Near Austin, TX 78751
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on fresh food is not cooling at all room temp . Freezer is cooling but temps are above normal . Ran diagnostics all fans are running . Test number four . Fresh food evap is no frost pattern at all . Will need sealed system . Ordering compressor ,both evaps , gas valve, evap cover , UI drier ,service port . Weigh 3 hrs . No water leaks detected .; ordrng 1 3HRS and 1 8201675 (compressor) and 1 SERVICEPORT and 1 UVDRIER and 1 W11094466 (valve) and 1 W11116006 (evaporator) and 1 W11188493 (cover-evap) and 1 WPW10608485 (evaporator)"
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previous diagnosed part. Removed damaged door and installed new. Tested door operation. All tested good, no water leaks detected."
Near Round Rock, TX 78665
David S
Job Details: 06/08/2020
RANGE JENN-AIR JGS8850BDB "Arrived on site for oven temp not correct, loose knobs, and front right burner lighting slow. I found the left 2 knobs loose and the far right knob handle broken. I cleaned off the front right burner and the ingniter. I tested the burner and the unit operated as designed. I tested the oven and found the temperature sensor working properly. I found the oven heating on average 25 degrees hotter than it should, I adjusted the oven bake down by 25 degrees. I tried calling the number on file and I received no answer. If you would like the replacement knobs please contact the office.; ordrng 1 WP74011665 (knob- burn FL) and 2 WP74011666 (knob- burn LR)s"
Near Austin, TX 78746
Eman J.
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE334GPS "Arrived onsite for dishwasher not dispensing. Tested system found dispenser faulty. Replaced dispenser. Ran diagnostics, everything works as designed designed. Job complete."
Near Austin, TX 78759
Wesley
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KFIS20XVMS8 Arrived onsite and determined unit L.V. Board to be failing and no cool. Advised customer on repair options and risks and unavailability of board.
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for cook top light staying on found both left switches with burn marks on them ,changed switches . Light still on . Change small switch on right side . Light is off now . All burners working correct. Job complete ."
Near Copperas Cove, TX 76522
Al
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb
Near Copperas Cove, TX 76522
Al
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived for the same leaking issues.Called Whirlpool Tech line and spoke with KEVINSR# 7727762483Advised KEVIN of issues and he documented the issues.Provided customer with the file numb
Near Georgetown, TX 78628
Cliff
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to user input properly. Found console malfunctioning. Replaced console and tested unit? Found all is working properly at this time.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site to inspect oven for wrong configuration, upon inspection found the model number wrong for the oven. Changed oven configuration and tested. No problems found. Complete"
Near Lakeway, TX 78738
Luis
Job Details: 06/08/2020
REFRIGERATOR GE CFCP1NIXASS "Arrived on site for cooling complaint. Found large gap at freezer get causing air to escape,powered unit off can see excessive amount of cold air escaping from gap. Replaced gaskets prev tech ordered,repaired freezer gasket which is the cause of cooling compliant"
Near Lakeway, TX 78734
Luis
Job Details: 06/08/2020
REFRIGERATOR GE PSS26MSTDSS Arrived on site to install parts previous tech diagnosed replaced main control and burned out defrost heater. Powered unit on compressor and fans powered on.
Near Austin, TX 78723
Jacob
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for unit not dispensing water fully when filter is in place. Replaced housing. Tested unit without filter and was getting good pressure. Put filter back in and low pressure once again. Called Techline.
Near Austin, TX 78721
Wesley
Job Details: 06/08/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite and found customer running drain hose into clean out which is too low. Found slow water from cold valve and found noise from change in tub. Ordering valve. Advised customer on other issues. ; ordrng 1 W11210459 (VALVE)
Near Austin, TX 78745
Leonardo
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL MDB8959SKW0 Arrived on site to install lower spray arm. Installed spray arm test unit and unit test good job complete no leaks present at this time.
Near Leander, TX 78641
Kayman
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher not cleaning properly. I ran a diagnostics cycle and everything checks good. The customer is on a water softener system and using pods. I advised customer that using the pods with the water softener can create a overload of soap suds causing the OWI to malfunction and affecting dish wash quality. I recommended using liquid detergent at a smaller amount and to use rinse aid because the customer had concerns about water collecting around the tub of the DW. No leaks detected during service. Job complete.
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I defrosted the coil. I replaced the thermistor and mounted it using foil tape and a zip tie. I replaced the main control and the UI. I tested the unit and it is working as designed. Call complete.
Near Austin, TX 78746
Eman J.
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL KDTM354ESS3 Arrived onsite for dishwasher missing kick panel. Replaced kick panel. Tested system. Everything works as designed. Job complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 06/08/2020
DRYER WHIRLPOOL WED8000DW4 Arrived onsite for dryer safety issue shocking just from touching dryer. Upon inspection of the power chord I found that the L2 to ground was showing 125v on a 240v chord. I tested the outlet and the output was 125v when it should be around 220v indicating faulty wiring in that outlet. I advised the customer to reach out to their builder or preferred electrician and to let us know if they still have issues with the dryer once the outlet issue is corrected. Job complete.
Near Harker Heights, TX 76548
Al
Job Details: 06/08/2020
REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Installed the water line heater.Reassembled and informed the customers daughter to wait to dispense water.Job complete
Near Hays, TX 78610
Kevin
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Arrived on site and replaced freezer door, took another picture of large amount of condensation on old freezer door. If condensation returns tech line will need to be contacted, after door replacement there is no other repair that can fix the issue."
Near Harker Heights, TX 76548
Jonathan M
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for refrigerator that is making a smell. Inspected unit and work area. Customer advised that there was a little bit of a musky smell in the unit and she had already tried to use baking soda and a cleaner to get it out. She said that the smell persisted and is intermittent. Tested several components and removed back panel around the compressor due to customer stating she could smell it from the top of the refrigerator. Was unable to locate the smell. And advise the customer that if it was not coming from with in the refrigerator and was not an electrical smell, the unit was not making the smell. The unit is working as designed with no abnormalities.Call complete."
Near Killeen, TX 76549
Al
Job Details: 06/08/2020
DRYER WHIRLPOOL WED6620HC0 "Arrived to inspect front load dryer not starting.Checked voltage at the outlet and outlet checked good.Issue was with the console.Removed and replaced it, reassembled and unit now works as designed.Customer advised she noticed condensation on the display before the unit went dead.I advised her to have the rental company get the ventilation system cleaned or the issues will continue.Job complete"
Near Kyle, TX 78640
Kevin
Job Details: 06/08/2020
WASHER MAYTAG MVWB765FC3 "Arrived on site and found another repair company has been at the customers home and already replaced drain pump. No further repair is needed at this time, job complete"
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
VENTHOOD WHIRLPOOL UXT5536AAS3 Arrived on site for left bulb being out. I inspected the unit and work area. I found the build was out and no additional damage to any of the wiring. The unit only needs one bulb to repair. I gained access to the dead bulb and replaced new. I reassembled the unit and tested the lights. Both come on. Job complete.
Near Temple, TX 76502
Jonathan M
Job Details: 06/08/2020
RANGE WHIRLPOOL WMH78019HB3 Arrived on site for microwave door that is shattered. Inspected unit and work area. Found microwave door shattered from the inside. Replaced microwave door and tested unit and a mini cycle. Unit is working as designed. Call complete.
Near Kingsland, TX 78639
James
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW8500DC4 Arrived on site and tested operation. Found long fill error and over fill error. Found cold water valve in off position. Turned water on and found cold water solenoid is not sealing and unit is constantly filling. Installed new valve and tested operation. Unit tests good. Job complete
Near Austin, TX 78701
Jacob
Job Details: 06/08/2020
WASHER WHIRLPOOL WFW72HEDW0 Arrived onsite for unit not unlocking and giving F5E3 error code. Turned on unit. Lock will not disengage and is giving F5E3 error code.
Near Austin, TX 78731
Wesley
Job Details: 06/08/2020
COOKTOP KITCHENAID KCES556HSS00 Arrived onsite and replaced cracked cooktop. Unit is now operating as designed.
Near Leander, TX 78641
Kayman
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite for microwave vent light not coming on. I inspected the light and found the filament in the light bulb had disconnected and was dead. I replaced the bulb and unit is working as designed. Job complete
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived onsite for a refrigerator not making ice. I found the ice box temp at 0 degrees and the ice maker never went thru a harvest since the previous visit. I replaced the ice maker. Call complete.
Near Taylor, TX 76574
Andy
Job Details: 06/05/2020
DISHWASHER AMANA ADB1400AGW1 "Arrived on site for dishwasher filling with water when not in use. Tested and inspected unit and found proper drain hose loop and no RO or any kind of water filter system hooked up to it or at sink. Found control and valve will need to be replaced. Ordering needed parts. Office to schedule return trip. Advised customer to keep close eye on unit to be safe.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10906422 (elect,control board) and 1 WPW10195039 (float switch)"
Near Austin, TX 78752
Wesley
Job Details: 06/05/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived onsite and replaced dented door. Wrap is not damaged. All checks good.
Near Austin, TX 78757
Wesley
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite and repaired cosmetic issue without replacing handle. All checks good.
Near Wimberley, TX 78676
Robert
Job Details: 06/05/2020
MICROWAVE GE DVM1850MM2BG Arrived on job to replace thermostat. After replacement test operation still no power. Test voltage from power cord to filter and found damaged wire harness. Will need to replace harness. ; saved tckt
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for dryer making noise. Tested system. Dryer is making rattling noise. Requesting a two man. Office will reschedule. ; saved tckt
Near Georgetown, TX 78628
Al
Job Details: 06/05/2020
DISHWASHER KITCHENAID KUDT03FTSS0 Arrived to inspect dishwasher noise issues.Ran diagnostics test mode and found the unit pump and motor were barley spinning and cleaning the dishes.
Near Austin, TX 78735
Brandon
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRS315SNHM01 "Arrived on site for customer complaint of unit not cooling, found sealed system leak, ordering compressor evaporator and drier. ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (2 HOUR JOB OFFICE TO RESCHEDULE ) and 1 Tj90sf8404 (ACCESS VALVE ) and 1 W10507884 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"
Near Kyle, TX 78640
Jacob
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived onsite for controls not responding well or showing the - sign from time to time, making the unit lose temperature. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete"
Near Temple, TX 76504
Jonathan M
Job Details: 06/05/2020
WASHER WHIRLPOOL WTW5100HC0 "Arrived on site for washer that’s showing code that water is not detected out for a spin cycle. Inspected unit and work area. Placed in an in-service diagnostics and found an F8 E1 (long/no fill) error code. Ran unit through a manual valve test on cold, hot water, Oxsee, and fabric softener valves. Unit ran as designed. Checked drain hose and found extended drain hose going into the bottom of the drain pipe at the wall. Drain hose had water residue going 8 inches above the end of the drain hose. Issues with a safe in condition where water is flowing back into the unit after it drains. Customer advised that this issue doesn’t happen on every cycle but on the heavier cycles. Advised customer of her issues. Fixed drain hose and tested unit. Unit is working as designed. Call complete."
Near Austin, TX 78728
Kayman
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Arrived onsite for refrigerator for door/screw issue. I found that a plastic plug screw was broken off inside the the hole where the handle screws are meant to go. I can not drill or unscrew the screw without damaging the door. I am ordering a new door. (13107554SQ) office to schedule RS. ; ordrng 1 13107554SQ (dor-fip ss)
Near Pflugerville, TX 78660
David S
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher not draining. I inspected the unit and work area. I found the drain pump not activating. I replaced the drain pump and control. I tested the unit and it started to drain. No water leaks detected. Job complete.
Near Volente, TX 78641
Lou
Job Details: 06/05/2020
OVEN WHIRLPOOL WOC75EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave/wall oven combo doors and console having rust on them, I removed ad replaced the microwave outer door panel, the oven door outer panel and the console. In the process, I found the vent assembly had rust on it as well. I am ordering the vent and scheduled return service.; ordrng 1 WPW10351279 (vent-oven)"
Near Round Rock, TX 78664
Cliff
Job Details: 06/05/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to ohm out wiring on refrigerator due to broken wire. Ohmed all wiring for pantry control and found no broken wires. Replaced pantry control as previous replacement board was defective. All is working properly at this time and no leaks were found at time of service.
Near San Marcos, TX 78666
Richard
Job Details: 06/05/2020
COOKTOP KITCHENAID KICU509XBL00 Arrived onsite for the cooktop not working. During inspection found that the module had gone bad . Replaced module and display and programmed the model number and cooktop tested good. Complete
Near Austin, TX 78748
Leonardo
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor
Near Windsor Hills, TX 78753
Lou
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher not working. Upon further inspection, I found the unit unresponsive. Unit was plugged in and breaker was on. Checked junction box wiring and found the black wires were not fully intact. Re-wired the junction box and tested with no error codes showing and the unit operated until halfway through diagnostics and the breaker tripped. I found the unit is plugged into a GFCI outlet and the breaker is a GFCI breaker. I contacted techline and spoke to Scott and advised of my findings. Scott advises that the unit should not be plugged into a GFCI outlet or GFCI breaker. Scott advised that due to the unit showing no error codes and it be plugged into a GFCI outlet/breaker and the breaker is tripping, then most likely, the breaker is weak. Advised to not make any repairs on the unit ad provided file #7727997764. I advised the customer of techlines recommendations and provided the file number on a brochure. No water leaks obse
Near Austin, TX 78730
David Z
Job Details: 06/05/2020
OVEN KITCHENAID KODE307ESS01 "Arrived on site to diagnose one oven that customer said was taking an extended amount of time to cook items intermittently. Performed diagnostic and checked temps. Ran lower oven and measured temp cycles. Temp cycles were showing average of about 460 - 465 degrees. Unit is working as designed, but does have fairly long cycle times. Testing is showing proper cycles and nothing is testing bad. All is working as designed.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW01 Arrived on job for complaints of not cooling. Found compressor running and both fans. Took pictures of evaporator with no frost. Will need SS TEC ; ordrng 1 TJ90SF8404 (TUBE) and 1 W10769822 (compressor) and 1 W10858281 (evaporator) and 1 WPW10143759 (dryer)
Near Leander, TX 78641
Lou
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to inspect refrigerator noises. Upon further inspection, I pulled the unit out and lowered the left leveling foot and the unit began to make a loud vibrating noise. I found that the noise was coming from the right corner of the condenser coils when looking at the back of the unit. Using the pads sent with me today, I placed some pads in between the coil and the bottom of the chassis and using permagum from my bag, I placed some in between the coil and the chassis and the noise stopped. Advised customer of my findings. No water leaks observed during service, job completed."
Near Austin, TX 78717
Paul
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for a refrigerator that after a lightening strike when the doors are opened the lights are not coming on. Ms stated the unit also starts making a knocking noise when this happens and when she opens the doors the lights are out. Ms also stated that it stopped making ice properly. Ms had a recording of the noise the unit makes when the lights are not working. The noise was the 3 way valve and it would continue to knock and not find position. I explained to the customer that something is shorting out to the communication circuit causing the issue. The unit has not had any frosting issues or dispensing issues. I tested the ice maker and found no error codes. I ran the harvest and fill test and the unit worked as designed. I ran test 36 and found the ice box fan not running correctly. I advised ms to change the main control, power supply, LED control, 3 way valve solenoid, and the ice box fan. ordrng 1 W10846539 (FAN) and 1 W11036448 (SOL
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
DRYER WHIRLPOOL WED560LHW0 "Arrived onsite for dryer making noise. Tested system. No noise present, instructed customer on how to use her appliances. Job complete."
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
WASHER WHIRLPOOL WFW560CHW0 Installed previous diagnosed parts. Job complete.
Near Austin, TX 78701
Eman J.
Job Details: 06/05/2020
WASHER WHIRLPOOL WFW560CHW0 "Arrived onsite for previous diagnosed parts. Installed dispenser draw, tested system. No leaks present, everything works as designed"
Near Smithville, TX 78957
Scott
Job Details: 06/05/2020
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not going into wash cycle . Found latch had failed . Replaced latch and ran calibration and diagnostics. All checked normal . No water leaks detected at time of service.job complete .
Near Burnet, TX 78611
James
Job Details: 06/05/2020
WASHER MAYTAG MVWX655DW0 Arrived on site and tested operation. Found basket speed error and off balanced load error. Inspected drive system and found basket hub has stripped. Unit will need new hub to repair. ; ordrng 1 W10528947 (drive hub kit)
Near Austin, TX 78751
Wesley
Job Details: 06/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived onsite and found unit found unit compressor and fans running for 2 days but absolutely no cool or frost pattern. Ordering compressor and diverter. Office to reschedule. ; ordrng 1 SEALEDSYSTEM (DIVERTER VALVE) and 1 W11025999 (compressor)
Near Austin, TX 78738
Luis
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for unit shutting itself off. Replaced main control and ui,found unit not cooling ordered both evaporators ; ordrng 1 W10836964 (DRIP PAN) and 1 W11116006 (FF EVAPORATOR ) and 1 WPW10608485 (EVAPORATOR )"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site to install previous diagnosed part. Removed failed shaft and installed new. Tested dispenser operation. All tested good, no water leaks detected."
Near Kyle, TX 78640
Leonardo
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site to test unit for upper rack falling. Test unit and found bad adjusters. Test unit and unit test good job complete.
Near Austin, TX 78750
Paul
Job Details: 06/05/2020
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived onsite for a refrigerator with the RC not cooling properly. I found frost build up on the outside of the RC evaporator cover indicating the coil is frosted over. I found frost around the thermistor. I ran service test 90 and turned the RC defrost heater on and tested voltage at the main control and had 123VAC to the heater. I found the heater turned off when I got back to the UI and didn’t run the entire time it should have. I found the RC thermistor reading 44 degrees and the RC evaporator thermistor reading 80 degrees. I removed the evaporator cover and found the RC evaporator thermistor incased in ice. I found correct readings from the control to the thermistors. I changed the RC evaporator cover again and tested the unit. Both thermistors were reading 70 degrees. The unit is working as designed. Call complete.
Near Austin, TX 78702
Jacob
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Arrived onsite for unit leaking. Called Techline. Couldn’t suggest much for leak issues. Possibly pouring water in drain pan for any leaks. Got SR#7727995452. Noticed that freezer was getting frosting in the unit. No sealing properly. Ordered parts. Rescheduled with customer ; ordrng 1 W10897938 (gasket-dor) and 1 W11241268 (bracket) and 1 W11241580 (bracket)
Near Temple, TX 76502
Jonathan M
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced glass shelf and reinstalled man. Unit is working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for water dispenser not working. I inspected the unit and work area. I found the unit out of level and the water valve no operating when called for. I gained access to the water valve and replaced with new. I leveled the unit and now the doors close properly. Tear and ice are both dispensing. No water leaks detected. Job complete.
Near Austin, TX 78729
Kayman
Job Details: 06/05/2020
WASHER MAYTAG MVWB765FC2 Arrived onsite for previously diagnosed parts install. I replaced the latch ran a diagnostics cycle and calibrated the unit. Unit is working as designed and no leaks detected during service. Job complete.
Near Austin, TX 78737
Kevin
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL KDTE234GPS0 "Arrived on site found dishwasher door is difficult to close. Attempted to uninstall dishwasher but found width of install location is 23 7/8 inches. Side mount brackets are compressing sides of tub and making door difficult to open and close. Was able to pull dishwasher forward 2 inches which released pressure on sides and door will open and close properly now. Due to spacing dishwasher cannot be pulled out completely. Showed builder that Installation will need to be corrected and space will need to be added, currently dishwasher could not be uninstalled to do any necessary repairs. Job complete"
Near Austin, TX 78717
Kayman
Job Details: 06/05/2020
WASHER MAYTAG MVWX655DW2 Arrived onsite to install previously diagnosed parts. I installed the gear case assembly and replaced the actuator. I calibrated and tested the unit and is working as designed. No leaks detected during time of service. Job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ Arrived on site to diagnose a refrigerator that is not consistently producing ice. Found no mechanical failures with unit at this time. Advised homeowner on bail arm operation and that rows of cubes may be getting caught keeping unit from cycling. No further repairs are needed and all is working properly at this time. No leaks were found at time of service.
Near McDade, TX 78650
Scott
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for no cool in fridge . Found evap covered in fridge . Tested heater ,thermistors ,evap fan . All checked normal . Found adc control is not putting unit in proper defrost . Replaced control . No water leaks detected at time of service. Job complete ."
Near Smithville, TX 78957
Scott
Job Details: 06/05/2020
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site , found gear case and drain have failed . Will need AUTHO . Will need two hrs due to placement of unit . No water leaks detected .; ordrng 1 2HRS and 1 AUTHO and 1 W10876600 (drain pump)"
Near Austin, TX 78754
Andy
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site to install previously diagnosed pad. Installed and tested unit. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78728
Chase
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site to check refrigerator for no ice production. Ran ice maker tests through diagnostics and ice maker is functioning properly. Ran ice maker fill test and no water entering the ice maker. Accessed the fill tube below the freezer door and found it badly kinked. Removed connector and ran fill, water is getting to the tube but cannot pass through. Cut out kinked portion of tubing. Reconnected to connector and ran fill test. All functions are normal and no leaks present after repair. Informed customer that kick plate just barely attaches on left side with new routing of tube. Also placed paper towel below bottom of door and advised to check for any leaks over next few days.
Near Leander, TX 78641
Lou
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested the ice maker and found the motor had stopped 1/4 way through harvest. I found a piece of ice was wedged in between the tines. Using my jumper wire, I got the IM to harvest but the motor was jumping. I removed and replaced the ice maker and retested. Unit is operating as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Richard
Job Details: 06/05/2020
RANGE WHIRLPOOL SCS3017RS05 "Arrived onsite for the range not working properly. During testing found that LF, LR burner switches are bad and found that the LR electrode is bad. Also found that all the screws were broken and the orifices were just hanging there. All orifices will need to be replaced with new screws and the switches, spark module.
Near Pflugerville, TX 78660
David S
Job Details: 06/05/2020
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site for range showing error code F8E0. I inspected the unit and work area. I found the cooling fan not activating. I gained access to the cooling fan and replaced new. I tested the unit and the unit operated as designed. Job complete.
Near Canyon Lake, TX 78133
Richard
Job Details: 06/05/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived onsite for the refrigerator ice maker not working. During testing found that the ice maker is broken. Replaced ice maker and it tested good and filled with water. Complete
Near Austin, TX 78738
Brandon
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "Arrived on site for customer complaint of ice melting and not dispensing. Found ice door not sealing and ice fan not running unless you manually make it run in diagnostic mode. Ordering ice door, and controls. Unit is also hooked up to r/o which customer is going to remove. ; ordrng 1 W10702031 (door-ice)"
Near Harker Heights, TX 76548
Al
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived to inspect refrigerator door sealing issues.Found several small pieces of foam insulation in the drain pan of the refrigerator evaporator area.Cleared the obstructions and unit still working properly.No parts needed.Job complete
Near Austin, TX 78734
David Z
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to diagnose dishwasher that was not opening dispenser. Performed diagnostic. Found the clip retaining the electrical connector on the dispenser was bent / flexed and the connector was just sliding out. Replaced dispenser and retested. All is working as designed, connector is secure. Call complete."
Near Round Rock, TX 78665
Cliff
Job Details: 06/05/2020
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived on site to diagnose a range with a bake igniter that is not functioning. Found regardless of setting unit tries to ignite broil burner. Replaced bake ignitor and found no change. Main control and direct spark ignition control will need to be replaced to complete repairs, and will bring harness in case needed. Due to part availability office will need to set a return appointment.; ordrng 1 W11161843 (HARNESS) and 1 W11162730 (DSI BOARD) and 1 W11258611 (CONTROL)"
Near Austin, TX 78758
Andy
Job Details: 06/05/2020
REFRIGERATOR KENMORE 106.5159301 Arrived on site for refrigerator ice container not fitting back on. Tested and inspected unit and found failed ice container and dispenser motor. No water leaks present at time of service.
Near Bartlett, TX 76511
Al
Job Details: 06/05/2020
DRYER MAYTAG MEDC465HW0 Arrived to inspect dryer not heating properly.Confirmed the complaint and found the cutoff and thermal fuse defective.Removed and replaced bothReassembled and unit tested as designed.Job complete
Near Dripping Springs, TX 78620
Robert
Job Details: 06/05/2020
OVEN GE PGS960SEL2SS Arrived on job to replace control. After replacement test operation no change. Ran diagnostics and found code for no fan ordered fan also need main control not listed on parts page. ; ordrng 1 MAINCONTROL and 1 WB26X32571 (FAN)
Near Austin, TX 78738
Kevin
Job Details: 06/05/2020
DISHWASHER WHIRLPOOL WDF520PADB5 "Arrived on site and inspected dishwasher and found left hand rack stop is missing and upper rack is drooping. This is causing it not to connect to water riser along the back wall. Corrected upper rack and also found upper spray arm has plastic debris clogging holes. Cleared holes as best as possible and customer has stopped to correct upper rack. Also found no high drain lube set into drain hose and corrected this
Near Burnet, TX 78611
James
Job Details: 06/05/2020
DISHWASHER KITCHENAID KDTE404DSS0 Arrived on site and tested operation. Found evidence of leak around fill valve. Found water streaks running down brass elbow from water supply. Cleaned off and turned water on and found water spraying from side of brass elbow.Job complete
Near Austin, TX 78749
Luis
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS01 Arrived on site for cooling complaint. Checked temps reading between 35-37° with temps set to 33° ran diagnostics changed defrost setting to basic adjusted temp settings unit passed all diagnostics
Near Wimberley, TX 78676
Robert
Job Details: 06/05/2020
DISHWASHER KITCHENAID KDTE204ESS1 Arrived on job for complaints of not cleaning. Ran diagnostics and found wash motor not working will need pump and motor to complete. ; ordrng 1 WPW10605058 (pump&motor)
Near Austin, TX 78723
Wesley
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Arrived onsite and replaced control. All operating as designed during testing. Breaker did not trip.
Near Austin, TX 78704
Leonardo
Job Details: 06/05/2020
RANGE JENN-AIR JDS9860AAP Arrived on site to test unit for gas leak. Test unit for leaks no leaks present on the range job complete.
Near Paige, TX 78659
Scott
Job Details: 06/05/2020
RANGE WHIRLPOOL WFE550S0HZ1 "Arrived on site on site for oven not heating , found relays had failed on control . Replaced control ,preheated oven . All checked normal . Job complete ."
Near Austin, TX 78751
Wesley
Job Details: 06/05/2020
OVEN WHIRLPOOL WFE515S0ES2 Arrived onsite and found oven control failure. Replaced control. Unit is now functioning as designed. Advised customer on use and care.
Near Austin, TX 78738
Luis
Job Details: 06/05/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for no water,sticking paddle and ice in fresh food. Found ice build up under ice box,installed adapter, tested water found a kink in line removed kink tested dispenser water working replaced defective paddle."
Near Pflugerville, TX 78660
Cliff
Job Details: 06/05/2020
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose a range with damage top assembly. Found during previous repair back right hand side of cooktop was chipped. Replaced cooktop and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78739
Kevin
Job Details: 06/05/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site and found right hand side drawer slide has failed. After replacing it drawer is operating properly. Job complete
Near Austin, TX 78731
David Z
Job Details: 06/05/2020
RANGE KITCHENAID KSGG700ESS1 "Arrived on site to diagnose range that had an F8E0 error for cooling fan underspeed. Customer also informed me it was making a lot of noise lately as well. Provided estimate for new blower fan due to noise and error and also a new front knob, Parts $156.60, Labor $214.99 + tax. Customer approved. Replaced blower fan and retested. Error did not come back and fan is blowing hard. Ordering new knob to ship directly to customer, W10872668.; ordrng 1 W10872668D2C (knob D2C)"
Near Temple, TX 76502
Jonathan M
Job Details: 06/05/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site for a washer that’s making a rattling sound as it goes through a spin. Inspected unit and work area. Checked suspension, stater, and agitator. All checked good. Checked the level of the machine and found the unit leaning to the back far enough for the tub to be leaning against the back wall. Adjusted the feet and tested the unit in an auto cycle and manual high speed spin. Unit ran as designed. I called Techline and spoke to Chris SR# 7727992999. He advised that based off my findings, that the unit seemed to be operating as designed and that the issue could have just been the unit being unlevel. He advised to make no repairs and that the o key other issue when it comes to rattling would be a customer loading issue or what the client would have around the unit. He did advise me to run a drain and spin on the unit with a load unit to try and replicate it before leaving but otherwise to advise the customer this was normal operation. Tested the uni
Near Jarrell, TX 76537
Al
Job Details: 06/05/2020
WASHER WHIRLPOOL WTW4850HW Arrived to inspect washer tub issues.Found the customer washed a single bedding item and when the spin cycle began the unit tub was banging against the cabinet.Ran diagnostics test mode and UNBALANCED load was the only stored error.Customer is with instruct periodAll water lines were dry at the end of service.Job complete
Near Austin, TX 78722
Wesley
Job Details: 06/05/2020
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite and cleared airtrap due to not spinning out properly. Found clog in airtrap. Drain pump is cleared spin and agitation are working properly. Calibrated no error codes. Repaired by clearing airtrap. Unit is now operating as designed.
Near Austin, TX 78732
David Z
Job Details: 06/05/2020
ICE MACHINE GE UNC15NJBII "Arrived on site to assist with putting ice machine back together and cleaning. At time of arrival customer had already been able to few place the panel. Assisted with cleaning the unit per mfr instructions. All is now working as designed
Near Round Rock, TX 78665
David S
Job Details: 06/05/2020
REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Arrived on site for fridge filter not resetting. I inspected the unit and work area. I walked the customer through the filter reset procedure. And inspected the filter head housing. I reinstalled the filter and there was no more screeching noise. Filter light has been reset. Job complete, no water leaks detected."