Near Austin, TX 78719
Jacob
Job Details: 06/08/2020
WASHER MAYTAG MVWB765FW0 "Arrived onsite for unit not spinning out the clothes. Put unit in diagnostics. Found error code F0E3, F0E5, F8E1, F7E2, F2E1. Cleared codes. Re tested unit. Got all codes back and also noticed the gear case has lost oil as well. No issues at this time. Job complete"
Near Round Rock, TX 78664
David S
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRFC300EWH03 Arrived on site to install the kitchen aid take in the the figure. Tag has been placed on the freezer door where the customer had it last time. Job complete.
Near Austin, TX 78751
Jacob
Job Details: 06/08/2020
REFRIGERATOR GE PSS26SHRDSS "Arrived onsite to install heater kit. Installed heater kit. Instructed customer to let freezer side for 24hrs, before using water dispenser. No leaks at this time. Job complete"
Near Round Rock, TX 78665
Paul
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for a microwave displaying an F6E8 error. I found the microwave cavity light not coming on when the door was opened. I cleared the code and power cycled the unit. The error came back immediately. I checked voltage at the cavity light transformer and had 123VAC from one side to ground but nothing across the transformer. I tagged the transformer with one lead and started checking the neutral circuit from the filter control back to the microwave appliance manager and had 123VAC to the AM. I replaced the AM and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to install previously diagnosed and ordered parts. Due to the dispenser door getting caught on the upper rack and tearing the coating on the rack and it rusting, I removed and replaced the upper rack and wheels, both rails/tracks, all four stops, the inner door panel, dispenser and vent gasket and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed"
Near Austin, TX 78702
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived on site for door issues. Found excessive dents and scratches on all three doors. Replaced all three doors installed nameplate,checked door seals good."
Near Austin, TX 78703
Luis
Job Details: 06/08/2020
ICE MACHINE KITCHENAID KUIA18PNLS11 "Arrived on site or no ice. Ran diagnostics all test passed,forming on evaporator plate. Ran unit through a normal cycle ice slab forming on evaporator plate. Unit appears to be working correctly"
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, customer advised they have an extended warranty, but due to miscommunications with the warranty, customer has requested service through our company. Customer advised that the ice maker was functioning intermittently and they called their extended warranty who sent a technician out, but that tech didn’t resolve the issue and advised that the problem was the inlet valve. I placed the unit in diagnostics and tested the ice maker and it failed showing error code 23-switch failure. I tested both switches and they are good. I removed the toe plate at the bottom of the unit and found the wiring harness at the left door bottom hinge was damaged exposing the wiring. I advised the customer of my findings and advised that the repair would require replacing the left door due to the harness being inside the door. . No water leaks observed during service, job completed."
Near Austin, TX 78701
Jacob
Job Details: 06/08/2020
RANGE KITCHENAID KSGG700ESS0 Arrived on site for unit giving F8E0 code. Looked at unit. Had customer reset breaker. Tested unit. Unit test good. No leaks at this time. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 06/08/2020
WASHER MAYTAG MVWX655DW1 Arrived on site and tested operation. Found no faults in memory. Ran automatic diagnostics and found basket hub has failed and drive shaft is not able to spin basket properly causing unit to go off balanced. Unit will need new hub to repair ; ordrng 1 W10528947 (drive hub kit)
Near West Lake Hills, TX 78746
Kevin
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "Arrived on site and replace control board, control panel, and lightbulb diagnosed on previous visit. After replacement tested end it is working properly, job complete"
Near Killeen, TX 76543
Al
Job Details: 06/08/2020
RANGE FRIGIDAIRE FEF316ASB Arrived to inspect front left LARGE burner issues.Found the burned wires burned and stuck in the large burner.I arrived with a small burner instead of a large burner.Reordering the correct burner and will return with additional parts. ; ordrng 1 316442300 (8” BURNER )
Near Horseshoe Bay, TX 78657
James
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE104ESS0 Arrived on site and tested operation. Found left side adjuster not locking in. Found latch on adjuster out of place. Corrected latch and tested. Unit tests good. Job complete
Near Georgetown, TX 78626
Cliff
Job Details: 06/08/2020
DRYER MAYTAG MEDB835DC4 Arrived on site to diagnose a dryer that is making unusual noise. Tested all parts and components. Found no mechanical failures at this time and was not able to duplicate any issues. Ensured all components were secured properly and no other repairs needed at this time.
Near Harker Heights, TX 76548
Jonathan M
Job Details: 06/08/2020
OVEN FRIGIDAIRE FEFL63FSB Arrived on site for range that would not bake. Inspected unit and work area. Removed back panel and tested voltage coming from the wall. Found proper voltage at the terminal block. Unplug the unit and tested continuity through the baking element. Found no continuity. Replaced baking element and tested unit. Unit is working as designed. Call complete.
Near Spicewood, TX 78669
Brandon
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for customer complaint of ice maker not working, found multiple issues, found broken ice maker bail arm and control not recognizing the ice bin. I tested the ice bin switch, switch tested good, found faulty UI control.
Near Temple, TX 76501
Jonathan M
Job Details: 06/08/2020
WASHER BOSCH WAT28401UC/20 Arrived on site for a washer that was leaking water into the unit. Inspected unit and work area. Customer advised that when they turn the unit off that the water was still leaking in. Replaced water valve and tested unit in a normal cycle. Unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Kayman
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not cleaning dishes properly. I ran a diagnostics cycle and everything checks good. When I opened the dw after the cycle I noticed a large amount of soap suds in the bottom. Customer is using pods and is on a water softener. I advised the customer to look into switching detergents to a liquid and let them know that the pods dispense way too much soap at one time which can affect the quality of the clean due to the OWI not being able to read the water correctly. No parts needed at this time. Job complete.
Near Leander, TX 78641
David Z
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to diagnose ice container that was frozen in place and at times tossing ice all over when opening the door. Examined container and found it was very hard to remove. Was able to get it to eventually slide out. On inspecting the ice container I found that the front cover of the container was actually separating and flexing, so the push button was barely working at all, and it was causing the unit to drop ice out. Replaced ice container. Retested and found all was working as designed. Advised customer that if they are going to use crushed ice to make sure that they check the dispenser door and make sure it’s fully seated to avoid an air leak. All is working as designed now. Call complete."
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for dishwasher not power on. Confirmed failure with maintenance personnel and found complaint is not filling with water. Performed diagnostics mode, no error codes. Monitored test operation. Found not operating as designed. Tested unit in normal mode and found all tested good. No water leaks detected durning service."
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for water dripping from dispenser and conversation developing on freezer gasket. Inspected unit and found out of square, not allowing FC door to seal. Squared unit with whirlpool shim. Tested freezer door and found sealing. All tested good, no water leaks detected."
Near Austin, TX 78727
Eman J.
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV01 Arrived onsite for a refrigerator not sealing. Tested system found gasket and rails with ice. Replaced both rails and gasket. Tested system everything works as designed. Job complete.
Near Leander, TX 78641
David Z
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to diagnose freezer with frost built in the FC, and door that swings open in RC. Performed diagnosis and checked freezer. Found frost building on the sides, but not on the Evap. Checked slides and found right slide bowed, and allowed a small air leak to build on that side. Replaced right side slide. Raised unit in the front to allow door to close smoothly via gravity. All is now working as designed. Call complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WMH31017HS4 Arrived on site to inspect microwave for not illuminating under microwave. Replaced bulbs and tested. No problems found. Complete
Near Austin, TX 78746
Kevin
Job Details: 06/08/2020
REFRIGERATOR GE ZISB42DCA "Arrived on site and found no ice production, replaced ice maker and cleared fill tube of ice. Job complete"
Near Austin, TX 78717
David Z
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WMC50522HZ0 "Arrived on site to diagnose microwave that was having a timer count down but not powering on. Performed diagnostics on unit. Found that none of the settings were working, and only thing that happens is timer counting down. Found that high voltage system is not initializing at all. Normal repair for this unit would be affected thermostats / control.
Near Austin, TX 78747
Leonardo
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to test unit for unit not having power. Test unit and found light switch to unit turned off. Turned switch on test unit and unit test good job complete.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of ice maker in freezer not working. Found ice maker not returning to home position, ordering ice maker. ; ordrng 1 W10898228 (icemaker)"
Near Temple, TX 76502
Jonathan M
Job Details: 06/08/2020
DRYER MAYTAG MEDB835DW4 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Removed vent hose and checked for lint build up at the wall and in the hose. Found no lint build up. Placed unit in a normal dry cycle and after four minutes an error code of F6 E3 came on the User Interface (ACU cannot hear AI). Replaced overlay and tested unit. Unit is working as designed. Advised customer that if they continue to have an AF code that they will need to try to figure out a better venting situation due to their vent hose looping before it goes into the wall and then turning up, out, and down before the air reaches the outside. I advised this can cause restriction on airflow causing this AF code. Advised customer to try and shorten the vent hose to run straight into the wall and if that didn’t work, to figure out another venting situation. Call complete."
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
OVEN KITCHENAID KOST100ESS00 "Arrived on site to inspect wall oven damaged liner. Upon further inspection, I found two places on the liner at the front near the door, that were chipped about the size of a nickel. One spot was beginning spread at approximately 2-3 inches to the left of the chip. There are several “scratches” at the front center of the unit that are beginning to chip and another chip at the left front area that is approximately nickel size.
Near Cedar Park, TX 78613
David S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site for display light being too bright. I inspected the unit and work area. I replaced the display control and the new control is just as bright. I explained to the customer that there is nonwaybtonchange the Brightness of the display and that, that is a normal level of brightness for the display. Job complete."
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
RANGE AMANA AGR5330BAS3 Arrived on site today notice a range with a damaged gasket. Found retainer clips for gasket broken. Replaced gasket assembly and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78626
Cliff
Job Details: 06/08/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to diagnose a dryer that is making abnormal noise. Tested unit and found noise only occurs when heater is powered and is caused by heater expansion. Heating element will need to be replaced to complete repair.; ordrng 1 279838 (element,heater)"
Near Austin, TX 78759
Eman J.
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for dishwasher not draining. Tested system found that drain pump is faulty. Replaced drain pump. Ran diagnostics. Everything works as designed. No water leaks at time of service. Job complete.
Near Marble Falls, TX 78654
James
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site and tested operation. Found error for door stuck open. Cleared fault and ran diagnostics cycle. Found no faults at end of cycle. Started a normal wash cycle and the unit ran for 5 minutes approximately then wash motor shut off and heater relay began engaging and disengaging. Unit has a failed control. Control is covered under warranty. Installed new control and found wash motor will not start still. Verified proper voltage now at control but wash motor has shorted as well. Unit will also need new sump assembly to complete repair. ; ordrng 1 WPW10605058 (pump&motor)
Near Volente, TX 78641
David Z
Job Details: 06/08/2020
DISHWASHER KITCHENAID KDTE204EPA4 "Arrived on site to diagnose dishwasher with upper rack concerns. Performed diagnosis and found that the upper right slide had separated, and the adjustors on both sides of the upper rAck had broken retaining clips.Replaced both tracks and adjustors and retested. All is now working as designed.
Near Austin, TX 78738
Brandon
Job Details: 06/08/2020
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for customer complaint of oven never working after previous repair. Found thermostat failed, I replaced thermostat, unit tested good.
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
REFRIGERATOR JENN-AIR JFFCC72EHL01 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a loud humming noise. I unplugged the unit and plugged it back in and when the compressor came on, the customer advised that the noise was on. I removed the back cover and found the oil less compressor humming and advised that the noise is normal. Also advised that when the compressor begins to ramp up to cool the unit, it might get a little louder until it ramps down once the unit is cooled. No water leaks observed during service, job completed."
Near Austin, TX 78732
Wesley
Job Details: 06/08/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived onsite and found unit icemaker to have clogged. Customer unable to dispense ice or remove ice bin. Restored function and cleared ice for customer. All checks good. Unit is now operating as designed.
Near Killeen, TX 76542
Jonathan M
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL GD5DHAXVY06 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. I evacuated the system and replaced the compressor, drier, and coupler. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum.
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer showed me a lump in the flooring where they believe water had cause the damage. I removed the toe plate and found where water had leaked from the diverter housing and also found water damage on the cabinet to the right of the unit (photos). I placed the unit in diagnostics showing error code F9E1-diverter lost position. Cleared the code and continued with testing. Unit operated as designed and did not leak. I ran the unit through another test and again it operated as designed. I took photos of where the unit had leaked water and provided them to the customer. I removed and replaced the sump/motor assembly and retested. Unit operated as designed. No water leaks observed during service, job completed. I left the old part with the customer."
Near Austin, TX 78730
Wesley
Job Details: 06/08/2020
OVEN KITCHENAID KODE500ESS02 Arrived onsite and UI board error f1e0 saved and recurring problems with function. Replaced console. Advised customer on repair.
Near Manchaca, TX 78652
Leonardo
Job Details: 06/08/2020
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for oven light not coming on when door opens. Found unit not having a door switch and it’s normal as designed. Oven light comes on when you hit light on and it’s working as designed job complete.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
COOKTOP KITCHENAID KCGS550ESS01 "Arrived on site to inspect cooktop for gas leaks, ordrng 1 GASDETECTOR (GAS DETECTOR ) and 1 W11087445 (REGULATOR ) and 1 W11209791 (VALVE )"
Near Horseshoe Bay, TX 78657
James
Job Details: 06/08/2020
ICE MACHINE KITCHENAID KUIS18NNXB1 "Arrived on site and installed new harness, pump assembly and drain pump. Tested operation and found unit working properly. Job complete"
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the RC=38 degrees and FC=6 degrees. I found that there were food items in the FC section that were blocking the door from closing fully and allowing warm air to go inside the FC section and cause temp issues. I placed the unit in diagnostics to test the ice makers as customer advised that they weren’t working. Both ice makers harvested and the FC IM filled with water, but the RC IM failed to fill. I removed the hinge cover and disconnected the fill tube and retested and water comes out of the fill tube. Tested the fill tube heater and it failed.No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 06/08/2020
FREEZER WHIRLPOOL WZF34X16DW04 "Arrived on site to inspect upright freezer noises. Upon further inspection, I heard the compressor making a vibration sound when it turned on. I found that the unit was not level and did not have any wheels on the back. I checked the parts breakdown and found that the unit does not come with wheels, only leveling feet at the front. I leveled the unit and tested the unit and the unit is operating quieter. No water leaks observed during service, job completed."
Near Luling, TX 78648
Leonardo
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not draining. Test unit and found drain motor getting hot and not working. Replaced drain motor test unit and unit test good job complete.
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL MMV1175JZ0 "Arrived on site to inspect microwave not starting, but has power and the interior light is on. Upon further inspection, I found the bottom interlock jammed and causing the unit to malfunction. When I went to replace the interlock, I found the new interlock was missing a switch. I notified the office and am ordering another interlock ; ordrng 1 W11182141 (interlock)"
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL MMV1175JZ0 "Arrived on site to install previously diagnosed and ordered parts. Due to the interlock failure, I arrived today to replace both interlocks. However, when I removed the lower interlock, I found that the door latch was broken and stuck in the cam of the interlock. I advised the customer of my findings. I offered to order the unit door, but the customer advised that since the unit is less than 2 weeks old, they would return it back to where they purchased it. Job completed."
Near Austin, TX 78735
Kevin
Job Details: 06/08/2020
DISHWASHER KITCHENAID Kudp02frss1 site and inspected dishwasher and found it is not mounted, dishwasher tub is able to twist and this is causing door to not close properly, lock disengage is during the wash cycle, and dishwasher does not complete cycle. Uninstall dishwasher completely. Found flooring does not extend all the way back under dishwasher. Set dishwasher feet on top of tile instead of Behind it and mounted dishwasher to side of cabinets. Requested that customer monitor installation. They cannot move backwards or they will fall off of tile I had a dishwasher will not be mounted properly again.
Near Cedar Park, TX 78613
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on sit for ice maker not working. I inspected the unit and work area. I gained access to the ic maker, I jumped the ice maker and it would not go through a cycle. When I removed the ice maker I found it had ice in it from before, indicating the ice maker is not working properly. I replaced the ice maker and harness. I reinstalled the ice maker and ran it through a harvest cycle. The unit operated as designed and filled. Job complete."
Near Austin, TX 78732
Luis
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KBSD606ESS01 "Plastic sleeve rubbing against hinge screw after adjustments same issue called tech support per tech support will need a new door,ordering screws also to test 7728006073; ordrng 1 3400525 (SCREW) and 1 W10800791 (DOOR ) and 1 W11189635 (SCREW)"
Near , TX 78654
James
Job Details: 06/08/2020
COOKTOP KITCHENAID KCGS950ESS00 Arrived on site and tested operation. Found odor coming from cook top only when burners are lit. Found the odor smells like kerosene and not propane. Instructed customer that the propane company will need to inspect lines and tank as there are no components in cooktop that can give off a kerosene odor. Unit tests good. Job complete
Near Austin, TX 78746
Luis
Job Details: 06/08/2020
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for no ice. Found pool of water in bin and unit not powering on,diagnosed a defective drain pump. Removed water,replaced pump,ran diagnostics pump filled with water and drained water out of unit,checked water and tubing connections no leaks. Unit working as designed"
Near Round Rock, TX 78665
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for ice maker not making ic. I inspected the unit and work area. I put the unit into diagnostics mode and activated the ice maker fan, the fan did not activate. I replaced the ice maker and the fan. I tested the unit. The fan is now operating. No water leaks detected. Job complete."
Near New Braunfels, TX 78132
Noah D
Job Details: 06/08/2020
COOKTOP THERMADOR PCG366G "Arrived on site to inspect cooktop for not igniting. Tried to get into cooktop but was unable unless cooktop was removed, which gas line prevented, ordering help due to issues. Office to reschedule ; ordrng 1 2MAN (2MAN)"
Near Leander, TX 78641
Paul
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL MFX2876DRM00 Arrived onsite for a refrigerator with ice build up around the FC door. I found the door not sealing correctly because it wasn’t connected to the T bracket at the bottom. I hung the door correctly and the door closes and seals correctly. I removed the ice from the door. I explained to the customer that any remaining ice would evaporate. Call complete.
Near Austin, TX 78735
Kevin
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW8600YW1 "Arrived on site and inspected washer and found bearing has failed during spin cyclejob complete"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
ICE MACHINE WHIRLPOOL KUIX335HPS "Arrived on site to inspect icemaker for not producting ice, upon inspection found the water sensor not stopping fill action, replaced pump and sensor. Tested on all settings. No problems found. Complete"
Near Leander, TX 78641
David Z
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS31ES0JS00 "Arrived on site to diagnose oven that had a report of shattered glass after self clean. Examined unit and found the inner panel glass had shattered, and caused numerous scrapes and scratches on the interior glass section as well. Replaced inner panel glass and center glass section, and vacuumed remaining glass. All is now working as designed. Call complete."
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge making noises . Ran all diagnostics , harvested IM . Couldn’t duplicate . Did notice small vibration on condenser but no voice . Used pads to stop vibration . Told customer if noise comes back what to look for . No water leaks detected at time of service. Job complete ."
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to inspect microwave/wall oven combo time indicator not sounding. Upon further inspection, I placed the unit in diagnostics and while pressing the buttons, there was no sound. I found the unit showing error code F6E4. Cleared the code and tested the components and all operated properly. I went into settings mode and checked the sound setting and it was on. I cycled power to the unit and retested and the sound came back on. Due to the error code, I am ordering the console and CNOTE-LSO PER CUSTOMER REQUEST and will return with the main ACU. ; ordrng 1 W11297728 (console)"
Near San Marcos, TX 78666
Robert
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL KDTE204DSS0 Arrived on job for complaints of leaks and rack not sliding. Found the sump is leaking and bearings in rails coming out. After replacement test operation. No leaks detected.
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site for icemaker not making ice. I inspected the work area and unit. I found the icemaker missing. I spoke with customer and she stated another company had been out and broke something on the ice maker and left with the parts. All I found left was the piece from the divider back. I found the divider broken where the air baffle clips in. This unit will need an icemaker, air baffle WPW10312691, divider WPW10309864, gasket WP67006341, 3 screws for the air baffle 67006425, and Authorization from Lowe’s. I will return with the valve just in case. ; ordrng 3 67006425 (screw)s and 1 AUTHORIZATION (AUTHORIZATION ) and 1 WP67006341 (gasket) and 1 WPW10309864 (divider) and 1 WPW10312691 (air-baffle)"
Near Austin, TX 78754
Wesley
Job Details: 06/08/2020
DRYER WHIRLPOOL MGD6630HW0 Arrived onsite for vibration. Used truck stock parts and dampened vibration. Unit is now operating as designed. Advised customer on repair. All checks good.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for not draining, upon inspection found the tubing still not installed correctly due to coil and placement,replaced pump and retested. No problems found. Complete"
Near Lakeway, TX 78738
Brandon
Job Details: 06/08/2020
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for customer complaint of unit turning on by itself. Found stuck key error code, I replaced UI panel, unit tested good."
Near New Braunfels, TX 78132
Robert
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on job for complaints of not dispensing ice. Was not aware of this from previous call . Confirmed the auger motor not working power supply good. Will need auger motor also main control ; ordrng 1 KRMF606ESS00 (CONTROL ) and 1 W10822606 (motor)
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
OVEN KITCHENAID KEBK171SBL02 "Arrived on site for customer complaint of unit not heating, found open hi limit thermostat, I reset thermostat, unit tested good."
Near Manor, TX 78653
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "Arrived on site for frosting in fridge . Found freezer cover covered in ice . Tried to put into diagnostics, UI was hard to respond . Replaced UI . Ran diagnostics , heater is working . Going to order control , diffuser , fan harness , silicone . No water leaks detected at time of service. Please call to set return ; ordrng 2 RTVADHESIVEWHITEs and 1 W11405276 and 1 W11449482"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/08/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for burning smell and sounds, during operation found no sounds, checked entire vent casing and heating element and found no lint or obstruction, no burnt areas on unit, checked heating on all settings and drying types, no smell or sound. Complete"
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS965CIAM00 "Arrived on site to inspect refrigerator ice maker and dispenser not working. Upon further inspection, I tested the ice maker by using my jumper wire and jumping terminals T-H and the IM harvested but failed to dispense water. I jumped the IM to test the water fill tube and it failed. I tested the dispenser motor and it was good. I checked the wiring harness at the bottom left corner of the left door and found it broken (photos). I advised the customer that in order to repair the issue, No water leaks observed during service, job completed."
Near Pflugerville, TX 78660
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Arrived on site for fridge not cooling past 50 degrees. I did a temp check in the fridge and found it at all 55 degrees. I gained access to the evaporator and found the evaporator left side Covered in UV dye. I found a pin hole in the evaporator. I checked the compressor and dryer and found no dye there. I evacuated the system and removed the damaged evaporator. I installed a new evaporator, and did a push pull test, everything operated as designed. I pulled a 30 inch vacuum and found no leaks. I put a 4.8 oz charge of refrigerant into the system and monitored the pressures. Pressure showed good and the evaporator has a nice frost pattern on it. I reassembled the unit and reinstalled into the cabinet. Job complete. No water leaks detected at this time."
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace freezer door for refrigerator. Replaced door and installed new name badge. All is working properly at this time and no leaks were found at time of service.
Near Austin, TX 78705
Jacob
Job Details: 06/08/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for unit shutting off after 15 min into cycle. Wouldn’t start back up until unit cooled down. Replaced control board. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 06/08/2020
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site to inspect washer lid locked and unit stopped working. Upon further inspection, the customer advised that the unit is doing the same as before when it was repaired, which was, it’s not completing the cycle and is draining and shutting down and the lid won’t unlock until the drain pump shuts off. I placed the unit in diagnostics showing error code F0E3-overload. Cleared the code and continued with testing. Unit operated as designed. Following the procedures for the error code, I removed the tub ring and checked for anything in between the tub and basket that could cause friction when spinning and found nothing. I tilted the unit back and checked the gearcase and components and all checked good. I spun the basket by hand and it rotated as designed. I ran the unit through one more diagnostics test and it operated as designed. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/08/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived on job for complaints of not cleaning. Found the wash motor not working. Will need sump & motor to complete. ; saved tckt
Near Austin, TX 78757
Wesley
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 W11460554 service pointer for modules with extreme foamed in condition. arrived onsite and found unit operating with failed freezer light module. In attempting to repair discovered unrepairable foam and wiring condition. Video chat with Chris at techline to report condition.
Near Austin, TX 78758
Jonathan S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived on site for range cooktop having defect on glass. Found new cooktop on hand damaged. Inspected defect, used flat blade and removed defect. Customer was happy with the results. Tested unit, all tested good."
Near Georgetown, TX 78628
Lou
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to install previously diagnosed and ordered parts. Due to the main harness shorting out at the terminal block, I removed and replaced the main harness that included the block and tested the unit. Unit operated as designed. Job completed."
Near Manor, TX 78653
Scott
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on site for fridge tripping breaker every once in awhile . Didn’t trip when in diagnostics defrost . Did trip once while compressor kicke in . Tried several time at start up to trip . Couple time relay would click real loud and trie to start couple times . Ordering start relay . Please call to set return ; saved tckt
Near Meadowlakes, TX 78654
James
Job Details: 06/08/2020
FREEZER WHIRLPOOL WZF34X16DW04 Arrived on site and inspected door gasket. Found bottom of door bowed up causing gasket to not meet with cabinet. Unit will need new door and nameplate to repair. Instructed customer that the door will take 6-8 weeks to arrive. Office to schedule return services. ; ordrng 1 W10746780 (dor-fmd) and 1 WPW10481434 (nameplate)
Near Pflugerville, TX 78660
Scott
Job Details: 06/08/2020
OVEN WHIRLPOOL RBS305PVS03 "Arrived on site for dead oven . Checked and found both thermal fuse and tod thermostat had failed . Replaced both and preheated oven . All checked good . job complete ."
Near Austin, TX 78759
Eman J.
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived onsite for refrigerator not cooling. Tested system found the all 3 controls faulty. Replaced controls tested system unit works as designed. Job complete.
Near Austin, TX 78748
Luis
Job Details: 06/08/2020
REFRIGERATOR FRIGIDAIRE FGSS233FTF3
Near Killeen, TX 76542
Jonathan M
Job Details: 06/08/2020
WASHER WHIRLPOOL rtw4516fw2 Arrived on site for washer that was just buzzing and would not turn on. Inspected unit and work area. Plugged unit on and immediately found the drain pump kicking on and trying to bring out water with no water in the basket. Removed pressure hose and unit still was draining. Replaced control and tested unit in an auto cycle. Unit is working as designed.
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived on site for refrigerator water dispenser having slow drip. Performed diagnostics and tested water dispenser. Pulled unit out and inspected water line. Checked connector at door hinge. Replaced single valve and removed water filter. Found unit continues to drip. Will need to replace dual valve and water reservoir.; ordrng 1 W11168758 (WATER RESERVOIR ) and 1 WPW10341329 (DUAL VALVE)
Near Pflugerville, TX 78660
David S
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for ice maker not making ice. I inspected the unit and work area. I found the fill tube clogged with ice. I undid the line at the bottom of the door and steamed out the clogged tube until the line has been cleared. The ice maker is working as designed. No water leaks detected. Job complete.
Near Austin, TX 78745
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for no lights in freezer and fresh food. Diagnosed a defective freezer led,replaced freezer led powered unit on all leds working as designed."
Near Round Rock, TX 78664
David S
Job Details: 06/08/2020
WASHER LG WT1101CW Arrived on site to install previous diagnosed. I found the nut on the bottom of the the rotor/stator was seized on.
Near Buda, TX 78610
Kevin
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found no ice production, test 56 shows no error codes, test 57 passed icemaker cycled properly and dispensed ice in tray, Test 45 filled, test 15 passed. Test 59 passed. Spoke with techline 7728007312, They recommended replacing icemaker. Requested that customer discard the first batch of ice. No water leaks from connections at time of service, job complete"
Near Round Rock, TX 78681
David S
Job Details: 06/08/2020
FREEZER WHIRLPOOL WRF767SDHZ00 "Arrived on site for bottom ice maker leaking water, and the lights not working. Immoved the light around and it came back on. I found the fill tube clogged with ice and the heating element not coming on. I cleared the fill tube of the ic and had the icemaker run a harvest cycle, the ice maker operated as designed. I will need the fill tube W11238340 to complete the repair I am also returning with the freezer light just Incase. ; ordrng 1 W11238340 (tube-water)"
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/08/2020
RANGE WHIRLPOOL WFE505W0HB1 "Arrived on site for range having plastic smell when attempting to use and temp would reach above 100°. Found customer had unplugged unit and pulled out. Gained has to terminal block and found cord and harness burnt. Will need to replace main harness, cord and terminal block. Informed customer would be responsible for providing cord. Office to schedule appointment when ETA is available. Office to schedule appointment for return, main harness does not have ETA. ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE RETURN ) and 1 W11416047 (MAIN HARNESS ) and 1 WPW10245259 (TERMINAL BLOCK)"
Near Kempner, TX 76539
Al
Job Details: 06/08/2020
OVEN ELECTROLUX E30EW75ESS3 Arrived to inspect Electrolux wall oven with F23 error code.Confirmed the complaint and found the unit will need both the control and UIJob complete
Near Buda, TX 78610
Leonardo
Job Details: 06/08/2020
OVEN WHIRLPOOL MGT8820DS00 Arrived on site to replace board. Replaced board test unit and found igniter getting power but not getting to 2.5 amps. Replaced igniter test unit and unit heating to 350 job complete.
Near Austin, TX 78748
Luis
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Removed deli drawer found fresh food evaporator incased in ice diagnosed a defective defrost thermistor. Defrosted evaporator replaced fan motor that includes thermistor, secured thermistor to correct location on suction line using foil tape and a zip tie secured cover with 4 screws. Changed defrost setting to basic"
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/08/2020
REFRIGERATOR KITCHENAID KFCS22EVMS8 "Arrived on site for customer complaint of frost build up in freezer. When I arrived I noticed the freezer gasket was not sealed, I removed some ice build up and tested the gasket, unit tested good but will need to be completely defrosted to removed frost.
Near Lockhart, TX 78644
Leonardo
Job Details: 06/08/2020
RANGE MAYTAG MER6600FZ2 Arrived on site to test unit for f1e0 error code. Found bad control board replaced board test unit and unit test good job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 06/08/2020
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Arrived on site to perform sealed system repair for refrigerator. Replaced compressor and filter dryer. Pulled vacuum and charged unit with proper amount of refrigerant. All is working properly at this time and the water was hooked up to unit at time of service.