Near Austin, TX 78744
Kevin
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRT138FZDM04 Arrived on site and inspected refrigerator and found no cooling/no frost pattern. Found compressor is not running but condenser fan and evaporator fan are running. Inspected power to start device and it is showing 120 V. Replaced start device and compressor is still not running. A new compressor will be needed to correct the issue.; ordrng 1 WPW10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 8201786 (Start device) and 1 Wpsav-4 (Stub) and 1 W10143759 (Dye drier) and 1 Sealedsystem (Sealed system)
Near Pflugerville, TX 78660
Luis
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for cooling and noise complaint. Customer described issue diagnosed main control resetting itself and noise is from 3way valve entering and exiting home position found freezer led off and upper leds in fresh food dim unit will need a new main control and freezer led. Instructed customer that main control is on back order. ; ordrng 1 W10695459 (Led) and 1 WPW10675033 (Main control)
Near Liberty Hill, TX 78642
Cliff
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site to diagnose a dishwasher that will not drain. Found drain pump locked up. Pump will need to be replaced to complete repairs. Office to set return appointment due to part availability.; ordrng 1 W11497943 (Pump)
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW8040DW0 "Arrived onsite for previously diagnosed parts. Unit will need autho to proceed. Unit will need gear case, slider, rotor bolt, control and console according to service pointer, also wash plate and housing. Just in case.; ordrng 1 W11111455 (Kit console), states that autho needed"
Near Austin, TX 78724
Scott
Job Details: 02/03/2021
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site. Removed gas range from home. Ensured gas was shut off.
Near Round Rock, TX 78681
Kayman
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW7000DW4 "Arrived onsite for washer making a loud noise in spin. Upon inspection I found multiple coins stuck between the washplate and basket. I removed the washplate and cleared any coins or debris. I re assembled the washplate and tested the unit. I found that while In fast agitate the unit would make a slight clicking or rattle. I accessed the drive system and found the slider teeth are causing the rattle. I advised the customer of my findings.
Near Canyon Lake, TX 78132
Andrew
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for not drying. Customer said she was able to get spray arm back on and unit seems to be working good.
Near Pflugerville, TX 78660
Luis
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site for no light in deli drawer. Diagnosed a defective led module in deli compartment,replaced right led module in deli compartment.
Near Austin, TX 78759
Matthew
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived onsite to replace previously diagnosed parts and repair crack in liner. Replaced freezer seal and repaired crack in lower left corner of fridge section. Tested unit and unit is functioning properly. Job complete
Near Austin, TX 78725
Justin
Job Details: 02/03/2021
DRYER WHIRLPOOL WGD7300DW1 Arrived on site for a dryer making a loud noise and not drying. Upon further inspection I found vent hose kinked restricting airflow. I also found a large amount of lint build up in unit and cleaned it out. In regards to the sound I found the tub sitting incorrectly on back lip of unit and cause the metal on metal screech. Adjusted tub and ran unit. No longer hear noise and airflow back to normal. Unit working as designed. Call complete.
Near Austin, TX 78753
Jacob
Job Details: 02/03/2021
RANGE WHIRLPOOL AER6603SFS2 "Arrived onsite for unit front left burner not getting hot. Tested unit. Burner would not turn on. Upon further inspection, found that the switch was bad. Replaced switch. Tested unit. Unit tested good. No issues at this time. Also got picture of lease agreement. Job complete"
Near Austin, TX 78759
Matthew
Job Details: 02/03/2021
MICROWAVE KENMORE 721.664635 "Arrived onsite for microwave not heating and not functioning when door is closed. Upon inspection found that unit would count down when started but turntable would not function and would not heat. Previously the unit would heat if the door was held firmly. Will need magnetron , capacitor and diode replacement as well as interlock and switches. Office to reschedule. ; ordrng 1 3501W1A053A (INTERLOCK ASSEMBLY ) and 1 6600W1K001C (SWITCH ) and 2 6600W1K001D (SWITCH )s"
Near Hutto, TX 78634
Andy
Job Details: 02/03/2021
WASHER MAYTAG MVWB835DW0 Arrived on site for washer error code. Tested and inspected unit and found failed latch. No water leaks present at time of service.
Near New Braunfels, TX 78132
Andrew
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KFIV29PCMS01 "Arrived on site to test unit for water leaking from behind. Found RC drip pan was extremely bowed and drain line clogged causing water to leak. Installed shims to level drain pan, unclogged drain line, tested by pouring water and unit is draining as designed. Customer also had issues with water dispenser leaking when calling for ice. Found connection to UI board not connected and inlet valve issues. Secured connection, replaced inlet valve, tested unit, unit is now working as designed. No leaks detected.
Near New Braunfels, TX 78130
Noah D
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to inspect washer for a knocking sound, upon inspection found the noise was from the clutch popping during agitation, ordering clutch and actuator. Office to reschedule ; ordrng 1 W10721967 (CLUTCH ) and 1 W10815026 (ACTUATOR )"
Near Seguin, TX 78155
Noah D
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Arrived on site to inspect fridge for not closing correctly, upon inspection found the wheels broken on then deli drawer, ordering both rollers. Office to reschedule ; ordrng 1 W10346890 (WHEELS ) and 1 W10346891 (WHEELS )"
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived onsite for refrigerator frosting at rear rc evap. Upon arrival found unit heavily frosted over.
Near Austin, TX 78751
Jacob
Job Details: 02/03/2021
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for unit not heating. Checked all fuses and element. All fuses and element checked good. Checked voltage coming in. Found that the unit is not getting 240 v from the wall plug. Took pic of voltage from the unit. Let customer know that an electrician will have to be called out to check the plug and breaker. No other issues at this time. Job complete
Near Austin, TX 78753
Jacob
Job Details: 02/03/2021
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for unit shaking more than usual in the spin cycle. Tested unit. Found that the unit was shaking more roughly than usual with nothing in it. Did not have gear case. Ordered parts. Office to reschedule ; ordrng 1 W10554251 (Spin tub)
Near Pflugerville, TX 78660
Luis
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Arrived on site for no ice. Ran diagnostics icemaker passed harvest,failed water fill,valve energized no water entering icemaker. Removed kick plate disconnected water line connection diagnosed frozen fill tube,ohmed heater fill tube diagnosed a defective fill tube heater unit will need a new freezer door,found filter door not opening and closing correctly will order housing also ; ordrng 1 W11172791 (Housing) and 1 LW11026428 (Fzr door blk ss)"
Near Austin, TX 78703
Luis
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for freezing in fresh food. Called tech support ran diagnostics all test passed,removed p5 connector on hv control,no resistance reading from thermistor replaced fresh food thermistor ; used 1 W10316760 (Thermistor) from stock"
Near Austin, TX 78732
Robert
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW85HEFC1 Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected at time of service
Near Leander, TX 78641
Jonathan S
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDPE234GBS0 "Arrived on site for dishwasher having broken dispenser and top spray arm falling off. Inspected unit and work area. Found dispenser spring holder broken. Found retainer for top spray arm setting in filter. Attempted to reinstall retainer and found not engaging spray arm. Removed failed dispenser and manifold, installed new. Performed diagnostics mode, no error codes and dispenser opened. Continued to monitored test cycle and found all operating as designed. No water leaks detected during service."
Near Austin, TX 78737
Brandon
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site for customer complaint of of unit not producing ice, found freezer door harness broken multiple wires busted.
Near Spicewood, TX 78669
Brandon
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFF507HBS00 "Arrived on site for customer complaint of unit not cooling, found compressor harness not plugged into compressor, I plugged harness in, unit tested good."
Near Mustang Ridge, TX 78610
Richard
Job Details: 02/03/2021
OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for the RF burner on the range not igniting. During testing found that the burner head was causing the issue. Replaced RF burner head and all functions tested good complete
Near , TX 78132
Andrew
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for upper rack issues. Found right side adjuster is broken so wheel is falling off. Right side was missing stop. Replaced stops to keep wheel in place for now. Will need adjusters and pivot time to fix issue. Office to reschedule.; ordrng 1 W10082853 (pivot-tine) and 2 W10712395 (adjuster)s
Near Austin, TX 78759
Matthew
Job Details: 02/03/2021
FREEZER WHIRLPOOL KRFC704FPS04 "Arrived onsite for refrigerator not cooling in FC and RC. Took temps and got 70 degrees in RC and 50 degrees in FC. Ran diagnostics on thermistors and all tested properly giving the temperature readings within +/- 2 degrees. Ran fan test and passed. Ran compressor test and passed. Accessed evaporator and unit has no frost pattern. Accessed compressor compartment and condenser fan is running. Compressor will kick in for a couple minutes then shut off. Checked windings at compressor and and did not get a good reading, showing OL on two of the three test. Unit will need sealed system technician scheduled for two hours. Ordering compressor, evaporators, dryer, and valve. Unit does have lokrings. Office to reschedule ; ordrng 1 LOKRING (LOKRING ) and 1 OILLESSGAUGES (OIL LESS GAUGES ) and 1 W10843121 (filter dryer) and 1 W10913906 (coupler) and 1 W11099748 (evaporator) and 1 W11291123 (evaporator) and 1 W11336586 (ORION BOARD ) and 1 W11393142 (COMPRESSOR )"
Near Mustang Ridge, TX 78610
Richard
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 Arrived onsite for the refrigerator not cooling and has ice build up on evaporator. All ice has been thawed out. Replaced FF evaporator fan and thermistor harness. All functions tested good complete
Near Bertram, TX 78605
Cliff
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site to diagnose a refrigerator that is not producing ice. Tested unit and found ice tray broken and icemaker assembly. Replaced icemaker and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Jarrell, TX 76537
Wesley
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived onsite and corrected draining issue from install. Advised customer on repair. All checks good.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW5100HW0 "Arrived on site for Washer will not power up. Verified breaker was not tripped, verified power at outlet. Turned breaker off for a few minutes then turned back on. After some time washer made some draining noises but power button, started button still unresponsive and display is off.Customer informed me he had notated an F6E1 error prior to the washer giving out completely. Could not get into diagnostics. Did hear the drain pump kick on while I worked. Waiting for control to arrive so we can return and complete the repair. Will also install a new UI upon return. ; O-emld tckt"
Near San Marcos, TX 78666
Andrew
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL ART308FFDM06 "Arrived on site to test unit for water leaking into refrigerator from freezer. Found FC drip pan clogged. Unclogged drip pan, tested unit, unit works good. No leaks detected at time of service. Job complete."
Near Austin, TX 78732
Robert
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTM504EPA0 Arrived on job for complaints of leaks. Unable to duplicate error.
Near Lakeway, TX 78738
Brandon
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTE704DSS0 "Arrived on site to replace failed control, pump, and tracks, after replacing, unit tested good."
Near Austin, TX 78746
Kevin
Job Details: 02/03/2021
REFRIGERATOR MAYTAG MFI2570FEB02 "Arrived on site and inspected refrigerator and found icemaker is turned off, ice bin is missing. Found ice bin is in the garage broken into two pieces, cycled icemaker and it leaked. Replaced icemaker, cannot reset power to refrigerator which breaker it is is unknown, could not unplug refrigerator there is too much loose stuff around it. Also replaced ice bin, job complete."
Near Cedar Park, TX 78613
Kayman
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived onsite for refrigerator not dispensing ice. upon inspection I found FC=0 and RC=36 and the ice bin full of ice but looked like it had partially melted and clumped together. The ice chute was full of ice on arrival. I steamed out all the stuck ice and accessed the ice maker. I ran test 120 and the IM would not advance past step 2. I called techline and the had me test voltage to the IM. I found voltage going to the IM so techline recommended replacing the ice maker. I removed the ice chute cover and it looks like a foam gasket in the chute is folded under the plastic. I am ordering the ice maker (W11115534)and returning with the UI just Incase. Also ordering permagum to add to the ice chute. ; ordrng 1 W11115534 (Ice maker) and 1 Permagum (Permagum)
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
WASHER MAYTAG MVW7232HW0 Arrived onsite for unit off balance load error code. Upon arrival found unit wasnt level correctly contributing to off balance load. Spoke with customer about weight distribution during washer loads. Tested unit found unit is operating as designed. Cleared error codes. Unit is operating as designed. Job Completed.
Near Austin, TX 78731
Scott
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRSC500ESS00 Arrived on site for Apex refrigerator exchange. No water leaks detected at time of service job complete
Near Mustang Ridge, TX 78610
Richard
Job Details: 02/03/2021
MICROWAVE WHIRLPOOL WMH32519HZ4
Near New Braunfels, TX 78130
Noah D
Job Details: 02/03/2021
MICROWAVE WHIRLPOOL WMH31017HZ3 "Arrived on site to inspect microwave for not heating correctly, upon inspection found the mag clicking and stopping heating, replaced mag cap and diode, no problems found. Complete"
Near Austin, TX 78705
Justin
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW560CHW0 "Arrived on site for washing machine running to long. I put unit into diagnostics mode and found stored error code F8E1 for long fill. I put unit into test mode and found the hot water valve would not turn on. The test cycle in general was not cycling correctly. The UI was slightly unresponsive. I found a bad ACU and hot water valve. I replaced both and tested unit. Unit now being responsive, but hot water not coming out. I tested the valve at the wall and found it not sending any water to unit. I advised customer to reach out to a plumber. Call complete."
Near Austin, TX 78749
Leonardo
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDT710PAHB1 Arrived on site to replace control board. Replaced board test unit and unit test good job complete.
Near Hutto, TX 78634
Jimmy J.
Job Details: 02/03/2021
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to install replacement part. Customer was not home and requested I leave the new grate at their front door. Placed new grate still inside box at front door. Job completed.
Near Austin, TX 78737
Brandon
Job Details: 02/03/2021
OVEN WHIRLPOOL WOD77EC0HS02 "Arrived on site for customer complaint of unit not heating properly, found lower oven broil oven was not heating due to wire not being connected, I connected broil element, unit tested good."
Near Pflugerville, TX 78660
Andy
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB4949SDZ0
Near New Braunfels, TX 78130
Noah D
Job Details: 02/03/2021
RANGE WHIRLPOOL WFE515S0ES0 "Arrived on site to inspect range for not heating correctly. Upon inspection found the front two switches not turning off,customer accepted. Replaced both switches.
Near Austin, TX 78725
Justin
Job Details: 02/03/2021
MICROWAVE WHIRLPOOL WMH31017HB4 "Arrived on site for a microwave that would intermittently stop and the fan would not turn on. I found that the fan motor was bad and would not turn the fan. If you manually started the fan by spinning it it would work. I found the unit would stop heating and the mag would intermittently turn off about 2-3 minutes into microwaving. I found the unit would intermittently not work. I found mag and thermostat, fan motor, cap, and controls bad. I replaced all. Unit now working as designed. I ran microwave several minutes and it no longer shutoff. The fan is now working. Call complete."
Near Austin, TX 78728
David Z
Job Details: 02/03/2021
COOKTOP WHIRLPOOL WCE55US0HS01 "Arrived on site to install new cooktop knobs. Replaced knobs and tested all switches. All engaged smoothly with no resistance, so all is working as designed. Call complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/03/2021
DISHWASHER GE GDT635HSJ2SS Arrived on site to install previous diagnostics part. Removed failed turbidity sensor. Found sensor DOA and found temp sensor is built in to flood switch on this unit. .; ordrng 1 WD21X10519 (FLOOD SWITCH )
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/03/2021
WASHER WHIRLPOOL MHW8000AW0 Arrived on site for washer leaking durning self cleaning cycle. Inspected unit and work area. Found water droplets from air vent. Performed diagnostics mode and ran test cycle without automatic soap dispenser. Found unit still has suds buildup in unit. Found diverter working in test mode. Called tech support and spoke with Leon. He stated to flush suds put from unit. Sr# 7729911524. Ran test cycle and let unit fill and canceled. Ran cleaning cycle and let unit fill and canceled. Ran another cleaning cycle and customer to allow to complete. Unit operation tested good. No water leaks detected during service.
Near Hutto, TX 78634
Andy
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site for dishwasher damaged dispenser. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near San Marcos, TX 78666
Andrew
Job Details: 02/03/2021
DRYER ROPER RED4516FW0 "Arrived on site to test unit for element not shutting off and tub not spinning. Found element grounding out internally. Also found bad thermal fuse. Replaced element and thermal fuse. Tested unit, unit works good. Job complete."
Near Austin, TX 78728
David Z
Job Details: 02/03/2021
OVEN WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave not starting. On arrival found console screen locked up and frozen on cooking. Went and power cycled unit from breaker box and reset. Checked unit and it was again responsive after reset. Provided customer with instructions and contact info for whirlpool WiFi team to get unit connected for updates. Unit is now working properly. Call complete.
Near Spicewood, TX 78669
Brandon
Job Details: 02/03/2021
DISHWASHER GE GSD4200J00BB "Arrived on site for customer complaint of unit it advancing during wash cycle, found failed timer, ordering timer. ; ordrng 1 WD21X10200 (Timer) and 1 WD16X10008 (Cam timer)"
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived onsite for dispenser pad not operating correctly. Upon arrival found unit pad plastic tabs broken. Replaced pad and tested. Unit is now operating as designed. Job Completed.
Near Georgetown, TX 78628
Jonathan S
Job Details: 02/03/2021
TRASH COMPACTOR ELECTROLUX 99526808A Arrived on site trash compactor right rail broken. Inspected unit and work area. Found model tag has been removed. Found plastic piece that holds bearing glide in place missing.
Near Austin, TX 78725
Justin
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF535SWHV02 Arrived on site to install previously diagnosed parts. Took out the old ice maker and found fill tube frozen. Steamed out fill tube and installed new ice maker. Unit now working as designed. Call complete.
Near Austin, TX 78729
David Z
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW8240YW0 "Arrived on site for washer throwing error F51. Ran unit and checked error, found F51 is for the RPS assembly. Tested unit in manual diagnostics and was able to get it spin, but it was hard and kept stopping when spinning by hand. Spins freely with rotor off. Found the driveshaft was rusted out, bearing shot, and casing is also rusting. Unit has a bad odor coming from water in the tub that is persisting. Recommended we replace the tub assembly to resolve the rusted out driveshaft bearing and odor.
Near Austin, TX 78748
Leonardo
Job Details: 02/03/2021
DISHWASHER KITCHENAID KUDL03FVSS3 Arrived on site to test unit for unit not washing correctly. Test unit and found clogged and broken sump and motor. Also found broken dispenser. Will order new sump and motor office to reschedule ; ordrng 1 WPW10780877 (Sump and motor)
Near Burnet, TX 78611
Cliff
Job Details: 02/03/2021
RANGE KITCHENAID KSGG700ESS1 Arrived on site to diagnose an oven that is not cooking at proper temperatures. Tested unit and found oven cooking too low. Adjusted calibration to compensate for offset. All is working properly at this time.
Near Buda, TX 78610
Leonardo
Job Details: 02/03/2021
DISHWASHER GE GDT635HSJ6SS Arrived on site to replace console. Opened second console test good job complete. M
Near Austin, TX 78758
Matthew
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for washer not spinning out clothes. Ran diagnostics and found no stored error codes. Ran auto test cycle and all passed. Ran a normal load with towels and unit performed as designed. Did notice prior to testing that the drain hose was too far down drain pipe. Made adjustments. Could not duplicate the issue. If problem persist, recommend replacing control and stator motor. Job complete"
Near Pflugerville, TX 78660
Andy
Job Details: 02/03/2021
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
Luis
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KFCS22EVMS4 "Arrived on site for cooling complaint. Found condenser coil blocked with debris cleared condenser coil found compressor making odd noise replaced compressor assembly,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."
Near Leander, TX 78641
Jonathan S
Job Details: 02/03/2021
DISHWASHER KITCHENAID KUDS35FXSSA Arrived on site to install previous diagnosed part. Removed upper dish rack and broken adjusters. Installed new adjusters and tested rack operations. All tested good no water leaks detected.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previously diagnosed part. Removed pump and motor and installed new pump and motor. Ran through diagnostics and dishwasher is s running as designed.
Near Austin, TX 78735
Kevin
Job Details: 02/03/2021
REFRIGERATOR GE ZISS420DRISS "Arrived on site and found customer is experiencing temperature ranges from; Freezer range -2 to -12, fresh food range 38 to 46. These temperature ranges are considered normal. GE has already been out 4 times and replaced several unknown parts and determined nothing further can be done. Another company has been out twice, we are the third.
Near Georgetown, TX 78633
Scott
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for apex refrigerator exchange. Echchange unit all checked normal. No water leaks detected at time of service. Job complete .
Near Austin, TX 78735
Kevin
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site and inspected refrigerator and found customer is experiencing food freezing on the top shelf only of the fresh food section. Spoke with techline and currently fresh food top shelf is 40 degrees, freezer is 8, spoke with techline and they recommended raising the fresh food temperature to degrees and rearranging the drawers. If this does not correct issue they recommend replacing user interface. 7729908195"
Near Austin, TX 78723
Justin
Job Details: 02/03/2021
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site for a cooktop not igniting. Upon further inspection I found a breaker that was unlabeled and would continue to pop. I tested voltage at wall to cooktop and found no voltage at wall. I advised customer to reach out to an electrician.
Near Lakeway, TX 78734
Robert
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KBF042FTX02 Arrived on job for complaints of icemaker leaks. Found mold on icemaker not sealed and it now leaks. Replaced icemaker and test.
Near Georgetown, TX 78633
Jonathan S
Job Details: 02/03/2021
OVEN WHIRLPOOL WEE510S0FS2 "Arrived on site for range after running self clean it had stain the stone backsplash. Inspected unit and work area. Found stain on backsplash is where the smoke stack exit oven. Found unit touching wall and recommend to pull out about a half inch. Performed diagnostics mode and checked for fault codes, none found. Found this model is not equipped with cooling fan. Found all operations working as designed."
Near Austin, TX 78704
Jacob
Job Details: 02/03/2021
WASHER WHIRLPOOL WET4027HW0 Arrived onsite to look at unit for leaking. Was able to get access this time. Put unit in diagnostics and as soon a water was called. Saw water leaked out. Stop the unit. Found that the cold water side of the valve was broken off. Ordered part. Rescheduled with customer. Customer would prefer same tech to come back; ordrng 1 W11222849 (Water valve)
Near Austin, TX 78717
Kayman
Job Details: 02/03/2021
DISHWASHER WHIRLPOOL KDTM604KPS0 Arrived onsite to install previously diagnosed parts. I installed the control and drain pump. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site for unit has a bad seal and ice if forming around everything. Found ice build up on the top section of freezer cavity preventing the gasket from properly sealing. Used my steamer to remove the ice build up. Freezer door closes as designed. No further repairs needed. Job completed.
Near Austin, TX 78757
Matthew
Job Details: 02/03/2021
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived onsite for dishwasher leaking. Upon inspection found unit leaking significantly from sump and motor assembly. Unit had been leaking for some time and saturated the floor and cabinet compartment. Replaced sump and motor, tested unit and unit is functioning properly. No leaks present at this time.
Near Austin, TX 78704
Jacob
Job Details: 02/03/2021
RANGE KITCHENAID KCGS356ESS00 Arrived onsite for unit giving off high flames. Turned down the pilots and turned down the amount of gas coming in to even out the flames. Only the right front burner had un even flames. Ordered parts. Office to reschedule.; ordrng 1 W10819916 (Burner caps) and 1 WP8286815 (Burner head)
Near Cedar Park, TX 78613
Tommy
Job Details: 02/03/2021
OVEN WHIRLPOOL WFG550S0HZ1 Arrived onsite for unit convection bake not working. Upon arrival found unit fan ohms far two high replaced fan and tested again. Found unit control sending intermittent voltage ordering control. Office to reschedule.; ordrng 1 W11258611 (Control)
Near Austin, TX 78704
Jacob
Job Details: 02/03/2021
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived onsite to replace part. Upon taking apart switch for the water dispenser. Found that the switch was turned around and never placed correctly inside the dispenser button. Corrected switch. Tested unit. Unit tested good. No leaks at this time. Job complete.
Near Leander, TX 78641
Kayman
Job Details: 02/03/2021
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for dryer collecting water in the vent hose. Upon inspection I found the UI dead and not powering on. I verified voltage at the terminal block . I explained that an obstruction in the air vent is most likely the cause of the issues. The moisture will not escape and instead travel back up to the control and short it out. I went to the vent outside and found the outlet packed with lent confirming the obstruction. I am ordering the UI(W11351728) for repair and main control just in case (W11388022) orfice to R/S due to part availability. ; ordrng 1 W11351728 (Console) and 1 W11388022 (Control)
Near Temple, TX 76502
Wesley
Job Details: 02/03/2021
MICROWAVE FRIGIDAIRE FFMV1645TS Arrived onsite and repaired unit by replacing switches and door. Unit is now operating as designed. Advised customer on repair.
Near Liberty Hill, TX 78642
Scott
Job Details: 02/03/2021
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site for apex exchange of oven ,exchanged oven . All checked normal. Job complete ."
Near Round Rock, TX 78664
Jimmy J.
Job Details: 02/03/2021
MICROWAVE WHIRLPOOL WMH53521HZ Arrived on site for Microwave is making a load buzzing noise when touching the start button. Found magnetron was making the noise customer reported.
Near Austin, TX 78738
Brandon
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW92HEFW "Arrived on site for customer complaint of unit not draining water out of door bellow, found drain holes in door bellow were clogged, I removed clog, unit tested good."
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived onsite for refrigerator making loud noise. Upon arrival found unit damper door dragging and motor very loud ordering a new one. Office to reschedule upon receiving air diffused W11164593.; O-emld tckt
Near Buchanan Dam, TX 78609
Cliff
Job Details: 02/03/2021
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not rinsing. Tested unit and found failed control. Replaced control and tested unit after calibration. All is working properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Richard
Job Details: 02/03/2021
COOKTOP IKEA ICS655DS00 Arrived onsite for the cooktop RR burner not igniting. During testing found that the burner switch had come off. Reattach burner switch and All burners work good. Upon inspection found that the knobs had broken during operation. Will need to replace burner knobs. ; ordrng 5 W11190813 (Knob)s
Near Kyle, TX 78640
Robert
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Arrived on job to replace previously diagnosed part. After replacement test operation light in freezer working properly.
Near Kyle, TX 78640
Richard
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL PSS28KSHECSS Arrived onsite for the refrigerator not dispensing ice properly. During testing found that the ice ice motor was no good. Replaced auger motor and all functions tested good and its dispensing ice good. Complete
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
REFRIGERATOR GE PYE22KSKESS Arrived onsite for ice leaking from front of freezer. Upon arrival found unit drain was clogged and frozen over. Ordering new drain tube as customer have stated theyve cleared it in the past. Let customer know in order to gain access unit freezer will need be unloaded.; ordrng 1 WR02X28554 (Drain tube)
Near Leander, TX 78641
Tommy
Job Details: 02/03/2021
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for previously diagnosed parts. Upon arrival replaced UI and motor evap. Found unit motor evap till not operating as designed. Ordering unit main control and motor evap just in case. Rescheduled for Friday the 5th.; ordrng 1 W10811364 (Control) and 1 W11032800 (Motor evap)
Near Burnet, TX 78611
Cliff
Job Details: 02/03/2021
REFRIGERATOR GE PFSS5RKZASS Arrived on site to replace door gasket and water valve for refrigerator. Replaced both parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Kyle, TX 78640
Robert
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW6620HW0 Arrived on job to replace previously diagnosed part. After replacement test operation. All buttons are working. No leaks detected at time of service
Near Austin, TX 78727
David Z
Job Details: 02/03/2021
DRYER KENMORE 110.828361 "Arrived on site for dryer that was not drying at all, just tumbling. Diagnosed unit and checked wiring. Verified cutoffs and thermal good, but element is showing open. Found a break in the element coil. Replaced element and removed fistfuls of animal hair from the unit. Retested and all is working as designed. Advised customer that they need to be removing the bottom panel and cleaning all the horsehair out since this is a stable, at least once a month.
Near Spicewood, TX 78669
Brandon
Job Details: 02/03/2021
DISHWASHER GE GDT720SSF4SS "Arrived on site for customer complaint of unit not heating, found heating circuit tested good at control board, found failed heater relay on control. I replaced control, unit tested good."
Near Jarrell, TX 76537
Wesley
Job Details: 02/03/2021
OVEN WHIRLPOOL WFE515S0JS0 Arrived onsite and found unit would need control for f1e0 error. Ordering control to repair. ; ordrng 1 W11204514 (Control)
Near Austin, TX 78732
Robert
Job Details: 02/03/2021
WASHER WHIRLPOOL WFW85HEFW1 Arrived on job for complaints of error code. Customer also stated the basket hard to turn sometimes. Unable to duplicate error.
Near Round Rock, TX 78664
Jimmy J.
Job Details: 02/03/2021
MICROWAVE WHIRLPOOL WMH32519HB4 Arrived on site to install previously diagnosed parts. Removed both interlocks and installed new interlocks. Tested microwave and found the filter board needed replacement too. Removed filter board and installed new filter board. Microwave powered up. Heated a cup of water for one minute. Water was plenty hot. No further repairs needed. Job completed.
Near Austin, TX 78737
Leonardo
Job Details: 02/03/2021
DISHWASHER MAYTAG MDB7760AWS0 Arrived on site to test unit for dispenser not opening. Found dispenser solenoid melted. Replaced dispenser test unit and unit test good job complete.