Near Paige, TX 78659
Scott
Job Details: 03/02/2020
WASHER MAYTAG MVWB855DC2 "Arrived on site for washer flashing error code . Ran diagnostics ,got f6-e2 & f6-e3 codes ( miscommunication ) all else checked normal . Replaced control and UI control. Ran calibration and diagnostics wash . All checked normal . No water leaks detected at time of service
Near Canyon Lake, TX 78133
Robert
Job Details: 03/02/2020
RANGE KITCHENAID KSEG700ESS3 Arrived on job to replace console. After replacement test operation.
Near Salado, TX 76571
Al
Job Details: 03/02/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Called Whirlpool Tech line and spoke MIKE.Issue is ice makerSR#7727263661Removed and replaced the ice maker.Reassembled and unit tested as designed.Job complete Customer satisfied All water lines were dry at the time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 03/02/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on job for complaints of door not closing. Found the hinges need adjustment to allow door to close properly. No leaks detected at time of service
Near Austin, TX 78701
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to replace front panel. Replaced panel test unit and u it test good job complete.
Near Burnet, TX 78611
James
Job Details: 02/26/2020
RANGE WHIRLPOOL WOS51EC0AS04 Arrived on site and installed new thermal fuse. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Cliff
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0HS00 Arrived at Home Depot to diagnose an oven with a busted door. Found outer door glass broken. Replace door glass and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/26/2020
UNKNOWN ADMIRAL DRUG SCREEN
Near Harker Heights, TX 76548
Al
Job Details: 02/26/2020
DRYER MAYTAG MGDX600XW0 "Arrived to inspect dryer issues.Found the customer had built up debris on the electrodes, causing the unit timer to go from 40 to 20.Her clothes are drying as designed
Near Round Rock, TX 78664
Tyler B.
Job Details: 02/26/2020
WASHER MAYTAG MVWB835DW0 "Arrived to install console, replaced and tested good, sound now working"
Near West Lake Hills, TX 78746
Kevin
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KBFS25EWMS3
Near Austin, TX 78739
Luis
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for cooling complaint. Removed evaporator cover in fresh food section found ice and frost formation on bottom of evaporator,checked weld joints no oil or signs of a leak. Ran test 4,during 4-4 fresh food evaporator frosted during 4-5 didn’t hear three way valve turning can hear some refrigerant passing into evaporator,pierced low side pressure reading +20 on low side during freezer cool. Diagnosed either faulty compressor or 3 way valve,replaced the compressor and 3 way valve,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran test 4,good pressure during test 4-5. Repair covered under manufacture sealed system warranty"
Near Austin, TX 78701
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit for damaged panel. Replaced panel test unit and u it test good job complete
Near Austin, TX 78733
Kevin
Job Details: 02/26/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site and inspected dryer and found no airflow through lint screen. vent hose is crushed, inspected send exit on the exterior of the home behind the dryer and found it is also blocked. Vent run including hose is approximately 6 feet. Cleared it to the exterior, straightened vent hose and airflow has returned through lint screen. After correcting airflow customer attempted to push the dryer back and explain this cannot be done vent hose will crush again and dryer will not be able to dry the clothes. 7727236748"
Near Waco, TX 76705
Jonathan M
Job Details: 02/26/2020
DRYER MAYTAG MEDB835DC4 "Arrived on site for dryer with an unknown issues. Inspected unit and work area. Place unit in service diagnostics and found no error codes. Tested unit in auto test and unit had 122 V at L1, 123 V at L2. After two minutes the unit begin rattle pretty heavily. Removed front panel and blower wheel housing and found broken blower wheel. Replace blower wheel and tested unit. Unit is working as designed. Call complete."
Near Spicewood, TX 78669
Brandon
Job Details: 02/26/2020
MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site for customer complaint of damaged door, I replaced door and nameplate. New construction"
Near Austin, TX 78701
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF518SAHM0 Arrived on site to test unit for damaged panel. Replaced damaged panel test unit and unit test good job complete.
Near Leander, TX 78641
Jonathan S
Job Details: 02/26/2020
DRYER WHIRLPOOL WED4815EW1 "(DM) Arrived on site for dryer not spinning. Inspected unit and work area. Found belt broken. Inspected guide wheels and pulley, all in good condition. Replaced belt new. Tested unit operations all tested good."
Near VLG O THE HLS, TX 78738
Luis
Job Details: 02/26/2020
REFRIGERATOR GE PYE22KSKFSS "Arrived on site to install parts previously diagnosed. Removed damaged cover and failed fan motor,installed a new cover and fan motor,tested fan,fan is operating as designed."
Near , TX 78634
Andy
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher leaking. Tested and inspected unit and found failed gasket, rails and latch. Ordering needed parts and will return Tuesday 3/3/20 instructed customer to keep close eye on unit to prevent water damage risk. ; ordrng 2 WP3385089 (track)s and 2 WP8565925 (stop)s and 2 WPW10082861 (stop)s and 2 WPW10306228 (spacer)s and 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm) and 1 WPW10544004 (door latch strike)"
Near Killeen, TX 76542
Al
Job Details: 02/26/2020
WASHER MAYTAG MVWB835DW5 Arrived to inspect slow filling washer.Confirmed the complaint through diagnostics test mode.Removed and replaced the housing.Reassembled and unit tested as designed.All water lines were dry at the time of service.
Near Austin, TX 78723
Jacob
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Unit test good. No leaks at this time. Job complete
Near Austin, TX 78754
Wesley
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived onsite and found no error codes except and f0e5 called techline spoke to Sr#7727238223 Austin, he advised that unit is not warranting any more part replacement at this time and to give thorough customer instruct on loading and soap usage. Customer will apply advice and call back upon further issues."
Near Driftwood, TX 78619
Robert
Job Details: 02/26/2020
DRYER WHIRLPOOL MEDB835DW4 Arrived on job for complaints of not drying. Found the thermistor out of range. Customer prefers morning appointment. ; ordrng 1 WP8577274 (thermistor)
Near Austin, TX 78734
Brandon
Job Details: 02/26/2020
RANGE WHIRLPOOL WGE555S0BS00 "Arrived on site for customer complaint of right rear burner not heating, found faulty element. I replaced element, unit tested good
Near Driftwood, TX 78619
Robert
Job Details: 02/26/2020
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of not spinning except in rinse and spin. Ran diagnostics and found code F3E2 water temperature issue that will affect spin in normal cycle. Replaced housing. No leaks detected at time of service.
Near Austin, TX 78727
David Z
Job Details: 02/26/2020
WASHER MAYTAG MVWC565FW2 "Arrived on site to diagnose a washer that customer said was banging and making excessive noise. Performed diagnostic. Found no error codes present. Ran diagnostic cycle and found no errors or excessive vibration. Calibrated unit and ran in drain and spin. Found no noise walking or vibration present. Asked customer about the load and size they were washing and it did have sheets and pants in it. Advised them to make sure the load is balanced, or will cause the load to go off balance. Unit is fairly light as well, and does make more noise then an older unit. All is working as designed at this time, instruct only. Call complete."
Near Austin, TX 78729
David Z
Job Details: 02/26/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose dryer taking several cycles to dry clothes. Performed diagnostic and found timer was coming on but at times stop sending voltage to heating element. Replaced timer. Element now stays on when cycle is running. All is working as designed. Call complete.
Near Canyon Lake, TX 78133
Noah D
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH32519HB3 "Arrived on site to diagnose microwave for no power, upon inspection found the fuse was not broken, all components didn’t power on, ordering control board. Office to reschedule ; ordrng 1 W11221415 (CONTROL )"
Near Austin, TX 78738
Robert
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT790SAYM2 Arrived on job for burning smell in dishwasher. Found wheel from lower rack fell off and melted to heater. Clean heater and test. No leaks detected at time of service.
Near Bastrop, TX 78602
Scott
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no ice . No frost ,temps were normal . Ran diagnostics IM was making loud groaning noises while trying to get into home position. Replaced ice maker . Powered unit down to clear home error code . All IM tests passed diagnostics . No water leaks detected at time of service . Job complete ."
Near Kingsland, TX 78639
James
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived on site and tested operation. Found drain pump running when plugged in. Unit has no faults and control still sending voltage to pump. Installed new control and ran calibration and auto diagnostics. Found no faults after repair and unit is running properly. Job complete
Near Seguin, TX 78155
Richard
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Arrived onsite for the refrigerator making a noise. Ran diagnostics and found that the freezer Evaporator fan is causing the noise issue.
Near Austin, TX 78754
Luis
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "Arrived on site for damaged door. Found damaged left side door. Removed damaged door installed a new left side door,checked door seal good,customer unhappy doors are not flushed,remolded door seal,called tech support per tech support door and seal need Time to settle. After remolding gaskets doors flushed but will still need time to settle and align. SR7727229895"
Near Red Rock, TX 78662
Richard
Job Details: 02/26/2020
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for the washer/dryer with error code F74. Upon inspection found that error code f74 was present which is communication error between UI and control. According to tech sheet it stated to unplug washer for 2mins to clear error code and if error code did not go away after plugging back to replace the UI. During testing found that the plug outlet has an open ground which could also cause the error code as well per tech sheet. Customer stated that they will fix outlet and if error code goes away they notify us. But if not the UI will need to be replaced. Could not call tech because there is no cell phone service this area. Ordering parts office to reschedule.; ordrng 1 W10899602 (lock) and 1 W11040838 (cntrl-elec)
Near Lago Vista, TX 78645
Lou
Job Details: 02/26/2020
RANGE IKEA IEL730CS0 "arrived on site to inspect range temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. As the unit began to heat, the display was showing a much higher temp than what my multimeter was registering. I stopped testing and removed the bottom panel and found the Bake element burnt and shorted. I removed and replaced the element and retested and the unit is operating as designed. Job completed."
Near Seguin, TX 78155
Richard
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator water filter stuck. Upon inspection found that the water filter was slightly stuck. Removed filter and installed new water filter provided by the customer. Water tested good. Complete
Near Pflugerville, TX 78660
Andy
Job Details: 02/26/2020
RANGE WHIRLPOOL WFG525S0HV1 Arrived on site for range oven popping noise when in use. Tested and inspected unit and found oven makes loud popping noise from what seems to be the metal expanding. Called tech line and spoke with David (SR#7727233309) Made aware of issue. Was instructed to make sure panels in are placed properly and are tighten and that may help some. But was instructed that popping noise is normal and unit is operating as designed. Did as instructed and instructed customer on use and care and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78724
Scott
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for water leak in fridge . Found unit wasn’t leaking but condensation was building up on top of liner on left side . Found door gasket wasn’t sitting flush . Used hair dryer to remold gasket ( no tears ) to flatten out gasket . No water leaks detected at time of service . Job complete .
Near Austin, TX 78738
Luis
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Arrived on site for water leaking customer defrosted unit per description diagnosed clogged drain Removed duct bill found obstruction in drain installed updated drain tube kit.
Near Killeen, TX 76542
Al
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS315SDHT01 Arrived to inspect defective filter housing.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.All water lines were dry at the time of service.Customer satisfied.Job complete
Near Cedar Park, TX 78613
Paul
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0AS00 Arrived onsite for an oven not heating after a clean cycle. I explained to the customer that the thermal fuse was blown and possibly the TOD.. I replaced the thermal fuse and the oven came on but no heat. I found the TOD open and replaced it. I tested the unit and it was working as designed. I showed mr a cut out in the bottom of the cabinet and explained it needed to be closed up per factory installation instructions. I also showed the customer how to reshape the door gasket Call complete.
Near Austin, TX 78735
Kevin
Job Details: 02/26/2020
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site and inspected washer and found rotor and slider on gear case are scraping together, replaced rotor stater and gear case to correct issue. Ran test 52 and 51 after replacement and washer is operating normally. Job complete"
Near Austin, TX 78724
Jacob
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit not powering on. Tested unit. Went ahead and replaced UI control board. Still was not powering. Upon further inspection. Found that wall plug was not giving power to the unit. Spoke with customer about the problem. No issues at this time. Job complete
Near Austin, TX 78759
David Z
Job Details: 02/26/2020
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on site to diagnose issue with mullion not operating properly. Examined door and found the mullion was sitting a bit low allowing the door to close without the mullion catching the channel for it. Replaced mullion and adjusted level of unit. Was able to increase the contact area of the mullion enough to allow it to operate as designed. All is now working as designed. Call complete.
Near Georgetown, TX 78626
Cliff
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site to replace previously ordered parts for refrigerator. Replaced heater and harness and tested unit. Found all is functioning properly at this time. Unit was not installed at time of service.
Near Lago Vista, TX 78645
Lou
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "arrived on site to inspect refrigerator ice maker not working. Checked temps and were within range (FC=9/RC=37). Using my jumper wire, I jumped the ice maker from points T to H and it failed. Found unit not dispensing water and checked filter. Found filter not inserted all the way. Reinstalled and tested water and it dispensed. Removed and replaced the ice maker and tested. Unit is operating as designed. Found ice container broken. Ordering ice container D2C per MS. No water leaks observed during service, job completed.; ordrng 1 W11185686D2C (ICE CONTAINER)"
Near Austin, TX 78727
David Z
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDTA75SAHZ0 Arrived on site to install new door gasket and caps to resolve water coming out the front of the unit. Replaced gasket and caps. Also raised the front of the unit a small amount to assist in keeping water pooling slightly more towards the rear. Retested and all is working as designed with no leaks present. Call complete.
Near Killeen, TX 76549
Al
Job Details: 02/26/2020
RANGE WHIRLPOOL WFE505W0HZ1 Arrived to inspect unit still not heating.Confirmed the complaint and removed the terminal block cover and harness was still damaged causing the unit not to heat.Removed and replaced the wire harness.Reassembled and unit began heating as designed.Customer satisfied.Job complete
Near Lago Vista, TX 78645
Lou
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=1 degrees and RC=31 degrees (setting of 33). I found condensation/moisture on the ice maker housing/fascia and ice bin. Found the ice bin gasket badly crimped allowing warmer airflow into the ice maker/bin. Also found that the FC light isn’t working. Tested the light and it is good. Removed the ice maker housing and found ice built up at the back of the housing and on top. Removed the FC Evap cover and found a small block of ice on the left side of the evaporator. I advised the customer of my findings. I’m ordering the fascia, ice bin door, LED Control, and module ad will return with the ice box adaptor, UI, and Evap motor/harness. Office to get authorization and schedule return service. No water leaks observed during service. Unit cooling at the end of service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10682576 (heater) and 1 W10804160 (cntrl-elec) and 1
Near Georgetown, TX 78633
Cliff
Job Details: 02/26/2020
MICROWAVE GE PEB7226SF1SS "Arrived on site to diagnose a microwave that is not operating. Found wiring to door switches burnt, causing incomplete connection. Repaired wiring and tested unit. Found all is functioning properly at this time
Near Georgetown, TX 78626
Jonathan S
Job Details: 02/26/2020
DRYER WHIRLPOOL WED9200SQ0 (DM) arrived on site for dryer not drying. Inspected unit and work area. Performed diagnostics mode and found fault code F01. Gained access to the control board and inspected the control. Found control board has a failed relay. Will have to replace the control board to complete the repair.Removed failed control board and replaced new. Performed diagnostics mode and tested unit operation. No fault codes and unit operations all tested good.
Near Hutto, TX 78634
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for refrigerator not making ice. Tested and inspected unit and found FC slides not working properly letting outside air in and creating frost, freezing up ice maker. Ordering needed parts no water leaks present at time of service.; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)"
Near Austin, TX 78723
Jacob
Job Details: 02/26/2020
WASHER WHIRLPOOL WFW9151YW00 Arrived onsite for unit making loud noise during spin and drain process. Tested unit. Found no issues with unit. Unit working as designed. No leaks at this time. Job complete
Near Bertram, TX 78605
James
Job Details: 02/26/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and found unit off and defrosted. Customer stated that the vents on evaporator cover had frost coming out of them. Accessed evaporator and found defrost thermistor hanging down to bottom of evaporator. Tested thermistor and found to be out of range. Installed new thermistor and tested unit for cooling. Unit tests good. Job complete
Near Austin, TX 78703
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL KDTM404ESS arrived on site to test unit for rust on front panel. Called techline and per techline replaced front panel job complete. Sr#7727231935
Near Round Rock, TX 78681
Andy
Job Details: 02/26/2020
WASHER MAYTAG MVWB765FW0 Arrived on site to install previously diagnosed bezel. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78739
Kevin
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site and replaced thermistor, fan scroll in fresh food section and control board on rear of refrigerator. Requested that customer monitor it for correct operation. If issue returns user interface may be needed. No water leaks from connections at time of service"
Near Leander, TX 78641
Jonathan S
Job Details: 02/26/2020
DRYER WHIRLPOOL WED7500GW0 "(DM) Arrived on site for smoke smelly on clothes in dryer. Inspected unit and work area. Tested dryer operation found unit heating and cycling. Performed temperature test with vent on, and found improper air flow. Removed vent and tested again, unit heated properly. Found blockage in the vent leading outside. Spoke with customer about having the vent cleaned once a year per user care guide. Called safety line spoke to Amanda(sr# 7727187175)."
Near Salado, TX 76571
Cliff
Job Details: 02/26/2020
OVEN KITCHENAID KOCE500ESS05 Arrived on site to replace previously ordered parts. Replaced microwave temperature sensor and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Luis
Job Details: 02/26/2020
REFRIGERATOR GE GTE21GSHDSS "Arrived on site for door issues. Found freezer door rubbing on door hinge,removed door,installed a washer and grease reinstalled door checked door operation good door sealing and closing as designed."
Near Briarcliff, TX 78669
Brandon
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WOC75EC7HS01 "Arrived on site for customer complaint of console going blank and resetting during use. Found unit was hooked up to wifi, and according to customer it always has been. Ordering console. ; ordrng 1 W11428866 (CONSOLE)"
Near Austin, TX 78723
Scott
Job Details: 02/26/2020
WASHER LG WM3470HVA "Arrived on site for unit not spinning out properly . Found water level switch failed . Replaced switch . Ran diagnostics all checked normal . no water leaks detected at time of service . Job complete ."
Near Austin, TX 78704
Jacob
Job Details: 02/26/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for unit giving F6E1 error code. Called Techline. Techline suggestion is to change main control board. Got SR#7727238984. Replaced main control. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78737
Kevin
Job Details: 02/26/2020
WASHER MAYTAG MHW5630HW0 Arrived on site and inspected washer and found saved error code F0e5, customer is experiencing washer only finishing quick wash cycle. washer is also lifted 1 ft off the ground on a cabinet pedestal. Took 1 picture. Spoke with techline and they didn’t have any recommendation due to lack of error codes
Near Leander, TX 78641
Paul
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator with the water not dispensing again. I found the unit making ice. I found no water coming out of the dispenser. I removed the water line from the valve and water ran out of the dispenser so the line in the door is not frozen. I found voltage to the dual valve in the unit but the valve was not passing water. I replaced the dual valve again and tested the unit. The unit is working as designed. The customer has the correct water pressure. Call complete.
Near Leander, TX 78641
Paul
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for a dishwasher not cleaning properly. I found the pump motor trying to run but not pumping water. The pump and motor need to be replaced.
Near Bastrop, TX 78602
Scott
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived on site for filter not coming out of housing . Found the release arm had gotten out of place , pulled filter out .repositioned release arm and replaced filter . No water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 "arrived on site to inspect dishwasher door friction pads. Upon further inspection, the customer showed me a friction pad that had torn and fallen off the hinge. I installed new friction pads and tested the door. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78738
Robert
Job Details: 02/26/2020
WASHER WHIRLPOOL MHW8200FW0 Arrived on job to replace drain pump. After replacement test operation. No leaks detected at time of service
Near New Braunfels, TX 78132
Noah D
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WOC75EC0HV01 "Arrived on site to install console for bad display and grates for film on stainless, replaced console and tested all functions to include WiFi, all functions returned. Grates installed. No problems found. Job complete"
Near Temple, TX 76502
Jonathan M
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived onsite for refrigerator that had frost build up at the fresh food section. Inspected unit and work area. Found water at bottom of FF section and evaporator completely frosted over. Tested the evaporator fan and damper door in test 3 and the damper door would not close. I checked resistance for the rc thermistor and found it at 4100 ohms. I did notice the drain pan bowed due to ice damage and the liner underneath had bubbled underneath it. I called Techline and spoke to Austin SR # 7727231058. He advised to replace the evaporator cover, the damper door, drain pan, and move the defrost thermistor over to the aluminum evaporator. He advised to try and replace the drain pan first in case the bubble in the liner won’t let it fit properly. Ordering parts and will return . ; ordrng 1 W10836964 (pan-drip)"
Near Kempner, TX 76539
Al
Job Details: 02/26/2020
REFRIGERATOR BOSCH B20CS30SNS/02 Arrived to inspect ice maker not working.Confirmed the complaint and removed and replaced the ice maker.Tested unit and unit tested as designed.All water lines were dry at the time of service.Job complete
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/26/2020
COOKTOP JENN-AIR JGD8130ADS "Arrived to inspect unit not igniting, found no spark, removed and replaced terminal and igniters and tested good"
Near Austin, TX 78748
Robert
Job Details: 02/26/2020
WASHER MAYTAG MVWB835DW4 Arrived on job for complaints of off balance. Ran diagnostics and found code for off balance. Replaced suspension because of movement. After replacement calibration test ran . No leaks detected at time of service
Near Austin, TX 78734
Brandon
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site to replace control panel, after replacing, unit tested good."
Near Spicewood, TX 78669
Robert
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on job for complaints of timer not working. Found buttons not always working properly. Replaced panel control.
Near Round Rock, TX 78665
Andy
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for refrigerator food freezing in RC. Tested and inspected unit and found failed control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Jacob
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KBFS20EVMS13 Arrived onsite for unit not making ice. Tested unit. Found that ice maker was not working. Replaced ice maker. Tested unit. Unit test good. Job complete
Near Austin, TX 78749
Kevin
Job Details: 02/26/2020
DRYER WHIRLPOOL WED9600TW0 "Arrived on site and inspected dryer and found element has failed, after replacing element dryer is now heating again. removed all lint from interior, job complete"
Near Jarrell, TX 76537
Cliff
Job Details: 02/26/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite to diagnose a microwave that is not heating. Found high-voltage system shorted out. Replaced magnetron, capacitor, and diode. Tested unit and found all is functioning properly at this time."
Near Austin, TX 78753
Wesley
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for complaint of not filling and found unit operating as designed with house pressure issues. Advised customer on having house pressure checked. Unit is now operating as designed after reset. All checks good.
Near Seguin, TX 78155
Richard
Job Details: 02/26/2020
RANGE WHIRLPOOL WFE525S0JZ0 Arrived onsite for the oven panel damaged. Upon inspection found that the panel was dented. Replaced panel with new and it looks good. Could not test oven do to the fact that there is no power hooked up to the oven. Complete
Near Lakeway, TX 78734
Luis
Job Details: 02/26/2020
ICE MACHINE KITCHENAID KUIS18NNTB0 "Arrived on site for no ice. Removed cover found broken wires on grid cutter,ran diagnostics,unit passed all test good frost formation on evaporator plate. Replaced grid cutter assembly
Near Austin, TX 78721
Jacob
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for door having damage to unit. Looked at unit. Found the door was damaged at the bottom. Replaced door. Tested unit. Unit test good. No leaks at this time. Job complete
Near The Hills, TX 78738
Luis
Job Details: 02/26/2020
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for faulty fan motor per tech support replaced fan motor assembly. Ran diagnostics fan working correctly.
Near Round Rock, TX 78681
Tyler B.
Job Details: 02/26/2020
DRYER MAYTAG MED6630HC0 "Arrived to inspect unit with vibration issues. Found unit to be rumbling , found noise coming from blower housing. Upon removing *panels, found screws on bottom panel missing. Found mounting tab for blower housing in in correct area causing to push on blower housing, was able to correct and installed missing screws and tested good"
Near Marion, TX 78124
Noah D
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Arrived on site to diagnose fridge, upon inspection found the compressor sitting on a floating system. Tightened down bolts and put down sound pads. Sounds of compressor still present but softer. Complete"
Near Red Rock, TX 78662
Richard
Job Details: 02/26/2020
REFRIGERATOR FRIGIDAIRE FFTR1821QW5A Arrived onsite for the refrigerator freezer door gasket coming off. Upon inspection found that the freezer gasket was coming off. Replaced door gasket with new and added adhesive and gasket is secured and sealing properly. Complete
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/26/2020
WASHER KENMORE 796.4154821 "(DM) Arrived on site for washer leaking from the front left bottom. Inspected unit and work area. Found small hole in door bellow. Performed diagnostics mode and tested unit operation. Found water leaking from the bellow, No water leaks detected anywhere else. Will have to replace part to repair. Gained access to the bellow and replaced new. Tested unit operation and monitored for water leaks. All operations tested good, and no water leaks detected. Spoke with customer about unit operation according to user care guide.
Near Spicewood, TX 78669
Brandon
Job Details: 02/26/2020
MICROWAVE FRIGIDAIRE FGMO205KFCY "Arrived on site for customer complaint of unit not heating, found multiple issues, found filter board was bad, found voltage to fan motor, motor was bad, found diode was bad. I replaced capacitor kit with diode, motor, and filter board. Unit tested good."
Near San Marcos, TX 78666
Noah D
Job Details: 02/26/2020
OVEN WHIRLPOOL WOS51EC0HS00 "Arrived on site for diagnostics of oven, upon inspection found the console not responding correctly, replaced console and retested, console functions returned. Job complete"
Near Austin, TX 78756
Leonardo
Job Details: 02/26/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived on site to test unit for leaking. Test unit and found damaged tub gasket. Replaced the gasket and tested for leaks. No leaks present at this time. Job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 02/26/2020
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site to diagnose ice machine, upon inspection found valve, recirculating pump and both drains working during diagnostics, but during normal cycle the fill valve was not getting switched on, changed out board and put back together, machine called for ice immediately. Instructed customer to give it 24 hours to start producing ice, complete"
Near Leander, TX 78641
Lou
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the customer had unplugged the unit when it had stopped cooling. Due to this, I was unable to record any temp readings. I plugged the unit back in and removed the Evap cover and found that the unit is not producing a frost pattern. I checked amp draw to the compressor and got .56amps. Compressor was cold and both lines coming out were cold. I advised the customer of my findings. I am ordering the sealed system components; compressor, evaporator, access valve, drier, 2 hour job. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (2 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (dryer) and 1 WPW10313899 (evaporator)"
Near Burnet, TX 78611
James
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL GAFZ21XXMK00 Arrived on site and found fresh food section at 15 degrees. Inspected for air leaks and found that the left side of the evaporator cover was not screwed in properly causing an air leak. Disassembled and found drain pan frozen under evaporator. Cleared ice from drain and drain pan to ensure good draining during defrost. Reassembled and tested operation. Found no air leaks after repair. Instructed customer to watch unit for 24 hours to test thermostat as well. Unit tests good. Job complete
Near Austin, TX 78717
Paul
Job Details: 02/26/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the FC door because of a busted water line in the door. I tested the unit and all functions of the door are working as designed. Call complete.
Near Hutto, TX 78634
Tyler B.
Job Details: 02/26/2020
FREEZER WHIRLPOOL WRS315SDHZ02 "Arrived to install previously ordered door, replaced door and tested good, no leaks on site"
Near Killeen, TX 76549
Al
Job Details: 02/26/2020
REFRIGERATOR FRIGIDAIRE FFHB2750TD Arrived to inspect ice maker not working.Checked ice bin and bin was full of ice from ice maker.Confirmed there was also ice in the tray harvesting.Job complete
Near Austin, TX 78756
Jacob
Job Details: 02/26/2020
WASHER WHIRLPOOL CAE2765FQ0 Arrived onsite to replace gear case to unit. Unit was in use. Spoke with tenant. Tenant says all machines were working properly. Tested unit. No error codes. Tenant says issues to report at this time