Near Georgetown, TX 78633
Jonathan S
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Arrived on site for refrigerator deli drawer sliding out when opening doors. Inspected unit and work area. Found leveling legs not in place causing unit to lean forward. Corrected leveling legs and tested found drawer no longer sliding out all other operations tested good no water leaks detected during service.
Near Leander, TX 78641
Paul
Job Details: 06/17/2020
REFRIGERATOR LG LFX28978ST/02 "Arrived onsite for a refrigerator to replace the previous diagnosed parts. I confirmed the compressor was not pumping and the unit was charged. I replaced the compressor, drier, and installed a low side service tap. I replaced the main control since the unit was manufactured in 2012 and I updated the software for the compressor. I vacuumed the system and it held a 30 psi vacuum. I charged the system with 4.94 oz’s of R134A. I tested the unit and found it working as designed. Call complete."
Near Austin, TX 78731
Wesley
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite and discovered and demonstrated to the customer that hardwire connection at block is dead. Advised customer to hire electrician to solve power supply problem.
Near Temple, TX 76502
Jonathan M
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator that was frosting up in the freezer and was not making ice or cooling the refrigerator quite right. Inspected unit and work area. Found door not sealing around edges and slides completely frosted over making it difficult to open and close the door. Found no frost build up over evaporator. Defrosted slides and replaced gasket. Found the door popping when trying to close it correctly. Door kept popping left and right depending on which side of the door you were pressing. Remove slides and replace them with new slides. Reassembled unit and door began sealing correctly. Tested dampener door and unit is working as designed. Call complete.
Near Lakeway, TX 78738
Kevin
Job Details: 06/17/2020
COOKTOP JENN-AIR JGCP436HL00 Arrived on site and inspected cooktop and found RF burner head mounting screws are broken off. Will need to bring back all possible parts that may be needed to replace it. Will also need 2 techs and 2 hours due to size and location; ordrng 1 W11316697 (CENTER PANEL) and 1 W11319687 (SPARK MODULE) and 1 W11337062 (ORIFICE HOLDER) and 1 W11339740 (LEFT TRIM) and 1 W11339741 (RIGHT TRIM) and 1 W11339765 (CONSOLE) and 1 W11355760 (TRIM TOP) and 2 W11447718 (SCREW)s
Near New Braunfels, TX 78130
Richard
Job Details: 06/17/2020
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for the dryer making a noise. During testing found that the blower wheel was causing the issue it was loose and would not retighten. Replaced blower wheel and tighten and dryer tested good. Nosies is gone. Complete
Near Georgetown, TX 78626
Andy
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE525S0JS0 "Arrived on site for range cooktop issues. Inspected unit and found damaged cooktop, removed damaged part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time."
Near Austin, TX 78728
Wesley
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WMH73521CS0 Arrived onsite and reset interlocks and switches to repair microwave function. unit is now operating as designed.
Near Leander, TX 78641
Paul
Job Details: 06/17/2020
VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite for a vent hood that is scratched. I found the chimney dented and scratched. I took photos of the damage. Ordering W11321566 chimney. Office to get with MS and RS.; ordrng 1 W11321566 (chimney)
Near Bastrop, TX 78602
Cliff
Job Details: 06/17/2020
WASHER WHIRLPOOL WTW4816FW2 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found failed water valve assembly. Replaced valve and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Kyle, TX 78640
Kevin
Job Details: 06/17/2020
RANGE AMANA ACR4303MFB4 "Arrived on site and turned on all elements and took pictures of them set at maximum. Spoke with tech line, all new elements meet New safety standard UL858 And are operating as intended. Operation is different from previous ranges and cooking practices will need to be adjusted, job complete. SR7728088762"
Near Georgetown, TX 78626
Andy
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for refrigerator ice and water dispenser issues and condensation. Tested and inspected unit and found failed FC door. Ordering needed part. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 LW11026355 (DOOR) and 1 SEENOTE (OFFICE TO SCHEDULE )
Near Leander, TX 78641
Kayman
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for dishwasher door falling and not staying in place like usual. Customer presented a broken hinge pad indicating the issue at hand. I replace both (WPW10337934) springs x 2 ( WP8268990) bushings x 2 and (WP8268961) pads x 2. Unit is working as designed. Job complete.
Near Austin, TX 78756
Jacob
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF767SDEM Arrived onsite for light in unit burned out. Looked at unit. Found burnt light under the ice make. Replaced light. Tested unit. Unit test good. No issues at this time. Job complete
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site for refrigerator not making ice. Inspected unit and work area. Found no water in ice maker. Pulled unit out to inspect water line and valve, found water supply line crimped. Corrected water line and attempted to advance cycle and found no response. Tested voltage to ice maker and found 120 volts. Found failed ice maker. Installed new ice maker and tested cycle and found no water to ice maker. Tested inlet valve and found at fault. Removed valve and installed new. Tested operation. All tested good, no water leaks detected."
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for refrigerator freezing items in fresh food section. Customer stated that no matter what temp he sets in RC that it stays on 41°. Performed diagnostics mode and tested damper control and FF thermistor. Found thermistor reading OP/ opened. Gained access to thermistor and measured ohms at 3.6K, within range. Gained access to main control and tested thermistor circuit and read 2.9 K ohms. Powered unit on and performed diagnostics mode. Found thermistor starting reading in test mode. Called Whirlpool tech support and spoke with Robert. He stated that powering unit off may have reset and control now reading on when tested may have had bad terminal connection. (7728092446). All tested good, no water leaks detected.
Near Austin, TX 78732
Luis
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KBSD606ESS01 "Arrived on site for door issues. Plastic sleeve rubbing against bottom hinge corner. Found corner of hinge not rounded repaired corner of hinge,adjusted plastic sleeve that covers dispenser wires. Tested door operation unit working correctly."
Near Killeen, TX 76549
Al
Job Details: 06/17/2020
DISHWASHER AMANA ADB1400AGW1 Arrived to install fill line from dishwasher to water valve.Stayed onsite for an hour attempting to get the fill line to fit the 1/4 inch water line.
Near Austin, TX 78717
Wesley
Job Details: 06/17/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite and replaced console. Unit is now operating as designed.
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint low ice production and needing a filter. I ran diagnostic tests on ice fan motor, ice maker, and fill valve, all passed. I replaced filter, unit tested good.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a clicking noise. I lifted the top panel and turned the unit on to pinpoint he sound and found a screw stuck in the seal/bearing of the front bulkhead. Removed the screw and retested and the unit is operating as designed and quietly. No lint observed during service, job completed"
Near Austin, TX 78737
Leonardo
Job Details: 06/17/2020
RANGE WHIRLPOOL KGCU467VSS02 Arrived on site to replace manifold modules and burner and burner cap. Replaced all parts test unit and unit still not working. Called techline and per techline we need to order new orifice holder and ignitor. Office to reschedule sr#7728093327. ; ordrng 1 W10846622 (RF ORIFICE HOLDER) and 1 W11379158 (IGNITOR )
Near Round Rock, TX 78665
David S
Job Details: 06/17/2020
RANGE WHIRLPOOL WFG320M0BW2 Arrived on site for oven not heating during bake. I inspected the unit and work area. I found the igniter glowing but not getting hot enough to open the valve. I replaced the igniter and tested the unit. Unit came on and started heating. Job complete.
Near San Marcos, TX 78666
Richard
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived onsite for the refrigerator leaking water intermittently. During testing found no water leak at this time inspected filter housing and all water lines, drain pan could not find any leaks.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
DRYER MAYTAG MEDB855DC "Arrived on site to inspect dryer error codes. Upon further inspection, customer advised they were drying a load of clothing when the dryer showed AF in the display. Using a dryer vent test kit, I tested the airflow to the unit. On the first 2 tests, the unit failed. I removed the vent tube for the back of the unit and tested a third time and the unit passed. I found that the vent tube was flimsy and too long. With the customers permission, I shortened the tube and retested. Again, the unit failed. I placed the unit in diagnostics and it showed error code F4E3-restricted airflow. Cleared the code and continued with testing. The unit operated as designed. Ran the unit on a normal cycle with a few clothes inside and after approximately 4 minutes, the unit stopped and showed error code AF. I recommended that the customer replace the vent tube at the ack with a more firm tube and also have someone inspect the vent tube going up to the roof. No lint observed during s
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
REFRIGERATOR GE ZISS42NCASS "Arrived on site for customer complaint of loud noise, found noise coming from freezer fan motor bearing, I replaced fan motor, unit tested good."
Near Austin, TX 78727
Wesley
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01
Near Austin, TX 78745
Kevin
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site and found mullian is not attached on the top connector to the door. Disassembled it and reconnected it and door is now closing properly. Job complete
Near Georgetown, TX 78633
Al
Job Details: 06/17/2020
REFRIGERATOR AMANA AFI2538AES Arrived to inspect freezer noises.Confirmed the evaporator motor fan blade was surrounded by ice causing the irritating noise.Used my steamer to defrost the unit and tested the defrost heater for continuity.Reassembled and unit tested as designed without the irritating noise.Customer satisfied.All water lines were dry at the time of service.Job complete
Near Round Rock, TX 78664
David S
Job Details: 06/17/2020
COOKTOP KITCHENAID KECD807XSS01 Arrived on site for cooktop burners not working. I inspected the unit and work area. I gained access to the switches and elements for the unit. I found the switch for the left front burner clicking really fast indicating that the relay has failed. I found for left rear switch it is not sending voltage to the burner. I inspected all burners and there is no broken elements or damaged wires. I will need to order the left rear switch WPW10222828 to complete the repair. .; ordrng 1 WPW10222828 (switch-inf)
Near Bastrop, TX 78602
Scott
Job Details: 06/17/2020
ICE MACHINE KITCHENAID KUIC15NLXS1 "Arrived on site ,replaced both harness and pump. Ran diagnostics all checked normal . Unit was forming ice before leaving .
Near Austin, TX 78703
Jacob
Job Details: 06/17/2020
REFRIGERATOR JENN-AIR JF42NXFXDE02 Arrived onsite for lights inside the unit not lighting. Tested unit. Found that the lights on the left and one on bottom right was not illuminating. Replaced right side light. Lights working as designed. No issues at this time. Job complete
Near Austin, TX 78702
Jacob
Job Details: 06/17/2020
DRYER WHIRLPOOL WED6620HC1 Arrived onsite for unit giving error message. Tested unit. Found error message popping up. Found no error codes. UI panel touch sensitivity was on the slow side. Replaced both UI panel and control board. Tested unit. Unit test good. Let customer know of any issues with vent getting clogged or pore airflow that could possibly make UI panel take in moisture and make slow to the touch or make fuses go out. Job complete
Near Salado, TX 76571
Jonathan M
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived on site for refrigerator that’s not making ice. Inspected unit and work area. Ran unit through diagnostics and checked the ice level sensor, thermistors, ice box fan, ice maker error codes, icemaker harvest, and the ice maker fill test. All tests ran is designed except for the harvest did not drop ice and the fill test did not work. Removed top cover and found water sitting at the top cover on the right hand side where the filter sits. Removed icebox assembly and found burn marks around the heater, icebox cover, and in the refrigerator liner. Found fill tube completely broken off the water line and water leaking on top of the icebox. I called Techline and spoke to Robert SR# 7728093060. He advised that the issue was either anUI issue of running the heater too long or a heater failure. He advised to replace the water tube, heater, user interface, and cover to make full repairs..; ordrng 1 W10815476 (tube-water) and 1 W11087201 (heater) and 1
Near New Braunfels, TX 78130
Noah D
Job Details: 06/17/2020
DRYER WHIRLPOOL WED4850HW0 "Arrived on site to inspect dryer for grinding noise, upon inspection found the wheels squeaking during operation. Replaced all wheels and idler pulley, replaced belt and assembled. Tested for noise and found none. Complete"
Near Austin, TX 78748
Kevin
Job Details: 06/17/2020
WASHER WHIRLPOOL MVWB835DW4 "Arrived on site and found control panel is still unresponsive in a normal cycle. Found error codes F5E1, F8E6, F2E1, F0E3 spoke with tech line again and they have an internal memo that states replacing The lid latch may correct this issue. After replacing latch washer appears to be responding. Customer will attempt to do some laundry to confirm. No water leaks detected at time of service 7727972794"
Near Marion, TX 78124
Richard
Job Details: 06/17/2020
MICROWAVE KITCHENAID KHMS2056SSS2 Arrived onsite for the microwave not working. During testing found that the keypad was not responding and the touch screen was not responding. Unplug microwave and all functions started to work. The previous complaint the customer had at first visit was not resolved.During testing found that the UI board and Touch screen board are faulty causing the issue. Customer also had a complaint about vent lights not working.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
COOKTOP JENN-AIR JGCP636ADP "Arrived on site to inspect cooktop burners not working. Upon further inspection, I found the front right burner and back left burner won’t ignite. I checked and both ignitors are arcing, but the front right ignitor is arcing downwards and not towards the burner. I attempted to clean the ignitor and burner head due to spillage on the burner head and it did not work. I attempted to replace the ignitor, but the small screw holding the ignitor in place was stripped and I couldn’t get it to break free from the burner head. The ignitor on the back left burner was arcing correctly but not igniting the gas. I cleaned the ignitor and burner head and tested and it began to was intermittent.No gas leaks detected during service. Due to front left ignitor separating, I used electrical tape to cover the harness and advised the customer to not use the burner until the repair is completed.; ordrng 1 74007734 (burner asy) and 1 74007736 (burner asy)"
Near Spring Branch, TX 78070
Scott
Job Details: 06/17/2020
RANGE WHIRLPOOL WFC150M0EB3 "Arrived on site ,replaced terminal block .tested unit .all checked normal . Job complete ."
Near Austin, TX 78750
Paul
Job Details: 06/17/2020
WASHER WHIRLPOOL MVWB765FC2 "Arrived onsite for a washer to replaced the previous diagnosed parts. I replaced the tub, filter, screw, basket, gearcase, & rotor. I tested the unit and found the new gearcase sounding like there is a loose bolt in it bouncing around. The gearcase will need to be replaced again and techline called for a SR number. Ordering W10811956 gearcase.ordrng 1 W10811956 (GEARCASE)"
Near New Braunfels, TX 78132
Noah D
Job Details: 06/17/2020
MICROWAVE KITCHENAID KOCE507EBS06 "Arrived on site to inspect oven for scratch and install outside glass. Replaced outside glass and moved over all hardware, placed nameplate on. Job complete"
Near Austin, TX 78732
Luis
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for cooling complaint. Found fresh food evaporator incased in ice,found damaged drain pan. Defrosted evaporator,replaced drain pan and motor that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip secured cover with 4 screws changed defrost setting to basic. ; used 1 W11457241 (DRIP PAN) from stock"
Near Liberty Hill, TX 78642
James
Job Details: 06/17/2020
DISHWASHER MAYTAG MDB4949SDZ0 Arrived on site and inspected heater. Found the heater has plastic melted and burned to it. Installed new heater and ran diagnostics. Unit tests good. Instructed customer that the heater may put off an odor the first use in cycle but it is normal. Job complete
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
RANGE THERMADOR PDR364GDBS/01 "Arrived on site for customer complaint of griddle not igniting. Called tech line, found failed DSI control. Ordering DSI control ; ordrng 1 00618624 (DSI CONTROL)"
Near , TX 76569
Jonathan M
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE FRS26ZSHB5 Arrived on site for refrigerator that was not calling. Inspected unit and work area. Found unit not starting the compressor. Tested voltage going to starting device and found proper voltage. Removed old starting device and replaced with truck stock starting device. Turn the unit on and compressor kicked on and started to develop a good frost pattern on the evaporator. Found evaporator fan making the loud flapping noise. Replaced evaporator fan and tested unit. Unit is working as designed. Complete complete.
Near Austin, TX 78703
Leonardo
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL GU2455XTSB1 Arrived on site to replace sump and motor and heater and panel and sensor. Replaced parts test unit and found unit leaking from sump an motor gasket. Ordering new sump and motor Wpw10780877 ; ordrng 1 Wpw10780877 (SUMP AND MOTOR )
Near Georgetown, TX 78628
Andy
Job Details: 06/17/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher kick plate issues. Tested and inspected unit and found failed retainers. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Round Rock, TX 78681
David S
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM "Arrived on site to rebuild ice make. I disassembled the remaining pice of the ice maker and rebuild with a new ice maker, air baffle, divider gasket and air baffle screws. I reinstalled the unit and ran it through a harvest cycle, the unit cycled and called for water. Job complete, no water leaks detected."
Near Kyle, TX 78640
Jacob
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "Arrived onsite for unit not giving out cubed ice. Tested unit. Found that crushed ice was coming out, even if cubed ice was pushed. Ordered parts. Office to reschedule. ; ordrng 1 W11203289 (cntrl-elec) and 1 WPW10558423 (ice-contnr)"
Near , TX 78602
Cliff
Job Details: 06/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is not responding to controls. Found faulty control panel in unit. Replaced control panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78756
Jacob
Job Details: 06/17/2020
RANGE WHIRLPOOL KSGG700ESS1 Arrived onsite for regulator had fallen apart. Looked at unit. Found that regulator had fallen apart. Replaced regulator. Let customer know that they will have to get the gas company/plumber to reconnect gas line. No issues at this time. Job complete
Near Austin, TX 78739
Leonardo
Job Details: 06/17/2020
RANGE THERMADOR PRD486GDHU/23 Arrived on site to test unit for unit giving f4e3 error code. Shorted sensor. Ordering new sensor 00627375 office to reschedule; ordrng 1 00627375 (SENSOR )
Near Georgetown, TX 78628
Andy
Job Details: 06/17/2020
WASHER MAYTAG MHW8200FC0 Arrived on site for washer water in dispenser. Upon arrival customer informed that issue is dispenser completely fills with water diluting soap and water spilling out into bellow when dispenser drawer is pulled out. Tested and inspected unit and found failed dispenser housing. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78130
Noah D
Job Details: 06/17/2020
DRYER WHIRLPOOL WED8000DW4 "Arrived on site to inspect dryer for scraping, upon inspection and install of vent found a cracked wheel. Ordering wheel. Office to reschedule. ; ordrng 1 697772 (WHEEL)"
Near Bastrop, TX 78602
Cliff
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site to replace compressor and water valve for refrigerator. Replaced compressor, valve, and filter dryer. Pulled vacuum on unit and charged with proper amount of refrigerant. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."
Near Pflugerville, TX 78660
David S
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on sit for both door gasket was being torn. I inspected the unit and work area. I found the left door gasket is torn in the bottom left hand corner and the night door gasket o torn down the left side by the million. I replaced both gaskets and tested the unit. Unit is operating as designed and the gaskets are sealing properly. No water leaks detected.
Near Austin, TX 78745
Leonardo
Job Details: 06/17/2020
DISHWASHER FRIGIDAIRE LFID2426TF2A "Arrived on site to test unit for no power. Test unit found light switch to unit off. Turned on switch, tested unit. Unit functions properly. Job complete."
Near Liberty Hill, TX 78642
James
Job Details: 06/17/2020
OVEN WHIRLPOOL WFG515S0ES1 Arrived on site and found unit with glass off and unplugged. Customer had removed burner baffle and oven base plate. Plugged unit in and found igniter sparking at burner. Found toy car against base of igniter causing igniter to ground out before burner. Tested oven and found unit heating properly. Job complete
Near Manor, TX 78653
Eman J.
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived onsite for previous diagnosed parts. Replaced start device. Tested system. Everything works as designed. Job complete.
Near Buda, TX 78610
Leonardo
Job Details: 06/17/2020
DISHWASHER FRIGIDAIRE LFID2459VF Arrived on site to test unit for no power. Found unit getting power and light coming on but buttons are not working. Will order new console 117512440 office to reschedule. ; ordrng 1 117512440 (CONSOLE )
Near Austin, TX 78730
Wesley
Job Details: 06/17/2020
RANGE IKEA IES505DS0 "Arrived onsite and found unit operating with crackling switch, used new switch to alleviate problem. Advised customer."
Near Round Rock, TX 78681
David S
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site to install previous diagnosed parts. I gained access to the control UI and replaced new. I removed the broken track in the freezer and replaced new. I pulled the fridge out and plugged it back in using the customers surge protector. Unit is operating as designed no water leaks present.
Near Temple, TX 76502
Jonathan M
Job Details: 06/17/2020
WASHER MAYTAG MVWB965HC0 "Arrived on site for washing machine that would not turn on the light or send water to the fabric softener dispenser. Inspected unit and work area. Ran through diagnostics and the service test for the light and found incorrect voltage being sent when the door was closed. Per the tech sheet, it advise to replace the control. Tested the valves in a manual test and found no water coming into the unit on any valves. Tested voltage going to the cold water valve and pump found proper voltage but tested voltage going to the hot water valve when calling for it and found 2 V. I advise the customer that the issue could potentially be an issue with just the control but that I could not confirm that until we replace the control.
Near New Braunfels, TX 78132
Noah D
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE525S0HS1 spoke with builder, replaced knob, screws and 1 switch. Checked for functions no problems found. Complete"
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/17/2020
RANGE KITCHENAID KESS907SSS06 "Arrived on site for range front left dual burner not powering on. Inspected unit and work. Performed diagnostics and tested burner, no faults. Tested switch and found failed switch. Removed failed switch and installed new. Powered unit on and tested operation. All tested good.
Near Austin, TX 78737
Leonardo
Job Details: 06/17/2020
DISHWASHER UNKNOWN DD24DAX9N Arrived on site to test unit for unit leaking. Found small tear on hose for lower unit. Cleaned hose and secured hose back on to fill valve test unit and unit test good job complete.
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
WINE COOLER WHIRLPOOL KUWO24RSBX01 "Arrived on site for customer complaint of unit not cooling, found sealed system issue, no frost pattern on evaporator.
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
DRYER WHIRLPOOL MEDB850WL1 "Arrived on site for customer complaint of dryer squeaking, found idler stuck, I replaced dryer repair kit, unit tested good.
Near Austin, TX 78759
Eman J.
Job Details: 06/17/2020
DRYER WHIRLPOOL WED4850HW0 Arrived onsite for dryer not completing cycle. Tested system. Found timer faulty. Replaced timer. Tested system. Everything works as designed. Job complete.
Near Burnet, TX 78611
James
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site and installed new compressor, drier, stub, Orion, Gemini and ui controls. Charged with 4.5oz 134a and tested. Unit tests good. Job complete"
Near Austin, TX 78738
Kevin
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Arrived on site and inspected refrigerator and found condensation on mullian. Uninstalled it and found heater connector is not attached. After reconnecting harness ensured refrigerator humidity control is on all the time. No further repair is needed at this time. Job complete
Near Georgetown, TX 78628
Jonathan S
Job Details: 06/17/2020
COOKTOP WHIRLPOOL KCGD500GSS00 Arrived on site for cooktop that needs to be converted to propane. Customer had correct orifice on hand. Corrected orifices and switch regulator to propane. Tested burners and made minor adjustment to valves. All tested good. Spoke with customer on repair.
Near Austin, TX 78746
Luis
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Arrived on site for no cool. Removed evaporator cover found heat exchanger heavily corroded and cap tube corroded with a hard bend called tech support,ran a video chat with Kathy,per tech support leak at heat exchanger
Near Round Rock, TX 78681
Paul
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE LFSS2312TE0 (TG) Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the fill valve and tested the dispenser. The dispenser is working better but I explained to the customer they needed to change their filter because the pressure is not as high as it should be. There were no water leaks present at the time of service. Call complete.
Near Bastrop, TX 78602
Cliff
Job Details: 06/17/2020
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is not cycling properly. Tested unit and found water hoses reversed on rear of machine causing it to misregister water temperature. Set hoses to proper position and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78746
Jacob
Job Details: 06/17/2020
WASHER WHIRLPOOL WFW9600TW00 Arrived onsite for unit getting F20 error code. Tested unit in diagnostics. Got F20 error code for water not filling. Upon inspection. Found that water valve was not working. Replaced valve. Tested unit. Unit test good. No leaks at this time
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived onsite for ice maker only making crushed ice. Upon inspection I found ice build up and stuck to the solenoid causing intermittent failure for the cubed ice function. I removed the ice that was wedged between the solenoid and tested the unit and is now working as designed. No leaks detected at time of service. Job complete.
Near Manor, TX 78653
Eman J.
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WML55011HS3 Arrived onsite for microwave or powering on. Tested system. Found control and filter faulty. Replaced control and filter. Tested system. Transformer making loud buzzing noise. Ordering transformer W11334531; ordrng 1 W11334531 (TrANSFORMER )
Near Jarrell, TX 76537
Jonathan S
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE505W0HB1 Arrived on site to install previous diagnosed parts removed failed harness. Installed new power cord customer had on hand. Tested operation. All tested good.
Near Austin, TX 78746
Luis
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KSSC48QMS01 Arrived on site for water leaking. Removed kickplate found excessive moisture under metal liner of refrigerant diagnosed insulation has pulled away from liner due to age which is causing a void in the liner and allowing air migration which in causing excessive moisture under unit and leak on floor.
Near Seguin, TX 78155
Richard
Job Details: 06/17/2020
REFRIGERATOR FRIGIDAIRE FRS26R4AB5 Arrived onsite for the refrigerator ice maker dispensing crushed ice all the time. During testing found that that the cube and crush solenoid was blinded up and stuck. Adjusted solenoid and ice is being dispense correctly. Complete
Near Cedar Park, TX 78613
Kayman
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 Arrived onsite for refrigerator not making ice. Upon arrival the customer stated that the ice maker is now producing ice. I put the unit into diagnostics and tested the ice maker it harvested and filled with water correctly. When I tried to get out of diagnostics it would not go back I tried to turn the cooling off and the UI displayed a 01 code and began filling the ice tray with water when the ice tray fill code is 46. The UI would not respond to my attempts to disengage or to turn off the water so I had to turn it off at the breaker indicating a faulty UI. I am ordering a UI (W11340158). ; ordrng 1 W11340158 (CNTRL UI)
Near San Marcos, TX 78666
Richard
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Arrived onsite for the refrigerator missing parts and broken glass. Installed all new parts that was ordered except for the crisper glass.
Near Leander, TX 78641
Lou
Job Details: 06/17/2020
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to inspect wall oven display issues. Upon further inspection, customer advised that the display was jumping from temp reading and other selections. Also said the display had blacked out and they cycled power to the unit to get it back on. I checked error codes and found F6E4. I removed and replaced the main ACU and cycled power then removed and replaced the console and cycled power again. Programmed the unit and tested and it is operating as designed. Job completed."
Near Austin, TX 78703
Jacob
Job Details: 06/17/2020
DRYER MAYTAG MEDB855DC4 Arrived onsite for unit not heating again. Tested unit. Found terminal wire for L2 has once again burned up. Called Techline to report findings. Suggested to change control board and wiring harness. Got Sr#7727440399; ordrng 1 REQUEST (2HRS) and 1 W10901572 (harns-wire)
Near Round Rock, TX 78681
Paul
Job Details: 06/17/2020
REFRIGERATOR WHIRLPOOL KBFC42FTS07 Arrived onsite for a refrigerator that was still frosting up. I sealed the lower half of the front liner trim to the inner liner where I found that it was separating on the previous visit. Call complete.
Near Copperas Cove, TX 76522
Al
Job Details: 06/17/2020
OVEN GE JB710ST2SS "Arrived to install previously ordered part.Customer advised on my previous visit he cleaned behind the unit and when he pushed the unit back into the counter space, the display came back on and all functions work.I checked all operating functions and unit tested as designed.No parts installed.Job complete"
Near The Hills, TX 78738
Kevin
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected refrigerator and found customer is hearing is damper during operation. After replacing noise during operation has significantly improved. Call complete
Near Canyon Lake, TX 78132
Noah D
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE505W0HB2 "Arrived on site to install knobs and switches. Replaced and is talked knobs and switches, verified function. No problems found. Used 1 switch, 1 knob and 2 screws. Complete"
Near Austin, TX 78735
Kevin
Job Details: 06/17/2020
REFRIGERATOR KITCHENAID KRFC302ESS02 "Arrived on site and found left fresh food door is not closing properly. Used leveling feet to re-position door lifting it up so it closes better into channel. After correction door is working properly, job complete"
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2020
MICROWAVE WHIRLPOOL WMH53520CS6 "Arrived on site to install previously diagnosed and ordered part. Due to the unit door handle falling off, I removed and replaced the unit door and tested. Unit is operating as designed
Near Bastrop, TX 78602
Scott
Job Details: 06/17/2020
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site ,replaced control . All burners working ,oven light and unit preheated normally . Job complete ."
Near Spicewood, TX 78669
Brandon
Job Details: 06/17/2020
DRYER GE GTD45EASJ2WS "Arrived on site for customer complaint of start switch not working, found broken switch, I replaced switch, unit tested good."
Near Waco, TX 76708
Jonathan M
Job Details: 06/16/2020
RANGE WHIRLPOOL WFG114SVT0 Arrived on site for range that would not heat in the oven. Inspected unit and work area. Removed bottom cover and found oven igniter burned up and broken. Replaced oven igniter and tested unit. Unit began to ignite and heat. Unit got up to 250°F before turning it off. Unit is working as designed. Call complete.
Near Hutto, TX 78634
David S
Job Details: 06/16/2020
VENTHOOD UNKNOWN WVU37UC6FS "Arrived on site for lights not working on the vent hood. I inspected the unit and work area. I found the lights not coming on but the fan working as designed. I tested voltage to the first led in the string and found none. I replaced the transformer and the control. I tested the lights and they still wouldn’t come one. I inspected the connectors for lights and found one of the pins pushed all the way to the back of the connector, no making connection to anything when plugged it. I repaired the connector and reinstalled every. I tested the lights and the lights started working. Unit is operating as designed. Job complete."
Near Georgetown, TX 78633
Jonathan S
Job Details: 06/16/2020
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site to install previous diagnosed part. Removed failed damper and installed new. Tested damper operation. All tested good, no water leaks detected durning service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/16/2020
OVEN KITCHENAID KEBC107KSS03 "Arrived on site for customer complaint of unit not heating, found blown high limit fuse, I pulled unit out and reset fuse, unit tested good.
Near Austin, TX 78752
Eman J.
Job Details: 06/16/2020
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived onsite for dented dishwasher. Tested system. Found dishwasher panel dented. Replaced panel. Everything works as designed. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 06/16/2020
DRYER WHIRLPOOL GEW9250PW1 Arrived on job for complaints of no heat. Found the element open. After replacement test operation.
Near Austin, TX 78738
Brandon
Job Details: 06/16/2020
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for customer complaint of unit having broken tracks on top shelf, I replaced tracks, unit tested good."