Near Austin, TX 78727
Tyler B.
Job Details: 12/01/2018
OVEN WHIRLPOOL WEG515S0FS0 Arrived on site for no bake. Set to 350. Unit wouldn't ignite. R&R igniter and still not ignition. R&R spark mod and tests good. No gas leaks on s the
Near Austin, TX 78727
Tyler B.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on site for leaking unit. Found leak from sump. R&R pump and motor and tested good no leaks on site
Near , TX 78628
Steve C.
Job Details: 12/01/2018
OVEN WHIRLPOOL WCG55US0HS00 Arrived on site for the left rear burner will not ignite. Tested the unit and found the left rear burner will not spark. The rest of the burners do you work properly. Replace the spark module and tested the unit. Left rear burner still not igniting. Found the unit will need new switch harness and will need to order the electrode. Office will need to contact the builder and reschedule the customer.; ordrng 1 W10868534 (harns-wire) and 1 W11220380 (LEFT REAR ELECTRODE )
Near Hutto, TX 78634
Jonathan
Job Details: 12/01/2018
RANGE WHIRLPOOL WFG540H0ES1 "Arrived on site for range cooktop right rear burner not working properly. Performed diagnostics and inspected orifice, found clogged. Cleared orifice and tested and found uneven flame. Inspected burner cap and found wrapped. Removed failed burner caps and installed new. Tested operation. All tested good."
Near Georgetown, TX 78633
Steve C.
Job Details: 12/01/2018
DRYER WHIRLPOOL WED75HEFW0 Arrived on site for the unit is extremely loud. Tested the unit and found the unit is making a vibration noise near the motor. Remove the front panel and Found the unit will need a new motor and blower. Will use the sound pads on next visit and also the repair kit.; ordrng 1 W11086656 (motor-drve)
Near Austin, TX 78757
Tyler B.
Job Details: 12/01/2018
WASHER WHIRLPOOL WTW7500GC Arrived on site for no fill. Failed valves. R&R valves and tests good. No leaks on site
Near Austin, TX 78758
Tyler B.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL KDTE234GPS Arrived on sote for damages tub. R&R tub and tested good. No water supply at build site
Near Harker Heights, TX 76548
Al
Job Details: 12/01/2018
DISHWASHER KITCHENAID KDTE204GPS0 Arrived to inspect unit not working properly. Ran unit through wash cycle and unit motor never came on. The unit will require a pump and motor on return. Part needed W11124384Still needs more work.PART WAS NOT SENT WITH TECHNICIAN ; ordrng 1 W11124384 (PUMP AND MOTOR)
Near Austin, TX 78703
Scott
Job Details: 12/01/2018
WASHER MAYTAG LAT9800AAV "Arrived on site for leaking and knocking when running . Found washers in hose are worn out ,no leaks in unit . Recommended new water lines for both supplies . The knocking was just out of level . No water leaks with unit at time of service . Collected 108.24 ck 1403."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site or Noisey freezer operation. Inspected unit and found that the freezer evaporator was iced up due to a restricted drain just below the evaporator coil‘s. Removed ice and tested drain. All water connections were dry.
Near Austin, TX 78759
Scott
Job Details: 12/01/2018
WASHER MAYTAG MVWX700XL1 "Arrived on site for leaking washer . Found gearcase leaking oil and water . Rust is developing on motor , splutch and actuator look to be in good shape . Will need gear case and motor . No other water leaks detected at time of service .Job complete ."
Near Kempner, TX 76539
Al
Job Details: 12/01/2018
MICROWAVE GE JVM3160RF5SS "Arrived to install previously ordered parts. I removed and replaced the magnetron, transformer, capacitor and diode. I reassembled and tested the unit. After reinstalling the unit, it UNIT TURN ON FOR 1 SECOND THEN SHUTS OFF 0000 ACROSS SCREEN--IT CONTINUES TO SHORT ITSELF. Will need more work. Chase to order additional parts for return visit. NEEDS MORE WORK.; O-emld tckt"
Near Meadowlakes, TX 78654
Thomas L.
Job Details: 12/01/2018
MICROWAVE KITCHENAID KBHS179SSS06 Arrived on site for no heat conditions. Tested unit to find the magnetron and inverter intermittently firing. Replaced magnetron and inverter and tested unit. Unit now heats properly.
Near Austin, TX 78759
Scott
Job Details: 12/01/2018
WASHER MAYTAG MVWB865GW0 "Arrived on site for unit making a very loud squeaking noise in spin cycle . Found noise coming from gearcase . Replaced gear case , ran calibration and wash cycle . All checks normal . Nonwater leaks detected . Job complete."
Near Cedar Park, TX 78613
James
Job Details: 12/01/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 Arrived on site and tested operation. Found fresh food drain frozen. Removed water and used steamer to thaw drain. Used factory approved silicone to seal drain tube to cabinet. Also found right hand door gasket torn and will need to be replaced; ordrng 1 W10917313 (gasket-dor)
Near Taylor, TX 76574
Jonathan
Job Details: 12/01/2018
REFRIGERATOR KITCHENAID KSSC48FTS02 "Arrived on site for refrigerator not cooling. Performed diagnostics mode and tested all operations. Found compressor not running. Tested voltage to inverter box and found 120 volts. Tested inverter box and light flashing In sequence of 3 meaning failure. (BI130) . Customer approved estimate. Removed failed inverter and installed new. Checked compressor operation. Inspected evaporator for developing frost pattern. All tested good, no water leaks present. Customer paid in full on credit card."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Checked for no heat issues. Found error code for no heat in diagnostics. Found loose connection at heater not allowing heater to kick on. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Checked for no heat issues. Found error code for no heat in diagnostics. Found loose connection at heater not allowing heater to kick on. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site. Checked for no heat issues. Found error code for no heat in diagnostics. Found loose connection at heater not allowing heater to kick on. Reconnected connector and cycled, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Robert
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of not dispensing ice. Found the bin not opening door but solenoid works. Replaced ice container and test
Near Wimberley, TX 78676
Robert
Job Details: 12/01/2018
OVEN KITCHENAID KEBC107KSS0 Arrived on job for complaints of not heating after clean cycle. Found thermostat open. Replaced thermostat and heating working now.
Near Wimberley, TX 78676
Robert
Job Details: 12/01/2018
DISHWASHER MAYTAG MDB6769PAS0 Arrived on job for complaints of upper rack not working. Found the rollers not aligned correctly. Made adjustments to rack and test. No leaks detected
Near San Marcos, TX 78666
Robert
Job Details: 12/01/2018
WASHER WHIRLPOOL WTW8500DC5 Arrived on job for complaints of noise. Found bearing on gearcase bad. Replaced gearcase and run calibration. No leaks detected.
Near Austin, TX 78727
Lou
Job Details: 12/01/2018
MICROWAVE WHIRLPOOL IBMS1455DS00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer advised that they have not been able to get someone to removed tile around unit to be able to pull it from the wall. Customer will contact office to reschedule. Will return with all parts.; O-emld tckt"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 12/01/2018
VENTHOOD WHIRLPOOL GXW7336DXS2 "Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing it to kick on. Re-position and reconnect connector and cycled, all functions tested OK. job complete"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 12/01/2018
VENTHOOD WHIRLPOOL GXW7336DXS2 "Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing it to kick on. Re-position and reconnect connector and cycled, all functions tested OK. job complete"
Near Canyon Lake, TX 78130
Diego G.
Job Details: 12/01/2018
VENTHOOD WHIRLPOOL GXW7336DXS2 "Arrived on site. Check for no operation issues. Found loose connection at terminal not allowing it to kick on. Re-position and reconnect connector and cycled, all functions tested OK. job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DRYER WHIRLPOOL MEDC215EW1 "Arrived on site. Checked for no heat issues. Found cut off bad. Replaced cut off kit and cycle, all functions tested OK. Did advise customer that exhaust is completely clogged and caused the cut off switch to go bad. Instructed customer they would need to get that cleaned out before using unit. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DRYER WHIRLPOOL MEDC215EW1 "Arrived on site. Checked for no heat issues. Found cut off bad. Replaced cut off kit and cycle, all functions tested OK. Did advise customer that exhaust is completely clogged and caused the cut off switch to go bad. Instructed customer they would need to get that cleaned out before using unit. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DRYER WHIRLPOOL MEDC215EW1 "Arrived on site. Checked for no heat issues. Found cut off bad. Replaced cut off kit and cycle, all functions tested OK. Did advise customer that exhaust is completely clogged and caused the cut off switch to go bad. Instructed customer they would need to get that cleaned out before using unit. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDF540PADM3 "arrived on site. Checked for no operation issues. Found motor locked up not allowing unit to wash. Replaced sump and motor and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
REFRIGERATOR MAYTAG WRF555SDFZ05 Arrived on site. Checked for noise issues. Found temperature refrigerator at 37° and zero in the freezer compartment. Called tech-support and they are not concern with noise. Tech-support directed customer to get with customer care for resolution. No leaks present. Job complete. File#7723575823
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
REFRIGERATOR MAYTAG WRF555SDFZ05 Arrived on site. Checked for noise issues. Found temperature refrigerator at 37° and zero in the freezer compartment. Called tech-support and they are not concern with noise. Tech-support directed customer to get with customer care for resolution. No leaks present. Job complete. File#7723575823
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
REFRIGERATOR MAYTAG WRF555SDFZ05 Arrived on site. Checked for noise issues. Found temperature refrigerator at 37° and zero in the freezer compartment. Called tech-support and they are not concern with noise. Tech-support directed customer to get with customer care for resolution. No leaks present. Job complete. File#7723575823
Near Austin, TX 78749
Kevin
Job Details: 12/01/2018
WASHER WHIRLPOOL WTW5600XW0 "arrived on site and found error code 4 motor control, oceans will operate in a manual diagnostic cycle but when set on a normal wash cycle it will not progress. There is also a crackling noise coming from the control board. Replace control board and washer is now operating properly and a normal cycle will progress. No water leaks from connections at time of service, job complete
Near Austin, TX 78749
Kevin
Job Details: 12/01/2018
WASHER WHIRLPOOL MVWB850YW1 "Arrived on site and found water is leaking from bleach cup, Per customer request also replaced detergent dispenser cup. No water leaks from connections at time of service, job complete."
Near Harker Heights, TX 76548
Al
Job Details: 12/01/2018
MICROWAVE KITCHENAID KMHS120ESS3 Arrived to install parts from previous day. Removed and reinstalled 3 switches and FUSE. TESTED UNIT AND UNIT TESTED AS DESIGNED.Job complete. Customer charged $200.35 total$55.09 parts$129.99 labor plus tax$200.35 total; ordrng 1 CNOTE (HAVE COS GET WITH AR ABOUT CALL AND PRICING )
Near Austin, TX 78745
Kevin
Job Details: 12/01/2018
DRYER WHIRLPOOL WED5300VW0 "Arrived on site and found element has failed after replacing element removed all lint from interior. Dryer is now operating properly, job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 12/01/2018
DRYER MAYTAG MEDB765FW0 Arrived on job for complaints of not drying. Found not drying on sensor load thermistor not working taking time off too soon; ordrng 1 WP8577274 (thermistor)
Near Austin, TX 78748
Kevin
Job Details: 12/01/2018
DRYER WHIRLPOOL WED9151YW0 "Arrived on site and found element has failed, after replacing element dryer is not functioning properly. Removed all lint from interior, job complete."
Near Pflugerville, TX 78660
Wesley
Job Details: 12/01/2018
OVEN WHIRLPOOL WOD51EC0AS03 "Arrived on site and found unit fuse shorted. Replaced fuse. Also discovered improper and low voltage at fuse, advised that electrical problem must be addressed by an electrician."
Near Liberty Hill, TX 78642
Steve C.
Job Details: 12/01/2018
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site for the unit van hood has a scratch mark. Found the scratch mark is on the left side on the vent hood stainless steel. Found the part is unrepairable. Unit does have the 30 day cosmetic warranty. Advise customer Whirlpool will contact him.
Near Kyle, TX 78640
Kevin
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site and complaint is food is going bad. found refrigerator temperature is 33-35 degrees on the top shelf, took one picture. Temperature is 42 in fresh food bottom drawer, freezer temperature is 4-10 degrees, reported temperatures to tech line SR7723578559 Temperature is correct and they have no recommendations To replace any parts. Customer also noted that the bottom of the fresh food door protrude farther out than the freezer door tech line recommended adding permagum to the gasket this has helped but it is still not perfect. There is no condensation or frost in either sections, took pictures of everything. No water leaks from connections at time of service, Job complete."
Near Austin, TX 78747
Kevin
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL GI6SARXXF02 "Arrived on site and found icemaker has failed after replacing icemaker it cycled immediately and filled. No water leaks from connections at time of service, job complete"
Near Liberty Hill, TX 78642
Steve C.
Job Details: 12/01/2018
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site for the unit will not turn on. Tested the unit and found nothing is responding. Remove the unit from the wall down the wires to the unit are not connected to a plug. Advise the Builder to contact a electrician.
Near Austin, TX 78748
Kevin
Job Details: 12/01/2018
DRYER WHIRLPOOL WED4815EW1 "Arrived on site and found dryer is heating properly but there is no airflow, dryer vent disappears into the floor and the homeowner inspected the other end underneath the house and found the installation was incorrect. After correcting the vent hose air flow is good. No for the repairs required at this time, job complete."
Near Temple, TX 76502
Al
Job Details: 12/01/2018
RANGE KITCHENAID KSEG700ESS3 Arrived to inspect Back right burner not working. I confirmed the complaint and removed and replaced the RR switch and RR element. I reassembled the unit and tested the unit and it tested as designed. JOB COMPLETE PARTS USED 10911303 & WP8273994
Near Austin, TX 78703
Luis
Job Details: 12/01/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for ice build up on left side of fresh food evaporator. Found drain trout bent,damaged evaporator cover,crack in thermistor and thermistor in wrong location. Called tech support to document on going issue per tech support cover needs to be replace also with faulty parts. Installed new trout,harness assembly. Secured thermistor to correct location on suction line using a zip tie,installed new cover secured cover with 4 screws. File number 7723571491"
Near Lampasas, TX 76550
Al
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRS325FDAB02 "Arrived to inspect side by side leaking water, not making any ice. Confirmed the complaint and removed the water filter, turned on the water supply and unit now has water to dispenser and water supply to ice maker. Customer to allow 24 hours for full ice production. JOB COMPLETE NO PARTS USED OOW"
Near Leander, TX 78641
James
Job Details: 12/01/2018
OVEN FRIGIDAIRE FFGF3017LBH Arrived on site and tested operation. Found f31 error in memory. Found control reading temp probe at 45 degrees. Ohmed temp probe and found to be reading at room temp indicating a faulty control. Installed new control and hard wired temp probe to control. Tested for proper heating. Unit working properly. Job complete
Near Killeen, TX 76542
Al
Job Details: 12/01/2018
WASHER WHIRLPOOL WFW92HEFC0 Arrived onsite for installation of dispenser system and expansion board. Installed and tested the unit. No leaks observed at the time of service.JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site and tested operation. Found fault for failed motor. Found motor is not running in diagnostics. Installed new sump and motor assembly and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
RANGE AMANA AGR5330BAS3 "Arrived on site. Check for oven door issues. Found gasket not sealing oven door. Replaced gasket and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
RANGE AMANA AGR5330BAS3 "Arrived on site. Check for oven door issues. Found gasket not sealing oven door. Replaced gasket and tested, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
RANGE AMANA AGR5330BAS3 "Arrived on site. Check for oven door issues. Found gasket not sealing oven door. Replaced gasket and tested, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78717
Lou
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to install previously diagnosed and ordered parts. Before installing new UI and main control, I checked ohms to the element at the control and found it open. I checked ohms at the elements connections verifying that the wiring harness was not bad and again, I found it open. As I went to replace the element, I opened the part box that I was sent with and found that I had the wrong part. I notified the office of my findings and another tech was I; my area and had the part needed. Once the tech brought me the part needed, I removed and replaced the element and tested the unit and it operated as designed. I verified the element was working by pouring water on it and it sizzled as expected. No water leaks observed during service, job completed. I am returning the element that has been sent with me that is wrong. Office has been notified."
Near Austin, TX 78717
Lou
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDT720PADB0 "Arrived on site to inspect dishwasher. Upon arrival, I questioned the customer regarding warranty and she advised that she moved in January 2018. The customer could not provide any documentation so I advised that they needed to contact Whirlpool to discuss warranty."
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
WASHER WHIRLPOOL WFW97HEDC0 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser motor. Repositioned and reconnected connector and cycled, all functions tested OK. Also instructed customer on detergent concentration on panel. No leaks present. Job"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
WASHER WHIRLPOOL WFW97HEDC0 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser motor. Repositioned and reconnected connector and cycled, all functions tested OK. Also instructed customer on detergent concentration on panel. No leaks present. Job"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
WASHER WHIRLPOOL WFW97HEDC0 "Arrived on site. Checked for dispenser issues. Found loose connection at dispenser motor. Repositioned and reconnected connector and cycled, all functions tested OK. Also instructed customer on detergent concentration on panel. No leaks present. Job"
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Checked for no operation issues. Customer stating refrigerator turned completely off and trips the breaker randomly. Called tech-support and there saying being that refrigerator is on a GFI breaker could be causing the problem. Instructed customer they will need to update With regular breaker instead of GFI breaker per tech support. No leaks present. Job complete File#7723577770
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Checked for no operation issues. Customer stating refrigerator turned completely off and trips the breaker randomly. Called tech-support and there saying being that refrigerator is on a GFI breaker could be causing the problem. Instructed customer they will need to update With regular breaker instead of GFI breaker per tech support. No leaks present. Job complete File#7723577770
Near New Braunfels, TX 78130
Diego G.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Checked for no operation issues. Customer stating refrigerator turned completely off and trips the breaker randomly. Called tech-support and there saying being that refrigerator is on a GFI breaker could be causing the problem. Instructed customer they will need to update With regular breaker instead of GFI breaker per tech support. No leaks present. Job complete File#7723577770
Near Jarrell, TX 76537
Arthur B.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for customer complaint of french door refrigerator getting frost on RH side of FC door. Found door not level. Adjusted door so that both sides are even. Door now sits well and level with cabinet. Ran test 036 for icebox fan and found no movement. Removed and replaced icebox fan. Reassembled and ran test 045. Unit called for water. No other issues found. All water connections were dry at time of service.
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM Arrived onsite for customer complaint of SxS refrigerator lights to illuminating. Removed and replaced both RC/FC LED modules. Both sections now come on and off as intended. No other issues found. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 12/01/2018
DRYER WHIRLPOOL WED4850BW0 "Arrived onsite for customer complaint of dryer not heating. Removed back panel and found TCO with no continuity. Element and fuse check ok. P&L are as follows; 279816 (Cutoff)Have customer 10% military discount off labor. Removed and replaced TCO. Reassembled and tested. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 12/01/2018
DISHWASHER WHIRLPOOL WDF320PADS2 "arrived on site to install previously diagnosed part. At the previous service call, I diagnosed the unit as needing a sump/motor assembly and quoted the customer. I removed and replaced the sump/motor assembly and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78703
Luis
Job Details: 12/01/2018
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived on site for faulty filter head,removed filter cover found broken filter head and damaged tubing. Installed new filter head and tubing reassembled unit, found signs of water leaking behind unit,found small leak at incoming water line. Tightened line no leaks found advised customer to have line replaced. Ran diagnostics all test passed unit working as designed."
Near Austin, TX 78703
Luis
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL KRFC302EBS Arrived on site for unit off balance. Pulled unit out found back of flooring a little higher then front causing unit to lean forward. Reinstalled unit found hinge out of align. Realigned hinge adjusted front legs unit sitting correctly into enclosure
Near Austin, TX 78734
Paul
Job Details: 12/01/2018
REFRIGERATOR KITCHENAID KRFF707ESS01
Near Austin, TX 78734
Paul
Job Details: 12/01/2018
DRYER MAYTAG MGDC300XW1 Arrived onsite for the dryer not starting. I found the timer and timer motor defective. Call complete.
Near Austin, TX 78727
Lou
Job Details: 12/01/2018
OVEN WHIRLPOOL IBS350DS00 "arrived on site inspect oven not working. Upon further inspection, using my oven dolly, I remove the unit from the wall then turned the power off at the breaker. Using my multimeter, I verified ohms to the bake element and the broil element. I checked ohms to the thermostat and it was open. I removed and replaced the thermostat and tested the unit with it out of the wall and it operated as designed. I placed the unit back in its place and tested one more time on Bake at 350 degrees and the unit began to heat up and the display was showing the correct temperature. Job completed."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 12/01/2018
WASHER GE GFWH1200H0WW Arrived on site for no spin condition. Cleared pressure hose and tested unit. Unit now operates properly. All water connections were dry.
Near Pflugerville, TX 78660
Wesley
Job Details: 12/01/2018
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and installed sump and motor. Now unit is operating as designed. All checks good.
Near Georgetown, TX 78628
Jonathan
Job Details: 12/01/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived on site for refrigerator RC door not shutting. Customer stated that they had to left RC door to shut. Found 2nd shelf not in correct location and not allowing door to close all the way. Corrected shelf and tested. Leveled RC door with FC door. All tested good, no water leaks present."
Near Killeen, TX 76542
Arthur B.
Job Details: 12/01/2018
REFRIGERATOR WHIRLPOOL GS5VHAXWY00 Arrived onsite for customer complaint of SxS refrigerator getting frost near FC door. Advised customer that door was possible left open. Unit is cooling properly and making ice. All water connections were dry at time of service.
Near Blanco, TX 78606
Robert
Job Details: 11/29/2018
WASHER MAYTAG MVWB765FW1 Arrived on job for complaints of not spinning. Ran diagnostics and codes F6E3 communication lost F6E2 communication lost F2E1 UI stuck button and F0E3 overload. Real test on all three spins test good. Will need overlay to complete. Office to schedule part availability not showing. No leaks detected ; ordrng 1 W11135393 (OVERLAY )
Near Killeen, TX 76542
Al
Job Details: 11/29/2018
DRYER AMANA NED4655EW1 Arrived on-site to install heating element. Removed and installed the heating element and tested unit. Unit tested as designed. No lint observed at the time of service.JOB COMPLETE
Near , TX 78628
Steve C.
Job Details: 11/29/2018
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site for the unit has error code f8e0 low speed. Tested the unit and found the blower fan is not turning on but has voltage to the motor. The blower is defective. Replaced the fan blower and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78628
Steve C.
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site for the unit is still not making ice. Tested the unit and found the ice maker Is rotating and filling properly. Ice bin sensor checks good. Ice maker is half full since previous repair of the ice maker replacement. Found the UI is barely readable and is faded. Found the UI is defective and causing the slow production of ice. 1 W10865870 (cntrl-elec)
Near Austin, TX 78748
Chase
Job Details: 11/29/2018
WASHER MAYTAG MVWB955FW1 MVWB955FW1 Arrived on site to check washer for leak. Found tub leaning to the left and hanging lower on left side. This is causing water fill through dispensers to splash over the tub ring. Removed washer top and found left rear suspension rod had come out of coupler and was just hanging. Refit the suspension rod and centered tub. Ran through test cycle and observed for leaks. No leaks found after repair. Advised customer on cycle selection and balanced loads. Suspension rods are not damaged but may have come loose from tub movement. Job complete
Near Austin, TX 78748
Chase
Job Details: 11/29/2018
DRYER AMANA NED4655EW1 NED4655EW1 Arrived on site to check dryer for not heating. Found power cord had a hard time staying in outlet. Tested outlet and found 122vac from L1-N and L2-N but less than 20vac across L1 and L2. This indicates an electrical wiring issue at the wall plug. Advised customer have a licensed electrician correct the electrical supply issue. Job complete
Near Georgetown, TX 78628
Lou
Job Details: 11/29/2018
WASHER WHIRLPOOL MVWB765FW2 "arrived on site to inspect washer making loud noise in spin cycle. Upon further inspection, the customer had a load of wash going so I stopped the cycle and let the unit drain. I placed the unit in diagnostics to test with no error codes. I ran the unit in manual test mode to drain the remaining water and spin the wet clothing and in the process of spinning, the unit wash making a loud grinding/screaming noise. Once I had the clothing removed I tilted the unit back to inspect the rotor, stator and gearcase. It looked fine so I placed the unit in manual test mode again and placed it in high spin and the unit continued to make the noise. I advised the customer that the unit needs a clutch and gearcase. I removed and replaced the gearcase and clutch and test the unit again and it operated as designed with no more loud noise. No water leaks observed during service, job completed."
Near Kyle, TX 78640
Kevin
Job Details: 11/29/2018
OVEN WHIRLPOOL WFG505M0BS "Arrived on site found customer is experiencing intermittent Issue with left front burner where it is not igniting. Replace burner cap and also found customer is experiencing temperature in oven is off. Replaced temperature sensor to correct issue, no further repairs required at this time, job complete."
Near Kyle, TX 78640
Kevin
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH31017FB0 Arrived on site and found lower interlock switch has fallen into cabinet: after correcting switch also found door Peg is warped. Will need to bring back a new door to correct Issue.; ordrng 2 W10156812 (spring)s and 2 W10562613 (cam-plate)s and 1 W10889333 (door/mw)
Near Austin, TX 78748
Leonardo
Job Details: 11/29/2018
MICROWAVE WHIRLPOOL WMH31017FS Arrived on site to test unit for bottom light staying on. Test unit and found bad board. Replaced board test unit and light coming on and off job complete
Near Kyle, TX 78640
Kevin
Job Details: 11/29/2018
REFRIGERATOR WHIRLPOOL WRT108FZDB02 "Arrived on site and found evaporator motor is not spinning, replaced motor and all function has returned to refrigerator. Refrigerator will take time to reach temperature, no water leaks from connections at time of service, job complete"
Near Kyle, TX 78640
Kevin
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site and sound door panel is scratched, supplied part is also scratched, took one picture. Will need to bring back another door panel to correct issue. No water leaks from connections at time of service.; ordrng 1 WPW10274895 (panel)"
Near Austin, TX 78748
Leonardo
Job Details: 11/29/2018
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site to test unit for door not closing correctly. Test unit and found right hinge broken. Replaced hinge test unit and door closing correctly oven light turning off job complete
Near Austin, TX 78747
Leonardo
Job Details: 11/29/2018
RANGE WHIRLPOOL WFC310S0EB1 Arrived onsite to test unit for all burner not working. Test burners and found all elements were broken at connection. Also found switches not sending power to burner. Replaced all elements and all switches test unit and unit and all burners working correctly job complete
Near Austin, TX 78704
Leonardo
Job Details: 11/29/2018
DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from fill valve connection. Secured connection test unit and unit not leaking anymore. Ran unit 5 times and no leaks present at this time.
Near Austin, TX 78746
Leonardo
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDF550SAAS Arrived on site to test unit for unit not working. Test unit and found shorted keypad. Ordering new small board WPW10567589 and new over lay black wpw10557074 office to reschedule due to part expart; ordrng 1 WPW10558074 (OVERLAY BLACK) and 1 WPW10567589 (SMALL BOARD )
Near Austin, TX 78735
Luis
Job Details: 11/29/2018
REFRIGERATOR GE PSHS6TGXCDSS Arrived on site for noise issue. Power cycled unit compressor powered on customer complaint of noise from compressor. Due to type of compressor normal operation of compressor. Unit cooling correctly. Unit working as designed.
Near Austin, TX 78703
Scott
Job Details: 11/29/2018
WASHER MAYTAG MHWC7500YW0 "Arrived on site , replaced MCU . Ran diagnostics test cycle and calibration test . All checked good . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78703
Scott
Job Details: 11/29/2018
WASHER MAYTAG LAT9304AAE "Arrived on site for not spinning . Found transmission has locked up. Quoted customer , declined service . Nomwater leaks detected at time of service . Job complete ."
Near Austin, TX 78759
Paul
Job Details: 11/29/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for the dishwasher making draining noises. Ms stated that the only thing the unit will do is drain when power from the wall switch is applied and nothing responds from the control panel. I tested the control panel and found none of the selections responding. I found the molex connector from the UI to the control had disconnected because the harness had gotten stuck to the rubber sound barrier on the inner door. I tie wrapped the harness to prevent this from happening again. I found the drain line running down hill from the disposal and I tie wrapped it and put a loop above the disposal. Call complete.
Near Austin, TX 78759
Paul
Job Details: 11/29/2018
OVEN KITCHENAID KEBS109BSS00 Arrived onsite for the oven that the door is locked and the power turned off. Ms stated this happened after a clean cycle. I found the thermal fuse opened. I explained that there could still be a fan issue or TOD issue with the unit and I wouldn’t know until the fuse was replaced. I replaced the thermal fuse and tested the oven. The door unlocked but the oven didn’t heat. I found the fan working good but the TOD was open. I replaced the TOD and retested the oven. The unit is working as designed. I showed ms that there was an existing hole cutout in the bottom of the cabinet and explained this needed to get closed up before attempting another clean cycle. Call complete.
Near Austin, TX 78757
Paul
Job Details: 11/29/2018
VENTHOOD UNKNOWN WVW57UC0FS0 Arrived onsite for the vent hood to replace the previously diagnosed parts. I replaced the blower fan and tested the unit. The unit is working as designed. Call complete.