Near Waco, TX 76712
Jonathan M
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Arrived on site for a refrigerator that won’t light inside the refrigerator section. Inspected unit and work area. Found left door was turning light on but the right door was not and was not registering that the door was opening. Replaced refrigerator door switch and tested unit. Unit is working as designed. Added silicone around the edges of the door switch to prevent moisture from reaching the electronics behind it. Unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 11/10/2020
OVEN WHIRLPOOL WOS51EC0AS01 Arrived onsite for build in oven that has no power and not responding to touch. Upon inspection I found the oven dead. I verified power at the breaker then pulled the unit. Visual inspection of the connectors on the control passed so I tested the fuse behind the console for continuity. I found the fuse blown or shorted. She mentioned her cooling fan has been sounding weak or abnormal. blower and fuse replace but she would like to try the fuse first to see if it will hold up. I replaced the fuse and tested the unit in preheat. The unit is working as designed
Near Austin, TX 78723
Scott
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived ,replaced both fresh food door gaskets . Mullion checked good after adjustment . No moisture build up . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78744
Leonardo
Job Details: 11/10/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for gas smell. Test unit and found smell coming from oven. Test unit and found oven burner not sitting correctly on valve releasing gas. Secured bake burner test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 11/10/2020
VENTHOOD WHIRLPOOL UXT5530AAS3 "Arrived on site to inspect venthood blower being too loud. Upon further inspection, I tested the unit on speeds 1, 2, 3 and the 3rd speed (high) I could hear a loud whistling noise. I removed the blower and found where the alternate vent going out was not punched out and the cutouts for the vent was causing the whistling noise when the unit was blowing air on high speed. Using some foil tape, I covered the cutouts to the vent and retested and the unit is operating as designed. Job completed."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 11/10/2020
VENTHOOD WHIRLPOOL WVU37UC6FS0 "Arrived on site for vent hood making rattling noise. Inspected unit and work area. Verified failure. Disassembled motor and found screw from damper interfering with blower. Shorted damper screw and assembly unit. Tested operation, all tested good."
Near Temple, TX 76502
Al
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF560SAFB2 Arrived on site and inspected dishwasher not drying and long wash time.Confirmed the complaint and and ran diagnostics test mode and found a connection to the heating element wasn’t inserted properly.Corrected the issue and unit tested as designed.Customer satisfied Job complete
Near Austin, TX 78705
Scott
Job Details: 11/10/2020
WASHER WHIRLPOOL MHWC7500YW0 "Arrived on site for washer throwing f6 error code . Unit will not spin in diagnostics . Found motor burned up . Will defiantly need new motor , may need motor control board if motor knocked control out . No water leaks detected at time of service. ; ordrng 1 WPW10192965 (cntrl-elec) and 1 WPW10192987 (motor-drve)"
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/10/2020
DISHWASHER KITCHENAID KUDE70FXPA5 arrived on site to test unit for not draining and not finishing wash cycle. Was not to put unit into diagnostics. It would send 124v to fill valve and just shut off. Ran a manual cycle and unit functioned good. Over fill valve tested good, latch tested good. . ; ordrng 1 W10866118 (cntrl-elec)"
Near Canyon Lake, TX 78133
Richard
Job Details: 11/10/2020
WINE COOLER KITCHENAID KUWS24RSBS14 Arrived onsite for the whine cooler not cooling. Replaced compressor and drier.
Near New Braunfels, TX 78130
Andrew
Job Details: 11/10/2020
COOKTOP JENN-AIR JIC4430XS00 "Arrived on site to test unit for error code f47. Found right power control board fuse blown. Tried replacing fuse but fuse blew instantly once power was cycled to unit. Spoke with tech line and recommended replacing module. Spoke with CS and recommended replacing module, right rear burner and UI. Module and burner were “run without”. Ordering UI,. SR#7729154608; ordrng 1 WPW10396615 (UI)"
Near Fort Hood, TX 76544
Al
Job Details: 11/10/2020
MICROWAVE WHIRLPOOL WMH32519HW4 Arrived on site and inspected microwave not allowing certain selections.Confirmed the complaint and removed and replaced the control.Reassembled and unit tested as designed.Job complete
Near Austin, TX 78730
David Z
Job Details: 11/10/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site to diagnose washer throwing LO FL error and not running normally without errors. Performed diagnostic and found errors - F8E1 valve failure, F0E2 oversuds, F0E5 off balance, F9E1 long drain. Checked valves in test mode and all valves are testing good. Common component with these errors and behavior is pressure sensor. Customer has gotten oversuds code before. Customer is also on a water softener. Replaced pressure sensor and retested. Had customer try a load of towels, which is where they got most of the problems. Ran unit for 10-15 minutes and error did not return. All is working as designed.
Near Kingsland, TX 78639
James
Job Details: 11/10/2020
OVEN KITCHENAID KOCE500ESS01 Arrived on site and customer stated the unit started working. Ran diagnostics and cleared error codes. Tested multiple times and could not duplicate error. Unit tests good. Job complete
Near , TX 78669
Brandon
Job Details: 11/10/2020
REFRIGERATOR GE GFE29HSDDSS Arrived on site for customer complaint of unit not being cold enough in fresh food section on top and freezing things in deli drawer. Found moisture build up behind evap cover and fan not circulating air.
Near Austin, TX 78717
Wesley
Job Details: 11/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite and found unit exhibiting signs of console failure resulting in no oven function. Advised customer on findings. Ordering console and returning with other parts just in case. ; ordrng 1 W11296171 (CONSOLE )
Near Buda, TX 78610
Jacob
Job Details: 11/10/2020
DRYER WHIRLPOOL WED5000DW2 Arrived onsite for unit not powering on. Tested unit. No power to to unit. Upon inspection found that the screw to tie down black wire to block was missing. Used a new screw to tie down black wire to the block. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78704
Luis
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no cool. Powered unit on slight hissing noise from compressor compartment,pierced low side pressure reading -20 sprayed bubble solution on connections due to hissing noise,found hard bend at cap tube and bubbles forming slightly
Near Jarrell, TX 76537
Cliff
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site to diagnose a refrigerator with inconsistent ice production. Found a mirror and receiver boards for ice been sensor not functioning properly through diagnostics. Both parts will need to be replaced to complete repairs. and 1 W10870822 (cntrl-elec) and 1 W10898445 (cntrl-elec)
Near Austin, TX 78734
David Z
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL KFCS22EVMS7 "Arrived on site to diagnose refrigerator that had issues closing the freezer door and has not been making ice. Performed diagnostic on unit. Customer had resolve door closing issue, found air leak due to door not being fully closed. Found icemaker is not properly harvesting and overfilling. Customer has already replaced the fill valve. Unit needs a new icemaker due to failure to properly run harvest.
Near Leander, TX 78641
Lou
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM404KPS0 "Arrived on site to install previously diagnosed and ordered part. Due to the motor failure, I was to remove and replace the sump/motor assembly. I retested the unit and found error codes F7E1 & F10E2. Cleared the codes and continued with testing. I checked voltage to the motor and found it not getting 120V. I checked the motor at the control and found it to have 10ohms. Tech sheet shows the motor should show 10-12ohms. The motor could be loading down the driver to the control or the driver is opening at the control. Due to the lack of voltage and the motor showing to be good and the error code the vent, I am ordering the main control and CNOTE-2 HR JOB and scheduled return service Will replace the control first then the sump/motor assembly if needed. No water leaks observed during service. ; ordrng 1 CNOTE (2 HR JOB) and 1 W11410066 (MAIN CONTROL)"
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/10/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to test unit for not cleaning dishes good. Found customer using cold water with unit. Advised customer to purge cold water from sink prior to using unit. Ran diagnostic cycle with no issues found. No current error codes present. Found high drain loop was not present causing water and food from garbage disposal going into unit. Installed high drain loop. No leaks detected. All connections tested checked good. All functions are operating as designed. Job complete.
Near Cedar Creek, TX 78612
David S
Job Details: 11/10/2020
WASHER WHIRLPOOL CET9000GQ1
Near Austin, TX 78738
Brandon
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to replace door and nameplate, after replacing, unit tested good."
Near Cedar Creek, TX 78612
David S
Job Details: 11/10/2020
WASHER WHIRLPOOL CET9000GQ1 Arrived on site for washer dryer combo not showing the right charge amount. I changed the amount to what the customer requested.the unit is working as designed. Job complete.
Near San Marcos, TX 78666
Noah D
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to inspect oven for not heating, upon inspection found the igniter had the wrong connector. Ordering correct igniter. Office to reschedule ; ordrng 1 W11176454 (IGNITER )"
Near Cedar Park, TX 78613
Kayman
Job Details: 11/10/2020
DRYER WHIRLPOOL WED4800BQ0 Arrived onsite for dryer making squealing noise when rotating. Upon inspection I found the unit making a very loud noise consistent with a bad wheel kit. I replaced the wheel kit and belt and tested the unit. The unit sounds normal and is working as designed at this time. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 11/10/2020
OVEN WHIRLPOOL WCG55US6HB "Arrived on site to inspect range for not igniting, upon inspection found the range working correctly, spoke with customer and found the gas had been refilled after calling us. Complete"
Near Round Rock, TX 78681
Kayman
Job Details: 11/10/2020
DRYER WHIRLPOOL MED6630HW0 Arrived onsite for dryer intermittently not powering on. Upon inspection I found the dryer UI dead. I cycled the power and the unit came on. I was able to put it into diagnostics but it had no stored error codes. I accessed the terminal block and verified voltage coming in was good. The resident stated that they have seen water collecting on the inside of the console. I removed the vent hose and found water standing in the hose. I advised that they will need to have to vents cleaned. I am ordering the console to replace due to the condensation build up on the inside and returning with the main control as well. Console (W11310058) ; ordrng 1 CNOTE (INSPECT CONSOLE IS FULL ASSEMBLY) and 1 W11310058 (console)
Near San Marcos, TX 78666
Richard
Job Details: 11/10/2020
OVEN WHIRLPOOL KODE300ESS04 Arrived onsite for the oven broil screw fell out. During inspection found that the broil bracket screw had fallen out. Customer had the screw so put screw back in and tighten it up. Also checked all the other screws as well and they are all tight. Complete
Near Bastrop, TX 78602
David S
Job Details: 11/10/2020
ICE MACHINE KITCHENAID KUID308ESS1 Arrived on site for icemaker not working. I inspected the unit and work area. I found the unit had an accessory drain pump added to it. I found the drain pump coming on and draining and then shutting down after 5 seconds. I bipassed the drain pump and found the unit was operating just fine without the drain pump. He way the drain line is ran through the cabinet this unit needs the drain pump to or properly. I spoke to the customer about the repair needed
Near Austin, TX 78737
Kevin
Job Details: 11/10/2020
WASHER WHIRLPOOL MHW6630HC0 "Arrived on site and replaced dispenser drawer per service pointer, after replacement ran automatic test cycle 12 and didn’t find any leaking, job complete."
Near Canyon Lake, TX 78133
Richard
Job Details: 11/10/2020
REFRIGERATOR KENMORE 106.5118911 Arrived onsite for the refrigerator door not closing properly. During testing found that the door was not leveled causing the issue. Leveled the refrigerator door and it’s closed good. Complete
Near Georgetown, TX 78633
Tommy
Job Details: 11/10/2020
WASHER MAYTAG A512 Arrived onsite for unit leaking. Upon arrival found hose was damaged.
Near Bastrop, TX 78602
David S
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW8040DW "Arrived on site for washer not responding. I inspected the unit and work area. I found fault codes F5E1 lid latch fault, f2e1 UI stuck. I tried to manually activate the lid lock and it wouldn’t lock. I replaced the lid latch, and tested the unit it is now working as designed no water leaks detected."
Near Leander, TX 78641
Paul
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for a refrigerator with the ice maker still not working. Ms stated the unit makes about one batch of ice a day. I tested the ice maker thermistor from the control and it showed the temp below harvest temperature. I found the FC temp at 2 degrees. I ran the harvest test and the ice maker worked as designed. I ran the fill test and found the mold not filling with water but I heard the fill valve energizing. I found a piece of brown masking tape over and partially in the fill tube at the quick disconnect at the bottom of the FC door. I removed the tape, took a pic of the pieces, and ran the fill test again. The mold filled with water. Call complete."
Near Georgetown, TX 78628
Tommy
Job Details: 11/10/2020
DISHWASHER GE GDT635HSJ2SS Arrived onsite for dishwasher leaking from bottom.
Near Austin, TX 78717
Wesley
Job Details: 11/10/2020
COOKTOP KITCHENAID KCGS356ESS00 Arrived onsite and found unit is operating as designed. Advised customer on design of igniters and on durability. No functionality issues. Customer concerned with change of igniter tip length on the regularly used burners.
Near Austin, TX 78749
Jacob
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF954CIHB01 Arrived onsite for water filter popping out of the filter housing when trying to get water from time to time. Tested unit. Unit is working as designed. No leaks at this time. Job complete
Near Austin, TX 78734
David Z
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "Arrived on site to install previously diagnosed parts to resolve RC evap defrost issue. Installed parts and followed steps in SP W11092686F. Installed clamps and toes to secure evap to rear liner, replaced drip pan with new. Used food grade silicon to secure inner cover to liner, and on outer evap cover as well. Replaced thermistor harness and secured thermistor to rear line and secured with zip tie and foil tape in proper location. Installed screws in tabs on evap cover and used another bead of silicon on the top of the cover. All is now working as designed.
Near Leander, TX 78641
Lou
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG505M0BS3
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site to test unit for ice build up on freezer brackets. Did not find any evidence of water dripping from valve, ice maker, and no ice build up on walls or ceiling of freezer but, frozen droplets of ice on left rail and top left freezer bin had about 1/4 inch of ice. Verified ice box fan was operating as designed. ; ordrng 1 W10828418 (gasket) and 1 W10834282 (GASKET) and 1 W10853441 (ICE DOOR gasket) and 1 W11241268 (bracket) and 1 W11241580 (bracket) and 1 w10841140 (adhesive)"
Near Pflugerville, TX 78660
Andy
Job Details: 11/10/2020
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven UI unresponsive. Tested and inspected unit and found failed UI. Ordering needed part. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11297709 (console)
Near Georgetown, TX 78628
Tommy
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for dishwasher console not working. Upon arrival found unit had F2 E1 error code UI button stuck. Found unit was not properly connected to control and that buttons under UI had some grim. Cleaned and tightened connections the. Tested UI 3 times. UI tested good every time. Job Completed.
Near Georgetown, TX 78628
Tyler
Job Details: 11/10/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site for wall oven needing previously diagnosed ui control. After installing needed parts I was able to retest unit and connected it to WiFi for future updates. Unit is now functioning as designed. Call complete
Near Austin, TX 78702
Scott
Job Details: 11/10/2020
WASHER MAYTAG MVWB835DC3 "Arrived on site for washer not responding to commands . Ran diagnostics got 1-1, 2-3 error code . Ordering main control and UI . No water leaks detected at time of service. Call to set return .; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)"
Near San Marcos, TX 78666
Noah D
Job Details: 11/10/2020
DRYER AMANA NED4655EW1 "Arrived on site to inspect dryer for not spinning quietly, upon inspection found the back right wheel scraping, replaced all wheels and pulley. Checked for functions. All functions returned. Complete"
Near Belton, TX 76513
Al
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site and inspected refrigerator still not making ice.Temperatures in both compartments were -4 freezer compartment 58 degrees in ff sectionCalled Whirlpool Techline and spoke with LEON SR# 7729241476 Through diagnostics test mode and found the Ice maker thermistor shows OPEN and was advised to replace icemakerIt was also found there’s a defective 3- way valve W10865727 affecting the frost pattern in the ff section.
Near Cedar Park, TX 78613
Kayman
Job Details: 11/10/2020
DISHWASHER MAYTAG MDB4949SKZ0 Arrived onsite to replace dented door panel. I replaced the panel and tested the unit. The unit is working as designed at this time and no leaks detected during time of service.
Near Manor, TX 78653
Matthew
Job Details: 11/10/2020
REFRIGERATOR MAYTAG MFI2568AES Arrived onsite for refrigerator ice maker not making ice and not dispensing ice. Upon inspection found ice maker auger out of place. Realigned auger and unit was functioning correctly. The ice maker was turned off and no ice was being made. Turned on ice maker and watched unit cycle through harvest and fill. Unit is functioning properly. No leaks present at this time. Job complete
Near Georgetown, TX 78633
Tyler
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher needing new friction sleeves. Upon arrival I found left side door hinge sleeve was broken. Was able to attach a new friction sleeve. Door now functioning as designed call complete.
Near Jarrell, TX 76537
Cliff
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system failure in unit. Compressor, filter dryer, and evaporator will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10836706 (evaporator) and 1 W10843121 (drier-tube) and 1 WPW10507886 (compressor)"
Near Austin, TX 78731
Kevin
Job Details: 11/10/2020
COOKTOP KITCHENAID KCES556HSS00 "Arrived on site and inspected cooktop and found knob bezels are loose, replaced bezels and they are now secure, job complete."
Near Austin, TX 78738
Robert
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to replace previously diagnosed pump and motor. Found part sent was defective. Advised customer we'd re-order and office to reschedule once eta given (by EB)
Near Austin, TX 78730
David Z
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to diagnose icemaker not dispensing ice. Tested unit and you can hear the unit grinding but not dispensing. Found ice was clumped on bottom keeping auger from turning the arm. Broke up ice and retested and unit dispensed. Advised customer that the only other part is the door seal for the ice container door, but it feels fine and I can’t verify an air leak from there. Unit seems to just have a slow melt as designed and there isn’t anything else to replace. No other work performed. Call complete."
Near Austin, TX 78737
Leonardo
Job Details: 11/10/2020
RANGE GE PS920SF3SS Arrived on site to replaced right front element. Replaced element and test unit and unit test good all 3 sizes working as designed. Job complete
Near Austin, TX 78744
Luis
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for no cool. Found unit not defrosting ran diagnostics all test passed,heater powered on,diagnosed unit will need the main contort and ui due to communication issue and causing unit not to run through a normal defrost cycle ; ordrng 1 W11449482 (CONTROL MAIN)"
Near Liberty Hill, TX 78642
James
Job Details: 11/10/2020
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and tested operation. Found console randomly selecting screens and will reset clock and date on its own. Found no errors. Unit will need new control and console to repair. Office to schedule return services ; saved tckt
Near Austin, TX 78731
Kevin
Job Details: 11/10/2020
DISHWASHER KITCHENAID KUDS02FRSS4 "Arrived on site and replaced inlet water valve diagnosed on previous visit, after replacement dishwasher will fill properly and is running correctly. no water leaks from connections at time of service, job complete."
Near Austin, TX 78754
Matthew
Job Details: 11/10/2020
FREEZER WHIRLPOOL WRS315SDHM01 Arrived onsite to replace previously diagnosed parts. Replaced freezer door. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78741
Jacob
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIDW01 Arrived onsite for unit not making ice but the auger motor not working as well. Upon investigation found that the blue wire at the bottom of the unit of the left side door was severed causing the unit to not make any ice or allow the auger motor to work and could not go any further with service. Let customer know of issue. Not other issues at this time. Job complete.
Near Austin, TX 78727
Wesley
Job Details: 11/10/2020
WASHER WHIRLPOOL MVWC565FW1 Arrived onsite and found some pealing paint. Ordering paint to repair. ; ordrng 1 350930 (PAINT)
Near Austin, TX 78737
Leonardo
Job Details: 11/10/2020
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for unit running for hours. Test unit and found customer using pro wash and found owi sensor completely dirty and covered with old soap so owi couldn’t read the water so it made the unit run for long time. Cleaned owi sensor and test unit and unit test good also found water around 78° so I advised customer to turn faucet on till water gets hot so unit gets hot water job complete.
Near Jonestown, TX 78645
Lou
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG515S0JB0 "Arrived on site to inspect range cooktop burners not working. Upon further inspection, the customer advised that the unit was working fine and then it made a weird whistling noise and then stopped working. They said a few days afterwards it was working again. I inspected the gas lines at the regulator and checked for leaks and all checked good. I tested the burners and the two left burners and the front right burner took too long to ignite and the burner heads were charred as if there was a burst of gas/flame under the cap. I removed and replaced the front right, and both left burners heads and retested and all are operating as designed. I tested the oven and it is operating as designed. I recommended that the customer contact the gas company if the issue occurs again. No gas leaks detected during service, job completed."
Near Lago Vista, TX 78645
Lou
Job Details: 11/10/2020
WASHER GE GFW450SPM1DG "Arrived on site to inspect washer noises. Upon further inspection, the customer had provided a video the unit making a loud screaming noise when in spin cycle. I pulled the unit out and removed the back panel and the customer placed a blanket in the unit and started on a rinse/spin cycle. When the unit began to spin, I could hear the squeaking noise coming from the bearing area of the tub. Once the unit got to max rpm’s, the unit stopped squeaking, but when it began to slow down, the squeak would come back. I advised the customer of my findingsNo water leaks observed during service, job completed."
Near Austin, TX 78721
Matthew
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived onsite for dishwasher door not closing. Upon inspection found unit needed adjustment at latch to engage strike. Unit closing properly. Tested unit in cycle and drain. Job complete.
Near Austin, TX 78749
Leonardo
Job Details: 11/10/2020
OVEN MAYTAG MGR5780BDW Arrived on site to test unit for all burners flame going off when put it on low. Found all burners flame turning off. Adjusted gas to each burner test unit and unit test good job complete.
Near Pflugerville, TX 78660
Andy
Job Details: 11/10/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for dryer paint coming off of drum. Inspected unit and found paint coming off dryer drum. Removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0 Arrived on site for dishwasher not draining and error code. Tested and inspected unit and found failed drain pump. Removed failed part. Took pictures of pump with broken pieces next to new pump as instructed in service pointer. Installed new drain pump and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Leonardo
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL GU2475XTVY1 Arrived on site to test unit for panel not working. Test unit found some buttons not working. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78701
Scott
Job Details: 11/10/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site for washer dead . No response from washer . Checked outlet , getting power . Ordering control ,UI, power cord ,filter , 2nd man . No water leaks detected. Call to set return ; ordrng 1 W11316254 (cord-power) and 1 W11316771 (filter)"
Near Austin, TX 78732
David Z
Job Details: 11/10/2020
DRYER LG DLEX4370W "Arrived on site to diagnose dryer customer smelled a burnin smell from. Tested unit and found drum spinning, but element is not heating. Tested element and element checked good, as did safety devices and thermostats. Unit appears to have a bad control, cannot hear relays for heater clicking. Provided estimate for new control, but bringing thermostat and motor as well. Ordering parts. ; ordrng 1 4681EL1008A (MOTOR) and 1 6931EL3002M (THERMOSTAT)"
Near Cedar Park, TX 78613
Kayman
Job Details: 11/10/2020
WASHER WHIRLPOOL WTW7300DW1 Arrived onsite to install previously diagnosed parts. I replaced the inlet valve and tested the unit. The unit is working as designed at this time and no leaks detected during diagnostics tests.
Near Buda, TX 78610
Jacob
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for unit not making ice. Looked at unit. Found that the ice maker is not working as motor is in locked position. need to return with ice maker. ; ordrng 1 WPW10764668 (ice maker)
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/10/2020
WASHER MAYTAG MVW7232HW0 "Arrived on site for washing machine not powering on first try and giving f0e9 unbalanced load error code. Advised customer on user care for sensitivity of buttons. Ran diagnostics and found f0e5 and f0e9 error codes. Ran unbalanced load test cycle and it tested good. Found no mechanical failures, and inspected gear case. Advised customer on user care guide for loading unit and balancing load. Advised customer on soap usage due to customer being on water softener. Unit working as designed. Call complete."
Near Austin, TX 78734
Brandon
Job Details: 11/10/2020
OVEN GE JDP39BW2BB "Arrived on site for customer complaint of broken control panel, found broken control, part WB27K5306
Near Leander, TX 78641
Lou
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL KUDT03FTSS0 "Arrived on site to inspect dishwasher noises. Upon further inspection,I placed the unit in diagnostics showing no error codes. Continued with testing and when the motor came on, the unit began to make a loud noise. I stopped testing and removed the accumulator assembly and found the inlet cover not seated correctly from the previous repair. I retested the cover and reassembled the unit and tested. Unit operating as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Kayman
Job Details: 11/10/2020
RANGE KITCHENAID KSGG700ESS1 Arrived onsite for oven intermittently not igniting the broil element in covert bake. I am able to engage the broil element through broil function but it won’t ignite through connect bake. I spoke to techline and they had me inspect the wiring for shorts or breaks. The broil ignitor wire looked worn so I will need to return with that wire and the main control as well as the spark module for the oven. Office to R/S because I couldn’t find the ignitor wire in the parts layout and will need to do research to find the part. Ignitor wire (W11198972)Techline gave me SR#7729240075; ordrng 1 W11198972 (harns-wire)
Near Austin, TX 78727
Wesley
Job Details: 11/10/2020
RANGE KITCHENAID KSEG700EBS3
Near Austin, TX 78749
Luis
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Arrived on site for no ice. Tested water dispenser passed,diagnosed frozen fill tube,defrosted fill tube ran icemaker through a cycle water filled icemaker.
Near Austin, TX 78701
Scott
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL MFT2776DEM00 "Arrived on site for no cooling fridge . Temps in both compartments is cool but not cold or freezing . Compressor is running but making a chattering noise . Very poor frost pattern . Only compressor covered . Ordering compressor ,service port,UV drier .No water leaks detected.; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10276644 (compressor) and 1 WEIGH3HRS"
Near San Marcos, TX 78666
Richard
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived onsite for the oven making a popping noise. During inspection found that the bottom pan had popped out during heating which caused the noise. Put bottom pan back in its place and explained to customer on how the heat caused the pan to expand during heating. After putting pan in its place the oven tested good and heating properly. Complete
Near Austin, TX 78758
Wesley
Job Details: 11/10/2020
COOKTOP IKEA ICI500XB01 Arrived onsite and called tech line to report issue of intermittent having to reinstall pan to continue heating. JJ with tech line advised that no more parts are to be replaced without evidence that a cast iron pan that covers the entire burner is causing a consistent issue. J J Advised that unit is experiencing problems because of the pans being used. #7729239337
Near Temple, TX 76502
Al
Job Details: 11/10/2020
WASHER WHIRLPOOL NTW4516FWF3 "Arrived on site and inspected washer not draining.Ran diagnostics test mode and found the unit fill and drain was possibly the reason for the malfunction.Per service pointer W11367903 I cleaned the pressure dome port.Reassembled, Calibrated and unit tested as designed.Job complete"
Near Pflugerville, TX 78660
Andy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Arrived on site to install previously diagnosed parts. Tested unit and found failed RC fan with harness. RC evaporator is completely covered in ice. Instructed customer that we will also need this part as well and gave new quote for parts as $193.27 Customer approved. Ordering needed part. Instructed customer that they will need to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11033168 (harns-wire)
Near Georgetown, TX 78633
Jonathan S
Job Details: 11/10/2020
MICROWAVE KENMORE 790.4960331 "Arrived on site to install previous diagnosed part. Found unit will need panel assembly and overlay. Went ahead to install part to see if control panel would respond. Found control and connector will need replaced to. ; ordrng 1 5304440832 (connector) and 1 5304453940 (switch/overlay) and 1 5304475168 (board) and 1 5304493200 (panel assembly ) and 1 5304493202 (overlay)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/10/2020
OVEN WHIRLPOOL RBS305PDB17 Arrived on site for E2 F3 - Appears on the display and 'locked' engages. Turned off breaker for more than a minute and retested.Tested sensor to ensure it was reading at proper range and it was. Informed customer that it would need another control board.
Near Georgetown, TX 78626
Tommy
Job Details: 11/10/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite for range F9 E0 miswired error code. Upon arrival found unit outlet was miswired. Neutral is hot. Let customer know to see electrician. Job Completed.
Near Austin, TX 78701
Matthew
Job Details: 11/10/2020
WASHER LG WM3570HWA Arrived onsite for washer leaking. Upon inspection found overfill hose detached from unit causing water to leak down across unit. Reattached and secured hose. Tested unit and no leaks present at this time. Unit is functioning properly. Job complete
Near Pflugerville, TX 78660
Andy
Job Details: 11/10/2020
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site for vent hood not enough suction. Tested and inspected unit and found issues with blower. Removed failed part and replaced with new. Tested unit and found little improvement. Called tech line and spoke with Scott (SR# 7729239081) Made aware of issue and what was found. Was instructed that unit is now operating as designed. And any suction issues would have to be with install. Instructed customer on this. No other repairs are needed at this time.
Near Georgetown, TX 78626
Tommy
Job Details: 11/10/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher leaking. Upon arrival found unit had damage between sump and motor allow water to leak through. Replaced and tested. Unit tested good. No signs of leaks during service. Job Completed.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/10/2020
OVEN WHIRLPOOL WFG550S0HB1 Arrived on site for Oven is not igniting/lighting.Tested broiler and bake. Bake lit the first time but did not the second and third try. Broil lit first time and every time after. Replaced faulty igniter to bake element and it lit first or second click every time. Job completed
Near Buda, TX 78610
Robert
Job Details: 11/10/2020
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for unit not cooling and not making ice. Inspected unit and found evap motor was worn out and not turning fan. Replaced the evap motor and tested operation. Unit is operating as designed. Job completed.
Near Dripping Springs, TX 78620
Andrew
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to test unit for oven not heating. Found control board not responding as it should. Replaced control board. Also found igniter not lighting. Replaced igniter, tested unit, unit works good. Job complete."
Near Austin, TX 78739
Leonardo
Job Details: 11/10/2020
OVEN KITCHENAID KFGD500ESS03 Arrived on site to test unit for shorted keypad. Test unit and found bad console. Replaced console. Test unit and unit test good job complete.
Near Austin, TX 78737
Kevin
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW "Arrived on site and replaced damper from previous visit, job complete"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 11/10/2020
RANGE WHIRLPOOL WFG320M0BB2 "Arrived on site for I have the glass window of the oven broken and the light of the oven as wellFound outer door bracket bowing and outer glass barely hanging on. Ordered bulb W1088879, mounting bracket W10883315, bracket W11389703, glass door WPW10535776, nameplate W10481443 and will return with gasket WPW10535778. ; ordrng 1 W10481433 (nameplate) and 1 W10883315 (brkt-mntg) and 1 W10888179 (bulb-light) and 1 W11389703 (BRACKET) and 1 WPW10535776 (glass-door)"
Near Austin, TX 78749
Jacob
Job Details: 11/10/2020
WASHER MAYTAG MHW5630HW1 Arrived onsite for unit not ringing out the clothes enough. Tested unit. Put unit in drain and spin. Checked existing clothes that customer had inside the unit. Checked clothes. Clothes were runged out of water as much as the washer was able to take out with no clothes having dripping water or over dampness. Unit working as designed. No leaks at this time. Job complete
Near Austin, TX 78748
Luis
Job Details: 11/10/2020
REFRIGERATOR GE GSH25JSDBSS "Arrived on site for no water dispensing. Removed connector at hinge,no flow through line to dispenser diagnosed a frozen line in freezer door,unable to install heater kit due to liner being plastic unit will need a freezer door and trim. Need AUTHO approval ; ordrng 1 WR38X23216 (TRIM) and 1 WR78X11096 (FREEZER DOOR), states that autho needed"
Near Georgetown, TX 78626
Tommy
Job Details: 11/10/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived onsite for previously diagnosed parts. Upon arrival replaced freezer light and all other lights in circuit came on correctly. Job Completed.