Near Harker Heights, TX 76548
Al
Job Details: 01/16/2019
DRYER WHIRLPOOL WED92HEFW1 Arrived to install previously ordered parts. I removed and replaced the electronic control. Reassembled the unit and the unit tested as designed.
Near Austin, TX 78757
Paul
Job Details: 01/16/2019
WASHER WHIRLPOOL WFW95HEDW0 Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the UI and the harness. I cleared the F6E3 communication error. I tested the machine in the auto diagnostics cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. Call complete.
Near Lago Vista, TX 78645
James
Job Details: 01/16/2019
RANGE GE JK5500SF6SS Arrived on site and tested operation. I found that once power was turned on to unit the lower oven light was on and has a constant relay clicking sound. I inspected the door switch and latches and found to be good. Inspected harness for pinches or shorts and found to be good. Unit will need a new control to correct issue; ordrng 1 WB27T11326 (board daughter relay) and 1 WB27X29610 (MAIN CONTROL)
Near Round Rock, TX 78665
Jonathan
Job Details: 01/16/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site for oven not heating correctly. Customer stated home inspector stated that when unit preheated it was 50° off. Performed temperature test on standard bake mode at 350°. Found average temperature at 355°. Spoke with customer on user guide. All tested good.
Near Bruceville, TX 76630
Steve C.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 arrived on site for the unit is not making ice. Tested the unit and found the icemaker will not cycle. Replace the icemaker and tested the unit. The icemaker cycled and filled with water and the unit is working properly. All water connections were dry at the time of service.
Near Waco, TX 76706
Steve C.
Job Details: 01/16/2019
DRYER WHIRLPOOL WED8500DC4 Arrived on site to replace the control and facia due to unit not turning on. Replaced both parts and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Austin, TX 78738
Brandon
Job Details: 01/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 "Arrived on site for customer complaint of dishwasher not washing dishes, found multiple error codes, 5-1 4-3 7-1, found faulty control, ordering control ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11087210 (CONTROL)"
Near Austin, TX 78748
Kevin
Job Details: 01/16/2019
DRYER WHIRLPOOL MGDX655DW2 Arrived on site and set dryer to run on normal cycle and found burner ignited properly and it is heating. Found that there is no airflow through the lint trap. Removed exhaust vent from the rear of the dryer and airflow has returned. Dryer is operating properly but recommended that vent to the exterior of the home be clean/serviced to restore airflow. Job complete
Near Austin, TX 78754
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Arrived on site for door closing issue. Found fresh food door not fully closing. Adjusted front legs to unit installed closure checked door operation good unit working as designed.
Near Red Rock, TX 78662
Thomas L.
Job Details: 01/16/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on sit for cracked console. Console was cracked on left side. Replaced. All water connections were dry.
Near San Marcos, TX 78666
Robert
Job Details: 01/16/2019
WASHER MAYTAG MVWC565FW1 arrived on job for complaints of not finishing cycle. Found the cold water side of valve not working. Customer will need to have valve replaced in home before our next visit. Office to schedule when customer calls back.; ordrng 1 W11038689 (valve)
Near Round Rock, TX 78664
Jonathan
Job Details: 01/16/2019
DRYER AMANA NED4655EW1 Arrived on site for dryer not heater. Performed temperature test on time dry. Found not heat. Gained access to element element and found bad terminal connection at element. Repaired connector and tight connected to element. Found dryer vent majorly clogged (see SD-QuickPic). Performed temperature test with vent off and found temperatures within range. Customer needs to have vent cleaned. Advised customer not to use until vent has been cleared. All else checked good.
Near Leander, TX 78641
Paul
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher not heating. I checked for stored error codes and there were none. I ran the diagnostics cycle and the unit was drawing 7 amps in the wash cycle and started out at 7.43 amps in the drying cycle. The unit completed the cycle and is working as designed. There were no water leaks present at the time of service. I went over rinse aid use with the customer because the dispenser was empty. Call complete.
Near Kyle, TX 78640
Brandon
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for customer complaint of unit not drying dishes, found no rinse aid, and plastics on top rack not drying. Instructed customer to use rinse aid, heating circuit tested good."
Near Buda, TX 78610
Leonardo
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDF320PADS0 Arrived on site to test unit for not draining. Test unit and found plastic stuck in the drain pump. Removed plastic test unit an unit draining correctly job complete. No leaks present at this time.
Near Killeen, TX 76542
Arthur B.
Job Details: 01/16/2019
DISHWASHER GE GDF510PSD0SS Arrived onsite for customer complaint of dishwasher not washing properly. Tested unit and found wash pump not moving water around unit. Unit will need pump assembly to complete repair. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO ) and 1 WD49X23779 (PUMP KIT)
Near Killeen, TX 76542
Al
Job Details: 01/16/2019
DRYER WHIRLPOOL WED5000DW2 Arrived to inspect dryer getting too hot in upstairs laundry room. I checked the unit at the outlet and got 259/124/125. Checked and replaced the fuse. The element and thermostat and both had continuity. Customer was also advised to get the ventilation system cleaned to lower the room temperature.
Near Salado, TX 76571
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KBSD608ESS01 KBSD608ESS01 Arrived to inspect no ice dispensed. I found the ice dispenser door would not move in any direction and there was a large amount of ice within the door chute and in the lower ice bin assembly. I removed and replaced the control and normal operation of the ice door resumed. The customer will defrost the unit and then remove and replace the ice storage bin. I advised the customer in placing towels to catch water from the ice melting from within the bin. No leaks observed during service.
Near Manor, TX 78653
Wesley
Job Details: 01/16/2019
DRYER MAYTAG MED5500FC0 Arrived on site and found unit motor rattling. Ordering parts necessary for repair. ; ordrng 1 DAMPENINGPAD and 1 W11123147 (MOTOR)
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for “noisy operation” complaint. Per my previous diagnosis, removed and replaced drum and repair kit. Touched up peeling paint. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78748
Kevin
Job Details: 01/16/2019
DRYER MAYTAG MEDB955FC0 "arrived on site and inspect the dryer and found saved error codes F4E4, F4E5 checked incoming power at terminal block and found L1 is reading correct voltage but L2 is showing only 9 V, Took pictures of voltage readings and show them to apartment management and maintenance department. Our source will need to be corrected in order For dryer to work properly. Explained to apartment management that if it was not corrected and another service call is created they will be responsible for a service fee."
Near Elgin, TX 78621
Wesley
Job Details: 01/16/2019
DRYER MAYTAG MEDB755DW Arrived on site and found poor airflow condition resulting in cutoff failure. Replaced cut off kit. Unit now heating.
Near Austin, TX 78739
Leonardo
Job Details: 01/16/2019
DISHWASHER MAYTAG MDB4949SDH2 Arrived on site to test unit for leaking. Test unit and found unit leaking from door latch due to upper spray arm broken. Also found all of the inside of the unit full of calcium. Will need new feed tub new gasket new sump and motor and new door latch and new lower spray arm and upper spray arm. Customer said he will just buy a new unit. Job complete
Near Kyle, TX 78640
Robert
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Arrived on job to replace seal, seal replaced. Checked temperatures,air flows no leaks detected at time of service."
Near Cedar Park, TX 78613
Paul
Job Details: 01/16/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the UI and tested the oven. The unit reached a preheat high of 403 degrees. The oven cycled between 330-370 degrees won the first cycle averaging 350 degrees. On the second cycle I hear the bake relay buzzing and the temp continued to drop then started rising very slowly. I changed out the main control and tested the oven. The unit cycled between 336-365. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site. Checked for icemaker issues. Found icemaker not getting to home position all the way. Replaced ice maker and adjusted fill tube to icemaker To prevent leaks. All functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site. Checked for icemaker issues. Found icemaker not getting to home position all the way. Replaced ice maker and adjusted fill tube to icemaker To prevent leaks. All functions tested OK. No leaks present. Job complete
Near Kyle, TX 78640
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on site. Checked for icemaker issues. Found icemaker not getting to home position all the way. Replaced ice maker and adjusted fill tube to icemaker To prevent leaks. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78734
Cliff
Job Details: 01/16/2019
RANGE KITCHENAID KEBC107KSS0 "Arrived on site to replace control board and oven. Found after installing board unit is now not registering keypad. Control board needs to be sent back to repair company so they can complete correcting issues with the board. Office to contact homeowner wants repair is ready for reschedule.; ordrng 1 CNOTES (BOARD NOT REGISTERING CONTROL PANEL AFTER REPAIR. NEEDS TO BE SENT BACK TO REPAIR COMPANY, GIVING F2E1 ERROR NOW.)"
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
RANGE AMANA AGR6603SFB0 Arrived on job for complaints of error code. Ran diagnostics and confirmed code for temperature sensor. Remove back and found the range infestation of roaches. Instructed customer that this is not covered.
Near , TX 78633
Jonathan
Job Details: 01/16/2019
VENTHOOD WHIRLPOOL KXW9736YSS0 Arrived on site to install previous diagnosed parts. Gained access to control assembly. Removed failed switches and installed new. Tested unit and found no sound in change from medium to low. Gained access to L1 and found change in amperage from low to medium. Called tech support to verify amp reading. Spoke with JK (SR#7723932219). Found failed motor and capacitor. Office to schedule appointment when ETA is available.; ordrng 1 8186677 (capacitor) and 1 SEENOTE&STICKYNOTE (SCH APT AND ADD #) and 1 WPW10294006 (MOTOR )
Near Austin, TX 78741
Kevin
Job Details: 01/16/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and replaced motor pulley diagnosed on previous visit, dryer is now operating properly, job complete"
Near Elgin, TX 78621
Thomas L.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on site for no ice conditions. Tested unit and found no voltage going to the icemaker water valve. Replaced ice maker and still no voltage to water valve. Contacted the manufacture and spoke with Andy. In the conversation with the Andy our phone call was disconnected. Recontacted manufacture and spoke with Kathy about the situation. We did multiple testing and determined that the wiring harness for the icemaker in the freezer compartment will need to be replaced. Customer has requested that I make no more repair attempts. Customer has informed me that he will request a new product at this point. All water connections were dry.SR#7723940154
Near Austin, TX 78739
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for faulty defrost sensor,punctured evaporator and cracked drain pan. Gave estimate for full repair including harness assembly and filter drier. Replaced harness,evaporator,drain pan and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. used 1 TJ90SF8404 (ACCESS VALVE), and 1 WPW10143759 (DRIER UV) from stock"
Near Georgetown, TX 78626
Jerry C.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived to inspect no operation. I found 6-4, 8-2, 10-1 stored in memory. I found the unit would not fill. The fill valve supply line was pinched prior to the float valve and within the junction box. Office to order harness. No leaks observed during service. ; ordrng 1 W11227372 (HARNESS)"
Near Buda, TX 78610
Brandon
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site to replace controls, harness, and evap cover. Replaced all parts, unit tested good."
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site. Replaced ice bin, slides and gears. All functions tested OK. No leaks present. Job complete"
Near Leander, TX 78641
Lou
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDF520PADW7 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found that the unit is leaking from the valve and fitting connection. I found that the unit has been leaking for some time as there was mold built up along the back and side walls behind the unit (photos). Also water damage in the cabinets at the far right of the unit (photos). I turned the water off to the unit and turned the power off. When I went to remove the valve and fitting, I found that the fitting was on the valve right. I was able to turn the fitting without using a wrench. I advised the customer of my findings and they said there has been no other repair to the valve. I advised the customer that this is more than likely an installation error as over time, when I the valve comes on, there is a lot of pressure coming from the water line that the movement of the valve when under pressure could’ve backed the fitting further off since it wasn’t tightened. I removed and rep
Near Leander, TX 78645
James
Job Details: 01/16/2019
DISHWASHER JENN-AIR JDTSS246GP0 Arrived on site and tested operation. I found a fault for door latch. Customer also concerned about flex in handle and the toe kick was never secured. Installed screws on toe kick and checked handle for proper installation. Handle checks good and the flex is normal for unit as it’s the outer door skin flexing. I corrected the door latch and tested. Unit working as designed. Job complete.
Near Leander, TX 78641
Lou
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven temps. Upon further inspection, using my multimeter, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. My reading at the 350 preheat was 449 degrees. My next five readings were 341, 375, 336, 375, 336 for an average of 352.6 degrees. I advised the builder of my findings and advised that the unit is operating as designed. I verified the cooktop burners as well. No gas leaks detected during service, job completed."
Near Austin, TX 78759
Tyler B.
Job Details: 01/16/2019
WASHER WHIRLPOOL WFC7500VW2 "Arrived on sote for a-10 error. Had wrong model so supplied with incorrect part. Prior company installed incorrect pump with wood deck screws, will require Oem pump ASSY. Also water level switch will need replaced and culprit of error code. No leaks I site ; ordrng 1 WPW10192975 (switch-wl) and 1 WPW10465252 (pump-water)"
Near Austin, TX 78738
Brandon
Job Details: 01/16/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site for customer complaint of noise issue, I added dryer pads, unit tested good."
Near Killeen, TX 76543
Arthur B.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived onsite to install new compressor to top mount refrigerator from prior tech’s diagnosis. Removed compressor and install new dye drier and compressor using braising methods. Vacuumed unit it down to -25psi. Charged unit with 4.75oz of R134a refrigerant. Tested unit. Found good frost pattern on evaporator. No other issues found. No water connections made to unit at time of service.
Near Killeen, TX 76541
Al
Job Details: 01/16/2019
RANGE WHIRLPOOL WFG320M0BW2 "Arrived to inspect range with no power. Con, removed and replaced the control. Tested unit and unit tested as designed.JOB COMPLETE"
Near Bastrop, TX 78602
Joseph C.
Job Details: 01/16/2019
COOKTOP KITCHENAID KSEG950ESS1 "Arrived on site for “cracked cooktop” complaint. Inspected unit and found front right burner positioner out of socket, from factory. This put stress on and contributed to fracturing of cooktop. Removed and replaced cooktop. Unit is performing as designed."
Near Austin, TX 78731
Scott
Job Details: 01/16/2019
OVEN WHIRLPOOL MEW9627DS02 Arrived on site for control error . Previous resets have not been successful . Tested unit and got control error again . Will need to order control and replace . Service has been paid last visit . Return 1/21 . ; ordrng 1 W10845223 (cntrl-elec)
Near Round Rock, TX 78681
Jonathan
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not draining. Inspected unit and found not mounted and water remaining in dishwasher. Removed water with shop vac. Gained access to pump, removed pump and found glass caught in pump housing. Inspected impeller, checked okay. Installed drain pump and tested unit, unit drained. Performed diagnostics mode, no error codes. Monitored test cycle and inspected insulation. Found no loop in drain line, added drain loop. All tested good, no water leaks present."
Near Killeen, TX 76549
Al
Job Details: 01/16/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived to inspect washer not working. I confirmed the unit does have power. The unit has a broken belt on the rear of the unit. Office to order the belt.NEEDS MORE WORK OFFICE TO RESCHEDULE THE CUSTOMER.Office to order belt WPW10260319 Belt.; ordrng 1 WPW10260319 (BELT)
Near New Braunfels, TX 78132
Robert
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL KOCE500ESS06 "Arrived on job to replace control boards and harness. After we replaced, still had same code. Called tech line and they said to replace fuse. Replaced fused error code went away. Tested operation, passed."
Near Pflugerville, TX 78660
Wesley
Job Details: 01/16/2019
RANGE MAYTAG MMV4205FB "Arrived on site and found unit not heating. Replaced mag, cap and diode. All checks good, unit is now operating properly."
Near Temple, TX 76502
Arthur B.
Job Details: 01/16/2019
DRYER MAYTAG MEDX655DW1 Arrived onsite to install temperature selector switch from prior tech’s diagnosis. Removed and replaced switch. Tested unit. Unit now heats on all settings. No other issues found. Dryer vent and lint trap clean of lint at time of service.
Near Austin, TX 78744
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05
Near Austin, TX 78735
Brandon
Job Details: 01/16/2019
OVEN JENN-AIR JJW3830WS02 Arrived on site for customer complaint of middle rack falling out. Found rack was bent and needs replacing. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10445852A (rack-oven)
Near Austin, TX 78738
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for no cool. Clicking noise from compressor compartment. Removed starter installed new starter same issue diagnosed failed compressor. Ordering new compressor assembly. Return date set for Friday 1/18 job will need 2 hrs; ordrng 1 2HRS and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER UV)
Near Austin, TX 78739
Leonardo
Job Details: 01/16/2019
RANGE WHIRLPOOL WOS51EC0AS04 Arrived on site to test unit for no display. Test unit and found bad fuse. Replaced fuse . Test unit after replacing fuse and unit heating correctly job complete
Near Austin, TX 78757
Cliff
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site to complete diagnosis of refrigerator is not cooling and freezer and I’m not going in the diagnostics. Upon testing found high voltage control not activating diagnostics along with power supply board shorted out resetting unit anytime diagnostics is activated. Replaced both controls and tested unit. Found all parts and components including diagnostics operating properly at this time. No leaks were found at time of service and job is complete.
Near Leander, TX 78641
Lou
Job Details: 01/16/2019
WASHER MAYTAG MVWB835DW1 "arrived on site to inspect washer leaving black spots on laundry. Upon arrival, the customer provided a blanket that had black spots on it which appeared to be oil. I placed the unit in diagnostics and tested and it operated as designed. I tilted the unit back ad found a small amount of gearcase oil on the side panels. I advised the customer of my findings and advised that the oil residue is from the blanket getting caught in between the washplate and gearcase shaft. I removed and replace the gearcase and washplate and calibrated the unit. I then tested it and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78748
Luis
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for handle issue. Found set screw not fully installed installed set screw correctly reinstalled handle checked door operation good unit working as designed.
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW8500DC0 "Arrived on site. Replaced bezel for lid. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDF520PADB7 "Arrived back on site sue to rack stop clip falling off, found wasn't no fully attached, removed both spots and re attached and Testd good, no leaks no rack issue"
Near Round Rock, TX 78665
Jonathan
Job Details: 01/16/2019
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for dishwasher control had burnt. Gained access to control and found control at voltage supply had burnt inspect wire harness and found minor burnt marks and would not need to be replaced. (DW170) . Assembled unit and left power off."
Near Temple, TX 76502
Arthur B.
Job Details: 01/16/2019
WASHER ROPER RTW4516FW2 Arrived onsite for customer complaint of top load washer not filling properly on various cycles. Ran diagnostics and found no stores error codes since last visit. Call WPL Techline Chris SR#7723937683 and advised of findings. Found unit is working as designed. Advised customer that unit will initial fill based on cycle selection and fills with more water as needed to satisfy levels. No other issues found. All water connections were dry at time of service.
Near San Marcos, TX 78666
Robert
Job Details: 01/16/2019
OVEN KITCHENAID KGSA906PSS00 Arrived on job to remove control for rebuild. ; saved tckt
Near Austin, TX 78703
Leonardo
Job Details: 01/16/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to test unit for touch pad not working. Removed panel test unit and found loose connection at panel to board. Secured panel back on test unit and unit test good job complete no leaks present at this time.
Near Manor, TX 78653
Wesley
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL DU810SWPQ0 Arrived on site and found unit drain hose blocked preventing draining. Removed obstruction. All checks good. Unit is now operating as designed.
Near Austin, TX 78725
Joseph C.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for “unit not washing” complaint. Inspected unit and found sump/motor stuck. Freed pump. Tested unit three times. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78746
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 "Arrived on site for no ice. ICEMAKER not running through a forced harvest diagnosed failed icemaker. Installed updated icemaker assembly,powered unit on icemaker ran through a cycle and filled with water unit working as designed.
Near Leander, TX 78641
Tyler B.
Job Details: 01/16/2019
WASHER WHIRLPOOL GHW9400PL0 "Arrived on site for valves replacement due to stuck open, replaced valves and no leaks, upon testing unit was still give f-n error for no fill. Replaced hose to WL sensor. Water level was replaced prior visit, maybe faulty, or failed control, will need to return with control and new level sensor . ; ordrng 1 CNOTE (OFFICE RS ) and 1 CNOTE (AUTHO) and 1 WP8182697 (cntrl-elec) and 1 WPW10514214 (switch-wl)"
Near Leander, TX 78641
James
Job Details: 01/16/2019
MICROWAVE WHIRLPOOL GT4175SPS4 Arrived on site and found display blank with no response. Removed unit and tested fuses and found to be good. Tested voltage to control and found that the neutral connection was loose. Repaired connection and tested. Unit working properly and all functions test good. Job complete
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on job to replace control and harness. After replacement test cooling. No leaks detected at time of service
Near Lakeway, TX 78734
Luis
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Arrived on site for no cool. Diagnosed leak in fresh food evaporator. Removed evaporator and compressor. Installed updated fresh food evaporator, compressor and a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly. Repair covered under project code S71233 (double L) C NOTE; ordrng 1 CNOTE (DOUBLE LABOR S71233)"
Near Seguin, TX 78155
Robert
Job Details: 01/16/2019
WASHER MAYTAG MVWB766FW0 Arrived on job for complaints of not completing cycle. Ran diagnostics and and got code F2E1 stuck button. Ran test cycle and washer power button activated and shut off washer. ; ordrng 1 W10919546 (console)
Near Elgin, TX 78621
Wesley
Job Details: 01/16/2019
OVEN KITCHENAID KODT107ESS03 Arrived on site and found lower oven sensor wire pinched in cavity causing inaccurate readings. Unpinched and tested. Found unit to be reaching and staying at temp. All checks good.
Near Austin, TX 78737
Luis
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived on site for no ice. Ran diagnostics optics passed weak air flow from fan motor,E2 error code diagnosed failed icemaker and ice box fan. Installed new icemaker and ice box fan ran fill test unit working as designed."
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 01/16/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on for “unit not completing cycle” complaint. Inspected unit and found that installer installed unit with drain line below tub, causing unit to drain and simulate leak, creating low fill error code. Raised drain hose to fit in standpipe. Unit tests good. No leaks detected, at time of service."
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. When attempting to replace panel found new panel damage in box. Re-ordered panel for repair. Office to reschedule; ordrng 1 W10714558 (PANEL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site. When attempting to do recovery on unit found no Freon in system due to weight of tank. Called tech-support and verified no leaks on both evaporators and compressor area. Leak in wall and it’s non repairable. Whirlpool will contact customer with resolution. Job complete File#7723895040
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/16/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to instal previously diagnosed and ordered parts. I noted the unit was running upon arrival, as the two prior services and then recovered and weighed out the refrigerant within the system and was able to see that the amount removed matched MFG charge specifications, showing no leaks within the system. I removed the faulty compressor and installed the service port and dryer. I vacuumed the system for 15 minutes and then monitored for an additional 15. Holding vacuum, I charged with the MFG prescribed refrigerant charge and tested. In test mode 4 I noticed a good change within the high side tubing and there was heat felt all the way to the dye drier. Operational test good, no leaks observed during service.
Near Waco, TX 76712
Steve C.
Job Details: 01/16/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for the unit is making loud noise during spin cycle. Tested the unit and found the pedestal on the unit is not leveled causing the unit to go out of balance. leveled the unit and tested the unit. Unit is working properly and all water connections on dry at the time of service.
Near Lakeway, TX 78734
Cliff
Job Details: 01/16/2019
DISHWASHER KENMORE 665.13963K017 "Arrived on site to diagnose a dishwasher with an upper rack that is not staying on rails. Tested unit and found of the rack adjuster is broken causing wheels to separate from adjuster assembly. Also noted pivot rack clip missing from unit. Replaced adjuster today and ordered pivot tine clip. Return date set for 1/18/19. Collected service fee and cost for adjusters today, remaining labor and cost for Cliff will be due upon return visit.clip ; ordrng 1 WPW10082853 (pivot-tine)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ "Arrived on site for unit leaking found evidence for water leaking from vent and also dispenser. Replaced vent and disp and Tested good, no leaks on site"
Near Austin, TX 78759
Paul
Job Details: 01/16/2019
OVEN WHIRLPOOL WOS51EC0AS02 Arrived onsite for the oven giving a feature not available message when bake is selected. I did a power reset on the oven. I tested the oven and it is working as designed. Call complete.
Near Austin, TX 78759
Scott
Job Details: 01/16/2019
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on site for track issue . Found tracks are not sliding properly . Ordering rack slides for lower rack . Also side mount caps . Return 1/21 .; ordrng 2 W10795980 (cap)s and 1 W10822165 (track)
Near Austin, TX 78759
Scott
Job Details: 01/16/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site for dryer flashing error codes . Ran diagnostics and got f3-e5. Ran dryer in normal load and got f3-e1 after about min of running . Checked control and found thermistor wire no plugged in . Replugged connector , ran unit for several mins all checked good . No lint build up at time of service . Job complete ."
Near Austin, TX 78731
Scott
Job Details: 01/16/2019
WASHER MAYTAG MVWC415EW0 "Arrived on site replaced shift actuator .tried to install control , but was defective .luckly not needed . Ran calibration and diagnostics cycle . All checked normal . No water leaks detected at time of service . Job complete ."
Near The Hills, TX 78738
Cliff
Job Details: 01/16/2019
DISHWASHER KITCHENAID KUDE40FXBL Arrived on site to diagnose a dishwasher with an upper rack that will not stay mounted. Found upper rack adjusters broken causing rack to fall from rails. Replaced adjusters and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.Adjusters
Near Leander, TX 78641
Paul
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived onsite for the dishwasher with a no heat condition. I checked for stored error codes and found an F7E1. I ran the diagnostics cycle and the unit completed the cycle and was working as designed. The heater was drawing 7.90 amps in the wash cycle and started off drawing 8.70 in the drying cycle. I found the rinse aid dispenser not dispensing. I believe there is something erratic with the dispenser because ms had it set high and I believe it works sometimes and not others. ordrng 1 WPW10671905 (DISPENSER)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site. Replaced adjusters due to noise. After replacing adjusters found tub wheels making noise as well. We need tub wheels to repair unit. Office to reschedule; ordrng 2 W10078083 (tub wheel)s
Near Austin, TX 78738
Cliff
Job Details: 01/16/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS Arrived on site to diagnose a refrigerator that is not dispensing ice. Found ice cold up under left side of ice container causing auger and coupling not to contact each other. Removed ice build up and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78645
James
Job Details: 01/16/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site and tested operation. Customer stated the odor would occur several hours after the dishwasher had been ran. I ran the unit through diagnostics and no odor was detected. Recommended customer have a plumber verify the connections under the sink as there was a definite odor coming from around the pipes before the dishwasher was ran. Unit working properly and all functions test good. Job complete