Arrived on site for unit not turning on. Upon inspection found moisture build up inside ui. Customer informed me they still have not had dryer vent cleaned out causing air flow restriction causing moisture inside ui. Called tech line to report Sr#7741181903 Nate. Tech line informed meet not to move forward with any repair today until customer can show proof they have had dryervent cleaned out. No parts used job completed

Arrived on-site to install ordered parts. Installed solenoid (wp2152713) and filterhousing(w11162041) unit is getting crushed and cubed ice.

Arrived on-site for washer not cycling. Found f7e1 code. Unit wouldn't agitate or spin. Installed actuator (w11481722) and capacitor (w11395618) cycled unit in factory diagnostics and quick wash and everything is working as designed.

Arrived on site for not making ice. Upon arrival inspected unit and container is empty. Did find ice cubes in mold. Found an ice cube stuck and cause shutoff arm to stay in off position. Removed ice cube and arm cane down. Unit then harvested and filled correctly. Unit is operating as designed. Job complete. No parts used

Arrived onsite for unit not heating to set temp upon further inspection ran burnoff verified temp with multimeter at preheat lower 396 15 minutes after 353 upper at preheat 389 15 minutes after 348 adjusted calibration lower 5 degrees upper 10 degrees unit is working as designed

Arrived on-site for low cooling error. Found f8e0 code. Also found unit making a squeaking sound when in convection. Ordering W11617227 MOTOR-FANW11548753 FAN-CONVCT and a 2 man job for return visit. This is a double oven that's installed about 4 inches off the ground in the cabinet so the oven dolly is too high for 1 person to remove. Did not set date for next appointment. ; ordrng 1 2manjob and 1 W11617227 (Motor fan) and 1 W11548753 (Fan convct)

Arrived on site to replace dented fridge door. Replaced door and tested. Unit is functioning properly and as designed job completed

"Arrived on site to Del washer leaking water. Upon futher inspection, I placed the unit into diagnostics and observed an error code for a shifter error. I ran component testing and found that during agitate, the agitator was only turning in one direction, which was causing the water to make whirlpool and spilling over the sides of the tub onto the floor. I found that the belt and cam are worn and will need to be replaced along with the gearcase. I am ordering the cam and belt drive block, spanner nut, and also the motor and control just in case they are needed. WPW10006415 WP389140 WPW10006384 W10721967 WP21366 Office to schedule return service. ; ordrng 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 WP389140 (Drive block) and 1 WPW10006415 (Motor) and 1 WP21366 (Spanner nut)"

WFES3030RS0 Arrived on site for a range tripping breaker. On arrival client stated that when he tried baking on preheat range tripped breaker. Nuisance tripping parts have not been received office to reschedule for client. ; O-emld tckt

"Arrived on site. Replaced defective icemaker,fill tube heater,ui and installed updated leds,powered unit on ran icemaker harvest passed,ran fill test passed ui lit up correctly all leds working. W10848301,w11658802,w11683243,w11087201"

"Aerived onsitwnfor nuissance tripping. Established proper voltage and wiring is correct. Ut unit trips on start up. Replaced bake element and broil element and control during following of the procedures from service pointer w11390486. Unit is now operating properly without tripping. Safety closed at time of service. W11182108, W10856603, w11696067"

Arrived onsite for damage nameplate replaced with new nameplate W11223753 unit is working as designed

"Arrived on site for customer complaint of unit not powering on. Found wiring that connects panel tonmain control was loose, I reconnected panel wires, unit tested."

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

"Arrived on site to test unit for water leak, tested unit found door gasket not sealing properly causing water to drip from door, replaced gasket and tested, unit is now running as designed no leaks detected job complete installed W11725437"

"Unit is a dishwasher. New Build , no residents. Arrived onsite for unit not turning on. Inspected and found power cord damaged, took pic. Will need to replace power cord. Office to reschedule ; ordrng 1 W10831279 (Power cord)"

"U it new build, no residents. Arrived onsite for damaged Rc door. Replaced and flufed gasket. Unit is functioning properly. Job complete. Unit was made accessible. No one on site for signature."

"Arrived on site for spell concerns. Found no odd smell in bin compartment or compressor compartment, pulled unit out unable to find any smell issues,removed top cover checked area no issues,customer claims when unit is running mildew smell escapes from vent hole where harness and evaporator tube enter tube,informed customer there is no fan or airflow in bin to circulate smell while running. Replaced gasket prev tech ordered reinstalled unit,ran diagnostic all test passed no odd smell,ran normal cycle same no odd smell,did inform customer that due to unit having a gravity feed drain when condenser fan is running smell could be circulating from drain."

"Arrived on site for loud noise. Found loud vibration noise from compressor and loud fan motor,replaced evaporator fan motor,adjusted compressor brackets and lines noise no longer present. No one available for signature. Wp2315549"

"Arrived on site for unit having Low Flow error. Upon arrival, found bellow to be warped and torn. Removed ring clamp to inspect counter weight blocks and found bottom weight block is touching the drain pump. Exposed top cover and found right spring broken. Ran test on motor and found tub spinning but struggling to spin. Feels like bearings is bad and seized the shaft for tub to spin. Ordering W11314394 springs (2), W11460604 tub assembly, W11316766 shock absorbers (4) and W11314648 bellow. Unit will need 2 man. Also needs autho. No water leaks detected at this time. Office to reschedule ; ordrng 1 W11460604 (Tub assembly) and 2 W11314394 (Springs)s and 4 W11316766 (Shock absorbers)s and 1 W11314648 (Bellow)"

"Arrived on site for ice maker issue, upon arrival, customer thought was under warranty. He is canceling service for now and is calling whirlpool. No work performed. Job complete"

"WTW4850HW2 Arrived on site form pervious visit to install parts. I removed wash plate and found the hub damaged i replaced hub, screws, and retainer. I replaced suspension gearcase was and is in good condition no oil leaks at all . I calibrated and did a drain and spin worked great. I did a quick wash with clothes in it and product didn't shake violently no loud noises product works as it's designed no water leaks visible from main water supply."

Found that RC evaporator fan not running was the cause of the fridge not cooling due to corroded wiring on the chassis side. Found that the sealed system was fully intact. Gc management will complete service not and saftey call.

Arrived onsite for unit not dispensing water or making ice. Inspected and found supply was turned off. Turned supply on and tested. Dispenser is now functioning and tested ice maker and is functioning properly. Advised customer to give time for ice production. Job complete

"Arrived on site to inspect refrigerator not cooling and front user interface not working. Upon further inspection, I found both compartments room temp and the UI not responding. I pulled the unit out to inspect the HV control and I found where the control had shorted out and had a burn mark. I tested voltage at the wall and got 122V. I removed and replaced the HV control and UI and tested the unit. Unit is operating as designed. Customer advised that there was a power outage recently which may have caused the control to short. No water leaks observed during service, job completed. W11566894, W11595219"

"Arrived on site for unit not starting. Upon arrival, confirmed wash motor energizes but does not run. Proceeded to replace W11613479 motor and sump. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

"Arrived on site to follow up on dishwasher making noise. Customer said noise comes on around 1hr 40ish mins into the cycle and captured video. Listened to sound clip which customer traces to drain pump. Noise in video matches excessive drain pump noise, which may be due to overheating pump. Replaced drain pump to resolve. Customer will follow up if noise persists. Parts used - W11497943. Repair completed."

"Arrived on site for loud noise. Upon arrival customer, test unit and cannot duplicate a loud sound. Customer will monitor unit and get a recording if happens again. Job complete"

Arrived on-site with buttons ordered. Unit is not installed or hooked up. Installed new buttons. Verified they are making proper contact. Call complete. W11241510. Vacant house. No signature

"Arrived on site to test unit for excessive shaking, tested unit found suspension good customer stated that at times the unit shakes, put a load of clothes through a quick wash, unit is spinning clothes out properly and no excessive shaking, explained to customer on how to load unit properly and if during spin cycle it starts to shake then the cycle can be paused and clothes adjusted, at this time unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor and found that the belt was completely dry and cracking causing the drive pulley to be stripped as well. I replaced the motor and used a belt and splutch assembly from truck stock. I tested the unit and found the unit working and operating as designed with no abnormal sounds present. Call complete. W11239857, W10721967, and W10890624.3z"

Arrived on site to replace board. Found board was not correct one. Ordering new board rescheduled for Monday. ; ordrng 1 W10839510 (Control board)

"Arrived on site for dishwasher not starting. Found unit will only blink when started is pressed . No error codes , dianostics wash test wouldn't start cycle . Ui console looked in good shape . Found latch had failed .replaced door latch .W11412299. Ran diagnostics and unit passed wash test . Started normal cycle couple times and unit responded and started cycle . No water leaks detected at time of service . Job complete"

"Arrived on-site to test the unit for not notifying when food is cooked, and the timer is done. Tested the unit and found the sound was turned off. Turned the sound on and set the volume to high. Retested the unit, and it is now functioning properly. Job complete."

Arrived on site for washer not starting cycle . Ran diagnostics got 7-7 and 0-5. Errors . Motor would just hum in diagnostics. Replaced cap . Ran diagnostics test wash. Unit is now agitating and spinning . Deleted codes and did hard power reset . Ran quick wash all checked normal. No water leaks detected at time of service. Job complete

"Arrived on site for vent motor not working. Upon arrival, checked original motor and found 10.5 ohms. Proceeded to replace W10910693 motor fan and ran as within spec. Unit is functioning as designed. Unit is vacant. No one available to sign"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the glutch hand control and ran the unit.Threw a rinse and spin with clothes in it. I did not find any abnormal noise present during the entire cycle. The unit is working and operating as designed. Call complete. W10754448 and W11400681.

"Arrived on site and replaced ice maker(W11658802), heater(W11226501), fan(W10846539) and control(WPW10675033). Advised customer to monitor."

"Arrived on site for unit flashing FAE4 diverter motor cannot find position. Upon arrival, code triggers right after unit is done filling. Proceeded to replace W11416362 pump&motor and still same issue. Proceeded to replace W11629912 control and now unit began to wash. Ran diagnostics and passed with no issues. Unit is functioning as designed. No water leaks detected at this time"

Arrived on-site for burner not changing from medium to low. Checked burners for corrosion but they were all clean. Burners did go from low to high. Explained to customer that they are functioning as designed. No parts used.

Arrived on site for unit constantly running. Replaced control on unit also checked pressure hose make sure no kinks blew into it. Tested unit after replacing control. Unit is now functioning properly and as designed to. No leaks present at this time job completed

"WRT311FZDB05 Arrived on site for a refrigerator not cooling. On arrival verified issue product not cooling at all further inspection found compressor drawing. 0.86 amps but it's so hot to the touch. Spoke with my lead and he recommend for a sealed system repair. Ordering evaporator, compressor, access valve and uv drier. Two hour for sealed system repair office to reschedule for client returning parts just in case. No water line connected. ; ordrng 1 W11578004 (Evaporator) and 1 W11580057 (Compressor) and 1 Wpw10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 S/Srepair (Two sealed system repair)"

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised the unit is doing the same thing as previous service call, which is it'll get to the slin cycle and shut down and thenlid will stay locked and the lights flash on the control panel. I placed the unit in diagnostics showing error code F3E2-pressure sensor fault. I cleared the code and continued with testing and the unit operated as designed. I contacted techline and spoke to Dylan and advised of the history, previous repairs and error codes, and my findings today. Dylan recommended performing a cleaning cycle on the unit to clear any debris from the pressure dome. I advised that I had blown through the sensor tube and it is clear. Dylan advised used running a cleaning cycle will clear any small debris that can get into the dome and can get bypassed by just blowing through the tube. Provided SR#7741175877. After I got off the phone with techline, I removed the sensor tube from the control and the tub dome and placed my thumb on the dome end and sucked through the other end and the tube held the suction. When I went to reconnsct the hose to the dome, I found the dome scratched. I contacted techline again to report my findings and spoke to Adrian. I advised of the scratch and Adrian sent a text to my phone and I provided a photo of the scratch. I advised it feels like a surface scratch and doesn't go through, but as I got a closer look, I found the dome was cracked at the base of the tub and provided another photo to techline. Adrain recommended replacing the tub and updated the info to the same SR#7741175877. I advised my customer of my findings. I am ordering the tub, CNOTE-2 HOUR JOB, and CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of the part. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (2 HOUR JOB)"

Arrived on site to follow up on freezer door with gapping / not sealing with some noise. Found rubbing noise and some resistance when opening and closing the door. Traced noise and resistance to the gasket rubbing on the liner and making contact. I added some grease to the gasket to help it close smoothly. Tested and found noise gone and door closing easier. No further repairs needed. Call completed. Parts used WP542638.

Arrived on site to repair previously diagnosed issue control failure. Replaced control and tested unit is now functioning properly and as designed to job completed. No leaks present at this time. Parts usedw11683650 customer will also monitor if issue occurs again

Arrived on site customer stating microwave keeps running with door opened. Upon inspection unit is turning off when door is closed and is not running when door is opened. Called supervisor to report issue and findings. Supervisor advised me to take pictures and documents and have customer m9nitor and collect video image if issue occurs again

"Arrived on site for a a refrigerator that has a stuck filter. Inspected unit and work area. I did confirm the customer's complaint and found the customer using an off brand filter. I attempted to remove the filter but found the filter could not be removed. I replaced the filter housing, and the customer was going to use another off brand filter of the same type. I found the filter being used did not fit this model and then advise the customer to buy the manufacturer recommended filter. I gave the customer the part number, and the unit is now working and operating as designed with no leaks present during operation. Call complete. W11162041."

Arrived on site to test unit for rattling noise. Was unable to mimic noise but replace diffuser(W11236851) as a precautionary. Advised customer to monitor.

"On arrival verified complaint of inner basket, not fully punched, replaced inner basket per previous diagnosis calibrated union verified full function job complete installed. W11172199"

"Arrived on site to vacant home. Inspected said unit was not heating properly. Performed all available checks, vefified heating is normal and distributes properly. Microwave is Working as designed. Call complete."

"Arrived on site to inspect refrigerator ice maker not making ice. Upon further inspection, I removed the ice maker cover to find the ice tray with a large block of ice in it. I tested the ice maker in diagnostics test 44 and when the ice tray began to harvest, I found the tray heater was not heating the ice to get it to release from the tray. I removed and replaced the ice maker and retested and unit is operating as designed. I cycled power at the breaker to reset the controls. No water leaks observed during service, job completed. W10873791"

"Arrivedmonsitw for tick noise during cycle that sounds like blower wheel failure. Could be repair kit parts as well. Ordering repair kit, blower and motor to repair. ; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 Dryerrepairkit (Research)"

"Arrived on site for not dispensing water. Upon arrival, test unit and confirmed issues. Can hear valve energize just no water flow. Test water pressure and is correct. Found reservoir is frozen. Also found temperature setting is on coldest. Set temperature to recommended. Thawed reservoir. Unit is operating as designed. No leaks present. Job complete"

Arrived on-site for control not responding. Found the oven buttons not responding. Installed console(w11297728) tested unit and everything is working as designed.

"Hold the cold button until display stops f27. Removed front panel. Removed top panel. Verified pressure hose was clear. Replaced pressure switch. Called commercial tech support. Spoke with Jordan. Advised on how to reset and test, this is a over suds condition. Run a cycle with no soap to clear it. Unit passed all diagnostics test. Call complete."

"Arrived on site to diagnose a display issue with intermittent lights turning on and off. Tested the unit and found a shorted board and a broken console. Replaced the board and console, then tested the unit. The unit is now functioning properly. Job complete."

Arrived on-site for washer not cycling. Found long drain error code and belt making noise during cycle. Ordering control(w11578571) and belt(w10808317) for return visit no parts used. Need office to schedule appointment. Nobody available for signing ; ordrng 1 W11578571 (Control) and 1 W10808317 (Belt)

"Arrived on site for washer not filling. Upon arrival, ran diagnostics and there are no saved error codes. Ran automatic test cycle and all components operate correctly. Found that power was not cycled after error codes were cleared on previous visit. Ran a normal cycle and unit operates as designed. No leaks present. Job complete"

CAE2745FQ1 Arrived on site from previous tech to install parts. On arrival I installed main control and coin chute i calibrated and ran diagnostic product working as its designed no water leaks visible from main water supply. Client wasn't able to sign due to tablet out of battery life.

"Arrived on site to test unit for failed gasket and water dispenser issues, tested unit torn gasket, no power to the Deli UI and 12volt circuit acting erratic, separator door not closing causing water to leak, removed UI and found full of corrosion and broken wires, attempted to replace gasket on the right RC door but liner is pealing back, will need to replace Right RC door, Deli door with UI, Separator and UI, Ordering parts office to reschedule ; ordrng 1 W10815669 (Deli door) and 1 W10815687 (Right RC door) and 1 W11572058 (Separator) and 1 W11330971 (UI)"

"On arrival verified complaint of unit leaking water inside refrigerator section followed water trail and identified water is leaking from ice maker ran harvest test and fill test and verified water is spilling out. Possible water revalve overfilling replace dual valve Level the unit again with front of refrigerator higher, then previously leveled. Advise customer to monitor for further leak job complete installed w11482383"

"Arrived on site to test unit for not working properly, customer stated that it take too long for cycle to complete and dishes not drying, tested unit found melted botton spray arm, wash motor is activating but heater is shorted and relay getting stuck on the control, will need to replace control, lower spray arm and heater, ordering parts rescheduled for 3/26; ordrng 1 WPW10491331 (Lower spray arm)"

Arrived on-site for unit not heating. Found L2 not hooked up at terminal block. Hooked it up and cycled unit. Unit is heating and operating as designed.

"Arrived on site for unit not powering on. Upon arrival, found breaker to be tripped (picture attached). In addition, vent hose detached form the unit (picture attached). Flipped breaker back and and attached vent hose. Tested and now unit is functioning as designed. Possible hot humid air near the receptacle caused the breaker to trip. No parts needed"

"Arrived on site. Replaced defective compressor,vacuumed system down unit kept vacuum recharged system to manufacturer spec powered unit on checked low side pressure good. Replaced optics found paint chipping n icemaker,replaced icemaker power cycled unit icmeaker ran through a cycle and filled with water. Wpw10190961,w10757851,w10233961,w11506635,wpw10143759"

"Arrived on site to inpsect dishwasherwith cracked tub amd dented door. Upon further inspection, I checked for additional damage and just other than the door and the tub. No additional damage found. I advised, ordering the tub and outer door and 2hr. W11513977 W11613571.CNOTE 2 hr. Unit 6207 office to schedule return service. No water leaks observed during service. No one on site to sign ; ordrng 1 W11613571 (Outer door panel) and 1 W11513977 (Tub) and 1 CNOTE (2 hr)"

Arrived on site for unit not making ice. Upon inspection found unit is receiving water. Went to check ice tray can not get ice tray out tried multiple times homeowners even mentioned he has tried several times as well. Called SW to report supervisor informed me to tell customer ice tray is frozen over and unit will need to dethaw for 72 hrs. Customer agreed to let unit dethaw. Will use parts on return visit office to reschedule ; O-emld tckt

Arrived onsite for unit not drying upon further inspection found heating element burned out replaced element WP3387747 thermal cut-off 280148 unit is working as designed

"Arrived on site to test the unit for a no-wash issue. Verified the unit was filling to the correct water level, but the wash motor was not activating. Checked voltage at the motor and confirmed it was receiving the correct voltage but was unresponsive. Replaced the sump and motor assembly, then tested the unit. No leaks were detected, and the unit is now functioning as designed. Job complete"

"On arrival, verify complaint of unit not making ice ran diagnostic cycle and found that the recirculation pumps water level sensor is not registering water level correctly replace recirculation pump in re ran diagnostic test. I found that theWater valve is no longer allowing for proper water flow. Replace water valve unit is now working correctly verified ice production job complete installed w11542867 and w10897719"

"Arrived on site for customer complaint of unit not heating, I replaced element, unit tested good. Part used w11025156"

"Arrived on-site for a washing machine that won't lock the lid. Inspected unit and work area. The customer advised that the unit will just make a clicking sound like it's trying to lock the lid and will not start a cycle. I tested the unit and confirmed the customer's complaint. I found the lidlock assembly, causing the issue. I replaced the latch assembly and test with the unit. The unit began to work and operate as designed. Call complete. W11513248."

"Arrived on site for a dryer that is not heating again. Inspected unit and work area. The customer advised that the unit went out within a cycle.It's about the previous visit. I checked voltage and found proper voltage and polarity. I checked all components and found the thermal cutoff open again. I replaced the thermal cutoff, heater, and timer and tested the unit. The unit began to heat and operate as designed. Call complete. 279816, 279838, and WPW10185982."

"Arrived on site for customer complaint of unit not finishing the cycle, I found no error codes in diagnostic mode, I ran a diagnostic test cycle, and found wash and done lights were blinking. I replaced control, unit tested good. Part used w11513246"

"Arrived on site to replace previously diagnosed parts. Upon arrival found unit has not been thawed. Removed evap cover and found main FC harness has been cut and exposed wires have been buried in ice. Also found multiple areas where a previous company that has repaired this unit, has made burn marks on the liner. Suspecting a heat gun was used to thaw the evaporator coil instead of a steam gun. Proceeded to thaw the unit and replaced the main FC harness (W11502499), thermistor (WPW10384183), defrost heater (WPW10316428) and control box (W11353813). Reassembled and tested unit, all components are properly engaging and unit is now running as designed, no leaks detected, job complete."

Arrived on site for for washer giving SD code and very loud and not spinning load out. Ran diagnostics for long drain error code and drain motor is vibrating and rattling cabinet. Replaced drain pump WPW10730972. All checked normal. Nomwater leaks detected at time of service. Job complete

"Arrived on site for refrigerator not cooling, no lights or any functions working, verified power coming out of wall outlet. Access main control and checked for voltage. Spark occurred when lead touched board. Found board connector burnt where neutral connects. Replaced main control. Verified operation. Call complete."

Arrived on site for a dryer that won't heat. Inspected unit and work area. I checked voltage and found proper voltage and polarity. I gained access to the heating components and found the thermal cutoff open. I replaced the thermal cutoff and timer due to the venting being right out of the side wall and having good airflow. I tested the unit and found the unit working and operating as designed. Call complete.

"Arrived on site to test unit for no heat. Upon arrival customer stated unit tumbles but does not heat. Unit is receiving proper voltage. Ran a cycled and verified unit is not receiving any heat. Gained access to rear components and found heating element reading open. Removed element and found coil broken. Replaced element (279838) and tested unit, element now engages and unit is heating. All other components are properly engaging and unit is now running as designed, job complete."

"Arrived on site for a refrigerator that stopped cooling. Inspected unit and work area. The customer had the unit unplugged prior to arrival. He advised that the unit was working fine, and then it just completely quit cooling. After plugging in the machine I heard all fans kick on but the compressor hum lightly and kick on overload. I found that the compressor had a locked rotor and would not spin. I attempted to replace the start device to see if that would fix anything and found no difference in the machine's ability to run the compressor. Ordering a sealed system repair on this and the office will need to contact the customer about a return date due to limited parts availability and need for a two hour service. W11643623.; ordrng 1 W11370574 (Compressor) and 2 W11504448 (Drier to cap tube coupler)s and 1 W11368877 (Evaporator) and 1 W11504419 (Suction line to evaporator coupler) and 1 W11504449 (Evaporator cap tube coupler) and 1 WPW10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived on site for unit not starting. Upon arrival, found no power to the control panel. Proceeded to inspect junction box and found wires not installed (picture attached). Proceeded to install wires correctly and re tested. Ran diagnostics and now unit is functioning as designed. No water leaks detected at this time."

Arrived onsite for concerns about gapping beneath the shroud. Causing oil spatter on the walls. Repaired by closing corners and vent hood shroud trim with permagum which had a noticeable desired mitigating effect. Explained that the spatter and gapping are factory normative but the permagum will help resolve the issue. 212643.; used 1 212643 ( Permagum) from stock

"Arrived on site for customer complaint of unit not starting a cycle, found start button not responding, found failed control, ordering control. ; ordrng 1 W11613564 (UI console) and 1 W11683480 (Control)"

"Arrived on site for customer complaint of units water pressure and flow not strong enough. I removed the filter and tested the units water, unit tested good. I informed the customer that the only thing that will reduce the water pressure is the filter. I gave customer some recommendations to help satisfy their needs of stronger flow. Unit is working as designed at time of service."

"Arrived on site for dishwasher making a noise, customer says he made sure spin arms moved. Noise is not constant. I entered diagnsotics and found f8e1. Cleared codes and verified operarions of all components. Knocking noise confirmed coming from inside. After testing I found the 3rd level spray arm hitting against the top. Removed water tower and adjusted 3rd level spray arm. No longer making the noise. Call complete."

"Arrived on site to replace previously diagnosed sensor pad, exhaust thermistor and control, replaced and tested, unit is now running as designed no leaks detected job complete installed W11728016,Wp8577274, W11545746"

"Arrived on site to replace previously diagnosed control, replaced calibrated and tested, unit is now running as designed no leaks detected job complete installed W11603810"

"Arrived on site to test unit for no ice production, tested unit found E2 error for ice maker lost itsvhome position, replaced ice maker and tested, unit is now running as designed no leaks detected job complete installed W11658802"

On arrival verified complaint of unit drum not spinning. On inspection found broken belt. Ran cycle and confirmed motor runs and unit heats. Replaced repair kit and unit is now working correctly. Job complete installed 4392065

Arrived on site to test unit for not draining. Found black wire to pump was broken. Fixed harness using butt connection. Unit is now working as designed. No parts replaced at this time. No leaks detected. Job complete.

"Arrived on site to replace previously diagnosed parts. Replaced both pads (WPW10346924) and tested unit, pads are now reacting properly for water and ice dispensing. Unit is now running as designed, no leaks detected, job complete."

"Arrived on site to inspect dishwasher door with dent. Upon further inpsection, I found that the door had a dent above the handle. I replaced the outer door panel. The unit is operating as designed, and no water leaks are observed during service. W11416371"

"Arrived on site to install refrigerator right hand door Lw11258450 and nameplate w11223753. On arrival installed parts and found unit working as designed, home is vacant no one is available to sign call complete"

"Arrived on site for unit not heating. Upon arrival, ran unit and found igniter glowing but no coil valve not engaging. Proceeded to disassemble unit and found primary connector to the coil was detached. Proceeded to replace WPW10328463 coil valve and made sure all connections are tight. Tested unit and now unit is functioning as designed."

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised the unit is doing the same thing as previous service call, which is it'll get to the slin cycle and shut down and thenlid will stay locked and the lights flash on the control panel. I placed the unit in diagnostics showing error code F3E2-pressure sensor fault. I cleared the code and continued with testing and the unit operated as designed. I contacted techline and spoke to Dylan and advised of the history, previous repairs and error codes, and my findings today. Dylan recommended performing a cleaning cycle on the unit to clear any debris from the pressure dome. I advised that I had blown through the sensor tube and it is clear. Dylan advised used running a cleaning cycle will clear any small debris that can get into the dome and can get bypassed by just blowing through the tube. Provided SR#7741175877. After I got off the phone with techline, I removed the sensor tube from the control and the tub dome and placed my thumb on the dome end and sucked through the other end and the tube held the suction. When I went to reconnsct the hose to the dome, I found the dome scratched. I contacted techline again to report my findings and spoke to Adrian. I advised of the scratch and Adrian sent a text to my phone and I provided a photo of the scratch. I advised it feels like a surface scratch and doesn't go through, but as I got a closer look, I found the dome was cracked at the base of the tub and provided another photo to techline. Adrain recommended replacing the tub and updated the info to the same SR#7741175877. I advised my customer of my findings. I am ordering the tub, CNOTE-2 HOUR JOB, and CNOTE-LSO PER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service due to the availability of the part. No water leaks observed during service and unit left unplugged for safety.; ordrng 1 W11219115 (Tub) and 1 W11449840 (Gearcase) and 1 CNOTE (LSO PER CUSTOMER REQUEST) and 1 CNOTE (2 HOUR JOB)"

"Arrived on site to inspect refrigerator temps. Upon further inspection, I tested temps in the FC=29 degrees and I found a ball of ice on the evap cover in the back upper right corner. Gained access to the evaporator and found a large ball of ice on the evap coils at the upper right corner on the cap tube and suction lines. Pulled the unit out and gained access to the previous sealed system repair and checked pressures and found the unit with a full charge and good pressures. I advised the customer of my findings and am ordering the compressor, access valve, uv dye drier, evaporator, CNOTE-2HOUR JOB, CNOTE-SCHEDULE ASAP ONLY REFRIGERATOR. Unit is currently cooling, but temps won't remain for very long. No water leaks observed during service. Not able to sign for receipt. RETURNING TECH TO REPLACE THE COMPRESSOR, ACCESS VALVE, DRIER, AND EVAPORATOR.; ordrng 1 W11209866 (Compressor) and 1 W10836706 (Evaporator) and 1 WPW10143759 (Uv drier) and 1 W11506635 (Access valve) and 1 CNOTE (2 hour job) and 1 CNOTE (SCHEDULE ASAP ONLY FRIDGE)"

Arrived on site to follow up on freezer door with gapping / not sealing with some noise. Found rubbing noise and some resistance when opening and closing the door. Traced noise and resistance to the gasket rubbing on the liner and making contact. I added some grease to the gasket to help it close smoothly. Tested and found noise gone and door closing easier. No further repairs needed. Call completed. Parts used WP542638.

"Arrived on site for fridge making noise still . Ran diagnostics all fans are working and compressor running. No noise , did find some ice building up on left side of evap and drip pan. Found extension tube present added peram gum from truck stock 212643 because during harvest fill small amount of water dripping down back wall. Couldn't duplicate noise at time of visit , nomwater leaks detected at time of service"

Arrived onsite for unit not heating upon further inspection found terminal block was not connected properly missing parts replaced terminal block 279320 unit is working as designed

"Arrived on site for a a refrigerator that has a stuck filter. Inspected unit and work area. I did confirm the customer's complaint and found the customer using an off brand filter. I attempted to remove the filter but found the filter could not be removed. I replaced the filter housing, and the customer was going to use another off brand filter of the same type. I found the filter being used did not fit this model and then advise the customer to buy the manufacturer recommended filter. I gave the customer the part number, and the unit is now working and operating as designed with no leaks present during operation. Call complete. W11162041."