Near Austin, TX 78727
David S
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL ET18GKXDN00 Arrived on sit for fridge not cooling. I inspected the unit and work area. I found the freezer evap full of ice. I turned the defrost timer to defrost and found the heating element not coming on. I connected the heating element to the tes terminal and found it coming on and heating. I got authorization to install a new defrost time and bi metal. I installed both new and defrosted the unit. Unit is operating as designed. No water leaks detected.
Near Austin, TX 78728
David Z
Job Details: 06/12/2020
DISHWASHER WHIRLPOOL WDT710PAYM3 "Arrived on site to continue diagnosis on dishwasher not draining. Checked drain hose and found drain hose barely moving water. Used shop vac to suck out debris in hose. Checked and hose is now flowing water properly and working as designed. Customer said hey also had a leak. Checked and found leak coming from inlet valve. Tried tightening hose and valve was still leaking. Needs new inlet valve. ; ordrng 1 WPW10327249 (water intake valve)"
Near Pflugerville, TX 78660
David S
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for fridge making a knocking noise. I inspected the unit and work area. I activated the air baffle, evap fan, condenser fan and compressor, and could not create the noise. I inspected the evaporator and found a good frost pattern and no ice build up. Based off what the customer described it sounds like the he damper control going bad. I replaced the damper control. No water leaks detected. Job complete."
Near Leander, TX 78641
Lou
Job Details: 06/12/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site to inspect microwave noises. Upon further inspection, the customer advised that the unit is heating fine, but at the end when the unit turns off, they hear a loud cracking sound. I turned the vent fan on and could hear the damper opening and when I turned it off, it made a loud clank. I pulled the unit from the wall and found the damper bent and not closing securely. I attempted to adjust the damper and placed a piece of foam on the fan cover in between the cover and the damper to try and reduce the noise. Tested and the damper and it is still loud. I inspected the damper on the vent outside and it was good and not making any noises. .; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10843943 (damper) and 1 W11229580 (adapter)"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/12/2020
OVEN JENN-AIR JJW2830IL00 "Arrived on site for oven having intermittent error code F6-E4. Found service pointer W11426978. Service pointer is a correction to tech sheet and states possible fan speed error. Performed diagnostics mode and verified error code, cleared error code. Activated upper cooling fan. Found fan not starting but could hear motor humming. Tested lower fan and found running. Tested upper again and fan came on. Will need to replace both cooling fans. Office to schedule appointment when ETA is available. ; ordrng 1 SEENOTE (SCHEDULE RETURN ) and 2 W11248652/QTY2 (BLOWER)s"
Near Dripping Springs, TX 78620
Robert
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on job to replace icemaker. Previous technician ordered wrong icemaker need one for freezer section. ; saved tckt
Near Temple, TX 76504
Jonathan M
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Arrived on site for refrigerator that was not cooling in the freezer or refrigerator sections. Inspected unit and work area. Found unit frosted over the evaporator in evaporator cover. Placed unit in service diagnostics and ran tests on the evaporator fan, damper control, thermistors, defrost sensor, and heater. All tests ran as designed except for the defrost sensor. Inspected evaporator and found defrost sensor inside a plastic clip that was not surrounded by ice. Removed the sensor and tested resistance through the defrost sensor. Found the defrost sensor within range and dropping in resistance due to being taken out of the freezer section. Steamed off ice, replaced the defrost sensor clip with metal tape around the steel evaporator line, and tested unit. Unit began to cool both sections. If customer calls back, please order the defrost sensor. Call complete."
Near Austin, TX 78757
David Z
Job Details: 06/12/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to install previously diagnosed parts to resolve water leak from dispenser area. Replaced dispenser and drawer. Checked vent house and found water in vent hose as well. Installed deflector coupling. Retested and all is now working as designed. No water leaks found. Call complete.
Near Lakeway, TX 78734
Brandon
Job Details: 06/12/2020
REFRIGERATOR GE zisb480dmb "Arrived on site for customer complaint of unit have icicles and not freezing properly. Found condenser needed cleaning, and if icicles keep forming, may need drip pan for evaporator."
Near New Braunfels, TX 78132
Richard
Job Details: 06/12/2020
COOKTOP KITCHENAID KCGC506JSS00 Arrived onsite for the cook top with soot damaged. During testing found that the orifices are correct and installed correctly. Found LF RF burners were damaged from the soot and the both grates. While testing found no soot coming out . Soot is gone . Called Whirlpool safety and they stated to replace the front burners and caps and both grates. Ordered parts and office to reschedule. ; ordrng 1 W11344538 (CAPS) and 2 W11344539 (BURNER HEAD)s and 2 W11380124 (GRATE)s
Near Mustang Ridge, TX 78610
Jacob
Job Details: 06/12/2020
WASHER WHIRLPOOL WTW4955HW1 "Arrived onsite to replace basket. Tested unit. Could not find noise. During drain and spin, could hear golf ball sounds during slow down. Called Techline. Suggested to change control board and motor. Control is causing the motor to make a noise during slow down. Got Sr#772805989. Ordered parts. Rescheduled with customer; ordrng 1 W10832724 (drive motor) and 1 W11256105 (cntrl-elec)"
Near Georgetown, TX 78626
Cliff
Job Details: 06/12/2020
DRYER WHIRLPOOL WED5000DW2 Arrived on site to replace heating element for dryer. Replaced element and tested unit. Found no abnormal noises and all working properly at this time.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/12/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived on job to replace console. After replacement test operation all functions working properly. No leaks detected at time of service.
Near Austin, TX 78735
Luis
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site for no water diagnosed water tank freezing found cold air migrating around damper housing with damper closed added sealer around gaps.
Near Seguin, TX 78155
Richard
Job Details: 06/12/2020
DRYER AMANA NED4655EW1 Arrived onsite for the dryer making a noise. During testing found that the velvet on the drum has come off and the drum is out of round as well. Ordering parts and office to schedule . ; ordrng 1 W10899578 (drum)
Near Leander, TX 78641
Lou
Job Details: 06/12/2020
DRYER WHIRLPOOL WED5000DW2 "Arrived on site to inspect dryer taking too long to dry clothing. Upon further inspection, I found the unit in a tight location in the laundry room. I found that the vent tube at the back of the unit was crushed due to the unit being pushed back too far, but due to the size of the laundry room and a door be next to the dryer, the customer has no choice in placement of the unit. I opened the unit door and pressed the door switch closed and turned the unit on. I found the element illuminating at the back left corner vent area and the unit was beginning to get hot. Using my vent test kit, I tested airflow to the unit and with the vent hose connected to the unit at the back and the unit pulled out so no restriction in the tube, the unit failed. I removed the tube from the unit and retested and it passed. I checked the vent tube in the wall and found a small amount of lint up inside the tube in the wall. I advised the customer of my findings and attempted to adj
Near Lorena, TX 76655
Jonathan M
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to pick up data logger. Picked up datalogger and will return to the office for readings. Office will need to contact customer after scheduling has been called, Whirlpool has given us a repair to be made, and parts have been ordered.; saved tckt"
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/12/2020
WASHER WHIRLPOOL MVWB765FW4 "Arrived on site to inspect washer for balanced while spinning, upon inspection found the back feet had not been leveled, keeping it leaned while spinning. Instructed customer to have it leveled. Job complete"
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/12/2020
WASHER MAYTAG MHW5630HW0 "Arrived on site for leaking under washer door. Inspected unit and work area. Found traces of water possible leaking from dispenser. Performed diagnostics mode and activated inlet valve. Found water leaking from dispenser. Removed dispenser and installed new. Tested dispenser operation and observed for water leakage. Ran automatic test cycle. All tested good, no water leaks detected."
Near Georgetown, TX 78628
Cliff
Job Details: 06/12/2020
MICROWAVE JENN-AIR JMW2430DP00 Arrived on site to diagnose a microwave oven combination that is giving error codes. Found user interface giving stuck key error. It was also resetting itself and throwing the error over and over. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Spicewood, TX 78669
Robert
Job Details: 06/12/2020
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on job for complaints of low amount of water entering dishwasher. Found the inlet valve blocked with what looks like blue gelatin. After replacement test operation. No leaks detected at time of service.
Near Leander, TX 78641
Lou
Job Details: 06/12/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect oven not working. Upon further inspection, the customer advised that the time runs fast (time jumping) and shuts off. Upon further inspection, I found the unit not connected to WiFi. Placed unit in diagnostics and found error code F6E4. Cycled power to the unit and removed and replaced the main ACU and cycled power again then removed and replaced the console and cycled power back on. Programmed unit and tested and unit is operating as designed. Rechecked for error codes and none found. Job completed. Recommended to customer to connect unit to WiFi."
Near Austin, TX 78737
Luis
Job Details: 06/12/2020
REFRIGERATOR LG LMXS30776S/02 "Arrived on site to install parts previous tech diagnosed. Installed main control,pcb,display and case,found no water or ice dispensing,ice door receiving power,auger and valve no power ordering left side door; ordrng 1 ADD74236501 (DOOR) and 1 NEEDAUTHO, states that autho needed"
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 "Arrived on site to inspect fridge for not illuminating, upon inspection found the lights out in freezer and fridge, ordering correct module.; ordrng 1 W10843353 (FREEZER )"
Near McGregor, TX 76657
Jonathan M
Job Details: 06/12/2020
DRYER GE GTD42EASJ2WW "Arrived on site for dryer that would not heat. Inspected unit and work area. Tested voltage at the outlet and could not get proper voltage. Found outlet was loose and not allowing the plug to sit properly. Removed terminal block cover and tested voltage there. Found 121.7 V going from L1 to neutral and L2 to neutral. However, when going from L1 to L2, I got an open line. I pushed in the plug further and then got proper voltage. Tested the unit and the customer stated he could feel it heating. I pushed the unit back into place and noticed the cord moving on the outlet when pushing it back. Tested the unit again and the unit wouldn’t heat again. I pushed on the cord again to try and seat it properly. Tested unit again and it began to heat. Advised the customer to have the plug fixed if the problem persisted due to a faulty plug."
Near Temple, TX 76501
Jonathan M
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Arrived on site for refrigerator that still not dispensing ice. Inspected unit and work area. Customer advised that the machine was intermittently dispensing ice but that sometimes it wouldn’t even buzz. Tested unit and found no voltage being sent to the dispenser motor. Removed user interface and tested microswitch on the separator. Found it open. Ordering the ice door and office will need to contact customer ; ordrng 1 W11423781 (ICE DOOR)
Near Pflugerville, TX 78660
Eman J.
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived onsite for previous install parts. Installed heater. Tested system. Everything works as designed. Job complete.
Near Lakeway, TX 78738
Robert
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on job for complaints of water flow too low. Confirmed flow low. Removed filter and flow return to normal. Recommend replacement of filter. If problem continues recommend replacement of filter housing.
Near New Braunfels, TX 78130
Richard
Job Details: 06/12/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher with a orange substance. During inspection found that there is still an orange substance in the dishwasher. Called Whirlpool techline and they stated that the dishwasher is not causing the issue. Stated that the customer is using something to cause the issue. Sr# 7728056227 complete
Near Leander, TX 78641
Lou
Job Details: 06/12/2020
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which sounded like a ratcheting sound during agitation. I placed the unit in diagnostics showing no error codes and continued with testing. Unit operated as designed, except during agitation, the unit sounded like a ratchet or gear slipping. I tilted the unit back and found gearcase oil on the rotor, drain pump and all four side panels. I advised the customer of my findings and am ordering the clutch, CNOTE-LSO PER CUSTOMER REQUEST, & CNOTE-AUTHORIZATION. Need authorization for the gearcase, slider, & clutch. No water leaks observed during service. Recommended to the customer, if they use the unit, to do small loads. ; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 CNOTE (AUTHORIZATION ) and 1 W10754448 (clutch)"
Near Austin, TX 78725
Eman J.
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM01 Arrived onsite for refrigerator freezing. Tested system found that ice maker had a crack in it. Also the ice container is broken. Replaced ice maker. Everything works as designed. Ordering ice container WPW10558423 for drop off to customer; ordrng 1 WPW10558423 (ice-contnr (DROP OFF))
Near Woodcreek, TX 78676
Jacob
Job Details: 06/12/2020
MICROWAVE FRIGIDAIRE FGMV176NTF "Arrived onsite to replace parts ordered by previous tech. Replaced parts. Tested unit. Did not resolve the issue. Upon further investigation, found that thermo fuse was not giving continuity. Ordered part. Rescheduled with customer.; ordrng 1 5304509475 (THERMOSTAT )"
Near Niederwald, TX 78640
Jacob
Job Details: 06/12/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived onsite to replace parts ordered by previous tech. Replaced part. Tested unit. Unit test good. No issues at this time. Job complete
Near Killeen, TX 76549
Al
Job Details: 06/12/2020
REFRIGERATOR GE GSH25JSCBSS "Arrived to install previously ordered parts.Removed and replaced the main control, defrost thermostat and defrost heater.Reassembled and told the customer to wait 24/48 hours for unit to reach optimal temperatures.Job complete"
Near New Braunfels, TX 78132
Richard
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived onsite for the refrigerator ice maker not working and auger motor not working. Installed new auger motor and main control. Refrigerator tested good. Complete.
Near Georgetown, TX 78626
Cliff
Job Details: 06/12/2020
REFRIGERATOR AMANA ABB1921WEW3 Arrived on site to complete diagnosis and repair refrigerator. Found heater checks good in unit and control board at fault for defrost issue. Replaced control board and installed drain kit. All is working properly at this time. No leaks were found after services were performed.
Near Austin, TX 78748
Leonardo
Job Details: 06/12/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for right front burner not coming on. Test unit and found shorted element, replaced element test unit and unit test good job complete."
Near Austin, TX 78748
Leonardo
Job Details: 06/12/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site to test unit for dishwasher not drying. Test unit and found bad heating element. Replaced heater test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78759
Eman J.
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS312SNHM01 Arrived onsite to install previous diagnosed parts. Install door. Tested system. Everything works as it’s designed
Near Austin, TX 78737
Kevin
Job Details: 06/12/2020
WASHER WHIRLPOOL WFW9640XW00 "Arrived on site and inspected washer and found motor control to main control Communication failure. No water leaks from connections at time of service."
Near Austin, TX 78745
Leonardo
Job Details: 06/12/2020
RANGE WHIRLPOOL WFE320M0JS0 Arrived on site to replaced panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78738
Robert
Job Details: 06/12/2020
WASHER WHIRLPOOL WFW6620HW0 Arrived on job to replace tub diagnose by previous technician. After replacement test operation and no leaks detected at time of service.
Near Jarrell, TX 76537
Al
Job Details: 06/12/2020
DISHWASHER WHIRLPOOL WDF130PAHB1 "Arrived to inspect dishwasher not drying.Ran diagnostics test mode and unit had no error codes.Test mode completed as designed.Customer was not using rinse aid.Instructed customer on purging the hot water, using rinse aid and selecting high temperature and heated dry options before starting the dishwasher.Provided customer with the samples if finish samples.All water lines were dry at the end of service.Job complete"
Near Austin, TX 78738
Brandon
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for customer complaint of freezer light not working, found failed module and light flickering after new module was installed. I replaced switch, unit tested good. SR# 7728053501"
Near Killeen, TX 76541
Al
Job Details: 06/12/2020
REFRIGERATOR FRIGIDAIRE FRT21H7ASB5 "Arrived to inspect refrigerator and freezer cooling issues.Confirmed the complaint and found a massive blockage on the right side of the evaporator and photographed it.Checked the compressor and it was extremely hot.Heater had continuity.Evaporator motor and condenser motor were both working properly.Unit will need a compressor access valve and dye drier.Ordering sealed system tech, authorization and 2 hours if approved..; ordrng 1 5303305677 (DRYER FILTER) and 1 5304511983 (COMPRESSOR KIT) and 1 CNOTE (RESEARCH ACCESS VALVE) and 1 CNOTE (2 HOURS ) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (SEALED SYSTEM TECH )"
Near Wimberley, TX 78676
Jacob
Job Details: 06/12/2020
RANGE WHIRLPOOL WEE750H0HW1 Arrived onsite for oven light not working. Tested unit. Upon inspection. Found that the bulb had burned out. Let customer know that bulb was not covered under warranty. Gave the instruct on bulb replacement. No issues at this time. Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 (T.0.) Arrived on site to install previous diagnosed parts opened unit and replaced retainer and support tested good no sign of leaks.
Near Cedar Park, TX 78613
Cliff
Job Details: 06/12/2020
REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site to diagnose a refrigerator that is leaking from the icemaker. Found foam from manufacturing clogging icemaker fill cup. Removed foam and Tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Lakeway, TX 78734
Brandon
Job Details: 06/12/2020
WASHER FRIGIDAIRE FAFW3921NW0 "Arrived on site to replace failed pressure switch, after replacing, unit tested good."
Near Pflugerville, TX 78660
David S
Job Details: 06/12/2020
RANGE WHIRLPOOL WFC310S0ES3 Arrived on site for range not baking. I inspected the unit and work area. I found the bake broil and oven light not working. I replaced the main control and the unit operated as designed. Job complete.
Near Wimberley, TX 78676
Jacob
Job Details: 06/12/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to replace part ordered by previous technician. Swapped out tub. But could not change over stator and rotor. Ordered parts. Rescheduled with customer. ; ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11314661 (screw) and 1 W11354541 (STATOR)
Near Burnet, TX 78611
James
Job Details: 06/12/2020
COOKTOP JENN-AIR JGD8430ADS Arrived on site and tested operation. Found front right burner ignites but is constantly sparking. Left front ignites properly. Both rear burners get no spark. Unit has failed ignition module but the burner head screws are all rusted out. All screws and orifice holder would need to be replaced to gain access to ignition module. The right front burner would also need a new burner head due to the igniter mounting screw has broken off as well causing poor grounding. Left front and right rear orifice holders are currently out of stock. . ; ordrng 1 74007736 (burner asy) and 1 74010772 (BASE RF) and 1 74010773 (holder-orfRR) and 1 74010774 (orifice hoLF) and 1 74010775 (holder-orfLR) and 8 WP3368921 (screw-torx)s and 1 WP74010766 (module- sp)
Near Austin, TX 78737
Leonardo
Job Details: 06/12/2020
DISHWASHER UNKNOWN DD24DAX9N Arrived on site to replace valve. Replaced fill valve test unit and no leaks found at this time. Unit filling with water and working as designed job complete.
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/12/2020
WASHER LG WM2277HW "Arrived on site for washer with LE error code, motor locked. Performed diagnostics mode and monitored all operations. Found major suds buildup. Removed top and access panels. Inspected motor and wire harness. Found wash basket at lean inside tub but basket still spinning freely. Informed customer of suds and possibly bearing issue in future. At time of service all tested good, no water leaks detected. No funds collected, due to call back."
Near Austin, TX 78753
Andy
Job Details: 06/12/2020
WASHER AMANA NTW4605EW0 "Arrived on site for washer not draining and not operating properly. Tested and inspected unit and found failed control and pump. Got authorization, removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service."
Near Austin, TX 78737
Kevin
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site and inspected refrigerator and found no interior lights showing, pantry user interface is not showing any power. Water will not dispense, ice door opens but ice motor will not turn. Temperature is 28 in the freezer and 46 in the fresh food section. Removed pantry user interface and found it is corroded, took one picture. After disconnecting harness all lights have returned. Set refrigerator into diagnostics and found Test 37 passed, test 46 water dispensed, test 56 no error codes, test 57 passed, spoke with tech line and they recommended replacing pantry door, pantry user interface and having harness on hand if needed. Due to temperatures seal system may also be needed. 7728053453; ordrng 1 W10815668 (dor-fip bl) and 1 W11170612 (HARNESS) and 1 WPW10677118 (cntrl-elec)"
Near Burnet, TX 78611
James
Job Details: 06/12/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site and tested operation. Found compressor not running and unit not cooling. Placed unit in diagnostics and ran test 40. Found no voltage to compressor. Verified run windings on compressor and tested for short to ground. Called tech line and spoke to Rick #7728056817. Recommended replacing Gemini and user interface controls due to relays cutting voltage when attempting to send power to control. Also will need new Orion control as the current is not sending voltage to the compressor. Office to schedule return services for 2 hours. ; ordrng 1 CNOTE (2 HOUR REPAIR) and 1 W11330486 (UI ) and 1 W11336586 (ORION)
Near Round Rock, TX 78681
Cliff
Job Details: 06/12/2020
WASHER MAYTAG MVWB765FW3 "Arrived on site today Conoce washing machine that is not always spinning and making unusual noise. Tested unit and found locked rotor error code due to unit not shifting properly. Unfortunately rotor bolt is stripped and cannot be removed. Rotor, stater, shifter, clutch, and gear case along with all mounting screws will need to be replaced to complete repairs. and 1 W10752189 (screw) and 6 W11027980 (screw)s and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)"
Near Canyon Lake, TX 78133
Noah D
Job Details: 06/12/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site to install pump per last tech, replaced pump and sump and tested for leaks. No leaks or issues found. Complete"
Near Jarrell, TX 76537
Al
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDHV00 "Arrived to install previously ordered parts.Tested the unit and confirmed the drip after dispensing.Turned off water at wall and accessed the dual valve.Found the tube was not seated into the valve causing the air gap.Seated the tube into the valve, adjusted the incoming water pressure to the minimum.Tested the unit and unit tested as designed and didn’t leak after dispensing.Customer satisfied.All water lines were dry at the end of service.Job complete"
Near VLG O THE HLS, TX 78738
Brandon
Job Details: 06/12/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for customer complaint of damaged panel, found out it was the dryer panel and not the washer panel.
Near Austin, TX 78705
Wesley
Job Details: 06/12/2020
RANGE WHIRLPOOL WFE515S0JS0 Arrived onsite and found switches needed based on prior notes but not ordered. Also found assistance unavailable at time of service to navigate construction. Office to reschedule.; ordrng 1 WP3149400 (switch-inf) and 1 WP3149404 (switch-inf) and 1 WPW10434452 (switch-inf)
Near Austin, TX 78701
Wesley
Job Details: 06/12/2020
RANGE HOTPOINT RGB508PEA3WH "Arrived onsite and found unit ignitor failing, . Unit is now operating as designed.
Near Austin, TX 78703
Wesley
Job Details: 06/12/2020
MICROWAVE WHIRLPOOL WMH53521HZ3 "Arrived onsite and found relay shorted at board causing light on constantly. Replaced control., unit is now operating as designed."
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/12/2020
MICROWAVE GE JVM1750DP2BB Arrived on site to replace board and panel. Replaced both parts test unit and unit test good job complete.
Near Manor, TX 78653
Andy
Job Details: 06/12/2020
OVEN WHIRLPOOL WFG550S0HZ1 "Arrived on site for range door not closing. Tested and inspected unit and found failed hinges, removed failed parts and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service."
Near Austin, TX 78741
Luis
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for water leaking diagnosed clogged drain,removed restriction in drain tube water draining correctly.
Near Austin, TX 78702
Wesley
Job Details: 06/12/2020
WASHER WHIRLPOOL WTW4616FW2 "Arrived onsite and found drain issue due to clog. Removed clog. Unit is now operating as designed. Recalibrated, also found cold water is slow again. Shut lever is missing at wall. Advised that for the valve to be repaired unit limboing must be corrected. All checks good, at this time."
Near Austin, TX 78751
Wesley
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived onsite and restored function by replacing control. Unit is now operating as designed. All checks good. Advised customer on repair.
Near Austin, TX 78728
David Z
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to diagnose refrigerator with items freezing in it. Found that items freezing were on the top shelf by the diffuser area. Advised customer to move items away from diffuser and to remove several obstructions from the airflow channels, as this was causing air to remain stuck in the top and freezing items. Tested damper and opted for replacement. Felt cold air leaking past when door was closed. All is now working as designed. Call complete."
Near Georgetown, TX 78633
Al
Job Details: 06/12/2020
RANGE WHIRLPOOL WFE510S0AB0 "Arrived to inspect front right burner not cycling from the high setting to medium or low.Disassembled and found the infinite switch burned, thus not allowing it to cycle temperatures correctly.Removed and replaced it.Reassembled and unit now operates as designed.Customer satisfied.Job complete"
Near Harker Heights, TX 76548
Al
Job Details: 06/12/2020
REFRIGERATOR GE GSL25JGCBLS Arrived to install previously ordered part.Also used my steamer to defrost the water line.Unit now dispenses water as designed.Job complete
Near Belton, TX 76513
Jonathan M
Job Details: 06/12/2020
WASHER MAYTAG MVWB865GW0 Arrived on site for washer that has a cracked lid. Inspected unit and work area. Found lid cracked at left corner at the hinge. Replaced lid and unit is working as designed. Call complete.
Near Rogers, TX 76569
Jonathan M
Job Details: 06/12/2020
WASHER MAYTAG MVWB765FC3 "Arrived onsite to install previously diagnosed parts. Inspected unit and work area. Removed stator, rotor, and agitator. Attempted to removed gearcase and was unable to. Removed basket and found the inner shaft of the basket had stripped and was stuck on the gearcase. I called Techline and spoke to Ed SR# 7728052469. He advised to replace the tub, basket, gearcase, washer, and then test the unit to ensure full repair. Ordering washer and outer tub. Office will need to contact customer for reschedule date when tub becomes available. ; ordrng 1 W11032711 (washer) and 1 W11219115 (OUTER TUB)"
Near Austin, TX 78703
Wesley
Job Details: 06/12/2020
WASHER MAYTAG MVWB965HW0 Arrived onsite and found unit with grinding noise complaint and hot water on cold cycles found hoses reversed and found drain to be grinding. Removed coins from drain. Unit is now quiet and hoses are corrected. Advised on repair.
Near Dripping Springs, TX 78620
Luis
Job Details: 06/12/2020
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to repair unit prev. tech damaged. Found leak at condenser,replaced condenser,filter drier and condenser fan motor. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost pattern on evaporator fan running. Reassembled unit ran diagnostics all test passed,checked water connections no leaks.
Near Austin, TX 78702
Luis
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install parts previously diagnosed. Replaced fan motor assembly that includes both thermistors, secured thermistor to correct location on suction line using foil tape and zip,secured back cover with 4 screws,ran diagnostics changed defrost setting to basic.
Near Austin, TX 78717
Kayman
Job Details: 06/12/2020
DISHWASHER MAYTAG MDB7979SHZ0 Arrived onsite to install previously diagnosed parts. I installed the heater element. Unit is working and heating as designed. Job complete.
Near Round Rock, TX 78665
David S
Job Details: 06/12/2020
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for fridge not cooling. I inspected the unit and work area. I found the evaporator covered in ice. I gained access to the evaporator and found the connectors not connected properly. I put the unit into diagnostics mod and found the sensors working and the defrost heater coming on. I inspected the connectors and found the clips to be damaged. I am ordering a new evap harness W11405276 to complete the repair. ; ordrng 1 W11405276 (EVAP HARNESS)"
Near Austin, TX 78750
David S
Job Details: 06/12/2020
WASHER MAYTAG MHW5500FW0 Arrived on sight for washer not draining. I inspected the unit and work area. I gained access to the drain pump and found it full of debris. I removed the debris and reassembled the drain pump. Customer wanted the bellow replaced due to mold build up. I inspected the new bellow and found a tear in it. I am ordering a new bellow WPW10237499. ; ordrng 2 WPW10237499 (bellow)s
Near Austin, TX 78721
Wesley
Job Details: 06/12/2020
WASHER MAYTAG MVWC465HW2 Arrived onsite and advised customer that cold water pressure is inadequate at washer valve and that drain still needs to be correctly placed inside standpipe and and not down low in the clean out.
Near Hutto, TX 78634
Paul
Job Details: 06/12/2020
DISHWASHER AMANA ADB1400AGS1 Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the broken friction pads. The door works as designed. Call complete.
Near Dripping Springs, TX 78620
Leonardo
Job Details: 06/12/2020
COMPACTOR GE UCG1680LOSS "Arrived on site to test unit for door not opening. Found weight not going all the way up. Found bad switch, replaced switch test unit and unit test good job complete."
Near Austin, TX 78725
Eman J.
Job Details: 06/12/2020
OVEN KITCHENAID KFGG500ESS2 Arrived onsite for range not keeping temp. Tested system found sensor faulty. Replaced sensor. Tested system. Everything works as designed. Job complete. No gas leaks at time of service.
Near Austin, TX 78729
David Z
Job Details: 06/11/2020
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to install previously diagnosed parts to resolve oven not running and throwing error. Previous visit control was installed. Installed new wiring harness and terminal block to resolve the no start no heat Issue. Tested all burners and elements and all is now working as designed. Call complete.
Near Buda, TX 78610
Brandon
Job Details: 06/11/2020
UNKNOWN ADMIRAL HUGGING
Near Austin, TX 78703
Luis
Job Details: 06/11/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Arrived on site for defective right side door,removed defective door installed a new door and nameplate checked door seal good."
Near Lakeway, TX 78738
David Z
Job Details: 06/11/2020
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site to diagnose dishwasher that appeared to be leaking. Performed diagnostic and checked unit. Found F9E1 code for diverter not finding position. Looked under unit and verified a water leak coming straight out of the diverter. Office to reschedule due to pump being out of stock. ; ordrng 1 WPW10605057 (pump and motor assy)"
Near Kyle, TX 78640
Kevin
Job Details: 06/11/2020
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site and replaced bumper missing from replacement door, job complete"
Near Del Valle, TX 78617
Luis
Job Details: 06/11/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Unit 121Arrived on site for no cool. Pierced low side pressure reading -20 diagnosed no refrigerant in system,installed a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good checked both compartments no traces of dye"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/11/2020
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site to inspect dishwasher for not drying dishes, upon inspection found the heating element worked through testing and pump checked good, instructed customer to use rinse aid and gave sample. Job complete"
Near The Hills, TX 78738
Robert
Job Details: 06/11/2020
DISHWASHER KITCHENAID KDTM404ESS3 Arrived on job for complaints of no power. Confirmed power supply to dishwasher. Will need control and console to complete. ; ordrng 1 W10913613 (cntrl-elec) and 1 W11024091 (console)
Near Jonestown, TX 78645
Lou
Job Details: 06/11/2020
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site to inspect dishwasher racks. Upon further inspection, I find the upper dish rack falling due to the adjuster wheels broken and the third rack rails broken. I removed and replaced the adjusters, third rack rails and front stops and tested the unit. Unit is operating as designed. No water leaks observed during service, job completed."
Near Leander, TX 78641
Paul
Job Details: 06/11/2020
DRYER WHIRLPOOL WGD4815EW2 Arrived onsite for a dryer that keeps running with the door open and is not heating. I found the door switch not opening causing the unit to run with the door open. I found the unit heating but short cycling. I found the flex vent clogged right at the dryer connection with wet lint. I removed the lint and tested the dryer temp. The average temp was 150 degrees and the unit is working as designed. Call complete.
Near Hays, TX 78610
Kevin
Job Details: 06/11/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 Arrived on site and I found countertop life is not getting any power when turned on. Replaced control board and this has corrected the issue lighting is now operating properly. Job complete
Near Temple, TX 76504
Jonathan M
Job Details: 06/11/2020
REFRIGERATOR GE DFE28JMKBES Arrived on site for refrigerator that has a broken handle for the icemaker. Inspected unit and work area. Found ice box door handle broken off and and ice box door slightly cracked. Ordering icebox door assembly and office will need to contact customer for return visit. ; ordrng 1 WR78X26087 (icebox door asm)
Near Austin, TX 78717
Paul
Job Details: 06/11/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the main control, power supply, LED driver control, solenoid coil, and the ice box fan. I tested the unit and it is working as designed.There were no water leaks present at the time of service. Call complete."
Near Leander, TX 78641
Jonathan S
Job Details: 06/11/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher having rust developing on heater. Inspected unit and work area. Found standing rust on heater. Performed diagnostics mode, no error codes. Found no rinse aid being dispensed. Removed front panel and found wire being pictured to rinse aid container. Tested wire and found no brake. Corrected harness and assembled unit. Tested operation, all tested good. No water leaks detected durning service."
Near Killeen, TX 76542
Al
Job Details: 06/11/2020
DRYER WHIRLPOOL WED8000DW4 Arrived to inspect dryer not tumbling.Confirmed the complaint and found the motor wasn’t strong enough to turn the drum.Removed and replaced it.Reassembled and unit tested as designed.Job complete.
Near Austin, TX 78759
Wesley
Job Details: 06/11/2020
DISHWASHER MAYTAG MDB8959SFZ4 Arrived onsite and found unit to have failed track welds. Replaced tracks. Unit is now operating as designed.