Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 01/24/2019
ICE MACHINE KITCHENAID KUIS18PNXB0 Arrived on site for Noisey operation. Found unit full of ice and cycled off. Moved ice and cycled unit on. I observed a complete cooling and I observed no problems. unit is clean and has no water leaks. Callie ran card for service fee.
Near Austin, TX 78757
Wesley
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDT780SAEM1 Arrived on site and corrected f7e1 error by resetting. All checks good. Unit is now operating as designed.
Near Austin, TX 78701
Scott
Job Details: 01/24/2019
DISHWASHER KITCHENAID KDTE254ESS1 "Arrived on site for unit not starting . Ran diagnostics got float and long drain error codes . Getting voltage to drain motor but motor is not working . Ordering drain motor , also control ( more then likely not needed but would like to have just Incase . No water leaks detected at time of service . Return 1/25. ; ordrng 1 W10866124 (cntrl-elec) and 1 WPW10531320 (DRAIN PUMP)"
Near Austin, TX 78753
Wesley
Job Details: 01/24/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on site and found incorrect voltage at wall. Advised customer that voltage will need to be corrected in order for proper dryer function.
Near Belton, TX 76513
Arthur B.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of ice maker not producing ice on 5 Door Refrigerator. Ran diagnostics and found error code E2 (Lost Home Position) on test 056. Removed and replaced icemaker. Reassembled. Ran tested 057. Icemaker went into harvest as intended. No other issues found. All water connections were dry at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived on job to install regulator valve. Because the pressure supply is too high. Tested functionality passed no leaks detected at time of service.
Near Taylor, TX 76574
Jerry C.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 WRS325FDAM02 Arrived to inspect no ice or water. I found the filter head had failed and I removed and replaced it. I installed the replacement filter the customer provided and it operated both the dispenser and the ice maker. No leaks observed during service.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/24/2019
DISHWASHER KITCHENAID KUDI02FRSS2 "Arrived on site for dishwasher making loud noise. Performed diagnostics mode, no error codes. Found noise coming from wash motor, due to failed bearing. Will need to replace sump assembly to complete repair. Gained access to sump assembly, removed failed sump assembly and installed new. Tested unit and monitored water connection. All tested good, no water leaks present.
Near Kyle, TX 78640
Kevin
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ0 "Arrived on site customer is experiencing warmer temperatures and refrigerator, set refrigerator into diagnostic cycle and found thermistors are checked good airflow from evaporator fan is good, diffuser is opening and closing and return air appears OK. Removed diffuser and found some frost blockage, cleared frost and replaced diffuser. Recommended to customer that it be monitored for correct operation, no water leaks from connections at time of service"
Near Canyon Lake, TX 78133
Robert
Job Details: 01/24/2019
WASHER MAYTAG MVWX65TDW1 "Arrived on job for complaints of power not working/water stuck in tub. Replaced control board,tested with diagnostics passed. No leaks detected at time of service."
Near Brushy Creek, TX 78717
Paul
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Arrived onsite for the refrigerator with product in the FC defrosting and a no ice condition. I found the FC coil completely frosted up. I ran a forced defrost and found the bimetal closed and 123VAC to the heater but no amp draw. I defrosted the coil and upon further inspection I found one of the molex connectors was not snapped together properly on the L1 side. I tested the heater and it ohms out good. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near New Braunfels, TX 78130
Robert
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on job for complaints of icemaker not working. Found wire harness shorted. ; ordrng 1 W10884720 (harns-wire)
Near Austin, TX 78745
Leonardo
Job Details: 01/24/2019
OVEN KITCHENAID KGRS505XSS01 Arrived on site to test unit for upper oven not working. Test unit and found ad glow ignitor and bad bake burner. Will need to order new bake burner WPW10407912 and new ignitor WP7432P143-60. Will also need screws WP4159193 x2 7101P287-60 x 2 rescheduled for Tuesday 1/29 customer prefers morning appointment ; ordrng 1 WP7432P143-60 (BAKE IGNITOR ) and 2 7101P287-60 (SCREWS)s and 2 WP4159193 (SCREWS )s and 1 WPW10407912 (BAKE BURNER )
Near Manchaca, TX 78652
Leonardo
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test unit for right side of unit hanging. Test unit and found screw and nut coming off. Found stripped screw, removed screw and installed new screw and new nut job complete unit installed correctly"
Near Liberty Hill, TX 78642
James
Job Details: 01/24/2019
OVEN WHIRLPOOL WOD51EC0HS00 Arrived on site and tested operation. I found fault code for stuck key and lower blower error. I found the blower wheel out of place and jammed. Unit will need new blower and ui to repair. ; ordrng 1 W11109174 (blower)
Near Austin, TX 78703
Scott
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL JMV9196CS3 "Arrived on site , replaced door . Will need to order another door because it’s dented on bottom left corner . Left damaged door on MW so customer will have a working unit . ; ordrng 1 W11205116 (MW DOOR )"
Near Austin, TX 78750
Paul
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL WML55011HS0 Arrived onsite for the microwave that has a gush of air on the left side between the door and frame. I found the dampener working correctly. I found a large gap between the dampener and the duct causing air to blow out under the cabinet because the unit was not taped up correctly. I put on a piece of 3M taped to close the air gap but I explained to the customer that the cabinet needed to be cut out larger so the duct could be taped all the way around it and sealed properly. The customer is going to get the contractor to fix the issue. I tested the unit and the amount of air coming out of the front was much less. Call complete.
Near Pflugerville, TX 78660
Wesley
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL WMH31017AS Arrived on site and found unit mag failed. Replaced magnetron . All checks good unit is now operating as designed.
Near Georgetown, TX 78633
Jonathan
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL WMH32519CS1 "Arrived on site for microwave not heating. Performed diagnostics and tested unit while monitoring amp draw, found drawing 10.5 amps when heating. Gained access to diode and found it had grounded out. Found magnetron had grease buildup. Will need to replace replace high voltage side.
Near Austin, TX 78739
Brandon
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for customer complaint of noise coming from compressor. Found compressor needed adjusted at condenser due to vibration noise, unit tested good."
Near Killeen, TX 76542
Arthur B.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for customer complaint of 5 door refrigerator door indicator not closing. Removed pantry door and found deli control harness broken. Was able to repair wiring using soldering methods. Was able to solve door indicator. Found door UI LED shorted causing water or ice not to dispense. Unit will need UI and pantry UI to complete repair. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEED AUTHO)
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/24/2019
COOKTOP KITCHENAID KCED600GSS00 "Arrived on site for customer complaint of cooktop being cracked, I replaced cooktop and added foam tape, tested good,"
Near New Braunfels, TX 78130
Robert
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for complaints of temperature too warm in freezer and refrigerator. Found refrigerator not defrost properly. Ordered heater install only if needed. ; ordrng 1 W10865431 (motor-evap) and 1 WP12729128 (heater)
Near Kyle, TX 78640
Kevin
Job Details: 01/24/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site and inspected dryer and found it is tumbling properly but there is no heat. Inspected power at terminal block and found from L1 to neutral reads 120 V, L2 to neutral reads 120 V, but L1 to L2 reads 0 V. apartment complex will need to correct power to the dryer in order for it to work properly. Dryer is new and there is no lint buildup at time of service. Also recommended that apartment complex ensure good airflow by cleaning the vent to the exterior of the building, job complete."
Near Killeen, TX 76542
Arthur B.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB05 "Arrived onsite to install new compressor to SxS refrigerator from prior tech’s diagnosis. Removed compressor,drier and installed new compressor,dye drier using braising methods. Vaccummed unit down to -25psi. Charged unit with 5.5oz of R134a refrigerant. Powered up unit. Found good frost pattern on evaporator. Reassembled. No other issues found. All water connections were dry at time of service."
Near Austin, TX 78734
Brandon
Job Details: 01/24/2019
REFRIGERATOR KITCHENAID KRFF302ESS "Arrived on site for customer complaint of unit being dead. Found faulty control board, unit did not have model tag, could not determine the programming code. Collected service fee on check."
Near Austin, TX 78747
Leonardo
Job Details: 01/24/2019
RANGE WHIRLPOOL WFC310S0EB1 Arrived on site to replace harness and rcptcl. Replaced all parts test unit and unit test good job complete all burner working correctly at this time.
Near Canyon Lake, TX 78133
Robert
Job Details: 01/24/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of dryer not heating,found no air flow dryer vent pulled out to far. Adjusted vent, air flow returned. Ran test cycle passed."
Near Wimberley, TX 78676
Diego G.
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site. Check for no operation issues. Found motor locked up. We need sump and motor and control for back up. Reschedule for 1/30/19; ordrng 1 W11309335 (SUMP AND MOTOR )
Near Wimberley, TX 78676
Diego G.
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site. Check for no operation issues. Found motor locked up. We need sump and motor and control for back up. Reschedule for 1/30/19; ordrng 1 W11309335 (SUMP AND MOTOR )
Near Wimberley, TX 78676
Diego G.
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDT720PADM3 Arrived on site. Check for no operation issues. Found motor locked up. We need sump and motor and control for back up. Reschedule for 1/30/19; ordrng 1 W11309335 (SUMP AND MOTOR )
Near Killeen, TX 76542
Al
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Arrived to install previously ordered parts. Removed and replaced the MAIN CONTROL WPW10589838. Unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Georgetown, TX 78628
Jerry C.
Job Details: 01/24/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 "KFIS29PBMS00 Arrived to instal parts. I found the unit would cool to 1 degree in the fc set to -5 and I verified all functions of the ice maker system, including fans fully operational. The ice maker housing was at 24 degrees and declined reasonably within the ice maker fan test. I inspected the fc evaporator area and found a large mass of ice at the cap tube entry area, denoting a leak within the evaporator. Office to order evaporator. Please allow three hours for sealed system service upon return. ; ordrng 1 CNOTES (3 HOURS SEALED SYSTEM SERVICE) and 1 WPW10608485 (evaporator)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/24/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. Replaced dented panel. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/24/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. Replaced dented panel. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 01/24/2019
COMPACTOR KITCHENAID KTTS505ESS Arrived on site. Replaced dented panel. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Check for no cool issues. Found both compartments not cooling whatsoever. Compressor was on and Discharge line was hot to the touch. Called tech-support and they think there is a restriction in the system. Will need filter dryer and three-way valve repair unit. Rescheduled with customer for 1/30/19. Allow two hours for repair. Customer requesting afternoon appointment if possible; ordrng 1 Allowtwohours (ALLOW TWO HOURS) and 1 CNOTES (CNOTES ) and 1 TJ90SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W11159142 (3 WAY VALVE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Check for no cool issues. Found both compartments not cooling whatsoever. Compressor was on and Discharge line was hot to the touch. Called tech-support and they think there is a restriction in the system. Will need filter dryer and three-way valve repair unit. Rescheduled with customer for 1/30/19. Allow two hours for repair. Customer requesting afternoon appointment if possible; ordrng 1 Allowtwohours (ALLOW TWO HOURS) and 1 CNOTES (CNOTES ) and 1 TJ90SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W11159142 (3 WAY VALVE )
Near New Braunfels, TX 78130
Diego G.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site. Check for no cool issues. Found both compartments not cooling whatsoever. Compressor was on and Discharge line was hot to the touch. Called tech-support and they think there is a restriction in the system. Will need filter dryer and three-way valve repair unit. Rescheduled with customer for 1/30/19. Allow two hours for repair. Customer requesting afternoon appointment if possible; ordrng 1 Allowtwohours (ALLOW TWO HOURS) and 1 CNOTES (CNOTES ) and 1 TJ90SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W11159142 (3 WAY VALVE )
Near Austin, TX 78727
Wesley
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDF760SADM0 arrived on site and replaced faulty pump. Unit is now operating as designed.
Near Austin, TX 78748
Brandon
Job Details: 01/24/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for customer complaint of dryer not starting, found no power getting to unit, found breaker was tripped, I reset breaker, unit tested good."
Near Leander, TX 78641
Lou
Job Details: 01/24/2019
WASHER WHIRLPOOL WFW94HEXW2 "arrived on site to inspect washer not draining. Upon further inspection, I removed the front panel to expose the drain pump. Removed the drain filter to find a large amount of debris in the filter area. Also found a flat piece of metal in the drain hose leading to the tub that was turned sideways and blocking the drain flow. I vacuumed the filter, drain pump, and hose. I removed the hose to inspect the inner tub area ad it was clear. I advised the customer of my findings ad out the unit back together. I placed it in diagnostics and tested. Unit operated as designed with no drainage issues. No water leaks observed during service.
Near Round Rock, TX 78665
Tyler B.
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for broken soap dispenser, found cap broke off at hinge. Replaced dispenser and tested good, no leaks on site"
Near New Braunfels, TX 78130
Robert
Job Details: 01/24/2019
DRYER WHIRLPOOL WETLV27HW0 Arrived on job to replace valve. Washer not connected to water so no leak test done. Maintenance to reinstall washer.
Near Manor, TX 78653
Wesley
Job Details: 01/24/2019
RANGE KITCHENAID KOSE500ESS03 Arrived on site and installed panels. All checks good. Unit is now operating as designed.
Near Manor, TX 78653
Wesley
Job Details: 01/24/2019
VENTHOOD WHIRLPOOL WVW53UC0FS1 Arrived on site and found unit dented and had never been installed. Ordering chimney to repair. Office to schedule in conjunction with DW repair. ; ordrng 1 W10350864 (CHIMNEY ) and 1 W10350865 (CHIMNEY)
Near San Marcos, TX 78666
Diego G.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site. Check for no ice issues. Found bad module on icemaker. Replaced ice maker and cycled, all functions tested OK. Also found water lines from the back kinked. Repositioned waterline to keep from kinking, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site. Check for no ice issues. Found bad module on icemaker. Replaced ice maker and cycled, all functions tested OK. Also found water lines from the back kinked. Repositioned waterline to keep from kinking, all functions tested OK. No leaks present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Arrived on site. Check for no ice issues. Found bad module on icemaker. Replaced ice maker and cycled, all functions tested OK. Also found water lines from the back kinked. Repositioned waterline to keep from kinking, all functions tested OK. No leaks present. Job complete"
Near Pflugerville, TX 78660
Wesley
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Arrived on site and installed the freezer door. All checks good.
Near Cedar Park, TX 78613
Paul
Job Details: 01/24/2019
WASHER MAYTAG MVWX700XL2 Arrived onsite for the washer that makes a loud noise in the spin cycle. I ran auto diagnostics and found the bearings bad causing the noise in spin. I replaced the gearcase and ran the auto diagnostics test again. The unit is working as designed. Call complete.
Near Kyle, TX 78640
Kevin
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site and replaced dented door, refrigerator is now complete. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Jonathan
Job Details: 01/24/2019
DISHWASHER KENMORE 665.14743N512 "Arrived on site for dishwasher not washing dishes. Performed diagnostics mode, no fault codes. Found unit not filling. Checked float switch and tested unit. Tested voltage to valve and found 120 volts. Found stuck solenoid in inlet valve. Removed failed valve and installed new. Tested unit and monitored water connection. Adjusted leveling feet to square unit. All tested good, no water leaks present . Paid in full on credit card."
Near Leander, TX 78641
Lou
Job Details: 01/24/2019
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer not balanced. Upon further inspection, I placed the unit in diagnostics and it showed error codes F8E3 & F8E1. I cleared the codes and continued with testing. The unit operated as designed with no error codes at the end, but during testing, I found a large amount of suds in the tub. I advised the customer of my findings and advised to increase the detergent concentration level to 6X as the unit dispensed detergent automatically and they have a water softener in the home. I checked the valve screens and hoses and all were good. No water leaks observed during service, job completed."
Near Austin, TX 78723
Luis
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for damaged floor and damaged cabinet. Found floor scratched found left side of cabinet bowed,bottom of compressor pan bent,tilted unit found bottom pan warped and damaged took pictures. Pictures uploaded to sd mobile called tech support Sr#7723996357Documented issue tech support transferred to partner team. Documentation being sent to product review team file #7723996357"
Near Austin, TX 78745
Leonardo
Job Details: 01/24/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to replace trim. Replaced trim test unit and unit test good job complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDT710PAYB4 "Arrived on site for unit leaking, found fill hose cracked, replaced fill hose and tested good, no leaks on sote"
Near Cedar Park, TX 78613
Lou
Job Details: 01/24/2019
MICROWAVE WHIRLPOOL MH3184XPB4 "arrived on site to inspect microwave with no power. Upon further inspection, I tested the main outlet and it had good voltage. I removed the control panel and removed the fuse and tested ohms to the fuse and it was open. I removed all three switches and tested the unit and still no power. Most of the parts to this unit are no longer available; however, I am ordering the main control, magnetron, capacitor, diode, mag thermostat, humidity sensor and the thermostat and a CNOTE CS REVIEW. I advised the customer that the office would contact them to discuss further repair on this unit due to most of the parts being not available. Unit was left unplugged.; ordrng 1 8183703 (thermostat) and 1 8184951 (thermostat) and 1 8185189 (interlock) and 1 8205379 (CONTROL) and 1 8206446 (humidity,sensor) and 1 8206458 (CAPACITOR) and 1 CNOTE (CS REVIEW) and 1 W10222507 (magnetron) and 1 WPW10492276 (diode)"
Near Leander, TX 78641
Lou
Job Details: 01/24/2019
DISHWASHER WHIRLPOOL WDF320PADB2 "arrived on site to inspect dishwasher door issues. Upon further inspection, the customer opened the unit door to show that it will not stay down while loading dishes. I found that the left hinge was missing the friction pad. Using a friction pad (WP8268961) from my van stock, I installed the new pad and tested the door and it stayed open like it’s supposed to. I placed the unit in diagnostics and tested. The unit operated as designed with no error codes. Customer provided a copy of their closing docs for warranty purposes. No water leaks observed during service, job completed."
Near Killeen, TX 76542
Arthur B.
Job Details: 01/24/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived onsite to install new RF door to SxS refrigerator from prior visit’s diagnosis. Found incorrect door was ordered. Customer door is stainless and black stainless was received. Advised customer of hiccup and advised we are going to try to expedite door. No further work performed.; ordrng 1 LW11026425 (FREEZER DOOR (STAINLESS))
Near Georgetown, TX 78628
Steve C.
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for the unit is freezing food in the ff section. Found the food in the top section is freezing. Found condensation around the diffuser as well. Unit will need a new diffuser, UI control and permagum. All water connections were dry at the time of service.; ordrng 1 212643 (sealer-gum) and 1 W11214887 (UI)"
Near Killeen, TX 76542
Arthur B.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW5500XW0 "Arrived onsite for customer complaint of top load washer not completing cycles. Ran diagnostics and found error code F8E1 (Long Fill). Tested valves and found cold water valve not opening properly. Also,found valve dripping in dispenser. Ordering valve and returning with latch. OF to R/S once authorization is given. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 W11158805 (VALVE)"
Near Austin, TX 78747
Kevin
Job Details: 01/23/2019
DRYER MAYTAG MED4200BW0 "Arrived on site for check vent light, customer states vent to exterior has been cleaned but it is not accessible. Dryer is running and airflow exiting the dryer is good, currently check vent light is not on. Found F4E4 and F4E3 saved error codes, cleared them and started dryer again. Dryer ran for several minutes and check vent light came on, found F4E3 saved again. Cleared error code and started dryer again with vent hose off and error code did not return before cycle stopped. Clothes are still getting dry, explain to customer as long as this is happening dryer is working properly. If situation ever happened where clothes were hot and wet at the end of the cycle that would denote an airflow issue."
Near Kyle, TX 78640
Brandon
Job Details: 01/23/2019
DRYER MAYTAG MEDX655DW0 "Arrived on site for customer complaint of noise issue, found roller wheel was getting flat and idler squeaking. I replaced dryer repair kit, unit tested good."
Near Bartlett, TX 76511
Steve C.
Job Details: 01/23/2019
WASHER MAYTAG MVWC555DW1 "Arrived on site to replace the inner tub and wash plate per previous tech. Had to cut around the wash plate and found the metal piece of the wash plate has seized. Unable to remove the tub and unable to cut the metal. Unit will need a new outer tub, filter catch and screw. Will use on return visit the inner basket, gear case, and retainer. Will need to get autho for all the parts ordered and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10512161 (tub asm OUTER) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
Near Austin, TX 78747
Kevin
Job Details: 01/23/2019
WASHER MAYTAG MVWB765FW3 "arrived on site and found washer is making a thumping noise while agitating. Some noise is normal but They say it has gotten louder since purchase. Will need to replace gearcase, rotor , stator, clutch to see if it makes any difference. ; ordrng 1 W11134159 (GEAR CASE) and 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)"
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site and found unit fill valve line disconnected. Reconnected line and now unit is filling properly.
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV Arrived on site and found open diffuser. Replaced diffuser. All checks good. Unit is now operating as designed.
Near Buda, TX 78610
Brandon
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL WRF992FiFM00 "Arrived on site for customer complaint of unit leaking, found clog in drain line behind unit, I removed the clog, instructed Customer they may have to defrost the unit."
Near Austin, TX 78728
Tyler B.
Job Details: 01/23/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for loud unit, found unit thumping, replaced wheels belt and rollers and tested good, ran smooth."
Near Killeen, TX 76543
Arthur B.
Job Details: 01/23/2019
DRYER ROPER RED4516FW0 Arrived onsite for customer complaint of dryer not heating. Remove rear panel and found thermal cutoff open. Removed and replaced thermal cutoff and reassembled. Also found house venting clogged. Tested unit. Unit now heats and tumbles as intended. Advised customer to have vent cleaned out. Left dryer vent off. No other issues found.
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site. Replaced harness and main control board. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site. Replaced harness and main control board. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site. Replaced harness and main control board. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
Chase
Job Details: 01/23/2019
DRYER WHIRLPOOL WED5000DW2 "WED5000DW2 Arrived on site. Checked dryer for drum not spinning. Found drum is rotating and unit is heating but it is very loud. Also found cycle signal buzzer never shuts off unless pushed in and handle broken. Removed drum and found idler badly worn and left roller seized and clip broken on right side of console. Replaced all parts of dryer repair kit-idler pulley, belt and rollers. The sound of drum rotation is normal after repair. Will need handle, clip and push to start switch to complete repair. Reschedule return visit for Friday 25th. Unit is free of lint buildup.; ordrng 1 W10861225 (handle) and 1 WP8312709 (clip) and 1 WPW10117655DAL (relay-pts)"
Near Austin, TX 78754
Scott
Job Details: 01/23/2019
RANGE WHIRLPOOL WFC310S0ES3 "Arrived on site for burner issues on left front burner . Tested all elements , couldn’t find a safety issue . Believe element may have had a foreign substance , possibly grease . Turned element up to high and nothing unusual found . Job complete ."
Near Austin, TX 78739
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 "Arrived on site for no cool. Powered unit on clicking noise from starter,removed starter installed new start,compressor powered on then off diagnosed faulty compressor. Ordering new compressor job will need 2HRS for repairs; ordrng 1 CNOTE (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (DRIER)"
Near Waco, TX 76705
Al
Job Details: 01/23/2019
WASHER AMANA NTW4516FW2 Arrived to inspect washer not advancing. Confirmed complaint and attempted to service test the unit. Test showed suds error called Tech line and advised tech the customer has water is syphoning back into unit. Drain hose is connected solid to pipe. Unit must have air gaps to work properly.SR #7723984435 David.Spoke to customers plumber and he advised he has been doing this for 20 years and he hooked the unit up properly and I was incorrect in telling him about his error.See SD Pic.JOB COMPLETE This is a plumbing issue not an Issue with the appliance.SR# 7723984435
Near Waco, TX 76706
Al
Job Details: 01/23/2019
WASHER AMANA NTW4516FW3 Arrived to inspect washer with water leak. I check the unit and calibrated the unit. No water hook up to water test the unit. I calibrating the unit.No water observed during calibration.Checked underneath unit and drain hose was not clamped properly to the drain pump. Fixed issue.JOB COMPLETE
Near New Braunfels, TX 78130
Robert
Job Details: 01/23/2019
WASHER MAYTAG MVWB965HW0 "Arrived on job for complaints of burning smell. Inspected for signs of damage,found no damage ran diagnostics, no error codes determined machine was functioning properly. No leaks detected at time of service"
Near Waco, TX 76712
Al
Job Details: 01/23/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived to inspect upper over burning food. Removed and replaced the SENSOR. Unit tested as designed.JOB COMPLETE
Near Austin, TX 78746
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KSSO48FMX03 "Arrived on site to install fresh food door. Removed damaged door installed new fresh food door checked door seal good unit working as designed.
Near Austin, TX 78757
Tyler B.
Job Details: 01/23/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site for adjuster replacement,more place left hand adjuster but unit also needs right side to complete ; ordrng 1 WPW10546503 (adjuster)"
Near Leander, TX 78641
Chase
Job Details: 01/23/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "WCG97US6HS00 Arrived on site. Checked cooktop burners for constantly sparking. Customer stated the right rear burner kept continuously sparking after use when it was turned off. Turned all burners on and checked low and high flames. Let burners heat up to try and re create the issue. All flames are blue, proper height and no continuous sparking was seen today. Gave proper cleaning instructions to customer and explained how a boil over, grease or cleaner on the burner cap or electrode can cause continuous sparking. All functions of cooktop check good. Job complete"
Near Jarrell, TX 76537
Steve C.
Job Details: 01/23/2019
OVEN WHIRLPOOL KSGG700ESS1 Arrived on site for the unit oven is not working. Tested the unit my purse in the bake button and nothing happens. Found the regulator will make a loud clicking noise. Replace the regulator and found the unit now will release gas inside the oven but the igniter will not ignite. Check voltage from the igniter to ground and only getting 40volts. Found the unit will need a new spark module control and will use the igniters on next visit and the control board if needed. No gas leak present.; ordrng 1 W10860916 (module-spk CONTROL)
Near Austin, TX 78736
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW8000BW0 "arrived on site and found there Is no ground on outlet. Took picture inspected control per techsheet for F53 and found P5 resistance is 30.0k on both p10 1-7 is 12.46k, p10 6-3 through 6-5 is 1.5 k. All checks are good. Techline recommended replacing control. ; ordrng 1 W10761028 (cntrl-elec)"
Near , TX 78628
Jonathan
Job Details: 01/23/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Arrived on site for oven not heating up to correct temperature. Inspected gasket and found separating at bottom. Corrected gasket and checked door seal. Performed diagnostics mode and checked fault codes, and found none. Performed temperature test on standard bake mode at 350°. Found average temperature at 343° through the first 3 cycle. Spoke with customer on rapid preheat and standard preheat. Calibrated temperature +5°. All tested good."
Near Elgin, TX 78621
Wesley
Job Details: 01/23/2019
REFRIGERATOR IKEA IX5BBEXDS00 Arrived on site and repaired by clearing freezer drain blockage and all ice. Unit is now operating as designed.
Near Austin, TX 78731
Luis
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 "Main contact Stella 512-992-4937Arrived on site for cooling issue in freshfood and no ice. A couple of batches of ice in bucket,ran diagnostics icemaker dumped ice ran fill test passed. Removed drawers in fresh food found fresh food evaporator incased in ice. Diagnosed unit will need evaporator and wall thermistor also fan assembly. Job will need 2 hours to defrost and replace parts. Job is set for Friday 1/25; ordrng 2 W10316760 (THERMISTOR)s and 1 W11098695 (FAN FF)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 01/23/2019
WASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit not finishing cycle, found faulty door latch, I replaced latch, unit tested good. No error codes in diagnostic mode."
Near Austin, TX 78704
Luis
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS01 "Arrived on site for no cool. All fans running compressor not powering on,power cycled unit compressor not power on. Called tech support per tech support installed watt meter ran test 38 to 100% compressor powers on ramps to 5.3 watts then powers off. Diagnosed failed compressor,ordering new compressor and Orion board Incase need. Job will need 2 hrs for repairs; ordrng 1 CNOTE (2 HR REPAIR) and 1 W10843121 (DRIER) and 1 W11025999 (COMPRESSOR ) and 1 W11158146 (ORION CONTROL)"
Near Austin, TX 78730
Cliff
Job Details: 01/23/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose a refrigerator that is not dispensing ice. Found dispenser bucket turned backwards causing auger not to connect to coupling. Placed bucket properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78733
Scott
Job Details: 01/23/2019
WASHER WHIRLPOOL WFW9600TA01 "Arrived on site for washer not completing clean cycle . Ran diagnostics ,got steam error code . During test wash unit timed out during steam cycle . Customer never uses the steam feature on washer . Tried diagnostics couple times and steam finally started working . valve was just stuck due to non usage . Unit completed test cycle with no errors . No water leaks detected at time of service . Job complete ."
Near Austin, TX 78724
Joseph C.
Job Details: 01/23/2019
OVEN WHIRLPOOL WFC310S0EB1 "Arrived on site for “no power” complaint. Per my previous diagnosis, removed and replaced main harness. Tested unit unit is performing as designed."
Near Austin, TX 78717
Lou
Job Details: 01/23/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to install previously diagnosed and ordered part. I removed ad replaced the outer door glass and tested t(e door. It operated as designed. No gas leaks detected during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 01/23/2019
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 "arrived on site to inspect refrigerator temps. Upon further inspection, I found that the food eh rc section were freezing. Using my multimeter, I placed my thermal lead at the bottom of the rc section and tested temperature. My reading was 27 degrees. I tested the fc section ad my reading was 2 degrees. I placed the unit in diagnostics and found that the thermistors were operating and when I tested the diffuser, I could hear the motor operating, but found that the door was broken. The customer agreed to the repair and paid in full. I removed and replaced the diffuser and tested and it operated as designed. The water line was frozen as well and while replacing the diffuser, I had the rc door open ad the reservoir was able to defrost and the water was dispensing. I leveled and squared the unit . No water leaks observed during service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 01/23/2019
DISHWASHER KITCHENAID KUDT03FTSS2 Arrived on site to test unit for unit leaking from handle. Test unit and found unit not leaking. Unit vent sits on top of unit and steam is creating moisture under counter making unit seem like is leaking. No leaks present at this time. Unit still has lost of suds advised customer to cut back on soap again because unit could leak from to many suds.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 01/23/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 (AI) Arrived on site to install previous diagnosed parts. Gained access to tube assembly and installed upper spray arm retainer and spray arm. Performed diagnostics mode and monitored test cycle. No water leaks present at time of service. All tested good.
Near Austin, TX 78747
Kevin
Job Details: 01/23/2019
WASHER WHIRLPOOL WTW4616FW2 "Arrived on site and if out washer is making noise during agitation under a load, will need to bring back all motor/gearcase components and replace them to correct issue. No water leaks from connections at time of service.; ordrng 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 WPW10006384 (drive belt)"
Near Belton, TX 76513
Arthur B.
Job Details: 01/23/2019
WASHER MAYTAG MVWX655DW1 "Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found error code F8E1 (Long Fill). Tested water valves and found hot water valve not opening to allow water. Removed and replaced valve. Reassembled and tested unit Unit now fills,agitates,drain and spins as intended. No other issues found. All water connections were dry at time of service."