Service History 849 - Appliance Express

We serviced a

KITCHENAID RANGE

Model KSEG950ESS2

Near New Braunfels, Texas 78130

Noah D

Job Details: 01/07/2022

Arrived on site to inspect unit for not allowing heat due to a issue with keypad. Upon inspection found the units keypad disconnected but the blower fan did not work. Ordering main control and blower fan to fix issue. Returning with console In case of persistent problem. Office to reschedule ; ordrng 1 W11100513 (CONTROL) and 1 W10921431 (MOTOR BLOWER)

We serviced a

AMANA DRYER

Model NGD4655EW3

Near Austin, Texas 78704

Tyler L

Job Details: 01/07/2022

"Arrived on site for complaints of no heat. Found igniter burned out again. Confirmed with customer the house is on natural gas. To ensure the igniter doesnt continue to fail, I am ordering the complete burner assembly. Office to reschedule.; ordrng 1 W10823508 (Burner assembly)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FZDB01

Near New Braunfels, Texas 78130

Noah D

Job Details: 01/07/2022

"Arrived on site to inspect unit for not cooling in bottom area, upon inspection found the units upper Evap only partially frozen and condensating, ordering sealed system repair. Office to reschedule; ordrng 1 WPW10507886 (COMPRESSOR) and 1 W10570565 (Evap) and 1 WPW10143759 (Uv) and 1 Sealedsystemtechandtwohours (Sealed system tech and two hours) and 1 W11506635 (Access)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX988SIBM01

Near Kyle, Texas 78640

Andrew

Job Details: 01/07/2022

Arrived on site to test unit for not cooling properly. Found compressor was extremely hot and pulling .4amps. Advised customer compressor would need replaced. Advised customer would need to replace compressor filter dryer and install access valve at minimum to test unit to rule out internal refrigerant leak.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Austin, Texas 78738

Justin

Job Details: 01/07/2022

"Arrived on site for a washing machine with no power. I checked voltage at the wall and found it good. I then gained access to the control and UI. I found good VDC going to the UI, but the UI is not functioning. This indicates a faulty console. When going to replace the new console I found it damaged. Due to this I am ordering the new console to install. The office will reschedule. ; O-emld tckt"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV976FDEM01

Near Austin, Texas 78739

Luis

Job Details: 01/07/2022

"Arrived on site for cooling issue. Found freezer evaporator incased in ice,ran diagnostics heater not powering on diagnosed a defective thermistor,replaced fan motor that includes thermistors,defrosted evaporator.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Georgetown, Texas 78628

Lou

Job Details: 01/07/2022

"Arrived on site to inspect dishwasher error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed up until the drain pump was to come on and it failed. Using my shop vac, I removed the water from the unit and pulled the unit from the cabinets and inspected the drain pump. Customer advised that a glass had broken inside the unit. When I removed the drain pump, I found evidence of an object rubbing against the walls of the drain and the empellers were damaged. I replaced the drain pump with a new pump and reinstalled the unit and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model WEE510S0FS2

Near Jarrell, Texas 76537

Jonathan S

Job Details: 01/07/2022

Arrived on site for range intermittently turning oven off when preheating. Inspected unit and work area. Inspected terminal block and harness. Performed diagnostics mode and checked fault codes. Found fault code F2-E1 stuck key. Tested key pad operation and found all keys responsive. Inspected control and connection. Preheated unit to 350?. Monitored heating operation. Tested cooktop burners. All tested good.

We serviced a

MAYTAG DISHWASHER

Model MDB4949SHZ0

Near Pflugerville, Texas 78660

Matthew

Job Details: 01/07/2022

"Arrived onsite for dishwasher not washing correctly upon arrival put unit in diagnostics and found stored error codes 6/4, 7/1, 6/1. Ran auto test and wash motor not energizing. Will need sump and motor replaced.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near New Braunfels, Texas 78132

Noah D

Job Details: 01/07/2022

Arrived on site to inspect unit for not drying dishes. Upon inspection found the unit working normally and all functions worked. Instructed customer on proper use. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ02

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

"Arrived onsite to install previously diagnosed parts. Upon arrival a steam ice bin out because it was freezing in to the door. But still the ice bin did not want to come out without damaging the door. I am ordering 1x w11129497 fc door to complete call. Office to reschedule ; ordrng 1 W11129497 (Door, Refrigerator)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED2FHEXTS02

Near Austin, Texas 78732

Justin

Job Details: 01/07/2022

"Arrived on site for a refrigerator needing a new water line. Upon further inspection I found the unit needed a new water line, and inlet fill line to the filter housing I installed both lines, and then verified there were no leaks. No leaks were observed at the time of service. I tested the water at the dispenser and found it working as designed.Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB05

Near Hutto, Texas 78634

Cliff

Job Details: 01/07/2022

Arrived on site to diagnose a refrigerator with ice getting stuck in chute. Found no failures to unit at this time and advised customer on findings. No further repairs needed and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

Arrived onsite for dishwasher beeping and not washing dishes.upon inspection I found water in overflow tray.(third trip out for the same thing) I call techline and spoke Bruce and he recommended that the customer switch to a powder detergent and to use less soap and not to rinse the dishes before Putting them in the dishwasher because they have a water softener and not doing these things will cause a over sudsing issue which causes water too leak into the overflow tray.Sr#7732671604. Bruce. If we have to come back have customer run dishwasher at lest 30mins before arrival to find leak.; O-emld tckt

We serviced a

KITCHENAID VENTHOOD

Model KVWB606DSS1

Near Georgetown, Texas 78628

Lou

Job Details: 01/07/2022

"Arrived on site to inspect venthood not working properly. Upon further inspection, I tested the venthood and found that the blower operates at the same mode when its in low and high modes. The blower motor is making a humming noise as if something is caught in the blades and not allowing it to move. I tested the control and it is operating properly. I advised the customer that due to the position of the motor, I would need to have a second tech assist me in pulling the motor down. I am ordering the blower, CNOTE-2MAN, CNOTE-2HOUR JOB, CNOTE-LSO PER CUSTOMER REQUEST. Office to schedule return service.; ordrng 1 W11106377 (Blower) and 1 CNOTE (2 MAN) and 1 CNOTE (2 hour job) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, Texas 78681

Wesley

Job Details: 01/07/2022

Arrived onsite and replaced the heater. Unit is now operating as designed. Advised customer on the repair.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDM00

Near Georgetown, Texas 78633

Jonathan S

Job Details: 01/07/2022

"Arrived on site for refrigerator lights not illuminating. Inspected unit and work area. Found both FC lights dimmed. Gained access to main FC module, removed module and installed new. Found all lights working as designed. No water leaks detected during service."

We serviced a

AMANA RANGE

Model ACR4303MFB4

Near Kyle, Texas 78640

Andrew

Job Details: 01/07/2022

"Arrived on site to test unit for LF burner not getting hot. Verified voltage(240vac). Got no resistance off element. Replaced element, tested unit, unit working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Austin, Texas 78744

Tyler L

Job Details: 01/07/2022

"Arrived on site for complaints of no water out of the water dispenser. Tested valve with water line from truck stock and found the valve failed. Installed new valve and tested, no change. Found reservoir slightly frozen. Used heat gun to thaw out line. Tested and found water dispenser working properly. Adjusted temperature in RC down to second setting. No water leaks detected, job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Georgetown, Texas 78626

Cliff

Job Details: 01/07/2022

Arrived on site to diagnose a dishwasher that is not turning on. Found switch on wall that turns on power to dishwasher turned off. Reset switch to on position and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW8000BW0

Near Round Rock, Texas 78681

Wesley

Job Details: 01/07/2022

Arrived onsite and diagnosed a clogged air trap throwing an LF error. Cleared air trap and ran tests. Unit is now operating as designed. Advised customer on status and findings.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, Texas 78744

Robert

Job Details: 01/07/2022

Arrived on call for complaint of not washing. Found loose connection at valve. Correct wire issue and test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHB02

Near Austin, Texas 78744

Tyler L

Job Details: 01/07/2022

"Arrived on site for complaints of water filter being stuck. Found water filter tough to release, but it did release without breaking anything. Installed new filter provided by customer and tested. New water filter tested good. No water leaks detected.

We serviced a

GE OVEN

Model JGSS66SEL1SS

Near Leander, Texas 78641

David S

Job Details: 01/07/2022

Arrived on site for cooktop valves being stuck. I inspected the unit and work area. We gained access to the valves and removed the wire harness. We tested the valves and found them still hard to move. We quoted the customer for all 5 valves. The office will reschedule when we have eta on the parts.

We serviced a

GE OVEN

Model JT3000SF2SS

Near Round Rock, Texas 78665

Scott

Job Details: 01/07/2022

"Arrived on site for oven not heating properly . Ran temp checks . Unit is not consistent in cycling . Call to set return ; ordrng 1 WB27X25322 (Control) and 1 WB27T11459 (Overlay)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT705PAKZ0

Near New Braunfels, Texas 78132

Noah D

Job Details: 01/07/2022

Arrived on site to inspect unit for not shutting off water when in use. Upon inspection found the unit working normally and all functions are to spec. Customer had another person using washer who was unaware of 3 hr cycle time. Instructed on proper use. Complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608EPA00

Near New Braunfels, Texas 78132

Noah D

Job Details: 01/07/2022

"Arrived on site to inspect unit for not turning on lights in freezer, upon inspection found the units freezer lights dim causing the issue in all sections, replaced upper right light and all functions returned.

We serviced a

MAYTAG DRYER

Model MEDE300VF2

Near New Braunfels, Texas 78130

Andrew

Job Details: 01/07/2022

"Arrived on site to replace previously diagnosed element. Replaced element, tested unit, unit working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

Arrived onsite for dishwasher with the top rack not leveled. Upon inspection I found that the rack adjusters were not set to the Same height. I adjusted them and found no further issues with the DW. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near New Braunfels, Texas 78132

Noah D

Job Details: 01/07/2022

"Arrived on site to inspect unit for not cooling normally, upon inspection found the units pantry ui board shorted causing the issues, disconnected the pantry ui board and all functions returned. Ordering pantry ui and harness. Office to reschedule ; ordrng 1 WPW10769076 (PANTRY UI BOARD) and 1 W11170612 (WIRE HARNESS)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78723

Jacob

Job Details: 01/07/2022

Arrived onsite for unit still tripping the breaker. Replaced controls this time. Let customer know to monitor the unit and to see if it continues. No issues at this time. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC302ESS00

Near Austin, Texas 78737

Kevin

Job Details: 01/07/2022

"Arrived on site and inspected refrigerator and found Wilson Appliance has been on site several times since customer purchased Refrigerator. They have always had an issue with items freezing in the fresh fruit section. Damper has been replaced twice, along with other items. Inspected fresh food section and found thermistor has never been replaced. After replacing thermistor reset overall temperatures to recommended settings, job complete"

We serviced a

KITCHENAID COOKTOP

Model KCGS950ESS02

Near Austin, Texas 78737

Leonardo

Job Details: 01/07/2022

Arrived on site to test until for right front burner flame to high. Test unit and found burner had not been converted correctly. Replaced orifice to correct ones test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Hutto, Texas 78634

Cliff

Job Details: 01/07/2022

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on best cycles and options for best performance. No leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Round Rock, Texas 78665

Scott

Job Details: 01/07/2022

Arrived on site for no heat dryer . Getting correct voltage. Found element failed . Fuse and thermostats checked normal. Replaced element . Ran dryer . Unit is heating properly . Recommended to replaced vent hose and have maintenance clean out vent job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF550SAHS0

Near Austin, Texas 78754

Scott

Job Details: 01/07/2022

Arrived on site for upper rack issues . Found rail stop on back left rail. Ordering stops . No water leaks detected at time of service. Call to set return.; ordrng 2 W11226273 (Rack stop rear)s

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

Arrived onsite for DW showing 2hrs when normal cycle is selected. Upon arrival customer showed me what was going on with DW and upon further research I found the cycle guide which detected that this was normal. Customer would like to reschedule the control panel due to it pealing. Ordering 1x W11367678 console. Office to reschedule.; ordrng 1 W11367678 (Console)

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Manor, Texas 78653

Matthew

Job Details: 01/07/2022

Arrived onsite to replace previously diagnosed parts. Replaced failed hose. Tested unit and unit is functioning properly. No leaks present at this time. Ran auto test and calibrated unit. All passed without error. Job complete

We serviced a

WHIRLPOOL DRYER

Model MGD5500FW1

Near San Marcos, Texas 78666

Andrew

Job Details: 01/07/2022

Arrived on site to test unit for leaking water. Found valve was weeping/not closing properly causing leak.. Ran vent tester on unit and unit failed. Advised customer to have venting cleared before using unit to prevent damage. No leaks detected.

We serviced a

IKEA REFRIGERATOR

Model IX5BBEXDS01

Near Austin, Texas 78703

Jacob

Job Details: 01/07/2022

Arrived onsite to replace part ordered by previous tech. Replaced part. Tested the unit. Unit tested good. No leaks at this time. Job complete

We serviced a

ROPER DRYER

Model RED4440VQ1

Near San Marcos, Texas 78666

Andrew

Job Details: 01/07/2022

"Arrived on site to test unit for not spinning and humming noise. Found bad thermal fuse, bad door switch and bad drive motor. Replace fuse, switch motor and blower wheel(had to break off old one). Tested unit, unit now working as designed. Job complete."

We serviced a

JENN-AIR OVEN

Model JJW2830IM01

Near Lakeway, Texas 78734

Justin

Job Details: 01/07/2022

Arrived on site for a wall oven with visibly broken parts. Upon further inspection I found the lower oven door inner glass was broken. I replaced the glass. The unit is now as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Killeen, Texas 76542

Tyler

Job Details: 01/07/2022

Arrived on site for dishwasher needing previously diagnosed sump/motor asm. Upon arrival reconfirmed prior issue and installed needed part. Reassembled and tested unit. Found sump and motor now fully functioning as designed with no leaks during repairs or testing.. Call complete

We serviced a

KENMORE MICROWAVE

Model 790.8036331

Near Lampasas, Texas 76550

Tyler

Job Details: 01/07/2022

Arrived on site for microwave needing previously diagnosed panel control asm. Upon arrival installed required part and reassembled and tested unit. Found full functionality and responsiveness from ui panel and unit heated as designed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Liberty Hill, Texas 78642

Kimo

Job Details: 01/07/2022

Arrived onsite for refrigerator making vibrant in noise. Upon arrival customer informed me that the sound would go away when the pushed on the sides of the fridge. I gained access to the condenser and found that it was visible against the chassis and the plastic drip pan. I put some sound pads in between the chassis and pan and found that the sound went away.job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78732

Justin

Job Details: 01/07/2022

Arrived on site to install the heater per special project. I installed the new heater and then tested the unit. I ran a diagnostics cycle and the unit ran through as designed. No leaks observed at the time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Hutto, Texas 78634

Cliff

Job Details: 01/07/2022

Arrived on site to diagnose a dishwasher that is not draining. Tested unit and found no failures to unit at this time and advised customer that temporary blockage of drain line may have occurred. No further repairs needed and no leaks were found at time of service.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Lockhart, Texas 78644

Andrey

Job Details: 01/07/2022

"Arrived on site to test unit for no power, tested unit found unit not draining and breaker tripped, reset breaker,inspected wire harness and found Hey severed connection at the pump, reconnected wire tested unit, all functions returned to normal no leaks detected job complete"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Austin, Texas 78721

Robert

Job Details: 01/07/2022

Arrived on call for complaint of shutting off during pre heat. Found the fan not working and oven shutting off because of no fan. Replace fan motor.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5530AAS3

Near Andice, Texas 78628

Lou

Job Details: 01/07/2022

"Arrived on site to inspect venthood control panel not working properly. Upon further inspection, I found the control panel had been pushed up inside the venthood and customer unable to get it out. I disassembled the underside panels and found the mounting screws were loose holding the control in place. Adjusted the panel and tightened the screws and tested the unit. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHB4

Near Austin, Texas 78744

Leonardo

Job Details: 01/07/2022

Arrived on site to replace valve hose. Replaced hose test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTE254ESS2

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 01/07/2022

Arrived on site to test unit for not heating. Test unit and found F7E1 error and F6E3 to many suds and no heat. Found unit turned the heating off due to to many suds and not enough water. Turned heater on and heater test good advised customer to run unit empty with no soap to get rid of extra soap. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

Arrived onsite for DISHWASHER DOOR FALLS FREELY HAS NO TENSION. Upon arrival I gained access to the DW hinges and found the right hinge spring detached from the rest of the hinge I attached it back to its mount and tested the door several time and found that the door operates as designed. No leaks at this time.

We serviced a

WHIRLPOOL COOKTOP

Model SC8720EDB

Near Austin, Texas 78732

Justin

Job Details: 01/07/2022

"Arrived on site to install previously diagnosed parts. I installed the new switch and then tested the unit. I found it still not working. I also found the bottom right intermittently not igniting. I checked voltage at the wall and found it good. I then gained access to the spark module and checked voltage to it while turning the switch. I found good voltage, which indicates a bad spark module not igniting the ignitor. I did find the right side spark module intermittently working and failing. . ; ordrng 1 W108954524381724 (Spark Module (discontinued))"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Austin, Texas 78737

Kevin

Job Details: 01/07/2022

"Arrived on site and found saved error code F7E1, inspected motor assembly and found a white plastic ball wedged in shield, chip one picture. This has caused belt to wear and fall off. Replaced cam kit and belt and washer is now working properly, send videos to KV/service management, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Pflugerville, Texas 78660

Matthew

Job Details: 01/07/2022

Arrived onsite for special project dishwasher heater replacement. Replaced heating element and tested. Unit is functioning properly. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Georgetown, Texas 78633

Jonathan S

Job Details: 01/07/2022

Arrived on site for washer with error code F9-E1. Customer stated that he found wiring to drain pump had broken and he temporarily repaired harness to be able to use unit. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found error F3-E3 water temperature fault. Performed component activation and tested inlet valve. Found working and hoses correct. Measured resistance on thermistor and found within range. Will need to replace lower wire harness. ; ordrng 1 W11405458 (Lower wire harness)

We serviced a

KITCHENAID DISHWASHER

Model KUDE70FXSS5

Near Leander, Texas 78641

David S

Job Details: 01/07/2022

"Arrived on site dishwasher not starting. We inspected the unit and work area. We found fault code F8e4 drain motor issue. We put the unit through a diagnostics cycle and found it not draining. We removed the drain pump and found a nut shell stuck in the check valve for the drain hose. We removed the shell and Retested the unit. It is now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ

Near Austin, Texas 78750

David Z

Job Details: 01/07/2022

"Arrived on site to diagnose a dishwasher throwing an F8E4 error for float switch. Removed float tray and found it full of water. On inspection of the unit found it slanting forward, allowing soap to run into the tray. Removed water and reinstalled unit and properly leveled. Unit now working as designed. Call complete."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Austin, Texas 78748

Leonardo

Job Details: 01/07/2022

Arrived on site to replace element. Replaced element test unit and unit test good job complete

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Round Rock, Texas 78665

Cliff

Job Details: 01/07/2022

Arrived on site to install updated heater for dishwasher. Installed new heater and all is working properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Austin, Texas 78744

Tyler L

Job Details: 01/07/2022

"Arrived on site for complaints of buttons not responding. Found unit stacked with dryer. Found several buttons not responding. Advised customer that the console will need to be replaced with a second technician.

We serviced a

WHIRLPOOL WASHER

Model WETLV27HW2

Near Austin, Texas 78724

Jacob

Job Details: 01/07/2022

"Arrived onsite for dryer not turning on. Looked at the unit and it would not power on. Upon further investigation, found that the white fuse was no good. Replaced the fuse. Tested the unit. Unit tested good. Did see alot of lint inside under the dryer itself and customer did also say it would take 2 or 3 times. Let front office know that the wall ventilation for the dryer will have to be looked at and cleaned, Because it can cause issues with the unit blowing fuses again and if same issue happens again

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS02

Near Bee Cave, Texas 78738

Leonardo

Job Details: 01/07/2022

Arrived on site to test unit for no display. Test display fuse and fuse test good. Found boards only getting 11.8volts. Advised customer to get an electrician to check the power coming in. Job complete at this time.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53520CS7

Near Pflugerville, Texas 78660

Matthew

Job Details: 01/07/2022

Arrived onsite for plastic melted in microwave. Upon inspection found wave cover melted partially. Called safety team for documentation. Cover is replaceable and unit is functioning properly. Replaced cover and tested. Unit is functioning properly. Job complete

We serviced a

KITCHENAID MICROWAVE

Model KMBS104ESS02

Near Georgetown, Texas 78633

Lou

Job Details: 01/07/2022

"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the switches and found the switches bad. I removed and replaced the switches and retested and unit is still not heating. I tested voltage to the unit and its getting 123V. I tested voltage to the transformer and got 123V. I tested the thermistors and all are good. I advised the customer that type high voltage side of heating is bad consisting of the magnetron, capacitor, and diode.I removed and replaced the magnetron, capacitor, and diode and retested and unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Lakeway, Texas 78734

Justin

Job Details: 01/07/2022

"Arrived on site to install previously diagnosed parts. I installed all parts. I also properly leveled the unit. I then ran a calibration cycle on the unit and a diagnostics cycle. I found the unit running as designed with no abnormal noise. I then ran an entire wash cycle with a load of towels. I heard no abnormal noise, and had the customer listen in. They verified they heard no abnormal noise. I found the unit now running as designed. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, Texas 78744

Tyler L

Job Details: 01/07/2022

"Arrived on site for complaints of console plastic melting. Found heat exhaust flue to be sitting too high. Took pictures. Adjusted and tested. Unit functioning as designed.

We serviced a

KITCHENAID MICROWAVE

Model KBHS109SSS05

Near Austin, Texas 78734

Justin

Job Details: 01/07/2022

"Arrived on site for a microwave that was intermittently not heating. Upon arrival the customer stated that the unit would heat when you manually set the time. However, if you used the QuickStart/add a minute button then the unit would not heat. They found the unit returned to normal operation after a few days, and the unit was working as designed upon arrival. I found the customer had recently had a power surge before this occurred. I informed the customer that it is possible that during the surge a relay got stuck on the control, and it eventually was able to reset itself. Which is why the issue may have not been permanent. I put the unit into diagnostics mode and found no stored error codes. Upon further inspection in order to remove the unit and do any further diagnosis I would need a second technician to assist.

We serviced a

MAYTAG WASHER

Model MAV2755AWW

Near Austin, Texas 78734

Justin

Job Details: 01/07/2022

"Arrived on site for a washing machine that is loud at the end of the cycle, and is leaving clothes very wet when finished. Upon further inspection I found the tub not rotating as freely as it should. The customer also stated she noticed that in the past year as well. I gained access to the transmission and found significant oil leakage. This indicates a bad transmission. I also found that due to the belt still rotating, but the transmission sticking, the belt was torn up. In order to repair the unit it would need a new transmission and belt.

We serviced a

MAYTAG DRYER

Model MGDE300VF2

Near Austin, Texas 78717

Scott

Job Details: 01/07/2022

"Arrived on site ,replaced vent hose back on dryer . Dryer has proper air flow . Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

Arrived onsite to install previously diagnosed parts. I installed parts ant tested unit and found unit operating as designed. No leaks at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW1

Near Austin, Texas 78749

Tyler L

Job Details: 01/07/2022

"Arrived on site for complaints of not draining. Found unit not draining out. Installed new drain pump and tested, no change. Installed new control board and tested, no change. Spoke to SW. Found open drain pump wire harness. Will need new harness to complete repair. also want to come back with control board and drain pump to ensure completion of job. Emptied out tub with shop vacuum. No water leaks detected, office to reschedule.; ordrng 1 W11591637 (Harness) and 1 W11543998 (Control) and 1 W11399437 (Drain pump)"

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KPS0

Near Leander, Texas 78641

David S

Job Details: 01/07/2022

Arrived on site for dishwasher showing f8e4. We inspected the unit and work area. We found error code f8e4 float switch open. We inspected the float switch and found it dry. We inspected the drain hose and found it didnt have a high loop and the rso system is tied into the dishwasher drain hose. With out a high loop the disposal will back fill into the dishwasher. We installed a high loop and advised the customer have a plumber come out and put the rso drain line directly into the main drain. Job complete.

We serviced a

AMANA WASHER

Model NFW7200TW

Near Austin, Texas 78746

Kevin

Job Details: 01/07/2022

"Arrived on site and in suspected washer and found lever and latch is broken, customer has a latch kit Already on hand . After replacing started washer on a normal cycle and observe all functions to confirm good operation, job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near Round Rock, Texas 78664

Scott

Job Details: 01/07/2022

"Arrived on site , replaced heater element . Ran diagnostics. No water leaks detected at time of service. Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Lampasas, Texas 76550

Tyler

Job Details: 01/07/2022

Arrived on site for refrigerator in fc making loud noise/not cooling. Upon arrival confirmed complaint and found cause of noise was ice hitting fc fan due to massive defrost issue in fc. Found heater kicked on in diagnostics but unit had miscommunication between the hv & ui control and defrost thermostat. During testing in normal operation found 3 way valve control was continuously try operating none stop. 3way ohmed ok but found dc circuit failure from control. Will need office to reschedule once authorization is aquired as well as part availability ; ordrng 1 W11330971 (Ui control) and 1 WPW10675033 (Hv control) and 1 W11429989 (3 way valve) and 1 Cnote (Needs authorization)

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Lampasas, Texas 76550

Tyler

Job Details: 01/07/2022

"Arrived on site for dishwasher giving F8 E4 error code. Upon arrival customer stated they were still getting the F 84 error but had not seen any signs of water on the floor. After further inspection found that water was dripping between motor and tub assembly near the front right above the float switch. Took multiple diagnostics and normal operation tests to start leaking. Verified all screws and seals around sump and tub were intact. Spoke with techline Ed sr#7732679092 and determined inner tub is wrapped, techline determined sump asm as well as tub. Will need office to reschedule once availability of parts is known. ; ordrng 1 W11409866 (Tub) and 1 W11460945 (Sump asm)"

We serviced a

WHIRLPOOL DISHWASHER

Model DU810SWPU0

Near Round Rock, Texas 78664

Wesley

Job Details: 01/07/2022

Arrived onsite and determined that the timer is skipping the last drain. No other symptoms.

We serviced a

MAYTAG DRYER

Model MEDB835DW4

Near Georgetown, Texas 78628

Lou

Job Details: 01/07/2022

"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a loud screeching noise. I disassembled the unit and found the rollers and tension pulley not rolling properly. I removed and replaced the rollers and tension pulley, cleaned the axles and vacuumed the lint from the unit (photos). Reassembled the unit and tested and unit is operating as designed. No lint observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC36QTS02

Near Austin, Texas 78739

Luis

Job Details: 01/07/2022

"Arrived on site. Installed updated ice door motor and ice door,replaced dispenser motor,shaft and holder, tested ice dispenser unit working as designed. ; used 1 Wp2180353 (Ice door), and 1 Wpw10546285 (Motor) from stock"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78717

David Z

Job Details: 01/07/2022

Arrived on site to diagnose potential leak from dishwasher as well as error code. On arrival builder informed me that the float tray was completely disconnected. Once they reattached it and power cycled unit started working for me. I checked for leaks and found none present. Unit is working as designed with no leaks. Call complete.

We serviced a

GE DISHWASHER

Model PDW9900N00BB

Near Austin, Texas 78746

Kevin

Job Details: 01/07/2022

"Arrived on site and inspected dishwasher and found door gasket is not attached on the right hand side. Replaced door gasket and started dishwasher on a normal cycle. Observed it for several minutes during the wash cycle and it is not leaking. Sent a short video to KB/AHS of dishwasher running, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ00

Near Leander, Texas 78641

Kimo

Job Details: 01/07/2022

Arrived onsite for refrigerator ice maker not making ice. Upon arrival I inspected the ice maker and found that the water line had frozen over. I steamed the ice out of the line and tested unit and found unit fill and harvesting normally.

We serviced a

WHIRLPOOL FREEZER

Model WZF34X18DW04

Near Kyle, Texas 78640

Andrey

Job Details: 01/07/2022

"Arrived on site to test unit for condensation buildup in freezer, tested unit found gasket on top left corner has not sealed completely,adjusted bottom hinge with spacer used sealant to buildup gasket in a few corners , the gasket is now sealing, put light in freezer, did not see any light come through, at this point unit is running as designed job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHW4

Near Austin, Texas 78748

Leonardo

Job Details: 01/07/2022

Arrived on site to test unit for unit leaking. Test unit and found unit leaking due to spray arms not installed. Installed spray arms test unit and unit test good no leaks present at this time.

We serviced a

GE DISHWASHER

Model GLDT696J00SS

Near Georgetown, Texas 78633

Jonathan S

Job Details: 01/07/2022

"Arrived on site for dishwasher not draining. Customer stated that they cleaned filter and put Drano in unit. Performed diagnostics mode and activated drain pump. Found pump getting voltage and activating. Checked drain line and found blockage. Cleared blockage and found unit draining. Ran unit several times to attempt to get all the drano out of unit. Informed customer to not put drano in dishwasher and had customer sign waiver for when working with water.All tested good, no water leaks detected during service."

We serviced a

ELECTROLUX WASHER

Model EWFLS70JSS0

Near Round Rock, Texas 78681

Wesley

Job Details: 01/07/2022

Arrived onsite and repaired unit by seating existing bellow and wire. Unit is now operating as designed. All checks good. Advised customer on repair.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC700HBS00

Near Lockhart, Texas 78644

Andrey

Job Details: 01/07/2022

"Arrived on site to test unit for no cool in RC,tested unit found evap completely frozen over, thermistors out of range, and fan shorted out,defrosted evap with steamer, replaced parts,evap started to develop good frost pattern, unit is now running as designed, no leaks detectedjob complete"

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW1

Near Luling, Texas 78648

Andrey

Job Details: 01/07/2022

"Arrived on site to test unit for grinding noise during agitation, tested unit found failed splutch and worn out belt due to fail splutch, replaced parts tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

GE DISHWASHER

Model GDT580SSF7SS

Near Austin, Texas 78726

David Z

Job Details: 01/07/2022

"Arrived on site to diagnose dishwasher that isnt washing well and mostly just heating food into dishes. Ran unit and found inlet valve is slow filling. I got the wash motor to come on 1 time, while running diagnostic. Wash motor was grinding and barely moving water.; ordrng 1 WD26X23258 (Wash motor kit) and 1 WD21X24899 (Control)"

We serviced a

WHIRLPOOL WASHER

Model GHW9100LW2

Near Austin, Texas 78754

Scott

Job Details: 01/07/2022

"Arrived on site for plastic and grinding noise in tub. Found rear bearing complete failed . Plastic is from outer tub .

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JZ0

Near Manor, Texas 78653

Matthew

Job Details: 01/07/2022

Arrived onsite to replace cracked cooktop.Replaced cooktop and tested all burners. Unit is functioning properly. Job complete

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS01

Near Round Rock, Texas 78681

Wesley

Job Details: 01/07/2022

Arrived onsite and replaced ice maker to repair failed icemaker motor. Unit is now operating as designed. All checks good.

We serviced a

FRIGIDAIRE DISHWASHER

Model FFCD2413US4A

Near San Marcos, Texas 78666

Andrew

Job Details: 01/07/2022

"Arrived on site to test unit for leaking from left side. Found drain plug on disposal was not removed causing suction from drain pump pushing water past lip beneath door. Removed plug from garbage disposal. Tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL COOKTOP

Model KGCC766RSS01

Near Leander, Texas 78641

David S

Job Details: 01/07/2022

"Arrived on site for cooktop Had back right burner on , something popped and smoke of something burning came out of burner. We inspected the unit and work area. We found all the burner head screws rusted, we spoke to the customer about the screws breaking when taking out the burner head.

We serviced a

GE REFRIGERATOR

Model GSS25GMHJCES

Near Georgetown, Texas 78628

Lou

Job Details: 01/07/2022

"Arrived on site to inspect refrigerator not dispensing water. Upon further inspection, I tested the water dispenser and immediately, the valve began to make a loud ratcheting noise. I removed and replaced the valve and retested and the unit failed to dispense water. Removed and replaced the filter head and retested and unit is operating as designed.No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW0

Near Austin, Texas 78731

Kevin

Job Details: 01/07/2022

"Arrived on site and inspected washer and found customer is experiencing start button LED blinking and washer appears to be paused after starting a load. The last five loads the customer ran this did not happen. Found saved error code for F5E1 and F0E3 Found scent beads in lid latch that may have been keeping latch from closing. After cleaning this ran test 51 and it completed properly. Also started washer on a normal cycle and it is progressing correctly

We serviced a

KITCHENAID OVEN

Model KODE507ESS05

Near Lockhart, Texas 78644

Andrey

Job Details: 01/07/2022

"Arrived on site to replace previously diagnosed power and control board, replaced parts tasted unit, unit did not power on, checked all voltage, everything checked out but when I checked from ground to neutral, I was getting 120VAC, should be at 0 volts, checked the whole harness, did not find any shorted or exposed connections, disconnected all components on unit to find short but still getting 120VAC to ground, disconnected L1 got proper voltage reading , contacted office and was advised to call tech line, presented to them my findings, after further diagnostics with tech line, found 234 olms resistance reading from L1 to neutral, was advised by tech line to order power whip, harness, office to reschedule Sr#7732677502; ordrng 1 W11136133 (Power harness)"

We serviced a

WHIRLPOOL OVEN

Model WFE320M0ES2

Near Hutto, Texas 78634

Cliff

Job Details: 01/07/2022

Arrived on site to diagnose a range that has a door not closing properly. Found right side hinge broken and replaced it. Tested unit and found all is functioning properly at this time.