Near Lockhart, TX 78644
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 "arrived on site. Check for no operation issues. found 120 V going to control but not lighting up. After replacing control found bad latch as well. Replaced latch and control, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78749
Leonardo
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL MMV4206FZ3 Arrived on site to test unit for light under not working. Test unit and found burned out light bulb test socket and found bad housing. Replaced housing test unit customer had new light bulb job complete
Near Austin, TX 78722
Joseph C.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB05 "Arrived on site for “unit not cooling after power outage” complaint. Inspected unit and found control faulty. Removed and replaced control. Unit checks good. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/11/2019
OVEN WHIRLPOOL WGE745C0FS00 "Arrived on site for damaged element, was supplied with incorrect element, ordering correct. Set for Tuesday. ; ordrng 1 W10249977 (elmnt-brol)"
Near Austin, TX 78753
Wesley
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for not spinning each loads out. No problems in diagnostics or regular test. Did however find wire pin backed out of motor harness. Secured connections, all checks good. Unit is now operating properly. Advised customer on repair."
Near Lakeway, TX 78734
Cliff
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to diagnose a dishwasher with a upper rack that will not stay in position. Tested unit and found upper rack adjusters are broken and wheels not latching to adjuster assembly. Replaced both adjusters as they came in a kit and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Luling, TX 78648
Diego G.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Replaced control kit and calibrated unit. Ran diagnostic test and went through all components all checked OK. No leaks present. Job complete
Near Luling, TX 78648
Diego G.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Replaced control kit and calibrated unit. Ran diagnostic test and went through all components all checked OK. No leaks present. Job complete
Near Luling, TX 78648
Diego G.
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW0 Arrived on site. Replaced control kit and calibrated unit. Ran diagnostic test and went through all components all checked OK. No leaks present. Job complete
Near Lakeway, TX 78734
Cliff
Job Details: 01/11/2019
MICROWAVE KITCHENAID KBHS109SSS06 Arrived on site to diagnose a microwave that is not operating and throwing error codes. Tested unit and found unit not registering door latch open or closed through diagnostics. Hard reset control through breaker box and tested unit. Found all is fully functional and error code is not reoccurring. No further repairs are needed at this time.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 01/11/2019
OVEN KITCHENAID KOSE500ESS00 Arrived on site to and gate closed. Called customer and customer will not be available till after 5. Office to reschedule ; saved tckt
Near Buda, TX 78610
Kevin
Job Details: 01/11/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and found no saved error codes. Started a load on normal and found specific clothing items designed for hunting will not submerge along with the other items. Areas of the clothing items have some rigidity built into them and washer can’t submerge them. Spoke with techline and there is no way to correct experience. No parts or adjustment can change operation SR7723902698
Near Spicewood, TX 78669
Brandon
Job Details: 01/11/2019
WASHER MAYTAG MVWB850YG1 "Arrived on site for customer complaint of unit leaking, found leaking coming from outer tub near bearings, and tub ring. ordering outer tub and tub ring. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10381078 (outer tub) and 1 WPW10362224 (ring-tub)"
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
COOKTOP WHIRLPOOL KCGS950ESS02 "arrived on site to inspect cooktop not igniting. Upon further inspection, I tested the unit by turning all of the burners on and the front right burner did not want to ignite. The Ignitor was arcing, but I found that the burner cap was not seated correctly. I advised the customer of my findings and corrected the issue. The burner came right on. I demonstrated what happens when the caps are not seated correctly with the back left burner and how to correct the issue. No gas leaks detected during service, job completed."
Near Austin, TX 78733
Scott
Job Details: 01/11/2019
COOKTOP KITCHENAID KDRP487MSS03 "Arrived on site for burner not igniting , found front right center igniter the ceramic has broken off . Look up is vague on which orffice holder is which , ordering both and will determine which is needed . Return 1/17 no gas leaks present at time of service ; ordrng 2 WP3368921 (screw-torx)s and 1 WP9782447 (holder-orf) and 1 WPW10155786 (holder-orf)"
Near Austin, TX 78746
Luis
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for refrigerant leak on fresh food side. Found oil on manufacture weld joint on evaporator. Removed evaporator,compressor,filter drier and 3 way valve. Installed new compressor,evaporator,3 way valve and filter drier. Vacuumed system down unit slightly losing pressure unable to find source of leak. Added refrigerant to pressurize system let unit run found leak at heat exchanger inside wall found uv dye around foam insulation around heat exchanger. Called tech support due to leak at exchanger. Per tech support info being sent to product review team,customer service will contact customer once file has been reviewed File#7723896446"
Near Spicewood, TX 78669
Brandon
Job Details: 01/11/2019
COOKTOP JENN-AIR JGD3536BS00 "Arrived on site for customer complaint of explosion when using cooktop, found damage to multiple parts. Found damage to manifold, burner tubes, spark module, ignition switches, and cooktop. Ordering all parts. ; ordrng 1 CNOTE (AUTH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10132345 (pressure regulator) and 1 W10184143 (pipe-mnfld) and 1 W10188365 (tubing-gas) and 1 W10188366 (tubing-gas) and 1 W10188367 (tubing-gas) and 1 W10188368 (tubing-gas) and 1 W10188369 (tubing-gas) and 1 W10239017 (harns-wire) and 1 W10361756 (tubing-gas) and 1 W10475150 (module-spk) and 1 W10555856 (cooktop)"
Near Austin, TX 78739
Brandon
Job Details: 01/11/2019
FREEZER WHIRLPOOL KRFF507ESS01 "Arrived on site for customer complaint of fresh food section freezing over the evaporator cover. Found faulty fan motor and thermistor. I replaced fan motor w/ harness, defrosted unit, unit tested good.
Near Austin, TX 78749
Luis
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for no water. Tested water dispenser at Time of visit water working checked temp of water,water extremely cold. Unit is half empty in fresh food. Diagnosed water lines freezing in fresh food. Adjusted water lines,adjusted temp settings to prevent water from freezing in fresh food. Advised care giver to run water through lines to prevent freezing."
Near Leander, TX 78641
James
Job Details: 01/11/2019
MICROWAVE WHIRLPOOL WMH31017HS1 "Arrived on site and installed new harness and found lower door switch fused in the closed position. Replaced lower switch as well after repairing unit I tested for operation. I found that the high voltage system now has a loud humming noise to it when running but is still heating properly. Unit will need new mag, cap and diode to complete repair; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)"
Near Lakeway, TX 78734
Luis
Job Details: 01/11/2019
REFRIGERATOR KITCHENAID KBFA20ERSS01 "Arrived on site for water leaking. Removed unit from enclosure found no signs of leak in compressor compartment. Added water to drain pan no leaks reinstalled unit no leaks under unit form water in pan. Nope Ted front of unit no water residue from freezer compartment checked bottom corner of metal cabinet found calcium residue diagnosed insulation has pulled from liner allowing hollow gap in cabinet that is building up moisture and freezing, when unit goes through a defrost of unit is off to correct temp ice is melting and leaking from inside cabinet."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/11/2019
ICE MACHINE KITCHENAID KUID508ESS1 "Arrived on site for ice machine not powering on. Pulled unit out to gain access to outlet. Drain pump kick on will pulling out. Checked connection at out and pump. Taped power cord to back of unit to keep cord from falling under unit when sliding back in place. Put unit back in place and tested in normal run mode operation. Performed diagnostics mode and monitor all operations. All tested good, no water leaks present."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/11/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. Check for no call issues. Found no frost pattern in refrigerator compartment evaporator. Called tech-support and ran checks and they are recommending to replace three-way valve coil and dryer at the same time. From the pressures they think it’s a restriction of some sort. Re-scheduled for 1/15/19. Allow two hours for repair. Customer is requesting morning appointment; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10364560 (solenoid) and 1 W10443217 (valve)
Near Cedar Park, TX 78613
Lou
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW7000DW3 "arrived on site to inspect washer noise. Upon further inspection, I placed the diagnostics and tested with no error codes showing. The operated as designed, but during agitation, the unit was making a loud grinding noise. I tilted the unit back to look underneath and found a small amount of oil on the rotor. I advised the customer of my findings. I removed and replaced the gearcase and clutch and tested the unit. It operated as designed with no grinding noise. No water leaks observed during service, job completed."
Near Austin, TX 78737
Leonardo
Job Details: 01/11/2019
OVEN WHIRLPOOL WOD51EC0AS00 Arrived on site to test unit for no display. Test unit and found bad fuse. Replaced fuse test unit by heating both ovens and both ovens heating correctly job complete
Near Pflugerville, TX 78660
Wesley
Job Details: 01/11/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and found f 7 e 1 error code and upon further inspection found unit heating circuit with faulty connection at heater. Restored circuit continuity. Tested unit. All checks good. Advised customer on use and care
Near Bastrop, TX 78602
Thomas L.
Job Details: 01/11/2019
MICROWAVE KITCHENAID KEHU309SSS06 Arrived on for unit displaying communications adult code. Opened control panel and found loose connector at control panel. Reassembled unit and tested. All operations are now normal.
Near Austin, TX 78731
Scott
Job Details: 01/11/2019
WASHER MAYTAG MVWC415EW0 "Arrived on site for unit making noise and has now started to jump around . Ran diagnostics , shifter error code . During auto and Manuel test shifter and control would hum loudly for a min before shifting . Will need control ,shifter and maybe cam kit if needed .; ordrng 1 W10913953 (SHIFT ACTUATOR ) and 1 WPW10711303 (cntrl-elec)"
Near Austin, TX 78732
Cliff
Job Details: 01/11/2019
RANGE KITCHENAID KDRP463LSS07 Arrived on site to diagnose an oven with a control panel that is not responding at all. Found control panel in line thermal fuse open causing no power to reach controls. Thermal fuse will need to be replaced to complete repairs but was not locatable on IPL or through any Internet searches. Sent part research request to office to try to locate fuse through manufacture. Office will need to locate part and contact homeowner with a return date quote for parts. Labor is quoted at 189.99+ tax.; ordrng 1 CNOTES (PARTS OF RESEARCH NEEDED FOR CONTROL PANEL THERMAL FUSE. FUSE IS NOT ON IPL OR AND I WAS NOT ABLE TO LOCATE IT THROUGH ANY INTERNET SEARCHES. PICTURE OF USE AND QUICK PICKS. UNIT NEEDS THERMAL FUSE WITH TWO FEMALE QUARTER-INCH TERMINALS.)
Near Kingsbury, TX 78638
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site arrived on site. Check for no operation issues. found 120 V going to control but no display whatsoever. Will need control to repair unit. Rescheduled for 1/17/19; ordrng 1 W11170319 (CONTROL )
Near Kingsbury, TX 78638
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site arrived on site. Check for no operation issues. found 120 V going to control but no display whatsoever. Will need control to repair unit. Rescheduled for 1/17/19; ordrng 1 W11170319 (CONTROL )
Near Kingsbury, TX 78638
Diego G.
Job Details: 01/11/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site arrived on site. Check for no operation issues. found 120 V going to control but no display whatsoever. Will need control to repair unit. Rescheduled for 1/17/19; ordrng 1 W11170319 (CONTROL )
Near Austin, TX 78729
Wesley
Job Details: 01/10/2019
REFRIGERATOR GE GSH25JGDDWW Arrived on site and installed door to repair water spout. All checks good. Unit is now operating as designed.
Near Austin, TX 78727
Wesley
Job Details: 01/10/2019
WASHER WHIRLPOOL MVWC565FW1 Arrived on site and directly determined fault to be with washer outlet having shorted. Tested washer on other circuit and found to be operating properly in diagnostics. All checks good. No labor or parts needed.
Near Austin, TX 78727
Wesley
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on site and found unit operating as designed. Advised customer on stuck float switch condition. All else checks good. Unit is now operating as designed.
Near Austin, TX 78727
Wesley
Job Details: 01/10/2019
RANGE KITCHENAID KSGG700ESS1 "Arrived on site and found all controls corrupted. Replaced all electronics, both controls and the touch panel. All checks good. Unit is now operating as designed."
Near Austin, TX 78757
Wesley
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and found unit to have no water and leak symptom. Restored water and tested for leaking. Found unit to be operating leak free after securing all water connections. Advised customer that in event of call back we would prescreen control and valve. Unit heater is working properly.
Near Austin, TX 78753
Wesley
Job Details: 01/10/2019
DRYER ROPER RED4516FW Arrived on site and found unit with shorted element. Replaced element and cutoff kit. No pop available. Called trade partners and updated date of purchase. Had verbal confirmation that warranty info will be updated and warranty coverage will apply. Repair complete.
Near Austin, TX 78728
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MGDX655DW1 Arrived on site and found unit start switch had become dislodged. Opened back panel and restored position. Now unit is operating as designed. All checks good.
Near Austin, TX 78728
Wesley
Job Details: 01/10/2019
DRYER MAYTAG MEDB855DC Arrived on site and found unit operating according to factory specifications. However is loud in home. Took video demonstrating available on request. Installed pads to reduce sound. Sound in keeping with motor shaft rotation and therefore blower wheel speed. Constant hum when in use. Customer has to close door to not be distracted. Advised customer on repair. All checks good.
Near , TX 78628
Tyler B.
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for low heat complaints. Removed unit and ohm sensor, checked good, checked ohms at harness on control and checked good, replaced control and tested unit all functions working and heated to 389 when set at 350. Complete."
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED5000DW2 Arrived on site for therm replacement replaced therm and Testd good
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site for trim replacement replaced trims and Testd good.
Near Hutto, TX 78634
Tyler B.
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit turning off , R&R control and tes Ed good"
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on sote for unit with no ice, found all valves good, found ice maker stuck in wrong position replaced ice maker and tested good. No leaks on site"
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
WASHER AMANA NTW4516FW2 Arrived on site for no water fill condition. Found unit to have a failed cold water solenoid. Replaced and tested. All water connections were dry.
Near Kingsland, TX 78639
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "arrived on site for frosting in the freezer section. Found excessive frosting n freezer. Found that the top of the freezer door gasket was not sealing at top flange. Approximately the thickness of 2 quarters, see pictures. Water connections were dry. Rick at techline SR# 7723885545"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site for dispenser dispensing ice and water at the same time. Found the user interface to be defective. Replaced user interface and dispenser not working properly and all water connections are dry
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
RANGE WHIRLPOOL WFE320M0ES1 Arrived on site or noisy operation during break. Found that the bake element was extremely noisy during expansion. Replaced element and all operations are normal.
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site for the unit is making noise. Tested the unit and found the unit is working properly. Disassembled the unit and did not find any obstruction. Unit is working properly and advise the customer to clean air vents every six months.
Near Florence, TX 76527
Steve C.
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT750SAHW0 Arrived on site for the unit spray arm is not rotating. Tested the unit in diagnostic and received no error codes. Reset the control board and tested the unit. Unit spray arms are rotating and washing properly. Unit works properly and all water connections were dry at the time of service.
Near , TX 78728
Wesley
Job Details: 01/10/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site and found unit control panel faulty. Ordering new control panel to repair. Very loud corrupted buzzing randomly. ; ordrng 1 W11293216 (TOUCH PANEL ASSEMBLY)
Near Lampasas, TX 76550
Steve C.
Job Details: 01/10/2019
WASHER MAYTAG MVWX500BW0 Arrived on site for the unit is not working properly. Customer advised the unit will not turn on. Tested the unit and found the unit does turn on. Tested the unit in diagnostics and received error code for hot and cold are reversed. Found the water valves on the wall are extremely old. Customer advised her husband will fix the hot and cold water. Unit is working properly and all water connections were dry at the time of service.
Near Leander, TX 78641
Tyler B.
Job Details: 01/10/2019
WASHER WHIRLPOOL GHW9400PL0 "Arrived on sote for unit throwing suds error while filling, indicating failed water level sensor . Replaced sensor and tested unit, unit was not draining, removed drain pump and found impeller ran off shaft. Replaced pump ASSY and tested good, during test got HF error for low/now water, found valves built up and need replaced but hot water shut off is broken and would need fixed before we can replace valves , replaced flow sensor and tested still got error . No leaks on site customer will have to call back ounces water shit off is replaced ; saved tckt"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WFW9050XW00 Arrived on site for the unit is leaking water. Customer advised for the past couple washes it has not leaked. Tested the unit and found no water leaks coming from under the unit. Unit is working properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no cooling . Found unit turning on and off every 5 mins, unit will need control to complete office to rs to 1-10-19 3-6 ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11196400 (CONTROL)"
Near Killeen, TX 76543
Steve C.
Job Details: 01/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit is not working properly. Tested the unit in diagnostic and received error code f7e5 shifter fault. Replaced the acuator per the error code and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78731
Scott
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDE70FXSS2 "Arrived on site for unit running but no water . Found valve full of sediment . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete ."
Near Burnet, TX 78611
Thomas L.
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS00 Arrived on site to test unit that will not dispense water. Per the customer the actual complaint is the unit will dispense water but will not make ice. Found unit to be dispensing water properly but unit had a fail icemaker. Replaced ice maker. Icemaker cycle and filled. All water connections are dry.; ordrng 1 CNOTE
Near Austin, TX 78701
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site for for no dry . Found loose connection on heater connection . Reconnected terminal , ran test all checked good , heater is coming on . Nonwater leaks detected at time of service . Job complete ."
Near Austin, TX 78757
Scott
Job Details: 01/10/2019
VENTHOOD KITCHENAID KVWB400DSS2 "Arrived on site , replaced dampener . Tested unit all checked good . Unit is not hooked up to any duct work at time of service. Job complete ."
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on sote for unit with no lights door open and no deli display , replace deli UI , mAin UI and rear light control and did not work, upon further inspections found deli harness and broke 3 wires and will require replacement. No leaks on site; ordrng 1 W11170612 (HARNESS DELI)"
Near Austin, TX 78754
Scott
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on site ,for no water . Found unit is filling but motor no coming on. Ran diagnostics no error codes replaced sump and motor .ran diagnostics all checked good . No water leaks detected at time of service . Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Arrived on job for complaints of not heating. Found the capacitor bolted not working diod shorted and magnetron magnetic cracked. Replaced magnetron, capacitor and diod. Test microwave and heating normally."
Near Wimberley, TX 78676
Robert
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of water not draining. Opened drain pump and found debris/broken propeller. Replaced drain pump and ran diagnostics. Passed no leaks detected
Near Canyon Lake, TX 78133
Robert
Job Details: 01/10/2019
REFRIGERATOR AMANA ART308FFDM03 Fridge not on site
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on job for complaints of service no ice . Found icemaker with ice in tray and fill tube blocked. Removed ice blockage tested ice maker with harvest test. Failed. Replaced ice maker. Harvest test passed. No leaks detected at time of service
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
WASHER AMANA NTW4516FW2 Arrived on job for complaints of not working. Ran diagnostics and lid lock not working. Replaced latch. Ran calibration on washer. No leaks detected at time of service.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/10/2019
DRYER MAYTAG MEDB835DW4 Arrived on site to install ordered parts. Unit will still need overlay to make repair complete. Office to locate part and reschedule service date.; ordrng 1 W11158457 (OVERLAY)
Near San Marcos, TX 78666
Robert
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on job for complaints of leaks. Found drain to refrigerator pan not connected. Reconnected no leaks connected.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL WED7500GC Arrived on job for complaints of not drying clothes. Found cutoff switch open. Replaced switch and test.
Near Kyle, TX 78640
Robert
Job Details: 01/10/2019
DRYER WHIRLPOOL WED4900XW0 Arrived on job for complaints of not drying clothes. Found heater not working with 240v supply. Replaced heater and test.
Near Round Rock, TX 78681
Paul
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived onsite for the refrigerator making a loud rattling noise. I found the incoming power supply cord harness falling into the condenser fan blade causing the noise. I tie wrapped the harness to secure it away from the fan. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78681
Paul
Job Details: 01/10/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for the dryer showing long times and saying the clothes are still wet.i checked stored error codes and found an F2E1 & F4E3. I ran diagnostics and all test passed. The unit had good air flow. I found the average temp at only 140 degrees on high. I tested the out let thermistor and found it out of range. I replaced the outlet thermistor and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUIX305ESS1 Arrived onsite for the ice machine leaking water from the front at the bottom. I found the inlet tube elbow cracked where it entered the fill valve. I replaced the tube and tested the machine. The unit is working as designed. There were no other water leaks present at the time of service. Call complete.
Near Austin, TX 78717
Paul
Job Details: 01/10/2019
MICROWAVE JENN-AIR JMV9196CS0 Arrived onsite for the microwave with a 2nd technician to install the previous diagnosed parts. We replaced the convection fan chamber and tested the unit. The unit is quiet and is working as designed. Call complete.
Near Austin, TX 78703
Scott
Job Details: 01/10/2019
DISHWASHER JENN-AIR JDB8700AWS0 "Arrived on site for no fill dish washer. Water supply is good, all connections are good. No voltage to valve . Checked and triad fuse has shorted out on board . Ordering control board . Return 1/14 . Please put on cancel list for sooner if possible spot opens up. ; ordrng 1 W10473197 (cntrl-elec)"
Near Round Rock, TX 78681
Paul
Job Details: 01/10/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite for the cooktop with none of the surface burners lighting. Mr stated they all light but the flames are too high on the front burners and the RR burner. I found the rear burner caps swapped. I switched the caps and the rear burners worked as designed. I set the low flame setting on the burners. Call complete.
Near Austin, TX 78704
Scott
Job Details: 01/10/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site for noisy dryer during use .unable to access will need two man . Please call to set up return visit .; ordrng 1 2NDMAN
Near Austin, TX 78703
Luis
Job Details: 01/10/2019
REFRIGERATOR MAYTAG KSC24C8EYY01 "Arrived on site for unit not freezing. Removed evaporator cover found partial frost pattern on fresh food evaporator,unit has aluminum evaporator diagnosed leak at fresh food evaporator. Replaced compressor,fresh food evaporator and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under manufacture sealed system warranty customer responsible for labor
Near Austin, TX 78702
Luis
Job Details: 01/10/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on site for broken wires to fill tube heater and loud icemaker. Installed new fill tube heater and icemaker ran diagnostics icemaker passed ran fill test water entering icemaker. Unit working as designed
Near Austin, TX 78737
Luis
Job Details: 01/10/2019
FREEZER FRIGIDAIRE FPUH19D7LF1 "Arrived on site for no cool. Found uv dye on heat exchanger replaced evaporator,heat exchanger,compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly."
Near Austin, TX 78745
Luis
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived on site for noise issue. Found vibration noise while compressor running. Adjusted from wheel brackets,adjusted compressor support bracket vibration noise no longer present only noise is compressor and fans running at normal sound level"
Near Austin, TX 78735
Luis
Job Details: 01/10/2019
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on site for damaged water pan. Multiple cracks on pan adhesive to repair pan. Diagnosed unit needs new water pan. Installed new water pan,filled pan with water no leaks ran diagnostics unit working as designed. Water pan $45.99 labor $99.99"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job for complaints of no water entering washer. Found float switch in full position. Upper rack track broken. ; ordrng 1 W11259785 (TRACK ) and 1 W11259786 (TRACK) and 2 WPW10546503 (adjuster)s
Near Austin, TX 78717
Lou
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT970SAHW0 "arrived on site to inspect dishwasher leaking water. Upon further inspection, I found where the unit leaks a large amount of water and had gotten under the hardwood floor in the side room ad the living room (photos taken). I found that the drain tube connection between the hoses was where the water was leaking. I pulled the unit from the counter and found that the hose clamp was tightened too tight causing the hose to the disposal to get damaged and allowing the water to leak. I removed and replaced the 6ft hose and secured the connection and tested the unit. The unit operated as designed with no error codes and no more leaking (photos taken). I advised the customer of my findings and repairs. No water leaks observed at the end of service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, I opened the fc door and the compressor did not come on. I pulled the unit from its place and unplugged the unit. Once I plugged it back in, the compressor came on and t was making its normal noises. The customer thought the noise was too loud. I advised the customer that the noise was normal. I checked the doors and the doors were good. The gaskets were sealing well. The customers complaint is that the fc door does not close on its own. There was no food items on the door and did not close unless pushed. The rc door closed well as it had lots of food items on the shelves. Both doors swing open all the way, which was normal. I inspected the evaporator and it had a good frost pattern on it. The unit was leveled and squared. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 01/10/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "arrived on site to inspect refrigerator noise. Upon further inspection, I placed the unit in diagnostics and tested the compressor and damper control. While testing the compressor, I could hear a faint rattling noise. When I tested the damper, I could hear the motor was going bad. I removed and replaced the damper and while putting the cover ack on the damper opened and operated as designed. I pulled the unit and removed the back cover and could hear the condenser coils vibrating. Using the sealer prescreened, I placed some under the condenser between it and the bracket below and the vibrating noise got quieter. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 01/10/2019
MICROWAVE AMANA AMV2307PFS2 "arrived on site to inspect microwave not heating ad fan noise. Upon further inspection, using s cup of water I tested the unit for heating. I placed the cup inside and turned the unit on for 30 seconds. When the unit turned on, I could hear the fan rubbing on something. At the end of testing the water was warm as expected. I removed the unit from the wall and found that the vent had foil tape that was keeping the damper from opening/closing. I removed some of the tape. I removed the damper and turned t(e unit on and found that when the damper is installed it causes the fan housing to rub the blower wheel. I put the damper back on and turned the unit on and backed the screws out a little and the noise stopped. I re-installed the unit and tested again and it operated as designed. Job completed."
Near Georgetown, TX 78633
Lou
Job Details: 01/10/2019
MICROWAVE KITCHENAID KEMS308SSS05 "arrived on site to inspect microwave/oven not working. Upon further inspection, I found that the microwave does not operate and when opening the door, the light does not come on. The display will count down, but no activity. The oven is working fine. I pulled the unit from the wall and inspected the components. I found that the fuse is no good and when I checked ohms it showed to be open. The unit operated as designed. Job completed."
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
OVEN GE JTP20S0F1SS Arrived on site to replace bake element. Replaced element test unit by heating to 350 and unit test good job complete no other parts needed at this time.
Near Austin, TX 78739
Leonardo
Job Details: 01/10/2019
DISHWASHER AMANA ADB1700ADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit for leaks no leaks present at this time. Unit working as designed job complete
Near Austin, TX 78736
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived on site to test unit for unit not washing correctly. Test unit and found float stuck in the full position. Push float down to empty position test unit an du it test good job complete no leaks present at this time.
Near Austin, TX 78703
Leonardo
Job Details: 01/10/2019
OVEN MAYTAG JJW9630DDS Arrived on site to test unit for upper oven not working. Test unit and unit working correctly at this time. Found a few error codes with door problem and control board problem. Customer will talk to wife if they want to replace parts since unit working correctly right now job complete
Near Austin, TX 78703
Leonardo
Job Details: 01/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to replace front panel. Replaced panel no damaged found on new panel job complete no leaks present at this time job complete
Near Austin, TX 78728
Paul
Job Details: 01/10/2019
OVEN WHIRLPOOL WFC310S0ES3 Arrived onsite for the range with the oven not working in the bake mode. I found the bake relay not closing. Will need to replace the control to complete service. Ordering W11122536 CNTRL-ELEC. RS for Mon 1/14.; ordrng 1 W11122536 (CNTRL-ELEC)
Near Austin, TX 78746
Leonardo
Job Details: 01/10/2019
DISHWASHER KITCHENAID KUDS01DJSS0 Arrived on site to replace drain hose. Replaced hose test unit for leaks no leaks present at this time job complete
Near Buda, TX 78610
Leonardo
Job Details: 01/10/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace door. Replaced door no damaged found on new door job complete