Near Austin, TX 78738
Robert
Job Details:
08/20/2020
DISHWASHER KITCHENAID KDTE404DSP0
Arrived on site to test unit for leak. Found clear signs diverter seal leaking. Replaced sump and motor. Did not install dishwasher.
Near Liberty Hill, TX 78642
James
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KRFF507HPS00
Arrived on site and installed new control and ui. Tested operation and found unit working properly. Job complete
Near Lago Vista, TX 78645
Lou
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL KRSC703HPS00
"Arrived on site to install previously diagnosed and ordered parts. Upon arrival, the customer pulled the unit out of the kitchen into the dining area due to lack of space to work. Due to the unit RC section freezing up, I removed and replaced the fan scroll, thermistor, hv control and UI. When I removed the fan scroll/evap cover, I found the thermistor wrapped around the fan harness connector and corroded. I placed the new thermistor on the suction line and secured it with foil tape and a ziptie. Once I had the unit reassembled, the customer put the unit back in its place and I reconnected the water Iine. Plugged the unit back in and the unit began to cool. No water leaks observed during service, other than the usual water from the drain pan underneath, job completed."
Near Spicewood, TX 78669
Robert
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL KDTE234GPS1
"Arrived on site to test unit for leak from dispenser. Tested unit found bad dispenser. Replaced dispenser. Tested unit, unit works good. No leaks detected. Job complete."
Near Cedar Park, TX 78613
David S
Job Details:
08/20/2020
WASHER MAYTAG MVWB955FW0
"Arrived on site to install previous diagnosed part. I gained access to the drain pump and replaced it with new. I put the unit into diagnostics and ran the service diagnostics verification cycle. The unit filled, drained, agitated and spun as designed. Unit is operating as designed, not water leaks detected. Job complete. No water leaks detected."
Near Austin, TX 78756
Scott
Job Details:
08/20/2020
OVEN WHIRLPOOL ACR4303MFW3
"Arrived on site for oven not working . Found terminal block and harness burned up . Ordering main harness .; ordrng 1 W11134841 (harns-wire)"
Near Austin, TX 78745
Leonardo
Job Details:
08/20/2020
RANGE WHIRLPOOL WFG505M0BS3
Arrived on site to test unit for gas smell. Test unit and removed cooktop and test all valves and orifices no gas leaks detected at this time. Job complete.
Near Buda, TX 78610
Brandon
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
"Arrived on site for customer complaint of unit making ticking noise and no ice production. Found noise coming from damper control, and failed ice maker, I replaced ice maker and damper, unit tested good."
Near Spicewood, TX 78669
Robert
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDT710PAYM5
Arrived on site to test unit for leak. Tested unit found bad deflector gasket and deflector. . ; ordrng 1 WP8269259 (gasket) and 1 WPW10274926 (deflector)
Near Leander, TX 78641
Lou
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05
"Arrived on site to inspect refrigerator ice maker making too much ice, water being dispensed not cold enough and drawers falling out. Upon further inspection, I tested temps in the FC=9 degrees & RC=40 degrees. I found the ice maker arm and fill tube chute were broken. I removed and replaced the ice maker and tested. IM operating as designed. I found that the lower shelf in the RC section is warped and the drawers do not stay on the rails and will need to be replaced. I tested the temps of the water being dispensed and found the water temp to be 70 degrees. I advised the customer to give the water a few days to cool due to the ice maker constantly filling and see if it helps. I am ordering the lower shelf, the right, left and center tracks, water reservoir(just in case), and office to schedule return service. No water leaks observed during service.; ordrng 1 W10801011 (reservoir) and 1 WPW10468555 (track LEFT) and 1 WPW10468556 (track RIGHT) and 1 W
Near Austin, TX 78759
Cliff
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS970CIDH00
Arrived on site to diagnose a refrigerator that is not cooling properly. Found controls not communicating properly causing cycling error and extreme temperature fluctuation in freezer compartment as well as defrost failure in RC. Main control and user interface will need to be replaced to complete repairs. Office will need to have appointment authorized prior to return appointment.; ordrng 1 AUTHONEEDED (AUTHO NEEDED ) and 1 W10822647 (cntrl-elec)
Near New Braunfels, TX 78132
Noah D
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KRFF707ESS01
"Arrived on site to inspect fridge for blowing breaker, upon inspection found high resistance at HV board, replaced inverter and hv board. Tested fridge for issues. None found at the time. Advised customer to watch fridge for further issues. Complete"
Near Austin, TX 78717
Kayman
Job Details:
08/20/2020
RANGE WHIRLPOOL WEG750H0HZ0
Arrived onsite for range with flickering display and moves sequence without touch. Upon inspection I could not get the unit to recreate the issue. I found many stored error codes for a console communication issue. I will need to order the Console (W11339755) to compete repair and return with the main control as well. . ; ordrng 1 W11339755 (CONSOLE )
Near Austin, TX 78751
Jacob
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF540CWHZ03
Arrived onsite for unit no dispensing water or ice. Tested unit. Found that the water reservoir was frozen. Possibly the damper door is not closing properly causing the freezing issue in refrigerator. Ordered parts. Rescheduled with customer. ; ordrng 1 WP12791416 (thermistor) and 1 WPW10594329 (DAMPER CONTROL )
Near Austin, TX 78748
Leonardo
Job Details:
08/20/2020
RANGE WHIRLPOOL WFG505M0BS3
"Arrived on site to test unit for right front burner valve not turning. Found broken valve, replaced valve test unit no leaks present job complete"
Near Cedar Creek, TX 78612
Andy
Job Details:
08/20/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site to install previously diagnosed rotor, stator, control and UI. Removed failed parts and replaced with new. Tested unit and all operations are normal. Also spoke with customer on loading and soap usage. No water leaks present at time of service."
Near Round Rock, TX 78681
Al
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ08
Arrived to inspect French door refrigerator making too much ice.Confirmed the ice maker is working and advised the customer on how to turn the ice maker off.Customer satisfied.Unit temperatures were within natural ranges.All water lines were dry at the time of service.Job complete
Near Cedar Park, TX 78613
Kayman
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF767SDHV00
Arrived onsite for refrigerator with intermittent light failure. Upon inspection I found the upper light module in the RC section dim and flickering. I also found the freezer light doing the same. I replaced the freezer light and all light returned to normal function with correct amount of light. Job complete.
Near Hutto, TX 78634
David S
Job Details:
08/20/2020
RANGE WHIRLPOOL WEG730H0DS0
"Arrived on site to install previous diagnosed parts. I gained access to the cooling fan and replaced new. I put the unit into diagnostics and tested the cooling fan, it comes on. I put the unit into a bake and the fan came on when called for. Job complete.
Near Pflugerville, TX 78660
Wesley
Job Details:
08/20/2020
DRYER MAYTAG MGD7230HC0
Near Leander, TX 78641
Lou
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS315SDHZ02
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit having defrost issues, I removed and replaced the FC evaporator harness ad thermistor and the UI control in the RC section. Plugged unit in and tested. Unit is operating as designed and has a good frost pattern on the evaporator. Advised customer to give unit at least 12 hours to completely cool. No water leaks observed during service, job completed."
Near Austin, TX 78754
Scott
Job Details:
08/20/2020
DRYER AMANA NED4655EW1
Arrived on site for poor drying . Found blower wheel not attached to motor shaft . Ordering motor and blower wheel .; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)
Near Georgetown, TX 78633
Tyler
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KBSD608ESS01
Arrived on site to diagnose fridge that had a flickering light issue as well as ice buildup in the freezer. After further inspection found at the bottom right LED light in the freezer had burnt out not allowing proper connection through the rest of the wiring circuit to the other LED lights after replacing the bottom right LED the entire fridge is not functioning as designed in the sense of lights are coming on and off and they should but we will need to return with a new freezer door gasket for this unit the top left corner of the gasket has a broken internal magnet strip not allowing the door to shut properly one of the corners and How long too much ice build up to form near the top inside the freezer I was unable to locate the gasket part needed for this fridge we will need to verify access depart and office to reschedule after we figure out when the parts available; ordrng 1 UNKNOWN (FREEZER DOOR GASKET)
Near Austin, TX 78703
Luis
Job Details:
08/20/2020
ICE MACHINE KITCHENAID KUID308ESS0
"Arrived on site to install parts prev tech ordered. Rna diagnostics all test passed,replaced grid cutter assembly Grid cutter
Near Austin, TX 78717
Kayman
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF550CDHZ02
Arrived onsite for uneven refrigerator doors. Upon inspection I found the doors slightly out of level. I leveled the doors and could not find any gaps or evidence of water collecting anywhere. Job complete.
Near Austin, TX 78731
David Z
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KSSC42FMS00
"Arrived on site to follow up on built in refrigerator that was losing cooling on RC. Found the return air vent blocked with ice and frost. Advised customer we need the updated foam air block kit, ; ordrng 1 8201798 (block-fan)"
Near Pflugerville, TX 78660
Paul
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL MDB9959SKZ0
Arrived onsite for a dishwasher not draining and displaying an F9E1 error. I found no loop in the drain line at the disposal and I advised ms to have a longer drain line installed to allow for a loop to prevent the disposal clogs in the drain line. I found the cutter on the drain pump impeller had broken jamming the drain pump. I recovered all 3 pieces that made the cutter complete. I took pics per technical service pointer W11482561. I reinstalled the pump and advised the customer to clean the large debris off the dishes before loading them and running the machine until we can return with a new pump. I explained to the customer that the office would call with a RS date. Ordering W11482561 drain pump.; ordrng 1 W11482561 (DRAIN PUMP)
Near Pflugerville, TX 78660
Cliff
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01
Arrived on site to diagnose a refrigerator is not cooling properly. Tested unit and found defrost heater wiring not fully connected above evaporator. Rewire unit properly and tested unit. Found all is functioning properly at this time. Homeowner signed defrost waiver and will defrost unit for 24 hours to restore function.
Near Austin, TX 78758
Scott
Job Details:
08/20/2020
DRYER WHIRLPOOL WED560LHW0
"Arrived on site ,replaced control thermistor ,reset internal exhaust tube with screw as well as used pads . Unit is operating properly. No lint build up at time of service. Job complete ."
Near , TX 78606
Brandon
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KRFF507HBS00
"Arrived on site for customer complaint of unit not making ice, and cooling was lost. Found unit not going into defrost on its own, I tested unit in diagnostic mode, found heater was good, bi metal was good, I replaced main control and UI control, also set to basic defrost mode. All fans working, evap, condenser, ice maker fan. Unit tested good."
Near Hutto, TX 78634
Al
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
"Arrived to inspect dishwasher not powering on.Check the outlet and outlet checked good.Removed the junction box cover and found the white wires werenÂ’t connected properly.Correct the issue, reassembled and unit tested as designed to customers satisfaction.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78748
Leonardo
Job Details:
08/20/2020
RANGE WHIRLPOOL WFE550S0HZ1
Arrived on site to test unit for door not closing correctly. Test unit and found broken active hinge. Ordering new active hinge Wpw10299224; ordrng 1 Wpw10299224 (HINGE ACTIVE)
Near Pflugerville, TX 78660
Cliff
Job Details:
08/20/2020
FREEZER WHIRLPOOL WZC3115DW01
Arrived on site to diagnose a freezer that is getting hot on the outside of unit. Tested unit and found no failures or indication of malfunctioning parts. No repairs are needed at this time. Advised homeowner on refrigerant and itÂ’s need to move heat.
Near Austin, TX 78746
Kevin
Job Details:
08/20/2020
MICROWAVE GE PVM9215SK2SS
"Arrived on site and inspected microwave and found when sensor mode is used a Steam sensor error is displayed, microwave works on other functions and heats properly. Send a video to KB/AHS, Control board and steam sensor was already replaced by another company 10 months ago. Control board is showing as out of stock/not orderable at this time; ordrng 1 WB24X799 (sensor,gas) and 1 WB56X26811 (control panel asm ss)"
Near Lakeway, TX 78734
Robert
Job Details:
08/20/2020
WASHER MAYTAG MVWB765FW3
"Arrived on site to test unit for sheet stuck underneath agitator. Tested unit found a defective agitator. Replaced agitator. Tested unit, unit works good. No leaks detected. Job complete."
Near Cedar Park, TX 78613
Kayman
Job Details:
08/20/2020
OVEN WHIRLPOOL WOS51EC0HS
Arrived onsite for wall oven with lines going through display. I found the display malfunctioning causing lines and pixels to go through. Unit will need a new console and control. Ordering console (W11296171) and returning with the control for repair. Reminder to get the S.A.I.D from the new console during repair. ; ordrng 1 W11296171 (console)
Near Austin, TX 78745
Leonardo
Job Details:
08/20/2020
RANGE WHIRLPOOL WFG320M0BW2
Arrived on site to test unit for oven not working test unit and found bad control board. Replaced control board test unit and unit test good job complete
Near Leander, TX 78641
James
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00
"Arrived on site to install sealed system. Accessed compressor and found rust in drain pan. Inspected condenser and found corrosion on condenser. Unit will need condenser, compressor, both evaporators and 3 way valve to repair. Office to schedule return services for 3 hours; ordrng 1 CNOTE (SS REPAIR 3 HR) and 1 W10865727 (valve) and 1 W11442050 (CONDENSER )"
Near Georgetown, TX 78628
Tyler
Job Details:
08/20/2020
MICROWAVE KITCHENAID KBHS109BSS00
Arrived on site from microwave that would turn on but would not heat the food. After running diagnostics I cannot find any error codes so I disassemble the machine and tested all thermostat fuses and thermistors for continuity as well as running an ohm test on each individual part. All thermostats fuses and thermistors came back with a passing result I then checked the main control to see if it was actually sending the proper power supply to other hardware and found that the magnetron was receiving but power but not turning on. Will need to return with a new magnetron capacitor and sensor. office to reschedule due to parts being PSP items; ordrng 1 UNKNOWN (CAPACITOR ) and 1 W11233913 (sensor) and 1 W11346197 (MAGNATRON)
Near Leander, TX 78641
Lou
Job Details:
08/20/2020
MICROWAVE WHIRLPOOL WMH78019HZ1
"Arrived on site to natal previously diagnosed and ordered parts. Due to the convection fan not working and the unit not able to be uninstalled, the customer was to have their builder remove the unit from the wall and have it accessible for repairs. When I arrived, the builder had the unit down on the island countertop. I disassembled the unit and found the blue/white wires to the convection element and fan were broken. I re-wires the harness and tested the unit and it is operating as designed. Once the unit was placed back on the wall, I retested and it continues to operate as designed.
Near Austin, TX 78727
David Z
Job Details:
08/20/2020
OVEN WHIRLPOOL WFE320M0ES2
"Arrived on site to diagnose range that is not heating on bake. Also found oven light out. Performed diagnostic and voltage checks. Terminal block and wiring is good, control is giving the bake element. Ordered new control.; ordrng 1 W11122560 (cntrl-elec)"
Near Austin, TX 78738
Robert
Job Details:
08/20/2020
OVEN WHIRLPOOL RBD305PVS02
Arrived on site to test unit for no display. Tested unit found bad control.
Near Austin, TX 78752
Jacob
Job Details:
08/20/2020
MICROWAVE KITCHENAID KOCE500ESS01
"Arrived onsite for left side glass door to unit sticking out slightly. Looked at unit. Found that glass part of the door, worked itÂ’s way out of the slot for the glass piece to hang on. Re aligned glass. Tested unit. No issues at this time. Job complete"
Near Cedar Creek, TX 78612
Andy
Job Details:
08/20/2020
RANGE WHIRLPOOL WFE320M0EB1
Arrived on site for range cooktop Right front burner staying on high when in use. Tested and inspected unit and found failed switch. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Creek, TX 78612
Andy
Job Details:
08/20/2020
REFRIGERATOR FRIGIDAIRE FFHS2622MBE
Arrived on site for refrigerator not dispensing water or making ice. Tested and inspected unit and found failed water filter base. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78703
Scott
Job Details:
08/20/2020
WASHER MAYTAG MHW8200FW0
Arrived on site for bellow coming off and water leaking on floor from previous repair done earlier today . Checked inner bellow . Replaced outer bellow spring . Ran diagnostics wash . Checked normal and no water leaks detected at time of service. Job complete
Near Leander, TX 78641
Jonathan S
Job Details:
08/20/2020
DRYER WHIRLPOOL WED9150WW1
"T.O. Arrived on site for dryer not heating. Upon arrival performed test cycle found no heat, tested voltage. Voltage tested good 125, 125, 250 total. Removed bottom plate to gain access to heater found heater had no continuity. Customer approved of repair. Disconnected and removed failed heater replaced new. All tested good unit operating as designed with heat.
Near Austin, TX 78739
Leonardo
Job Details:
08/20/2020
OVEN MAYTAG MEW6627DDS
Arrived on site to test unit for upper oven over heating. Test unit and found bad control board sending power to broil element when on bake. Unit pre hating to 350 and broiler still staying on. Will order new control board WP8507P322-60 will need autho office to reschedule. ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO ) and 1 WP8507P322-60 (CONTROL BOARD)
Near Round Rock, TX 78664
Al
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL MSS25C4MGK00
Arrived to inspect side by side refrigerator not making ice.Customer stopped me to let me know the unit began making ice yesterday and the ice bin was full.I confirmed the operation of the unit and found no issues. The control and valve were both working as designed.All water lines were dry at the time of service.Job complete
Near Austin, TX 78729
David Z
Job Details:
08/20/2020
WASHER WHIRLPOOL MVWB855DC1
"Arrived on site to install control diagnosed from previous visit. Installed and retested. Console is now not powering up. Can put in diag mode, but nothing works. Called tech line and spoke with TJ SR7728576782. Console is testing bad and needs to be replaced as well. Tech line recommended calling customer service for console acquisition.
Near Round Rock, TX 78681
Al
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM01
"Arrived to inspect side by side refrigerator water dispensing issues.Found connection to UI loose not allowing the unit to dispense properly Also found the valve, ice maker and housing were all fully operational.Removed customers filter and water flowed as designed.Customer will purchase a new filter.All water lines were dry at the time of service.Customer satisfied.Job complete"
Near Lago Vista, TX 78645
Lou
Job Details:
08/20/2020
COOKTOP WHIRLPOOL WCG97US6DS00
"Arrived on site to inspect cooktop burners. Upon further inspection, customer advised the cooktop is run off of propane gas. I tested all burners and the far right two burners took too long to ignite. I adjusted the caps and still not operating as designed. I removed and replaced the caps and retested and the unit is operating as designed except the flames on the middle burner and front right burner are too high. I checked the orifices and found they had not been converted to propane. Customer provided the remaining orifices from the owners packet. I removed and replaced the orifices with the correct orifices and retested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Hutto, TX 78634
Paul
Job Details:
08/20/2020
DRYER MAYTAG MGD8630HC0
Arrived onsite for a dryer still making noise. I found the drum causing part of the noise at the rear of the dryer and one of the front rollers completely worn out causing the noise at the front of the dryer. I replaced the drum and both front rollers from my truck stock. I tested the dryer with the customer present and the unit is quiet and is working as designed. Call complete.
Near Bastrop, TX 78602
Andy
Job Details:
08/20/2020
RANGE WHIRLPOOL WFE505W0HW2
Near Round Rock, TX 78664
David S
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL KSSO42QTX02
Arrived on site to install previous diagnosed parts. I gained access to the freezer evaporator. I cleared out the rest of the ice build up on the freezer side of the return. I installed new blocks to prevent air leaks from the return vents. Unit is operating as designed. Job complete. No water leaks detected.
Near Austin, TX 78735
Leonardo
Job Details:
08/20/2020
DISHWASHER IKEA IUD8010DS1
Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time.
Near Bastrop, TX 78602
Andy
Job Details:
08/20/2020
FREEZER WHIRLPOOL WSZ57L18DM03
"Arrived on site for freezer not cooling. Tested and inspected unit and found failed no frost pattern on evaporator, checked amp draw and found 0.56 amps. Also found on left hand side 2 steel lines coming out of cabinet and put together with copper line and abnormal burning on unit. Called tech line and spoke with Bruce (SR# 7728580321) was instructed SS repair is needed and to pinpoint by installing UV drier.. And that issue with line and burn is cosmetic and should be fine. Ordering needed parts. Office to schedule return trip. SS repair. 2 hour job. ; ordrng 1 SEENOTE (SS REPAIR) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10750849 (compressor)"
Near Buda, TX 78610
Richard
Job Details:
08/20/2020
FREEZER WHIRLPOOL WZF34X20DW01
Arrived onsite for the freezer with intermittent cooling issues. Checked frost pattern and it looks good took pictures. Checked temps and it was reading 15 degrees. Called tech line and they stated to replace control board for intermittent cooling issue. Replaced control board and all functions tested good. Complete Sr# 7728047690
Near Bastrop, TX 78602
Andy
Job Details:
08/20/2020
DRYER MAYTAG MED8000AG0
Arrived on site for dryer not operating properly. Tested and inspected unit and found failed heating element.Removed failed part and replaced with new. Tested unit with customer and all operations are normal.
Near Kyle, TX 78640
Jacob
Job Details:
08/20/2020
REFRIGERATOR JENN-AIR JB36NXFXLE01
Arrived onsite for lights out in unit. Found that freezer light had gone out. Replaced freezer light. Tested unit. All lights working at this time. Job complete
Near Round Rock, TX 78665
Paul
Job Details:
08/20/2020
MICROWAVE WHIRLPOOL WMH32517AS2
Arrived onsite for a microwave that is powering up and running but is not heating. I tested the unit and could hear the magnetron trying to fire but it wouldnÂ’t fire. I found the terminals on the mag loose causing the issue. I tightened the terminals and tested the unit. The magnetron is putting out 1000 watts and is working as designed. Call complete.
Near Austin, TX 78731
Wesley
Job Details:
08/20/2020
DRYER WHIRLPOOL WED560LHW1
Arrived onsite and used pads to reduce sound caused by normal operation. All checks good. Unit is now operating as designed.
Near Austin, TX 78731
Wesley
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01
Arrived onsite and installed freezer handle. All checks good. Unit is now cosmetically correct.
Near Pflugerville, TX 78660
Paul
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KRMF706ESS01
Arrived onsite for a refrigerator with a no ice issue. I found the ice box fan not running. I ran the harvest test and fill test and the unit worked as designed. I found an e5 ice maker error. I found a broken wire at the molex connector just outside the ice box. I repaired the wire and tested the unit. I found the motor not running. I replaced the fan and the unit worked as designed. Call complete.
Near Austin, TX 78701
Luis
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09
"Found unit missing shelves ordering shelves talked to office,shelves ok to order ; ordrng 2 W11402525 (SHELF)s"
Near Austin, TX 78737
Leonardo
Job Details:
08/20/2020
MICROWAVE GE JVM1850SM4SS
Arrived on site to for unit running when door open. Test unit and found bad switches. Replaced switches test unit and unit test good job complete.
Near Austin, TX 78746
Kevin
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL KRMF706EBS01
"Arrived on site and inspected refrigerator and found freezer door is not closed and there is an air gap on the right hand side. Removed ice with steamer and freezer door will now close properly. Recommended to customer that entire fridge be defrosted to remove all ice from interior. No water leaks detected at time of service, job complete"
Near Austin, TX 78724
Luis
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KRFC300EWH03
"Arrived on site for no cool. Powered unit on diagnosed a defective compressor,installed a new compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78759
David Z
Job Details:
08/20/2020
OVEN WHIRLPOOL WFG505M0BS3
Arrived on site to diagnose oven with broken trim after a bake cycle. Found the stainless trim on the door glass had peeled on one side. Need to replace glass to resolve. Part on order but have not received yet.
Near Austin, TX 78730
David Z
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KSF26C4XYY03
"Arrived on site to follow up on dispenser not dispensing ice. Found the coupler for the door side was frozen in and not springing up to mate to ice bucket. Disassembled auger parts and cleaned and dried and reassembled. Unit is now dispensing properly. Could not find an air leak in the dispenser door, so likely just normal melting ice. Call complete."
Near Austin, TX 78758
Luis
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01
Arrived on site for a defective compressor. Replaced compressor and filter drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly
Near Georgetown, TX 78633
Tyler
Job Details:
08/20/2020
REFRIGERATOR MAYTAG MSD2651HEW
"Arrived on site for filter housing broken in fridge. Found that the filter plate was cracked and broken not allowing the filter head to stay mounted properly. I was an,veto remount bracket in place and stabilize the filter head.
Near Austin, TX 78731
Luis
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KSCS25FVMS03
"Arrived on site for bin and dispenser issues. Found clips on upper portion of dispenser liner broken diagnosed unit will need a new freezer door
Near Georgetown, TX 78633
Cliff
Job Details:
08/20/2020
WASHER WHIRLPOOL WFW9450WR00
Arrived on site to diagnose a washing machine that is not starting cycles. Tested unit and found screw for door latch stripped out. Replaced screw and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78749
Leonardo
Job Details:
08/20/2020
OVEN WHIRLPOOL WFG540H0EH1
Arrived on site to replace ignitor. Replaced ignitor test unit an dunit test good no leaks present at this time job complete.
Near Leander, TX 78641
Jonathan S
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRF560SEYM05
T.O. Arrived on site for refrigerator not making ice. Upon arrival found unit with ice maker off and fill tube frozen found customer recently hooked up to water without flushing leaving air in the line. Steamed fill tube out turned ice maker on. Tested unit all tested good. No water leaks detected during service.
Near Lorena, TX 76655
Jonathan M
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL KRFC704FPS01
"Arrived on site for refrigerator that’s still not making a lot of ice. Inspected unit and work area. Customer advised that he had called in to KitchenAid trying to get a new icemaker for his freezer since he didn’t buy one when he bought the unit. When trying to get the new icemaker, he advised that they were still having problems with their ice making in the refrigerator section. He was advised to put it on Max ice and he advised that since putting it on max ice, it has made things worse. I called tech line and spoke to Ed SR# 7728451367. He advised to replace the icemaker due to the temperature reading 29° in the icemaker thermistor and 2° in the icebox thermistor. Went ahead and replaced the icemaker and tested the unit. Unit is working as designed. Call complete."
Near Round Rock, TX 78664
Cliff
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL ART308FFDM03
Arrived on site to diagnose a refrigerator that is not cooling. Found failed compressor in unit. Compressor will need to be replaced to complete repairs. Office will need to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB) and 1 W10843121 (drier-tube) and 1 W10913906 (coupler) and 1 W11092625 (compressor)
Near Smithville, TX 78957
Andy
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL KFIS29PBMS03
Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Kevin
Job Details:
08/20/2020
REFRIGERATOR MAYTAG MFI2570FEZ08
"Arrived on site and found Mullin is loose on the top connector, removed Mullin completely and after resetting it it is working properly, job complete"
Near Round Rock, TX 78664
Al
Job Details:
08/20/2020
FREEZER MAYTAG MZF34X20DW03
Arrived to inspect upright freezer not cooling.Confirmed the complaint and found the unit has a defective control. The unit turned on and off without warning and continued until it was unplugged.Removed and replaced the control.Unit now operates as designed.Customer told to wait approximately 24/48 hours for the unit to reach optimal temperatures.Job complete
Near Austin, TX 78722
Jacob
Job Details:
08/20/2020
FREEZER WHIRLPOOL KRFF507HPS00
Arrived onsite to replace ice maker. Spoke with customer about ice being made. Did not want to replace ice makers. Ice maker was working. No leaks at this time. Job complete
Near Kyle, TX 78640
Richard
Job Details:
08/20/2020
WASHER MAYTAG MVW7232HW0
Arrived onsite for the washer will not drain and lid is locked. Ran diagnostics and found error code F9E1 long drain. The lid is locked and there is clothes and water still in the basket. Unplugged washer to reset control. Ran diagnostics and while testing lid latch it did not respond to unlock and lock modes. Tested drain pump and there was no humming noise or vibration coming from pump. Ordering parts and office to schedule. Updated model and serial numbers. ; ordrng 1 W11394572 (LID LATCH) and 1 W11396717 (PUMP DRAIN) and 1 W11419171 (CONTROL )
Near Austin, TX 78733
Luis
Job Details:
08/20/2020
ICE MACHINE JENN-AIR JIM159XYRS0
"Arrived on site to install parts prev tech ordered. Installed water pan,ran diagnostics all test passed. Unit working as designed."
Near Leander, TX 78641
James
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID WRV986FDEM01
"Arrived on site and inspected sealed system for dye. Found fresh food evaporator clear, freezer evaporator clear, compressor, drier and condenser clear and no dye any where in compressor compartment. Called tech line and spoke to Leon #7728579876. Low side reading 15 inch vacuum and high side at 98 psi.
Near Austin, TX 78732
David Z
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KSCK25FVMS02
"Arrived on site to diagnose icemaker that is not producing ice. Found ice frozen and stuck in mold, and unit not cycling. Found the IM control light constantly blinking. Tried to replace I. Control but found new control had a broken connector. Jumped eye and still could not get IM to cycle. Replaced icemaker and reassembled as is. After 2 mins the unit filled and cycled. All is now working as designed. Call complete."
Near Austin, TX 78744
Jacob
Job Details:
08/20/2020
WASHER WHIRLPOOL WTW4816FW0
Arrived onsite for unit not washing correctly. Tested unit. Found that control was bad. Replaced control. Re tested unit. Also found that basket is not stable. CouldnÂ’t get agitator off. Ordered parts for tub and basket rebuild. Request 2 man and 2HR. Need authorization parts and service authorization.; ordrng 1 REQUEST (2MAN ) and 1 REQUEST (2HR) and 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W10772621 (screw) and 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 1 WP3951744 (agitator) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)
Near Del Valle, TX 78617
Jacob
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived onsite to replace parts to unit. Replaced ice container and chute. Tested unit. Unit test good. No issues at this time. Job complete
Near Austin, TX 78703
Richard
Job Details:
08/20/2020
DRYER WHIRLPOOL WHD5090GW0
Arrived onsite for the ventless dryer not drying properly. Ran diagnostics and found no error codes and tested all functions. Everything is working properly. Could not fine any issues at this time.
Near Austin, TX 78758
Wesley
Job Details:
08/20/2020
REFRIGERATOR KITCHENAID KRFC302ESS00
Arrived onsite and found customer wanted assistance ordering the freezer basket.
Near Hutto, TX 78634
Al
Job Details:
08/20/2020
MICROWAVE WHIRLPOOL WMH31017HS3
Arrived to inspect scratched and damaged panel control.Confirmed the complaint and removed and replaced it.Reassembled and unit tested as designed.Job complete Customer satisfied
Near Lakeway, TX 78734
Robert
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01
Arrived on site to test unit for freezer issues. Tested unit found wire within door is frayed. The fan will turn on and off while moving wires around. Office to reschedule.; ordrng 1 LW11202405 (FREEZER DOOR SS)
Near Buda, TX 78610
Jacob
Job Details:
08/20/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00
Near Georgetown, TX 78628
Tyler
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site for dishwasher tripping breaker. I ran the diagnostics mode and upon entry there were no error codes immediately indicating any sort of hardware failure. I then checked outlet, power cord, and terminal connections and found nothing loose or broken and all holding 120v well. The main control was receiving and sending the same 120v. During a test cycle all components such as heater, motor assembly, circulation and drain pumps, thermostats were running and functioning without any failures. I could not get the breaker to trip on the visit during any tests. I advised customer to have an electrician examine the gfci breaker assigned to the dishwasher to verify if it was holding the proper amperage when dishwasher is running a normal cycle. Unit functioning as designed call complete"
Near Leander, TX 78641
Jonathan S
Job Details:
08/20/2020
COOKTOP WHIRLPOOL KCGC506JSS00
"Arrived on site for back middle burner not high enough and back left not hot enough and not reliable. Upon inspection found back left not igniting properly and needing a conversion kit as well front right and left both burning to high needs conversion. Adjusted back middle flame, still not high enough needs conversion. Found not ETA available on parts. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTEANDSTICKYNOTE (SCH APT) and 1 W11238042 (CONVERSION KIT) and 1 W11339379 (LEFT MANIFOLD TUBE) and 1 W11378585 (LEFT ORIFICE HOLDER) and 1 W11381267 (LEFT REAR AND FRONT MANIFOLD )"
Near Dripping Springs, TX 78620
Brandon
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0
Arrived on site for customer complaint of f2e2 found UI control not responding. Part needed W11368911UI control
Near Cedar Park, TX 78613
Kayman
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL KDTM704KPS0
Arrived onsite for buzzing noise during wash cycle upon inspection and after putting the unit into diagnostics I found the motor making a slight but normal sounding buzz during the wash cycle. I noticed that the foam insulation on the toe kick had been ripped off during installation causing a amplified affect of the motor functions. I am ordering a toe kick for repair. Toe panel black (W11108991) RS for THU 9/3 customer request AM appt if possible. ; ordrng 1 W11108991 (TOE PANEL BLACK )
Near Kyle, TX 78640
Richard
Job Details:
08/20/2020
WASHER MAYTAG WFW70HEBW1
"Arrived onsite for the washer not working. During testing found that there is an error code for the door lock switch and the console is not responding correctly. Will need to replace control board , console, door lock switch. This is a stacked unit. Will need a 2 man 3hrs to do the repair. ; ordrng 1 2MAN (3HRS FOR REPAIR ) and 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR )"
Near Andice, TX 78628
Jonathan S
Job Details:
08/20/2020
DISHWASHER WHIRLPOOL WDF520PADM7
"T.O. Arrived on site for dishwasher smoking. Checked heater, heater was clear. Dissembled door checked wiring harness harness was good no signs of damage. Ran diagnostics mode and tested all tested good. Spoke with builder found unit was tested without water causing smoke. Unit is operating as designed no water leaks detected during service."
Near Round Rock, TX 78664
Al
Job Details:
08/20/2020
RANGE WHIRLPOOL WFG550S0HZ1
Arrived to inspect damaged display on newly installed range. Confirmed the complaint and removed and replaced the defective control.Reassembled and unit tested as designed.Job complete