Near Austin, TX 78731
Leonardo
Job Details:
01/06/2021
RANGE WHIRLPOOL WFE515S0JS0
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete.
Near Austin, TX 78748
Richard
Job Details:
01/06/2021
RANGE WHIRLPOOL WFG525S0JZ0
Arrived onsite for the oven with a gas smell. During testing found that no issues with the oven. Checked all fittings with soap and water and found no leaks. The smell the customer is experiencing is the flames/ heat smell witch is a normal smell. Oven tested good and heating properly. Complete
Near Bee Cave, TX 78738
Chase
Job Details:
01/06/2021
MICROWAVE KITCHENAID KMBD104GSS01
Near Austin, TX 78741
Leonardo
Job Details:
01/06/2021
OVEN WHIRLPOOL AER6303MFS2
Arrived on site to test unit for no power to oven. Found melted terminal blocks and harness.
Near Jarrell, TX 76537
Paul
Job Details:
01/06/2021
DISHWASHER GE GDF520PGD0BB
Arrived onsite for a dishwasher with a broken dispenser. I found the dispenser broken and not opening. The dispenser will need to be replaced. I replaced the dispenser and tested the unit. All is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details:
01/06/2021
REFRIGERATOR KITCHENAID KBSD608ESS01
"Arrived on site for no lights in freezer. Diagnosed a defective led module,replaced upper left side led module powered unit on all leds working as designed."
Near Bertram, TX 78605
Cliff
Job Details:
01/06/2021
DRYER MAYTAG MDG7400AWW
"Arrived on site to replace previously ordered parts for dryer. Replaced bearing, seal, and coils. Tested unit and found all is functioning properly at this time."
Near Georgetown, TX 78626
James
Job Details:
01/06/2021
OVEN KITCHENAID KEBS107SSS04
Arrived on site and tested operation. Found oven only sending voltage to broil element during pre heat. Tested elements and found to have no resistance and open. Unit will need new bake element to repair.
Near Buchanan Dam, TX 78609
Cliff
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW4816FW2
Arrived on site to diagnose a washer that is making unusual noise. Tested unit and found under wire sticking through tub. Removed wire and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Leander, TX 78641
Tommy
Job Details:
01/06/2021
DISHWASHER JENN-AIR JDB9800CWS1
Arrived onsite for dishwasher leaking from door. Upon arrival customer informed unit was leaking by fan slowly dripping. Checked fan and found unit how calcium build up causing minor dripping combing from unit. Used brush and vinegar to clean deposit out and reseal vent. Tested unit after cleaning. Unit is operating as designed. No signs of leaks. Job Completed.
Near Austin, TX 78703
Richard
Job Details:
01/06/2021
WASHER WHIRLPOOL WFW92HEFW
Arrived onsite for the dispenser not working properly. Replaced dispenser assembly and sensor. Washer tested good and no leaks detected complete
Near Austin, TX 78737
Leonardo
Job Details:
01/06/2021
RANGE KITCHENAID KGCU467VSS01
Arrived on site to replaced harness and module. Replaced parts test unit and unit test good job complete.
Near Manor, TX 78653
Matthew
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRX988SIBM03
Arrived onsite to replace previously diagnosed parts. Upon inspection found freezer door still frozen shut. Door will not budge. Need to allow more time to defrost. Office to reschedule. ; O-emld tckt
Near Hutto, TX 78634
David S
Job Details:
01/06/2021
WASHER MAYTAG MHW5500FW1
"Arrived on site for dispenser retaining water. I inspected the unit and work area. I found error codes F7e9, f8e3, f3e1. I ran the unit through a diagnostics cycle and found it not coming out of step 8. I replaced the main control. Ran the unit through diagnostics again and found it still not coming out of test 8. I removed the water pressure hose from the switch and ran it again. It came out of step 8 and complete the diagnostics cycle. I checked the hose and found it not kinked. I blew through the hose and cleared a restriction. I tested the unit again and found it working as designed. Job complete."
Near Austin, TX 78737
Jacob
Job Details:
01/06/2021
ICE MACHINE GE ZDIS150ZSSE
Arrived onsite to replace pump parts. Upon remote housing cover to the top pump. Noticed that the far left wire connector was corroded and the black and white wire on the back side had corroded completely off the wire connection. Ordered part. Need authorization before returning. Office to reschedule. Request 2hrs; ordrng 1 REQUEST (2HR) and 1 WR55X20548 (assembly pump wire)
Near Austin, TX 78734
Brandon
Job Details:
01/06/2021
DRYER WHIRLPOOL WED5000DW1
"Arrived on site for customer complaint of unit not heating, found power supply issue, I flipped breaker, unit tested good.
Near Granger, TX 76530
James
Job Details:
01/06/2021
WASHER WHIRLPOOL GHW9150PW0
Arrived on site and ran diagnostics. Found fill valves not completely closing allowing some water to seep in and fill tube when not in use. Also found bearing is failing as there is excessive sound while spinning and basket has play inside tub.
Near Cedar Park, TX 78613
Justin
Job Details:
01/06/2021
OVEN WHIRLPOOL WOS51EC0HS01
Arrived on site for unit not heating at all. I cycled power on unit at breaker. Tested unit and unit began working as designed. Found average temp of unit to be at 340° F. Adjusted temp up 10°F. Unit working as designed. Call complete.
Near Austin, TX 78735
Robert
Job Details:
01/06/2021
DRYER WHIRLPOOL WED5000DW2
Arrived on job to replace previously diagnosed part. After talking with customer determined not starter. Recommend timer replacement.
Near Austin, TX 78723
Matthew
Job Details:
01/06/2021
WASHER MAYTAG MAH5500BWW
Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete
Near Austin, TX 78748
Richard
Job Details:
01/06/2021
OVEN WHIRLPOOL WFG505M0BS3
Arrived onsite for the oven not heating. Replaced main control and temp sensor. Oven tested good. And is heating .
Near Austin, TX 78717
Justin
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW7300DW0
"Arrived on site for washing machine that was leaking and making a loud noise. I put unit into diagnostics mode and ran test cycle. During test cycle I heard a loud grinding noise during high agitation/spin. I tested both components manually and found same noise. I gained access to rotor and found it wearing down at threads possibly causing it to slip and create noise. I also found slider to be broken at magnetic metal plate and plastic where it should be attached as one cohesive piece and causing it to slip and possibly make noise. I found water running down inner back left of unit and tracked it up to inlet housing. Found water dripping from inlet housing. Advised customer we need to replace the rotor, slider, and housing. Also advised customer I found small drip at cold water connection at wall dripping into drain hose area. I advised customer to get this fixed as well.
Near Austin, TX 78735
Robert
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW8500DC3
Arrived on job for complaints of lf code and leaks. Found after running the diagnostics that the valve and control would need to be replaced. After replacement test operation. No leaks detected at time of service
Near Elgin, TX 78621
Matthew
Job Details:
01/06/2021
WASHER GE WPGT9360E0PL
Arrived onsite for washer leaking water into drum. Upon inspection found failed inlet valve. Replaced valve tested unit and unit is functioning properly. No leaks present at this time.
Near Austin, TX 78749
Jacob
Job Details:
01/06/2021
WASHER WHIRLPOOL MVWB765FW3
Arrived onsite to replace part ordered by previous tech. Replaced part. Tested unit. Unit tested good. No issues at this time. Job complete
Near Pflugerville, TX 78660
David S
Job Details:
01/06/2021
REFRIGERATOR GE PSS26NSWASS
Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the condenser full of lint and dust and the fan not spinning. I found everything hot to the touch. I found good voltage to the fan motor. I replaced the fan motor and cleaned the condenser off. I powered the unit back on and it started to cool and work properly. Job complete.
Near Georgetown, TX 78633
James
Job Details:
01/06/2021
VENTHOOD WHIRLPOOL WVU37UC0FS0
Arrived on site and tested operation. Found blower wheel making a loud ticking sound while running. Removed blower and found a screw to hold down the damper was touching the blower. Corrected issue with screw and tested operation. Unit tests good. Job complete
Near , TX 78676
Andrew
Job Details:
01/06/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site to test unit for not cooling. Found both RC and FC evap fans working. Found compressor not running. Confirmed inverter box was receiving proper voltage but not sending voltage to compressor. Replace inverter box, tested unit, unit is now operating as designed. Compressor drawing correct amps, condenser fan operating properly. Advised customer to put a glass of water in freezer and wait till water is frozen to use unit. No leaks detected at time of service.
Near Austin, TX 78758
Wesley
Job Details:
01/06/2021
WASHER MAYTAG MVWX655DW0
Arrived on site on found unit broken dispenser drawer. Also found leak causing by drain clog in standpipe. Advised customer. All checks good. Returning to install the drawer.; ordrng 1 W11127356 (drawer)
Near Bertram, TX 78605
Cliff
Job Details:
01/06/2021
FREEZER WHIRLPOOL WZC3115D
Arrived on site today Conoce freezer that is not cooling. Tested unit and found compressor failed.
Near Austin, TX 78725
Jacob
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRS576FIDM00
Arrived onsite for unit tripping breaker and water dripping noise. Looked at unit. Upon further inspection. Found that the drain hose was partially clogged from the freezer side. Removed clog from drain. CouldnÂ’t see the unit tripping the breaker. Customer said that the unit has been working lately with no issues. Let customer know that possibly the control board in the back may need to be replaced.
Near Dripping Springs, TX 78620
Andrew
Job Details:
01/06/2021
DRYER WHIRLPOOL LEQ8000JQ0
"Arrived on site to test unit for grinding noise. Found both rear bearings seized. Replaced bearings, belt tensioner pulley, and belt. Tested unit, unit is now operating as designed. Job complete."
Near Leander, TX 78641
Kayman
Job Details:
01/06/2021
MICROWAVE WHIRLPOOL WOC54EC0HS03
Arrived onsite for microwave doing weird things and intermittently not cooking. Upon inspection I could recreate failures within the unit. I accessed the diagnostics mode and found stored error codes of F6E4. I replaced the main control and micro control via directions from techsheet and tested the units microwave as well as preheat in the oven. The unit is working as designed at this time. I advised the customer to get the unit connected to WiFi and explained the importance of WiFi and the software updates on this unit. Job complete.
Near Austin, TX 78703
Jacob
Job Details:
01/06/2021
DISHWASHER KITCHENAID KDTE104DSS0
Arrived onsite for unit not washing. Tested unit. Found that the motor was not spinning to get water to spray inside the unit. Can hear motor run but it will not spin. Ordered part. Office to reschedule. ; ordrng 1 WPW10605057 (pump and motor assy)
Near Austin, TX 78739
Richard
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF989SDAM03
"Arrived onsite for the refrigerator ice maker not working. Ran diagnostics and found no issues with ice maker it passed the harvest test. During the fill valve test found that the ice maker foil tube is frozen . Ran test 19 and found intermittent voltage going to heater and than turning off. Also found that the UI is not responding properly as well. Will need to replace UI, HV control, fill tube heater, fill tube, fascia heater.
Near Austin, TX 78745
Leonardo
Job Details:
01/06/2021
RANGE WHIRLPOOL WFE505W0JS0
Arrived on site to test unit for damaged handle and trim. Replaced handle and trim due to damage test unit and unit test good job complete.
Near Leander, TX 78641
Kayman
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL WDT750SAHZ0
Arrived onsite for dishwasher with visibly failed or broken parts on the dish rack. I found the adjuster broken and stoppers missing. I replaced the adjusters with updated version and added some new stoppers. The unit is working as designed at this time. Job complete.
Near Cedar Park, TX 78613
Tommy
Job Details:
01/06/2021
COOKTOP WHIRLPOOL WCG97US0HS00
Arrived onsite for grates being discolored and damaged. Upon arrival found unit was still under warranty. Ordering both grates. Office to reschedule due to part availability.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11204009 (GRATES)
Near Kyle, TX 78640
Andrew
Job Details:
01/06/2021
OVEN WHIRLPOOL WFE505W0HB1
Arrived on site to test unit for popping breaker. F ; ordrng 1 WPW10245259 (block-term)
Near Austin, TX 78744
Leonardo
Job Details:
01/06/2021
RANGE WHIRLPOOL WFE515S0JS0
Arrived on site to test unit for damaged panel. Replaced panel test unit and unit test good job complete. Job complete
Near VLG O THE HLS, TX 78738
Chase
Job Details:
01/06/2021
OVEN KITCHENAID KOST100ESS03
Arrived on site. Removed existing oven and installed new oven. Tested unit. Job complete
Near Leander, TX 78641
Kayman
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW8500DC2
"Arrived onsite from washer leaking. Upon inspection I found the inlet valve would leak badly when engaged. I turned down the pressure at the wall a little to help it from leaking so bad. I tried testing the unit in diagnostics but I found it would not spin, I also could not hear the clutch shifting between agitate or spin. I accessed the drive system and found the slider was worn or failing. I found presence of rust and gear case oil on the clutch and stator. The unit will need a new housing assembly, gearcase clutch and slider. The stator did not look damaged but I will return with one just in case. Ordering Housing (W11173599) returning with the rest of the drive system for repair. Requesting AUTHO for repair. ; ordrng 1 W11173599 (housing)"
Near Buda, TX 78610
Leonardo
Job Details:
01/06/2021
MICROWAVE WHIRLPOOL WMH32519HZ2
Arrived on site to test unit for no display. Test unit and found bad display and control board.
Near Leander, TX 78641
Tommy
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL WDF130PAHS1
Arrived onsite for dispenser door being broken. Upon arrival unplugged unit. Removed and replaced dispenser and tested. Job Completed. Unit is operating as designed.
Near Dripping Springs, TX 78620
Andrew
Job Details:
01/06/2021
REFRIGERATOR GE GFSS6KKYCSS
Arrived on site to replace RC evap cover from previous diagnosis. Verified evap cover foam was broken preventing proper seal. Drain pan was frozen. Defrosted drain pan and drain tube. Tested by pouring water and tested good. Replaced evap cover. No leaks detected. Job complete.
Near Austin, TX 78746
Kevin
Job Details:
01/06/2021
DRYER MAYTAG MEDC215EW1
"Arrived on site and inspected dryer and found heating element has grounded, thermal fuse has failed, cut off has failed. After replacing all three dryer is working again. Took one picture of dryer temperature at 206° and airflow meter shows airflow is good.
Near The Hills, TX 78738
Robert
Job Details:
01/06/2021
WASHER WHIRLPOOL WFW9151YW00
Arrived on job for complaints of error code again.
Near Austin, TX 78744
Kevin
Job Details:
01/06/2021
WASHER MAYTAG MVWC565FW0
"Arrived on site and inspected washer and sound customer experiences leave breaker tripping every other cycle. All of the breakers in the customers home are AFCI , After resetting the breaker found two error codes on washer for unbalance low and suds condition. Explained to customer how to avoid these errors by going over correct loading hands correct soap usage. Showed Customer several examples on Google of nuisance tripping of breakers related to AFCIs. Recommended that homeowner contact and electrician to discuss available options for changing out washer breaker."
Near Austin, TX 78717
Tommy
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL WDT750SAHV0
Arrived onsite for previously diagnosed parts. Upon arrival replaced adjusters and tested. Unit is operating as designed.
Near Dripping Springs, TX 78620
Andrew
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ04
Arrived on site to test unit for UI shutting off and - - on both UI.
Near Bertram, TX 78605
Cliff
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW5000DW3
Arrived on site to diagnose a washer that is shaking during spin. Tested unit and found no mechanical failures to unit at this time. Advised homeowner on best loading procedures for best results. No further repairs are needed and no leaks were found at time of service.
Near Leander, TX 78641
Lou
Job Details:
01/06/2021
WASHER WHIRLPOOL WET4027HW0
"Arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics and checked error codes and found none. Due to the unit leaking from underneath, I tilted the unit back and inspected the tube and components and found that the tube has a small crack in the bottom (photos). I advised the manager of my findings. I am ordering the tub, gearcase, cam, CNOTE-2 MAN JOB, CNOTE-2 HOUR JOB, CNOTE-LSO PER CUSTOMER REQUEST. Water to the unit was turned off and water was drained from the unit. No water leaks observed at the end of service. Office to schedule return service due to the availability of parts.; ordrng 1 CNOTE (2 MAN JOB) and 1 CNOTE (2 HOUR JOB ) and 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W10371566 (tub) and 1 W10721967 (drive pulley) and 1 W11454741 (GEARCASE)"
Near Liberty Hill, TX 78642
Lou
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL WDF520PADM7
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed the unit in diagnostics showing error code F6E4. Cleared the code and continued with testing. The unit operated as designed. While checking under the unit for possible leaks, I found the unit was tilted forward and water was going over the reservoir at the bottom the door. I checked the water in the tub and it was sitting towards the front of the unit and not level. I tested the float switch and it was out range. Removed and replaced the switch and re-leveled the unit and retested. Unit is operating as designed. No water leaks observed at the end of service, job completed. I contacted the owner and advised of my findings and repairs."
Near Austin, TX 78751
Luis
Job Details:
01/06/2021
REFRIGERATOR KITCHENAID KRMF706ESS01
"Arrived on site for cooling complaint. Unit is powering itself off,if customer disconnects power then reconnects unit will start cooling diagnosed a defective main control ordering high voltage control ; ordrng 1 WPW10675033 (Control electric)"
Near Austin, TX 78744
Jacob
Job Details:
01/06/2021
DRYER MAYTAG MEDB765FW0
"Arrived onsite for unit not powering on. Tested unit, unit was not powering on. Upon further inspection. Found that the thermal fuse was no good, replaced fuse. Also found that the power outlet from the wall was not giving 240v took pic of low voltage. Let customer know that the power coming in from the wall needs to fixed from an electrician. No issues at this time. Job complete"
Near Austin, TX 78748
Jacob
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ05
Arrived onsite for door to unit not being leveled and one bin having a crack in it. Re leveled unit to close as possible to get doors more leveled. Need to order new bin. Ordered part. Office to reschedule ; ordrng 1 W10371194 (bin-MEDIUM)
Near Austin, TX 78744
Leonardo
Job Details:
01/06/2021
MICROWAVE WHIRLPOOL WMH31017HS6
Arrived on site to test unit for no power. Test outlet and outlet getting 120v. Removed panel and found fuse had come out of the filter board. Test fuse and fuse test good secured fuse to filter board test unit and unit test good job complete.
Near Troy, TX 76579
Jonathan M
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW7120HW0
Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced tub ring and tested unit. Unit is seemingly working as designed.
Near Austin, TX 78731
Luis
Job Details:
01/06/2021
REFRIGERATOR KITCHENAID KRFC302EPA02
"Arrived on site for no ice. Ran icemaker no water entering icemaker valve energized,removed fill tube diagnosed obstruction in fill tube,removed obstruction ran icemaker through a cycle water entered icemaker. Tested dispenser weak water flow no water line restrictions to unit. Informed customer to allow 48 hr for ice production,if bin is not half full customer will need to have water pressure source checked 60 psi need to unit"
Near Manor, TX 78653
Matthew
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRT108FZDB02
"Arrived onsite for refrigerator freezing fresh food section. Ran diagnostics and found shorted evaporator thermistor. Accessed FC, accessed thermistor and tested. Ohms out of range. Replaced thermistor.
Near Bertram, TX 78605
Cliff
Job Details:
01/06/2021
RANGE HOTPOINT RGB628ET1WH
Arrived on site to replace igniter for range. Replaced part and tested unit. Found all is functioning properly at this time.P
Near Liberty Hill, TX 78642
Lou
Job Details:
01/06/2021
OVEN WHIRLPOOL WOD51EC0HS01
"Arrived on site to inspect wall oven with no power. Upon further inspection, I attempted to place the unit in diagnostics and it failed. The console would not respond to any keys other than the display controls. I cycled the power and attempted to get into diagnostics and this time it responded. I found the unit with error code F6E4. Cleared the code and tested the components and all are operating as designed. Once I got out of diagnostics, the console began to fail again. I cycled power and removed and replaced the console and recycled power to allow info from the main control to transfer to the console then cycled power and removed and replaced the main control (F6E4). Once power was restored, I programmed the unit and tested the components. All components operated as designed. I provided the customer with the SAID number and contact number for the Whirlpool WiFi connect team. Job completed."
Near Leander, TX 78641
Tommy
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF535SWHZ02
Arrived onsite for refrigerator previously diagnosed parts. Upon arrival replaced door and stopper. Also found control non responsive. Replaced control and tested. Unit is cooling found damper door had frost and was struggling to operate. Ordering damper. Office to reschedule.; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10594330 (DAMPER)
Near Austin, TX 78733
Chase
Job Details:
01/06/2021
COOKTOP WHIRLPOOL WCG97US0HS00
Flame is still lazy between simmer and medium. Replaced center burner valve and no change. Called tech line, was advised to replace both tubes from valve to center burner, orifice holder, burner and burner cap. ordrng 1 W11209432 (Center orifice holder) and 1 W10811599 (Burner) and 1 W10833886 (Burner caps) and 1 W10566297 (Tube)"
Near Austin, TX 78724
Wesley
Job Details:
01/06/2021
DRYER WHIRLPOOL WHD3090GW0
Arrived onsite to instruct on dry times for ventless dryer. Advised customer on capabilities of dryer. All checks good. Unit is now operating as designed.
Near Austin, TX 78734
Brandon
Job Details:
01/06/2021
WASHER WHIRLPOOL WFC7500VW2
"Arrived on site to replace customer and harness, after replacing, found unit would not spin, or go into diagnostic mode. Also found display board not working properly. Ordering display, MCU, harness and CCU. AUTHO 20113000072 ; ordrng 1 W10192965 (Motor control) and 1 W10192981 (Display) and 1 W10193027 (Harness) and 1 Cnote (Auth) and 1 Wpw10192966 (CCU)"
Near Austin, TX 78745
Richard
Job Details:
01/06/2021
DISHWASHER AMANA ADB1400AGW1
Arrived onsite for the dishwasher not draining properly. During testing found that the drain hose was sitting on the floor laying flat there was no loop. Took drain hose and moved it up and put a loop in it and dishwasher tested good and is draining properly. Complete
Near Belton, TX 76513
Paul
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL WDT780SAEM1
Arrived onsite for a dishwasher with the upper rack broken. I found the left side adjuster for the upper rack broken. An adjuster kit will need to be installed.
Near Georgetown, TX 78628
Kayman
Job Details:
01/06/2021
DRYER MAYTAG MEDC300XW0
Arrived onsite to install previously diagnosed parts. I installed the drive motor and blower wheel. I re assembled and tested the unit. The unit is working as designed at this time. Job complete.
Near Killeen, TX 76549
Tyler
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW8500DC0
Arrived on site for washer turning on but not cycling properly. Upon arrival and her diagnostic mode and found an F7E5 area code indicating a miscommunication between the main AC you and the shifter. Upon exiting diagnostics I then ran through diagnostics and disassemble the machine and check for voltage going from the main control to the shifter but could not detect any whatsoever IÂ’ve been replaced main control and factory reset the machine to verify its functionality. Was able to determine the unit is noW functioning as designed and cycling through fill agitation and drain from the moment the customer it starts as needed. Call complete
Near Harker Heights, TX 76548
Tyler
Job Details:
01/06/2021
DRYER MAYTAG MEDB765FW0
I donÂ’t site for dryer not turning on correctly and also showing a lint screen issue according to the customer. Upon arrival I verified all the hardware relating to the windscreen light coming on but was able to determine that there is nothing causing the light to come on and it was merely turning onto the Beginning of the cycle to just remind the customer to check. I did however find that occasionally the UI and main control would stop reading one another even though there were no error codes coming up and the main control will not allow for UI input office will need to reschedule once availability of the UI and main control is known; ordrng 1 W11089305 (console) and 1 W11089308 (cntrl-elec)
Near Lakeway, TX 78734
Robert
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL KBSD608ESS01
Arrived on job to replace previously diagnosed parts. After replacement test operation ice maker working properly.
Near Killeen, TX 76542
Tyler
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL ER2CHMXPB04
IÂ’m on site for refrigerator needing previously diagnosed thermostat inside the fresh food compartment. Upon arrival found that the thermostat was still stuck shut indicating that the unit thought it was cold even though the unit was off I installed a new thermostat that was needed and verify the units functioning as designed and inform the customer to give it 24 hours to call the unit. Call complete
Near Austin, TX 78754
David S
Job Details:
01/06/2021
DRYER WHIRLPOOL WED92HEFC
Arrived on site for dryer making a noise. I inspected the unit and work area. I found the motor plate bouncing on the chassis. I used sounds dreading pads and lined the under side of the plate. I reassembled the unit and found it working as designed. I recommend the customer replace the dryer vent hose. The one they have has a hole in the side and is pumping air into the laundry room. Job complete.
Near Austin, TX 78748
Luis
Job Details:
01/06/2021
FREEZER WHIRLPOOL WRX735SDHZ03
Arrived on site for no cool. Compressor not power on good voltage diagnosed a defective start device installed a new start device powered unit on compressor powered on.; used 1 8201786 (Start device) from stock
Near Killeen, TX 76543
Tyler
Job Details:
01/06/2021
DRYER WHIRLPOOL WED7500GC0
Near Austin, TX 78738
Brandon
Job Details:
01/06/2021
DRYER WHIRLPOOL WED97HEXL3
"Arrived on site for customer complaint of loud noise, found broken blower wheel, I replaced wheel, unit tested good."
Near Austin, TX 78754
David S
Job Details:
01/06/2021
RANGE WHIRLPOOL WFG320M0BS
"Arrived on site for range ant-tipping device not installed. I gained access to the back of the unit and installed the anti-tipping device. I also found the oven light no working. I tested the bulb and found it goo, I found the socket shorted out. I replaced the socket. The unit is operating as designed. Job complete."
Near Austin, TX 78724
Wesley
Job Details:
01/06/2021
RANGE WHIRLPOOL WFE515S0JS0
Arrived onsite and found unit with dent in console. Repaired by replacing console. operating as designed.
Near Leander, TX 78641
Kayman
Job Details:
01/06/2021
DISHWASHER WHIRLPOOL WDF330PAHS3
Arrived onsite for dishwasher with dispenser not working. Upon inspection I found the dispenser door spring failed or missing. I replaced the dispenser and explained the importance of liquid detergent and rinse aid while on a home water softener. The unit is working as designed at this time and no leaks were detected during time of service.
Near Austin, TX 78744
Kevin
Job Details:
01/06/2021
DRYER WHIRLPOOL MEDC215EW1
"Arrived on site and inspected dryer and found it will not start. Checked incoming power and found one leg has 124 V but the other only has 55 V. Measuring across both legs only shows 73 V. And electrician will be needed to correct power to the dryer.
Near Austin, TX 78737
Robert
Job Details:
01/06/2021
WASHER WHIRLPOOL WFW6620HC0
Arrived on job for complaints of buttons not working. Confirmed buttons not working. Ordered panel. ; ordrng 1 W11324037 (cntrl-elec)
Near Austin, TX 78737
Robert
Job Details:
01/06/2021
DRYER WHIRLPOOL WED6620HC1
Arrived on job for complaints of dryer stopping and starting. Ran diagnostics and found no codes ordered control. ; ordrng 1 W11388022 (CONTROL )
Near Killeen, TX 76543
Tyler
Job Details:
01/06/2021
DISHWASHER FRIGIDAIRE GLD2250RDS3
Near Temple, TX 76502
Paul
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03
Arrived onsite for refrigerator not dispensing water. I found the water dispenser not working and the ice in the bucket was real small end evaporated. I tested the dispenser and found the valves humming but no water coming out. I found the new water filter not fully twisted and locked into position. I tightened the filter and the dispenser started working as designed. Call complete.
Near Georgetown, TX 78626
Kayman
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRS331SDHM00
Arrived onsite to install previously diagnosed parts. I installed the UI but was not able to install a main control due to the access valve on the compressor being in the way. The customer stated that the unit has been working properly for the last 2 weeks or so. Job complete.
Near Temple, TX 76504
Tyler
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW5105HW0
Arrived on site to install previously repaired gear case that was defective upon less repair. After installing the needed part is able to reassemble and test the unit and verify that everything is noW functioning as designed. Call complete
Near Seguin, TX 78155
Noah D
Job Details:
01/06/2021
DISHWASHER MAYTAG MDB9979SKZ0
"Arrived on site to inspect dishwasher for not draining, upon inspection found the drain pump not operating correctly, cleared pump and found no obstruction, checked ohms and it was 30ohms, ordering control and pump. Office to reschedule ; ordrng 1 W11235873 (DRAIN ) and 1 W11348055 (CONTROL )"
Near Waco, TX 76712
Jonathan M
Job Details:
01/06/2021
REFRIGERATOR KITCHENAID KRSF705HBS00
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Went to replace fan scroll and found no evidence of a defrost issue. Unit temperatures were sitting at -5°F in the freezer section and 39°F in the refrigerator section. The customer advised that since the last visit, the unit has been working properly except at Christmas when they change the refrigerator temperature down to degrees and the freezer side begin to warm again. He advised that when they change the temperature back to the recommended settings, the unit began to work properly. Due to issues with temperature in the freezer compartment and refrigerator compartment, replaced user interface control. Found no need for the fan scroll due to no current issues of defrost in the refrigerator section. Unit is working as designed. Call complete."
Near Killeen, TX 76543
Tyler
Job Details:
01/06/2021
WASHER MAYTAG MVW6230HW0
On site for water not dispensing soap properly. Upon arrival any diagnostics but did not find any error codes indicating any hardware or software failures. Upon further inspection I found that washer had not been functioning properly with the fabric softener button. I ran a factory reset on the unit and made sure softener setting was activated by default for customer use. Unit now functioning as designed call complete.
Near Lorena, TX 76655
Jonathan M
Job Details:
01/06/2021
DRYER WHIRLPOOL MED5500FW2
"Arrived on site for a dryer that is making a loud rattling sound as it dries. Inspected unit and work area. Confirmed customers complaint one unit at first turns on. Removed front panel and wire wheel housing and found blower wheel cracked. Attempted to remove blower wheel and found blower wheel seals done to the motor.Replaced blower wheel and drive motor and tested unit. Unit is now working as designed. C
Near Belton, TX 76513
Paul
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF757SDEM01
Arrived onsite for fridge no cool. Found nothing running on unit except lights. Did a hard power reset and unit immediately started running as designed and cooling properly.
Near Salado, TX 76571
Paul
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF757SDHZ00
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the RC dampener and tested the unit. The unit is quiet and is working as designed. Call complete.
Near Salado, TX 76571
Paul
Job Details:
01/06/2021
WASHER WHIRLPOOL WTW8500DC5
Arrived onsite for a washer with long fill times and not completing a cycle. I found a long fill error in the control. I found the cold water side of the valve barely passing water. I replaced the fill valve and ran diagnostics. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.
Near Manor, TX 78653
David S
Job Details:
01/06/2021
RANGE WHIRLPOOL AGR5330BAS3
Arrived on site for front left burner not igniting properly. I inspected the unit and work area. I found the burner head not distributing the gas properly. I replaced the burner head and found it lighting every time. I found the flame high when set to low. I adjusted the valve stems. All the burners look even and are working as designed. Job complete
Near Austin, TX 78732
Brandon
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRS571CIHV00
"Arrived on site for customer complaint of unit not cooling, found compressor was getting power from hv control board. I replaced control, unit tested good.
Near Seguin, TX 78155
Noah D
Job Details:
01/06/2021
DISHWASHER AMANA ADB1400AGF1
"Arrived on site to inspect dishwasher for not cleaning correctly, upon inspection found the pump not starting, replaced pump and motor, tested for functions and leaks, all functions returned, no leaks. Complete"
Near Spicewood, TX 78669
Brandon
Job Details:
01/06/2021
RANGE JENN-AIR JIS1450DS2
"Arrived on site for customer complaint of error code and right side of cooktop not working, found failed display and module, I replaced both parts, unit tested good."
Near San Marcos, TX 78666
Andrew
Job Details:
01/06/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11
"Arrived on site to test unit for loud buzzing while ice maker is cycling. Found air baffle getting caught in gasket and making buzzing sound. Realigned gasket, tested unit, unit is working as designed. Job complete."
Near Manchaca, TX 78652
Andrew
Job Details:
01/06/2021
WASHER WHIRLPOOL MVW6230HW0
"Arrived on site to test unit for excessive shaking. Found left rear shock not set properly(took pic). Set shock properly. Tested unit, unit works as designed. Advised customer on loads and loading procedures. No leaks detected at time of service. Job complete."