Service History 846

Near Austin, TX 78754
Scott
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for freezer leaking . Found duck bill clogged closed . Replaced old drain with new drain kit .steamed drain tube . Removed ice . From bottom of freezer . Nomwater leaks detected at time of service .job complete
Near Austin, TX 78748
Kevin
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW4950XW "Arrived on site and inspected washer and found drain pump connection on control board is not attached properly. After re-seating ran all functions in manual diagnostic cycle and everything is operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78745
Leonardo
Job Details: 04/23/2019
RANGE WHIRLPOOL WEG515S0FS2 Arrived on site to test unit for damaged panel. Found scratched on panel replaced panel test unit and unit test good job complete.
Near Temple, TX 76502
Al
Job Details: 04/23/2019
DRYER AMANA NED4655EW1 Arrived to inspect dryer not working. Tested the unit and unit tested as designed. Customer advised the dryer now works.The dryer wasn’t powering on when she placed the call. No lint buildup observed at the time of service.Job complete.
Near Georgetown, TX 78633
James
Job Details: 04/23/2019
WASHER MAYTAG MVWB765FW1 Arrived on site and installed new gear case and rotor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Temple, TX 76502
Al
Job Details: 04/23/2019
WASHER WHIRLPOOL NTW4516FW3 Arrived to inspect washer not fill with enough water. Service tested the unit and unit tested as designed.There were no error codes at the ent of diagnostics test.Washer works as designed.JOB COMPLETE
Near Austin, TX 78735
Luis
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for cooling issue. Found large gap on fresh food door seal causing moisture build up in fresh food compartment. Remolded fresh food door seal checked door seal good.
Near , TX 78738
Paul
Job Details: 04/23/2019
OVEN KITCHENAID KODE500ESS04 Arrived onsite for the door that open/closes loosely. Ms stated the upper oven cavity light stays on unless you push hard on the door. I found the door rubbing and hanging up on the wood door jamb trim to the right of the oven (see pics). I was with ms when she called the contractor and he stated he would get someone to plane the trim down. Ms stated the oven wouldn’t heat and I told the contractor it wasn’t getting L2 and he was calling the electrician. Call complete.
Near Austin, TX 78758
Wesley
Job Details: 04/23/2019
OVEN IKEA IGS505DS1 Arrived on site and replaced control. Unit is now operating as designed.
Near , TX 78738
Paul
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTM804ESS2 Arrived onsite for the dishwasher with water remaining in the unit at the end of a cycle. Ms stated the unit was not drying and water was puddling in the bottom after a cycle finished. I found that the machine was working as designed but there had never been any rinse aid put in the dispenser. I explained to ms that rinse aid needed to be used for the machine to function properly. Call complete. Call was added by CS after I left so it didn’t get signed.
Near Austin, TX 78738
Brandon
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for customer complaint of unit not heating, found heating circuit to test good in diagnostic mode, instructed customer to use sani rinse and extended dry. Unit tested good."
Near Killeen, TX 76542
Arthur B.
Job Details: 04/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived onsite for customer complaint of top load washer not cleaning properly. Ran diagnostics and found no error F0E3 (Off Balance). Manually filled unit and found unit agitates,drain and spins as intended. Customer also concerned about OXY settings as well. Removed an replaced water valve. Reassembled and tested. Valve now works as intended. Customer is unhappy with unit’s performance. Call WPL Techline David SR#774678118 and advised of findings. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78758
Wesley
Job Details: 04/23/2019
WASHER MAYTAG MHW3505FW1 Arrived on site and found no drain symptom. Found drain filter clogged. Removed debris and lint. Unit is now draining as designed. All checks good. Advised customer on repair.
Near Killeen, TX 76542
Al
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 "Arrived to inspect leaking refrigerator.Confirmed the complaint and and disassembled the unit and found the unit needs an ice maker, dual valve and tube from valve to ice maker.Office to assist me in ordering and reschedule the appointment with customer.; ordrng 2 WPW10764668 (ICE MAKER )s"
Near Leander, TX 78641
James
Job Details: 04/23/2019
COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site and found left front burner barely igniting. I found orifice clogged with bubble solution missed while cleaning up from leak testing on previous visit. Removed orifice and cleaned. Tested operation and found unit working properly. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 04/23/2019
RANGE KITCHENAID KEBC101KSS06 Arrived onsite for the oven that the door gasket needs to be replaced. I replaced the door gasket. Customer paid over the phone and was not available to sign the ticket. Call complete.
Near Austin, TX 78758
Wesley
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and found unit not filling. No leaks when water entered manually. Replaced valve and found unit control will also be needed. Tested wire continuity harness not needed. ; ordrng 1 W11305308 (CONTROL)
Near Austin, TX 78757
Tyler B.
Job Details: 04/23/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for unit not starting, found latch faulty replaced latch and tested good. No leaks on site"
Near Georgetown, TX 78628
James
Job Details: 04/23/2019
RANGE ELECTROLUX EI30EW38TSA Arrived on site and tested operation. I found that the convection fans are making a loud rattling noise when running and stop when door has opened. Inspected fans and found both have abnormal play in the drive shafts. Unit will require both motors and fan blades to repair; ordrng 1 139008504 (MOTOR CONVECT ) and 2 139009100 (blade)s
Near Manor, TX 78653
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “leaking water from icemaker” complaint. Inspected unit and found crack in icemaker. Removed and replaced icemaker. Tested unit. Unit is performing as designed. No leaks detected, at time of service. If flooding occurs, again, please shut off water, but leave unit on. This allows tech to have better idea of where other water is coming from."
Near Manor, TX 78653
Joseph C.
Job Details: 04/23/2019
WASHER AMANA NTW4516FW2 "Arrived on site for “making loud thumping sounds while in operation” complaint. Inspected unit and found bent gearshaft and damaged basket. Ordering new basket. No leaks detected, at time of service.. ; ordrng 1 W10554251 (spin basket)"
Near Austin, TX 78727
Tyler B.
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDFE304DBL0 "Arrived on site for unit not turning on,found 120v, found plug for control panel in to control board corroded , unit will need control panel and return with control board to complete repair, both covered under k-aid 5yr warranty. No leaks on site; ordrng 1 WPW10537349 (panel-cntl)"
Near Bastrop, TX 78602
Steve C.
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE254ESS2 "And on site to replace the lower spray arm, upper spray arm and the sump and motor due to the unit not washing dishes properly. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Georgetown, TX 78626
Jonathan
Job Details: 04/23/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site. Found front door locked and no answer on phone. Contacted office, waited 10 minutes. ; ordrng 1 SEENOTE"
Near Round Rock, TX 78665
Tyler B.
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW6620HC "Arrived on site for fl error, found water valve not fully opening, replaced valve and tested good, no leaks on site. Advised Cust bigger loads better for balancing."
Near Florence, TX 76527
Joel G.
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 "arrived on site for the dishwasher not cleaning. Ran diags and verified motor fault error. Replaced motor, ran diags and verified operations., unit still under warranty, see pics. Verified no water leaks at time of svc call."
Near Georgetown, TX 78628
James
Job Details: 04/23/2019
WASHER GE GTW460ASJ9WW "Arrived on site and tested operation. I found the gear case making a loud noise during agitation and a rattling noise while in spin. Inspected gear case and found oil leaking from seal onto cam and belt. Unit will need new gear case, belt and washer hub to repair; ordrng 1 WH01X27538 (BELT) and 1 WH02X10364 (washer hub) and 1 WH38X27335 (GEAR CASE)"
Near Austin, TX 78738
Paul
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE104ESS4 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced all three spray arms and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Granger, TX 76530
Andy
Job Details: 04/23/2019
REFRIGERATOR MAYTAG MRT118FFFE00 Arrived on site for refrigerator not keeping temperature in freezer and freezing food in refrigerator. Tested and inspected unit and found temperature issues in freezer and refrigerator. Found ice ball on upper right side of evaporator and very little frost pattern elsewhere. Called tech line and spoke with Ed and was informed it is likely a sealed system issue. Spoke with CS and was instructed to order compressor and evaporator. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10507884 (COMPRESSOR ) and 1 W10836706 (EVAPORATOR ) and 1 W10843121 (DRIER )
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2019
WASHER MAYTAG MVWC415EW1 "arrived on site to inspect washer not operating. Upon further inspection, I tested in diagnostics and it showed error code F8E1-long fill. Cleared the codes and tested. No cold water came out again, same as last service. Removed the hoses from the valve and found a sandy substance in the cold valve screen. Advised customer that I would replace the valve this time, but they would need to contact someone to service the soft water system/water heater as if this issue continues, the customer would have to pay for parts/labor. Also found that the cold water valve at the wall is leaking so I advised the customer of my findings. Tested the unit after valve replacement and it operated as designed. No water leaks on the unit during service, job completed."
Near Georgetown, TX 78628
Joel G.
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher not drying and not heating water. Ran diags, no error codes. Hester came on and all functions check out fine. Found no rinse aid is being used. Informed customer that rinse aid needs to be used, heat dry and high temp wash needs to be selected. Verified no water leaks at time of svc call."
Near Spring Branch, TX 78070
Robert
Job Details: 04/23/2019
REFRIGERATOR FRIGIDAIRE FPRU19F8RFE Arrived on job for complaints of boor noise. Made adjustments to door. Door bearing not seated correctly.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW8800YW0 "Arrived on site for washer top rusted and causing rust stain on clothes. Performed diagnostics mode and ran automatic test cycle. Monitored operation, found all work properly. Found lid with major rust buildup. Service and labor $189.99 top frame $162.36 hinge $62.69 plus tax $34.24 total of $449.28. Disassembled top and installed new with hinge. Found lid separating. Contacted service manger on lid failure (CS). Will replace lid to no charge to customer. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE (SCH APT) and 1 W10842924 (GLASS LID)"
Near Austin, TX 78723
Joseph C.
Job Details: 04/23/2019
DRYER AMANA NED4655EW1 "Arrived on site for “broken door switch” complaint. Per my previous diagnosis, removed and replaced door switch. Unit would not come back on. Checked voltages and found ground to have power running to it. Recommend customer contact certified election for repairs. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Georgetown, TX 78628
Joel G.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL AFD2535DEW6 Arrived on site to diagnose fridge not cooling in ff section. Verified a defrost issue. Ohmed out heater circuit from board between Bn-Wh and got 30 ohms. Faulty main board. Replaced and verified operations. Verified no water leaks at time of svc call. Customer also know thT having fridge hooked up to hot water may damage fridge and cause issues.
Near Kempner, TX 76539
Arthur B.
Job Details: 04/23/2019
RANGE FRIGIDAIRE FFEF3054TSH Arrived onsite to remove and replace cooktop from prior tech’s diagnosis. Removed an replaced damaged cooktop. Reassembled. Customer satisfied with new replacement. No other issues found.
Near Cedar Park, TX 78613
Lou
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KFIV29PCMS00 "arrived on site to inspect refrigerator with frost buildup. Upon further inspection, I tested temps in the FC=6 degrees and RC=41 degrees. I found ice buildup at the back of the ice maker housing, on the ice maker facia and under the ice bin door gasket. Also, the ice bin door gasket was badly creased and will need to be replaced. The customer advised that the ice cream was not hard. I found that the customer set the temps in the RC=33 degrees and the FC=-5 degrees. I set them back to factory settings 37/0 degrees. I found in service pointer #W10545061D that due to the icing issue with the ice maker housing and facia, I need to order the complete facia heater kit with ice maker housing adaptor (W10648070). Therefore, I am ordering the kit, UI with control and the ice bin door, along with CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 W10648070 (heater) and 1 W10
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
DRYER WHIRLPOOL MEDB765FW0 "Arrived on site for customer complaint of door not closing, I replaced door, panel, hinges, and strike, unit tested good."
Near Austin, TX 78736
Leonardo
Job Details: 04/23/2019
MICROWAVE MAYTAG MMV5208WS0 Arrived on site to test unit for unit not heating. Test unit and found bad magnetron and bad cap and diode.
Near Austin, TX 78750
Lou
Job Details: 04/23/2019
OVEN KITCHENAID KEBC177KSS05 "arrived on site to inspect wall oven not heating. Upon further inspection, the customer advised that they used the self clean feature for the first time since moving into the home and it stopped heating. I removed the unit from the wall and tested the TOD and found it open. I checked all other components and all were good. I removed and replaced the TOD and tested the unit and it heated/operated as designed. Job completed"
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNT00 Arrived on site to diagnose fridge having a hot mullion and slightly high temps. Found condenser fan not working. 0 vac to the fan mtr. Control board needs replaced and fan motor winding also registering open. Customer to get AUTHO and reschedule with customer. Waiver signed before pulling fridge out. ; ordrng 1 W10124096(AUTHO) (FAN MTR ) and 1 W10823804(AUTHO) (control electronic)
Near Austin, TX 78759
Wesley
Job Details: 04/23/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onnsite and adjusted the strike to repair door not closing symptom. Unit is now operating as designed.
Near Killeen, TX 76541
Arthur B.
Job Details: 04/23/2019
RANGE AMANA AER6303MFS2 Arrived onsite for customer complaint of freestanding range getting error code F1E1 (Internal Board Error). Verified proper voltage coming to unit. Advised customer unit will need new control. No other issues found.; ordrng 1 W11297545 (cntrl-elec BLK)
Near Austin, TX 78746
Scott
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on site for unit staying locked . Found dispenser is leaking and getting more soap in unit then called for causing sudsing issues . Ordering dispenser assembly . Part 172.44, labor 259.99. Total 432.43. Collected 109.99 cc w/ tax . No other leaks detected at time of service ; ordrng 1 W10862190 (dispenser)"
Near Austin, TX 78746
Scott
Job Details: 04/23/2019
DRYER WHIRLPOOL WED92HEFU0 "No issues with dryer , was washer leaking . No charge"
Near Lakeway, TX 78734
Paul
Job Details: 04/23/2019
OVEN KITCHENAID KEBS207BSS00 "Arrived onsite for the oven not reaching temp or maintaining temp. I checked all of the elements in the upper convection oven and the lower conventional oven. All elements homed out correctly. I tested both ovens when set at 350 degrees and found all of the elements cycling in preheat and working as designed. Both ovens reached set point, cycled, and worked as designed. The customer was using tin foil on the lower rack covering it completely and I explained how this will affect the performance of the ovens.
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
WASHER MAYTAG MVWB835DW0 Arrived on site washer leaking from dispenser. Tested and inspected unit and found failed inlet valve as well as issues with drawer. Removed failed parts and replaced with new. Tested unit and all operations are normal. Also instructed customer on use and care of unit. No water leaks present at time of service.
Near Austin, TX 78746
Luis
Job Details: 04/23/2019
ICE MACHINE WHIRLPOOL GI15NDXZB2 Customer canceled service unit started working
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
REFRIGERATOR UNKNOWN HA10TG21SS "Arrived on site for customer complaint of unit leaking water into refrigerator section. Found air leak coming from freezer door not sealing, I adjusted the hinge of freezer door, unit tested good."
Near Taylor, TX 76574
Andy
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for refrigerator with slow ice production. Tested and inspected unit and found issues with water valve and freezer temperature tested at 21° Removed failed valve and replaced with new. Called tech line and spoke with Dustin Was instructed to check frost pattern and air flow, frost pattern checked good and evaporator fan checked good as well. Noticed that freezer was very full, asked if that would effect air flow and temperature. Was made aware that is likely an issue and was instructed that have customer clean freezer out and not to have it overloaded. All operations are normal. No water leaks present at time of service."
Near Austin, TX 78731
Luis
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for loud noise and not dispensing ice. Found ice jammed in bucket gears,removed ice tested ice dispenser working. Found vibration noise from condenser coil. Adjusted condenser coil away from rubbing against cabinet enclosure"
Near Austin, TX 78724
Joseph C.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “not spinning or washing” complaint. Inspected unit and found capacitor unplugged and damaged. Removed and replaced capacitor. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78626
Andy
Job Details: 04/23/2019
OVEN GE JT5000SF5SS Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Temple, TX 76502
Al
Job Details: 04/23/2019
WASHER MAYTAG MVWC465HW1 Arrived to inspect washer making clicking type noise.Confirmed that noise during diagnostics mode just before spin.Removed and adjusted cam spring. Reassembled the unit.Unit failed to make noise in manual high speed spin. Ordering the following to complete the job.W11035747 gear-caseW10913953 ActuatorW10721967 Cam; ordrng 1 W10721967 (CAM) and 1 W10913953 (ACTUATOR ) and 1 W11035747 (GEARCASE)
Near New Braunfels, TX 78132
Robert
Job Details: 04/23/2019
COOKTOP WHIRLPOOL JGD8345ADB Arrived on job for complaints of knob not turning. Found left rear valve stuck. Will need to replace valve. ; ordrng 1 WP7502P384-60 (valve-brnr)
Near Cedar Creek, TX 78612
Steve C.
Job Details: 04/23/2019
WASHER MAYTAG MVWC425BW1 Arrived on site to replace the control due to unit not working properly. Replaced the control and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near Canyon Lake, TX 78133
Robert
Job Details: 04/23/2019
OVEN JENN-AIR JGRP436WP02 Arrived on job to replace hinges and gasket. Found igniter too far from ground.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/23/2019
REFRIGERATOR GE HA10TG21SS "Arrived on site for customer complaint of unit leaking water into refrigerator section, found refrigerator door not sealing correctly, I adjusted door hinge, unit tested good."
Near Leander, TX 78641
James
Job Details: 04/23/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived on site and tested operation. Customer stated the door had to be slammed to get the lights to go off. I found the bottom right corner of the door was not hooked in placed. Removed door and seated properly. Tested operation and found door now closing properly. Job complete
Near Austin, TX 78734
Paul
Job Details: 04/23/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for the washer not filling with enough water. Ms stated that sometimes the unit has clothing coming out dry. I checked stored error codes and found an F3E2, F0E4, F0E3, & F5E4. I ran service test 51 twice and all test passed. I found nothing wrong with the inlet thermistor or the door latch. I went ahead and ran service test 52 to calibrate the unit again. I went over loading with the customer and explained about the overload error. The unit is working as designed. No water leaks were present at the time of service. Call complete."
Near Austin, TX 78733
Scott
Job Details: 04/23/2019
MICROWAVE GE PEB7227DL1WW Arrived on site for door not opening on MW. Found service pointer on ge service web site RA01-19. Ordering new door and control panel . CS has ordered parts . Please call to set return visit .; O-emld tckt
Near Wimberley, TX 78676
Brandon
Job Details: 04/23/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PFFA "Arrived on site for customer complaint of unit not dispensing cubed ice, found solenoid stuck in the up position, I adjusted the solenoid, unit tested good."
Near Temple, TX 76502
Al
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived to inspect freezer closing issues. Confirmed the complaint and removed the freezer door. Removed the baskets and checked the brackets. I cleaned and lubed the brackets, reassembled the unit and unit now closes to the customers satisfaction.JOB COMPLETE"
Near Hutto, TX 78634
Tyler B.
Job Details: 04/23/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site for unit humming, found unit humming when arrived pulled unit out and it stopped, found back metal panel mange led causing noise and found power wire copper slightly exported, will need panel and cord to complete , no leaks on site; ordrng 1 CNOTE (OFFICE RS) and 1 W11239039 (PWR HARNESS) and 1 WPW10270394 (cover-back)"
Near Belton, TX 76513
Al
Job Details: 04/23/2019
DRYER MAYTAG MEDB765FW0 Arrived to inspect squeaking dryer. Confirmed the complaint and removed and replaced the repair kit.Reassembled the unit and unit tested as designed.No lint buildup observed at the time of service.JOB COMPLETE
Near Sunset Valley, TX 78745
Kevin
Job Details: 04/23/2019
WASHER WHIRLPOOL WFW96HEAU0 "arrived on site and found saved error codes F8e1, f5e2, washer is stacked. There are two sets next to each other. Took pictures of installation any repairs would require two technicians. Found debris on door where it contacts bellow and it is dripping past bellow seal. Bellow is not cracked or broken, after cleaning it ran another cycle and it is no longer leaking. No water leaks detected at time of service, job complete."
Near Austin, TX 78748
Kevin
Job Details: 04/23/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for washer valve dripping into tub, replaced valve and it is no longer dripping. No water leaks detected at time of service. Job complete"
Near Austin, TX 78730
Paul
Job Details: 04/23/2019
REFRIGERATOR GE ZISB420DMA "Arrived onsite to replace the previous diagnosed parts. SM and Ireplaced the FC door, The solenoid valve in the old door was frozen due to age and the screws were stripped out. The new door came with a built in 1/4 inch line and the original door has a 5/16” line. The new door 2 pin connector is a male and the old door had a female connector because the UI is male (See pics). Ordering c-notes, ice dispenser solenoid and 3 screws, 5/16 X 1/4 connector, & UI.; ordrng 1 C-NOTES (CS IS ORDERING THE PARTS NEEDED FOR THIS CALL.)"
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site to diagnose loose handle on frz door. Set screws weren’t tightened down all the way. Tightened, verified operation. Verified no water leaks at time of svc call."
Near Leander, TX 78641
James
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL KBSD618ESS01 Arrived on site and installed new front for customer. I also found the clear plastic on lower shelf has come out as well and will need new drawer front to repair. Customer stated that their door alarm was not working. Opened door and waited for alarm. Instructed customer that it’s usually around 5 minutes for the door alarm to sound and found after about 5 minutes the alarms sounded. I will return with freezer drawer from to complete repair. ; ordrng 1 WP2256271 (front-bskt)
Near Austin, TX 78726
Paul
Job Details: 04/23/2019
ICE MACHINE KITCHENAID KUIC18NNZS0 Arrived onsite for the ice machine that still making to much ice. I ran diagnostics and the unit worked as designed and there were no error codes. I tested the bin thermistor again from the control with ice on it and it was only registering 6 Kohms making it defective. I replaced the bin thermistor. Call complete.
Near Austin, TX 78759
Wesley
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Arrived n site for dim light condition and no light in freezer. Replaced both led panels. Unit is now operating as designed. All checks good.
Near Hornsby Glen, TX 78725
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site for “ice buildup in top of freezer and on top of freezer door” complaint. Inspected unit and could find no gaps in door gaskets. I did find parting between liner and cabinet. Ordering two tubes of adhesive. Both door faces of cabinet will need to be sealed. . No leaks detected, at time of service.; ordrng 2 WP482338 (adhesive)s"
Near Austin, TX 78731
Luis
Job Details: 04/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for upper portion of freezer not freezing. Ran diagnostics no air flow from fan diagnosed failed evaporator fan motor in freezer. Replaced fan motor powered unit on ran diagnostics fan motor powered on
Near Austin, TX 78725
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR AMANA ASI2575GRS00 "Arrived on site for “intermittent water dispensing” complaint. Per my previous diagnosis, removed and replaced ice door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78737
Kevin
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE254ESS2 "Arrived on site and inspected dishwasher and found upper rack adjusters have failed. Replaced adjusters and it is now operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78723
Joseph C.
Job Details: 04/23/2019
REFRIGERATOR GE HTR17DBSERWW "Arrived on site for “not cooling and just clicking” complaint. Inspected unit and found compressor passes pin resistance check. Condenser fan is rotating very slowly. Ordering new start device, capacitor and condenser fan. Return for repairs on 04/25.; ordrng 1 WR02X10098 (grommet cond fan) and 1 WR02X12149 (ring compression) and 1 WR09X10106 (overload/ptc) and 1 WR55X24065 (kit capacitor 15 uf) and 1 WR60X10168 (motor cond fan) and 1 WR60X10207 (blade cond fan asm)"
Near Kyle, TX 78640
Kevin
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced hub, gearcase, motor and cam kit. After replacement ran calibration cycle and automatic test cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Manchaca, TX 78652
Leonardo
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site to test unit for upper rack falling. Test unit and found left side adjuster broken. Replaced both adjusters Replaced adjusters test unit and unit test good job complete
Near Austin, TX 78722
Scott
Job Details: 04/23/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on for dishes not drying . Ran diagnostics , no error codes . No rinse aid in tank . Heater is coming on at end of diagnostics cycle . Customer instructed on how important rise aid is in the drying prosseces .no water leaks detected at time of service . Job complete ."
Near Leander, TX 78641
James
Job Details: 04/23/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and tested operation. I found no operation from upper oven. Customer stated that sometimes it would work and others not. Checked for faults and found communication errors from ui to control. Unit will need new console and control to repair. Instructed customer that the console is expart and office will schedule return visit for repair. ; ordrng 1 W11261167 (CONTROL ) and 1 W11297709 (CONSOLE )
Near Georgetown, TX 78633
Joel G.
Job Details: 04/23/2019
WASHER WHIRLPOOL WTW8800YC0 "Arrived on site for washer making noise, leaking and lid shutting too hard. Hoses for bleach and detergent dispensers are leaking. Stator and rotor are grinding, shocks are worn out and the hinges are faulty causing lid to shut too fast. Customer declined repair. Parts $807 and 249.99 labor +tax. Collected 119.06 for svc fee."
Near Hornsby Glen, TX 78725
Joseph C.
Job Details: 04/23/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for “not drying dishes” complaint. Inspected unit and found dispenser not dispensing rinse aid. Removed and replaced dispenser. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 04/23/2019
MICROWAVE JENN-AIR JMW2430DP02 Arrived on site to install previous diagnosed part. Removed unit and installed switch.Tested unit and installed. Tested door operation. All tested good. Customer stated that when you push left on door unit stops working. Called tech support ). He stated that when pressing in on left side is causing switch to disengage. Unit is operating as designed.
Near Georgetown, TX 78626
Jonathan
Job Details: 04/23/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site to install previous diagnosed part. Removed ice maker and harness. Installed new wire harness and installed unit. Unit started cycle when powering up ice maker . Monitored ice cycling and fill. All tested good, no water leaks present.
Near Buda, TX 78610
Kevin
Job Details: 04/23/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer and found Control panel is unresponsive, customer was experiencing communication error between control board and control panel before it stopped completely. Replaced control board and control panel and ran test at 51 and 52 and all function has restored to washer. No water leaks from connections at time of service, job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 04/23/2019
COOKTOP WHIRLPOOL KICU569XBL Arrived on job to replace module and display. After replacement test operation.
Near Austin, TX 78701
Wesley
Job Details: 04/23/2019
WASHER WHIRLPOOL WET4027EW0 Arrived onnsite and removed clothes stuck under impeller. Advised customer on use and care and removed lint from vent.
Near Austin, TX 78746
Scott
Job Details: 04/23/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not starting . Found control panel had no response . Replaced console UI . Ran diagnostics cycle all checked normal. No water leaks detected at time of service. Job complete ."
Near Pflugerville, TX 78660
Andy
Job Details: 04/19/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/19/2019
ICE MACHINE WHIRLPOOL GI15NDXZB0 "Arrived on site and inspected ice machine and found no production, started icemaker and it filled with water and evaporator plate gets cold but there is no water flowing over it. Recommended replacing recirculating pump, after replacement water is flowing, requested that customer let it run for a minimum of 24 hours before using any ice. No water leaks from Connections at time of service, job complete"
Near Austin, TX 78744
Scott
Job Details: 04/19/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 "Arrived on site for microwave dead . Found fuse. Had blown Due too switch failure . Replaced both interlock, fuse. Tested unit all checked good. Job complete"
Near Killeen, TX 76542
Arthur B.
Job Details: 04/19/2019
DISHWASHER FRIGIDAIRE FFBD2408NB10C "Arrived onsite for customer complaint of dishwasher not draining properly. Upon tested unit, found door latch not fully latching to strike. This is causing the dishwasher to shut off mid cycle. Ordering new latch and catch. Customer next available is Wednesday 4/24. All water connections were dry at time of service.; ordrng 1 154662601 (strike, door) and 1 5304517278 (DOOR LATCH )"
Near Waco, TX 76704
Al
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TW Arrived to inspect unit dripping fluid. Inspected and noticed the condenser motor was not on. Removed and replaced the motor. JOB COMPLETE
Near Waco, TX 76710
Al
Job Details: 04/19/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer not draining. Couldn’t access the unit due to all of the merchandise around the washer.Looked at the unit and discovered the latch was damaged.NEEDS MORE WORK.; saved tckt
Near Kingsland, TX 78639
Cliff
Job Details: 04/19/2019
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived on site to diagnose the refrigerator that will not stop producing ice. Tested unit and found BELL arm switch malfunctioning causing constant production. Replaced ice maker assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78726
Tyler B.
Job Details: 04/19/2019
REFRIGERATOR GE TFX30PRYEWW "Arrived on site for unit leaking, removed panel and found water lines dried out and cracked at valve outlets, was able to removed lines and trim to fresh bit of line, and re connected and tested good, dispensing water and making ice with no leaks on site"
Near Austin, TX 78744
Scott
Job Details: 04/19/2019
REFRIGERATOR FRIGIDAIRE FFHS2611LWF "Arrived on site replaced control and freezer gasket. Steam freezer evaporator. All check good . Will need parts reaserch on ice maker , not the right connection . No water leaks detected at time of service . ; ordrng 1 ICEMAKER and 1 PARTSRESEARCH"
Near Spicewood, TX 78669
Brandon
Job Details: 04/19/2019
DISHWASHER WHIRLPOOL WDF760SADB2 "Arrived on site for customer complaint of unit not washing, I found faulty wash motor, I replaced motor, unit tested good."
Near Austin, TX 78738
Luis
Job Details: 04/19/2019
REFRIGERATOR/TOP GE PYE22PSKJSS "Arrived on site for noise issue and water leaking during dispensing coffee. Unable to recreate noise tested coffee dispenser,water leaking from before dispensing coffee ordering motor that pierces coffee cup and dispenser water; ordrng 1 WR60X26821 (MOTOR)"