Near Austin, TX 78723
Scott
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW7000DW0 Arrived on site for washer leaking . Looks like leak was in wall . Quik pic of damage . Checked unit out and couldn’t find any fault with washer . Claims adjuster has already signed off for a plumber to fix pipes . Job complete
Near Austin, TX 78701
Joseph C.
Job Details: 10/30/2018
WASHER WHIRLPOOL MHW8000AG0 "Arrived on site for “leaking unit” complaint. Inspected unit and found flowmeter fractured. Ordering new flowmeter. Return for repairs on 11/02. No other leaks detected, at time of service. (FL350/MT400/REPEAT CUSTOMER). Service fee paid.; ordrng 1 WPW10110225 (flowmeter)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/30/2018
WASHER MAYTAG MVWB865GW0
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
ICE MACHINE KITCHENAID KUIA18PNLS4 Arrived on site for no ice conditions. Found that the unit recirculation pump has failed. Found that the control board is killing power to the compressor randomly. All water connections were dry. Will need office to obtain authorization to do repairs.; ordrng 1 COSTAPPROVALNEEDED and 1 WP2304016 (cntrl-elec)
Near Wimberley, TX 78676
Brandon
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL GAFZ21XXRK02 "Arrived on site for customer complaint of unit leaking into bottom section. Found unit wasn’t draining properly during defrost, could not find clog in drain line at back of unit, instructed customer to defrost unit. Customer will call us if problem continues. Collected service fee on check"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 10/30/2018
DRYER MAYTAG PYET244AYW "Arrived on site. Replaced motor, blower wheel, T-Stat and clamp. Cycled unit and tested, all functions tested OK. Job complete"
Near Kempner, TX 76539
Steve C.
Job Details: 10/30/2018
MICROWAVE HOTPOINT RVM1535DM2BB Arrived on site for the unit will not turn on. Customer advise the unit turn off after a storm. Tested the unit and found 123 volts to the unit. Unit will need a new control and fuse. ; ordrng 1 WB27X10388 (fuse) and 1 WB27X10828 (asm p.c.b)
Near Kempner, TX 76539
Steve C.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL MH1160XSY0 "Arrived on site for the unit is not heating. Tested the unit with a cup of water and the magnetron makes a rattling sound and there is a electrical burnt smell. Found the diode is burnt and needs replacement. Unit will also need a new capacitor and magnetron. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10138796 (diode, hv)"
Near , TX 78628
Thomas L.
Job Details: 10/30/2018
OVEN WHIRLPOOL KOSE500ESS02 Arrived on site for rack not working properly and improper temperatures. Found that the adjustable Sliding-rack was not installed properly. Reinstalled and The rack works properly. Tested temperatures and they were correct. The customer and I discussed preheat times.
Near Killeen, TX 76549
Steve C.
Job Details: 10/30/2018
OVEN FRIGIDAIRE FEF316ASA Arrived on site to replace all the parts order from previous. Replaced all parts and tested unit found the left rear switch knob deteriorated. Want me to order a new knob for the left rear switch. Will need to get authorization.; ordrng 1 316123304 (knob) and 1 CNOTE (AUTHO)
Near Lakeway, TX 78734
Cliff
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX735SDHW00 Arrived on site to install guide rails for refrigerator shelves. Replaced rail and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78734
Cliff
Job Details: 10/30/2018
DISHWASHER JENN-AIR JDB1250AWS Arrived on site to diagnose a dishwasher that is not responding to controls. Tested unit and found control panel failed and no cycle buttons functional. Homeowner had new panels to be installed. Replaced panel that New one homeowner provided. Tested unit found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived on site to diagnose the refrigerator with an icemaker that is leaking. Found icemaker leaking from mold due to faulty icemaker. Replaced ice maker assembly and tested unit. Found all is now working properly and no leaks were found at time of service.
Near Austin, TX 78732
Cliff
Job Details: 10/30/2018
DRYER MAYTAG MED3500FW1 Arrived on site to diagnose a dryer that is not heated. Tested unit and found dryer only receiving 120 V from outlet which is half of required voltage. Homeowner will need electrician to correct voltage issue before further diagnosis to be made on dryer. No further repairs to be done at this time.
Near Austin, TX 78732
Cliff
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KFIS25XVMS0 Arrived on site to diagnose a refrigerator making abnormal noise. Found piece of paper taped to rear of unit which is causing flapping/knocking noise. Removed paper and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78703
Leonardo
Job Details: 10/30/2018
DISHWASHER JENN-AIR JDB8700AWP1 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter motor. Will need new sump and motor wpw10455260
Near Austin, TX 78758
Lou
Job Details: 10/30/2018
DRYER WHIRLPOOL WED5000DW2 "arrived on site to inspect dryer not operating. Upon further inspection, using my multimeter, I checked the outlet for voltage and it showed less than 240 volts. I plugged the unit back in and checked voltage at the terminal block and found 120 volts. I checked the breaker and found it to be tripped so I turned it off then turned it back on and tested the unit and the unit operated as designed. I verified ohms to the fuse, element and cutoffs. The unit is heating properly also. No lint observed during service, job completed."
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/30/2018
MICROWAVE JENN-AIR JMC9158BAB Arrived on site for unit not powering up. Found unit had a defective fuse and capacitor. Replaced and unit tested properly. Customer will move unit from garage to house.
Near Austin, TX 78756
Leonardo
Job Details: 10/30/2018
COOKTOP JENN-AIR JGC1536BS00 Arrived on site to test unit for gas smell coming from regulator. Found smell coming from regulator connection. Advised customer to call builder and have the install in people come install regulator due to a fitting they added to make unit work. Ordering regulator rescheduled for Friday 11/2 will need to just drop part off ; ordrng 1 WPW10569189 (REGULATOR )
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrive do. Site for drying complaints, heated tested good, tco tested good, found control not send voltage to heater, needs new control.; ordrng 1 W11131683 (CONTROL)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT790SLYM1 Arrived on site or unit leaking water. Tested unit and found that the main wash pump was leaking. Replaced main wash pump and tested all operations are now normal. Water connections or noun dry.
Near Austin, TX 78723
Joseph C.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “dispenser not dispensing rinseaid” complaint. Per my previous diagnosis, while attempting to remove and replace dispenser, found part that was given to me to be used and in open box. Will need to reorder for new part. Return for repairs on 11/05.; ordrng 1 WPW10671905 (dispenser)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site for no cool condition. Found voltage into controls but not out two main components. Replace controls and unit started up properly. This unit is not hooked up to water.
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/30/2018
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site to check unit for water leaks. Found a water leak at the left side of the tub gasket. Replace gasket and all water connections are now dry.
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
REFRIGERATOR/TOP UNKNOWN HRQ16N3BGS "arrived on site to inspect refrigerator not cooling in both compartments. Upon further inspection, using my multimeter, I placed my thermal lead inside the rc section and my temp reading was 69 degrees. I did the same for the fc section ad my reading was 67 degrees. I removed the back cover to expose the compressor and felt the compressor. It was ice cold as were all of the lines. I verified ohms to the compressor and checked voltage to the inverter ad from the inverter. I got 124 volts to the inverter, but was getting odd readings coming from the inverter. Both the Evap fan ad condenser fan are working; however, I am ordering both due to history of failing. I am ordering the main control board and inverter board. The office is to schedule return service due to parts being out of stock. No water lines connected to this unit. ; ordrng 1 WR55X28427 (MAIN CONTROL ) and 1 WR60X28408 (EVAP FAN) and 1 WR60X28421 (FAN) and 1 WR87X28475 (INVERTER)"
Near Austin, TX 78731
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS00 Arrived on site for loud noise in freezer. Diagnosed freezer not defrosting. Unit not defrosting in diagnostics power to heater diagnosed failed thermistor. Defrosted freezer evaporator replaced fan assembly that includes thermistors. Powered unit on found unit would power cycle off on its own. Ran hard reset unit powered on and started working. Advised customer if issue continues will need main control. Fan assembly
Near Austin, TX 78731
Luis
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KSSC42QVS02 "Arrived on site for dispenser ice door not closing. Replaced broken motor assembly,ice door and icemaker cover tested ice chute door motor operation unit working as designed."
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
ICE MACHINE KITCHENAID KUIA18PNLS11 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the level sensor and tested. The unit is still showing the on/off LED and the clean/reset LED. Placed the unit in diagnostics and tested in hopes of clearing the clean LED, but it did not clear. While in diagnostics, I found that the reservoir was spilling over due to too much water and the UI was not responding. I am ordering the water valve and UI and scheduled return service for 11/02/18. No water leaks observed during service.; ordrng 1 WP2304122 (switch) and 1 WPW10217917 (valve)"
Near Buda, TX 78610
Kevin
Job Details: 10/30/2018
VENTHOOD WHIRLPOOL UXT4030ADS "Arrived on site and inspected vent hood and found motor is not spinning properly and propeller is crooked. Replaced motor and it is now able to hold a piece of paper against the filter on both speeds. Customer is also experiencing condensation overnight, spoke with techline 7723307078 This is due to the vent through the home itself not the vent hood motor. If customer continues to experience conization builder will need to be contacted for a solution. Job complete"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 10/30/2018
DRYER WHIRLPOOL WED8000DW3 "Arrived on site for dryer panel flickering when in use. Per diagnostics mode, no error codes. Found voltage leakage in UI. Removed failed UI and tested. All tested good."
Near Leander, TX 78641
Paul
Job Details: 10/30/2018
REFRIGERATOR MAYTAG MFI2570FEZ04 Arrived onsite for the refrigerator with a no ice condition. I found no voltage to the icemaker. I found no voltage out of the HV control P3 violet wire to N. Need to replace the HV control to complete service. Ordering W11043763 CNTRL-ELEC. RS for Fri 11/2.; ordrng 1 W11043763 (CNTRL-ELEC)
Near Austin, TX 78736
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for broken wires in freezer door insulation. Removed faulty freezer door installed new freezer door
Near Austin, TX 78746
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL MFT2574DEH00 "Arrived on site for no cool. Found unit not going through a defrost ran diagnostics control reading defrost open, diagnosed faulty control and thermostat Defrosted evaporator,replaced fan assembly that includes thermistor and defrost thermo. Reassembled freezer compartment replaced main control powered unit on ran diagnostics all test passed."
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
COOKTOP GE PGP953SET1SS Arrived onsite for the cooktop with the child lock on and buzzing when the burner valves are turned on. I found the switch on the child lock stuck closed. Need to replace the switch to complete service. Ordering C-NOTES & WB18X25574 RANGE SWITCH HARNESS. ; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. GE’s WEBSITE WAS DOWN AT THE TIME OF SERVICE.) and 1 WB18X25574 (RANGE SWITCH HARNESS)
Near Lago Vista, TX 78645
Paul
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door UI and ran service test 40. I found the unit working as designed. I tested the ice and water dispenser. I found them working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78736
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for faulty pantry ui,removed cover assembly that includes ui. Installed new cover assembly powered unit on tested pantry ui,unit working as designed"
Near Austin, TX 78739
Luis
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for no ice,ran diagnostics ice box fan powered on ran icemaker test error E2 icemaker lost position. During normal operation ice box fan not sending correct air flow to icemaker housing diagnosed unit will need icemaker,ice box fan and main control. Installed new icemaker,ice box fan and main control powered unit on unit working as designed."
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL RMC305PVS01 "Arrived onsite for customer complaint of wall microwave not heating. Tested unit microwave light and found no lights illuminated. Found magnetron faulty. P&L are as follows; W10245183 (Magnetron) Uninstalled unit and removed RH panel. Removed faulty magnetron. Installed new replacement. Reassembled and tested unit with 1 cup of water @ 2mins. Water was boiling. No other issues found."
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived onsite for customer complaint of oven power coming to dishwasher. Removed toe plate and checked junction box. Found no power coming to unit. When ,one hard wire, unit came on. Found hard wiring in house is faulty. Customer will have checked. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78753
Scott
Job Details: 10/30/2018
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for oven not getting hot enough . Found safety flip missing in regulator & sensor not ohming properly . Replaced sensor . Ordering reg. No gas leaks detected at time of service . Return 11/5; ordrng 1 W10638126 (REGULATOR )
Near , TX 78653
Joseph C.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “leaking water line, in back” complaint. Inspected unit and found ice maker line, from valve to icemaker, has been damaged by unit being pushed into unit’s wall plug, plugged into wall socket. Removed and replaced damaged water line and fitting. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Shut off power and water(new home)."
Near New Braunfels, TX 78132
Robert
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job for complaints of door not aligned. Adjust level feet until door alignment correct. No leaks detected at time of service
Near San Marcos, TX 78666
Robert
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job to replace gasket and vent. After replacement test washer for leaks.
Near Kyle, TX 78640
Robert
Job Details: 10/30/2018
REFRIGERATOR GE CFSP5RKBBSS Arrived on job to replace control. After replacement main control test unit. Operation normal.
Near Austin, TX 78739
Luis
Job Details: 10/30/2018
REFRIGERATOR MAYTAG MSS26C6MFZ00 Arrived on site for broken wires on freezer door harness. Removed damaged door installed new freezer door checked door seal good.
Near Austin, TX 78702
Joseph C.
Job Details: 10/30/2018
WASHER MAYTAG MHW5500FW1 "On site for “unit comes on and shuts off after a few seconds” complaint. Inspected unit and could find no issues or codes, with unit. Unit is stacked and will need a second man, if failure reoccurs. Parts sent for this call, will need to be resent, if error occurs, again. No leaks detected, at time of service."
Near Copperas Cove, TX 76522
Steve C.
Job Details: 10/30/2018
DISHWASHER GE DDT595SSJ2SS Arrived on site to replace the control and UI due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Leonardo
Job Details: 10/30/2018
MICROWAVE JENN-AIR JMV9196CS3 Called customer and customer said they put the order on the wrong microwave. Customer wanted to cancel
Near Killeen, TX 76549
Steve C.
Job Details: 10/30/2018
REFRIGERATOR GE GSE25HGHBHBB Arrived on site to replace the freezer door gasket due to not sealing properly. Replace the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WDF330PAHB0 Arrived on site to replace the sump and motor due unit intermittently will it wash. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/30/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for cam replacement, R&R cam and tests good, no leaks on site."
Near Georgetown, TX 78633
Steve C.
Job Details: 10/30/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit will not fill up with water. Tested the unit and no water will fill. Removed the control panel and found the connection to the valve on the control is not inserted. Secured the harness and tested the unit. Calibrated the unit and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 10/30/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previous diagnosed parts. Removed freezer rails and installed new. Added food grade silicone to cabinet and cavity. All tested good, no water leaks present."
Near Jarrell, TX 76537
Jerry C.
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "WRT318FZDB02 Arrived to inspect moisture in rc. I found the entire left side of the gasket not making contact with the cabinet. It appeared it had not ever contacted since very recent installation. I removed the gasket and turned it 180 degrees and reinstalled. The gasket then contacted all the way around the door opening. Operational test good, no leaks observed during service."
Near Cedar Park, TX 78613
Chase
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH32519CS0 WMH32519CS0 Arrived on site. Checked microwave for hood lamp not working. Inspected bulb and found it had failed. Verified voltage to socket. Replaced bulb and all functions check good. Advised customer not use microwave light other then when cooking on the range. If left on for long periods of time it will get too hot and fail. Job complete
Near Austin, TX 78724
Joseph C.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron smoking. Removed and replaced mag, cap and diode. Tested unit. Unit is performing as designed."
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
FREEZER WHIRLPOOL GX5FHTXVY04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the drain tube in the back of the unit and using manufacturers approved silicone, I sealed the gap between the tube and chassis.Customer paid in full. No water leaks observed during service, job completed."
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL GU3200XTXY4 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found that the unit had no power. The breaker was on ad the hardwired switch at the sink was on, but no lights were on with the UI. I verified voltage at the junction box. I removed the outer door panel and verified voltage to the bi-metal. I removed the connections to the bi-metal and tested ohms and found the bimetal to be open. I removed and replaced the bimetal and tested the unit and the unit began to operate. Also, the customer advised that he pulled the unit from its space and noticed that the drain hose was not connected. I reconnected the hose and put a new clamp on it as the original clamp was stretched. I placed the unit in diagnostics and tested and the unit operated as designed. I re-wires the junction box due to the wire nut being loose on both connections. No water leaks observed during service, job completed."
Near Austin, TX 78750
Lou
Job Details: 10/30/2018
WASHER MAYTAG MHW8200FC I noticed in the notes section of this ticket that CL had been at this address this morning and repaired the washer. I contact3d the customer to verify ad she said that CL was there this morning and repaired the unit.
Near Austin, TX 78750
Lou
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "arrived on site to inspect refrigerator making loud noise. Upon further inspection, I found that the diffuser was making a loud chatting noise. I removed and replaced the diffuser and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
WASHER AMANA NTW4516FW2
Near Leander, TX 78641
Paul
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave with the handle getting to hot while cooking in it. I found that the issue is the handle is getting too hot when cooking on the RF cooktop burner that’s below the microwave. The unit has 34” between the top of the cooktop grate and the bottom of the cabinet where the microwave is mounted. When I arrived ms had the fan off and the handle was super hot. I explained to me that the hood fan on the microwave needed to be on when the cooktop is being used. Ms stated she always runs the fan but wanted to show me how hot it gets when the fan is not running. I took temps of the handle at the top middle and bottom after the hood fan had been on with the cooktop burner in use. I also took a pic of the hottest part of the handle near the bottom and it was at 97.2 degrees. I attached pics of all the temp recordings in SDQP. I called the safety team and spoke with Linda to give her my findings. I called techline and spoke with Joel. J
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator that makes to much ice. I found the bale arm not shutting the icemaker off. I replaced the icemaker and within a few minutes the unit cycled and the mold filled with water. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop with center burner knob issues. I found the knob stem cracked causing the knob to be loose and not turn the stem correctly. I replaced the knob. I tested all of the burners and they are working as designed. I went over burner cap placement on the burner heads with the customer so they will know when they are installed correctly. There were no gas leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave vent hood light not working. Upon further inspection, I found that the customer had purchased a new venthood light and attempted to replace the old one and it still did not work. I lowered the bottom panel to expose the turntable motor and light housing. Using my multimeter, I checked voltage to the light housing and found none. Job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 10/29/2018
REFRIGERATOR GE GFE28HMHES Arrived on site and found No cracked fillcup. just frozen over. Removed ice. New icemaker assembly not compatible. Reassembled with existing icemaker. All checks good. Unit operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced bad can’t. All checks good. Unit is operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
MICROWAVE GE JVM1730DM1WW Arrived on site and found unit shorted and tripping breaker due to grounded bulb. Advised customer on findings. All else checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/29/2018
WASHER MAYTAG MVWC565FW0 "Arrived on site and found water valve connector had come loose and unit was having error as a result. Connected. Now unit is operating as designed advised customer on repair,"
Near Round Rock, TX 78665
Wesley
Job Details: 10/29/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and installed basket. Unit now checks good. Operating as designed. Advised customer on repair,"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/29/2018
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for unit with no regulator, installed regulator from job 202927. Complete"
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site and found upper door filthy on inside of door. Customer requesting new door. Advised that I could offer to disassemble and clean. Cleaned door. Unit is now restored to clean functioning order. No parts needed.
Near Buda, TX 78610
Brandon
Job Details: 10/29/2018
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for customer complaint of dishwasher not starting, found power getting to UIB but no response, ordering UIB ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10898446 (panel-cntl)"
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
WASHER MAYTAG LAT9706AAM "Arrived on site and found unit timer failing. Ordering timer to repair, quoted customer. ordrng 1 WP22004262 (timer)"
Near Blanco, TX 78606
Brandon
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for customer complaint of unit not washing dishes. Found faulty wash motor in diagnostic mode. Ordering wash motor. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Near San Marcos, TX 78666
Robert
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace defrost control. After replacement set temperature to recommend. No leaks detected
Near Austin, TX 78726
Luis
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for refrigerant leak in system. Replaced compressor,heat exchanger,evaporator,heater pan and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. COMPRESSOR + TUBE-KIT + EXCHANGER + EVAPORATOR + HEATER-PAN + DRIER-UV + ACCESS FITTING
Near Austin, TX 78745
Kevin
Job Details: 10/27/2018
REFRIGERATOR AMANA ASD2275BRS00 "Arrived on site, third company and third technician on visit, Found frost is building up on the inside of freezer. Gasket does not appear to be torn and is making good contact with freezer cabinet. Entire freezer door, and gasket will need to be replaced to correct issue. Will also need to seal freezer liner to exterior cabinet with skeleton; ordrng 1 2159080 (gasket,door fzr(blk)) and 1 LW10590560 (dor-fip) and 2 WP482338 (adhesive)s"
Near Temple, TX 76502
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Arrived onsite for customer complaint of french door refrigerator not making ice. Found icemaker mold is stuck mid harvest. Unit will need new icemaker. R/S for Wednesday 10/31. C All water connections were dry at time of service.; ordrng 1 243297606 (ice maker)
Near Austin, TX 78759
Paul
Job Details: 10/27/2018
COOKTOP JENN-AIR JED8430ADB "Arrived onsite for the cooktop not turning on at all. Mr stated it tripped the breaker so they turned all of the knobs off and reset the breaker but as soon as they turned it on the heard a pop in the cooktop and the breaker tripped again. Mr called an electrician out and they disconnected the electrical at the cooktop. I tested the unit cold from the pigtail and had nothing to ground with the switches turned on. Mr had to get to an appointment so I explained that it was probably one of the switches that was the issue. Ms stated she thought it was the dual switch that was turned on when the unit tripped.explained we will not know for sure until the unit is pulled. Ordering C-NOTES, all the switches and the elements to have on the return visit. ordrng 1 12002125 (SWITCH-INF) and 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10823703 (ELMNT-SURF) and 1 W10823704 (ELMNT-SURF) and 1 W10823707 (ELMNT-SURF) and 1 W11088181 (SWITCH-INF) and 1 WP740
Near Lago Vista, TX 78645
Paul
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite to replace the previous diagnosed parts. I opened the box tagged with W11039890 UI CONTROL and found a range oven control in the box. I called the office and spoke with Daniel. Daniel confirmed he had another control. I spoke with Kristen and RS the call for Mon. between 11:00-2:00.; ordrng 1 W11039890 (CNTRL-ELEC)
Near Cedar Park, TX 78613
Paul
Job Details: 10/27/2018
DRYER WHIRLPOOL WED75HEFW1 "Arrived onsite for the dryer making loud noise. I found the felt on the front of the drum coming off and the drum rubbing the front bulkhead metal on metal. I found a bunch of metal shavings in the vent housing from this. Need to replace the drum and the front bulkhead to complete service. Ordering W10508188 DRUM ASM - 27" EXPND, LG & W10673493 BULKHEAD. RS for 11/2.; ordrng 1 W10508188 (DRUM ASM - 27" EXPND, LG) and 1 W10673493 (BULKHEAD)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KBRA20ELSS01 Arrived on site for Nocal condition. Found that the unit had a defective start relay. Compressor windings ohmed properly. Install new start device and tested compressor amperage draw. Amperage draw was correct at .9 amps. After approximately 35 minutes the freezer air was at 23° and the fresh food air vent was it 32°. The compressor and high side temperature work good. All water connection or dry.; ordrng 1 W10613606 (start-dev)
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for unit leaking water. The water is coming from A bowed fresh food evaporator drain pan.We can return Wednesday but customer needs Friday.; ordrng 1 W10836964 (pan-drip)
Near Johnson City, TX 78636
Brandon
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for customer complaint of ice not dispensing, found ice maker was leaking water from mold causing ice container to break. Ordering ice maker, water valve, and ice container. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr)"
Near Temple, TX 76501
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Removed evaporator cover and found evaporator fan motor had come loose. Secured wire and tested. Found evaporator fan not running. Good air flow coming to RC section. No other issues found. All water connections were dry at time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 10/27/2018
DISHWASHER GE GLD4500N10BB Arrived on site to replaced drain motor. Replaced drain motor test unit and unit test good job complete no leaks present unit draining correctly.
Near San Marcos, TX 78666
Robert
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on job for complaints of no light. Found no voltage going to socket. Replaced control and bulb. After replacement of parts test operation normal.
Near Austin, TX 78705
Luis
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leak at evaporator coil. Removed faulty Evap coil,installed new evaporator,verified replacement with tech support #7723259871. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. File # 7723259871; ordrng 1 CNOTE (SHOULD GET PAID FOR REPAIR UNDER FILE #7723259871)"
Near , TX 78610
Leonardo
Job Details: 10/27/2018
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not getting to temp. Test unit and unit was 5 degrees of when set to 350. Calibrated oven o plus 10 unit getting to 355 with in range job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of low water pressure. Found supply hose kinked. Customer to have builder correct hose issue. No leaks detected at time of service.
Near Austin, TX 78748
Kevin
Job Details: 10/27/2018
DRYER WHIRLPOOL WGD55405Q0 "Arrived on site and inspected dryer and found door will not stay closed, replaced latch kit and it is now operating properly. Found there is no airflow for dryer. Inspected exhaust vent and there isn’t one, customer is using a stocking attached to the end of a vent hose to collect lint. Took one picture. Explain to customer how this is incorrect, is likely a fire code violation and the dryer should not be ran until proper venting to the exterior of the building is in place. Explained to customer That running the dryer again With out proper venting is likely to cause further damage."
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)