Service History 837

Near Austin, TX 78703
Leonardo
Job Details: 05/02/2019
DISHWASHER WHIRLPOOL KUDE40FXSP5 Arrived on site to test unit for upper rack falling. Test unit and found broken adjusters. Replaced adjusters Test unit after replacing adjusters and unit test good job complete.
Near Austin, TX 78723
Joseph C.
Job Details: 05/02/2019
DISHWASHER FRIGIDAIRE FFBD2408NM5B "Arrived on site for “flashing lights and not finishing cycles” complaint. Inspected unit and performed diagnostics. This reset unit and unit is performing as designed. No leaks detected, at time of service.
Near Georgetown, TX 78628
Joel G.
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KSC23C8EYY02 "Arrived on site to diagnose fridge leaking near ice maker. Found ice maker is leaking and froze auger motor. A lot of ice inside auger motor and will need replaced. Customer had shut off the ice maker and caused water to freeze. Will just need to be thawedVerified no water leaks at time of svc call. .; ordrng 1 W11202789 (motor)"
Near West Lake Hills, TX 78746
Luis
Job Details: 05/02/2019
ICE MACHINE WHIRLPOOL KUIX535HPS00 "Arrived on site for noise compliant. Listened to customers recording,ran diagnostics, noise is refrigerant spraying into evaporator plate,adjusted tubing to help prevent noise."
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Arrived onsite for customer complaint of french door refrigerator leaking water from icemaker. Found customer does not use ice in door much. Ran diagnostics and in test 57 coring E5 error (Timed Ice). Found RF temp @ 1F,RC section @39F. Advised customer that if customer does not use ice often, unit goes on standby. Advised customer to icemaker off or cycle ice out of bucket and run fast ice feature. No other issues found. All water connections were dry at time of service."
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
WASHER GE GTW330ASK4WW Arrived on site for washer not draining and burning smell. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78626
Jonathan
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site for refrigerator having slow ice production. Measured temperature in ice container at 16°. Measured temperature in freezer at 3°. Performed diagnostics mode and found unit in 8 hour defrost cycle. Tested ice maker operation, found ice dropped. Ran fill test and checked ice maker mold and found water. Tested ice box fan and checked air flow. Checked ice maker thermistor and passed. Checked ice level sensor and found operating correctly. Called tech support and spoke with Andrew he stated that there is either harness problem with ice box fan or intermittent failure with fan motor. Removed ice maker and tested harness resistance. Found ice box fan at fault. Removed ice box fan and installed new. Tested operation, all tested good. No water leaks present.
Near Austin, TX 78731
Tyler B.
Job Details: 05/02/2019
RANGE KITCHENAID KDRP467KSS09 "Arrived on site for unit not heating and no display, removed unit, and found L2 loose on thermal block, tightened and tested good
Near , TX 78641
James
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and tested operation. I found that ice has clumped around ice maker and was not allowing ice to drop into ice bin. Cleared ice jam and allowed ice maker to cycle to ensure not jamming anymore. Unit working properly. Job complete
Near Round Rock, TX 78665
Arthur B.
Job Details: 05/02/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator leaking water from icemaker. Removed icebucket and found slab of ice on icebox floor. Removed all ice. Found icemaker fill channel clogged with ice. Cleaned out icemaker mold and reassembled. Icemaker called for water and filled properly. No other issues found. All water connections were dry at time of service.
Near Taylor, TX 76574
Andy
Job Details: 05/02/2019
WASHER MAYTAG MVWC565FW0 Arrived on site for washer not draining properly. Tested and inspected unit and found failed drain pump. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78724
Joseph C.
Job Details: 05/02/2019
RANGE WHIRLPOOL WFG320M0BB0 "Arrived on site for “oven will not go over 100 degrees” complaint, inspected unit and found ignitor to be faulty(drew 2.8 amperes). Removed and replaced ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78723
Joseph C.
Job Details: 05/02/2019
OVEN WHIRLPOOL WFG520S0FS0 "Arrived on site for “not igniting in oven” complaint. Inspected unit and found cookie tray, in storage drawer, making contact with bare ignitor connection. Adjusted tray and made customer aware of need to not stack any pot, pans or trays higher than edge of drawer sides. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Brandon
Job Details: 05/02/2019
REFRIGERATOR KITCHENAID KFIS20XVMS11 "Arrived on site for customer complaint of unit not dispensing water, found water filter was not screwed in all the way. Unit tested good."
Near Round Rock, TX 78681
Arthur B.
Job Details: 05/02/2019
WASHER WHIRLPOOL MHW5500FW1 "Arrived onsite for customer complaint of front load washer leaking from bottom. Upon inspection, found debris on bottom of door causing water to leak from front. Cleaned out debris and inspected bellow. All check ok. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78750
Tyler B.
Job Details: 05/02/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for water level switch replacement, replaced switch and tested good, no leaks on site"
Near Austin, TX 78745
Scott
Job Details: 05/01/2019
WASHER MAYTAG MHW6630HW0 "Arrived on site for 1-1 error code . Checked all connections , unable to put into diagnostics . Ordering control and console . Please call to set return visit No water leaks detected at time of service .; ordrng 1 W11322883 (CONTROL BOARD ) and 1 W11325572 (CONSOLE )"
Near Bruceville, TX 76630
Al
Job Details: 05/01/2019
WASHER MAYTAG MVWC565FW1 Arrived to inspect washer not filling. Ran diagnostics on the unit and got no error codes. Noticed the customer only had a COLD water source and the drain hose was sitting on top of a drain pipe possibly creating a causing the washer to siphon. Customer advised of the changes needed for the machine to work as designed.JOB COMPLETE.
Near Austin, TX 78748
Kevin
Job Details: 05/01/2019
WASHER MAYTAG MVWB835DW3 Arrived on site for carpet wet in front of washer. Ran hot and cold water through diagnostic cycle filling tub and then drained all of the water without any leaking. Couldn’t duplicate customers experience during service call no further repair is required at this time job complete
Near Seguin, TX 78155
Robert
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on job to replace cover and screws. Screw holder not there replaced cover and found the sensor in wrong spot. Moved sensor.
Near Round Rock, TX 78665
Jonathan
Job Details: 05/01/2019
WASHER GE GFW450SSM1WW
Near Austin, TX 78703
Wesley
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDTA50SAHW0 "Arrived on site for complaint of unit upper rack not cleaning well. Found lower rack to be overloaded and impeding upper rack spinner, unit is operating as designed. Advised customer on use and care and informed the, to load less per load."
Near Georgetown, TX 78633
Joel G.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL GC5SHEXNT00 Arrived on site for fridge not dispensing water or making ice. water filter causing poor water pressure at dispenser and caused ice maker fill tube/cup to freeze. I replaced filter customer had on hand and verified operation. I defrosted the ice on ice maker fill cup. Temps are fine now and condenser fan is working fine. Verified no water leaks at time of svc call.
Near Georgetown, TX 78628
Thomas L.
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for unit displaying PO. Arrived to find the freezer at 33 degrees and the fresh food section at 36°. Found unit shutting off and on repeatedly. With pantry door user interface disconnected the unit continue to run with the exception of the freezer fan motor. Will order a pantry harness and freezer fan motor. Customer will defrost the unit the weekend before Service as the fresh food evaporator is frozen over.; ordrng 1 W11170612 (HARNESS) and 1 W11249952 (FREEZER FAN MOTOR)
Near Round Rock, TX 78681
Jonathan
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for refrigerator not dispensing ice. Performed diagnostics mode and tested unit. Found clip broken on ice container. Found impeller stripped on auger motor. Not able to remove impeller from motor. Will need to replace divider to repair. 1 WPW10309864 (DIVIDER)
Near Austin, TX 78759
Wesley
Job Details: 05/01/2019
OVEN KITCHENAID KOSE500ESS01
Near Elgin, TX 78621
Joseph C.
Job Details: 05/01/2019
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site for “dented side panel” complaint. Inspected unit and found side panel dented on left side. Removed and replaced left side panel. . No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for “no lights on in refrigerator” complaint. Inspected unit and found freezer light out and fresh food lights flickering. Removed and replaced freezer light. Still flickering. Removed and replaced main light. All lights are working, now. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/01/2019
WASHER GE GFW490IPDG Arrived on site to diagnose a washing machine is leaking. Tested unit and found front of her door gasket Bellows has come on mounted causing it to leak past the door. Remounted Bellows and tested unit. Found after services were performed.
Near Austin, TX 78717
Lou
Job Details: 05/01/2019
DISHWASHER KITCHENAID KDTM404ESS2 "arrived on site to inspect dishwasher noises. Upon further inspection, I found the element was badly warped in the front and it was hitting the lower spray arm during wash. I attempted to mend the element back to normal and tested the unit. No error codes showed in diagnostics and the unit operated as designed. At the end of testing, I found that the element had warped some more, but was not hitting the spray arm. Also, I found burn marks on the spray arm. I am ordering the element and lower spray arm . No water leaks observed during service.; ordrng 1 W10703867 (heater) and 1 W10860176 (arm-spray)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/01/2019
DRYER GE GTD033EASK0WW "Arrived on site to replace motor and blower assembly, after replacing, unit tested good."
Near Austin, TX 78702
Wesley
Job Details: 05/01/2019
WASHER WHIRLPOOL WED7500VW2 Arrived onnsite and found unit drive motor not functioning and drum not rotating.. ; ordrng 1 8182471 (DRIVE MOTOR)
Near Austin, TX 78750
Cliff
Job Details: 05/01/2019
MICROWAVE WHIRLPOOL UMV1160CB3 arrived on site to diagnose a microwave with a damaged door. Tested unit and found microwave door cracked and upper right hand corner. Replaced microwave door and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Steve C.
Job Details: 05/01/2019
DRYER MAYTAG MEDB766FW0 Arrived on site for the units door is not closing properly. Found the strike has a wide opening. Adjusted the strike and tested the unit. Unit is working properly and advise customer to clean air vents every six months. Advise customer when using the steam function it has to be medium to large size load.
Near Cedar Park, TX 78613
Lou
Job Details: 05/01/2019
WASHER MAYTAG MHW7000XG2 "arrived on site to inspect washer leaking water. Upon further inspection, the customer advised that the unit was leaking water near the front left corner. I placed the unit in diagnostics with no error codes showing. The unit operated as designed with no leaks observed. I removed the front portion of the bellow and found where water had leaked and there was oxidation residue on the bottom of the dispenser assembly at the front of the unit/part. Also found water residue down the inside of the front panel, on the door hinge and at the bottom of the unit in the front left corner (photos). I found that the dispenser drawer is leaking. . Also found that water was constantly running into the tub from the dispenser tube even after I stopped diagnostics. I am ordering a valve, dispenser assembly, . No water leaks observed during service. .; ordrng 1 W10351808 (DISPENSER HOUSING ASSEMBLY) and 1 W10351808 and 1 WPW10247306 (valve)"
Near Leander, TX 78641
James
Job Details: 05/01/2019
COOKTOP WHIRLPOOL KGCU467VSS02 Arrived on site and tested operation. Adjusted flames to proper height and verified operation. Unit tests good. Job complete
Near McQueeney, TX 78123
Robert
Job Details: 05/01/2019
RANGE WHIRLPOOL KDRS483VSS03 Arrived on job for complaints of no oven heating. Found the terminal block damaged. . ; ordrng 1 WP9761958 (block-term)
Near Waco, TX 76710
Al
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 "Arrived to inspect side by side not cooling. Verified complaint and removed and notice a massive ice buildup in the freezer cabinet. Removed panel and noticed the evaporator motor was not working.Removed and replaced the motor, reassembled unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/01/2019
DRYER ELECTROLUX EIED50LIW2 "Arrived on site to replace control, after replacing, unit tested good.
Near Pflugerville, TX 78660
Jonathan
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site to install previous diagnosed part. Found unit powered off. Found main control was order for diagnostics failure. Will need UI. ; ordrng 1 WRS325SDHB01 (UI)
Near Belton, TX 76513
Al
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL MDB4949SDM "Arrived to inspect dishwasher leaking . Confirmed the complaint and checked the unit and found the dishwasher was leaking possibly from the tub on the back right portion of the unit. WILL NEED TUB
Near Austin, TX 78745
Kevin
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site and found freezer temp is currently 7-9 degrees. Test 58 showed 1-0 test 57 icemaker cycled. Test 45 Valves energized but icemaker did not fill. Removed water line to icemaker from valve and ran test 45 again and valve is dispensing water. Icemaker water line is frozen, disassembled icemaker and cleared waterline of ice and after reassembling test 45 will now fill icemaker tray. . No leaks from connections at time of service, Job complete"
Near Taylor, TX 76574
Jonathan
Job Details: 05/01/2019
REFRIGERATOR MAYTAG M1TXEGMYW01 "Arrived on site for refrigerator not cooling. Measured temperature in RC at 45° at 5°. Performed diagnostics and gained access to evaporator. Inspected evaporator, found drain line block by ice and evaporator fan not running. Tested voltage to fan and found none. Disconnected fan and tested at connector, no voltage. Traced voltage to adaptive defrost control. Removed contraindications installed new, tested fan and found not running. Tested voltage and found 120 volts to fan motor. Removed fan motor and installed new. Tested operation. Removed ice and cleared defrost drain. All tested good, no water leaks present."
Near Georgetown, TX 78633
Steve C.
Job Details: 05/01/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not turn on. Tested the unit and unit has 120 volts but the control will not turn on. Unit control is defective. Will need to order the control.; ordrng 1 W11170317 (CONTROL)
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01
Near Spicewood, TX 78669
Brandon
Job Details: 05/01/2019
OVEN JENN-AIR JJW3430DS01 "Arrived on site to replace convection fan motor, after replacing, unit tested good."
Near Austin, TX 78731
Tyler B.
Job Details: 05/01/2019
OVEN KITCHENAID KEBS109BSS00 "Arrived. Site for no power, removed unit and found fuse blown, replaced fuse and tested good.
Near Austin, TX 78723
Scott
Job Details: 05/01/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for trim broken causing the SS trim on door to separate off glass . Replaced outer glass and trim . All checked good . No gas leaks detected at time of service . Job complete .
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for no operation. Found unit to be totally dead. If I unplug a connector on the DC power supply board, everything runs.; ordrng 1 W10830288 (cntrl-elec)"
Near Spicewood, TX 78669
Brandon
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site to replace door lock, after replacing, door lock unit tested good.
Near Pflugerville, TX 78660
Jonathan
Job Details: 05/01/2019
MICROWAVE JENN-AIR JMC2127WS00 Arrived on site to install previous diagnosed part. Installed inner microwave door. Removed failed door and installed new. Found outer door not fitting inner door. Found previously installed door not defective but will not fit outer door. Compared both doors and found all the same. Contacted parts specialist (SR). Will need to replace outer door as well. Put outer door screws in inner door mount. ordrng 1 W10176199 (brkt-mount) and 1 W10213722 (pad-door) and 1 WPW10269424 (OUTER DOOR)
Near Austin, TX 78731
Tyler B.
Job Details: 05/01/2019
MICROWAVE WHIRLPOOL KEMS378SSS04 "Arrived on site for unit not spinning or lights, found control board failed, replaced control a tested good.
Near Austin, TX 78735
Kevin
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site, inspected refrigerator and found noise customer is referring to is happening when compressor is running. Customer describes it as high-pitched but I was only able to hear noise from a recorded video., The noise is intermittent for the customer and is likely refrigerant moving through the lines. This is normal operation and can’t be adjusted, job complete."
Near Georgetown, TX 78628
James
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site and tested operation. I found that the ice maker fill tube has frozen. Thawed fill tube and tested. Unit working properly. Job complete
Near Austin, TX 78721
Joseph C.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for “freezing in fresh foods compartment” complaint. Per my previous diagnosis, removed and replaced user interface. Unit checks good. No leaks detected, at time of service."
Near , TX 78640
Robert
Job Details: 05/01/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00 Arrived on job to replace cover. After replacement of cover. Power on refrigerator and wait until compressor turned on.
Near Pflugerville, TX 78660
Cliff
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found no leaks or mechanical failures with dishwasher at this time. Builder advised me leak was under sink at main water shut off. I advise them that this is a plumbing issue and not related to the dishwasher itself. Builder will need to have plumber replace incoming water line to complete repair.
Near Driftwood, TX 78619
Brandon
Job Details: 05/01/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit stopping mid cycle, found float switch error, and stuck keypad error, ordering float switch, control, and console. ; ordrng 1 WPW10195039 (float switch)"
Near Leander, TX 78641
Lou
Job Details: 05/01/2019
ICE MACHINE WHIRLPOOL KUIX505ESS2 "arrived on site to inspect ice machine noises. Upon further inspection, I placed the unit in diagnostics and tested all components and could not get the unit to duplicate the noise the customer was hearing. The customer advised that the noise was heard while the compressor was on. I allowed the compressor to run for more than 5 mins and no noises were heard
Near Pflugerville, TX 78660
Cliff
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived on site to diagnose a refrigerator with LED lights that are not working. Found LED driver boards in freezer and fresh food section both shorted out. Replaced both LED driver boards and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76542
Steve C.
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KRMF606ESS00 Arrived on site to replace the valve and ice maker due to leaking water. Replaced both parts and tested the unit. Customer also advise the right door is not closing properly. Found the unit need a new right closer and right hinge.; ordrng 1 CNOTE (PM APPOINTMENT ) and 1 W11167119 (HINGE RIGHT) and 1 W11188796 (CLOSER RIGHT)
Near Austin, TX 78748
Kevin
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site and inspected refrigerator and found ice bin is frozen over, took picture. Inspected icemaker and found it has very little water in it. Icemaker has been leaking directly into bin when filling. Replaced ice maker and cycled it and it filled properly, recommend it to customer the first batch of ice be discarded. No water leaks from connections at time of service, job complete"
Near Spicewood, TX 78669
Brandon
Job Details: 05/01/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not spinning, found faulty start windings on motor, I replaced motor, unit tested good."
Near Georgetown, TX 78628
Steve C.
Job Details: 05/01/2019
MICROWAVE KITCHENAID KMBP100ESS01 Arrived on site for the unit is not closing properly. Remove the unit from the wall and found the unit is not balanced or level due to the bottom plate is damaged see pictures.
Near Austin, TX 78731
Tyler B.
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW87HEDW0 "Arrived on site for unit leaking, found gasket torn would need gasket ; ordrng 1 CNOTE (2MAN)
Near Austin, TX 78735
Kevin
Job Details: 05/01/2019
DRYER WHIRLPOOL WED7590F21 "Arrived on site and found console is not responding to options, disconnected UI and after resetting it will now respond and can be changed. No further repair is needed at this time. No lint buildup in dryer at time of service, job complete"
Near Austin, TX 78702
Wesley
Job Details: 05/01/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onnsite and found unit lid had become bowed and prevented unit from latching. Corrected issue. Unit is now operating as designed.
Near Georgetown, TX 78633
James
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW8540FW1 Arrived on site and tested operation. I found that the unit had no standing water in tub and is draining properly. Inspected aid dome and pressure hose and found to be good. Unit filled higher than normal for diagnostics and drain pump is running and Draining properly. Verified resistance of drain motor and found to be correct. Unit will need new acu and pressure switch to repair.; ordrng 1 W11201290 (ACU) and 1 WPW10448876 (switch-wl)
Near San Marcos, TX 78666
Luis
Job Details: 05/01/2019
REFRIGERATOR KITCHENAID KBLC36FTS08 "Arrived on site for no cool. Removed evaporator cover found uv die on bottom of floor traced dye to evaporator. Diagnosed leak at evaporator,removed evaporator and drier,installed new evaporator and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78745
Scott
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site for no ice . Talking to customer unit is making ice but she doesn’t know how to pull the ice bin out to dump out after installation . Customer instructed on bin removal . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78681
Thomas L.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site for fan hitting ice. The customer defrosted the unit so we could do the repair. She showed me pictures of all the ice in the fresh food evaporator. So we have to resolve that problem with the harness the fan the control and the user interface. The freezer fan motor was very noisy as well. We will need to change that fan motor also. The icebox fan was not running either. We will need to change that as well.; ordrng 1 W10843055 (cntrl-elec) and 1 W10846539 (evaporator fan blade) and 1 W10849460 (cntrl-elec)
Near Georgetown, TX 78628
Joel G.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site to diagnose fridge not making ice. Found temp in freezer at 12 degs, 15 degs in ice room and 35 degs in ff side. Higher than normal temps could of been due to fridge being in defrost upon arrival. Compressor kicked on, I accessed the evaporator and got a good frost pattern but a big chunk of ice developing on corner of evap. Customer mentioned they found a lot of frost accumulating in frz, somebody left door opened and caused frost. I cleared ice. I got 120 vac at ice maker l-n and wasn’t cycling. I replaced ice maker and verified fill. I verified all other operations and verified no water leaks at time of svc call. Customer to give unit 48 hrs for bin to fill w/ ice."
Near Austin, TX 78717
Tyler B.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB00
Near Round Rock, TX 78681
Jonathan
Job Details: 05/01/2019
DISHWASHER GE GDF630PSMOSS "Arrived on site for dishwasher not starting cycle. Performed diagnostics mode and found unit only beeping when cycled selected. Followed tech sheet and found in demo mode. Put unit in normal run mode and tested. All tested good, no water present."
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/01/2019
OVEN WHIRLPOOL WOC54EC0AS04 Arrived on site for unit that will display open close door message. Inspected the door that was ordered and have found that that is not the issue. The issue is the door switches. Will order and replace.; ordrng 1 W11033422 (interlock)
Near Leander, TX 78641
James
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 Arrived on site and found gasket not sealing or flattening out. Installed new gasket and ensured proper seal. Unit tests good. Job complete
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/01/2019
WASHER MAYTAG MHWE400WW01 Arrived on site for u it that was displaying failure codes. Turned unit on and all operations were normal and all water connections were dry.
Near Pflugerville, TX 78660
Jonathan
Job Details: 05/01/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 "Arrived on site to install previous diagnosed parts. Removed unit to gain access to high voltage side. Removed magnetron, diode and capacitor. Installed new and test unit. Installed unit and tested. All tested good."
Near Kyle, TX 78640
Robert
Job Details: 05/01/2019
WASHER WHIRLPOOL WFW70HEBW2 Arrived on job for complaints of door lock and noise. Ran diagnostics and code for door lock and over load. Stack unit will need two man to access. ;
Near Austin, TX 78731
Tyler B.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for no ice. Reset ice maker and found door switch faulty, replaced door switch and tested good. No leaks on site"
Near Georgetown, TX 78628
Joel G.
Job Details: 05/01/2019
FREEZER WHIRLPOOL WRX735SDHZ00 Arrived on site to diagnose refrigerator having abnormal loud sounds. Customer verified that sound is when ice maker drops ice and is harvesting. Ice maker cycled and air damper opened and closed and no abnormal sounds detected. All sounds are normal.Verified no water leaks at time of svc call.
Near Austin, TX 78746
Leonardo
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test uni for unit having no power. Test unit and found outlet getting correct power. Checked connection at junction and found black wires not making contact. Secured black wires with wirenut test unit and unit test good job complete.
Near Leander, TX 78641
James
Job Details: 05/01/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site and tested operation. I found temps are not consistent and ranging in average from 50 degrees above set temp to 50 degrees below.
Near Austin, TX 78738
Leonardo
Job Details: 05/01/2019
OVEN JENN-AIR JJW2430DS00 Arrived on site to test unit for unit giving shorted key pad. Tried resetting board and unit still giving error code. Replaced console test unit and unit test good job complete.
Near Cedar Park, TX 78613
Lou
Job Details: 05/01/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to inspect oven error code. Upon further inspection, I found the unit display showing F8E0-low fan speed. I cleared the code and tested the unit on Bake at 350 degrees. The unit operated as designed. I removed and replaced the main control and tested the unit until it got to 175 degrees. Unit operated as designed. Job completed."
Near Briarcliff, TX 78669
Brandon
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of no ice production, found faulty control board, after replacing control, unit tested good."
Near Round Rock, TX 78681
Cliff
Job Details: 05/01/2019
RANGE WHIRLPOOL KSEB900ESS0 Arrived on site to diagnose a range that is throwing error code. Found low fan speed air saved in control but all parts and components fully functional after customer reset the unit. Tested the unit through diagnostics and found cooling fan running between 2300 and 2400 RPM indicating no failure to fan motor or speed sensors. Customer stated unit has work several times after reset. Advised homeowner reset may have corrected the failure No repairs are needed at this time and all parts and components are fully functional.
Near Round Rock, TX 78665
Tyler B.
Job Details: 05/01/2019
OVEN WHIRLPOOL WFG745H0FS1 "Arrived on site for unit not heating, found igniter failed replaced igniter and tested good, no gas leaks on site
Near Del Valle, TX 78617
Joseph C.
Job Details: 05/01/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for “unit not powering on” complaint. Inspected unit and found power wire loose from control board. Inserted power wire into control board and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 05/01/2019
WASHER WHIRLPOOL WTW7300DW0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the gearcase, basket and washplate and calibrated the unit. Placed it in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/01/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of door not opening, found faulty latch that caused damage to door liner, ordering parts. ; 1 W10709147 (frame-glas)"
Near Austin, TX 78751
Scott
Job Details: 05/01/2019
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site found vent trim piece broken . Replaced trim. All checked normal . Job complete.
Near VLG O THE HLS, TX 78738
Leonardo
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site to test unit for unit leaking. Test unit and found leak coming from valve at wall under sink. . Job complete.
Near Austin, TX 78735
Kevin
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site and found there is a rattling noise from condensor, pressing condensor up against refrigerator bottom noise stops. Added sealer pads under condensor to absorb vibration. No further repair is recommended no water leaks detected at time of service. Job complete"
Near Austin, TX 78759
Wesley
Job Details: 05/01/2019
WASHER LG WM3570HWA Arrived on site and installed suspension. Unit is now operating as designed. Unit is operating as designed.
Near Austin, TX 78759
Wesley
Job Details: 05/01/2019
DISHWASHER MAYTAG MDB7600AWS Arrived onnsite and found unit operating as designed. Customer requested a test and advice on unit safety after piece from external latch. Advised on safety and general function.
Near Austin, TX 78737
Leonardo
Job Details: 05/01/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Replaced sump and motor test unit and unit test good no leaks present at this time job complete
Near Leander, TX 78641
James
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Arrived on site and tested operation. Customer stated they only get a metallic taste from ice water. Without ice there is not a taste. I found the ice does have a metallic taste. Inspected ice maker and ice bin. I found the ice maker is the cause of the taste and will need to be replaced; ordrng 1 W10882923 (icemaker)
Near Manor, TX 78653
Joseph C.
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Per my previous diagnosis, removed and replaced freezer door. Unit tests good. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/01/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to replace is the interface, main control, and evaporator wiring harness for refrigerator. Replaced all three parts and tested unit period but all is functioning properly at this time period no leaks were found at time of service period"