Service History 856

Near Meadowlakes, TX 78654
Cliff
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to replace user interface, main control, RC wiring harness, and freezer shelves. Replaced all previously listed parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service."
Near Austin, TX 78749
Ron
Job Details: 06/17/2019
WASHER WHIRLPOOL WFW96HEAC0 "Arrived on site for leaking water complaint, rear was already removed when I arrived, test ran washer determined leak was coming from a cracked flowmeter pn WPW10110225. ; ordrng 1 WPW10110225 (flowmeter)"
Near Austin, TX 78758
Wesley
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW4950HW0 Arrived on site and found unit with humming symptom of failed motor capacitor. Returning with capacitor and motor and control. Capacitor needed. All else checks good. ; ordrng 1 W10832724 (drive motor) and 1 W11158831 (CAPACITOR )
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/17/2019
WASHER WHIRLPOOL WFW97HEXL2 "Arrived on site for no operation. Found unit with power up, door with lock, but motor would not turn. Replaced motor control board and unit tested properly with no water leaks."
Near Round Rock, TX 78681
Lou
Job Details: 06/17/2019
DISHWASHER KITCHENAID KUDS30IXWH1 "arrived on site to inspect dishwasher not working. Upon further inspection, I found that the panel had the 4 hour delay light on ad the cancel light was on but faint. I placed the unit in diagnostics showing error code F4E3. I cleared the code and continued with testing. The unit dispensed water but the motor never came on. When I went to advance , the UI would blink and the unit advanced all the way to drain mode and then shut off. I tested voltage to the motor at the control and it was getting 124V. I tested the element and it got the same voltage. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/17/2019
DISHWASHER JENN-AIR JDTSS246GS0 "Arrived on site and uninstalled dishwasher and found harness for interior light is off and making contact with cabinet stainless steel and causing control board to Short. Corrected harness and replace control board and dishwasher will now complete a diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Austin, TX 78739
Leonardo
Job Details: 06/17/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site to test unit for door not closing. Test unit and found door broken not allowing door to close. Replaced door test unit an dunit test good job complete
Near Bertram, TX 78605
Jonathan S
Job Details: 06/17/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site for dryer not powering on. Tested voltage to unit and found 240 volts. Gained access to ACU and tested voltage going to control and found 120 volts. Tested DC voltage to UI and found no voltage. Called tech support and spoke with Robert). He confirmed failure with ACU and recommend to order UI as well. and 1 W11321064 (CONTROL/UI) and 1 W11350214 (ACU)
Near Leander, TX 78641
Jonathan S
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator developing ice in FC front left side. Inspected gasket and found sealing at time of service. Performed diagnostics mode and tested FC thermistor and RC thermistor. Tested defrost sensor. Removed ice from freezer. Tested FC evaporator fan. All tested good, no water leaks present."
Near Burnet, TX 78611
Jonathan S
Job Details: 06/17/2019
OVEN WHIRLPOOL WFE320M0ES2 Arrived on site to install previous diagnostics parts. Installed control and fuse. Tested unit and found same failed results. Performed diagnostics mode and activated bake element and glowing red. Gained access to temperature sensor sensor and measured resistance and found opened. Replaced sensor and tested unit. All tested good.
Near Austin, TX 78754
Wesley
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onnsite and found all fans and compressor running but no cool. Found compressor drawing .5 amps. Ordering sealed system repair. Office to reschedule. ; ordrng 1 2HRS and 1 WP2188823 (evaporator)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/17/2019
ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found circulation pump and main control board both shorted out. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78729
Steve C.
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site for the unit will not start. Tested the unit and the found the start light will flash. Disassemble the door and found the connection to the door switch was loose. Secure the connection on the door switch and assemble the unit. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB02 "Arrived on site and found ice bin has broken, replaced bin and cycled icemaker and it is operating properly. No water leaks from connections at time of service, job complete."
Near Buda, TX 78610
Scott
Job Details: 06/17/2019
DISHWASHER GE GDT695SSJ2SS "Arrived on site installed UI control , still no power . Called techline UI has to have jumpers which comes with UI board . Also recomend replacing other control and harness . 1 WD21X23462 (UI) and 1 WD21X24799 (MAIN CONTROL)"
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
RANGE KITCHENAID KGCU483VSS02 Arrived on job for complaints of knob hard to turn. Found cover around knob rubbing. Adjusted the cover to correct position and knob turns easily.
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
VENTHOOD UNKNOWN WVU37UC0FB0
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
VENTHOOD UNKNOWN WVU37UC0FB0 Arrived on site for vent hood not operating. Tested and inspected unit and found fan blade binding not allowing it to turn. Removed and made adjustments and unit now operations but is loud due to fan blade rubbing. Ordering fan assembly and cover.. ; ordrng 1 W11099741 (COVER) and 1 W11100651 (FAN ASSEMBLY )
Near Leander, TX 78641
Jonathan S
Job Details: 06/17/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for oven stuck in demo mode. Attempted to remove demo mode through user care guide instructions, was not able to scroll to explore mode. Performed diagnostics mode and ran factory reset. Checked fault code history and found no faults. Preheated unit to 350°. All tested good. Spoke with customer on user care guide."
Near Granger, TX 76530
Andy
Job Details: 06/17/2019
DISHWASHER WHIRLPOOL WDF530PAYM3 "Arrived on site for dishwasher leaking. Tested and inspected unit and found unit leaking from vent. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Buda, TX 78610
Robert
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on job for complaints of water dripping from top and no ice. Found use in top damaged will need to be replaced. ; ordrng 1 67006317 (tube-water)
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRSC500ESS01 Arrived on site today close to refrigerator with a water filter that is stuck. Tested unit and found no mechanical failures to filter or housing just filter misaligned. Reset filter to proper position and found no leaks after services were performed. All parts and components are working properly at this time.
Near Austin, TX 78737
Luis
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for damaged door and ui. Installed new pantry door and ui tested ui operation good.
Near West Lake Hills, TX 78746
Tyler B.
Job Details: 06/17/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for unit making too much ice, ran diag and found bin therm failed, replaced therm and tested good, no leaks on site"
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DW4 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78733
Tyler B.
Job Details: 06/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for motor and gearcase replacement due to heavy oil. Replaced motor and gearcase and tested good, no leaks o. Site"
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
WASHER GE GCWN3000M0WS "Arrived on site to replace pressure hose, after replacing unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 06/17/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of display malfunctioning, I replaced display control, unit tested good.
Near Austin, TX 78726
Lou
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 "arrived on site to inspect refrigerator frosting up. Upon further inspection, opened the freezer door and found a large amount of frost built up inside. I found where the door gasket at the bottom was sagging badly and not sealing correctly. I attempted to correct the gasket and adjust the door hinges and it did not work. I removed and replaced the FC door gasket and formed it using my heat gun; however, in the process of putting the gasket on, it tore. I was able to get the door to close and seal until I could return with a new door and hinges. I am ordering the FC door and the bottom ad middle hinges with washers and he office is to schedule when the door arrives.No water connections to the unit.; ordrng 1 LW10856291 (dor-fip) and 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door) and 4 WP487576 (washer)s and 4 WP489467 (washer)s and 2 WP542638 (grease)s"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found no ice production, attempted to cycle icemaker manually and motor would not turn. Replaced ice maker and it immediately began cycling and filled with water. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Luis
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for water leaking. Found water leaking from dispenser compartment removed bin found ice melting under bin. Unit will need plate and ice door. Also found fresh food drain iced over,customer will need to defrost unit to defrost drain. ordrng 1 W10919724 (ICE DOOR) and 1 W11188517 (PLATE)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2019
WASHER KENMORE 665.13933K010 "arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to turn the drain pump on and the pump came on, but it was loud and was not draining the water. I removed and replaced the drain pump and tested the unit and it operated as designed. No water leaks observed during service, job completed.
Near San Marcos, TX 78666
Kevin
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice production is still good, ice dispenser is also operating properly. customer is experiencing ice dispenser not working but can’t duplicate issue. Took a picture of ice production and ice dispensing. Added shim to inside of left fresh food door.
Near Austin, TX 78748
Leonardo
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDFE104DSS2 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Test unit after replacing sump and motor no leaks present at this time unit washing correctly job complete.
Near The Hills, TX 78738
Paul
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DC4 Arrived onsite for the washer that is not starting but powers on. After multiple attempts I was able to duplicate the customers issue and I found the start button not responding to touch. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for refrigerator no t making ice. Measured temperature in ice container at 30° and FC at 16°. Performed diagnostics mode and tested RC and FC thermistor. Tested defrost sensor. Checked ice maker fault codes for ice maker and F5, timed out cycle. Checked ice fan, was running but did not seem as forceful. Called tech support and spoke with Kevin (SR#7725107614). He stated unit either has small leak or inefficient compressor. Inspected compressor area with UV light and found no signs of leaks. Will need to test system pressure on return. Will return with all major sealed system components. Office to schedule appointment when ETA is available on parts. Please allow 2 to 3 hours for repair. ; ordrng 1 8201675 (compressor) and 1 SEENOTE (2 HR JOB OFFICE TO SCHEDULE ) and 1 TJAF120 (ACCESS VALVE ) and 1 W11116006 (RC EVAPORATOR ) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (FC EVAP )"
Near San Marcos, TX 78666
Kevin
Job Details: 06/17/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site and replaced heating element diagnosed on previous visit, after replacement ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for unit not running through a self defrost. Defrosted evaporator,replaced defrost thermistor and ui control."
Near Austin, TX 78746
Tyler B.
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for unit giving lf error, found valves not fully opening, replaced housing and tested good, no leaks on site"
Near Lakeway, TX 78734
Paul
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived onsite for the refrigerator making a thumping noise. Mr stated the noise had been coming from the evaporator fan. I found the fan working as designed and it was making the normal noise. I explained this to mr. Mr asked if I could show him how to replace the filter and I found the release on the filter housing broken. I replaced the filter housing and installed the customers new filter. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78745
Ron
Job Details: 06/17/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not powering on / not running. Performed checks, determined drum light was not coming on. Measured voltage at the plug L1 to L2 90 vac. L1 to neutral .30 vac and L2 to neutral 121.3 vac. Check dryer breaker turned off and reset to on (a portion of the dual 30 amp breaker felt pretty worn). The drum light operation returned and dryer ran / heated with no issues. Recommend customer have the home breaker replaced"
Near Austin, TX 78704
Wesley
Job Details: 06/17/2019
WASHER MAYTAG MVWB865GW0 Arrived onnsite and found unit UI unresponsive. Replaced power chord and control. Unchanged condition. Verified proper voltage and ordering UI to repair. ; ordrng 1 W11135391 (CONSOLE)
Near Austin, TX 78717
Lou
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "arrived on site to install previously diagnosed and ordered parts. From previous service call, I found that the damper was very loud and failing and the mullion was making a loud popping noise. I removed and replaced the damper and mullion and tested both. Unit operates as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Ron
Job Details: 06/17/2019
DRYER AMANA NED4655EW1 "Arrived onsite for dryer not running, performed diagnostics confirmed door switch operations were correct. Checked voltage at the wall kept getting inconsistent readings Reset breaker, determined wall outlet was loose and as I moved the outlet around the voltage at the dryer terminal block changed. Customer will need to have an electrician out to correct the wall outlet. I was able to get dryer to run and heat at times but would drop out due to inconsistent power supply.
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer making rattling noise. Tested and inspected unit and found exhaust pipe rubbing on unit. Made adjustments to exhaust pipe and tested unit. All operations are normal. No other repairs are needed at this time.
Near Copperas Cove, TX 76522
Al
Job Details: 06/17/2019
DRYER WHIRLPOOL WED8540FW1 "Arrived to inspect dryer not powering on.Confirmed the complaint and checked voltage at the outlet and got the following readings.L1-L2=0L1-N= 120L2-N=120Customer advised the issue is with his outlet, not the dryer.Checks for continuity were good.Customer contacted management for electrical repair Issue happened during recent hurricane.NO LINT OBSERVED AT THE TIME OF SERVICE JOB COMPLETE"
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
WASHER GE GCWN3000M0WS "Arrived on site to replace pressure hose, after replacing unit tested good."
Near Austin, TX 78746
Leonardo
Job Details: 06/17/2019
VENTHOOD WHIRLPOOL GXW7330DXS0 Arrived on site to test unit for unit not turning on. Test unit and found no power coming in to unit. Checked all breakers and all breakers are on. Advised customer to call electrician to check the power job complete.
Near Austin, TX 78739
Brandon
Job Details: 06/17/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for customer complaint of error code f5e2, door lock error, I found unit passed every test in diagnostic mode, I checked the door lock several times, unit tested good at time of service."
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for unit leaking water during cycle. Tested unit. Found wash motor assembly is the cause of the water leak. Replaced and tested. Operations are normal and all connections are dry.
Near Austin, TX 78753
Scott
Job Details: 06/17/2019
DISPOSAL WHIRLPOOL GC1000PE "Arrived on site for disposal not working . Found unit working but smoking and strong electrical smell . Unit comes w/ cord . Replaced disposal , no water leaks detected . Job complete ."
Near Austin, TX 78729
Wesley
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Arrived onnsite and found icemaker motor failure. Replaced icemaker. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
DRYER WHIRLPOOL MVWB865GW0 Arrived on job for complaints of not spinning. Found LF display on washer. Ran diagnostics and got code for lid lock. Replaced latch and housing.
Near Austin, TX 78746
Leonardo
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing. Test unit and kind bad sump and motor.. Test unit for leaks no leaks present at this time. Unit washing correctly job complete.
Near Austin, TX 78753
Scott
Job Details: 06/17/2019
OVEN AMANA AER6303MFS1 Arrived on site for both left and right rear burners not working and hot light staying on . Found elements on non working burner burnt and all 4 switches had burn marks . Replaced 4 switches and two left and right rear burners . All checked normal after repair . Could not duplicate oven light complaint . Job complete .
Near Round Rock, TX 78665
Steve C.
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for the unit is making noise. Found the noise is coming from the freezer. Gain access to the evaporator. Found ice buildup under the evaporator fan motor. Use a steamer to thaw the ice. Assembled the unit. The unit is working properly and all water connection or dry at the time of service.
Near Spicewood, TX 78669
Paul
Job Details: 06/17/2019
WASHER MAYTAG MVWB765FW2 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the gearcase, clutch, stator, and rotor. I ran test 52 to calibrate the unit. I ran test 51 service diagnostics cycle. The unit completed the test and all steps passed. The unit is quiet and is working as designed. Call complete."
Near , TX 78669
Brandon
Job Details: 06/17/2019
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of left rear burner continuing to spark after unit was lit. Found faulty ignition switch, ordering switch.
Near Austin, TX 78737
Brandon
Job Details: 06/17/2019
WASHER LG WM3370HWA "Arrived on site to replace drain pump, after replacing pump, unit tested good."
Near Hutto, TX 78634
Joel G.
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site to install parts ordered by previous tech. Accessed the fan motors and found them working just fine. I did find ice around ff fan motor and dripping from the ice room. Fans are fine but will need to replace the adaptor kit to prevent this from happening. Will use UI on return trip. All else checks fine. Verified no water leaks at time of svc call. Office to get AUTHO and R/S with customer. ; ordrng 1 W10864518AUTHO (adapter) and 1 WPW10764668AUTHO (ice maker)
Near Taylor, TX 76574
Andy
Job Details: 06/17/2019
WASHER WHIRLPOOL MHW3505FW1 Arrived on site for washer door not opening. Tested and inspected unit and found failed door latch. Removed failed part and replaced with new. Tested unit and found unit operations are abnormal due to shorted control. Ordering control and UI to be safe. No water leaks present at time of service.; ordrng 1 W10911040 (UI) and 1 W11201284 (CONTROL )
Near Austin, TX 78744
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for no cool. Powered unit on compressor powered on then shut off. Diagnosed faulty starter,installed a new starter powered unit on compressor powered on and unit cooling down. used 1 8201786 (START DEVICE) from stock"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived for no cool condition. Found 50 degrees in fresh food section and 35 degrees in freezer section. Found that neither evaporator is defrosting. Entered diagnostics to test and control cancel the diagnostics. Will order new control.; ordrng 1 WPW10675033 (cntrl-elec)
Near Florence, TX 76527
Joel G.
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Arrived on site to diagnose fridge not making ice. Found ice bin full and found ice maker went through a harvest on its own while checking temps. Found temps fine in all compartments. Customer mentioned that after the storm it started acting up and started working again on its own. Possible main board glitch but unable to verify complaint at time of svc call. Verified no water leaks at time of svc call.
Near The Hills, TX 78738
Paul
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator with frost and ice build up in the FC. I found the drain tube restricted causing water to overflow the drip pan and freeze in the bottom of the FC. Need to remove all of the ice and clear the drain. I removed all of the ice and cleared the drain. I sealed the drain tube. Call complete.
Near Austin, TX 78750
Lou
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher not functioning. Upon further inspection, placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit dispensed water and the motor began, but soon after, it stopped and did not come back on. Tested voltage to the motor at the control and got 124V. Tested ohms and it was good. I removed and replaced the control and tested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Kingsland, TX 78639
Cliff
Job Details: 06/17/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found excessive Suds caused by soap other than dishwasher detergent being present in the dishwasher. Advise customer of findings and found no other failures to unit at this time. Job is complete and no other repairs are needed.
Near Lampasas, TX 76550
Al
Job Details: 06/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher dispenser not working properly.Confirmed the complaint and removed and replaced the dispenser.Reassembled and rand diagnostics and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE.
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
DISHWASHER UNKNOWN ZBD6880N20SS Arrived on site and tested operation. I found unit would not fill with water. Upon further inspection I found the flood switch had become unscrewed and had fallen out the bottom of dishwasher tub. Cleaned surfaces and ensured proper seating of o-ring and secured flood switch housing back to tub. Tested operation to verify all water connections dry and no leaks were found. Unit now working properly. Job complete
Near Austin, TX 78746
Tyler B.
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived back on site for hub replacement. Replaced hub and t3sted good no leaks on site Hub
Near Austin, TX 78745
Leonardo
Job Details: 06/17/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven not igniting. Test unit and can’t hear unit trying to ignite. Reset board by turning power off to unit for 3 minutes. Turned unit back on and oven working correctly. Preheated oven to 350 job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived on job for complaints of long drying time. Made adjustments to vent hose or better air flow.
Near Austin, TX 78748
Leonardo
Job Details: 06/17/2019
OVEN WHIRLPOOL WGG745S0FS Arrived on site to test unit for frozen bake not working. Test unit and found frozen bake working as designed at this time.
Near Lakeway, TX 78734
Paul
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived onsite for the refrigerator with cooling issues. I found the RC at 42 degrees and set at 36. I found the FC at only 28 degrees and set at -2. I found the FC evaporator coil frosted up. I put the unit in a short forced defrost and tested voltage out of the main control and had 122VAC. I tested the defrost heater and it showed 30 ohms. I checked voltage at the heater and had 119VAC. The heater started getting warm and it stopped. I found the neutral wire connection at the heater loose. I corrected the connection but when I tried to test it the bimetal opened but I explained to the customer that I thought they would be ok.
Near Austin, TX 78704
Luis
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. At time of visit unit cooling correctly,full ice bin. Ran diagnostics,thermistor test passed,fans test passed. Changed defrost setting to basic, unit will defrost after 8 hrs of compressor run time"
Near Austin, TX 78738
Paul
Job Details: 06/17/2019
WASHER MAYTAG MHW6000XW2 "Arrived onsite for the washer that didn’t complete the cycle and an error code was displayed. I checked stored error codes and found an F6E1, & F8E1. I ran diagnostics and the drain pump didn’t come on. I checked the MCU and found a burn mark on the control.
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator not dispensing water or ice. Inspected unit and found temperature in FC set at 7 and RC at 6. Found unit is 2nd unit for customer. Found water reservoir frozen and fill tube frozen. Spoke customer on recommend temperature settings and is based of family of 4. Recommended to turn temperatures up. Thawed fill tube and reservoir. Unit is working as designed. No water leaks present.
Near Austin, TX 78759
Wesley
Job Details: 06/17/2019
OVEN WHIRLPOOL WEE750H0HZ1 Arrived on site and installed display panel. Unit is now operating as designed.
Near Buda, TX 78610
Robert
Job Details: 06/17/2019
RANGE AMANA AGR6303MFS0 Arrived on job for complaints of no bake. Found the objects in storage drawer too high causing spark error. Removed top cooking sheets and oven now working normal.
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. I found unit giving long fill no fill error. Cleared fault and ran auto diagnostics and found the error came back. Unit is filling properly with water but the pressure switch on the control is not recognizing it. Installed new control and ran calibration and auto diagnostics. Unit now functioning properly. Job complete
Near Lakeway, TX 78738
Brandon
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Arrived on site for customer complaint of unit not dispensing ice, found frozen auger motor and shaft from faulty ice door melting ice and leaking down the auger shaft and onto the auger motor. I cleared the ice from auger motor and shaft, unit tested good. No charge to customer as repair was related to previous repair."
Near Killeen, TX 76549
Al
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect ice maker not dispensing enough ice.Ran diagnostics test mode and confirmed E5 error code bad ice maker thermistor.Removed and replaced the ice maker. Reassembled the unit and advised the customer to wait 24 hours for healthy ice production.All water lines were dry at the time of service.JOB COMPLETE
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
DRYER ROPER RED4516FW0 Arrived on site to install previously diagnosed parts. Removed failed drum and replaced with new. Tested unit before installing bulkhead and all operations are normal. Found bulkhead is not needed. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
WASHER ROPER RTW4516FW2 Arrived on site for washer with loose top. Tested and inspected unit and found console is loose. Removed and made adjustments to console clips. Reinstalled and tested and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 06/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site oven not heating to desired temperature. Performed temperature test on bake mode at 350°. Found average temperature at 367°. Calibrated unit - 15°. Spoke with customer on user care guide. All tested good.
Near Leander, TX 78641
James
Job Details: 06/17/2019
RANGE GE JGB700FEJ1DS Arrived on site and installed new valve assembly and burner. Tested operation and found unit working properly. Job complete
Near Jarrell, TX 76537
James
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and inspected unit for condensation. I found the top of the fresh food section. Inspected door for air leaks and found hinge side of gasket not sealing against cabinet. Warmed gasket to allow for proper seal. U it tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site to install previously diagnosed and ordered part. Due to the dispenser motor going bad, I removed and replaced the motor and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
DOWNDRAFT GE PVB98DT4BB "Arrived on site to service downdraft, cleaned and checked all functions, unit tested good at time of service.
Near Temple, TX 76504
Joel G.
Job Details: 06/14/2019
DISHWASHER GE GDT655SSJ5SS Arrived on site to diagnose dishwasher. All checks fine.
Near Gatesville, TX 76528
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found temps are as follows;FC @ 44F,RC @46F. Removed evaporator cover and found dense frost pattern as if unit is under charged. Removed unit over and found compressor extremely hot to touch. Unit will need new compressor. R/S for 6/18. Unit is unplugged at this time and no water source connected to unit at time of service.; ordrng 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (DYE DRIER)"
Near Austin, TX 78745
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on for dryer not starting . Found door switch latch broken . In the process of accessing door switch found lint trap clogged full . Removed lint , replaced door switch . Checked heater and thermostats ,fuse . All checked normal . No other lint build up at time of service . Unit tested normal . Job complete ."
Near Austin, TX 78753
Ron
Job Details: 06/14/2019
UNKNOWN WHIRLPOOL n/a
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not starting, found electric issue, floating neutral, instructed customer to call electrician. May need a new motor after electrician fixes the floating neutral."
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose a oven with a blank display. Customer is already reset unit and unit has been working towards and there are no failures at this time. Advised homeowner to connect oven to Wi-Fi and check for software update. No further repairs are needed at this time and all is working properly.
Near Austin, TX 78751
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for really long dry times .checked and getting good air flow . All sensors ,thermistors and thermostats checked good . No error codes . Ordering control . Please call to set return visit . No lint build up at time of service .; ordrng 1 W11350210 (CONTROL)"
Near Austin, TX 78756
Scott
Job Details: 06/14/2019
UNKNOWN UNKNOWN NISSAN
Near Temple, TX 76504
Joel G.
Job Details: 06/14/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose washer. Ran diags and verified proper operation. Not hooked to water at this time.
Near Kyle, TX 78640
Kevin
Job Details: 06/14/2019
REFRIGERATOR AMANA ASI2175GRW01 "Arrived on site and inspected refrigerator and found condenser fan blades are blocked by refrigerant line. Bent line away from Blades and condenser fan is now able to turn freely. Took Pictures.No water leaks from connections at time of service, job complete"
Near Austin, TX 78741
Leonardo
Job Details: 06/14/2019
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replace panel. Replaced panel and issue still the same buttons on right side not working. Called tech line and they said to replace all part together. ordering new board WPW10591452 and WPW10660608 control board and new panel W11197501. Orderin*parts to replace together per tech support, ordrng 1 W11197501 (CONTROL PANEL ) and 1 WPW10591452 (CONTROL BOARD ) and 1 WPW10660608 (CONTROL BOARD )