We serviced a
MAYTAG WASHER
Model MVWC465HW3
Near Austin, Texas 78730
Scott
Job Details:
01/19/2022
"Arrived on site, replaced gearcase, cam ,. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
FRIGIDAIRE DISHWASHER
Model FGID2466QF7A
Near Austin, Texas 78758
David Z
Job Details:
01/19/2022
Arrived on site to follow up on dishwasher that not running. Installed new switch assembly and retested unit. Verified unit powered on and started a wash cycle. Unit is spraying and working as designed.
We serviced a
AMANA DRYER
Model NED4655EW1
Near New Braunfels, Texas 78130
Tyler L
Job Details:
01/19/2022
"Arrived on site for complaints of clothes not getting dry on the first try. Used vent tester to test airflow. Tested with vent hose attached, and found poor airflow. Tested with vent hose off, and found good airflow. Advised customer to have vents cleaned out by a professional vent cleaning company. Customer stated they have not been cleaned out in the 5 years she has been living there. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5600SQ0
Near Kyle, Texas 78640
Jacob
Job Details:
01/19/2022
"Arrived onsite to replace door switch. ordrng 1 WP3406107 (Door switch)"
We serviced a
KITCHENAID OVEN
Model KEBS207BSS00
Near Lakeway, Texas 78738
Leonardo
Job Details:
01/19/2022
Arrived on site to test unit for keypad error code. Found console will stop working out of the blue. Will need to replaced new console ordering new console office to reschedule. ; ordrng 1 W10452290 (Console)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017FS0
Near West Lake Hills, Texas 78746
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected microwave and found it is not heating, Megatron capacitor and diode would need to be replaced. While trying to uninstall microwave found mounting a point on the right hand side was stripped and broken off by installation case wrap and a new installation kit would be needed.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near New Braunfels, Texas 78130
Tyler L
Job Details:
01/19/2022
"Arrived on site for complaints of no heat and cycle not stopping on its own. Found unit tumbling, but not heating. Found plug part way plugged it. Plugged all the way in, and unit is now heating properly. Found outlet to be loose. Advised customer to have outlet inspected by electrician. Also found unit will not turn off on its own. Installed new timer and tstat. Tested unit and now turning off on its own. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Salado, Texas 76571
Tyler
Job Details:
01/19/2022
Arrived on site for dishwasher not draining water. Upon arrival customer stated unit was draining but not drying the dishes. After further testing I found no errors in diagnostics and heater functioning during tests. Found rinse aid dispenser dryer and ran out of rinse aid. Instructed customer on all whirlpool recommendations of use and care to improve drying capabilities. Unit functioning a designed.call complete
We serviced a
WHIRLPOOL COOKTOP
Model WCG77US0HS00
Near Austin, Texas 78746
Kevin
Job Details:
01/19/2022
"Arrived on site and adjusted all flame height to customer request/specifications. Cooktop is now correct and each burner is operating normally, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Leander, Texas 78641
Kimo
Job Details:
01/19/2022
Arrived onsite to install previously diagnosed pat. Upon arrival I gained access to the icemaker and replaced it. I tested icemaker and found it operating as designed. Job complete.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ0
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
01/19/2022
"Arrived on site to install previously diagnosed part. Removed sump and motor and installed new sump and motor. Ran diagnostics and first time didnt turn on wash motor. Gained access to the control and found the molex was not seated properly after previous tech left. Seated the molex properly and dishwasher completed all cycles as designed. Heating element sizzled water after drain pump completed draining water. No leaks detected. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Bastrop, Texas 78602
Matthew
Job Details:
01/19/2022
Arrived onsite for microwave hood light not functioning. Found failed bulb housing. Replaced housing and tested. Unit is functioning properly. Customer needed replacement bulb as well.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Kyle, Texas 78640
Luis
Job Details:
01/19/2022
"Arrived on site for icemaker not making ice. Diagnosed a defective icemaker replaced icemaker,icemaker ran through a cycle and filled with water. Tested ice bucket removal unit working as designed."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Temple, Texas 76501
Tyler
Job Details:
01/19/2022
Arrived on site for washer leaking water. Upon arrival confirmed complaint with customer. Found no errors in Diagnostics. After further visual inspection found no signs of leaks under unit. Ran all diagnostics cycles and found water draining but getting clogged in drain line under the home and back flowing back through the bottom of the toilet mounted to floor on left side of washer itself (photos of layout in sd). Instructed customer at this time they will need a plumber in order to resolve the leak/clog within drain lines of the home and washer would be ready for use as soon as plumbing issue is resolved. Call complete
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS11
Near Niederwald, Texas 78640
Leonardo
Job Details:
01/19/2022
Arrived on site to replace console and front door panel. Replaced parts test unit and unit test good job complete.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS0
Near Leander, Texas 78641
Kimo
Job Details:
01/19/2022
Arrived on for a leaking DW. Upon inspection I found that the supply line to the DW was leaking. I replaced it and tested unit and found no leaks.
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Canyon Lake, Texas 78130
Andrey
Job Details:
01/19/2022
"Arrived on site to test unit for not reaching temp, tested unit found that the customer is using aftermarket thermostat to measure temp, and stated that the unit is off by 25 degrees, customer was unaware that the unit has a calibration feature built in, educated customer on how to properly calibrate unit, left unit calibrated to +5 degrees, if more is needed customer to adjust according to their liking or cooking technique, at this time the unit is functioning and running as designed job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Georgetown, Texas 78628
Jonathan S
Job Details:
01/19/2022
"Arrived on site for refrigerator not producing ice. Inspected unit and work area. Found door wire harness broken (see SD-pic). Found yellow wire ( communication wire) and brown wire (IM switch wire) broken. Will need to replace door to correct.
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Georgetown, Texas 78628
Cliff
Job Details:
01/19/2022
Arrived on site to replace previously ordered parts for dishwasher. Replaced ui and console and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS04
Near Spicewood, Texas 78669
Leonardo
Job Details:
01/19/2022
Arrived on site to test unit for door hitting on right side. Found door had come of the hinge receiver. Removed door and secured door to the hinge receiver test unit and unit test good job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Canyon Lake, Texas 78133
Luis
Job Details:
01/19/2022
"Arrived on site for no ice. Ran diagnostics optics passed,no air flow from fan,error E2 on icemaker,ran harvest test failed. After power cycle selected max ice and fan powered on but weak. Good air flow from fresh food evaporator fan,no ice build up on evaporators. diagnosed unit will need a new main control,ice box fan and icemaker.; ordrng 1 WPW10675033 (Main control)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near New Braunfels, Texas 78132
Luis
Job Details:
01/19/2022
"Arrived on site. Powered unit on,found deli ui unresponsive,removed deli ui found damaged and broken wires in harness unit will also need a deli door. ; ordrng 1 W10815674 (Deli door)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHV00
Near New Braunfels, Texas 78130
Andrey
Job Details:
01/19/2022
"Arrived on site to test unit for lights not working, tested unit found RC top lights not working and FC light not working, replaced freezer light module, all functions returned to normal, unit is now running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Canyon Lake, Texas 78133
Luis
Job Details:
01/19/2022
"Arrived on site for no ice. Icemaker not running through a forced cycle replaced defective icemaker,icemaker ran through a cycle and filled with water"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS00
Near Marion, Texas 78124
Luis
Job Details:
01/19/2022
"Arrived on site. Installed ui control prev tech diagnosed as defective,ran unit through diagnostics,optics passed,fan powered on,no errors,ran harvest test ice dumped,ran fill test and all test passed. If issue continues will need a new high voltage main control board and ice box fan."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Manor, Texas 78653
Matthew
Job Details:
01/19/2022
"Arrived onsite to replace previously diagnosed parts. Replaced upper rack, stops and badge. Tested unit and unit is functioning properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Round Rock, Texas 78665
Cliff
Job Details:
01/19/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found ambient temp preventing unit from running normally as it is in the garage. All parts and components test good. No water hooked up to unit.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Buda, Texas 78610
Robert
Job Details:
01/19/2022
Arrived on call for complaint of air flow issue. Found the air flow good.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ2
Near Buda, Texas 78610
Robert
Job Details:
01/19/2022
Arrived on call for complaint of burner not fully lighting. Found the spreader damaged. Will need to replace spreader. Please send RJ ; ordrng 1 W11367086 (Spreader)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near New Braunfels, Texas 78130
Tyler L
Job Details:
01/19/2022
"Arrived on site for complaints of unit sparking. Found arching mark near the front right of the upper rack. Customer has been leaving upper rack in unit at all times. Advised customer to only use upper rack when needing to cook two items at once, and to leave the rack out of unit at all other times. Used cavity paint to cover exposed bare metal. Tested unit with and without the upper rack. Unit functioning as designed. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Andice, Texas 78628
Jonathan S
Job Details:
01/19/2022
Arrived on site for dishwasher not washing. Inspected unit and work area. Performed diagnostics mode and found error code F4-E3 motor fault. Monitored test cycle and found wash motor not activating. Measured outgoing voltage to wash motor and found 120 volts. Measured resistance at motor and found opened circuit. Found failed wash motor/ sump assembly. Removed failed sump assembly and installed new. Performed diagnostics mode and monitored test cycle. Found all components operating and heating element drawing 7.5 amps. Spoke with customer on service performed. No water leaks detected during service.
We serviced a
KITCHENAID MICROWAVE
Model KODE500ESS01
Near Nolanville, Texas 76559
Tyler
Job Details:
01/19/2022
"Arrived on site for wall oven not turning on after self cleaning was preformed. Upon arrival confirmed complaint and found proper power supply to unit. After further testing found the following results: Bake(L) 19.6ohms, broil(L) 14.1ohms, bake(U) 19.7ohms, broil(U) 14ohms, both oven sensors 1.085kohms, tod(U) 0.1ohms, tod(L)blown, and thermal fuse on L1 (black wire) was also blown. Called techline and spoke with Chris sr#7732760419. Was instructed to order thermal fuse (WPW10545291) and replace fuse and tod to lower oven.; ordrng 1 WPW10545291 (Thermal fuse)"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78727
David Z
Job Details:
01/19/2022
"Arrived on site to diagnose dryer that isn't drying clothes. Ran unit and could verify good heat. Checked airflow with tester and found almost no suction, unit was actually blowing out. Disconnected dryer hose and ran disconnected and verified good suction and airflow. Customer has a restriction in the vents and its causing no airflow. Provided contact info for Dryer Vent Wizard to resolve venting. Unit is working as designed. Call complete."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Round Rock, Texas 78665
Cliff
Job Details:
01/19/2022
Arrived on site to replace previously ordered parts for cooktop. Replaced switch harness and all is working properly at this time. No other parts are needed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
01/19/2022
Arrived on site to install previously diagnosed parts. Gained access to hinges and installed new pads. Door opens and closes without swinging. Gave customer a leave behind. Job completed
We serviced a
WHIRLPOOL RANGE
Model KCGC506JSS
Near Driftwood, Texas 78619
Robert
Job Details:
01/19/2022
Arrived on call to replace previous diagnosed part. Igniter working properly but gas flow on ignition ring low. Order lip kit and valve. ; ordrng 1 W11381267 (Assembly) and 1 W11502161 (LP kit)
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GS0
Near Austin, Texas 78703
Jacob
Job Details:
01/19/2022
"Arrived onsite for unit leaking. Tested the unit, and did see it was leaking from underneath the unit at the sump and motor. Replaced sump and motor. Tested the unit and unit tested good. Customer also wanted to replace the sound pad at the bottom of the unit. Ordered part. Rescheduled with customer ; ordrng 1 W11223838 (Shield pad)"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS
Near Austin, Texas 78738
Leonardo
Job Details:
01/19/2022
Arrived on site to replace inner window pack. Replaced window pack test unit and unit test good job complete.
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Nolanville, Texas 76559
Al
Job Details:
01/19/2022
Arrived on 1/2 for dryer making rattling noises. Confirmed the complaint and removed and replaced the pulley and the belt. Reassembled and unit tested properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Nolanville, Texas 76559
Al
Job Details:
01/19/2022
"Arrived on 2/2 on washer not washing properly. Checked actuator and according to Technical Service Pointer #: W11531483 Rev B I confirmed the issues was because of the actuator, which was defective and needed to be replaced. Customer satisfied, Job complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Fort Hood, Texas 76544
Al
Job Details:
01/19/2022
"Arrived to inspect screeching noises from the washer just before spin cycle. Confirmed the complaint and removed and replaced the gearcase, cam, actuator and used BELT from previous call # 328005 (SANCHEZ). Reassembled and unit tested properly without any issues. Job complete"
We serviced a
MAYTAG DRYER
Model MEDB725BW0
Near Mustang Ridge, Texas 78610
Jacob
Job Details:
01/19/2022
"Arrived onsite for unit making noise during operation. Upon further inspection, found that the idler roller was stuck and not moving. Replaced idler roller. Tested the unit. Unit tested good. No issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Austin, Texas 78758
David Z
Job Details:
01/19/2022
Arrived on site to examine refrigerator door that had damage. Found both RC compartment doors had scrapes and scratches on them. Ordering left and right RC doors. Office to schedule when doors arrive. Pictures saved to SD. ; ordrng 1 W11435344 (Left Door) and 1 W11435343 (Right Door)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404EBL2
Near Austin, Texas 78736
Leonardo
Job Details:
01/19/2022
Arrived on site to test unit for unit leaking. Test unit and found unit leaking from dispenser and tub gasket. Also found uppe racks broken and heating element deform making bottom spray arm not turn correctly.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, Texas 78641
Kimo
Job Details:
01/19/2022
Arrived onsite for range with left front burner not working. Upon inspection I found the burner cap misaligned I adjusted it and tested unit and found unit operating as designed.job complete.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS2
Near Leander, Texas 78641
Kimo
Job Details:
01/19/2022
Arrived on to install latch. Upon arrival I installed latch (provided by customer) tested unit and found it operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Austin, Texas 78729
David Z
Job Details:
01/19/2022
"Arrived on site to follow up on refrigerator that had inconsistent ice production. Unit seems to be making cubes more often now, but sometimes has large chunks. Replaced icemaker to resolve double fills and inconsistency. Unit now working as designed. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Bastrop, Texas 78602
Matthew
Job Details:
01/19/2022
Arrived onsite for range with potential gas leak. Upon arrival unit was powered down and gas shut off. Turned gas on and filled lines. Checked for leaks and found none. Powered unit on and tested. All burners and bake igniters are functioning. Bake function is cycling properly. Tested unit again with electronic leak detector and could not detect any leaks. Customer stated happened when initiating bake cycle. Could not duplicate any issues or detect any leaks at this time. Job complete reported findings to safety team 7732737013
We serviced a
WHIRLPOOL DISHWASHER
Model JDB9000CWS2
Near Austin, Texas 78749
Leonardo
Job Details:
01/19/2022
Arrived on site to test unit for unit not washing correctly. Found unit leaking from diverted motor. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
01/19/2022
"Arrived on site to install previously diagnosed part. Found suction line collapsed when I removed the RC evaporator cover. Also found evaporator housing was cracked. Called new warranty to report my findings and spoke to David. Ordering compressor, evap housing W11435997, access valve TJ90SF8404, service tap W10913906, non uv drier W10843121, tubing kit and evaporator W11492867. Will return with all parts. Drain pan (returning with) will need replacement. Customer stated the fridge cools better than the freezer which is odd based on the suction line in the RC being collapsed. I took pictures of the collapsed suction line. David asked that we include this photo when we reach out regarding repair and autho for parts needed. ; ordrng 1 W11435997 (Evaporator housing) and 1 W11492867 (Evaporator) and 1 W10832994 (Compressor) and 1 TJ90SF8404 (Access valve) and 1 W10843121 (Non uv drier) and 1 W10913906 (Service tap) and 1 Tubing (Tubing kit)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDM06
Near Pflugerville, Texas 78660
Jimmy J.
Job Details:
01/19/2022
"Arrived on site for NOT COOLING/FREEZING. Refrigerator was located at the maintenance garage located at the main office. Took temps and FC was 5 and RC was 38. Fan is running. Gained access to evaporator and found molex connector that comes from the main harness to the heater connector was not plugged in. This is why frost accumulation would not melt eventually causing no cooling. Researched notes from my self and previous tech. We never accessed the evaporator for the in warranty repairs. Also noticed at some point between our previous visit and today someone other than us replaced the thermistor. I know this because the thermistor was wrapped with foil tape and zip tied. This is not the way they come from the factory. IT IS the way we recommend replacing the thermistor, so it was done correctly.
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near Round Rock, Texas 78665
Cliff
Job Details:
01/19/2022
Arrived on site to diagnose a dryer that is not cycling properly. Found unusual sound from motor when stopping and it is causing the unit to shut off with heavier loads. Motor will need to be replaced to complete repairs.; ordrng 1 WP697772 (Blower) and 1 W11364931 (Motor)
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Georgetown, Texas 78626
Cliff
Job Details:
01/19/2022
Arrived on site to diagnose a refrigerator that is not cooling properly. Found when evap fan harness was replaced wiring wasn't fully connected and connection for rc air temp thermistor was open. Rewired unit properly and all is working properly at this time. No further repairs needed and no leaks were found at time time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Round Rock, Texas 78664
Jimmy J.
Job Details:
01/19/2022
Arrived on site for Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778 . . .SP W11540964 - Special Project S17304 - Removed element and installed new element. Ran diagnostics and no error codes came on. Completed all diagnostics cycles without issue. No leaks detected. Heating as designed. Job completed.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Hutto, Texas 78634
Cliff
Job Details:
01/19/2022
Arrived on site to replace previously ordered parts for microwave. Replaced filter control board and found no change. Is. Noted cavity thermostat open and wiring to thermostat burnt. Thermostat and wire will need to be replaced to complete repairs. Office to set return appointment.; ordrng 1 W11568584 (Cavity t-stat)
We serviced a
WHIRLPOOL COOKTOP
Model KCGS356ESS00
Near Andice, Texas 78628
Jonathan S
Job Details:
01/19/2022
Arrived on site for cooktop when turning on back left burner all burners continue to spark. Inspected unit and work area. Verified failure and disassembled unit. Found spark igniter harness not seated properly on valve. Corrected harness and tested operation. Assembled unit and tested all burners. Unit is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Liberty Hill, Texas 78642
Kimo
Job Details:
01/19/2022
Arrived onsite for refrigerator with ice buildup in rc Upon inspection I found that there was ice coving the rc evap. I steamed ice off and checked seating and found that the unit wa on AD so I set it to 8hr defrost cycle.
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15PHZS0
Near Austin, Texas 78759
Scott
Job Details:
01/19/2022
Arrived on site for light flashing and . No or really poor ice cubes . Found clean and replace filter light flashing . Ran diagnostics and when filling almost no water entering unit . Removed filter water flow improved . Passed all diagnostics tests . Recommended replacing filter and running a clean cycle . Left filter out .No water leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL DRYER
Model LGN2000KQ1
Near Leander, Texas 78641
Kimo
Job Details:
01/19/2022
Arrived onsite to install properly diagnosed pats. Upon arrival I installed all new parts and tested unit and found unit operating as designed.
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FS01
Near San Marcos, Texas 78666
Robert
Job Details:
01/19/2022
Arrived on call to replace previous diagnosed parts. The screws ordered are for the bottom of door and needed. But the screws that hold item #1 to item #8 are not showing in breakdown. The original screws are broken of in item #8 and will need to be replaced. ; ordrng 2 Screws (Research)s
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Bastrop, Texas 78602
Matthew
Job Details:
01/19/2022
Arrived onsite for dishwasher leaking. Upon arrival put unit in diagnostics and found stored error code for vent wax motor. Ran unit in auto test and could not identify a leak. Ran heavy cycle for 20 min and still couldnt identify a leak. Customer had video of water on toe kick and insulation on toe kick has water mark indication. Called tech line for assistance SR#7732764283. Tech found no known issues. Recommended customer leave toe kick out to see if leak could be verified when in use. Customer will monitor. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model GD5SHAXKB00
Near Austin, Texas 78751
Matthew
Job Details:
01/19/2022
Arrived onsite for refrigerator not cooling. Upon inspection found both compartments warm.
We serviced a
MAYTAG DRYER
Model MEDB400VQ0
Near Austin, Texas 78748
Jacob
Job Details:
01/19/2022
"Arrived onsite for not drying correctly. Looked at the unit and tested it. It was set in low heat, put the unit in medium heat, and re tested the unit. Unit got hotter. Let customer know that the unit will not dry well for a small load when in normal mode and that they should use timed dry for small loads. No issues at this time. Job complete"
We serviced a
KENMORE REFRIGERATOR
Model 106.454238
Near Georgetown, Texas 78628
Cliff
Job Details:
01/19/2022
Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker motor failed and replaced icemaker. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5RHEXNL00
Near Austin, Texas 78759
Scott
Job Details:
01/19/2022
"Arrived on site for ice maker not making ice . Found ice maker with cubes stuck in rake and ice flowing over tray . Replaced ice maker , ran harvest all checked normal . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Austin, Texas 78759
Scott
Job Details:
01/19/2022
Arrived on site for storage draw not sitting properly. Glides are in good shape . Ordering rail and draw to correct placement of draw . Call to set return ; ordrng 1 W10813962 (Draw) and 1 WPW10306546 (Rail base)
We serviced a
GE REFRIGERATOR
Model GSS23WSTASS
Near Kyle, Texas 78640
Luis
Job Details:
01/19/2022
Arrived on site for unit not defrosting. Bimetal reading good found defrost heater missing jumper wire defrosted evaporator installed new heater correctly
We serviced a
MAYTAG WASHER
Model MHW5500FW0
Near Austin, Texas 78757
Scott
Job Details:
01/19/2022
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSS30C6EYB03
Near Austin, Texas 78739
Leonardo
Job Details:
01/19/2022
Arrived on site to drop off part. Left part at front door job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Austin, Texas 78730
Scott
Job Details:
01/19/2022
"Arrived on site for washer not starting . Found door latch broken off . Ordering strike . No water leaks detected. Call to set return. .; ordrng 1 W11091027 (Door strike)"
We serviced a
WHIRLPOOL WASHER
Model WFW6620HW0
Near Bastrop, Texas 78602
Matthew
Job Details:
01/19/2022
Arrived onsite for washer locked. Upon inspection found UI locked. Removing control lock corrected issue. Ran test cycle and all in currently functioning. Job complete
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near San Marcos, Texas 78666
Andrey
Job Details:
01/19/2022
"Arrived on site to test unit for not working correctly, tested unit found broken right top rack wheels and top right track wheels , also float switch was stuck causing unit to drain none stop, adjusted float switch, need parts to complete job, office to reschedule ; ordrng 2 WP8575897 (Wheel assembly)s and 2 W10888592 (Rack wheels)s"
We serviced a
WHIRLPOOL OVEN
Model KFGC506JSS01
Near Austin, Texas 78731
Scott
Job Details:
01/19/2022
arrived on site for oven shutting off . Found breaker tripping when oven is in use . Found convection fan not working . Ordering fan and valve to have just in case . No gas leaks detected at time of service ; ordrng 1 W11239228 (Dual valve) and 1 W10794440 (Convection fan motor)
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78702
Jacob
Job Details:
01/19/2022
"Arrived onsite to replace heating element as per whirlpool. Replaced heating element, no issues at this time. Job complete"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Kyle, Texas 78640
Leonardo
Job Details:
01/19/2022
Arrived on site to test unit for oven not heating. Found bad console and control board. Will order new console office to reschedule ; ordrng 1 W11297728 (Console)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC703HPS01
Near Austin, Texas 78705
Jacob
Job Details:
01/19/2022
Arrived onsite to replace parts. Replaced the fan assembly along with extra pieces of gasket to help keep the reservoir from freezing. No issues at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ00
Near Cedar Creek, Texas 78612
Matthew
Job Details:
01/19/2022
Arrived onsite for refrigerator ice maker not making ice. Upon arrival tested unit. Found ice maker error. Force tested ice maker and would not complete cycle. Replaced ice maker. Tested unit after replacement and unit is now functioning properly. Unit cycled and filled. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW9400SU00
Near Austin, Texas 78746
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected washer and found drain catch is full of debris and what resembles potting soil missed with concrete, took pictures. Attempted to clean out washer with wet vac and try to reassemble drain pump. Drain catch gasket would not stop leaking. Replaced drain pump but washer will still not drain completely there is likely more debris clogging up drain system before and after pump.
We serviced a
KITCHENAID DISHWASHER
Model KUDS50FVSS0
Near Austin, Texas 78746
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected dishwasher and found saved error code 8/4, inspected float switch and found water in plastic tray. After drying up water ran a diagnostic cycle and confirm there was no active leaking from the dishwasher. Took a 20 second video and uploaded it to KB/service management of dishwasher not leaking. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, Texas 78750
David Z
Job Details:
01/19/2022
"Arrived on site to follow up on dishwasher making louder than normal noise when running. Replaced the rinse aid dispenser and ran unit. Tested a couple of cycle starts and runs and found bo further abnormal noise, everything sounds good. Call complete."
We serviced a
GE WASHER
Model GDT635HSJ255
Near Georgetown, Texas 78628
Jonathan S
Job Details:
01/19/2022
Arrived on site for dishwasher not heating. Per diagnostics mode and tested components and found no heat from heater. Gained access to control and measured resistance on heating element circuit and found opened. Gained access to resettable fuse and tested resistance and found closed. Measured resistance at control on heating circuit again and found 26 ohms. Measured resistance on thermistor at 9.26 K. Performed diagnostics mode and measured amp draw to heater and found 6.9 amps. Found heater working. Found resettable fuse was at fault.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSF705HPS01
Near Austin, Texas 78737
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected refrigerator found early last week customer experienced frost buildup inside of freezer section. Six days ago they removed the frost themselves. Now during the service call the evaporator looks normal and there is no excessive moisture or frost in the freezer section. Issue is likely due to a food item causing an air gap and allowing moisture from the exterior to build up inside the freezer. Customer corrected the issue in advertently by emptying freezer and clearing out frost. Frost has not returned in the six days cents they corrected the freezer., Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBW00
Near Austin, Texas 78757
David Z
Job Details:
01/19/2022
"Arrived on site to diagnose refrigerator that isn't providing adequate cooling. Customer said they found some ice built up behind the deli drawer. They showed me pictures and the ice buildup wasn't massive, and looked like an air leak. Checked Temps and found both RC and FC are both about 10-12 degrees high. Compressor is scalding hot. Unit isn't cooling well enough due to a weak or failed sealed system.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, Texas 78728
David Z
Job Details:
01/19/2022
"Arrived on site to diagnose washer that is making a lot of noise and walking when in use. Ran error codes and found F7E6, F7E7 both for motor issues. On inspecting the unit it was severely off level and diving to one side. Checked the basket and found the hub had play and the basket could move. Replaced hub, leveled unit with a level, and replaced shift actuator with the updated part. Calibrated unit and tested. Verified unit is much more quiet and centered with no further abnormal movement. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Dripping Springs, Texas 78620
Robert
Job Details:
01/19/2022
Arrived on call for complaint of icemaker not working and still freezing in refrigerator. Found the damper not closing properly sometimes and allowing cold air to freez food in refrigerator. For the icemaker we have power but gear damage. After replacing test damper and icemaker return to home position.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Georgetown, Texas 78628
Jonathan S
Job Details:
01/19/2022
"Arrived on site for range oven door glass broken. Inspected unit and work area. Found outer glass broken. Removed door assembly and found all else intact. Will need to replace outer door assembly.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC1
Near Austin, Texas 78746
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected washer and found it is not agitating properly, disassembled Gearcase assembly and found cam kit lifter is sheared at the top, Gearcase and all components will need to be replaced and would need to have agitator on hand as well if needed.; ordrng 1 W10834890 (Washplate) and 1 W11164183 (Gearcase) and 1 W10721967 (Cam kit) and 1 W10808317 (Belt) and 1 W10677723 (Motor) and 1 W11398781 (Actuator)"
We serviced a
GE RANGE
Model PHP9030SJ2SS
Near Austin, Texas 78733
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected cooktop and found customer is experiencing right front element not staying on. Issue is very intermittent. During service call element is working properly. Took several videos and uploaded to KB/service management and KB/AHS. Also uploaded customers video where it took four attempts to get element to stay on. At least two other companies have been on site and rebuilt cooktop completely. Including cooktop surface, customer is aware that some pots and pans are better than others. The pan shown in his video is very wobbly and should never be used again. The largest pan in the video works best and the reddish/pink one although working is not as quick to heat as the large pan in the video. T
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Round Rock, Texas 78681
Cliff
Job Details:
01/19/2022
Arrived on site to replace previously ordered parts for dishwasher. Tub assembly dented near upper seam and it will need to be reordered. Office to set return appointment. ; ordrng 1 W11409865 (Tub)
We serviced a
KITCHENAID DISHWASHER
Model KDFM404KPS0
Near Austin, Texas 78733
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected dishwasher and found saved error code 8/4, inspected float switch and found water in plastic tray. After drying up water ran a diagnostic cycle and confirm there was no active leaking from the dishwasher. Took a 20 second video and uploaded it to KB/service management of dishwasher not leaking. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE404DSS0
Near Austin, Texas 78759
Scott
Job Details:
01/19/2022
"Arrived on site ,replaced bottom rack rails . no water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model PFSS6PKXASS
Near Austin, Texas 78746
Kevin
Job Details:
01/19/2022
"Arrived on site and inspected refrigerator and found no ice production. Reset icemaker and immediately cycled and filled with water. Also found customer is experiencing water on the bottom of the fresh food section, took one pitcher. Removed fresh food evaporator cover and found drain is working properly, foil edge on the evaporator cup has deteriorated and Styrofoam on evaporator cover is beginning to disintegrate. Added foil tape to attempt to restructure drain and correct water path. If this does not work a new evaporator cover will be needed. Also found door Molien is worn at the top and a spring is missing that keeps it straight when the door is closed. Raised left foot so that Molean goes into receiver again.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near San Marcos, Texas 78666
Andrey
Job Details:
01/19/2022
"Arrived on site to replace previously diagnosed control board, replaced control board, tested unit through diagnostics cycle, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model MHWE201YW00
Near Austin, Texas 78702
Jacob
Job Details:
01/19/2022
"Arrived onsite for unit giving error for water sensor. Opened up the back of the unit and saw that the connector for the water level switch was hanging off. Re plugged in the water level sensor. Tested the unit and unit was working with no issues. Just let the customer know that the connector for the sensor for some reason can slip off easy, customer zipped tied the connector to keep in place. Did not need any parts to service the unit. No issues at this time. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Austin, Texas 78702
Jacob
Job Details:
01/19/2022
Arrived onsite to replace parts ordered by the previous tech. Replaced parts. No issues at this time. Job complete
We serviced a
KITCHENAID OVEN
Model KEMC378KSS04
Near Cedar Park, Texas 78613
David Z
Job Details:
01/19/2022
Arrived on site to follow up on microwave oven combo that was not heating in the MW. Disassembled side panel and rechecked HV system. Found voltage and components good. Found the blue wire for the transformer was loose die to connector. Tightened connector and retested unit. Verified unit working is working as designed. Tested cup of water and verified it is heating as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, Texas 78641
Kimo
Job Details:
01/19/2022
Arrived onsite for range oven not igniting. Up inspection I found the back ignitor is burnt out.I am ordering 1x w11176454 bake ignitor. ordrng 1 W11176454 (IGNTR)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGHB2867PF7A
Near Killeen, Texas 76549
Al
Job Details:
01/19/2022
Arrived to inspect unit with cooling issues. Confirmed the complaint and found 54 freezer and 64 degrees in refrigerator compartment. Checked the back of the unit and found there is a void in the insulation
We serviced a
MAYTAG WASHER
Model MVWB835DW1
Near Dripping Springs, Texas 78620
Robert
Job Details:
01/19/2022
Arrived on call for complaint that buttons not working. Found the console has failed. Replace the console
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near San Marcos, Texas 78666
Robert
Job Details:
01/19/2022
Arrived on call for complaint of some buttons not working. Confirm the start button not responding.