Service History 830

Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
OVEN WHIRLPOOL WOD51EC0HS01 Arrived on site for oven frame bent and bottom door damaged. Inspected unit and found not flushed with cabinets (see SD-QuickPic). Found lower door not installed and hinges in installed position. Found outer frame on lower door damaged from door hinges. Disassembled door and removed door hinges and installed new. Installed new outdoor frame. Installed door and tested operation. All tested good.
Near Austin, TX 78754
Luis
Job Details: 03/29/2019
REFRIGERATOR GE PSS26MSWASS "Arrived on site for insulation issue in freezer door. Removed failed door installed new door checked door seal good,checked water dispenser unit working as designed."
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 "Arrived on job to replace basket.replaced basket,tested operation. all operation functioning properly, calibrated unit,no water leaks detected at time of service."
Near Austin, TX 78734
Cliff
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose and ice machine that is randomly turning off and making unusual noise. Tested unit and found external drain pump slow to kick on causing reset on unit and also External drain pump motor is making a grinding noise. Pump will need to be replaced to complete repairs. Return date is set for 4/16/19 per homeowners request. Advised homeowner to discontinue usage of unit to prevent water damage.; ordrng 1 W10825875 (pump)
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to replace thermistor and wire harness, after replacing, unit tested good."
Near Bertram, TX 78605
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site for no cool condition. Found the fresh food evaporator was not being defrosted. Removed and replaced components that defrost the fresh food evaporator. Reassembled and all water connections are dry.
Near Austin, TX 78753
Andy
Job Details: 03/29/2019
DRYER MAYTAG MEDC465HW0 Arrived on site for dryer not drying clothes properly. Inspected unit and found partially crushed vent. Performed temperature test and found unit reached 227° Called tech line and spoke with Kathy (SR# 7724489143) Made aware of issues and was instructed to have customer replaced crushed vent due to restricting air flow. Did as instructed. No repairs are needed at this time.
Near Austin, TX 78734
Paul
Job Details: 03/29/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the external drain pump and tested the unit. The unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for u it no lights and no ice, found harnes sin deli broken, unit thinks doors are open, unable to run diag, will need harness and deli ui to diag and complete repair, need all parts for return vista. No leaks on sote ; ordrng 1 W11170612 (HARNESS) and 1 WPW10769076 (cntrl-elec)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KDTE234GPS0 Arrived on site for poor washability. Found that the wash motor has failed. Removed and replaced and tested. Operations are normal and all water connections are dry.
Near Round Rock, TX 78665
Steve C.
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on site to replace the console Due to losing time. Replace the control panel and tested the unit. Unit works properly and job complete.
Near Austin, TX 78737
Brandon
Job Details: 03/29/2019
DISHWASHER JENN-AIR JDB9000CWS3 "Arrived on site for customer complaint of unit not cleaning and smelling, found faulty dispenser, after replacing, unit tested good."
Near Bastrop, TX 78602
Joseph C.
Job Details: 03/29/2019
WASHER MAYTAG MVWC425BW0 "Arrived on site for “shield loose” complaint. Inspected unit and found loose screws on shield. Tightened screws. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78747
Leonardo
Job Details: 03/29/2019
RANGE AMANA AGR5330BAS3 Arrived on site to test unit for LR burner not igniting. Test unit and found ignitor connection loose at ignitor module. Secured connection to ignitor module test unit and unit test good no leaks present at this time burner is igniting. Job complete
Near Austin, TX 78735
Leonardo
Job Details: 03/29/2019
DISHWASHER GE PDT845SSJ2SS Arrived on site to test unit for unit leaking. Found leak coming from fill vale. Replaced fill valve test unit and unit test good no leaks present at this time. Left part with customer no leaks present at this time. Job complete.
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW2 "Arrived on job for complaints of drawer not opening or closing unless adjusting door. Replaced drawer to correct issue. Did not fix. Replaced housing to correct issue, replaced housing to correct issue, did not fix. Will need lid to complete.; ordrng 1 W11259006 (LID)"
Near Smithville, TX 78957
Thomas L.
Job Details: 03/29/2019
RANGE FRIGIDAIRE BGGF3045RFA Arrived on site for unit not operating. Customer selected bake but did not select temp. Thus unit shuts off. Selected bake and selected a temperature and the unit works properly.
Near Austin, TX 78745
Robert
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW4816FW0 "Arrived on job to install wiring harness, installed harness ran diagnostics and all operation functioning properly.no leaks detected at time of service."
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Canyon Lake, TX 78132
Diego G.
Job Details: 03/29/2019
WASHER MAYTAG MVWB765FW3 Arrived on site. Customer wants to see if he can get a new unit because he doesn’t feel he should have any repairs. Customer said he’s going to get with builder for replacement. Customer did not want no service until he talk to builder. No longer present. Job complete
Near Austin, TX 78734
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL JS48SEDUDW15 Arrived onsite for the refrigerator door not sealing. Ms stated the FC door was not sealing correctly. I found the magnetic strip in the gasket weak allowing the door to be opened easily. Need to replace the door gasket. Ordering C-NOTES & WP2266901 GASKET.; ordrng 1 C-NOTES (THE PARTS PICK LIST WAS NOT CHANGED WHEN THIS CALL WAS ADDED SO I DIDN’T HAVE THESE PARTS. THE GASKET THAT WAS SHOWING ON THE LIST IS WHAT IS NEEDED. THE OFFICE NEEDS TO RS THE CALL WITH THE CUSTOMER.) and 1 WP2266901 (GASKET)
Near Georgetown, TX 78628
Thomas L.
Job Details: 03/29/2019
DISHWASHER GE GDT580SSF0SS Arrived on site for unit that would not run and door would not stay latched. Found that the door outer panel was hitting on side anchor screws. Corrected situation with new anchor screws. All water connections were dry at the time of service.
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Inspected unit and found fill tube clogged. Getting water from supply line, under door. Spoke with Dustin, at techline(Ref# 7724492291). Will need to replace freezer door. Ordering new freezer door. Office to set return schedule, due to factory need to make new door.; ordrng 1 LW11026427 (FREEZER DOOR (BLACK))"
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
DRYER GE GTDX200GM1WW Arrived onsite for the dryer that did one cycle after the repair and stopped working again. I found the new timer that was replaced had failed. I had 121VAC in and only 21VAC out. Need to replace the time again. Ordering WE04X20415 DRYER TIMER. RS for Fri 3/29.; ordrng 1 WE04X20415 (DRYER TIMER)
Near Belton, TX 76513
Arthur B.
Job Details: 03/29/2019
RANGE KITCHENAID KFID500ESS01 Arrived onsite for customer complaint of induction range getting error code F47 and not starting. Removed cooktop glass and found module shorted out on LR section. Removed and replaced module assembly. Reassembled and powered unit on. Tested all elements. All work as intended. No other issues found.
Near Kyle, TX 78640
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no cool. Found fresh food section good and cold temp reading 35°. Checked freezer reading 50° removed fresh food cover excessive amount of frost as if unit not switching to cool freezer. Removed freezer evaporator cover ran test 4. Test 4-4 passed and 4-5 good frost forming on evaporator. No signs of refrigerant leak in system. After exiting diagnostics unit shutting on and off cycling 3 way valve. Called tech support with issue with power cycling removed deli ui same issue,started unplugging connections at main control same issue per tech support faulty control. Installed new main control unit powered on and started cooling. File #7724493281"
Near Austin, TX 78745
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for water leaking found water leaking from fill tube,fill tube missing extension. Cleared all ice found extension on evaporator installed extension to fill tube ran water to icemaker no leaks unit working as designed"
Near Austin, TX 78723
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Unit is 5 weeks old. Has no frost pattern but compressor and fans are running. Also low amp draw of 1.5 amps.Diagnosing as sealed system leak. Ordering compressor replacement. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78739
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT920SADM2 "Arrived on site to test unit for unit not heating. Test unit and found f7e1 error code. Test heater and tod and both test good, unit filling with plenty of water and water is hot. Test wash motor and wash motor working could not duplicate the problem of unit not heating. Job complete."
Near Austin, TX 78722
Scott
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE530C0ES0 "Arrived on site for top burners not heating . Ran diagnostics ,no error codes . All burners are now heating , oven is heating . Could not duplicate error unit is getting both legs . Both hot and surface indicator lights are operating s properly . Job complete ."
Near Georgetown, TX 78633
Jonathan
Job Details: 03/29/2019
DISHWASHER GE PDWT380R10SS "Arrived on site to install previous diagnosed parts. Customer stated that unit was running fine and did not noticed any abnormal sound. Tested unit and found unit operating as designed. Tested all other operations. All tested good, no water leaks present.
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE DFHS2313MFKA Arrived on site and corrected gasket issue in freezer with heat gun to repair air leak. Raised temps to repair freezing water line issue. Advised customer complications may come from extremely uneven floor.
Near Manor, TX 78653
Andy
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL KUDL02FRSS4 Arrived on site for dishwasher not drying properly. Checked for error codes and found none. Tested and inspected unit and found all operations to be normal. Spoke with customer on use and care and practices for best results. No water leaks present at time of service.
Near Kempner, TX 76539
Al
Job Details: 03/29/2019
WASHER AMANA NTW4516FW Arrived to inspect unit not spinning properly. Service tested the unit and unit got an F5E4 error.Removed and replaced the lid lock (W11307244) from truck stock and calibrated the unit unit tested as designed.JOB COMPLETE
Near Georgetown, TX 78633
Tyler B.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WOC54EC7AS00 "Arrived on sote for unit not removing to touch, unit will need control and console to complete will return with others, if possible to expedite parts. ; ordrng 1 W10861744 (panl-cntrl) and 1 WPW10632435 (cntrl-elec)"
Near Manor, TX 78653
Andy
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRSC503ESS01 Arrived on site for refrigerator it making ice. Tested and inspected unit and found failed ice maker and failed water valve. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78723
Wesley
Job Details: 03/29/2019
OVEN KITCHENAID KODE300ESS02 Arrived on site and installed control and console. Unit is now heating as designed. All checks good. Operating properly.
Near Austin, TX 78725
Wesley
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL MH1170XSS0 Arrived on site and installed new handle to repair.
Near Austin, TX 78729
Tyler B.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT780SAEM2 "Arrived on sote for broken rack, replaced adjusters and tested good, no leaks on site"
Near Round Rock, TX 78681
Steve C.
Job Details: 03/29/2019
FREEZER WHIRLPOOL WRS315SDHZ02 Arrived on site to replace the freezer door due to not closing properly. Replaced the freezer door and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Kevin
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and found washing machine is in a horse barn at the Waterloo Dressage horse training facility. Took several pictures of location. Inspected washer and found wash plate is seized, basket and tub are broken, gear case has failed. Entire tub assembly and drive system would need to be replaced in order to correct issue. Expected Lifetime of washer and replacement parts is and will be shortened by its environment and usage. No water leaks from connections at time of service. Two technicians will be needed and labor for two hours.; ordrng 1 W10512161 (tub asm) and 1 W10721967 (drive pulley) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 W11095106 (harns-wire) and 1 W11283592 (MOTOR) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)"
Near Austin, TX 78739
Leonardo
Job Details: 03/29/2019
COOKTOP JENN-AIR JGD8130ADS Arrived on site to replace terminal block for right side burner. Replaced terminal block test unit and unit is igniting. Found right rear burner taking a little longer to ignite. Unit working correctly burner will take longer to ignite due to the position of the burner job complete.
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG730H0DS0 "Arrived on site for unit with power error, unplugged unit and plugged in and tested good."
Near Austin, TX 78750
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JJW9527DDS Arrived on site to diagnose and oven with a door that is not in position. Found receivers and hinges for oven door worn out. Replaced both receivers and both hinges and tested unit. Found all is functioning properly at this time.
Near Killeen, TX 76542
Arthur B.
Job Details: 03/29/2019
WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer not starting. Removed console and found control shorted near lid latch harness. Removed and replaced control and lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78758
Scott
Job Details: 03/29/2019
WASHER FRIGIDAIRE FAFW3574KW0 Arrived on site for washer not starting . Found door sagging and not making contact properly with door lock . Tightened up door hinges . Started unit in diagnostics . All checked good . Started unit in normal wash to flush tub since it’s had water sitting in it . No water leaks detected at time of service . Job complete .
Near Killeen, TX 76542
Arthur B.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4950HW0 Arrived onsite for customer complaint of dryer taking too long to dry. Removed back cover and found element shorted out by wire. Removed and replaced element and cutoff. Reassembled. Tested unit. Unit now tumbles and heats as intended. Dryer vent and lint trap clean of lint at time of service.
Near Austin, TX 78756
Joseph C.
Job Details: 03/29/2019
OVEN KITCHENAID KODE500EBS03 Arrived on site to check oven for convection and timer issues. Found convection element not coming on and a loose connection at the element. Refit terminal to convection element and tested. All functions check good. Advised customer use Kitchen timer instead of bake timer.
Near Leander, TX 78641
James
Job Details: 03/29/2019
VENTHOOD WHIRLPOOL UXT4236ADS2 Arrived on site and tested operation. I found that the light would work on low and turn off on high. Tested switch and found to have failed. Installed new switch and tested. Unit working properly. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/29/2019
MICROWAVE GE JVM1950SR1SS "Arrived on site for dead unit , found fuse blown , replaced fuse and door switches and still blew, found compositor failed, advised cust customer declined, send 3 switches and 1 fuse to TB deduction."
Near Georgetown, TX 78628
Thomas L.
Job Details: 03/29/2019
DRYER WHIRLPOOL MEDZ600WR0 Arrived on site for noisy operation. See pics that the customer had taken the unit apart. Reassembled unit and replaced dryer repair kit. Dryer is clean as well as venting. It operates now properly and at proper sound levels.
Near Waco, TX 76712
Arthur B.
Job Details: 03/29/2019
OVEN JENN-AIR JMW2430DP01 "Arrived onsite for customer complaint of wall oven/microwave combo unit still giving F6E0 error. Confirmed issue. Removed and replaced MW appliance manager board. Checked micro bus fuse and found continuity check ok. Tested unit and now found OPEN/CLOSE door error and microwave will not start. Ordering new UI,MW Appliance Manager, Magnetron and Inverter. OF to R/S. ; ordrng 1 W10217711 (inverter) and 1 W10815465 (MW APP MGR) and 1 W10887855 (panl-cntrl UI) and 1 W11098747 (magnetron) and 1 W11241293 (HARNESS) and 1 WPW10260060 (PWR SUPPLY)"
Near Canyon Lake, TX 78133
Robert
Job Details: 03/29/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of buttons not working. Found the display also not working. Checked connections from control to overlay and found loose connection. After correcting wiring operation normal.
Near Austin, TX 78724
Scott
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW4 "Arrived on site for washer banging around at start of cycle . Ran diagnostics no error codes . Did find clutch to be really loud and hanging up when changing from agitate to spin . Ordering clutch , return 3/29 any time after 9 am .; ordrng 1 W10754448 (clutch)"
Near Waco, TX 76711
Steve C.
Job Details: 03/29/2019
WASHER AMANA NTW4516FW2 Arrived on site to replace the motor due to burnt connection. Replace the motor and calibrated the unit. Unit works properly in all water connections were dry at time of service.
Near New Braunfels, TX 78130
Robert
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on job for complaints of a lot of movement in basket. Ran diagnostics and received no codes,calibrated machine. Customer happy with movement of basket. No leaks detected at time of service."
Near Austin, TX 78732
Paul
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSSC48QTS03 "Arrived onsite for the refrigerator to replace the previous diagnosed parts. I replaced the Niagra control and tested the dispenser motor. I still had no DC voltage to the motor. I called techline and spoke with Joel. We found the return line from the PTC in the motor with only 41VAC and he confirmed the new control was defective. Need to replace the control and the motor at the same time. Ordering c-notes, W10822635 MOTOR, & WP2318054 CNTRL ELEC. RS for Wed 3/27.; ordrng 1 C-NOTES (MS NEEDS 9:00AM APPOINTMENT.) and 1 W10822635 (MOTOR) and 1 WP2318054 (CNTRL-ELEC)"
Near Austin, TX 78704
Wesley
Job Details: 03/29/2019
DRYER GE GTD65EBSJWS Arrived on site and repaired broken strike by replacing. Unit is now operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL MRT118FFFH01 "Arrived on job for complaints of refrigerator freezing food. Found thermistor out of range. Replaced thermistor,test unit,all operation functioning properly."
Near Wimberley, TX 78676
Brandon
Job Details: 03/29/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit making noise, when I arrived, whole house water was shut off, I ran diagnostic test for agitation spin and drain, unit tested good, no fault codes in diagnostic mode. I ran load size calibration, unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for customer complaint of unit not starting, I ran diagnostic test, found error codes 8-4, 6-4, 5-1, checked float switch, tested good, checked drain hose, found faulty control and drain pump. After replacing both parts, unit tested good."
Near Austin, TX 78734
Cliff
Job Details: 03/29/2019
REFRIGERATOR MAYTAG MFX2676FRZ00 Arrived on site to replace previously ordered parts. Prior to replacing three-way valve ran test on unit and found Three way valve operating properly in step four of diagnostics and frost dissipating at same rate in step five as it does with no power to unit. Found failure with user interface control causing defrost issue. Replaced user interface control and found all is functioning properly at this time. No leaks were found at time of service and no other repairs are needed.
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
RANGE WHIRLPOOL WFG530S0ES1 "Arrived on site for customer complaint of front right and front left burner not working, found unit to be working as designed at time of service."
Near Austin, TX 78731
Cliff
Job Details: 03/29/2019
WASHER WHIRLPOOL MHW7100DC0 Arrived on site to diagnose a washer that is growing error codes. Tested unit and found faulty pressure switch in unit. Replaced pressure switch and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for faulty deli ui and gap at freezer door gasket installed new ui and door checked door seal good checked ui operation good; used 1 W10909682 (NAMEPLATE) from stock
Near Austin, TX 78739
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to install harness assembly extended warranty provided to customer. Installed new harness assembly secured thermistor to suction line per service pointer with foil tape and zip tie. Powered unit on ran diagnostics all test passed unit working as designed.; ordrng 1 PROJECTCODES16360
Near Round Rock, TX 78665
Steve C.
Job Details: 03/29/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site for the units left front burner will not ignite. Tested the unit and found intermittently it will not ignite. Replace the burner head with a new electrodes and tested unit. Unit ignites a d heats properly. No gas leak present.
Near Bertram, TX 78605
Thomas L.
Job Details: 03/29/2019
WASHER MAYTAG MVWC415EW1 Arrived on site for washers it would not spin and is noisy. This unit has multiple issues. The first issue is the gearcase is very noisy and will need to be replaced. The second issue is the motor is weak and cannot do anything unless the basket is turned by hand. The third issue is the agitator bolt will not come loose. I soaked it with penetrating fluid hoping it will be easy to remove on return visit. Office will need to obtain cost approval.; ordrng 1 COSTAPPROVALNEEDED and 1 W10832724 (drive motor) and 1 W11162560 (CAPACITOR)
Near Spicewood, TX 78669
Cliff
Job Details: 03/29/2019
DRYER WHIRLPOOL WED9750WL0 Arrived on site to replace thermistor for dryer. Replaced part and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS970CIDM00 Arrived on site for doors not closing properly. I just did both top door hinges to create proper seal and gap in between both doors. See pictures as doors are now the exact same and same measurements. Our water connections are dry.
Near Georgetown, TX 78626
Lou
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519HB2 "arrived on site to inspect microwave vent fan not operating. Upon further inspection, I turned the unit on and could not hear the fan. I removed the unit from the wall and plugged the unit in another outlet and turned on and the fan was not blowing. I find that the fan connection was not connected all the way. I plugged the connector in and tested and the fan began to blow. Put the unit back in its place and tested again and I could hear the fan blowing and the damper opening and closing. Job completed. Customer not available to sign receipt."
Near Taylor, TX 76574
Andy
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW3 "Arrived on site for washer with F3-E1 code, tested and inspected unit and found cut pressure hose and console. Removed and replaced failed hose. Ordering console and will return Wednesday 4/3/19 due to customer availability. No water leaks present at time of service.; ordrng 1 W11112656 (CONSOLE )"
Near Austin, TX 78749
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT720PADM Arrived on site to test unit for unit not drying. Test unit and found element working and no error codes found. Customer not using rinse aid advised customer to use rinse aid to help unit dry better. JOB COMPLETE
Near Georgetown, TX 78633
Jonathan
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE104DSS0 "Arrived on site for dishwasher not filling with water. Inspected unit and work area. Performed diagnostics mode and found fault 6-4 float switch opened, 6-6 incoming water temperature under 84° and 8-1 slow drain. Inspected float switch and found object under float. Removed object and continued test cycle. Monitored test cycle. All tested good, no water leaks present. Spoke with customer on clear, dishwasher magic and Quantum finish max soap."
Near Belton, TX 76513
Al
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived to install previously ordered part. Removed and replaced the harness.Unit tested as designed with no error codes.Zip tied the drain hoseCall Whirlpool Tech line and spoke with Chris @ Tech LineJOB COMPLETE
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
DRYER WHIRLPOOL WGD5000DW3 "arrived on site to inspect dryer not operating. Upon further inspection, I turned the unit on but the drum did not turn. Keeping the door open, I pressed the door switch closed and turned the unit on and turned the drum by hand and it operated. I removed the front panel and checked the motor and pulley and found it to be good. I did find that the belt was frayed and will need to be replaced. I removed the back panel and removed the vent chute and found some markers that were possibly jammed in the blower wheel keeping it from turning. I removed the debris and tested the unit and it operated as designed. I removed and replaced the dryer kit consisting of the belt, tension pulley and two rollers. Tested the unit and it operated as designed. No lint observed during service, job completed."
Near Austin, TX 78750
Paul
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived onsite for the microwave with the hood lamp not working. I found no voltage from the control to the lamp. I replaced the control and the unit works as designed. Call complete. Use Authorization # WJIAH00APL1.
Near Kyle, TX 78640
Leonardo
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL MDB4949SDH3 Arrived on site to test unit for hinges throwing black powder out. Found damaged hinges replaced both hinges test unit and unit yeast good job complete. No leaks present at this time.
Near Austin, TX 78739
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 Arrived on site for intermittently no water. Removed water line installed correct water line and reducing valve powered unit on tested dispenser unit working as designed
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG320M0BB2 "Arrived on sote for f3 sensor error , ohm sensor and tested good, replaced control and Testd good with no gas leaks on site"
Near Austin, TX 78723
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for no ice. Ran diagnostics ice level sensor passed,fan motor passed ran harvest passed,no errors on icemaker ran fill test passed. Powered unit off from breaker powered unit back on to reset control controls"
Near West Lake Hills, TX 78746
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSBP25FJSS01 "Water leaking found frozen fill tube found water dripping from dispenser diagnosed faulty water valve,solenoid not fully closing part is discontinued."
Near Briarcliff, TX 78669
Cliff
Job Details: 03/29/2019
OVEN WHIRLPOOL KOCE500ESS06 Arrived on site to diagnose an oven that is giving error codes. Tested unit and found F1E0 ever saved on control indicating failed user interface. Is it interface will need to be replaced to complete repairs. As revision number was not sent with model number part brought today was incorrect. Ordering correct panel and set return date for 3/29/19.; ordrng 1 W11093254 (panl-cntrl)
Near Round Rock, TX 78665
Tyler B.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for control replacement replaced and Testd good, no leaks on sote"
Near Buda, TX 78610
Kevin
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and ran all agitations and spins in manual diagnostics. Did not find issues with washing machine. Could not duplicate reason for service call, spoke with tech line and explained there is a language barrier. Problem with washer may be difference between current and previous loading of clothing, but no unbalanced or overload errors were found. No water leaks from connections at time of service. 7724476218"
Near Austin, TX 78731
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MVWB725BW0 Arrived on site to diagnose a washing machine that is throwing error codes. Tested unit and found long drain air saved in control. Clean debris from drain pump as drain pump was locked up. Tested unit and found all is working properly at this time and no leaks were found at time of service
Near Round Rock, TX 78681
Tyler B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW8540BW1 "Arrived on site for unit leaking on clean cycle, ran unit and removed panel, found top tub ring not clipped in in rear, signs of water leakage from rim"
Near Georgetown, TX 78626
Jonathan
Job Details: 03/29/2019
REFRIGERATOR AMANA 596.7200302 "Arrived on site for refrigerator leaking water. Performed diagnostics and gained access to inlet valve while having customer dispense water. Inspected unit. Cycled ice maker and found water line disconnected from fill tube. Reconnected water line and cycled ice maker. Monitored ice maker cycle. Found fill tube frozen and due to the pressure of water causing fill tube to disconnect. Removed fill tube and thawed out. Installed fill tube and added food grade approved silicone around fill tube gasket. Cycled ice maker and monitored. All tested good, no water leaks present. Changed water filter and flushed water through dispenser. No water leaks present."
Near Austin, TX 78744
Leonardo
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site to test panel being damaged. Found damaged panel, replaced panel testa unit and unit test good no damaged found on new panel job complete."
Near Austin, TX 78759
Tyler B.
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW9400SW00 "Arrived on site for loud unit. Ran unit and found bearings in motor failed, unit will need motor to complete No leaks on site Motor. ; ordrng 1 WP8182793 (motor-drve)"
Near Leander, TX 78641
James
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and tested operation. Customer had run a cycle before arrival and I found all dishes still wet after cycle. Ran diagnostics and found that the heater is not cycling on
Near Spicewood, TX 78669
Cliff
Job Details: 03/29/2019
RANGE KITCHENAID KDRS467VSS0 Arrived on site to install anti-tip bracket for range. Used screws and installed bracket to home and tested unit. Found all is functioning properly at this time. No further repairs are needed.
Near Austin, TX 78723
Scott
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4900XW0 "Arrived on site for no start dryer . Checked power, element ,thermostat ,door switch , push to start switch . All checked good . 1 WP8566184 (timer) and 1 WPW10117655 (relay-pts)"
Near Austin, TX 78757
Wesley
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and found bent hinge receivers. Replaced receivers. All checks good. Unit is now operating as designed.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFC302EBS00 "Arrived on job to install gasket. Installed gasket,test functionality. All operation normal."
Near Waco, TX 76705
Steve C.
Job Details: 03/29/2019
RANGE WHIRLPOOL KDRP463LSS08 Arrived on site for the unit is not working. Tested the unit and found the control and oven control is shorted. Found the zodiac control is discontinued. Office will need to contact extended warranty. ; ordrng 1 8302210 (cntrl-elec) and 1 CNOTE (DISCONTINUED )
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL MQU2057AEWM1 Arrived on site for ice on bottom of freezer. Inspected unit and found kinked and clogged drain tube. Steamed and defrosted ice buildup. Cleared and unkinked drain tube. All operations are normal. No water leaks present at time of service.
Near Austin, TX 78759
Paul
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 Arrived onsite for the refrigerator making a rattling noise. I found the diffuser failing causing the noise. Need to replace the diffuser to complete service. Ordering W11236851 DIFFUSER. RS for Fri 3/29.; ordrng 1 C-NOTES (MS IS REQUESTING AN AFTER 12:00PM APPOINTMENT.) and 1 W11236851 (DIFFUSER)