Service History 845

Near Georgetown, TX 78628
Joel G.
Job Details: 07/02/2019
RANGE KITCHENAID KCGS556ESS02 Arrived on site to diagnose cooktop burner unable to change flame. Unit is on propane and informed customer that the flames are normal under propane. Verified no leaks at time of svc call.
Near Austin, TX 78746
Brandon
Job Details: 07/02/2019
DISHWASHER GE GSD3360K55SS "Arrived on site to replace valve ordered by previous tech, I could not test unit because unit was not hooked up to power or water."
Near Austin, TX 78745
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for no cool. Compressor and fans running no frost on evaporator diagnosed unit will need sealed system repair. Ordering compressor and evaporator. Will need 2HRS ; ordrng 1 2HRSFORREPAIRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV) and 1 WPW10317013 (EVAPORATOR )
Near Leander, TX 78641
James
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 "Arrived on site and installed new control, door, interlocks and switches. I found after removing the protective cover from door that the bottom hinge corner is dented. Left door installed so that unit is useable for the customer. Part will need to be inspected prior to setting up service; ordrng 1 CNOTE (INSPECT DOOR) and 1 W11188093 (DOOR SS)"
Near Marble Falls, TX 78654
Cliff
Job Details: 07/02/2019
DRYER ELECTROLUX EIMED55IMB0 Arrived on site to diagnose a dryer that is taking too long to dry. Tested all parts and components and found no mechanical failures with dryer at this time. Advised homeowner as part they ordered was not sent from OEM parts distributor it may have a software change causing a difference in performance on automatic cycles. No repairs to be done at this time.
Near Georgetown, TX 78626
Chase
Job Details: 07/02/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site. Unstacked units and replaced dispenser. Tested washer thoroughly and checked for leaks. No leaks present. Reassembled and remounted dryer on top and installed. Tested both units again and ensured no water leaks from hoses on the back or washer. All checks good. Job complete
Near Temple, TX 76501
Arthur B.
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived for customer complaint of top mount refrigerator not closing properly on RC side. When arrived, found no air gaps or condensation build up. Door however open easily. Advised customer is normal when fan is running. Found good suction. All is normal at this time. All water connections were dry at time of service."
Near , TX 78633
Thomas L.
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit that will not start. Found that the unit had a failed control and the wiring harness was broken at the motor connection. Replaced harness and control. All operations are normal. All water connections are dry.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/02/2019
DRYER MAYTAG MED6000XW2 "Arrived on site and inspected dryer and found error code for no communication between user interface and control board, both would need to be replaced to correct issue control board and user interface
Near Cedar Park, TX 78613
Jonathan S
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW8000DW2 "Arrived on site for washer making intermittent noises. Customer stated usually made noise at beginning of wash cycles. Performed diagnostics mode and checked fault codes, no fault codes. Ran test mode and attempted to recreate noise. Inspected previous work done to unit, all checked good. Removed wash plate and found minor abnormal wear on threads. Removed wash plate and installed new. Tested operation, all tested good, no water leaks present."
Near Austin, TX 78703
Wesley
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KSSC42FMS00 Arrived on site and removed leak by removing filter and strategically sealing ports. Cutoff not accessible.
Near Round Rock, TX 78664
Joel G.
Job Details: 07/02/2019
WINE COOLER WHIRLPOOL KUWS24RSBS24 Arrived on site to diagnose wine cooler not cooling. Room temp. Compressor not running at all or fans. Two thermostats control each section. Defrost timer and thermostats need replaced hey are shorted. Office to get AUTHO and R/S w/ customer accordingly.; ordrng 1 W10163278AUTHO (thermostat) and 1 WP4344859AUTHO (thermostat) and 1 WPW10239390AUTHO (timer-def)
Near Austin, TX 78753
Scott
Job Details: 07/02/2019
WASHER LG WM3670HWA Arrived on site for heavy vibration of washer . Found during test stator & Motor were not smooth in spin . Couldn’t find anything wrong with basket . Couldn’t duplicate leaking . Ordering bellow and shocks only if needed . Call to set return visit .; ordrng 1 4738ER1002A (BELLOW DRAIN) and 3 ACV72909503s and 1 AHL72914401 (MOTOR) and 1 AJB73816004 (STATOR)
Near Austin, TX 78723
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for drain clogged in fresh food. Removed cover found excessive amount of styrofoam insulation in drain. Removed loose insulation from around exchanger and drain,flushed drain line,drain line cleared draining a little slow after repair. Called tech support due to insulation in drain SR#7725233628"
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit has standing water. Tested the unit and found the valve checks good but under the sink the unit drain system is connected to the RO system as well for the drain from the dishwasher. Provided a higher loop on the drain loop to prevent the water to siphon back into the tub. Tested the unit and the unit is working properly. All water connections were dry at the time of service.
Near Liberty Hill, TX 78642
Cliff
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site to diagnose a refrigerator that is building ice in the freezer compartment. Tested unit and found door not pulling itself shut properly due to failed freezer door rails and freezer door gasket. All three parts will need to be replaced to complete repairs. rdrng 1 W10884297 (gasket-fip) and 1 W11129400 (bracket) and 1 W11129907 (bracket)
Near Leander, TX 78641
James
Job Details: 07/02/2019
WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. I found that the gear case is making a loud bearing roar in spin cycle and oil leaking from gear case. Installed new gear case and cleaned oil from stator. Ran diagnostics and calibration cycles and found u it now operating properly and all water connections dry at time of service. Job complete
Near Round Rock, TX 78681
Al
Job Details: 07/02/2019
REFRIGERATOR MAYTAG MRT118FFFE04 "Arrived to inspect ice maker not working.Confirmed the complaint and remover the ice maker and noticed the connections weren’t seated properly into the harness.I adjusted the connections, plugged the unit into the plug and ice maker began working properly.The unit filled and was harvesting when I completed the call.Customer told to wait for ice production.All water lines were dry at the time of service.TENANT SATISFIED JOB COMPLETE"
Near Dripping Springs, TX 78620
Robert
Job Details: 07/02/2019
RANGE GE JT3000SF5SS Arrived on job for complaints of control shutting off. Will need to replace control. ; ordrng 1 WB27T11459 (overlay) and 1 WB27X29607 (CONTROL )
Near The Hills, TX 78738
Robert
Job Details: 07/02/2019
ICE MACHINE KITCHENAID KUID508ESS2 Arrived on job to replace pump. After replacement test operation. No leaks detected at time of service
Near Austin, TX 78744
Brandon
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of washing machine not finishing cycle, found unit would go into spin cycle in diagnostic mode, I replaced actuator, unit went into spin mode, but found washplate and hub stripped, ordering washplate, hub, drive pulley and gearcase.; ordrng 1 CNOTE (AUTH) and 1 W10006481 (gearcase) and 1 W10396887 (hub) and 1 W10609476 (washplate) and 1 W10721967 (drive pulley)"
Near Austin, TX 78703
Luis
Job Details: 07/02/2019
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived on site for no LEDs on left side and one on right side illuminating. Diagnosed faulty led installed new LEDs powered unit on all LEDs in fresh food and freezer working correctly.
Near Austin, TX 78753
Scott
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for periodic switch issue . Couldn’t duplicate switch issues . Did readjusted outer and inner door . Job complete .
Near Austin, TX 78701
Wesley
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KRFF302ESS01 Arrived onnsite and set up unit icemaker. No parts needed. Advised customer.
Near Leander, TX 78641
Jonathan S
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to install previous diagnosed part. Removed failed selector switch and installed new. Tested operation. All tested good, no water leaks present."
Near New Braunfels, TX 78132
Kevin
Job Details: 07/02/2019
WASHER MAYTAG MVWB855DC2 "Arrived on site and inspected washer and found a rattling noise during drain cycle. Uninstalled drain pump and found a small metal nameplate off of a pair of jeans. After removing reassembled drain pump and it is now normal and quiet, No water leaks from connections at time of service."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/02/2019
ICE MACHINE KITCHENAID KUID508ESS1
Near , TX 78628
Jonathan S
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to install previous diagnosed parts. Installed main control, tested light and heating operation. All tested good."
Near Marble Falls, TX 78654
Cliff
Job Details: 07/02/2019
REFRIGERATOR GE DFE28JSKBSS "Arrived on site to diagnose a refrigerator that is not dispensing water or producing ice. Found refrigerator icebox misregistering temperature due to communication failure with main control board. As thermistor for icebox is wired into the door itself from manufacturing, left side RC door and main control both need to be replaced to complete repairs. ordrng 1 CNOTES (PARTS RESEARCH) and 1 CNOTES (AUTHO NEEDED IF PARTS CAN BE OBTAINED ) and 1 WR55XW26307 (CONTROL) and 1 WR78X26311 (RC DOOR)"
Near Round Rock, TX 78681
Al
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer clicking.Confirmed the complaint in diagnostics mode.Removed and replaced the cam, latch and actuator latch (W11307244) from truck stock.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE"
Near Austin, TX 78728
Tyler B.
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WOCA7EC0HZ01 "Arrived onsite for unit with no screen, removed and disconnected and reconnected and screen came on but had lines in it, replaced console and tested good."
Near Georgetown, TX 78626
Jonathan S
Job Details: 07/02/2019
DISHWASHER GE GDT635HSMSS "Arrived on site for dishwasher panel damaged. Customer had panel on hand that GE had sent to customer. Removed panel and installed new. Tested door and unit operations. All tested good, no water leaks present."
Near Lampasas, TX 76550
Arthur B.
Job Details: 07/02/2019
RANGE GE CGP9536SL1SS Arrived onsite for builder complaint of gas cooktop not lighting center burner. Removed cooktop and found center burner not connected. Connected harness and reassembled. Tested unit. Unit now lights as intended. No other issues found. No gas leaks detected at time of service.
Near Georgetown, TX 78628
Tyler B.
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for unit not drying dishes, ran diagnostics and found not voltage from control to heater, replaced control and tested good.
Near Dripping Springs, TX 78620
Luis
Job Details: 07/02/2019
REFRIGERATOR GE zisb480drj "Arrived on site for unit not defrosting. Removed cover Checked defrost thermo good reading closed while covered in ice,ohmed heater,heater ohmed good diagnosed control not running through a defrost cycle. Replaced main control having customer defrost unit at least 24hrs.
Near Leander, TX 78641
Jonathan S
Job Details: 07/02/2019
WASHER MAYTAG MVWC465HW2 "Arrived on site for washer not starting cycle. Performed diagnostics mode and checked error codes and found error F8-E1 no fill. Ran automatic test cycle and found no hot water entering unit. Found hot water off and temp selector on hot. Turned hot water on and ran on normal cycle. All tested good, no water leaks present."
Near San Marcos, TX 78666
Kevin
Job Details: 07/02/2019
DRYER AMANA NGD4655EW2 "Arrived on site and found screws and a Phillips head bit caught in the felt ring, Took a picture. Explain to customer it says this is not a failure of the dryer After clearing debris dryer is not running properly and is quiet, Job complete"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 Arrived onsite for customer complaint of SxS refrigerator not making ice and not cooling. Checked FC section and found unit @32F. Removed and evaporator cover and found partial frost pattern on FC evaporator. Found sealed system issue. Also found filter housing broken causing filter not to eject. Sealed system parts is covered under 120month warranty. Unit is powered off at this time. All water connections were dry at time of service.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10309988 (compressor) and 1 WPW10143759 (DYE DRIER) and 1 WPW10239732 (evaporator) and 1 WPW10341545 (housing)
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/02/2019
MICROWAVE KITCHENAID KHMS2040BSS0 "Arrived on site for no operation. Reassembled the door locks that have been taken loose. Tested unit to find a defective filter fuse, broken upper interlock, and a failed main computer board.
Near Austin, TX 78758
Tyler B.
Job Details: 07/02/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived onsite for unit tub titled found right rear shock missing, may have lost during shipping, needs shock to complete ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11174583 (suspension)"
Near Austin, TX 78727
Andy
Job Details: 07/02/2019
DRYER WHIRLPOOL LEN2000PWO Arrived on site to install previously diagnosed part provided by customer. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Hutto, TX 78634
Steve C.
Job Details: 07/02/2019
DRYER GE GTD42EASJ2WW Arrived on site for the unit is making a loud thumping noise. Tested the unit and unable to duplicate the issue. Also tested the unit with a comforter that the customer provided and still unable to duplicate the issue. Call GE 190701-001190 Greg And advise that there’s nothing wrong with the unit and to raise the leveling feet in the front only.
Near Austin, TX 78717
Jonathan S
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site to install previous diagnosed part. Performed diagnostics mode and checked fault codes, found no fault codes. Called tech support and spoke with Rick. He stated on this unit that water level would be normal and if water level was incorrect it would have fault code. Raised feet all the way up, due to unit sitting on wash pan. Ran unit under normal cycle without opening lid to check water level. All tested good, no water leaks present."
Near Austin, TX 78756
Scott
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived on site for frost in fresh food section . Found gasket is not sealing properly at bottom of door ordering gasket and hinge pieces . Please call to set return.; ordrng 1 W10492014 (hinge-door) and 1 W10507460 (gasket-fip) and 1 W10837711 (hinge-door) and 1 W11026307 and 1 WP487576 (washer) and 1 WP489467 (washer) and 4 WP489497 (screw)s
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 See notes about gasket and control board.; ordrng 1 Partinspectionongasket and 1 W10407216 (gasket-fip) and 1 WPW10675033 (cntrl-elec)
Near Austin, TX 78731
Paul
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived onsite for the refrigerator not dispensing ice again and not making much ice. I found the ice bucket with very little ice in it. I found the ice funnel frozen up with crushed ice not allowing the unit to dispense properly. I asked ms if they used a lot of crushed ice and she stated they did. I explained about crushed ice sticking to the funnel and stopping the ice door from closing properly. I found the FC only at 29 degrees. I found poor frost pattern on the evaporator. Call complete.
Near Killeen, TX 76541
Arthur B.
Job Details: 07/02/2019
DRYER WHIRLPOOL WED7500GC0 "Arrived onsite for dealer complaint of dryer door keeps popping open. Found hinge and inner door bent. Also found strike missing. Removed and replaced inner door,LH/RH hinges and strike. Reassembled. Door now closes well to door frame. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Round Rock, TX 78681
Joel G.
Job Details: 07/02/2019
REFRIGERATOR HOTPOINT HSM25GFTASA Arrived on site to install parts ordered by previous tech. Found temps good and pressures fine but compressor was severely overheating. Fans work fine. Replaced compressor drier cover and valve. Pulled deep vacuum and recharged on high side to specs. Verified operations and no leaks per vacuum test. Verified no water leaks at time of svc call.
Near Georgetown, TX 78628
Joel G.
Job Details: 07/02/2019
REFRIGERATOR LG LFX31925ST/03 "Arrived on site to install parts I previously ordered. This time I found no heat discharge from the compressor at all. Recovered refrigerant, replaced components, pulled deep vacuum and verified no leaks per vacuum. Recharge don the high side to specs. Customer to give unit 24-36 hours for it to get down to set temps. Verified no water leaks at time of svc call.
Near New Braunfels, TX 78132
Kevin
Job Details: 07/02/2019
OVEN WHIRLPOOL WOD77EC0HS00 "Arrived on site and found user interface is unresponsive, after replacing consul it is now operating properly. Job complete"
Near Martindale, TX 78655
Kevin
Job Details: 07/02/2019
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site and found water is running over evaporator plate but it is not getting cold, condenser fan is running, the start device can be heard clicking. ; ordrng 1 W11098401 (relay-strt) and 1 W11106270 (overload)"
Near Cedar Park, TX 78613
James
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL KRFF507ESS00 Arrived on site and installed new lights in fresh food. Tested operation and found unit working properly. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 07/02/2019
OVEN WHIRLPOOL KEBS207BSS00 Arrived on site to test unit for unit not turning on. Test u it and found bad fuse. Replaced fuse test unit by heating upper and lower oven both ovens heating correctly job complete.
Near Round Rock, TX 78665
Joel G.
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ05 Arrived on site to install parts I previously ordered. Installed parts and verified operations. Verified no water leaks at time of svc call.
Near Austin, TX 78721
Scott
Job Details: 07/02/2019
RANGE WHIRLPOOL KFGD500EWH04 Arrived on site for left front burner taking a long time ti ignite . Replaced cap and burner head and still longer then normal ignition . Ordering valve . Also ordering orifice holder just in case needed . Oven is checking out normal . No gas leaks detected at time of service . Please call to set return visit .; ordrng 1 W10718180 (valve-brnr) and 1 W11230935 (LF ORIFICE )
Near Austin, TX 78704
Ron
Job Details: 07/02/2019
VENTHOOD KITCHENAID KVUB406GSS00 "Arrived onsite for no power up / not running. Performed diagnostics. Confirmed vent hood main board was receiving power 123.1v blk to wht, found loose connector. Corrected still did not power, installed new control board, still did not power up. Ordering user interface board and led driver. I could locate parts on will office locate parts and reschedule this call. Vent hood is located unit number 11; ordrng 1 W11159190 (cntrl-elec)"
Near Austin, TX 78750
Andy
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KBBL206EPA01 Arrived on site for refrigerator noise when closing. Tested and inspected unit and found failed extension. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 At time of visit unit working correctly no frost build up on cover and cooling correctly.
Near Lakeway, TX 78734
Paul
Job Details: 07/02/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher to replace the previous diagnosed parts. I replaced the pump and motor. I tested the unit and it is working as designed. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78723
Scott
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for vibrating washer . Ran diagnostics got 0-5,0-3, 9-2 codes . Unit tested normal in wash test . Found oil leaking on to stator &rotor . Ordering gear and clutch . No water leaks detected at service . Please call to set return .; ordrng 1 W10754448 (clutch) and 1 W10811956 (gearcase)"
Near Austin, TX 78734
Paul
Job Details: 07/02/2019
DISHWASHER KITCHENAID KDTM404ESS0 Arrived onsite for the dishwasher that had smoke coming from the inside and was sparking. I found a piece of rubber on the heating element causing the smoke and embers the customer was seeing. I removed the rubber and glass from inside the machine. I checked the control and harness and found the harness and the control in good condition. I tested the unit and it only had an F8E2 drain error but the unit is draining properly. The unit completed the auto diagnostics cycle and worked as designed. Call complete.
Near Pflugerville, TX 78660
Al
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived to inspect refrigerator leaking water. Confirmed the complaint and removed and rear panel and discovered the drain pan was filled with water and overflowing onto the floor.Unit was unplugged, so I plugged it in and checked to assure the condenser motor was working properly.Used my shop vac to empty the drain pan.Left the unit plugged in so it could began functioning properly.All water lines were dry at the time of service.JOB COMPLETE"
Near Buda, TX 78610
Leonardo
Job Details: 07/02/2019
DISHWASHER GE GDT695SSJ2SS Arrived on site to replaced ui and harness. Replaced both parts test unit and unit test good job complete no leaks present at this time.
Near Pflugerville, TX 78660
Steve C.
Job Details: 07/02/2019
VENTHOOD UNKNOWN WVU37UC0FB0 Arrived on site for the unit is making noise. Tested the unit and found the fan blade is hitting against the fan mounting assembly. Readjusted the fan blade and secure the nut that holds the fan blade to the motor. Tested the unit and the unit is working properly.
Near Leander, TX 78641
James
Job Details: 07/02/2019
WASHER LG WT7600HWA Arrived on site and installed new wash plate. Ran diagnostics and found unit working properly. Job complete
Near Belton, TX 76513
Arthur B.
Job Details: 07/02/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer not coming on. Checked incoming voltage and found only 120V coming into unit. Advised customer to have electrical looked over. No other issues found.
Near Georgetown, TX 78633
Thomas L.
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for ice clumping in bin. Found that the ice door had not completely closed allowing warm air in and cause the ice to stick together. Corrected door situation. All water connections are dry.
Near Lakeway, TX 78738
Robert
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KBSD602ESS00 Arrived on job to replace fill tube and connectors . After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78730
Andy
Job Details: 07/02/2019
OVEN GE ZET938SM3SS Arrived on site for oven buttons not working. Tested and inspected unit and found failed UI and control shorted out. Ordering parts to complete repairs. Office to schedule. Authorization is needed.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 WB27T11436 (CONTROL ) and 1 WB36T11148 (UI)
Near Leander, TX 78641
James
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WOC75EC0HS01 Arrived on site and installed new magnetron and inverter. Installed new control and ui. Tested operation and found unit working properly and all functions test good. Job complete
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 07/02/2019
WASHER MAYTAG MHW7000XG0 Arrived on site to diagnose a washer that is not cycling properly. Found MCU shorted out. Replaced MCU and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near West Lake Hills, TX 78746
Andy
Job Details: 07/02/2019
WASHER LG WM3250HVA Arrived on site for washer with black stuff on bellow. Inspected unit and found mold on bellow. Contacted office and was instructed that warranty will not cover. Instructed customer on cleaning bellow and use and care and practice for best performance. No water leaks present at time of service.
Near Austin, TX 78702
Ron
Job Details: 07/02/2019
REFRIGERATOR MAYTAG M1TXEGMYW00 "Arrived onsite for water leaking in the refrigerator. Performed diagnostic found evaporator drain pan port frozen, determine was caused by the temp customer had refrigerator set at. I advised customer on making sure to keep temp at the recommended setting. Defrosted drain port, confirmed evaporator coils were not frosted. Confirmed refrigerator is working good after defrosting the drain port so water leaking from evaporator can drain properly now."
Near Austin, TX 78705
Ron
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived onsite for loud humming noise, found freezer frosted over. Evaporator fan was the source of the due to it hitting ice. Spoke Chase placed order for parts, asked maintenance to defrost unit 24 hrs before we arrive. Maintenance advised they may move this refrigerator to a vacant so we can service. ordrng 1 W11177653 (harns-wire) and 1 WPW10316428 (heater) and 1 WPW10643378 (cntrl-elec)"
Near Austin, TX 78759
Wesley
Job Details: 07/02/2019
OVEN JENN-AIR W131W
Near Austin, TX 78704
Wesley
Job Details: 07/02/2019
RANGE WHIRLPOOL GFG461LVS0 Arrived on site and found bake Ignitor coming on but not staying on after 4 clicks. After thorough testing found issue to be unidentified grounding problem preventing unit from recognizing gas flow.
Near Round Rock, TX 78681
Al
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect ice maker bin with frozen water.Confirmed the complaint and removed and replaced the valve.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived onsite for customer complaint of OTR microwave not heating. Tested unit with microwave safe test lint and found no lights on. Uninstalled unit and removed wrapper. Installed new capacitor and diode. Tested unit. Found magnetron not coming on. Unit will need new magnetron. ; ordrng 1 WPW10693025 (magnetron)
Near Pflugerville, TX 78660
Al
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM "Arrived to inspect ice maker not making ice.Confirmed the complaint, removed and replaced the ice maker from (JOB#226526).Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.Ice maker filled and is currently harvesting the water.JOB COMPLETE"
Near Dripping Springs, TX 78620
Luis
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Arrived on site for broken wires to fill tube. Removed fill tube,installed new fill tube assembly. Ran diagnostics all test passed"
Near Austin, TX 78739
Leonardo
Job Details: 07/02/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to to replaced console. Replaced console test unit and unit test good job complete.
Near Buda, TX 78610
Kevin
Job Details: 07/02/2019
WASHER MAYTAG MVWB855DC3 "arrived on site and inspected washer and found saved code again for long filling. Set washer into diagnostic cycle but it would not dispense hot or cold water on tests one and two. Replaced control board and tests are now operating properly. No water leaks from connections at time of service, job complete
Near New Braunfels, TX 78132
Kevin
Job Details: 07/02/2019
ICE MACHINE WHIRLPOOL GI15NDXZB1 "Arrived on site and inspected ice machine and found condenser fan is not running. Uninstalled ice machine and after replacing fan it is now operating properly No water leaks from connections at time of service, job complete"
Near Austin, TX 78738
Robert
Job Details: 07/02/2019
OVEN KITCHENAID KEBS207BSS00 Arrived on job to replace sensor and calibrate. After replacement test operation and temperature on multiple settings.
Near Bee Cave, TX 78738
Robert
Job Details: 07/02/2019
DRYER WHIRLPOOL WED8900BW0 Arrived on job for complaints of noise. Found tension assembly causing squeak. ; ordrng 1 WPW10547292 (pulley-idr)
Near Granger, TX 76530
Steve C.
Job Details: 07/02/2019
WASHER WHIRLPOOL RTW4516FW1 "Arrived on site for the unit is making noise. Tested the unit and and found the unit when agitating is makes a grinding noise. Removed the agitator and tested the unit. It did not make the noise. Replaced the agitator and tested the unit. Unit still has the same noise. The unit will need new gear case, spanner nut, suspension rods, block, and will use the previous ordered parts if needed. Also need to order the leveling feet due to being worn out.; ordrng 1 WP21366 (nut-spaner) and 1 WP389140 (drive block) and 4 WPW10397994 (leveling leg)s"
Near Austin, TX 78704
Wesley
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onnsite and installed new gasket. All checks good.
Near Lakeway, TX 78738
Paul
Job Details: 07/02/2019
REFRIGERATOR KITCHENAID KSSO48FMX01 Arrived onsite to replace the previous diagnosed parts. I replaced the main control and tested the unit. The unit is working as designed. Call complete.
Near Kingsland, TX 78639
Cliff
Job Details: 07/02/2019
REFRIGERATOR AMANA AFI2538AEW Arrived on site to replace control board for refrigerator. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78728
Tyler B.
Job Details: 07/02/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for unit heating complaints, removed unit found vent hose restricted, and also found cut off open, replaced cut and fixed vent hose and tested good."
Near Georgetown, TX 78626
Thomas L.
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00
Near Burnet, TX 78611
Cliff
Job Details: 07/02/2019
WASHER WHIRLPOOL WTW8040DW Arrived on site to diagnose a washing machine that will not start cycles. Found the lid assembly broken causing unit not to latch properly. Replaced lid assembly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Round Rock, TX 78681
Al
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived to install previously ordered part.Removed and replaced the ice motor.Reassembled the unit and unit preformed test 37 and fan works properly.All water lines were dry at the time of service.JOB COMPLETE
Near Leander, TX 78641
James
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. I found low water pressure at dispenser. Tested with out filter and got same result. Removed supply line from unit and tested water pressure into a bucket and found only a trickle of water coming from supply valve in wall. Instructed customer that the supply in wall would need to be corrected for proper operation. Job complete
Near Georgetown, TX 78628
Joel G.
Job Details: 07/02/2019
REFRIGERATOR LG LFX29927ST03 Arrived on site to diagnose frz side ice maker clumping ice. Found 2 degs in frz. Found ice maker not releasing all cubes and causing to splash water over. Ice maker need replaced. Found no leaks at time of svc call.
Near Austin, TX 78702
Ron
Job Details: 07/02/2019
RANGE JENN-AIR JGS1450DS1 "Arrived onsite for keep warm setting not canceling out once you have selected that option. Performed diagnostics, determined control board was not accepting the command after you have selected it. Installed replacement control board resolved issue completely."
Near Del Valle, TX 78617
Scott
Job Details: 07/02/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for no cool fridge . Found both compartments room temp . Both fans were running . Could here start replay clicking but compressor not running . Replaced relay and compressor fired up. Unit was starting to cool at time of service . Unit not hooked up to water, no leaks detected at time of service .job complete ."
Near Austin, TX 78744
Brandon
Job Details: 07/02/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site for customer complaint of error codes and not completing cycles, found F0e2 f0e3 f5e3 f0e5 error codes, instructed customer to use less soap and wash like items with like items, and clean the unit. Everything tested good in diagnostic mode."
Near Austin, TX 78724
Ron
Job Details: 07/02/2019
RANGE FRIGIDAIRE FFEF3012UBB "Arrived onsite found left hand hinge out of the receptacle and not wanting to mate back into receptacle. I removed door adjusted the left hand hinge. I was able to correct the hinge, reinstalled on range resolved issue completely."
Near West Lake Hills, TX 78746
Andy
Job Details: 07/02/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site for microwave not operating. Tested and inspected unit. Found voltage issues with outlet. Outlet will need to be looked at by am electrician. Plugged unit into different outlet and found unit comes on and has failed inner lock switches. Will need to replace inner locks and switch’s ordrng 1 W10269458 (SWITCH ) and 1 W10269460 (SWITCH ) and 1 W10727360 (SWITCH ) and 1 WP8206419 (INNER LOCK ) and 1 WPW10156813 (INNER LOCK )