475 (ASSEMBLY POWER CORD) and 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter)"

Near River Rock Rd, Wimberley, TX 78676
Leonardo C.

Leonardo C.

DISHWASHER BOSCH SHXM88Z75N/01 Arrived on site to test unit for door needing to be adjusted. Found spring connected to frame not able to adjust the tension on spring job complete

Near E 15th St, Austin, TX 78702
Jonathan  S.

Jonathan S.

OVEN KITCHENAID KODE500ESS02 Arrived on site for oven having error code F1-E0. Inspected unit and work area. Performed diagnostics mode and identified error code. Found several keys not responding. Will need to replace UI. Tested most operations and found main control responsive. Found no availability on part. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10801665 (CONTROL) and 1 W11086141 (UI)

Near Etta May Ln, Leander, TX 78641
Jonathan  S.

Jonathan S.

MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site to install previous diagnosed parts. Removed failed high voltage side( magnetron, capacitor and diode) and installed new. Assembled unit and tested operation. All tested good."

Near Ronald West Reagan Blvd, Georgetown, TX 78628
Robert J.

Robert J.

WINE COOLER KITCHENAID KUBR204ESB01 "Arrived on site to test unit for noise. Tested unit found water droplets freezing on top of lower fan shroud causing fan blade to hit. Redirected water away from shroud and blades. Tested unit, unit works good. Job complete."

Near Penick Dr, Austin, TX 78741
Jonathan  S.

Jonathan S.

DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for dryer speaker not working. Performed diagnostics mode and tested speaker. Disassembled console and inspected speaker. Found terminal connection good. Will need to order speaker with UI. ; ordrng 1 SEENOTE (REQ AFTER 12) and 1 W11123146 (SPEAKER) and 1 W11158457 (UI)"

Near Shamitas Ct, Leander, TX 78641
Andy  B.

Andy B.

WASHER WHIRLPOOL WTW8040DW4 Arrived on site for washer not operating properly. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Flycatcher Cove, , TX 78612
Clif L.

Clif L.

OVEN WHIRLPOOL KODE900HSS Arrived on site to diagnose an oven that is not responding to user input. Found control panel shorted and not booting up. Replaced control panel and tested unit. Found all is functioning properly at this time.

Near Bandera Path, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL MFT2574DEE01 Arrived on site to diagnose a refrigerator in the building ice in the freezer. Tested unit and found ice preventing the door from closing. Removed all freezer shelves and compartments and deiced freezer. Tested unit and found all is working properly at this time. No leaks were found at time of service.

Near Chatelle Dr, Round Rock, TX 78681
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and inspected refrigerator and found at this time ice production is good, there’s no overflow from icemaker, no ice under or around ice bin. Customer has pictures of ice around bin and ice chips inside flap from icemaker box facade. Spoke with techline and there is no known repair at this time, and no known reason why it would be intermittent. 7728519755"

Near Toulouse Dr, Austin, TX 78748
Andy  B.

Andy B.

WASHER GE GTW485ASJ0WS Arrived on site to install previously diagnosed gearcase and agitator for washer leaking. Attempted to remove failed parts but could not do so. Will need to also replace inner basket and outer tub to complete repairs. Also found that outer tub is possible source of leak.

Near E Boyce St, Manor, TX 78653
David S.

David S.

DRYER WHIRLPOOL LDR3822PQ3 "Arrived on site for dryer not heating. I inspected the unit and work area. I found good voltage o the unit. I tested the thermostats, thermal fuse and heating element. All test good. I checked all the connections and found the ground loose. I reattached the ground and I powered the unit on and tested it in timed dry, the unit was heating. I turned the unit off and tested it in various setting, and found the unit operating as designed. Job complete."

Near Central Commerce Dr, Round Rock, TX 78664
Richard P.

Richard P.

OVEN JENN-AIR JJW3430DS03 Arrived onsite for the oven with an error code. Ran diagnostics and found error codes F6E0 UI lost communication and error code for stuck key pad. Will need to replace UI and main control . Ordering parts and office to schedule ; ordrng 1 W11087468 (console)

Near Lime Kiln Rd, San Marcos, TX 78666
Al R.

Al R.

RANGE KENMORE 790.7138271 Arrived to inspect gas range not heating properly.Confirmed the complaint and found the igniter is defective

Near Young Ranch Rd, Georgetown, TX 78633
Tyler  G.

Tyler G.

DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site to repair dishwasher that needed new mounting bracket and a new secondary outer faceplate put back on. After putting on parts that need to be installed I retested the door and made sure that the dishwasher is properly mounted everything is not working as designed with no scrapes dings or dents. Call complete

Near Flint Ridge Trail, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Arrived on site for sealed system repair. I gained access to the evaporator, and plugged the unit in. I found no frost pattern. I gained access to the compressor and found it already had an access valve on it. I hooked my gauges up to it and found low side pressure at 20inchs when on and 10 psi when the system is equalized. I installed a UV dryer. I pulled a 30 inch vacuum and found the pressure holding. I put a charge of 3.7 oz into the system. I monitored pressures and found low side at 0 psi. As I was putting away my equipment I could hear hissing coming from the dryer. I inspected the dryer and found the lock ring had failed. I don’t have another dryer to install into the system. I am ordering a dryer wpw10143759 to complete the repair. The office will reschedule due to it being a sealed system repair. Please schedule first or second stop in the am. The unit is in a garage.; ordrng 2 WPW10143759 (dryer)s"

Near Patrica St, Austin, TX 78728
David S.

David S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for ice building up in freezer. I inspected the unit and work area. I found the fresh food section bottom full of ice and the drip pan covered in ice. I cleared the ice out and cleared out the drip pan and drain tube. I poured water down the drain tube to make sure it is clearing properly. Unit is working as designed. No water leaks detected. Job complete.

Near Palo Duro Loop, Round Rock, TX 78664
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site to install ice door dispenser assembly after testing unit out I found that because of how much air was leaking into the I store it caused an issue internally with the ice bucket itself and the dispenser motor we will need to return it both parts in order to assure that this doesn’t happen again until then they cannot properly dispense ice. Office rescheduled due to some parts being psp; ordrng 1 W11202789 (motor) and 1 W11244434 (ice-contnr)

Near McFarland St, Georgetown, TX 78628
David S.

David S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for fresh food section freezing on the top shelf. I inspected the unit and work are. I found the diffuser not opening and closing as designed. I am ordering the control UI and the diffuser to complete the repair. The diffuse is showing to be an expart. The office with schedule a return when we have an eta on the parts.; ordrng 1 W11214887 (cntrl-elec) and 1 W11317276 (diffuser)

Near Clare Island Bend, Pflugerville, TX 78660
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to inspect refrigerator freezer door gasket issues. Upon further inspection, I found a gap in the FC gasket on the right side. I found the door did not close all the way and when I attempted to close it, I got some resistance on the right side. I removed the door and drawers and found a large block of ice on the bottom of the FC section and a mound of ice forming at the back right side which was keeping the door from closing. I found the drain hole clogged with ice. Using my steamer, I removed the ice from the bottom of the FC section and the ice from the drain hole, but when removing the ice from the drain hole, the water was backing into the FC section. I pulled the unit out and removed the back cover and inspected the drain tube. When I removed the tube, it was full of water. I found it plugged with debris. Removed the debris and when I placed it back on, I placed a bead of silicone around the drain tube gasket to seal the gap. T

Near Settlement Cove, Cedar Park, TX 78613
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived on site and inspected refrigerator and found customer has multiple questions regarding operation of refrigerator. Discussed all options and operations on customer care documentation. No water leaks detected at time of service, job complete"

Near Falcon Ledge Dr, Austin, TX 78746
James C.

James C.

OVEN JENN-AIR JJW2830IL00 Arrived on site and found time off by 4 minutes. Customer stated it occurs every 2 weeks unit is off by 4-5 minutes. Found old software in ui. Installed new ui with updated software. Unit tests good. Job complete

Near Liberty Hill, TX 78642
David S.

David S.

REFRIGERATOR KITCHENAID KFIV29PCMS03 "Arrived on site for icemaker not working and water dispenser not working. I inspected the unit and work area. I found the ice maker facia covered in ice. I pulled the fascia off and tested the heater wire, I found no continuity in the wire. I tested continuity to the fill tube heater and found no continuity. I tested voltage to the heaters and found proper voltage. I gained access to dual valve and tested for voltage while calling for water, I found no voltage when using the dispenser. I tested voltage from the hv control and found no violate at the board when using the dispenser. I unplugged the unit and power cycled it. I tested the water dispenser again, the dispenser is now working. I spoke with the customer that these units are like computers, every once in a while you have to power cycle it. I am ordering fill tube heater W11087201, fascia assembly W10577411.; ordrng 1 W10577411 (heater) and 1 W11087201 (heater)"

Near Long Cove, Round Rock, TX 78664
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW95HEDC0 Arrived onsite for bellow to unit possibly bing bad. Looked at bellow. Did not find issues with bellow. Job complete

Near W 35th St, Austin, TX 78703
Brandon C.

Brandon C.

OVEN KITCHENAID KODT100ESS03 "Arrived on site for customer complaint of drawer below oven getting extremely hot and pealing paint. Called techline SR#7728513819, found oven is not sitting on an enclosed cabinet, open in the middle below the oven, also found bottom of oven is not at the minimum 1.5 inch clearance like it should be. customer to contact builder to have unit installed properly."

Near Copper Ridge Ct, Austin, TX 78734
Lou S.

Lou S.

DRYER WHIRLPOOL WGD4815EW2 "Arrived on site to inspect dryer not heating. Upon further inspection, the customer advised that the unit is taking longer than normal to dry. Using my dryer vent test kit, I tested the airflow in the unit. Placed the tester at the back right vent area and tested the unit on fluff dry with no heat. Unit failed two times. I removed the vent tube from the back of the unit and retested and the unit passed. I recommended that the customer have their dry vents in the wall to the roof inspected/cleaned. Unit is operating as designed. No gas leaks detected during service and no lint observed during service, job completed."

Near Forest Trail, Cedar Park, TX 78613
Kayman B.

Kayman B.

MICROWAVE WHIRLPOOL KEMC307KSS05 Arrived onsite for oven not keeping temp. I put the unit into preheat and took the average of 5 temperatures during the 45 + minutes of observation I found the temps fluctuating as designed with a average temp of only 3.5 degrees off set preheat temp which is within factory standards. Oven is working as designed at this time. Job complete.

Near Taulbee Ln, Austin, TX 78757
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and found freezer bin front Has unattached and will not reconnect, replaced entire bin. No water leaks from connections at time of service, job complete"

Near Oyster Creek, Buda, TX 78610
Robert J.

Robert J.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to replace refrigerator drip pan from previous diagnosis. Replaced pan. Tested unit, unit works good. Job complete."

Near Sunland Dr, Austin, TX 78748
Robert J.

Robert J.

DISHWASHER MAYTAG MDB8959SKB0 "Arrived on site to replace control board from previous diagnosis. Replaced control board. Tested unit, unit still not draining. Removed drain pump and found metal pieces jamming up the motor. Removed metal pieces, impellers were good, reattached drain pump. Tested unit, unit works good. No leaks detected. Job complete."

Near Fence Line Dr, Austin, TX 78749
Andy  B.

Andy B.

REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site to install previously diagnosed tube. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near Mulberry Ln, Bastrop, TX 78602
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDB765FC0 Arrived on site for dryer that was not heating. Inspected unit and work area. Tested voltage at the terminal block and found 83.8 V going from L1 to L2. Found 119.2 V from L1 to neutral but 9.38 V from L2 to neutral. Advised customer that they would need an electrician to fix their plug or outlet. Unit is working as designed. Call complete.

Near Lake Shore Dr, Waco, TX 76708
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FGID2476SF1A Arrived onsite to replace heat pump and board. Replaced parts test element and element working correctly job complete.

Near DeWitt Pl, Austin, TX 78738
Richard P.

Richard P.

RANGE FRIGIDAIRE FGEH3047VFA Arrived onsite for the oven keypad not working properly installed new controller and oven tested good and heated up. Complete

Near Matador, Wimberley, TX 78676
Jonathan M.

Jonathan M.

FREEZER FRIGIDAIRE LFFH20F3QWC "Arrived on site for freezer that is running really hot and is not cooling. Inspected unit and work area. Unit is sitting in a garage with no ventilation and no air conditioning. Ambient temperature of the garage was 92°F. Customer advised the issue is with the unit heating and their unit not cooling down to where they think it should be. Plugged the unit in due to customer having the unit unplugged and took amperage on the compressor. Unit was pulling 1.18 A. After 10 minutes, found unit cooling as designed. I called Frigidaire Tech line and spoke to Demarus File # 83827073. He advised that when the unit gets above 100°F, the unit will have the specific issues the customers complaining about and will get worse as temperatures increase. He advised that the unit needs to be inside at least in an air-conditioned area that will keep the ambient temperatures below 90°F for the unit to function properly.

Near 3 Forks Rd, Belton, TX 76513
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to replace previously ordered parts for refrigerator. Followed service pointer directions and completed repair. All is working properly at this time and no leaks were found at time of service.

Near Whispering Woods Ct, Round Rock, TX 78681
David S.

David S.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for icemaker not working. I jumped the icemaker and found it harvesting as designed but not filling with water. I gained access to the fill tube and found it frozen solid. I cleared the ice from the fill tube and sealed the fill tube in the back of the unit. I cycled the icemaker and it cycled and filled properly. Unit is working as designed. No water leaks detected.

Near Expedition Way, Round Rock, TX 78665
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection I found the water valve slightly humming when calling for water. I replaced the valve and it should s louder but still water is barely twinkling through the dispenser. I removed the filter and bypassed. The water is now dispensing as designed. Advised customer will need a new filter to remedy water and ice production. Job complete

Near Vasquez Pl, Round Rock, TX 78665
Robert J.

Robert J.

REFRIGERATOR BOSCH B36CL80SNS/03 Arrived on job for complaints of not making ice. Ran test for icemaker and at end of cycle it called for water but valve failed. ; ordrng 1 12028324 (VALVE. )

Near Amur Dr, Austin, TX 78745
Kevin B.

Kevin B.

WASHER WHIRLPOOL WFW97HEDC0 "Arrived on site and inspected washer and found F1E1 showing on display, cleared error code but diagnostic cycle will not start. Attempted regular cycle and it gave error code immediately. ; ordrng 1 CONTACTBEFORE (RESCHEDULING) and 1 W11031839 (cntrl-elec) and 1 WPW10660305 (cntrl-elec)"

Near Wild Basin Ledge, Austin, TX 78746
Kayman B.

Kayman B.

RANGE WHIRLPOOL WFC315S0JS0 Arrived onsite for damaged control panel. I replaced the control panel and tested range functions. All tested good unit is working as designed at this time. Job complete.

Near S Heatherwilde Blvd, Pflugerville, TX 78660
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to diagnose range they had discolor Ed flames. On arrival I tested out the bake broil and cooktop features of the range and cannot reproduce the discoloration issue that the customers had notice prior to my visit. I found that prior to the customers move in they had had some cleaning crews come in and thoroughly deep clean the house the cleaning crew had accidentally left some of the cleaning residue solutions on the cooktop which were causing it to Turn Orange whenever it was being heated up and cook. I instructed the customers on the how to remove any debris or leftover cleaning solutions that might’ve been on the range in the event of this happens again in the future and how to properly ensure that no discoloration of flames are occurring if range were to be cleaned again. Unit is functioning 100% as designed there were no gas leaks before during or after visit call complete

Near Frederick Dr, Georgetown, TX 78626
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Arrived onsite for the refrigerator freezer with dispenser leaking. Replaced freezer door and all functions tested fine. Complete

Near Lisa Ln, San Marcos, TX 78666
Lou S.

Lou S.

REFRIGERATOR JENN-AIR JFC2290REP00 "Arrived on site to inspect refrigerator freezer door damaged. Upon further inspection, I found the FC door with a he lower center section. Also found the mullion not securing in the pivot plate. I adjusted the mullion and tested and it’s operating as designed. When I went to remove the new FC door from the box, I found that it had a small dent in the upper right corner. I am ordering the FC door and a CNOTE-RETURNING TECH TO INSPECT. office to schedule return service. No water leaks observed during service.; ordrng 1 13094917SQ (dor-fip ss FC) and 1 CNOTE (TECH TO INSPECT)"

Near High Lonesome, Leander, TX 78641
James C.

James C.

ICE MACHINE KITCHENAID KUIC18NNXS0 "Arrived on site and tested operation. Found cutting grid broken. Unit fills, cycles and makes ice properly but the ice slab is hanging up on the failed cutting grid causing failure. Installed new grid. Unit tests good. Job complete"

Near Beaver Island Rd, Marble Falls, TX 78654
Paul R.

Paul R.

MICROWAVE BOSCH HMB50152UC/01 Arrived onsite for a microwave that makes a loud noise and starts sparking when started up. I found debris on the door and the microwave door frame at the bottom that caused the issue. I went over keeping the cavity of the unit clean with the customer. I cleaned the cavity and the door. I tested the unit and found it working as designed. I found no RF leakage around the door. Call complete.

Near Scotland Well Dr, Austin, TX 78750
Andy  B.

Andy B.

MICROWAVE WHIRLPOOL WMH31017HS3 "Arrived on site to install previously diagnosed magnetron, capacitor, diode and transformer. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."

Near Rimrock Ct, Bastrop, TX 78602
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect French door refrigerator frosting issues in freezer compartment.Confirmed the complaint and found the frosting was occurring on the left side.I used adhesive to seal the freezer compartment on all four sides of the cabinet..All water lines were dry at the time of service.Door closes properly.Job complete

Near Captain Call Dr, Killeen, TX 76549
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDF590SAJM0 "Arrived on site for dishwasher that is turning itself back on after I completed the cycle. Inspected unit and work area. Customer advised that the unit after I complete a cycle will turn the drain pump and the heater back on 30 minutes to an hour after the cycle completes. Placed unit in service diagnostics and found no stored error codes. Ran unit through an auto test and unit ran as designed. I called Techline and spoke to Austin SR# 7728516269. He advised if the unit was turning itself on after the dishwasher had completed a cycle, it would indicate a bad control. He advised to replace the control and unit should work as designed. Replaced control and tested unit in an auto test. Unit ran as designed. Call complete."

Near Woodall St, Belton, TX 76513
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived onsite for a refrigerator that the FC seems to be ok but the RC isn’t cold enough. On arrival the customer stated the unit appeared to start working again but stated the ice dispenser constantly is dripping water and the deli control isn’t working correctly. I tested the temps and the FC was at 0 degrees and the RC was at 37 degrees. I found the deli UI with 4 of the 5 selections not working and I found the ice box fan dragging causing the ice in the ice bucket to melt. Both need to be replaced to complete service. Ordering parts authorization, WPW10769076 cntrl-elec, & W10846539 fan. I explained to the customer that the UI was showing 0 in stock and explained the availability and shipping issue that have been going on.; ordrng 1 W10846539 (fan) and 1 WPW10769076 (cntrl-elec)"

Near Ridge Rd, Lago Vista, TX 78645
Tyler  G.

Tyler G.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for a refrigerator not properly making ice. Upon further inspection of the unit I found that the icemaker had a thin layer of ice frozen around the harvest teeth. Customer also stated the freezer door mullion bar had not been closing properly (due running dry on grease) causing ice build up around the ice bucket dispensing area. After running a test harvest on icemaker I regreased the mullion and instructed customer to keep temp readings within freezer and ff compartments for a few days to insure no more hot air can reach up to icemaker unit. After test of ice maker everything is running as designed. Ice maker showed no signs of leaking and filled to proper level. Call complete

Near Fall Creek Dr, Harker Heights, TX 76548
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS07 "Arrived onsite for a microwave/oven combo unit that had a flame come out around the fan. I found the convection element had grounded out and blew a hole thru the baffle. The element, baffle, and possibly fan will need to be replaced. Ordering W11234761 baffl-conv & W10546519 element. Element is a psp item and I explained to the customer that the office would be in contact with a RS date.; ordrng 1 W10546519 (element) and 1 W11234761 (baffl-conv)"

Near Brightling Ln, Austin, TX 78750
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW8500DC5 "Rubbed on site for washing machine that’s not starting a cycle due to a lid lock error. Inspected unit and work area. Placed unit in service diagnostics and found an F5 E2 (lid will not lock or lid lock failure) and F2 E1 (UI stuck key) error codes. Ran unit through a manual test on the lid lock and found lid lock locking but thinking that it wasn’t catching the lid replaced in the lock assembly and tested unit. Unit ran as designed had customer test two cycles and unit locked the lid, filled with water, and started agitating. Unit is working as designed. Call complete."

Near FM2409, Moody, TX 76557
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFSS2615TS5 Arrived on site for refrigerator that has unlevel doors. Inspected unit and work area. Found freezer door slightly higher than the refrigerator door. Adjusted door height and tested unit. Unit is working as designed. Call complete.

Near Cold Water, Waco, TX 76712
Jonathan M.

Jonathan M.

DRYER MAYTAG MEDC465HW0 "Arrived on site for dryer that’s not heating. Inspected unit and work area. Tested voltage at terminal block and found 224 V going across L1 to L2 and 117V going from L1 to neutral and L2 to neutral. Tested heater, thermal fix, fuse, and thermal cut off. Found thermal fix bad. Replaced thermal fix and tested unit. Unit is working as designed. Call complete."

Near Speight Ave, Waco, TX 76711
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WSF26C3EXY01 Arrived to inspect unit not dispensing. Customer advised her complaint is the ice maker isn’t working and water does dispense.Ordering WPW10251076 ice maker.Office to reschedule with customer customer.All water lines were dry at the time of service.Needs more work ; ordrng 1 WPW10251076 (ICE MAKER COMPLETE ASSEMBLY )

Near Atkinson Ave, Copperas Cove, TX 76522
Paul R.

Paul R.

REFRIGERATOR KITCHENAID KSSC48QMS01 "Arrived onsite for a refrigerator to replace the previous diagnosed sealed system parts. I replaced the drain pan heater, compressor, evaporator, & heat exchanger. I installed a low side service tap on the compressor and a dye drier in the system. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 7.75 oz’s of R134A. I tested the unit and had a great frost pattern and pressures. The unit is working as designed. There were no water leaks present at the time of service.

Near Sunningdale St, Austin, TX 78717
Noah D.

Noah D.

DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site to inspect dishwasher for loud draining, upon inspection found the drain pump running loudly as well as long drains, replaced sensor and pump, checked for all functions. Complete"

Near Crooked Oak Dr, Spring Branch, TX 78070
Scott  M.

Scott M.

WASHER MAYTAG MHWE251YG00 "Arrived on site for leaking washer . Found bellow was worn and had tears . Replaced bellow and ran diagnostics . All checked normal and no water leaks detected at time of service.

Near W Croslin St, Austin, TX 78752
Kevin B.

Kevin B.

DRYER WHIRLPOOL WED560LHW0

Near Nueces St, Austin, TX 78705
Robert J.

Robert J.

OVEN WHIRLPOOL WOD51EC0HS01 Arrived on job for complaints of buttons not working. Did hard reset of console and test operation. If problem continues recommend replacement of console.

Near Range View, Canyon Lake, TX 78132
Tyler  G.

Tyler G.

WASHER MAYTAG MVW7232HW0 Arrived on site for a washer that need a new lid lock and bezel. After installing parts everything was thoroughly tested and I was able to get the washer to work as it was designed during the repair process though when I first arrived I noticed that there were some odd burn marks on the back of the machine so as I was inspecting it I found that one of the capacitors on the main motherboard had somehow blown recently due to quite a few power outages at the customers claim that had back to back over the past couple weeks although the main board is still sending power everywhere that it should any time it has power down it discharges out of this capacitor and scorches the back panel just a bit we will need to return with a new main control in order to ensure that this will not occur again and I also instructed the customers to purchase a Surge protector in order to protect the washer from future power outages. ; ordrng 1 W11419171 (MAIN CONTROL)

Near Comanche Trail, Waco, TX 76712
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for missing door gasket . Replaced door gasket . Ran diagnostics no error codes . No water leaks detected at time of service . Job complete .

Near San Antonio St, Austin, TX 78705
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site for no cool fridge . Omhed out correctly. Replaced start device . Compressor running but no frost patterned . Ordering up drier ,port ,weight three hrs ( apt high rise ) ,compressor ,lock ring kit ,evap . No water leaks detected at time of service. Call to set return ; ordrng 1 LOCRINGKIT and 1 SERVICEPORT and 1 UVDRIER and 1 W11209866 (compressor) and 1 W11407409 (EVAP ) and 1 WEIGHT3HRS"

Near San Antonio St, Austin, TX 78705
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Unit is in 909 at this time, arrived on site and inspected refrigerator and found after running it for 30 minutes there is no frost pattern visible, took picture. Will need a sealed system repair. ; ordrng 1 8201786 (start device,combo) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler) and 1 W11209866 (COMPRESSOR ) and 1 W11407409 (EVAP )"

Near San Antonio St, Austin, TX 78705
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site for dead dishwasher . Found Tripped breaker . Ran complete light wash cycle while working on two other appliances . No issues found after resetting gfi breaker . No water leaks detected.

Near Nueces St, Austin, TX 78705
James C.

James C.

DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site and installed new rollers, mounting brackets and drain tube. Tested operation and found unit working properly and all water connections dry at time of service. Job complete"

Near Scenic Dr, Horseshoe Bay, TX 78657
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site for no cool fridge . Found compressor not kicking on , omhed out correctly .relay would click several times . Start relay needed . No water leaks detected at time of service. Call to set return .; ordrng 1 W11092533 (start-dev)"

Near San Antonio St, Austin, TX 78705
Leonardo C.

Leonardo C.

MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site to test unit for inverter error code. Tried to get unit out and found unit had been put on stick to level the unit. Will need to pull fridge out of the way and need 2 man on this to test unit and repair the unit. Advised customer will need a 2 hour 2 man job. Office to reschedule ; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 2MANJOB (2 MAN JOB )

Near Spence St, Austin, TX 78702
Jacob S.

Jacob S.

FREEZER WHIRLPOOL KRFF507HPS00 Arrived onsite to replace parts. Replaced tube and heater to the ice maker. Told customer will take about 24hrs till ice is made. No leaks at this time. Job complete

Near Norwood Rd, Austin, TX 78722
Robert J.

Robert J.

RANGE KITCHENAID KDRS483VSS03 Arrived on job for complaints of 30 inch oven not heating properly and light not going out when door closed. Found during preheating the convention fan would start and stop constantly. Recommend replacement of appliance manager. And door latch. ; ordrng 1 W10852104 (cntrl-elec) and 1 W11029221 (latch-door)

Near Blush, New Braunfels, TX 78132
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found the lights in the right side of the RC section and the FC light were not working. I quoted the customer $179.99 for service/labor fees and $99.25 for the FC module for a total including tax of $302.28. Customer agreed to the repair and paid in full with CC. I removed and replaced the FC light module and tested. All lights are functioning properly. No water leaks observed during service, job completed."

Near Arroyo Grande, Leander, TX 78641
James C.

James C.

WASHER MAYTAG MVWB835DC4 "Arrived on site and installed new gear case, slider, valve, hinge and lid. Tested operation and calibrated control. Unit tests good. Job complete"

Near Amy Cir, Marble Falls, TX 78654
Richard P.

Richard P.

WASHER WHIRLPOOL MAH5500AWW Arrived onsite for the washer not spinning clothes dry properly. During testing found that that all 4 damper shocks are worn out . Complete

Near Cll De Tobias, Kyle, TX 78640
Brandon C.

Brandon C.

REFRIGERATOR WHIRLPOOL WRX735SDHZ "Arrived on site for customer complaint of ice door being stuck in open position, found unit to be working as designed at time of service. Explained to customer it was possible that a bigger chunk of ice got stuck in ice chute and prevented the ice door from closing all the way. Unit tested good."

Near American Kestrel Dr, Austin, TX 78738
Tyler  G.

Tyler G.

DISHWASHER GE GDF510PSD2SS "Ge tech line Case#: 04275713. Arrived on site for dishwasher still not heating properly. After speaking with ge tech line, the ge rep instructed me to run diagnostic tests on the main ac harness connection as well as the flood switch. After testing ac harness I found that the thermistor wired into is still repeatable tripping and won’t give proper readings. Rep also instructed the flood switch will need to be replaced because one of the multifunctional settings with the thermistor built into that part also has a issue with giving proper water temps. Will need to order both flood switch and main ac harness pump kit. ; ordrng 1 WD21X10519 (switch flood) and 1 WD49X23778 (p1a wash pump/harnes)"

Near Tanzanite Dr, Killeen, TX 76542
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRT112CZJB00 "Arrived on site for refrigerator not cooling and customer stated door will pop open by its self. Inspected unit and work area. Found unit not defrosting. Performed diagnostics mode and activated heater. Found heater not activating. Went to test voltage and found heater not connected. Corrected connectors and tested defrost cycle. All tested good. Found good seal on RC door. All operations tested good, no water leaks detected."

Near Zachary's Run, Cedar Park, TX 78613
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to install previously ordered part.Removed and replaced the ice door.Reassembled and unit tested as designed.No air leaks.All water lines were dry at the time of service.Job complete

Near Rockport St, Georgetown, TX 78633
Leonardo C.

Leonardo C.

RANGE AMANA AGR5330BAS3 "Arrived on site to test unit for oven not igniting. Tested unit found bad ignitor. Replaced ignitor. Tested unit to 350, unit works good. Job complete."

Near Lehman Way, Austin, TX 78747
Lou S.

Lou S.

VENTHOOD KITCHENAID KVWB406DSS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the venthood Perimetric panel not seating correctly I am to replace the panel, clips and screws. When I removed the panel, I found that the hinge rivets were missing which was causing the panel to swing open and closed and not close properly. I replaced the panel and clips and installed new rivets to the hinges to hold them in place. Tested the unit and it is operating as designed."

Near Lavon Bend, Austin, TX 78717
Jacob S.

Jacob S.

REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for unit for lights not working inside refrigerator. Looked at unit. Saw that lights were out. Replaced 3rd and 2nd light on the right side of the cabinet. Lights came on. Tested lights. Lights test good. No issues at this time. Job complete.

Near Gillespie Pl, Austin, TX 78704
Leonardo C.

Leonardo C.

RANGE IKEA IGS900DS04 "Arrived on site to test unit for top oven bake not igniting. Tested unit found bad ignitor. Replaced ignitor under ikea 5 year warranty. Documented and verified receipt of purchase. Tested unit, unit works good. Job complete."

Near Buffalo Pass, Austin, TX 78745
David  Z.

David Z.

WASHER MAYTAG MVW7230HW0 "Arrived on site to diagnose washer that had an F0E4 error and a leak on use. Per notes called tech line and spoke with Sterling SR7728511497. Found water lines for hot and cold installed backwards at the valves. Cold was I’m hot and hot in cold. Also found loose connection. Revered hoses. Retested unit and error did not duplicate. I ran several diag cycles and a quick wash and could not verify any kind of a leak. Unit was dry. Advised customer that I did see an overload code, and overload / off balance can cause water to go over the tub ring. At this time all connections are tight and no water leak was duplicated. All is now working as designed. Call complete."

Near Circle Bend Dr, Austin, TX 78758
Brandon C.

Brandon C.

DISHWASHER GE PDT715SYN2FS "Arrived on site to replace damaged door, opened package in front of customer, found new door had a slight ding on the top right center of panel. Ordering new outer door panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WD34X25756 (DOOR)"

Near Red Granite Dr, Dripping Springs, TX 78620
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site for customer complaint of lights not working in freezer or top of refrigerator, found failed control and module, I replaced control and module, unit tested good."

Near Flameleaf Sumac Dr, Los Robles, TX 78738
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered part. Due to the console failure, I removed and replaced the console and tested. Unit is operating as designed. Job completed."

Near Horse Trap Ln, Austin, TX 78717
James C.

James C.

REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived on site and installed new ice maker and ui. Tested operation and found ice maker not filling and dispenser not dispensing water. Found flood safe supply line has cut water to unit. Disconnected supply to reset and tested. Unit tests good. Job complete

Near Ave Serena, Marble Falls, TX 78654
Noah D.

Noah D.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to inspect fridge for frost in freezer, upon inspection found the freezer frosted over, realigned slides and checked for gaps, no gaps found. Complete"

Near Oakwood Hollow, New Braunfels, TX 78132
Jacob S.

Jacob S.

DISHWASHER KITCHENAID KDTE104DSS1 Arrived onsite for unit to replace sump and motor. Replaced sump and motor. Tested unit. No issues at this time. Job complete.

Near Overhill Dr, Austin, TX 78721
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE320M0ES2 Arrived on site for unit not powering up . Got f-9 error code . Found outlet is dropping leg of power . Customer will need electrician to repair outlet . Job complete

Near Turtle Rock Rd, Austin, TX 78729
Noah D.

Noah D.

REFRIGERATOR FRIGIDAIRE LGHB2867PFHA "Arrived on site to inspect fridge and install parts order per last visit, siliconed all air gaps and had customer approve, changed user interface and checked for issues. No problems or air gaps found. Complete"

Near Jones Rd, Kingsbury, TX 78638
James C.

James C.

REFRIGERATOR MAYTAG MFI2269FRW00 Arrived on site and tested operation. Found left end cap has broken tab not allowing deli drawer lid to stay closed. Installed new end caps and tested operation. Unit tests good. Job complete

Near Lakeshore Dr, Marble Falls, TX 78654
Noah D.

Noah D.

DRYER WHIRLPOOL WED8500DC4 "Arrived on site to install parts per last visit, upon inspection found the thermistor needed to be changed, replaced thermistors and found no issues. Job complete"

Near Arendes Dr, New Braunfels, TX 78132
Andy  B.

Andy B.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for oven fan low speed code. Tested and inspected unit and found failed control and blower fan. Removed failed control and replaced with new. Ordering needed blower fan. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11248652 (blower)

Near Vasquez Pl, Round Rock, TX 78665
Noah D.

Noah D.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect for not drying, upon inspection found all functions working and heater turned on, instructed customer on how to use dishwasher and gave sample of jet dry. Complete"

Near Leaf Ln, New Braunfels, TX 78130
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite for a refrigerator to replace previous diagnosed sealed system parts. I verified a block of ice on the upper right side of the evaporator. I found a refrigerant leak in the same location. I evacuated the refrigerant. I replaced the evaporator. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and it is working as designed. Call complete.

Near Nueces Ct, Boerne, TX 78006
Richard P.

Richard P.

REFRIGERATOR KENMORE 596.7238341 Arrived onsite for the refrigerator freezer section has frost build up. During testing found that the the freezer door is not sealing properly causing the frost build up. Previous repair company tried to fix it but failed and compromised the freezer door. Will need to replace the freezer door and gasket. Ordering parts and office to schedule ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 LW10547320 (dor-fip ss) and 1 W10625067 (bracket) and 1 W10625068 (bracket)

Near Leather Oak Loop, San Marcos, TX 78666
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit leaking, found leak coming from wall drain, washer tested good.

Near Amberg Pl, Austin, TX 78738
Jonathan M.

Jonathan M.

REFRIGERATOR FRIGIDAIRE FFTR1814TWB "Arrived on site for refrigerator that’s not cooling. Inspected unit and work area. Customer advised the issue is that the freezer is calling but the refrigerator has never called. Removed freezer evaporator cover and found frost build up over entire evaporator and a piece of ice built up over the air tunnel going down to the refrigerator section. Removed ice chunk and steamed out frost buildup. Tested defrost sensor, heater and defrost timer and found the defrost timer bad. Replaced defrost timer and tested unit. Unit began to cool and defrost timer worked as designed . Unit is working as designed. Call complete."

Near Hickory View, Harker Heights, TX 76548
Brandon C.

Brandon C.

REFRIGERATOR GE CYE23TSDCSS "Arrived on site for customer complaint of frost on back wall for refrigerator and unit not cooling properly. Called GE techline, checked heater circuit, heater circuit tested good, checked defrost thermistor at control, showed open thermistor. I cut and spliced thermistor, still showed open at control,

Near Highland Village Cove, Lakeway, TX 78738
Noah D.

Noah D.

WASHER AMANA NTW4516FW2 "Arrived on site to inspect washer for not allowing water inside, upon inspection found the valve clogged, changed out valves per last tech and checked for issues, none found. Complete"

Near Wilke Rd, Kingsbury, TX 78638
James C.

James C.

WASHER MAYTAG MVWB765FW3 Arrived on site and installed ew harness. Ran diagnostics and found unit not shifting from agitate to spin. Found shifter assembly missing. Installed shifter assembly and tested operation. Unit tests good. Job complete

Near Park Rd 4 S, , TX 78611
Robert J.

Robert J.

DRYER WHIRLPOOL WED5620HW0 Arrived on job for complaints of no power. Found panel not working. Replaced panel.

Near E Riverside Dr, Austin, TX 78741
James C.

James C.

ICE MACHINE JENN-AIR JS42PPDUDB02 Arrived on site and tested operation. Found ice door arm and ice door have come loose from motor. Found ice motor and door would need to be replaced. Installed new motor and door. Tested operation and found unit working properly. Job complete

Near Broken Hills Dr, Horseshoe Bay, TX 78657
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL KEBS208SSS04 Arrived on site to test unit for upper oven not working. Test unit and found bad control and touch pad.

Near Robinson Family Rd, Austin, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC7HS00 Arrived on site to test unit for not heating. Test unit and foundopend thrmst fix. Replaced test unit and unit test good unit heated to 350

Near Coniglio Cv, Briarcliff, TX 78669
Brandon C.

Brandon C.

FREEZER KITCHENAID KBFN506ESS01 "Arrived on site for customer complaint of ice falling down out of ice bin after bin was full. Found ice maker producing ice, nail arm in proper position, instructed customer to manually shut off ice maker because there is nothing that can be done about the design of this unit. Tested good."

Near Club Estates Pkwy, The Hills, TX 78738
Robert J.

Robert J.

RANGE WHIRLPOOL JDRP436HL00 Arrived on job for complaints of rear middle burner not working. Found burner head damaged. Replace burner.

Near Labrusca, New Braunfels, TX 78132
Kayman B.

Kayman B.

WASHER WHIRLPOOL WTW4850HW1 Arrived onsite for washer stopping mid cycle or not spinning just humming. I put the unit into diagnostics and when it got to the spin cycle the motor just began to hum I did not hear the actuator shift the cam into position so I replaced the shifter and cam and retested but still just humming . I also noticed the motor extremely hot to the touch. I replaced the control in attempt to remedy these issues but still did not. I am ordering the main lower harness and capacitor for the drive system. Office to RS due to availability of the part (W11156556) lower harness (W11395618) capacitor. Leasing would like to be notified of RS date ; ordrng 1 W11156556 (harns-wire) and 1 W11395618 (CAPACITOR )

Near Pfluger Farm Ln, Pflugerville, TX 78660
Jonathan M.

Jonathan M.

ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for ice machine that is running hot and taking a while to make ice. Inspected unit and work area. Found unit sitting in a closed off cabinet and unit running a little warm. Removed back cover and found condenser fan running. After pulling it out of the cabinet unit began to cool down within minutes. Found condenser fan blowing air out of the back of the unit. I called Whirlpool Techline and spoke to Scott SR# 7728507970. He advised that with my findings the unit is working as designed. He advised that ambient temperature and the burning issue with unit venting out of the back could cause the unit to run a little hotter than what the customer would like but that the unit is still working properly and of all functions are working as designed. He advised to make no repairs.

Near Logan Ranch Rd, Georgetown, TX 78628
Leonardo C.

Leonardo C.

DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site to replace gaskets. Replaced gaskets test unit and unit test good job complete

Near N Bluff Dr, Austin, TX 78745
Robert J.

Robert J.

OVEN WHIRLPOOL WOS51EC0HS00 Arrived on job for complaints of fire in oven. Found the broiler element damaged. After replacement test operation.

Near Arapaho Dr, Kyle, TX 78640
Jacob S.

Jacob S.

RANGE WHIRLPOOL KSGG700ESS1 Arrived onsite to replace burner head to unit. Replaced part. Tested unit. Unit test good. No leaks at this time. Job complete

Near E Monroe St, Austin, TX 78704
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer not powering on. I accessed the top of the stacked unit and found the console is dead but there was voltage going to the console. I will need to order a console to complete the repair. I am returning with the control just Incase. (W11378949) console. Office to RS due to the availability of the console. ; ordrng 1 W11378949 (CONSOLE )

Near Domain Dr, Austin, TX 78758
Lou S.

Lou S.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site to inspect dishwasher not cleaning properly. Upon further inspection, customer advised they placed the spray arms facing the door and when the unit was done washing, the dishes were still dirty and the spray arms were still facing the door. I placed the unit in diagnostics and tested. Unit operated as designed and I could hear the spray arms as the water was spraying up against the inner door panel. I tested again and this time I placed the spray arms facing the door and while unit was washing, I could hear the water hitting the door. When I opened the door, I found the spray arms facing a different way than how they were set to begin. I tested ohms at the control to the motor and found it was good. I tested the other components and got the same results, all check good. Tested voltage and got 124V. I tested the unit several more times and the unit continued to operate as designed. I advised the customer of my findings and even demonstrated

Near Wildwood Dr, Georgetown, TX 78633
Tyler  G.

Tyler G.

WASHER WHIRLPOOL WTW7500GW2 Arrived on site for washer making a grinding noise during the drain and spin cycle after running diagnostics I could not find any error codes but during the test cycles that Iran I noticed whenever the washer was going to drain it would make a weird grinding noise like metal scraping against plastic so I just some of the drain pump and found that the propeller on the inside and the bearings were starting to break away from the pump internally. I ended up replacing the drain pump and the unit is now functioning as designed with no more grinding noises. Call complete

Near Everly Dr, Killeen, TX 76542

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