Near Kyle, TX 78640
Robert
Job Details: 09/01/2018
GHW9100LW1 Arrived on job for complaints of not finishing cycle. Ran diagnostics and found not draining. Check for blockage none found replaced pump and test , operation normal. No leaks detected at time of service. Job complete
Near Kyle, TX 78640
Robert
Job Details: 09/01/2018
PSHS6TGXBDSS Arrived on job for complaints of not working. Removed main control and found burn mark on rear of board. Replaced control and test. Operation normal compressor on water and ice working. No leaks detected. Job complete
Near Horseshoe Bay, TX 78657
Lou
Job Details: 08/31/2018
arrived on site to inspect dryer door not closing. Upon further inspection, I found that the dryer door was very hard to close. It appears that the strike and catch aren't lining up correctly. I removed and replaced the strike and catch and the unit door closes easier now. No lint observed during service, job completed.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/31/2018
Whirlpool microwave model# WMH31017FB0. Light is flashing when door is opened.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/31/2018
MED5500FC2 (Dryer) - Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed bulkhead and found wheel bearing scraping. Removed wheels and installed new dryer wheels. Reassembled. Tested. Dryer now making lid rattling from front of unit. Ordering dryer pad to complete repair. Next available for customer is Friday 9/7. Dryer vent and lint trap was clean of lint at time of service.
Near Burnet, TX 78611
Lou
Job Details: 08/31/2018
arrived on site to inspect dishwasher not draining. Upon further inspection, I found water in the bottom of the tub. I pressed. Cancel button to start the drain pump and I could hear it but it was not pumping water out of the unit. Using my wet vac, I vacuumed the remaining water out of the unit and removed and replaced the drain pump and tested. Unit operated as designed, but there was still water in the bottom of the tub. Upon further inspection, I found where there was some debris clogging the drain tube. I removed the drain tube and replaced it with the prescreened tubing that I had. Tested the unit again and it operated as designed. No water leaks observed during service, job completed.
Near Killeen, TX 76549
Arthur B.
Job Details: 08/31/2018
DU840SWPT0 (Dishwasher) - Arrived onsite for customer complaint of dishes not getting clean and timer not working. Tested unit. Found timer does not rotate to complete cycle and open dispenser. Also found water not circulating in unit. Ordering new timer,spring and wash arm. Returning with pump. R/S for 9/6. All water connections were dry at time of service.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/31/2018
Whirlpool dishwasher model# WDT720PADM2. Not washing dishes.
Near Austin, TX 78733
Leonardo
Job Details: 08/31/2018
KitchenAid microwave oven combo turn table motor not working model: KEMS308SSS00. Arrived on site to test unit for turn table motor not working. Test unit and found bad motor. Replaced motor and test motor and motor working correctly job complete unit heating correctly
Near Buchanan Dam, TX 78609
Thomas L.
Job Details: 08/31/2018
Arrived on site or ice jamming dispenser in door. All operations are normal however the icemaker is grossly under filling causing small cubes causing ice jam. Water connections were dry.
Near Austin, TX 78723
Robert
Job Details: 08/31/2018
PSHS6TGXBDSS Arrived on job for complaints of not working. Removed main control and found burn mark on rear of board. Replaced control and test. Operation normal compressor on water and ice working. No leaks detected. Job complete
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/31/2018
Near Killeen, TX 76549
Arthur B.
Job Details: 08/31/2018
ED5HHAXVB02 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Removed unit cover and found hard start capacitor connected to compressor. Prior service company cut main harness. Tested unit. Found compressor will come on and shut off with 30secs. Could hear compressor position knocking inside shell. Unit will need new compressor, unit harness to complete repair. Authorization must be approved by AHS. OF to R/S. Unit disconnected at this time. All water connections were dry at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/31/2018
Near Kempner, TX 76539
Arthur B.
Job Details: 08/31/2018
JB860EJ1ES (Freestanding Range) - Arrived onsite to remove and replace daughter board to freestanding range from prior visit’s diagnosis. Removed back panel and remove control. Installed new bottom control board. Reassembled. Powered up unit. Upper light now works as intended. No other issues found.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/31/2018
Model WFE530C0EB0, Goods issue date per whirlpool tech line is 9/28/17, Arrived on call for oven door not closing properly and has a rattle noise when convection is running, found oven door is closing properly the noise complaint is due to inner oven convection fan the 3 screw holes are stripped out and the cover is not tight against the inner back wall and it is vibrating, called whirlpool tech line and talked to david, file number 7722847253, whirlpool tech line will send this for product resolution found that original screws for this back cover were black number 8’s and know it has stainless steel 10’s and whirlpool tech line says will need 3 number 12’s for this cover but will need to see what product resolutions says and if they decide not to go with repair customer will be contacted by whirlpool.
Near Pflugerville, TX 78660
Nathaniel B.
Job Details: 08/31/2018
Model WFE530C0EB0, Goods issue date per whirlpool tech line is 9/28/17, Arrived on call for oven door not closing properly and has a rattle noise when convection is running, found oven door is closing properly the noise complaint is due to inner oven convection fan the 3 screw holes are stripped out and the cover is not tight against the inner back wall and it is vibrating, called whirlpool tech line and talked to david, file number 7722847253, whirlpool tech line will send this for product resolution found that original screws for this back cover were black number 8’s and know it has stainless steel 10’s and whirlpool tech line says will need 3 number 12’s for this cover but will need to see what product resolutions says and if they decide not to go with repair customer will be contacted by whirlpool.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/31/2018
Amana Dishwasher model# ADB1400AGS1. Dishwasher will not power on.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/31/2018
KDTM354DSS3 (Dishwasher) - Arrived onsite for customer complaint of dishwasher not getting dishes clean. Tested unit and found pump not moving water. Removed faulty sump n motor assembly and installed new replacement. Reassembled and tested. Unit fills,washes,drain and heats as intended. All water connections were dry at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/31/2018
Arrived on site for no operation. Found unit would not start. Inspected control and found neutral wire was not connected at connector. Corrected and unit now operates correctly.
Near Austin, TX 78739
Leonardo
Job Details: 08/31/2018
GE cooktop igniter igniting on there own model: JGP328BEK1BB. Arrived on site to test unit for left carton burner igniter turning on by itself. Test unit and found customer had spilled water on igniter harness. Turned igniters on and igniter working correctly at this point. Advised customer if water spills on infinite’s harness they will click due to water shorting them out. Job complete
Near Liberty Hill, TX 78642
Jonathan
Job Details: 08/31/2018
Whirlpool microwave model# WMH32519FS0. Cooktop light not working.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/31/2018
Arrived on site for no operation. Removed and replaced failed controls. Unit now operates properly with no water leaks.
Near Austin, TX 78705
Robert
Job Details: 08/31/2018
WMH31017FS0 Arrived on job for complaints of no power. Found fuse open replaced fuse . Test operation normal. Job complete
Near Leander, TX 78641
Jonathan
Job Details: 08/31/2018
Whirlpool range model# WFG505M0BB2. Arrived on site for range oven not having correct temperature. P
Near Little River-Academy, TX 76554
Arthur B.
Job Details: 08/31/2018
WTW8040DW4 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not completing cycles. Ran calibration and found error code F0E3 error (Oversized Load). Attempted to run test 052 and found clutch would not engage. Tilted unit up and removed and replaced clutch. Reassembled and reran test 052.unit completed successfully. Tested unit with load of towels. Unit fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Austin, TX 78748
Leonardo
Job Details: 08/31/2018
Whirlpool range oven turning on and off model: WFG381LVB1. Arrived on site to test unit for oven igniting and turning off right away. Test u it and found bad igniter. Replaced igniter test unit be heating to 300 and unit test good job complete no leaks present at this time
Near Holland, TX 76534
Arthur B.
Job Details: 08/31/2018
GTD65EBSJ3WS (Dryer) - Arrived onsite to install new belt to dryer from prior visit’s diagnosis. Removed drum and installed new belt. Reassembled. Turned motor on and tested unit. Unit now tumbles and heats as intended. No other issues found at this time. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 08/31/2018
Amana dishwasher not getting water in model: ADB1400AGS1. Arrived on site to test unit for not filling with water. Test unit and found water turned off to unit. Turned water on test unit and unit test good job complete no leaks present at this time.
Near Georgetown, TX 78633
Jonathan
Job Details: 08/31/2018
JennAir dishwasher model# JDB4000AWS. Door will not opening.
Near Jonestown, TX 78645
Lou
Job Details: 08/30/2018
arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested and error code 18 appeared (drain pump failure). I tested the unit by adding water to the unit then turning on the drain pump (mode 12) and the drain pump would not actuate. I unplugged the unit and using my wet vac, I vacuumed the remaining water from the unit through the drain pump hose. I removed and replaced the drain pump then tested again. The unit operated as designed. I cleared the error code. No water leaks observed during service, job completed.
Near Jonestown, TX 78645
Lou
Job Details: 08/30/2018
arrived on site to inspect washer not draining. Upon further inspection, I placed the unit in diagnostics and tested and error code 18 appeared (drain pump failure). I tested the unit by adding water to the unit then turning on the drain pump (mode 12) and the drain pump would not actuate. I unplugged the unit and using my wet vac, I vacuumed the remaining water from the unit through the drain pump hose. I removed and replaced the drain pump then tested again. The unit operated as designed. I cleared the error code. No water leaks observed during service, job completed.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/30/2018
Model WFW72HEDW0, Arrived on call for washer has no power,found main control has 117 ac volts from pink to pink at main control but nothing is coming on, installed main control and ran diag. And all passed and no error codes after, also found dispenser handle and drawer are broken will reschedule for 9/6/18, no water leaks at time of call.
Near Hutto, TX 78634
Nathaniel B.
Job Details: 08/30/2018
Model WFW72HEDW0, Arrived on call for washer has no power,found main control has 117 ac volts from pink to pink at main control but nothing is coming on, installed main control and ran diag. And all passed and no error codes after, also found dispenser handle and drawer are broken will reschedule for 9/6/18, no water leaks at time of call.
Near Lago Vista, TX 78645
Lou
Job Details: 08/30/2018
arrived on site to inspect dishwasher leaking. Upon further inspection, the customer advised that the unit is leaking from underneath near the front of the unit. I placed the unit in diagnostics and found no error codes. The unit operated as designed, but I could not find any leaks. I inspected underneath and found the insulation was wet at the front of the door and on the left side. Also, I found that the sump/motor assembly was leaking around the seal. Also found that the unit was slightly tilted forward causing water to leak from the reservoir. I removed and replaced the sump/motor assembly and leveled the unit by raising the front of the unit at the front leveling legs. Tested the unit and it operated as designed, no leaks observed. Job completed.
Near New Braunfels, TX 78132
Daniel A.
Job Details: 08/30/2018
KECC568MWW02 Right front element not heating. Defective element. Replaced element. Checked wiring. Normal operation after service
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
ED25QFXHW01 (SxS Refrigerator) - Arrived onsite for customer complaint of SxS refrigerator not cooling both section. Plugged unit in and removed unit cover. Found compressor has hard start capacitor. Found start device keeps clicking on an off. Found compressor locked up. Unit will need new unit harness,compressor and thermostat to complete repair. Authorization must be obtained from 1Guard before we can proceed. OF to R/S. Unit disconnected at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
Arrived onsite for customer complaint of frost build up near ice door chute on FC side of SxS refrigerator. Found ice door not closing. Removed broken ice door and installed updated ice door kit. Reassembled. Door now closes and ice dispenses. No other issues found. All water connections were dry at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
ED5VHEXTB01 (SxS Refrigerator) - Arrived onsite for customer complaint of frost build up near ice door chute on FC side of SxS refrigerator. Found ice door not closing. Removed broken ice door and installed updated ice door kit. Reassembled. Door now closes and ice dispenses. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78704
Robert
Job Details: 08/30/2018
WFW75HEFW0 Arrived on job for complaints of washer shaking. Shipping bolts not removed. Removed shipping bolts and run diagnostics. No codes and operation normal. No leaks detected at time of service. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/30/2018
First visit found that the controls would not cycle the heat back on and the oven would cool off. Removed and replaced defective control and tested.
Near Austin, TX 78704
Robert
Job Details: 08/30/2018
WRX735SDHZ00 Arrived on job for complaints of only crush ice. Lever stuck in crush position. Reset arm and test operation normal. No leaks detected at time of service. Job complete.
Near Temple, TX 76501
Arthur B.
Job Details: 08/30/2018
WTW5000DW0 (Top Load Washer) - Arrived onsite to install new capacitor to top load washer from prior tech’s diagnosis. Removed and replaced capacitor. Reassembled and ran calibration. Found calibration did not complete. Ran diagnostics and found error code F7E1 (Basket Speed Fault). Found actuator faulty. Removed actuator and cam kit. Installed new replacement. Calibrated unit. Unit calibrated successfully. Advised customer to use another receptacle since the one close to it has an open ground. No other issues found. All water connections were dry at time of service.
Near Hutto, TX 78634
Tyler B.
Job Details: 08/30/2018
Near Hutto, TX 78634
Tyler B.
Job Details: 08/30/2018
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/30/2018
Near Georgetown, TX 78628
James
Job Details: 08/30/2018
Arrived on site and tested unit. Found ice maker has failed mid harvest. Tested for proper voltage and found 120volts to ice maker. Unit will need new ice maker to repair. Quoted customer $129.43 plus tax for ice maker and $119.99 plus tax labor(RF360). Installed new ice maker and tested. Unit working properly. Job complete
Near Georgetown, TX 78628
James
Job Details: 08/30/2018
Arrived on site and tested unit. Found that unit has lid lock fault code. Customer had lid locked shipped to them from whirlpool. Instructed customer that we would not be able to warranty that part but can install it. Quoted customer $159.99 plus tax labor(TL190). Installed new lid lock and tested unit working properly and all water connections dry at time of service. Job complete
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model MEDX655DW1, Arrived on call for dryer would not heat prior found high temp setting on temp switch was bad, installed new temp switch and is know heating on high temp setting, call complete.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model MEDX655DW1, Arrived on call for dryer would not heat prior found high temp setting on temp switch was bad, installed new temp switch and is know heating on high temp setting, call complete.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/30/2018
Arrived on site for poor driving conditions. While testing temperatures the control would not cycle the heat back on. Replaced control and tested. Dryer and the house venting are both clean.
Near Temple, TX 76504
Arthur B.
Job Details: 08/30/2018
WTW7000DW2 (Top Load Washer) - Arrived onsite for tenant complaint of top load washer not filling and getting LF error code. Confirmed error code in diagnostics. Tested hot/cold valves and found solenoids not opening. Removed and replaced water valve housing and reassembled. Cleared error codes and ran test 052. Unit completed successfully. Manually tested both valves. Both now open and close as intended. No other issues found. All water connections were dry at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/30/2018
Arrived on site for no ice. Ent reed home via lock box key per customer. Found defective recirculating pump. Replaced and tested. All water connections were dry. Locked up home and replaced key. Notified customer via phone of job completion.
Near Belton, TX 76513
Arthur B.
Job Details: 08/30/2018
MVWX655DW1 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not agitating or completing cycle. Ran calibration and found lid latch will continuously click. Found lid latch faulty. Removed and replaced lid latch. Reran calibration. Unit completed successfully. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model WRS325FDAM04, Arrived on call for only dispensing crushed ice, found solenoid is broken, replaced solenoid and tested and all checks good, call complete, no water leaks at time of call.
Near Bastrop, TX 78602
Nathaniel B.
Job Details: 08/30/2018
Model WRS325FDAM04, Arrived on call for only dispensing crushed ice, found solenoid is broken, replaced solenoid and tested and all checks good, call complete, no water leaks at time of call.
Near Killeen, TX 76541
Arthur B.
Job Details: 08/30/2018
CAE2745FQ0 (Top Load Washer) - Arrived onsite for customer complaint of top load washer not starting. Removed jumper from unit to access control panel. Was able to calibrate unit. Unit calibrated successfully. Did find inner tub balance ring damaged as well as outer tub ring. Will need to replace for unit to work properly. Ordering balance ring and outer tub ring to complete repair. R/S for 9/6. Unit has out of order sign to prevent any other issues. Parts are covered for 24 months and labor is 90 days from date of purchase. Charged labor TL230 $189.99 plus taxes. Owner advised he call into OF tomorrow for payment.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/30/2018
Arrived on site for o cool in fresh food section. Found unit to have defective evaporator fan motor.
Near Austin, TX 78731
Cliff
Job Details: 08/30/2018
Kitchenaid ice machine KUIA15NRHS7. Arrived on site to diagnose an ice machine that is not producing ice. Tested unit and found cutter grid broken causing ice not to be cut. Replaced cutter grid And tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/30/2018
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/30/2018
Arrived on site. Replaced door assembly and screws. All functions tested OK. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/30/2018
Arrived on site. Replaced door assembly and screws. All functions tested OK. Job complete
Near Spring Branch, TX 78070
Diego G.
Job Details: 08/30/2018
Arrived on site. Replaced door assembly and screws. All functions tested OK. Job complete
Near Cedar Park, TX 78613
Jonathan
Job Details: 08/30/2018
KitchenAid refrigerator model KRFC704FSS00. Ice maker not producing ice.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/30/2018
Near Dripping Springs, TX 78620
Kevin
Job Details: 08/30/2018
Arrived on site and found no power to dishwasher, inspected connections and found no power from source. After correcting power from source of power to dishwasher has returned and it is now functioning properly. No water leaks from connections at time of service, job complete.
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/30/2018
Arrived on site for o cool in fresh food section. Found unit to have defective evaporator fan motor.
Near Austin, TX 78705
Robert
Job Details: 08/30/2018
WRT318FMDM02 Arrived on job to replace fan blade, fan motor and fan housing. After replacement of parts confirmed fan working properly. No leaks detected at time of service.
Near Georgetown, TX 78626
Tyler B.
Job Details: 08/30/2018
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/30/2018
MGRS752BDS (Freestanding Gas Range) - Arrived onsite for customer complaint of freestanding gas range not igniting on bake feature. Removed burner cover and found baker igniter faulty. P&L are as follows; 74007498 (Bake Ignitor) $94.69,CO270 $159.99 plus taxes. Removed faulty igniter and installed new replacement. Cleaned bake gas tube as well with wire brush. Reassembled and tested. Bake element now comes on as intended. No other issues found. No gas leaks detected at time of service.
Near Driftwood, TX 78619
Kevin
Job Details: 08/30/2018
Near Leander, TX 78641
Jonathan
Job Details: 08/30/2018
GE refrigerator model# GSL25JFPABS. Arrived on site and tested unit. Found ice bin completely frozen
Near Leander, TX 78641
Lou
Job Details: 08/30/2018
arrived on site to install previously diagnosed and ordered parts. I removed and replaced the fan motor switch. Tested the unit and it operated as designed. Job completed.
Near Austin, TX 78731
Cliff
Job Details: 08/30/2018
Whirlpool dryer WGD95HEDC1. Arrived on site to diagnose and dryer is making unusual noises when running. Found back panel loose on unit due to screws that have backed out due to vibration. Tightened all screws and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78723
Robert
Job Details: 08/30/2018
WTW8700EC1 Arrived on job for complaints of some buttons not working. Test buttons function of button normal. Ran diagnostics no codes
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 08/30/2018
JBS60RK3SS (Freestanding Range) - Arrived onsite for customer complaint of freestanding range not heating properly on bake side. Removed bake panel and found all connection secured. Tested unit. Found relay continuously clicks on an off and barely heats. Unit will need new element and overlay. Advised that OF to R/S due to part availability. No other issues found at this time.
Near Georgetown, TX 78628
Tyler B.
Job Details: 08/30/2018
Near Burnet, TX 78611
Thomas L.
Job Details: 08/30/2018
Install new dispenser, bracket, and screw. Unit now operates with no leaks.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 08/30/2018
WRX988SIBM03 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer compliant of french door dual evaporator refrigerator not cooling in both sections. When arrived, found unit was cooling but LED lights are dim and UI keeps beeping. Unit will beee new UI, HV control and return with RC evaporator fan. R/S for 9/5. All water connections were dry at time of service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/29/2018
Near Fort Hood, TX 76544
Arthur B.
Job Details: 08/29/2018
WDF550SAFW0 (Dishwasher) - Arrived on site to install pump, capacitor and doorstops from prior visits diagnosis. Remove defective pump and capacitor. Installed new replacement. Used O-ring clamps to secure rubber pump hoses. Install upper track stops. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 08/29/2018
Rived on site and found dryer is not heating, found element has burned out. Replaced element and cut off and dryer is not working properly. No lint found in cabinet at time of service, job complete
Near Kingsland, TX 78639
Thomas L.
Job Details: 08/29/2018
Arrived on site or thin ice. The water level sensor is ending thefreeze cycle prematurely causing thin ice. Replaced pump. All water connections were dry.
Near Georgetown, TX 78628
Jonathan
Job Details: 08/29/2018
Amana dryer model# NGD4655EW2. No power, dryer will not start.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/29/2018
Arrived on site for no operation. Tested and found stalled drain pump. Unnamed impeller and tested. All operations were normal. All water connections were dry.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 08/29/2018
Customer informed me that the unit makes a rating noise when it’s running. I found the the kickplate was vibrating during operation. Removed plate and used insulated tape behind mounting screws. Unit is now operating quietly. All water connections were dry.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/29/2018
WFE505W0HS0 (Freestanding Range) - Arrived onsite for customer compliant of freestanding range getting error code F3E0 (Oven Sensor Opened). Removed back panel and found purple harness to sensor was not fully secured to molex. Secured wire to sensor inside molex. Plugged unit in and entered diagnostics. Tested sensor and got room temperature of 84F. Temperature sensor now works as intended. No other issues found.
Near Round Rock, TX 78665
Tyler B.
Job Details: 08/29/2018
Near Round Mountain, TX 78663
Thomas L.
Job Details: 08/29/2018
Arrived on site for no ice condition. Found distributor hose came loose at distributor. Corrected. All water connections were dry.
Near Killeen, TX 76543
Arthur B.
Job Details: 08/29/2018
WRX735SDBM00 (French Door Refrigerator) - Arrived onsite for customer complaint of ice maker not dispensing ice and ice container not coming out. Was able to free ice bin and found ice jammed. Removed jammed ice and found ice maker called for water. Demonstrated to customer how to release bin and level out ice at least once a day to keep ice maker producing ice. No other issues found.
Near Round Rock, TX 78664
Dona
Job Details: 08/29/2018
Arrived on site for noise during operation, found idler pulley worn Down causing belt to squeal. Replaced idler pulley in repair kit and verified no abnormal noises. Verified temperatures correct. No leak on gas connections and ducting is clear. Unit checks good.
Near Killeen, TX 76541
Arthur B.
Job Details: 08/29/2018
WRF736SDAM11 (French Door Dual Evaporator Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not producing ice recurring issue. Ran test 057 and got error code E1 (Cooling or Fan Issue). Ran test 036 and could not hear icebox fan run. Unit will need new icebox fan and UI to complete repair. R/S for 9/4. All water connections were dry at time of service.
Near Leander, TX 78641
Lou
Job Details: 08/29/2018
arrived on site to inspect dishwasher control burnt. Upon further inspection, I opened the door panel to find the control shorted out and burnt melting part of the control and the wiring harness. I inspected the remainder of the unit and could not find any other issues. I am ordering a control, wiring harness, Control panel, and UI housing. The office to get Authorization for parts and schedule return service. No water leaks observed during service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/29/2018
Arrived on site for no cry condition. Turned on unit and unit would not allow a heat cycle to be selected. Disconnected control connections, reconnected and re tested unit. Unit will now allow me to select a heat cycle. Vent and dryer are both brand new and clean.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 08/29/2018
Arrived on site for no ice condition. Contacted manufacturer and reset controls while on phone. Unit is now cycling and filling with no water leaks.
Near Killeen, TX 76542
Arthur B.
Job Details: 08/29/2018
GI6SDRXXQ06 (French Door Refrigerator) - Arrived onsite for customer complaint of french door refrigerator not making ice. Removed ice bin and found solid block of ice. Also found fill tube leaking causing sheet block of ice in ice bin. Ordering ice maker fill tube and returning with ice maker. Ice maker is turned off at this time. All water connections were dry at time of service.
Near Austin, TX 78723
Robert
Job Details: 08/29/2018
WFW7590FW0 Arrived on job for complaints of not spinning. Ran diagnostics and got code F3E1 for drain error. Possible suds issue tested good. No leaks detected at time of service. Job complete
Near Round Rock, TX 78665
Dona
Job Details: 08/29/2018
Arrived on site for abnormal temperature concerns, took numerous reading and found unit is averaging at 356 degrees at 350. Calibrated unit down 5 degrees and showed customer how to calibrate. Charged customer, wo150-calibration 119.99 tax 9.90 total of 129.89. On cars. All operations check good.
Near Round Rock, TX 78665
Dona
Job Details: 08/29/2018
Arrived on site for abnormal temperature concerns, took numerous reading and found unit is averaging at 356 degrees at 350. Calibrated unit down 5 degrees and showed customer how to calibrate. Charged customer, wo150-calibration 119.99 tax 9.90 total of 129.89. On cars. All operations check good.
Near Austin, TX 78723
Robert
Job Details: 08/29/2018
WRS571CIDM01 Arrived on job for complaints of no ice . Found no water in tray. Test valve 120v replace valve. Test fill cycle. Water entering tray. No leaks detected at time of service. Job complete