Arrived on site for CSI DW leaking from door. Last visit I replaced the wax vent. Notes are not updated in this ticket from my prior visits. Ran diagnostics and no error codes came on. Found top rack spray arm was spraying directly at the door causing excessive moisture to form in wax vent. Removed spray arm and installed modified spray arm with two ports. Ran through diagnostics again and there was much less moisture forming on the wax vent. This should solve the water trail customer has experienced prior. No leaks detected. Job completed.

Arrived onsite to install previously diagnosed parts. I installed the main control and console. I could not get the unit connected to WiFi so I left the WiFi connect teams number for assistance. I tested preheat and the unit is working as designed at this time. Job complete.

Arrived on site for a microwave that?s unresponsive at times. Inspected unit at work area. The customer advised that you can sometimes press 30 seconds and the unit won?t start. Replaced console and tested unit several times. Unit is now working as designed. Call complete.

Arrived on site to install previously ordered part.Removed and replaced the control and unit tested as designed and the LIGHT came on as designed.JOB COMPLETE

Arrived on site and inspected Asher not completing cycles.Confirmed the complaint through diagnostics mode.The unit actuated twice instead of the normal 10 times.Called SW and was told to change both the actuator and control.Tested the unit and unit tested as designed without any issues.Job complete

Arrived on site to install previously ordered parts.Removed and replaced the lock and control and unit tested as designed.JOB COMPLETE

Arrived on site and inspected newly delivered single wall oven with a shattered outermost glass.Confirmed the complaint and photographed the unit and ordered the W11457689 glass door and will return with the nameplate.Part is PSP so office to reschedule the return services due to part availability.Needs More Work.; ordrng 1 W11457689 (Glass DOOR (OUTERMOST))

Arrived on site for a refrigerator that won?t make ice. Inspected unit and work area. Customer advised that the unit is cycling but that the unit is only dumping ice half the time. Inspected icemaker and found the icemaker not making a full revolution when in a harvest test. Replaced ice maker and tested unit again. Unit began working as designed. Call complete.

"Arrived on site for anoven who?s upper oven won?t heat during a bake cycle. Inspected unit and work area. Confirmed customer complaint that the igniter was not turning on. Remove back panel and found 120 V going to the igniter but the igniter not lighting.

"Arrived on site for refrigerator that customer stated the doors were not opening correctly and the icemaker was not hooked up. Upon arrival found that the installers who installed the fridge had not completed the job the handles were left off the unit and the doors are not swapped around and they did not install the icemaker I went ahead and swap the doors to make sure they would open correctly and install a new icemaker and put the handles on after testing everything thoroughly found that the unit is functioning as designed, complete"

Arrived on site to diagnose a range that has a damaged door. Found stainless steel skin separated from door glass. Replaced glass assembly and all is working properly at this time.

Arrived on site to replace relay board. Replaced board test unit and unit test good job complete.

Arrived onsite and found broken latch. Repaired unit by replacing latch and testing. Unit is now operating as designed.

"Arrived onsite for washer failed components. Upon arrival found that lid would not close properly. When shutting lid it would stop where the strike meets the lock assembly. You could push the lid closed the rest of the way but without pressure the lid would open again. Called tech line for assistance. Explained situation and recommended ordering the top, lid, strike, latch, and hinges. SR#7730619824. Office to reschedule ; ordrng 1 W11128305 (LEFT HINGE) and 1 W11128306 (RIGHT HINGE) and 1 W11394572 (LATCH) and 1 W11404468 (LID) and 1 W11423769 (TOP) and 1 W11457841 (STRIKE)"

Arrived onsite for previously diagnosed parts. Upon arrival replaced unit element and cut off. Tested unit is now operating as designed. Job Completed.

Arrived on site to diagnose an ice machine that will not turn on. Found drain pump locked up and freed motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Found the unit halfway through a harvest but not moving. Checked voltage going to the icemaker at the icemaker. Fund no voltage. Checked voltage at the icemaker harness at the evaporator wall and found proper voltage indicating the wire harness had failed. Replaced icemaker with the harness and tested unit. Unit began working as designed. Call complete.

"Arrived on site to install previously diagnosed and ordered part. Per previous techs diagnosis/techline recommendations, I removed and replaced the microwave door and adjusted the hinges and tested. Unit is operating as designed. Job completed"

"Arrived on site for customer complaint of doors wanting to close when opened at 90 degrees, found missing glass in both doors. 1; ordrng 4 W10639071 (Hinges)s and 1 Cnote (Office to reschedule)"

"Arrived on site for water leaking. Found obstruction in drain tube,cleared out obstruction tested water flow through drain good."

Arrived on site to install agitator to resolve broken agitator. Replaced with new and removed debris from under agitator. Tested and all is working as designed. Call complete.

Arrived onsite to replace previously diagnosed parts. Replaced wheels. Tested unit and unit is functioning properly. Job complete

"Arrived on site to test unit for frost build up on RC evap. Found thermistor placement was not correct and thermistor clip was loose not allowing thermistor to make contact with evap outlet line. Removed clip and placed thermistor in proper area. Also found drip pan was bowed in center. Installed shims to level out. Drain was not clogged, thermistors were in range. Frost pattern developed as designed. Evap motor operating properly. No leaks detected. Job complete."

Arrived on job for complaints of gas smell after popping noise under cooktop. Found most of the holder screws will have to be drilled out to get access to underneath. Valve for front left burner not working properly will need to replace and right rear damage too will need to replace. Possible additional damage once we have access underneath. Not recommended for repairs ; ordrng 1 W10256121 (holder-orf) and 1 W10256124 (holder-orf) and 1 W10286714 (valve-brnr) and 1 W10298665 (holder-orf) and 1 W10441652 (valve-brnr) and 2 WPW10256119 (holder-orf)s and 11 WPW10373929 (screw)s

Arrived on site for washer making squeaking noises. Upon arrival found and confirmed squealing during diagnostics spin coming from gearcase. Upon further inspection found oil on cam. I replaced both cam and gearcase and reassembled and tested unit. Found squealing noise no longer present with no leaks during repair. Call complete

Arrived onsite to replace previously diagnosed parts. On visit customer did inform me that the fan completely cut out. Replaced evaporator fan. Tested unit and unit is functioning properly. Tested ice maker and all passed. No error codes currently saved. Job complete

"Arrived on site for customer complaint of unit leaking, found leak coming from valve assembly, ordering valve assembly. ; ordrng 1 W11172234 (Valve/housing)"

"Arrived on site. Found fresh food thermistor not secured to harness and location correctly,installed harness fully secured thermistor to correct location"

Arrived onsite and found unit pressure switch failed. Replaced pressure switch. Unit is now operating as designed. All checks good.

Arrived onsite for previously diagnosed parts. Upon arrival found control still not operating correctly even after being replaced. Spoke with Adrain 7730621020 he recommended ordering light base bulb and control. Ordering all of the following. Office to reschedule upon receiving.; ordrng 1 W10210871 (Base) and 1 8206232A (Bulb) and 1 W10892389 (Control)

Arrived on site and inspected refrigerator and found ceiling lights in the fresh food section and light in the freezer are both out. Replaced freezer light and all lighting has returned. It is the first one in the series. Job complete

"Arrived on site and inspected refrigerator and found Icemaker will cycle but will not call for water. After replacement Icemaker cycled properly and filled with water, job complete"

Arrived on site and performed steps in service pointer to resolve RC evap not defrosting. Sealed rear cover to liner and secured evap. Replaced harness and secured thermistor to proper location. Replaced evap cover. Set defrost to 8 hour. Powered unit on and verified all fans running and unit cooling. All is working as designed. Call complete.

"Arrived on site to install previously diagnosed parts. I installed the new motor, divider, impeller, and washer. I then tested the IM and it harvested and called for water. I then waited for the IM to harvest on its own and it did. I then tested he dispenser and it was now dispensing ice. Unit is now working as designed. Call complete."

Arrived on job for complaints of leaks. Found drain for freezer blockage. Cleared line.

"Arrived on site and sound control panel is working again, Took a picture, issue is intermittent. Spoke with techline and they recommended replacing control board due to a possible software update discussed in service pointer W11481344. Confirmed with SR that this control board is an Expart and therefore should have the software update. After replacing control board requested that customer monitor washer for an improved operation. 7730612747"

"Arrived on site to install previously diagnosed and ordered parts. Due to the ignitors continuously arcing while two or more burners are on, I removed and replaced the spark module and retested. Unit continued to fail. I inspected all ignitor harnesses and found the front middle ignitor harness was broken and shorting out. Removed and replaced the harness and retested and it continues to fail. Contacted techline and spoke to Kathy and advised of my repairs and findings and she recommended to replace the spark module again. Provided SR#7730615963. I am ordering the spark module, all ignitor harnesses, main harness, switch harness and CNOTE-LSO PER CUSTOMER REQUEST. No gas leaks detected during service.; ordrng 1 WPW10475150 (Spark module) and 1 W10876259 (Left front ignitor) and 1 W10905489 (Left rear ignitor) and 1 W10876261 (Center rear ignitor) and 1 W10876262 (Right rear ignitor) and 1 W10876260 (Center front ignitor) and 1 W10834701 (Main harness) and 1 W10861397 (Switch harness) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

Arrived on site to diagnose a washer that is not cycling on. Found failed ui and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site to inspect washer dispenser leaking and unit out of balance. Upon further inspection, customer advised that when they out fabric softener in the dispenser, it leaked out from the bottom. I inspected the dispenser and could not see any cracks in the drawer. I placed the unit in diagnostics and tested and when the unit began to spin, the basket began to shake vigorously. I contacted techline and spoke to Andrew and advised of the dispenser issue and that it has once been replaced and the basket assembly shaking. Andrew recommended replacing the dispenser and all four shocks and provided file #7730618841. I removed and replaced the dispenser and all four shocks and retested. Unit is operating as designed. No water leaks observed during service, job completed"

Arrived onsite for unit making a tick noise. Tested unit. Heard tick noise. Was able to isolate the noise by putting some grease on the front 2 rollers. Tested unit. Ticking noise is gone. No issues at this time. Job complete

Arrived on site to replace compressor from previous diagnosis. Found unit did not have a charge upon arrival. Charged unit to find leak and found leak on compressor high side line. Replaced compressor and dryer. Vacuumed system down. System held vacuum. Charged unit to factory specs and system was stable at 55psi on high and low side. Compressor would kick on with 8.9amps and kick off. Found no drop in pressure. Spoke with SW and PR and both agreed compressor is bad. Needing new compressor. Office to reschedule.; ordrng 1 ACCESSVALVES (ACCESS VALVES ) and 1 W10507884 (compressor) and 1 W11179385 (drier-tube)

Arrived on site for a refrigerator with ice under ice bin. Upon further inspection I found full ice cubes under the ice bin coming out where the ice bin handle is. I found that the ice bin had a hole punched through the front allowing ice to escape and the bin to get stuck. This also allowed water to drip out every time they opened it up. Ordering the ice bin for the repair. . ; ordrng 1 WPW10347093 (Ice Bin) and 1 Autho (Autho)

"Arrived on site to inspect unit for not staying on, upon inspection found the unit was stopping mid cycle and flashing power, Replaced control and tested with no issues. Complete"

Arrived on site to diagnose an ice machine that is not producing ice. Found external drain pump failed. Office to set return appointment. ; ordrng 1 W10825875 (Pump)

"Arrived on site to inspect unit for leaking during operation, upon inspection found the o rings not sealing correctly, instructed customer to replaced filter with a Everdrop filter, tested filter with new o rings and found no issues. Replaced o rings back on filter. Complete"

"Arrived on site to inspect unit for not closing correctly installed gasket and bent brackets with no change, ordering brackets to fix issues. Office to reschedule ; ordrng 2 12002497 (GEAR )s and 1 W10330991 (BRACKET ) and 1 W10330993 (BRACKET ) and 1 W10802332 (GEAR STEM )"

"Arrived on site to replace door UI and check refrigerant pressures. Test 14(ice box thermistor was reading a temp of 7 degrees) FC was 11 degrees upon arrival. RC temp was 40 degrees set to 38. So temps were correct. Found ice bin was stuck in compartment. Removed bin and found ice chute plate is cracked from constant freezing and removing bin. Found air leak in whole lower and part of left side ice bin door causing ice to clump. Poured water in separator and found no leaks so sealing properly. Door duct gaskets present and sealing properly. Left and right side door gaskets sealing properly. UI is good and switches to Celsius when customer opens door and leaves hand over UI switching it from Fahrenheit to Celsius. FC gasket sealing properly. Water pressure correct. No leaks from ice maker. Ice box fan operating as designed. Needing ice door, ice container and chute plate to fix issue. Office to reschedule. ; ordrng 1 W10682175 (plate) and 1 W10702031 (door-ice) and 1 W10911314 (ice-contnr)"

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, I found a slab of ice built up in the bottom of the FC section and the drip pan with ice formed in it as well. I removed the slab of ice from the bottom of the FC section and pulled the unit out and inspected the drain tube at the back of the unit. The tube was clear as I ran hot water through it. Reinstalled the drain tube and using my steamer, I clear3d the drain tube from the evap drip pan. Found a small piece of insulation and some lint that blew out if the drain. . No water leaks observed at the end of service, job completed."

Arrived on site to replace previously ordered parts for refrigerator. Upon starting to replace main control i noted p5 connector not fully inserted in board. Wired unit properly and all is functioning properly at this time. No leaks were found at time of service.

"Arrived on site to install previously diagnosed part. Removed harness and installed new harness. Ran diagnostics to test and compressor was still not powering on. The overload is open, run to ground measures 75.6 Ohms. Burn out compressor. Will need entire sealed system replaced due to burn out. Ordering compressor (W10507884). This compressor part includes starter and capacitor as well as drier tube. Also ordering process tube (W11297981) to return and complete the repair. ; ordrng 1 W10507884 (Compressor) and 1 W11297981 (Process Tube)"

"Arrived on site and inspected washer and found it is clicking when a spin cycle is started. Removed rotor and found it is deteriorating, gear case is leaking oil, all components will need to be replaced in order to correct issue. Took pictures.; ordrng 1 W10902814 (Washplate) and 1 W10909670 (Spanner nut) and 1 W11455453 (Gearcase) and 1 W10915700 (Stator)"

"Arrived on sight to install previous diagnosed parts. We attempted to remove the cooktop and replace the center orfice holder. We found some of the cooktop screws siezed into the orfice holders. We check the screws order and they are the wrong screws. We checked service matters and found the part number correct but the screws are wrong. See sd quick pic. We placed the unit back into the cabinet and retested the burners we found the center burner not sparking when using the center burner knob. It would spark when using the other knobs. I found the cooktop leaking grease from inside the unit due to improper cleaning. I am ordering all the orfice holders, the manifold, the wiring harness, all 10 screws, the seals for the switchs for the cooktop and authorization to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W10597166 (Lf rr orfice holder) and 1 W10594405 (Rf orfice holder) and 1 W10594399 (Rr orfice holder) and 1 W10852959 (Center igniter) and 1 W10594397 (Manifold) and 10 Partsresearch (Cooktop screws)s and 8 W10758282 (Cooktop screw)s and 1 W10868533 (Main harness) and 5 W10140571 (Switch seals)s"

Arrived on site for a dryer that is making a grinding sound and is not heating. Inspected unit and work area. Confirmed customers complain about the sound and checked voltage. Found no voltage on one of the lines. Removed plug and reconnected it again and found proper voltage. Unit began to heat and work as designed. Advise customer that their issue appears to be an electrical issue with their outlet and if fears to be sporadic potentially meaning an issue with the connections inside the plug. Disassembled unit and found one of the rollers separated and grinding on the shaft at the back right corner. Found belt loose due to issue with the roller. Replaced roller and belt and tested unit. Unit still had a slight rattle to it so I added sound pads to the vent exhaust. Tested unit again and the unit began working as designed. Call complete.

"Arrived on site and inspected felt drum gasket issues.Confirmed the complaint and attempted to replace the felt, however the high temp brown colored adhesive glue spread further into the actual drum causing unwanted issues.Called CS and was advised to simply order the drum.Returning with all previously ordered parts for return services.Needs more work ; ordrng 1 W10899578 (Drum)"

Arrived on site for washer that customer stated hinges not working correctly and lid was broken when I arrived. Upon further inspection I found the left side corner of the lid near the door hinge was broken indicating that we will need to return with a new lid as well as door hinges at this time office will need to reschedule once availability of parts is known; ordrng 1 W11259006 (Door lid)

Arrived on site for ice machine needing previously diagnosed tube. Upon arrival found water line was thawed and not frozen from the evaporator line. Upon further inspection found water was passing from valve to filter housing but when the filter was screwed in the housing wasnt sealing correctly and allowing water to flow through. Found filter housing was bad. ; ordrng 1 W11266112 (Filter Housing)

Arrived onsite for the washer making a noise during the spin cycle. During testing found that the bearings are worn out causing the issue.

Arrived on site to install previously ordered part.Removed and replaced the harness and compressor and condenser fan came on without delay.JOB COMPLETE

Arrived on site for a trash compactor that won?t start. Inspected unit and work area. Found the start button not being able to be pressed and fully causing this issue. Replaced switch and tested unit. The unit began to run as designed. Call complete.

"Arrived on site for an icemaker that?s not making ice. Inspected unit and work area. Customer advised that the unit within the last 48 hours has begun to make ice again and is unsure of what?s going on with the unit. Ran diagnostics on the unit and found the ice tray thermistor reading that it was cooler than harvest temperature. Tested the harvest cycle and the fill cycle and the unit ran as designed. Checked the wiring harness on the bottom left-hand hinge for any benched wiring or split wires. Could not find any evidence of wire damage. Check thermistors and took temperature. Found the unit within range and sitting out 1?F in the freezer. Spoke to PR and was advised that based on the information, there was no repair to be made with the unit working like it should. He did advise to check the door switch to make sure that it is completely closing. Found the door switch being pressed but added door bumper to ensure that the switch is being activated completely. I did advise the customer that it is possible for her fill tube inside the door to have frozen causing this issue and gave her some tips on troubleshooting to ensure that there is an issue with the unit for the future. Call complete."

Arrived on site for dryer not operating correctly. Upon arrival I found all thermostats and fuses and heating element appeared to be working. Plugged unit into outlet and found unit would pass ui diagnostics check. Found an f4e4 error code in diagnostics and after further inspection found outlet in rentacenter was only providing 210 acV instead of the full 240 dc voltage. Found unit would flicker the lights when voltage would drop to low from the outlet. At this time unit will need power supply fixed before repair. Internally units hardware its functioning as designed call complete

Hide on site for washer giving an F5E1 error. Upon arrival I was able to confirm and diagnostics that there was an F5 E one error code indicating a lid lock fault. Upon further inspection I found that there is a miscommunication happening between the lid lock and the main AC you after getting authorization was able to replace the main control as well as a lid lock assembly and then test and verify that the unit could run without any lid lock sensing issues. No other errors or issues happening at time of service call complete

Arrived on site for washer needing a previously diagnosed gearcase and actuator. Upon arrival I was able to disassemble washer and install the two needed parts are then reassembled and tested the washer in a normal regular cycle selection for the customer with a load of towels and found the unit was functioning as designed customer was also pleased with the fact of the washer did sound quieter after repair than it did before repairs done no leaks before during or after call. Call complete

"Arrived on site for refrigerator not cooling properly. Upon arrival I found freezer around 20 degrees, and fresh food section at 55. Found in freshwater food section the evap coil was fully frosted over restricting airflow. Due to previous repairs I went ahead and defrosted evap coil, I then replaced the high voltage as well as the fan scroll assembly in fresh food section. I also replaced the main ui control. Informed customer it could take 24 hrs to cool back down to set temp. Call complete"

"Arrived on site for washer turning on by itself. According to customer no lights came on but unit sounded like it was draining for a while and wouldnt responded user I put. Upon entering diagnostics I found no errors at all stored, ran a auto and manual diagnostics tests but found no abnormalities or issues present with unit. Found unit had somehow gone into flood mode. Informed customer if it happened again to let unit run for 5-10 minutes and unit would work after that fine. Call complete"

"Arrived on site and inspected washer not washing like it did in the beginning.Customer advised he unit began malfunctioning during the recent winter storm.I calibrated the unit and tested the unit and it tested without any errors.Customer did have an 18 foot drain, which I photographed that may be leading to draining issues customer may experience in the future.Unit test as designed.JOB COMPLETE"

"Arrived on site for no water. Diagnosed a frozen water tank,found gap between fan scroll and air tower,added sealer between gap to prevent cold air from migrating out and freezing tank,defrosted water tank tested water dispenser unit working as designed."

"Arrived onsite for oven not heating. Upon arrival found unit control operating as designed but TOD not allowing bake or broil to heat, ordering TOD office to reschedule upon receiving.; ordrng 1 WP4449751 (TOD)"

Arrived on site and inspected dryer door closing issues.Confirmed the complaint and found the latch was defective causing the malfunction.Customer had to hold the dryer door closed with a cylinder block.Replaced the latch and unit tested as designed and closed without any issues.Job complete

"Arrived onsite for unit having a fire issue. Tested unit is lighting as it should and working with no issues.

Arrived on site for Not Operating - Electric Dryer - PRE-ID Thermal Fuse and Thermal Cutoff. Tested voltage at the wall and was getting 240. Tested fuses for continuity and all tested good. Found door open close switch was not plugged in all the way. Connected open close door switch and dryer is heating as designed. Job completed.

Arrived onsite for refrigerator with water collecting on top of the FC gasket. Upon inspection I found the RC full of water and a sheet of ice. I could see ice forming over the drain. I accessed the RC evaporator and found a sheet of ice formed over the drain tray and tube. I steamed out all the ice but the water would not flow down the drain. I accessed the rear panel and removed the drain tube. I found it clogged so I blew out any debris. I re assembled the drain and went was now able to verify water flow down the drain from the RC side. The water box cover (W11190820) cracked when I was removing it so I will need to order and return. I also found the Water symbol on the UI was fading or dimming. I am Ordering the cover(W11190820) and UI(W10848301) as well as shims for the RC evaporator cover because I didnt have any with me today. Customer requests KYO. For return visit. Office to R/S due to part availability. Requesting AUTHO for repair. ; ordrng 1 W11190820 (Cover) and 1 W10848301 (Control elect) and 3 SHIMS (SHIMS)s

Arrived on site to install previously diagnosed hinge kit. Removed failed hinges and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.

Arrived on site and inspected same issues as previous visit.Found the unit display not working.Disassembled the top and found the control was fully operational.Removed and replaced the UI once again and unit tested as designed.JOB COMPLETE

Arrived onsite for range with burner issues. Upon inspection I found the RF burner would not cycle off at the right time and would stay on after switching to low setting. I replaced the RF infinite switch and tested the unit. The unit is working as designed at this time but the customer had some concerns. I inspected their cookware and found the bottom of some of the pans were warped and would not sit flat on the cooktop. I recommended replacing the cookware for best cooking results. Job complete.

"Arrived on site to inspect the cooktop. We inspected the cooktop and found the out per trim was only moved up and no front brace was installed.

"Arrived on site for a defective drain pump. Installed new pump,ran water through pump,water drained correctly no leaks. Ran diagnostics all test passed good frost formation on evaporator plate."

"Arrived on site to install previously diagnosed parts to resolve microwave with no power running. Replaced filter board and fuse, capacitor and diode. Retested unit and verified all is now working as designed. Call complete."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced belt and cam and tested unit in diagnostics. Unit ran as designed in diagnostics. Had the customer start a load in the washer and advise customer to call me back if the unit was still making the same sound once it got to the final spin. Customer called back and advised the unit is still doing the same thing. I called tech line and spoke to Scott Sr # 7730069202. He advised the main control needed to be replaced again because of updates made to the new control and that it should eliminate further issues. Ordering part and office will need to get part directly from plansville factory. Please contact customer about return date as well.; ordrng 1 W11399433 (CONTROL)

"Arrived on site for no ice. Per customer unit filled ice bin then no more ice,found small refrigerant leak at weld joint on access valve,removed remaining refrigerant repaired weld joint,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on ran diagnostics all test passed,ran normal cycle ice forming on evaporator plate"

Arrived onsite for microwave door not shutting. Upon inspection I found the interlocks depressed in and not securing the door latch. I quoted 260.30 + tax to replace the interlocks and switches. After replacing I found the cooling fan would turn on while the door was opened and when I closed the door it blew the filter fuse. I inspected the switches and they were being depressed as designed from what I could see. I will need to order the switches again and interlocks for return visit. Returning tech please check wiring. Also check wrap to see if warped or if door is sagging. ordrng 1 W10211974 (Switch) and 1 W10727360 (Switch) and 1 W10269458 (Switch) and 1 WPW10156813 (Lower Interlock) and 1 WP8206419 (Upper interlock)

Arrived on site for cooktop burner head issues. Tested and inspected unit and found failed burner heads and caps. Ordering needed parts. Ship to customer. Instructed customer not to use burners with issues to be safe. No gas leaks present at time of service.; ordrng 1 WP8286815 (Burner head) and 1 W10811599 (Burner head) and 1 W10819916 (Caps) and 1 Seenote (Ship to customer)

"Arrived on site to replace LP conversion kit for center burner, after replacing, unit tested good.

Arrived onsite for microwave with display missing digits or non legible. Upon arrival I confirmed the complaint. I replaced the display board and tested the unit. The unit is working as designed with no issues on display. Job complete.

Arrived onsite to replace the fan blower to the unit. Replaced fan blower. Test unit. Unit tested good p. No issues at this time. Job complete

"Arrived on site to replace control from previous diagnosis. Found power filter kept blowing the fuse. Replaced power filter and now thermal fuse was bad. Replaced thermal fuse, panel flashed then was not able to get it to respond. Replaced control and panel, tested unit, unit works good. Noticed a crack on diode so I replaced it as well. Unit heating good. Job complete."

Arrived on job to replace previously diagnosed part. After replacement test operation. Microwave heating normally.

"Arrived on site to replace UI console, after replacing, unit tested good."

Arrived onsite for food freezing in the fridge. Found unit airway stuffed. Advised customer on necessary airway adjustments to prevent freezing in fridge. All else checks good. Made adjustments to presets in diagnostics for better performance.

Arrived onsite for cleaning concerns. Tested unit and found all operating as designed with no error codes. Provided instruct on unit design and best practice use and care tips. All checks good.

"Arrived onsite for cooktop RR burner not igniting. Upon inspection found when trying to ignite RR burner, the unit does have gas but no ignition. When trying to light any other burner, all igniters spark. Found RR igniter sparking but not when specifically energized. Will need switch harness replaced. Bringing igniter and module just in case. Office to reschedule. ; ordrng 1 W10859820 (harns-wire) and 1 W10862324 (igntr-surf) and 1 WPW10475147 (module-spk)"

"Arrived on site for freezer not cooling properly. We inspected the unit and work area. We checked deli harness and found it intact. We checked the deli control,and found no standing water or corrosion. We gained access to the control and tested the thermistors and the defrost heater. We found all in good condition. We gained access to the freezer evaporator and found a sheet of ice along the top of the evaporator. We cleared the ice and tested the fan the fan is working as designed. We ran the unit through test 4 and found only the top two coils frosting over on the evaporator. I called me spoke to PR. I am ordering a sealed system. The evaporators, compressor, Uv dryer and access valve. The office will reschedule ; ordrng 1 W11116006 (Rc evaporator) and 1 WPW10608485 (Fc evaporator) and 1 W10832994 (Compressor) and 1 WPW10143759 (Uv dryer) and 1 W11506635 (Access valve) and 1 Sealedsystem (Sealed system)"

Arrived on site to diagnose dryer that was not drying. Ran unit and got tumble, but no heat. Removed access cpver and back panel and performed voltage checks. Found 240v at terminal block. Found lower red and white wire on thermostat disconnected and hanging. Tightened connector and reattached. Ran unit and verified it is now heating properly. Call complete."

"Arrived on site for customer complaint of unit leaking out of the front, found torn bellow, I replaced bellow, unit tested good.

Arrived onsite and replaced bad element. Unit is now operating as designed. Advised maintenance on repair.

Arrived on site for range burner not lighting. Tested and inspected unit and found burner igniter too far from burner head. Made needed adjustments and tested unit and all operations are normal. Instructed customer on use and care and practice for best performance. No gas leaks present at time of service.

"Arrived at oven not working properly with error codes. During testing found that error code F1E1 internal fault, F2 E1 stuck keypad . Misfired error code . Checked voltage and its good as terminal block is wired correctly. Took front panel off and inspected wiring and control board didnt see anything abnormal. Will need to to replace the control panel and main control. Ordering parts and office to schedule ; O-emld tckt"

Arrived on job to replace previously diagnosed parts. After replacement test operation. No leaks detected at time of service

Arrived onsite for the oven not heating properly. Called SW and we went through the process. Gas airflow mixture is fine. Flames coming from the bake are about 3to 4 inches long which is good. Tested broil and flames coming from broil are maybe an inch long which is not good. We determined to change out the regulator but during inspection found that the valve was broken in the box. Ordering parts and office to schedule ; ordrng 1 Wpw10602001 (Gas valve)