Arrived onsite for Dishwasher doesn't drain fully.upon arrival inspected unit and found a little more than normal water at filter area. Ran drain and all remaining water drained. Found debris in drain pump causing a slow flow of water during draining cycle. Cleared debris and test unit. Unit now operates correctly. No leaks present at this time. Job complete

Arrived onsite for dripping water. Upon arrival tested unit and found water dripping from fill valve. Inspected bellow and is good. Checked drain cycle and did not leak. Inspected dispenser and is good. Need to replace valve. Replaced valve and test unit. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived onsite for F9-E1 long drain, upon arrival inspected unit and found bellow filled with water. Ran diagnostics cycle. Unit operated correctly and drained correctly. Bellow is draining slowly. Found lots of debris on bellow cleared all debris and water flows out smoothly. Cleared error code and Test unit and now all water clears correctly and door unlocks correctly. Error code no longer shows up. No leaks present at this time. Job complete"

Arrived on site to diagnose a refrigerator that is freezing in the rc. Found diffuser not opening and closing properly. Replaced diffuser and all is working properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a range with gas odor when baking. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and normal odors to expect due to spark style ignition. Documented with whirlpool safety team and job is complete.

Arrived on site to replace doors for refrigerator replaced both rc doors and name badge. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite to install previously diagnosed parts. Installed new vent. Job complete

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

"Arrived on site to install previously diagnosed and ordered parts. Due to the vent and dispenser leaking, I removed and replaced the vent/gasket and dispenser and tested. Unit is operating as designed. No leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the gearcase, cam and belt and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to one of the rack slats failing, I removed and replaced the rack and tested. Unit is operating as designed. Job completed."

"Arrived on site. Replaced defective freezer door checked door seal good,tested water dispenser good."

Arrived onsite to replace previously diagnosed parts. Replaced shims to back right corner. Replaced shim. Unit is functioning properly. Job complete

Arrived onsite for dishwasher not functioning correctly. Upon arrival inspected unit. Ran unit through several test cycles and all passed. Ran several normal cycles and all pass. Could not duplicate any issues. Customer will monitor. Job complete

Arrived onsite for refrigerator ice maker not producing ice. Upon arrival inspected unit. Ran harvest and unit was not responsive. Power cycled unit and tried again and no response. Checked voltage and was good. Receded ice maker replacement. Replaced ice maker and tested. Unit harvested and filled correctly. Job complete

Arrived on site for door flopping down . Found left side spring had come off hinge . Reinstalled spring and latched in back . Door is now opening properly. No water leaks detected at time of service. Job complete

Arrived onsite to replace faulty heating element per special project. Replaced element and tested. No leaks present at this time. Job complete

#8144 gate code. Arrived onsite for washer making noise during spin. Upon arrival inspected unit. Nois was apparent in spin. Disassembled unit and found failed gearcase. Replaced gearcase and tested. Unit is now functioning properly. Maintenance will adjust leveling when moved to permanent location. Job complete

Unit in 5203- Arrived onsite for washer leaking. Upon arrival inspected unit. Ran test and prepared for leaks. Ran auto test and all passed. Inspected underneath unit and no leaks. Ran normal cycle and passed. Inspected underneath unit and found not a single drop of water. Did find white residue on floor under washer. Looks to be dried detergent. Customer may be using too much detergent. Customer should only be using two table spoons of HE detergent per load. Customer instructed on detergent use and proper loading.

"Arrived on site , replaced valve ,water line heater , facia ,UI. Power reset unit . Ran harvest and fill test . All checked normal. No IM error codes . No water leaks detected at time of service. Job complete"

Arrived on site for gap on around cooktop and countertop. Wall oven is installed under unit . Between gas lines and power cords unable to shift cook top over . Explained to customer this is an install issue .. No gas leaks detected. Job complete

Arrived onsite for refrigerator with temperature issues in rc upper inspection I found that the unit was in defrost when I got there. I check the evap fan found that it ran checked the thermistor and found it to be good and Watch the Evap develop a good frost pattern after the unit came out of defrost. The compressor and condenser fan were both running as well. I then checked the refrigerator thermistor and found that to be good too then I tested the damper and found that it opened and closed properly no strange noise. Diagnostics inconclusive. I advised customer to monitor the temps over some time about a week or so and get us back out immediately if they find anything out of the ordinary.job complete

"Arrived on site for frost in freezer. Checked door seal good,raised freezer door."

"Arrived on site to test unit for not filling with water and automatically draining. Found over flow float was sticking way up causing unit to think it was full of water. Set float back into place properly, tested unit, unit now working as designed. No leaks detected.

"Arrived on site for dish washer not draining . Ran drain cycle , drain motor is coming on . Removed drain hose off disposal, reran drain into a bucket . Unit is draining . Customer has two dishwashers tied into disposable . Quic pic of installation.No water leaks detected at time of service. Job complete"

"Arrived to add in for dispenser not working. I found the communicating rod in the door flap assembly and fallen out of place and after correcting, the unit operated as designed. Less than 10 minute repair and second appliance

"Arrived onsite for range with switch issues and the control not responding to button presses. Upon inspection I worths that the control would work Intermittently, and the far right infinite switch and the far left infinite switch were burning out.

Arrived to instal previously diagnosed and ordered parts. I applied her to the replacement FC door gasket to ensure all shipping creases were removed and then removed and replaced. I verified the seal was restored to normally accepted condition. I removed and replaced the RC door switch and the interior lighting resumed operation. No leaks observed during service.

Arrived on site for washing machine filling up when not in use. I inspected the unit and work area. I tested voltage to the valves and found none while in standby. Indicating a valve is weeping. I installed a new valve and tested it. It is now working as designed.

"Arrived onsite for NOT PRODUCING ICE AND FRZR SEEMS LIKE ITS NOT COLD ENOUGH . Upon arrival checked temps and got FC 23 , RC 40Ran diagnostics test 142 for FC thermistor and got 20. Test 141 for RC thermistor and got 44, test 145 for ice box thermistor and got 25. Ran test on all components Everything is functioning . Inspected condenser and is clean. Condenser and evaporator fans are both operating. Compressor is warm to the touch and pulling.78 ohms. Contacted SW for assistance. SW recommended having sealed system diagnosed

"Arrived on site and unstacked dryer, found dispenser motor is reading 1.69 This is correct, expansion board is also reading 1.6, this is also correct. Confirmed harness between the two is also good, took picture. ran diagnostic cycle and found all functions are operating normally. Recommended to homeowner that A new detergent reservoir be purchased or powder or pods for used.

"Arrived on site and inspected washer and found timer is unresponsive, spoke with SW and while checking timer found a loose connection. After resetting connector washer will now operate properly.

"Arrived on site for refrigerator, inspected unit and work area. CX complaint refrigerator not cooling, he explained freezer door stayed open for a while and they noticed it and closed it. I tested temps and RC 50? FC 58?. Tested amp draw from compressor and it was at 2.43amp. Explained to CX unit would need a sealed system repair. CX would contact us if he desires to proceed with the repairs. No leaks where observed during service. Job completed."

"Arrived on site for washer, inspected unit and work area. Tested unit in diagnostics and found no stored error codes, I did a test cycle and found agitator plate making noises. I inspected the issue and found that the gear case shaft was striped caused by the agitator getting lose. No leaks where observed during service. Job completed."

"Arrived on site and inspected washer, found long fill error saved and found cold water flow is low. Found cold water screen is clogged with what appears to be rust. Valve needs to be replaced but Incoming water will need to be corrected before it can be changed. Customer will contact the office when they are ready to have it replaced."

"Arrived on site. Tested water dispenser not dispensing water,ran diagnostics paddle test passed,ran dispenser test in diagnostics passed,exited diagnostics same issue not dispensing water. Called tech support ran test per tech support would ui controls. Freezer cool but not near freezing fresh food evaporator incased in ice per tech support freezer should be close to freezing and if not sealed system issues.

Arrived on site. Found ripped right side gasket estimate for repair parts

"Arrived onsite for washer leaking. Upon arrival inspected unit. Ran diagnostics and found 3/2 inlet water temperature fault 8/6 water hazard , overload and stuck button. During test found water leaking from left rear corner. During test found leak coming from water inlet assembly. Replaced inlet assembly and tested. No leaks present at this time. Job complete"

"Arrived on site. Diagnosed a defective led module,installed updated led module

"Arrived to inspect light always on. I found the oven light would stay on regardless of door position and tested further. Service mode showed the relay was not stuck closed, as the light would go out when commanded within service mode testing. The switch tested correctly, including with and without the harness attached and at the board contacts, there were 233 Ohms, but no documentation to confirm. The right front burner switch had excessive carbon from the contracts and I recommended replacement.

"Arrived on site to inspect refrigerator making loud crashing noise and unit rollers damaged. Upon further inspection, I inspected all shelving inside the unit and found all are good. I raised the leveling feet and was able to easily roll the unit out from its space and found nothing behind the unit. I did not find anything wrong with the unit at this time. Customer advised that they heard a loud crashing noise and the refrigerator was the only remaining thing that they had not looked behind due to them not being able to move the unit because of the leveling feet being lowered. Unit is operating as designed.No water leaks observed during service, job completed."

"Arrived on site to test unit for front left and right burner issues, tested unit found igniters are not sparking up but side ways when you fan it by hand it ignites, front left burner was defective at simmer only one side is igniting, replaced burner flame is now distributed evenly but still sparking to side Of burner, ordering igniters office to reschedule ; ordrng 2 W11580024 (Front left and right igniter)s"

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I was to install the back guard insulation. When I removed the back cover from the control panel, I found there was insulation already in place. I tested the unit cooktop and found the front right burner not igniting properly. I am ordering the front right burner head and scheduled return service for 08/11/22. No gas leaks detected during service.; ordrng 1 WPW10515455 (Burner head right front)"

Arrived onsite for a range that has a none functioning left front burner. Upon inspection I found that the burner would not spark. I replaced the spark module and found no change. Which tells me that theres a harness issue between the module and the burner I am ordering 1x harness. Office to reschedule.; ordrng 1 W11453756 (Harness)

Arrived onsite for a washer that is leaking oil from underneath the unit. Upon inspection I also found that the dog teeth were worn down. I am ordering 1x dog assembly. I replace the gearcase. Office to reschedule. ; ordrng 1 W11158175 (Dogs)

"Arrived on site to test unit for oven malfunctioning, tested unit found control not reading temps correctly causing over temp error code, replaced control, oven is now functioning, customer stated that front right burner just stay hot constantly and does not adjust, ordering FR infinite switch and element, and oven sensors if needed, office to reschedule ; ordrng 1 WP3149400 (FR infinite switch) and 1 WPW10181986 (Oven sensor) and 1 W11047722 (Front right element)"

"Arrived on site for washer stopping in mid cycle and then a burning smell. Put unit in diagnostics and unit started to go into spin cycle lid wasnt locked and was in diagnostics. Got motor error code . Found cap shorted out and lower harnes welded to cap . Ordering cap ,lower harnes ,motor , and control. Called safety ,reported finding . They gave P&L concession # W13rv51wpl1 . No water leaks detected at time of service. Unit unplugged and water shut off . Call to set return .; ordrng 1 W11450611 (Lower harnes) and 1 W11222394 (Motor)"

"Arrived on site to inspect refrigerator frosting up. Upon further inspection, I found the FC door cracked open approximately 2 inches and found ice/frost inside the FC section (photos). I removed the evap cover and found a good frost pattern and found the thee air ducts were damaged and the evaporator cover plenum damaged allowing for air gaps. Also found the FC liner at the door gapped and sealed it with silicone. Contacted techline and spoke to TJ and advised of my findings and parts on order and attached to previous SR#7734027309. Ordering the evap cover, air ducts, and evap cover plenum. Office to schedule return service. No water leaks observed during service.; ordrng 2 W11208347 (Air duct)s and 2 W11199204 (Air duct)s and 1 W10573325 (Evap cover) and 1 W10716213 (Evaporator plenum assembly)"

Arrived to inspect long dry times. Discussed with CX that the unit is not heating at all. Inspected black terminal and found that the L2 was completely burned out. I used my truck stock terminal block ASSY and R/R old terminal block. Operational test good.; ordrng 1 279320 (Block terminal ASSY/truck stock)

Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)

"Arrived on site and inspected dishwasher and found customers experiencing water in the tub when the dishwasher is not running. Inspected incoming valve and did not see any water trickling in. Found home has a reverse osmosis system and it was installed sharing the garbage disposal drain with the dishwasher. Explain to customer that whirlpool does not allow this because when reverse osmosis system purges it can fill up the dishwasher via the drain hose, this could cause dishwasher to overflow and damage floor. Recommended that they contact reverse osmosis company and have them change to a clamp style drain connection. Also found racks have rust spots, took pictures. Will bring back both to ensure repair on next visit.; ordrng 1 W10909088 (Dishrack) and 4 W10888592 (Wheel)s and 1 W10161215 (Lower rack) and 1 WPW10671904 (Clip)"

"Arrived to install previously diagnosed parts. Replaced valve and valve still not energizing. Checked resistance on this new valve and is correct. Called techline for assistance. After series of voltage checks, Tech recommended replacement of control. Tech gave SR#7734281593. Need to order control. Please contact customer with eta.; ordrng 1 W11462458 (Control)"

"Arrived onsite for Not Cooling - Refrigerator Section - Side by Side Refrigerator . Upon arrival inspected unit and found evaporator completely covered in ice. Tried checking resistance at control and got OL. Ran diagnostics to force heater and heater will not energize. Contacted SW for assistance. SW recommended ordering UI, heater, control , harness and bringing back thermistor. Office to reschedule ; ordrng 1 W11216949 (UI) and 1 W11546681 (Harness) and 1 W11546690 (Comtrol) and 1 W11546610 (Heater)"

Arrived on site for dishwasher not stopping. Upon arrival found no errors. Found owi sensor within manufacturing specs. Replaced control. Found unit had gold bushing style element needing to be replaced Nader SP: W11540964. Will need office to reschedule once availability of part is known. ; ordrng 1 W11537778 (Element)

Arrived on site for washer needing previously diagnosed lidlock. Upon arrival reconfirmed issue an installer part part of town functions of unit still the same. Call techline twice and spoke with Rich and Sterling sr#7734282318. After running extensive testing techline determined that part sent for repairs were defective and will need a new ACU and lid locked installed. Office to reschedule once availability of parts is known.; ordrng 1 W11298486 (Acu)

"Arrived on site to diagnose refrigerator that had some noise coming from what sounded like freezer fan. Ran fans and couldn't hear any noise. I found some small patches of ice around the evap cover, likely sticking to the fan, causing the noise. I could not get the condenser fan to come on at all, even with voltage. Ordering condenser fan to resolve, control as well. Office to schedule when we have part. ; ordrng 1 W11024494 (Condenser Fan)"

Need to reschedule drier inlet need 6/5 coupler and it wasn't sent with parts for this job.; ordrng 1 W11504432 (Coupler 6-5)

"Arrived on site for upper door gasket . Replaced upper door gasket . Ordering another door gasket for lower oven door ; ordrng 1 WP4455381 (Gasket)"

"Arrived onsite for a refrigerator to replace previous diagnosed parts. I verified the compressor was not pumping correctly. I found a small leak in the drain pan heater. I replaced the compressor, evaporator, heat exchanger, and drain pan heater. I vacuumed the system and charged it with 7.75 ozs of R134A refrigerant. I tested the unit and it had a good frost pattern and is working as designed. Pressures were at 2 low and 125 high. I replaced the filter and installed a new icemaker. The new icemaker didnt come with the bale arm and it is missing. Ordering 2313990 ARM-SHUT OFF,SXS. ; ordrng 1 2313990 (ARM-SHUT OFF,SXS)"

"Arrived on site , replaced led Modules . All lights are on now . No other issues found . No water leaks detected . Job complete"

Arrived on site to test unit for not filling properly. Ran multiple diagnostics and found no issues. No stored error codes. Customer stated when initially filling water is covering clothes. Advised customer when initially filling water will not cover clothes due to high concentration wash. Also advised on how unit senses loads and fills accordingly. Advised customer not to open and close lid during wash cycles to prevent interruption in sensing. No leaks detected. Job complete.

"Arrived on site to replace previously diagnosed wash motor, harness and control. Found wash motor was the only issue. Replaced sump assembly, tested unit, unit working as designed. No leaks detected. Job complete."

"Arrived on site and replaced grill cover, job complete"

"Arrived on site ,replaced grid cutter . Ran diagnostics all checked normal . No water leaks detected at time of service. Job complete"

Arrived on site to diagnose a dryer that is not heating. Found wall outlet contacts spread causing unit to intermittently lose 1 leg of power. Advised customer on findings and an electrician will need to replace outlet.

Arrived on site to check vent hood not working. On inspection the vent was not turning on the light worked. Noticed that when the wiring harness was moved the vent start working. Found the main connection had a lose wire in the connector. Resisted the pin into the connector and the vent started to work. Vent working as designed. Job completed.

"Arrived on site for washer going off balance when in use. Upon arrival confirmed complaint but found no errors in diagnostics. Found u it not lvl. After leveling unit and instructing customer er on best methods for loading and using unit, I found washer no longing banging around during spin. Found leaks from cutoffs behind unit. I formed customer of all findings. Washer working as designed. Call complete"

Arrived on site for ice machine needing previously diagnosed filter head. Upon arrival reconfirmed complaint. Replaced filter head and tested unit. Found ice machine working as designed. With no leaks. Call complete

"Arrived on site for fridge still not cooling properly. I inspected the unit and work area. I gained access to the rc evaporator and found it has a plastic thermistor, I replaced the plastic one with a brass thermistor. I tested it for the control and found it reading properly. Job complete."

"Arrived on site to replace heating element per service pointer, replaced heater, tested unit, no leaks detected job complete"

Arrived onsite for a refrigerator with dispenser water flow issue. Upon inspection I found that the unit would let water through when I removed the filter and would stop when the filter was put in. I suspect that the filter may be defective from the factory. I advised the customer to contact whirlpool about the filter and see if theyre sent a new one. Cx to contact whirlpool. Job complete.

"Arrived on site for a defective compressor. Replaced defective compressor vacuumed system down unit kept vacuum recharged system to manufacture spec,powered unit on,compressor powered on."

Arrived on site for lights not working. I inspected the unit and work area. I verified the model and serial number fall in range of service pointer W11460554. I replaced the freezer led according to the service pointer. The unit is working as designed. Job complete.

"Arrived on site to test unit test unit for water left at end of drain cycle, testEd unit found cold water valve is not opening, causing unit to shut off cycle at final rinse, replaced valve, tested unit , unit now running as designed, job complete"

"Arrived on site to test unit for not washing dishes, tested unit found water not filling, inspected float and found A partially dissolved soap pod under float restricting water from entering into unit, removed obstruction tested unit unit now running as designed, Drained and started unit four times with no issues, wash motor is engaging, advised customer that if this happens again to inspect for and object under float before calling it in, no leaks detected job complete"

Arrived on site to install a new heating element. I verified the model and serial number are in range of service pointer W1153777. I replaced the heating element according to the service pointer. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.

"Arrived on site to test unit for leaving dishes dirty, test unit all components functioning properly, unit is filling to desired level, but when draining unit water started the back up in the disposal, customer stated that it usually does not do that after clearing it the unit drained fine, advised customer that could be the reason why the dishes are dirty, when this happens water siphons back into the dishwasher, inspected OWI and found it also Gunked up, replaced sensor as precautionary, customer will monitor and if issue persists he will call us back , at this time the unit is running properly, no leaks detected job complete"

"Arrived on site ,replaced element . Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete"

"Arrived on site , replaced drain pump and bellow . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site. Replaced defective compressor, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

"Arrived on site to install previously diagnosed and ordered part. Due to the middle burner failure, I removed and replaced the burner head and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 after doing so I tested unit and found unit operating as designed. No leaks job complete.

Arrived onsite for washer that would not go into wash. Upon inspection I found that there was a loos connection at the cap. I corrected this and tested the unit and found that the unit is now operating as designed. No leaks job complete.

"Arrived on site to inspect refrigerator doors not flush. Upon further inspection, I found the right RC door not sitting flush with the left FC door. Also found where the RC door gasket at the bottom left corner was badly gapped. I found the center mullion was slightly bowed at the bottom of the unit. Took photos of my findings and contacted techline to report. Spoke to Chris and advised of the complaint and my findings. Chris provided a link and performed a video chat and he recommended to place a shim at the back right roller and level/square the chassis. Provided SR#7734278894. The unit being surrounded by cabinets on both sides, I placed a shim from my van stock (4387828A) at the back right roller and leveled the unit. Once the unit was leveled and squared, the unit doors continued to not be flush at the bottom as the right door stands out approximately 1/4 inch from the left door. Both doors are sealing properly now. I found the floor is not level as the unit was sitting with a slight tilt the the right side when I arrived. I measured the side of the unit to the cabinet walls and found the right side to be approximately 1/2 inch wide and the left side was just less than 1/2 inch. I called techline again and spoke to Joel and advised the previous SR# and what I have done to this point. Joel advised that since the unit is leveled and squared and the floors are not level, the unit is operating properly and the issue is cosmetic and an installation issue. He advised this information will be added to previous SR#7734278894. I advised the customer to contact the manufacturer and provide the SR# and discuss with them what steps they want to take. No water leaks observed during service, job completed"

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new doors and found that they are now even. unit operating as designed. Job complete

"Arrived on site and replaced control board diagnosed on previous visit, found some ice behind fresh food evaporator cover, took pictures. If control board is not correct shoe fresh food evaporator cover will be needed. It was a prescreened but returned by previous technician, job complete"

"Arrived on site and replaced all LED modules with new version per service pointer W11606409, job complete"

"Arrived to instal previously diagnosed and ordered parts. I removed the compressor, drier and service port and replaced all three. I vacuumed the system to 430 microns and allowed it to sit for 15min. I filled the system with 5.5oz of refrigerant charge and let sit for 5min. Powered unit on and unit operated as intended. I found that the unit needed multiple leveling adjustments to properly instal the unit and I made the adjustments. No leaks observed during service."

Arrived onsite for a ice machine to replace the previous diagnosed parts. I replaced the compressor and evaporator. I vacuumed the system and charged it with 6.20 ozs of R134A refrigerant. I tested the unit and found it working as designed. The bin had filled up halfway while we were replacing the sealed system components on the customers built in refrigerator. We turned the unit off before leaving per the customers request. The office needs to charge the CC on file. Call complete.

Arrived to install previously diagnosed part and to check for no drying issues. Replaced door gasket. Inspected heater and fuse and both are good and operate correctly. Unit failed vent test. Removed vent hose from unit and still failed vent test. Found blower housing completely blocked with lint. Cleared blower and unit now passed vent test. Reattached vent hose and failed vent test again. Found that the exit part of vent tub is too long and is pressing against the ground. Recommend to customer to shorten the exhaust tube from wall to the exit. Unit is operating as designed. Job complete

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and replaced pump assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived to inspect door hinge not opening properly. I found that the right hinge spring had slipped off from the hinge assembly. I placed the spring back into its proper position. Operational test good. No leaks observed during service.

Arrived on site to diagnose a dishwasher that is not cycling properly. Found during wash cycle voltage to dishwasher drops to 0V and returns to 116V after approximately 30 sec. Issue is electrical and verified by tech line. Homeowner will need an electrician to correct problem.Tech line rep AdrianFile# 7734278618

"Arrived to instal previously diagnosed and ordered parts. I found the UI required replacement at removed and replaced. I inspected the vent assy and found no signs of prior or present leaks and did not disturb due to risk of causing further issue. I discussed detergent use with the CX and recommended to refrain from pre-measured pod use due to excessive foaming and creation of steam at levels above design constraints. Operational test good, no leaks observed during service."

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis and techlines recommendations, I removed and replaced the hv control and tested. I found the evap fan motor has failed. I removed and replaced the evap fan motor and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect dryer not heating. Upon further inspection, I turned the unit and monitored the back left vent and found the element not illuminating. Pulled the unit out and tested ohms to the element, fuse, cutoffs and found all are good. Removed the element and it is good. Tested voltage at the terminal block and got 232V. Tested the outlet and got no voltage. I found the power cord was burnt and found the outlet was burnt as well. I advised the customer to have an electrician replace the outlet. No lint observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker noises. Upon further inspection, tested the ice maker and as it harvested it began to make a loud grinding noise. Removed and replaced the ice maker and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site replaced defective fresh food door