Local Reviews
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Paul R.
REFRIGERATOR MAYTAG MFI2570FEZ04 Arrived onsite for the refrigerator with a no ice condition. I found no voltage to the icemaker. I found no voltage out of the HV control P3 violet wire to N. Need to replace the HV control to complete service. Ordering W11043763 CNTRL-ELEC. RS for Fri 11/2.; ordrng 1 W11043763 (CNTRL-ELEC)
Luis M.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for broken wires in freezer door insulation. Removed faulty freezer door installed new freezer door
Luis M.
REFRIGERATOR WHIRLPOOL MFT2574DEH00 "Arrived on site for no cool. Found unit not going through a defrost ran diagnostics control reading defrost open, diagnosed faulty control and thermostat Defrosted evaporator,replaced fan assembly that includes thermistor and defrost thermo. Reassembled freezer compartment replaced main control powered unit on ran diagnostics all test passed."
Paul R.
COOKTOP GE PGP953SET1SS Arrived onsite for the cooktop with the child lock on and buzzing when the burner valves are turned on. I found the switch on the child lock stuck closed. Need to replace the switch to complete service. Ordering C-NOTES & WB18X25574 RANGE SWITCH HARNESS. ; ordrng 1 C-NOTES (OFFICE WILL NEED TO SCHEDULE THE RETURN VISIT. GE’s WEBSITE WAS DOWN AT THE TIME OF SERVICE.) and 1 WB18X25574 (RANGE SWITCH HARNESS)
Paul R.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the door UI and ran service test 40. I found the unit working as designed. I tested the ice and water dispenser. I found them working as designed. There were no water leaks present at the time of service. Call complete.
Luis M.
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived on site for faulty pantry ui,removed cover assembly that includes ui. Installed new cover assembly powered unit on tested pantry ui,unit working as designed"
Luis M.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site for no ice,ran diagnostics ice box fan powered on ran icemaker test error E2 icemaker lost position. During normal operation ice box fan not sending correct air flow to icemaker housing diagnosed unit will need icemaker,ice box fan and main control. Installed new icemaker,ice box fan and main control powered unit on unit working as designed."
Arthur B.
MICROWAVE WHIRLPOOL RMC305PVS01 "Arrived onsite for customer complaint of wall microwave not heating. Tested unit microwave light and found no lights illuminated. Found magnetron faulty. P&L are as follows; W10245183 (Magnetron) Uninstalled unit and removed RH panel. Removed faulty magnetron. Installed new replacement. Reassembled and tested unit with 1 cup of water @ 2mins. Water was boiling. No other issues found."
Arthur B.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Arrived onsite for customer complaint of oven power coming to dishwasher. Removed toe plate and checked junction box. Found no power coming to unit. When ,one hard wire, unit came on. Found hard wiring in house is faulty. Customer will have checked. No other issues found. All water connections were dry at time of service."
Scott M.
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for oven not getting hot enough . Found safety flip missing in regulator & sensor not ohming properly . Replaced sensor . Ordering reg. No gas leaks detected at time of service . Return 11/5; ordrng 1 W10638126 (REGULATOR )
Joseph C.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for “leaking water line, in back” complaint. Inspected unit and found ice maker line, from valve to icemaker, has been damaged by unit being pushed into unit’s wall plug, plugged into wall socket. Removed and replaced damaged water line and fitting. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Shut off power and water(new home)."
Robert J.
REFRIGERATOR JENN-AIR JFC2290REM00 Arrived on job for complaints of door not aligned. Adjust level feet until door alignment correct. No leaks detected at time of service
Robert J.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job to replace gasket and vent. After replacement test washer for leaks.
Robert J.
REFRIGERATOR GE CFSP5RKBBSS Arrived on job to replace control. After replacement main control test unit. Operation normal.
Luis M.
REFRIGERATOR MAYTAG MSS26C6MFZ00 Arrived on site for broken wires on freezer door harness. Removed damaged door installed new freezer door checked door seal good.
Joseph C.
WASHER MAYTAG MHW5500FW1 "On site for “unit comes on and shuts off after a few seconds” complaint. Inspected unit and could find no issues or codes, with unit. Unit is stacked and will need a second man, if failure reoccurs. Parts sent for this call, will need to be resent, if error occurs, again. No leaks detected, at time of service."
Steve C.
DISHWASHER GE DDT595SSJ2SS Arrived on site to replace the control and UI due to not working properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Leonardo C.
MICROWAVE JENN-AIR JMV9196CS3 Called customer and customer said they put the order on the wrong microwave. Customer wanted to cancel
Steve C.
REFRIGERATOR GE GSE25HGHBHBB Arrived on site to replace the freezer door gasket due to not sealing properly. Replace the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
MICROWAVE WHIRLPOOL WDF330PAHB0 Arrived on site to replace the sump and motor due unit intermittently will it wash. Replaced the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Tyler B.
WASHER MAYTAG MVWX655DW1 "Arrived on site for cam replacement, R&R cam and tests good, no leaks on site."
Steve C.
WASHER WHIRLPOOL WTW5000DW1 Arrived on site for the unit will not fill up with water. Tested the unit and no water will fill. Removed the control panel and found the connection to the valve on the control is not inserted. Secured the harness and tested the unit. Calibrated the unit and all water connections were dry at the time of service.
Jonathan S.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site to install previous diagnosed parts. Removed freezer rails and installed new. Added food grade silicone to cabinet and cavity. All tested good, no water leaks present."
Jerry C.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "WRT318FZDB02 Arrived to inspect moisture in rc. I found the entire left side of the gasket not making contact with the cabinet. It appeared it had not ever contacted since very recent installation. I removed the gasket and turned it 180 degrees and reinstalled. The gasket then contacted all the way around the door opening. Operational test good, no leaks observed during service."
Chase S.
MICROWAVE WHIRLPOOL WMH32519CS0 WMH32519CS0 Arrived on site. Checked microwave for hood lamp not working. Inspected bulb and found it had failed. Verified voltage to socket. Replaced bulb and all functions check good. Advised customer not use microwave light other then when cooking on the range. If left on for long periods of time it will get too hot and fail. Job complete
Joseph C.
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron smoking. Removed and replaced mag, cap and diode. Tested unit. Unit is performing as designed."
Lou S.
FREEZER WHIRLPOOL GX5FHTXVY04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the drain tube in the back of the unit and using manufacturers approved silicone, I sealed the gap between the tube and chassis.Customer paid in full. No water leaks observed during service, job completed."
Lou S.
DISHWASHER WHIRLPOOL GU3200XTXY4 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found that the unit had no power. The breaker was on ad the hardwired switch at the sink was on, but no lights were on with the UI. I verified voltage at the junction box. I removed the outer door panel and verified voltage to the bi-metal. I removed the connections to the bi-metal and tested ohms and found the bimetal to be open. I removed and replaced the bimetal and tested the unit and the unit began to operate. Also, the customer advised that he pulled the unit from its space and noticed that the drain hose was not connected. I reconnected the hose and put a new clamp on it as the original clamp was stretched. I placed the unit in diagnostics and tested and the unit operated as designed. I re-wires the junction box due to the wire nut being loose on both connections. No water leaks observed during service, job completed."
Lou S.
WASHER MAYTAG MHW8200FC I noticed in the notes section of this ticket that CL had been at this address this morning and repaired the washer. I contact3d the customer to verify ad she said that CL was there this morning and repaired the unit.
Lou S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "arrived on site to inspect refrigerator making loud noise. Upon further inspection, I found that the diffuser was making a loud chatting noise. I removed and replaced the diffuser and tested and the unit operated as designed. No water leaks observed during service, job completed."
Paul R.
WASHER AMANA NTW4516FW2
Paul R.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave with the handle getting to hot while cooking in it. I found that the issue is the handle is getting too hot when cooking on the RF cooktop burner that’s below the microwave. The unit has 34” between the top of the cooktop grate and the bottom of the cabinet where the microwave is mounted. When I arrived ms had the fan off and the handle was super hot. I explained to me that the hood fan on the microwave needed to be on when the cooktop is being used. Ms stated she always runs the fan but wanted to show me how hot it gets when the fan is not running. I took temps of the handle at the top middle and bottom after the hood fan had been on with the cooktop burner in use. I also took a pic of the hottest part of the handle near the bottom and it was at 97.2 degrees. I attached pics of all the temp recordings in SDQP. I called the safety team and spoke with Linda to give her my findings. I called techline and spoke with Joel. J
Paul R.
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator that makes to much ice. I found the bale arm not shutting the icemaker off. I replaced the icemaker and within a few minutes the unit cycled and the mold filled with water. There were no water leaks present at the time of service. Call complete.
Paul R.
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop with center burner knob issues. I found the knob stem cracked causing the knob to be loose and not turn the stem correctly. I replaced the knob. I tested all of the burners and they are working as designed. I went over burner cap placement on the burner heads with the customer so they will know when they are installed correctly. There were no gas leaks present at the time of service. Call complete.
Lou S.
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave vent hood light not working. Upon further inspection, I found that the customer had purchased a new venthood light and attempted to replace the old one and it still did not work. I lowered the bottom panel to expose the turntable motor and light housing. Using my multimeter, I checked voltage to the light housing and found none. Job completed."
Wesley P.
REFRIGERATOR GE GFE28HMHES Arrived on site and found No cracked fillcup. just frozen over. Removed ice. New icemaker assembly not compatible. Reassembled with existing icemaker. All checks good. Unit operating as designed.
Wesley P.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced bad can’t. All checks good. Unit is operating as designed.
Wesley P.
MICROWAVE GE JVM1730DM1WW Arrived on site and found unit shorted and tripping breaker due to grounded bulb. Advised customer on findings. All else checks good.
Wesley P.
WASHER MAYTAG MVWC565FW0 "Arrived on site and found water valve connector had come loose and unit was having error as a result. Connected. Now unit is operating as designed advised customer on repair,"
Wesley P.
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and installed basket. Unit now checks good. Operating as designed. Advised customer on repair,"
Tyler B.
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for unit with no regulator, installed regulator from job 202927. Complete"
Wesley P.
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site and found upper door filthy on inside of door. Customer requesting new door. Advised that I could offer to disassemble and clean. Cleaned door. Unit is now restored to clean functioning order. No parts needed.
Brandon C.
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for customer complaint of dishwasher not starting, found power getting to UIB but no response, ordering UIB ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10898446 (panel-cntl)"
Wesley P.
WASHER MAYTAG LAT9706AAM "Arrived on site and found unit timer failing. Ordering timer to repair, quoted customer. ordrng 1 WP22004262 (timer)"
Brandon C.
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for customer complaint of unit not washing dishes. Found faulty wash motor in diagnostic mode. Ordering wash motor. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)
Diego G.
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Robert J.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace defrost control. After replacement set temperature to recommend. No leaks detected
Luis M.
REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for refrigerant leak in system. Replaced compressor,heat exchanger,evaporator,heater pan and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. COMPRESSOR + TUBE-KIT + EXCHANGER + EVAPORATOR + HEATER-PAN + DRIER-UV + ACCESS FITTING
Kevin B.
REFRIGERATOR AMANA ASD2275BRS00 "Arrived on site, third company and third technician on visit, Found frost is building up on the inside of freezer. Gasket does not appear to be torn and is making good contact with freezer cabinet. Entire freezer door, and gasket will need to be replaced to correct issue. Will also need to seal freezer liner to exterior cabinet with skeleton; ordrng 1 2159080 (gasket,door fzr(blk)) and 1 LW10590560 (dor-fip) and 2 WP482338 (adhesive)s"
Arthur B.
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Arrived onsite for customer complaint of french door refrigerator not making ice. Found icemaker mold is stuck mid harvest. Unit will need new icemaker. R/S for Wednesday 10/31. C All water connections were dry at time of service.; ordrng 1 243297606 (ice maker)
Paul R.
COOKTOP JENN-AIR JED8430ADB "Arrived onsite for the cooktop not turning on at all. Mr stated it tripped the breaker so they turned all of the knobs off and reset the breaker but as soon as they turned it on the heard a pop in the cooktop and the breaker tripped again. Mr called an electrician out and they disconnected the electrical at the cooktop. I tested the unit cold from the pigtail and had nothing to ground with the switches turned on. Mr had to get to an appointment so I explained that it was probably one of the switches that was the issue. Ms stated she thought it was the dual switch that was turned on when the unit tripped.explained we will not know for sure until the unit is pulled. Ordering C-NOTES, all the switches and the elements to have on the return visit. ordrng 1 12002125 (SWITCH-INF) and 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10823703 (ELMNT-SURF) and 1 W10823704 (ELMNT-SURF) and 1 W10823707 (ELMNT-SURF) and 1 W11088181 (SWITCH-INF) and 1 WP740
Paul R.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite to replace the previous diagnosed parts. I opened the box tagged with W11039890 UI CONTROL and found a range oven control in the box. I called the office and spoke with Daniel. Daniel confirmed he had another control. I spoke with Kristen and RS the call for Mon. between 11:00-2:00.; ordrng 1 W11039890 (CNTRL-ELEC)
Paul R.
DRYER WHIRLPOOL WED75HEFW1 "Arrived onsite for the dryer making loud noise. I found the felt on the front of the drum coming off and the drum rubbing the front bulkhead metal on metal. I found a bunch of metal shavings in the vent housing from this. Need to replace the drum and the front bulkhead to complete service. Ordering W10508188 DRUM ASM - 27" EXPND, LG & W10673493 BULKHEAD. RS for 11/2.; ordrng 1 W10508188 (DRUM ASM - 27" EXPND, LG) and 1 W10673493 (BULKHEAD)"
Thomas L.
REFRIGERATOR KITCHENAID KBRA20ELSS01 Arrived on site for Nocal condition. Found that the unit had a defective start relay. Compressor windings ohmed properly. Install new start device and tested compressor amperage draw. Amperage draw was correct at .9 amps. After approximately 35 minutes the freezer air was at 23° and the fresh food air vent was it 32°. The compressor and high side temperature work good. All water connection or dry.; ordrng 1 W10613606 (start-dev)
Thomas L.
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for unit leaking water. The water is coming from A bowed fresh food evaporator drain pan.We can return Wednesday but customer needs Friday.; ordrng 1 W10836964 (pan-drip)
Brandon C.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for customer complaint of ice not dispensing, found ice maker was leaking water from mold causing ice container to break. Ordering ice maker, water valve, and ice container. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr)"
Arthur B.
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Removed evaporator cover and found evaporator fan motor had come loose. Secured wire and tested. Found evaporator fan not running. Good air flow coming to RC section. No other issues found. All water connections were dry at time of service.
Diego G.
COOKTOP WHIRLPOOL WCG97US6DS00 "Arrived on site. Check for knob issues. Found multiple knobs melted. Verify burners and switches all checked OK. Replace knobs and tested burners, all functions tested OK. No leaks present. Job complete"
Leonardo C.
DISHWASHER GE GLD4500N10BB Arrived on site to replaced drain motor. Replaced drain motor test unit and unit test good job complete no leaks present unit draining correctly.
Robert J.
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on job for complaints of no light. Found no voltage going to socket. Replaced control and bulb. After replacement of parts test operation normal.
Luis M.
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leak at evaporator coil. Removed faulty Evap coil,installed new evaporator,verified replacement with tech support #7723259871. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. File # 7723259871; ordrng 1 CNOTE (SHOULD GET PAID FOR REPAIR UNDER FILE #7723259871)"
Leonardo C.
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not getting to temp. Test unit and unit was 5 degrees of when set to 350. Calibrated oven o plus 10 unit getting to 355 with in range job complete
Robert J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of low water pressure. Found supply hose kinked. Customer to have builder correct hose issue. No leaks detected at time of service.
Kevin B.
DRYER WHIRLPOOL WGD55405Q0 "Arrived on site and inspected dryer and found door will not stay closed, replaced latch kit and it is now operating properly. Found there is no airflow for dryer. Inspected exhaust vent and there isn’t one, customer is using a stocking attached to the end of a vent hose to collect lint. Took one picture. Explain to customer how this is incorrect, is likely a fire code violation and the dryer should not be ran until proper venting to the exterior of the building is in place. Explained to customer That running the dryer again With out proper venting is likely to cause further damage."
Diego G.
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)
Kevin B.
DISHWASHER WHIRLPOOL KDTE334GPS "Arrived on site And inspect the dishwasher and found it is currently operating properly, could not duplicate customers experience Of user interface not working. Brand to diagnostic cycle’s and dishwasher completed both correctly. No water leaks from connections at time of service, job complete"
James C.
COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and tested operation. Found right side module has failed causing error. Unit will need new module to repair. ; schdld next appmnt for 10/29 MON !
Kevin B.
WASHER WHIRLPOOL WTW5000DW1 "arrived on site and said washer into diagnostic cycle and found latch would not engage, after replacing latch ran a calibrations cycle and an automatic test cycle and washer is now operating properly.
Steve C.
DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site to replace the adjusters on the unit due to the upper rack falling. Replaced the adjuster and tested the unit. Unit works properly and all water connections were dry at the time of service.
Arthur B.
DISHWASHER KENMORE 665.169924 "Arrived onsite to install new parts to dishwasher from prior tech’s diagnosis. Removed bottom toe plate and removed sump n motor. Installed new replacement with check valve. Reassembled and tested. Unit fills,washes and drains as intended. No other issues found. All water connections were dry at time of service."
Leonardo C.
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replaced tub. Found tub does not come with sump and motor will need to order new tub feed W10861745. Rescheduled for 11/5 per customer request. Customer going out of town. ; ordrng 1 W10861745 (TUB FEED )
Kevin B.
OVEN WHIRLPOOL WGE745C0FS00 "Arrived on site and found oven is operating properly, showed customer how to correctly operate bake start time and time off sets During bake cycle. Oven is currently operating correctly."
Paul R.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived onsite for the dishwasher not drying. Mr stated the unit wasn’t cleaning well either. I found the lower filter completely stopped up with debris. I found the OWI completely covered in debris. I checked stored error codes and found an .F7E1, F6E2, & F8E2. I cleaned the filter, the OWI, and the sump and ran the diagnostics cycle. I found the fill valve and drain valves working as designed. I found the unit not heating. I tested the heater and it was showing open. I also found the dispenser leaking rinse aid. Need to replace the dispenser and the heater.
Paul R.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived onsite for the refrigerator leaking water on the floor from the FC. I found the drip pan frozen over because the drain tube was plugged with debris. I defrosted and removed the ice. I removed the drain tube and cleared it. Ms stated the icemaker has been working great. There were no water leaks present and all water connections were dry at the time of service. Call complete.
James C.
REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Arrived on site and installed new ice door kit. Removed ice bin and cleared all ice buildup and reinstalled. Tested the ice door for proper operation. Unit working properly and all water connections dry at time of service. Job complete
Brandon C.
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of dryer not starting, found 82v on L1 and 144v on L2, instructed customer to call electrician."
Leonardo C.
VENTHOOD IKEA IHW61UC0FS0 Arrived on site to test unit for fan making noise. Test unit and found bad motor. Will need to replace fan motor W10900832. Reschedule for Friday per customer request 11/2 ; ordrng 1 W10900832 (MOTOR FAN )
Scott M.
DRYER WHIRLPOOL WED7500VW2 "Arrived on site for drum not moving . Will need drive motor ( not sure what’s going on with Marvin’s site ) , belt , rear seal . Will need 2 hrs , 2 man . Please contact customer for POP . States just purchased from Ferguson . ; ordrng 1 2HRS and 1 2MAN and 1 8182471 (motor-drve) and 1 CNOTES and 1 PARTSRESEARCH and 1 WP8182481 (belt) and 1 WP8182507 (seal)"
Brandon C.
DRYER GE GTDP490ED2WS "Arrived on site for customer complaint of dryer not working, found timer was locked up causing knob to break, I replaced timer and knob, unit tested good."
Brandon C.
REFRIGERATOR KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not cleaning, I pressed and held the clean button, unit started cleaning. Collected service fee on ck"
Brandon C.
MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived on site for customer complaint of microwave not heating, I tested unit, everything tested good, instructed customer to call us back if it happens again."
Lou S.
REFRIGERATOR KITCHENAID KBLC36FTS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the inverter box and turned the unit on. The compressor and Evap fan cam on immediately and the unit began to cool. Within approximately 15 minutes, the unit had already cooled 11 degrees. I advised the customer to give the unit at least 24 hours to cool completely. No water leaks observed during service, job completed."
Brandon C.
WASHER KENMORE 110.280728 "Arrived on site for customer complaint of unit being dead. Found faulty control board, can not test any other components until control is replaced. Quoted customer for control, she is buying a new washer. Collected service fee on cc"
Wesley P.
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and found valve is clogged and not allowing water through. Ordering valve. All else checks good. Advised customer on findings. ; ordrng 1 W10758828 (valve)
Robert J.
WASHER WHIRLPOOL WTW5000DW1 Arrived on job to replace wash plate and hub. After replacement of parts ran calibration and test for leaks.
Wesley P.
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and found evidence of short that blew bulb. Replaced lamp and housing. Unit not producing light and faulty voltage and burn marks. Ordering control and harness to repair. ; ordrng 1 W10834334 (harns-wire) and 1 W10893407 (cntrl-elec)
Robert J.
OVEN JENN-AIR JJW8330DDS Arrived on job for complaints of some buttons not working. Confirmed the touch panel some buttons not working will need panel. Stainless not available would have to replace with black. Customer declined to have repair done.
Jerry C.
COOKTOP WHIRLPOOL GJC3034RB2 GJC3034RB2 Arrived to instal previously diagnosed and ordered part. I found the control for the RR burner was broken and the drive hub had separated internally. Office to order switch. ; ordrng 1 WP9762441 (swtch-slct)
Robert J.
COOKTOP KITCHENAID KICU569XSS Arrived on job for complaints of code f47. Confirmed code and change models. After replacement of parts calibration test done and test all burners.
Brandon C.
WASHER WHIRLPOOL WTW4850XQ1 "Arrived on site for customer complaint of washer not finishing cycle, I put unit into diagnostic mode, found actuator would not find home position. I replaced actuator, unit tested good."
Thomas L.
WASHER GE GFWH1200H0WW Arrived on site for not completing cycle. Diagnosed unit to have a slow drain pump and to have a failing control. This unit has a full sized dryer stacked on top of it. The dryer will have to be removed before we can repair the washer. Extra labor if we do that will be required and need approval.; ordrng 1 2MANJOB (STACKED WASHER/DRYER) and 1 COSTAPPROVAL and 1 WH12X20814 (UI BOARD) and 1 WH23X25461 (pump)
Robert J.
MICROWAVE WHIRLPOOL WMH76719CZ Arrived on job for complaints of door not closing. Found bottom holder sprung. Corrected holder and test.
Luis M.
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for faulty fan and unresponsive ui. Replaced faulty Evap fan motor,installed new ui. Powered on on tested Evap fan working,Tested UI. Unit working as designed."
James C.
RANGE AMANA AKT3040E Arrived on site and inspected unit. Found left rear hot surface light on. Found thermal indicator to be fault of failure. Unit will need new left rear burner to repair. ordrng 1 W10823699 (elmnt-surf)
Scott M.
WASHER MAYTAG MHW5500FW1 "Arrived on site , replaced tub and control. Ran test cycle all checked good . No water leaks detected at time of service. Job complete ."
Lou S.
OVEN KITCHENAID KEHU309SSS06 "arrived on site to inspect oven steamer needing replaced. Upon further inspection, the customer advised that the unit steamer line leaked and did damage and they wanted the steamer completely disconnected. Using my appliance dolly, I removed the oven unit from the wall and found damage to the Sheetrock and the wood base where the unit rests. I had the customer sign a waiver from damages when working with water then I turned the water on temporarily to find where the line is leaking from and placed a towel under the water line to catch any/all water. Once I found where the leak was coming from; line connection, I turned the water off. The customer requested that I remove the water line from the unit steamer line being as they don’t use the steamer. I removed the water line from the unit and then connected the main water line to the refrigerator. I took photos of all work done. I returned the oven unit back to its place in the wall and secured it. I left th
Scott M.
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for no cold water . Found cold valve not opening also grit screen was missing .Replaced valve . Ran test cycle . All checked good . No water leaks detected at time of service
Steve C.
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to replace the vent, deflector, and gasket. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
James C.
DISHWASHER WHIRLPOOL MDBH945AWW Arrived on site and customer had door latch on site. Quoted customer to install latch and instructed that we could not warranty part or labor due to part not provided by appliance express. Installed latch and tested operation. Unit working properly and all water connections dry at time of service. Job complete
James C.
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site and tested operation. Found left rear not working, right rear has early large flame and both front burners have very small flame. Installed correct orifice in burners and tested. Unit working properly. Job complete"
Arthur B.
REFRIGERATOR GE GSH25JSXNSS Arrived onsite for customer complaint of SxS refrigerator not dispensing water. Tested unit and found filter head faulty. Removed and replaced filter head and installed replacement. Tested unit. Still found water won’t dispense. Removed water line and tested. Found water will dispense but not in the door. Found water line in door in not a serviceable part and will need door assembly that is no longer available. AHS will be in contact. All water connections were dry at time of service.
Scott M.
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for moisture in same area but only smaller as previous visit . Ordering gasket right side fresh food . No water leaks detected at time of service. Please call to set up return visit . Customer is open for any Saturday ; ordrng 1 W10830277 (GASKET Ff)
Arthur B.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for customer complaint of toe plate loose and binding when opening door. Found retainers broken and damaged. Installed new retainers. Toe plate now secure. Not other issues found. All water connections were dry at time of service.
Arthur B.
REFRIGERATOR GE GSH25JFXLWW Arrived onsite to install new filter housing romSxS refrigerator from prior visit’s diagnosis. Removed and replaced clogged filter housing. Connected water supply and tested unit. Unit dispenses water as intended. No other issues found. All water connections were dry at time of service.
Diego G.
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Leonardo C.
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for RF burner not coming on. Test unit and found RF burner ignitor not working. Replaced RF burner head test unit and u it test good job complete no leaks present at this time.
Joseph C.
REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site for “water leak under unit” complaint. Inspected unit and found broken drip pan. Ordered new and improved drain pan. Return for repairs on 10/31. Leaks persist until repair is complaint.; ordrng 1 WPW10655368 (pan-drip)
Leonardo C.
DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived on site to test unit for door not closing. Test unit and found latch in the close position not letting striker go in to the latch. Secured latch in the open position test unit and unit test good job complete door closing correctly at this time.
Joseph C.
DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived on site for “broken upper rack wash arm” complaint. Not all parts were present, for repairs. Seal, between wash arm and manifold, and assembly screw are missing. Ordering new seal and screw. Console ordered, as well, due to intermittent operation. No leaks detected, at time of service. Return for repairs on 11/05.; ordrng 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8535166 (panel-cntl) and 1 WPW10349488 (screw)"
Scott M.
DISHWASHER JENN-AIR JDB8700AWS2 "Arrived on site for DW not draining . Found a piece of glass in drain motor ,a couple of blades have broken off . . Ran diagnostics cycle . No water leaks detected , unit is functioning normal. Job complete ."
Leonardo C.
DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to replaced board and overlay. Replaced both parts test unit and unit test good unit lights working and unit washing and draining correctly. Job complete.
Joseph C.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “no lights in interior or on control panel” complaint. Per previous diagnosis, removed and replaced high voltage board. Found ui and pantry interface faulty. Also, reattached harness, at upper left door hinge. Found upper freezer drawer deformed and foot pad missing from front right leg. Ordering new drawer and rails. No leaks detected, at time of service. Customer requests Saturday service. ; ordrng 1 W10850332 (bracket OH) and 1 W10858092 (bracket RH) and 1 WPW10141622 (leveling leg) and 1 WPW10493169 (bin-freezr)"
Joseph C.
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found sump/motor leaking. Ordering new. . Service fee paid. ; ordrng 1 W10805015 (pump&motor)
Scott M.
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for left front burner not working . Found the gas valve was broken at stem area .replaced valve . No gas leaks detected at time of service . Job complete .
Joseph C.
REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "Arrived on site for “nit not cooling or freezing” complaint. Opened box for door gasket and found to be wrong color. Ordering new gasket. Will install new ice hopper button, on return visit. As well, evaporator will need to be defrosted, due to length of time that gasket has been torn and letting warm moist air in. No leaks detected, at time of service. Return for repairs on 11/01. Customer requests first call of the day.; ordrng 1 2159075 (gasket,door ff (bei)) and 1 CUSTOMERREQUESTFIRSTCALLOFDAY (CUSTOMER REQUESTS FIRST CALL OF DAY )"
Leonardo C.
MICROWAVE GE JVM7195SF1SS Arrived on site to test unit for not heating. Test unit and found bad magnetron and diode and capacitor. Replaced all parts test unit and unit test good job complete unit heating correctly.
Leonardo C.
MICROWAVE WHIRLPOOL wmh31017hz0 Arrived on site to replace wrap. Replaced wrap test unit and unit test good no damaged found. Job complete
Scott M.
WASHER MAYTAG MEDX655DW1 Arrived on site for timer not advancing . Found timer had failed . Unit will heat and tumble but not shut off. . No lint build up at time of service . Job complete .
Wesley P.
DRYER WHIRLPOOL WED94HEXW0 Arrived on site and installed dryer repair kit. Unit is now functioning as designed. Advised. Ustomer on repair.
Wesley P.
DRYER WHIRLPOOL NED4655EW1 Unit has been scheduled for replacement. Unit needs new motor it is a week motor and will not kick over to run. Needs motor. ; ordrng 1 W10396029 (asm mtr)
Jerry C.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 WRF993FIFM00 Arrived to instal previously diagnosed and ordered part. I removed and replaced fan assembly. After installation unit was service tested and no leaks observed during service.
Wesley P.
OVEN GE JB755SJ4SS Arrived on site and found unit front left burner middle portion shorted. Ordering burner and switch. Tested temp of oven and found to be operating properly after calibration. ; ordrng 1 WB24X25013 (switch infinite cont) and 1 WB30X24111 (element radiant 9 du)
Jerry C.
REFRIGERATOR MAGIC CHEF MCWC50DBT "MCWC50DBT Arrived to instal parts. I found the unit is leaking air through the cabinet and creating large masses of ice on the back wall. The back wall of the chamber is integral with the evaporator and fractures within the back wall are very evident. The sealed system appears to be loosing capacity as there was a large mass of ice in the area where the capillary tube enters into the evaporator, but due to the evaporator being permanently foamed in place, cannot be inspected. The compressor developed a loud rattle after several minutes of operation. I cannot guarantee a good repair due to the badly cracked back wall and apparent sealed system partial failure. No water connections present."
Tyler B.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site for previous diagnosed parts, R&R ice maker and shelf , door has not arrived yet. No leaks on site"
Kevin B.
DRYER WHIRLPOOL WED7800XW0 Arrived on site and found hey flashlight left behind during a previous repair attempts has gotten caught in the belt that drives the blower wheel and knocked it loose. Reset blower belts and dryer is now operating properly. Removed all lint from the interior. Recommended that customer had vent to exterior cleared as no airflow can be detected.
Tyler B.
REFRIGERATOR WHIRLPOOL WRF767SDEM00 "Arrived on site for no ice, customer also brought to action at food see,Ed warmer. Found EVAP totally frosted back up causing no cool and no ice. Advised customer to defrost and surround with towels. Previous notes sate we have replaced a bi-metal. Please send prior tech to complete repair. No leaks on site Need CNOTE part find White adapter box with fan, can only fine old style with out fan. Need unit with fan; ordrng 1 W11033168 (HARNESS ) and 1 WPW10501260 (cover-evap)"
Thomas L.
VENTHOOD UNKNOWN WVW53UC6FS1 "Arrived on site to install previously ordered parts. Removed and replaced Noisey blower fan. Turned unit on, checks good. Unit working properly at this time."
Thomas L.
DISHWASHER KITCHENAID KDTE204ESS4 "Arrived on site for leaking water, poor washability, and burning smell. Found that the left bottom corner of the tub gasket had come loose. Reinstalled gasket and tested unit. All operations are normal and all water connections were dry."
Thomas L.
OVEN KITCHENAID KOSE500ESS02 Arrived on site for noisy operation. The noise was coming from Convection motor. Tightened convection motor mounting screws. Tightened bowtie covers screws. Operates with the normal sound level.
Leonardo C.
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for door not closing. Test unit and found latch in close position when door opened. Adjusted latch to open position test unit and unit test good job complete
James C.
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site and installed new fc door. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete
Lou S.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "arrived on site to inspect refrigerator not cooling. Upon further inspection, using my multimeter, I placed my temp lead in the fresh foods section under the crisper drawer and waited approximately five minutes. My temp reading was 51.7 degrees. I checked temps in the fc section and my temp reading was 6 degrees. I removed the crisper drawer and found a large amount of ice built up on the bottom of the Evap cover and evaporator. Due to this issue occurring approximately seven months ago, I called Techline and spoke to Liam and explained the situation. He suggested clearing the ice and replacing the Evap cover again and positioning the thermistor and heat exchanger line in the correct positions. He provided file #7723290385. I removed the contents of the rc section along with the shelves and removed the Evap cover to find a large amount of ice on the evaporator. Using my steamer, I removed the ice to find that the heat exchanger line was not push ba
Lou S.
COOKTOP WHIRLPOOL G7CE3034XS00 "arrived on site to inspect cooktop burner not working. Upon arrival, the customer advised that the back left burner does not work. Upon further inspection, I tested all burners and they all worked. I continued to test the back left burner and every time I tested it, it came on as designed. I advised the customer that I could not duplicate the issue and she agreed., . The customer paid in full. Job completed."
Lou S.
WASHER WHIRLPOOL WTW4900BW1 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase and cam and tested the unit and it operated as designed. No more loud grinding noise and no water leaks observed during service. Job completed.
Clif L.
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to replace water valve for dishwasher. Replaced the valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Brandon C.
DISHWASHER KITCHENAID KUDC10FXSS5 "Arrived on site for part hanger, I replaced panel and installed retainers. Unit tested good."
Diego G.
DRYER GE GTD75ECPL0DG "Arrived on site. Replaced bearing top A simile and cycle, all functions tested ok. No leaks present. Job complete"
Diego G.
WASHER AMANA NTW4516FW1 "Arrived on site. Checked for no Fill issues. Found water valve solenoid bad not allowing enough water to come into unit. Replaced water valve assembly and cycle, all functions tested OK. No leaks present. Job complete"
Diego G.
REFRIGERATOR KITCHENAID KSRG25FKST17 "Arrived on site. Checked for no cool issues. Found thermostat bad not allowing unit to cool down completely. Replaced thermostat and cycle, all functions tested OK. No leaks present. Job complete"
Joseph C.
WASHER WHIRLPOOL WTW7000DW0 "Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found leaking valve, on housing. Removed and replaced housing. Unit is performing as designed. No leaks detected, at time of service."
Jerry C.
DRYER LG 110KWWZBX945 DLEX33660V Arrived to inspect no heat. The unit had a failed thermal fuse again and it will need to be replaced under our warranty. I discussed the issue with the customer and found it heats anytime the motor is engaged. The relay for the heater control has stuck shut and it will require the control board. . No leaks observed during service.; ordrng 1 6931EL3003D (HIGH LIMIT) and 1 EBR62707631 (CONTROL)
Jerry C.
REFRIGERATOR MAYTAG PBF2255HEW PBF2255HEW Arrived to inspect door closing issues. I found the fc door slides hanging and rough and they will require replacement. I was able to correct fc door tilt by adjusting the door hangers. Office to order slide kit. No leaks observed during service. ; ordrng 1 12002683 (slide)
Arthur B.
REFRIGERATOR GE GSH25JFXBBB "Arrived onsite to install parts to SxS refrigerator from prior tech’s diagnosis. Removed auger motor,yoke and icemaker. Installed new replacements. Reassembled. Tested. Unit called for water and ice now dispenses as intended. No other issues found. All water connections were dry at time of service."
Wesley P.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site and found unit freezer light board shorted. Replaced. Unit is now operating as designed. All checks good.
Jerry C.
WASHER WHIRLPOOL WFW75HEFW0 "WFW75HEFW0 Arrived to instal parts. I removed and replaced the tub assembly after multiple inspections and during testing, found a hairline fracture at the drain area that could not be seen until water leaked from it. Office to re-order tub assembly and schedule for 2 hour return service. Office to have technician inspect tub assembly prior to scheduling. No leaks of the water supply observed during service. ; ordrng 1 W10901030 (tub-outer)"
Wesley P.
REFRIGERATOR WHIRLPOOL WRT541SZDM00 Arrived on site and found unit had been started with door open. So condensation had built up. No current symptoms of failure. All checks good. Unit is operating as designed. And cooling.
Robert J.
WASHER WHIRLPOOL WFW92HEFW0 Arrived on job for complaints of codes and smell. Found trap dirty and replaced hose and sensor. Ran diagnostics and the unit suds right away. Automatic dispenser will order new dispenser ; ordrng 1 W10862190 (dispenser) and 1 W11096092 (sensor)
Diego G.
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site. Replaced deli control and cycled, all functions tested OK. Took a picture of deli drawer control working. No leaks present. Job complete"
Tyler B.
DISHWASHER GE PDW7880P00SS "Arrived on site for despenser R&R dispenser and tested good, no leaks on site"
Tyler B.
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for no fill error, found water supply on, and no fill, indicating failed valves, R&R valves and tested good, no leaks on site ."
Chase S.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived on site. Checked refrigerator for no cool issue. Found compressor running and very warm, drawing .8 amps but not feeling any heat transfer. Evaporator fan shut off when either door is opened but it is consistent as it comes back several seconds after door is closed or times out when doors are left open. There is no frost pattern at all on evaporator. Felt under evaporator, in drain pan and on condenser for oil marks and found none. Compressor is inefficient and needs replacement. Will order compressor, drier and access valve to repair. Will need 2hrs Sstech. Office to reschedule weighed call. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)"
Tyler B.
MICROWAVE WHIRLPOOL WMH32519HZ3 "File#7723287279 arrived on site for heating complaints founds not heating, called TL and stated issues. TL took me through outage testing ad passed all test. Unit operations as designed."
Tyler B.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no ice, found ice maker locked up, R&R ice maker and ice door, tested good, also found dispense motor not engaging, check door harness and checked good. R&R dispense motor and tested good, no leaks on site"
Tyler B.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived on site for water despensing complaints, found no ice also, when in to diag, found water valves stuck shut, R&R valves and tested good, no leaks on site"
Clif L.
MICROWAVE WHIRLPOOL KEMC378KSS04 Arrived on site to diagnose a microwave that is not operating. Town primary fuse for microwave open. Replaced Fuse and tested unit. Found all is functioning properly at this time.
Clif L.
WASHER WHIRLPOOL WFW95HEDC0 Arrived on site to diagnose a washing machine that is throwing error codes. Tested unit and found pressure switch it out causing multiple error codes to occur. Replaced pressure switch and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Steve C.
WASHER LG WM4270HWA Arrived on site to replace the dispenser assembly due to fabric softener not dispensing. Customer purchase the dispenser assembly from LG. Installed the part and tested the unit. Unit works properly and all water connections were dry at the time of service.
Steve C.
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not heating. Tested the unit and removed the junction box. Found the L1 wire on the terminal block was extremely loose and not making good connection. Retighten the wires and assembled the junction box. Tested the unit and and unit works properly. Advise customer to clean air vents every six months.
Steve C.
WASHER WHIRLPOOL WFW90HEFC0 "Arrived on site for the unit is leaving the clothes soaking wet after the cycle. Tested the unit and in diagnostic and received error code f2e3 unsupported cycle. Called Whirlpool Sr#7723287973 Steve and advise to replace the UI and control. Quoted customer Customer advise not to repair the unit at this time. Customer only paid for the service fee. All water connections were dry at the time of service."
Kevin B.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site and inspected dishwasher and found no rinse aid is in the dispenser. Also found check valve is stuck on drain hose and after clearing it will drain properly. Recommended to customer that rinse aid be used in order to get best drying results. No water leaks from connections at time of service, job complete"
Steve C.
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site to replace the motor switch and fan motor due to not working. Replaced both parts and tested the unit. Unit works properly and advise builder to replace the light bulb due to not working.
Jerry C.
MICROWAVE WHIRLPOOL WMH31017FS0 "WMH31017FS0 Arrived to instal parts. I removed and replaced the magnetron, capacitor and diode and tested. The unit heated as designed and all functions were present. Operational test good."
Luis M.
REFRIGERATOR WHIRLPOOL ER2CHMXPL03 "Arrived on site for water leaking. Found water leaking from icemaker housing. Diagnosed unit will need new icemaker. Removed faulty icemaker installed new icemaker,ran icemaker through a cycle water filled icemaker no leaks unit working as designed."
Clif L.
DRYER WHIRLPOOL WED5840SW0 Arrived on site to diagnose a driver that is not turning on. Tested unit and found no mechanical failures at time of service and all working properly. No repairs are necessary at this time end job is complete.
Clif L.
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is making unusual noises when running. Tested unit and found support bar for wiring harness loose inside door causing abnormal vibration noise. Secured bar properly and tested unit. Found out is functioning properly at this time. No leaks were found at time of service.
Steve C.
OVEN WHIRLPOOL WFG320M0BB0 Arrived on site for the oven light is not working. Found the bulb is shorted. Replaced the oven light and tested the unit. Unit works properly and no gas leak present.
Luis M.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for loud noise. Diagnosed loud noise,from diffuser,removed faulty diffuser,installed new diffuser assembly powered unit on,no odd noise from diffuser. Tested water dispenser found water constantly dripping from dispenser. Found tube not fully inserted to valve,installed tube correctly tested dispenser unit working as designed."
Steve C.
REFRIGERATOR JENN-AIR JFC2290REP00 Arrived on site for the unit is making noise. Customer advise it’s a buzzing noise. Tested the unit and found the noise is the compressor turning on. Called Whirlpool Sr#7723291514 JK and advise it is normal. Advise customer the noise is normal operation and all water connections are dry at the time of service.
Luis M.
REFRIGERATOR WHIRLPOOL WRF989SDAM01 Arrived on site for cooling issue. At time of visit unit cooling as designed items frozen in freezer. Ran diagnostics all test passed adjusted defrost setting to basic.
Robert J.
MICROWAVE WHIRLPOOL WMH53520CB2 Arrived on job for complaints of not heating. 5.6 amps no heat. Replaced magnetron and test.
Paul R.
DISHWASHER WHIRLPOOL WDF520PADB7 Arrived onsite for the dishwasher not heating. I found the unit with an F7E1 error code. I found the dispenser leaking rinse aid and over sudsing locking the control out. I replaced the dispenser and tested the unit. The unit is working as designed. Call complete.
Arthur B.
WASHER GE GUD24ESSJ0WW "Arrived onsite to install new suspension to washer/dryer combo from prior tech’s diagnosis. Removed front and rear suspension and installed new replacements. Reassembled and tested unit. Unit fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Wesley P.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite and adjusted bottom hinge for less noise. Unit now operating as designed. All checks good.
Wesley P.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived onsite and adjusted bottom hinge for less noise. Unit now operating as designed. All checks good.
Kevin B.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "arrived on site and inspected refrigerator and found ice production is good but it appears a wrote it. Ran test and 57 and icemaker dispensed the ice in the tray and it is normal size. Ice in the bin is thinner, took one picture. Brand test 45 in ice maker filled with correct amounts of water. no error codes on test 56. Spoke with tech line and they said there is no replacement of parts for adjustment that can be made that can correct this. It is due to airflow across ice production evaporating, melting and refreezing ice cubes.7723291173"
Kevin B.
REFRIGERATOR WHIRLPOOL GS6NBEXRS01 "Arrived on site and inspected refrigerator and found that it is unplugged, refrigerator has been unplugged and there is no longer any evidence of frost buildup. Customer has two pictures that I attached to the service call out when the frost is just beginning inside the freezer. Frost buildup can only be caused by condensation inside the freezer, inspected gasket and did not find any chairs and it appears to be making a good seal. In order to ensure a repair a new door, gasket, and adding silicon in between the liner and the other cabinet would be needed. No water leaks from connections at time of service"
Kevin B.
WASHER WHIRLPOOL MVWC555DW0 "Arrived on site and inspected wash machine and found gearcase has failed, wash plate is also broken, and belt and cam are both failing. Customer will not be continuing with repair. Collected service fee, no water leaks from connections at time of service, job complete."
James C.
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site and tested operation. Found bleach dispenser not draining water out after cycle. Found dispenser nozzle not flowing into dispenser properly and causing mildew build up in dispenser. Installed new dispenser and dispenser motor. Tested operation. Unit working properly and all water connections dry at time of service. Job complete
Brandon C.
REFRIGERATOR GE ZIS480NRI "Arrived on site for customer complaint of unit not cooling well in fresh food section, customer stated the door was left open for 24 hours, found frost build up in air duct, instructed customer to defrost for 48 hours. Collected service fee on cc"
Brandon C.
REFRIGERATOR GE PYE22KSKFSS "Arrived on site for customer complaint of noise, found noise coming from compressor/condenser fan housing, I adjusted compressor and fan housing, vibration noise was not evident anymore."
Brandon C.
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 "Arrived on site to replace ice maker, I replaced ice maker, unit tested good. Collected balance on cc"
Brandon C.
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of gas leak, customer had gas company out and they determined leak was coming from center and right rear valves. I put leak detection on all valves, found leak from center valve, right rear valve, and left front valve. Ordering manifold, and valves. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10566042 (valve-brnr) and 1 W10566050 (valve-brnr) and 1 W10850893 (valve-brnr) and 1 W10885072 (manifold)"
Scott M.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site for no ice found a cube jammed in rake arm . Removed obstruction. Ran harvest test . IM Aran complete harvest & fill . All checked good . No water leaks detected at time of service . Job complete .
Scott M.
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for dryer making a thumping noise. Checked blower fan all checks good remove drum and found excessive glue from the rear seal causing the roller wheels to hit and make bumping noises. Removed excess of glue replaced roller wheels. Dryer is back to sounding normal, no lip filled up at time of service. Job complete"
Jonathan S.
REFRIGERATOR GE GSH25JSXNSS "Arrived on site for refrigerator not dispensing water. Performed diagnostics and tested water to door and found good water pressure going to door. Found war line frozen inside of door. Gained access to dispenser water tube and found tube heater kit had already been installed. Tested heater and found possible short in heater circuit. Adjusted wire to heater and thawed water line out. Dispensed 2 plus gallons through dispenser because customer changed water filter when failure first occurred. Unit checked good. If water line freezes again, will need to replace heater. No charge for recent failure. All checks good, no water leaks present."
Jonathan S.
REFRIGERATOR KITCHENAID KRMF606ESS01 "Arrived on site refrigerator not making ice. Inspected unit and found frost buildup around ice container gasket and ice maker fascia. Measured temperature in ice container at 5°. Inspected RC evaporator, checked good. Inspected ice maker and found dry. Performed diagnostics mode and checked ice maker error codes and found E2 lost position. Ran fill test and checked for water. Ran ice maker motor test and ice maker would not cycle. Tested voltage to ice maker and found within range. Tested ice level, tested good. Tested heater fascia and DC voltage, within range. Found failure is with ice maker.(RF360) . Customer approved estimate. Ran fill test and monitored water connection. Cycled ice maker. All tested good, no water leaks present. Please allow 24 hours for first batch of ice. Paid in full on credit card."
Jonathan S.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for refrigerator door handle loose after replacing door and frost buildup in freezer. Inspected door seal and removed ice buildup. Spoke with customer on top rack. Tighten door handle and tested. All checks good, no water leaks present."
Brandon C.
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for customer complaint of leaking during self clean, found leak coming from multiple locations, dispenser, and vent pipe hose. Ordering vent fan, pipe with hose, and dispenser. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10467494 (housing) and 1 W10575334 (disp.drawer assy) and 1 W11183219 (VENT PIPE)"
Brandon C.
OVEN JENN-AIR JJW2830DS02 "Arrived on site for customer complaint of screw missing, found screw at bottom of oven, but no threads on the screw. Ordering screw to ship to customer. ; ordrng 1 CNOTE (DROP SHIP SCREW) and 1 W10739592 (screw)"
Tyler B.
DISHWASHER LG LDF5545ST "Arrived on site for inlet valve replacement. Found unit leveled upon returning after letting them know about I first trip, unit was tilted forward to the right allowing water to build up and not completely drain. Arrived to a dry sump, and test and no sign of failed valve, pre diag was a miss. Collected 108.24 on CC no leaks on site"
Tyler B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for no ice or no water, found water valve failed, replaced valve and tested good, bled system, no leaks, found ice maker not harvesting, R&R ice maker and tested good."
Brandon C.
REFRIGERATOR JENN-AIR JF42NXFXDE02 "Arrived on site for customer complaint of lights not coming on in both sections, found bad modules; ordrng 4 W10908166 (module)s"
Tyler B.
REFRIGERATOR KITCHENAID KFIV29PCMS00 "Arrived o. Site for install on previous diag parts. Replaced comtrol kit, harness and EVAP motor. Replaced ice fan and ice maker. Tested good no leaks on site"
Steve C.
COOKTOP GE JP340B0C1BB Arrived on site to replace the right front switch wb23m9. Replaced the switch and tested the unit. Unit works properly and job complete.
Steve C.
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site to replace the control due to light is not working properly. Replaced the control and unit works properly.
James C.
WASHER MAYTAG MHW8200FW0 Arrived on site and tested operation. Found soap pump not working and unit not dispensing soap. Installed new dispenser assembly and tested. Unit working properly and all water connections dry at time of service. Job complete
James C.
REFRIGERATOR WHIRLPOOL WRF535SWHB Arrived on site and tested operation. Found ice maker not cycle but has correct voltage. Installed new ice maker and tested. Unit working properly and all water connections dry at time of service. Job complete
Derek S.
DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"
Derek S.
DISHWASHER WHIRLPOOL KDTE204ESS0 "Arrived on site to check unit for poor wash and not drying dishes, I found the dispenser rinse aid door was missing, incoming water was 77 and should be 120 per factory, will need a dispenser, also found was motor is starting to fail intermittently works recommend to replace wash motor Dispenser Mrs wants to think about the repair, collected service fee of 108.24"
Derek S.
COOKTOP JENN-AIR JIC4430XB00 "Arrived on site and replaced module due to fuse open, verified operations, reccomend to use only induction certified pot and pans, called techline Ref 7723257891"