Near Cedar Park, TX 78613
Tommy
Job Details: 12/15/2020
DISHWASHER MAYTAG MDB8959SKZ0 Arrived onsite for dishwasher not draining. Upon arrival used shop vac to drain water and checked drain pump. Drain pump metal impeller had fallen off and been damaged. Ordering new drain pump. Took metal impeller off unit so customer could still use unit in the meantime.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11412291 (DRAIN PUMP )
Near Austin, TX 78739
Jacob
Job Details: 12/15/2020
DRYER WHIRLPOOL WED5620HW1 "Arrived onsite for unit giving F6E2 error. Checked unit. Found F6E2 hmi/ACU error. Replaced control. Tested unit. Error code returned quickly. Called Tech line. Suggested to order new UI replacement and put the original ACU back, not to send original back for credit. Got SR#7729505741. Office to reschedule. ; ordrng 1 W11378949 (UI PANEL) and 1 W11388040 (CONTROL)"
Near Bastrop, TX 78602
Andy
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRS311SDHB04 Arrived on site for refrigerator leaking. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78744
Kevin
Job Details: 12/15/2020
RANGE WHIRLPOOL WEE510S0FS2 "Arrived on site and inspected range and sound right rear element is not heating, removed cooktop surface and found one harness connection is off of element, after reconnecting took one picture of it working properly, job complete"
Near Pflugerville, TX 78660
Scott
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDF331PAHS1 "Arrived on site , replaced UI console , and front door panel. All is checking normal with unit . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78750
David Z
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF989SDAE00
Near Del Valle, TX 78617
Andy
Job Details: 12/15/2020
RANGE WHIRLPOOL WFC150M0JB0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78750
David Z
Job Details: 12/15/2020
OVEN KITCHENAID KEBS208SSS04 "Arrived on site to diagnose oven with no power and warped broil element. On arrival I found the console dead and without power. Checked breaker and found breaker tripped. Tried to reset and it just tripped again. Broil element found failed and warped. Found one of the wires for broil element had separated and welded to the casing. Replaced element and fixed wire. Retested and all is working as designed. Call complete."
Near Lago Vista, TX 78645
Lou
Job Details: 12/15/2020
WASHER FRIGIDAIRE ATF8000FS2 "Arrived on site to inspect washer not draining. Upon further inspection, the customer had the unit pulled out with hoses and drain hose disconnected. Customer advised that t(e unit won’t drain and they removed the water from the unit. I removed the drain pump and inspected it and it was clear. I removed the drain tube from the bottom the tub and found a large amount of debris inside the filter. I removed the filter and debris and cleaned the tube and filter out and reinstalled. Reinstalled the drain pump and hoses and reassembled the unit. Tested t(e unit and it is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78733
Luis
Job Details: 12/15/2020
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for water leaking and broken shelf. Found frame to shelf broken will need to order new frame and support,will also use shims to adjust drain pan from being bowed ; ordrng 1 JFX2897DRM02 (Frame) and 1 W10530297 (Support)"
Near Georgetown, TX 78633
Kayman
Job Details: 12/15/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived onsite for microwave making rattling noise. Upon inspection I found one of the screws in the damper was missing causing the damper to rattle when in use. I replaced the screw and tested the unit. The unit is otherwise working as designed at this time. Job complete.
Near Leander, TX 78641
Lou
Job Details: 12/15/2020
DRYER MAYTAG MED7230HC0 "Arrived on site to install previously diagnosed and ordered part. Due to the belt switch failure, I removed and replaced the belt switch and tested. Unit is operating as designed. Also found the blower wheel broken in one spot. I removed and replaced the blower wheel and tested the unit. Unit is operating as designed. No lint observed during service, job completed."
Near The Hills, TX 78738
Brandon
Job Details: 12/15/2020
COOKTOP WHIRLPOOL JGD3536GB00 "Arrived on site for customer complaint of flames being to high, I adjusted all burner valves, unit tested good."
Near Cedar Park, TX 78613
Tommy
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived onsite for for unit not cooling in eke there compartment. Upon arrival checked polarity at outlet found voltage and polarity good. Found compressor not running start device not pushing any amps through. Ordering starting device and capacitor. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10873801 (STARTING DEVICE ) and 1 WPW10350564 (CAPACITOR )
Near Salado, TX 76571
Wesley
Job Details: 12/15/2020
WASHER MAYTAG MVW6200KW0 "Arrived onsite for intermittent squeaking. Based on video audio, I am ordering gear case to repair. All else checks good. No error codes. Office to reschedule. ; ordrng 1 W11423758 (GEARCASE)"
Near Manor, TX 78653
Matthew
Job Details: 12/15/2020
RANGE WHIRLPOOL WFC150M0EB4 Arrived onsite for issues with left rear burner. Upon inspection found failed LR burner. No continuity and OL when testing resistance. Will need to order and replace LR burner and switch. Office to reschedule ; ordrng 1 W11396792 (BURNER ) and 1 WP3149404 (switch-inf)
Near Hamilton, TX 76531
Jonathan M
Job Details: 12/15/2020
WASHER MAYTAG MVW7232HW0 Arrived on site for a washing machine that has a lid lock error. Inspected unit and work area. Placed in service diagnostics and found no stored error codes tested individual components and found the door lock not registering the door being closed. Found the latch not registering the door being closed when the switch was pressed. Replaced the latch and tested unit. Unit is working as designed. Call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 12/15/2020
RANGE KITCHENAID KFDD500ESS02 "Arrived on site to inspect range cooktop burner flames. Upon further inspection, I tested the burners and found the front left, middle, front right and right rear burner flames all too high. When I tested the front left and the middle burners, flames shot out from the burners. I found that the front left burner flame was too low in the low setting that it would turn off. I adjusted the flame and it began to operate properly. I attempted to adjust the other burners but the flames continued to burn too high or shoot out from the burner. I am ordering all of the burner heads and the caps, along with the regulator. No gas leaks detected during service.; ordrng 1 W10582429 (valve-gas) and 1 WPW10171140 (cap-burner) and 1 WPW10299236 (cap-burner) and 1 WPW10333445 (burnr-base) and 1 WPW10336094 (burnr-top) and 2 WPW10406243 (burnr-head)s and 1 WPW10406797 (burnr-head) and 1 WPW10406878 (burnr-head)"
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site for ICEMAKER HAS HARDLY MADE ANY ICEPlaced in diagnostics and found the ice box fan not spinning at full speed. Replaced ice box fan plus UI and control to ensure the ice box fan was not getting the wrong voltage. After installing the ice box fan UI and control I placed fridge back in diagnostics and ice box fan ran and sounded as it was designed to spin. Ran test 57 to harvest. Passed test. Ran test 45 and I could hear the mold fill. No leaks detected. Fridge is operating as designed.
Near Austin, TX 78734
Luis
Job Details: 12/15/2020
FREEZER WHIRLPOOL JF42NXFXDE02 Arrived on site for no lights. Found multiple leds dead in fresh food and freezer a few leds dim diagnosed multiple failed leds ordering new leds and will need to replace freezer and fresh food leds ; ordrng 4 W11462342 (Led module)s
Near Bastrop, TX 78602
Andy
Job Details: 12/15/2020
DISHWASHER GE GDF530PGM0BB "Arrived on site to install previously diagnosed inlet valve. Removed failed part and attempted to replace with new and found incorrect inlet valve. Checked model number and model number is correct, pulled up part number and part number match’s. Possibly incorrect part in bag, ordering parts research to verify part. Also ordering control in case needed. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (PARTS RESEARCH/VALVE ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WD21X25198 (CONTROL )"
Near Leander, TX 78641
Tommy
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KRFC704FPS04 Arrived onsite for unit no cool. Upon arrival found unit condenser fan and evap fan operating as designed but compressor receiving 0 amps from Orion control box. Ordering Orion control box. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11336586 (ORION CONTROL )
Near Hewitt, TX 76643
Jonathan M
Job Details: 12/15/2020
DISHWASHER MAYTAG MDB9979SKZ0 Arrived on site for a dishwasher that was flashing an F9E1 code and would not drain. Inspected unit and work area. Unit still had water at the bottom and heard drain pump trying to drain but hitting something underneath. Remove drain pump and found a piece of metal blockage stopping the impellers from spinning. Remove obstruction and tested unit. Unit filled re-circulated and drained as designed. Call complete.
Near Kingsland, TX 78639
Cliff
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL KURR204ESB01 Arrived on site to diagnose a under counter refrigerator with no lights. Found LED strip shorted. LED strip will need to be replaced to complete repairs. Was not able to pull up model number on parts look up. Office to research correct part and set return appointment.; ordrng 1 RESEARCH (LED STRIP)
Near Canyon Lake, TX 78132
Andrew
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site to test unit for water dispenser and ice maker issues. Found water valve in wall was not working. Valve was on but no water was coming out. Attempted to move valve from on to off a few times to see if I can get water out but failed. Advised customer to have contractor fix valve. Job complete.
Near Austin, TX 78703
Matthew
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW5090JW0 "Arrived onsite to replace previously diagnosed parts. Replaced control, tested unit and unit is functioning properly. Job complete"
Near Killeen, TX 76542
Al
Job Details: 12/15/2020
WASHER WHIRLPOOL MVWC465HW2 Arrived to inspect washer leaking.Confirmed the complaint and found the leaks were coming from both the pump and valve.Replaced both and unit now works properly without any issues.Job completed Customer satisfied
Near Killeen, TX 76549
Al
Job Details: 12/15/2020
RANGE FRIGIDAIRE FEF316BSC Arrived to inspect range not heating at the bottom. Confirmed the complaint and found the bake element was defective.R&R it and unit tested as designed.Tenant satisfied.Job completed SERIAL NUMBER NOT VISIBLE IN SD PIC.
Near Lorena, TX 76655
Jonathan M
Job Details: 12/15/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to install correct console and control. Inspected unit and work area. Replaced both parts and tested unit. Unit is working as designed. Re-calibrated unit due to new controls and unit is working as designed.
Near Belton, TX 76513
Wesley
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onsite and found failed drain pump. unit drain pump replaced. All checks good, in event of further failure
Near Harker Heights, TX 76548
Tyler
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW86HEBC0 Rived on site for washer needing previously diagnosed drain pump as well as water inlet valve. Upon arrival I was able to disassemble and install the needed parts and then retest the unit to verify that everything is now functioning as designed and the prior issues and I’ll fixed. Call complete. No leaks before during or after repair
Near Moody, TX 76557
Jonathan M
Job Details: 12/15/2020
OVEN JENN-AIR JJW8430DDS "Arrived on site to install rebuilt control. Inspected unit and work area. Roof replaced control and tested unit. Unit is seemingly working as designed. Due to this being an intermittent issue, I advise the customer to just keep an ion it and to call back to American home shield should any further problems persist."
Near Temple, TX 76502
Wesley
Job Details: 12/15/2020
REFRIGERATOR GE GSS25JFMDWW "Arrived onsite and found frosted evap. Found unit defrost heater shorted. No other problems detected. Ordering heater to repair. Customer defrosting unit ; ordrng 1 WR51X10055 (heater,defrost)"
Near Copperas Cove, TX 76522
Al
Job Details: 12/15/2020
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer not heating.Confirmed the complaint and checked voltage at the outlet and outlet checked fine.Discovered the cutoff was defective.R&R it and unit tested as designed.Customer satisfied.Leave behind completed.Job completed
Near Killeen, TX 76542
Tyler
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL ED5FHEXSB00 Arrived on site for refrigerator not cooling properly. Upon arrival I found unit was running but the customer stated it seemed to tout random since the previous repair. I found the low and high side psi at -10 & 130. I also found coils underneath unit were covered in a lot of debri that needed to be cleared out for proper ventilation. After running info of psi by PR I was instructed to top off r134a to make sure pressures stabilized to their recommended levels. I also instructed the cust to get the coils cleaned ASAP to prevent further airflow restriction to the compressor. Unit now functioning as designed call complete
Near Killeen, TX 76543
Tyler
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Arrived on site for refrigerator leaking water out of the icemaker. Upon arrival customer stated the water report out of the icemaker dispenser as well as on top of the fridge at random times. Upon further inspection I found that there was a bad water inlet valve on the unit that was leaking water into the icemaker troth it was overfilling it and causing it to freeze which then caused by pressure inside the fill line which popped a hole through the filter up at the top of the fridge causing water to pour out the top.; ordrng 1 W11415785 (FILL TUBE)
Near Killeen, TX 76549
Al
Job Details: 12/15/2020
REFRIGERATOR GE GSH25JSXLSS Frozen in door after jake connection.Customer to let unit thaw out.Valve replaced.Job completed
Near Killeen, TX 76542
Tyler
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL ER2CHMXPB04 Arrived on site for refrigerator that would randomly shut off and defrost according to the customer sometimes every couple days and sometimes every couple weeks. Upon arRival I found that the evaporator fan motor compressor and condenser fan motor was not running at all. Check to ensure that the fridge is receiving the proper 120 V to the thermostat and defrost timer and that’s when I found out the defrost timer is stuck in place and not advancing back to the cooling cycle. Then replace the defrost timer and we tested the unit and verified that the unit kicked out immediately upon installation of the new part and the unit is not functioning as designed and only 24 hours to stabilize the temperatures. Call complete
Near Belton, TX 76513
Wesley
Job Details: 12/15/2020
WASHER WHIRLPOOL WTW8500DC5 Arrived onsite and replaced control ui and latch to repair unresponsive issue. Unit is now operating as designed. Advised customer on repair. All checks good.
Near Killeen, TX 76543
Tyler
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF555SDHV03 Arrived on site for icemaker not dispensing ice properly according to the customer upon arrival. Upon arrival customer stated that they were having trouble getting the ice to the spins and couldn’t get the ice bucket out of its mounting position to verify whether or not there was ice in the bucket but they also said the water is Dispenser had worked great since their initial complaint. Customer also stated that since they had replace the water filter around the same time as when they notice the ice bucket was having an issue and not wanting to remove itself and they noticed that a lot of the items in the fresh food compartment were starting to freeze over such as carrots and other items. I was able to eventually get the ice bucket out of its mounted position and found some of the ice in the bucket was melted together causing it to jam up and get stuck and after clearing out the melted ice I was able to Rita’s and verify that the dispenser is working
Near Woodway, TX 76712
Jonathan M
Job Details: 12/15/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for a dishwasher that won’t heat properly. Inspected unit and work area. Placed unit and service diagnostics and found no storage area codes. Customer advised that he does think the unit does he to some retrospect but it doesn’t dry his dishes. Ran unit through an auto test and found unit working as designed. I noticed the customer was not using rinsing and advised him of that. I also advised him of the energy efficiency ratings would not allow the heater to remain on like the older style dishwashers do. I advised him how to get his best dry out of the machine. Went over user care guide and unit is working as designed. Call complete.
Near Harker Heights, TX 76548
Tyler
Job Details: 12/15/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "On site for refrigerator not cooling properly in the fresh food department. Upon arrival I found that the fresh food evaporator coil had a major defrost issue not allowing proper airflow. I’ll double check on service matters and found that the unit had an S code number to help provide the customer with parts and labor coverage of the evaporator cover as well as main control the back that related to the defrost issue. After replacing both needed evaporator cover and main control in the unit and after reassembling and testing the unit I was able to verify with the customer that the unit will need 24 hours to recall but will start functioning at that point and that it can take up to four days for the icemaker to fully fill the bin up.
Near Killeen, TX 76542
Al
Job Details: 12/15/2020
DRYER WHIRLPOOL LEQ8611LW0 Arrived to inspect dryer not heating.Confirmed the complaint and found the element was defective.R&R it and unit tested as designed.Customer satisfied Job completed
Near Killeen, TX 76542
Tyler
Job Details: 12/15/2020
MICROWAVE GE JVM1640CJ03 Arrived on site for microwave making a loud rumbling noise.Upon arrival I put a cup of water in the unit and ran a quick minute test and found immediately that the fan motor located right behind the main control on the right side of the unit has bad internal bearings within it. The silver arm that comes out of the motor that the fan blade attaches to is actually starting to wobble inside the motor internally which in turn is causing the fan blade to wobble as it spins and knocks it against the inner portions of the microwave cavity where it’s mounted. The separate Circulation fan motor in the back of the unit as well as all other hardware in the unit were functioning as designed with no odd noises or irregularities. Part number to the part needed is WB26X10164; saved tckt
Near Austin, TX 78738
Brandon
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site to replace ice container and shaft, after replacing, ice was able to dispense. Tested good."
Near Waco, TX 76706
Jonathan M
Job Details: 12/15/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Tested voltage going from the main control to the spark module. Found proper voltage but unit not it’s allowing gas into the chamber. Replaced spark module and tested unit. Unit began working as designed. Noticed customer had a gas leak from their inlet gas hose. Advise them to replace the gas hose prior to use due to safety concerns. Call complete.
Near Briarcliff, TX 78669
Robert
Job Details: 12/15/2020
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on job to replace previously diagnosed. After replacement test operation water working and door closing properly. No leaks detected at time of service
Near New Braunfels, TX 78132
Noah D
Job Details: 12/15/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site to inspect fridge for not illuminating cab, upon inspection found the lower freezer light out, replaced module and all lights returned. Fixed issue with water spout. Complete"
Near Canyon Lake, TX 78132
Noah D
Job Details: 12/15/2020
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site to inspect washer for squeaking, upon inspection found the dampers cracked, replaced all dampers and tested for functions. No problems found during spin. Complete"
Near Austin, TX 78703
Leonardo
Job Details: 12/15/2020
MICROWAVE JENN-AIR JMV8208BAS Arrived on site to test unit for fan running when door close. Test unit and found opened switched. Replaced switched test unit and unit test good job complete.
Near New Braunfels, TX 78132
Noah D
Job Details: 12/15/2020
WASHER WHIRLPOOL MVW7232HW0 Arrived on site to inspect washer for not starting. Ordering correct parts. Office to reschedule ; ordrng 1 W11130429 (FASCIA)
Near Austin, TX 78723
Matthew
Job Details: 12/14/2020
WASHER WHIRLPOOL WTW7000DW2 "Arrived onsite for washer taking to long to fill. Ran auto test 51 and valve did not energize. Test failed. Replaced housing, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Arrived on site to install previous diagnosed part. Removed failed evaporator fan and housing. Installed new and assembled unit. Tested operation, all tested good. No water leaks detected."
Near Hillsboro, TX 76645
Jonathan M
Job Details: 12/14/2020
WASHER WHIRLPOOL WFW95HEDU Arrived on site for a washer that is not spinning out clothes properly and is leaving clothes wet at the end of the cycle. Inspected unit and work area. Customer advised that this unit is not leaving clothes wet at the end of every cycle but they are at the end of their warranty and wanted to make sure it was functioning correctly. She said it happens Placed unit in service diagnostics and found no stored error codes. Placed unit in an auto test and found unit to be working as designed. Had customer run a quick wash cycle and ran through the quick wash cycle fully. Unit ran as designed. Call complete.
Near The Hills, TX 78738
Brandon
Job Details: 12/14/2020
DRYER WHIRLPOOL WED6620HC1 "Arrived on site for customer complaint of unit not starting, found fai.ed latch, I replaced latch, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 12/14/2020
DISHWASHER JENN-AIR JDB8200AWS3 Arrived onsite and found unit not mounted. Found right upper track bearing strip broken. Found lower rollers breaking. Ordering track and rollers and mounting brackets to repair. ; ordrng 2 W10195416V (dish rack wheel)s and 2 WP8269145 (brckt-mtg)s
Near Austin, TX 78758
Scott
Job Details: 12/14/2020
DRYER WHIRLPOOL WED7120HW0 Arrived on site for display dead . Found screen just lighted up grey . Replaced UI console . All checked norma. No lint build up found at time of service . Job complete .
Near Austin, TX 78748
Jacob
Job Details: 12/14/2020
WASHER WHIRLPOOL WTW7000DW4 Arrived onsite to replace part. Replaced valve. Valve was working. Had issue with control. Plugged in new control but the new control for some reason was working to the unit. Put old control back in. Unit was working. Did diagnostic test 2 times. Unit is working as designed. No leaks at this time. Job complete
Near Austin, TX 78748
Leonardo
Job Details: 12/14/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to test unit for not heating. Test unit and found element wire has come loose. Secured connection test unit and unit test good job complete.
Near Austin, TX 78759
Wesley
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL KUDS35FXSS5 Arrived onsite and repaired broken upper rack adjusters with replacement kit.
Near Kingsbury, TX 78638
Robert
Job Details: 12/14/2020
DRYER WHIRLPOOL MEDX655DW1 Arrived on job to replace previously diagnosed parts. After replacement test operation dryer heating no
Near Austin, TX 78734
Luis
Job Details: 12/14/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for noise complaint. Removed drawers found evaporator in cases in ice diagnosed unit not running through a defrost cycle in fresh food section. Defrosted evaporator,replaced defrost thermistor and fan assembly,ran diagnostics changed defrost setting to basic,secured thermistor to correct location on suction line."
Near Austin, TX 78701
Scott
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for no cool fridge . Compressor not running but extremely hot ,no frost .. Ran diagnostics . All fans working . Put start relay on from truck stock , compressor kicked on for a few mins then shut off . Amps were high on . Ordering sealed system , Compressor evaporator UV dryer, service port, control. Weight 3 hrs . Call to set return .; ordrng 1 SERVICEPORT and 1 UVDRYER and 1 W11043763 (CONTROL) and 1 W11209866 (COMPRESSOR ) and 1 WEIGHT3HRS and 1 WPW10313899 (EVAP)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/14/2020
WASHER MAYTAG MVWB725BW0 "Arrived on site for washer sounding like rocks in spin cycle. Inspected unit and work area. Performed diagnostics mode and monitored test cycle. Inspected bearing and found failed bearing, due to major oil leak. Ran spin cycle to confirm failure. Will need bearing kit.
Near Briarcliff, TX 78669
Brandon
Job Details: 12/14/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace failed UI console, after replacing, unit tested good."
Near Round Rock, TX 78664
Jimmy J.
Job Details: 12/14/2020
DRYER AMANA NED5800HW0 "Arrived on site for dryer noise/ gasket came off/ not drying. Visibly Failed, Broken or Missing Parts - PRE-ID Door SealFound glass seal was coming off. Removed door and reinstalled glass seal. Customer stated the dryer I’ll sometimes make a very loud noise while in operation but was not present while I ran the dryer. I removed the top panel to inspect the dryer for anything that looked out of the ordinary. Everything was operating as designed. The dryer was off balance so I lowered the left front leg. Dryer is now balanced.
Near Georgetown, TX 78626
Justin
Job Details: 12/14/2020
DRYER MAYTAG MEDX655DW0 Arrived on site for a dryer taking to long to dry. Ran vent test on unit and found unit not getting proper airflow causing longer dry times. Found unit to be working as designed and ventilation outside of unit needs cleaning. Advised customer and office of findings. Call complete.
Near Austin, TX 78702
Wesley
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WMC50522HZ1 Arrived on site and swapped out microwave. Took pic of new model and serial.
Near Waco, TX 76710
Jonathan M
Job Details: 12/14/2020
WASHER MAYTAG MVWC565FW2 Arrived on site for a washing machine that wouldn’t fill with water. Inspected unit and work area. Customer advised that the unit doesn’t feel with enough water and that the unit is filling an inch below her clothing line. Inspected unit and advise customer that this was normal operation. I advised to use the deep water wash for loads she wants excess water with. However noticed customer feeling unit completely full with clothes. Advise the customer that she is overfilling her unit and that could be a potential problem with her water level. Whenever user care guide and tested unit. Unit is working as designed. Call complete.
Near Lampasas, TX 76550
Al
Job Details: 12/14/2020
RANGE WHIRLPOOL WFE550S0HZ1 Arrived to inspect range not heating in the oven. Found the top burners all work.Discovered the black L1 wires were burnt at the block terminal.I repaired the charred wires and unit now works properly.Job completed Customer satisfied.
Near Leander, TX 78641
Chase
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WMC50522HZ2 Arrived on site and removed existing microwave. Installed new microwave and tested all functions. Job complete
Near Austin, TX 78730
Luis
Job Details: 12/14/2020
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site for no ice. Found weak water flow to reservoir,pulled unit out found kink in line,removed kink,tested water flow better still weak diagnosed a defective smart valve,replaced smart valve ran diagnostics good water flow.
Near Austin, TX 78737
Leonardo
Job Details: 12/14/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for oven not turning on and staying on. Test unit and found bad sensor. Replaced sensor test unit and unit test good job complete.
Near Georgetown, TX 78633
Lou
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS571CIHV01 "Arrived on site to inspect refrigerator noises. Upon further inspection, I placed the unit in diagnostics and tested the damper on test #3. When the damper began to open/close it was making a rattling noise. I removed and replaced the damper and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 12/14/2020
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site to test unit for RF burner and center burner not burning correctly. Test unit and found RF burner had wrong orifice installed it had a -75 when it needs a -97. Center burner inner orifice had a -89 when it needs a -85. Replaced orifice test unit and unit test good job complete.
Near New Braunfels, TX 78132
Richard
Job Details: 12/14/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for the oven not baking. During testing found that the bake element is not working during the bake cycle. The broil element is barely turning on during the broil cycle. Bake and broil elements checked good. Voltage is good. Replaced fuse. Will need to replace the control board and temp sensor. Ordering parts and office to schedule ; ordrng 1 W11122560 (Control board) and 1 WPW10181986 (Sensor)
Near Leander, TX 78641
Justin
Job Details: 12/14/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to install previously diagnosed parts. Gained access to control and replaced. Tested unit several times and oven began heating. Unit working as designed. Call complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 12/14/2020
REFRIGERATOR MAYTAG KRFC604FSS00 "Arrived on site for refrigerator making hamming sound when dispensing water and not making ice. Performed diagnostics mode and tested ice maker operation and found jammed in downward position. Found high pressure to unit. Turned water down at valve and found noise no longer occurs. Will need to replace ice to repair. REM failed ice maker and installed new. Monitored operation. All tested good, no water leaks detected. Paid in full on credit card."
Near Leander, TX 78641
Cliff
Job Details: 12/14/2020
REFRIGERATOR FRIGIDAIRE LFHG2251TF Arrived on site to diagnose a refrigerator with a drawer that will not close. Found left side pantry slider has separated. Repaired slider and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Richard
Job Details: 12/14/2020
RANGE KITCHENAID KFED500ESS03 Arrived onsite for the oven liner chipping. During inspection found that the upper oven liner is chipping.
Near Manor, TX 78653
Matthew
Job Details: 12/14/2020
OVEN WHIRLPOOL WFG515S0ES1 "Arrived onsite for range error codes F2E0 shorted key. Ran diagnostics and code was confirmed. Need to replace control board
Near New Braunfels, TX 78130
Richard
Job Details: 12/14/2020
DRYER MAYTAG MEDC465HW0 Arrived onsite for the for the dryer not turning off when you open the door. During testing found that the door switch is bad. Replaced door switch and dryer tested good and is heating good. Complete
Near Moody, TX 76557
Tyler
Job Details: 12/14/2020
DRYER MAYTAG MEDC215EW0 Arrived on site to install previously diagnosed door switch. After installing the switch I was able to retest and verify that the unit is functioning as designed when the door shut. Call complete
Near Austin, TX 78704
Luis
Job Details: 12/14/2020
ICE MACHINE KITCHENAID KUIX305ESS2 "Arrived on site for ice issues. Ran diagnostics reservoir drain pump not powering on good voltage to pump,found water draining slowly ordering drain pump due to pump not powering on. ; ordrng 1 WPW10489125 (Reservoir drain pump)"
Near Liberty Hill, TX 78642
Lou
Job Details: 12/14/2020
REFRIGERATOR MAYTAG MFI2568AES "Arrived on site to install previously diagnosed and ordered parts. Due to the compressor failure, I removed and replaced the compressor, access valve, start device, discharge tube, drier and vacuumed the system. Installed 134a refrigerant and tested system/unit. Unit is operating as designed. Unit not connected to water source; therefore, no leaks. Job completed."
Near Leander, TX 78641
Chase
Job Details: 12/14/2020
MICROWAVE WHIRLPOOL WMC30516HZ0 Arrived on site and removed existing microwave. Installed new mICROwave and tested all keypad and door functions. Job complete
Near Cedar Park, TX 78613
Justin
Job Details: 12/14/2020
WASHER MAYTAG MVW7232HW0 Arrived on site for washing machine for no fill. I put unit into diagnostics mode and found stored error codes F0E5 & F0E9. Advised customer on user care guide for off balance load. I then put unit into a test cycle and found water pump not kicking on. Checked ohms for pump at control and found 5 ohms which is out of range. Checked ohms at pump and found they were also out of range. Replaced pump and tested unit. Unit working as designed.
Near Austin, TX 78748
Kevin
Job Details: 12/14/2020
DISHWASHER KITCHENAID KUDS03FTSS2 "Arrived on site and set dishwasher into a diagnostic cycle and its filled with water, wash motor is operating properly, it drained at the end of the test cycle and heating element is operating properly. Replaced dispenser no water leaks at time of service, job complete"
Near Pflugerville, TX 78660
David S
Job Details: 12/14/2020
COOKTOP JENN-AIR JEC3430HS00 Arrived on site to install previous diagnosed parts. I removed the lose bezels and light lens. I replaced 3 with new. I tested the unit and the lights now come on. Job complete.
Near Canyon Lake, TX 78132
Richard
Job Details: 12/14/2020
RANGE KITCHENAID KFDC558JSS00 Arrived onsite for the oven cooktop RR burner not working properly. Oven not working properly. During testing found that both ovens are working good. RR burner has an broken orifice stuck inside the holder. Will need to replaced the holder and orifice. This is a propane gas setup. Ordering parts and office to schedule ; ordrng 1 W11502161 (Conversion kit) and 1 W11319743 (Holder)
Near Austin, TX 78738
Leonardo
Job Details: 12/14/2020
OVEN GE JT5000SF2SS Arrived on site to test unit for fan error.Test unit and unit heated to 350 with out error code job complete.
Near Lakeway, TX 78734
Brandon
Job Details: 12/14/2020
WASHER MAYTAG MHW5400DW0 "Arrived on site for customer complaint of unit giving error code and leaking. Unit is stacked, found water leaking into tub when unit is not in use, and found water leaking onto floor. Ordering valve, bellow, and pressure switch. ; ordrng 1 W11106747 (Bellow) and 1 Cnote (2 techs office to reschedule)"
Near Austin, TX 78704
Leonardo
Job Details: 12/14/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site to test unit for handle not staying on. Test unit and found broken stud. Replaced studs test unit and unit test good job competent
Near Austin, TX 78735
Kevin
Job Details: 12/14/2020
WASHER WHIRLPOOL WFW6620HW0 "Arrived on site and inspected washer I found a water trail leading down left-hand side from dispenser. Per service pointer W11481731 I new dispenser will be needed, will also bring back Bellow.; ordrng 1 W11465532 (Dispenser drawer) and 1 W11314648 (Bellow)"
Near Round Rock, TX 78665
David S
Job Details: 12/14/2020
REFRIGERATOR WHIRLPOOL WRS325FDAB05 Arrived on site for led lights being out in the fridge. I inspected the unit and work area. I found the fresh food lights dim and the freezer light completely out. I am ordering the freezer light to complete the repair. The office will reschedule when we have an eta on the part.; ordrng 1 W10515057 (light board)
Near , TX 78737
Kevin
Job Details: 12/14/2020
DRYER WHIRLPOOL MED8630HC "Arrived on site I inspected dryer and found LED display is blank. Unplug the dryer and waited one minute and after reconnecting to power LED display is working again. Customer is also experiencing long dry times and used airflow meter and found it is restricted. Took pictures. No further repair is required at this time, job complete."
Near Briarcliff, TX 78738
Brandon
Job Details: 12/14/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 "Arrived on site for customer complaint of light not working, found failed light bulb, ordering light. ; ordrng 1 WPW10562734 (Light) and 1 Cnote (Office to reschedule)"
Near Austin, TX 78744
Leonardo
Job Details: 12/14/2020
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for broken grate. Found left grate broke. Replaced grates test unit and unit test good job complete.
Near Salado, TX 76571
Tyler
Job Details: 12/14/2020
REFRIGERATOR JENN-AIR JFC2290REP00 ArRived on site for icemaker not making ice after a previously replaced water inlet valve. Bon arrival I found that the power connection to the icemaker had come loose and wasn’t properly connected on the first trip after reconnecting and making sure that the harness was fastened tightly to its mounted position as able to retest the icemaker and verify that water was getting to the unit and it was harvesting as designed. Call complete
Near Austin, TX 78745
Leonardo
Job Details: 12/14/2020
DISPOSAL WHIRLPOOL 333-1A Arrived on site to test unit for unit leaking. Test unit and found bad disposal. Replaced disposal test unit and unit test good job complete.