Near Leander, TX 78641
Tommy
Job Details: 03/15/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not turning on. Upon arrival found unit power cord not wired in. Wired in unit power cord and tested. Unit is now operating as designed. Job Completed.
Near Round Rock, TX 78681
Justin
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for visibly broken parts. Upon further inspection I found the adjusters broken and needing to be replaced. I installed the new adjusters and tested the unit. The unit is now working as designed. Call complete.
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5105HW0 "Arrived on site to inspect washer for not spinning, upon inspection found the washer spinning normally and drain working correctly. Spoke with customer and found a intermittent issues with cycling, replaced control. Complete"
Near Austin, TX 78737
Robert
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of no lights found freezer module not working.
Near Waco, TX 76710
Jonathan M
Job Details: 03/12/2021
WASHER MAYTAG MVW7232HW0 Arrived on site for a washing machine that’s making thumping sound. Inspected unit and work area. Customer advised that the unit is making kind of a grinding sound not a thumping sound. Tested unit and then auto test and found the unit making a clicking sound underneath the washer. Remove rotor and found the rotor spline completely eaten way. Replaced rotor and tested unit. Unit is working as designed. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 03/12/2021
MICROWAVE KITCHENAID KMBP100ESS03 Arrived onsite for a microwave with the cavity light is not working. I removed the microwave and found 12VAC to the bulb. I found the bulb burned out. I replaced the bulb and found the unit working as designed. Call complete.
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
DRYER MAYTAG MED5630HC1 "Arrived on site to replace broken door seal, after replacing, unit tested good."
Near Seguin, TX 78155
Noah D
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site to inspect fridge for not cooling correctly, upon inspection found the fridge working to specs, customer had left freezer open and caused frost error. Customer defrosted and all functions returned. Ice had melted and caused a pool in icemaker, cleared ice.Checked for defrost error and found no issues with evap. Complete"
Near Killeen, TX 76549
Wesley
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWX655DW1 Arrived onsite for Or spinning out and found winding a tested good with no load and replaced control but still not spinning well and found run motor overheating with f7 error. Ordering motor and capacitor to repair. ; ordrng 1 W10625046 (Capacitor) and 1 W10006487 (Motor)
Near Austin, TX 78753
Matthew
Job Details: 03/12/2021
DRYER WHIRLPOOL LGR4634JQ0 "Arrived onsite for dryer not heating. Upon inspection found failed fuse. Replaced fuse, tested unit and unit is functioning properly. Job complete"
Near Austin, TX 78753
Leonardo
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH31017HS6 Arrived on site to unit 2303 to test unit for not working. Also found unit damaged and found cavity damaged and door and switch holder and door key.
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for unit not dispensing. Upon arrival found unit dispenser door damaged but upon testing with new dispenser also found unit control was communicating with dispenser intermittently. Replaced control and dispenser. Unit is now operating as designed. No detected during service. Job Completed.
Near Dripping Springs, TX 78620
Richard
Job Details: 03/12/2021
DRYER WHIRLPOOL LE5600XSN0 Arrived onsite for the dryer drum not turning. During testing found that the belt was broke. . Used repair kit and replaced the belt and idler pulley. Dryer tested good. Complete.
Near McGregor, TX 76657
Tyler
Job Details: 03/12/2021
MICROWAVE FRIGIDAIRE FFMV162LSA Arrived on site for microwave that door handle was cracked and also inner door trim was cracked and falling off. Upon arrival I confirmed damaged areas of door and was able to assess that door to microwave age and the cooktop range underneath unit that the years of heat damage had caused wear and tear and door plastic. After getting autho I was able to replace door and reassemble and test that its fully functioning as designed.
Near Waco, TX 76707
Jonathan M
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site for the refrigerator that’s leaking water. Inspected unit and work area. The customer advised that the icemaker is not even getting water and that it’s leaking from behind the icemaker. Jumped icemaker and confirmed customers complaint. Removed evaporator cover and removed the fill tube from the back. Found an ice clump in the middle of fill tube going down to the extension causing water to over flow and leak has it filled. Removed ice buildup and tested unit. Unit is now working as designed. Call complete.
Near Temple, TX 76504
Kayman
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Arrived onsite to install previously diagnosed parts. I installed the center hinge and evap cover. The door was still catching on the frame so I called techline. We were able to adjust the upper hinge so that the door will close easily. The unit is working as designed at this time and no air leaks were detected. SR#7730227873 job complete.
Near Austin, TX 78723
Matthew
Job Details: 03/12/2021
RANGE WHIRLPOOL WEG745H0FS0 Arrived onsite to replace previously diagnosed parts. Replaced cooling fan. Tested unit and unit is functioning properly. No noise. Job complete
Near Cedar Creek, TX 78612
David S
Job Details: 03/12/2021
REFRIGERATOR GE GFE26JMMAFES Arrived on site for controls not acting right. I inspected the unit and work area.I found ice build up in the shoot and the ice maker cabinet. I removed all of the ice. I inspected the controls and found them unresponsive most of the time. I checked voltage to the ice maker and found none. I am ordering the main control and the UI control. The office will reschedule when we have an eta on the parts.; ordrng 1 WR55X30297 (Control slate) and 1 WR55X35106 (Control t main bf vs) and 1 Authorization (Authorization)
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
WASHER WHIRLPOOL ADB1400AGS1 "Arrived on site to inspect dishwasher for not dropping and melting pods. Upon inspection found the breaker off and not allowing unit to start. Customer had a breaker popped. Unit turned back on when breaker was flipped, replaced dispenser due to bad opening sequence. Complete"
Near West Lake Hills, TX 78746
Kevin
Job Details: 03/12/2021
WASHER MAYTAG MHW5500FC0 "Arrived on site and inspected washer and found drainpump catch is blocked by clothing. After removing blockage drainpump is operating properly in a diagnostic cycle.
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
DRYER MAYTAG MED8630HW0 "Arrived on site for customer complaint of unit making metal on metal noise, found drum was not riding smooth causing vibration and sometimes hitting the sides. Ordering rear bulkhead, roller wheels, motor, and wheel. ; ordrng 1 Cnote (Office to reschedule/ 2 hour job) and 1 W11209934 (Rear bulkhead) and 4 W10314171 (Rollers)s and 1 W11104018 (Air duct) and 1 Cnote (Auth)"
Near Austin, TX 78747
Chase
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDHV03
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMC30516AS0
Near Manor, TX 78653
Chase
Job Details: 03/12/2021
OVEN WHIRLPOOL WOD51EC0HS01
Near Elgin, TX 78621
David S
Job Details: 03/12/2021
WASHER MAYTAG MVWX655DW1
Near Bastrop, TX 78602
Andy
Job Details: 03/12/2021
WASHER MAYTAG MVWC465HW2 Arrived on site to install previously previously diagnosed parts. Removed failed parts and replaced with new.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
WASHER AMANA NTW4516FW3 "Arrived on site to replace drain pump from previous diagnosis. Customer did hook unit up to hot water. Replaced drain pump, tested unit, unit works good. No leaks detected. Job complete."
Near Pflugerville, TX 78660
Chase
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01
Near Spicewood, TX 78669
Brandon
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for customer complaint of unit not heating, ran diagnostic test cycle, unit tested good, showed customer heating is working as designed.
Near Wimberley, TX 78676
Richard
Job Details: 03/12/2021
MICROWAVE KITCHENAID KMCC5015GSS1
Near Kyle, TX 78640
Kevin
Job Details: 03/12/2021
WASHER MAYTAG MVWC565FW2 "Arrived on site and inspected washer and found saved error codes for Long fill, motor unable to reach target rpm, oversuds. Ran all functions in manual diagnostics and everything is running properly. Found customer is using 9HE detergent. Explains how this can cause sudsing issues. Ran a calibration cycle and an automatic test cycle and they both passed properly., Job complete."
Near Buda, TX 78610
Leonardo
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDPM604KPS0 Arrived on site to install new heating element and new nuts. Replaced all parts test unit and unit test good job complete.
Near Elgin, TX 78621
Andy
Job Details: 03/12/2021
DISHWASHER GE GDF570SSJ2SS Arrived on site for dishwasher chiming and not operating properly. Tested and inspected unit and found unit still not sensing door latch properly found issue is tub is warped (See photos) and not latching properly. No repairs are to be done at this time. No water leaks present at time of service.
Near Austin, TX 78728
Chase
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WOC54EC0HS04
Near San Marcos, TX 78666
Noah D
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDTE104DSS0 "Arrived on site to inspect dishwasher for not drying, upon inspection found the heating element working, customer was unhappy with drying, customer had a cracked plastic piece, ordering piece direct to customer. Complete ; ordrng 1 DTC (DTC) and 1 WPW10497235 (SEAL DTC)"
Near Jarrell, TX 76537
Lou
Job Details: 03/12/2021
DISHWASHER GE GDF520PGJ2BB "Arrive on site to install previously diagnosed and ordered parts. Due to the UI failure and ge tech support recommendations, I removed and replaced the UI and tested. Unit continued to fail. I found that the unit is not recognizing the door being closed and its showing to be open. I pulled the unit out and found the door latch harness damaged due to being caught in between the mounting bracket and screw. I re-wires the harness and tested continuity and it was good. Retested and unit continued to fail. Inspected the main control and found the diagnostics LED not on. I removed and replaced the main control and door latch and retested and unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Justin
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF535SMBM00 I arrived on site for a refrigerator leaking out of the bottom. I found the fill tube IM frozen. I found no leak in valve but a crack on tube. I found drip pan empty as well. Thawing out the tube at IM and replacing the tube. I tested the unit and it is no longer leaking. Call complete.
Near Austin, TX 78744
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05
Near Manchaca, TX 78652
Luis
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for water leaking from dispenser tube. Replaced water line in fresh food door tested water dispenser no leaks.
Near Austin, TX 78703
Jacob
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived onsite for unit not making ice and the dispenser not dispensing from time to time. Looked at the wired at the bottom of the door. Saw that the black wire was cut in half and another wire was frayed. Let tenant know, and spoke with building manager of the issue. Said they may splice into the wires to get the unit working once again. No leaks at this time. Job complete.
Near Austin, TX 78728
David Z
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH53521HZ5 "Arrived on site to diagnose microwave that was not running and making clicking sounds. Found the interlock switches causing chattering. Repositioned interlocks to door open location and fuse popped. Unit needs new interlocks due to fused switches, and new fuse. Returning tech to replace both interlocks and fuse. Office to schedule return. ; ordrng 2 W11197766 (Interlocks)s and 2 W10138793 (Fuse)s"
Near Austin, TX 78704
Jacob
Job Details: 03/12/2021
WASHER WHIRLPOOL MVWC565FW1 Arrived onsite to replace water valve to unit. Found that hot water side of the valve is completely broken off. Re ordered part. Office to reschedule. ; ordrng 1 W11038689 (valve)
Near Killeen, TX 76543
Al
Job Details: 03/12/2021
DRYER KENMORE 110.6120201 "Arrived on site and inspected dryer not drying or taking several loads to dry clothes.Tested continuity on element, cutoff and thermostat and all were functioning properly.Unit had massive lint buildup inside and around the unit and on the walls behind the unit.Unit works as designed customer needs to have the ventilation system cleaned and unit will work on the first load.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of unit not cooling, when I arrived I found evaporator fan motor running, condenser fan motor not running and compressor not running. Fan test 4 found condenser fan motor running but compressor not running, found failed compressor which took out inverter control. Will need compressor, inverter, filter drier, and access valve. ; ordrng 1 Cnote (SS tech/2 hour job/office to reschedule) and 1 W10286069 (Drier) and 1 W10756020 (Compressor) and 1 978026 (Access valve) and 1 978027 (Access valve)"
Near Georgetown, TX 78633
Lou
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE304DSS0 "Arrived on site to inspect dishwasher not heating. Upon further inspection, I placed the unit in diagnostics showing error code F7E1, F8E2, & F3E3. Cleared the codes and continued with testing. While testing, I placed my multimeter on the black wire at the junction box and tested amp draw to the components. During the wash cycle the element showed 7-9amps and the dry cycle of diagnostics it showed 7-9amps. Also found that there is a lot of suds in the unit. Customer advised that they have a water softener system. I found detergent residue at the base of the door in the bottom the tub as well. I cleared the suds and made recommendations for use & care, as well as, detergent use. No water leaks observed during service, job completed."
Near Leander, TX 78641
Justin
Job Details: 03/12/2021
REFRIGERATOR KENMORE 106.4116931 Arrived on site for refrigerator with ice maker not working. I tested temps in FC and found them at 0°F. Customer stated it stopped working after rolling power outages. I tried to jump a harvest and fill on IM but neither worked. I found no voltage at IM motor nor at the harness. I also only found 12VDC going to IM control and neither the IM controll or receiver board where lit up. I then checked voltage at the molex on frame by bottom left hinge and found only 8 volts indicating control is not sending voltage to IM.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site to test unit for freezing things in RC. Spoke with CS and techline, recommended replacing RC thermistor, HV control and UI. Replaced parts, tested unit , unit works good. No leaks detected. Job complete.——SR#7730171709"
Near Austin, TX 78731
Kevin
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site and inspected refrigerator I found customers experiencing interior lights flickering and insufficient cooling in both sections due to breaker tripping. Customer has replaced the evaporator motor recently with what is the correct substitution part number.
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site to test unit for upper oven turning on when lower oven is selected and vise versa. Was unable to experience issue. Unit is connected to WiFi. Unit heating as designed. Spoke with techline and found unit operating as designed. Job complete. ———SR#7730229854
Near Spring Branch, TX 78070
Andrew
Job Details: 03/12/2021
DISHWASHER GE GDT565SSN0SS "Arrived on site to test unit for not draining correctly and loud grinding noise. Found high drain loop was not installed causing back flow of food and water from garbage disposal. Installed high drain loop, tested unit, unit works good. No leaks detected. Job complete."
Near New Berlin, TX 78155
Noah D
Job Details: 03/12/2021
OVEN JENN-AIR JJW2430DS01 Arrived on site to inspect oven for console issues. Upon inspection found I was not given part. Office to reschedule ; ordrng 1 W11236887 (CONSOLE )
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/12/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site to replace valve from previous diagnosis. Rarified valve was needed. Replaced valve, tested unit, unit works good. No leaks detected.
Near Austin, TX 78717
Justin
Job Details: 03/12/2021
DRYER WHIRLPOOL GEW9250PL0 Arrived on site to install previously diagnosed parts. I installed the new door switch and tested unit. Unit is now starting and I verified heat. Unit is now working as designed.Call complete.
Near Fischer, TX 78623
Andrew
Job Details: 03/12/2021
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site to test unit for not heating. Found terminal block was bad. Replaced terminal block, tested unit, unit works good. Job complete."
Near Fischer, TX 78623
Andrew
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to test unit for broken light socket. Found build housing was stuck in socket. Removed housing, installed new customer provided build, tested unit, unit works good. Job complete."
Near Seguin, TX 78155
Noah D
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH31017HS6 "Arrived on site to inspect microwave for not lighting the under counter bulb, upon inspection found the filament broken. Replaced bulb and tested with no issues. Complete"
Near Austin, TX 78717
David Z
Job Details: 03/12/2021
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to diagnose oven that had a gasket sticking out. Checked control and found gasket sticking out a bit. Replaced control panel. Found all is now working as designed.
Near Copperas Cove, TX 76522
Wesley
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFSS2614QS6A Arrived onsite and found unit operating with failed ; ordrng 1 241860803 (Ice bin)
Near Woodway, TX 76712
Jonathan M
Job Details: 03/12/2021
MICROWAVE FRIGIDAIRE FPBM3077RFB "Arrived on site for a microwave that has no power. Inspected unit and worked area. Customer advised that their control panel would intermittently turn off and would come back on if they giggled the connector at the cabinet. They advised that that worked for some time but that eventually it stopped working and now they have no power at all. Spoke to DW and we went through some tests. She advised the issue would be with the microwave door.
Near Austin, TX 78738
Robert
Job Details: 03/12/2021
DISHWASHER GE Gdf570SSJ0SS Arrived on job to replace previously diagnosed parts. After replacement test operation. Unit working properly.
Near Harker Heights, TX 76548
Tyler
Job Details: 03/12/2021
MICROWAVE WHIRLPOOL WMH32517AS1
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
RANGE WHIRLPOOL WFG525S0JZ1 "Arrived onsite for panel being damaged. Upon arrival found unit panel dented, removed and replaced. Took photos of old new and MS. Job Completed."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for UNIT ICE MAKER IS NOT PRODUCING OR DISPENSING ICE AND EVERYTHING ON THE LEFT SIDE OF THE REFRIGERATOR IS FREEZING. Placed in diagnostics and no failures came up. Ran ice maker harvest with jumper. Ice cubes were in the ice tray and inside the mold. Cubes were healthy in mold. Ice maker called for water as designed. Found ice chute gasket inside door loose and no longer centered. Adjusted the ice chute gasket to its normal position. Adjusted temp back to recommended. No repairs needed. Job completed
Near Austin, TX 78705
Jacob
Job Details: 03/12/2021
DRYER WHIRLPOOL WED560LHW1 "Arrived onsite for unit 213, dryer not heating up. Tested unit. Got no heat. Upon further inspection, found that the cutoff fuse was bad. Replaced cut off. Tested unit once again. Still no heat. Checked VOLTAGE coming in. Only got 67v from power coming in. Need an electrician to be called to correct 240v to get to the unit. No issues at this time. Job complete"
Near Austin, TX 78705
Jacob
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRT318FMDM06 "Arrived onsite for unit not cooling. Checked ice maker in the process, ice maker working good. Noticed that the evaporator fan in the freezer was not turning on, causing causing a lot of ice build up Ordered part. Office to reschedule. Let tenant know that the unit needs to be in thawed before returning to replace fan motor.; ordrng 1 2315539 (fan motor)"
Near Pflugerville, TX 78660
Matthew
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDTM404KPS0 Arrived onsite for dishwasher not draining. Upon arrival put unit in diagnostics. Found previously error code for vent wax motor. Cleared code and ran test cycle. Removed drain pump and found high resistance. Replaced pump. Ran diagnostics again and found no issues. Unit is functioning properly. No leaks present at this time. Job complete
Near Dripping Springs, TX 78620
Richard
Job Details: 03/12/2021
MICROWAVE KITCHENAID KBMS1454RSS0 "Arrived onsite for the microwave oven light not working and display not working properly. Replaced customer provided parts. Display, led light, cover. All functions tested good complete"
Near Austin, TX 78705
Jacob
Job Details: 03/12/2021
RANGE WHIRLPOOL WEE750H0HZ1 Arrived onsite for unit not responding fast to button pressing. Flipped the breaker first. Unit powered on with no issues. Tested touch pad and screen. Unit working as designed. Did let tenant know that the button presses do have a bit of a delay on these units. No issues at this time p. Job complete
Near Manor, TX 78653
Matthew
Job Details: 03/12/2021
WASHER MAYTAG MVWB835DC3 "Arrived onsite to replace previously diagnosed parts. Replaced gearcase, clutch and slider. Ran calibration. Tested unit and unit is functioning properly. Job complete"
Near Lakeway, TX 78734
Robert
Job Details: 03/12/2021
MICROWAVE KITCHENAID KMHS120ESS5 Arrived on job for complaints of door not working. Found unit working properly.
Near Kyle, TX 78640
Leonardo
Job Details: 03/12/2021
DISHWASHER MAYTAG MDBTT50AWS Arrived on site to test unit for door not closing correctly. Found broken latch replaced latch test unit and unit test good job complete.
Near Seguin, TX 78155
Noah D
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Arrived on site to inspect fridge for a missing ice container, upon inspection found the ice door cover cracked, ordering new cover DTC. Installed contained with no issues, turned on icemaker. Complete ; ordrng 1 DTC (DTC) and 1 W11351746 (ICEDOOR DT)"
Near Pflugerville, TX 78664
Jonathan S
Job Details: 03/12/2021
OVEN WHIRLPOOL WFG550S0HZ1 Arrived on site for range not oven not igniting. Inspected unit and work area. Tested operation and found broil and bake not working. Gained access to ignitor and test operation. Found no spark at ignitors. Traced water harness and found not grounded out. Checked DSI control and found issue within DSI. Found o ETA available on part. Office to schedule appointment when ETA is available.; O-emld tckt
Near Spicewood, TX 78669
Chase
Job Details: 03/12/2021
OVEN WHIRLPOOL KOCE500ESS11 "Arrived on site and removed refrigerator. Brought new refrigerator up front steps and installed new unit. Checked for leaks.
Near Cedar Park, TX 78613
Justin
Job Details: 03/12/2021
DRYER SAMSUNG DV42H5200EW/A3 Arrived on site for dryer no turning. I gained access to the motor and found spring fell off of pulley. I put spring back on and it is now working as designed.
Near Bastrop, TX 78602
David S
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for ice maker intermittently not working, I inspected the unit and work area. I found the wiring harness stretched and not making a good connection. I am ordering the freezer door and returning with the ice maker and UI control just in case. The office will reschedule when we have an eta on the door. ; ordrng 1 LW11089011 (Freezer door) and 1 W11239666 (Panel UI)"
Near Georgetown, TX 78626
Jonathan S
Job Details: 03/12/2021
WASHER MAYTAG MAH8700AWW Arrived on site for washer not spinning. Inspected unit and work area. Performed diagnostics mode and tested spin operation. Found error E3 occurring. Ran spin test and found unit draining but no spin tes Found both parts have been discontinued. Spoke with customer friend about failure and parts are not available to repair. Service fee $129.99 plus tax. Paid on check# 1421.
Near Leander, TX 78641
Tommy
Job Details: 03/12/2021
COOKTOP WHIRLPOOL KCGC506JSS00 "Arrived onsite for unit cooktop not operating correctly. Upon arrival found unit front left and right igniter damaged causing intermittent ignition, found unit rear center and left not reading correctly with spark module.
Near Austin, TX 78733
Kevin
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL KDFE104DSS5 "Arrived on site and replaced wash motor diagnosed on previous visit, Upper rack adjusters are now broken and will also need to be ordered.; ordrng 2 WPW10250162 (Cover)s and 4 WPW10195840 (Positioner)s and 1 WPW10250162 (Cover) and 1 WPW10588165 (Housing) and 1 WPW10588164 (Housing) and 2 WPW10250160 (Clip)s"
Near Waco, TX 76706
Jonathan M
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL DU930PWKQ0 "Arrived on site for a dishwasher that’s not draining. Inspected unit and work area. Tested unit in the drain cycle and found the water draining out of the unit. Tested the unit six separate times by filling and draining the water. Customer advised that the unit had overfilled at one point. Did not find the unit overfilling at all. Customer did it then advise that what was overflowing was suds. I did advise her that if she’s using too much soap, it will over suds and overflow. Unit is working as designed. Call complete."
Near Bee Cave, TX 78738
Brandon
Job Details: 03/12/2021
COOKTOP WHIRLPOOL W5CE3024XB00 "Arrived on site for customer complaint of unit having cooktop on light on at all times, found failed front right burner switch, I replaced switch, unit tested good.
Near Round Rock, TX 78665
David Z
Job Details: 03/12/2021
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site to follow up on oven with consistent issues with control panel and cook times. On arrival followed up with customer on current issues. Oven light no longer comes on unless you run it from the app, cook times feel excessively long, and panel has to be power cycled at times to restore function. After I ran temps the unit kept turning itself back to bake.
Near Leander, TX 78641
Tommy
Job Details: 03/12/2021
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for unit needing new regulator. Upon arrival found unit regulator was installed incorrectly sealed in with silicone on nit.
Near Austin, TX 78757
Matthew
Job Details: 03/12/2021
OVEN KITCHENAID KODE500ESS04 Arrived onsite to replace previously diagnosed parts. Customer stated when heating to 475 the noise is very noticeable. Replaced both upper and lower cooling fans. Tested upper and lower oven at 475 degrees. Neither had any noise . Job complete
Near Killeen, TX 76542
Wesley
Job Details: 03/12/2021
REFRIGERATOR FRIGIDAIRE FFHB2750TD5 "Arrived onsite for ice maker not producing ice. Found ice maker producing good ice at a reduced volume to what the customer is used to from this fridge.
Near Hutto, TX 78634
Andy
Job Details: 03/12/2021
COOKTOP WHIRLPOOL GJC3634RS04 Arrived on site for cooktop burner issues. Tested and inspected unit and found failed 2 failed switches. Ordering needed part. Office to schedule return trip. ; ordrng 1 Seenote (Office to schedule) and 1 WP9759474 (Switch)
Near Kyle, TX 78640
Richard
Job Details: 03/12/2021
WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer not working. During testing found that the drain pump was running continuously. Took drain pump off to inspect for clogged and found no issues. . Tried to put washer into diagnostics and it would not let me. Tried to reset washer by unplugging it and it did not work. Found that the control board was causing the issue replaced control and ran a calibration and during testing found that the the drain hose has started to leak. Will need to replace drain hose. . ; ordrng 1 W10899966 (Drain hose)
Near Austin, TX 78729
David Z
Job Details: 03/12/2021
DISHWASHER KENMORE 665.12763K312 "Arrived on site to diagnose dishwasher that customer said was leaking. Ran unit in drain and fill several times and could not find any source of a leak. Dishwasher had errors for diverter constantly running and not finding home position. Could not find leaks anywhere. No repair authorized since no leak found.
Near Austin, TX 78747
Luis
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no cool. Compressor running,pierced los side pressure reading +70 diagnosed a defective compressor. Replaced compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Repair covered under manufacture sealed system warranty"
Near Austin, TX 78751
Jacob
Job Details: 03/12/2021
DRYER WHIRLPOOL MED8630HC0 Arrived onsite for door broken to the unit. Looked at door. Saw that the inner glass was broken. Replaced door. Tested unit. Unit tested. No issues at this time. Job complete
Near Austin, TX 78734
Brandon
Job Details: 03/12/2021
DISHWASHER KITCHENAID KDTE254ESS "Arrived on site for customer complaint of unit not washing properly, found unit had error code 8-4 drain issue, found failed drain pump, also found diverter motor not reaching home position, ordering drain pump and sump. ; ordrng 1 W10850357 (Sump assembly) and 1 W10531320 (Drain pump) and 1 Cnote (Office to reschedule)"
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/12/2021
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site to install previously diagnosed part. Removed evaporator cover and used steamer to remove frost build up over coils. Installed new evaporator cover. Removed back panel and used silicone to seal the fridge side drain tube to ensure no air is coming through causing frost issues. Job completed.
Near Lakeway, TX 78734
Robert
Job Details: 03/12/2021
DRYER WHIRLPOOL WED7500VW2 Arrived on job for complaints of no power. Found the terminal block damaged. Ordered new block; ordrng 1 8182525 (block-term)
Near Austin, TX 78746
Luis
Job Details: 03/12/2021
REFRIGERATOR GE PSDW3YGXCFSS "Arrived on site for temp. Issues. Replaced evaporator and wall sensors,replaced main control"
Near Georgetown, TX 78626
Tommy
Job Details: 03/12/2021
RANGE KENMORE 79074032311 Arrived onsite for unit front burners not igniting.
Near Austin, TX 78731
Kevin
Job Details: 03/12/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site and inspected dishwasher and found saved error codes F7E1 and F5E1, sound heating element is not on at the end of the diagnostic cycle. Uninstall dishwasher and found connection is loose, took one picture.
Near Paige, TX 78659
David S
Job Details: 03/12/2021
RANGE WHIRLPOOL WFE520S0FS0 Arrived on site to install previous diagnose parts. I installed a new out door and trim pieces. I reassembled the door and tested it. It is working as designed. Job complete.
Near Bee Cave, TX 78738
Brandon
Job Details: 03/12/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site to replace failed evap cover, harness with motor, and support. After replacing all parts, unit tested good."
Near Austin, TX 78704
Leonardo
Job Details: 03/12/2021
DISHWASHER FRIGIDAIRE FDB1250REC2 Arrived on site to test unit for unit leaking. Test unit and found water coming from door right side due to bad tub gasket. Will order new tub gasket and replace tub gasket and door gasket office to reschedule. ; ordrng 1 154827601 (Tub gasket)
Near Austin, TX 78746
Kevin
Job Details: 03/12/2021
DRYER WHIRLPOOL WED5620HW1 "Arrived on site and replaced control panel diagnosed on previous visit, after replacement dryer is functioning normally, job complete"