Near Austin, TX 78704
Kevin
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL KDTE334GPS "Arrived on site And inspect the dishwasher and found it is currently operating properly, could not duplicate customers experience Of user interface not working. Brand to diagnostic cycle’s and dishwasher completed both correctly. No water leaks from connections at time of service, job complete"
Near Burnet, TX 78611
James
Job Details: 10/27/2018
COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and tested operation. Found right side module has failed causing error. Unit will need new module to repair. ; schdld next appmnt for 10/29 MON !
Near Austin, TX 78702
Kevin
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW5000DW1 "arrived on site and said washer into diagnostic cycle and found latch would not engage, after replacing latch ran a calibrations cycle and an automatic test cycle and washer is now operating properly.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site to replace the adjusters on the unit due to the upper rack falling. Replaced the adjuster and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/27/2018
DISHWASHER KENMORE 665.169924 "Arrived onsite to install new parts to dishwasher from prior tech’s diagnosis. Removed bottom toe plate and removed sump n motor. Installed new replacement with check valve. Reassembled and tested. Unit fills,washes and drains as intended. No other issues found. All water connections were dry at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replaced tub. Found tub does not come with sump and motor will need to order new tub feed W10861745. Rescheduled for 11/5 per customer request. Customer going out of town. ; ordrng 1 W10861745 (TUB FEED )
Near Austin, TX 78744
Kevin
Job Details: 10/27/2018
OVEN WHIRLPOOL WGE745C0FS00 "Arrived on site and found oven is operating properly, showed customer how to correctly operate bake start time and time off sets During bake cycle. Oven is currently operating correctly."
Near Austin, TX 78727
Paul
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived onsite for the dishwasher not drying. Mr stated the unit wasn’t cleaning well either. I found the lower filter completely stopped up with debris. I found the OWI completely covered in debris. I checked stored error codes and found an .F7E1, F6E2, & F8E2. I cleaned the filter, the OWI, and the sump and ran the diagnostics cycle. I found the fill valve and drain valves working as designed. I found the unit not heating. I tested the heater and it was showing open. I also found the dispenser leaking rinse aid. Need to replace the dispenser and the heater.
Near Austin, TX 78750
Paul
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived onsite for the refrigerator leaking water on the floor from the FC. I found the drip pan frozen over because the drain tube was plugged with debris. I defrosted and removed the ice. I removed the drain tube and cleared it. Ms stated the icemaker has been working great. There were no water leaks present and all water connections were dry at the time of service. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Arrived on site and installed new ice door kit. Removed ice bin and cleared all ice buildup and reinstalled. Tested the ice door for proper operation. Unit working properly and all water connections dry at time of service. Job complete
Near Johnson City, TX 78636
Brandon
Job Details: 10/27/2018
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of dryer not starting, found 82v on L1 and 144v on L2, instructed customer to call electrician."
Near Austin, TX 78736
Leonardo
Job Details: 10/27/2018
VENTHOOD IKEA IHW61UC0FS0 Arrived on site to test unit for fan making noise. Test unit and found bad motor. Will need to replace fan motor W10900832. Reschedule for Friday per customer request 11/2 ; ordrng 1 W10900832 (MOTOR FAN )
Near Austin, TX 78757
Scott
Job Details: 10/27/2018
DRYER WHIRLPOOL WED7500VW2 "Arrived on site for drum not moving . Will need drive motor ( not sure what’s going on with Marvin’s site ) , belt , rear seal . Will need 2 hrs , 2 man . Please contact customer for POP . States just purchased from Ferguson . ; ordrng 1 2HRS and 1 2MAN and 1 8182471 (motor-drve) and 1 CNOTES and 1 PARTSRESEARCH and 1 WP8182481 (belt) and 1 WP8182507 (seal)"
Near Austin, TX 78739
Brandon
Job Details: 10/27/2018
DRYER GE GTDP490ED2WS "Arrived on site for customer complaint of dryer not working, found timer was locked up causing knob to break, I replaced timer and knob, unit tested good."
Near The Hills, TX 78738
Brandon
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not cleaning, I pressed and held the clean button, unit started cleaning. Collected service fee on ck"
Near Lakeway, TX 78734
Brandon
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived on site for customer complaint of microwave not heating, I tested unit, everything tested good, instructed customer to call us back if it happens again."
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KBLC36FTS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the inverter box and turned the unit on. The compressor and Evap fan cam on immediately and the unit began to cool. Within approximately 15 minutes, the unit had already cooled 11 degrees. I advised the customer to give the unit at least 24 hours to cool completely. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 10/27/2018
WASHER KENMORE 110.280728 "Arrived on site for customer complaint of unit being dead. Found faulty control board, can not test any other components until control is replaced. Quoted customer for control, she is buying a new washer. Collected service fee on cc"
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and found valve is clogged and not allowing water through. Ordering valve. All else checks good. Advised customer on findings. ; ordrng 1 W10758828 (valve)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on job to replace wash plate and hub. After replacement of parts ran calibration and test for leaks.
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and found evidence of short that blew bulb. Replaced lamp and housing. Unit not producing light and faulty voltage and burn marks. Ordering control and harness to repair. ; ordrng 1 W10834334 (harns-wire) and 1 W10893407 (cntrl-elec)
Near Spring Branch, TX 78070
Robert
Job Details: 10/27/2018
OVEN JENN-AIR JJW8330DDS Arrived on job for complaints of some buttons not working. Confirmed the touch panel some buttons not working will need panel. Stainless not available would have to replace with black. Customer declined to have repair done.
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/27/2018
COOKTOP WHIRLPOOL GJC3034RB2 GJC3034RB2 Arrived to instal previously diagnosed and ordered part. I found the control for the RR burner was broken and the drive hub had separated internally. Office to order switch. ; ordrng 1 WP9762441 (swtch-slct)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
COOKTOP KITCHENAID KICU569XSS Arrived on job for complaints of code f47. Confirmed code and change models. After replacement of parts calibration test done and test all burners.
Near Austin, TX 78738
Brandon
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW4850XQ1 "Arrived on site for customer complaint of washer not finishing cycle, I put unit into diagnostic mode, found actuator would not find home position. I replaced actuator, unit tested good."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
WASHER GE GFWH1200H0WW Arrived on site for not completing cycle. Diagnosed unit to have a slow drain pump and to have a failing control. This unit has a full sized dryer stacked on top of it. The dryer will have to be removed before we can repair the washer. Extra labor if we do that will be required and need approval.; ordrng 1 2MANJOB (STACKED WASHER/DRYER) and 1 COSTAPPROVAL and 1 WH12X20814 (UI BOARD) and 1 WH23X25461 (pump)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH76719CZ Arrived on job for complaints of door not closing. Found bottom holder sprung. Corrected holder and test.
Near Austin, TX 78746
Luis
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for faulty fan and unresponsive ui. Replaced faulty Evap fan motor,installed new ui. Powered on on tested Evap fan working,Tested UI. Unit working as designed."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/27/2018
RANGE AMANA AKT3040E Arrived on site and inspected unit. Found left rear hot surface light on. Found thermal indicator to be fault of failure. Unit will need new left rear burner to repair. ordrng 1 W10823699 (elmnt-surf)
Near Austin, TX 78723
Scott
Job Details: 10/27/2018
WASHER MAYTAG MHW5500FW1 "Arrived on site , replaced tub and control. Ran test cycle all checked good . No water leaks detected at time of service. Job complete ."
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
OVEN KITCHENAID KEHU309SSS06 "arrived on site to inspect oven steamer needing replaced. Upon further inspection, the customer advised that the unit steamer line leaked and did damage and they wanted the steamer completely disconnected. Using my appliance dolly, I removed the oven unit from the wall and found damage to the Sheetrock and the wood base where the unit rests. I had the customer sign a waiver from damages when working with water then I turned the water on temporarily to find where the line is leaking from and placed a towel under the water line to catch any/all water. Once I found where the leak was coming from; line connection, I turned the water off. The customer requested that I remove the water line from the unit steamer line being as they don’t use the steamer. I removed the water line from the unit and then connected the main water line to the refrigerator. I took photos of all work done. I returned the oven unit back to its place in the wall and secured it. I left th
Near Austin, TX 78723
Scott
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for no cold water . Found cold valve not opening also grit screen was missing .Replaced valve . Ran test cycle . All checked good . No water leaks detected at time of service
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to replace the vent, deflector, and gasket. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Burnet, TX 78611
James
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL MDBH945AWW Arrived on site and customer had door latch on site. Quoted customer to install latch and instructed that we could not warranty part or labor due to part not provided by appliance express. Installed latch and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Burnet, TX 78611
James
Job Details: 10/27/2018
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site and tested operation. Found left rear not working, right rear has early large flame and both front burners have very small flame. Installed correct orifice in burners and tested. Unit working properly. Job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR GE GSH25JSXNSS Arrived onsite for customer complaint of SxS refrigerator not dispensing water. Tested unit and found filter head faulty. Removed and replaced filter head and installed replacement. Tested unit. Still found water won’t dispense. Removed water line and tested. Found water will dispense but not in the door. Found water line in door in not a serviceable part and will need door assembly that is no longer available. AHS will be in contact. All water connections were dry at time of service.
Near Austin, TX 78728
Scott
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for moisture in same area but only smaller as previous visit . Ordering gasket right side fresh food . No water leaks detected at time of service. Please call to set up return visit . Customer is open for any Saturday ; ordrng 1 W10830277 (GASKET Ff)
Near Killeen, TX 76542
Arthur B.
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for customer complaint of toe plate loose and binding when opening door. Found retainers broken and damaged. Installed new retainers. Toe plate now secure. Not other issues found. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR GE GSH25JFXLWW Arrived onsite to install new filter housing romSxS refrigerator from prior visit’s diagnosis. Removed and replaced clogged filter housing. Connected water supply and tested unit. Unit dispenses water as intended. No other issues found. All water connections were dry at time of service.
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Near Buda, TX 78610
Leonardo
Job Details: 10/27/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for RF burner not coming on. Test unit and found RF burner ignitor not working. Replaced RF burner head test unit and u it test good job complete no leaks present at this time.
Near Austin, TX 78758
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site for “water leak under unit” complaint. Inspected unit and found broken drip pan. Ordered new and improved drain pan. Return for repairs on 10/31. Leaks persist until repair is complaint.; ordrng 1 WPW10655368 (pan-drip)
Near Austin, TX 78744
Leonardo
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived on site to test unit for door not closing. Test unit and found latch in the close position not letting striker go in to the latch. Secured latch in the open position test unit and unit test good job complete door closing correctly at this time.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived on site for “broken upper rack wash arm” complaint. Not all parts were present, for repairs. Seal, between wash arm and manifold, and assembly screw are missing. Ordering new seal and screw. Console ordered, as well, due to intermittent operation. No leaks detected, at time of service. Return for repairs on 11/05.; ordrng 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8535166 (panel-cntl) and 1 WPW10349488 (screw)"
Near Austin, TX 78731
Scott
Job Details: 10/27/2018
DISHWASHER JENN-AIR JDB8700AWS2 "Arrived on site for DW not draining . Found a piece of glass in drain motor ,a couple of blades have broken off . . Ran diagnostics cycle . No water leaks detected , unit is functioning normal. Job complete ."
Near Austin, TX 78746
Leonardo
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to replaced board and overlay. Replaced both parts test unit and unit test good unit lights working and unit washing and draining correctly. Job complete.
Near Austin, TX 78729
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “no lights in interior or on control panel” complaint. Per previous diagnosis, removed and replaced high voltage board. Found ui and pantry interface faulty. Also, reattached harness, at upper left door hinge. Found upper freezer drawer deformed and foot pad missing from front right leg. Ordering new drawer and rails. No leaks detected, at time of service. Customer requests Saturday service. ; ordrng 1 W10850332 (bracket OH) and 1 W10858092 (bracket RH) and 1 WPW10141622 (leveling leg) and 1 WPW10493169 (bin-freezr)"
Near Austin, TX 78729
Joseph C.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found sump/motor leaking. Ordering new. . Service fee paid. ; ordrng 1 W10805015 (pump&motor)
Near Austin, TX 78731
Scott
Job Details: 10/27/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for left front burner not working . Found the gas valve was broken at stem area .replaced valve . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78723
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "Arrived on site for “nit not cooling or freezing” complaint. Opened box for door gasket and found to be wrong color. Ordering new gasket. Will install new ice hopper button, on return visit. As well, evaporator will need to be defrosted, due to length of time that gasket has been torn and letting warm moist air in. No leaks detected, at time of service. Return for repairs on 11/01. Customer requests first call of the day.; ordrng 1 2159075 (gasket,door ff (bei)) and 1 CUSTOMERREQUESTFIRSTCALLOFDAY (CUSTOMER REQUESTS FIRST CALL OF DAY )"
Near Austin, TX 78735
Leonardo
Job Details: 10/27/2018
MICROWAVE GE JVM7195SF1SS Arrived on site to test unit for not heating. Test unit and found bad magnetron and diode and capacitor. Replaced all parts test unit and unit test good job complete unit heating correctly.
Near Austin, TX 78735
Leonardo
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL wmh31017hz0 Arrived on site to replace wrap. Replaced wrap test unit and unit test good no damaged found. Job complete
Near Austin, TX 78730
Scott
Job Details: 10/27/2018
WASHER MAYTAG MEDX655DW1 Arrived on site for timer not advancing . Found timer had failed . Unit will heat and tumble but not shut off. . No lint build up at time of service . Job complete .
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
DRYER WHIRLPOOL WED94HEXW0 Arrived on site and installed dryer repair kit. Unit is now functioning as designed. Advised. Ustomer on repair.
Near Coupland, TX 78615
Wesley
Job Details: 10/27/2018
DRYER WHIRLPOOL NED4655EW1 Unit has been scheduled for replacement. Unit needs new motor it is a week motor and will not kick over to run. Needs motor. ; ordrng 1 W10396029 (asm mtr)
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and ordered part. I removed and replaced fan assembly. After installation unit was service tested and no leaks observed during service.
Near Coupland, TX 78615
Wesley
Job Details: 10/27/2018
OVEN GE JB755SJ4SS Arrived on site and found unit front left burner middle portion shorted. Ordering burner and switch. Tested temp of oven and found to be operating properly after calibration. ; ordrng 1 WB24X25013 (switch infinite cont) and 1 WB30X24111 (element radiant 9 du)
Near Georgetown, TX 78633
Jerry C.
Job Details: 10/27/2018
REFRIGERATOR MAGIC CHEF MCWC50DBT "MCWC50DBT Arrived to instal parts. I found the unit is leaking air through the cabinet and creating large masses of ice on the back wall. The back wall of the chamber is integral with the evaporator and fractures within the back wall are very evident. The sealed system appears to be loosing capacity as there was a large mass of ice in the area where the capillary tube enters into the evaporator, but due to the evaporator being permanently foamed in place, cannot be inspected. The compressor developed a loud rattle after several minutes of operation. I cannot guarantee a good repair due to the badly cracked back wall and apparent sealed system partial failure. No water connections present."
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site for previous diagnosed parts, R&R ice maker and shelf , door has not arrived yet. No leaks on site"
Near Austin, TX 78747
Kevin
Job Details: 10/27/2018
DRYER WHIRLPOOL WED7800XW0 Arrived on site and found hey flashlight left behind during a previous repair attempts has gotten caught in the belt that drives the blower wheel and knocked it loose. Reset blower belts and dryer is now operating properly. Removed all lint from the interior. Recommended that customer had vent to exterior cleared as no airflow can be detected.
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice, customer also brought to action at food see,Ed warmer. Found EVAP totally frosted back up causing no cool and no ice. Advised customer to defrost and surround with towels. Previous notes sate we have replaced a bi-metal. Please send prior tech to complete repair. No leaks on site Need CNOTE part find White adapter box with fan, can only fine old style with out fan. Need unit with fan; ordrng 1 W11033168 (HARNESS ) and 1 WPW10501260 (cover-evap)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
VENTHOOD UNKNOWN WVW53UC6FS1 "Arrived on site to install previously ordered parts. Removed and replaced Noisey blower fan. Turned unit on, checks good. Unit working properly at this time."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site for leaking water, poor washability, and burning smell. Found that the left bottom corner of the tub gasket had come loose. Reinstalled gasket and tested unit. All operations are normal and all water connections were dry."
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/27/2018
OVEN KITCHENAID KOSE500ESS02 Arrived on site for noisy operation. The noise was coming from Convection motor. Tightened convection motor mounting screws. Tightened bowtie covers screws. Operates with the normal sound level.
Near Austin, TX 78736
Leonardo
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for door not closing. Test unit and found latch in close position when door opened. Adjusted latch to open position test unit and unit test good job complete
Near Bertram, TX 78605
James
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site and installed new fc door. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my temp lead in the fresh foods section under the crisper drawer and waited approximately five minutes. My temp reading was 51.7 degrees. I checked temps in the fc section and my temp reading was 6 degrees. I removed the crisper drawer and found a large amount of ice built up on the bottom of the Evap cover and evaporator. Due to this issue occurring approximately seven months ago, I called Techline and spoke to Liam and explained the situation. He suggested clearing the ice and replacing the Evap cover again and positioning the thermistor and heat exchanger line in the correct positions. He provided file #7723290385. I removed the contents of the rc section along with the shelves and removed the Evap cover to find a large amount of ice on the evaporator. Using my steamer, I removed the ice to find that the heat exchanger line was not push ba
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
COOKTOP WHIRLPOOL G7CE3034XS00 "arrived on site to inspect cooktop burner not working. Upon arrival, the customer advised that the back left burner does not work. Upon further inspection, I tested all burners and they all worked. I continued to test the back left burner and every time I tested it, it came on as designed. I advised the customer that I could not duplicate the issue and she agreed., . The customer paid in full. Job completed."
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW4900BW1 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and cam and tested the unit and it operated as designed. No more loud grinding noise and no water leaks observed during service. Job completed.
Near Lakeway, TX 78734
Cliff
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace water valve for dishwasher. Replaced the valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78738
Brandon
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for part hanger, I replaced panel and installed retainers. Unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found leaking valve, on housing. Removed and replaced housing. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/27/2018
DRYER LG 110KWWZBX945 DLEX33660V Arrived to inspect no heat. The unit had a failed thermal fuse again and it will need to be replaced under our warranty. I discussed the issue with the customer and found it heats anytime the motor is engaged. The relay for the heater control has stuck shut and it will require the control board. . No leaks observed during service.; ordrng 1 6931EL3003D (HIGH LIMIT) and 1 EBR62707631 (CONTROL)
Near Georgetown, TX 78626
Jerry C.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG PBF2255HEW PBF2255HEW Arrived to inspect door closing issues. I found the fc door slides hanging and rough and they will require replacement. I was able to correct fc door tilt by adjusting the door hangers. Office to order slide kit. No leaks observed during service. ; ordrng 1 12002683 (slide)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR GE GSH25JFXBBB "Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed auger motor,yoke and icemaker. Installed new replacements. Reassembled. Tested. Unit called for water and ice now dispenses as intended. No other issues found. All water connections were dry at time of service."
Near Jarrell, TX 76537
Jerry C.
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW75HEFW0 "WFW75HEFW0 Arrived to instal parts. I removed and replaced the tub assembly after multiple inspections and during testing, found a hairline fracture at the drain area that could not be seen until water leaked from it. Office to re-order tub assembly and schedule for 2 hour return service. Office to have technician inspect tub assembly prior to scheduling. No leaks of the water supply observed during service. ; ordrng 1 W10901030 (tub-outer)"
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site and found unit had been started with door open. So condensation had built up. No current symptoms of failure. All checks good. Unit is operating as designed. And cooling.
Near New Braunfels, TX 78132
Robert
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of codes and smell. Found trap dirty and replaced hose and sensor. Ran diagnostics and the unit suds right away. Automatic dispenser will order new dispenser ; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
DISHWASHER GE PDW7880P00SS "Arrived on site for despenser R&R dispenser and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for no fill error, found water supply on, and no fill, indicating failed valves, R&R valves and tested good, no leaks on site ."
Near , TX 78628
Chase
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived on site. Checked refrigerator for no cool issue. Found compressor running and very warm, drawing .8 amps but not feeling any heat transfer. Evaporator fan shut off when either door is opened but it is consistent as it comes back several seconds after door is closed or times out when doors are left open. There is no frost pattern at all on evaporator. Felt under evaporator, in drain pan and on condenser for oil marks and found none. Compressor is inefficient and needs replacement. Will order compressor, drier and access valve to repair. Will need 2hrs Sstech. Office to reschedule weighed call. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
Near Round Rock, TX 78664
Tyler B.
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH32519HZ3 "File#7723287279 arrived on site for heating complaints founds not heating, called TL and stated issues. TL took me through outage testing ad passed all test. Unit operations as designed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice, found ice maker locked up, R&R ice maker and ice door, tested good, also found dispense motor not engaging, check door harness and checked good. R&R dispense motor and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for water despensing complaints, found no ice also, when in to diag, found water valves stuck shut, R&R valves and tested good, no leaks on site"
Near Austin, TX 78726
Cliff
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL KEMC378KSS04 Arrived on site to diagnose a microwave that is not operating. Town primary fuse for microwave open. Replaced Fuse and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78726
Cliff
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW95HEDC0 Arrived on site to diagnose a washing machine that is throwing error codes. Tested unit and found pressure switch it out causing multiple error codes to occur. Replaced pressure switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.