Service History 847

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FTS08

Near Austin, Texas 78746

Luis

Job Details: 07/15/2022

"Arrived on site for water leaking. Found frozen drain in freezer section,removed ice build up defrosted drain checked water flow through drain good.

We serviced a

GE REFRIGERATOR

Model PFE28KSKBSS

Near Austin, Texas 78735

Luis

Job Details: 07/15/2022

"Arrived on site for no ice. Ran icemaker through a cycle no water entering icemaker,disconnected fill tube unable to blow through tube,ran icemaker water dispensing from valve during fill diagnosed a frozen line. Advised tenant to defrost door,if issue continues unit will need a new door due to a defective fill tube heater line. Charge cc on file for service call fee."

We serviced a

JENN-AIR REFRIGERATOR

Model JS48NXFXDE01

Near Austin, Texas 78738

Luis

Job Details: 07/15/2022

"Arrived on site for door issues. Found loose door handle,removed panel reinstalled handle reinstalled door checked door operation good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ00

Near Spicewood, Texas 78669

Luis

Job Details: 07/15/2022

"Arrived on site for no cool. Partial frost pattern,no traces of dye in freezer compartment,removed compressor cover found no traces of uv dye. Called tech support checked pressure reading -2 high side 200,unplugged unit let pressures stabilize per tech support internal leak customer to contact customer service with SR #SR#7734120448"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Kyle, Texas 78640

Leonardo

Job Details: 07/15/2022

Arrived on site To test unit for unit not draining. Test unit and found glass in drain motor. Removed drain motor and glass test unit and unit draining correctly at this time job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Austin, Texas 78724

Joe Z

Job Details: 07/15/2022

"Arrived onsite for WHEN TRYING TO TURN ON TO BAKE, IT JUST CLICKS AND WON'T ACTUALLY LIGHT . Upon arrival test unit and unit ignited correctly.Tested unit by preheating unit to 350. Unit heated to350 correctly. MRS wanted to check at 450 . Tested at 450 and unit heated to 450. found no issues. No leaks present at this time. Job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Round Rock, Texas 78665

Vincent

Job Details: 07/15/2022

"Arrived on site for dishwasher, inspected unit and work area. I gain access to element and removed old one and replaced with new. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed."

We serviced a

WHIRLPOOL WASHER

Model MED7230HC2

Near Hutto, Texas 78634

Vincent

Job Details: 07/15/2022

Arrived on site for dryer inspected unit and work area. Customer explain when washer and dryer were delivered the consul on the dryer was all broken I inspected the unit and did find it all broken. I replace console and panel. I didnt program the console and tested unit is now operating as designed. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Pflugerville, Texas 78660

Vincent

Job Details: 07/15/2022

"Arrived on site for dishwasher, inspected unit and work area. Installed new heating element and tested unit. Unit is now operating as designed, no water leaks observed during service. Job completed"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS03

Near Leander, Texas 78641

David S

Job Details: 07/15/2022

Arrived on site to install rc door gasket. I removed the old gasket and installed a new on. It is sealing along all edges. Job complete.

We serviced a

LG DRYER

Model DLG7101W/00

Near Leander, Texas 78641

David S

Job Details: 07/15/2022

Arrived on site for dryer showing an air flow error code. I inspected the unit and work area. I found the exterior vent on the roof and found it full of lint stuck on the wire mesh. I disassembled the dryer and found it clear of any blockage in the blower wheel. I spoke to the customer about where the air flow restriction is at.

We serviced a

WHIRLPOOL COOKTOP

Model WFE975H0HZ4

Near Leander, Texas 78641

David S

Job Details: 07/15/2022

Arrived on site for cooktop glass shattering. I inspected the unit and work area. I found the cracks originating from the edge of the cook top. I replaced the glass cook top. I cleaned out the burners and tested the unit. I found it working as designed job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHV08

Near Leander, Texas 78641

David S

Job Details: 07/15/2022

Arrived on site for fridge not cooling and condensation build up. I reshaped the freezer gasket to seal better. I found the diffuser door not opening and the return air vent blocked by insulation. I replaced the diffuser and cleaned out the return air vent. I found air flow restored to the fresh food section. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Georgetown, Texas 78628

Lou

Job Details: 07/15/2022

"Arrived on site to inspect dishwasher detergent remaining at end of cycle. Upon further inspection, the customer advised that the rinse aid is not dispensing as they filled the reservoir 2 months ago and the dispenser is still full. I placed the unit in diagnostics showing no error codes and tested. I removed the outer door panel to observe the dispenser during testing and found that the arm is not moving at all. I removed and replaced the dispenser and retested and the unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near New Braunfels, Texas 78130

Andrew

Job Details: 07/15/2022

Arrived on site to test unit for no ice production. Customer stated husband found ice maker was just turned off. Ran diagnostics and ice maker performing as designed. No leaks detected. Job complete.

We serviced a

FRIGIDAIRE REFRIGERATOR

Model FFHS2311PFGA

Near Georgetown, Texas 78626

Cliff

Job Details: 07/15/2022

"Refrigerator is working properly, no services performed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW00

Near Kyle, Texas 78640

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for not water dispensing, tested unit found water just trickling, removed filter and water returned to normal, advised customer to replace filter, no leaks detected job complete"

We serviced a

GE DRYER

Model DHDSR48EF2WW

Near Buda, Texas 78610

Andrey

Job Details: 07/15/2022

"Arrived on site to replace previously diagnosed belt, bearing kit, front tub bearing, green slides and white, and felt, replaced parts, tested unit , unit now running as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHB04

Near Lockhart, Texas 78644

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for scrapping fan noise in RC, tested unit found loose connection on the Evaporator heater and ice maker fill tube extension was not on correctly causing water to leak and accumulate around evaporator fan, secured connection and fixed fill tube , tested unit, unit now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM02

Near Lockhart, Texas 78644

Andrey

Job Details: 07/15/2022

"Arrived on site to replace previously diagnosed control and fan blade, replaced parts, tested unit, u it now running as designed, no leaks detected job complete"

We serviced a

AMANA FREEZER

Model AZF33X16DW08

Near Luling, Texas 78648

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for no cool, tested unit found cooling off on control board, turned it on and it stated to cool, demonstrated to customer how its done, unit is running as designed, job complete"

We serviced a

FRIGIDAIRE RANGE

Model LGEF3043KFN

Near Georgetown, Texas 78626

Cliff

Job Details: 07/15/2022

"Arrived on site to diagnose a range with an oven not turning off. Found frame of unit bent, damage to oven insulation, and clock relays sticking. Due to fire hazard caused by insulation issue along with other failures, it is more cost effective to replace unit. No repairs done and job is complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Georgetown, Texas 78626

Cliff

Job Details: 07/15/2022

Arrived on site to replace previously ordered parts for range. Replaced control and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL RANGE

Model WEG745H0FS1

Near Georgetown, Texas 78626

Cliff

Job Details: 07/15/2022

Arrived on site to replace previously ordered parts for range. Replaced oven sensor and tested unit. Found all is functioning properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Round Rock, Texas 78665

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost heater not fully wired and rewired heater. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

LG DRYER

Model DLE7300WE/00

Near Round Rock, Texas 78665

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a dryer that is making unusual noise. Tested all parts and components and couldn't find cause of noise or any failed parts in unit. Advised customer on findings and no further repairs needed. Noise isn't present after reassembling unit.

We serviced a

WHIRLPOOL FREEZER

Model WRT112CZJZ00

Near Granger, Texas 76530

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found start device for compressor failed and replaced it. Tested unit and found all is functioning properly at this time. No water hooked up to unit.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Killeen, Texas 76542

Gerry C

Job Details: 07/15/2022

Arrived for Heating Element - SP W11540964 - Special Project S17304. I found it had already been performed and no further service required. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Salado, Texas 76571

Gerry C

Job Details: 07/15/2022

"Arrived to inspect no cool. I found the unit would barely cool and I could hear the compressor short-cycling. I found the start device had failed and I removed and replaced it. The unit operated as designed and started cooling. Operational test good, no leaks observed during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Killeen, Texas 76543

Tyler

Job Details: 07/15/2022

Arrived on site for dishwasher with recall gold bushing styled element. Upon arrival confirm complaint and found element in dishwasher had the gold style bushings causing weeks. Replaced element reassembled and tested unit and found no leaks occurring. Call complete

We serviced a

AMANA DISHWASHER

Model WDT750SAKZ0

Near Harker Heights, Texas 76548

Jonathan M

Job Details: 07/15/2022

Arrived on site for a dishwasher that has a special project for a heater replacement. Inspected unit and work area. Confirmed that the customer was within the range of the service pointer that covers replacement of the heater. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ1

Near Granger, Texas 76530

Cliff

Job Details: 07/15/2022

Arrived on site to diagnose a range with a broken knob and a light. Found failed control causing light issue. Replaced control and knob and tested unit. All is working properly at this time.Knob

We serviced a

WHIRLPOOL WASHER

Model WTW8127LC0

Near Austin, Texas 78730

Matthew

Job Details: 07/15/2022

Arrived onsite to replace previously diagnosed parts. Replaced latch. Tested unit and unit is functioning properly. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78633

Kimo

Job Details: 07/15/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed the DW blanket and the installation brackets and screws. Tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, Texas 78732

Matthew

Job Details: 07/15/2022

Arrived onsite for latch failure and off balance load. Upon arrival inspected unit. Found failed strike. Replaced strike and tested. Found unit not leveled. Leveled and calibrated unit. Ran test and unit is operating as designed. Job complete

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Dripping Springs, Texas 78620

Kevin

Job Details: 07/15/2022

"Arrived on site and set washer into a diagnostic cycle and didnt find any error codes. Ran automatic test and did not find any issues. Noise customer is referring to is just the agitation cycle, this is normal but different from their previous washer. Washer is operating as intended, job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Dripping Springs, Texas 78620

Kevin

Job Details: 07/15/2022

"Arrived on site after replacing control board and confirming rotor and stator are good spoke with customer and they said they were experiencing loads not completing due to being off-balance. Washer is in a separate garage away from the main home. I explained that I likely scenario is the washer attempts to rebalance itself and when it cant the cycle stops, no one can hear it due to his location cancel no one is available to rebalance the loan. Explained that washing at least medium loads of like items but given the best chance of completion, also went over correct loading procedure for this model, job complete"

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Austin, Texas 78747

Kevin

Job Details: 07/15/2022

"Arrived on site and found saved error codes F7E4, F6E3, F7E9, ran a diagnostic cycle and washer will attempt to spin for a few seconds make a loud click noise and then attempt to spin for another few seconds and click again, this continues without ever reaching speed. Disassembled washer and replaced gear case, after replacement and reassembly washer it will now spin properly, sent a short video to KB/service management, job complete"

We serviced a

JENN-AIR MICROWAVE

Model JMDFS24JL00

Near Georgetown, Texas 78628

Lou

Job Details: 07/15/2022

"Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is making the vibration noise again. Using my MW tester and cup of water, I tested the unit and it is operating as designed. I could hear a slight vibration noise. The customer advised that the outlet had not been repositioned to the top left corner as the unit has been designed to have so the power cord plug doesnt get jammed in between the wall and the unit. I recommended that they move the outlet the the upper left corner of the unit to eliminate the noises. No mechanical failures at this time, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Austin, Texas 78754

Paul

Job Details: 07/15/2022

Arrived onsite for a refrigerator with a icemaker leaking. I found the harness hanging down and not letting the bin fit correctly and the wrong fill tube extension used. I corrected the harness and installed the correct extension. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW6620HW0

Near Austin, Texas 78756

Scott

Job Details: 07/15/2022

"Arrived on site for dead washer . Ui is not lighting up or responding . Getting voltage to UI. Replaced ui and ran diagnostics, no error codes and ran diagnostics wash . No water leaks detected at time of service.

We serviced a

WHIRLPOOL WASHER

Model MVWP575GW1

Near Austin, Texas 78759

Scott

Job Details: 07/15/2022

"Arrived on site , replaced drain pump. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5300VW2

Near Austin, Texas 78759

Scott

Job Details: 07/15/2022

"Arrived on site for no water entering washer . Found valves clogged with debris . Replaced valve all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS02

Near Austin, Texas 78759

Scott

Job Details: 07/15/2022

"Arrived on site for oven dead . Found thermal fuse had blown . Replaced fuse ,ran preheat . All checked normal. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Austin, Texas 78758

Scott

Job Details: 07/15/2022

"Arrived on site for not making ice . Tried reset button , IM didnt respond . Replaced icemaker . Ran harvest . Harvested and filled normally. No water leaks detected at time of service. Job complete"

We serviced a

SAMSUNG WASHER

Model WA50R5200AW/US-02

Near Liberty Hill, Texas 78642

Lou

Job Details: 07/15/2022

"Arrived on site to inspect washer off balance. Upon further inspection, I placed the unit in diagnostics and checked error codes and found Ub-unbalanced load. Continued in diagnostics and the unit is operating as designed. Tilted the unit back, and inspected the components underneath and all are good. Inspected the control and found no burnouts. Lifted the top panel and inspected the suspension rods and all four were good and straight. Tested the drum by pressing down in the middle of the basket and the assembly came straight back up with very minimal bouncing. Tested the unit is a spin cycle and unit is operating as designed; no mechanical failures found. Advised customer of the tests performed and my findings. I made recommendations for use and care, as well as, detergent and softener use. Customer has a water softener system in the home. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Andice, Texas 78628

Lou

Job Details: 07/15/2022

"Arrived on site to inspect range cooktop middle burner flames. Upon further inspection, I tested all burners and found all flames good. The middle burner took a little longer to fully ignite. I disassembled the burner and found cooking oils/grease in between the cap and burner head clogging the grooves of the burner head and not allowing gas to flow freely. I cleaned the cap and burner head and reassembled and retested. Unit is operating as designed. I advised the customer that while using the burner; if theyre using the oven at the same time, the flames on the middle burner will move around due to the airflow from the oven vent blowing directly on the middle burner. I demonstrated for the customer. No mechanical failures found. No gas leaks detected during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model JDTSS246GL0

Near Andice, Texas 78628

Lou

Job Details: 07/15/2022

"Arrived on site to inspect dishwasher not draining. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and at the end of the cycle, the unit failed to drain. I checked the hose and found it good as some water was going though to the disposal. I removed and replaced the drain pump and retested and same results. I found debris at the check valve that was blocking the valve from fully opening. When I went to replace the drain hose with check valve, I found the hose going to this disposal was badly kinked and almost broken. I removed and replaced both hose and retested the unit. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 07/15/2022

Arrived on site for dishwasher needing recalled gold bushing element replaced. Upon arrival confirm the element have a goldfish in style. Replace elements and reassembled and tested unit and verify that there are no leaks. Call complete

We serviced a

GE DRYER

Model GFDN240EL1WW

Near Copperas Cove, Texas 76522

Tyler

Job Details: 07/15/2022

Arrived on site to install previously diagnosed console. Upon arrival installed acquired part then reassembled intested unit and found it could turn on and off as designed and heat.

We serviced a

WHIRLPOOL RANGE

Model WFG770H0FZ0

Near Kempner, Texas 76539

Tyler

Job Details: 07/15/2022

Arrived on site for range not allowing any control functions or for the oven to turn on. Upon arrival confirm complaint and upon further inspection found at the unit had a stable 120 V connection going to the control through the P6 connector. Ive been found that main control had a burn mark causing control not to respond to power supply or input. Replaced control then reassembled and tested unit. Found range had full functionality restored with no failures. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDTE104ESS3

Near Lampasas, Texas 76550

Tyler

Job Details: 07/15/2022

Arrived on site for dishwasher with upper rack broken. I find arrival confirmed complaint and after further inspection I found that the adjuster mounts had broken the tabs causing you to fall off the rails. After replacing the adjuster mounts I was able to reassemble the rack and found it could hold on the rails as designed. Call complete

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Luling, Texas 78648

Andrey

Job Details: 07/15/2022

"Arrived on site to test unit for broken missing parts, customer stated that unit is not latching, tested unit found unit is latching, ran diagnostics and found unit will not agitate, replaced shift actuator from track stock w11481722, tested unit , unit now running as designed, floor under unit is Roddy now causing back feet to sync into the floor advise customer to fix issue before running unit due to unit is extremely wobbly, unit will not function correctly if this is not fixed, customer stated that she will get it fixed before running unit, at this time job complete"

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Belton, Texas 76513

Jonathan M

Job Details: 07/15/2022

"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Ran through diagnostics and found an F8 E1 (low/no water detected during fill) error code. And the unit through an auto test and the unit ran as designed. I ran the unit through manual testing and found the valve, drain pump, and driving parts all good. Ran the unit through normal wash cycle and found no problems with the cycle. The customer advised that the issue only happened on one load and then she was unable to get the unit to start a cycle. Showed her how to clear the drain pump if the drain pump is actuated and is not along her to make selections. Call complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX535HPS00

Near Waco, Texas 76712

Jonathan M

Job Details: 07/15/2022

"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised at the unit stopped making ice a few days ago and then has been making ice sense. Found the ice been filled 2/3 full of ice. The unit was in the middle of an ice making cycle and did verify the unit was making ice. Watched the unit fill, recirculate, harvest, and restart. Everything is working as designed. Spoke to PR and was advised that based on the current information theres no way to determine what initially caused the failure. Advise the customer to call back if any other issues persist. Call complete."

We serviced a

ADMIRAL DRYER

Model AED4675YQ1

Near Waco, Texas 76710

Jonathan M

Job Details: 07/15/2022

Arrived on site for a dryer that is not heating. Inspected unit and work area. Tested the dryer on a time dry cycle and found the unit heating and working as designed. The customer advised that the unit does heat but it is not drying their clothes. Tested the unit and confirmed proper airflow coming from the dryer. Found the unit cycling as designed. I did advise the customer the issue was most likely with their venting going out of the home if they are still having this issue. Customer is going to try to clean out the vents themselves and will call back if other issues persist. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4655JW1

Near Waco, Texas 76711

Jonathan M

Job Details: 07/15/2022

Arrived on site for a washing machine that is leaking. Inspected unit and work area. Confirm the customers complaint and found a valve broken. Replace the valve and tested the unit. The unit began to work as designed with no leaks present. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Jarrell, Texas 76537

Gerry C

Job Details: 07/15/2022

Arrived to inspect dryer not starting. I found the lever had failed on the dryer door switch and I removed and replaced it. I tested the unit and it heated and cycled as designed. Operational test good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Manor, Texas 78653

Joe Z

Job Details: 07/15/2022

Arrived onsite for unit with no power. Test unit and there is no voltage to unit at junction box. Tested wall out let and r there is no voltage in outlet. Plugged unit in different outlet and unit operates as designed. . No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78754

Joe Z

Job Details: 07/15/2022

Arrived onsite for Washer no water not advancing. Upon arrival. The supply water valves were just not turned on after install. Unit is operating as designed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Austin, Texas 78724

Joe Z

Job Details: 07/15/2022

"Arrived onsite for SAME ISSUE WITH THE LIGHT FIXTURES. Upon arrival found same issues as previous repair, but different module is needed. Need to replace FC module. Replaced 1 FC module . Unit operates correctly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Austin, Texas 78723

Joe Z

Job Details: 07/15/2022

Arrived onsite to install previously diagnosed parts. Replaced inverter. Test unit. Unit operates as designed. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE975H0HZ1

Near Jarrell, Texas 76537

Gerry C

Job Details: 07/15/2022

Arrived to inspect no heat in large burner. I found the front left burner had failed and burn all three element connections out. I removed and replaced the element and replaced the switch due to the large current shorting that occurred. I tested the unit and it operated as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Jarrell, Texas 76537

Gerry C

Job Details: 07/15/2022

"Arrived to inspect no operation. I found the unit was on a GFI or AFI breaker and it had tripped. I reset the breaker and tested and the unit operated as designed. I verified the terminal block connections were as they should be and advised the CX on my findings and how to fully reset the breaker. Operational test good, the unit heated and cycled as designed."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near New Braunfels, Texas 78130

Andrew

Job Details: 07/15/2022

"Arrived on site to replace heating element per SP. replaced element, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near San Marcos, Texas 78666

Andrew

Job Details: 07/15/2022

"Arrived on site to replace heater per SP. Replaced heater, tested unit, unit now working as designed. No leaks detected. Job complete."

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS1

Near New Braunfels, Texas 78132

Andrew

Job Details: 07/15/2022

Arrived on site to test unit for leak. Found water line was extremely loose. Tightened hose and unit is no longer leaking. Also found reservoir drain cap was loose. Tightened cap and ran diagnostics with no issues. Unit is making ice.

We serviced a

WHIRLPOOL COOKTOP

Model KICU569XBL00

Near New Braunfels, Texas 78132

Andrew

Job Details: 07/15/2022

Arrived on site to test unit for not heating properly. Found customer was using improper sized pans for certain burners. Advised customer on where pans can and cannot be used. Also advised customer to have 3/16 cutout on cabinet done to provide proper venting per installation instructions. Job complete.

We serviced a

WHIRLPOOL COOKTOP

Model KCGC506JSS

Near Briarcliff, Texas 78669

Leonardo

Job Details: 07/15/2022

Arrived on site to test unit for left front burner not igniting. Test unit and found clogged orifice. Cleared orifice test unit and unit test good job complete.

We serviced a

KITCHENAID MICROWAVE

Model KMBT5511KSS01

Near Austin, Texas 78734

Leonardo

Job Details: 07/15/2022

Arrived on site to test unit for door squeaking. Test unit and found metal to metal rubbing. Greased door hinge test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78738

Leonardo

Job Details: 07/15/2022

Arrived on site to test unit for unit not starting. Found water sitting at the bottom put the unit on drain mode and unit drained correctly. Started normal cycle and unit started right away. Could not duplicate the problem at this time unit working as designed job complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JF36NXFXDE01

Near Austin, Texas 78734

Luis

Job Details: 07/15/2022

"Arrived on site for no lights. Diagnosed a defective led module per service pointer replaced all led modules,all leds working correctly after replacements.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHW00

Near Austin, Texas 78732

Luis

Job Details: 07/15/2022

"Arrived on site. Removed cover defrosted evaporator,installed new cover assembly changed defrost setting to basic.

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Austin, Texas 78728

Wesley

Job Details: 07/15/2022

Arrived onsite and replaced timer to restore normal contact function. All checks good.

We serviced a

IKEA REFRIGERATOR

Model IX7DDEXDSM01

Near Austin, Texas 78728

Wesley

Job Details: 07/15/2022

Arrived smite and found e2 error code and icemaker would not harvest in diagnostics. Found heater not coming and arms stuck in ice. All checks good. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model CHW9150GW1

Near Pflugerville, Texas 78660

Wesley

Job Details: 07/15/2022

Arrived onsite for f27 sudsing error. Reset unit in service diagnostics and tested. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC3

Near Round Rock, Texas 78681

Wesley

Job Details: 07/15/2022

Arrived onsite for squeal and found repair kit would be needed to repair roller and pulley noise. Repaired unit! All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Round Rock, Texas 78681

Wesley

Job Details: 07/15/2022

Arrived onsite and repaired dryer with unresponsive control by resetting unit and cleaning ui harness connection. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DRYER

Model WED7120HW2

Near Cedar Park, Texas 78613

Wesley

Job Details: 07/15/2022

Arrived onsite and found unit unit dryer not drying. Determined the vent was not flowing properly. Used tester and indicated poor airflow. Was able to correct airflow issue and advised customer on findings and status. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW06

Near New Braunfels, Texas 78130

Andrew

Job Details: 07/15/2022

"Arrived on site to test until for broken rail and not cooling properly. Customer stated stuff will thaw completely out in FC and would randomly start working. Compressor was burning hot. Cooled compressor and temporarily replaced start device and run cap with no luck. Unable to get compressor to engage. When about to walk out and leave compressor kicked on. Took rear cover off and found pulling .4 amps. Unit receiving proper voltage condenser motor engaging. Evap motor engaging. Heater working as designed. Do not recommend any further repairs as not confident repairs would hold. If wanting to proceed recommend compressor, evap, condenser motor, rear harness, control and evap harness. Office to review and reschedule as necessary."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHZ00

Near Austin, Texas 78731

Matthew

Job Details: 07/15/2022

Arrived onsite to replace previously diagnosed parts. Replaced right door gasket. Molded to fit door. Unit is functioning properly. Job complete .

We serviced a

WHIRLPOOL WASHER

Model MHWE201YW00

Near Austin, Texas 78704

Matthew

Job Details: 07/15/2022

"Arrived onsite for washer not spinning clothes out completely. Upon arrival inspected unit. Ran diagnostics and found Lf (long fill) error code. Cleared codes and ran test. Auto test passed however did not seem to reach full rpm. Power cycled unit and re tested. Unit is now reaching full rpm. Ran another auto test and passed, then ran normal load and passed. Unit is currently functioning properly. Customer will monitor. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE550S0HZ1

Near Austin, Texas 78744

Leonardo

Job Details: 07/15/2022

Arrived on site to test unit for left front burner not coming on. Replaced switch test unit and unit reading cooktop hot due to bad burner. Replaced left front burner test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 07/15/2022

"Arrived on site and inspected regulator and found it has a hairline crack where gas line was installed, replaced regulator and insured oven is heating properly and cooktop burners are working correctly, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS0

Near Georgetown, Texas 78633

Kimo

Job Details: 07/15/2022

Arrived onsite for range oven not reaching 350* upon arrival I performed a temp test low323* high 369* low 330*. And an average of 340.6* I adde 10* to the offset and found the unit heating closer to its set temp. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Leander, Texas 78641

David S

Job Details: 07/15/2022

"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I temp tested the freezer and found it at 0 degrees. I temp tested the fridge and found it at 50 degrees. I found ice build up on the rc evaporator. I found service pointer W11329116C, the model falls under but the serial number is out of range. I followed the diagnostics steps according to the point. I found the fan working, the thermistors reading properly. I found the control on an old version 4.0.0. I installed the new control kit and steamed out the evaporator until it was clear. C

We serviced a

GE REFRIGERATOR

Model PFSS6PKXESS

Near Georgetown, Texas 78628

Kimo

Job Details: 07/15/2022

Arrived onsite to install previously diagnosed parts. Upon gaining access to the evap I found that the inner cabinet had cracks in it near the evap causing the issue. I advised customer off what I found and he elected not to have the parts installed. I advised him that there is no 100* fix for this and that I could try to seal the cracks but there will be no warranty on the repair. He agreed to have the cracks seal I I sealed them up as best I can with sealant. 8201711.

We serviced a

WHIRLPOOL OVEN

Model WOD51EC0AS05

Near Leander, Texas 78641

David S

Job Details: 07/15/2022

"Arrived on site to inspect the wall oven. I inspected the unit wiring and found everything intact. The only thing is the lower broiler element needs to be replaced. I Called whirlpool safety and spoke to Steve., I advised Steve of my findings and Provided a parts concession w13j2bwp1, to cover the broiler. I installed the element and reassembled the unit. I set it to 35 and ran both ovens. I found them getting to temperature with no issues and cycle right.

We serviced a

JENN-AIR REFRIGERATOR

Model JFFCC72EFP00

Near Cedar Park, Texas 78613

David S

Job Details: 07/15/2022

"Arrived on site for Fridge leaking. I inspected the unit and work area. I found no standing water in the rc or fc. I gained access to the drain tube and found it clogged, causing water to back out of the tube and under the fridge. I removed the clog and made sure the tube flows freely. Job complete."

We serviced a

FRIGIDAIRE DISHWASHER

Model FFBD2411NS4A

Near Austin, Texas 78744

Leonardo

Job Details: 07/15/2022

Arrived on site to test unit for unit not starting. Test unit and found no power. Test unit and found switch turned off. Turned switch on and unit started right away job complete

We serviced a

WHIRLPOOL WASHER

Model MVWC416FW0

Near Austin, Texas 78722

Joe Z

Job Details: 07/15/2022

Arrived onsite for WILL NOT WORK . Upon arrival ran diagnostics and got F8-E1 long fill. Ran manual test and found slow cold water fill. Hot water is correct. Found water pressure on cold supply is at low pressure. Valve is operating correct.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Austin, Texas 78754

Paul

Job Details: 07/15/2022

Arrived onsite for a refrigerator and installed an icemaker kit that was left there by JB Hunt. I ran the unit thru a harvest and checked for leaks. The icemaker is working as designed and there were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW85HEFC1

Near Waco, Texas 76705

Jonathan M

Job Details: 07/15/2022

"Arrived on site for a washing machine that is that is not completing cycles. Inspected unit and work area. The customer advised the issue is still ongoing with the long drain error code. Did confirm the customers complaint in diagnostics and also found an F5 E2 (door lock error) error code. I ran the unit through a diagnostic test in the unit ran as designed. Check the pressure hose, pressure dome, drain pump, and fill valves and all checked good. I called Whirlpool Techline and spoke to Bruce 7734123585. He had me run through a few checks and advised the issue would have to be with an over sudsing issue or a harness issue. He advised the customer to run another load and check to see if there were suds inside the unit. Did confirm suds inside the washing machine during the diagnostic cycle. Advise the customer to run a few loads and call back if further issues persist. The office will need to order the lower wire harness if the problem still persists. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT138FFDM01

Near Austin, Texas 78754

Paul

Job Details: 07/15/2022

Arrived onsite for a refrigerator with ice all in the bottom of the FC. I found ice coming out of the lower evaporator cover vents on the left side and ice in the bottom of the FC. I found the wrong fill tube installed on the icemaker and it was about 1 1/2 to long. I cut the fill tube off and removed the evaporator cover finding the drain restricted. I cleared the drain and remove all the frost and ice. I reinstalled the icemaker and tested. The icemaker works as designed and there were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Georgetown, Texas 78633

Paul

Job Details: 07/15/2022

Arrived onsite for a dishwasher with rail end caps coming off. I found the left end cap for the upper rail had come off but was not broken. I put the end cap back on correctly and made sure it snapped in place. I rolled the upper rack into the end caps and showed the customer they would not come off. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5015LW0

Near Waco, Texas 76710

Jonathan M

Job Details: 07/15/2022

Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. Brandon through diagnostics and found an F8 E1 (low/no water detected during fill) error code. Ran the units were an auto test and the unit seemingly was working as designed. Ran the unit through normal water cycle and found the unit fill and then agitate. The unit agitated for about 10 minutes and then errored out with that code again. Tested the unit on a cold wash cycle and found the cold water valve not pulling in any water. Removed the hose from the valve and found the customer had no water supply to the unit on the cold water valve side. Did advise customer they will need to fix their water supply issues. Call complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 07/15/2022

"Arrived on site and inspected microwave and found center rack is still present, removed it to prevent interior sparking. Also found there is no external vent. Alerted builder and they are aware of vent. Found connection on countertop lighting at Control board is loose and reset it. No further repair is needed on microwave, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS04

Near Georgetown, Texas 78633

Paul

Job Details: 07/15/2022

MG. Arrived on site for icemaker not making ice. Entered diagnostics and verified proper temperature and thermistor readings.. Found it off and customer stated they turned it off. Icemaker cycles properly. Found water coming out of dispenser and icemaker valve was slow. removed filter and rechecked. Water pressure good. Customer will need a new filter. Customer had house sitter. Turned icemaker off and advised customer of what to do when she returns. Call complete

We serviced a

KITCHENAID REFRIGERATOR

Model KFIS29BBMS00

Near Austin, Texas 78731

Luis

Job Details: 07/14/2022

"Arrived on site for no cool in fresh food section. Found fresh food evaporator heavily incased in ice,diagnosed a defective thermistor,ordering cover,drip pan harness assembly and shims. Informed customer unit will need to be defrosted 24hrs before return appointment that office will call to schedule. Follow service pointer W11092686; ordrng 1 WPW10501260 (Cover evap) and 1 W11457241 (Drip pan) and 1 Shims (Shims)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ00

Near Temple, Texas 76501

Tyler

Job Details: 07/14/2022

Arrived on site for refrigerator creating ice around the dispenser inside the door under ice bucket and around the liner of door itself. Upon arrival confirm complaint customer also stated the unit was making a loud vibrating sound whenever water was dispensed the icemaker or into the door itself. Upon further testing found that the filter housing was failing to seal correctly with a filter I then called whirlpool techline and spoke with Adrian sr# 7734107053. Due to the amount of failures and ice forming around the door itself underneath the bucket and underneath the lighter below the bucket techline recommends that we order a brand new door due to possible failing insulation in the door and replace the filter housing as well. Will need office to get authorization before ordering parts or rescheduling; ordrng 1 W11089011 (Door (needs to be stainless)) and 1 W10394053 (Filter housing) and 1 Cnote (Needs authorization!!!)