Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
DISHWASHER KENMORE 665.13543N412 "Arrived on site for “not washing dishes” complaint. Inspected unit and found sump motor blocked. Freed obstruction and tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and then inspected the thermistor. It was in the wrong position, behind the capillary tube on the high side of the evaporator and I moved it to the return, per a prior recommendation from a different unit’s MFG tech line call. I tested the unit and it operated as designed. No leaks observed during service."
Near Austin, TX 78717
Lou
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG515S0ES1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested the unit. My temp readings were 317, 388, 324, 395, 325 for an average temp of 349.8 degrees. I advised the customer of the repairs and the temp readings. No gas leaks detected during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 01/16/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived onsite for the vent hood with the light only working on low setting. I found the red wire from the switch for the high setting not snapped into the junction block. I snapped the wire in and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78747
Brandon
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for customer complaint of noise issue, found debris caught in blower motor, after I removed debris, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Arrived on site for “no ice dispensing” complaint. Inspected unit and found cubed ice solenoid to be broken. Removed and replaced solenoid. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Lou
Job Details: 01/16/2019
WASHER UNKNOWN WFW9250WW00 "arrived on site to inspect washer error code. Upon further inspection, I found error code LF. I cleared the code and placed the normal mode and began a cycle. After approximately 25 minutes, the unit operated as designed. I advised the customer that the sensor hose and control would need to be replaced. I removed and replaced the control and sensor hose and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Arthur B.
Job Details: 01/16/2019
ICE MACHINE KITCHENAID KUIX505ESS1 "Arrived onsite for customer complaint of ice machine making loud humming noise when filling recurring issue. When arrived, confirmed the noise when filling. Turned water off to removed pressure reducer from water valve. Turned water back on and tested unit. Unit now fills with no noises. Good water flow entering fill tray. All water connections were dry at time of service."
Near Austin, TX 78703
Scott
Job Details: 01/15/2019
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site replaced panel control . Ran diagnostics all checked good . No water leaks detected at time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site. Checked for not advancing issues. Found bad timer not allowing unit to advance. Will need timer to repair unit. Reschedule for 1/16/19; ordrng 1 W10185982 (timer)
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR JENN-AIR JS48NXFXDE01 Arrived on site. Checked for freezing issues. Found vegetables in drawer freezing. Removed damper and added silver tape to close down flow of air going to drawer. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site. Check for no water issues. Found installers didn’t turn on the water. Turned on shut off valve and checked dispenser and icemaker, all functions tested OK. No leaks present. Job complete"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/15/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on job to replace track and adjuster. Only one track needed but both adjusters replaced. After replacement of parts test operation.
Near Wimberley, TX 78676
Brandon
Job Details: 01/15/2019
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site for customer complaint of loud noise during spin. I cleaned out debris inside of door bellow, could not duplicate loud noise. Instructed customer to clean unit, and video record the noise if it happens again."
Near Georgetown, TX 78628
Jonathan
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KUWL304ESS "Arrived on site for wine cooler buzzing. Measured temperature at 40°. Found rattling noise coming from condenser and compressor. Gained access to compressor and condenser. Made minor adjustment to condenser. Installed unit and leveled. Tested operation, all tested good. No water leaks present at time of service."
Near Austin, TX 78757
Wesley
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRSF505ESS0 Arrived on site and found freezing water line. Found customer had consistently run the fridge at 33f. Corrected temps. Unit is now operating properly and will dispense water.
Near Salado, TX 76571
Arthur B.
Job Details: 01/15/2019
OVEN WHIRLPOOL WOS51EC0AS00 "Arrived onsite for customer complaint of fan noises after powering off and temperature off. When arrived, unit was preheated to 350F. Found temperature was maintaining 375F. Adjusted temperatures to -20F. Preheated unit to 400F. Oven maintained temperature within +/- 10F. Advised customer noises from fan after powering off is normal to allow proper cool off inside cabinet. No other issues found."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
ICE MACHINE KITCHENAID KUID308ESS2 Arrived on site for no ice condition. Tested unit and found that neither water pump was running. Voltage was present to both pumps. Will order both pumps. Also order a user interface in case it may be needed. All water connections are dry. Only one interface shows to be in stock so office will check and then reschedule customer.; ordrng 1 W10865633 (cntrl-elec) and 1 WPW10489125 (pump)
Near Temple, TX 76504
Arthur B.
Job Details: 01/15/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for dealer complaint of washer not spinning out clothes. Ran diagnostics and found error code F7E5 (Shifter Error). Found actuator faulty. Removed and replaced actuator and reassemble. Calibrated unit. Unit completed successfully. Unit fills,agitates,drain and spins as intended. No other issues found."
Near Austin, TX 78731
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Arrived on site for no cool. Removed evaporator cover,found large iceball on inlet to evaporator coil. Removed evaporator installed new evaporator,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Repair covered under AUTHO WI4Z500EPL1"
Near Austin, TX 78702
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for noise complaint. Compressor and fans running found no issue with unit no vibration noise,normal operating noise for compressor and fans unit working as designed. AUTHO WI9QD00DL1"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWX655DW1 "Arrived on site. Check for no operation issues. Found button sticking at times. Replaced control and cycle, all functions tested OK. No leaks present. Job complete"
Near Copperas Cove, TX 76522
Steve C.
Job Details: 01/15/2019
RANGE GE JP3530SJ3SS Arrived site for the unit will randomly turn off. Disassemble the unit and found a connector on the switch connected. Security connection to the switch and tested the unit. Unit is working properly and if customer is having more problems to contact a electrician. Unit burners are working properly and job complete.
Near Austin, TX 78731
Cliff
Job Details: 01/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 Arrived on site to diagnose a microwave that is making unusual noise. Tested unit and found fan motor not fully mounted causing fan blade to rub on shroud. Remount the fan properly and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
RANGE WHIRLPOOL WFC310S0EW1 Arrived to inspect range not working. I checked voltage at the back of unit with unit plugged in and got247/134/134All burners and elements (bake and broil work). Customers complaint is after 10-20 minutes of cooking the unit shuts off and she has to turn power on at the breaker.
Near Driftwood, TX 78619
Brandon
Job Details: 01/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of UIB not responding to certain functions, found defrost button, and reheat buttons not responding. Also found display missing digits. ; ordrng 1 W11197501 (UIB)"
Near Georgetown, TX 78626
Jonathan
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for refrigerator RC not cooling. Measured temperature in RC at38° and FC at 0°. Tested dispenser and ice maker cycle. Performed diagnostics mode and tested thermistor. Tested damper door and compressor. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and replaced lid lock diagnosed on previous visit, after replacement ran a diagnostic cycle and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Austin, TX 78748
Kevin
Job Details: 01/15/2019
DRYER WHIRLPOOL WED4850HW0 "Read notes before returning, Arrived on site and found installers had incorrectly attached power cord to dryer, and electrician has already been on site, removed rear panel dryer and confirmed fuse, cutoff and element are operating. Incoming power is 80V on 1 leg and 120V on leg 2. Took pictures. The electrician will need to return to correct voltage so that dryer continues to operate properly."
Near Austin, TX 78721
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “no ice” complaint. Inspected unit and found icemaker fill tube heater wire broken from connector. Ordering new. Adjusted feet, to bring front of unit even. Return for repairs on 01/21. No leaks detected, at time of service.; ordrng 1 W11226501 (FILL TUBE HEATER)"
Near Austin, TX 78735
Brandon
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site for customer complaint of unit not dispensing water, found frozen water reservoir, after defrost, unit tested good."
Near Leander, TX 78641
James
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and tested operation. I found temps in freezer and fresh food to be correct. I did find the ice to be clumping in ice bin and appears small and wet. I tested the booster fan and found it to be running at proper speed. Instructed customer of unit operation and that long run times are normal. Unit will need new ice fan to correct low air flow through ice maker housing ; ordrng 1 W10846539 (evaporator fan blade)
Near Kyle, TX 78640
Robert
Job Details: 01/15/2019
WASHER MAYTAG MVWC565FW1 "Arrived on job for complaints of washer not working lock switch was damaged,replaced latch tested cycle passed. No leaks detected at time of service"
Near West Lake Hills, TX 78746
Scott
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for light flickering on bottom of ice maker cover front . Replaced led light , all lights are now lighting properly . No water leaks detected at time of service . Job complete ."
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/15/2019
WASHER MAYTAG MVWB855DC2 "Arrived on site for unit making clacking noise, replaced WASHPLATE and tested and unit still made noise. Removed and replaced GEARCASE and clutch. Re assembled and tested good. No noises no leaks on site"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site. Check for no spinning issues. Found error code for bad shifter. Replaced shifter and cycled, all functions tested OK. No leaks present. Job complete"
Near Spicewood, TX 78669
Luis
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for water leaking diagnosed split on fill tube. Removed damaged fill tube installed new fill tube assembly ran icemaker through a cycle water filled icemaker no Neal’s unit working as designed.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW8000BW Arrived on site and found rotor bolt seized and subsequently stripped out. Ordering tub assembly and rotor to repair per CS. 2 hours. ; ordrng 1 2HOURS and 1 280146 (ROTOR) and 1 W10381078 (TUB)
Near Austin, TX 78723
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL ED2KVEXVL01 "Arrived on site for “no water or ice” complaint. Inspected unit and found pinched supply line under unit and filter in need of replacement. Recommend installation of secondary filter, due to debris, collected from supply line. Unit is performing as designed. No leaks detected, at time of service. Customer declines purchase of new filter."
Near Austin, TX 78732
Paul
Job Details: 01/15/2019
WASHER WHIRLPOOL MVWB865GC0 Arrived onsite for the washer leaving white spots on the clothes. Ms stated the unit shakes bad. I checked stored error codes and found an F0E3 & F2E2. I ran service diagnostic test 51 and all test passed. I found the unit had been installed with spacers on the legs. I removed the spacers and leveled the tub and basket in the chassis. I ran manual high speed spin and the unit was smooth. I advised the customer on using warmer water and possibly needing to get liquid detergent designed for washing colors. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Killeen, TX 76543
Al
Job Details: 01/15/2019
REFRIGERATOR MAYTAG MRT118FFFE01 Arrived to inspect unit not making ice. I checked the valve for voltage. Removed and replaced the valve and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Del Valle, TX 78617
Joseph C.
Job Details: 01/15/2019
DRYER ROPER RED4516FW0 "Arrived on site for “no power” complaint. Inspected unit and found old power wire was used and does not maintain contact with wall plug. Recommend customer purchase new wall plug and power cord. Also, recommended that customer purchase two dryer vent elbows and four dryer vent clamps, so that proper venting may be attained. Capacitor, on motor, is faulty and motor needs to be replaced. Ordering new motor. Return for repairs on 01/16.; ordrng 1 279827 (motor!dryer)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/15/2019
RANGE WHIRLPOOL WFE515S0ES1 "Arrived on site for broken hinges, replace both and tested good"
Near Killeen, TX 76549
Arthur B.
Job Details: 01/15/2019
DRYER AMANA NED4655EW1 Arrived onsite for customer complaint of dryer not starting recurring issue. Removed back panel and found thermal fuse open. Removed and replaced fuse. Tested unit. Found element glow bright red. Removed element and found undergarment wire was grounding element. Removed obstruction and retested. Dryer now heats and tumbles as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Austin, TX 78728
Paul
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH73521CS5 Arrived onsite for the microwave to replace the previous diagnosed parts. I replaced the door. Call complete.
Near Harker Heights, TX 76548
Al
Job Details: 01/15/2019
WASHER MAYTAG MVWB850YG1 "Arrived to inspect washer making a grinding noise. Confirmed the complaint and attempted to change out the bearing kit, but the inner tub need to be replaced as well. I Ordered SHAFT ASM - TUB AND BEAR W10381078. OFFICE CS TO FOLLOW UP WITH WHIRLPOOL ON THE TUB WARRANTY INFORMATION.. I WILL RETURN WITH THE BEARING KIT AND TOOL ON NEXT VISIT.Needs more work; ordrng 1 W10381078 (SHAFT ASM - TUB AND BEAR)"
Near Leander, TX 78641
Jerry C.
Job Details: 01/15/2019
WASHER MAYTAG MTW6700TQ1 "MTW6700TQ1 Arrived to inspect code and noise. I found the bearing assembly failed and very noisy. The log valve was badly restricted and the drain pump was locked. Due to requiring the three separate parts and labor for the bearing assembly, the customer elected to replace the machine. No leaks observed during service. TL100 $99.99"
Near Austin, TX 78757
Wesley
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite and replaced control UI and pantry UI. All checks good. Unit is now operating as designed.
Near Austin, TX 78737
Kevin
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Arrived on site and inspected refrigerator and found no interior lights are on, due to service pointer W11218221 replaced the LED control board and all the lights have returned and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Manor, TX 78653
Joseph C.
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “intermittent light and turntable operation” complaint. Inspected unit and ran for 15 cycles, alternating between 30 and 60 seconds. Could not duplicate problems, at this time. Service fee is $108.24(MW100)."
Near Austin, TX 78704
Leonardo
Job Details: 01/15/2019
RANGE WHIRLPOOL WFG231LVS1 Arrived on site to test unit for noise coming from stove. Test unit and found center burner making noise due to unit not being leveled making unit shake and vibrate when people walk near it. Leveled unit and test unit and no more noise job complete no leaks present at this time.
Near Austin, TX 78704
Scott
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Arrived on site for fridge leaking on floor .found drain duck bill clogged causing water to cascade out of freezer bottom . Replaced drain tube with new drain tube kit . Removed ice from freezer and steamed out evaporator drip pan and drain hole . Did find and recommended to customer to have supply line replaced due to finding its been dripping . Shut off water to fridge to minimize any damage . No other water leaks detected at time of service . Job complete ."
Near Austin, TX 78728
Paul
Job Details: 01/15/2019
OVEN WHIRLPOOL WFE745H0FS0 I called the customer and told mr the office would call to RS because only 2 out of the 3 parts that were requested had been ordered from the Skype message to the office on Tue 1/8/2019. Ordering C-NOTES & W10917724 SWITCH-INF.; ordrng 1 W10917724 (SWITCH-INF)
Near Austin, TX 78739
Brandon
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for customer complaint of unit leaking, found leK coming from cracked tube. I replace the tube, unit tested good."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB00 "Arrived on site. Check for icemaker issues. Found bad thermostat on ice maker creating ice to clump up. Replaced ice maker and cycle, all functions tested OK.Instructed customer to dump out ice once a month to keep from having to dispenser issues. No leaks present. Job complete"
Near Taylor, TX 76574
Lou
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, using my multimeter, I tested temps in the rc and fc sections. Temp readings were rc=36 degrees and fc=2 degrees. I placed the unit in diagnostics and tested the ice level sensor ad it passed; tested the ice maker and it showed error code E2-motor lost position. I tested the motor in mode 57 & 59 and got no functions from the ice maker. I removed and replaced the ice maker and tested and it operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Driftwood, TX 78619
Brandon
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL KOCE500EWH02 "Arrived on site for customer complaint of door not closing properly. Found unit to test good if customer will allow the sprigs to close the door, and make sure they are closing manually."
Near Bertram, TX 78605
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Removed and replaced cracked icemaker fill line. Inlet water valve has a small leak an lower cover has a broken snap on right side. Office to.ocate part and schedule service. Water connections are dry.; ordrng 1 67006329 (cover- wat) and 1 W11043013 (valve)
Near Austin, TX 78724
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for “filter stuck in housing” complaint. Inspected unit and found broken filter housing. Repaired housing (reattached filter puller to door). Unit checks good. No leaks detected, at time of service."
Near Belton, TX 76513
Arthur B.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for customer complaint of french door refrigerator not making ice. When arrived, found had full, bucket of ice made. Went ahead and installed from spacer between LH RC door and switch for better contact. No other issues found. All water connections were dry at time of service"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found icemaker bucket to be defective from the bottom side and not meeting with motor coupling. All water connections were dry.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/15/2019
RANGE WHIRLPOOL JGRP536WP01 Arrived on site for control and UI replacement due to. O touch. Replaced control and UI. Programmed unit and tested all bake and broil functions and Tested good. No gas leaks on site
Near Pflugerville, TX 78660
Wesley
Job Details: 01/15/2019
RANGE WHIRLPOOL WFE530C0ES0 Arrived at n site and found unit burner shorted. Replaced burner. Unit is now operating as designed.
Near Driftwood, TX 78619
Brandon
Job Details: 01/15/2019
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for customer complaint of f1e2 error code, stuck keypad. Found ribbon was loose from appliance manager board, after securing ribbon, unit tested good."
Near The Hills, TX 78738
Paul
Job Details: 01/15/2019
RANGE KITCHENAID KSGB900ESS0 Arrived onsite for the range with the oven that needs to be recalibrated. I tested the temp with the set point at 350 degrees. I found the temp average about 15 degrees low. I put a 10 degree positive offset in the control and tested the unit. I found the temp cycling correctly but I found the burner exploding when igniting and popping when going out. This was causing the burner not to light and go thru a purge period before relighting causing the temp to drop extremely low. I adjusted the air/gas mixture and tested the unit. The unit is working as designed. There were no gas leaks present at the time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KFCS22EVMS2 "Arrived on site for “no ice” complaint. Per my previous diagnosis, removed and replaced freezer door switch. Tested unit. Ice harvest cycled and water valve fill icemaker with water. Unit is performing as designed. No leaks detected, at time of service."
Near Bertram, TX 78605
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Removed and replaced door due to poor fit good gasket. All water connections were dry.
Near Jarrell, TX 76537
Steve C.
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site for the unit is not drying the dishes. Tested the unit and found the heating element is broken. Will need to order the heater and everything else on the unit is working properly.; ordrng 1 W10518394 (heater)
Near Belton, TX 76513
Arthur B.
Job Details: 01/15/2019
RANGE JENN-AIR JGS9900CDB00 Arrived onsite to install new bake igniter and gas valve from prior visit’s diagnosis. Removed bake igniter and bake/broil gas valve. Installed new replacements. Reassembled and tested. Unit now comes on as intended. Unit preheated to 350F with no issues. No gas leaks detected at time of service.
Near Liberty Hill, TX 78642
James
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site and tested operation. Lights operating and unit cooling properly. Customer had video of dispenser not working and also has issue of no interior lights. Issues are intermittent and customer has to cycle the breaker several times to get the unit operating properly. Due to the multiple issues and they are controlled by the same board I installed a new main control to correct the issue. Tested operation and all functions test good. Job complete
Near Austin, TX 78731
Cliff
Job Details: 01/15/2019
WASHER MAYTAG MVWP575GW0 Arrived on site to diagnose a washer with a loose start button. Tested unit and found machine functioning as manufacturer intended and no mechanical failures or faults at this time. Advised homeowner on button assembly design and operation. No repairs are needed and no leaks were found at time of service.
Near Austin, TX 78746
Leonardo
Job Details: 01/15/2019
RANGE KITCHENAID KSGB900ESS2 Arrived on site to replace spark harness. Replaced harness test unit and unit not clicking on its own. No leaks present job complete.
Near Hutto, TX 78634
Tyler B.
Job Details: 01/15/2019
MICROWAVE WHIRLPOOL WMH32519FB0 Arrived on site for unit with partial display. Replaced control and control screen.and Testd good.
Near Austin, TX 78703
Luis
Job Details: 01/15/2019
REFRIGERATOR KITCHENAID KBLC36FTS00 "Arrived on site for noise issue. At time of visit u it running no odd noise. Ran diagnostics fan working correctly no odd noise. Powered cycled unit icemaker ran through a cycle no odd noise,unit powered on unit working as designed at time of visit"
Near Austin, TX 78717
Jonathan
Job Details: 01/15/2019
OVEN WHIRLPOOL WFG525S0HB0 "Arrived on site for oven not maintaining temperature. Performed diagnostics mode and tested for error codes, none found. Inspected spark igniter and made minor adjustment. Tested in bake mode and found burner cycling on and off before preheat temperature was reached. Measured resistance on solenoid valve, found within range. Tight connection to spark igniter and found same results. Tested temperature sensor in diagnostics mode and reading correct. Will replace DSI control, spark harness, burner and spark igniter. Schedule return for Monday the 21st.; ordrng 1 W11161843 (HARNESS ) and 1 W11162730 (CONTROL) and 1 WP9758078 (BURNER)"
Near New Braunfels, TX 78130
Robert
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of washer was not turning on. Latch was attempting to lock but wasn’t. Replaced lock. After latch locking the control board would not respond to any commands. Replaced control board ran diagnostics and everything ran fine. No leaks detected at time of service.
Near Buda, TX 78610
Brandon
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW6800WW1 "Arrived on site for outer tub replacement, after I replaced outer tub unit tested good with no leaks."
Near , TX 78633
Jonathan
Job Details: 01/15/2019
VENTHOOD WHIRLPOOL KXW9736YSS0 Arrived on site for venthood fan speed not changing speed from 1 to 2. Performed diagnostics and tested unit. Checked resistance on motor and found within range (pg 26 in tech sheet). Gained access fan speed switch and check connector. Found failed switch. Schedule return for Tuesday. House closes on 1-15-19. Builder would like before noon appointment. ; ordrng 1 SEENOTE (REQ BEFORE NOON) and 1 W10853393 (SWITCH)
Near Round Rock, TX 78665
Lou
Job Details: 01/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher not operating. Upon further inspection, I placed the unit in diagnostics and tested. The unit did not dispense water into the tub. I checked under the sink cabinet and found the water turned off. I turned the water on and tested again and the unit operated as designed. No water leaks observed during service, job completed. No one available to sign for the receipt."
Near Leander, TX 78641
James
Job Details: 01/15/2019
OVEN KITCHENAID KOCE500ESS06 Customers at&t box is grounded to the breaker box with a large ground block that blocks the breaker box door from opening. Instructed customer of issue and that at&t would need to correct the ground block before repair can be performed ; saved tckt
Near Marble Falls, TX 78654
Thomas L.
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for no cool condition. Unit had been off and the customer turned it back on about an hour before I arrived. The fresh food temperatures had exceeded the middle 50° Mark. Currently the freezer is 18 and the fresh food is 41. All operations functioned properly during diagnostics. I am not sure what happened. It’s possible that the control was reset by unplugging and plugging the fridge back in. All water connections are dry.
Near Georgetown, TX 78626
Tyler B.
Job Details: 01/15/2019
OVEN WHIRLPOOL WODA7EC0HZ01 "David file 7723927060 arrived on sote for unit not recognized meat probe, replaced jack, both control and still had same symptoms. Called TL and spoke with David, he stated to order UI. Office to r/s; ordrng 1 CNOTE (OFFICE RS) and 1 W11299113 (UI )"
Near Austin, TX 78727
Cliff
Job Details: 01/15/2019
OVEN WHIRLPOOL WOS51EC0AB04 Arrived on site to replace bake element for oven. Replaced element and found control board also shorted due to element failure. Replaced control board and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
James
Job Details: 01/15/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site and tested operation. I found very little frost pattern on the evaporator. Inspected compressor and found it to be hot to the touch. Inspected fans and found to be operating properly. Unit has a failed compressor and will need 2 hours to be repaired; ordrng 1 CNOTE (2 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Austin, TX 78728
Wesley
Job Details: 01/15/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and found unit control stuck. Reset by unplugging and calibrating. Unit is now operating properly through every cycle. All checks good. Advised customer on use and care.
Near Killeen, TX 76542
Steve C.
Job Details: 01/15/2019
OVEN WHIRLPOOL WOD51EC0AS05 Arrived on site for the unit will randomly shut down and turn back on again. Called Whirlpool Sr#7723921434 And advise to check the control panel. Remove the control panel and found ribbon the the control is loose. Secure the connection and assemble the unit. Advise the customer if it happens again to call a electrician due to weak breaker.
Near Rogers, TX 76569
Arthur B.
Job Details: 01/15/2019
MICROWAVE GE JVM6175SK2SS Arrived onsite for dealer complaint of MW door crack on bottom when installing unit. Builder advised of unit door was cracked upon unboxing of unit. Unit was installed 1/4/19. Unit is in new build house. Advised builder that GE must approve door. House closes end of the month. OF will be in contact.; ordrng 1 WB56X30297 (MW DOOR SS)