"Arrived to unit 1103 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed"

Arrived onsite for broken adjuster. Repalced both adjusters with kit. Unit is now operating as designed. W10712395

"Arrived to unit 7313 for unit stuck on drain mode. Upon arrival, unit was unplugged. Plugged in unit and immediately started draining. Proceeded to replace W11607637 control and made sure there are no restrictions and kinks on the pressure hose. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time. Special project S153EB performed. Tenant not home. No one available to sign"

"Visited for freezer WRFF3036RZ00 with condensation and a non-working light. Noticed ice on the switch, preventing light operation. Recorded freezer temp at 2 degrees. Confirmed rails closed as designed. Explained to customer that items caught in the gasket could cause condensation. Discovered broken arm on icemaker and ordered part W11692144 for replacement. Office to reschedule return visit. NO WATER LEAKS OBSERVED DURING SERVICE; ordrng 1 W11692144 (Icemaker)"

"Arrived on site to test unit for gas smell, customer stated that there is a strong gas smell when using the oven, tested unit found air gas mixture valve opened to much causing incomplete combustion, adjusted valve and tested unit is now running as designed called safety to document SR#7742365423, no leaks detected job complete no parts installed"

"Arrived on site to diagnose unit for no ice dispensing. Upon arrival customer stated ice does not dispense. Verified auger motor energizing and rotating, but inspection found ice bin auger seized and unable to drive ice forward. Replaced ice bin assembly (WPW10558423) and performed operational test. Verified proper dispensing in both cubed and crushed selections. Unit is functioning as designed, no leaks detected, job complete."

Arrived on site for a washing machine that is not filling with water. Inspected unit and work area. The customer advised that this unit is brand new and has not been able to fill with water since he bought it. I checked the inlet valves and found both were closed at the wall. The customer advised that he did not mess with those and that they were turned off during installation. He said the installer told him everything was good. I turned to the water supply back on and ran the unit through diagnostics. I found an F8 E1 (long fill) error code. I tested both valves and found proper water flow coming through the valves. I tested the unit and found the unit working and operating as designed. Call complete. No parts were installed.

JFFCC72EHL03 Arrived on site for a refrigerator not despenseing ice. On arrival I verified the issue. The despenser motor has failed and is not despenseing ice. I'm ordering motor and shaft I rescheduled client for 9/18/25. Returning parts just in case needed no water leaks visible from main water supply. ; ordrng 1 W11228132 (Shaft) and 1 W10822606 (Motor)

"MVW7230HC1 Arrived on site for a washer with error code F0E7 and bulky and towels doesn't fill . On arrival I verified issues . I inspected the gearcase, rotor and splutch all parts are in great shape no oil leaks. I replaced the control board, calibrated then tested product is working as its designed. I notified client that when using bulky and towels the extra power has to be turned off in order for settings to fill with water. No water leaks visible from main water supply."

"WTW7500GW0 Arrived on site for a washer not spinning. On arrival I ran diagnostic and found error codes F7E8 stator over heating, F7E9 locked rotor, I inspected the gear case no signs of oil leaks. I have to order rotor returning parts will be needed . Rescheduled client for 9/18/25. No water leaks visible from main water supply. ; ordrng 1 W10754161 (Rotor)"

"Removed and replaced console and ui panel. Tested dishwasher and it fills, washers and drained."

NED4655EW1 Arrived on site for a dryer not heating. On arrival I verified the issue clients home ventilation was clogged. I used my vent tester to test the ventilation and it was in poor condition. I recommend hiring a vent cleaning company. I removed the vent and tested the dryer product is working as its designed no parts used.

"Arrived on site to test unit for not making ice, tested unit found ice maker stuck mid harvest and is not responding to diagnostics, replaced ice maker but flipper on the side sensor is not working properly, will need to order and replaced flipper and spring, ordering parts rescheduled for 9/22, installed W11512149; ordrng 1 WP2198633 (Flipper) and 1 WP2198635 (Spring)"

"Arrived on site for a dryer that is not starting cycles. Inspected unit and work area. The customer advised that the machine worked for a month and then completely quit. He advised that the lights used to go across before it would start, and now they don't. I checked the door switch and found it not making and breaking, indicating an issue with the door switch. I replaced the door switch and tested the unit. The unit began to work and operate as designed. Call complete. WP3406107."

"Arrived on site to test unit for not working properly, customer stated that it beeps once and the screen goes black, tested unit found customer not powering on the unit, verified voltage and showed customer how to properly turn unit on and off, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site for a range that is not igniting properly on one of the burners. Inspected unit and work area. The customer advised that the left front burner is the burner.That seems to not ignite right away. She did advise that it will ignite, but that it takes about ten clicks before it does. I did confirm the customer's complaint and checked the burner head. I did adjust the burner head to the original factory configuration. I tested the unit with a marginal difference in the quickness of the ignition. I swapped a burner cap from the middle burner to the left front burner. And I don't know, immediately found all burners igniting properly and efficiently. I did advise the customer that they will need to make sure that they are watching where they're putting the burner caps after cleaning them because even though they look similar, they are not all similar. I did advise the customer that it appeared that they may have swapped the burner caps by accident. The unit is working and operating as designed. Call complete."

"Arrived on site to test unit for not making ice, tested unit found bin is full of ice, customer stated that it started to produce ice again a few days ago, customer is not able to remove the bin, explained to customer that sometimes ice cube stop the impeller from harvesting or flapper get stuck causing ice production to stop and advised to check that before requesting service, showed customer how to properly remove bin, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to convert unit to LP, converted unit and tested unit is now running as designed no leaks detected job complete installed W11077486, W11436985"

"WTW4957PW0 Arrived on site for a washer pump running. On arrival I verified issue long drain a failed control board. I replaced the control board, then calibrated . I wasn't able to do a full test client is remodeling home and washer was in the garage with no water source. Product works as it's designed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure, I removed and replaced the compressor, access valve, and UV dye drier andmvacuumed the system down to -30/0 psi. Installed 60oz of R134a refrigerant and tested the unit in diagnostics test 4. Unit is operating as designed, and no water leaks observed during service, job completed. I recommended that the customer allow the unit to cool for at least 24 hours before placing food items inside and 72 hours for the ice maker bin to be completely full. W10832994, WPW10143759, W11506635"

Arrived on site to repair previously diagnosed issue unit tub ring needs to be replaced it was damaged. Replaced tub ring and tested unit is now functioning properly and as designed to. No leaks present at this time job completed

Arrived onsite for previously diagnosed parts. I inspected underneath and found the pulley cover broken and capacitor hanging as the bracket on the capacitor is broken. I replaced the lower harness in the meantime as the pump checked good. I was able to drain out all water but the unit needs a new pulley cover and capacitor. Ordering W11614512 capacitor and WPW10427633 Pulley cover. Office to RS as customer stated they are only available Mon-Wed. ; ordrng 1 W11614512 (Capacitor) and 1 WPW10427633 (Pulley cover)

"Arrived on-site to test unit for customer complaint of loud, rumbling noise during spin; confirmed issue and found the outer basket not spinning, indicating the drive hub is stripped; attempted to remove the agitator for inspection but it would not release, applied penetrating oil to the shaft and allowed it to sit for approximately 10 minutes, however despite persistent effort the agitator did not come out; at this time the agitator will need to be broken out for removal and if the shaft is not damaged in the process, recommend replacing the agitator, hub, hub nut, and suspension; ordering agitator, rescheduled for 9/22; ordrng 1 W11550891 (Agitator)"

Arrived onsite for replacement rails. Opened the box and found the fz rails damaged again and customer stated they don't want them installed. Will need to re order W116686672 FZ RAILS. Parts to inspect rails before being sent out as this is the second pair of damaged rails. RS for 09-18-25.; ordrng 1 W116686672 (FZ RAILS) and 1 Partstoinspectrails (Parts to inspect rails)

"Arrived on site for refrigerator needing single inlet valve wpw10498990. Installed part tested unit and found no leaks, and it working as designed call comple."

Arrived onsite for unit not making ice. Found ice maker not responding and box fan pulsing. Replaced both. Tested and unit is now functioning properly. Job complete

Arrived on site for unit not cooling. Upon arrival inspected unit found unit cooling properly temperature is correct in both compartments. Spoke with maintenance told them its cooling said they would monitor. Unit has been moved to 1117

"Arrived on site to inspect unit for doors not closing properly. Customer stated RC door intermittently fails to close when swung shut. Tested operation and confirmed resistance at hinges. Applied food-grade lubricant to right RC door hinge and verified smoother door movement and proper closure. Advised customer to ensure doors are pushed fully closed to maintain seal integrity and prevent performance concerns. Unit is operating as designed, no leaks observed, no parts replaced, job complete."

"Checked refrigerator WRS321SDHZ08 for no ice production. Attempted to force icemaker harvest, but it was completely dead. Replaced icemaker with part W11700250. Tested the new unit, confirming it filled and harvested as designed. NO LEAKS DETECTED WHILE ON-SITE."

Visited to install previously ordered parts for washer CC3100146 not starting. Replaced capacitor with part W11428524. Calibrated the unit and ran diagnostics. Confirmed the washer operated as designed after testing. NO LEAKS FOUND WHILE ON-SITE.

"Arrived on site for washer leaking water. On arrival, customer stated unit hiliked water one time after a psycho.But they couldn't verify why it had happened. Upon further inspection, I found that the unit had too much soap in it, and it caused unit to overfill from the vent in the back. Instructed customer on soap usage and found unit working as designed with no leaks.Call complete."

Arrived onsite for unit not powering on. Inspected and found broken harness to power supply. Replaced harness and tested. Unit is functioning properly. Job complete

"Arrived on site to inspect dishwasher not getting water into the tub. Upon further inspection, I found the water level float sitting in the bottom rack (photo). I re-installed the float and placed the unit in diagnostics, showing error code F6E4-float switch error. Cleared the code and continued with testing, and the unit is operating as designed. I advised the customer of my findings, and they advised that their toddler must've pulled the float out. No water leaks were observed during service, and no repairs are needed at this time, job completed."

Arrived on site for range tripping breaker during bake preheat. On arrival confirmed issue and found control board had failed and replaced it with w 11696067 then reassembled and tested umbin and found it working as designed without tripping the breaker call complete.

"Arrived on site for unit not filling with enough water. Upon arrival, ran diagnostics and found cold and hot water to have good pressure. All other functions work as designed. Customer expectancy water to be filled almost halfway to clothes to get soaked. Explained to customer unit nowadays with control board regulations will limit the water dosage and use only the desired amount. Advised customer to try other cycles and options to find a setting to their liking. Unit does not have issues washing and at the end of the cycle, all clothing items are saturated with water. Unit is functioning as designed. No water leaks detected at this time. No parts replaced"

"Arrived on site to inspect dryer noises. Upon arrival, the customer spoke to me through their ring camera and advised that they didn't schedule any repairs for their dryer. Closed ticket. No one available to sign for receipt."

"Arrived on site for refrigerator not cooling properly. On arrival confirmed that there was a small leak from the u.V dryer. Replace dryer and found the unit working as design. But during testing, I found the freezer door damaged along with a gasket, no longer being able to stay held in the door underneath as it should, because the door's separating. I am ordering W10815701 fc door, W10839793 nameplate, office to reschedule once availability of parts is known; ordrng 1 W10815701 (Door) and 1 W10839793 (Nameplate)"

"Arrived to unit 3205 for F3E0 code. Upon arrival, checked thermistor and found 0.1k ohms. Proceeded to replace W11707168 control. Ran Bake cycle and code tripped again. Ordering W10833885 sensor and W11448102 main harness. Spec home. No one available to sign. Spoke with general contractor via phone. Customer agreed to reschedule Sept 19th. ; ordrng 1 W10833885 (Sensor) and 1 W11707167 (Main harness)"

"Arrived on site to install previously diagnosed and ordered parts. Due to the ignitors failing, I removed and replaced all ignitors and tested. Unit is operating as designed, and no gas leaks detected during service, job completed. W11703398-2x, W11702865-3?"

"Model WED560LHW2 was not completing cycles. Arrived on-site and attempted to replicate the issue but couldnt. Tested the moisture sensor, which checked out fine, and confirmed the unit heated properly. Maintenance reported intermittent shutdowns in timed dry, which rules out the moisture sensor so i replaced the control with part w11780156. Tested again, and the dryer heated and tumbled as designed"

"Arrived on site for dishwasher, kneading inner door panel and leaking. On a rival, install door panel w11637956 and found door shutting as design and found that the previous leak, it had been due to the doorknot Sealing all the way due to the damage. I tested the dishwasher and diagnostics and normal operation and found no leaks and unit working as designed call complete."

"Spoke to claims, unit has P/L concession. Inspected and found compressor kicking out on overload. Unit will need sealed system repair. Ordering compressor, drier, access valve and evaporator. Office to schedule 2hr sealed system. ; ordrng 1 W11506635 (Access valve) and 1 W11635510 (Compressor) and 1 W11546692 (Evaporator) and 1 WPW10143759 (Uv drier) and 1 2hr (2 hr) and 1 R600a (R600a)"

"Arrived onsite for u it freezing food in RC. Found thermistor and damper functioning. At the moment, no items are frozen. Customer stated issue is intermittent. Did find. Ice maker door gasket not seated properly which will allow cold air migration from ice box into RC. Corrected gasket. Also, Spoke to PR. Isolated RC thermistor for better temperature monitoring. If symptoms persist recommend ordering Control and thermistor . Job complete"

"Arrived onsite for unit needing harness and control replaced. Replaced both, pump test good. Calibrated and tested. Unit is now functioning properly. Job complete"

Arrived onsite for unit not dispensing well or making ice consistently. Customer stated water dispensing and ice production are normal only when the filter is removed. He has tried 3 new filter in a couple weeks. Ordering filter housing assembly. Set to return September 19th; ordrng 1 W11706229 (Housing)

"Arrived on site to inspect dishwasher door not staying closed. Upon further inspection, the customer provided a piece of white plastic that they found around the unit. I found it to be part of the hinges. I pulled ths unit out to find the right hinge was broken. I removed and replaced the right hinge and tested the door functions, and it is opening and closing properly. I placed the unit in diagnostics showing no error codes and tested, and the unit is operating as designed. No water leaks observed during service, job completed. W11766665"

Arrived on site to test unit for broken front glass. Found glass broken and replaced front glass test unit and unit test good job complete.

Arrived on site to test unit for front glass hanging. Test unit and found bottom clips had come off not letting glass sit correctly. Secured clips to front glass test unit and unit test good. Jon complete.

Arrived on site to diagnose washer banging around violently when used. Examined unit and found unit has a basket that was not punched all the way through. Ordering new basket to resolve. Office to schedule when part arrives. ; ordrng 1 W11172199 (Basket)

"Arrived on site to diagnose a microwave reported for condensation buildup inside the cavity and shocking sensation when touched. Tested unit with TechLine assistance. Verified power supply by testing the outlet outlet showed correct polarity and tested good. Plugged the unit back in and checked for stray voltage from the microwave cavity to an alternate ground source. No voltage was detected. Inspected venting system. Found two exterior vents located on the right side of the house. Noted that neither vent had a functioning flap installed, which can allow excessive moisture to enter and cause condensation buildup inside the microwave. TechLine confirmed that the issue is caused by improper vent installation. They advised that any related part replacement or repair will not be covered under warranty. No parts were replaced at this time. Spoke with the property manager and explained the findings. Advised them that the missing exterior vent flaps need to be addressed by the builder to correct the condensation issue. Advised customer to not use the unit left the unit unplugged. Job complete SR#7742395934 also called safety 7742360885"

"Arrived on site to replace previously diagnosed parts. I replaced valve and nozzle, unit tested good. Parts used w11230609"

"Arrived on site for customer complaint of unit not heating and LEDs missing. Found high voltage issue with magnetron, capacitor, and diode as well as control missing digits. Parts are not available to order on this model, contacted claims, and informed customer."

"5125071245 Jeff. Arrived on site to diagnose ice machine running down the back abnormally long. I tested the unit and advised customer that cleaning will timed fill, and result in overfill. However, when I ran a regular cycle I found the drain pump will NOT come on at all. So unit is never fully draining the reservoir. Ordering new drain pump to resolve. ; ordrng 1 W11542868 (Drain Pump) and 1 W11126268 (Pump Harness) and 1 W11034363 (Control)"

"Arrived on site to inspect unit for reported noise. Customer stated noise has diminished since prior repair but a low-frequency rumble occurs intermittently. Entered service diagnostics and ramped compressor to maximum speed, successfully reproducing rumbling sound. Confirmed noise originates from compressor vibration and is consistent with normal operational characteristics. Advised customer condition is non-failure related. Unit is operating as designed, no leaks observed, no parts replaced, job complete."

"Arrived on site for customer complaint of unit not cleaning well. Found f9e1 error code as well as detergent dispenser not opening properly. I replaced motor, and dispenser, unit tested good. Parts used wpw10605057 and w10861000"

Arrived on site to replace control due to unit bring stuck in drain loop. Replaced control and ran unit. Confirmed proper operation. Unit is starting loads correctly. Parts used - W11607637

"Arrived on site to diagnose microwave overheating, and also doesnt run the blower. Tested unit and confirmed, no blower action at all. Removed unit from wall and found blower was not plugged in all the way. Plugged in blower connector and verified unit is working as designed. Repair completed, no parts needed."

"Arrived on. Site for fridge not making ice and not dispensing water . Valves is actuation. Replaced valve and housing . Still not dispensing. Blew thru dispenser and ice maker line no frozen lines found . Ordering dispenser and valve W11548535, W11346622. No water leaks detected at time of service. Call to set return ; ordrng 1 W11346622 (Housing) and 1 W11548535 (Valve) and 1 WPW10368730 (Pads) and 1 Permagum and 1 W11666461 (Dispenser line) and 1 W11548535 (Valve) and 1 W11346622 (Housing)"

Arrived on site for dishwasher not heating . Ran diagnostics got 7-1 heater code . Replaced heater W10518394. Reran diagnosticswashtest. . Elemnt did heat at end of test . No water leaks detected at time of service. Job complete

Arrived on site for drain pump constantly running. Unit will need a new control. Replaced control and calibrated and tested. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"Arrived on site to inspect unit for water leak. Upon arrival customer presented issue, water leaking from ice maker area causing ice accumulation on shelves and evaporator cover, along with intermittent loud noise. Tested ice maker operation and found fill funnel leaking during fill cycle. Leak caused ice buildup on evaporator fan shroud, resulting in fan blade contact and noise. Installed fill tube extension (WPW10496649) from truck stock and sealed with silicone. Performed harvest cycle to verify repair, leak no longer present. All components are properly engaging and unit is now running as designed, no leaks detected, job complete."

"Cx stated ovenwould trip breaker when she uses bake. Removed ground wire and ran oven to 450 degrees with no issues. Reinstalled ground wire and ran oven to 450 degrees, with no issues. Advised cx to let oven run for at least an hour. If issue persists to call back."

Arrived onsite and found unit operating with low charges. Leak tested with nitrogen. Bubble solution on joints and the evap looking for slow leak. No evidence of a leak. No loss of pressure on the Guage in 20 minutes. Replaced dye drier for possible valve leak. Pulled vacuum and charged system to spec. Observed full frost pattern and sub 0f reading with ktype thermocouple center evap after 15 minutes. Watched ambient temp drop into 20f after reassembled of parts and panels and continuing to drop. WPW10143759

"Arrived on site for customer complaint of unit not powering on. Found unit would not powering on and I was unable to access diagnostic mode. I tested outlet, polarity tested good, found issue with control board, I replaced control and ran calibration and tested. Unit tested good. Part used w11603810"

"WFES3030RS0 Arrived on site for a range tripping breaker again. On arrival, the client stated that the last tech fixed the issue, but now, when she preheats the oven, it trips seconds after I removed the ground wire and preheated to five hundred degrees temperature reached without tripping breaker.I checked amp draw with only oven on it was 14.67 with all burners on high and oven on the amp draw was 40.31. I rewired ground back on and preheated to five hundred degrees temperature reached without tripping breaker. I checked polarity and voltage readings were correct product works as it's designed . I recommend client to contact the breaker company for information on correct gfci breaker. I recommend client to contact home builder so they can replace the gfci breaker. I let client know to leave range on for one hour not parts used . Calling whirlpool safety Sr # 7740562033 safety said they will be calling client."

"Customers stated that it was leaking.Removed, dishwasher and ran.It could not find any leaks spoke to customer again, and she said it was when she used the heat to dry, that's what caused the issue.Checked vent and venting was fine.No, cracks, it's venting properly through the front. Customers stated that when they stopped using the heat of dry that the issue went away advised customer to remove tiles underneath this washer.And to reinstall dishwasher, this will allow more space between the top of the dishwasher console and the bottom of the countertop.And not to have the dishwasher flush.So when it does vent, it vents out and does not hit the bottom of the countertop. Dishwasher is not leaking. It is an install type issue. Customer said she will try to figure out how to address the issue with the install."

"Arrived on site for a wall oven combo that is not heating properly. Inspected unit and work area. The customer advised that her oven doesn't seem to heat properly and that her food doesn't come out cooked evenly. I tested the unit on a 350 degree fahrenheit bake cycle and found temperatures fluctuate between 287 degrees fahrenheit and 358 degrees farenheit, averaging a temperature of 322 degrees farenheit. I adjusted the temperature up 25 degrees on temperature calibration and tested the unit again. I found temperatures fluctuate between 397 degrees fahrenheit and 321 degrees fahrenheit, averaging a temperature of 359 degrees fahrenheit. I adjusted the temperature calibration down 5 degrees farenheit and tested one last time. I tested the ,machine at 375 degrees fahrenheit and found the temperature fluctuate between 408 degrees farenheit and 345 degrees farenheit, averaging a temperature of 376.5 degrees fahrenheit. The unit is working and operating as designed. Call complete. No parts were installed."

"Arrived on site to inspect unit for no tumbling. Customer reported unit buzzes and produces heat when a cycle is started, but drum does not rotate. Verified condition; motor energized but drum remained stationary. Disassembled unit and found drive belt shredded. Installed repair kit (4392065), which included replacement of roller bearings, idler pulley, and belt. Reassembled and tested operation, confirmed drum rotation restored. All other components are properly engaging and unit is now running as designed, job complete."

Arrived on site for unit drain pump constantly running. Ran diagnostics found stored error F3 E1 pressure system failure. Replaced control under s code S153EB. Tested unit is now functioning properly and as designed to

ArriArrived on site to repair previously diagnosed issue unit needs new control. Replaced control and tested verified all buttons working and responding. Unit is now functioning properly and as designed to job completed. No leaks present at this time job completed

Arrived on site for unit not starting. Inspected unit found unit would not turn on removed top and by passed the switch unit started immediately. Also found unit blower fan barely turning and very little exhaust air c9ming out. Inspected further found belt cme off of the motor. Ordering new switch and motor. Return visit 9/18; ordrng 1 W11234001 (Motor driv3) and 1 W11551763 (Door switch)

"Arrived on site to perform sealed system repair on refrigerator. Tapped system and found pressure present. Evacuated system. Replaced compressor ajd drier, and vacuumed down. Unit held good vacuum. Charged to spec. Powered on unit and found the compressor started making a loud shrill noise when it started running, and the noise got louder. Compressor also was getting hot super fast. Cut power to unit. After this, I could not get compressor to run again. Compressor defective out of box. Reordering compressor. ; ordrng 1 W11557425 (Compressor) and 1 Wpw10143759 (Drier)"

WTW4107SW0 Arrived on site for a washer with multiple lights flashing. On arrival I verified the issue. Further inspection I found the wireharness to drain pump was lose .I repaired it then tested on quick wash until cycle was done product is working as its designed no parts used no water leaks visible from main water supply.

Arrived onsite for washer not draining. Repaired by identifying and repairing broken wire harness. Unit is now operating as designed. No parts. Advised customer on repair.

Arrived on site for washer not powering up. Found power to control but no power to UI . Replaced control W11680389. Ui is now powering up. Ran all diagnostics test . Unit passed all tests . No water leaks detected at time of service. Job complete. No one on hand to sign ticket.

Arrived on. Site for fridge not dispensing ice . Found fridge is not making ice . Also water dispensing is low flow and keeps running for a bit after dispensing. Ordering filter housing . Customer is going to get new water filter . Nomwater leaks detected at time of service. Call to set return . ; ordrng 1 W10502642 (Filter housing)

"Arrived to unit 3304 for water leak. Upon arrival, ran ice maker fill test 5 times and found no leak. Fill tube is installed properly and no water in drip pan. Unit is functioning as designed. No water leaks detected at this time. No parts needed. Spec home. No one available to sign"

Arrived on site for microwave making weird scraping noise . Ran microwave and couldn't duplicate noise . Did listen to customer video. Ran mw cooling fan and turn table . No noise . Job complete Replaced ring and driver . . Still not able to duplicate noise .

Arrived onnsite with new console. Replaced console. Reset time and date. Verified operation. Call complete W11451765

Arrived on site for washer stuck in drain mode . Ran diagnostics got pressure sensor error. Replaced control W11607637. Ran calibration and diagnostics test wash. All che ked normal. No water leaks detected at time of service. Job complete

"WRS555SIHZ03 refrigerator was not making ice. Arrived on-site, tested the valve, and confirmed 120V during fill test but no water flow. Found the fill line frozen due to a seeping valve. Thawed the line and replaced the valve with WPW10179146. Tested again, and the unit filled with water. All functions worked as expected. No leaks detected while on-site"

"Arrived on site for making a squeaky noise. Upon arrival tenant, test unit on spin. Noise is coming from belt area. Raised unit to inspect. There are no signs of leaking gearcase. Found belt and pulley are worn. Replace belt and splutch. Test unit and is operating as designed. No leaks present. Job complete"

Arrived onsite for no cool in fridge. Found 0f in freezer and 55f in drawer. 20f at inlet air channel. Return air blockage from previous time with torn gaskets. Customer will defrost to restore function. No parts. Advised cuwt9mer on defrost process and principles.

Cx statedthat cooking was uneven. Advised cx about pan size and burner size selection tion. Using proper pans for proper sized burner. Using oversized pan on smaller burner will cause uneven en cooking. Cooktop burners are all working as intended

"Removed and replaced control tested dishwasher and start button works. Dishwasher fills, washes and drains."

"Right Front burner was not lighting properly. Checked, igniter and igniter was sparking properly.Gas port on burner head might have been plugged removed and replaced burner head. Tested right front burner, and it lights properly. Customer was inquiring about cushions on the bottoms of the burner Grates, informed customer that that is a cosmetic issue and gave him part number. He can contact kitchenaid and order them online from kitchenaid."

Removed and replaced bake ignitor. tested oven and it Heats and gets up to temperature

"Arrived on site to test unit for not spinning. Upon arrival customer stated unit will not enter a high spin speed. Verified complaint by entering service diagnostics and running automatic test cycle. Unit filled, agitated, and drained properly, but basket did not accelerate into spin. Unit engaged drain pump and only performed small oscillating agitator movements. Determined condition caused by control not receiving proper basket speed feedback from rotor position sensor, defaulting to wash motions. No mechanical drag or bearing noise present. Ordering rotor position sensor and stator as precautionary. No parts installed, rescheduled for 09/18.; ordrng 1 WPW10178988 (RPS sensor) and 1 WPW10419333 (Stator)"

"Arrived on site to inspect refrigerator ice maker, not making ice properly. Upon further inspection, the customer advised that the unit made two batches of ice and nothing more since the last repair. I tested temps in the FC=16 degrees. I disassembled the FC section to gain access to the evaporator. I found the unit had just gone into defrost mode and there was no frost on the coils; however, I found a ball of ice in the upper right corner on the cap tube. I advised the customer of my findings and am scheduling a sealed system repair. I am ordering the compressor, UV dye drier, access valve, three-way valve, RC evaporator, FC evaporator, and CNOTE-2 HOUR JOB. No water leaks were observed during service. ; ordrng 1 W11492867 (RC evap) and 1 WPW10608485 (FC evap) and 1 W10832994 (Compressor) and 1 W11087200 (Inverter) and 1 WPW10143759 (Dye drier) and 1 W11506635 (Access valve)"

"Arrived on site for washer not filling. Found lights all lighting in sequence. Cancelled and entered diagnostics. No errors stored. Ran test mode and unit started leaking, drain line was not hooked up properly. Properly connected drain line. Ran automatic test mode. All modes completed. No leaks. Call complete. Vacant."

"Arrived on site to replace previously diagnosed part. Upon arrival replaced control (W11603810) and applied power to the unit, drain pump is no longer immediately engaging. Ran a calibration cycle successfully. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect venthood not working. Upon further inspection, I tested the unit and found the lights turned on. When I tested the blower, I found that when pressing the power button, it does not stay on, and I had to hold it down in order for the blower to turn on. Due to its failure, I removed and replaced the control and retested, and the unit is operating as designed. Job completed. WPW10727036"

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised that the microwave was still not heating and the error code returned. I found the control panel display showing F1E5-inverter board failure. Per previous techs diagnosis, I removed and replaced the control panel due to the old panel not having the square locking clips for the mounting screws. Once I cycled power back on, using my microwave tester, I tested the microwave, and after approximately 10-15 seconds of operation, the microwave shut down, and the error code returned. I found in previous notes that the interlock harness and inverter have been replaced. I disassembled the unit to find the magnetron mounting screws were missing, as were other screws. I contacted management (PR) and advised of my findings and what parts I was ordering. I advised the customer of my findings and am ordering the magnetron, magnetron screws (according to the parts breakdown), inverter, and microwave control. The customer. requested this tech to return; therefore, the office will schedule return service. W11600634; ordrng 1 W11578579 (Inverter board) and 4 8205656 (Screw)s and 1 W11578959 (Magnetron) and 1 W11325786 (MW control)"

Arrived on site for dryer not working. Found thermal fuse open. Replaced thermal fuse. Vefified operation. Call complete. WP3392519

"Arrived on site. Unit was defrosted removed drawers found clogged drain,removed obstruction in drain,found brackets defective and a defective ice bin,replaced brackets reassembled freezer section checked door operation and seal good,replaced ice bin. Wpw10347093,w11668671"

Arrived on site formdryer not heating. Verified proper voltage. Heater relay is closing. Removed front panel. Found heater open. Replaced heating element. Verified operation. Call complete WP3387747

"Arrived on site for water leaking. Diagnosed icemaker running through a double fill,replaced defective icemaker turned on water source ran harvest test icemaker filled with water no leaks. W10884390"

"8-4 7-1 10-2 Verified fault codes. Wash motor fault, vent fault Float switch fault was due to float being disconnected. Verified open winding in motor. Checked winding on vent motor and it was open. Need to order vent motor assembly and will replace wash motor on return visit. U it also has old heater bushing, will order new heater ; ordrng 1 W11649995 (Vent) and 1 W11545539 (Gasket) and 1 W11537778 (Heater)"

Removed and replaced both elements. Ran oven to 450 degrees with ground wire disconnected and oven reached temp with no issues. Reinstalled ground wire and retested to 450 and no tripping of the breaker.

Removed and replaced control board. Tested oven to 350. Tested broil and it heated.