Service History 845

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Andice, Texas 78628

Kimo

Job Details: 10/10/2022

Arrived onsite for dishwasher that is not going through wash cycle. Upon inspection I found that the unit had a wash motor not running code stored. I cleared code and found that the unit didnt run. I replaced the monad that unit and found unit operating as designed no leaks. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Leander, Texas 78641

Kimo

Job Details: 10/10/2022

"Arrived onsite for refrigerator that is not cooling properly. Upon inspection I found that the evap was clogged with frost. I cleared the frost and tested the thermistor and the defrost heater and found that they where all good I put unit into a forced defrost no found that the heater came on then I switched the defrost mode to basic as it was set to adaptive. I check that all the fan where operating properly and they where I tested the compressor and found that it would star and run normally. Upon further inspection I found that the unit was not leaved Which can cause the doors is not to seal properly, i corrected this.I also noticed when I arrived The freezer was packed with food I did advise the customer that whenever pack in the freezer to leave enough space so that the vents can get adequate airflow. I checked the drain tube found that it was clear and sealed up well. unit began cooling again as air flow returned. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Killeen, Texas 76549

Tyler

Job Details: 10/10/2022

"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue. Found cause of failure was gearcase leaking oil, cap also failed which lead to actuator arm breaking mid cycle. Oil covered cam and belt. Replaced all required parts then reassembled and tested unit. Found washer working as designed with no leaks, call complete"

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/10/2022

"Arrived on site to replace drive motor per Techline. Replaced motor, unit working as designed. Job complete."

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Killeen, Texas 76549

Tyler

Job Details: 10/10/2022

Arrived on site for microwave not heating. Upon arrival confirmed issue. Found cause of failure was right side door switchs failure to be activated. Readjusted interlocks and door and found unit could heat on all tests preformed. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Johnson City, Texas 78636

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for no ice production. Found ice maker stuck mid cycle and not responding to diagnostics. Replaced ice maker and unit working as designed. No leaks detected. Job complete.

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Oglesby, Texas 76561

Jonathan M

Job Details: 10/10/2022

Arrived on site for a washing machine that is not spinning. Inspected unit and work area. Ran unit through diagnostics an attempt to get the unit to spend. Found the unit humming but not actually spending. When ahead and replace the capacitor and test at the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/10/2022

"Arrived onsite for dishwasher not draining. On inspection found the plug was still in the garbage disposal, removed the plug put the unit into diagnostics mode in the drain pump was not working and it was making clicking noise. Replaced pump put the unit back in diagnostics mode and it completed the diagnostics cycle. The unit is working as designed. No water leaks detected during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78748

Kevin

Job Details: 10/10/2022

"Arrived on site and replaced heating element per service pointer, job complete"

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 10/10/2022

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During the wash cycle of testing, I found water leaking from the left side overflow tube. After several tests, I finally pin pointed the leak coming from the lower corner of the door gasket. I adjusted the gasket and retested several times and the unit did not leak anymore. I advised the customer of my findings and to monitor the unit. I recommended they call it in for service if they see water leaking or if the unit has the F8E4 error code again. I cleaned the drip pan and float switch and placed them back into position. No water leaks observed at the end of service, job completed."

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Leander, Texas 78645

Vincent

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was insulation not installed correctly. Adjusted the kick plate and tucked in the insulation. Unit is now installed correctly. O leaks where observed during service."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Austin, Texas 78730

Wesley

Job Details: 10/10/2022

Arrived onsite and replaced the outer panel to repair door latch issue. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Austin, Texas 78730

Wesley

Job Details: 10/10/2022

Arrived onsite for ice maker leak found fill spout backed out of place and leaking fill water into fc. Corrected fill spout placement by inserting the proper length into the fill cup. Unit is now operating as designed. Removed ice and advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78738

Leonardo

Job Details: 10/10/2022

Arrived on site to replace control board and ui board. Replaced both parts test unit and unit washing correctly job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, Texas 78738

Justin

Job Details: 10/10/2022

"Arrived on site for a washing machine making an abnormal clicking noise. On arrival the customer had a video of the noise. I found the noise occurring during spin and it sounded almost like a card in spokes. I put the unit into diagnostics mode and found no stored error codes. I then manually activated spin, agitate, and a diagnostics cycle to found the unit running as designed with no abnormal noise. I then loaded the unit and ran it to find no abnormal noise. I gained access to the bottom of the unit and found it running as designed. At the time of service I could not replicate the failure. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Johnson City, Texas 78636

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for no ice production. Found icemaker stuck mid cycle and not responding to diagnostics. Cycled power to unit and icemaker responded but got E2 error(lost home position). Replaced icemaker and got PA in diagnostics. No leaks detected. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Briarcliff, Texas 78669

Justin

Job Details: 10/10/2022

"Arrived on site to install previously diagnosed parts. I installed the new gasket, inlet assembly, and nut. I then test the unit and found it running as designed with no leaks present at the time of service. Call complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Austin, Texas 78729

David S

Job Details: 10/10/2022

Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range for the service pointer. I installed a new heating element according to the service pointer. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Gatesville, Texas 76528

Jonathan M

Job Details: 10/10/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed the customers unit was within range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Wimberley, Texas 78676

Andrey

Job Details: 10/10/2022

"Arrived on site to to test unit for no ice production and water not dispensing, tested unit found valve humming and water trickling from dispenser, removed filter and all water pressure went back to normal,advised customer to buy new filter , ice maker cycled and filled with water, customer had a issue with loud humming noise, exposed compressor and tried to mimic the noise with no success, zip tied wires together around compressor due to possible noise coming from wire vibrating against customer, clean out compressor from all pet hair and demonstrated to customer how to do it in the future to prevent compressor from overheating, advised customer to monitor and if the noise returns, take video and send it in to office, at this time unit is running as designed no leaks detected job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, Texas 78749

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit over heating. Test unit and found bad sensor. Sensor reading high temp at room temp. Replaced sensor test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Austin, Texas 78749

Leonardo

Job Details: 10/10/2022

Arrived on site to replace heating element from special project. Replaced element test unit and unit test good job complete.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Lakeway, Texas 78734

David S

Job Details: 10/10/2022

Arrived on site for Whirlpool dryer not heating. I inspected the unit and work area. The custijer stated the unitbwould not power on and when it did. It showed an f6e1 acu miscommunication error code. I found good voltage to the unit and found all fuses and heating element ls intake. I replaced the main control and the ui. I powered the unit on and found it working as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78732

David S

Job Details: 10/10/2022

Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I Installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Gatesville, Texas 76528

Jonathan M

Job Details: 10/10/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor and vacuum down the unit. You know how the vacuum for 20 minutes. Charge the unit with 56 g of R600 and tested the unit. The unit began to cool and operate as designed. Advise the customer to keep an eye on the unit over the next 30 days. Call complete.

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW06

Near Jonesboro, Texas 76538

Jonathan M

Job Details: 10/10/2022

Arrived on site for a freezer that is not cooling. Inspected unit and work area. Customer advised that the lights are on but the lights on the control do not work in the unit does not even attempt to cool. Pressed and held the temperature selection switch and found the control come on. The unit began to cooling operate as designed. I advised the customer that the issue he had was that his unit was set for cooling off and went over the user guide. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, Texas 76542

Tyler

Job Details: 10/10/2022

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival recover refrigerant them installed required parts and pool vacuum. Recharge system with 41 grams of r600. Found no leaks and informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHK0

Near Canyon Lake, Texas 78133

Andrew

Job Details: 10/10/2022

"Arrived on site and replaced previously diagnosed control and console. Tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Georgetown, Texas 78628

Maurice R

Job Details: 10/10/2022

"Arrived onsite for refrigerator not cooling in FC. Took temps in the FC was -10? the freezer was set -6? took temps on RC was 33? fridge was set 35?. Set the FC to 0? and the RC to 37?. Wait 15 minutes and took another reading found the FC was -5 and the RC was 37?. Told CX to gives us a call if anything changes. The unit is brand new, been operating for 8 days now."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/10/2022

Arrived onsite for for door falls down and has no tension. Upon arrival inspected unit and found both hinge sleeves have failed.need to replace sleeves. Installed new sleeves and door now opens and closes correctly. No leaks present at this time. Called SAFTEY and explained my findings. No safety issue at this time . SR#7734750153.Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Jarrell, Texas 76537

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose dishwasher that was not properly draining. On arrival spoke with homeowner who says it works fine now, but had a slow fill due to water softener issues that have since been resolved. I tested the unit and confirmed all functions are working as designed, and no error codes are present. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/10/2022

Arrived onsite for MAKES A TERRIBLE BANGING NOISE IN THE SPIN CYCLE. Upon arrival ran diagnostics and there was no error codes. Ran a drain and spin cycle without clothes and unit is operating correctly. Ran a quick cycle with clothes and unit shakes. Ran a drain and spin cycle with wet clothes and unit indeed shakes a lot. Found pedestal was very un leveled. Leveled the pedestal and test the unit. Unit now operates correctly. Job complete . No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Del Valle, Texas 78617

Joe Z

Job Details: 10/10/2022

Arrived onsite for ITS MAKING A LOUD NOISE. Upon arrival ran diagnostics and found no error codes. Customer stated that she heard a metal to metal type sound but has not heard it anymore. Inspected unit and found front of unit is not leveled. Leveled feet and test unit by running high speed spin on diagnostics. Cannot duplicate the metal to metal sound. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, Texas 78744

Joe Z

Job Details: 10/10/2022

Arrived onsite to install previously ordered parts. Installed new inlet .Also found kinked drain hose. Connected drain hose correctly. Test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78738

Luis

Job Details: 10/10/2022

"Arrived on site. Customer defrosted unit,removed cover,good continuity on thermal fuse,replaced bimetal with a 60? defrost bimetal,powered unit on compressor and fans powered on."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near Maxwell, Texas 78656

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for failed gasket, tested unit found failed gasket broken in two corners, replaced gasket, repair still covered under the one year company warranty, unit is functioning properly, job complete"

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near San Marcos, Texas 78666

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for not washing, customer stated that it does not agitate and fills with water and drains it right out, tested unit found in diagnostics cycle water filled but did not do anything else, replaced control board ran diagnostics cycle, all components tested good, put unit into quick wash unit filled with water and started to wash, customer was present for the test, advised not to overload wash, overload error code was present in the system, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leander, Texas 78641

Kimo

Job Details: 10/10/2022

Arrived onsite to install previously diagnosed part . Upon arrival I installed new drive belt and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, Texas 78634

Cliff

Job Details: 10/10/2022

Arrived on site to replace previously ordered parts for range. Replaced foot and foot came with bracket. Second bracket wasn't needed. All is working properly at this time and job is complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected microwave and found Fantis working properly through home but blower is stuck, after clearing it blower is running properly, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Lago Vista, Texas 78645

Vincent

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heating element to replace with new and improved one. Tested unit and its operating as designed. No leaks where observed. Job completed."

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for UI issues, customer stated that they had a different company come out and replace control and after they left the unit did not function properly so he cycled power the unit has been running good but still want me to check, ran diagnostic cycle found no stored error codes, all components are working properly, inspected drain hose and found it shoved to far into the drain, secured drain properly, advised customer to monitor and if any issues arise call warranty, at this time unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, Texas 78758

Wesley

Job Details: 10/10/2022

Arrived onsite for glitching and control errors and spontaneous operation when in standby. Replaced control and tested function. Unit is now operating as designed. Advised maintenance on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, Texas 78727

Wesley

Job Details: 10/10/2022

Arrived onsite and replaced sump and motor and spray arms. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Pflugerville, Texas 78660

Wesley

Job Details: 10/10/2022

Arrived onsite and found unit operating with noise due to installation problem. Verified proper voltage and proper fan function and heating. Adjusted installation to quiet operation. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Austin, Texas 78747

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit not draining. Test unit and found plug still on garbage disposal. Removed plug test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Round Rock, Texas 78665

Vincent

Job Details: 10/10/2022

"Arrived on site for microwave, inspected unit and work area. CX complaint there was noises when microwave fan would come on. Tested unit and found that the noise they where concern about was the flap that opens and closes when in operation. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Niederwald, Texas 78640

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected dishwasher and did not find any save error codes. Ran diagnostic cycle and all functions are operating properly. Ensure heating element is running. Discussed drying expectations with homeowner, rinse aid should be used every time and water should be run in the kitchen sink until it is hot before starting dishwasher, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected dishwasher and found it is not heating. Inspected heating element and found left connector is loose. After resetting confirmed correct operation by running a diagnostic cycle, job"

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Georgetown, Texas 78628

Paul

Job Details: 10/10/2022

"Arrived on site for washer, inspected unit and work area to install previously diagnosed parts. Found balancing ring completely loose from basket and gearcase shaft warped. Replaced basket, gearcase, and pulley shield, then entered diagnostics. Cleared error code F1E2 and had CX start a load of laundry. Explained to CX to use the mixed cycle setting so unit will get enough water to the clothes to keep them from binding. No error codes present during service, no water leaks present at time of service. Job complete.

We serviced a

KENMORE OVEN

Model 790.78903

Near Austin, Texas 78728

Wesley

Job Details: 10/10/2022

Arrived onsite for lower oven not heating. Verified ignitor failure. Verified proper voltage of 120v to the ignitor and discovered old ignitor to have shorted. Replaced ignitor and tested. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 10/10/2022

"Arrived onsite for Vibration. It seems like a belt is loose or washer not level. Bounces around too much. Upon arrival ran diagnostics and there were no saved error codes. Inspected basket and found suspension is shot. Also found floor leveling is way off, causing unit to stand tilted. Ran manual test to ensure all other components are operating correctly. All other components passed. Need to replace suspension. Replaced suspension and leveled the unit. Test unit and unit operates correctly. No leaks present at this time time. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT313CZLZ00

Near Georgetown, Texas 78626

Gerry C

Job Details: 10/10/2022

"Arrived to inspect cooling issue. The CX advised me the unit did not fully cool after the last service and I tested pressures. The low side was 25 of vacuum and the high was at 40 psi. The unit would not balance when unplugged and I assumed a floating restriction. I evacuated and pressurized with nitrogen and noted a very slow flow from high to low side. I flushed the capillary system from high to low and then from low to high, noting impeded flow in both directions and no signs of solid debris. I vacuumed and charged the system after replacing the dye drier and found the unit would barely cool the evaporator, creating frost from the capillary tube entry at the cabinet, to only one row of evaporator tubing. Contacted the MFG, tech Chris, File #7734783650. The CX will be contacted by the MFG for replacement. No water connections to unit."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Austin, Texas 78717

Paul

Job Details: 10/10/2022

Arrived on site for range to install previously diagnosed parts. Inspected unit and work area. Checked with claims to see if outer door would be covered under warranty.

We serviced a

AMANA RANGE

Model ACR4303MFB5

Near Austin, Texas 78724

Matthew

Job Details: 10/10/2022

Arrived onsite for range not functioning properly allowing customer to use bake function. Upon arrival inspected unit. Code F2E1 was present on the display. Tried resetting per tech sheet recommendations but did not correct the issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ01

Near Round Rock, Texas 78665

Cliff

Job Details: 10/10/2022

Arrived on site to diagnose a Whirlpool WRX986SIHZ01 refrigerator that is making unusual noise. Found freezer fan motor running louder than normal and replaced it with new motor. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AS1

Near Round Rock, Texas 78664

Cliff

Job Details: 10/10/2022

Arrived on site to diagnose an oven that got tagged by gas Co. Found no failures to unit at this time and advised customer on ovens with a direct spark ignition and reason why some unburnt gas might be noticed during usage.

We serviced a

ELECTROLUX DRYER

Model EIMED55IMB0

Near Marble Falls, Texas 78654

Lou

Job Details: 10/10/2022

"Arrived on site to install previously diagnosed and ordered part. Upon arrival, the customer advised the unit is making a new noise and gets very loud. I tested the unit and could hear a rattle beginning to get louder and louder as the unit functioned. I disassembled the unit to replace the motor and found the blower wheel nut was badly cracked. I removed and replaced the blower wheel assembly and retested the unit. Unit is operating as designed. I demonstrated for the customer and they are happy with the results. No lint observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS02

Near Horseshoe Bay, Texas 78657

Lou

Job Details: 10/10/2022

"Arrived on site to inspect refrigerator door gasket damage. Upon further inspection, I found the right RC door gasket badly torn where it meets the mullion. I removed and replaced the gasket and shaped it using my heat gun. Checked for any gaps and found none. Unit is operating as designed, job completed."

We serviced a

SAMSUNG DRYER

Model DV50K8600EV/A3-01

Near Austin, Texas 78737

Kevin

Job Details: 10/10/2022

"Arrived on site and found dryer is squealing while running, disassembled it and found both front support wheels have failed. after replacing dryer runs and sounds normal."

We serviced a

WHIRLPOOL DRYER

Model WGD4850HW0

Near Andice, Texas 78628

Kimo

Job Details: 10/10/2022

Arrived onsite for a gas dryer with issue starting. Upon inspection I found that all Thermistors and where good. I check voltage and found good 120vac and polarity was good too. Tested unit a few times and found that it would not start though there was voltage to and out of the timer I then tested the start button and found that it would not complete the circuit causing the issue. I installed new switch and tested unit several times and found unit operating as designed making sure that the flame ignited every time. job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Liberty Hill, Texas 78642

Kimo

Job Details: 10/10/2022

Arrived onsite for refrigerator that had a stuck ice bin. Upon arrival I found that the bin was stuck. Due to what I initially thought was ice build up but I soon came to realize that the auger had gotten stuck on the ice machine itself because when the customer dumped out a batch of ice it came undone from its grooves and was pushed upward by the ice cubes underneath it I solve this issue by putting the auger back into its grooves and making sure that it would not slip out again and advise customer to keep an eye on the Auger when ever she dumps out her excess ice. Job complete

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HZ08

Near Leander, Texas 78641

Kimo

Job Details: 10/10/2022

Arrived onsite for a microwave that is making a buzzing noise at the door when in use and the counter light not working. Upon arrival I tested the unit several times and found that I could not duplicate the issue. Upon further inspection I found that the bulb had blown out.Unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MFW9700SB1

Near Austin, Texas 78731

Wesley

Job Details: 10/10/2022

Arrived onsite to diagnose leaking washing machine. Found unit below severely torn in multiple places causing leaking verified drain pump and water lines and valve functioning as designedReplaced bellow and tested unit for proper function. All checks good. Unit is now operating as designed. Advised customer on repair.

We serviced a

KITCHENAID DISHWASHER

Model KUDE60FVSS0

Near Austin, Texas 78731

Wesley

Job Details: 10/10/2022

Arrived onsite for leaking dishwasher. Found no evidence of underside sump and motor or drain pump or diverter leaking. Upon further inspection I found that the left side door panel screws were completely backed out causing likely gasket damage and seal obstruction. Properly tightened all screws . replaced seal. Unit is now operating as designed without leaking.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48FMS03

Near Austin, Texas 78738

Justin

Job Details: 10/10/2022

Arrived on site for a refrigerator with an ice maker now working. I checked temps and found them good. I then manually harvest the unit and found it not working. I checked voltage and found a good 120VAC. I manually activated the IM fill and found it working as designed. This indicates a bad IM. I installed the new IM and test the unit again. I found it now working as designed

We serviced a

SAMSUNG DRYER

Model DV45K6500EV/A3

Near Briarcliff, Texas 78669

Justin

Job Details: 10/10/2022

"Arrived on site for a dryer making a loud abnormal noise. I test the unit and found it making a loud thumping noise. I gained access to inside the unit and found the back 2 rollers, pulley, and belt badI installed the new parts (only 2 of 4 rollers installed) and then test the unit. I found it now working as designed.Call complete."

We serviced a

GE REFRIGERATOR

Model GFE26GSHESS

Near Wimberley, Texas 78676

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for no ice production tested unit found UI has no lights and customer stated it stopped working a while back, before a proper diagnosis can be made for no ice production dispenser board and UI will need to be replaced

We serviced a

MAYTAG DRYER

Model MED6230HW1

Near Bastrop, Texas 78602

Joe Z

Job Details: 10/10/2022

Arrived onsite to install previously ordered part. Replaced motor. Test unit and uni operates as designed. Job complete.

We serviced a

KITCHENAID TRASH COMPACTOR

Model KUCS03FTPA0

Near Austin, Texas 78732

David S

Job Details: 10/10/2022

Arrived on site to install previous diagnose part. I gained access to the upper limit switch and replaced it with new. I tested the unit and found the unit working properly. Job complete.

We serviced a

GE DISHWASHER

Model GDT665SSN3SS

Near Woodway, Texas 76712

Jonathan M

Job Details: 10/10/2022

Arrived on site for a dishwasher that is not draining. Inspected unit and work area. The customer advised that the unit stopped draining after they replace their garbage disposal. Remove the drain hose from the garbage disposal and found that the knockout punch had not been knocked through creating the issue. Not through the knockout punch and tested the unit. The unit began to work and operate as designedCall complete.

We serviced a

GE REFRIGERATOR

Model GSS25KGTABB

Near Jarrell, Texas 76537

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Examined unit and found both compartments at room temperature. Checked sealed system and found compressor is running, but very very weakly and producing no cooling at all. Unit has sealed system failure

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS01

Near Spicewood, Texas 78669

Luis

Job Details: 10/10/2022

"Arrived on site. At time of visit compressor and fans not running,powered unit off,let unit sit off for a couple min powered unit on compressor and fans powered on,removed evaporator cover,good frost formation on evaporator uploaded picture. Checked connections and drain no oil frost pattern increasing,advised customer possibly control not kicking out of defrost. Customer to monitor unit if unit cools correctly and issue reoccurs will need to replace the main control

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Leander, Texas 78645

Vincent

Job Details: 10/10/2022

"Arrived on site for cooktop, inspected unit and work area. CX complaint was knobs where not strait. I inspected unit and found no functional issues. Called techline and sent him pictures and he determined its cosmetic, spoke to Chris SR#7734782498. No leaks where observed during service."

We serviced a

WHIRLPOOL FREEZER

Model KSSS42QDX05

Near The Hills, Texas 78738

Luis

Job Details: 10/10/2022

"Arrived on site for no cool. Removed evaporator cover found ice ball on inlet of evaporator and corrosion on heat exchanger diagnosed a refrigerant leak unit will need a new compressor,heat exchanger,evaporator,heater pan and drier

We serviced a

KITCHENAID REFRIGERATOR

Model KRFF507ESS01

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/10/2022

"Arrived on site to replace RC evap cover, RV evap harness with thermistors and motor, RC drip pan and control. Unit was not thawed out on arrival. Thawed unit and removed excessive frost. Installed previously diagnosed parts, unit is working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near Round Rock, Texas 78681

Paul

Job Details: 10/10/2022

"Arrived on site for refrigerator ice maker, inspected unit and work area. CX complaint is that unit makes small ice cubes and the water pressure is low. Checked water valve and pressure was good. Checked filter head and was good. Replaced water filter and retested. Tested ice maker harvest in diagnostics and all checked good. Unit is operating as designed. No water leaks present during service.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS20

Near Austin, Texas 78749

Scott

Job Details: 10/06/2022

Arrived on site for wall oven throwing 2-1 error code. Ran diagnostics confirmed error . Found oven light would some times respond to touch commands. Door switch is functioning properly. Ordering UI. Call to set return ; ordrng 1 W11304093 (Ui control)

We serviced a

WHIRLPOOL WASHER

Model WFW75HEFW0

Near Austin, Texas 78747

Scott

Job Details: 10/06/2022

"Arrived on site for washer grinding during spin cycle . Ran diagnostics and drain and spin with load of towels . Found unit slow to drain and making noise in spin cycle . Ordering tub assembly, stator , rotor , drain pump. Will need 2nd man and weight 2 hrs . Need AUTHO . No water leaks detected at time of service. Call to set return ; ordrng 1 W10901030 (Tub and basket) and 1 W10870751 (Stator) and 1 WPW10544980 (Rotor) and 1 2ndman and 1 Weight2hrs and 1 Autho"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Briarcliff, Texas 78738

Leonardo

Job Details: 10/06/2022

Arrived on site to test unit for console locked. Tried to unlock console and not unlocking. Tried resetting the unit by turning power off and still not unlocking. Will order new console W11296171 office to reschedule ; ordrng 1 W11296171 (Console)

We serviced a

WHIRLPOOL WINE COOLER

Model JUWFL242HX00

Near Austin, Texas 78746

David S

Job Details: 10/06/2022

Arrived on site for wine cooler warming up. I inspected the unit and work area. I found the unit powered off. I turned the cooling back on. I found the condenser fan running. I found the compressor coming on and the evaporator fans turning on. I placed my thermal couple next to the evaporator air flow. I found no change in temperature after 15 minuets. I am ordering a sealed system repair. The unit still has sealed system coverage. The office will reschedule.; ordrng 1 W11360594 (Compressor) and 1 W11506635 (Access valve) and 1 Uvdryer (Uv dryer)

We serviced a

JENN-AIR OVEN

Model JJW2830DP01

Near Austin, Texas 78733

David S

Job Details: 10/06/2022

Arrived on site for wall oven showing error code f2e1 stuck key. I found the lower oven key not responding. I found the unit throwing the code randomly. I am ordering the console to complete the repair. The office will reschedule.; ordrng 1 W11236888 (UI)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Cedar Creek, Texas 78612

Matthew

Job Details: 10/06/2022

"Arrived onsite for refrigerator not operating. Upon arrival unit was unplugged. Power unit and tested. Found compressor cranking and burning out. Need compressor replacement. Ordering compressor, dryer, access valve, nitrogen and r600 kit. Customer inquiring on wait times. No ETA on compressor. Customer has special circumstance at home and will reach out to Whirlpool. Gave customer service contact info. Office to reschedule when parts are available. ; ordrng 1 W11635510 (Compressor) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Bastrop, Texas 78602

Matthew

Job Details: 10/06/2022

"Arrived onsite for washer excessively shaking and noise. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran auto test and could hear rattling noise during spin. Removed agitator and tested spin. Could see basket wobbling while spinning and rattling noise was still present. Due to basket not spinning tru, ordering basket for replacement, gearcase and hub. Office to reschedule.; ordrng 1 W11172199 (Basket) and 1 W10528947 (Hub)"

We serviced a

WHIRLPOOL RANGE

Model KFEG504KPS1

Near Killeen, Texas 76549

Tyler

Job Details: 10/06/2022

Arrived on site for range not allowing front right burner to turn on. Upon arrival confirmed issue. Found stable power connection to switch but switch not sending power to element. Found not burnt/damaged wiring and element oil was still intact and undamaged. ordrng 1 W10857622 (Infinite switch (FR))

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC4

Near Georgetown, Texas 78633

Lou

Job Details: 10/06/2022

"Arrived on site to inspect washer leaking water. Customer advised the unit was leaking from the back on the right side as they had towels under the unit on the right side. Due to the way the unit is installed, I pulled the unit out onto my oven dolly as far as I could and was unable to get access to the back panel due to the hot water hose being too short (photo). I removed the top panel and tested the unit in diagnostics and it operated as designed with no leaks. I removed the front panel and inspected the inner cabinet and found dry water spots at the back right corner. I found a vent tube at the back right corner of the tub that was open ended. After further research, I found a service pointer (W11616794 Rev A) which indicated that there should be a vent on that particular hose (W11599075). I am ordering the vent and requested that the customer have the unit accessible upon return service. Unit placed back in its spot and no water leaks observed during service. Office to schedule return service ; ordrng 1 W11599075 (Vent)"

We serviced a

JENN-AIR VENTHOOD

Model JXW8536HS1

Near Austin, Texas 78738

Leonardo

Job Details: 10/06/2022

Arrived on site to test unit for fan not turning on or something times it gets stuck just in low speed when on high. Test unit and found and relay control board ordering new control board W11293971 office to reschedule. ; ordrng 1 W11293971 (Control board) and 1 2hours

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Killeen, Texas 76549

Tyler

Job Details: 10/06/2022

"Arrived on site for refrigerator not cooling properly.upon arrival found unit was at 2/38 in both compartments. Found thermistor in rc not reading correct resistance readings per temp in unit. Also found fc thermistor not placed in proper place on evap coil and moved thermistor to proper low side area of coil. replaced rc thermistor and informed customer to allow 24 hrs to allow temps to stabilize, call complete ; ordrng 1 WPW10384183 (Thermistor (dont order, Tg truck stock))"

We serviced a

WHIRLPOOL RANGE

Model WFE775H0HZ4

Near Round Rock, Texas 78665

Gerry C

Job Details: 10/06/2022

BT arrived on site to inspect range. Upon inspection I found multiple sections of the door damaged. Office to order parts and schedule service. ; ordrng 1 W11107877 (Handle) and 1 W11106273 (Door assembly) and 2 W11379948 (Spacer)s and 1 W10902192 (Liner) and 2 W10813139 (Support)s and 1 W11182113 (Vent trim)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Round Rock, Texas 78665

Gerry C

Job Details: 10/06/2022

"BT arrived on site to inspect cooling issue. I plugged the unit in and the compressor made a loud buzzing sound and would not run. I tested the amp draw on the compressor and I found an amp draw of 9.2 amps until the start device kicked off. I tested with a good start device and found the same amp draw as the other start device. The rotor is locked and I am ordering R600 compressor, access valve, and dryer. No water leaks found during service.; ordrng 1 Nitrogen (Nitrogen) and 1 R600KIT (R600 KIT) and 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 W11635510 (Compressor)"

We serviced a

WHIRLPOOL COMPACTOR

Model KTTS505ESS0

Near Hutto, Texas 78634

Gerry C

Job Details: 10/06/2022

"BT arrived on site to inspect trash compactor. The ram was broken and hanging down. This would not allow the door to fully open. I tried to pull the unit out from under the counter but was unable to without damaging the cabinet or flooring. I instructed CX that part of the trim above the unit would have to be removed before we can remove and service the unit. I am ordering a ram, office to schedule service. ; ordrng 1 WP9871251 (RAM)"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS00

Near Round Rock, Texas 78681

Maurice R

Job Details: 10/06/2022

Arrived onsite for IM not working correctly. On inspection found that the compressor was extremely hot to the touch. Took the front panel off found the coils were dirty. Check the fan in it was operating correctly. CX said that when she powers the system off and turns it back on it makes ice correctly for a few hours before it starts make ice cubes that are sub par. No leaks detected during service.; ordrng 2 Servicehours (2 hours to service the unit)s and 1 WP2313624 (Condenser) and 1 WPW10605286 (Compressor kit) and 1 WPW10200037 (Dryer) and 1 W11387394 (Fan motor)

We serviced a

WHIRLPOOL DRYER

Model WED5000DW

Near Austin, Texas 78729

Maurice R

Job Details: 10/06/2022

"Arrived onsite for dryer not heating. On inspection the air flow was good, gain access to the back in found the high limit cutoff was bad. It showed OL on my meter. I by passed it with jumper in test the unit and the heating element came on. Ordering part 279816. Office to reschedule with CX. ; ordrng 1 279816 (Hi limit kit)"

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS3

Near Austin, Texas 78704

Wesley

Job Details: 10/06/2022

Arrived onsite and found broken door glass. Ordering door glass W10902192. Office to reschedule ; ordrng 1 W10902192 (Door glass)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78738

Kevin

Job Details: 10/06/2022

"Arrived on site and inspected refrigerator and found half of the freezer evaporator is frozen over. Tech line was unavailable during this time. But spoke with them later in the day they recommended replacing by metal with part 2182381, SR 7734761682; ordrng 1 2182381 (Bimetal) and 1 W11566475 (Evap harness)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS00

Near Lakeway, Texas 78734

Kevin

Job Details: 10/06/2022

"Arrived on site and found fresh food evap cover is frosted over, refrigerator will need to be defrosted before next visit on return visit replace fresh food evap cover and control if 600 on 128 must be 700 or higher.; O-emld tckt"

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/06/2022

Arrived on site to test unit for acting erratic. Found control needs replaced. Verified with claims unit is within warranty. Office to reschedule. ; ordrng 1 W11616491 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRQA59CNKZ

Near Temple, Texas 76502

David Z

Job Details: 10/06/2022

"Arrived on site to diagnose refrigerator that is not making any ice. Examined unit and found it dumps, but does not fill. Pulled icemaker and found the fill tube and cup frozen solid. Per service pointer W11560805 we need to replace fill tube, icemaker and valve. Office go schedule when we have all 3 parts. ; ordrng 1 W11397137 (Icemaker) and 1 W11455388 (Inlet Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Cedar Park, Texas 78613

Paul

Job Details: 10/06/2022

JM: Arrived onsite to inspect washer making squealing noise during spin cycle. I found that the basket was sitting against the back left side of the chassis. I tested the suspension and the basket stopped bouncing within around 2-3 bounces. I leveled the unit and the basket is still against the back left side of the chassis. I put the unit into a diagnostic cycle and could not reproduce the noise. I manually tested the spin cycle and after 5 minutes I still could not reproduce the noise. Ordering new suspension and will use the belt and cam on the return visit. Office to RS.; ordrng 1 W11130362 (Suspension rod ASSY)

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS05

Near Austin, Texas 78732

Vincent

Job Details: 10/06/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was unit is freezing fresh food. Got temps from RC 20? FC -10?. Called techline and spoke to Butch SR#7734760826 and suggested to replace main board and UI on side and Orion board. Parts are not available and have no eta. Office to contact CX when parts are available and reschedule to return. There was construction going on in the kitchen and CX asked us to leave refrigerator pulled out from cavity. No leaks where observed during service. ; ordrng 1 W11574770 (Control) and 1 W11574767 (Sparsh UI) and 1 W11574766 (Triton UI) and 1 W10917313 (R RC door gasket) and 1 W11567409 (Orion board)"