Near Jarrell, TX 76537
Al
Job Details: 06/16/2020
RANGE WHIRLPOOL WFC150M0EB3 Arrived to inspect right 2 burners not getting as hot as customer thought it should be.Confirmed the complaint and fired up all burners and found them to be defective.Removed and replaced all the burners from the element kit.Tested and unit tested to customers satisfaction.Job complete
Near Cedar Creek, TX 78612
Scott
Job Details: 06/16/2020
DRYER MAYTAG MEDB855DC4 "Arrived on site for dryer flashing AF code . Ran temp checks , temps were as high as 250-260 . Found air flow restriction . Recommended cleaning exterior venting tube . No lint build up detected at time of service. Job complete ."
Near Lakeway, TX 78738
Brandon
Job Details: 06/16/2020
RANGE KITCHENAID KFDC506JSS00 "Arrived on site for customer complaint of door being damaged, I replaced outer door, unit tested good."
Near Burnet, TX 78611
James
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and installed new fresh food doors. Ensured doors leveled. Unit tests good. Job complete
Near Hutto, TX 78634
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is leaking intermittently through the icemaker assembly. Tested unit and found icemaker slightly overfilling. Replaced ice maker to eliminate timing issue with fill. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
REFRIGERATOR LG LMXS30746S "Arrived on site to inspect refrigerator no cool. Upon arrival, a note on the door advised to text the number provided on the ticket. Customer called me back and advised they weren’t home, but that a previous technician replaced the main control and other parts and the unit continued to fail and advised the customer the unit would need a sealed system repair. I was unable to get into the home to get photos of the MS or test the unit. I am ordering the sealed system parts Messaged office KC and advised of situation. ; ordrng 1 300A (COMPRESSOR) and 1 ADH73150210 (DRYER) and 1 CNOTE (RESEARCH PARTS-COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE )"
Near Austin, TX 78748
Luis
Job Details: 06/16/2020
REFRIGERATOR GE GTS18XCRERWW "Arrived on site for damaged fan blade,installed a new fan blade powered unit on fan working as designed.
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
WASHER MAYTAG MVWC416FW1 Arrived on site and tested operation. Found no faults in memory. Ran test cycle and found all functioning properly. Tested water level on normal and found water level to be correct. Tested on bulky and found water level to be correct. Tested again with both set to deep water and the water level did not changed. Unit will need new selector switch to repair. ; ordrng 1 WPW10285511 (cycle select switch)
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for refrigerator freezer door not sealing Inspected door and found top right corner gasket not sealing. Used heat gun and corrected gasket. Tested door seal. All tested good, no water leaks detected."
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
WASHER MAYTAG MVWB865GW0 Arrived onsite for the washer with LF error. Ran diagnostics and found error code for long fill. Tested water valve and it did not pass testing. Replaced water valve and washer tested good and no leaks detected complete.
Near Austin, TX 78748
Kevin
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH53520CS6 Arrived on site and found customer is experiencing door/open error. Recommended replacing door switches with interlock kit.
Near Buda, TX 78610
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to test unit not draining. Test unit ,found bad drain motor. Replaced drain motor,test unit for leaks, no leaks at this time. Unit draining correctly. Job completed."
Near Austin, TX 78748
Kevin
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and found right hand side grate is broken, customer does not wish to continue with repair at this time.
Near Cedar Park, TX 78613
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL GSF26C4EXS03 (Tg) arrived on site for refrigerator with no ice condition. Tested voltage to ice maker and was only receiving 68volts. Then tested main pcb control behind refrigerator and found that the board was loosing power through its neutral wire and only sending 68VAC to the ice maker from P3-3 to P1-2. I changed the pcb control and was able to get 123vca out of the board but the ice maker still wouldn’t function. Checked L1 to chassis ground from ice maker head and had 120 volts. Found the neutral wire and circuit good within door switch. Found the neutral wire open between the lower door harness and ice maker. Unit will need a new door. Ordering authorization and parts research LW10365672 door.; ordrng 1 PARTSAUTHO (IF PARTS FOUND) and 1 PARTSRESEARCH (LW10365672 DOOR)
Near Leander, TX 78641
David Z
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFF507HBS00 "arrived on site to diagnose refrigerator with lights out in RC ceiling and FC. Customer also says unit is not producing as much ice as before. Found FC light module failed and in need of replacement. Replaced FC module and all lights came on. Since icemaker is showing and testing good, no parts seem to be bad. Icebox fan is running as designed. All is working as designed at this time with no repair to be ,add for icemaker. Call complete."
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/16/2020
OVEN ELECTROLUX EI30EW45PSC "Arrived on site for double oven, upper oven not heating. Performed diagnostics and tested bake cycle. Gained access to control and tested element and found opened. Inform customer on failure and would return with control on hand if need after replacing element. rdrng 1 318601604 (element) and 1 SEENOTE (OFFICE TO SCH)"
Near Austin, TX 78741
Jacob
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW5620HW0 "Arrived onsite for unit making a noise 5min into cycle. Tested unit. Reset breaker to unit. Put unit into diagnostics Got F0E5, off balance load. Erased error code. Tested unit. Unit test good. No leaks at this time. Job complete"
Near San Marcos, TX 78666
Richard
Job Details: 06/16/2020
WASHER WHIRLPOOL MVWB855DC3 Arrived onsite for the washer not working properly. Ran diagnostics and found error code F5E4. For lid not being opened. During testing found that the control and lid latch to be causing the issue. installed new control and latch. Washer tested fine and no leaks detected. Complete
Near Jarrell, TX 76537
Al
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW5000DW2 "Arrived to inspect washer not draining.Customer advised she turned the washer on and unit began draining.I service tested the unit and unit tested as designed with no errors.Found the residence is a fairly new home and residence has 90% GFCI and arch fault.I informed the customer the microwave, washer and refrigerator all need to be on a regular outlet.Customer to contact and electrician for repairs.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78738
Brandon
Job Details: 06/16/2020
RANGE KITCHENAID KVWC956JSS0 "Arrived on site for customer complaint of fan motor not working, found unit did not have a fan motor installed. Submitting parts research because no fan motor is on parts breakdown. ; ordrng 1 CNOTE (PARTS RESEARCH FAN MOTOR )"
Near Austin, TX 78726
Paul
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT519SZDB05 Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the compressor and installed a dye drier and low side service tap. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 3.7 oz’s of R134A. I tested the unit and it is working as designed. Call complete.; ordrng 1 W10896677 (coupler (PR REPLENISHMENT))
Near Austin, TX 78704
Jacob
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW3090JW0 Arrived onsite for unit getting a F20. Tested unit. Saw F20 error code. Replaced timer control. Tested unit. Unit test good. No issues at this time. Job complete
Near Georgetown, TX 78628
Cliff
Job Details: 06/16/2020
OVEN WHIRLPOOL WOS51EC7HS01
Near Austin, TX 78757
Wesley
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDFE104DBL4 Arrived onsite and found unit control lock engaged. Corrected issue and instructed customer on fix. Unit is now operating as designed.
Near Lago Vista, TX 78645
Lou
Job Details: 06/16/2020
WASHER MAYTAG MHW6630HW0 "Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F0E2-too many suds. Cleared the code and tested the unit and I could see soap suds in the basket. After testing, I manually tested and filled the unit with cold water to remove the suds and then tested spin/drain. I inspected the unit for any leaks and customer advised the unit leaks from the front left corner. I did not see any evidence of the water leaking from the unit except from the bottom of the dispenser and water running down the front panel to the floor. When I pulled the unit out to remove the back panel, the drain hose come off from the back. I found it was not secured well. I re-installed it and made sure it was secured. Made recommendations for detergent use and use & care for the unit. No water leaks at the end of service, job completed."
Near Meadowlakes, TX 78654
James
Job Details: 06/16/2020
REFRIGERATOR GE GYE22HSKHSS Arrived on site and installed new ice door kit and freezer gasket. Tested operation and found unit working properly and doors now sealing properly.
Near Waco, TX 76712
Jonathan M
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW6600SW1 "Arrived on site for a washer that’s not balancing out loads. Inspected unit and work area. Found feet level and suspension still good. Spun basket by hand and unit still spin. Placed unit in service diagnostics and found no stored error codes. Please tune in and out test and unit ran as designed. Placing it in a manual spin on low-speed, mid-speed and high-speed spins. Unit ran as designed through 5 minutes of spinning. I called tech line and spoke to Rick SR# 7728079477. He advised for me to check underneath the basket to ensure that nothing was causing friction on the basket as it spun with clothes in it. He advised if that was not the issue that the bearing kit would need to be replaced. Removed agitator and hub and found no evidence of obstruction. Tried to remove the basket driver and found it seized onto the shaft.
Near Waco, TX 76705
Jonathan M
Job Details: 06/16/2020
REFRIGERATOR FRIGIDAIRE FGHS2631PF2 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Customer advised that the unit had been plugged back in and had been running since prior diagnosis. Replaced compressor, coupler, starting device, capacitor, and dryer. During vacuum of system found black burnt oil coming from filter drier. This indicates the old compressor had an internal motor failure or burnout. Oil has been circulated through the entire sealed system. Attempted to flush the system and performed extended vacuum. System is restricted due to the oil and cannot be removed. The unit is non repairable due to contaminated system. Call complete."
Near Austin, TX 78732
Wesley
Job Details: 06/16/2020
OVEN KITCHENAID KOSE500ESS02 Arrived onsite and found shorted control. Replaced control. Unit is now operating as designed.
Near Canyon Lake, TX 78132
Robert
Job Details: 06/16/2020
ICE MACHINE WHIRLPOOL WUI95X15HZ00 Arrived on job for complaints of ice too small. Found that level of ice good. Ran diagnostics and changed to largest cube size.
Near Austin, TX 78749
Kevin
Job Details: 06/16/2020
REFRIGERATOR MAYTAG MFC2062FEZ03 "141 shows 47, 142 shows 24, spoke with techline 7728075482 and sent pics of evap to LM and a sealed system will be needed to correct issue.; ordrng 1 8201786 (start device,combo) and 1 W10507884 (compressor) and 1 W10913906 (coupler) and 1 W11256565 (EVAP) and 1 WPW10143759 (dryer)"
Near Austin, TX 78702
Leonardo
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to test unit not draining. Found disposal knock out intact. Removed knock out tested unit, unit draining correctly. Job complete."
Near Hutto, TX 78634
Cliff
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose a range with broken grate. Found left side grate broken. Replaced it and found all is now working properly.
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
REFRIGERATOR LG LBC22520SW "Arrived on site for no cool fridge . Found fresh almost room temp, freezer running above what would be fresh food temps . Ran diagnostics . Fans working . Took evap cover off and barly frost on first coil on evap . No water leaks detected . Ordering 2 hrs ,compressor,evap,uv drier , service port. Please call to set return ; ordrng 1 2HRS and 1 SERVICEPORT and 1 TCA35931726 (COMPRESSOR ) and 1 UVDRIER"
Near Georgetown, TX 78626
Kayman
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDPE334GPS0 Arrived onsite for dishwasher issue. Upon inspection I found the gasket for the detergent dispenser was displaced and coming out of the dispenser I could not put the gasket back inside the dispenser. I replaced the dispenser and unit is working as designed. No leaks detected during time of service. Job complete
Near Austin, TX 78746
Kevin
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Arrived on site and inspected refrigerator and found fresh food door is unlevel/sagging. Took one picture. Removed door, reset hinge and after replacing gasket is now sealing properly, job complete"
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE204ESS1 Arrived onsite for the dishwasher not working properly. Installed new sump and pump motor and dishwasher tested fine and no leaks detected. Complete
Near Florence, TX 76527
Jonathan S
Job Details: 06/16/2020
WASHER LG WM8000HWA "Arrived on site for washer with error code LE. Performed diagnostics mode and tested operation. Found unit not going n to spin mode. Found abnormal insulation. Gained access to control and found hall sensor opened. Removed failed sensor and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/16/2020
REFRIGERATOR MAYTAG MFX2571XEM2 Arrived on job to replace glide. After replacement test operation. Drawer slides good as new.
Near Canyon Lake, TX 78133
Robert
Job Details: 06/16/2020
REFRIGERATOR GE GSHS5KGXCCSS "Arrived on job to replace water tank and address noise. Exposed tank and tested for leaks. No leaks detected but water valve makes strange noise after water stopes. Noise coming from valve will need to replace valve. ; ordrng 1 WR57X10032 (valve,water)"
Near New Braunfels, TX 78132
Robert
Job Details: 06/16/2020
WASHER WHIRLPOOL RTW4516FW2 Arrived on job for complaints of leak. Found loos connection at drain line. Reset clamp and test.
Near Austin, TX 78738
Luis
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site for no cool. Removed evaporator covers found no traces of dye on evaporators removed compressor cover,found traces of dye on condenser lockring. Removed lockring from high side unable to install a new lockring or braze a coupler on high side
Near Cedar Park, TX 78613
David Z
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts to resolve leaking. Installed new sump and drain pump and retested. All is working as designed. Call complete.
Near Austin, TX 78734
Luis
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived on site for defective ice bin. Installed new bin tested bin operation unit working as designed.
Near Driftwood, TX 78619
Richard
Job Details: 06/16/2020
REFRIGERATOR LG LFX25976ST Arrived onsite for the refrigerator freezer frosted up. During testing found that the the freezer door gasket is no longer sealing properly causing the issue . Will need to replaced door gasket. Complete
Near Granger, TX 76530
Andy
Job Details: 06/16/2020
WASHER MAYTAG MHW3505FW1
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/16/2020
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Arrived on site for previous diagnosed part on refrigerator. Removed failed damper and installed new. Checked damper operation. All tested good, no connected to unit at time of service. No water leaks detected."
Near Austin, TX 78741
Jacob
Job Details: 06/16/2020
DRYER WHIRLPOOL WED5620HW0 Arrived onsite for dryer not heating. Tested unit. Found that wiring to unit on the backside was not wired correctly. Re wired unit. Tested unit. Unit test good. No issues at this time. Job complete
Near Kyle, TX 78640
Jacob
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFC604FSS02 Arrived onsite to replace parts ordered by previous tech. Replaced part. No leaks at this time. let customer know to allow a few hours before ice is being made. Job complete
Near Austin, TX 78747
Leonardo
Job Details: 06/16/2020
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site to test unit for no display. Test unit found bad console, replaced console. Test unit, unit functions correctly. Job complete."
Near Bastrop, TX 78602
Scott
Job Details: 06/16/2020
RANGE WHIRLPOOL WFE505W0JZ0 "Arrived on site for range dead . Found wires on terminal block . Ordering main harness , informed customer they will need to supply new cord . Left unit unplugged . Checked elements and fuse all checked good . Please call to set return ; ordrng 1 3PRONGRANGECORD and 1 W11416047 (MAIN HARNESS)"
Near Austin, TX 78723
Eman J.
Job Details: 06/16/2020
REFRIGERATOR IKEA IRS335SDHM00 Arrived onsite for dispenser not dispensing water. Tested system. Found water valve faulty. Ordering water valve WPW10179146; ordrng 1 WPW10179146 (valve-inlt)
Near Pflugerville, TX 78660
Kayman
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived onsite for refrigerator not making ice. Upon inspection I jumped the ice maker into a manual cycle and the motor indication wheel started to turn then stopped and made a small grinding noise. I could not get the wheel to move past that point indicating a faulty ice maker. I replaced the ice maker and unit is working as designed.
Near Austin, TX 78746
Leonardo
Job Details: 06/16/2020
RANGE JENN-AIR FCG20500W "Arrived on site to test unit for burners not working correctly. Test unit and found broken burner,will need to replace burner ; ordrng 1 WP3412D024-26 (BURNER HEAD )"
Near New Braunfels, TX 78130
Noah D
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site to inspect fridge for sound issues, upon inspection found damper motor groaning and back lines unfastened and clicking, replaced damper and secured lines, no problems found. Complete"
Near New Braunfels, TX 78132
Robert
Job Details: 06/16/2020
ICE MACHINE KITCHENAID KUID308ESS1 "Arrived on job for complaints of very low ice production. Found hose supply to evaporator blockage from calcium that cleaning broke loose. Cleared hose and test operation, water flow normal."
Near Austin, TX 78749
Leonardo
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site to replace board. Test unit, not turning on. Found bad valve. Replaced valve,test unit unit heats to 350, no leaks present. Job complete."
Near Round Rock, TX 78664
Paul
Job Details: 06/16/2020
REFRIGERATOR AMANA ASI2575GRS01 Arrived onsite for a refrigerator that started making a groaning sound again when the right door is opened and closed. I checked the door and found the noise the customer was hearing being caused by the lower frame rubbing the chassis at the front bottom right door when the door was opened or closed. I loosened the bolts and put sound pad material between the chassis and liner. I tightened the bolts and tested the door. The door is quiet and is working as designed. Call complete.
Near Round Rock, TX 78664
David S
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DC5 "Arrived on site for asking machine making a sound. Customer played the video of the sound and it sounded like a rhythmic ticking noise. I visually inspected the rotor stator, gear case, clutch and slider, all look good and no damage present. I inspected the wiring harness going done the side of the tube and found it loose, I tightened it down and secured it along the tube. I ran the unit through a calibration and then a diagnostics cycle. Unit tested good. I ran a high speed spin and could not create the same noise. Sound was coming from the wiring harness rattling around inside the unit. No water leaks detected. Job complete."
Near Spicewood, TX 78669
Brandon
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for customer complaint of unit leaking, found dent in inner liner not creating a seal on door gasket. Ordering door liner. ; ordrng 1 W10908291 (door-inner)"
Near Robinson, TX 76706
Jonathan M
Job Details: 06/16/2020
DRYER WHIRLPOOL WED7300DW0 "Arrived on site to install previously diagnosed park. Inspected unit and work area. Remove front panel and check out drum. Went to remove dryer clip and found a bikini and several necklaces wrapped around the drive motor shaft prohibiting the motor to turn. Removed obstructions and tested unit. Unit turned, heater, and ventilated as designed. Call complete."
Near Austin, TX 78737
Kevin
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site and replaced evap motor with thermistor diagnosed on previous visit. Recommended refrigerator be left to cool for 12-24 hours, no water leaks detected at time of service, job complete."
Near Pflugerville, TX 78660
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to diagnose a refrigerator that is forming ice around damper. Found air leak through mullion and freezer door not insulated properly, allowing condensation on mullion and door. Called tech line and spoke with Rick. He advised sealing cabinet with food grade silicone,and door will need to be replaced as well. Advised customer on wait time for doors. Office to set return appointment. Cl only per homeowner.File#7728078481; ordrng 1 482338 (adhesive) and 1 CLONLY (CL ONLY) and 1 LW11026425 (FC DOOR SS)"
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDTE204ESS2 Arrived on site and installed new wash motor. Tested operation and found unit working properly and all water connections dry at time of service. Job complete
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
REFRIGERATOR GE GFSL6KEXALS Arrived onsite for the refrigerator with ice build in up under crisper drawer. During testing found that the fresh food evaporator drain line was clogged. Removed clog with steamer and refrigerator tested fine and no leaks. Complete
Near Leander, TX 78641
Lou
Job Details: 06/16/2020
VENTHOOD GE CV966T3SS "Arrived on site to install previously diagnosed and ordered part. Due to,the transformer failing, I removed and replaced the transformer and tested. The lights failed to come on. I leveled and replaced the left light assembly and retested ad the left light operated as designed, but the right light failed. Job completed."
Near Little River-Academy, TX 76554
Al
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW5000DW1 Arrived to inspect washer noises.Ran diagnostics test mode and discovered the unit didn’t spin properly and made an unusual noise while attempting to spin.Found the wash plate and hub are defective.The wash plate was stuck on the gear case and will possibly need to be forcefully removed.Unit did not spin due to wash plate issues.Will return with the gear case.Needs more work ; ordrng 1 W10528947 (HUB) and 1 W10752283 (WASH PLATE )
Near Belton, TX 76513
Jonathan M
Job Details: 06/16/2020
WASHER WHIRLPOOL MVWB865GW0 "Arrived on site for a washing machine that won’t do anything after it starts washing a cycle. Inspected unit and work area. Found unit plugged into a strip circuit, garden hoses on the inlet water valves, and a drain hose that was plugged into a garden hose for drainage going uphill. Tried to turn washer office customer had a load in the unit going through a wash. Drain pump was not pumping out the water. Tilted washing machine backwards and drain hose came loose of garden hose and began to drain properly. Customer does not have proper drainage pipes or hot water coming to the unit. Placed in in-service diagnostics and found an F0 E3 (overload), F7E0 (loss of power), F8E1 (long/no fill), and F2E1 (UI stuck key) error codes. I called Techline and spoke to Dave SR# 7728087669. He advised that between the electrical, incoming water, and drain hose situation,pan, the unit would not work under the current conditions. Advised customer to make necessary changes a
Near Austin, TX 78723
Eman J.
Job Details: 06/16/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer with long dry times. Tested system. Found thermostat faulty. Replaced thermostat. Tested system. Everything works as designed. Job complete.
Near Kyle, TX 78640
Jacob
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Arrived onsite to replace parts ordered by previous tech. Replaced both controls. Fan was running and heater did have continuity. Tested unit, no leaks at this time. Job complete"
Near Canyon Lake, TX 78133
Richard
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH31017HZ3 Arrived onsite for the microwave vent not working properly. During testing found that the vent cap was getting stuck not allowing the air to flow properly. Adjusted vent cap and retapped vent hood and vent is working properly. Also saw that the two front burners are not sitting directly under the vent. Advised customer that the vent motor is not strong enough to pull the steam from boiling water from a distance. Advised customer to boil water on the back burners so steam can be vented out properly. Complete
Near Temple, TX 76502
Jonathan M
Job Details: 06/16/2020
DISHWASHER KITCHENAID KUDE60FXSS4 Arrived on site for dishwasher that had a broken top rack. Inspected unit and work area. Found upper right track broken and not making proper connection with the rail. Replaced track and refit rack on top of it. Tested unit and unit is working as designed. Call complete.
Near Pflugerville, TX 78660
David S
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for damaged control panel. I removed the damaged panel and replaced with new. I tested the units operation and found the unit working as designed. Job complete.
Near Round Rock, TX 78681
Kayman
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DW4 Arrived onsite for washer not starting wash cycle. Upon arrival I put the unit into the diagnostics cycle and a F7E5 error code appeared indicating a shifter failure. I tilted the unit and inspected the drive assembly. I found the rotor bolt had slipped out and stripped causing the rotor to rub against the floor. The rotor is damaged beyond repair and the threaded slot for the bolt is completely stripped. I also noticed gear case oil in the rotor and around the underside on the washer walls. Ordering (W10811956) drive assembly/gear case (W10915701) rotor (W10752189) screw. ; ordrng 1 W10752189 (screw) and 1 W10811956 (drum assy) and 1 W10915701 (rotor)
Near New Braunfels, TX 78130
Noah D
Job Details: 06/16/2020
DRYER WHIRLPOOL WED4815EW1 "Arrived on site to inspect dryer for making scraping noises, replaced all wheels, belt and idler pulley. Tested on all settings. No sounds found. Complete"
Near Austin, TX 78751
Eman J.
Job Details: 06/16/2020
OVEN KITCHENAID KFGD500ESS04 Arrived onsite for oven element cover ruined. Tested system. Found both top and bottom pan covers ruined. Replaced one pan cover. Ordering pan WPW10292551. ; ordrng 1 WPW10292551 (pan-broilr)
Near Austin, TX 78701
Jacob
Job Details: 06/16/2020
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived onsite for unit not staying cool in the refrigerator portion of the unit, and the unit not making much ice. Found that that main control board was bad. Replaced control board. Tested unit. Unit test good. Let customer know to allow ice to thaw in refrigerator behind evaporator cover for 24hrs to get better results. No leaks at this time. Job complete"
Near Manor, TX 78653
Scott
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site for fire in oven . Was first time customer had used oven . She wasn’t sure if any thing was left in oven before she started . Checked unit out all checked normal . Did find gasket broken . Recommend changing burner tube due to extinguisher material. No gas leaks detected. Please call to set return .; ordrng 1 W11220387 (burnr-oven) and 1 WPW10535778 (gaskt-door)
Near Spring Branch, TX 78070
Robert
Job Details: 06/16/2020
DISHWASHER GE PDWT180R10SS Arrived on job for complaints of not washing. Found loose connection at float switch. Once secured it started to fill. Waited to make sure that wash motor was working. If problem continues recommend replacement of inlet valve and float switch.
Near Georgetown, TX 78628
Cliff
Job Details: 06/16/2020
MICROWAVE KITCHENAID WMH32519FS1 Arrived on site to diagnose a microwave that is not heating. Tested unit and found shorted magnetron. Replaced part and tested unit. Found all is functioning properly at this time.
Near Lakeway, TX 78734
Wesley
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL KSF26C4XYY03 "Arrived on site for freezer modules being dim due to short Advised customer on repair, ordering module and returning. ; ordrng 1 W10758333 (module)"
Near Harker Heights, TX 76548
Al
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DW4 "Arrived to inspect washer performance issues.Found the unit works as designed, but customer is not satisfied with the cleaning.I advised the customer on soap usage, adjusting the soil and extract settings to get better performance from the unit.Job complete"
Near Georgetown, TX 78626
Jonathan S
Job Details: 06/16/2020
DRYER MAYTAG MEDB765FW0 Arrived on site for dryer leaving oder on clothes. Performed diagnostics and inspected unit.
Near Granger, TX 76530
Andy
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DW4 Arrived on site for washer not filling with water. Tested and inspected unit and found failed water housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Pflugerville, TX 78660
David S
Job Details: 06/16/2020
WASHER WHIRLPOOL WET4027HW0 Arrived on site for washer walking while in spin. I inspected the unit and work area. I found the gear case is leaking oil and making a grinding noise. I gained access to the gear case and replaced with a new one. I tested the unit and found it operating as designed. No water leaks detected.
Near Austin, TX 78738
Luis
Job Details: 06/16/2020
REFRIGERATOR JENN-AIR JFFCC72EFS02 "Arrived on site for no cool in fresh food. During diagnostics all test passed fan powering on,temp reading +50 in upper section and 30 in lower section,removed cover ice build up on upper portion of evaporator. Replaced cover and main control."
Near Marble Falls, TX 78654
James
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and tested operation. Found bad switch error while testing ice maker. Inspected all connections and found harness bracket at base of unit bent badly. Found orange wire that runs through liner of cabinet to P7 connector broken at liner under unit.
Near Round Rock, TX 78665
David S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for ice maker not making ice, and sailing noise coming from the fridge every time it is opened. I inspected the unit and work area I found the damper door making the noise. I gained access to the damper door and replaced the fail component. I ran the icemaker through a harvest, fill and thermistor test. I found the unit and I have a bad thermistor. I am ordering the thermistor W10316760 and returning with the main control to complete the repair. ordrng 1 W10316760 (thermistor)"
Near Bartlett, TX 76511
Andy
Job Details: 06/16/2020
VENTHOOD IKEA IHW61UC0FS0 "Arrived on site for vent hood lights not working. Tested and inspected unit and found failed light, removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Cedar Park, TX 78613
David Z
Job Details: 06/16/2020
WASHER WHIRLPOOL WFW5620HW0 Arrived on site to diagnose washer with report of leak coming from it. Performed diagnostic cycle and checked for leaks. Could not verify via diag cycle. ran quick wash cycle and retested. During quick wash could see a small trail working it’s way between the bellow and the door. Checked bellow and found hair / fur buildup keeping door from sealing. Cleaned seal and door and retested. No longer leaking from there. Also found washer drain trap cap lose. Tightened cap and retested. No further leaking found. Call complete.
Near Austin, TX 78746
Kevin
Job Details: 06/16/2020
WASHER MAYTAG MVWB835DC4 "Arrived on site and inspected washer and found error code F6E2 communication error between control board and control panel. Replaced control panel and control board and all function has returned to washer. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78633
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRT541SZHV00 Arrived on site to complete sealed system repair on refrigerator. Found compressor motor faulty. Replaced compressor and filter dryer. Pulled the unit into vacuum and charged unit with proper amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Kayman
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for door gasket issue. Upon inspection I found that the vent of the front door panel was leaking down the front panel. It looks like the gasket is slightly warped I am ordering vent assembly and gasket. I also noticed a overload of soap suds customer is on a water softener and using pods. I advised that while on a softener a much lesser amount of detergent is needed I explained to them the steps to take to reduce suds build up. Ordering (WPW10329609) vent assembly. Gasket (WP8269259); ordrng 1 WP8269259 (gasket) and 1 WPW10329609 (vent)
Near Leander, TX 78641
Lou
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG505M0BS3 "Arrived on site to install previously diagnosed and ordered parts. Due to the outer door glass trim separating and the oven light broken, I removed and replaced the outer door glass/trim and oven light and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78681
Cliff
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site to replace filter housing in refrigerator. Replaced housing and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near , TX 78628
David Z
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previously diagnosed parts to resolve door open issue, no ice, and Evap fan making noise. Installed new Evap fan and retested. Noise is gone but unit is still acting like door is open. Found failed FC door switch. Replaced switch and retested. Still not functioning. Replaced aurora board to resolve LeD. Still reading door open. Replaced main control and power cycled. Issue still persists. Called and talked to TJ at lech line to document and test anything further. Recommended disconnecting deli control and retesting.
Near Round Rock, TX 78664
David S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL GI6SARXXF04 Arrived on site to install previous diagnosed parts. I installed the new cover for the left side door. I gained access to the tracks for the freezer and removed the failed tracks and installed new ones. I tested the unit operations and the door is now pulling closed and sealing properly.
Near Wimberley, TX 78676
Richard
Job Details: 06/16/2020
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived onsite for the microwave not working. Upon arrival found that the there was no power to the microwave. Wall outlet checked good. Open up microwave and found that the fuse was no good. Replaced filter board with new fuse. And microwave came on. As soon as I shut the door the fuse went out. Will need to replace door switches and fuse on next visit. Ordering parts.. ; ordrng 1 W10138793 (fuse)"
Near Elgin, TX 78621
Andy
Job Details: 06/16/2020
WASHER WHIRLPOOL WTW8500DC0 Arrived on site for washer error code. Tested and inspected unit and found failed lid lock latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Cedar Park, TX 78613
David Z
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM12 "Arrived on site to diagnose icemaker not producing much ice and also dripping from the front. Performs diagnostic on unit. Found water freezing on bottom of ice bucket in the front, and some drops coming from the vent on the icemaker front slow. Ran test 56 and found error E2, for icemaker lost position. Ran cycle test and icemaker errored out. Found some cubes that did not eject. Removed cubes and retested. Icemaker now will not cycle at all. Replaced icemaker and retested. Unit is now cycling properly. Judging by where the water is, seems likely that the ice door seal is leaking, allowing ice to both melt and allowing moisture to for, by mail slot. Advised customer if water issue persists past icemaker replacement to have ice door replaced.