Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2020
DISHWASHER MAYTAG MDBH949AWB4 "arrived on site to inspect dishwasher not working. Upon further inspection, I found water in the tub so I pressed the cancel button to engage the drain pump and the unit failed. I was able to get the unit into diagnostics but wasn’t able to advance due to the start button and the cancel button did not respond. I found good voltage to the unit. Checked the ribbon lugged the ribbon and plugged it back in ad the unit continued to fail. Cycled the power and retested and the unit continued to fail. I am ordering the console UI ad will return with all prescreened parts. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W10810104 (panel-cntl)"
Near New Braunfels, TX 78130
Noah D
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW4816FW "Arrived on site to inspect washer for not cycling, upon inspection found the long fill error code, the drain was to far in the drain hole and sucking up water, fixed drain line. Complete"
Near San Marcos, TX 78666
Robert
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW4850HW1 Arrived on job for complaints of not finning cycle. Found the pump not working. Replaced pump and test. No leaks detected at time of service.
Near Austin, TX 78751
Wesley
Job Details: 04/17/2020
WASHER MAYTAG MHW5500FW0 Arrived onsite and found UI power not working and spotty response. Reset with test cycle and diagnostics. Unit is still having UI problems. Advised customer on repair. Returning with panel and advised customer on unstacking prior to return. Office to source parts and reschedule ; ordrng 1 UNITISWHITE (CONSOLE IS CHROME ) and 1 W10911042 (panel-cntl) and 1 W11201285 (CONTROL)
Near New Braunfels, TX 78132
Robert
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job for complaints of ice in freezer. The ice is normal accumulation for items in it.
Near Austin, TX 78726
Tyler B.
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived to inspect unit not washing after pump replaced. Found connect on pump was loose, connector was fine, had to replace pump to correct"
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2020
REFRIGERATOR GE ZICS360NXALH "Arrived on site ,replaced main control,sensor and evap thermostat disk ( bi-metal ) . Unit is operating as designed . No water leaks detected at time of service . Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 04/17/2020
DISHWASHER IKEA IUD8555DX2 "arrived on site to inspect dishwasher noises. Upon further inspection, customer advised that the unit is making a rattling noise during the wash cycle. I pressed cancel to turn the drain pump on ad immediately, it began to make a rattling noise which the customer recognized. I removed the drain pump and found debris in the drain area and the drain pump motor was hot. I vacuumed out the drain area and replaced the drain pump with new and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
David S
Job Details: 04/17/2020
REFRIGERATOR GE GSS25SGPASS "Arrived on site for fridge not cooling properly. Inspected unit and work area, found evaporator covered in ice. Evaporator fan is running. Gained access to the control board and jumped defrost. Defrost glass came on, the main control isn’t sending the unit into defrost.Removed failed control board and installed new. Steamed out the rest of the ice from the evaporator and reassembled the unit. Customer paid in full with a check. Job complete."
Near Austin, TX 78741
Leonardo
Job Details: 04/17/2020
RANGE WHIRLPOOL WFG515S0ES0 Arrived on site to test unit for damaged glass. Found broken glass replaced glass. Test unit and unit test good job complete.
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed evaporator motors with harness in RC and FC as well as failed controls. Ordering needed part. instructed customer to defrost unit and how to do so safely as to prevent water damage risk. No water leaks present at time of service.; ordrng 1 W10848301 (cntrl-elec)
Near New Braunfels, TX 78130
Noah D
Job Details: 04/17/2020
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer for scraping sounds, upon inspection found the wheels scraping, replaced all wheels and idler pulleys. No sounds found. Complete"
Near Georgetown, TX 78633
Paul
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW5000DW2 Arrived onsite for a washer with a crack in the basket. I found the top of the wash plate cracked. I replaced the wash plate. Call complete.
Near Robinson, TX 76706
Jonathan M
Job Details: 04/17/2020
WASHER WHIRLPOOL WFW6620HC0 Arrived on site for a washer that is giving an F3 to and not washing clothes properly. Inspected unit and work area. Placed unit in service diagnostics and found an F3 E2 (wash ntc open or shorted) error code. Tested ntc sensor from control and found it out of range. Replaced heater assembly with ntc sensor and tested unit. Unit is operating as designed. Call complete.
Near Austin, TX 78703
Leonardo
Job Details: 04/17/2020
DISHWASHER KENMORE 665.13293K116 Arrived on site to test unit for unit not draining. Test unit and found pill stuck in drain motor. Removed pill test unit and unit test good job complete
Near Round Rock, TX 78665
David S
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site for fridge continually beeping and not cooling. Inspected unit and work area. Found the fridge powering on and off constantly, and the UI not responding. I gained access to the hv control and replaced new. Powered the unit back on. The on and off cycle slowed down and would happen every time the compressor start device was engaged. I powered the unit of and replaced the start device. Powered the unit back on, and it went through start up just fine, compressor and evaporator fan came on with no issues. I tested if the unit would dispense water and ice, bot are working. Tested UI operation, all tested good. I tested the freezer temp to make sure unit is cooling. Tempera is dropping. Unit is operating as designed no water leaks detected."
Near Bastrop, TX 78602
Scott
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for not dispensing ice . Found yoke on dispenser motor spinning freely . Ice bin damaged again . Cubes look normal and no clumping . No eve since of valve leaking again. Ordering dispenser motor , yoke , spacer and ice bin . Please call to set return visit . No water leaks detected at time of service . ; ordrng 1 W11185686 (ICE BIN) and 1 W11378860 (SPACER) and 1 WP63052 (IMPELA ) and 1 WPW10317991 (motor)"
Near Lorena, TX 76655
Jonathan M
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for refrigerator that is not cooling properly. Inspected unit and work area. Found frost buildup over the entire back wall. Placed unit in service diagnostics and tested thermistors, evaporator fan, and defrost heater. All tested and operated as designed. Advised customer that the unit was probably left open where the evaporator was pulling in a lot of moisture and the defrost heater could not keep up with the frost build up. Customer advised that their kids do not close the door quite frequently. Advise customer to defrost the unit manually and unit should work as designed. Call complete."
Near Austin, TX 78724
Wesley
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Arrived on site to determine cause of freezing food in the fridge. Found unit to have been overloaded during incident. Advised customer on use and care. All checks good. Unit is now operating as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL MZD2766GEB "arrived on site to install previously diagnosed and ordered parts. Due to the ice door failure and the bracket being broken, I removed and replaced the bracket, ice door kit and two screws they were missing. Tested the unit and it operated as designedNo water leaks observed during service, job completed."
Near Jarrell, TX 76537
Cliff
Job Details: 04/17/2020
DRYER LG DLE1101W Arrived on site to replace main control for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Gatesville, TX 76528
Jonathan M
Job Details: 04/17/2020
WASHER MAYTAG MVWC565FW2 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both motor and control and tested unit in a manual spin. Unit started making a knocking noise after about 15 seconds. I called tech line again and spoke to Leon SR# 7727556559.
Near Crawford, TX 76638
Jonathan M
Job Details: 04/17/2020
DRYER WHIRLPOOL WED6620HW0 Arrived on site to install previously diagnosed parts. Replaced User Interface and tested unit. Unit is working as designed. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 04/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site for FC not cooling. Tested and inspected unit and found FC and RC not cooling properly. Checked amp draw and found 0.98 which is normal. Pulled evaporator cover off and found no frost pattern and ice ball on top right side.No water leaks present at time of service.
Near Canyon Lake, TX 78133
Noah D
Job Details: 04/17/2020
DRYER WHIRLPOOL WED5000DW1 "Arrived on site to install element in dryer, installed element and tested dryer, heat and glow returned. All functions worked. Job complete"
Near Wimberley, TX 78676
Robert
Job Details: 04/17/2020
OVEN KITCHENAID KOCE507ESS08 Arrived on job for complaints of error codes. Called tech line and they recommended testing voltage and door switches. Switches and voltage good called back to tech line and they said to replace harness. ; ordrng 1 W11132989 (HARNESS ) and 1 W11157180 (HARNESS )
Near Round Rock, TX 78664
David S
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site for fridge not dispensing ice. Tested unit and found motor not turning. Removed ice bin and tested the dispenser. The motor was turning but sounded abnormal. I replaced to motor and test the ice dispenser, unit operated as designed. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived onsite and found unit operating with loud damper. Replaced damper. Unit is now operating as designed.
Near Salado, TX 76571
Cliff
Job Details: 04/17/2020
DISHWASHER WHIRLPOOL JDB9800CWP2 Arrived on site to diagnose a dishwasher that is not responding to controls. Found control panel shorted. Replace control panel under one year appliance express warranty. Tested unit and found all is functioning properly and no leaks were found at time of service.
Near Austin, TX 78745
Luis
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for no ice. Found frozen fill tube,customer is going to defrost fill tube."
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
WASHER WHIRLPOOL WTW8000DW5 Arrived on site for washer LF code. Tested and inspected unit and found failed water housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78754
Scott
Job Details: 04/17/2020
WASHER AMANA NTW4516FW3 "Arrived on site ,for latch light staying on. Ran diagnostics ,only error code was over suds . Unit past test wash . No issues with unit found . Did instruct customer to be careful of the amount of soap and be sure it’s HE. Also instructed on using clean cycle . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Brandon
Job Details: 04/17/2020
DRYER MAYTAG MEDX655DW1 "Arrived on site for customer complaint of timer not advancing, found faulty timer, I replaced timer, unit tested good.
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for dishwasher not working. Tested and inspected unit and found loose connection. Reconnected and tested unit. All operations are normal. Instructed customer on use and care and practice for best performance. No water leaks present at time of service.
Near Temple, TX 76501
Al
Job Details: 04/17/2020
DRYER MAYTAG MEDB835DW4 "Arrived to inspect dryer not starting.Confirmed the complaint and found the fuse, cutoff and dryer repair kit were all defective.Removed and replaced all and unit tested as designed.Job complete"
Near Austin, TX 78737
Kevin
Job Details: 04/17/2020
OVEN KITCHENAID KEBS109BSS01 "Arrived on site and inspected oven and found temperature sensor has failed. job complete"
Near Austin, TX 78757
Luis
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site for cooling complaint. Unit not holding correct temperature when set for 38 and 0. Removed evaporator cover found good frost pattern,replaced thermistor,replaced damper control and main control."
Near Round Rock, TX 78664
Andy
Job Details: 04/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site to install previously diagnosed parts. Installed parts and tested unit. All operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 04/17/2020
OVEN WHIRLPOOL KODE300ESS00 "arrived on site to install previously diagnosed and ordered part. Due to the inner door glass breaking from performing self clean on the lower oven door, I replaced the glass and cleaned all remaining glass pieces from the door. Tested door and it’s operating as designed. Job completed."
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
WASHER WHIRLPOOL WFW560CHW0 Arrived onsite and found unit to be leaking from door gasket due to pet hair. Cleaned and advised customer on cause. All checks good. Unit is now operating as designed.
Near Belton, TX 76513
Cliff
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL KSSS42QDW00 Arrived on site to diagnose a refrigerator with a leaking water dispenser. Found dispenser line not fully sealed at valve. Resealed line and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Leander, TX 78645
Lou
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator RC section with condensation building up on ceiling and door and pooling below. Upon further inspection, I tested temps in the FC=10 & RC=42 degrees. I found ice built up at the back of the ice maker housing at the back wall and condensation on the underside of the housing. Also found where water was pooling under the crisper drawers. When I removed the fascia, I found where the ice maker housing was not pushed back all the way as the portholes at the opening of the ice maker housing weren’t visible. I removed the housing and removed and replaced the adaptor and placed perigum in the gaps where the adaptor and housing meet. When I placed the housing back into place, I was able to push the housing back and see the portholes and mounted tightly. Also was able to get the ice chute gasket adjusted so it doesn’t crimp when closing the left RC door. I checked the FC door gasket and found it to be sealing properly.I
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced broken glass. All checks good. Unit is now operating as designed.
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
RANGE WHIRLPOOL WEG515S0FS2 Arrived onsite and installed control panel to repair scratch. All checks good. Unit is now cosmetically correct.
Near Austin, TX 78736
Kevin
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Arrived on site and inspected refrigerator didn’t find any excessive noise, inspected compressor and evap fan and didn’t find any issues. Didn’t find any frost buildup or condensation. Couldn’t duplicate customer experience, refrigerator doesn’t have any water connections, job complete"
Near Austin, TX 78737
Kevin
Job Details: 04/16/2020
DRYER WHIRLPOOL WGD5620HW0 Arrived on site and inspected dryer and found it is rattling again, previous repair recommended by service pointer W11378591A lasted for a month. Re-did,doubled up sound pads in between motor mount and base of dryer, reported to tech line customer experiencing the same problem. 7727598377"
Near Austin, TX 78752
Andy
Job Details: 04/16/2020
RANGE WHIRLPOOL WFE505W0JS0 Arrived on site for range console damage. Inspected unit and found damaged console. Removed failed part and replaced with new. Tested unit and all operations are normal. Job complete.
Near Pflugerville, TX 78660
David S
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Arrived on site for fridge being out of temp. Did a temp test on the freezer and it showed 0 degrees, temp started to go up, because the system went into a defrost. Checked all sensors and settings. Everything checked good, I did change defrost from adapts defrost to basic. Unit is operating as designed. Job complete."
Near Canyon Lake, TX 78132
Noah D
Job Details: 04/16/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to inspect oven for console non cooperation, upon inspection found the oven working to specs but customer stated that the touch panel will reset itself intermittently, ordering console, office to reschedule ; ordrng 1 W11107237 (CONSOLE )"
Near Salado, TX 76571
Cliff
Job Details: 04/16/2020
DRYER WHIRLPOOL WED8200YW0 Arrived on site to diagnose a dryer that will not turn on. Tested unit and found open thermal fuse preventing power from reaching motor or heater. Replaced thermal fuse and tested unit. Found all is functioning properly at this time. Also verified proper airflow through unit.
Near Elgin, TX 78621
Andy
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previously diagnosed housing, fitting and heater. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced door. Unit is now cosmetically correct. All checks good.
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived onsite and replaced door. Unit is now cosmetically correct. All checks good.
Near Lago Vista, TX 78645
Lou
Job Details: 04/16/2020
WASHER WHIRLPOOL WTW8040DW2 "arrived on site to install previously diagnosed and ordered parts. Due to the gearcase leaking oil, I removed and replaced the gearcase and clutch and calibrated the unit. Tested the unit in diagnostics and it operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78130
Robert
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIDM Arrived on job for complaints of filter stuck. Found the housing damaged and not releasing filter. Replaced housing and test. No leaks detected at time of service.
Near Lakeway, TX 78734
Jacob
Job Details: 04/16/2020
MICROWAVE JENN-AIR JMW2430DS02 Arrived onsite for unit giving F2E1 error code. Turned on unit. Got F2E1 error code after a minute. Replaced UI control panel. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78729
David Z
Job Details: 04/16/2020
DRYER GE GTDP490ED5WS "Arrived on site to diagnose dryer that was not able to run due to an issue in the timer. Performed diagnostic and found timer to be failed internally, and free spinning with no engagement. Replaced timer and retested. Unit is now engaging and functioning as intended. Call complete."
Near Temple, TX 76502
Al
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived to inspect odd noises from refrigerator.Stayed on site and checked all aspects of the unit and couldn’t duplicate the issue.Job complete All water lines were dry at the time of service.
Near New Braunfels, TX 78132
Noah D
Job Details: 04/16/2020
DRYER MAYTAG MEDB855DC3 "Arrived on site to inspect dryer for steam in console, found f4E1-E2-E3 called Techline to. Diagnose and check voltage, found all parts of dryer worked correctly and heating, found blower wheel broken ordering blower wheel to fix issues place on cancellations Sr # 7727599232. ; ordrng 1 697772 (BLOWER )"
Near Kyle, TX 78640
Leonardo
Job Details: 04/16/2020
DISHWASHER AMANA ADB1400AGB1 Arrived on site to replace spray arm. Replaced spray arm test unit and unit test good job complete.
Near Georgetown, TX 78633
James
Job Details: 04/16/2020
OVEN WHIRLPOOL WFE540H0AS0 Arrived on site and found unit not heating properly. Tested resistance on the bake element found open. Installed new bake element found unit working properly. Job complete.
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit had a UI control screw missing. Replaced screw. Now unit is operating as designed. Advised customer on repair.
Near Austin, TX 78701
Wesley
Job Details: 04/16/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite and used pad to mitigate sound. Unit is now operating as designed. Maintenance adjusted back baffle. All checks good.
Near Austin, TX 78758
David S
Job Details: 04/16/2020
OVEN GE JGRP20BEJ1BB "Arrived on site to install previous diagnosed parts. I gained access to the igniter and replaced new. Tested the oven and bake would still not work. I checked voltage from both the bake and broil relay on the control, and showed no power. I tested power to the unit just to be sure and showed 120v to the unit. I will have to install a new control panel and control board to complete this repair. I called the property maintenance, . I am ordering the faceplate WB27T10587, and control WB27X27461. Office will have to schedule return.; ordrng 1 WB27T10587 (FACEPLATE) and 1 WB27X27461 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived to inspect ice maker issues.Found the ice maker heater is defective and not heating the ice before ejection.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78703
Leonardo
Job Details: 04/16/2020
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to test replace control board. Replaced board test unit and unit test good led time is good job complete.
Near Elgin, TX 78621
Andy
Job Details: 04/16/2020
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed cutoff. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Belton, TX 76513
Cliff
Job Details: 04/16/2020
WASHER WHIRLPOOL MVWB765FC2 Arrived on site to diagnose a washer that is not responding to controls. Tested unit and found shorted control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service
Near Cedar Park, TX 78613
Tyler B.
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KBFA25ERWH01 "Arrived to inspect unit not cooling, found compressor and all fans running, found compressor warm, found evaporator completely dry. Unit had lost Freon, unit will need compressor and evaporator replaced to repair ; ordrng 1 12002041 (kit,evap) and 1 CNOTE (AUTHO ) and 1 CNOTE (2HR) and 1 TJ40SF8404 and 1 W10309989 (compressor) and 1 WPW10143759 (dryer)"
Near Pflugerville, TX 78660
David S
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ Arrived on site for icemaker not making ice. Gained access to the ice maker and found ice build up preventing the icemaker from cycling. Cleared out the ice blockage and found icemaker damaged. Replaced icemaker and inspected fill tube. Fill tub is up damaged it’s no blockages. Job complete.
Near Austin, TX 78731
Scott
Job Details: 04/16/2020
COOKTOP UNKNOWN JED4430WB01 Arrived on site for items falling down grease trap on down draft . Removed items . Blower is functioning properly job complete .
Near Leander, TX 78641
David Z
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed parts to resolve defrost issue. Installed new UI and PCB to resolve. Evap motor was not present. Checked the installed Evap motor and harness and tightened all connections. Retested once parts installed and compressor came on. Set unit to standard defrost mode.All is now working as designed. Call complete.
Near Austin, TX 78727
Scott
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for temps above normal . Found frost build up in freezer . Gasket on freezer has started to sagg allowing warm air in fZ . Frost building up on freezer evap . Also ice building on rails . Will need freezer door and both rails . No water leaks detected at time of service . Customer is aware on time frame on door . Please call to set return . ; ordrng 1 AUTHO and 1 LW10547320 (dor-fip ss FZ) and 1 W10625067 (bracket LEFT) and 1 W10625068 (bracket RH )
Near Round Rock, TX 78665
Paul
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator tripping the circuit breaker about 30 seconds after it’s plugged in. Mr stated that one time it will trip about 30 seconds after it’s powered up and the next time it will run for hours before it trips. I powered the refrigerator and tested it. All components were working and the breaker didn’t trip. I ran a forced defrost and the heater was drawing around 4 amps and the breaker didn’t trip. I started monitoring amp draw on the compressor and after about 30 minutes it had climbed up to 2.98 amps and stayed there never changing. The compressor started getting warm. I called techline and spoke with Scott. Scott stated the compressor should be running just a little over an amp and advised tested the windings and if they were good to replace the inverter. He stated the inverter could be bleeding voltage to the other winding causing the issue. I tested the compressor windings and both showed 14.5 ohms. I changed the inver
Near Austin, TX 78749
Kevin
Job Details: 04/16/2020
WASHER KENMORE 796.404489 "Arrived on site and inspected washer and found customer is experiencing 0E error code. Found drain catch is clear, drain pump Motor is running but impeller is not turning. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78664
David S
Job Details: 04/16/2020
WASHER WHIRLPOOL LSB6400KQ1 "Arrived on site for washing machine not going through a full cycle. I tested the lid switch for continuity, switch is failed it is showing constantly open, even after switch is engaged. Ran unit through a rinse and spin cycle. Heard a grinding noise and the basket was not spinning. I gained access to the motor and gear case, found the couple between motor and gear case is damaged. I am ordering the coupling 285753A to complete the repair. I left the brackets and screws for the motor and pump taped to the top of the motor. Left the unit unplugged due it not being useable right now..; ordrng 1 285753A (COUPLING )"
Near Georgetown, TX 78628
Wesley
Job Details: 04/16/2020
DISHWASHER WHIRLPOOL WDF530PAYM7 Arrived onsite and installed fill valve and All else checks good.
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/16/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived to inspect unit leaving wet clothes, found shocks is good condition, found drain working properly found hard sway in basket at top speed, spindle seems true, basket will need replaced ordrng 1 CNOTE (OFFICE RS) and and 1 W10752719 (basket)"
Near Kyle, TX 78640
Leonardo
Job Details: 04/16/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to replaced switch. Replaced right front switch test unit and unit test good job complete.
Near Georgetown, TX 78633
Tyler B.
Job Details: 04/16/2020
DRYER WHIRLPOOL WED5000DW1 "Arrived to inspect unit within smoke from back, found power cord was not fully secured causing short, was AB,e to repair unit and harness with block kit. And tested good"
Near Georgetown, TX 78628
Tyler B.
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect unit not making ice. Found ice in mold. Found ice fan weak, replaced and tested properly.found control not sending voltage to heater in molding, found heater only receiving, 28v when activated. Unit will need control to repair ; ordrng 1 CNOTE (AUTHO) and 1 W10843055 (cntrl-elec)"
Near Georgetown, TX 78633
James
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and tested operation found no error codes. Upon further inspection noticed freezer evaporator had ice build up on it. Found fresh food evaporator completely frozen. Recommended customer to unplug unit and thaw for at least 24 hrs with doors open. Job complete
Near Volente, TX 78641
Lou
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site, to install previously diagnosed and ordered parts. Due to the FC evaporator frosting up and the ice maker failing, I removed and replaced the Evap fan motor/harness, HV control and UI. I found the ice maker was functioning properly and did not replace it. Tested unit and it is operating as designed. Level the unit. No water leaks observed during service, job completed."
Near Austin, TX 78702
Luis
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for water dispensing while getting ice. Called tech support per tech support need to replace ui control and both paddles,found freezer led defective ordering all parts recommended. File #7727595573; ordrng 1 W11205083 (LED MODULE) and 1 WPW10346924 (PAD)"
Near Georgetown, TX 78626
Tyler B.
Job Details: 04/16/2020
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived to inspect unit with door falling, found pads failed, replaced and tested properly
Near Killeen, TX 76549
Cliff
Job Details: 04/16/2020
REFRIGERATOR LG LMX25981ST Arrived on site to perform sealed system repair on the refrigerator. Found compressor not running due to failed start relay. Replace start relay from personal stock and also replaced light assembly for RC. Tested unit and found all is fully functional at this time and compressor is not needed. No leaks were found after services were performed.
Near Leander, TX 78641
Lou
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=8 & RC=50 degrees. I find a large amount of frost built up around the FC cabinet at the opening and around the inner door. No signs of a gap in the door gasket, but did find where the door panel is separating in the upper left corner at the gasket. I removed the frost/ice from the FC section and advised customer of my findings. I am ordering the FC door in black and sealer for the gaps in between the chassis and cabinets around the doors.No water leaks observed during service, job completed.; ordrng 1 LW10599399 (dor-fip BLACK) and 1 WP482338 (adhesive)"
Near Canyon Lake, TX 78130
Noah D
Job Details: 04/16/2020
WASHER MAYTAG MHW8200FW0 "Arrived on site to inspect washer for not starting, upon inspection found the washer do3s start but console doesn’t register detergent drawer, replaced ACU and retested. No problems found. Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling properly, found evidence of unit defrosting in freezer and ice droplets, customer stated they packed the freezer full as can be, maybe the door didn’t close all the way. Unit tested good at time of service and temperatures were accurate."
Near Round Rock, TX 78664
David S
Job Details: 04/16/2020
DRYER MAYTAG MEDB755DW2 "Arrived on site for dryer not spinning or heating. Ran diagnostics and found fault code F4E4 L2 power failure. I tested the wall outlet and was getting 120v on L1 to Neutral, 11v L2 to neutral, 240v L2 to L1 (see season quick pic). Unit is not getting proper voltage. I advised customer have an electrician come out."
Near Killeen, TX 76542
Al
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived to inspect refrigerator odors.Found all components of unit work as designed.Went over basic cleaning and maintenance procedures with customer.All water lines were dry at the time of service.Job complete
Near Buda, TX 78610
Brandon
Job Details: 04/16/2020
WASHER LG WM2277HB Arrived on site for customer complaint of unit not draining and door not closing. Found hinge needs replacing and failed drain pump. Ordering hinge and drain pump. ; ordrng 1 4775ER2002A (HINGE)
Near Cedar Park, TX 78613
Tyler B.
Job Details: 04/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived to inspect to inspect unit with evap frozen, found bimetallic sensor was corroded and shorted, had to replaced fan to complete repair and seal bimetallic. Tested properly"
Near Copperas Cove, TX 76522
Al
Job Details: 04/16/2020
DRYER WHIRLPOOL WED4815EW1 Arrived to inspect dryer drying issues.Found the cutoff was defective.Removed and replaced it.Reassembled and unit tested as designed.Job complete No excessive lint buildup observed
Near Austin, TX 78753
Scott
Job Details: 04/16/2020
FREEZER LG LSXS26386S/00 "Arrived on site , replaced main control . Ran diagnostics all checks normal error code is gone . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78734
Jacob
Job Details: 04/16/2020
WASHER SAMSUNG WA50F9A7DSW/A2 Arrived onsite for unit making a noise during normal wash. Tested unit. Unit test good. No leaks at this time.Job complete.
Near Salado, TX 76571
Cliff
Job Details: 04/16/2020
DRYER WHIRLPOOL WED4850HW0 Arrived on site to diagnose a dryer that is not heating. Tested unit and found wiring burnt at terminal block. Terminal block assembly will need to be replaced to complete repairs.; ordrng 1 279318 (terminal)
Near Bruceville, TX 76630
Jonathan M
Job Details: 04/16/2020
REFRIGERATOR WHIRLPOOL WRT108FZDB05 Arrived onsite for refrigerator that is intermittently leaking. Inspected unit and work area. Customer advised the leak she called in about only happened once this past week before the first time it happened back when she bought it. Found no water residue or leakage anywhere. Checked drip pan and found it full. I asked the customer if they had left the door open or if they had any frost on the freezer. She said they had about a week ago when they had another child over for a few days. They said the frost evaporated but then they noticed water a few days later. I explained that the unit was probably defrosting the excess moisture and was overflowing due to the moisture being too much for the unit to handle. Unit is working as designed. Went over user care guide and call complete.
Near Lago Vista, TX 78645
Lou
Job Details: 04/16/2020
REFRIGERATOR LG LSXS26326S/00 "arrived on site to inspect refrigerator no cool. Upon further inspection, I checked the temps in both compartments and both were very warm 50+ degrees. I found all fans operating but the compressor was making a loud grinding noise. Customer advised that the noise gets louder. I advised the customer that the compressor is bad and the unit will need a sealed system repair. Am ordering the compressor, evaporator, main control, access tube, dryer CNOTE-2HR JOB, CNOTE-AUTHORIZATION, CNOTE-OFFICE TO SCHEDULE RETURN SERVICE. No water leaks observed during service.; ordrng 1 4J00977P (ACCESS TUBE) and 1 ADH73150210 (DRYER) and 1 ADL74760901 (EVAPORATOR ) and 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO SCHEDULE RETURN SERVICE ) and 1 CNOTE (AUTHORIZATION ) and 1 CSP30020886 (CONTROL) and 1 TCA38151706 (COMPRESSOR)"
Near Austin, TX 78703
Luis
Job Details: 04/16/2020
REFRIGERATOR JENN-AIR JF36NXFXDE01 Arrived on site for ice build up in freezer. Found gasket not sealing to cabinet adjusted door and seal checked door operation good checked door seal good.