Service History 833

Near Austin, TX 78731
Cliff
Job Details: 03/20/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to diagnose an ice machine that is producing very thin ice. Found water level sensor and pump not activating harvest properly. Pump will need to be replaced to complete repairs as it contains the water level sensor internally. Return date is set for 3/19/19. Call will also need to be documented with tech line on return visit prior to replacing pump.; ordrng 1 W10908287 (pump)
Near Austin, TX 78731
Cliff
Job Details: 03/20/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site to install pump for ice machine. Install pump and wall testing unit noticed water flow into reservoir very slow due to failed water valve. Water valve will need to be replaced to complete repairs. Return date is set for 3/25/19 per homeowners request.; ordrng 1 W10897719 (valve)
Near Austin, TX 78746
Kevin
Job Details: 03/20/2019
WASHER WHIRLPOOL MHW8200FC0 "Arrived on site and found no water flow from cold water valve, inspected valve and found harness connection is off. After re-securing washer will now operate properly. No water leaks from connections at time of service, job complete."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for unit leaking water. Found that the cold water valve was cracked. Replace valve and tested. All water connections are dry.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/20/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for no operation. Unit has failed door latch. The replacement latch is also failed. Will order and return.; ordrng 1 W11307244 (LATCH)
Near Austin, TX 78717
Lou
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the upper and lower interlocks/switches as advised by Techline on previous service call. I tested the unit and it still showed F1E4 error code. I removed and replaced the main control due to the MW relay possibly being bad and tested again and the unit operated as designed. I advised the customer of my findings. Job completed.
Near Waco, TX 76712
Steve C.
Job Details: 03/20/2019
WASHER AMANA NTW4516FW2 Arrived on site for the unit will not work properly. Customer advise the unit will constantly make a clicking noise when going into spin. Tested the unit and found the lid lock is defective. Replaced the lid latch and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Round Rock, TX 78664
Lou
Job Details: 03/20/2019
RANGE WHIRLPOOL WFC150M0EB3 arrived on site to install previously diagnosed and ordered parts. I removed and replaced the range door vent trim and screws. Tested the unit and it operated as designed. Job completed.
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no ice issues. Found error code E2 for icemaker. Ran harvest test and was not getting to home position. Will need new icemaker to repair unit. Resch for 3/19/19; ordrng 1 W11294907 (ICEMAKER )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no ice issues. Found error code E2 for icemaker. Ran harvest test and was not getting to home position. Will need new icemaker to repair unit. Resch for 3/19/19; ordrng 1 W11294907 (ICEMAKER )
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/20/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site. Checked for no ice issues. Found error code E2 for icemaker. Ran harvest test and was not getting to home position. Will need new icemaker to repair unit. Resch for 3/19/19; ordrng 1 W11294907 (ICEMAKER )
Near Austin, TX 78746
Kevin
Job Details: 03/20/2019
DRYER WHIRLPOOL MGD8200FC1 "Arrived on site and set dryer to run on normal with 8 towels tumbling for weight, found dryer is rattling during operation. added sound pads under motor mounts in three places, under fan shroud, under 90 degree turn where shroud it meets exhaust tunnel. And around exhaust tunnel where it exits rear bulkhead. This represents all contact points between the motor and the lower cabinet panel. Spoke with tech line 7724386642, dryer is new and there is no lint buildup, job complete"
Near Austin, TX 78717
Lou
Job Details: 03/20/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Before arriving on this call, I realized that I did not have all parts for this call. I notified the customer and explained situation and advised the office would schedule when parts arrive. I am ordering both interlocks and the harness and will return with all prescreened parts.; ordrng 1 CNOTE (LSO) and 1 W11219759 (HARNESS) and 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Round Rock, TX 78664
Lou
Job Details: 03/20/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "arrived on site to install parts on another unit and found that the dishwasher door was rubbing on the upper left corner of the chassis. Using the leveling feet at the bottom of the unit, I leveled the door until it stopped rubbing and closed securely. Tested unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78721
Joseph C.
Job Details: 03/10/2019
DRYER MAYTAG MEDC215EW1 Arrived on site for “noisy operation” complaint. Inspected unit and found hard debris in blower area. Removed debris from blower area and tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78738
Brandon
Job Details: 03/10/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of unit not filling with water in deep fill setting, found weak water flow on cold valve, and unit not filling to proper water level in deep clean mode. I replaced control and water valve, unit tested good. F0e3 f8e6"
Near Austin, TX 78738
Brandon
Job Details: 03/10/2019
MICROWAVE KITCHENAID KCMS2055SSS2 "Arrived on site for customer complaint of unit not heating, unplugged unit and plugged back checked all switches, unit tested good
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 03/10/2019
TRASH COMPACTOR WHIRLPOOL GX900QPPS4 "Arrived on site for unit not running. Arrived on site to test and customer had unit removed from the cabinet. I ran unit many,many times and the unit worked properly every time."
Near Temple, TX 76502
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW5000DW1 Arrived onsite for customer complaint of unit draining and not spinning. Entered diagnostics and found error code F9E1 (Long Drain Error). Found drain hose improperly installed. Properly adjust drain hose and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived back on site for crooked basket, found that I assembled the left adjuster wrong, corrected and Testd good, no leaks on site"
Near Killeen, TX 76543
Al
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived to inspect refrigerator section not cooling. Verified the complaint and removed the freezer back wall cover and noticed a massive ice buildup on the evaporator. I noticed frost on the freezer side as well letting me know there is a gap possibly in the freezer gasket allowing warm air into the freezer compartment.I used my steamer to defrost all of the ice buildup from the unit. I also applied silicone to the bottom portion of the freezer door gasket to remove the sag that was allowing the warm air to enter the freezer door.I noticed the compressor never ran so I removed and replaced the start device and the compressor started working.JOB COMPLETE
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site. Checked for leaking issues. Ran dishwasher and could not duplicate issue. Verified spray arms moving freely. Instructed customer to make sure for proper loading and to keep things away from spray arms because it can cause washer to randomly leak. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site. Checked for leaking issues. Ran dishwasher and could not duplicate issue. Verified spray arms moving freely. Instructed customer to make sure for proper loading and to keep things away from spray arms because it can cause washer to randomly leak. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
DISHWASHER MAYTAG MDB4949SDH3 Arrived on site. Checked for leaking issues. Ran dishwasher and could not duplicate issue. Verified spray arms moving freely. Instructed customer to make sure for proper loading and to keep things away from spray arms because it can cause washer to randomly leak. No leaks present. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW6600SW2 Arrived to install previously ordered part. Removed and replaced the control. Tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78725
Tyler B.
Job Details: 03/10/2019
OVEN WHIRLPOOL WFG320M0BS "Arrived on site for unit not heating, found igniter failed, replaced and Testd good, no gas leaks on site"
Near Elgin, TX 78621
Cliff
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV Arrived on site to diagnose a refrigerator that is over cooling in the fresh food section. Tested unit and found wiring not fully inserted from factory on air baffle connection. Re-wired connection properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/10/2019
REFRIGERATOR JENN-AIR JS48PPDUDE00 Arrived on site for refrigerator not cooling. Inspected unit and found ice buildup on evaporator. Found shipping tape on divider. Performed diagnostics mode and tested defrost sensor and found closed. Tested voltage to defrost heater and found 120 volts. Ran defrost cycle and found opening before defrost cycle completed. Put unit in basic defrost mode. Please allow 48 hours for unit to cool correctly.
Near Temple, TX 76504
Arthur B.
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived onsite for customer complaint of top load washer not filling properly. Ran diagnostics and found control will no enter diagnostics. Removed and replaced control and actuator. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Marion, TX 78124
Diego G.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE320M0EW1 "Arrived on site. Check for right rear element issues. Found right rear element bad not allowing it to kick on. Replaced right rear element and cycle, all functions tested OK. No leaks present. Job complete"
Near Marion, TX 78124
Diego G.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE320M0EW1 "Arrived on site. Check for right rear element issues. Found right rear element bad not allowing it to kick on. Replaced right rear element and cycle, all functions tested OK. No leaks present. Job complete"
Near Marion, TX 78124
Diego G.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFE320M0EW1 "Arrived on site. Check for right rear element issues. Found right rear element bad not allowing it to kick on. Replaced right rear element and cycle, all functions tested OK. No leaks present. Job complete"
Near Round Rock, TX 78664
Steve C.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMYB04 Arrived on site to replace the left and right slides due to the door not closing properly. Replaced both parts and tested the unit. Unit works properly and no water connections to the unit.
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 03/10/2019
DRYER MAYTAG MGDX655DW2 Arrived on site for no heat condition. Found unit would run but not heat. Found an open fuse and cut off. Replaced both. Unit now heats. Unit is not hooked up to a vent hose. Informed customer the unit should not be used until it is converted for LP gas usage.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED8500DC0 "Arrived on site for unit powering off, an unit and unit ran and than shut off, powered back on, ran error found error for stuck key, replaced panel and tested good"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site. Replaced evap with thermistor. UI, and icemaker. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to get down to proper temperature. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site. Replaced evap with thermistor. UI, and icemaker. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to get down to proper temperature. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site. Replaced evap with thermistor. UI, and icemaker. Ran diagnostic test, all functions tested OK. Instructed customer to allow 24 to 48 hours for unit to get down to proper temperature. No leaks present. Job complete"
Near San Marcos, TX 78666
Robert
Job Details: 03/10/2019
OVEN WHIRLPOOL WFG525S0HS0 Arrived on job for complaints of no gas. Found second shut off valve behind range. Corrected gas supply and test operation.
Near Taylor, TX 76574
Jonathan
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4616FW2 Arrived on site for washer not spinning or agitating or spinning. Performed diagnostics mode and checked fault codes. Found fault code F7-E6 motor fault. Gained access to capacitor and found shorted. Removed capacitor and installed new. Found unit still not operating correctly. Gained access to control and found unit roach infested. Will need authorization to complete repair. ;
Near Austin, TX 78735
Leonardo
Job Details: 03/10/2019
OVEN JENN-AIR JJW2430DS02 Arrived on site to test unit for error code and touch pad not working. Replaced console test unit and unit test good job complete.
Near Leander, TX 78641
Lou
Job Details: 03/10/2019
OVEN WHIRLPOOL WOD51EC0HS01 "arrived on site to inspect oven error codes. I found that the unit was showing error codes F8E1 & F6E4. I cleared the codes and turned the power off to the unit and after turning power back on, I tested the unit. Once I the upper oven came on,the blower never came on (F8E1). I tested the lower unit and got the same error code. I am ordering the blower fan and UI console and will return with both prescreened parts. Office too schedule return service due to both ordering parts are PSP. Customer not available to sign receipt.; ordrng 1 W11248652 (BLOWER) and 1 W11297709 (CONSOLE)"
Near Temple, TX 76504
Al
Job Details: 03/10/2019
DRYER AMANA NED4655EW1 "Arrived to inspect dryer not drying. Removed and replaced the the element, timer and dryer repair kit and door switch Reassembled and unit tested as designed.No lint observed at the time of service.JOB COMPLETE"
Near Leander, TX 78641
Cliff
Job Details: 03/10/2019
WASHER MAYTAG MHW6000XW2 arrived on site to diagnose a washing machine that is giving error codes. Found communication error and motor control board visibly shorted out. Motor control board will need to be replaced to complete repairs. Return date is set for 3/6/19.Parts (228.88+tax)Svc/Lbr (259.99+tax)Total after tax (529.20); ordrng 1 WPW10374126 (cntrl-elec)
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Replaced floor base due to bad switches. Cycled all doors, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Replaced floor base due to bad switches. Cycled all doors, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site. Replaced floor base due to bad switches. Cycled all doors, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78744
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for complaints of not drying. Found dryer is heating and tumbling properly but found no airflow through lint screen. Accessed rear of dryer took off vent hose and found airflow has returned. Dryer is operating properly but vent will need to be cleaned to correct issue. Informed apartment management that problem is with vent to the exterior building.no lint found in dryer at time of service.
Near Georgetown, TX 78628
James
Job Details: 03/10/2019
VENTHOOD GE ZVC48L1SS Arrived onsite and installed new module. Tested operation. Unit working properly. Job complete
Near , TX 78666
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site. Checked for broil issues. Found broiler not kicking on intermittently. Replaced main control board and cycled, all functions tested OK. No need to present. Job complete"
Near , TX 78666
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site. Checked for broil issues. Found broiler not kicking on intermittently. Replaced main control board and cycled, all functions tested OK. No need to present. Job complete"
Near , TX 78666
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site. Checked for broil issues. Found broiler not kicking on intermittently. Replaced main control board and cycled, all functions tested OK. No need to present. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site. Check for no operation issues. Found display acting sporadic. Replaced main control board and cycle, all functions tested OK. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site. Check for no operation issues. Found display acting sporadic. Replaced main control board and cycle, all functions tested OK. Job complete"
Near San Marcos, TX 78666
Diego G.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW0 "Arrived on site. Check for no operation issues. Found display acting sporadic. Replaced main control board and cycle, all functions tested OK. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site. Checked for freezing issues. Found refrigerator compartment at 22° allowing things to freeze over. Also found no ice in ice bin. Ran diagnostic test and found error code for bad icemaker. When running water to ice maker Found water line freezing over due to low temperature in refrigerator compartment. When checking temperature from UI found unit giving vacation mode. Wasn’t able to remove. Will need UI, icemaker and evap with thermistor to repair unit. Office to reschedule; ordrng 1 W10341329 (valve) and 1 W10894103 (UI) and 1 W11087438 (EVAP WITH THERMISTOR ) and 1 W11294907 (ICEMAKER )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site. Checked for freezing issues. Found refrigerator compartment at 22° allowing things to freeze over. Also found no ice in ice bin. Ran diagnostic test and found error code for bad icemaker. When running water to ice maker Found water line freezing over due to low temperature in refrigerator compartment. When checking temperature from UI found unit giving vacation mode. Wasn’t able to remove. Will need UI, icemaker and evap with thermistor to repair unit. Office to reschedule; ordrng 1 W10341329 (valve) and 1 W10894103 (UI) and 1 W11087438 (EVAP WITH THERMISTOR ) and 1 W11294907 (ICEMAKER )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/10/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site. Checked for freezing issues. Found refrigerator compartment at 22° allowing things to freeze over. Also found no ice in ice bin. Ran diagnostic test and found error code for bad icemaker. When running water to ice maker Found water line freezing over due to low temperature in refrigerator compartment. When checking temperature from UI found unit giving vacation mode. Wasn’t able to remove. Will need UI, icemaker and evap with thermistor to repair unit. Office to reschedule; ordrng 1 W10341329 (valve) and 1 W10894103 (UI) and 1 W11087438 (EVAP WITH THERMISTOR ) and 1 W11294907 (ICEMAKER )"
Near Austin, TX 78744
Leonardo
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not draining. Test unit and can hear drain pump humming trying to drain. Removed drain pump and found glass stuck in drain motor. Removed glass test unit and unit draining correctly no leaks present at this time. Job complete.
Near Leander, TX 78641
Cliff
Job Details: 03/10/2019
WASHER MAYTAG MHW6000XW2 Arrived on site to replace motor control board for water. Replaced control board and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78741
Leonardo
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site to test unit for unit not heating. Test unit and found unit not heating due to bad high voltage. Removed unit and test mad cap and diode and found broken magnet on magnetron and bad diode and cap. Replaced all parts test unit and unit test good job complete requesting double labor
Near New Braunfels, TX 78132
Robert
Job Details: 03/10/2019
REFRIGERATOR FRIGIDAIRE FGHD2368TF Arrived on job for complaints of no ice. Icemaker not responding replace and test. Icemaker now won’t fill with water replace valve and test. Operation normal. No leaks detected at time of service
Near Waco, TX 76706
Al
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived to inspect washer dispensing slowly. Verified the complaint. Checked water pressure at valve from wall and all pressure was good. Removed and replaced the valve and latch. Reassembled and tested the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78724
Tyler B.
Job Details: 03/10/2019
RANGE WHIRLPOOL WEC310S0FB1 "Arrived on sote for harness and control replacement, replaced all harness and control and tested good. On all functions"
Near Austin, TX 78723
Tyler B.
Job Details: 03/10/2019
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site for unit not heating, found igniter failed replaced igniter and tested good, no leaks on site"
Near Leander, TX 78641
James
Job Details: 03/10/2019
OVEN KITCHENAID KEBS109BSS00 Arrived on site and tested operation. I found no function from control panel and no lights on in oven. Tested fuses and found thermal fuse has failed. Installed new fuse and tested. Unit working properly. Job complete
Near Austin, TX 78745
Kevin
Job Details: 03/10/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site for complaints of noise, Set dryer to run on a normal cycle and found it is operating properly with no excessive noise but customer says there is a thumping noise during rotation. Replaced support wheels, belt and pulley But this had no effect on the noise the customer says the dryer is making. No further replacement of parts can address issue. No lint buildup at time of service, job complete."
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Check for noise issues. On arrival unit was not making any noise at all. Customer stated that it made noise for three hours and then stopped. Ran diagnostic test and went through all the fans and components all checked OK. Instructed customer we will have to wait and kind of see how everything goes and will only charge service fee today
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Check for noise issues. On arrival unit was not making any noise at all. Customer stated that it made noise for three hours and then stopped. Ran diagnostic test and went through all the fans and components all checked OK. Instructed customer we will have to wait and kind of see how everything goes and will only charge service fee today
Near New Braunfels, TX 78132
Diego G.
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site. Check for noise issues. On arrival unit was not making any noise at all. Customer stated that it made noise for three hours and then stopped. Ran diagnostic test and went through all the fans and components all checked OK. Instructed customer we will have to wait and kind of see how everything goes and will only charge service fee today
Near Austin, TX 78703
Kevin
Job Details: 03/10/2019
WASHER WHIRLPOOL WTW4855HW1 "arrived on site and inspected washer and found during agitation lights in the home can be visibly seen dimming. Spoke with tech line and they requested an amp rating during agitation. Washer is peaking at 6 A, tech line says this is normal. Washer is on a CAFCI/GFCI breaker that is likely required by current builder electrical codes although this is not recommended for washer to be hooked up to this type of outlet tech line cannot say it can’t be done. There is no definitive reason for dimming of lights. Homeowner is going to discuss with builder any alternatives that may help with this issue. SR7724338077"
Near Kempner, TX 76539
Al
Job Details: 03/10/2019
DISHWASHER FRIGIDAIRE FFCD2413US1A "Arrived on-site to inspect dishwasher for damage. Found contractors on-site , but no representatives from precision homes. I called the office and got voice mail. Inspected the unit for possible damage and found none. I photographed the unit from several angles, which show no defects.Left the LB with notes and company information.JOB COMPLETE"
Near Lampasas, TX 76550
Al
Job Details: 03/10/2019
WASHER MAYTAG MVWC416FW1 "Arrived to inspect washer fills with water then drains. I checked underneath the unit to see if there were any signs of damage or wear on the dust cover. I found none.Unhooked the fill hoses and checked incoming water pressure from the hoses. All checked good.Noticed during a normal cycle the unit fills slower than designed, so I removed and replaced the valve, pump and actuator. Reassembled and sat through a normal cycle and unit filled up as designed to.Customer admitted there is a lot of grit and sand in the water (sediment).Customer is aware of the leaking from the wall to he unit. I photographed and documented the issue I observed.JOB COMPLETE"
Near Austin, TX 78748
Robert
Job Details: 03/10/2019
RANGE WHIRLPOOL WEG750H0HZ0 Customer request reschedule.; schdld next appmnt for 3/8 FRI !
Near Austin, TX 78738
Brandon
Job Details: 03/10/2019
WASHER MAYTAG MVWB865GC0 "Arrived on site for customer complaint of unit not washing properly, found f0e3 error code, overload code, I instructed customer to wash smaller loads, unit tested good. SR# 7724342449"
Near Austin, TX 78732
Paul
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite to replace the previous diagnosed parts. I replaced the left RC door hinge cover.
Near Dripping Springs, TX 78620
Diego G.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for noise issues. Found vibration coming from blower wheel housing. Added pads to minimize noise and removed lint from blower wheel. Ran unit, all functions tested OK. Job complete"
Near Dripping Springs, TX 78620
Diego G.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for noise issues. Found vibration coming from blower wheel housing. Added pads to minimize noise and removed lint from blower wheel. Ran unit, all functions tested OK. Job complete"
Near Dripping Springs, TX 78620
Diego G.
Job Details: 03/10/2019
DRYER WHIRLPOOL WED75HEFW1 "Arrived on site. Check for noise issues. Found vibration coming from blower wheel housing. Added pads to minimize noise and removed lint from blower wheel. Ran unit, all functions tested OK. Job complete"
Near Austin, TX 78748
Kevin
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site found microwave has been arcing from metal rack along interior. Used touch up paint to correct damage.
Near Austin, TX 78735
Leonardo
Job Details: 03/10/2019
OVEN JENN-AIR JJW3430DS02 Arrived on site to test unit for convection fan making loud noise. Test unit and found convection fan being really loud will need to order new fan motor W10853996 and new blade W11251691 X2. Office to reschedule. ; ordrng 1 W10853996 (MOTOR FAN ) and 2 W11251691 (FAN CONVECTION)s
Near Austin, TX 78753
Tyler B.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017HB0 "Arrived on sote for no light, found control the be issue, will need to return with control to complete ; ordrng 1 W10892389 (CONTROL)"
Near San Marcos, TX 78666
Robert
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL UMV1160CW Arrived on job for complaints of not heating ran amp test 6.6 amps no heat replace magnetron and test still not heating replaced cap and diod. Test operation. Heating properly.
Near Austin, TX 78729
Steve C.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived on site for the two front burners intermittently will not ignite. Tested unit and found the burner caps were misaligned. Secured burner caps and tested the unit. Unit ignites properly. Also adjusted the flame on the simmer setting due to the flame is too high on low setting. Unit works properly and no gas leak present.
Near Seguin, TX 78155
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WFE525S0HV1 Arrived on site. Check for door issues. Found from panel sticker not sticking to glass. Will need from panel to repair unit. Office to reschedule; ordrng 1 W11178521 (NAME PLATE ) and 1 W11247684 (PANEL )
Near Seguin, TX 78155
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WFE525S0HV1 Arrived on site. Check for door issues. Found from panel sticker not sticking to glass. Will need from panel to repair unit. Office to reschedule; ordrng 1 W11178521 (NAME PLATE ) and 1 W11247684 (PANEL )
Near Seguin, TX 78155
Diego G.
Job Details: 03/10/2019
OVEN WHIRLPOOL WFE525S0HV1 Arrived on site. Check for door issues. Found from panel sticker not sticking to glass. Will need from panel to repair unit. Office to reschedule; ordrng 1 W11178521 (NAME PLATE ) and 1 W11247684 (PANEL )
Near Belton, TX 76513
Arthur B.
Job Details: 03/10/2019
MICROWAVE WHIRLPOOL WMH31017AB2 "Arrived onsite for customer complaint of OTR microwave not turning on. Removed control panel and found interlock switches faulty. Removed and replace upper,lower interlocks, and switches. Reassembled and tested unit. Unit now heats as intended. No other issues found."
Near Pflugerville, TX 78660
Steve C.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for the unit will intermittently turn on and off and unable to cycle. Tested the unit and found the unit is working properly. Remove the junction box under the unit and re tighten the wire connections. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78717
Lou
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTM354ESS3 "arrived on site to inspect dishwasher door rubbing. Upon further inspection, I found that the door was rubbing on the upper right corner. I leveled the unit with the leveling feet then tested in diagnostics. Unit operates as designed and the door is no longer rubbing. No water leaks observed during service, job completed."
Near Austin, TX 78738
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for frost forming in freezer. Checked door seal good gasket sealing to cabinet correctly. Found gaps between liner and cabinet,added adhesive to gaps"
Near Austin, TX 78753
Tyler B.
Job Details: 03/10/2019
DRYER WHIRLPOOL CEM2743BQ0 "Arrived on site for unit starting with no coins, found timer And harness burnt, u it will need new timer and timer harness to complete . Took pic of dop ; ordrng 1 CNOTE (OFFICE RS) and 1 W10177791 (harns-wire) and 1 W11120478 (TIMER )"
Near Austin, TX 78736
Luis
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for burning smell removed evaporator cover found insulation burnt on heater removed remaining insulation from around heater
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived onsite for customer complaint of freestanding gas range oven not coming on. Removed back panel and found spark module faulty. Removed and replaced spark module. Reassembled and tested. Unit now comes on as intended. No other issues found. No gas leaks detected at time of services.
Near Waco, TX 76712
Al
Job Details: 03/10/2019
COOKTOP KITCHENAID KCGS956ESS02 Arrived to inspect gas cooktop with defective knobs. Unit will need new knobs for customer.NEEDS MORE WORK Customer scheduled for return on 3/12/19; ordrng 5 WPW10545849 (KNOBS STAINLESS )s
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived onsite to install new sump n motor and control to dishwasher from prior tech’s diagnosis. Removed and replaced both control and sump n motor. Reassembled and tested. Unit now fills,washes, drain and heats as intended. No other issues found."
Near Driftwood, TX 78619
Diego G.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
Near Driftwood, TX 78619
Diego G.
Job Details: 03/10/2019
DISHWASHER KITCHENAID KDTE334GPS Arrived on site. Check for no operation issues. Found one out of five loads unit shuts off towards the end of the cycle. Ran diagnostic test and found no error codes for problem. Customer stated electrician came out and found cord not correctly installed that could have triggered board to go bad. Recommending control being swapped out but customer does not want repairs at this time. Customer is going to get with builder and installers to see if they can get unit swapped out completely. No leaks present. Job complete
Near Buda, TX 78610
Kevin
Job Details: 03/10/2019
REFRIGERATOR WHIRLPOOL WRF560SMYW "Arrived on site for complaints of leaky ice maker. Found ice tray cracked. Replaced icemaker Tested functions,all operations working properly.no water leaks detected."