We serviced a
WHIRLPOOL OVEN
Model WOES3030LS01
Near Spicewood, TX 78669
Leonardo
Job Details:
10/09/2024
Arrived on site to test unit for once not responding. Fed unit and found all buttons working as designed. Turned oven on to pre heat to 350? and found unit not heating. Pulled unit out and checked junction box to check voltage and found red wire was not connected to the red wire coming from the wall. Secured red wire test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Salado, TX 76571
Sterling
Job Details:
10/09/2024
"On arrival verified complaint of no water out the dispenser, first inspection found water was off at the wall. Turned water on and both dispenser and ice maker function, job complete no parts installed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS03
Near Seguin, TX 78155
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for for ice maker issues, tested unit found facia heater flap is getting stuck causing ice to back up in the ice box, damper making a loud grinding noise and multiple led lights not working, will need to replace damper, facia heater and necessary LED modules, ordered parts reschedule 10/15 PM appointment per customer request no parts installed ; ordrng 1 W11637688 (Facia heater) and 1 WPW10479155 (Damper control) and 1 W11484839 (LED module) and 2 W11484836 (Ice maker led lights)s and 1 W11483116 (FC light module)"
We serviced a
WHIRLPOOL DRYER
Model WED5050LW1
Near Jarrell, TX 76537
Sterling
Job Details:
10/09/2024
On arrival verified clips are missing replaced bottom front panel clips and lid clips to front panel. Unit is not secure and running correctly. Job complete installed 2x w10854425 and 2x wp8066092
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Georgetown, TX 78626
Sterling
Job Details:
10/09/2024
"On arrival verified complaint of tripping breaker. On arrival inspected unit and found no signs of arcs or damage. Visual inspection of the harness shows no signs of damage. Terminal block is wired correctly and is tight no twists in power cord. Verified voltage and polarity are correct. Turned off breaker . Replaced Bake and broil elements and main control. Checked continuity between element casings and terminals and found OL. Removed ground strap. Reconnected power. Ran bake element and broil elements in diag test activation then ran bake cycle at 500 with ground strap off for 30 mins. Verified amp draw was under 16amps max. Stopped cycle, disconnected power,and reattached ground wire. Reconnected power and Set bake at 500 Advised customer to run for 1.5 hours and turn off cycle, unit is working as designed job complete replaced bake element w11545804 and broil element w11617232 and control w11649350"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS10
Near Georgetown, TX 78626
Sterling
Job Details:
10/09/2024
"On arrival verified complaint of not working. Found fuse open. Attached breaker tool and found trips breaker on plug in. Traced and found interlock switches are shorted. Replaced both interlocks and filter board. Ran a cycle and confirmed heating. Unit is now working correctly, job complete installed w10422269 and w11551558, w11551761"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Georgetown, TX 78626
Sterling
Job Details:
10/09/2024
On arrival verified complaint of leaking water. Used clear door to identify cause. Spray arms and diverter are all working correctly. Found bottom right corner has a crack in the tub. Ordering W11513977 tub. Office to Resch installed w11179175; ordrng 1 W11513977 (Tub)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Seguin, TX 78155
Andrey
Job Details:
10/09/2024
"Arrived on site to replace previously diagnosed control, replaced control and tested, unit is now running as designed no leaks detected job complete installed W11607637"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, TX 78735
Luis
Job Details:
10/09/2024
"Arrived on site for thin ice. Found pump shutting off water fill early good water flow,replaced defective recirculating pump,watched water fill good. Repair covered by 1 year warranty"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WUR35X24HZ03
Near Austin, TX 78703
Luis
Job Details:
10/09/2024
Arrived on site. Installed new door found new door damaged uploaded pictures ordering a new door. ; ordrng 1 W11613589 (Door)
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Austin, TX 78730
Luis
Job Details:
10/09/2024
"Arrived on site. Checked freezer temp reading 7? compressor attempting to power on,can hear compressor attempting g to power on then stops,checked voltage good reading 120vac checked dc voltage found 6 vdc,2vdc and 0vdc diagnosed unit losing dc voltage from main control,replaced main control powered unit on compressor powered on with no issues. W10818296"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/09/2024
Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and unit now working as designed. No signs of arcing or grounding out. Advised customer of issue persists have contractor replace faulty breaker. No parts replaced. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ11
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/09/2024
Arrived on site to test unit for no ice production. Found ice mold had excessive water preventing ice maker from cycling. Removed ice and tested unit with no issues. Advised customer to monitor and if issue persists recommend ice maker. No parts replaced at this time.
We serviced a
WHIRLPOOL OVEN
Model WFGS3530RS0
Near Seguin, TX 78155
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for not sparking, customer stated the unit shocked him and stopped working, tested unit found DSI board not functioning, replaced DSI board and bake igniter as precautionary and tested, unit is now running as designed, no leaks detected job complete installed W10898291, W11524031"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EHL04
Near Austin, TX 78732
Scott
Job Details:
10/09/2024
Arrived on site for fridge not dispensing water . Unit is making ice and dispensing ice . Can hear valve activate . Following service pointer .ordring pressure regulator also will need shim to fix leveling of door . No parts installed No water leaks detected set return 10/18; ordrng 1 W10786952 (Kit pressure) and 1 Fridgeshim
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Austin, TX 78732
Scott
Job Details:
10/09/2024
"Arrived on site for fridge not making ice . No IM an error codes . Unit is harvesting but not filling ,found fill line frozen . Found temps set too low . Fz -5 ,fresh @35. Defrosted fill line . Ran harvest and fill . All checked normal. No parts used .no water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ04
Near Austin, TX 78732
Scott
Job Details:
10/09/2024
"Arrived on site for fridge not making ice . Ran diagnostics,got e5 error . IM did harvest . Found fill line frozen . Replaced ice maker and heater . Did power reset . Reran harvest and fill. All checked normal. No water leaks detected at time of service . Job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDPSS245LX1
Near Austin, TX 78731
Scott
Job Details:
10/09/2024
"Arrived on site for dishwasher shutting off mid cycle and flashing clean light . Ran diagnostics got 8-4, 9-2. Error code . Found some sudsing after test wash . Ordering dispenser . Return set 10/14. ; ordrng 1 W11412300 (Didpenser)"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS3
Near Austin, TX 78757
Scott
Job Details:
10/09/2024
Arrived on site for range tripping breaker . Issue is not consistent.checked harness and no issues found . Followed per service management and wp service pointer on burn off of element . No parts used . Job complete
We serviced a
WHIRLPOOL RANGE
Model WEE515S0LS2
Near Austin, TX 78759
Scott
Job Details:
10/09/2024
"Arrived on site for range tripping breaker . Replaced both elements and control WPW10583047, W11594271, W11447783. Followed both service management and wp service pointer on burn off . Did not find any unusual amp draws , amps are within specs . Having apt maintenance double check range after recommended time for bake off . No other issues found . Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78759
Scott
Job Details:
10/09/2024
Arrived on site for washer not draining . Found wire harness broken to drain pump. Replaced harness W11643701. Ran diagnostics. All checked normal. No water leaks detected at time of service . Job complete .
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Meadowlakes, TX 78654
Daniel A
Job Details:
10/09/2024
Arrived on site to install previously diagnosed and ordered part. I installed the new ice maker and ran a test. The ice maker is operating as designed and filled with water showing no leaks or over spilling. W11700250 no water leaks observed during service.
We serviced a
KITCHENAID COOKTOP
Model KCGC506JSS00
Near Marble Falls, TX 78654
Daniel A
Job Details:
10/09/2024
"Arrived on site to inspect cooktop front panel crooked or unleveled. Upon further inspection, I found that the bottom lip of the front panel was sitting on top of the cabinet. It appears that upon installation, the unit was pushed back either too far or there was an added piece of molding or trim installed over the bottom lip of the front panel (photos). According to the manufacturer installation instruction, this unit is installed incorrectly. Because of the improper installation, the front panel is not positioned right and is angled slightly downward. I advised the customer of my findings. The cooktop surface is level and the unit is functioning without issue. The customer will have their builder come address installation issue. the No parts installed. No gas leaks observed during service."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ15
Near Pflugerville, TX 78660
David Z
Job Details:
10/09/2024
"Arrived on site to follow up on refrigerator not dispensing ice. Found previous repair did not hold. Removed icemaker assembly and replaced the divider, motor, spacer and yolk. Tested and confirmed proper operation. Unit working as designed. Parts used - WP63052-2, W11378860, W11671282, WPW10309864."
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Hutto, TX 78634
David Z
Job Details:
10/09/2024
"Arrived on site to diagnose washer making awful grinding noises when agitating. Examined under unit and found belt had been slipping for sure, and the upper splutch sleeve was chopped up / damaged and causing noise as well. Replace splutch and belt. Ran unit on a normal cycle. Verified noise was gone, and all agitation noise is back to normal. Unit working as designed. Parts used - W11239857, W10721967."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUID508HPS00
Near Round Rock, TX 78664
David Z
Job Details:
10/09/2024
Arrived on site to diagnose ice machine overproducing ice. Found failed bin thermistor causing it to read as not full. Unit should no longer be overproducing. Parts used - WPW10511923.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0MS0
Near Round Rock, TX 78664
David Z
Job Details:
10/09/2024
Arrived on site to diagnose range with inner oven paneling issues. Examined unit and found the floor plate badly heat warped / cracked and in need of replacement. Ordering floor plate and clip. Office to schedule return visit l.; ordrng 1 W11098799 (Floor Plate) and 1 98005502 (Clip)
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Round Rock, TX 78665
David Z
Job Details:
10/09/2024
"Arrived on site to follow up on microwave oven combo that was giving open/close door message. On arrival retested and found F6E8 again. I removed the console once I saw microwave light was going on and off. Found appliance manager had a console connection not plugged in. Reconnected the molex connector and tested. Found unit started working properly, and heated a cup of water. No additional parts needed. Repair completed."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS6
Near Hutto, TX 78634
David Z
Job Details:
10/09/2024
"Arrived on site to diagnose range that is tripping breaker when in use. Customer said it happened 5-10 mins in, but now if it's plugged in at all it trips. Tried range on several different outlets and it tripped any it was plugged into. Removed rear paneling and gained access to wiring harness. Reseated all connections, made sure pins were tight, and moved harness away from any sharp edges or possible grounding points. I plugged it in and it powered on and completed a preheat cycle and kept running. This should resolve the issue, however if the problem returns we will need to replace the main wiring harness. No parts used, unit working properly. Repair completed. Called in findings to safety."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, TX 78739
Tim M
Job Details:
10/09/2024
"Arrived on site to replace previously diagnosed part. Upon arrival noticed left side of the evaporator has ice buildup. Water may be getting diverted to the left side from the evap cover contacting the evap coil. Replaced evap harness (W11566892) and added permagum behind the evap cover to create some space between the evap cover and evap coil. Tested unit, unit is building ideal frost and unit is now running as designed. Advised customer to place a bottle of water into the FC, once frozen solid unit will be ready to use. No leaks detected, job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Dripping Springs, TX 78620
Leonardo
Job Details:
10/09/2024
Arrived on site to test unit for 3rd rack sprayer hanging fluster missing clip. Installed new clip test unit and unit test good job complete. W11573754
We serviced a
KITCHENAID OVEN
Model KOEC530PSS00
Near Dripping Springs, TX 78620
Leonardo
Job Details:
10/09/2024
Arrived on site to test unit for unit giving error code. Test unit and found error code F9E1 miss wired unit. Checked connections at junction box and all connections test good. Replaced control board test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOED5030LZ01
Near Dripping Springs, TX 78620
Leonardo
Job Details:
10/09/2024
Arrived on site to test unit for console not responding. Found center screen not responding to touch. Took console off and unplugged the console for 1 minutes. Secured connection back and unit working sometimes. Will order new console office to reschedule ; ordrng 1 W11659265 (Console)
We serviced a
MAYTAG WASHER
Model MVW7232HC2
Near Temple, TX 76502
Tyler
Job Details:
10/09/2024
"Arrived on site for washer making a knocking noise during agitation portion of wash cycles. On arrival customer provided a video that I was able to use to pinpoint noise down inside the gearcase area. Inspected rotor/stator motor, clutch and slider. Found no failures in either side of motor or clutch and found gearcase as the cause of sound. Replaced gearcase w11449841 and slider w10734521. Found washer working as designed with no leaks and unit no longer making knocking noise. Call complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, TX 78733
Luis
Job Details:
10/09/2024
"Arrived on site. Unit not powering on and draining water,removed unit from enclosure,removed water from bin,replaced a defective drain pump,installed new pump,ran water through unit water drained checked connections no leaks. Ran diagnostics all test passed. Used w11539855"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Manor, TX 78653
Andrew R
Job Details:
10/09/2024
Arrived onsite for micro/oven combo with door not shutting. Upon arrival I noticed when pushing on the door the left side door switch would click meaning it engaged when pushing on the door. When let off the switch would not be activated. I was trying to pull the combo out however after getting it a tiny bit out I could not pull further. The trim on the cabinet was trying to pull out when attempting to pull the combo out. The trim will need to be cut more in order to pull the oven out without damaging the trim. I tried pulling on left side and then right side and the combo wouldn't pulled out. The customer will reach back to us to have us come out and assess what is wrong with the door switch on the left hand side. No parts installed. ; O-emld tckt
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS22
Near Manor, TX 78653
Andrew R
Job Details:
10/09/2024
Arrived onsite for micro/oven combo with no power. I found out that the unit does have power however the display flashes hourglass symbols. I performed a 5 minute power reset and the unit continued flashing. The customer stated they had a power outage when this occurred. The panel needed to be replaced. I replaced the panel and had customer hook wifi up. Unit is now operating and heating as designed. Call complete. Installed W11600321 PANL-CNTRL. DID NOT HAVE CORE LABELED BUT RETURNING AS CORE JUST IN CASE.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78758
Joe Z
Job Details:
10/09/2024
"Arrived on site for making noise. Upon arrival, test unit by running a normal cycle. Am not able to duplicate any odd sounds. Unit is operating as designed. No leaks present at this time. Job complete. No parts used."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Austin, TX 78758
Joe Z
Job Details:
10/09/2024
"Arrived on site for making noise. Upon arrival,test unit and found noise coming from 2 areas. From the rear vent hose and the blower wheel housing. Corrected issue at housing using noise padding. As far as vent hose noise. I recommend using a flex hose rather than the stiff hose. The more the unit is pressed to the wall the more noise is made. The unit is operating as designed with all remaining noises being normal."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78753
Andrew R
Job Details:
10/09/2024
Arrived onsite for dishwasher not draining. Upon arrival I could hear the pump operating however no water was coming through. I inspected the hose and found it in good condition. I inspected the inside of the disposal hook up and found the block cap still inside the disposal. I took the block cap out and the unit now drains all the water with no issue. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDW06
Near Austin, TX 78728
Andrew R
Job Details:
10/09/2024
Arrived onsite for broken or missing LED. Upon arrival customer statedthere isn't any issues with the light. Customer stated that the door creaks when opening fully. I'm going to order grease and a hinge and have office to RS as I was only sent with a bulb. Office to RS. ORDERING WP542638 Grease and WP2254473 Hinge. Customer stated they will not be here next week.; ordrng 1 WP542638 (Grease) and 1 WP2254473 (Hinge bottom)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, TX 78737
Leonardo
Job Details:
10/09/2024
Arrived on site to replace heating element per special project. Replaced heating element test unit no leaks present.
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Manchaca, TX 78652
Tim M
Job Details:
10/09/2024
"Arrived on site to replace previously diagnosed parts. Upon arrival customer stated they ran another cycle and unit would not go into spin. Filled with water for the rinse part, then never locked the lid and drained. Replaced cam (W10721967) and shift actuator (W11481722). Control (W11627413) as precautionary. Ran a diagnostic cycle, all components properly engaged. Ran a wash cycle, unit progressed through the cycle properly. Advised customer if issue returns to try different cycles to know which cycles work fine and which cycles start to have issues. At this time unit is running as designed, no leaks detected, job complete."
We serviced a
WHIRLPOOL OVEN
Model weg515s0lz4
Near Buda, TX 78610
Leonardo
Job Details:
10/09/2024
"Arrived on site to replace the control board and DSI board. Both parts were replaced, and the unit was tested. The unit is now functioning as designed and preheated to 350?. Job complete. W10898291. W11620561"
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW1
Near Austin, TX 78727
Scott
Job Details:
10/09/2024
"Arrived on site for washer not advancing and clicking . Found actuator had failed to shift and damaged cam arm . Replaced cam, actuator and cap. W11395618, W11481722, W10721967Ran diagnostics all checked normal. No water leaks detected at time of service . Job complete"
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near Georgetown, TX 78626
Sterling
Job Details:
10/09/2024
Power cord is required. Part is still in shipping. Spoke to customer and rescheduled for 10/14. ; schdld next appmnt for 10/14 MON !
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near Austin, TX 78717
Andrew R
Job Details:
10/09/2024
Arrived onsite for washer with no lights on. Upon arrival I plugged the unit in and found it to drain right away. I checked the water pressure line and it is clear. I left the water pressure line off and tested the unit again. The control is bad as it is not sensing that there is nomwater in the tub. The control will need to be replaced. OFFICE TO RS WHEN PART IS IN STOCK. ORDERING W11607637 Control.Unit moved to 5202.; ordrng 1 W11607637 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Bastrop, TX 78602
Matthew
Job Details:
10/09/2024
"Arrived on site for unit freezer door, not opening or closing properly. upon arrival tested unit and confirmed door slide issues. Slides were seizing up halfway through the process. Replace slide kit. Tested and unit is now opening and closing properly. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FMDM10
Near Lockhart, TX 78644
Matthew
Job Details:
10/09/2024
Arrived on site for unit leaking. Builder stated the unit had had a slow leak that was undetected and ruined some of the floorboards and needed replacement. Inspected unit and found fill tube not inserted properly to valve so that when the unit called for water to make ice half of the water with enter the ice maker and the other half with spray out of the bottom onto the floor. And started tube into valve and re-tested. Unit is now functioning properly. No leaks present at this time. Job complete. No parts used.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT148FZDM05
Near Austin, TX 78723
Matthew
Job Details:
10/09/2024
Arrived on site for unit needing sealed system repair. Confirmed compressor is not running and overloading. Tapped system and was still pressurized. Replaced compressor and drier. Pulled vacuum and held. Charger per spec and tested. Unit is functioning properly. Customer to allow 48hrs to stabilize.
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS2
Near Leander, TX 78641
Miguel
Job Details:
10/09/2024
Arrived on site for lights falling down. Removed and replaced light assembly. Verified operation. Call complete.
We serviced a
JENN-AIR VENTHOOD
Model JXW8536HS2
Near Leander, TX 78641
Miguel
Job Details:
10/09/2024
Arrived on site for both lights falling out of vent hood. Removed light assembly and attempted to push out housing to grip better. Still falling. Ordering light assembly. Reset for fri 11/1. Am. ; ordrng 1 W11321563 (Light)
We serviced a
WHIRLPOOL RANGE
Model WFG550S0LZ4
Near Leander, TX 78641
Miguel
Job Details:
10/09/2024
Arrived on site for center burner leaking gas and not lighting. Also center knob is broken. Verified operation of center burner. Found burner holes clogged with oil. Advised how to removed cap and clean burners. Working as designed. Will need new knob. Called safety to inform. 7740045203.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Georgetown, TX 78628
Miguel
Job Details:
10/09/2024
"Arrived on site for dishwasher not draining, water spots left on dishes. Found water left in tub and no power to dishwasher. Breaker was tripped, reset and drain cycle cleared water. Customer says it sometimes trips breaker. All components working properly during test. Heater pulls 6 amps. Removed door panel. Verified 128v to control. Good ground. Found rinse aid empty. Replaced dispenser due to possible leaking rinse aid, removed drain pump and found propeller damaged. Used shop,vac to verify drain was clear. Replaced drain pump and then control as precaution against drain and tripping. Verified operation. Call complete. W11087207, W10861000, W10876537"
We serviced a
MAYTAG WASHER
Model MVW8230HC0
Near Spicewood, TX 78669
James K
Job Details:
10/09/2024
"MVW8230HC0 Arrived on site to replace previously ordered parts. Upon arrival, proceeded to replace W11426291 main control and W11478527 UI. Tested unit and now unit is functioning as designed. No wage leaks detected at this time."
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW0
Near Spicewood, TX 78669
James K
Job Details:
10/09/2024
"MVW6230HW0 Arrived on site for unit unbalanced. Upon arrival, found suspension to be faulty. Ran diagnostics and found unit screeching during high spin. Ordering W11396716 suspension, W11449840 gearcase, W11239857 belt and W10721967 cam. No water leaks detected at this time. Customer agreed to reschedule Oct 16th. ; ordrng 1 W11396716 (Suspension) and 1 W11449840 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78744
James K
Job Details:
10/09/2024
"WDF332PAMS0 Arrived on site to replace previous ordered parts. Upon arrival, proceeded to replace W10518394 heater. Ran diagnostics and found no issues. Unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM06
Near Austin, TX 78744
James K
Job Details:
10/09/2024
"wrs331sdhm06 Arrived on site to replace previously ordered part. Upon arrival, proceeded to replace W11742389 control, W11518204 control and W11650659 heater. Tested unit and now unit is functioning as designed. No water leaks detected at this time"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC0
Near Temple, TX 76504
Tyler
Job Details:
10/09/2024
Spoke with customer and they stated they had tried canceling service and no longer needed washer checked out. Call complete
We serviced a
MAYTAG DRYER
Model MED6230HW3
Near Round Rock, TX 78665
David Z
Job Details:
10/09/2024
"Arrived on site to diagnose dryer making noise when running. Heard a slight rumble, but nothing excessive on first glance. Disassembled unit and found blower wheel was broken, causing the noise. There were also large amounts of black marks on the tensioner pulley, like belt had been rubbing it as well. Replaced rollers belt and pulley from repair kit. Tested unit and verified all working as designed. In terms of the unit not fully drying, customer has been using timed dry lately and I recommended turning up the heat level. Unit has no error codes, and heats well. I found nothing disconnected or damaged inside the cabinet and heat level is good. Advised for auto dry cycles to make sure loads are big enough to contact the sensor Bars in the front of the unit. Repair completed. Parts used - WP697772, 4392067."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF550SAHS
Near Austin, TX 78758
Joe Z
Job Details:
10/09/2024
Arrived on site to replace damaged door panel. Replaced panel and added nameplate. Job complete
We serviced a
WHIRLPOOL RANGE
Model WEG745H0LZ5
Near Austin, TX 78750
Daniel A
Job Details:
10/09/2024
Arrived on site to install previously diagnosed and ordered part. I installed the bake igniter and the temperature sensor. I reassembled the unit and tested the functions. The unit is operating as designed. I instructed the customer how to use the oven calibration feature is it is ever needed in the future. No gas leaks observed during service. W10833885 WPW10324262
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC3
Near Pflugerville, TX 78660
Andrew R
Job Details:
10/09/2024
Arrived onsite for washer making knocking g or thumping noise. Upon arrival I tested the washer in diagnostics and found no error codes stored. I tested a diagnosis cycle and 4 manual spins. I heard the drain hose line hitting the back of the washer. I ziptied the drain hose line closer to the wall however I informed the customer they might still hear a bit of noise due to the unit being in a tight fit. I heard no abnormal sounds with the washer. Unit is operating and completing cycles as designed. No water leaks present at time of service. Call complete. No parts installed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Austin, TX 78752
Joe Z
Job Details:
10/09/2024
"Arrived on site for not cooling in both sections. Upon arrival, maintenance said the evaporator cover was Incased in ice and had unit thawed out prior to arrival. Ran diagnostics and all sensors pass test. Ran components test and all components operate. Replaced control and UI W11518204, W11558182 due to unit not going into defrost correctly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Austin, TX 78704
Joe Z
Job Details:
10/09/2024
"Arrived on site for not heating, upon arrival, ran diagnostics and there are no saved error codes. Ran a vent test and test results in poor ventilation. Ran a time dry cycle and unit is heating correctly. Recommend having vent from wall through exit of home checked. The vent is either blocked with lint or is too far with too many 90 degree turns on way to exit. Unit is operating as designed. Please charge c.c on file for service/ diagnostics fee"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS20
Near Canyon Lake, TX 78133
Andrew
Job Details:
10/09/2024
Arrived on site to test unit for no power. Found breaker was tripped. Reset breaker and console just flashes for a quick second. Found voltage to console was correct. Replaced faulty console(W116000355) and unit now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW3
Near San Marcos, TX 78666
Andrey
Job Details:
10/09/2024
"Arrived on site to replace previously diagnosed control, replaced and tested unit is now running as designed, no leaks detected job complete installed W11607637"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Martindale, TX 78655
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for gasket issues, tested unit found gasket popped out top and bottom of RC door, added adhesive to all effected areas and advised customer to to keep door closed for the next 12 hours to allow adhesive to dry, unit is now functioning as designed, no leaks detected job complete installed WP482338"
We serviced a
WHIRLPOOL DRYER
Model WGD4850HW2
Near Niederwald, TX 78640
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for noise, tested unit found all components activating properly and no unusual noise, disassembled the unit, inspected all components could not find any issue, unit is running as designed, job complete, no parts installed"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT531HAPM0
Near San Marcos, TX 78666
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for water leaking out from door, tested unit found no leaks, talk to maintenance, customer was using dawn dish soap but after she switched to cascade liquid detergent it still was leaking, explained to customer that they will need to run unit empty for a few washes to get all the dish soap out, at this time job complete no parts installed"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near New Braunfels, TX 78130
Andrey
Job Details:
10/09/2024
"Arrived on site to test unit for broken support, tested unit found element support broken, replaced and tested, unit is now functioning as designed job complete installed W11724411"
We serviced a
WHIRLPOOL DRYER
Model WED560LHW2
Near Austin, TX 78701
James K
Job Details:
10/09/2024
"WED560LHW2 Arrived on site for unit door locked. Upon arrival, superintendent stated will need a hard hat kit before entering property. Ordering hard hard kit. In addition, need to update model and serial and address to office to update warranty. Office to reschedule ; ordrng 1 Unknown (Hard hat kit)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Austin, TX 78738
Luis
Job Details:
10/08/2024
"Arrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds,installed updated leds all leds working as designed. AUTHO S84638 Used 4 W11632139; used 4 W11632139 (Led) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ10
Near Round Rock, TX 78665
Leonardo
Job Details:
10/08/2024
Arrived on site to test unit for customer heating sparking when heating stuff. Found customer using the interior rack for double heating. Advised customer to remove the rack unless hes double heating something on the bottom and something on the rack. Small sparking from the corner of the rack due to not having 2 loads in the unit. Removed rack and ran a test and no sparking job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFES3530RS0
Near Austin, TX 78754
Leonardo
Job Details:
10/08/2024
"Arrived on-site to test the unit for an issue with both front burners not staying on when set to high. Tested the unit by turning both burners on high, both burner stayed on that and confirmed they remained on site customer and are functioning as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE254EBL2
Near Pflugerville, TX 78660
Leonardo
Job Details:
10/08/2024
"Arrived on-site to replace the drain hoses, as ordered by the previous technician. Replaced both drain hoses, tested the unit, and confirmed it is draining and washing correctly. No leaks were present at this time. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ00
Near Pflugerville, TX 78660
Leonardo
Job Details:
10/08/2024
"Arrived on-site to replace the console as ordered by the previous technician. Replaced the console, tested the unit, and confirmed it is functioning properly. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9M
Near New Braunfels, TX 78130
Andrey
Job Details:
10/08/2024
"Arrived on site to test unit for it working properly, tested unit found wash motor not engaging, will need to replace sump to fix issue, ordering parts rescheduled for 10/15 per customer request no parts installed ; ordrng 1 W11025157 (Wash motor) and 1 W10906426 (Control)"
We serviced a
MAYTAG DRYER
Model MED6500MBK0
Near New Braunfels, TX 78130
Andrey
Job Details:
10/08/2024
"Arrived on site to test unit for no heat, tested unit found all sensors are testing good, heater is good but not receiving voltage, will need to replace control to fix issue, ordering additional parts to ensure completion, rescheduled for 10/15 per customer request, no parts installed ; ordrng 1 279827 (Motor) and 1 WP8577274 (Thermistor), used 1 WP694089 (Wheel) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Round Rock, TX 78665
Leonardo
Job Details:
10/08/2024
"Arrived on-site to test the unit for leaks. Upon inspection, found the unit was not leveled and was leaning forward, causing water to leak from the front. Leveled the unit and tested it again, confirming there were no further leaks. Showed the customer the leveled unit. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Round Rock, TX 78665
Leonardo
Job Details:
10/08/2024
Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not spraying. Test motor and motor getting correct voltage but not responding. Replaced sump and motor assembly test unit and unit working as designed no leaks present at this time job complete. W11613479
We serviced a
WHIRLPOOL DISHWASHER
Model WDF341PAPM1
Near Round Rock, TX 78665
Leonardo
Job Details:
10/08/2024
Arrived on site to test unit for unit not washing. Test unit and found unit filling with water but water not spraying. Test motor and motor getting correct voltage but not responding. Replaced sump and motor assembly test unit and unit working as designed no leaks present at this time job complete. W11613479
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Round Rock, TX 78665
Leonardo
Job Details:
10/08/2024
Arrived on site to test unit for unit not getting water. Test unit and found float stuck in the up position making unit think its full of water so it wont allow water in. Secured float to the empty position test unit and unit filling with water and washing. Job complete. NO PARTS USED.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDE3
Near Hewitt, TX 76643
Sterling
Job Details:
10/08/2024
On arrival verified complaint of unit not closing. Visual inspection shows hinge is bent on both sides. Replaced hinges and reseated door. Unit now closes correctly job complete installed wp8534853 and w11612302
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS3
Near Georgetown, TX 78628
Lou
Job Details:
10/08/2024
"Arrived on site to inspect dishwasher not operating. Upon further inspection, I found the control panel functioning and placed the unit in diagnostics showing error codes F9E1, F9E2, F8E4. Cleared the codes and continued with testing and the unit is operating as designed. I gained access to the drip pan while testing and found water in the drip pan causing the float switch to engage and recognize a water leak. I removed the drip pan and cleaned the water from it. I went to clean the float switch float and found too much detergent on the float; therefore, I removed and replaced the float switch assembly and retested. Unit is operating as designed. I found a large amount of build up on the element and made recommendations for use and care, as well as detergent, rinse aid, and cleaning solution use. No water leaks observed at the end of service, job completed. W11545764"
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ2
Near San Marcos, TX 78666
Andrew
Job Details:
10/08/2024
Arrived on site and replaced previously diagnosed sump assembly(W11613479). Unit now working as designed. No leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAMS0
Near Kyle, TX 78640
Andrew
Job Details:
10/08/2024
Arrived on site to test unit for leaking. Found water line fitting to valve had sediment buildup around gasket preventing proper seal and leaking. Removed fitting and cleared of any obstructions. Unit is now working as designed. No parts replaced at this time. Job complete.
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCF72DKL04
Near Dripping Springs, TX 78620
Andrew
Job Details:
10/08/2024
Arrived on site and replaced previously diagnosed ice maker (W11692158) and light housing(W11712699). Unit is now working as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF707ESS01
Near Dripping Springs, TX 78620
Andrew
Job Details:
10/08/2024
"6500 Arrived on site and replaced previously diagnosed LH(W11131390), RH(W11161915) rails, upper pan assembly(W11393136) and center pan assembly(W11238213). Unit is now working as designed. Job complete."
We serviced a
WHIRLPOOL OVEN
Model WFG505M0MS0
Near Leander, TX 78641
Lou
Job Details:
10/08/2024
"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the unit in bake and broil and the ignitor failed in both tests. I tested voltage at the harness from the control and found 120V then it dropped to 0 and I heard the control relay click twice. I ohmed the ignitor and found it open. I removed and replaced the ignitor and retested and the unit continued to fail. I removed and replaced the main control and retested and unit is operating as designed. No gas leaks detected during service, job completed. W11590294, W11620481"
We serviced a
JENN-AIR OVEN
Model JJW3430LL00
Near Leander, TX 78641
Lou
Job Details:
10/08/2024
"Arrived on site to inspect wall oven door wont close. Upon further inspection, I found the unit door laying on the dining table and the left hinge popped and not locked into place (photos). Inspected the hinge receivers and found no damage to either one. I moved the door to the kitchen counter lying on my work towel and removed and replaced the hinges and placed the door back on the unit and tested. Unit is operating as designed and door is opening/closing as designed. Job completed. W11111222, W11111221"
We serviced a
WHIRLPOOL WASHER
Model WTW8127LC0
Near Granger, TX 76530
David Z
Job Details:
10/08/2024
"Arrived on site to diagnose washer that was throwing errors and not finishing cycles. Checked errors and found F3E3, F0E3, F8E1, F1E2, F8E6. Motor and overload may be tied together, and unit also had slow fill. I replaced the control and valve both, due to the number of errors that were acting fine in diagnostics. I also explained the console was super dirty and likely triggering button presses. When I run a normal cycle the unit will start to fill, and then stop filling, with the valves still humming like they are running. If you let it sit for a bit it feels almost like water is breaking through and will start to fill again. This likely indicates a pressure issue coming into the unit on both sides, since voltage going to valves does not change / drop, the supply just stops. I decreased pressure at the wall valves to try and mitigate this. Unit continued to fill after and should be working as designed. Parts used - W11413407, W11510463."
We serviced a
WHIRLPOOL WASHER
Model WTW6157PW0
Near Round Rock, TX 78664
David Z
Job Details:
10/08/2024
"Arrived on site to install new Gearcase and related parts. Removed gearcase assembly. Swapped over stater and replaced gearcase, rotor and slider. Tested unit on a normal cycle. Verified that once unit advanced to wash it started filling properly. Calibrated unit. Verified proper operation. Parts used - W11449841, W10734521, W11260238."
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW4
Near Round Rock, TX 78665
David Z
Job Details:
10/08/2024
"Arrived on site to diagnose washer that was not powering on. Examined control and found good voltage going to it. Green status light was not coming on. Replaced both the control and console at the same time due to likely power surge. Tested unit with control and console and verified it powered up and started working as designed. No water leaks found. Parts used - W11425580, W11549931."
We serviced a
WHIRLPOOL OVEN
Model WOES5030LZ01
Near Leander, TX 78641
Lou
Job Details:
10/08/2024
"Arrived on site to inspect wall oven control panel unresponsive. Upon further inspection, I found the panel display blank. Checked the breaker (GFCI) and found it turned on and not tripped. Cycled power for approximately one minute and checked unit and found the display is still blank. I gained access to the main control and UI control and tested voltage. I found 14.19BDC at the UI harness to main control P1-1 to P1-4. I tested voltage at the main control points K3-1 to K11-1 and got 249V. Following the tech sheet for control panel failure and based off my voltage readings/testings, the control panel has failed. I am ordering the control panel and scheduled return service for 10/14/24. Unit power turned off at the breaker for safety. No one available to sign for receipt/vacant new build home. No parts installed today.; schdld next appmnt for 10/14 MON !"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Round Rock, TX 78665
David Z
Job Details:
10/08/2024
"Arrived on site to install previously diagnosed console. Once console was on, I found an F6E1 error for ACU / UI communication. Replaced ACU along with console. Tested and verified proper function. Advised to make sure vents get cleaned regularly and hose is connected, or lint can damage electronics. Unit is working as designed at this time. I taped up / secured the dryer vent so it should not leak. Parts used - W11378949, W11734951."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM07
Near Round Rock, TX 78665
David Z
Job Details:
10/08/2024
"Arrived on site to diagnose refrigerator making abnormally loud noises when running. Tested unit and found evap fan was good, but when the compressor kicks on you can hear a gnarly rattling. Examined the compressor and tubing and found the condenser lines were directly contacting eachother and rattling. Bent the lines so they were no longer touching and unit started working correctly with no abnormal noises. Repair completed, no parts needed."
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Round Rock, TX 78665
David Z
Job Details:
10/08/2024
"Arrived on site to follow up on dryer making a thumping sound when running and spinning. I removed the drum and found a wad of felt / glue was stuck in the groove where the roller sits, causing the noise. I removed the debris and sanded down the weld lines. Verified no further thumping or abnormal noises present. Apt has a bad breaker in it, so I could not test the unit with power. I did test by hand turning the drum and found no problems. Repair completed. No parts needed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Georgetown, TX 78626
David Z
Job Details:
10/08/2024
"Arrived on site to diagnose dishwasher that is not cleaning well. On arrival customer clarified that it does wash well most of the time, but sometimes it will leave dishes a little dirty, but fully dirty like it didn't wash. I tested the unit for errors and found no error codes. Load that was in there had come out clean. Advised to make sure water is hot when running the dishwasher, and to add some rinse aid. No rinse aid can also cause water stains on the dishes. Ran diagnostic cycle and found no failures, all mechanical items working properly. Could not duplicate any issues. Call completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF332PAMS0
Near Austin, TX 78753
Andrew R
Job Details:
10/08/2024
Arrived onsite for dishwasher not draining. Upon arrival I could hear the drain pump operating normally but no water to be pulled out of the tub. I inspected the drain hose and found it to be in tact. I inspected the inside of the disposal and found the block plate to be still inside the disposal not allowing drain to occur. I took out the block plate and the unit is now draining as designed. No water leaks present at time of service. Call complete. No parts installed.