Service History 86

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS312SNHM03
Near Austin, TX 78741
Jacob
Job Details: 07/20/2021
Arrived onsite for unit having both doors damaged. Looked at the unit and saw that both doors had damage. Replaced both doors. No issues at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78702
Jacob
Job Details: 07/20/2021
Arrived onsite for unit not agitating. Looked under the unit and found that the actuator from the factory is the wrong one. Replaced with truck new actuator truck stock w10913953. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW1
Near Georgetown, TX 78633
Jonathan
Job Details: 07/20/2021
Arrived on site for washer not washing. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault code F7-E6 motor fault and F7-E1. Ran manual test cycle and found motor not reaching correct speed. Tested motor and capacitor and found failed capacitor. Will return with motor on hand if needed. . ; ordrng 1 W10832724 (MOTOR ) and 1 W11395618 (CAPACITOR )
We serviced a
MAYTAG WASHER
Model MHW6630HW2
Near Austin, TX 78725
Jacob
Job Details: 07/20/2021
"Arrived onsite for unit not starting a cycle when after the sensing has started. Put the unit in diagnostics to see any error codes, and found no error codes stored. Asked customer if there was a power outage recently and they said yes. Did an unplug on the unit and waited 1min. Re plugged in the unit. Tested the unit in a full quick wash cycle. And unit made it all the way through with no issues. No leaks at this time. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Nolanville, TX 76559
Al
Job Details: 07/20/2021
Arrived on site to install previously ordered parts. R&R the mullion and ice bin. Unit now works properly. JOB COMPLETE
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5LHAXMB10
Near Austin, TX 78737
Luis
Job Details: 07/20/2021
"Arrived on site for no ice. Tested icemaker diagnosed a defective icemaker,replaced icemaker power cycled unit,icemaker ran through a cycle and filled with water"
We serviced a
WHIRLPOOL WASHER
Model Wfw94heaw0
Near Lampasas, TX 76550
Al
Job Details: 07/20/2021
"Arrived on site and inspected front load washer leaking during fill. Found the unit has a crack in the tub causing the malfunction and leaking. Unit will require a tub job, 2 technicians and 2 hours with authorization. Unit will also require the previously ordered parts as well as the parts selected to complete the job. Unit. Office to reschedule return services after authorization ; ordrng 1 W10355147 (Tub assembly Drum) and 1 W10261582 (Pipe vent Assembly) and 4 W10261492 (Shock Absorbers)s and 1 W10213978 (Stator Motor) and 1 W10213980 (Rotor) and 1 Authorization (2 man, 2 hours and REBUILD)"
We serviced a
MAYTAG WASHER
Model MVWX655DW2
Near Georgetown, TX 78626
Tommy
Job Details: 07/20/2021
Arrived onsite for previously diagnosed parts. Upon arrival replaced unit drawer. Unit is now operating as designed. Job Completed.
We serviced a
GE DISHWASHER
Model GLD4460N10SS
Near Harker Heights, TX 76548
Tyler
Job Details: 07/20/2021
Arrived on site for dishwasher making loud noise. Upon arrival customer stated that within the first 5 to 10 minutes sooner and make a loud pulsing vibrating noise after letting unit run for over 30 minutes I could not replicate any noises or issues with the unit did explain to the customer that with the age of the unit it is bound to amplify certain noises and cause things to sound a little odd. At this time though dishwasher is filling agitating and draining as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Georgetown, TX 78626
Tommy
Job Details: 07/20/2021
Arrived onsite for refrigerator freezer door not opening. Upon arrival found unit door not closed and unit door frozen in. Spoke with customer and rv manager about unit needed full defrost and if unit still required work it would have to be pulled customer signing defrost wavier.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Seguin, TX 78155
Noah D
Job Details: 07/20/2021
"Arrived on site to inspect unit for not washing clothes correctly. Upon inspection found the actuator was the incorrect model, replaced actuator with new model and tested, all functions returned. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Seguin, TX 78155
Noah D
Job Details: 07/20/2021
"Arrived on site to inspect unit for not dispensing ice when calling for it, upon inspection found the unit did respond to the lever being pushed and all parts of the auger worked. Customer was very light with lever and it was on a mechanical arm not a electric arm, causing blockage. Instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS01
Near Kingsland, TX 78639
Cliff
Job Details: 07/20/2021
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker failed and it will need to be replaced to complete repairs. ; ordrng 1 W11099789 (Icemaker)
We serviced a
WHIRLPOOL DRYER
Model WET4027HW0
Near Cedar Park, TX 78613
Justin
Job Details: 07/20/2021
"Arrived on site for a dryer with the door latch not closing and with a rattle. Upon arrival the customer stated the real issue was just the rattle and she felt the door was a little hard to close. I tested the door latch and found it working as designed. I explained to the customer that the latch has to catch hard in order to prevent the door from popping open mid cycle. I ran a test cycle and found the dryer making a slights squeak. Upon further inspection I found the dryer vent hose rubbing up against the unit when running and making the noise. I shifted the unit and showed the customer that the sound stopped when doing so. The unit is working as designed.
We serviced a
GE DISHWASHER
Model GDT225SSL0SS
Near San Marcos, TX 78666
Andrew
Job Details: 07/20/2021
Arrived on site to test unit for not washing properly. Customer currently doesnt have hot water. No hot water is preventing soap pod from dissolving properly. Found dispenser has slight leak. Needing dispenser to fix leak. All other aspects tested good in diagnostics. Office to reschedule. ; ordrng 1 WD12X24637 (Detergent module)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Spicewood, TX 78669
Luis
Job Details: 07/20/2021
Arrived on site for dim leds. Diagnosed a defective led module replaced led module all leds working as designed after replacement
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, TX 78665
Tommy
Job Details: 07/20/2021
Arrived onsite for washer intermittently flipping breaker. Upon arrival found I could not get error to repeat however did find that unit control was visibly damaged by unit connections not allowing them to stay in. Replaced control and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS01
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 07/20/2021
Arrived on site for Oven Not Pre-Heating - Wall Oven. Customer stated the oven gives them hour glass with hand sign saying no then oven hard resets. Placed in diagnostics and F6E4 came on (UI to Control communication error). Turned on oven to preheat and oven preheated without issue. Removed control and installed new control. Powered on oven and ran preheat to 350. Preheated as designed. Turned off preheat and allowed to cool down a bit then preheated to 350 again. Heating as designed. Turned on broil and oven heated to broil temp as designed. Job completed.
We serviced a
GE RANGE
Model JGSP28BEK4BB
Near Manor, TX 78653
Matthew
Job Details: 07/20/2021
Arrived onsite for burners clicking non-stop. Upon arrival tested all burners and all are functioning properly. Customer stated he unplugged the unit and when he plugged it back in it stopped. Unable to properly trace issues with unit functioning properly. Advised customer that spillover and improper cleaning can lead to some of these symptoms. Customers will monitor.
We serviced a
KITCHENAID REFRIGERATOR
Model KSRS25CNSS00
Near Liberty Hill, TX 78642
Jonathan
Job Details: 07/20/2021
"Arrived on site for refrigerator tripping breaker. Inspected unit and work area. Disconnected compressor and plugged unit in. Found circuit breaker tripped as soon as it was plugged in. Tested unit on different outlet and found lights and fan came on. Disconnected power band connected compressor up. Powered unit on and measured amp draw to compressor at 1.5 amps. Unit is connected to GFCI breaker and with age of unit they are not compatible. Recommend to replace breaker with non GFCI. Unit tested good, no water leaks detected during service.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FG4H2272UF
Near Austin, TX 78738
Luis
Job Details: 07/20/2021
Arrived on site. Replaced icemaker assembly
We serviced a
WHIRLPOOL RANGE
Model RF362LXSS0
Near Round Rock, TX 78664
David
Job Details: 07/20/2021
"Arrived on site to diagnose range with no power or function. Examined wiring harness and junction. Found that the bake element / tab seem to have shifted up a bit, and the wiring tab shorted out on the rear panel. I was able to separate the tab from the rear panel and bend it downwards. I checked the elements and safety devices and confirmed all are still good. Wrapped tab with insulation. Retested unit and verified all is working properly. If another short happens we will need to replace the bake element and harness, but unit is good now. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Troy, TX 76579
Jonathan
Job Details: 07/20/2021
"(CH) Arrived on site for washer not operating. Upon arrival tested wall outlet and it pushing 120V. I then tested and found the control receiving proper voltage but the UI was getting 0 VDC indicating a control failure. The customer agreed to the repair. Replaced the control and ran the unit through a diagnostics and calibrations to find all functions operating as designed.
We serviced a
WHIRLPOOL WASHER
Model WFW75HEFW0
Near Spicewood, TX 78669
Brandon
Job Details: 07/20/2021
"Arrived on site for customer complaint of unit not working on all cycles and giving error codes, found error codes F5E2 F3e1 in diagnostic mode. I ran a diagnostic test cycle, found door lock good, cold water valve good, spin and drain good, found hot water valve failed. Unit is stacked and would need two techs to complete job.
We serviced a
GE RANGE
Model JGBP35WEA6WW
Near Georgetown, TX 78633
Lou
Job Details: 07/20/2021
"Arrived on site to inspect range oven leaking gas. Upon further inspection, the customer advised that after the previous repair, they used the unit oven and they smelled a gas odor and they called the gas company. It was found that the oven was leaking gas during use and the gas supply was shut off under the cabinets and at the regulator. I turned the gas on and adjusted the regulator and tested the unit. When the bake ignitor came on, I found it was taking a long time to ignite the burner. I found the ignitor not secured to the burner and partially hanging down. I adjusted the ignitor and retested and the burner ignited within 10 seconds. Using the gas sniffer provided for todays service, I checked for any leaks and also using my liquid gas leak detector, I found no further leaks. I advised the tenant of my findings and attempted to contact the owner and left a message. No gas leaks detected at the end of service, job completed."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near New Braunfels, TX 78132
Andrew
Job Details: 07/20/2021
"Arrived on site to test unit for loud squeal found gear case was leaking causing noise. Replaced gear case, tested unit, unit works good. Noticed lid was cracked on left hinge area. . ; ordrng 1 W11259006 (Lid)"
We serviced a
MAYTAG WASHER
Model MVWB850YW0
Near Temple, TX 76502
Tyler
Job Details: 07/20/2021
Arrived on site for washer needing previously diagnosed inner and outer tub bearing kit assembly. Upon arrival I was able to disassemble and install needed parts after reassembly access of the unit and found no leaks and the unit is now fully functioning as designed and ready for customer use
We serviced a
KITCHENAID DISHWASHER
Model WDT750SAHZ0
Near Austin, TX 78758
Scott
Job Details: 07/20/2021
"Arrived on site for dishwasher not draining . Found no loop in drain hose , water from the sink/disposal leaking into tub . Corrected loop . Ran diagnostics , all checked normal. Unit is draining . No water leaks detected at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Austin, TX 78759
Scott
Job Details: 07/20/2021
Ice maker is still making slow batches . Ran temp checks in freezer . Gettin 7 degrees. Ordering evap fan and UI . Call to set return . ; ordrng 1 W11117273 (UI control)
We serviced a
WHIRLPOOL WASHER
Model WFW72HEDW0
Near Austin, TX 78748
Kevin
Job Details: 07/20/2021
Arrived on site and inspected washer and found clothing items in drain pump after clearing confirmed washer is operating properly by running a diagnostic cycle.
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Austin, TX 78717
Justin
Job Details: 07/20/2021
"arrived on site for a washing machine with an unresponsive console. Upon arrival the customer stated the unit wen out about a month a ago, and they got it to work again for a few weeks. Before it went out again they saw either error code F6E3 or F6E2. Both of those error codes are communication errors between the UI and control. I attempted to get the unit into diagnostics mode, but the console was unresponsive. I checked voltage at the wall and found the correct 120VAC. I then gained access to the control and found the proper voltage going to it. I also found the LED indicator light flashing, indicating a good control. I then checked voltage to the UI and found the proper 5VDC. This indicates a faulty UI. I installed the new console and then tested the unit. It ran through a diagnostics cycle as designed.
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Austin, TX 78736
Kevin
Job Details: 07/20/2021
"Arrived on site and inspected dryer and found it is heating properly but airflow is restricted. Recommended to homeowner that vent to the exterior of the home be cleaned /cleared before dryer is used again, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QDX05
Near Austin, TX 78734
Brandon
Job Details: 07/20/2021
"Arrived on site for customer complaint of unit not cooling properly, found sealed system leak. I evacuated refrigerant, I replaced compressor, filter drier, coupler, heat exchanger, pan heater, and evaporator, I put unit into vacuum and charged with 7.5oz of r134a refrigerant. Unit tested good.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS00
Near Burnet, TX 78611
Cliff
Job Details: 07/20/2021
Arrived on site to replace previously ordered parts for ice machine. Replaced pump and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
MAYTAG OVEN
Model MGT8885XS01
Near Waco, TX 76705
Jonathan
Job Details: 07/20/2021
(CH) Arrived on site for top bake not working. Upon arrival found broil working as intended but the bake igniter would not activate and the right front burner is taking slightly longer to ignite than the others. Checked voltage and found 120V going to the igniter but it would not glow. Replaced the bake igniter and preheated the oven to 350 degrees to find the unit operating as intended. Tested the burners on the cooktop and found all working as designed. The right front burner seemed to take 2-3 seconds to ignite as opposed to the others being faster. I did explain that not all burners would ignite immediately but the unit seemed to be working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN608ESS01
Near Austin, TX 78738
Luis
Job Details: 07/20/2021
"Arrived on site. Found fill tube not fully inserted into fill cup causing water to leak out,installed line fully to fill cup tested no leaks,checked under unit no leaks. Unit cooling correctly"
We serviced a
KITCHENAID DISHWASHER
Model KDTE254ESS2
Near Austin, TX 78759
David
Job Details: 07/19/2021
Arrived on site to install control panel to resolve inoperable dishwasher. Replaced console with new and ran diagnostic cycle. Verified all functions are working properly and unit is no longer stuck on lock. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78759
David
Job Details: 07/19/2021
Arrived on site to install updated shifter to resolve shifter disconnecting from splutch. Replaced with updated shifter and ran calibration. Verified unit is properly shifting between agitate and spin. Call complete.
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Del Valle, TX 78617
Jacob
Job Details: 07/19/2021
"Arrived on for unit still sweating a little bit between the 3rd drawer and the freezer door. Called tech line. Let them know that there were no issues with the door sealing. Updated them on what was done to the unit and that the unit is in the garage. Said that at this point because the unit is in a different environment, can cause issues with the sweating. Got sr#7731266649. No other issues at this time. Job complete"
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near Georgetown, TX 78626
Kayman
Job Details: 07/19/2021
Arrived onsite to install previously diagnosed parts. I installed the control and actuator. I tested the unit and I am not hearing any abnormal noises at this time. No leaks were detected during time of service. Job complete.
We serviced a
MAYTAG WASHER
Model MVWB865GW
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/19/2021
"Arrived on site for Asset has no power to it. Customer plugged something else into the outlet and it powered on just fine. Placed in diagnostics and got F6E2 and F6E3. Cleared error codes and tested both control and UI. Control was good, but UI was faulty. Removed UI and installed new UI control. Ran diagnostics calibration and passed all tests. Secured drain hose to hot water line with zip tie. No leaks detected. Job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSF26C6XYY04
Near Leander, TX 78645
Justin
Job Details: 07/19/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI15NDXZQ1
Near Austin, TX 78702
Jacob
Job Details: 07/19/2021
"Arrived onsite for unit not making ice. Upon further inspection, found that a wire on the cutting grid had broken off, causing the unit to not make ice. Ordered part. Rescheduled with customer ; ordrng 1 W10919199 (grid-cuttr)"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, TX 78717
Wesley
Job Details: 07/19/2021
Arrived onsite and found PTS switch failed. Replaced switch. Unit is now operating properly. Advised customer that unit would need to be run pulled a short distance into the room away from the wall to allow proper venting during use.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Round Rock, TX 78681
Lou
Job Details: 07/19/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the previous techs diagnosis of the compressor failing, I removed and replaced the compressor and installed N access valve and UV dye drier. Vacuumed the system and pressures held good. Installed 5.5oz of R134a refrigerant and monitored pressures while testing in diagnostics test #4. Pressures held and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15POZP0
Near Austin, TX 78731
Kevin
Job Details: 07/19/2021
"Arrived on site and inspected ice machine and found it is 120 degrees inside and it is not running. Filter is not completely engaged in housing. Evaporator plate is hot to the touch, compressor is room temperature. Turned on Icemaker and observed it for 40 minutes and it made a batch of ice.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78731
Kevin
Job Details: 07/19/2021
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78747
Leonardo
Job Details: 07/19/2021
Arrived on site to test unit for damaged panel. Replaced panel
We serviced a
MAYTAG DRYER
Model MEDB855DC3
Near Bastrop, TX 78602
Matthew
Job Details: 07/19/2021
"Arrived onsite for dryer panel not responding properly. Upon arrival put unit in diagnostics and found stored error code for Restriction air flow, line 2 voltage missing and UI stuck button. Tested unit and unit is functioning properly. Did find that start delay could be from indicator for check lint screen. Screen must be cleared before each use. Unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ02
Near Georgetown, TX 78633
Jonathan
Job Details: 07/19/2021
Arrived on site for refrigerator leaking water when dispensing water. Inspected unit and work area. Had customer dispense water while monitoring connection at door and valve. Found leaking from dual inlet valve. Found bad connection at valve and was able to correct connection. Tested operation and all tested good. No water leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Cedar Park, TX 78613
Wesley
Job Details: 07/19/2021
Arrived onsite for continuing to have slightly hi temps and weak ice production. Tested for sealed system failure and found no evidence of leaks and the compressor was running and pulling an amp. Ultimately found condenser coil full of cat hair. Used compressed air to clear condenser coil. Advised customer that temps should return to normal. And ice production should be strong.
We serviced a
WHIRLPOOL WASHER
Model WFW70HEBW0
Near Bastrop, TX 78602
Matthew
Job Details: 07/19/2021
Arrived onsite for washer making loud noise when spinning. Unit is stacked but managed to access rear of washer. Upon inspection found debris between basket and tub causing grinding sound when spinning. Removed debris and tested. Unit is not making noise anymore. Job complete
We serviced a
GE MICROWAVE
Model JVM7195DK3WW
Near Bastrop, TX 78602
Matthew
Job Details: 07/19/2021
"Arrived onsite for microwave turning on by itself. Upon inspection found when unit is plugged in and the door is closed, the unit will power up the high voltage system. Isolated components at the control and control is sending voltage incorrectly. Unit will need high voltage Transformer and main control replacement. Unit is heating cavity when not in use. Left unplugged for safety and notified customer not to use. Needs AUTHO. Office to reschedule.; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WB27X10910 (trans h.v.)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Austin, TX 78737
Leonardo
Job Details: 07/19/2021
Arrived on site to test unit for unit leaking. Found unit leaking from diverted motor. Replaced sump abd motor test unit and unit test good job complete.
We serviced a
WHIRLPOOL WINE COOLER
Model WUW35X24DS02
Near Leander, TX 78741
Kayman
Job Details: 07/19/2021
Ordering the correct part for return service. Office to R/S due to part availability. ; ordrng 1 W11298786 (Control)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, TX 78727
David
Job Details: 07/19/2021
"Arrived on site to follow up on sealed system repair. Found flat system on arrival, 0 psi equalized pressure. Removed dryer and installed new dryer and compressor. Put unit in vacuum and found unit is not fully pulling down vacuum. Found leak in RC evaporator. Replaced RC evap. Recovered system and put under vacuum for 15 minutes. Found pressures Holding. Charged system to 5.6oz. Found pressures were a bit high, but seem to be fine when 3 way valve moves. Advised customer to monitor and follow up with us, as there may be a restriction in the system, but unit is cooling
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX335HPS
Near Georgetown, TX 78626
Kayman
Job Details: 07/19/2021
"Arrived onsite for ice ,aching not making much ice and making a loud noise. Upon inspection I found the unit powered down. I tried turning the power on but got no response. I found a gfci outlet near the unit was tripped so I unplugged the unit and engaged the gfci. I found that as soon as you plug the unit in it will trip the gfci. I disconnected the external drain pump and plugged the unit in. It no longer trips the outlet.
We serviced a
KITCHENAID OVEN
Model KODE300ESS02
Near Jarrell, TX 76537
Tyler
Job Details: 07/19/2021
Arrived on site for wall oven. Customer stated they had already found sound adjuster on main control and resolved issue before we arrived.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LFPH44M4LM
Near Georgetown, TX 78633
Jonathan
Job Details: 07/19/2021
Arrived on site for under-counter refrigerator not cooling. Inspected unit and work area. Found unit has been powered off for sometime. Powered unit on and measured amp draw to compressor and found at .5 within range.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, TX 78681
Wesley
Job Details: 07/19/2021
Arrived onsite and found unit operation had been corrected by reset at prior visit. Found console is cosmetic piece only. Repaired control. Unit is now operating as designed during testing. All checks good. Advised customer on repair.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/19/2021
Arrived on site to install previously diagnosed parts. Installed correct motor and blower wheel. Ran dryer and noise is gone.
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/19/2021
Arrived on site to diagnose a dryer that is taking too long to dry. Found open thermal fuse and replaced it. Also noted poor airflow through unit caused by obstructed external venting. Advised homeowner on findings and venting will need to be corrected to prevent reoccurring failure.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78745
Kevin
Job Details: 07/19/2021
"Arrived on site and replaced gearcase diagnosed on previous visit, after replacement confirmed washer is operating properly by running a diagnostic cycle. No water leaks detected at time of service, Job complete"
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Jonestown, TX 78645
Justin
Job Details: 07/19/2021
"Arrived on site to install previously diagnosed parts. I installed the drain pump, vent, and control. I then tested the unit and found it running as designed. No leaks observed at the time of service. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WFW8400TW02
Near Austin, TX 78734
Robert
Job Details: 07/19/2021
Arrived on job for complaints of not washing. Found MCU damage.After replacement test operation.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0EW3
Near Round Rock, TX 78665
Jimmy J.
Job Details: 07/19/2021
Arrived on site for Coil Element Not Working - Electric Range - PRE-ID Element and Infinite Switch. Tested both front elements and neither heated up. Inspected both front elements and front large element had a hole in the base of the square block. Both back elements took a while to heat but did eventually turn hot. Tested both front element infinite switches and both had failed. Removed both front infinite switches and replaced with new infinite switches. Replaced all four elements with element kit and all four are heating as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA75SAHN0
Near Pflugerville, TX 78660
Scott
Job Details: 07/19/2021
Arrived on site for dishwasher door hitting cabniet on right side . Leveled unit and reinstalled dishwasher . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW2
Near Austin, TX 78717
Wesley
Job Details: 07/19/2021
Arrived onsite for squealing and banging. Found washer had major oil leak from gearcase.
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6DS00
Near Austin, TX 78739
Leonardo
Job Details: 07/19/2021
Arrived on site to test unit for gas smell from right rear burner. Replaced valve. Test unit not leaks present called safety File# 7731244883
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Austin, TX 78733
Kevin
Job Details: 07/19/2021
"Arrived on site and inspected refrigerator and found customers experience is that refrigerator stops running once every other week for several hours, when this happens all lighting turns off and it will not dispense water or ice. Spoke with techline and because refrigerator is currently operating normally there is no recommendation. 7731272140 inspected pantry UI and found brown wire to connector J3 is pinched. With customers Permission cut the wire at the pinch point and used a wire not to reconnect it.
We serviced a
MAYTAG WASHER
Model MHW7100DC
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/19/2021
Arrived on site to diagnose a washer that is not cycling. Tested all parts and components and found no failures to unit at this time. Issue most likely caused by oversudsing. Advised homeowner on findings and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Hutto, TX 78634
Jimmy J.
Job Details: 07/19/2021
"Arrived on site to install previously diagnosed part. Removed control and installed new control. Placed in diagnostics and heater still not heating up. Air was warm and no sizzle from element as water touched it. P4 off the control resistance back into the harness 7.9 OHMS, heater checks good no load, bi metal is closed at this time. P4-3 to P4-4 in diagnostics step 16 = 0VAC, check OWI value P12-3 to P12-1= 32.7 KOHMS. Ordering a new control and OWI sensor to return and complete the repair. Also returning with all previous parts JIC. Please add customer to cancellation list in the case we can return sooner. ; ordrng 1 W10906426 (Control) and 1 W11084121 (OWI)"
We serviced a
GE REFRIGERATOR
Model GFE26JSMAFSS
Near Austin, TX 78737
Robert
Job Details: 07/19/2021
Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, TX 78641
Justin
Job Details: 07/19/2021
"Arrived on site for a dishwasher leaking. Upon arrival the customer already had the floor being ripped up due to the leak (pic in SD). The leak had covered the entire kitchen area. I ran a test cycle on the unit and found two leaks. One from the water line under the sink, and the other on the back of the dishwasher where the heating element nut was. The heating element nut was very loose, allowing water to run out of the unit. I tightened the nut and the leak stopped. At the end of the service no more leaks were observed on the unit itself. I advised the customer on replacing the water line, and not to run it until then. The unit is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ02
Near San Marcos, TX 78666
Andrew
Job Details: 07/19/2021
"Arrived on site to replace ice box fan and ice maker water tube heater from previous diagnosis. Verified parts were needed. Replaced parts, tested unit, unit works good. Valve is operating as designed at the moment. On leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS
Near Austin, TX 78735
Leonardo
Job Details: 07/19/2021
Arrived on site to test unit for unit no washing. Test unit and found bad sump and motor. Replaced sump aNd motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Dripping Springs, TX 78620
Leonardo
Job Details: 07/19/2021
Arrived on site to replace front panel. Called Techline and let Techline make unit lean back checked rinse aid and set at 3. No over sudsinfg job complete 7730592781
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, TX 78660
Scott
Job Details: 07/19/2021
"Arrived on site for small amount of moisture building up under bottom of freezer gasket . Gasket is sitting properly . Found liner having gaps between cabniet. Siliconed gaps . All checked normal, no other issues found. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model WGG745S0FS02
Near Georgetown, TX 78626
Kayman
Job Details: 07/19/2021
Arrived onsite for range with broken knob. Upon arrival I confirmed the complaint and replaced the knob. The unit is otherwise working as designed at this time and no gas leaks detected during time of service. Job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Manor, TX 78653
Matthew
Job Details: 07/19/2021
Arrived onsite to replace previously diagnosed part. Replaced failed heating element. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model KBHS109SSS05
Near Georgetown, TX 78633
Jonathan
Job Details: 07/19/2021
Arrived on site to install previous diagnosed part. Removed microwave and gained access to turn table motor. Installed turn shaft and assembled unit. Installed unit and tested operation. All tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KBSD602ESS01
Near Austin, TX 78703
Luis
Job Details: 07/19/2021
Arrived on site for dim leds diagnosed a defective leds in freezer section replaced defective led all leds working as designed.
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS2
Near Georgetown, TX 78633
Jonathan
Job Details: 07/19/2021
"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Performed diagnostics mode and found fault code 7-1 heating circuit interrupted and 4-3 motor fault. Monitored test cycle and found washer not activating. Mead voltage to motor and found failed sump assembly.Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. All tested good, no water leaks detected.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78747
Leonardo
Job Details: 07/19/2021
"Arrived on site to test unit for no power. Found outlet getting 120v. Found bad fuse, test switches and found bad switch making fuse open.Test unit and unit test good job complete."
We serviced a
WHIRLPOOL RANGE
Model RBS305PDB2
Near Austin, TX 78735
Leonardo
Job Details: 07/19/2021
Arrived on site to test unit for oven not working. Test unit and found broken bake element. Replaced element . Test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Leander, TX 78641
Lou
Job Details: 07/19/2021
"Arrived on site to inspect range oven flames too high. Upon further inspection, I inspected the cooktop burners and found all burner flames were too high. Tested the bake burner and found its flame is too high as well. I inspected the regulator setting and it is correct sad the customer says theyre supply is NG. I inspected the orifices and found all are incorrect according to the tech sheet. I am ordering all cooktop orifices and orifice holders and a CNOTE-RESEARCH BAKE BURNER ORIFICE #49 and CNOTE-LSO PER CUSTOMER REQUEST/TRAINING. Gas supply to the unit was turned off at the wall for safety.; ordrng 4 WPW10347414 (Lt/rt front orifice)s and 2 WPW10170508 (Left rear orifice)s and 2 WPW10170506 (Right rear orifice)s and 2 CNOTE (SEARCH 49 NG ORIFICE (see photo in SD-QuickPic))s and 1 W11028738 (Left front orifice holder) and 1 W11050487 (Right front orifice holder) and 1 W11162117 (Left rear orifice holder) and 1 W11167099 (Right rear orifice holder)"
We serviced a
MAYTAG WASHER
Model MVWB765FW3
Near Bastrop, TX 78602
Matthew
Job Details: 07/19/2021
"Arrived onsite to replace previously diagnosed parts. Replaced gearcase, rotor, stator, clutch and slider. Calibrated unit and tested. Unit is functioning properly. Job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Bastrop, TX 78602
Matthew
Job Details: 07/19/2021
Arrived onsite for refrigerator not dispensing water or making ice. Upon inspection found frozen water reservoir. Thawed line and water dispensing was restored. Ice maker will take time to cycle. Please allow 24 hrs for ice production. Also manually adjusted refrigerator temperature to 39 degrees. If symptoms persist recommend returning with Control and thermistor. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Gatesville, TX 76528
Jonathan
Job Details: 07/19/2021
"Arrived on site for a freezer that is not sealing properly. Inspected unit and work area. Found major frost buildup on the upper front portion of the freezer. Had to remove an excessive amount of ice from the control and/or area. Found the issue with the door being warped in the middle and bowing downward. Unit will need a new door for repair. Advise the customer due to the part being oversized and a PSP item. Office will need to contact the customer when parts are made available to reschedule.; ordrng 1 W11233211 (dor-fmd)"
We serviced a
MAYTAG DRYER
Model MEDX655DW1
Near Austin, TX 78738
Robert
Job Details: 07/19/2021
Arrived on job for complaints of motor not running. Found the motor damaged. After replacement test operation.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Austin, TX 78745
Luis
Job Details: 07/19/2021
"Arrived on site for door issues found mullion heater not entering housing correctly and loose handles. Tightened set screws reinstalled handles checked door operation good,raised mullion heater.
We serviced a
WHIRLPOOL WASHER
Model MAVT236AWW
Near Austin, TX 78752
Jacob
Job Details: 07/19/2021
"Arrived onsite for unit not spinning the clothes out. Looked at the unit and noticed that the unit wouldn?t not spin but motor and and belt are all working correctly. Upon further inspection, found that the transmission has leaked out oil. Need to replace transmission and thrust bearing kit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Cedar Park, TX 78613
Wesley
Job Details: 07/19/2021
Arrived onsite for complaint of not drying well. Customer advised that only one hour wash had been used. Advised customer that heat dry feature was not an active feature on the one hour wash option. Instructed customer on best use and care guidelines for good wash and drying performance. All checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Andice, TX 78628
Lou
Job Details: 07/19/2021
"Arrived on site to inspect refrigerator ice maker not working and unit making loud noise. Upon further inspection, I found ice in the bin and customer advised that the ice maker arm is missing and it wont stop making ice. I tested the ice maker and it is operating as designed and the sensor arm is present and functioning. I placed the unit in diagnostics and tested the compressor and found the noise to be the condenser coils vibrating on the support bars underneath. I adjusted the bars and leveled the unit and the noise has stopped. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Georgetown, TX 78626
Kayman
Job Details: 07/19/2021
Arrived onsite for range with oven door glass issues. Upon inspection I found the inner glass panel had fallen down leaving a gap between the glass and liner. I disassembled the door and made sure everything was lined up correctly. After installing the door I found the outer panel is loose so I disassembled again. I was not able to figure why the glass is not securing tightly together but there are pieces of the frames that look warped. I am ordering parts for the door to return and complete the repair. Office to R/S due to part availability. ; ordrng 1 W11249559 (Glass outer) and 1 WP9761357 (Retainer) and 1 WP9761344 (Liner) and 1 WPW10316950 (Frame) and 1 W11178521 (Badge)
We serviced a
KITCHENAID REFRIGERATOR
Model KFCS22EVMS8
Near Georgetown, TX 78633
Jonathan
Job Details: 07/19/2021
"Arrived on site for refrigerator not cooling and ice maker leaking water. Customer stated that door was left open and caused not cooling. Unit is cooling as designed. Cycled ice maker and found leaking at ice maker mold. When need to replace ice maker assembly to repair. Found no ETA on ice maker. .; ordrng 1 W10889233 (IM)"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS
Near Round Rock, TX 78664
Jimmy J.
Job Details: 07/19/2021
Arrived on site for Replace the carbon air filters--CUSTOMER WANTS THE WHOLE UNIT LOOKED AT TOO. Replace the carbon air filters. Customer had carbon filters on hand to install. Fastened one carbon filter to left side and it fit as designed. Customer wanted to install right side once they saw me do it. Both carbon filters are now in place. Once carbon filters were installed we tested the vent hood. Fan sounds normal to customer. Tested on all three speeds. Vent hood operating as designed. LEDS light up as designed. All functions are normal. Reinstalled customers grease filters. Job completed.
We serviced a
MAYTAG WASHER
Model MVWB965HW
Near Buda, TX 78610
Jacob
Job Details: 07/19/2021
Arrived onsite for the unit releasing left over gunk and some mildew floating up from under the tub and on the clothes. Looked at the unit and customer showed pictures of the left over mildew. Customer said they have just started using the affresh tablets and using what they can to keep the unit clean. Took the agitator off the unit and saw that the agitator needed to be cleaned and under the agitator as well. Parts were cleared by the customer. Put unit back together. No issues at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78727
Scott
Job Details: 07/19/2021
Arrived on site for display rolling random numbers and flashing . Checked all connections. Passed continuity test. Receiving proper DC voltage to UI. Replaced main control . Ran diagnostics all checked normal . Unit is heating properly. No lint build up at time of service . Job complete .
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF302ESS01
Near Austin, TX 78702
Luis
Job Details: 07/19/2021
"Arrived on site for no cool. Removed compressor cover found no traces of dye in compressor cover,checked pressures low side reading -20 high side reading 90. Removed evaporator cover found no frost formation or dye on evaporator,called tech support per tech support correct repair done with evaporator and dye drier