We serviced a
KITCHENAID RANGE
Model KFGC506JSS00
Near Georgetown, TX 78626
Lou
Job Details:
09/08/2021
"Arrived on site to inspect range oven door damage. Upon further inspection, I found the oven door outer trim dented in the lower right corner (photos). I removed and replaced the door outer glass and tested. Unit is operating as designed. No gas leaks detected during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Austin, TX 78738
Robert
Job Details:
09/08/2021
Arrived on job to replace previously diagnosed sump. After replacement test operation test operation. No leaks detected at motor had a little noise when dry but once water filled noise disappeared.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ03
Near Blanco, TX 78606
Andrew
Job Details:
09/08/2021
"Arrived on site to test unit for ice buildup around ice bin. Tested unit found valve weeping and ice maker broken. Unit has pressure regulator and psi is correct at 50psi. Ice door was sealing properly, tested with light and water. Replaced valve and ice maker. Tested unit, unit now working as designed, no leaks detected. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIDM01
Near Austin, TX 78717
Taylor M
Job Details:
09/08/2021
"Arrived on site to replace pre diagnosed freezer door, the landlord has a parts concession and only has to pay for labor, I gained access to the door and disconnected the harness at the bottom of the unit, I replaced the door with the new one and reconnected the water lines and harness, I observed no leaks, the unit is now operating properly as designed.
We serviced a
MAYTAG WASHER
Model MVWC565FW0
Near Austin, TX 78749
Kevin
Job Details:
09/08/2021
"Arrived on site and inspected washer and found only saved error code for sudsing. Confirmed pressure hose is clear and found water at the bottom of the tub. Confirmed there is no clothing restricting spin speed. Ran all functions in manual diagnostics, automatic diagnostic, and ran a calibration cycle. Discussed Detergent usage with homeowner and found they are using five times as much as needed. This is very likely the reason for the saved error.
We serviced a
WHIRLPOOL WASHER
Model MVWB865GC0
Near Austin, TX 78717
Taylor M
Job Details:
09/08/2021
"Arrived on site to replace a broken lid, upon arrival the customer informed me that they had parts concession covering the cost of the lid and understood that they would only be responsible for paying for labor, I replaced the lid and found that the hinge was not in need of replacement and the unit is now operating properly as designed,
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78741
Jacob
Job Details:
09/08/2021
"Arrived onsite for unit not heating properly. Tested the unit and unit was not heating. Checked voltage and got 207v at the terminal block. Check all fuses and heating element, all checked good. Checked the switch from the motor and switch showed to be good. Upon trying the unit again. The unit did heat with no issues. Put unit back together. Tested the unit once again. Unit heating with no issues at this time. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC604FSS02
Near Austin, TX 78723
Jacob
Job Details:
09/08/2021
Arrived onsite for unit still no making ice. Tested the unit and water would fill with no issues. Upon further inspection. Found that the ice maker needed to replaced as it would not finish the forced test correctly. Replaced ice maker. Tested the unit and unit made it all the way through with no issues.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Austin, TX 78745
Kevin
Job Details:
09/08/2021
"Arrived on site and replaced ice bin from previous visit, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Georgetown, TX 78633
Jonathan S
Job Details:
09/08/2021
Arrived n site for oven door handle falling off. Found oven and cooktop in use at time of service and to hot to repair. ; ordrng 1 98005521 (screw)
We serviced a
WHIRLPOOL WASHER
Model KDTE104ESS4
Near Georgetown, TX 78633
Jonathan S
Job Details:
09/08/2021
"Arrived on site for dishwasher not cleaning dishes. Inspected unit and work area. Found standing water in tub. Drained water out and found unit draining. Performed diagnostics mode and found fault code F4-E3 motor fault. Monitored test cycle and found wash motor not activating. Measured voltage to motor and found failed motor. Removed failed sump and installed new. Performed diagnostics mode and monitored test cycle. Found all operating as designed, no water leaks detected during service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JW0
Near Horseshoe Bay, TX 78657
Cliff
Job Details:
09/08/2021
Arrived on site to replace previously ordered parts for range. Replaced control and found no change in operation. Trsted voltage to unit and found L1 And L2 to ground check good @120V but L1 and L2 to Neutral voltage drops to 84-86V indicating electrical issue.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Austin, TX 78738
Leonardo
Job Details:
09/08/2021
Arrived on site for complaints of dishwasher leaking once the door is open. Found water leaking small amount from vent. Will need to replace vent and gaskets. Office to reschedule.; O-emld tckt
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, TX 78757
David Z
Job Details:
09/08/2021
"Arrived on site to diagnose range that had issues with the center burner lighting. Tried to light burner, and found the knob is scraping and sitting at an angle, so its popping if you try to turn on burner. Removed front console and loosened and readjusted the valve to be level like the others. Retested and verified unit is lighting properly. Had builder verify proper function as well. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Cedar Park, TX 78613
David S
Job Details:
09/08/2021
Arrived on site for Frost Build-up on back wall in FC. We gained access to the inside of unit and found ice built up on back wall of unit. We gained access to the FC evaporator and found a good frost pattern indicating no issues with defrost. We then check for any air leaks at the doors of unit and found that that cabinet was bowed.
We serviced a
WHIRLPOOL OVEN
Model MGR6775BDS19
Near Johnson City, TX 78636
Brandon
Job Details:
09/08/2021
"Arrived on site for customer complaint of upper and lower bake cycles not working, found failed ignitors, ordering ignitors.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Marble Falls, TX 78654
Cliff
Job Details:
09/08/2021
Arrived on site to diagnose a dishwasher that is not cycling. Found unit oversudsing causing flood switch to trip. Rinsed unit thoroughly and advised customer on findings. No further repairs needed and no leaks were found at time of service.
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Johnson City, TX 78636
Brandon
Job Details:
09/08/2021
"Arrived on site for customer complaint of grinding noise, found stripped wash later and hub, washplate will need to be cut off. ; ordrng 1 WPW10291577W10902814 (Washplate)"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS25XVMS0
Near Marble Falls, TX 78654
Cliff
Job Details:
09/08/2021
"Arrived on site to diagnose a refrigerator that is not cooling properly. Found refrigerant leak in evaporator
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC302EPA02
Near Canyon Lake, TX 78132
Noah D
Job Details:
09/08/2021
"Arrived on site to inspect unit for not closing normally. Upon inspection found the units hinge cap was missing on left door, ordering cap. Office to reschedule ; ordrng 2 12028505B (Hinge cap)s"
We serviced a
FRIGIDAIRE DISHWASHER
Model FFBD2408NB8C
Near Round Rock, TX 78664
Wesley
Job Details:
09/08/2021
Arrived onsite and did a field repair on the door switch to restore function.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Austin, TX 78744
Jacob
Job Details:
09/08/2021
"Arrived onsite for unit not functioning from the control correctly. Customer stated that the unit has shut off 2 times and that the display didn?t work but could still push buttons. Did test the unit and found that the unit is working properly. Called tech line, suggested to change the control to fix the issue. Got sr#7731689116. Ordered parts. Office to reschedule ; ordrng 1 W11222116 (PCB ASSEMBLY) and 1 W11342846 (CONTROL)"
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JS1
Near New Braunfels, TX 78132
Noah D
Job Details:
09/08/2021
"Arrived on site to inspect unit for a gas leak , upon inspection could not find a apparent gas leak near stove, customer had worried it was near front door, customer will need to have certified gas company out and check all gas fixtures. Complete"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, TX 78613
David S
Job Details:
09/08/2021
Arrived on site for washer making a noise while in use. We gained access to the gear case and found the belt loose and the gear case leaking oil. We removed and installed a new gear case and belt. We ran a calibration cycle and an automatic test cycle. The unit worked as designed with no unusual noise. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Cedar Park, TX 78613
David S
Job Details:
09/08/2021
"Arrived on site for 'Washer is not working, inside drum is completely off track' occupied unit. We gained access to the unit and found unit unbalanced. We adjusted the feet so unit is level. We the gained access to inside of unit and found the front right suspension rod unhooked. We hooked it back up and tested it. We found it is working as designed. We put unit though a calibration and found it making noise. We gained access to the gearcase and found that it is leaking oil. We ordered and new gearcase. .; ordrng 1 W11454741 (Gear case) and 1 WPW10006384 (Belt)"
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near The Hills, TX 78738
Leonardo
Job Details:
09/08/2021
Tested unit and found center valve getting stuck, causing gas leak. Will need to order center valve and center orifice holder. Spoke to safety and they recommended replacing both at the same time. Office to reschedule; ordrng 1 W10625853 (Holder) and 1 W11199023 (Valve) and 5 W10853046 (Bezel)s"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Leander, TX 78641
Lou
Job Details:
09/08/2021
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the vent wax motor assembly and main control. Tested unit and it is operating as designed. Customer provided a video of a clicking noise that they continue to hear while unit is operating. I tested the unit again by filling the unit and then turning the drain pump on and I could hear the clicking noise. I removed the drain pump and found the chopper had broken off. Removed the debris from the drain pump area and retested and the unit is operating as designed with no further noises. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG505M0BS3
Near Leander, TX 78641
Kayman
Job Details:
09/08/2021
Arrived onsite for range with yellow flames. Upon inspection I found all flames with a perfect cone and color. The customer showed me a video of the flames and said it has been intermittent. I found the customer to have a humidifier in the home and there are houses being built all around the home. I was not able to recreate any yellow flames at this time but I advised the customer about the affects of a humidifier and what humid air can do to the flames. The other possibility is contaminants traveling through the main gas lines due to contstruction in the area. No gas leaks deteced during time of service and the unit is working as designed. Job complete.
We serviced a
WHIRLPOOL OVEN
Model RBS305PRS00
Near The Hills, TX 78738
Robert
Job Details:
09/08/2021
"Arrived on job for complaints of front glass broken and handle not starting on. Confirmed glass broken this is the counter weight for the door. Will need to replace glass, handle and screws to complete. ; ordrng 1 8302813 (door handle) and 1 8303314 (glass-door) and 2 WP4449746 (screw)s"
We serviced a
WHIRLPOOL DRYER
Model WED7500GC0
Near Waco, TX 76704
Jonathan M
Job Details:
09/08/2021
Arrived on site for a vent hose that was knocked off due to the washer bouncing around. Inspected in and work area. Reattached vent hose to the dryer and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Jarrell, TX 76537
Jonathan S
Job Details:
09/08/2021
We serviced a
MAYTAG DISHWASHER
Model MDB9959SKZ0
Near Temple, TX 76502
Tali W
Job Details:
09/08/2021
"Onsite for dishwasher not cleaning dishes. In diagnostics, found FAE2 vent wax motor electrical, F8E2 inlet water fill valve electrical. Ran multiple diag cycles. Unit turned off once mid cycle and didnt drain. Vent fan 140 ohms slight,y out of spec. Ordering vent assy and control. Returning with sump assy jic. Office to reschedule. ; ordrng 1 W11410063 (Control) and 1 W11410464 (OWI) and 1 W11414073 (Vent assy)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Bastrop, TX 78602
Matthew
Job Details:
09/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced both rails. Tested unit and unit is functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ02
Near Austin, TX 78732
Robert
Job Details:
09/08/2021
Arrived on job to replace previously diagnosed part. After replacement test operation. No leaks detected.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Austin, TX 78751
David Z
Job Details:
09/08/2021
"Arrived on site to follow up on built in refrigerator that was not making any ice. On arrival I found the units icemaker fill cup full of ice, and ice in the fill line as well. Found an air gap where the fill valve seats. I filled the cavity in the roof of the unit with permagum around the fill tube. I also replaced the icemaker to make sure it wasnt getting stuck on fill. Tested unit and verified a proper fill and harvest. I did not see any drips coming from a lazy valve. Unit working as designed, no water leaks found. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB02
Near Whitney, TX 76692
Jonathan M
Job Details:
09/08/2021
Arrived on site for refrigerator that has unknown issues. Inspected unit and work area. The customer advised that the issue with the unit is that their evaporator keeps frosting over in the icemaker is somewhat bowed and broken. Confirmed the customers complaint and checked both thermistors. Both checked good. Checked the defrost bimetal and it showed closed. Attempted to force a defrost on the unit and found the heater would not turn on. Checked the icemaker and found the tray underneath it warped causing the issue and the icemaker partially broken due to it leaning at an angle ordering parts.; ordrng 1 WP12729123 (heater) and 1 WPW10300024 (icemaker) and 1 WPW10312691 (air-baffle)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM5
Near Austin, TX 78717
Taylor M
Job Details:
09/08/2021
"Arrived on site to diagnose dishwasher with drain pump that isnt draining, upon arrival I removed the toe plate, I found that the drain pump is not operating properly, I drained out the water manually and removed and replaced the drain pump, the unit is now operating properly as designed, no leaks observed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Austin, TX 78723
Jacob
Job Details:
09/08/2021
Arrived onsite for light switch getting stuck once again and the top bin would not slide out. Looked at the unit and saw that the switch got stuck. Was able to free the switch and light start working again. Looked at the top bin and noticed that the right side of the bin was some how pushed back behind the stopper. Re adjusted the top bin and now bin slides out easily. Let customer know to watch the door and be sure he is opening it directly from the middle and that the door is shutting all the way to stop the outside air from getting in and causing some of frost/freezing in the freezer. No issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model WFG515S0JS1
Near Bastrop, TX 78602
Matthew
Job Details:
09/08/2021
Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested all connections with liquid leak detector and tested unit. No leaks present at this time. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Cedar Park, TX 78613
David S
Job Details:
09/08/2021
Arrived on site for Washer will not start due to power surge. We attempted to put unit into diagnostics mode unsuccessfully. We need a main control and UI to proceed which we did not have with us. We ordered UI and main control. Office to reschedule when we have eta on part.; ordrng 1 W11481108 (Control) and 1 W11447379 (Console)
We serviced a
WHIRLPOOL DRYER
Model WED5620HW1
Near Austin, TX 78753
Scott
Job Details:
09/08/2021
Arrived on site for dryer not heating . Getting good voltage. At block . Checked tstats, element and fuse . All checked normal. Replaced control , still not heating . Ordering motor ; ordrng 1 W11086656 (Motor)"
We serviced a
JENN-AIR REFRIGERATOR
Model JFFCC72EFS00
Near Austin, TX 78736
Luis
Job Details:
09/08/2021
Arrived on site for no cool in fresh food section. Fresh food section not defrosting ran diagnostics unit already in basic defrost setting diagnosed will need to follow service pointer W11329116C will order a new cover and control ; ordrng 1 W10887790 (Evaporator cover)
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JB0
Near Austin, TX 78753
Scott
Job Details:
09/08/2021
Arrived on site for cook top melting burner . Ordering Burner harness and switches if needed . Call to set return ; ordrng 1 W11396691 (Cook top harnes) and 1 WP3148952 (Switch) and 1 WP3149400 (Switch)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Johnson City, TX 78636
Brandon
Job Details:
09/08/2021
"Arrived on site for customer complaint of unit not cooling in either section l found compressor windings open, ordering compressor, filter drier, and coupler. Also found broken ice container, ordering ice container. ; ordrng 1 W10507884 (Compressor) and 1 WPW10143759 (Filter drier) and 1 W11506635 (Coupler) and 1 Cnote (SS tech/2 hour job) and 1 Cnote (Office to reschedule) and 1 W11506635 (Ice container)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78626
Tommy
Job Details:
09/08/2021
Arrived onsite for washer not spinning found actuator had slipped again found incorrect one sent out. Ordering new one. Office to reschedule upon arrival. Zip tide old one in for unit to be usable in the meantime.; ordrng 1 W10913953 (Actuator)
We serviced a
KITCHENAID REFRIGERATOR
Model KUDF204ESB00
Near Austin, TX 78702
Luis
Job Details:
09/08/2021
"Arrived on site for cooling complaint. Found unit not powering off removed drawer found damaged and broken wires on liner side of harness due to design and normal operation of unit
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Manor, TX 78653
Matthew
Job Details:
09/08/2021
Arrived onsite for unit sparking. Upon inspection inspected capacitor and diode. Found unit was tested with double cooking rack. Will cause sparking if used with out double cooking. Removed rack and tested several times. Unit heated each time without fail. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM05
Near Leander, TX 78641
Kayman
Job Details:
09/08/2021
Arrived onsite for refrigerator making knocking noise. Upon arrival I found the FC=5 RC=39. I ran diagnostics and could not recreate a knocking noise. After further inspection I found the water line in the rear of the unit would slap against the back wall and knock when the ice maker would fill. I secured the line with tape and tested the unit. I could not recreate any more knocking at this time. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Cedar Park, TX 78613
David S
Job Details:
09/08/2021
Aired on site to install new pads. We installed the new pads and realigned the door. The unit is working as designed. Jo complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGB3
Near Austin, TX 78744
Leonardo
Job Details:
09/08/2021
"Arrived on site for install of previously diagnosed parts. Installed all new parts, job complete."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Austin, TX 78733
Kevin
Job Details:
09/07/2021
"Arrived on site and found airflow is showing restricted on airflow meter, Took pictures. Dryer is heating properly. Removed vent hose from rear of dryer and airflow now shows good, Took pictures. Recommended to homeowner that a cleaning service clear the vent to the exterior of the home before the dryer is used again to prevent any further damage, documented with techline, job complete.7731680813"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Lakeway, TX 78738
Robert
Job Details:
09/07/2021
Arrived on job for complaints of temperature issues found ice on back wall and thermostat open.After replacement test operation.
We serviced a
KITCHENAID RANGE
Model KGRS505XWH05
Near Round Rock, TX 78665
David S
Job Details:
09/07/2021
Arrived on site for OVEN WILL NOT HEAT AFTER GAS WAS DISCONNECTED FOR FLOORING. We gained access to the back of the unit to check gas valve and found it to be in the on position. The we tested upper oven and it work as it should. We then tested the lower oven and found that it will not light. We performed a oms test at the lower oven ignitor and found that it was out of spec. ; ordrng 1 WP7432P143-60 (Lower bake igniter)
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US6HS00
Near New Braunfels, TX 78132
Andrew
Job Details:
09/07/2021
"Arrived on site to test unit for gas odor from cooktop, applied bubble solution on all possible leak points, found a leak on flex hose, put Teflon tape on treads, tested unit, no leaks detected job complete,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Seguin, TX 78155
Noah D
Job Details:
09/07/2021
"Arrived on site to inspect unit for not making ice, upon inspection found the ice maker full of ice and not harvesting, replaced icemaker and tested unit. All functions retuned. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Georgetown, TX 78626
Lou
Job Details:
09/07/2021
"Arrived on site to inspect dryer not turning on. Upon further inspection, I found the unit would not respond. I tested voltage at the outlet and got 0V. Checked the breaker and found it t9 be a GFCI breaker and it was tripped. Cycled the power and checked voltage again at the outlet and found 120V to the L1 and 0V at the L2. Found 120V from L1 to Neutral. I advised the customer of my findings and recommended they contact their builder to have their electrician check the breaker and outlet wiring. Unable to test the unit with no power. Recommended the customer call in for service once the electricity is repaired and they continue to have issues with the unit. No lint observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78132
Andrew
Job Details:
09/07/2021
"Arrived on site to test unit for intermittent power loss, tested unit found unit was plugged in into a extension surge protector, advised customer against using surge protector for unit, customer stated that every time power was lost husband would reset surge protector and power would be restored, also found minor water leak from water supply line, secured connection, tested unit, unit runs as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS1
Near San Marcos, TX 78666
Andrew
Job Details:
09/07/2021
"Arrived on site to test unit for air not venting correctly, found board was placed between vent hood and cabinet causing to sit level. Board was creating gap causing air to escape from between vent hood and cabinet. Showed contractor issue is with installation. Contractor stated he would correct issue. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF590SAJM0
Near Pflugerville, TX 78660
Matthew
Job Details:
09/07/2021
"Arrived onsite for dishwasher not drying properly. Upon arrival put unit in diagnostics and found no stored error codes. Ran test and all components are functioning properly. Noticed rinse agent compartment empty. Instructed customer on use and care, proper loading and use of rinse aid. Unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ0
Near Leander, TX 78641
Kayman
Job Details:
09/07/2021
Arrived onsite for dishwasher not drying. Upon inspection I found no error codes stored in the unit. I ran diagnostics and found all functions working as designed. I advised the customer on proper detergent/rinse aid usage while on a in home water softener. I also advised cracking the door and letting the steam vent out for a better dry. I leveled the unit as well. No leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC604FSS00
Near Georgetown, TX 78628
Lou
Job Details:
09/07/2021
"Arrived on site to inspect refrigerator ice maker leaking water down the front of the door. Upon further inspection, I found a small amount of ice in the bin and it look as if it had melted and froze together. I found the IM in the off position and turned it on. It began to cycle. When I removed the ice maker, I found the tray cracked which is where the water is leaking from. I removed and replaced the ice maker and tested and it is operating as designed. I cycled power to the unit to reset controls. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM02
Near Temple, TX 76502
Jonathan S
Job Details:
09/07/2021
"Arrived on site to install previous diagnosed parts. Removed failed ice maker and harness, installed new. Monitored ice maker cycle without advancing. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, TX 76541
Tyler
Job Details:
09/07/2021
Arrived on site for washer needing previously diagnosed gearcase. Upon arrival reconfirmed issue and found sound coming from gearcase (not ACU) also found driver block and hub still fully intact and functioning as designed. Was able to disassemble and unit then installed new gearcase. After reassembling it I tested and found washer no longer making any sounds. No leaks during repairs. Call complete
We serviced a
ROPER REFRIGERATOR
Model RT18BKXKQ00
Near Killeen, TX 76543
Tyler
Job Details:
09/07/2021
Arrived on site for refrigerator randomly shutting down. Upon arrival confirmed 120 v connection. After further testing I narrowed problem down to the thermostat in rc compartment not fully allowing proper temp regulations and shutting power off to entire unit. Replaced thermostat after acquiring autho. I formed customer to give unit 24 hrs to stabilize temps. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Salado, TX 76571
Tyler
Job Details:
09/07/2021
"Arrived on site for refrigerator needing previously diagnosed sealed system repair. Upon arrival I recovered 4.50oz of refrigerant. After adding new compressor, drier, etc, I vacuumed and cleared unit and verified unit had no leaks. I then recharged system with 4.65 oz of refrigerant. Verified pressures stable at 148 high side and 1 lowside. Informed customer to give unit 24hrs to stabilize temps. Call complete"
We serviced a
ROPER REFRIGERATOR
Model RT18DKXFW01
Near Killeen, TX 76549
Al
Job Details:
09/07/2021
Arrived on site and inspected refrigerator leaking from freezer compartment into the refrigerator. Confirmed the complaint and found the drain line was clogged with a sheet of ice underneath the bottom removable floor. I used my steamer to defrost the drain line and also removed all ice from the unit. Refrigerator now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ03
Near Copperas Cove, TX 76522
Al
Job Details:
09/07/2021
"Arrived on site and inspected ice dispenser issues. Customer advised the unit has been operating properly. I preformed all checks of the ice maker, dispenser and separator to ensure all were working properly and all were working fine."
We serviced a
MAYTAG WASHER
Model MVWP576KW0
Near Temple, TX 76501
Wesley
Job Details:
09/07/2021
Consistent failure to complete rinse cycle. Failure to complete cycle after failed rinse. Ordering control and airtrap hose to repair. No error codes and flawless function during diagnostics cycle. ; ordrng 1 W11411581 (Control) and 1 WP353244 (Hose)
We serviced a
MAYTAG WASHER
Model MHW5630HC2
Near Waco, TX 76712
Jonathan M
Job Details:
09/07/2021
Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area. Confirmed the customers complaint as the customer had videos of what was going on. I placed the unit and service diagnostics and did not find any stored error codes. Ran into a diagnostic test and the unit ran as designed until it finished and flashed an F5 E3 (lid lock will not unlock) error code. Tested the unit several other times with the issue being intermittent. I called whirlpool Techline and spoke to Andy SR# 7731676789. He advised for me to go ahead and replace the lid lock and advise there any further issue would most likely be due to the customers load types. Ordering part and will return .; ordrng 1 W11316250 (latch)
We serviced a
JENN-AIR RANGE
Model JDRP430WP01
Near Austin, TX 78738
Brandon
Job Details:
09/07/2021
"Arrived on site for customer complaint of unit giving error code of low fan speed. I placed unit into diagnostic mode and tested blower motor, I found failed blower motor, I replaced blower motor, unit tested good.
We serviced a
IKEA DISHWASHER
Model IUD8100YS0
Near Killeen, TX 76543
Tyler
Job Details:
09/07/2021
Arrived on site for dishwasher not cleaning dishes properY. Upon arrival entered diagnostics but found no error codes. Upon further testing I found in normal and diagnostics that unit was fully functioning as designed except upper spray arm not spinning well. After checking arm I found upper arm clogged with debri. Rest of u it was clean. Cleared debri and found upper arm fully spinning when water was applied as designed. I formed customer of findings and best uses for cleaning and using soap in unit.
We serviced a
WHIRLPOOL DRYER
Model WED8500DC0
Near Copperas Cove, TX 76522
Al
Job Details:
09/07/2021
"Arrived on scene inspected dryer making scraping noises. Confirmed the complaint and found the repair kit was defective. Removed and replaced it, now the unit works properly. Job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW0
Near Robinson, TX 76706
Jonathan M
Job Details:
09/07/2021
"Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced user interface consul and tested the unit. The unit began to turn on, run, and heat as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHB05
Near Temple, TX 76504
Wesley
Job Details:
09/07/2021
Arrived onsite and found freezer evap frosted through. Advised customer to thaw unit and will return with defrost parts to repair. ; O-emld tckt
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Waco, TX 76712
Jonathan M
Job Details:
09/07/2021
Arrived on site for a dishwasher that wouldn?t wash dishes. Inspected unit and worked area. Ran the unit through a diagnostic test and found the water filling but the wash motor not running. Replaced wash motor assembly and tested the unit. The unit begin to work as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF560SAFM2
Near Temple, TX 76504
Wesley
Job Details:
09/07/2021
Arrived onsite and found unit operating with pump not seated properly allowing leak. Reseated pump. Unit is now operating as designed. No leak after service. All checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM604KPS0
Near Temple, TX 76502
Wesley
Job Details:
09/07/2021
Arrived onsite and found tub had been crushed and was leaking from a split weld in the upper rear corner. Some water damage to the floors had occurred. Advised customer that tub would be replaced to repair unit. Ordering tub to repair. Office to reschedule.; ordrng 1 W11409866 (Tub)
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Hewitt, TX 76643
Jonathan M
Job Details:
09/07/2021
Arrived on site for a dryer that?s making a rattling sound. Inspected unit and work area. Confirmed the customers complaint and disassembled unit. Found the blower wheel cracked causing the rattle. Was not sent one for the service. Ordering the blower wheel and motor just in case the blower wheel does not come off the motor. The office will need to contact the customer about a return date due to a PSP item.; ordrng 1 W11364931 (MOTOR ) and 1 WP697772 (blower wheel)
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC500ESS00
Near Waco, TX 76712
Jonathan M
Job Details:
09/07/2021
Arrived on site for to install previously diagnosed parts. Inspected unit and work area. Replaced both water and ice paddle and tested the unit. The unit began to work as designed. Call complete.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Belton, TX 76513
Jonathan S
Job Details:
09/07/2021
Arrived on site for dryer items getting caught on drum. Inspected unit and work area. Found items getting caught between baffle and seam of drum (see SD-pic). Removed drum and baffle. Found dented outwards underneath baffle. Corrected drum and reinstalled baffle. Assembled unit and tested operation. All tested good.
We serviced a
JENN-AIR RANGE
Model JDRP548HL00
Near Waco, TX 76712
Jonathan M
Job Details:
09/07/2021
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced manifold and tested the unit. The unit began to work as designed. The customer also complained of her oven rack sliding in when she went to put stuff in her oven. Confirmed customers complain and saw that the racks were leaning backwards. It appeared that the racks were not improperly installed but that the unit was slightly unlevel. The customer advised that the unit was level and had been leveled out with the countertops which had been shown as level. Adjusted the feet and was able to get the slidingracks to work properly.
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Temple, TX 76502
Wesley
Job Details:
09/07/2021
Arrived onsite and found broken strike. Returning with strike to repair. No other evident issues.
We serviced a
GE DISHWASHER
Model GSD2350R00CS
Near Copperas Cove, TX 76522
Al
Job Details:
09/07/2021
Arrived on site and inspected older model dishwasher not draining correctly. The timer was also defective.
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Temple, TX 76504
Wesley
Job Details:
09/07/2021
Arrived onsite and found over-sudsing flooding cut off operations. Cleared trap. Unit is now operating as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Pflugerville, TX 78660
Matthew
Job Details:
09/07/2021
Arrived onsite for dishwasher not cleaning properly. Upon arrival put unit in diagnostics and found stored error code for wash motor not energizing. Ran test and confirmed issues. Replaced sump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL OVEN
Model WFG505M0BS0
Near Austin, TX 78725
Jacob
Job Details:
09/07/2021
Arrived onsite to replace light bulb in the oven. Replaced bulb. Tested the light bulb and unit tested good. No issues at this time. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Niederwald, TX 78640
Leonardo
Job Details:
09/07/2021
"Arrived on site for complaints of microwave making arching noise. Found burnt diode. Replaced diode and tested unit. While testing, unit shorted the control board. Will need filter board and control to complete. Office to reschedule.; ordrng 1 W11342846 and 1 W11333816 (Display) and 1 WPW10531156 (Filter)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS03
Near Austin, TX 78737
Robert
Job Details:
09/07/2021
Arrived on job for complaints of frost in freezer again. Ran diagnostics and found thermistor working properly. Called tech line and ran test on control board and found the control defective will need to replace control. ; ordrng 1 WPW10317076 (cntrl-elec)
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Spicewood, TX 78669
Brandon
Job Details:
09/07/2021
"Arrived on site for customer complaint of unit not finishing cycles, found error codes F0E3, F7E8, F2E1, in diagnostic mode, I found stator loose, I tightened stator and ran calibration, I also tested hot and cold, drain, agitating, and spin cycles, unit passed all tests. If problem continues, will need stator and rotor."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Austin, TX 78756
Jacob
Job Details:
09/07/2021
Arrived onsite to replace parts ordered by previous tech. Looked at the unit and found that the motor was never plugged in. Plugged motor in. Tested the unit. Unit tested good. Did notice that the plate ring was missing. Ordered part. Office to reschedule ; ordrng 1 W11252182 (ring-turn)
We serviced a
WHIRLPOOL WASHER
Model WTW8040DW2
Near Burnet, TX 78611
Cliff
Job Details:
09/07/2021
Arrived on site to diagnose a washer that is not cycling properly. Found water valve failed and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found after service was performed.
We serviced a
WHIRLPOOL COOKTOP
Model JGCP548HL00
Near Austin, TX 78738
Brandon
Job Details:
09/07/2021
"Arrived on site to replace burner head and ignitor l after replacing, unit tested good."
We serviced a
MAYTAG FREEZER
Model MZF34X18FW00
Near New Braunfels, TX 78130
Noah D
Job Details:
09/07/2021
"Arrived on site to inspect unit for not holding temps due to defrost error, upon inspection found the unit control was shorted causing the unit not to defrost, replaced and tested. Customer will defrost and I will check back with him.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near New Braunfels, TX 78130
Noah D
Job Details:
09/07/2021
"Arrived on site to inspect unit for not making ice and dim lighting, upon inspection found a motor fault in ice maker. Plus a bad module in freezer, quoted customer to replaced module and ice maker
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HS00
Near Pflugerville, TX 78660
Matthew
Job Details:
09/07/2021
Arrived onsite for cooktop grates rocking back and forth. Grates seem to be warped. Ordering replacement. Office to reschedule. ; ordrng 1 W11214957 (grate-kit)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Pflugerville, TX 78660
Matthew
Job Details:
09/07/2021
Arrived onsite for dishwasher parts failure. Found upper dish rack pealing and rusting. Ordering upper rack. Office to reschedule. ; ordrng 1 W10909088 (dishrack upper)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Cedar Park, TX 78613
Tommy
Job Details:
09/07/2021
Arrived onsite for previously diagnosed parts. Replaced unit sump and tested found no leaks but found control sending inconsistent voltage to wash motor. Ordering control.; ordrng 1 W10906428 (Control)
We serviced a
JENN-AIR REFRIGERATOR
Model JS48SSDUDE01
Near San Marcos, TX 78666
Andrew
Job Details:
09/07/2021
Arrived on site to test unit for ice maker leaking. Found ice maker cracked causing leak. Recommend replacing ice maker. Needing ice maker to fix issue. Office to reschedule.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS05
Near Austin, TX 78739
Leonardo
Job Details:
09/07/2021
"Arrive on site for complaints of pre heat taking a long time and oven light staying on. Customer explained that pre heat was taking 10-15 minutes to heat. Informed customer this is normal operation of the unit for preheat. Tested unit, tested good. Also found latch not making good contact. Secured latch and tested unit, light is going off properly. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ05
Near Liberty Hill, TX 78642
Kayman
Job Details:
09/07/2021
Arrived onsite for refrigerator not cooling again. Due to my previous findings I called techline to report. We determined the unit has a shorted or open wire within the unit and the defrost circuit is not operating.I advised the customer to allow the unit to defrost then restore power and it will operate for a couple weeks before frosting up again. Job complete