We serviced a
WHIRLPOOL DRYER
Model GEW9250PT1
Near Spicewood, TX 78669
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of loud noise, found noise coming from idler, I replaced idler, unit tested good. ; used 1 279640 (Idler) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Georgetown, TX 78628
Wesley
Job Details: 03/23/2021
Arrived onsite and found unit stops broken. Replaced stops. Unit is now operating as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78756
Luis
Job Details: 03/23/2021
"Arrived on site for water leaking. Found water leaking from fresh food section,no ice build up on evaporator,removed drain,found obstruction in drain tube,cleared drain tube,removed water build up from fresh food compartment,changed defrost setting to basic.
We serviced a
WHIRLPOOL OVEN
Model WFE550S0HZ1
Near Canyon Lake, TX 78130
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect oven for error codes while cooking, upon inspection found the f1e0 codes. Replaced board and tested. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED7000DW0
Near Salado, TX 76571
Tyler
Job Details: 03/23/2021
"Arrived on site for dryer making loud noise and not heating. Upon arrival I confirmed unit was receiving proper 240v, I then found the high limit cutoff as well as heating element were both bad, element was cracked and cutoff was occasionally losing continuity. Also found the rollers were seized up completely and not allowing unit to run smoothly.; ordrng 1 4392065 (Norm repair kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM02
Near Bastrop, TX 78602
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed control. Part is on order and has not arrived yet. Also bringing parts on hand back in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; O-emld tckt
We serviced a
GE REFRIGERATOR
Model GSHF6LGBCHBB
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
"Arrived on site and inspected GE side by side refrigerator cooling issues.Checked the compressor and it was running .65 ampsThe evaporator had NO signs of frost even after replacing the start device.Condenser fan motor was working.Communicated through SS Thread with SW who had me check several options before determining this would be a SS repair.Ordering parts needed and SS tech and 2 hours, and AUTHORIZATION Office to schedule return services due to part availability.Needs more work ; ordrng 1 WPW10143759 (DRIER-UV) and 1 WR87X20798 (Compressor kit) and 1 CTE14 (ACCESS VALVE) and 1 Authorization (SEALED SYSTEM TECH 2 HOURS)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF993FIFM00
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect refrigerator ice build up in the freezer. Upon further inspection, I found a large block of ice built up on the bottom of the lower drawer and the door was difficult to open and close. I found the FC door gasket at the bottom of the door wasnt sealing properly. I removed the door and gasket and using my heat gun, I heated the gasket to reshape it. Also, I cleared the ice build up and reassembled the FC drawers and door and tested and found the door is not sealing properly. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Temple, TX 76501
Jonathan M
Job Details: 03/23/2021
"Arrived on site for a dishwasher that flashes within seconds of starting a cycle. Inspected unit and work area. Tested unit in a normal wash cycle and confirmed customers complaint. Placed unit in service diagnostics and found an F8 E1 (low/no fill), F8 E2 (fill valve electrical problem), and F10 E2 (vent electrical problem) error codes. All error codes indicated a most likely failure of the main control board. Ordering all three parts just in case but office will need to contact customer about reschedule date due to out of stock and PSP items.; ordrng 1 W11184028 (VENT GASKET) and 1 W11410065 (CONTROL) and 1 W11416460 (VENT MOTOR ) and 1 W11434044 (INLET WATER VALVE)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Temple, TX 76504
Jonathan M
Job Details: 03/23/2021
"Arrived on site for a washing machine that won?t spin. Inspected unit and work area. The customer advised that the unit will not complete a cycle but they can put it into a drain and spin to finish out the cycle. Placed unit in service diagnostics and found an F8 E1 (low/no water supply) error code. Placed unit in a manual test and found the co,d water valve barely letting water in. Remove the hose from the water valve and found dirt and sand in the water valve and hose. Cleaned out the valve and the hose and reconnected the waterline. Tested the unit again and found the cold water valve still not letting water in. Unit will need a new water valve for repair. .; ordrng 1 W11210459 (valve)"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Tommy
Job Details: 03/23/2021
"Arrived onsite for left front burner still not igniting correctly. Upon arrival found unit was in use. Could not get unit to repeat, customer did have video however. I believe there to be blockage in tube line ordering assembly for left front, burner and cap to return with.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Kyle, TX 78640
Richard
Job Details: 03/23/2021
Arrived onsite for the refrigerator ice maker not making ice. During testing found that ice maker was not in the home position. Checked the door harness on the bottom of the door and found no issues there. Removed ice maker cover and found the red wire do the on and off switch was broken. Will need to order a door. Temporarily repaired wired until the door comes in . Ordering parts and office to schedule ; ordrng 1 LW11026425 (Freezer door.)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kyle, TX 78640
Andrew
Job Details: 03/23/2021
Arrived on site to test unit for dent on door. Found pantry door has a dent. Needing pantry door to fix issue. Office to reschedule. ; ordrng 1 W11435354 (DOOR FIP)
We serviced a
KITCHENAID OVEN
Model KDRP767RSS01
Near Austin, TX 78732
James
Job Details: 03/23/2021
performed streem. found F2 error and oven over heats when set to bake. the broil element is constantly on when baking.
We serviced a
WHIRLPOOL RANGE
Model RF368LXMB0
Near Killeen, TX 76549
Tyler
Job Details: 03/23/2021
Arrived on site for range that infinite switchs had come unmourned from range console. Upon arrival I was able to confirm infinite switchs were intact and receiving and sending proper voltages. I then replaced the missing screws and reassembled and tested the front right and left burners to verify they were fully functioning as designed call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC700HPS00
Near Smithville, TX 78957
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator RC not cooling. Tested and inspected unit and found failed UI. Part is on order but has not arrived yet. Also bringing back parts on hand in case needed. Instructed customer to defrost unit 48 hours prior to service and how to do so safely as to prevent water damage risk. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 Seenote (Office to schedule)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB8959SKZ0
Near Austin, TX 78759
Kayman
Job Details: 03/23/2021
Arrived onsite to install previously diagnosed parts. I installed the drain pump. I tested the unit and it is working as designed. No leaks were detected during time of service. Job complete.
We serviced a
GE RANGE
Model JB690DF1BB
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/23/2021
Arrived on site to install previously diagnosed part. Removed terminal block and installed new terminal block. Powered up oven and tested all burners. Tested good. Preheated oven. Preheat tested good. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78738
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for unit not washing correctly. Test unit and found bad valve. Replaced valve test unit and unit test good job complete.
We serviced a
WHIRLPOOL FREEZER
Model WRF767SDHZ00
Near Cedar Park, TX 78613
Justin
Job Details: 03/23/2021
"Arrived on site for a refrigerator with the freezer lights and upper RC lights out. I found the FC light dead and needing to be replaced. I installed the new FC light and all of the lights turned on. Unit is now working as designed. Call complete. (Only used 1 of 4 lights, returning the remaining)"
We serviced a
WHIRLPOOL DRYER
Model MED7230HC1
Near Georgetown, TX 78626
Tommy
Job Details: 03/23/2021
Arrived onsite for unit UI not making sound. Upon arrival found unit facia speaker was dead. Replaced facia and tested. Unit is now operating as designed. Job Completed.
We serviced a
WHIRLPOOL RANGE
Model WFE510S0HS1
Near Burnet, TX 78611
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a range that won't unlock. Found main control not operating latch assembly. Replaced control and tested unit. Found all is functioning properly at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model n/a
Near Bastrop, TX 78602
Andy
Job Details: 03/23/2021
Arrived on site to install previously diagnosed filter head. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
MAYTAG REFRIGERATOR
Model MFI2570FEZ06
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/23/2021
Arrived on site for ON THE SPIRAL ROD ITS MAKING SOLID BLOCK OF ICE AND DOESNT BREAK UP AND DISPENSE--GETS STUCK >>>. Ran harvest and water fill test with jumper. Once water was called into ice mold you could see water dripping underneath into the ice maker housing which is what was making a block of ice in their ice bin. Removed ice maker and installed new ice maker. Ice maker called for water and no leaks were detected.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78681
Kayman
Job Details: 03/23/2021
Arrived onsite for dishwasher that will turn off mid cycle and not complete cycles. Upon inspection I found stored error codes for faulty vent fan and drain pump issues.i found the drain hose had too many loops right before it got to the disposal. I spoke to techline and they advised testing P12 1 to 3 between looking for 600 to 1800 ohms I found the vent fan within range. I will order a drain hose and advised customer that they would have to purchase one from a retailer or from us on return visit. The failed vent fan can cause the console and control to short out so I am ordering the main control(W11410066) console(W11416457) vent fan(W11025634) vent gasket(W11184028) vent fan harness(W11084845) drain pump(W11412291) drain hose (W11414944) hose ext (W11038865) returning tech should replace all parts listed. Returning tech should bring extra clamps Incase we need to extend the drain hose to fit through the cabinets. Office to R/S ; ordrng 1 W11410066 (Main control) and 1 W11416457 (Console) and 1 W11025634 (Vent fan) and 1 W11184028 (Vent gasket) and 1 W11084845 (Vent fan harness) and 1 W11412291 (Drain pump) and 1 W11414944 (Drain hose) and 1 W11038865 (Hose ext)
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW1
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced gearcase and drive pulley. Per service pointer W11520474 , replaced control. Reassembled unit and tested. While testing found that belt had become so saturated with oil it was beginning to slip. Need to order belt replacement and bring back motor. ; ordrng 1 W11239857 (belt)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect microwave not heating. Upon further inspection, I tested the unit with a cup of room temp water and test3d for 30 secs. Unit heated as designed. I tested the fan as it didnt come on during heating and found the high speed heat isnt working properly. I pulled the unit from the wall and found the blower connector installed incorrectly. Unplugged and reinstalled connector and retested and found the fan not coming on on high speed. Removed and replaced the main control and retested and unit is operating as designed. Job completed."
We serviced a
KENMORE WASHER
Model 110.238121
Near Austin, TX 78748
Kevin
Job Details: 03/23/2021
"Arrived on site and inspected washer and found it is spinning but it can be stopped using your hand. Spoke with SW this means The gear case, and basket drive is failing.
We serviced a
WHIRLPOOL WASHER
Model WTW7000DW4
Near Round Rock, TX 78665
Chase
Job Details: 03/23/2021
"Arrived on site to check washer for loud operation. Found gearcase failed causing loud ratcheting noise. Oil found in all drive components. Error codes F2E, F7E2, F0E3 console and buttons very dim and washplate stripped. During test cycle found cold solenoid on valve very noisy as well. Replaced washplate, gearcase, slider, clutch, rotor and stator. Also replaced console and water valve. Ran test cycle and checked for leaks. All functions check normal after repairs. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78749
Richard
Job Details: 03/23/2021
Arrived onsite for the washer console not working. During testing found that the console is not responding to demands. Replaced control panel and washer tested good. Complete
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Georgetown, TX 78626
Wesley
Job Details: 03/23/2021
Arrived onsite for sensor going out. Replaced sensor
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ01
Near Austin, TX 78757
David Z
Job Details: 03/23/2021
Arrived on site to diagnose refrigerator making noises and not changing between ice types. Could not verify any noise at time of service. Customer said they had a lot of items in the freezer and they could have been pushing on the evap fan in the FC. Advised to follow up if noise heard. I checked the ice dispenser and found the solenoid to switch between crushed and cubed is not moving. Ordering solenoid and UI to resolve ; ordrng 1 WP2152713 (Solenoid) and 1 W11214887 (UI)
We serviced a
WHIRLPOOL RANGE
Model WFE540H0AS1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site and inspected range BOTH front elements would go straight to the HIGH setting when set on LOW.Found both DUAL infinite switches were defective.Removed and replaced both (from truck stock #WPW10434453) and unit tested as designed to customers satisfaction..Job complete
We serviced a
WHIRLPOOL ICE MACHINE
Model WUI95X15HZ00
Near Cedar Park, TX 78613
Justin
Job Details: 03/23/2021
I arrived on site for an ice machine not turning on. I checked voltage at the wall and found the correct 120V. I then gained access to the back of the unit and found a decent leak from the feed tube to the reservoir. I took the tube off and resealed it and the unit is no longer leaking. I then cleaned up the water on the bottom of the u it and on the grounding wire. As soon as I did so the unit began working as designed. I found the water shorting the ground and not allowing unit to function. I gained access to the control and found proper voltage and the control functioning as designed. I then ran a diagnostics on the unit and it passed all tests. I called techline and spoke with JK and received SR# 7730322473. Unit is now working as designed. I waited until the unit began making ice on its own and it did. No leaks observed by end of service. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED6620HC1
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site to install previously ordered part on a WP Front load Dryer.Removed and replaced the UI. Reassembled and unit tested as designed to customers satisfaction.Job completed
We serviced a
AMANA OVEN
Model AGS730W
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite for unit not lighting the flame in the oven. Replaced igniter. Tested unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM6
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of not washing properly. Found screen filter clogged. Rinse off and reattach. No leaks detected at time of service
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit UI not powering up due to the power board being bad, I removed and replaced the UI, power board, hv control and LED board (no lights on in the unit). Cycled power to unit and the unit failed to power up. The 3way valve went to home position, but nothing else came on. I tested all low voltage components and could not find where the breakdown is in voltage (VDC). I found the new hv control was bad so I replaced it with the old hv control and the unit powered up and began to cool, but the lights failed to come on and the UI failed to come on. I advised in house tech support that I would be ordering more parts and requesting a different tech to inspect unit to see if they could locate the failure in VDC. I am ordering the hv control, another UI, deli control, RC evap fan motor harness, FC evap fan motor harness, ice fan motor, deli control, power board, CNOTE-REQUESTING PR TO INSPECT UNIT, CNOTE-2 HOUR JOB. No water leaks observed during service.; ordrng 1 W10843055 (Hv control) and 1 W11089931 (UI) and 1 W10830278 (Power board) and 1 W11048824 (Deli control) and 1 W11033168 (RC evap fan motor) and 1 W11032800 (FC evap fan motor harness) and 1 W10846539 (Ice fan motor) and 1 CNOTE (Requesting PR on next visit) and 1 CNOTE (Q) and 1 CNOTE (2 HOUR JOB)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM804ESS2
Near Austin, TX 78736
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for no power. Test unit and found bad outlet not sending power to unit. Plugged unit in to other outlet and got power to unit. Test unit and found unit not starting due to latch. Replaced latch test unit and unit test good job complete.
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ0
Near Cedar Creek, TX 78612
Matthew
Job Details: 03/23/2021
"Arrived onsite to replace previously diagnosed parts. Replaced control, tested unit and unit is functioning properly. Job complete"
We serviced a
GE WASHER
Model GTWN2800D1WW
Near Austin, TX 78736
Richard
Job Details: 03/23/2021
Arrived onsite for the washer leaking water. During testing found that the washer is over filling with water and leaking out of overflow tube. Pressure switch is not working properly. Will need to replace. Ordering parts and office to schedule ; ordrng 1 WH12X10479 (Pressure switch) and 1 WH12X10527 (Timer)
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC0
Near Austin, TX 78726
Justin
Job Details: 03/23/2021
Arrived on site for a washing machine not responding and with water in it. Upon further inspection the UI was completely unresponsive and there was water left over in the tub. I found proper voltage at the wall and at the control. I found 12VDC at the UI as well. This indicates a bad UI. I got the UI to turn on for a second and it started humming loudly and blinking randomly. Customer will need to replace the UI and control to repair.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
Arrived on site for WASHER MAKES GRINDING NOISE WHEN ITS AGITATING OR SPINS MSFERNAN 030821. Placed in diagnostics and could only hear a minor squeaking. Customer stated the noise recently went away. Inspected clutch and gear case. No evidence of oil. Removed belt and it came off very easy. Installed new belt and tested high speed spin several more times. Squeak is gone. Job completed.
We serviced a
WHIRLPOOL DRYER
Model WETLV27HW1
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to replace parts from previous diagnosis. Replaced belt and cam, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ03
Near Austin, TX 78744
Robert
Job Details: 03/23/2021
Arrived on job for complaints of door switch not working. Found the switch in freezer damaged. Replaced switch and test.
We serviced a
GE OVEN
Model JKP698BW2BB
Near Georgetown, TX 78633
Lou
Job Details: 03/23/2021
"Arrived on site to inspect wall oven temps. Upon further inspection, customer advised that the unit does not heat properly every time. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The unit reached 408 degrees at preheat and once it dropped to approximately 339 degrees, the temp came back up and settled around 353 degrees and stayed within range. I inspected the bake element and found it heating properly. I devised the customer of my findings. Job completed."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David Z
Job Details: 03/23/2021
Arrived on site to install range control panel to replace damaged panel. Installed new control panel. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David Z
Job Details: 03/23/2021
Arrived on site to install cooktop to replace damaged cooktop. Replaced cooktop. Unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Austin, TX 78731
David Z
Job Details: 03/23/2021
Arrived on site to replace damaged range drawer. Replaced drawer and front panel. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Killeen, TX 76549
Al
Job Details: 03/23/2021
Arrived on site for a 2/2 for washer making a noise just before spin cycle.Found the cam and actuator defective.Removed and replaced them and unit now functioning properly.Job complete
We serviced a
KITCHENAID DISHWASHER
Model KUDS01FLSS3
Near Austin, TX 78738
Leonardo
Job Details: 03/23/2021
Arrived on site to test unit for no power. Test unit and found bad fuse. Replaced fuse test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model AER6303MFB2
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
Arrived onsite for range not functioning. Upon inspection found failed wiring harness. Replaced main harness and tested unit. Tested top burners and oven all are functioning. Made customer aware that while inspecting unit found electrical issues with kitchen outlets and flooring where range is installed. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSC21C6MFZ00
Near Taylor, TX 76574
Andy
Job Details: 03/23/2021
Arrived on site for refrigerator leaking from back. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FSS02
Near Austin, TX 78735
Luis
Job Details: 03/23/2021
Arrived on site for over cooling in freezer. Found excessive frost on drawers and food packages,ran diagnostics found compressor not getting shut off during diagnostic test,ran thermistor test passed,ran heater test in freezer,heater powering on while compressor still running. Ordering main control and ui control. ordrng 1 W11450890 (Control) and 1 W11330486 (Main control)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS00
Near Austin, TX 78701
Luis
Job Details: 03/23/2021
"Arrived on site for no ice. Found icemaker stuck not entering home position,replaced defective icemaker ran diagnostics harvest passed,ran fill passed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAYM5
Near Austin, TX 78721
Jacob
Job Details: 03/23/2021
"Arrived onsite for unit making a noise during operation. Tested unit. Heard noise. Noise was coming from the water valve as it is filling, but the unit is working properly. Let customer know of the noise. Said they will wait on fixing at this time. No leaks at this time.
We serviced a
WHIRLPOOL COOKTOP
Model KCGS956ESS02
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite for unit not sparking to turn on or unit kept sparking when in use. Customer plugged back in the cook top. No over clicking noises. Tested unit. Pilots were lighting as designed. No issues at this time p. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near San Marcos, TX 78666
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not filling and not washing. Found valve connection was not connected to control causing unit not to fill and wash. Connected connection, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW0
Near Leander, TX 78641
David S
Job Details: 03/23/2021
"Arrived on site for washing machine not working. I inspected the unit and work area. I found error code f0e3 overload, f0e5 off balance load. I ran the unit through a diagnostics cycle. I found the unit working as designed. I inspected the gearcase and found it leaking oil. I spoke to the customer and found out the unit stops working on larger loads. ; ordrng 1 W11455453 (Gearcase) and 1 W10734521 (Slider)"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Elgin, TX 78621
Matthew
Job Details: 03/23/2021
Arrived onsite for dryer making noise. Upon inspection found worn bearings and belt. Replaced with roller kit. Tested unit and unit is functioning properly. No noise at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model JMC3415ES02
Near Buda, TX 78610
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not turning on. Found power filter fuse was bad. Replaced fuse, tested unit, unit works good. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS586FIEM04
Near Austin, TX 78749
Luis
Job Details: 03/23/2021
"Arrived on site for cooling complaint. Ran diagnostics fan and thermistors passed,ran defrost heater not powering on,removed cover found heater lead not fully inserted to harness,inserted led fully to harness heater powered on."
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUB2642LE3
Near Austin, TX 78737
Richard
Job Details: 03/23/2021
Arrived onsite for the refrigerator not making ice. During inspection found that the back liner has rusted out and is frosted up. There is a void in the insulation
We serviced a
KITCHENAID RANGE
Model KSGG700ESS1
Near Austin, TX 78748
Leonardo
Job Details: 03/23/2021
Arrived on site to teplace convection fan and broiler igniter. Replaced both parts test unit and unit test good job complete.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect washer for leaking, upon inspection found the water valve cracked and allowing water to leak, replaced housing and tested. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW6120HW0
Near Wimberley, TX 78676
Andrew
Job Details: 03/23/2021
"Arrived on site to replace gear case and cam from previous diagnosis. Verified gear case was needed. Replaced gear case and cam, tested unit, unit still squealing. Drive belt was not ordered by previous tech. Needing drive belt to fix issue. Ordering new cam to ensure unit will be fix correctly on next visit. Office to reschedule. ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS331SDHM02
Near Georgetown, TX 78626
Wesley
Job Details: 03/23/2021
Arrived onsite and replaced icemaker harness and then the valve finding that the valve was not responding to proper voltage. New valve is working as designed. Advised customer on repair.
We serviced a
JENN-AIR RANGE
Model JDRP536HL00
Near Austin, TX 78723
Jacob
Job Details: 03/23/2021
"Arrived onsite for door to unit not shutting properly to keep the oven working. Customer showed on how they closed the door, it was a soft close from the customer. called tech line. To see if there are another issues for the door. Said the customer just has to close the door a little harder because of the door being heavy. Got Sr#7730324749. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model W2RXEMMWS00
Near Waco, TX 76706
Jonathan M
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace door gasket and tested unit. Unit began to seal as designed. I did notice that the door was hanging a little far down on the right hand side and was not level. Unit seems to be on an uneven surface and advise the customer to level out the refrigerator using shims. Unit is working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78729
David Z
Job Details: 03/23/2021
"Arrived on site to diagnose refrigerator not making ice and has rising temps. On arrival customer told me the freezer was not cooling properly and has made no ice. Checked temps and found RC at 37, and freezer at 20. Checked steps for sealed system. Found .67 Amps drawn, but compressor was getting hot to the touch. Checked evap and found no frost pattern on the bottom. Unit has a sealed system failure. Ordering sealed system parts. Office to schedule with sealed system tech. ; ordrng 1 WPW10313899 (Evaporator) and 1 W11209866 (Compressor) and 1 W10913906 (Access valve) and 1 WPW10143759 (Dryer)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Buda, TX 78610
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for not producing ice. Found fill tube and cup frozen. Removed ice, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Burnet, TX 78611
Cliff
Job Details: 03/23/2021
Arrived on site to diagnose a dishwasher that won't start. Found door strike missing from unit. Strike will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11090487 (Strike)
We serviced a
WHIRLPOOL OVEN
Model KDRS483VSS03
Near McDade, TX 78650
Andy
Job Details: 03/23/2021
Arrived on site for range right door still not sensing closed properly. Tested and inspected unit and found loose screws around door behind seal. Tighten screws and tested unit. All operations are normal. No gas leaks present at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Buda, TX 78610
Andrew
Job Details: 03/23/2021
"Arrived on site to test unit for broken FC handle. Replaced handle, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDM03
Near Austin, TX 78702
Luis
Job Details: 03/23/2021
"Arrived on site for damaged door,found large dent on side wall of door caused g gasket not to fit in enclosure,replaced damaged door,remolded gasket checked door seal good."
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near Taylor, TX 76574
Andy
Job Details: 03/23/2021
Arrived on site for washer not completing cycles properly. Tested and inspected unit and found failed inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
FRIGIDAIRE DRYER
Model FER311FS0
Near Austin, TX 78705
Jacob
Job Details: 03/23/2021
"Arrived onsite for unit heating on its own and squeaking when in use. Upon investigation, found that the heating element wire had broken and was making constant contact causing it to heat on its own. Replaced heater and bearing kit. Tested unit. No issues at this time p. Job complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, TX 78744
Jacob
Job Details: 03/23/2021
Arrived onsite to replace tub. Replaced tub. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL COOKTOP
Model WCE77US0HS00
Near Georgetown, TX 78626
Tommy
Job Details: 03/23/2021
Arrived onsite for cooktop not receiving power. Upon arrival found unit unit wiring was good. Removed unit top and inspected. Unit T.O.D failed. ; ordrng 1 W10464566 (T.o.d)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/23/2021
Found valve hose not seating on valve threads. Attempted to realign hose to valve threads but threads were damaged. Replaced valve and mounted hose. Leak is gone. Ran through diagnostics to ensure their were no more leaks. No leaks detected. Job completed.
We serviced a
WHIRLPOOL DRYER
Model LG8651XWW0
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
Arrived on site for NOT HEATING AT ALL. Found thermal sensor was faulty. Removed thermal sensor and installed new thermal sensor. Dryer is heating as designed. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS02
Near Austin, TX 78746
Luis
Job Details: 03/23/2021
"Arrived on site for noise complaint. Diagnosed condenser coil vibrating,adjusted wheel base noise no longer present
We serviced a
WHIRLPOOL COOKTOP
Model WFC315S0JS0
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
"Arrived on site ,replaced right rear burner . Tested unit , burner is performing normally. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Leander, TX 78641
David S
Job Details: 03/23/2021
Arrived on site for microwave vent hood turning on by itself. I inspected the unit and work area. I inspected the wiring and found no broken or shorted out wiring. I found the control not turning the vent hood on all the time when called for. The customer stated the turntable also isnt working. I found good voltage to the turn table when heating. I spoke to the customer about the unit and the repair needed. I am ordering the turn table and returning with the control to complete the repair. ordrng 1 W10642989 (Turn table motor)
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Austin, TX 78748
Kevin
Job Details: 03/23/2021
"Arrived on site and inspected washer and found cold water valve is not working.After replacement confirmed washer is operating properly and ran a calibration cycle, job complete"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Austin, TX 78748
Robert
Job Details: 03/23/2021
Arrived on job for complaints of no water. Ran diagnostics and found no codes. Spoke to DW ordered control. ; ordrng 1 W11419171 (CONTROL )
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHB0
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
Arrived on site for no drain dishwasher . Ran diagnostics for drain and float error codes . Found drain motor had failed . Replaced motor . Reran diagnostics all checked normal . No water leaks detected at time of service. Job complete .
We serviced a
MAYTAG DISHWASHER
Model MDB8989SHZ0
Near Austin, TX 78759
David Z
Job Details: 03/23/2021
Arrived on site to diagnose dishwasher not draining. On arrival unit was full of clear water. Ran drain and can hear pump running. Checked disposal and found knockout is still in the unit. Removed knockout and retested. Unit is properly draining now. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Pflugerville, TX 78660
Scott
Job Details: 03/23/2021
"Arrived on site for no draining washer . Found drain pump had failed , replaced pump . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete ."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, TX 78704
Luis
Job Details: 03/23/2021
Arrived on site for defective compressor that was recently replaced. Removed compressor installed a 3rd compressor vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. Sr#SR#7730275673
We serviced a
FRIGIDAIRE DISHWASHER
Model FFCD2413US2A
Near Taylor, TX 76574
Jimmy J.
Job Details: 03/23/2021
"Arrived on site for RUNNING A CYCLE AND BOTTOM WASHER CAME OUT AND FELL ON THE HEATING ELEMENT. HAS WATER BACKED UP HAS A REAL BAD SMELL TO IT. Found lower spray arm melted into two pieces. I was only sent with a portion of the spray arm. Spray arm is two pieces. Ordering the actual spray arm and will return with all parts needed. Also, customer believes the mildew odor coming from their dishwasher is due to the first time the spray arm fell off and melted into the bottom of dishwasher. Now the spray arm has fallen off a second time and melted additional plastic into their drain tube. ; ordrng 1 5304517203 (Spray arm)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM354DSS5
Near Austin, TX 78726
Justin
Job Details: 03/23/2021
Arrived on site to install previously diagnosed parts. Upon further inspection I also found a visibly broken heating element. I re-quoted the customer with the new part. I installed the new sump and motor and then ran a diagnostics cycle and the unit ran with no leaks and as designed with the exception of the heating element not working. ; ordrng 1 W10703867 (Heating Element)
We serviced a
KITCHENAID TRASH COMPACTOR
Model KTTS505ESS0
Near Waco, TX 76710
Jonathan M
Job Details: 03/23/2021
Arrived on site for a trash compactor that?s not opening fully. Inspected unit and work area.Customer advised that the drawer just open up fully when she presses the yeah tell Pat. Found everything operational and advise the customer that it?s not supposed to completely open the door. She advised that her last unit used to and just wanted to make sure that it was working properly. Call complete.
We serviced a
MAYTAG DRYER
Model MGD6230HW0
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of noise. Found the blower wheel broken. Replaced blower wheel and motor. After replacement test operation.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Austin, TX 78745
Robert
Job Details: 03/23/2021
Arrived on job for complaints of refrigerator section warm. Found no air entering compartment from diffuser. The return air vent blockage took pictures foam blocks returned air. Removed blockage and now air flow normal.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW0
Near New Braunfels, TX 78130
Noah D
Job Details: 03/23/2021
"Arrived on site to inspect washer for leaking water in unit, customer had just washer HEAVY blankets and the unit drained completely but the customer wanted a blanket that has been wrung out. Ordering control per customer request. Office to reschedule ; ordrng 1 W10634026 (CONTROL )"
We serviced a
MAYTAG WASHER
Model MHW5630HW0
Near Austin, TX 78704
Jacob
Job Details: 03/23/2021
Arrived onsite to replace dispenser drawer. Replaced dispenser drawer. Tested unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/23/2021
"Arrived on site for customer complaint of unit not drying well, found lint clogged in air duct, I cleaned lint build up, unit tested good."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Round Rock, TX 78665
Tommy
Job Details: 03/23/2021
"Arrived onsite for unit bake not operating. Upon arrival found unit igniter was damaged and none operational. Job Completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW0
Near Manor, TX 78653
Matthew
Job Details: 03/23/2021
Arrived onsite for washer making squeaking sound. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and herd noise at the beginning of the spin cycle then it went away. Customer also recorded video of noise. Inspected under unit and did not find any visible signs of gear case failure but bring back just in case. Suspected belt slipping. Did find ware marks on pulley from belt. Ordering belt and cam and returning with motor. No stored error codes. Office to reschedule ; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)