Service History 848

Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found fill tube frozen over due to water valve seeping water slowly into icemaker. Replaced water valve in cycles, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/23/2019
WASHER WHIRLPOOL WETLV27HW0 "Arrived on site. Replaced lid lock assembly and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Burnet, TX 78611
Cliff
Job Details: 02/23/2019
REFRIGERATOR FRIGIDAIRE LFTR2032TF Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found evaporator fan motor and freezer not running. Fan motor will need to be replaced to complete repairs. Return date set for 3/1/19 per homeowners request and with a PM request.; ordrng 1 242077702 (motor)
Near Georgetown, TX 78626
Thomas L.
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Arrived on site for no call condition. Removed every placed defective suction line valve/tubing. Evacuated system. Recharge system. All operations started normal. Customer will need to allow ample time to reach proper operating temperatures. All water connections are dry.
Near Cedar Park, TX 78613
Lou
Job Details: 02/23/2019
MICROWAVE JENN-AIR JMV8208WP1 arrived on site to install previously diagnosed and ordered part. Installed the upper grille and tested and the unit operated as designed. Job completed.
Near Round Rock, TX 78665
Chase
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 WDF330PAHB2 Arrived on site. Checked dishwasher for not powering on. Inspected junction box and found neutral wire backed out of wire nut. Trimmed back wires and secured wire nut. Ran dishwasher through test cycle and all functions check good. No water leaks present at time of service. Job complete.
Near Cedar Park, TX 78613
Jonathan
Job Details: 02/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ "Arrived on site for refrigerator making high pitch sound when dispensing ice. Tested ice dispenser and customer was complaining of a high pitch sound. Tested voltage to motor and found within range. Removed motor and installed new. Operation tested normal. All else tested good, no water leaks present"
Near , TX 78660
Steve C.
Job Details: 02/23/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to replace the control board and the TOD due to the unit not working. Replace both parts and tested the unit. Unit works properly and job complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 02/23/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “noisy operation” complaint. Inspected unit and found oil leaking from gearcase. Oil damaged cam and actuator. Washplate broken. Will need washplate before continuing with repairs. Rear suspensions are worn out, as well. Will need to remove and replace gearcase, suspensions, and washplate. Actuator and cam have been replaced, already. Return for repairs on 02/26.; ordrng 1 W10752283 (washplate)"
Near Austin, TX 78703
Luis
Job Details: 02/23/2019
WINE COOLER KITCHENAID KUWS24RSBS24 "Arrived on site for no cool. Lights on fan and compressor not running,advanced timer unit powered on,diagnosed timer not exiting after defrost failed timer. Installed new defrost timer powered unit on compressor and fans running unit working as designed.
Near Austin, TX 78746
Kevin
Job Details: 02/23/2019
DRYER MAYTAG MUE2000AYW "Arrived on site and found previous diagnosis of filtering was incorrect after disassembling dryer found noise was coming from lowest support wheel. Replaced support wheel and dryer is now quiet. No lift found at time of service, job complete."
Near Austin, TX 78730
Paul
Job Details: 02/23/2019
OVEN JENN-AIR JJW2830WP2 Arrived onsite for the oven getting an F8E0 error code. I checked stored codes and the unit had the F8E0 error stored twice. I cleared the codes and I tested the fans and both fans are working as designed. I explained to mr what this code can do if it is stored in the oven and not erased from the controls memory. I tested both ovens at 350 degrees and both reached the set point and are working as designed. Call complete.
Near Cedar Park, TX 78613
Jonathan
Job Details: 02/23/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher getting error code F2-E2. Performed diagnostics mode and found control not sending voltage out. Removed failed control and installed new. Tested unit and found UI not responding and when door is closed it will go in drain mode. Found failed UI. Schedule return for Tuesday the 26th. Customer requested AM for return. ; ordrng 1 W11116422 (PANEL/UI)
Near , TX 78633
Jonathan
Job Details: 02/23/2019
VENTHOOD WHIRLPOOL KXW9736YSS0 "Arrived on site to install previous diagnosed parts. Gained access to switches and confirmed wiring and found missed wired switches. Corrected wire and installed new motor. Found unit operating on speed 1 and 2 but would not go to 3rd speed. Spoke with service manager, will contact builder. Not able to gain access to junction box, due to the way unit is installed. ; ordrng 1 SEECHASE (SEE CHASE)"
Near Belton, TX 76513
Arthur B.
Job Details: 02/21/2019
REFRIGERATOR FRIGIDAIRE FGSS2635TF1 "Arrived onsite to install new auger motor,drive shaft and Rh rail to SxS refrigerator from prior tech’s diagnosis. Removed all faulty parts and installed new replacements. Reassembled and tested. Ice now dispenses as intended. Drawer now sits as intended. No other issues found. All water connections were dry at time of service"
Near Austin, TX 78748
Kevin
Job Details: 02/21/2019
MICROWAVE WHIRLPOOL WMH31017FS "Arrived on site, apartment complex canceled call, no services were performed, job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWC565FW1 "Arrived on site . Check for no operation issues. Found 120 V going to main control but nothing kicking on. Replaced main control and ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76504
Al
Job Details: 02/21/2019
DRYER AMANA NED4655EW1 "Arrived to inspect unit not drying. Removed and replaced the fuse, cutoff and timer. Reassembled the unit and the unit tested as designed"
Near Austin, TX 78726
Lou
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer not dispensing water into the tub. Placed the unit in diagnostics and it showed error code F8E1-Low Fill/No Fill. Cleared the code and continued with testing. Unit operated as designed, but the cold water flow was very low. Turned the water off and inspected the valves and found a large amount of debris in the screens. I advised the customer of my findings and removed and replaced the valve and retested. The unit operated as designed. No water leaks observed during service, job completed. Customer does not have an email to send receipt to."
Near Austin, TX 78759
Paul
Job Details: 02/21/2019
COOKTOP WHIRLPOOL RCS3014RS04 Arrived onsite for the cooktop that will not heat or turn on. I found the circuit breaker turned off in the outside breaker panel. I explained to ms that the AT&T cable box open also. I turned the breaker on and tested the unit. Ms stated the RR element hadn’t been working. I found the element to connected in the block correctly and corrected it. The cooktop is working as designed.Call complete.
Near Austin, TX 78759
Paul
Job Details: 02/21/2019
WASHER MAYTAG MVWX655DW1 Arrived onsite for the washer not advancing past the wash cycle. I found the tub full of water and the unit unplugged from the wall. I plugged the unit in and powered it up. The unit was in wash. I cancelled the cycle and the unit drained properly. I checked stored error codes and found none. I ran the auto diagnostics cycle and the unit completed the cycle and worked as designed. I ran the cycle a 2nd time and it worked again as designed. I went over detergent use and amounts with ms. There were no water leaks present at the time of service. Call complete. Use Authorization # MIZRG00EPL1.
Near Austin, TX 78733
Kevin
Job Details: 02/21/2019
DISHWASHER KITCHENAID KUDS30FXSS3 "Arrived on site and replaced pump and motor and now dishwasher is operating properly, collected total for parts, no water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Wesley
Job Details: 02/21/2019
WASHER MAYTAG MVWX655DW1 Arrived onnsite and found jammed drain. Removed and replaced drain pump. All ch is good. Unit is operating leak free.
Near Buda, TX 78610
Robert
Job Details: 02/21/2019
DRYER AMANA NED4655EW1 Arrived on job for complaints of no heat. Found the thermal cut off open. Replaced thermostat and test. Heat and air flow good.
Near Pflugerville, TX 78660
Wesley
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDFE104DBL0 Arrived on site and found glass in pump and motor. Removed with pliers. Unit is now operating smoothly. All checks good. Advised customer on use and care. Advised on glass.
Near Austin, TX 78748
Brandon
Job Details: 02/21/2019
WASHER MAYTAG MVWB755DW0 "Arrived on site for customer control f error code, and unit not working. Found lid lock error code, I entered diagnostic mode and cleared error codes and ran calibration, tested lid lock several times, unit passed all tests at time of service."
Near Kyle, TX 78640
Robert
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL KDPE234GPS0 Arrived on job for complaints of not washing. Found motor not running. Replaced sump and motor. Test operation. No leaks detected.
Near The Hills, TX 78738
Brandon
Job Details: 02/21/2019
WASHER GE WPGT9150HWW "Arrived on site for customer complaint of unit leaking into tub when not in use, found faulty water valve, I replaced valve unit tested good."
Near Burnet, TX 78611
Thomas L.
Job Details: 02/21/2019
WASHER MAYTAG PAVT244AWW "Replaced failed motor, pump, and Belt. All operations are now normal. All water connections are dry."
Near Austin, TX 78748
Brandon
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not powering on, found faulty control board. I replaced control, unit tested good."
Near Austin, TX 78731
Cliff
Job Details: 02/21/2019
MICROWAVE KITCHENAID KOCE500ESS05 arrived on site to diagnose a microwave that is canceling re-heat cycle when on auto sensing and the door is opened. Contacted tech line and spoke with Mike he advised the computer is coded that way and there are no repairs needed at this time. Homeowner to contact customer service for this issue if problematic.Sr#7724218145
Near San Marcos, TX 78666
Robert
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 Arrived on job for complaints of no lights. Found module for freezer light open. Replaced module and operation now normal.
Near Austin, TX 78748
Luis
Job Details: 02/21/2019
REFRIGERATOR IKEA ISC23CDEXB00 Arrived on site for freezing in fresh food. Removed diffuser found diffuser door not sealing causing air to enter when diffuser door is closed. Removed faulty diffuser installed new diffuser powered unit on tested diffuser unit working as designed.
Near Austin, TX 78730
Cliff
Job Details: 02/21/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site to replace motor for dryer. His blower wheel was locked onto motor shaft I had to break blower wheel off to replace motor. Replaced blower wheel as well and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78745
Leonardo
Job Details: 02/21/2019
DISHWASHER IKEA IUD8555DX0 Arrived on site to replace sump and motor. Replaced motor test unit and no water going in to u it. Replaced valve test unit and unit getting water and washing no leaks present at this time. Job complete.
Near , TX 78669
Leonardo
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site to test unit for door not closing. Test unit and found door had come of the hinge on the right side. Secured hinge test unit and unit test good job complete. Also saw the trim on left side holding the screw for the unit was moving when opening and closing g door. Showed customer because the trim could break from opening and closing the door job complete
Near Georgetown, TX 78628
Steve C.
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW6600SW2 Arrived on site to replace the control and suspension rods due to f1 error and weak suspension. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/21/2019
WASHER WHIRLPOOL MVWX655DW0 Arrived on site for unit not agitating properly. Tested unit and found that the unit has a failed gearbox. I also found that the lid lock was not working properly. It would just sit and flash and not unlock. The customer does not wish to proceed any further with the expenses of the repairs. He would also like to know if he could be reimbursed for his impeller.
Near Temple, TX 76502
Arthur B.
Job Details: 02/21/2019
WASHER MAYTAG MVWB835DW0 Arrived onsite for customer complaint of fabric softener portion of dispenser leaks out. Found softener portion of drawer broke causing softener to leak out. Ordering new drawer. R/S for Friday 2/22. All water connections were dry at time of service.; ordrng 1 W10919352 (drawer)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/21/2019
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/21/2019
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)
Near Canyon Lake, TX 78133
Diego G.
Job Details: 02/21/2019
VENTHOOD FRIGIDAIRE FHWC3055LSA Arrived on site. Checked for noise issues. Found blower vibrating too much. Will need blower assy to repair unit. Rescheduled for 2/25/19; ordrng 1 5304482255 (blower assembly)
Near Austin, TX 78737
Chase
Job Details: 02/21/2019
RANGE WHIRLPOOL WFE515S0ES2 WFE515S0ES2 Arrived on site. Found right side of bottom pull out drawer would not push all the way in and was very loose. Found the RH drawer glide not attached and sitting in side panel. Installed drawer glide and tested function of drawer and all functions of unit. All checked good after repairs. Job complete
Near Austin, TX 78703
Wesley
Job Details: 02/21/2019
DRYER WHIRLPOOL n/a Arrived onnsite and found no ms. Found power but no operation.
Near Austin, TX 78737
Luis
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 Model home. Arrived on site for door issues. Found right side door out of alignment and not sealing correctly. Adjusted hinge assembly tested operation of door checked door seal good.
Near Hutto, TX 78634
Tyler B.
Job Details: 02/21/2019
WASHER GE GCWN2800D0WW "Arrived on site for unit not spinning, found door switch not plugged back in from prior visited, corrected and tested good, no leaks on site"
Near Leander, TX 78641
James
Job Details: 02/21/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found the lower averaged 387 at 350. I checked the calibration and found both ovens were calibrated up 30 degrees. I put both back to 0 and tested. I found lower oven averages 352 when set to 350. Tested upper oven and found the average temperature to be 349 when set to 350. Unit working properly and all functions test good. Job complete
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/21/2019
VENTHOOD WHIRLPOOL KVWB406DSS2 Arrived on site for new operation. Found unit to control but not out of control. Will order in office will reschedule.; ordrng 1 WPW10727063 (cntrl-elec)
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/21/2019
DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/21/2019
DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/21/2019
DRYER WHIRLPOOL MED5500FC1 "Arrived on site. Check for noise issues. Found noise coming from piping going to exhaust. Added sound pads and adjusted piping, all functions tested OK. No leaks present. Job complete"
Near Temple, TX 76502
Al
Job Details: 02/21/2019
REFRIGERATOR GE PFSFGBKXAWW Arrived to inspect French door GE with excessive frost buildup in freezer compartment. Confirmed the complaint and inspected the unit for possible warm air entering the unit. Looked behind the freezer bottom shelf and noticed a microwaveable meal had fallen behind the lowest drawer and was resting on the bottom right of the unit. Removed the entree and cleaned the gasket for the customer.
Near Austin, TX 78745
Kevin
Job Details: 02/21/2019
DRYER MAYTAG MEDB835DW4 "Arrived on site and replaced drum wheels, belt and pulley, motor, fan blower, fan blower shroud, and added sound pads underneath motor mount, underneath fan shroud, and around exhaust tunnel where it exits rear bulkhead. This represents all moving parts in the dryer and any contact points where motor vibration could meet cabinet. If noise returns there are no further parts that could address the issue. Job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KRFF507ESS00 Arrived on site for leaking at right front corner of unit. Customer found water there Monday. Today unit is all dry. Water system is working without leaks. Drain pan is holding water. All water connections are dry currently.
Near Austin, TX 78754
Joseph C.
Job Details: 02/21/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for “fuse blown during broil” complaint. Inspected unit and found thermal fuse blown, again. Removed and replaced thermal fuse. Tested on bake and broil. Unit is performing as designed."
Near Leander, TX 78641
James
Job Details: 02/21/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and tested operation. I found control not responding and customer said the control got very hot during a broil cycle. Verified proper vent placement and found to be good. Installed new control and tested operation. Unit venting properly and control area is not getting hot. Unit working properly. Job complete
Near Georgetown, TX 78628
Steve C.
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for the unit is not washing the dishes. Tested unit and found the unit will just fill up with water and nothing will happen. There is voltage to the motor. Replaced the sump and motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 02/21/2019
REFRIGERATOR GE PFSS6PKXCSS "Arrived on site refrigerator collecting water in bottom of RC. Gained access to fresh food evaporator. Found drain had frozen over and not allowing water to drain properly. Found service issue and will need to add heat probe kit. Went to office to get part. Arrived back on site and added heat probe. Assembled unit and tested operation. All tested good, no water leaks present at time of service."
Near Copperas Cove, TX 76522
Al
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW8540BW1 Arrived to inspect washer leaking from underneath. I tested the unit tested with no error codes. I noticed the fill valve was spraying water in an odd pattern. I removed and replaced the valve. Reassembled the unit and unit tested as designed.No leaks observed at the time of service.
Near Austin, TX 78731
Cliff
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found no mechanical failures or leaks occurring with dishwasher at this time. Thoroughly checked unit and found leak actually occurring through cracked garbage disposal. Advised homeowner garbage disposal will need to be replaced to repair leak. Homeowner declined to have garbage disposal replaced at this time. No further repairs to be done by Appliance Express at this time. Advised homeowner not to use right side of sink or dishwasher until garbage disposal has been replaced. Also advised homeowner quoteis good for 90 days to replace garbage disposal.Cost to replace disposal under second appliance discount.
Near Austin, TX 78702
Luis
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "5566Arrived on site for door alarm issue. Found bottom drawer not fully engaging switch with door closed,added spacer to drawer. Tested door operation good,tested light switch operation good unit working as designed. ; used 1 WPW10221048 (SPACER) from stock"
Near Pflugerville, TX 78660
Wesley
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW6340WW0 Arrived on site and installed water valve. All checks good. Unit is now operating properly.
Near Austin, TX 78703
Wesley
Job Details: 02/21/2019
WASHER WHIRLPOOL WFW9550WW00 Arrived on site and diagnosed no spinning problems no error codes. But valve possibly leaking consistently into tub. Recommended replacement of valve. Customer will watch for a few days and call back.
Near Georgetown, TX 78626
Jonathan
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site to install previous diagnosed parts. Removed failed UI and installed new. Gained access to main control removed failed control and installed new. Tested cooling operation, all tested good. No water leaks present at time of service."
Near Briggs, TX 78608
Al
Job Details: 02/21/2019
ICE MACHINE KITCHENAID KUID308ESS1 Arrived to inspect unit not cooling or producing ice. Confirmed the complaint and removed and replaced condenser motor. Reassembled the unit and unit tested as designed. Unit began cooling.Customer told to wait for ice production.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for refrigerator top ice maker not producing ice. Measured temperature in ice container and found out of range. Measured temperature in FC and found at 3°. Inspected ice maker and found dry. Performed diagnostics mode and tested FC and RC thermistor, passed. Checked ice level sensor and ice fan. Checked ice maker fault codes and found E2, lost home position. Ran fill test and found ice maker filling. Cycled ice maker and found motor not cycling. Will need to replace top ice maker and test. Schedule return for Friday the 22nd.; ordrng 1 W10846539 (ICE FAN) and 1 W11294907 (ICE MAKER)"
Near Austin, TX 78754
Joseph C.
Job Details: 02/21/2019
RANGE WHIRLPOOL WFC150M0EB1 "I’ve done on site for “sparking” complaint. Per my previous diagnosis, removed and replaced harness, elements and both infinite switches for 8” elements. Tested unit. Unit is performing as designed."
Near Georgetown, TX 78628
Lou
Job Details: 02/21/2019
VENTHOOD WHIRLPOOL UXT4236ADS2 "Arrived on site to inspect venthood not working. Upon further inspection, I tested voltage to the motor from the switch and it was getting 120 volts which tells me that the motor is not good. I removed and replaced the fan motor and tested the unit and it operated as designed. I advised the customer to replace the filter. Job completed."
Near Austin, TX 78738
Brandon
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KSSO42QTX02 "Arrived on site to replace auger motor, after replacing unit tested good."
Near Austin, TX 78745
Leonardo
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit leaking. Ran unit for 20 minutes unit filled with water and drained and no leaks present at this time. Could not duplicate the problem.
Near Georgetown, TX 78628
Jonathan
Job Details: 02/21/2019
WASHER WHIRLPOOL WFW94HEAW0 "Arrived on site for washer having F6-E1 error and not operating. Per diagnostics mode and verified error code. Ran automatic cycle and found not advancing pass C0, door did lock. Gained access to CCU and tested voltage output and found present. Found failed MCU. Due to the way unit is installed will need unit moved off home made pedestal or 2nd man to access MCU (see SD-QuickPic). Customer stated they would remove unit. Service and labor $349.99, MCU $228.88 plus tax $37.86 total of $496.73. Customer approved estimate. Schedule return for Friday the 22nd. Remaining balance due $356.02 when repair is completed. ; ordrng 1 WPW10374126 (MCU)"
Near Austin, TX 78738
Leonardo
Job Details: 02/21/2019
OVEN JENN-AIR JJW3830DS00 Arrived on site to test unit for no display. Room panel out and disconnect all wires and plugged all wires back. Turned power back on and unit working as designed job complete.
Near Temple, TX 76502
Arthur B.
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of icemaker not producing ice on 5 door refrigerator. Ran test 057 and found error code E2 (Lost Home Position). Removed and replaced icemaker assembly. Reassembled. Icemaker call for water as intended. All water connections were dry at time of service.
Near Austin, TX 78703
Scott
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site replaced hinge bushings. Door is now closing and opening properly . No water leaks detected at time of service job complete .
Near Salado, TX 76571
Arthur B.
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for customer complaint of french door refrigerator not cooling properly in RC section and ice build up near deli drawer. Found RC evaporator all frosted over. Removed evaporator cover and removed all ice build up using steamer and heat gun. Position thermistor in proper placement. Reassembled. Tested unit. Good air flow coming from evaporator. Deli drawer now closes properly. All water connections were dry at time of service.
Near Austin, TX 78736
Chase
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "WRT108FZDM02 Arrived on site. Replaced damaged refrigerator, freezer doors and nameplate. All checks good. Job complete"
Near Austin, TX 78748
Kevin
Job Details: 02/21/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site and found the dryer is heating properly, but there is no airflow through lint screen. Removed vent hose from rear of dryer and airflow has returned. Dryer vent from the connection on the wall to the exit on the house is blocked/clogged. Vent will need to be cleared in order to correct issue. Dryer is new and there is no lint build up at time of service, job complete"
Near Round Rock, TX 78681
Jonathan
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for dishwasher not filling with water and motor making abnormal sounds. Inspected unit and found filter had soap buildup and found top rack position adjuster sitting in bottom of unit. Performed diagnostics mode and found fault code F6-E4 float switch opened, F6-E1 low water and F8-E1 slow drain. Inspected float switch and found object under float. Cleared float and continued test mode. Inspected insulation and checked for loop in drain line. Inspected sump assembly. Installed rack position adjuster. Removed filter and spray to clean and shown customer how to remove and clean. Spoke with customer on run cleaner though and soap usage. Ran in normal wash cycle. All tested good, no water leaks present."
Near Austin, TX 78736
Chase
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "WRS325SDHZ02 Arrived on site. Replaced damaged refrigerator door and nameplate. All checks good, no water leaks present. Job complete"
Near Leander, TX 78641
James
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site and found fresh food evaporator frozen over. Using steamer I cleared all ice and installed new evaporator cover. I also found that the thermistor was located in the correct location on the evaporator. Secured new thermistor with zip tie and verified software version on control. I found the software version to be 6.0 and installed new control to update to 7.0. Unit now working properly. Repair covered by manufacturer under service pointer W11329116C. Job complete
Near Austin, TX 78737
Chase
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "WRS325SDHZ02 Arrived on site. Replaced damaged freezer door. Tested all user interface and dispenser functions. All checks good, no water leaks present. Job complete"
Near Kyle, TX 78640
Robert
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 Arrived on job to replace reservoir. After replacement test water flow. No leaks detected at time of service.
Near Austin, TX 78729
Tyler B.
Job Details: 02/21/2019
DRYER WHIRLPOOL MEDB855DW4 "Arrived on site for loud unit, found roller seized , replaced all wheels with repair kit and tested good,"
Near Austin, TX 78617
Joseph C.
Job Details: 02/21/2019
WASHER WHIRLPOOL CHW9160GW0 "Arrived on site for “unit will not spin” complaint. Inspected unit and found faulty MCU. Removed and replaced MCU. Unit tests good. No leaks detected, at time of service."
Near Georgetown, TX 78633
Steve C.
Job Details: 02/21/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site for the unit is not washing the dishes properly and the upper rack keeps falling off. Tested the unit and found the adjusters are broken. Replaced the adjuster kit S23010. Tested the unit and found the sump and motor is weak. Customer advised they will be purchasing a new unit. Customer only paid for the service fee.
Near Austin, TX 78738
Leonardo
Job Details: 02/21/2019
COOKTOP GE JGP933SEK1SS Arrived on site to test unit for leak. Test unit and found left front burner valve not closing all the way making burner leak. . Customer will talk to husband and give us a call back if they want to continue with repair.
Near Austin, TX 78738
Leonardo
Job Details: 02/21/2019
DISHWASHER KITCHENAID KDTE204ESS1 Arrived on site to test unit for 3rd rack broken. Customer had 3rd rack tracks and new rack. Replaced right track and 3rd rack test unit and unit test goo job complete no leaks present at this time.
Near Austin, TX 78756
Luis
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for no water or ice. Found dispenser set to lock,unlocked dispenser tested water and ice unit working as designed."
Near Austin, TX 78759
Paul
Job Details: 02/21/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived onsite for the dishwasher leaking water. I found the unit disconnected and pulled out when I arrived. Mr stated the contractor pulled the unit because it was leaking. I reinstalled the unit and while doing so I found the drain not connected good at the pump and suspect this was where the leak had been. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78730
Cliff
Job Details: 02/21/2019
REFRIGERATOR KITCHENAID KSSS42QMX01 Arrived on site to diagnose a refrigerator that is constantly resetting and chirping. Found main control board failing due to internal short. Replaced main control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details: 02/21/2019
REFRIGERATOR FRIGIDAIRE LFHD2251TF4 "11032 tangle ridge circle correct addressArrived on site for ice hitting icemaker fan. Per tech support installed air kit,replaced gaskets to housing. Removed ice build up"
Near Liberty Hill, TX 78642
Lou
Job Details: 02/21/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "arrived on site to inspect refrigerator not cooling in both compartments. Upon arrival, the customer had the unit tuned off at the breaker. After turning it on, I waited to see if the unit would begin to cool and it did not. I checked the compressor and it was room temp and making a loud humming noise. I placed the unit in diagnostics and tested in mode #4. It tested correctly, but neither of the evaporators frosted up and it sounded as if the valve switched over. Also, I found that the display on the UI is going bad. I am ordering a sealed system with components, two hour job, UI, both evaps, and will return with all prescreened parts. I advised the customer of my findings and the office will schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10276644 (compressor) and 1 W10861900 (cntrl-elec) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10364560 (so
Near Leander, TX 78641
James
Job Details: 02/21/2019
WASHER SAMSUNG WF42H5000AWA2 Arrived on site and found unit with water in it but not draining. I found drain pump to be running but not moving water. Drained water through drain pump drain and found debris clogging up the filter. Cleaned filter out and tested. Unit now draining properly and all functions test good. Job complete
Near Austin, TX 78738
Leonardo
Job Details: 02/21/2019
RANGE JENN-AIR JGRP436WP02 arrived on site to test u it for oven light coming on. Test unit and found bad latch called techline and got File#7724216457. Ordering new latch W11029221 rescheduled for Monday 2/25 ; ordrng 1 W11029221 (LATCH )
Near Georgetown, TX 78626
Jonathan
Job Details: 02/21/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for washer not power on. Tested voltage at outlet and found 120 volts. Tested voltage to control and found 120 volts. Found indicator light off on control. Will need to replace control. Schedule return for Friday the 22nd. ; ordrng 1 W11116590 (CONTROL )