Service History 834

Near Austin, TX 78723
Joseph C.
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “no ice production” complaint. Inspected unit and found corrosion on ice box fan harness. Cleaned corrosion. Unit is performing as designed. No leaks detected, at time of service."
Near Spicewood, TX 78669
Cliff
Job Details: 03/24/2019
DRYER WHIRLPOOL WED9750WL0 Arrived on site to diagnose a dryer with long drive times. Tested unit and found a proper airflow but there Mr. not registering properly. Blower through Mr. will need to be replaced to complete repairs. Return date is set for 3/26/19.; ordrng 1 WP8577274 (thermistor)
Near Belton, TX 76513
Al
Job Details: 03/24/2019
WASHER WHIRLPOOL WFW92HEFC0 Called Tech line JOEL SR 7724435703Confirmed the F03E02 error code.Joel instructed me to check ohms at the J5 connector pins 3/4. To the thermistor.Checked and got OL reading Will order new upper harness.Rescheduled the customer for 3/26/18Will need 2 hours for the call; ordrng 1 CNOTE (2HOURS FOR CALL) and 1 W11033849 (HARNESS UPPER)
Near San Marcos, TX 78666
Robert
Job Details: 03/24/2019
RANGE JENN-AIR JGRP430WP02 Arrived on job for complaints of door being patched shut and not opening. Upon inspection found doorlock damaged. Will need pre-screened parts to complete.; schdld next appmnt for 3/27 WED !
Near Austin, TX 78754
Joseph C.
Job Details: 03/24/2019
DRYER MAYTAG MEDX655DW1 Arrived on site for “taking too long to dry” complaint. Inspected unit and used dryer vent test kit. Found venting restricted. Instructed customer to clean venting every six to prevent possible fire hazards and for better performance and economy.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not draining customer also stated will not dry dishes, removed drain pump and found broken glass and missing impeller blade, replaced pump and tested, control on sending 13v to heater, unit will need control to complete, no leaks on site ; ordrng 1 W11305297 (CONTROL)"
Near Burnet, TX 78611
Cliff
Job Details: 03/24/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Pump previously ordered was not attached to work order and will need to be re-ordered and installed to complete repair. Return date is set for 3/29/19 with a PM request per homeowners request.; ordrng 1 W10908287 (pump)
Near Georgetown, TX 78628
Jonathan
Job Details: 03/24/2019
OVEN WHIRLPOOL KODE300ESS Arrived on site to install previous diagnosed part. Removed unit to gain access to blower. Removed failed blower and installed new. Tested operation. Installed unit and performed diagnostics mode and tested all fans and heating. All tested good.
Near Austin, TX 78723
Joseph C.
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDF540PADM3 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced pump/motor assembly. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KSSO48QTX02 arrived on site to diagnose a refrigerator that is not dispensing ice. Found auger shaft stripped out at the ends. Also noted bin release button broken on unit and missing. Replaced both parts and tested unit. Found all is functioning properly at this time.
Near Seguin, TX 78155
Diego G.
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDTM354DSS5 "Arrived on site. Check for dispenser issues. Found crack on dispenser allowing rinse aid to leak. Replaced dispenser assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL MDB4949SHZ0 "arrived on site to inspect dishwasher leaking. Upon further inspection, the customer turned the water back on to the unit and I found that the valve is leaking at the water line connection. After turning the water off, I removed the water line from the valve and found the water line gasket was torn allowing water to leak out. I remember and replaced the gasket with an extra gasket I had in my tool box and reconnected the line and tested. The unit operated as designed with no more water leaks. Job completed."
Near Liberty Hill, TX 78642
Jonathan
Job Details: 03/24/2019
WASHER WHIRLPOOL WTW8040DW2 "Arrived on to install previous diagnosed part. Asked customer if any issues with tripping breaker after removing GFCI. He stated no issues. Gained access to inlet valve. Removed failed valve and installed new. Performed diagnostics mode and tested valve operation. Tested all other operations and monitored for water leaks. All tested good, no water leaks present.
Near Austin, TX 78739
Leonardo
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDTM404EBS3 Arrived on site to test unit for unit not powering on. Test unit and found outlet giving 120 volts to unit. Removed junction box cover and found melted wire nut to block wire. Secured connection on black wire and replaced wire nut test unit and unit test good job complete no leaks present at this time.
Near Lakeway, TX 78734
Paul
Job Details: 03/24/2019
WASHER MAYTAG MVWB765FW2 Arrived onsite to replace the previous diagnosed parts. I replaced the gear case and ran test 52 in the diagnostics cycle to calibrate the unit. I ran test 51 and tested the unit. All test passed and the unit is working as designed. Call complete.
Near Austin, TX 78731
Scott
Job Details: 03/24/2019
OVEN WHIRLPOOL WOD51ES4ES00 "Arrived on site . Found previous company had re calibrated unit . After running diagnostics . Tested sensor probe,ohmed correctly . Ran temp checks unit is running Over temp found control failed .
Near Leander, TX 78641
Steve C.
Job Details: 03/24/2019
REFRIGERATOR AMANA ASI2575GRS01 Arrived on site for the unit is not making ice. Found the icemaker will rotate but it’s slowly rotating. Replaced the ice maker and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78703
Leonardo
Job Details: 03/24/2019
RANGE WHIRLPOOL JDS9860AAP Arrived on site to test unit for right side burners taking to long to ignite. Test unit and found burners igniting right away at this time. Checked orifice and burner heads all test good. Could not duplicate problem at this time.
Near New Braunfels, TX 78130
Robert
Job Details: 03/24/2019
WASHER WHIRLPOOL CAE2745FQ0 "Arrived on job to install wiring harness. Installed wiring harness, ran test cycle and calibration. All functions working properly. No leaks detected at time of service."
Near Austin, TX 78753
Joseph C.
Job Details: 03/24/2019
MICROWAVE WHIRLPOOL WMH31017HS0 "Contacted customer and found available windoow could not be met. She had sent me a video of unit behavior and sound. From what I could hear on video, unit sounded like it had faulty heating components. Ordering new transformer, magnetron, capacitor and diode. Return for repairs on 03/27.; ordrng 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE)"
Near Kyle, TX 78640
Brandon
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL MFC2062FEZ03 "Arrived on site for customer complaint of doors not closing and water dripping from dispenser. Found set screw had come out and water line had air in line. I reset the set screw on right side handle, and tightened water connection at valve. Unit tested good."
Near Spicewood, TX 78669
Cliff
Job Details: 03/24/2019
WASHER WHIRLPOOL WFW9200SQA12 Arrived on site to replace previously ordered parts. Replaced dispenser switch and tested unit multiple times and found all is working properly at this time. Hot valve failure was caused by the dispenser switch. No further repairs are needed at this time and no leaks were found at time of service.
Near Dripping Springs, TX 78620
Luis
Job Details: 03/24/2019
REFRIGERATOR FRIGIDAIRE FFTR1821TS0 Arrived on site for no cool compressor running removed evaporator cover no frost on evaporator frost on cap tube. Diagnosed leak in system will need to order evaporator and a compressor. Job will need 2 hrs for repairs ; ordrng 1 2HRREPAIR (2 HR REPAIR) and 1 5303918274 (EVAPORATOR ) and 1 5303918659 (COMPRESSOR) and 1 TJ90SF8404 (ACCESS VALVE)
Near Georgetown, TX 78633
Jonathan
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF954CIHV00 "Arrived on site to install previous diagnosed parts. Gained access to to control and Orion, removed and installed new. Removed UI and installed new. Tested unit found no voltage to UI. Traced voltage to bad connection on Orion board. Corrected connection. Tested unit. Unit still need left RC door. Removed hinge covers and installed new."
Near Austin, TX 78703
Leonardo
Job Details: 03/24/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for unit under temp. Test unit and found unit off by 15 degrees. Set calibration to +15. Test unit and unit test good job complete
Near Austin, TX 78737
Luis
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM12 Arrived on site for ice issue. Found excessive amount of water frozen in icemaker unit running through a double fill. Ran diagnostics E2 error on icemaker ran forced harvest unit failed harvest. Unit will need updated control kit and new icemaker.
Near Leander, TX 78641
Lou
Job Details: 03/24/2019
DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser issues. Upon further inspection, placed the unit in diagnostics and it showed error codes F4E3 and F10E1. I cleared the codes and continued with testing. In t(e beginning, no water dispensed into the tub. I stopped testing ad found that the water valve under the sink was turned off. Turned the water on and re-tested and the unit operated as designed. Provided recommendations for detergent & rinse aid use and use and care tips. No water leaks observed during service, job completed."
Near Manchaca, TX 78652
Scott
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site , replaced control . Tested unit and all is functioning as designed and heating . No water leaks detected at time of service . Job complete."
Near Copperas Cove, TX 76522
Al
Job Details: 03/24/2019
WASHER MAYTAG MVWB835DW1 Arrived to inspect unit making noise. Ran the unit through diagnostic test mode and got no error codes. Calibrated he unit and even allowed the Cust to wash a load of towels. Noise never returned.JOB COMPLETE.
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/24/2019
OVEN KITCHENAID KODE500ESS03 Arrived on site for the unit lower oven is not heating properly. Customer advise the unit is undercooking the food. Tested the unit at 350 degrees and found the actual temperature is at 340 degrees. Calibrated the unit 20 degrees more. Unit works properly and job complete.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 03/24/2019
DISHWASHER KITCHENAID KDFE104DBL3 "Arrived back on site for panel and control replacement, replaced both and unit now washing and tested good,memo leaks on site"
Near Waco, TX 76712
Arthur B.
Job Details: 03/24/2019
WASHER GE GTW460ASJ4WW Arrived onsite for customer complaint of top load washer not able to select some cycle after control replacement. Enter diagnostics and found incorrect personality code entered. Enter field service mode and correctly entered personality code. Tested unit. Now all functions/features now work as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78759
Wesley
Job Details: 03/24/2019
REFRIGERATOR GE GSE25HSHEHSS Arrived on site and installed door. All checks good. Unit is now operating as designed.
Near Austin, TX 78730
Paul
Job Details: 03/24/2019
REFRIGERATOR GE ZISB420DMA Arrived onsite to replace the previous diagnosed parts. I replaced the dampener assembly and tested the unit. The dampener worked as designed but when I tested the dispenser I found that the water reservoir had split because it had been frozen. The water tank need to be replaced. I called the office and spoke with Salina to get authorization. I replaced the water tank and tested the unit. I had water at the bottom of the freezer door but nothing out of the spigot. I explained to ms to give the unit a couple of days for the FC door to warm up and the unit should be working. There were no water leaks present at the time of service. Call complete.
Near Manor, TX 78653
Joseph C.
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for “dispenser will not open” complaint. Inspected unit and found door spring loose, on dispenser door. Reset door spring. Tested unit. Unit is performing as designed. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 03/24/2019
DISPOSAL UNKNOWN BADGER5 Arrived on site and tested operation. I found the over load on the disposal trips when turned on. Attempted to move with the 1/4 stud on bottom and the assembly will not move. Inspected from top and found the chopper plate rusted to outer casing. Disposal has completely failed an no repair can be made. Job complete
Near Lakeway, TX 78734
Paul
Job Details: 03/24/2019
COOKTOP JENN-AIR JIC4430XS00 "Arrived onsite for the cooktop with an F12 error. I found the RR coil causing the F12. I tested the coil and it seemed to be good. Per the tech sheet I replaced the coil, reconfigured the unit, and tested. The F12 reappeared. I replaced the module, reconfigured the unit, and tested. The unit is working as designed. Call complete."
Near Temple, TX 76502
Arthur B.
Job Details: 03/24/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for customer complaint of long dry times. Removed back panel and check continuity on element. Element had not continuity. Removed and replaced heating element. Upon inspection, found house venting extremely clogged. Advised tenant to have house venting cleaned. Reassembled and tested. Dryer now heats and tumbles as intended. No other issues found."
Near Driftwood, TX 78619
Brandon
Job Details: 03/24/2019
COOKTOP WHIRLPOOL KGCU463VSS02 "Arrived on site for customer complaint of unit sparking while in use, I could not get unit to duplicate issue on site. Instructed customer to make sure burner caps were properly in place and try to take video if it happens again."
Near Manor, TX 78653
Wesley
Job Details: 03/24/2019
OVEN WHIRLPOOL WFE525S0HS1 Arrived on site and found unit operating properly. Advised customer on function and noises.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of every door being damaged, looks like the shipping straps were over tightened causing damage/indentions on every door. Ordering doors. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 W10634612 (dor-fip ss) and 1 W10634618 (dor-fip ss) and 1 W10634624 (dor-fip ss) and 1 W10733263 (dor-fip ss) and 1 W10738904 (dor-fip ss) and 1 W10769076 (cntrl-elec)"
Near Elgin, TX 78621
Scott
Job Details: 03/24/2019
OVEN KITCHENAID KOSE500ESS03 Arrived on site for oven not heating ran diagnostics test got communications error. Ording console& element . Customer said sears had change control . Please call to set return visit ; ordrng 1 W11093241 (PANEL CONSOLE ) and 1 WPW10546517 (elmnt-bake)
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for “not making ice” complaint. Inspected unit and found supply valve turned off. Turned water on. Forced harvest and unit filled. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
Lou
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "arrived on site to inspect dishwasher not drying. I placed the unit in diagnostics and it showed no error codes. Unit operated as designed and while testing, I placed my multimeter clamp around the black wire at the junction box and tested Amps readings. When the element kicked on my reading was 7-8amps. I found that the customer is not using rinse aid so I advised them to use it and explained that it will assist in drying. I made recommendations for detergent and rinse aid products/use and tips for use & care. No water leaks observed during service, job completed."
Near Smithville, TX 78957
Joseph C.
Job Details: 03/24/2019
DRYER MAYTAG MGDB855DW3 "Arrived on site for “very noisy operation” complaint. Inspected unit and found sock in blower wheel. Removed sock and reassembled ted unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Jonathan
Job Details: 03/24/2019
FREEZER GE FUF20DPA "Arrived on site for stand up freezer leaking water. Inspected unit and work area. Found defrost drain frozen. Forced defrost cycle. Found drain line will need to cleaned and ice removed. Removed ice and cleaned drain line. Tested drain and all tested good, no water leaks present. Paid in full on credit card."
Near Buda, TX 78610
Luis
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "Arrived on site for faulty control,removed ui and main control installed new ui and main control. Powered unit on ran diagnostics fans working in both sections unit passed all other diagnostic test."
Near Kyle, TX 78640
Brandon
Job Details: 03/24/2019
DRYER WHIRLPOOL MED6630HC0 "Arrived on site for customer complaint of noise issues, found right side panel was damaged causing drum to hit during use, ordering side panel. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11315726 (RIGHT SIDE PANEL)"
Near Georgetown, TX 78633
Steve C.
Job Details: 03/24/2019
DISHWASHER WHIRLPOOL KUDE70FVSS1 I am on site for the unit is not washing the dishes. Tested the unit and found the OWI sensor is defective per the error code. Replace the OWI sensor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/24/2019
RANGE KITCHENAID KDRS483VSS04 Find on site for the units display is not working properly. Found the user interface is glitching and flashing. Gain access to the user interface and found that the communication harness was pinched. Replaced the harness and UI and tested the unit. Unit works properly and no gas leak present.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/24/2019
COOKTOP JENN-AIR JGC1536ADS "Arrived on site for cooktop back left burner not igniting. Performed diagnostics mode and found switch harness not closing for back burner.Removed failed switch harness and installed new. Tested operation, all tested good."
Near Wimberley, TX 78676
Diego G.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Filter drier was pulged up, replaced filter drier. Vacuumed and Charged up unit. Test unit, all operation functioning properly.instruct customer to wait 24 hours for ice. No leaks present at time of service."
Near Wimberley, TX 78676
Diego G.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Filter drier was pulged up, replaced filter drier. Vacuumed and Charged up unit. Test unit, all operation functioning properly.instruct customer to wait 24 hours for ice. No leaks present at time of service."
Near Wimberley, TX 78676
Diego G.
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Filter drier was pulged up, replaced filter drier. Vacuumed and Charged up unit. Test unit, all operation functioning properly.instruct customer to wait 24 hours for ice. No leaks present at time of service."
Near Austin, TX 78734
Cliff
Job Details: 03/24/2019
REFRIGERATOR KITCHENAID KSSC42QMS02 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found corrosion on drain pan heater which has contaminated the sealed system. Compressor, evaporator, drain pan, and filter dryer will roll need to be replaced to complete repairs. Homeowner wants to think before deciding whether to fix the unit or not.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/24/2019
OVEN JENN-AIR JJW2830DP01 "Arrived on site for oven not operating and giving fault code F2-E1. Attempted diagnostics mode and unit would not allow. Found failed UI/ console. Removed UI and installed new. Programed unit and per diagnostics mode. Checked for fault codes, none found. Tested all operations in diagnostics mode. All tested good."
Near Austin, TX 78746
Scott
Job Details: 03/24/2019
REFRIGERATOR WHIRLPOOL GC5THGXLS00 Arrived on site for leaking fridge .found where supply line conects to back of cabinet had been a small leak and had popped out . Due to ice build up in IM fill tube . Permeate fill tube had become warped allowing some water to collect causing tube to freeze solid . Cabinet fill tube is a non reparable part
Near Killeen, TX 76549
Arthur B.
Job Details: 03/24/2019
MICROWAVE KENMORE 790.8032331 Arrived onsite for customer complaint of OTR microwave shut off and not coming back on recurring issue. Found fuse blown again. This is a HV issue. Ordering additionally HV transformer and fuse. OF to R/S once authorization is given. ; ordrng 1 5304464075 (hi volt transformer) and 1 5304488359 (fuse) and 1 CNOTE (NEEDS AUTHO )
Near Belton, TX 76513
Al
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL KSSS42QDW00 Arrived to inspect built in refrigerator leaking water after dispensing water. Confirmed the complaint and removed the panel and repaired the water lines that was leaking with a U clip.Reassembled unit and unit now dispenses water properly.JOB COMPLETE
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 03/21/2019
ICE MACHINE GE UNC15NJBII Arrived on site for no ice condition. Found unit would not power up. Found control panel would not except commands. Worked with the control panel and it now except commands. Water connections are all dry.
Near Buda, TX 78610
Brandon
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW8500DC4 "Arrived on site to replace parts ordered by previous tech, I replaced all parts, unit tested good."
Near Killeen, TX 76541
Arthur B.
Job Details: 03/21/2019
WASHER MAYTAG MVWC565FW1 "Arrived onsite for customer complaint of top load washer making burning smell and not washing. Found oil leak on floor. Found gearcase faulty. Removed gearcase,cam,capacitor and actuator. Installed all new replacements. Reassembled. Calibrated unit. Unit completed successfully. All water connections were dry at time of service."
Near Leander, TX 78641
James
Job Details: 03/21/2019
WASHER MAYTAG MVWB835DW4 Arrived on site and tested operation. Ran diagnostics and found an F0E3 fault. Customer stated that even with just a few towels the agitator would only turn about 2 inches back and forth. Cleared fault and ran calibration. Tested with a load of towels and found unit is agitating properly now and all functions test good. Job complete
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/21/2019
WASHER MAYTAG MVWC416FW1 Arrived on site for unit not cycling. Diagnostics and found no stored failure codes. Ran step four and steps to and diagnostics. Re-calibrated unit in step four of diagnostics. Tested all operations are now normal. All water connections are dry.
Near Austin, TX 78753
Tyler B.
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived back on site for no light, replaced control and tested good."
Near San Marcos, TX 78666
Kevin
Job Details: 03/21/2019
WASHER MAYTAG MVWB835DW3 "arrived on site and found saved error codes for Oversuds, and lid not opened in between cycles. Ran all functions in manual and also ran test 51 and 52 and all pass properly. after running test cycles found a lot of suds on the bottom of the basket, took one picture. Spoke with techline 7724381324 issue customer is experiencing is likely due to pressure system offset by amount of detergent. Attempted to call customer but there is no answer. No water leaks from connections at time of service,job complete"
Near Belton, TX 76513
Arthur B.
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL WMH31017FS0 "Arrived onsite. When customer arrived, advised supervises no longer needed due to buying a new unit, no further work performed."
Near Beverly Hills, TX 76711
Al
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer taking too long to fill. Confirmed the complaint and removed and replaced the valve. Reassembled and unit not operating properly.Customer advised to seek plumber for hot water valve repair.JOB COMPLETE
Near Waco, TX 76704
Al
Job Details: 03/21/2019
DRYER WHIRLPOOL WED4800XQ0 Arrived to inspect dryer not working. Confirmed the complaint and removed and replaced the fuse and door switch. Reassembled the unit and unit tested as designed.CUSTOMER HAD EXCESSIVE LINT BUILDUP ON UNIT AND WALL IN LAUNDRY AREA.HAS AND APPOINTMENT TO GET LINT REMOVED.JOB COMPLETE
Near Waco, TX 76708
Al
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer not filling up properly. Noticed the latch was damaged. Replaced the latch now unit works as designed.JOB COMPLETE
Near Killeen, TX 76541
Arthur B.
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of top load washer not coming on after remodel. Removed console and found control DOA. Removed and replaced control. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78759
Tyler B.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL JFC2089HES "Arrived on site for unit over filling ice maker, found ice maker stuck on fill positions. Replaced I'm and tested good, no leaks on site"
Near Austin, TX 78735
Brandon
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site for customer complaint of agitator being broken, found washplate was broken and needs replacing. ; ordrng 1 W10680215 (washplate)"
Near Seguin, TX 78155
Diego G.
Job Details: 03/21/2019
OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 03/21/2019
OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 03/21/2019
OVEN WHIRLPOOL WFE525S0HV1 "Arrived on site. Replaced front panel for oven door. Cycled oven door, all functions tested OK. job complete"
Near Austin, TX 78744
Leonardo
Job Details: 03/21/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site to replace door. Replaced door test unit and unit test good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL WDF330PAHS1 "Arrived on site for leaking unit. Ran unit on heavy and found no leaks, drained and ran again with no leaks, all connections dry."
Near Elgin, TX 78621
Scott
Job Details: 03/21/2019
WASHER MAYTAG MVWC565FW0 "Arrived on site for washer not starting . Ran diagnostics only error code was stuck key error . All functions performing normally during test cycle . Removed control to check for any obstructions , none found . No water leaks detected at time of service . Job complete"
Near Austin, TX 78731
Cliff
Job Details: 03/21/2019
DISHWASHER WHIRLPOOL GU2275XTVY2 Arrived on site to diagnose a dishwasher that is not operating. Found inconsistent results when pressing keys on control panel. Control panel will need to be replaced to complete repairs. Will bring control on return visit in case needed but keypad to be replaced first.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/21/2019
DRYER MAYTAG MEDC215EW1 "Arrived on site for dryer not that continues to run and will not stop on its own. Performed diagnostics mode and tested timer, found gears stripped in timer, due to normal wear and tear. Removed failed timer and installed new. Tested operation. All tested good."
Near Temple, TX 76504
Steve C.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site to replace the tub and water pump due to unit making noise. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/21/2019
REFRIGERATOR JENN-AIR JS48PPDUDE00 "Arrived on site for RC not cooling. Per diagnostics mode and tested damper control and defrost sensor, found sensor closed. Gained access to test leads for defrost sensor and tested resistance, found closed. Gained access to evaporator and checked frost pattern, checked good. Found ice buildup above evaporator fan and through air chamber, possible air leak (see SD-QuickPic). Ran defrost cycle and removed ice buildup above evaporator fan. Inspected door seal and checked drain tube. Found possibly of door not closed completely. Spoke with customer on air leakage. All tested good, no water leaks present. Please allow 24 hours for temperature correction."
Near Marble Falls, TX 78654
Cliff
Job Details: 03/21/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is making unusual noises. Tested unit and found no mechanical failures or error code saved in machine. Advised homeowner on best loading procedures to prevent out of balance loads. No further repairs are needed and no leaks were found at time of service.
Near Georgetown, TX 78633
Jonathan
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW90HEFC0 "Arrived on site for washer having intermittent different failures. Performed diagnostics mode and checked fault codes. Fond fault code F2-E3 intermittent communication between ACU and UI. Tested wire harness resistance and tested good. Found fault is with UI/ panel, not able to select certain cycles, intermittent. Will return with ACU control on hand if needed. Schedule return for Thursday the 21st. ; ordrng 1 W11201287 (CONTROL) and 1 W11213905 (PANEL CONTROL/UI)"
Near Temple, TX 76504
Al
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived to inspect refrigerator not cooling. Inspected unit and found both sections are cooling at this time. JOB COMPLETE
Near Killeen, TX 76549
Al
Job Details: 03/21/2019
RANGE WHIRLPOOL WFE515S0ES0 "Arrived to install previously ordered parts. Customer had handle. I installed the spacers, screws and all 4 switches.Reassembled and unit now operates as designed.JOB COMPLETE"
Near Kyle, TX 78640
Leonardo
Job Details: 03/21/2019
RANGE WHIRLPOOL W5CE3024XB00 Arrived on site to test unit for right front burner to hot. Test unit and found burner to be power burner. Turned unit on high then put it on medium and burner turning off and cycling correctly job complete
Near Austin, TX 78704
Luis
Job Details: 03/21/2019
FREEZER WHIRLPOOL WRT311FZDZ01 "Arrived on site for no cool in fr she food and ice build up in freezer. Found fresh food door gasket not sealing to cabinet and large gaps between liner and cabinet. Remolded fresh food door gasket checked door seal good. Cleared ice from retune vent,added adhesive to gaps."
Near Del Valle, TX 78617
Joseph C.
Job Details: 03/21/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for “power button not working” complaint. Inspected unit and found “done” light on. Unit would not let me run diagnostics. Removed and replaced control and latch. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lockhart, TX 78644
Leonardo
Job Details: 03/21/2019
RANGE AMANA ACR4303MFW1 Arrived on site to test unit for oven not working. Test unit and found unit had roaches. Advised customer parts and labor will not be covered due to infestation. Customer did not want to get unit fix if he had to pay job complete.
Near Temple, TX 76502
Steve C.
Job Details: 03/21/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for the unit freezer has frost buildup. Tested the unit and found the left side of the freezer door slide is not closing all the way. Replaced both slides and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Temple, TX 76502
Steve C.
Job Details: 03/21/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit will not complete cycles. Tested the unit and found the drain hose is hitting the bottom of the p trap. Adjusted the drain hose 6 inches in the drain line. Calibrated the unit and unit works properly. All water connections were dry at the time of service.
Near Cedar Park, TX 78613
James
Job Details: 03/21/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site and tested operation. Unit is working at this time but the display has clock burn in on all other displays. Customer stated that he reset the breaker yesterday and that the display will go blank once or twice per week. I found no errors but due to screen burn in and display not accepting input properly for diagnostics the unit will require a new console and control to repair. Instructed customer that the control panel is expart and the office will setup return service. ; ordrng 1 W11351998 (CONSOLE)
Near Austin, TX 78757
Tyler B.
Job Details: 03/21/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on sit for under not powering on, unit will need touch console and possible main control. Office to RS due to psp . Owner said anytime is good, open 7 days a week. No leak on site ; ordrng 1 CNoTE (OFFICE RS) and 1 W11319991 (CONSOLE) and 1 W11322903 (CONTROL)"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site. Check for water issues. Found error code for bad thermistor on water valve. Replaced housing assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site. Check for water issues. Found error code for bad thermistor on water valve. Replaced housing assembly and cycled, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/21/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site. Check for water issues. Found error code for bad thermistor on water valve. Replaced housing assembly and cycled, all functions tested OK. No leaks present. Job complete"