Local Reviews
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Wesley P.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived on site and fridge leveling foot damaged and threading received bent see pic. Unable to move unit for cosmetic repair. Delivered doors for onsite maintenance to use after moving unit with multiple persons and adequate equipment. All else checks good.
Paul R.
WASHER KENMORE 110.2110201 "Arrived onsite for a washer not spinning the clothes dry. Mr stated the unit wasn’t draining correctly. I checked stored error codes and found an F9E1, F0E4, & F7E7. I found the washer pushed tight against the back wall and crushing the drain hose. I pulled the unit away from the wall and ran the auto diagnostics test. The unit completed the cycle and drained as designed. Call complete."
Wesley P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived onsite and installed correct UI. Unit is now beginning to cool. No other problems at this time.
Paul R.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived onsite for a refrigerator not cooling to possibly replaced previous diagnosed sealed system parts. I confirmed the compressor was defective and was staying in start. I replaced the compressor and installed a UV filter drier and low side service tap on the compressor. I vacuumed the system. The unit held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and it is working as designed. Call complete.
Al R.
DISHWASHER GE GDF565SSN0SS Arrived to inspect dishwasher not staying on. Ran diagnostics test mode and discovered the power plug at the control wasn’t seated properly into the control.Fixed the issue and ran diagnostics test mode and unit began operating as designed.All water lines were dry at the time of service.
Noah D.
REFRIGERATOR LG LSXS26386S "Arrived on site to install temp sensor, installed temp sensor and instructed customer to call if error code pops up again. Complete"
Scott M.
DISHWASHER WHIRLPOOL KDTE304DSS0 "Arrived on site for dishwasher leaking , found leak is coming from diverter seal No other leaks detected at time of service ."
Jacob S.
WASHER WHIRLPOOL WFW92HEFU0 "Arrived on for bellow being twisted. Looked at unit. Also found that the drum was sagging, due to suspension spring broken. No issues at this time. Job complete"
Robert J.
WASHER WHIRLPOOL WTW8040DW4 Arrived on job for complaints of running in of position. Found the washer valve failed to close completely washer sensing the water is draining water out. Replaced the housing and test. No leaks detected at time of service
Scott M.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site ,replaced freezer gasket . Door is sealing properly . No water leaks detected at time of service . Job complete ."
James C.
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site and installed new grille. Verified proper fit. Unit tests good. Job complete
Clif L.
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found Exercise building at the top of the freezer evaporator indicating refrigerant leak in the system. Has no die dryer was installed during previous repairs was not able to indicate leak but found evidence of it on fresh food evaporator. Also noted freezer door rails not allowing freezer door to close fully. Compressor, RC evaporator, filter dryer, and freezer door rails will all need to be replaced to complete repairs. Office will need to have repairs authorized and set return appointment for three hours.; ordrng 1 3HOURJOB (3 HOUR JOB) and 1 CLONLY (PER HOMEOWNER ) and 1 W10276644 (compressor) and 1 W10625069 (bracket) and 1 W10625070 (bracket) and 1 W10913906 (coupler) and 1 W11116006 (evaporator) and 1 WPW10143759 (dryer)"
Noah D.
RANGE KITCHENAID KCGC506JSS00 "Arrived on site to inspect range for high flames, upon inspection found the correct orifice but low flames a little to high, corrected valve and retested all flames, all function worked correctly on all settings. Complete"
Clif L.
WASHER LG WM4270HVA/01 Arrived on site to diagnose a washing machine that is leaking. Tested unit and found drain clean out hose pinched and a hole has been worn in it. Removed damaged portion of hose and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Jonathan M.
MICROWAVE JENN-AIR JMC2427DS02 "Arrived onsite for microwave that is shutting off after svseral seconds of starting it. Inspected unit and work area. Tested unit in normal microwave heat and unit made an electrical shorting noise and then shut off the UI panel. I reset the breakerI called Techline and spoke to Andy SR# 7727482267. He advised for me to check all connections for proper connections. Then check the internal cavity for arcing damage. He advised that if the cabinet was damaged that there was no sense in throwing parts at this because the wave guide would not be able to send proper waves down to the products meant to be heated. He advised that if damage was present, that we would need to replace the unit. However, if no damage is found, he advised for me to replace the inverter board, and then the ACU if need be. I found the magnetron had burned up at the end and found a spot on the top of the wave guide that I was unsure of. I called tech line back and spoke to Butch (same
Scott M.
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer not making noise . Found gear case failing , no oil but a lot of noise in agitation and spin .
David Z.
FREEZER WHIRLPOOL WRT318FZDM05 "Arrived on site to diagnose refrigerator that was reported to be warm in RC. Performs diagnostic and temp checks. Found 3 degrees in FC and 36 in RC, which seem fine. I removed the Evap cover and found a normal frost pattern and no obstructions in the Evap cover or fan. Customer had a Dr Pepper In the freezer that was also frozen solid. Unit appears to be working fine with no verifiable failures. Reassembled unit as all seems to be working as designed. Original tenant likely had blocked vents causing an issue, but everything is working fine now. Call complete."
Luis M.
REFRIGERATOR MAYTAG MFI2570FEZ08 "Arrived on site for no water. Tested dispenser no water from dispenser,found power harness not fully connected to water valve inside of liner housing. Installed power harness correctly to valve,reassembled unit tested water dispenser unit working as designed. Found dent on left side dispenser door,per customer whirlpool was ordering customer a new door."
Lou S.
DISHWASHER BOSCH SHX5AV55UC/01 "arrived on site to inspect dishwasher door opening during wash cycle. Upon further inspection, I found where the door latch is not catching and securing the door properly. I found the right leveling leg had worked it’s way back up and was not leveling the unit. I removed the mounting screws and leveled the unit and replaced the screws with flathead screws to keep the door from rubbing on them. Tested the door and found that it takes more force to open the door. I advised the customer of my repairs and advised that should the unit door continue to open during a cycle, to contact our office. No water leaks observed during service, job completed."
Clif L.
COOKTOP WHIRLPOOL GLS3665RS01 Arrived on site to diagnose a cooktop with a burner that will not stop trying to ignite. Tested unit and found failed right rear spark module. Replaced module and tested unit. Found all is functioning properly at this time
Leonardo C.
MICROWAVE WHIRLPOOL JMV8196AAQ Arrived on site to test unit for unit not heating. Test unit and found bad high voltage and found buttons not working.
David Z.
DISHWASHER WHIRLPOOL WDF530PAYM7 "Arrived on site to diagnose dishwasher that was not running. Performed diagnostic and got F9E1 code for diverter not reaching home position. Ran test cycle and just heard clicking and pump never kicked on. Replaced sump and motor assy and retested. Unit is now working as designed, with no water leaks found Call complete."
Luis M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site for dispenser and deli control issues. Installed new auger motor tested dispenser ice and water working. Removed deli control installed new control per prev tech found control not working checked voltage at harness no voltage to deli control diagnosed a break in harness will need to order harness; ordrng 1 CNOTE (SEND ORIGINAL TECH) and 1 W11170612 (HARNESS)
Wesley P.
COOKTOP KITCHENAID KICU509XBL Arrived on site and installed module and display and restored cook function of the unit. All checks good.
Lou S.
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "arrived on site to inspect refrigerator noises. Upon further inspection, I immediately heard one of the fans making a loud noise. I found that the FC evaporator fan was rubbing on a block of ice. The remainder of the evaporator had a good frost pattern. I removed the ice and set the defrost time to #2 on test #7 in diagnostics. Also found ice forming at the back of the ice maker housing. Removed the housing and fund the back wall gasket missing. Customer advised that they had another company service the unit recently and they had removed the ice maker housing. I advised the customer that they didn’t replace the back wall gasket which is allowing warmer air from the refrigerator section to mix with the colder air from the ice maker and it’s causing the ice build up. I am ordering the ice maker housing adaptor and CNOTE-LSO I placed some perigum at the back wall to seal it off until I can get back to repair the unit correctly. No water leaks observed
Andy B.
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for oven not heating properly. Performed whirlpool recommended temperature test at 350° and watched high and low swing cycles and found average temperature at 347°. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Jacob S.
WASHER MAYTAG MHW5500FW1 Arrived onsite for unit not spinning correctly. Tested unit. Found unit not as stable in spin cycle. Ordered part. Rescheduled with customer. ; ordrng 4 W11415987 (SHOCK ABSR)s
Luis M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Arrived on site for cooling issue and door handle issues. Customer was getting wrong information from customer service on temperature settings,control setting different from owners manual,adjusted correct setting to u it informed customer setting a are not designed to freeze food in fresh food. Found door handle set screw stripping,removed screw installed set screw correctly to handle tested door operation unit working as designed."
Noah D.
WASHER WHIRLPOOL WTW5700XL2 "Arrived on site to install capacitor and retest all functions of washer, upon inspection found the pinhole in the capacitor, changed out capacitor and retested all functions, all functions returned, no problems found. Job complete"
Andy B.
DRYER MAYTAG MED5630HW0 Arrived on site for dryer not turning on at all. Tested and inspected unit and found failed UI as well as control that was recently replaced. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Scott M.
WASHER MAYTAG MVWC465HW2 Arrived on site for unit not spinning . Ran diagnostics got off balance and latch error code . Replaced latch . Unit tested normal . Did recommend fixing sub floor washer is sitting on . No water leaks detected at time of service . Job complete
Scott M.
RANGE AMANA AGR5330BAS3 "Arrived on site for oven sometimes heating properly . Checked igniter , both igniter and valve checked normal . Tested and found ohms off on sensor . Also customer noted that sometimes controls respond . Ordering control. No gas leaks detected at time of service . ordrng 1 WPW10181986 (sensor) and 1 WPW10556708 (cntrl-elec)"
Wesley P.
DRYER WHIRLPOOL WED560LHW0 Arrived onsite and installed the panel. Unit is now operating as designed. All checks good.
Luis M.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Arrived on site for damaged door. Checked new door found top plastic grey panel raised on left hand side from stainless steel also found corner of grey panel raised on corner by liner, customer requesting new door due to top panel not flushed with stainless steel as in other sections. For management to check new door before rescheduling ; ordrng 1 CNOTE and 1 LW10728959 (DOOR)"
Lou S.
MICROWAVE WHIRLPOOL WMH32519HZ-1 "arrived on site to install previously diagnosed and ordered part. Due to the intermittent failure of the display control, I removed and replaced the display control and tested the unit. Unit I operating as designed. Job completed."
Robert J.
OVEN KITCHENAID KOCE507ESS08 Arrived on job for complaints of error code F1E5. Code for inverter error. Checked inverter no visual damage. Replaced HV control because of relay. But no change. Need inverter ; ordrng 1 W11325604 (INVERTER )
James C.
REFRIGERATOR KITCHENAID KSRS25IKBL01 Arrived on site. Found fresh food at 50 found freezer side at -11. Tested air flow found no air flow through baffle. Found return air vent in fresh food blocked. Found large block of ice in bottom of freezer. Removed ice and removed item blocking air vent. Vacuumed condenser and cleaned. Unit now cooling properly. Job complete.
Al R.
RANGE AMANA AER6303MFS2 "Arrived to install previously ordered part.Removed, replaced and unit tested as designed.Job complete"
Kevin B.
MICROWAVE KITCHENAID KOCE500ESS07 "Arrived on site and replaced all parts recommended by CS Job complete."
Noah D.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Arrived on site to inspect fridge for making loud noise during operation, upon inspection found the customer was hearing the normal compressor running noises. Complete"
Robert J.
WASHER LG WM3370HWA Arrived on job for complaints of not washing and noise. Found the noise was drain pump and not draining properly. Replaced drain pump and test. No leaks detected at time of service.
Lou S.
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 "arrived on site to inspect wall oven/microwave combo unit error code. Upon further inspection, I placed the unit in diagnostics showing error codes F8E0 & F6E4. I tested the components in the oven and while testing the cooling fan, it began to make a loud rattling noise as if something was caught inside the fan blades. I removed the fan and inspected it and it appeared to be good. Reinstalled it and retested and the noise was gone. Also found after cycling the power to the unit, the console display was flickering. I am ordering the console, main ACU and cooling fan and CNOTE-LSO and scheduled return service ; ordrng 1 W11109174 (blower) and 1 W11261165 (cntrl-elec) and 1 W11428588 (CONSOLE)"
Clif L.
WASHER WHIRLPOOL WFW6620HW0 Arrived on site to diagnose a washer that is not dispensing soap properly. Found load and go drawer rails misaligned causing incomplete contact with detergent pump. Reset rails to proper position and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Noah D.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for loud noises, upon inspection found the washer touching the ground during use. Raised up legs and retested. No noise heard. Complete"
David Z.
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to diagnose dryer that was making a metallic grinding sound. Ran unit and could hear a scraping of so,w sort. Performed diagnostic and removed front door to check rollers. Saw a driver bit fall out from the seal. Bit was wedged between seal and drum. Removed the bit and retested. Unit is now quiet, and that was the only problem.
Kevin B.
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site and removed top and rear panels and found some evidence of water splashing onto inside of rear panel. Per service pointer W11419643 Added a deflector to vent, this should correct issue. No water leaks from connections at time of service, job complete"
Wesley P.
DISHWASHER WHIRLPOOL WDF130PAHS0 Arrived on site and found clogged DW drain hose. Repaired by clearing drain line. All checks good. Unit is now operating as designed.
Luis M.
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for cooling issue. Found fresh food evaporator incased in ice,diagnosed not defrosting in fresh food. Removed fan assembly which was damaged, defrosted evaporator replaced defrost thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie,installed a new fan assembly,changed defrost setting to basic."
Paul R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for a refrigerator not dispensing ice again. I tested the unit and found the ice jamming in the container chute because the shield wasn’t moving properly. I found the ice in good condition and not clumped together this time. I replaced the ice container and tested the dispenser. The unit is dispensing properly at this time. Call complete.
Andy B.
WASHER LG WT1501CW Arrived on site to install previously diagnosed washplate. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Lou S.
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher door damage. Upon further inspection, I found a small dent in the center of the outer door panel. I removed and replaced the outer door panel and tested the unit in diagnostics. Unit is operating as designed. No water leaks observed during service, job completed."
Jonathan M.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced both user interface and thermistor and tested unit. Unit is working as designed. Call complete.
Scott M.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit not draining . Lowe’s had come out prior to my visit and fixed drain tube . Did instruct customer they may hear water when the move Inner basket which is totally normal or small amount of water in tub. Ran diagnostics , no error codes and unit is performing normally . No water leaks detected at time of service . Job complete ."
Jacob S.
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit leaking water. Looked at unit. Found that bellow was ripped. Possibly from door rubbing on bellow. Replaced bellow. Door shutting properly. No issues at this time. Job complete
Clif L.
RANGE KITCHENAID KEBC107KSS05 Arrived on site to diagnose that cooktop with burners that are not igniting. When I arrived at home stove was fully functional with no indication of failure. No repairs are needed at this time.
Clif L.
REFRIGERATOR AMANA AFI2538AEQ3 Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker previously installed was faulty and not passing voltage. Replaced ice maker assembly under warranty and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Kevin B.
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site and found magnetron, capacitor, and diode failed again. After replacing microwave is heating again. No further repair is required at this time, job complete"
Noah D.
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site to inspect washer for loud noises, upon inspection found the washer touching the ground during use. Raised up legs and retested. No noise heard. Complete"
Al R.
WASHER MAYTAG MVWP575GW0 Arrived to inspect washer grinding.Confirmed the complaint through video evidence.Found the nut to the cam was extremely loose and the cam was worn. Also found the latch was defective.Replaced both and unit tested as designed.All water lines were dry at the time of service.Job complete
Jonathan M.
WASHER WHIRLPOOL WFW6620HC0 "Arrived onsite for washer that spins and spins without stopping. Inspected unit and work area. Found unit drain hose pipe was shorter than advised for this unit. Measured drain pipe height and found it measured 37 inches tall. Placed unit in service diagnostics and found an F8 E1 (no/long fill). Tested unit in a manual fill test and unit ran as designed. Tested unit in an auto test and unit ran as designed until the unit went into a spin. The unit would not stop spinning. I called tech line and spoke to JK SR# 7727478481. After explaining my findings, he asked me to check the drain hose depth into the pipe. Found it beyond 2 feet deep inside the drain pipe. He advised that was causing the unit to siphon water back into the unit and was causing the problems with this unit. He asked me to adjust the drain hose and pull it out some to allow the flow of water to drain properly. I adjusted he drains hose and added a zip tie to keep it in place. Tested unit in a
Noah D.
DISHWASHER GE ZDT975SPJ0SS "Arrived on site to install nameplate, installed nameplate and rechecked. Job complete"
Al R.
UNKNOWN UNKNOWN W1234567
Noah D.
FREEZER WHIRLPOOL WZF34X20DW01 "Arrived on site to diagnose freezer, upon inspection found the compressor line freezing in a solid tube of ice and defrosting quickly and making leaks, called CS to confirm diagnoses of overcharged compressor, bled refrigerant from access point. Job complete"
Andy B.
WASHER MAYTAG MVWC465HW2
Jacob S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived onsite for unit not lighting correctly inside. Tested unit. Found that light module in freezer was not working. Ordered part. Rescheduled with customer. Would like AM time frame.; ordrng 1 W11205083 (module)
Scott M.
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived on site for dead microwave . Replaced both thermostats . MW still dead . Checked all thermostats and fuses . Also ran tested on switched and voltage . All checked normal . Talked to CS , recommended to change harness . Ordering harnes as well as bringing back conrtole, filter ,cord . Please call to set return . ; ordrng 1 5304509451 (FUSE ) and 1 5304509452 and 1 5304509489 (POWER CORD ) and 1 5304509637 (CONTROL) and 1 5304509645 (HARNESS )"
Tyler B.
OVEN KITCHENAID KOCE500ESS05 "Arrived to install bracket for element, but one needed was broken, will order 2 to be sure not broken, ; ordrng 1 CNOTE (RS IF SOONER AVAILABLE ) and 2 W10909479 (support)s"
Lou S.
REFRIGERATOR KITCHENAID KRSC703HPS00 "arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=9 degrees & RC=48 on setting of 33. I found a large block of ice on the RC evaporator cover. Tested fan operations and all fans are functioning at this time. Due to the amount of ice on the Evap cover, I advised the customer that I would have to order parts and come back to service/repair. Customer signed waiver of damages from defrosting refrigerator and I recommended that they unplug the unit 24-48 hours before I return and that they pull the unit form the wall and unplug it and allow it to defrost. Also recommended they place towels around the unit inc age of any water leakage. I am ordering the HV Control, UI, RC fan scroll & evaporator cover, RC evaporator thermistor & defrost element and scheduled return service No water leaks observed during service.; ordrng 1 W10316760 (thermistor) and 1 W10857624 (heater) and 1 W11098695 (fan-scroll) and 1 W111
Richard P.
WASHER MAYTAG MVWC465HW2 Arrived onsite for the washer making a noise during spin cycle. Ran diagnostics and found that the splutch assembly is causing the noise and suspension rods are worn as well. Gear case my need to be replaced as well. Ordering parts. Office to schedule.; ordrng 1 W10721967 (drive pulley) and 1 W11217817 (suspension)
Robert J.
REFRIGERATOR JENN-AIR JFFCC72EHL01 Arrived on job for complaints of broken shelf. Found the top shelf broken in rear the shelf doesn’t have a metal support in that area but does have holes that would allow one. Front of shelf has metal support.. ; ordrng 1 W11262315 (SHELF)
Andy B.
REFRIGERATOR AMANA MRT118FFFM01 Arrived on site for refrigerator not cooling. Preformed temperature test in FC and found at 35° performance temperature test in RC and found at 44° checked evaporator and found no frost pattern and ice on right hand side. Checked amp draw and found at 0.60 did SS pre check and will need SS repair. Also will need to replace foam for evaporator cover. Office to schedule return trip. SS repair 2 hour job ..; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (RUN CARD ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10836706 (evaporator) and 1 W10919804 (duct-air) and 1 W11092625 (compressor)
Richard P.
WASHER MAYTAG MHW3505FW0 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F03 E01 which is a water level sensor error. Found that the hose and air trap had slight debris inside. Replaced air trap and hose. Washer tested ok. But did notice that the drain pump is not working properly. Ordering parts office to reschedule ; ordrng 1 WPW10605427 (pump-water)
Tyler B.
WASHER WHIRLPOOL MVWX655DW2 "Arrived to inspect unit with spinningnissues and dispenser issues found dispenser not draining, cleaned and still was not clearing. Will need drawer to fix, found basket hard sways in spins, and will need a basket and gearcase to correct. .; ordrng 1 CNOTE (RS) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11127356 (drawer)"
Jacob S.
WASHER MAYTAG MHW8200FW0 Arrived onsite for unit not dispensing soap or bleach into wash cycle. Looked at unit. Found that unit is double stacked. Need 2MAN and 2HR. Rescheduled with customer.ordrng 1 REQUEST (2MAN) and 1 REQUEST (2HR)
Luis M.
REFRIGERATOR KITCHENAID KBSD508ESS00 "Arrived on site for dispenser issue. Found 3 out of 4 buttons on dispenser not responsive,tested water and ice on dispenser working,diagnosed a defective dispenser control,part shows not ugh vendors. ; ordrng 1 1 WPW10151236 (DISPENSER CONTROL)"
Luis M.
REFRIGERATOR KENMORE NOTAVAILABLE Arrived on site for defective damper. Installed a new diffuser powered unit on tested new diffuser working.
Lou S.
DRYER WHIRLPOOL WED75HEFW0 "arrived on site to install previously diagnosed and ordered parts. Due to wire shorting out and melting the terminal block, I removed and replaced the terminal block and the red wire on the main harness and tested. Unit is operating as designed. No lint observed during service, job completed."
Jacob S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for ice maker spilling water. Tested unit. Found that ice maker was frozen over. Replaced ice maker and both control boards. Tested unit. Unit test good. No leaks at this time. Job complete
Jonathan M.
DRYER MAYTAG MEDB835DW4 "Arrived on site for dryer that is not heating. Inspected unit and work area. Tested unit and found no heat. Tested voltage coming to unit and found good voltage. Removed front panel and tested thermal fuse, high limit thermostat, thermal cut off, heating element, and thermistor. All checked good. Checked voltage at heater relay when unit was running and found no voltage coming from the control. Replaced control and tested unit. Unit flashed L2. Placed unit is service diagnostics and found an F4 E4 (L2 line voltage error). I called Techline and spoke to Kathy SR 7727472676. She had me run several checks and advised the problem was with the centrifugal switch and advised to replace the motor. Blower wheel was seized onto the motor. So I replaced both blower wheel and motor. Tested unit and unit still had an L2 issue. I called back and spoke to Ed (same SR #). He had me run a few other tests and advised the issue was with the harness. Ordering harness and will ret
Leonardo C.
RANGE JENN-AIR JDS1750EP0 Arrived on site to test unit for unit not getting to temp. Test unit and found bad bake element. Replaced element test unit and unit getting to 350 job complete.
Lou S.
DISHWASHER KITCHENAID KDTE234GPS0 "arrived on site to inspect dishwasher with no water coming into the unit. Upon further inspection, placed the unit in diagnostics showing error code F4E3. Cleared the code and continued with testing. Unit dispensed water into the tub, but the motor never came on. Advanced through diagnostics and the drain pump & element operated as designed. I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Richard P.
WASHER WHIRLPOOL CET9100GQ0 Arrived onsite for the washer not working. Program washer to free mode and dryer works good but washer will not turn on at all. There were no error code presents
Jacob S.
RANGE WHIRLPOOL WFG515S0ES1 Arrived onsite for front left and right burner not turning on fast enough. Tested unit. When bake is on. It does not let the top 2 front pilots turn on quick enough. Ordered parts. Rescheduled with customer ; ordrng 1 WPW10183375 (cap-burner) and 1 WPW10515455 (burnr-head) and 1 WPW10602001 (valve-gas)
Noah D.
WASHER WHIRLPOOL CHW9150GW1 "Arrived on site to inspect washer for overload errors. Inspection found no issues with washer, spoke with commercial tech line Case # 002608 and changed setting for amount of rebalancing attempts and cleared error codes, advised to replaced ACU due to miscommunication code. ; ordrng 1 W10921634 (ACU)"
James C.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site and found customer has thawed unit. Inspected bimetal and connections to heater. Found all to be good and heater tests good. Tested bi metal and found to be functioning properly. Set unit to basic defrost. Instructed customer that the unit will need to stay in a state of failure is the issue returns. Job complete
David Z.
DISHWASHER WHIRLPOOL MDB8959SBS3 "Arrived on site to diagnose a dishwasher that was not filling and also had a leak underneath. Performed diagnostic on unit and found 4 errors present, F6E4 Float switch open,F6E6 water too cold, f10e1 electrical dispenser problem, F7E1 no heat. Found both the issues and leak coming from the float switch area. Customer said it had leaked around there before and they could clean it and stop leak. Hat is not contacting switch and leaking from gasket. Ordering float switch assembly parts, WPW10195036 Float, WPW10195038 nut, WP8531743 gasket, WPW10195039 switch, WPW10195037 lever.Also ordering heater since I can not test it with float switch errors. ; ordrng 1 W10703867 (heater) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195037 (float switch lever) and 1 WPW10195038 (nut) and 1 WPW10195039 (float switch)"
Jonathan M.
WASHER WHIRLPOOL MVWB865GW0 Arrived on site for washer that would not power up to install previously diagnosed parts. Inspected unit and work area. Tested voltage going to control and found 121.4 V. Tested voltage going to consul and found voltage bouncing all over the place. Replaced control and tested unit. Unit is working as designed. Recalibrated unit for customer and customer is still under factory warranty Call complete.
Al R.
DRYER WHIRLPOOL CEM2745FQ0 Arrived to inspect commercial dryer with damaged access door.Confirmed the complaint and advised the part sent isn’t the part neededJob complete
Tyler B.
DRYER WHIRLPOOL WED7000DW2 "Arrived to inspect unit with noise, found motor buzzin,g replaced and tested good"
Lou S.
REFRIGERATOR KITCHENAID KRFF707ESS01 "arrived on site to refrigerator cooling issues. Upon further inspection, the customer had emptied and I found a large block of ice on the RC evaporator cover. The unit had been serviced one year ago for the same issue. I removed the back panel and inspected the drain tube and found a small gap between the tube and chassis. The gap was small enough to allow warm airflow to hit the RC evaporator and cause the evaporator to ice up over time. I removed the drain tube and ran water through it at the kitchen sink and there was a small amount of lint/dirt debris built up inside. I reinstalled the drain tube and using manufacturers approved silicone, I sealed the gap between the tube and the chassis. Tested the thermistors, ice maker and fans in diagnostics and all were functioning properly. I advised the customer of my findings and repairs and advised the customer to unplug the unit and allow it to defrost and to place towels around the back and sides of
Richard P.
WASHER KENMORE 796.404419 Arrived onsite for the washer leaking. During testing found that the signal water inlet valve is cracked and leaking. Also found that the dispenser hose is torn and leaking . Ordering parts; ordrng 1 5220FR2006H (DISPENSER HOSE)
Lou S.
WASHER WHIRLPOOL WET4024HW0 "arrived on site to install previously diagnosed and ordered parts. Due to the capacitor & motor failure, I removed and replaced the capacitor and tested. Unit failed. I removed and replaced the motor and retested and the unit failed. I could hear the motor humming/attempting to turn the gasket. I contacted Techline and spoke to Andy and advised of my findings/repairs/failures. Andy advised to check voltage at the outlet. Since I couldn’t get a good reading, I checked at the terminal block and found the L2 crossing over the Neutral wire. I re-wired the terminal block and retested and t(e unit continues to fail. Andy recommended to remove the basket and check for anything possibly binding up and remove/replace the control. Documented to previous SR#7727330608. I am ordering the control and motor and CNOTE-2 HOUR JOB. Office to schedule return service. No water leaks observed during service.; ordrng 1 CNOTE (2 HOUR JOB ) and 1 W11189137 (cntrl-elec) and 1 W111
Andy B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator not making ice. Performed temperature test and found within range. Cycled ice maker and ice maker cycled properly. Tested ice box fan and tested good. Tested door switch’s and tested good. Tested ice make water fill test and ice maker would not fill. Reinstalled water filter and tested water fill on ice maker and ice maker filled with water. Instructed customer on use and care and practice for best performance. No water leaks present at time of service. No repairs are needed at this time.
Lou S.
WASHER MAYTAG MVWB765FW0 "arrived on site to install previously diagnosed and ordered part. Due to the UI console failure, I removed and replaced the console and tested. Unit is operating as designed.. No water leaks observed during service, job completed.
Al R.
WASHER WHIRLPOOL CAW35114GW1 Arrived to install previously ordered clip.Disassembled and installed clip. Reassembled and unit tested as designed.Job complete
Scott M.
MICROWAVE IKEA IMBS104GSS00 "Arrived on site for no heat micro wave . Replaced mag and inverter . Tested unit , heated cup of water . Job complete ."
Clif L.
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site to perform sealed system repair for refrigerator. Found UV dye on RC evaporator. Replaced it and pulled unit into vacuum verifying no leaks. Charged unit with manufacturers recommended amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service. RC evaporator drain pan was cracked and will need to be replaced to complete repair.; ordrng 1 W10836964 (pan-drip)
Noah D.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Arrived on site to inspect fridge for not making ice, upon inspection found the evap fan motor making noise, evap was a large block of ice, instructed customer to defrost fridge 24 hours before to free up evap, ordering evap motor, thermistor to resolve. Office to reschedule ; ordrng 1 W10316760 (THERMISTOR ) and 1 W11224591 (MOTOR EVAP )"
David Z.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to install previously diagnosed parts for icemaker not producing ice issue. Installed new icemaker and adapter. Retested unit and verified icemaker is now cycling, and fans are running. All is working as designed.
James C.
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site and found fill tube frozen to ice maker. Found wire has pulled out of connector for heater. Installed new fill tube line. Unit tests good. Job complete
Luis M.
REFRIGERATOR THERMADOR T18ID800LP
Andy B.
REFRIGERATOR MAYTAG MFX2876DRM00 Arrived on on on site for refrigerator not making ice. Checked FC temperature and found within range. Checked ice box fan and tested good. Checked ice maker fill and tested good. Checked ice maker error codes and found E2. contacted office and got approval to replace failed ice maker. removed failed ice maker and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Leonardo C.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace latch. Replaced latch test unit and unit test good job complete.
Noah D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to diagnose fridge for freezing up and frost buildup, upon inspection found the fridge frozen, damper did not open during testing and thermistor must be changed as well, frost buildup is due to slant of door, tried to relevel door to best of my ability but Freezer door sits about a CM lower, must replace to fix air gap at top. Office to reschedule ; ordrng 1 W10384183 (THERMISTOR ) and 1 W10913113 (DOOR) and 1 W11204060 (DAMPER)"
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHB1 Arrived on site to test unit for unit not heating. Test unit and found opened heating element. Replaced element test unit and unit test good job complete no leaks present at this time.
Leonardo C.
DISHWASHER MAYTAG MDB7749AWW2 Arrived on site to test unit for unit not starting. Test unit and found panel buttons not responding. Replaced panel test unit and unit test good job complete no leaks present at this time
Jacob S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived onsite for unit still spilling out water. Called Techline got Sr#7727473292. Used part W10865826 Valve for this call. Job complete
Andy B.
RANGE WHIRLPOOL WGG745S0FS02 Arrived on site for range top oven not igniting. Tested and inspected unit and found failed control and bake igniter. Ordering both igniters on parts break down to ensure we have correct one on next trip.no gas leaks present at time of service.; ordrng 1 WP7432P143-60 (igniter- b) and 1 WPW10324738 (igntr-oven)
David Z.
DRYER LG DLEX3370V Arrived on site to diagnose dryer making a loud rumbling sound when in motion. Tested unit and heard massive rumble. Found rollers or belt failed. Removed drum and cover and replaced all rollers and idler pulley. Retested and unit is working as designed with no noise coming from the unit. Call complete.
Lou S.
DISHWASHER JENN-AIR JDTSS244GP0 "arrived on site to install previously diagnosed and ordered parts. Due to the rails separating, the upper rack rusting, and the clips, positi nets, and dishrack adjuster being broken, I removed and replaced all parts ad tested. The upper rack/rails are operating as designed. No water leaks observed during service, job completed."
David Z.
RANGE GE ZDP36N6H1SS "Arrived on site to diagnose range that burners are constantly clicking when powered on. Performed diagnostic on burners. Found that it will constantly trigger ignition module if any burner is on at all, or any number of them and is not isolated to 1 burner. Called GE tech line to seek recommendations. Tech line recommended harness and spark module to resolve. Provided estimate to customer for 2 techs as unit is very heavy and it is on hardwood flooring.Ordering WB13K10031 Module, WB18X10338, 2MAN. Office to reschedule for 2 man.; ordrng 1 2HOURWINDOW (NEED 2 HOUR ON JOB.) and 1 2MAN (2MAN) and 1 WB13K10031 (module spark) and 1 WB18X10338 (ignitor wire kit)"
Jonathan M.
WASHER MAYTAG MVWB865GW0 "Arrived on site for a washer that would not fill. Inspected unit and work area. Customer advised that the hot water will work but nothing else works. Placed unit in service diagnostics and found an F8 E1 (no/long fill), F3 E2 (inlet water temperature fault), F0 E4 (spin limited by water temperature), and F2 E1 (stuck key) error codes. Tested unit in manual fill and cold eater valve was barely letting any water in. Tested hot water valve and unit began to fill properly. Replaced valve and tested unit. Unit is working as designed. Call complete."
Jonathan M.
DRYER AMANA NED4655EW1 "Arrived on site for dryer that won’t heal. Inspected unit and work area. Tested voltage at the wall and found it working 117 V from L1 to neutral and 118 from L2 to neutral. However, going from L1 to L2 while drying, power supply shows between under a volt to 18 volts and is bouncing around. Advised customer there is an issue with her electrical supply. Call complete."
Luis M.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling complaint. Found fresh food evaporator iced up again. Called tech support due to ongoing issue,per tech support new service W11092686E ordering parts per pointer labor covered Parts $96.99; ordrng 1 212643 (PERAGUM) and 2 2185788 (CLAMP)s and 2 67006425 (SCREW)s and 1 W10836964 (DRIP PAN) and 1 WPW10339879 (TIE)"
Robert J.
WASHER MAYTAG MVWB855DC3 Arrived on job for complaints of F5 code and not completing cycle. Replaced latch. No leaks detected at time of service.
Jacob S.
WASHER ELECTROLUX FFLE3911QW0 Arrived onsite for unit not locking. Tested unit. Found that lid lock was broken. Replaced lid lock. Tested unit. Unit test good. No leaks at this time.
Leonardo C.
RANGE WHIRLPOOL WGE555SOBS01 Arrived on site to test unit and found bad LF and Lr infinite switches. Replaced both switches and knobs job complete
Clif L.
DRYER KENMORE 110.875716 Arrived on site to diagnose a dryer that is not starting. Tested unit and found drum out of round causing pinch points and overworking control. Drum and control would both need to be replaced to complete repairs.
Robert J.
MICROWAVE GE PEB7227SL1SS Arrived on job for complaints of door not opening. Found the switch holder damaged will need to replace holder. Parts not showing in part screen. Part is item 1205 on the cavity parts screen ; ordrng 1 RESEARCHPART (SWITCH HOLDER)
Tyler B.
OVEN KITCHENAID KDRS467VSS04 "Arrived to inspect unit with f1e1 after lighting strike, found both control and UI shorted, both parts covered under kitchen aide warranty. Replaced and tested properly
Jacob S.
WASHER MAYTAG MVWB765FW0 Arrived onsite to replace parts ordered by previous tech. Replaced basket and tub. Unit still making noise. Called Techline. Suggested to replace rotor. Got SR#7727475143. Replaced parts. Still continues to make noise. Ordered parts. Rescheduled with customer. ; ordrng 1 W10811956 (GEAR CASE ) and 1 W10811957 (spin basket) and 1 W11219115 (TUB)
Scott M.
MICROWAVE WHIRLPOOL WMH31017HS Arrived on site for microwave blower making a high pitch noise . Found blades slightly wrapped and binding up . Mother would turn but blades would not . Replaced motor . Tested unit and all noises are back to normal . Job complete .
Robert J.
WASHER WHIRLPOOL MVWB955FW1 Arrived on job to replace console. Found the console working and the error code is for latch.
Robert J.
WASHER WHIRLPOOL MVWB955FW1 Arrived on job to replace console. Found the console working and the error code is for latch.
Tyler B.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived to inspect unit with Frost in fc . Found upper portion of gasket not sealing, tired to correct but would not stay in shape, attempted to replaced gasket but foam was being removed with gasket doing more damage than repairing, unit will need fc door to complete ; ordrng 1 CNOTE (RS) and 1 LW10803965 (dor-fip) and 1 W11178521 (nameplate)"
Luis M.
REFRIGERATOR KITCHENAID KBFS25EVMS00 "Arrived on site for cooling complaint and clicking noise. Per customer clicking noise from back and temperatures increase. Diagnosed a faulty starter to the compressor,installed a new starter powered unit on compressor powered on.
Leonardo C.
VENTHOOD WHIRLPOOL UXT303ADW2 Arrived on site to test unit for motor not coming on. Test unit and found motor not connected correctly. Connect motor test unit and unit test good job complete.
Scott M.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for dishwasher flashing UI error code. Found UI shorted out as well as control. Replaced both UI and control. Ran diagnostics everything checked out good. No leaks found at time of service. Job complete.
Lou S.
REFRIGERATOR LG LMXS28626D/00 "arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the unit unplugged and customer advised that when they go to dispense water and stop that the water continues to flow. When they go to dispense ice and they stop, the auger motor continues to operate. When I tested the water dispenser and stopped, the water continued to flow. When I pressed the ice button, the water stopped dispensing, but the auger motor turned on without trying to dispense ice. I unplugged the door switch and after a minute or so, plugged it back in and retested. The water dispenser operated as designed, but the ice motor continued to function without pressing the paddle. I disconnected the door switch again and retested and all is operating as designed. I contacted lg Techline and advised of my findings and they advised that the water/ice switch is probably sticking, but if it’s functioning now to let it be. I advised the customer of techl
David Z.
WASHER GE GTW680BSJ5WS "Arrived on site to diagnose washer making a squeaking noise when running. Performed diagnostic and ran unit. Can hand turn basket and feel scraping from bearing. Unit will need a gearcase to resolve issue. Ordering gearcase and relegated parts, as well as AUTHO as this will exceed parts preapproval. ; ordrng 1 AUTHO (PARTS AUTHO) and 1 WH02X10364 (washer hub) and 1 WH02X10376 (screw platform) and 1 WH38X27333 (platform trans asm k) and 1 WH43X24152 (impeller asm)"
Andy B.
REFRIGERATOR LG LSXS26386S/00 "Arrived on site for refrigerator not cooling. Preformed temperature test in FC and found at 77° preformed temperature test in RC and found at 77° removed evaporator cover and found no frost pattern. Checked amp draw at compressor and found 0.68 did SS pre check. Unit will need SS repair. Ordering needed parts. Office to schedule return trip. SS repair, needs authorization, need extra labor authorization, 2 hour job. No water leaks present at time of service. Ordering parts research for compressor.; ordrng 1 ACG73748502 (CONDENSER ) and 1 ADL74760902 (EVAPORATOR ) and 1 JIG (JIG) and 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 SEENOTE (SS REPAIR ) and 1 SEENOTE (2 HOUR JOB ) and 1 SEENOTE (AUTHORIZATION NEEDED ) and 1 SEENOTE (EXTRA LABOR AUTHORIZATION NEEDED ) and 1 SEENOTE (PARTS RESEARCH/ COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 WPW10143759 (dryer)"
Al R.
REFRIGERATOR WHIRLPOOL WRF535SWHV02 "Arrived to inspect broken part in refrigerator.Discovered the part needed is the WPW10117358 water tank insulation.Part provided was defective.Ordering needed part, which is PSP.Office to reschedule with customer.EB confirmed the cosmetic part was within warranty.Needs more work ; ordrng 1 WPW10117358 (WATER TANK INSULATION )"
Richard P.
FREEZER GE GSS25GMHGCES Arrived onsite for the refrigerator not cooling. During installation found that there is a freon leak in the system. Called n.e.w tech line and did a video chat and they took pictures of where the leak was
Al R.
REFRIGERATOR MAYTAG MRT118FFFH01 Arrived to inspect top mount freezer ice issues.Found the drain tube was clogged up preventing unit from draining into the drain pan and draining into refrigerator section underneath the crisper drawers.Used my steamer to defrost the drain line. Checked continuity on heater and all were working properly.Reassembled and unit tested as designed.All water lines were dry at the time of service.WARRANTY CONFIRMED WITH OFFICEJob complete
Lou S.
DRYER GE GTD42EASJWW "arrived on site to inspect dryer making thumping noises. Upon further inspection, customer placed some wet clothing into the unit and turned it on. Immediately, I could hear a light thumping noise. Customer provided a video of the noise and it gets louder over time. I removed the top panel and the drum and found the bearing top and the drum shaft worn. I removed and replaced the bearing top and shaft and reassembled the unit. Retested and the unit is operating as designed and much quieter. I advised the customer of my repairs. No lint observed during service, job completed."
Luis M.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Removed freezer evaporator cover found large iceball on inlet of evaporator,rna diagnostics 4-5 no frost forming on evaporator diagnosed leak at evaporator. Ordering a new evaporator and a Uv drier. Job will need 2HRS ; ordrng 1 2HRS and 1 W10832994 (COMPRESSOR) and 1 W10913906 (A CHESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10608485 (EVAPORATOR )"
Lou S.
DRYER AMANA NED4655EW1 "arrived on site to inspect dryer taking too long to dry clothing. Upon further inspection, using my dryer vent test kit, I tested the airflow in the unit and it failed twice. I removed the vent hose from the back of the unit and retested and it passed. I demonstrated the test or the customer. Since the vent goes directly outside the wall, I checked the vent cover outside and found a large amount of paper debris shoved into the vent (photo). I showed the customer my findings and retested the unit. The unit passed two times. I also found that while the unit is operating, I could hear a slight thumping noise. I found where he back drum seal was folded over and not sealing correctly. I disassembled the unit and corrected the seal and retested. Unit is operating as designed. No lint observed during service, job completed."
Lou S.
WASHER LG WM4270HVA "arrived on site to inspect washer noises. Upon further inspection, customer advised that the unit is making a rattling/clanking noise during spin placed the unit in diagnostics and tested. The unit operated as designed making no unusual noises. Ran the unit through another diagnostics testing and allowed it to spin on low and high speed spins for longer periods of time and still could not duplicate the noise. I removed the back panel and inspected the rotor/stator, shocks and drain pump and all looked good. The drain pump operated as designed as well. I advised the customer that the unit may have gotten off balance due to the clothing balling up or have too much clothing or not enough clothing for the wash cycle. Recommended that if the unit begins to make the noise again to take a video on their phone and contact our office to schedule another service call. No water leaks observed during service, job completed."
James C.
DISHWASHER MAYTAG MDB8989SHW0 Arrived on site and installed new tub and sump assembly. Tested operation and found unit working properly and all water connections dry after repair. Job complete
Al R.
WASHER WHIRLPOOL CAW35114GW1 Arrived to install previously ordered clip.Disassembled and installed clip. Reassembled and unit tested as designed.Job complete
Luis M.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Arrived on site for water leaking. Diagnosed frozen drain in fresh food,defrosted drain found thermistor not secured to evaporator,secured thermistor to correct location on suction line using foil tape and a zip tie,checked water flow through drain good,changed defrost setting to basic"
David Z.
MICROWAVE WHIRLPOOL KOCE507EBS06 "Arrived on site to diagnose microwave oven combo with error to close door, and it would not engage. Performed diagnostic and checked door. Found the door is closing, but the left interlock is not attached to the unit. The mounting screws are not there and the interlock isn’t being triggered. Ordering interlock pieces, and also 2 mounting screws that need research. Ordering WP8205683 interlock, 2 w10211972 switches, 1 WPW10120235 rod, and 2 screws research. ; ordrng 2 RESEARCH-INTERLOCKSCREWS (NEED 2 SCREWS TO HOLD THE INTERLOCK TO THE PANEL. FLAT TOP TORX SCREWS. )s and 2 W10211972 (switch)s and 1 WP8205683 (interlock) and 1 WPW10120235 (rod-rel)"
Robert J.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Arrived on job for icemaker not working. Found icemaker full of ice but not harvest. Replaced icemaker and test.
Leonardo C.
OVEN WHIRLPOOL WOD77EC0HS00 Arrived on site to replace console. Replaced console test unit and lower oven still not getting to temp. Turned broiler on and found broiler is not coming on. Will order new control board W11261164 and power supply board W11261165 and broiler WPW10260252 and new bake element WPW10546517 ; ordrng 1 W11261164 (CONTROL BOARD ) and 1 W11261165 (POWER SUPPLY BOARD ) and 1 WPW10260252 (BROILER ELEMENT ) and 1 WPW10546517 (BAKE ELEMENT )
Leonardo C.
DISHWASHER GE GSD2100V50B13 Arrived on site to test unit for unit not working. Test unit and found bad timer and burned out drain pump and solenoid.
Al R.
DISHWASHER BOSCH SHPM78W56N/11 Arrived to inspect door closing issues.Confirmed the complaint and corrected door to customers satisfaction.Job complete
Noah D.
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on site to inspect washer for not working and locked lid, upon inspection found the washer bent in multiple panels and wash tub not attached, supports for hooks had water broken and caused damage to outside of washer. Ordering supports and panels, Office to reschedule ; ordrng 4 W10821942 (SPRINGS)s and 1 W10845574 (CABINET )"
Leonardo C.
DISHWASHER KITCHENAID KDFE104DSS1 Arrived on site to replaced sump and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.
Noah D.
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer for not filling correctly, upon inspection found the relay for the valve was extremely delayed causing little flow, checked flow at spout and it was good, ordering valve. Office to reschedule ; ordrng 1 W10758829 (VALVE )"
Leonardo C.
OVEN WHIRLPOOL WGE745C0FS00 Arrived on site to test unit for loud noise. Test unit and found bad motor fan. Replaced motor fan test unit and unit test good job complete
Scott M.
COOKTOP JENN-AIR JGD8430ADS Arrived on site for burners not lighting . Found igniters had fallen down in burner head as well as right side switches are or failing . Did not proceed with diagnostics due to condition of screws in heads .. No gas leaks detected at time of service . Job complete .
David Z.
DISHWASHER BOSCH SHEM78W55N "Arrived on site to install previously diagnosed heat pump to resolve heat pump error. Removed unit from cavity and replaced heat pump. Retested unit after reassembling all lines and fittings. Unit now runs and is not showing an error. Customer can follow up in the event error returns, and we can replace Control. No water leaks found. Call complete."
Lou S.
REFRIGERATOR WHIRLPOOL WRF736SDAW13 "arrived on site to inspect refrigerator not cooling. Upon further inspection, I tested temps in the FC=17 degrees & RC=54 degrees. Found that the evaporator is frozen over and the defrost bimetal is open. Tested the defrost element and it is good.. No water leaks observed during service.; ordrng 1 WPW10514110 (motor evaporator) and 1 WPW10589838 (cntrl-elec)"
Luis M.
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site for cooling complaint. Checked fan motor good,checked damper control good air flow entering fresh food. Called tech support with temp readings from logger ran diagnostics with tech support,per tech support all test passed unit working to specs and recommended replacing main control for second time and damper controlSR#7727150151; ordrng 1 WPW10200659 (MAIN CONTROL)"
Richard P.
DISPOSAL KITCHENAID KCDS100T2 Arrived onsite for the garbage disposal leaking. During testing found that the leak is coming from the sink and not the garbage disposal. Advised customer to call a plumber to repair. Complete
Leonardo C.
VENTHOOD WHIRLPOOL WVW7336JS0 Arrived on site to test unit for chimney damaged. Replaced chimney test unit and unit test good
Lou S.
WASHER MAYTAG MHW6000XW2 "arrived on site to inspect washer bellow clamp fell off. Upon further inspection, the customer handed me the outer clamp that goes to the bellow. When I opened the door, I inspected the bellow and found a large hole in the bellow at the bottom near the drain ports and also part of the outer rim of the bellow was torn off. I am ordering the bellow and CNOTE-LSO PER CUSTOMER REQUEST. Advised customer to not use the unit until the repair is completed due to potential leaks.; ordrng 1 W11106747 (bellow)"
Jonathan M.
WASHER MAYTAG MVWC565FW2 Arrived on site for a washer that was spinning and off-balance load. Inspected unit and work area. Turned unit on and unit tried to start draining with no water in it. Customer advised he unit was spinning with water in the unit and the clothes would not come out dry. Placed unit in service diagnostics and found an F8 E1 (no/long fill) error code. Tested water valves and found the unit filling properly. Replaced control and tested unit in an auto cycle. Unit is working as designed. Call complete.
Leonardo C.
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site to replace drain motor. Replaced drain motor test unit for leaks no leaks present at this time job complete.
Robert J.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of lights and dispenser not working. Found the deli UI not working and auger motor. ; ordrng 1 W10822606 (motor) and 1 WPW10677119 (cntrl-elec)
Luis M.
REFRIGERATOR KITCHENAID KSSS42MDX05 "Arrived on site for no cool. Compressor running removed evaporator cover found ice ball on inlet to evaporator,traces of dye under iceball,checked heat exchanger no traces of dye on exchanger diagnosed unit will need an evaporator and a new uv drier.
James C.
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and tested operation. Found no operation from drain pump. Vacuumed water from unit and inspected pump. Found pump has failed. Installed new pump and tested operation. Unit tests good. Job complete
Robert J.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of not heating in oven. Found igniter week.; ordrng 1 W11176454 (IGNITER )
James C.
DRYER MAYTAG MEDB765FW Arrived on site and tested operation. Found no faults in memory. Tested ui and found all buttons responding properly to input. Started cycle and found all functions test good. Instructed customer on touch panel and function. Job complete
Luis M.
REFRIGERATOR WHIRLPOOL GI5SVAXVL00 "Arrived on site for no cool. Found control unresponsive diagnosed a faulty main control,installed a new main control powered unit on compressor and fans powered on unit working as designed.
Noah D.
ICE MACHINE KITCHENAID KUIS15NNZB0 "Arrived on site for ice maker melting ice near dean, upon inspection found the fill valve turning on and not turning off in the correct amount of time, checked water level sensor and found it open, ordering sensor, office to reschedule ; ordrng 1 W10485962 (SENSOR)"
Tyler B.
WASHER MAYTAG MVWX655DW1 "Arrived to inspect unit not filling or washing, found washes plate broke, replaced and tested found no water coming in, found 120 voltage at valves, replaced housing and tested properly"
Lou S.
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass trim separating, the back right burner valve stem being bent and the oven bottom panel being warped/cracked, I removed and replaced all three parts and tested the unit. Unit is operating as designed. Using my liquid leak detector, I checked all gas connections and all were good. No gas leaks detected during service, job completed."
Jonathan M.
WASHER MAYTAG MVWC465HW2 Arrived on site for washer that had a broken push to start switch. Inspected unit and work area. Found unit push to start button pushed in and not sitting properly. Removed control and found consul bent upwards not allowing the control to activate to push to start rubber button properly. Adjusted and leveled console for the control to sit properly. Placed control back on and ran unit through a diagnostics test cycle. Unit is working as designed. Call complete.
Lou S.
ICE MACHINE KITCHENAID KUID308ESS1 "arrived on site to install previously diagnosed and ordered parts. Due to the recirculating pump failure and bin sensor failure, I removed both and tested unit. Unit is operating as designed. No water leaks observed during service, job completed."
Richard P.
WASHER WHIRLPOOL WTW5000DW3 Arrived onsite for the washer not working properly. Installed new control that was ordered. Issue was not resolved. Ran diagnostics and found that the splutch assembly was installed backwards not allowing the washer to go into the spin cycle. Re installed splutch assembly correctly and replaced the actuator and washer tested good. No leaks present. Complete
Robert J.
DRYER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not heating. Found heater open. Replaced heater. After replacement test operation.
Clif L.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Arrived on site to replace previously ordered parts for refrigerator. Replaced fan motor and sensor harness. Found all is functioning properly at this time. No leaks were found at time of service.
Jonathan M.
MICROWAVE WHIRLPOOL WMH32519HV0 Arrived on site for microwave that is shutting itself down and changing times on the clock. Inspected unit and work area. Customer advised that it will work in terms of cooking but his erratic and is changing the display and turning itself off. Replace control and tested unit. Unit is working as designed. Call complete.
Scott M.
ICE MACHINE KITCHENAID KUIC15PRXS2 Arrived on site for ice maker just filling and draining . Customer stated hat unit is making ice normally for past week . Ran diagnostics twice lol checking normal . No water leaks detected at time of service . Job complete .
James C.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived on site and installed new thermistor. Tested operation and found unit working properly. Job complete
Jacob S.
RANGE WHIRLPOOL WFG550S0HZ Arrived onsite for unit. Leaking. Tested unit. Unit test good. Found that the install of the hose to the unit. Was leaking slowly. Informed builder that install crew needs to be called to fix issue.
Al R.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived to inspect ice maker issues. Found the ice make simply stopped working.Removed and replaced it, cycled the ice maker and unit began operating as designed.All water lines were dry at the time of service.Job complete"
Leonardo C.
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for unit not drying. Test unit and found unit working as designed customer not using jet dry heating element coming on. Advised customer to use jet dry to help unit dry job complete.
Jacob S.
RANGE WHIRLPOOL WFC150M0EW4 Arrived onsite for unit not heating correctly. Found that element is working as designed. Gave tenant instructions on usage for Elements are the center push button detection for weight to keep the coils hot. No issues at this time. Job complete
Leonardo C.
DISHWASHER BOSCH SHP65T55UC-02 Arrived on site to test unit for unit giving e15 error. Found error to be unit leaking. Found unit leaking from motor and float and valve.
Al R.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived to inspect freezer closing issues.Confirmed the slides were frosted up not allowing the door to close and seal properly.Defrosted unit with heat gun, realigned the door slides. Reassembled the unit. All waterlines dry at the time of service. Job complete. Customer satisfied."
James C.
RANGE WHIRLPOOL WFE540H0ES0 Arrived on site and installed new bake element and front right burner. Unit tests good. Job complete
Lou S.
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect wall oven error codes. Upon further inspection, I found the unit showing F1E1 error code. Following service matters tech sheet, I removed and replaced the main ACU. Also, found the console ribbon separating; therefore, I removed and replaced the console and tested the unit. Unit is operating as designed. Advised customer of my findings and repairs. Job completed."
Scott M.
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site for panel replacement. Replaced panel. Ran diagnostics everything checked out good. No gas leaks at the time of service.
Lou S.
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, customer provided a picture of some glasses that had white streaks on them. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. Made recommendations for detergent/rinse aid use as well as use and care for the unit. No water leaks observed during service, job completed."
Lou S.
DRYER MAYTAG MEDB835DW4 "arrived on site to inspect dryer console buttons not working. Upon further inspection, the customer advised that the buttons on the console haven’t been working/intermittent. I tested voltage to the unit and got 244V. Tested voltage at the control and it was good as well. Tested continuity to the harness to the console and it was good. I removed and replaced the console overlay and retested the unit and it is operating as designed. No lint observed during service, job completed."
Leonardo C.
MICROWAVE WHIRLPOOL WMH75021HZ0 Arrived on site to test unit for unit not heating. Test u it and found bad high voltage. Replaced mag cap and diode. Test unit and unit heating correctly job complete.
Clif L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is building mess of ice in freezer ice bucket. Tested unit and found small accumulation of ice and ice maker fill box. This is causing it to overflow into a bucket. Removed ice accumulation and tested unit. Found no other failures at this time.
Leonardo C.
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to replace front panel. Replaced panel test unit and unit test good job complete.
Paul R.
REFRIGERATOR JENN-AIR JS42PPDUDE01 Arrived onsite for the refrigerator not dispensing water or ice. Found the niagra UI core control not passing voltage. Replace control with new. Tested water and ice dispenser. All tested good. Unit is working as designed. Call complete.
Leonardo C.
RANGE KITCHENAID KSGB900ESS Arrived on site to test unit for unit not getting to temp. Test unit and found unit needed calibration. Unit temp off by 12° calibrated oven to +15° test unit and unit test good job complete
Al R.
ICE MACHINE WHIRLPOOL GI15NFRXS0 Arrived to inspect ice machine not making ice.Customer stopped me short of the unit and advised the unit has been fully operational for at least 4 days.I verified and checked ice bin and observed a full bin with healthy ice production.I verified unit is operating properly.All water lines were dry at the time of service.Job complete.
Leonardo C.
DISHWASHER JENN-AIR JDB9800CWP2 Arrived on site to install new bottom rack. Installed rack test unit and unit test good job complete.
Leonardo C.
UNKNOWN UNKNOWN 1.23E+12
Noah D.
WASHER MAYTAG MVWB765FW1 "Arrived on site to diagnose washer for not filling, upon inspection found the valve not filling on either valve, replaced valve and retested. Water was returned. Complete"
Richard P.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite for the dishwasher with error code F2E2. During testing found that the error was present. Error code means lost communication with UI and control. . Complete
James C.
REFRIGERATOR MAYTAG MRT118FFFH04 Arrived on site and inspected unit for dye. Found no uv dye visible on any components. Found unit balances with 8 psi on high and low and 20 inch vacuum on low with 80 psi on high while running. Called tech line and spoke to Kathy #7727465402. No repair recommended at this time
James C.
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and tested operation. Found no errors. Instructed customer on valve operation and temperatures to expect from settings. Unit working as designed. Job complete
Clif L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to diagnose a refrigerator with excess moisture inside. Tested all parts and components and found previous issues corrected but glass shelf in refrigerator condensating. Advised homeowner if doors are not completely closed outside air and humidity will condensate on glass shelving. Advised on best procedures to prevent this issue in the future. No leaks were found at time of service.