Service History 836

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near New Braunfels, Texas 78132

Kevin

Job Details: 10/21/2022

"Arrived on site and found saved error codes F6E3 acu cannot hear mcu , F7E7 motor unable to reach target rpm. Set washer to run a diagnostic cycle and everything works except motor is not moving in agitation or spin. Access to control board and found motor windings are good. Replaced control board, Inspected incoming power and found this outlet does not have a good ground. Took pictures. Used another outlet first confirming it does have a good ground and washer is working properly., Job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KBBL306ESS01

Near Austin, Texas 78704

Luis

Job Details: 10/21/2022

"2115 bracken ridgeArrived on site for no lights. Diagnosed a defective led module,per service pointer removed all leds installed updated led modules all leds working as designed. Autho S84638"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near Austin, Texas 78744

Matthew

Job Details: 10/21/2022

Arrived onsite for spray arms not functioning. Upon arrival inspected unit. Put unit in diagnostics and found stored error code 4/3- wash motor not energizing. Ran test and confirmed no motor operation. Replaced wash motor W11025157. Tested unit and unit is functioning properly. All other components are functioning. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA00

Near Austin, Texas 78731

Kimo

Job Details: 10/21/2022

Arrived onsite for ice machine that is making too much ice. Upon arrival found that the ice in the bin was bunched up towards the frost of the unit I leveled the unit so that the ice would sit more evenly in the bin. Upon found inspection I found that the bin thermistor was getting 5vc to it. Which leads me to believe that the bin thermistor is going bad I replaced the thermistor WPW10511923. And tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL OVEN

Model JGRP536HL01

Near Austin, Texas 78731

Kimo

Job Details: 10/21/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new hinge and tested unit and found unit operating as designed. Job complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Round Rock, Texas 78664

Maurice R

Job Details: 10/21/2022

Arrived onsite for Heating Element - SP W11540964 - Special Project S17304. Ran unit in diagnostics mode and no water leaks detected during service.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hutto, Texas 78634

Maurice R

Job Details: 10/21/2022

"Arrived onsite for dryer making loud noise. On inspection the noise was coming from the left side of the dryer. Replaced wheels,tension pulley and motor. Tested the dryer for ten minutes and the sound was not there. The motor was making a noise when spun by hand."

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Harker Heights, Texas 76548

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose washer that was banging around when spinning. Examined unit and found shocks and springs are good. Checked level of unit, and found it diving over 1/2 forward, causing excessive movement in the tub. Adjusted level on unit and tested with a wet towel. Found movement within spec. Unit working as designed. Call complete."

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Temple, Texas 76502

Jonathan M

Job Details: 10/21/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the slider and test of the unit. The unit began to work and operate as designed. Call complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48PPDUDE01

Near Austin, Texas 78746

Luis

Job Details: 10/21/2022

"Arrived on site. Installed inlet tube,customer is having installers connect water line to unit."

We serviced a

MAYTAG DRYER

Model MEDC465HW0

Near Kyle, Texas 78640

Kevin

Job Details: 10/21/2022

Arrived on site and found dryer will run but start button has to be held down for 5 to 10 seconds. During this time motor slowly build up speed until it runs. Checked incoming power and found when start button is pressed one leg jumps up to 190 votes from 120 while the other leg drops to 40 V from 120. This is an issue with the incoming power not the dryer. Customer will contact an electrician to correct the issue.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Kyle, Texas 78640

Kevin

Job Details: 10/21/2022

"Arrived on site and replaced control board and motor diagnosed on previous visit, washer will now complete a calibration cycle, and an automatic test cycle. Agitation and spin are working properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Canyon Lake, Texas 78132

Andrew

Job Details: 10/21/2022

"Arrived on site to test unit for RC not cooling. Evap is not frosted over but random frost build up on walls of FC and air ports frozen over. Removed all frost and applied caulking between linear and cabinet in excessively open areas. Used heat gun again to form gaskets again. Unit is sealing, advised to monitor. If issue persists recommend replacing lower door hinge shim( WP2201567)x2. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MHW5630HC3

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

Arrived on site to test unit for not spinning out clothes intermittently. Found spin speed on delicates cycle was at slowest speed. No stored error codes. Ran diagnostics cycle with no issues. Unit is connected to soft water system. Advised to run clean cycles periodically and minimize detergent use to prevent issues. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ00

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

"Arrived on site to test unit for nothing but crushed ice dispensing no matter what setting. Found solenoid was not connected. Secured connection, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT518SZFM00

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

Arrived on site to test unit for not cooling found leak from solder at evap. Discharged system and fixed pinhole leak and replaced UV drier. Vacuumed system and held vacuum for 35mins. Charged to specs. Completely drenched exposed SS components with bubble solution and was unable to find any more leaks. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7232HC0

Near Dripping Springs, Texas 78620

Andrew

Job Details: 10/21/2022

"Arrived on site to replace control, filter and lower harness. Found no issues with continuity through harness. Found power filter working as designed. Unit would not spin, lid wouldnt lock, voltage to valves was fluctuating, unit was acting completely erratic. Cycled power to unit and found lid would lock but not unlock. Replaced control, unit working as designed. Advised customers to download Maytag app and connect unit to WiFi for software updates. I believe issue is with software. Resistance on motor and drain pump were good. If issue persists recommend control, console and lid lock. No leaks detected. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78745

Joe Z

Job Details: 10/21/2022

Arrived onsite for dishwasher Not Starting or Operating . Upon arrival inspected unit and found that there is no power to unit. Checked breaker and is not tripped. Got zero voltage at wall outlet. Ran unit with extension cord to a different circuit. Test unit and unit operas designed. Advised customer contact an electrician. No leaks present at this time. Job complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Austin, Texas 78748

Joe Z

Job Details: 10/21/2022

Arrived onsite to install preordered parts. Replaced water fill valve. Ran automatic test and unit operates correctly. Ran normal cycle and unit is operating as designed. No leaks present at this time. Job complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Austin, Texas 78725

Joe Z

Job Details: 10/21/2022

Arrived onsite for washer will fill but will not agitate or spin. Upon arrival ran diagnostics manual test and agitation and spin do not operate. Found failed capacitor. Capacitor has zero capacitance . Need to replace the capacitor w11428524. Replaced capacitor and retest unit. Unit now agitates and spins correctly. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE515S0JS3

Near Austin, Texas 78754

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a range with a damaged panel. Found control panel dented and replaced panel. All is working properly at this time.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Temple, Texas 76502

Jonathan M

Job Details: 10/21/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the middle rack stops only because that was all that was needed and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Temple, Texas 76502

Jonathan M

Job Details: 10/21/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the evaporator fan harness and user interface and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Lorena, Texas 76655

Jonathan M

Job Details: 10/21/2022

Arrived on site for a washing machine that is not locking the lid. Inspected unit and work area. Tested the unit in a normal wash cycle and found the lid attempting to lock but not actually locking. Replaced the latch assembly (W11513248) ad tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL COOKTOP

Model WFE525S0JS1

Near Lorena, Texas 76655

Jonathan M

Job Details: 10/21/2022

Arrived on site for a cooktop that has a right rear burner out. Inspected unit and work area. Did confirm the customers complaint and found the element had blown on the coil. Replaced the right rear element (W11171119) and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW7230HC0

Near Dripping Springs, Texas 78620

Andrew

Job Details: 10/21/2022

"Arrived on site to test unit for no power. Found control receiving proper voltage but not sending to console. Replaced board, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHW00

Near Austin, Texas 78732

Vincent

Job Details: 10/21/2022

"Arrived on site for refrigerator inspected unit and work area. CX complaint is the RC evap keeps freezing up every month or so. Took temps FC 12? RC 22?, previous tech wash out and cleaned the drain tube, but refrigerator was never fully defrosted. I advised CX to fully defrost refrigerator for 48hrs and then after defrosting to let cool for 24hrs. I also let CX know if the issue continues after defrosting we would have to proceed with electronics. CX signed the waiver to defrost. Job completed"

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78732

Vincent

Job Details: 10/21/2022

"Arrived on site for dishwasher, inspected unit and work area. Replaced heating element with new one and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Waco, Texas 76712

Jonathan M

Job Details: 10/21/2022

Arrived on site for a washer that will not start a cycle. Inspected unit and work area. Customer advised that the unit went into the childs lock and they were unable to get it out of it. Did confirm the customers complaint and attempted to remove the child lock and was unable to. Did find voltage going to the user interface. Replaced the user interface assembly (W11325578) and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ08

Near Hewitt, Texas 76643

Jonathan M

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced inlet valve, icemaker, and added silicone to the outer edges of the filter. Test of the unit after jumping the icemaker in the unit harvested and filled as designed. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM7

Near Waco, Texas 76705

Jonathan M

Job Details: 10/21/2022

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised the issue was not with the unit leaking but with the unit not draining. They advised that they would find water in the bottom of their dishwasher when they would go to load it. They advised that at that point the unit would not drain if they hit the cancel button. Tested the unit and found the unit filling, recirculating, and draining as designed. The customer advised they had just replaced the drain hose and will call back if any issues persist. Call complete."

We serviced a

MAYTAG DRYER

Model MEDX655DW1

Near Waco, Texas 76705

Jonathan M

Job Details: 10/21/2022

"Arrived on site for a dryer that has no heat. Inspected unit and work area. Did confirm the customers complaint and check voltage to the unit. Found a home 120 V from line one to neutral, 22.7V from line 2 to neutral, and 88.7 V from lie one to line two indicating a electrical supply issue. I double checked voltage at the plug and did confirm improper voltage. Advise the customer they will need an electrician to fix the electrical supply to resolve their issues. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKV0

Near Lakeway, Texas 78734

Leonardo

Job Details: 10/21/2022

Arrived on site to replace heating element due to special project. Replaced heating element test unit and unit test good job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDPM604KBS0

Near Austin, Texas 78734

Leonardo

Job Details: 10/21/2022

Arrived on site to replaced heating element from special project. Replaced heating element test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Austin, Texas 78744

Matthew

Job Details: 10/21/2022

Arrived onsite for drum bouncing. Upon arrival inspected unit. Applied pressure to basket and found suspension completely failed. Needed suspension rods W11130362 replacement. Replaced rods and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Austin, Texas 78744

Matthew

Job Details: 10/21/2022

Arrived onsite to replace gearcase as instructed. Replaced gearcase and tested. No abnormal nois to report. Unit is functioning properly. Job complete

We serviced a

MAYTAG WASHER

Model MVWP576KW1

Near Austin, Texas 78747

Matthew

Job Details: 10/21/2022

"Arrived onsite for washer not spinning clothes out and leaving them soapy. Previous tech diagnosed potential failing drain pump. On arrival inspected pump. Ran test and confirmed pump is operational. Ran multiple tests and all passed. Called tech line for assistance. Spoke to Adrian and provided SR#7734874018. Pump tested and found part not needed. Found issues being caused by accumulating soap deposits in tub from excessive detergent use. Suds are triggering spin cycle disruption. Instructed customer on detergent use, proper loading and cycle selections. Ran a normal load with proper amount of detergent while on site and load completed without failure. Unit is functioning properly. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL RANGE

Model WGG745S0FS02

Near Austin, Texas 78744

Matthew

Job Details: 10/21/2022

Arrived onsite for new range damaged. Upon arrival inspected unit. Found frame and panel damage to unit. Called tech line for assistance. Sent pictures to tech and declared damage non repairable. Provided SR#7734875088. Tech then transferred me to Trade care . Provided additional Sr#7734875737. Confirmed treed care will be contacting customer within 3-5 business days on instructions for moving forward. Job complete

We serviced a

WHIRLPOOL WASHER

Model NFW5800HW2

Near Buda, Texas 78610

Matthew

Job Details: 10/21/2022

Arrived onsite for washer leaking. Upon arrival inspected unit. Put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Did not see any signs of leaking. Ran normal cycle and again no signs of leaking. Found white residue around back vent area. Found that leak may have been due to over sudsing. Also found drain hose inserted into Standpipe 15 inches+. Adjusted drain hose and secured with zip ties. Also instructed customer on detergent use. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Georgetown, Texas 78628

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the bake/broil burner ignitor bracket breaking away from the burner, I removed and replaced the burner (W11220387) and oven light (broken base) (W10888179 ) and tested the unit. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

KENMORE MICROWAVE

Model 790.8036331

Near Lampasas, Texas 76550

Tyler

Job Details: 10/21/2022

Arrived on site for microwave needing previously diagnosed control assembly under warranty repair. Upon arrival installed require part reassembled and tested unit and found microwave fully functioning as designed with no further failures. Call complete

We serviced a

WHIRLPOOL WASHER

Model MHW8630HC4

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered part. Due to the air vent tube at the back right side of the drum possibly leaking, I removed and replaced the tube and found dry water streaks inside the old tube. While the unit was pulled out, I found where the cold water hose had been leaking water (photo). Since the water hoses were removed by the customer to make the unit accessible, I inspected the hoses and found the cold water hose gasket was badly pinched as if it were tightened too much when installed. I replaced the gasket and reattached the hoses and tested the unit. Unit is operating as designed and no leaks found during testing. I reassembled the unit and put it back in its place and retested the valves and completed an automatic test and the unit continued to operate as designed with no water leaks. I advised the customer of my findings and provided a photo. Recommended the customer monitor the unit and to call in for service if it continued to leak. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered parts. Per techline recommendations SR#7734521427, I removed and replaced the valve, defective filter and pex water line. Tested the unit and purged approximately 2 gallons of water from the dispenser and the unit is operating as designed. I recommended the customer monitor the unit and if it begins to fail again to call it in for service. No water leaks observed during service, job completed."

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis, I removed and replaced the damaged dispenser drip pan and leveled the unit. Tested door operations and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

AMANA DISHWASHER

Model ADB1400AGS3

Near Lampasas, Texas 76550

Tyler

Job Details: 10/21/2022

Arrived on site to install upper rack. Upon arrival reconfirmed issue and install required part then reassembled and ensure that rack could stay in place. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRSA71CIHZ00

Near Dale, Texas 78616

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for ice maker leaking, tested unit found ice maker cracked and when going into harvest does not empty out the tray causing it to constantly overfill with water , replaced ice maker, ran it through diagnostics, ice maker is now functioning properly, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Killeen, Texas 76542

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose refrigerator with leaking coming from icemaker. Found fill valve is barely letting water through, and water is dripping out of the tube and hitting the back wall and freezing over. Replaced fill valve and heated/molded fill tube. Tested unit and verified all working as designed. No water leaks present. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHM08

Near Lampasas, Texas 76550

Tyler

Job Details: 10/21/2022

Arrived on site for refrigerator fuel line kinked and torn away from liner connection behind fridge. Upon arrival confirmed issue and found the fill tube going from inlet valve to icemaker broken free from the connection and kinked. Was able to replace line and re-clamp it down with a new clamp and found unit is now functioning as designed. Call complete

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78746

David S

Job Details: 10/21/2022

"Arrived on site to replace KitchenAid Dishwasher heating element according to service pointer W11540964. I verified the model and serial number fall in range for the pointer. I replaced the heating element W11537778, according to the pointer. I tested the unit and found it working properly. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a Whirlpool range WFG550S0HZ2 with a burner not lighting properly. Found center burner clogged with grease and cleaned burner. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL RANGE

Model KCGC506JSS00

Near Georgetown, Texas 78633

Gerry C

Job Details: 10/21/2022

Arrived to inspect ignition issue KCGC506JSS00 I found the left front burner would not ignite and I was able to adjust the igniter electrode to correct the issue. I tested through multiple ignition cycles and the unit ignited as designed. No gas leaks detected during service.

We serviced a

WHIRLPOOL DRYER

Model WED7500GC0

Near Copperas Cove, Texas 76522

Tyler

Job Details: 10/21/2022

Arrived on site for dryer not heating. Upon arrival confirm complaint and upon further testing found that all hardware was working with the manufacturing specs but the heating element coil had broken due to a warped element frame. Was able to replace the element then reassemble and tested unit and found dryer heating as designed. I instructed customer on steps to get a dryer vent cleaning done. Call complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHV01

Near Killeen, Texas 76542

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose refrigerator that was not cooling in the RC. Tested unit and found RC at 60+, and freezer at 4. When examining the unit, I found the evaporator fan is not running at all. It just hums. Replaced the motor for the evaporator fan. Tested once fan was replaced and found unit is now cooling properly. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2022

Arrived on site to install new dishwasher panel due to damaged/bent dishwasher panel from delivery. Replaced panel and verified proper operation. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose washer that was not spinning. Found unit is draining, but it's not spinning. Tested unit and verified proper drainage, but capacitor is buzzing and not running the motor. Replaced capacitor and tested unit. Verified all working as designed. Call complete."

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5536AAS

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a venthood that is making unusual noise. Found motor out of balance and replaced motor. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL VENTHOOD

Model UXT5236BD1

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a venthood with a latch not in position. Retrieved latch from unit interior and reinstalled it. Tested unit and found all is functioning properly at this time.

We serviced a

WHIRLPOOL FREEZER

Model WRS325SDHZ08

Near Hutto, Texas 78634

Maurice R

Job Details: 10/21/2022

"Arrived onsite for previously diagnosed parts. Installed parts, plugged the unit in told CX to give it 24 hrs to load. No water leaks detected during service."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Georgetown, Texas 78626

Maurice R

Job Details: 10/21/2022

Arrived onsite for dishwasher pump making noise. Replaced the pump ran the unit in diagnostics mode and no water leaks detected during service. Unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Hutto, Texas 78634

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a refrigerator that is not producing ice consistently. Found temps at 15 in fc and made temp adjustments to lower fc temp and increase productivity of icemaker. Job is complete and no leaks were found at time of service. Temp check should have been performed on previous trip and no charge to customer today.

We serviced a

KITCHENAID MICROWAVE

Model KEMS309BSP00

Near Austin, Texas 78717

Vincent

Job Details: 10/21/2022

"Arrived on site for microwave, inspected unit and work area. Installed all parts ordered by previous tech. Tested unit after and its operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM

Near Austin, Texas 78737

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for unit not draining. Test unit and found glass stuck in the drain motor. Removed glass test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW02

Near Austin, Texas 78759

Kimo

Job Details: 10/21/2022

"Arrived onsite for a washer that is fulling with water when not in use. Upon arrival I ran the unit in diagnostics mode and found that the unit operated as designed no issue draining, I checked the water inlet valves and found that they had some Debris stuck in them which causes the valve to weep and full the washer over time. I installed new valves and tested unit and found unit operating as designed no leak.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT920SADM2

Near Austin, Texas 78726

Kimo

Job Details: 10/21/2022

Arrived onsite to install previously diagnosed parts upon arrival I installed new door bottom seal. And tested unit and found unit operating as designed. Then advised cx on detergent use and how improper amount of detergent can cause a sudsing issue and can cause leaks. Job complete no leaks at this time.

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X15DS02

Near Austin, Texas 78703

Luis

Job Details: 10/21/2022

"Arrived on site for error codes. Error code reading CL per service manual will need to replace main control,removed unit from enclosure replaced main control powered unit on compressor and fans powered on.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM14

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/21/2022

"Arrived on site and replaced previously diagnosed UI and power supply board. Tested unit, unit working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near San Marcos, Texas 78666

Andrew

Job Details: 10/21/2022

Arrived on site and replaced previously diagnosed icemaker and harness. Ran diagnostics and icemaker completed cycle with no issues. Unit has been cooling great and not tripping breaker.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS2

Near Austin, Texas 78745

Joe Z

Job Details: 10/21/2022

"Arrived onsite for microwave not operating. Upon arrival inspected unit and found no power to unit and breaker tripped. Breaker will not Tripp while door is open,but breaker tripps as soon as door is closed. Need to replace interlock switches. Replaced interlock switches and test unit. Heated a cup of water for 30 seconds, twice. Unit is operas designed. Job complete.

We serviced a

KENMORE WASHER

Model 110.2072299

Near Austin, Texas 78727

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a washer that is not cycling properly. Found lid switch failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID RANGE

Model KSGG700ESS1

Near Austin, Texas 78745

Joe Z

Job Details: 10/21/2022

"Arrived onsite for OVEN DOESN'T HEAT UP PAST 200 DEG UNLESS IT'S ON BROIL. Upon arrival test unit and bake ignitor is not energizing, control is sending correct voltage to ignitor. Found bad harness connection at ignitor. Repaired and secured connection at ignitor. Test unit and unit operates as designed. Job complete.

We serviced a

GE REFRIGERATOR

Model PGSS5PJXBSS

Near Austin, Texas 78727

Cliff

Job Details: 10/21/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found compressor locked up and due to age of unit and cost of repairs homeowner will replace unit.

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Austin, Texas 78749

Joe Z

Job Details: 10/21/2022

"Arrived onsite for unit not operating, only hearing a humming sound. Upon arrival inspected unit. Checked polarity at wall and is correct. Found polarity at unit is incorrect. Found that wiggling plug at wall gives correct voltage. Noticed 1 plug prong was slightly bent and not getting a good connection at wall outlet. Adjusted cord and test unit. Unit is operating as designed. Job complete

We serviced a

MAYTAG DRYER

Model MGDB850WL0

Near Austin, Texas 78735

Joe Z

Job Details: 10/21/2022

"9333 Arrived onsite for NOT DRYING/HEATING..upon arrival test unit and found blower is not turning. Found pulley is not secured and belt fell off. Secured pulley and reinstalled belt. Test unit and unit operates as designed. Job complete

We serviced a

ELECTROLUX WASHER

Model EIFLW55HIW0

Near Georgetown, Texas 78633

Gerry C

Job Details: 10/21/2022

"Arrived to inspect door not closing EIFLW55HIW0. I found the strike for the door latch assy had failed and required replacement. I removed and replaced the strike and tested. Operate test good, no leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SD8Z05

Near Georgetown, Texas 78633

Gerry C

Job Details: 10/21/2022

"Arrived inspect ice issue. I found the CX had replaced the filter and without purging, the ice maker fill tube had frozen. I steamed out the fill tube and tested and the unit operated as designed. No leaks observed during service.

We serviced a

WHIRLPOOL OVEN

Model WOS72EC0HS01

Near Austin, Texas 78732

Vincent

Job Details: 10/21/2022

"Arrived on site for oven, inspected unit and work area. CX complaint was oven display was not operating. Cycled the power and it came back. Entered diagnostics and had error code F6E0 UI lost communication. Display was still failing which lined on the screen. Replaced console and tested. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Austin, Texas 78704

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for no power. Test power at junction box and found melted wire nuts. Cleaned wires and secured wires with new wire nut test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM604KBS

Near Austin, Texas 78704

Leonardo

Job Details: 10/21/2022

Arrived on site to test unit for F9E1 and F7E1 and F8E2 error codes. Test unit and found heating element leaking from screws letting water get in to wash motor shorting unit out. Will need new sump and motor and heating element and control board.

We serviced a

WHIRLPOOL WASHER

Model WFW9640XW00

Near Georgetown, Texas 78628

Lou

Job Details: 10/21/2022

"Arrived on site to inspect washer leaking water. Upon further inspection, I found the back bellow clamp had come loose and the bellow had separated from the drum. Also found the fill tube from the dispenser to the bellow was loose again. I re-installed the bellow and clamp and tightened the clamp and pulled on the bellow to make sure it would not come off again. I demonstrated to the customer as well. I removed the fill tube gasket and installed a new gasket and placed a clamp in the tube to secure it to the gasket/dispenser (photo). Reassembled the unit and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT720PADM2

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the water was coming from underneath the unit and the toeplate sound pad was wet. I removed the toeplate and placed the unit in diagnostics showing no error codes. Continued with testing and monitored the sump/motor assembly from the bottom the unit. I found where the diverter housing had been leaking from the signs of dry water streaks on the floor, water hose and diverter housing. The unit did not leak while testing. I removed the outer door panel and found where the vent assembly is badly leaking water (photo). I found both gaskets on the vent were bad. Only the vent was leaking at the end of service, job completed."

We serviced a

MAYTAG MICROWAVE

Model MMV6190DS2

Near Georgetown, Texas 78633

Lou

Job Details: 10/21/2022

"Arrived on site to inspect microwave error code. Upon further inspection, I found the unit had been disassembled at the control and interlocks. Customer advised the display was showing open/close door error. Tested the lower door switch and found it bad. I removed and replaced the interlock kit and tested the unit. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDB00

Near Luling, Texas 78648

Andrey

Job Details: 10/21/2022

"Arrived on site to test unit for no cool, tested unit found both compartments warm and no frost buildup, exposed compressor and found a complete system burn out, all copper tube is charred and black oil dripping out from filter dryer

We serviced a

JENN-AIR OVEN

Model JJW2430WS02

Near Austin, Texas 78746

David S

Job Details: 10/21/2022

"Arrived on site to preform a temperature calibration and a Jenn-Air wall oven. I found the door gasket in good control. I tested the bake, broil, convection elements in diagnostics and found them heating. I ran a calibration and found the oven heating heat at 354 degrees. I checked calibration and found it set 4 degrees higher than it should be. I reset it.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Austin, Texas 78725

Joe Z

Job Details: 10/21/2022

"Arrived onsite to install previously ordered parts. Installed control,and harness .test unit and unit now goes into defrost. Job complete.

We serviced a

WHIRLPOOL WASHER

Model GSW9800PW0

Near Fort Hood, Texas 76544

Tyler

Job Details: 10/21/2022

Arrived on site for washer needing previously diagnosed rebuild. Upon arrival reconfirmed issue and installed required parts then reassembled and tested unit and found washer fully functioning as designed with no leaks and inform customer status. Call complete

We serviced a

SAMSUNG DRYER

Model DV48H7400EW/A2

Near Jarrell, Texas 76537

David Z

Job Details: 10/21/2022

"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat, but has good voltage to unit. Disassembled and found heating element is open, causing failure. Replaced element and tested unit. Verified all working as designed. call complete."

We serviced a

MAYTAG DRYER

Model MEDB980BW0

Near Austin, Texas 78746

David S

Job Details: 10/21/2022

Arrived on site for Maytag dryer getting extremely hot. I inspected the unit and work area. I temp tested the exhaust and found it getting to 177+ and not turning off. I tested the exhaust thermistor and found it reading 95 degrees when it is higher. I installed a new thermistor. I retested the unit and found poor air flow. I recommend the customer have vent wizard come out.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Georgetown, Texas 78633

Lou

Job Details: 10/20/2022

"Arrived on site to inspect refrigerator water dispenser dispensing slowly. Upon further inspection, I tested the dispenser and found the water dispensing slowly. I removed the filter and retested and it dispensed as designed. I contacted techline and spoke to Travis and advised of the complaint, my findings, the history and the SR#. Travis made contact with the manufacturer engineering dept and they advised to replace the white plastic coated braided water line with a Pex water line. Travis advised that this is the last step in attempting to correct the issue and to determine if its the water lines or the unit itself. Advised all,info documented on previous SR#7734521427. I am ordering the Pex water line and will return with all prescreened parts. No water leaks observed during service.; ordrng 1 8212547RP (Pex water line)"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS04

Near Georgetown, Texas 78633

Gerry C

Job Details: 10/20/2022

"Arrived to inspect FC door closing issue. I found the upper rack was binding and incorrectly installed. I corrected the installation and applied MFG approved lubricant and the door operated as designed. During inspection I found the FC door mismolded and unable to keep the gasket in place along the bottom edge, causing ice to form. The RH RC door gasket was torn and will require replacement as well. Office to contact the CX when parts are available for installation. No leaks observed during service. W10571967 12977880SQ W10830162; ordrng 1 W10830162 (RH RC Door Gasket) and 1 12977880SQ (FC Door, SS) and 1 W10571967 (FC Door Gasket)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, Texas 78723

Wesley

Job Details: 10/20/2022

Arrived onsite for refrigerator operating properly and cooling but frosting up the evap. Defrost works properly in diagnostics. Ordering the control to repair. Unit is not entering defrost often enough or for long enough to manage frost. ; ordrng 1 W11546609 (Control box)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Austin, Texas 78745

Matthew

Job Details: 10/20/2022

"Arrived onsite for washer bouncing up and down. Upon arrival inspected unit. Put into diagnostics and found error code for off balance load. Tried running auto test to test remaining components but unit was shaking violently. Will need suspension replaced. Ordering belt, cam and gearcase due to squealing sound during spin. Also ordering Hub. Needs AUTHO. Office to reschedule ; ordrng 1 W11130362 (Suspension) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11454734 (Gearcase) and 1 W10528947 (Hub) and 1 AUTHO (AUTHO)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDM09

Near Jarrell, Texas 76537

David Z

Job Details: 10/20/2022

Arrived on site to repair sealed system due to failure. Replaced compressor and dryer on unit. Vacuumed unit and verified proper pressures present with vacuum held for 10 minutes. Unable to charge unit due to missing O ring on scale. Office to schedule when we have an R600 Kit to charge unit. ; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near New Braunfels, Texas 78132

Andrew

Job Details: 10/20/2022

"Arrived on site to replace control, damper, and compressor from previous diagnosis. Discharged unit and replaced UV dryer. Found compressor was sitting sideways in box and missing plug from access port causing oil to leak out. Compressor is defective and would need new compressor to fix issue. Office to reschedule. Needing two hours and SS tech on return visit. ; ordrng 1 WPW10466675 (Compressor) and 1 W10865870 (UI)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, Texas 78748

Scott

Job Details: 10/20/2022

"Arrived on site for not heating . Also customer mentioned they dont hear water splashing and soap sitting in tub. Ran diagnostics got wash motor , heater error codes . Wash motor would clunk but never start . Ordering sump and motor . No water leaks detected at time of service.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Georgetown, Texas 78628

Lou

Job Details: 10/20/2022

"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the cooktop,and all burners are operating as designed. I tested the bake/broil functions and the ignitor failed to illuminate/operate. I could hear the relays on the control when pressing start. I removed and replaced the ignitor and in the process, the ignitor bracket, on the burner, broke off.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS3

Near Georgetown, Texas 78628

Lou

Job Details: 10/20/2022

We serviced a

WHIRLPOOL TRASH COMPACTOR

Model TC607X4

Near Austin, Texas 78734

Vincent

Job Details: 10/20/2022

"Arrived on site for trash compactor, inspected unit and work area. CX complaint was pedal was stuck and not able to open. I tested unit and found no issues. Inspected the pedal to make sure it was not broken and also found no issues. Unit is operating as designed at this time. Job completed."

We serviced a

WHIRLPOOL ICE MACHINE

Model WUI75X15HZ00

Near Holland, Texas 76534

David Z

Job Details: 10/20/2022

"Arrived on site to follow up on ice machine that is not producing much ice. Examined ice and found very small wet cubes. Checked ice sheet and found the ice is uneven and not even forming in some areas of the evap, with above average noise coming from the sealed system. Compressor making excess noise, indicating likely bad from box. Reordering sealed system parts, compressor evap and condenser MUST be replaced. ordrng 1 WPW10218037 (Evap) and 1 WPW10605286 (Compressor) and 2 W10843121 (Non UV Drier)s and 1 WP2313624 (Condenser) and 1 W11506635 (Access Valve)"

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Elgin, Texas 78621

Cliff

Job Details: 10/20/2022

Arrived on site to diagnose a washer with burning smell. Found curren from home flowing from neutral to ground and had caused ground wiring to burn in washer. Contacted techline and documented findings. Advised homeowner on issue and possible fire hazard to home. Left washer and dryer disconnected and homeowner will need to have licensed electrician correct issue and provide documentation prior to washer being repaired. Techline rep ScottFile# 7734868278; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW

Near Taylor, Texas 76574

Maurice R

Job Details: 10/20/2022

"Arrived onsite for error message LF. On inspection I found 5 different errors F3E2,F9e2,F0e5,,F0E3,f2e1. Then I looked under the unit in there was oil all over the unit. I showed the CX the issue with the gear case, he said he would like to get all fixed at 1 time. I informed him that we would reach out to the warranty company and see if they would cover it. No water leaks detected during service. Office to reach out to CX to reschedule.; ordrng 1 W11393685 (Gear case) and 1 WPW10581874 (Drain pump) and 1 W11173597 (Water inlet plus drawer)"