Near Austin, TX 78703
Scott
Job Details: 11/27/2018
OVEN JENN-AIR JJW2430DS00 "Arrived on site replaced UI panel . Unit tested normal ,no key pad errors . Job complete ."
Near Austin, TX 78751
Scott
Job Details: 11/27/2018
RANGE KITCHENAID KSDG950ESS1 "Arrived on site for unit display shutting off . Checked connections on display board . Ran diagnostics , no error codes . Connector wouldn’t sit properly . Replaced display . All features and functions of range work . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78730
Cliff
Job Details: 11/27/2018
DRYER WHIRLPOOL WED9200SQ0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element shorted out causing failure. Replaced heating element and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78746
Scott
Job Details: 11/27/2018
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site Poor washing . Found control wasn’t working correctly in diagnostics as well as poor wash motor . Ordering control and sump and motor . Please call to set return visit . Nonwater leaks detected at time of service .; ordrng 1 W10782773 (pump&motor) and 1 WP8564543 (cntrl-elec)
Near Austin, TX 78730
Cliff
Job Details: 11/27/2018
WASHER WHIRLPOOL MVWB980BW0 "Arrived on site to service washer. Homeowner left a voicemail with office to cancel request for services. No further work to be done at this time, and no work performed today."
Near Austin, TX 78753
Luis
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSRS25CNSS00 Arrived on site or no cool. Unit on compressor not running. Power to compressor diagnosed failed starter to compressor. Installed new starter to compressor powered unit on compressor powered on unit cooling down.
Near Austin, TX 78739
Brandon
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for customer complaint of soap dispenser not opening and closing, found dispenser spring was broken. I replaced dispenser, tested good."
Near Round Rock, TX 78664
Jerry C.
Job Details: 11/27/2018
REFRIGERATOR GE GSH22JSDBSS "GSH22JSDBSS Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor assembly and found the return line from the evaporator corroded and oily. I removed and replaced the section of tubing and then vacuumed the system. I pulled vacuum for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged the unit with the mfg prescribed refrigerant charge and tested. The unit appeared to cool as designed and I advised the customer it may take 12 hours to cool completely. No water connections present."
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site. Checked for display issues. Found ice button not working. Replaced display assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78665
Jerry C.
Job Details: 11/27/2018
VENTHOOD KITCHENAID KIRD801HSS0 "KIRD801HSS0 Arrived to inspect blower issue. I found the external blower was constantly operating and I advised the customer I could not service the unit. I found the venthood assembly would require substantial repair, requiring all switches, wiring harness and lift motor assembly. Further, the venting assembly was contaminated severely with mold and I could not assure the customer of complete removal. The customer elected to have the unit replaced and requested replacement information. The unit is a 30 inch version and subsequent models of the same width should be fully compatible with the counter’s existing cutout, but should be confirmed with a dealership.
Near Hutto, TX 78634
Jerry C.
Job Details: 11/27/2018
DRYER WHIRLPOOL WED70HEBW0 "WED70HEBW0 Arrived to inspect no start. I found the unit responsive to inputs, but it would not start the motor. I inspected and replaced the thermal fuse after determining it was open. The unit heated and cycled as designed afterwards. I removed lint from within the chassis and air plenum. Operational test good."
Near Lampasas, TX 76550
Steve C.
Job Details: 11/27/2018
RANGE KITCHENAID KGSS907SSS03 "Arrived on site for the unit oven is not working. Tested the unit and found on broil the valve solenoid will make a thump noise and nothing happens. Also found the keypad off option will not work and unable to turn the unit off. Tested the bake and nothing happens and igniter will will not spark. Also the fan blower is extremely loud clanking noise. Unit will need a new keypad, control, spark control, igniter, blower and valve (propane). ; ordrng 1 W10810687 (blower) and 1 WP9760229 (elctr-kit) and 1 WP9761566 (swtch-memb) and 1 WP9763716 (valve-gas) and 1 WPW10331686 (module-spk)"
Near Hutto, TX 78634
Jerry C.
Job Details: 11/27/2018
RANGE WHIRLPOOL RF368LXPS1 "RF368LXPS1 Arrived to instal parts. I removed and replaced the terminal block and was able to use the existing pigtail with the direct wire connection system, part of the terminal block. I tested the unit under full load for an extended period and it worked as designed. Operational test good."
Near Taylor, TX 76574
Jerry C.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "KRMF706ESS01 Arrived to inspect water dripping from ice dispenser. I found the ice maker housing was not fully seated and allowing excessive air to be drawn from the rc into the ice storage bin, causing freeze/thaw cycles and the resultant drip. The ice bin door gasket was badly deformed and I rotated it 180*. I seated the ice maker housing fully and tested the fan. I corrected misfitting of the crisper mullion and corrected cabinet twist and leveled the doors. I replaced the ice bin door assembly and tested. Operational test good, no leaks served during service."
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KSF26C6XYY00 Arrived onsite to install new gasket to reservoir on SxS refrigerator from prior tech’s diagnosis. Removed evaporator cover and installed new seal. Reassembled. Evaporator cover not seals well. Tested water flow. Water flowing as intended. No other issues found. Collected remaining labor and part cost. All water connections were dry at time of service.
Near Hutto, TX 78634
Jerry C.
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW7000DW3 "WTW7000DW3 Arrived to inspect error. The unit had a water level error code and I verified the water level to be correct. I attempted to replaced the control, but it was the incorrect part number. Office to order control p/n W11182871. The gear case was leaking oil and flinging it off the rotor. The gear case and clutch will require replacement. No leaks observed during service. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEAR CASE) and 1 W11182871 (CONTROL)"
Near Georgetown, TX 78633
Arthur B.
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived onsite for customer complaint of ice machine not making ice. Tested unit and found condenser fan motor not running. Tested in line diode and found diode with no continuity. Removed diode and installed wire using soldering methods. Also found fan blade not fully installed to motor. Secured fan blade to motor. Tested unit. Condenser fan and compressor comes on as intended. Good ice slab began forming. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78626
Arthur B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 Arrived onsite to install new Evaporator and dye drier to SxS refrigerator from prior tech’s diagnosis. Removed dye drier and evaporator and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Powered unit up. Found good frost pattern on evaporator. Reassembled no other issues found. All water connections were dry at time of service.
Near Jarrell, TX 76537
Arthur B.
Job Details: 11/27/2018
WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer making loud noises when spinning. Tested unit and found tub bounces around irratically. Removed and replaced suspension. Reassembled. Tub noises steady. Calibrated unit. Unit calibrated successfully. No other issues found. All water connections were dry at time of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Arrived onsite for customer compliant of RF section freezing up. Tested unit and found unit will not enter diagnostics. Also found UI LED display not fully illuminating.
Near The Hills, TX 78738
Brandon
Job Details: 11/27/2018
WASHER WHIRLPOOL MAV6200AWW "Arrived on site for customer complaint of washer making loud noise and walking during spin cycle. Found transmission bearings were bad. I quoted customer for transmission replacement, they are going to buy a new washer. Collected service fee on check"
Near The Hills, TX 78738
Brandon
Job Details: 11/27/2018
VENTHOOD KITCHENAID KIRD861HSS0 "Arrived on site for customer complaint of fan not working and down draft not operating. Found faulty switch, I replaced switch unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 11/27/2018
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer timer making loud noise after cycle completed. Upon further inspection, I turned the unit on and then advanced the timer to the off position and it made the normal timing sound. However, after approximately ten minutes, the timer continued to time down and was trying to advance to the next cycle. Using my multimeter, I ohmed the timer between the B and C connectors (light blue and black wires) and had the timer in the off position and the unit showed to be open. Prior to the service call, the customer had contacted Maytag and was able to get them to cover today’s service call including parts/labor. I contacted the office to verify and CW verified for me. I removed and replaced the timer and tested it and it operated as designed. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not draining. Upon further inspection, I opened the unit door and found no water in the bottom of the tub. The customer advised that he disconnected the drain hose from the drain pump and water went everywhere. I placed the unit in diagnostics and tested with no error codes at the beginning. The unit operated as designed until it got to the drain mode and the unit did not drain. Using my wet vac, I emptied the water from the unit. I removed the drain pump and found one of the impellers broken off. I replaced the drain pump and tested the unit again and again, the unit did not drain. I looked inside the sink drain and found a long metal object w the drain port coming from the dishwasher drain hose. I removed the object and pressed the cancel button on the unit to engage the drain pump and a little water came out. I got the remaining water out with my vacuum and removed the unit from its space and removed the drain
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/27/2018
MICROWAVE JENN-AIR JMC2430DP01 "Arrived on site. Checked for no heat issues. Found unit giving heat but not well. Verify voltage to unit all checked OK. Tried to run diagnostics but display was not reacting. Will need Console assy, magnetron thermostat, converter and magnetron to repair unit per tech-support. Office to resch; ordrng 1 W10887850 (DISPLAY ) and 1 W11233913 (MAG THERMOSTAT )"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
OVEN WHIRLPOOL WOS97ES0ES02 Arrived on site. Checked for a noise issues. Found convection fan making noise when in use. Made an attempt to tighten fan but still same issue. Will need convection fan motor to repair unit and will bring cooling fan for back up. Rescheduled for 12/3/18 per customer; ordrng 1 W10860984 (CONVECTION FAN) and 1 W10861504 (BLOWER )
Near Austin, TX 78733
Paul
Job Details: 11/27/2018
VENTHOOD KITCHENAID UXL6036YSS0 Arrived onsite for the vent hood that turns itself off in low and medium. I found the fan in medium speed and low speed over amping causing the motor to shut off on over load. I found the speed switches not lining up even because of the broken slide causing the issue. I replaced the slide and tested the unit. The unit is working as designed. Call complete. Call complete.
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher rack issues. Upon further inspection, the customer advised that the stop on the top rack had come off and he attempted to put it back on, but it kept coming off. I found that the right stop for the top rack was missing and the customer did not have it anymore. I had a stop (WPW10082861) in my van stock so I installed it and tested the unit. The unit operated as designed in diagnostics with no error codes. I showed the customer how to properly install the stop should it come off again. No water leaks observed during service, job completed."
Near Austin, TX 78726
Tyler B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL GC5SHEXNS03 Arrived on site for control replacement. R&R control and did not fix unit. Unit will need the main control located I the back of unit near compressor. W10219463. Which is found UNAVAILABLE. Contact tech for any necessary questions if needed
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
ICE MACHINE WHIRLPOOL KUIC15PRXS2 "Arrived onsite for the ice machine that was making very thin ice and stopped working. Ms stated she never noticed thin ice, it just stopped running water over the evaporator. I found the recirculating pump defective and the pump harness very corroded along with a broken pin in the harness for the WLS. Need to replace the pump and harness. Ordering harness and marking all prescreened parts as UORV. RS for Mon 12/3.; ordrng 1 C-NOTES (MS NEEDS AN AM APPOINTMENT.) and 1 WPW10340992 (HARNS-PUMP)"
Near Austin, TX 78729
Tyler B.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for install prior dia part. Found ice bucket full upon arrival . R&R switch and diffuser and tested good, no leaks on site"
Near Austin, TX 78729
Tyler B.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRFC300EBL01 "Arrived on sote for no cool or ice. Found unit not running but lights on, R&R control and unit powered up and stated cooling. Found ice maker non responsive R&R ice maker and tested good, no leaks on site"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE104ESS1 Removed and replaced failed drying agent dispenser. Tested unit and all water connections are dry.
Near Austin, TX 78726
Tyler B.
Job Details: 11/27/2018
FREEZER WHIRLPOOL GX5FHTXVY04 "Arrived on site for frost build up in freezer. Found EVAP frosted. Failed bi metal, will need new harness and new heater for peace of mind. Prior repair was not fix for symptom. No leaks on site; ordrng 1 W1029224 (DEFROST HARNESS) and 1 W10825088 (heater)"
Near Austin, TX 78702
Scott
Job Details: 11/27/2018
RANGE WHIRLPOOL KSGG700ESS1 "Arrived on site for keypad issues . Found just the 9 button not working , all other buttons and features working . Replaced console with keypad . All buttons are now functioning . No gas leaks detected at time of service. Job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2018
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site and found control shorted and pinched sensor wire. Replaced control and I pinched sensor wire. Unit is now operating as designed. All checks good.
Near Austin, TX 78753
Joseph C.
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for “leaking from front bottom” complaint. Per my previous diagnosis, removed and replaced broken upper rack manifold and spraybar. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78705
Kevin
Job Details: 11/27/2018
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site and inspected washer and found a small hole in the pressure hose. Took one picture. Replaced pressure hose and cleared error codes through diagnostic cycle. No water leaks from connections at time of service, job complete"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
RANGE WHIRLPOOL WFE540H0ES2 Arrived on site for door not closing fully. Tested unit and found door had weak hinge Springs. Replaced and tested door and it closed properly.
Near Georgetown, TX 78626
Jonathan
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRS315SDHB00 Arrived on site and found no answer at door or phone. Contacted office and (MS) called and left tech message. Tag door at 8:21; ordrng 1 SEENOTE (NO SHOW)
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/27/2018
REFRIGERATOR JENN-AIR JS48NXFXDW05 Arrived on site for freezing conditions in fresh food section. Found some items at 31 degrees. Replaced thermistor and the diffuser. All water connections were dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/27/2018
RANGE AMANA AKT3040E Removed and replaced left rear burner as hot indicator lights would not cycle off. All operations are now correct.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/27/2018
RANGE WHIRLPOOL WFE515S0EB1 Arrived on site for no operation. Arrived on site to find unit working properly.
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
REFRIGERATOR JENN-AIR JS42SEFXDA Arrived onsite for the the refrigerator to replace the previous diagnosed parts. I replaced the DC power supply and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Lakeway, TX 78738
Brandon
Job Details: 11/27/2018
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of grates not leveled. I replaced cooktop and grates, customer gave me the okay, tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for customer complaint of leak, found leak coming from dispenser, I replaced dispenser, unit tested good in diagnostic mode."
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
REFRIGERATOR JENN-AIR JFI2589AEP Arrived onsite for the refrigerator not cooling properly in the FC. I found the FC at -1 degrees when set at 0 degrees and the RC at 37 degrees when set at 37 degrees. I ran service test 101 and the bimetal thermostat showed closed. I ran a forced defrost to check the defrost circuit and found the defrost heater working as designed. After the forced defrost cycle completed I ran service test 101 again and the bimetal showed open. The display showed 25 degrees in the FC at this time and the alarm started beeping. I found the compressor not starting and the overload tripping. I tested the compressor windings and the capacitor. Both tested good. Need to replace the start device. Ordering WPW10197428 START-DEV. RS for Mon 12/3.; ordrng 1 WPW10197428 (START-DEV)
Near Georgetown, TX 78633
Thomas L.
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for upper rack and door noise issues. Found upper rack to have broken wheels and a broken stop and the door hinges had broken pads. Replaced and tested. All operations are normal and all water connections are dry.
Near Wimberley, TX 78676
Brandon
Job Details: 11/27/2018
COOKTOP WHIRLPOOL WFC310S0ES1 "Arrived on site for customer complaint of a clip falling off of burner. I reinstalled clip, unit tested good"
Near Wimberley, TX 78676
Brandon
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIX305ESS1 "Arrived on site for customer complaint of filter being stuck, I removed filter and installed properly, tested good. Collected service fee on cc"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "arrived on site for customer complaint of unit not working properly and beeping, I put unit into diagnostic mode, found main control board was faulty, sending power to compressor, fans, and water valve without me telling it to. Ordering main control, and UIB, returning tech to replace main control first. Customer is aware of cost of both boards if needed ; ordrng 1 W11036562 (cntrl-elec) and 1 Wpw10675033 (cntrl-elec)"
Near Austin, TX 78731
Paul
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTE254ESS3 "Arrived onsite for the dishwasher with the detergent lid not opening or closing. Mr stated there was nothing wrong with the dispenser. Mr stated the machine has never cleaned the dishes good and the unit suds up bad. I found the customer using 7th generation liquid dish detergent for hand washing. Mr thought it was for using in the machine. I found the lower filter plugged with debris. I went over cleaning the filter with the customer. I ran diagnostics and found F6E1, F6E4, F6E3, & F3E3 stored error codes. I found the OWI lens covered with debris and cleaned it. The unit completed the cycle and all functions worked as designed. There were no water leaks present at the time of service. Call complete."
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/27/2018
REFRIGERATOR GE PSS26LSRCSS "Arrived on site. Replaced main control board behind unit. Tested dispenser, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78734
Cliff
Job Details: 11/27/2018
WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washing machine that will not fill. Tested unit and found water valve solenoids for hot and cold fill weak and not allowing water into washer. Replaced water valve assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 11/27/2018
OVEN GE JTP20W0F4WW "Arrived on site for “bake button not functioning” complaint. Removed defective panel, only to find wrong part number was ordered. WB36T10608 was ordered part. No information was found for model number with 04 engineering code. However, engineering codes 03 and 05 both use control panel with part number of WB36T10552. This is the part that I am requesting. Please do not substitute to previously ordered part, as it is too short, in length and too tall, in height. Office to set return schedule due to nature of requested part.; ordrng 1 WB36T10552 (control panel asm)"
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
DRYER WHIRLPOOL WED4800XQ1 "arrived on site to inspect dryer running with the door open. Upon further inspection, I found that the door switch was broken and needed to be replaced.The customer agreed to the repair and paid in full. I removed and replaced the door switch and tested the unit and it operated as designed. No lint observed during service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for customer complaint of ice not dispensing, I replaced ice bin, unit tested good."
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
WASHER MAYTAG MVWB755DW0 "arrived on site to inspect washer stopping in middle,of cycle. Upon further inspection, I placed the unit in diagnostics and tested and the unit attempted to show error codes, but flashed F7 and then went straight into test mode. I tested the unit and it filled and drained and when it was to agitate and spin, the unit stopped. I unplugged the unit and tilted the back to be able to look under the unit. I found large amounts of oil debris on the rotor and all panels of the unit. I removed the rotor and found a large amount of debris inside the rotor and on the stator/clutch. Also found that the clutch connection and stator connection was unplugged. I reconnected them and tested the unit again and it still stopped before agitation and spin all the time I could hear the unit attempting to engage the motor. No water leaks observed during service, job completed."
Near Austin, TX 78734
Cliff
Job Details: 11/27/2018
COOKTOP JENN-AIR JGC1530BS00 Arrived on site to diagnose a cooktop that is not getting hot enough. Adjusted settings on gas valve for center burner to make it more efficient for homeowner. All is not working properly and no further repairs are needed.
Near Austin, TX 78717
Lou
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. Before I replaced an6 parts, I placed the unit in diagnostics and tested. Error code F7E1 appeared. I cleared the code and continued with testing. At the end of testing, there were no error codes, but the element did not heat up. At the previous service call, tech replaced the main control due to no voltage from control to element and tested and it failed. Tech ordered another control and UI panel. The panel did not come with the UI control; therefore, I am ordering the UI control , jumper wire, heater and will return with the main control and UI panel. No water leaks observed during service.; ordrng 1 W10518394 (heater) and 1 W11028004 (wire) and 1 W11028325 (HOUSING-UI)"
Near Lakeway, TX 78734
Cliff
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIS18PNZB1 gate code 1106*. Arrived on site to diagnose and ice machine that is Making unusual noises. Tested unit and found cover grid not fully plugged in at Molex connector. This was causing ice to back up on the cutter grid and pump to run dry. Rewired cutter grid and verified proper operation of all components of machine. All is working properly at this time and no leaks were found at time of service. Unit is covered under manufacturer warranty until March 2019 and no charges were do from homeowner four trip today.
Near Austin, TX 78732
Cliff
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not filling with hot enough water. Tested unit and found a thermistor wiring not fully seated in control causing misregister of temperature. Re-seated thermistor wiring and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near The Hills, TX 78738
Cliff
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site to diagnose a washing machine that is not spinning or agitating. Tested unit and found capacitor week and not allowing motor to run. The pastor has also damage control. Also noted oil leaking from gearcase indicating gearcase failure. All three parts will need to be replaced to complete repairs. Noted speed sensor fault in control most likely due to other components previously listed. But will bring new shifter assembly with me in case needed on return trip. Return date is set for 11/30/18.; ordrng 1 W11035751 (gearcase)
Near Austin, TX 78750
Cliff
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found freezer door offset due to shifted guide rails. Reset guide rails into proper position and tested unit. Found all is functioning properly at this time. No leaks were found at time of service and freezer evaporator head four frost pattern in the kidding no cooling issues.
Near Austin, TX 78732
Cliff
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found cutter grid wire broken. Tested all other parts and components and found no other failures. Cutter grid will need to be replaced a complete repairs. Return date is set for 11/30/18.; ordrng 1 WP2313637 (grid-cuttr)
Near Austin, TX 78701
Scott
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW6400SW2 "Arrived on site for washer not finishing cycles . Ran diagnostic and got RPS error . Ran diagnostics wash cycle . Tub was over filling during c1 stage of diagnostics . During manual agitation cycle unit shut down and got OL error . Ran spin cycle no error codes . Will need both RPS sensor ,control board .
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2018
RANGE WHIRLPOOL WFG505M0BB2 Arrived on site and found control shorted and tripping breaker and popping and burning. Ordering new control to repair. ; ordrng 1 W11126814 (CONTROL)
Near Austin, TX 78704
Luis
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for odd smell. Ran diagnostics found damaged tube to recirculating pump,also found stained and odd smell from water pan. Installed new tube and water pan,ran diagnostics all test passed unit working as designed. ; used 1 W10863947 (TUBE) from stock"
Near Austin, TX 78739
Luis
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for broken wires to fill tube heater,removed failed fill tube assembly,installed new fill tube assembly ran water test passed water in icemaker unit working as designed."
Near Georgetown, TX 78626
Jonathan
Job Details: 11/27/2018
RANGE MAYTAG MGR6775ADS "Arrived on site to install previous diagnosed parts. Gained access office holder, removed failed holder and cleaned terminal connectors. Added gas tap to RF burner de to threads to orifice was half stripped. Tested for gas leaks, none found. Installed top and tested burners. All tested good. Paid in full on previous visit."
Near Austin, TX 78703
Luis
Job Details: 11/27/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for low ice production. Ran diagnostics found water leaking from filter housing. Removed filter no,water entering reservoir,installed filter water entering reservoir but also leaking from housing. Diagnosed unit will need filter head and tubing connected to filter head; ordrng 1 W11256498 (TUBE) and 1 W11266112 (HOUSING) and 1 WPW10678299 (TUBE) and 1 WPW10678300 (TUBE)"
Near Georgetown, TX 78628
Jonathan
Job Details: 11/27/2018
OVEN WHIRLPOOL WCG55US0HS "Arrived on site for front burners not changing from high to low. Performed diagnostics and tested burners. Found front left valve needed adjustment and burner cap wrapped. Found front right valve not changing in BTU. Removed valve and installed new. Checked for gas leaks. Assembled unit and burner caps. Tested unit, all tested good."
Near Round Rock, TX 78665
Jonathan
Job Details: 11/27/2018
MICROWAVE WHIRLPOOL GT4175SPS3 Arrived on site for microwave not heating or turntable turning. Inspected unit and tested. Removed unit and tested door switches. Found secondary switch stuck in open position and found primary not activating when door is in closed position. Removed failed door switches and installed new. Installed unit and tested heating operations. Tested all other operations. All tested good
Near Round Rock, TX 78665
Jonathan
Job Details: 11/27/2018
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for dryer not heating. Customer stated that unit was not heating at all. Performed diagnostics and checked error codes. Performed temperature test on time dry and found heating up to 160° as designed. When removing vent found lint buildup in vent. Tested dryer on sensor dry and monitor temperature and time drop, operating as designed. Called tech support and spoke with Ed. Added wet towel and ran temperature test on sensor dry. Ed stated that unit is not at fault. (SR#7723529218). According to customer where vent exits there was no air flow movement at all. Contacted office spoke with Erika and she stated that service fee would be due.
Near Round Rock, TX 78665
Jonathan
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dishwasher not dissolving soap. Performed diagnostics mode and found error code 3-3 OWI calibration fault, 4-3 wash motor fault and 10-1 dispenser fault. Ran automatic test cycle and found water not entering unit. Tested water valve to unit and found in off position. Turned water on and ran test mode again. Inspected valve underneath sink for leaks and checked inlet valve and found hose was cross threaded on valve and leaking. Removed hose and installed correctly. Ran test cycle again and monitor for leaks. Found wash motor not activating. Tested voltage at control and found within range. Tested voltage at motor and found no voltage. Traced wire and found broken inside of door. Repaired wire and tested unit. All tested good, no water leaks present."
Near Pflugerville, TX 78660
Jonathan
Job Details: 11/27/2018
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for oven having F1-E3 fault code. Performed diagnostics mode and checked fault codes. Tested temperature sensor at control and found within range. Tested to ground and found failed wire harness. Checked harness for ground and found wire pinched. Gained access to harness and repaired. Assembled unit and tested. All checked good. Paid in full on credit card.
Near Manor, TX 78653
Joseph C.
Job Details: 11/27/2018
MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for “bowed out side of cabinet” complaint. Inspected unit and found wrapper to be assembled correctly on unit. Instructed customer that wrapper has some play and that new wrapper would maintain same fitment. Unit is performing as designed.
Near Manor, TX 78653
Joseph C.
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW7000DW1 "Arrived on site for “not spinning out clothes” complaint. Inspected unit and found out of balance, overloaded and motor overheating codes. Instructed customer to verify load weights and balances. Unit is performing as designed. No leaks detected, at time of service
Near Round Rock, TX 78665
Jonathan
Job Details: 11/27/2018
DRYER MAYTAG MGDC465HW0 "Arrived on site for dryer not heating. Performed diagnostics mode and ran unit on time dry. Found igniter not glowing. Gained access to burner and igniter. Tested flame sensor and coils. Gained access to fuses and tested. All tested good. Inspected wire harness and connection. Checked voltage at gas valve with unit running at tested voltage, none found. Tested voltage at timer and found timer not sending voltage to valve. Schedule return for Monday the 3rd.; ordrng 1 WPW10185992 (TIMER)"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2018
COOKTOP WHIRLPOOL WFC150M0EB2 Arrived on site and replaced switch. Unit is now operating without constant indicator light.
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/27/2018
WASHER MAYTAG MVWB765FW2 "Arrived on site for “error codes” complaint. Inspected unit and found drain pump locked up. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL ED5CHQXKB04 "Arrived on site and found Evap fan bad And rattling. Ordering new fan assembly to repair. ; ordrng 1 W10124096 (fan,motor)"
Near Austin, TX 78739
Leonardo
Job Details: 11/27/2018
DISHWASHER KITCHENAID KDTM404ESS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Replaced sump and motor test unit and unit test good no leaks present at this time. Autho from Selina to replace sump and motor. Job complete
Near Buda, TX 78610
Leonardo
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not working. Test unit and found no power at outlet. Plugged unit in on another outlet and unit getting power. Advised customer to call electrician to check outlet.
Near Austin, TX 78758
Wesley
Job Details: 11/27/2018
WASHER WHIRLPOOL WET4024HW0 Arrived on site. Rep not available and building power out. Ordering door switch as apparently dryer shorts and arching visible at switch. ; ordrng 1 WP3406108 (switch-dor)
Near Austin, TX 78739
Leonardo
Job Details: 11/27/2018
COOKTOP WHIRLPOOL JGD3430BS00 arrived on site to test unit for unit igniting on its own. Test unit and found bad harness and bad module. Ordering new Harness W10854963 and new ignitor module WPW10475147. Rescheduled for Wednesday ; ordrng 1 W10854963 (HARNESS) and 1 WPW10475147 (MODULE SPARK )
Near Copperas Cove, TX 76522
Steve C.
Job Details: 11/27/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for the unit is not freezing or cooling. Found the compressor is turning off and on due to the start device is defective. Used personal stock start device and tested the unit. The compressor turned on and it kept on. The unit is starting to get cold and advise customer to wait 24 hours for the unit to start freezing and cooling. No water connections on the unit.
Near Nolanville, TX 76559
Steve C.
Job Details: 11/27/2018
REFRIGERATOR HOTPOINT CSX25GRBBAA Arrived on site for the unit will not dispense water. Tested the unit and found it is working properly. Customer advise she has not replaced the water filter in 5 years. Customer had a extra filter and went ahead and replaced the filter. Also clean the condenser under the unit. Unit works properly and all water connections were dry at the time of service.
Near Copperas Cove, TX 76522
Steve C.
Job Details: 11/27/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for the unit will not dispense ice. Tested the unit and found the dispenser motor is turning on. Inside the ice bin found the ice is all clumped together and melting. Found rust residue leaking inside the left door. Found the left door is warped and the insulation it’s caved in. Also found the icebox fanis weak. Unit will need a new left door, ice box fan and will use the separator on next visit. Advise customer door will take 6 to 8 weeks. All water connections were dry at the time of service.; ordrng 1 W10815695 (dor-fip ss) and 1 W10846539 (ICE BOX FAN)"
Near Austin, TX 78759
Wesley
Job Details: 11/27/2018
RANGE KITCHENAID KSGG700ESS Arrived on site and found unit heating as designed. Customer concerned by hot to touch surfaces. Advised customer concerning surfaces. Unit checks good. All operating as designed.
Near Kyle, TX 78640
Leonardo
Job Details: 11/27/2018
DISHWASHER WHIRLPOOL WDF330PAHS1 Arrived on site to test unit for dispenser not opening. Test unit and found dispenser getting voltage but not opening. Replaced dispenser test unit and unit test good dispenser opening no leaks present job complete
Near Killeen, TX 76542
Steve C.
Job Details: 11/27/2018
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site to replace all the parts previous tech ordered. Gain access to the spin basket and remove the spinner nut. Found the shaft has seized onto the GEARCASE and it’s all rousted out see pic. Also found the leveling pads are worn out. Unit will need a new outer tub, filter, screw and four leveling feet.will need AUTHO and reschedule customer. Will need two hours to complete the repair.; ordrng 1 CNOTE (AUTHO) and 1 CNOTE (2HRS) and 1 W10512161 (tub asm) and 1 WPW10109200 (screw) and 1 WPW10215093 (clean out filter) and 4 WPW10687506 (leveling leg)s"