Service History 853

Near Austin, TX 78725
Joseph C.
Job Details: 06/20/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for “broken orifice tubes” complaint. Removed and replaced all orifice tubes. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78752
Tyler B.
Job Details: 06/20/2019
WASHER WHIRLPOOL WFW9750WW01 "Arrived on site for door latch replacement, after further investigation, found door latch was not correct issue, issue was in relay on control board.
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
DISHWASHER JENN-AIR JDTSS244GS0 Arrived on site for dishwasher not closing correctly. Tested and inspected unit and found bent door strike creating closing issues. Made adjustments to door strike and tested unit. All operations are normal. No water leaks present at time of service.
Near Hutto, TX 78634
Wesley
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived onnsite and found f3e2 and shorted valves. Replaced housing assembly unit is now operating as designed. All checks good.
Near Austin, TX 78738
Leonardo
Job Details: 06/20/2019
COOKTOP WHIRLPOOL KICU509XSS23 Arrived on site to test unit for f47 error code. Replaced module test u it and u it still giving error. Will need to order new module and replace module and display at same time. Ordering W10857232 module rescheduled for Monday ; ordrng 1 W10857232 (MODULE )
Near Belton, TX 76513
Al
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived to inspect microwave lighting issues.Confirmed the complaint and removed and replaced the 3 way switch.Reassembled the unit and unit began operating as designed.Preformed a 2 minute water test and unit passed.Customer satisfied.JOB COMPLETE.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site and replaced high voltage control board and user interface recommended by tech line on previous visit. After replacement function is not restored. Spoke with tech line again and they recommended disconnecting main harness that leads to icemaker assembly. After disconnecting lights have returned and compressor is running, tech line recommended rebuilding icemaker assembly. Need to do ice box fan, icemaker, solenoid, harness, auger motor and damper ordrng 1 W10884720 (harns-wire) and 1 WPW10196393 (damper control assy) and 1 WPW10300024 (icemaker) and 1 WPW10308033 (motor-evap) and 1 WPW10309866 (solenoid) and 1 WPW10309868 (motor)"
Near Austin, TX 78704
Scott
Job Details: 06/20/2019
WASHER MAYTAG MVWB865GW0 Arrived on site installed console . Ran calibration and diagnostics . Not checked normal . Job complete . No water leaks detected at time of service . Job complete .
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not working. No display check voltage 120v at Control. Replaced control and test still no operation. Replaced console and test operation normal.
Near Austin, TX 78759
Scott
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site , replaced fresh food and freezer doors . All checked good . Will need to order shims and nameplate again ( had a dent on center ) . No water leaks detected at time of service . Please call to set return .; ordrng 2 4387828A (shim)s and 1 W10909682 (BADGE )"
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/20/2019
WASHER SAMSUNG WA48J7700AW/A2 Arrived on site for unit entering the out of balance failure code. Entered diagnostics and all functions worked properly until it tried to spin. When it tried to spin the motor started to grind and tripped the out of balance failure code.
Near Buda, TX 78610
Robert
Job Details: 06/20/2019
WASHER MAYTAG MHW6630HW0 "Arrived on job for complaints of leaks. Found the hot water valve damaged. Replaced valve and test, hose is also damaged will need to have supply hose replaced."
Near Leander, TX 78641
James
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and tested operation. I found very little water flow from dispenser. Removed filter and found filter head valves leaking indicating a failed filter head. Installed new filter head assembly and tested operation. I found the unit now has no water flow through filter but the filter head tests good. Instructed customer that they would need a new filter with the new filter head. Job complete
Near Austin, TX 78736
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for no cool. Pierced low side pressure reading +25 diagnosed faulty compressor. Replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly
Near Austin, TX 78727
Wesley
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived onnsite and tested unit for retaining water. Found unit with no errors and draining properly. Found customer concerned with sound of balance ring liquid. Unit is operating as designed. Advised customer on use and care.
Near Leander, TX 78641
Lou
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE204GPS0 "arrived on site to inspect dishwasher stopping during wash. I placed the unit in diagnostics showing no error codes. Unit went through test mode and operated as designed. I found that the unit was plugged into a GFCI outlet and was not plugged in all the way. I contacted Techline and spoke to Ed and explained my findings. Ed advised that the unit cannot be plugged into a GFCI outlet or be on a GFCI breaker. He provided During test mode, I verified amps to the element and in the process found that the right leg was badly bent causing the door to rub as its opened/closed. I advised the customer that I would be ordering a unit tub and the office would contact to schedule return service. I am ordering the tub ad will return with prescreened parts...sump/motor, sensor, main control and console and a CNOTE-2 HOUR JOB. No water leaks observed during service; ordrng 1 CNOTE (2 HOUR JOB) and 1 WPW10681507 (tub-dishwr)"
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL KMHS120EBS2 "Arrived on site to diagnose microwave with damaged cavity. Looks like grill touched cavity and created a short. Will need gray touch up paint.; ordrng 1 W10134625 (tuchup)"
Near Pflugerville, TX 78660
Wesley
Job Details: 06/20/2019
DISHWASHER FRIGIDAIRE FFCD2413UB Arrived onnsite to find alignment corrected by maintenance. However existing latch broken out of place. Rebuilt latch. Unit is now operating as designed.
Near , TX 78620
Leonardo
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2
Near Georgetown, TX 78626
Joel G.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL ED5HHGXTQ00 "Arrived on site to install parts ordered by previous tech. Verified faulty compressor. Replaced compressor, drier and valve, pulled a deep vacuum and verified no leak per vacuum. Recharged to specs on the high side. Taped incoming water line to water line on fridge to prevent kink but customer to monitor it for leaks. No water leaks present. Customer to give unit 24-36 hours for unit to get down to set temps.
Near Austin, TX 78746
Joseph C.
Job Details: 06/20/2019
WASHER WHIRLPOOL MHW5630HW0 "Arrived on site for “leaking from bottom of dispenser” complaint. Inspected unit and found no cuts or cracks in dispenser or hosing. Raised back feet to create negative bias to unit. Ran test cycle and quick wash cycle. Unit is performing as designed. No leaks detected, at time of service."
Near Marble Falls, TX 78654
Cliff
Job Details: 06/20/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site to diagnose the dryer with the long dry times. Tested unit and found clogged external venting preventing proper airflow through unit. Advised homeowner on duct cleaning company to call to have external venting clean. No further repairs are to be done by a appliance express at this time.
Near Georgetown, TX 78633
Joel G.
Job Details: 06/20/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site to install parts I previously ordered. Recovered system, replaced compressor, drier, valve pulled vacuum to 30 inches, verified no leaks per vacuum, and recharged to specs on the high side. Customer to give unit 48 hrs for it to get down to set temps and start making ice. Verified no water leaks at time of svc call.
Near Marble Falls, TX 78654
Cliff
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose a refrigerator that is building ice in the freezer. Found freezer door rails not retracting door properly causing an air leak and frost accumulation. Door rails will need to be replaced to complete repairs.; ordrng 2 WPW10120018 (slide rail (frz))s"
Near Leander, TX 78641
James
Job Details: 06/20/2019
DISHWASHER GE GSD2200G02WW Arrived on site and tested operation. I found that the unit is full of water and the motor will not run. Attempted to manually turn motor and found that assembly is locked up. Unit will need new sump and motor assembly to test further. I will also need the connecting boot for the sump to housing. ; ordrng 1 CNOTE (AUTHO)
Near Austin, TX 78703
Leonardo
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTM404ESS2 Arrived on site to test unit for unit not draining. Test unit and found board not sending signal to drain motor. Test unit and unit test good job complete.
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/20/2019
OVEN WHIRLPOOL WGG755S0BS01 "Arrived on site for the unit is not working properly. Customer advised that the upper oven will not work.. Tested the unit and found the lower oven is working properly. Also found the middle burner will not turn. Tested the unit and found the middle burner valve in stuck. Tested the upper oven and the control panel went blank when pressing start. Found the unit will need a new control board, control user interface, both igniters, gas valve and manifold. ; ordrng 1 CNOTE (AUTHO) and 1 W10528787 (swtch-memb) and 1 WPW10204705 (manifold) and 1 WPW10539964 (cntrl-elec) and 1 WPW10546238 (valve-gas)"
Near Austin, TX 78731
Tyler B.
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for nameplate. Installed name plate. No leaks on site
Near Killeen, TX 76549
Al
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived to inspect dispenser not dispensing ice or water.Discovered and photographed the gap in the left door causing switch not engage the switch.Ordering SHIMS.Needs more work.; ordrng 4 WP2177331 (SHIMS FOR RIGHT DOOR )s
Near Hutto, TX 78634
Joel G.
Job Details: 06/20/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to install parts I previously ordered. Replaced control. Harness that connects from UI to main board is also broken,All else is working fine.; ordrng 1 W11025616 (harns-wire) and 1 W11176109 (harns-wire)"
Near Briarcliff, TX 78669
Leonardo
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not washing or draining correctly. Test unit and found glass in drain motor. Removed glass test unit and unit test good job complete.
Near Austin, TX 78735
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 arrived on site for unit not powering on,found no power to ui,diagnosed faulty main control. Installed new main control powered unit on,tested ui unit working as designed."
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
RANGE WHIRLPOOL WFG505M0BS3
Near Austin, TX 78748
Ron
Job Details: 06/20/2019
WASHER GE GTW220ACK5WW "Arrived on site for washer not spinning / only stored code was a lid switch, inspected lid lock found slightly out of position. I uninstalled and reinstalled lid lock. Confirmed lid switch and lid lock operation in the test mode. Contacted GE spoke with Leslie instructed of findings, also confirmed lid lock on this unit did have the new vapor barrier. Customer made me aware of spinning issues / off balance issues that started a 2 weeks ago. I warned customer about the bath mats on top of dryer cannot go into the washer. I also warned about to small of a load causing washer not to spin. Instructed on shorting load to get better spin performance. Lastly discussed soap usage, determined customer was using to much soap recommend customer use 3 on her cap for large load and less for medium and smaller load"
Near Buda, TX 78610
Robert
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived on job for complaints of no ice. Ran diagnostics and icemaker not harvest. Replaced icemaker and run harvest and fill test. No leaks detected at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher not washing. Upon further inspection, I placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit dispensed water into the tub, but the motor never came on. I advanced through testing and the dispenser opened, drain pump operated and the element showed 7-9 amps. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78731
Tyler B.
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KBFS25EWMS1 "Arrived on site for frost in freezer. Removed frost and found that previous tech and missed upper section on sealing, added sealant and let dry and tested good, no air or water leaks on site"
Near Round Rock, TX 78665
Arthur B.
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite to install new upper sprayarm and retainer from prior tech’s diagnosis. Removed tube and installed new sprayarm and retainer. Reassembled. Unit now works as intended. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 arrived on site and inspected refrigerator and found filter head has failed, removing water filter causes it to spray water and flood fridge. Replaced filter head and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78754
Steve C.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site for the unit right door is lower than the left door. Remove the bottom grill and raise the right door. The unit now is level. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78737
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for noise and cooling issue. Found fresh food evaporator incased in ice. Diagnosed faulty defrost thermistor,defrosted evaporator replaced harness assembly,powered unit on tested air flow good. ; used 1 WPW10277799 (HARNESS ) from stock"
Near Killeen, TX 76543
Arthur B.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Arrived onsite to install new UI and heater to french door refrigerator from prior visit’s diagnosis. Removed and replaced both UI and tube heater. Reassembled. All functions/features work as intended. All water connections were dry at time of service.
Near Austin, TX 78756
Joseph C.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM00 "Arrived on site for “not cooling in fresh foods and freezer is thawing/no ice production” complaint. Inspected unit and found bimetal to be covered in ice and in opened state. Removed all frost and ice and removed and replaced bimetal. Unit checks good. No leaks detected, at time of service.
Near Austin, TX 78754
Wesley
Job Details: 06/20/2019
RANGE WHIRLPOOL WFC130M0AB0 "Arrived onnsite and found every burner compromised from use. Ordering burner receivers and burners to repair. ; ordrng 4 330031 (terminal block,surfa)s"
Near Kyle, TX 78640
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM Arrived on site and found top of freezer gasket has condensation building. Will need to bring back gasket additions and install them underneath freezer gasket per tech line recommendation. Will also need to bring back water dispenser pad it is sticking for customer. No water leaks from connections at time of service; ordrng 2 A3189395 (gasket)s and 1 W11028219 (pad)
Near Round Rock, TX 78664
Wesley
Job Details: 06/20/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site and found communication error and no function outside of diagnostics. Ordering UI and returning with control; ordrng 1 W11050696 (console)
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived on site for washer leaking and making loud noise. Upon arrival customer informed me that techs have been out to her house 14 times and have not been able to stop leak. Tested and inspected unit and found failed bearing. And well was water valve not fully opening (See SD-QuickPic) could not recreate leak while on site. Attempted to remove basket and was unable to do so.
Near Austin, TX 78731
Tyler B.
Job Details: 06/20/2019
DRYER WHIRLPOOL WED8620HW0 Arrived onsite for damaged panel. Found small chip on left side. ordrng 1 CNOTE (OFFICE RS ) and 2 W11310029 (panel)s
Near , TX 78653
Steve C.
Job Details: 06/20/2019
COOKTOP WHIRLPOOL WFE515S0ES2 Arrived on site to replace the harness due to short on the terminal block.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site and use the bubble solution on all connections underneath cooktop and could not find any gas leak. Disassemble the cooktop and use the bubble solution on all internal connections and did not find any gas leak. Could not duplicate customers experience. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "arrived on site to inspect refrigerator condensation buildup. Upon further inspection, I found the FC door gasket badly gapped at the top right corner. I checked temps and it was 29 degrees in the FC section. I found frost/ice buildup on the right rail, right side of the drawers and ice built up on the evaporator and rubbing on the fan blades. I removed the door and drawers and Evap cover and using my steamer, I removed the ice from the evaporator. Once the ice was removed and drawers and door put back in place, using my heat gun I reshaped the gasket. I adjusted the brackets as well. FC door closes and makes a good seal now. Advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Austin, TX 78703
Leonardo
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE704DSS1 Arrived on site to test unit for panel not responding. Replaced panel under warranty test unit an du it test good job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/20/2019
DISHWASHER JENN-AIR JDTSS244GP0 Arrived on site for damaged door seal.. It is actually the seal that goes on the outside of the frame that’s the problem. 1 W10864081 (seal)
Near Belton, TX 76513
Al
Job Details: 06/20/2019
FREEZER MAYTAG MZF34X16DW00 Arrived to inspect freezer not cooling.Opened the unit and immediately noticed the evaporator was frozen and had ice on it.I used my steamer to defrost the evaporator.I removed and replaced the thermistor.Reassembled the unit after seeing the new frost pattern on the evaporator.Unit now operates as designed.JOB COMPLETE
Near Austin, TX 78749
Ron
Job Details: 06/20/2019
WASHER WHIRLPOOL WFW96HEAC0 "Arrived onsite to install previously diagnosed part, installed flowmeter unit ran with no issues or leaks"
Near Austin, TX 78704
Joseph C.
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW4950HW0 "Arrived on site for “unit not powering on” complaint. Inspected unit and found control to be unresponsive. Control had 120VAC coming into it, but was unresponsive. Removed and replaced control. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78703
Joseph C.
Job Details: 06/20/2019
DRYER WHIRLPOOL WGD75HEFW0 "Arrived on site for “unit shuts off intermittently” complaint.) 1 W10919207 (panel-cntl) and 1 W11025125 (harns-wire)"
Near Temple, TX 76502
Al
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRSF505ESS01 Arrived to inspect ice dispenser concerns. Verified no ice was in the ice bin.Removed and replaced the ice maker.Reassembled the unit and unit began operating as designed.Customer told to wait for healthy ice production.All water lines were dry at the time of service.CUSTOMER SATISFIED JOB COMPLETE.
Near Georgetown, TX 78633
Lou
Job Details: 06/20/2019
DISHWASHER GE GDT655SSJ2SS "arrived on site to inspect dishwasher not cleaning/heating. Upon further inspection, placed unit in diagnostics showing no error codes. Unit operated as designed but element did not come on. I tested ohms to the element and it showed 6ohms. I removed and replaced the element and pressed the reset button and tested again and the element came on as designed. Advised customer if he had more issues with the unit not cleaning or heating to contact our office. No water leaks observed during service, job completed."
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site to install previously diagnosed parts. Upon attempting to replace parts found that dispenser shield tray would not come out. Upon inspecting new door found that it is damaged out of the box. Will need to order new door and also ordering dispenser parts as well. Reassembled unit. No water leaks present at time of service. Office to schedule return trip.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10663699 (PAD) and 1 W10696713 (GASKET ) and 1 W10752689 (HEATER) and 1 W10757499 (BRACKET ) and 1 W10792144 (SHIELD) and 1 W10848267 (GRILLE) and 1 W10905360 (TRAY) and 1 W11254959 (DOOR) and 1 WPW10298244 (HANDLE )
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site and found temperature in freezer is 10, took picture. Spoke with techline found E5 on 56, ran test 57 and 45. 57 passed correctly but 45 did not fill ice tray with water. Found waterline is frozen, removed ice from waterline and ran test 45 again and this time it filled properly
Near Austin, TX 78725
Joseph C.
Job Details: 06/20/2019
RANGE FRIGIDAIRE FFGF3052TSD "Arrived on site for “pieces missing from regulator” complaint. Inspected unit and found diaphragm spring missing. Removed and replaced regulator. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Al
Job Details: 06/20/2019
DISHWASHER MAYTAG MDB8989SHZ0 Arrived to inspect no power to the unit.Customer says he last noticed the issue several days ago.I attempted to power on the unit and unit did not turn on.I checked voltage at the junction box and got no power.I checked the connections at the junction box and noticed the white wires had come loose.The black wires were also loose.I reconnected the wires and unit powered on and began working as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE
Near Georgetown, TX 78628
Cliff
Job Details: 06/20/2019
OVEN WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose an oven that is not cooking at proper temperature. Tested unit and found oven calibration cooking 30° too hot. Reset calibration settings to account for offset. All is operating properly at this time and no other repairs are needed.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2019
RANGE WHIRLPOOL WFG515S0EB0 Arrived on site for unit that will not heat. Inspected unit and igniter would click but burner would not light. Found cookie sheet grounding out igniter. Moved sheet and tested bake. Also adjusted right rear burner for too small a simmer flame.
Near Austin, TX 78749
Luis
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived on site for cooling issues. Ran diagnostics found bimetal reading open. Diagnosed faulty defrost bimetal, removed harness assembly installed a new harness that includes defrost bimetal,changed defrost setting to basic, unit will run he ought a defrost cycle every 8hrs of compressor run time."
Near Austin, TX 78727
Andy
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for refrigerator ice bin not coming out. Tested and inspected unit and found failed ice bin catching on refrigerator not allowing it to slide out. Was able to get ice bin out of unit after some time of working bin in and out. Replaced with new. Tested unit and all operations are normal. No water leaks present at time of service
Near Austin, TX 78746
Joseph C.
Job Details: 06/20/2019
OVEN WHIRLPOOL WOS51EC7HS01 "Arrived on site for “F9E0 and F1E1 error codes” complaint. Inspected unit and found to be wired incorrectly. Power wire was loose on main control, as well. Retired unit to house supply and reconnected harness to control. Tested unit. Unit is performing as designed."
Near Granger, TX 76530
Arthur B.
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not starting. Attempting to run diagnostics and found control not responding. Found control DOA. Removed and replaced control assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
WASHER AMANA NTW4516FW3 Arrived on job to replace motor or harness. Found motor shorted. Replaced motor and test operation normal. No leaks detected at time of service
Near New Braunfels, TX 78130
Kevin
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and replaced freezer door diagnosed on previous visit. No water leaks from connections at time of service, job complete"
Near Leander, TX 78641
James
Job Details: 06/20/2019
RANGE WHIRLPOOL WFE510S0HS1 Arrived on site and found console dented. Installed new and checked for proper fit. Unit tests good. Job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 "Rived on site and replaced water line to icemaker and added shims to door. Ran tested 97 and icemaker will now fill properly. No water leaks from connections at time of service, job complete."
Near Georgetown, TX 78633
Joel G.
Job Details: 06/20/2019
REFRIGERATOR GE ZISS480DMASS "Arrived on site to install parts I previously ordered. Replaced fan motor and ice maker, and verified operations. Ice maker cycled and filled. Customer to give unit a few hours before ice making starts and 48 hrs for temps to get down to set temp. Verified no water leaks at time of svc call.
Near Austin, TX 78744
Scott
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site for leaking ice maker . Found fill tube pinched under fill cup on IM . Reinstalled I’m correctly . Ran harvest test all checked normal . No water leaks detected at time of service . Job complete .
Near Smithville, TX 78957
Steve C.
Job Details: 06/20/2019
RANGE WHIRLPOOL WFE505W0HS0 Arrived on site for the units right rear burner will not turn on. Tested unit and found a short on the right rear element. Replace the right rear element and test the unit. Unit is working properly and job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the main control, lid lock and actuator due to the unit not sensing correctly and service pointer W10682535 for the lid lock. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Bastrop, TX 78602
Steve C.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site for the unit is not cooling properly in the fresh food section. Found there is proper airflow going into the fresh food section. Found the returning vent was covered by a plastic bag Causing the units airflow not to circulate properly. Remove the plastic bag and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78759
Scott
Job Details: 06/20/2019
OVEN KITCHENAID KEBS109BSS00 "Arrived on site for dead oven . In Talking to customer , found power had gone out while cooking . Found thermal fuse had blown to high temps because cooling fan had stopped working while power was out . Unit wasn’t properly cooling with no fan . Replaced thermal fuse ,preheated oven . All checked good .
Near Austin, TX 78746
Tyler B.
Job Details: 06/20/2019
DISHWASHER KITCHENAID KDTE104DWH0 "Arrived back onsite for pump replacement. Replaced defective pump and tested good, no leaks on site Pump and motor
Near Cedar Park, TX 78613
Lou
Job Details: 06/20/2019
WASHER WHIRLPOOL WFW6620HC0
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDT710PAYM6
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on job for complaints of door not staying down. Found friction pad broken. ; ordrng 2 WP8268961 (pad)s
Near Austin, TX 78732
Andy
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KSSC42QVS02 Arrived on site for refrigerator not making ice. Tested freezer temperature and found it to be at 6° cycled ice maker and ice maker would not cycle. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78727
Wesley
Job Details: 06/20/2019
DRYER WHIRLPOOL WED4616FW0 Arrived onnsite and found long dry times due to clogged house vent. Unit is otherwise operating as designed. Ad used customer on findings. Advised on maintenance.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/20/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site and found upper door is damaged, disassembled door and replaced outer panel and it is now correct, job complete"
Near Liberty Hill, TX 78642
Cliff
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found icemaker shut off arm not staying secure in icemaker assembly. Shut off form and icemaker will both need to be replaced to complete repairs. ordrng 1 W11226459 (ARM)
Near Austin, TX 78738
Luis
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for ripped gasket. Found damaged gasket, gasket splitting diagnosed unit will need a new gasket. Installed new gasket checked door seal good."
Near Austin, TX 78745
Ron
Job Details: 06/20/2019
DRYER ROPER RED4516FW0 "Arrived onsite for for dryer making a scraping noise, performed diagnostics could clearly hear the scraping noise from the rear of the dryer. Found drum dent caused felt seal to tear. Placed order for replacement drum pn W10899578 ; ordrng 1 W10899578 (drum)"
Near Spicewood, TX 78669
Luis
Job Details: 06/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for ice maker and dispenser issues. Found freezer door not closing,found no lights on in fresh food, tested dispenser not operational. Powered unit off from ui, unit not powering off. Removed ice build up behind freezer door,checked door operation good closing correctly,found slight gap at right hand corner of gasket. Powered unit on no lights,removed deli control found water in deli housing, wires to ui corroded and ui control has corroded pins. Unit will need deli door and ui due to corrosion,gasket will need to be remolded on return visit. Need AUTHO for deli control and door. ; ordrng 1 W10815669 (DOOR) and 1 WPW10769076 (DELI CONTROL )"
Near Leander, TX 78641
James
Job Details: 06/20/2019
DRYER MAYTAG MEDX655DW1 Arrived on site and tested operation. Customer stated that the unit began working a couple days after it quit but now it just runs and never stops the cycle. Tested timer and found that the timer motor has failed. Installed new timer and tested operation. Unit now functioning properly. Job complete
Near Austin, TX 78726
Andy
Job Details: 06/20/2019
COOKTOP KITCHENAID KGCD807XSS01 "Arrived on site for cooktop Right front burner not igniting, griddles rusting and downdraft filter issue. Tested and inspected unit found downdraft filter is working properly and has good air flow. Customer stated that sometimes when it gets dirty it weakens air flow. Found right front burner not igniting due to igniter sparking down on burner head and not to the side of burner head as designed. Made adjustments to igniter on burner head and tested unit. All operations are normal. No other repairs are needed at this time."
Near , TX 78634
Wesley
Job Details: 06/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit operating as designed while inspecting for not drying properly condition. Called and advised customer on findings.
Near New Braunfels, TX 78130
Robert
Job Details: 06/20/2019
DRYER MAYTAG MEDX655DW1 Arrived on job for complaints of no heat. Found the cutoff open. Replaced and test.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/20/2019
REFRIGERATOR GE GSS25LGMFBB Arrived on site and replaced leaking water reservoir. The water dispenser line in the freezer door is frozen and steam would not open it up. The customer will turn the unit off for 24 hours to remove the ice from the waterline in the freezer door in order to make the water dispenser perform properly. All water connections were dry.
Near Harker Heights, TX 76548
Al
Job Details: 06/20/2019
WASHER MAYTAG MVWB725BW0 "Arrived to inspect washer with SD (F71 and F80) lid lock error code.Confirmed the complaint and attempted service test mode and unit went through all but SPIN.Removed the tub to see if there were any items underneath it and there were none.Removed the wash plate and installed a new one and the unit still preformed the same.Put the original wash plate back on the unit and advised the customer the issues were with the BEARING on the unit.
Near Round Rock, TX 78665
Arthur B.
Job Details: 06/20/2019
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived onsite for customer complaint of OTR microwave not venting properly. Tested unit with paper towel. Found no suction. Uninstall unit and found vent flap crushed. Corrected issue and reinstalled unit. Tested unit once again and found good suction and air flow. No other issues found.
Near Hutto, TX 78634
Wesley
Job Details: 06/20/2019
DRYER MAYTAG MEDC465HW0 Arrived on site For door issue and repaired by replacing handle and instructing customer on use and care. All checks good.
Near Austin, TX 78758
Tyler B.
Job Details: 06/20/2019
REFRIGERATOR LG LFXS29626S "Arrived onsite for unit not making ice, found water/ice cubes in the molding, but not dropped found freezer at 0*, tested ice maker and found motor seized. Unit would need ice maker to repair.
Near Pflugerville, TX 78660
Joel G.
Job Details: 06/20/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site to diagnose fridge not making ice. Found 7 degs in ice room and 3 degs in frz. Ran diags and all checks fine and no error codes, ice maker cycled fine. Ran water test and ice maker didn’t fill, found ice maker fill tube frozen. Previous company didn’t put the heater back on correctly and damaged it. Had to replace heater and verified 120 vac to it in diags. Ice maker filled fine in diags. Verified no water leaks at time of svc call."