Service History 851

Near Lago Vista, TX 78645
James
Job Details: 08/23/2019
WASHER WHIRLPOOL MVWB835DW0 Arrived on site and installed new gear case and clutch. Ran calibration and auto diagnostics. Unit tests good. Job complete
Near Manor, TX 78653
Steve C.
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for the unit will not turn on. Tested the unit and found the fuse 20 amp has no continuity. Replaced the fuse and found the door switches are defective. It also damage the fuse again. Will use our return visit the interlocks with the door switches, control and ; ordrng 1 W10138793 (fuse)"
Near Buda, TX 78610
Brandon
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived on site for customer complaint of unit making noises, found evaporator fan motor was louder then normal and heard a tick coming from damper control. I replaced both parts unit tested good."
Near Leander, TX 78641
Lou
Job Details: 08/23/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "arrived on site to inspect cooktop issues. Upon further inspection, the customer advised that she was cleaning the unit and found the front right burner knob was melted. Customer advised that due to her being left handed, she only cooks on the left side and didn’t know how the knob got melted. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01
Near Round Rock, TX 78664
Jonathan S
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT710PAYM4 "Arrived on site to install previous diagnosed part. Gained access to UI housing. Removed failed housing and installed new. Performed diagnostics mode, error 6-4 float switch. Monitored test cycle and found all operating as designed. All tested good, no water leaks present."
Near Killeen, TX 76549
Al
Job Details: 08/23/2019
DRYER MAYTAG MEDB765FW0 "Arrived to inspect L2 error.Checked voltage from the outlet and got 240/120/120Removed the cover on the back of unit and saw the L2 red wire was burned and damaged.Unit will need terminal, screws and wiring harness to complete the repair.Customer will purchase a new cord for the repair.Office to reschedule with customer.Will use all pre diagnosed parts on return.NEEDS MORE WORK ; ordrng 1 279318 (TERMINAL ) and 1 279393 (SCREW) and 1 W10907915 (WIRING HARNESS )"
Near Leander, TX 78645
James
Job Details: 08/23/2019
WASHER WHIRLPOOL CET9000GQ0 Arrived on site and tested operation. I found washer with F21 and dryer with d5 error. I found the coin matching not plugged into control and corrected D5 error. Inspected water system and found pressure hose kinked and air dome. Installed new hose and tested. Unit tests good. Job complete
Near Wimberley, TX 78676
Robert
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT720PADW2 Arrived on job for complaints of dishwasher leaking water. During testing found that the feed is spraying the door on the left side causing the water to leak. Ordered parts. Customer requested RJ to return. ; ordrng 1 CNOTE (CUSTOMER REQUESTS RJ TO RETURN ) and 1 W10861745 (tube-feed) and 1 WPW10671941 (pump&motor)
Near Lago Vista, TX 78645
James
Job Details: 08/23/2019
OVEN WHIRLPOOL WFE505W0HS1 Arrived on site and tested operation. Customer stated he was told to calibrate temp up 30 degrees. Calibrated back to zero and tested temps at 350. I found unit has average temp of 355. Unit tests good. Job complete
Near Austin, TX 78705
Wesley
Job Details: 08/23/2019
DRYER WHIRLPOOL WET4027HW0 Arrived on site and found unit operating with weak motor. Cannot kick start. Could manually rotate and then activate. Power is good at wall. Ordering motor to repair. ; ordrng 1 279811 (motor!dryer) and 1 WP697772 (wheel)
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KBFS20EVMS11 Arrived on site and plugged in the icemaker. Advised customer on use and care. All checks good. Unit door had been left open.
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for ice maker not making ice and not able to remove ice container. Inspected unit and work area. Found ice container broken and allow ice to fall underneath. Performed diagnostics mode and found fault code E2. Cycled ice maker and found no response. Ran motor test and tested voltage to ice maker and found getting voltage. Ran water to ice maker and found filling. Will need to replace ice maker and ice container.. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10347093 (ICE CONTAINER )"
Near Austin, TX 78725
Wesley
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and installed new door. All checks good. Unit is now operating as designed.
Near Round Rock, TX 78665
Joel G.
Job Details: 08/23/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site to diagnose washer making noise. Customer has a recording and it’s at about when unit is going to final spin. I ran diags and verified only error was out of balance and UI. I ran unit through high, medium and low spin and works just fine. Unable to duplicate complain as all is working normal. Called source, spoke w/ Scott, 7725689099, who says all is normal and we can not duplicate noise. Drain secure no leaks detected."
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
REFRIGERATOR GE TFX27ZPBEBE "Arrived on site for customer complaint of fresh food section not cooling, found condenser fan motor to be faulty.
Near Austin, TX 78735
Brandon
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL KDTE304DBL0 "Arrived on site for customer complaint of unit not working, found drain errors in diagnostic mode, found faulty drain pump. I installed drain pump from truck stock, unit tested good.
Near Seguin, TX 78155
Robert
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Arrived on job for complaints of water leaking on the bottom of freezer. Found that the drain pan was out of adjustment. Readjusted drain pan and tested good and no leaks detected. Complete
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and installed new Evap cover. Tested unit. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Luis
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 "Arrived on site for no ice and water leaking. Found ice build up on freezer floor removed ice build up found excessive amount of hair on ice,if water continues to leak customer will need to defrost unit for 24hrs. Ran icemaker through diagnostics all test passed,ice dumped and water filled icemaker checked fill tube heater wires good"
Near Austin, TX 78731
Tyler B.
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for unit vibrating. Found hub stripped, replaced hub and tested good, no leaks on site"
Near New Braunfels, TX 78130
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for cooling issue. Lights on compressor and fans not running unplugged unit,compressor and fans powered on. Diagnosed faulty main control,installed updated control powered unit on,compressor and fans powered on"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KBFN402ESS02 arrived on site to inspect unit who’s freezer light is not working and who’s upper fresh food lights are not working. Remove the light in freezer compartment to find it is no longer hooked up to the wiring harness of the unit.
Near Austin, TX 78745
Luis
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRT518SZFW00
Near Troy, TX 76579
Arthur B.
Job Details: 08/23/2019
WASHER AMANA NTW4516FW3 "Arrived on site for customer complaint of top load washer not completing spin cycle. Upon arrival, found drain hose installed incorrectly. Advise customer that drain hose must be level with washer. Advised customer of findings and customer will correct. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78704
Wesley
Job Details: 08/23/2019
WASHER AMANA NTW4516FW3 Arrived on site and found unit operating with control error. Replaced control. All checks good. Unit is now operating as designed. Advised customer on repair.
Near Austin, TX 78749
Brandon
Job Details: 08/23/2019
WASHER WHIRLPOOL WTW7000DW4 "Arrived on site for customer complaint of unit vibrating really bad, I replaced spin basket ordered by previous tech, unit tested good."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/23/2019
FREEZER WHIRLPOOL WRX988SIBM03 When I arrive the compressor was not running plus there was no cooling taking place. Remove compressor start device and tested compressor windings. Windings should’ve been 6 ohm’s and they were 13 indicating a failed Compressor. I opened system to start evacuations and there was no refrigerant in the system. I found no oil on the high side of the system where a leak would be. The leak will be in the low side of the system. Will need to replace the fresh food evaporator and the freezer evaporator and the compressor as well to repair this unit properly.; ordrng 1 3HOURSSEALEDSYSTEM and 1 COSTAPPROVALNEEDED and 1 W11116006 (evaporator FRESH FOOD) and 1 WPW1060885 (EVAPORATOR FREEZER )
Near Austin, TX 78747
Brandon
Job Details: 08/23/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for customer complaint of noise issue, found noise coming from clutch, stator/rotor, during agitation with clothes and water in the unit. Ordering clutch, stator, rotor, and bringing back gearcase just in case we need to replace that as well. ; ordrng 1 W10817398 (clutch) and 1 W10897040 (ROTOR) and 1 W10897050 (STATOR)"
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
OVEN MAYTAG MGR6600FZ1 "arrived on site to install previously diagnosed and ordered parts. Due to the Ignitor arcing inconsistently, I removed and replaced the Bake/broil Ignitor harness and the Bake Ignitor. Also, due to the control not responding I removed and replaced the main control. Tested the unit on Bake at 350 degrees. Unit operated as designed for preheat, but once the oven bake burner shut off to cool and reignited, the Ignitor had gotten too hot and moved too far from the burner causing it to not ignite. I adjusted the Ignitor and retested and it operated as designed. No gas leaks detected during service, job completed."
Near Austin, TX 78733
Tyler B.
Job Details: 08/23/2019
RANGE KITCHENAID KGRS505XSS02 Arrived onsite for unit with gas smell found upper and lower igniters failed will need 2 to complete ordrng 2 WP7432P143-60 (igniter- b)s and 2 WPW10324738 (igntr-oven)s
Near Wimberley, TX 78676
Robert
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT720PADB2
Near Pflugerville, TX 78660
Cliff
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to replace magnetron, capacitor, and diode for microwave. Replaced all three parts and tested unit. Found all is functioning properly at this time."
Near Spicewood, TX 78669
Paul
Job Details: 08/23/2019
RANGE KITCHENAID KDRS483VSS04 Arrived onsite for the range with the large oven door not opening. I found the door latch defective. I replaced the latch and tested the unit. The unit is working as designed. Call complete.
Near Leander, TX 78641
James
Job Details: 08/23/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and tested operation. I found several lights out on clock. Installed new control and tested. Unit tests good. Job complete
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/23/2019
DISHWASHER KITCHENAID KDTE204ESS1
Near New Braunfels, TX 78130
Kevin
Job Details: 08/23/2019
FREEZER KITCHENAID WRV986FDEM01 "Arrived on site and replaced freezer door and added strip gaskets recommended by tech line email. No further repairs required at this time, if issue persists tech line will need to be contacted. There is no other known adjustment or repair to this issue. No water leaks from connections at time of service, job complete."
Near Austin, TX 78738
Paul
Job Details: 08/23/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer not filling with enough water. I found the washer with an F3E0 error message. I went over loading the clothes with the customer. I found the washer not level and the shipping doughnuts still on the leveling legs. I removed the doughnuts and leveled the unit. I ran a calibration cycle. I ran service test 51 and all test passed. I started a cycle using deep water fill and the unit filled to the proper level with no clothes in it. The unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/23/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator ice dispenser not dispensing ice. Upon further inspection, I tested the ice dispenser and when the auger motor came on, the left RC door kept opening and very little ice was being dispensed. I removed the ice bin and found it full of ice and overflowing. Once I had the bin out, I found ice jammed in the solenoid and the ice bin auger rod causing the rod to bend when attempting to dispense ice. I removed the ice from the solenoid area and reinstalled the ice bin and retested. Unit operated as designed. I advised the customer of my findings and demonstrated how to turn the ice maker off when not in use. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 08/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job to install customer provided part diagnosed by previous technician. Installed new part and tested good.
Near Austin, TX 78702
Leonardo
Job Details: 08/23/2019
DISHWASHER WHIRLPOOL WDT920SADM0 Arrived on site to test unit for unit not draining. Found glass in drainhose. Replaced drain hose and drain motor.Test unit and unit draining correctly job complete
Near Austin, TX 78749
Scott
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW4800BQ1
Near Salado, TX 76571
Joel G.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose dryer making “whistling” sound. Found pulley seized and not moving. Customer wanted dryer left apart.; ordrng 1 WPW10547292 (pulley-idr)
Near Georgetown, TX 78626
Joel G.
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to diagnose front panel damaged. After inspecting the unit, the handle is also scratched and damaged. Handle and front panel need replaced. I opened the box for front panel and found that the handle doesn’t come with it and only the brand sticker does. No leaks detected.ordrng 1 W11244141 (handle)"
Near Buda, TX 78610
Leonardo
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for left front burner not igniting. Test unit and found bad burner cap. Replaced burner cap test unit and unit test good job complete.
Near Austin, TX 78704
Wesley
Job Details: 08/20/2019
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site and found unit operating as designed. Padded condenser vibrations to repair unit noise. All checks good. Unit is now operating more quietly.
Near Lakeway, TX 78734
Andy
Job Details: 08/20/2019
WASHER GE GTW485ASJWS Arrived on site for washer not filling with water. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to replace the regulator. Replace the regulator.The unit is not connected to any gas line. Job complete.
Near Leander, TX 78641
Jonathan S
Job Details: 08/20/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven having error code F8-E1. F6-E4. Performed diagnostics mode and verified fault code. Found F8-E1 and F6-E4. Tested operation and verified air flow. Called tech support and spoke with Robert. He stated to replace upper and lower. He also stated that the F6-E4 error is related to cool fans. (Sr#7725648541). Contacted parts(SR) to verify stock on cooling fan.; ordrng 1 W11248652 (BLOWER)
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL GD5NHAXSY00 "Arrived on site and inspected refrigerator and found ice door is closing properly at this time. Removed door assembly and inspected it, and it didn’t need replacement. Ice door is operating as intended at this time. Job complete
Near Austin, TX 78748
Robert
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Near Leander, TX 78641
James
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site and tested operation. I found no rinse aid in dispenser. Ran diagnostics and found unit working properly. Instructed customer on best practices for washing and drying of dishes. Unit working as designed. Job complete
Near Round Rock, TX 78664
Paul
Job Details: 08/20/2019
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for the dryer that is taking multiple cycles to dry the clothes. I found the dryer temp cycling between 140-165 degrees with the vent disconnected. When the vent is connected the temp sets idle indicating the house vent is restricted. I found 1/4” wire mesh covering the customers vent outlet under the flapper door and the wire mesh was plugged with lint. I showed this to the customer. I left the vent disconnected from the rear of the dryer and threw some clothes back in the dryer that the customer had in it when I had arrived that were still wet. I set the dryer to mixed and the unit completed the cycle and dried the clothes properly. I showed this to the customer and explained that the wire mesh needs to be removed and the vent cleaned. Call complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/20/2019
WASHER GE GUD27ESSJ0WW Unit was moved from occupied to an occupied apartment. Maintenance needs to hook this unit up before repairs can be done..; ordrng 1 TOMMYONLYPLEASE
Near Temple, TX 76504
Al
Job Details: 08/20/2019
WASHER MAYTAG MVWC565FW Arrived to inspect washer for resale.Ran calibration mode and unit tested as designed.Job complete
Near Temple, TX 76502
Al
Job Details: 08/20/2019
DISHWASHER KITCHENAID KUDK03CTBL0 "Ran diagnostics test mode on dishwasher and all aspects of the unit worked as designed, from the dispenser, pump and motor and heater.All water lines were dry at the time of service.Job complete."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found upper evaporator not defrosting communication error between sensors and controls. Main control, dispenser control, and the RC evaporator wiring harness will need to be replaced to complete repairs.Homeowner was advised to defrost the unit at least 24 hours prior to return visit.; ordrng 1 W10894103 (cntrl-elec)"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/20/2019
DRYER WHIRLPOOL WED87HEDC0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found low-voltage error codes saved in control. Tested voltage for a ball and found wall plug terminals are spread out causing intermittent contact of plug. Homeowner will need electrician to replace wall outlet to complete repair.
Near Leander, TX 78641
James
Job Details: 08/20/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and installed new valves. I found no change in operation. Called tech line and spoke to Jk #7725654467. Will need to return with manometer to test gas pressures coming in and if there is a drop in pressure when burners are running; ordrng 1 TOOL (MANOMETER )
Near Waco, TX 76705
Arthur B.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complain of dryer not starting. Upon inspection, found door switch tab broken. Removed and replaced door switch. Reassembled and tested. Dryer now works as intended. No other issues found. Dryer vent and lint trap was clean at time of service."
Near Austin, TX 78751
Joseph C.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED8000DW4 Arrived on site for “noisy operation” complaint. Inspected unit and found broken outer ring of blower wheel. Removed and replaced blower wheel. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78705
Wesley
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived onnsite and found unit operating as designed. Advised customer that if brand new fridge that had been left unplugged didn’t freeze water within 24 hrs to call back.
Near Austin, TX 78750
Andy
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM01 Arrived on site for refrigerator not cooling. Tested and inspected unit and found all fans running but compressor not running at all. Found failed start device.Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78753
Joseph C.
Job Details: 08/20/2019
DRYER AMANA NED4655EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found debris between bearing and drum. Cleared debris. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78741
Robert
Job Details: 08/20/2019
WASHER WHIRLPOOL WFW75HEFW Arrived on job for complaints of not running. During testing found that the drain pump was clogged. Took drain pump filter out and cleaned out the debris and put back together and tested fine and no leaks detected.
Near Round Rock, TX 78664
Steve C.
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site for the unit door is coming apart. Tested the unit and found the door is separating as giving the error code F2e1 keypad error. The unit will need a new door.; ordrng 1 W11186045 (door/mw SS)
Near Killeen, TX 76542
Al
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived to inspect unit freezing items inside ff section.And ice maker issues.Food that was stored next to damper was colder than all other food.Ice maker was working properly.Job complete.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/20/2019
WASHER MAYTAG MVWC465HW2 Arrived on site for a unit that will not spin. Entered diagnostics and control would not proceed. Replaced control and re-entered diagnostics. Found that the unit has a failed drive motor and capacitor. All water connections are dry.; ordrng 1 W10832724 (drive motor) and 1 W11162560 (CAPACITOR)
Near Manor, TX 78653
Steve C.
Job Details: 08/20/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on site for the unit light bulb came off. Found the bulb came off the socket and it arc and it affected the control. Replaced the bulb, socket and control and tested the unit. Unit works properly and no gas leak present."
Near Georgetown, TX 78628
Jonathan S
Job Details: 08/20/2019
COOKTOP KITCHENAID KICU500XBL01 Arrived on site to install previous diagnosed part. Gained access to module and removed failed and installed new. Assembled unit and tested all burners while use 2 at once on booster settings. All tested good.
Near Leander, TX 78641
James
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and installed new door. Tested operation and found unit working properly. Job complete
Near Austin, TX 78757
Paul
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL KDTE304DSS0 Arrived onsite for the dishwasher that a straw fell and melted to the heating element. I removed the straw and cleaned the plastic off the element. I tested the unit in diagnostics and found it working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL KDTE104ESS4
Near Cedar Park, TX 78613
Lou
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the UI control and tested and the unit operated as designed. Job completed."
Near Austin, TX 78735
Luis
Job Details: 08/20/2019
REFRIGERATOR MAYTAG MFT2776DEM00 "Arrived on site for no leds. Found freezer led and fresh food leds off,wall leds working. Diagnosed faulty freezer led, replaced freezer led that customer provided all leds working correctly.
Near Liberty Hill, TX 78642
Cliff
Job Details: 08/20/2019
REFRIGERATOR GE GSE25HGHWW Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found filter had frozen over due to lack of air flow through her unit as food packaging is blocking air channels. Advised homeowner on issue and found no other mechanical failures at this time. No leaks were found at time of service.
Near Austin, TX 78735
Scott
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "arrived on site for cooling issues . Found freezer evap covered in ice , no air flow in fresh food . Freezer door is not closing properly . Found liner on door separating from door , ordering freezer door and Doors rails . Did inform complex office on time of getting door . Also found drain tube stuck shut . Fixed issue. ; ordrng 1 LW10433608 (dor-fip ms SS ) and 1 WPW10397635 (slide RIGHT ) and 1 WPW10397636 (slide LEFT )"
Near Georgetown, TX 78628
James
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived on site and installed New drain hose. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Waco, TX 76708
Arthur B.
Job Details: 08/20/2019
RANGE JENN-AIR JGRP436WP02 "Arrived onsite to install bake gas line to range from prior visit’s diagnosis. Removed and replaced line. Turned gas on. Tested all burner along with bake,broil functions as well. All working as designed. No gas leaks detected at time of service."
Near Leander, TX 78641
Lou
Job Details: 08/20/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave light broken inside socket. Upon further inspection, I f undo the venthood light bulb had broken off inside the socket. I remove the socket and attempted to remove the remaining piece of the light bulb but was unable to. I replaced the socket. I installed the new bulb and tested the unit. Unit operated as designed as did the venthood light. Job completed."
Near Austin, TX 78750
James
Job Details: 08/20/2019
REFRIGERATOR AMANA ART308FFDW03 Arrived on site and inspected unit for dye. I found no dye and called tech line Rich #7725646293. Recommended installing evaporator. Installed new evaporator and charged unit with 3.7oz 134a. Tested operation and found unit working properly. Job complete
Near Austin, TX 78745
Luis
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for no lights. Found freezer led off and upper leds in fresh food dim. Diagnosed faulty freezer led. Installed new led module checked leds with doors open unit working as designed.
Near Leander, TX 78641
Lou
Job Details: 08/20/2019
OVEN AMANA AGR5330BAS3 "arrived on site to inspect range oven not operating. Upon further inspection, I tested on Bake at 350 degrees and the Ignitor never came on, but I could hear a faint click at the control. I found the control wasn’t sending voltage to the Ignitor. I removed and replaced the main control and Ignitor and retested. Unit operated as designed. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 08/20/2019
ICE MACHINE KITCHENAID KUIX305ESS2
Near Austin, TX 78702
Leonardo
Job Details: 08/20/2019
RANGE KITCHENAID KSEG950ESS2 Arrived on site to replace console and control board. Replaced both parts test unit and u it test good job complete.
Near Lampasas, TX 76550
Al
Job Details: 08/20/2019
OVEN WHIRLPOOL WFE550S0HZ1 Arrived to inspect cooktop damage.Removed and replaced the cooktop.Job complete.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and found error code for long fill, found water flow through valves is good, corrected air break, ran all tests in manual cycle and everything checks good. Spoke with tech line they recommended going over usage with customer. With no relevant error codes they have no further recommendation. No water leaks from connections at time of service, job complete SR 7725645153"
Near Austin, TX 78737
Luis
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KFCP22EXMP5 Arrived on site for no ice. installed new icemaker ran icemaker through a cycle water filled icemaker unit working as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site and inspected refrigerator and found fresh food evap is frosted over. Refrigerator will need to be defrosted, customer has read and signed defrost waiver. Harness with thermistor will need to be replaced per service pointer W11092686D. No water leaks from connections at time of service;
Near Austin, TX 78750
Andy
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KBSN602ESS00 Arrived on site for refrigerator lights not working. Tested and inspected unit and found failed light module. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Killeen, TX 76542
Al
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived to inspect ice maker issues.Used my jumper to jump ice maker.All functions of the unit worked.Unit filled and was harvesting when I finished the service call.Customer told to wait 4 hours for ice production.All water lines were dry at the time of service.Job complete
Near Austin, TX 78727
Paul
Job Details: 08/20/2019
DRYER AMANA NED4655EW1 Arrived onsite for the dryer that will not come on. I found no voltage at the dryer. I found the customers circuit breaker tripped. I found stab in breakers at the panel and the breaker was very loose. I advised the customer to contact the landlord and have an electrician come to check the breaker. I reset the breaker and tested the dryer. The dryer is working as designed. Call complete.
Near Canyon Lake, TX 78133
Kevin
Job Details: 08/20/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site and found fresh food and evaporator drain is clogged, customer states this has been continuous since the refrigerators purchase. Spoke with tech line and they said the drain path with in the cabinet has turned and ensuring that it is clear is difficult. Running a waterline through doesn’t work.
Near Cedar Park, TX 78613
Lou
Job Details: 08/20/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range door handle. Upon further inspection, I found that the mount screw to the handle had come off. I removed the inner door glass and tested the screw to make sure the threads weren’t stripped. I placed some loctite on the threads of both screws and remounted the handle. Tested the unit and it operated as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78665
Joel G.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived on site to diagnose dryer not coming on. Verified 240 at the outlet. He led board and found 0 vac to it bk-wh. I adjusted the prongs on the power cord and verified proper operation from dryer. All is working well now. If it fails again, customer may need an electrician. Inside is clean. Inform of regular venting cleaning.
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the units upper rack falls down. Found the unit adjuster wheel broke off. Replace the adjuster kit and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78702
Luis
Job Details: 08/20/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for loud noise,replaced fan motor,adjusted back panel to prevent vibration noise"
Near Pflugerville, TX 78660
Steve C.
Job Details: 08/20/2019
DRYER MAYTAG MEDB765FW0 Arrived on site for the unit check vent light is on. Customer also advised it takes about two cycles to dry the clothes. Tested the unit and found the vent to the outside is clogged. Advise the customer to call maintenance to have the vent clear. Job complete.
Near Hutto, TX 78634
Steve C.
Job Details: 08/20/2019
DRYER WHIRLPOOL WED7000DW2 Arrived on site for the unit is not working properly. Tested the unit and found the unit is not venting properly and there’s lint build up on the door. Customer advice they have to run 2 cycles to dry the clothes. Advise customer to call maintenance to clean the air vents.
Near Burnet, TX 78611
Cliff
Job Details: 08/20/2019
WASHER LG WM3170CW