Service History 829

Near Austin, TX 78752
Cliff
Job Details: 09/18/2019
WASHER WHIRLPOOL WFW6620HC0 Arrived on site to diagnose a washer that is leaking. Tested unit and found door bellows is torn. Replaced Bellows and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Austin, TX 78758
Tyler B.
Job Details: 09/18/2019
WASHER WHIRLPOOL WFC7500VW Arrived on site for unit not starting. Found unit full of water. Not draining. Unit is stacked and in tight areas will need 2 man to remove dryer and disassemble washer. ; ordrng 1 CNOTE (2MAN ) and 1 CNOTE (OFFICE RS )
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/18/2019
DRYER LG DLE1101W Arrived on site for dryer it’s running all the time main board is bad. ; ordrng 1 EBR71725805 (MAIN BOARD )
Near Cedar Park, TX 78613
Lou
Job Details: 09/18/2019
MICROWAVE JENN-AIR JMW2430DP02 arrived on site to inspect oven convection fan not working. I placed the unit in diagnostics and tested the convection fan ad it failed. I pulled the unit from the wall and tested ohms to the fan motor and it was open. I tested voltage from the control and it showed 118V. I removed and replaced the convection fan motor and retested and the unit operated as iced customer of my findings and repairs. Job completed.
Near New Braunfels, TX 78132
Kevin
Job Details: 09/18/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site and inspected oven and found display is not operating, replaced control panel and oven is now operating properly. Job complete"
Near Jonestown, TX 78645
James
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and tested operation. I found that the actuator is not shifting from spin to agitate. I found splutch is not sliding on gearcase due to damaged teeth on gearcase and splutch and has broken the actuator arm. Unit will need new gearcase, cam and actuator to repair. When attempting to remove the wash plate I found it is seized to the drive shaft. I will need to return with wash plate, gearcase, cam and actuator to repair; ordrng 1 W10752283 (washplate)"
Near Temple, TX 76504
Al
Job Details: 09/18/2019
FREEZER WHIRLPOOL WZC3122DW01 "Arrived to inspect chest freezer with an apparent leak from the compressor area..Checked unit after customer plugged it in and discovered a hissing noise from the UV drier area. Advised customer to unplug the unit to avoid and exposure to the refrigerant.Ordering compressor, access valve, drier UV and start device.Also sealed system tech.CNOTE 2HOURS CUSTOMER WILL BE ON VACATION UNTIL 10/11/19.Office to reschedule with customer ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE2 (2 HOURS) and 1 TJ90ZF8404 (ACCESS VALVE) and 1 WPW10143759 (DRIER UV) and 1 WPW10750849 (COMPRESSOR )"
Near New Braunfels, TX 78132
Robert
Job Details: 09/18/2019
RANGE KITCHENAID KDRU783VSS03 "Arrived on job for complaints of F1E1 code. Ran diagnostics and confirmed code. Test in diagnostics recommend replacement of control left side appliance manager After replacement now getting code F6E0 communication error, check connections in tech sheet and rescue connections code still there. Ordered new control per tech sheet notes.; ordrng 1 W10876298 (cntrl-elec)"
Near Cedar Park, TX 78613
Lou
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "arrived on site to inspect refrigerator insulation coming out of metal. Upon further inspection, I found that the unit has a large gap in between the cabinet and the chassis at the door openings. Using manufacturers approved silicone, I sealed the gaps. No water leaks observed during service, job completed."
Near Waco, TX 76704
Arthur B.
Job Details: 09/18/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite for customer complaint of no display on control of range. Checked incoming voltage and found 240v between both L2 and Neutral. Advised of findings. Customer will have electrician correct issue.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/18/2019
OVEN ELECTROLUX EW30W65GS6 Arrived on site for no heat in lower oven. Removed oven from wall and reset the thermal fuse. Tested unit. Unit now operates properly.
Near Robinson, TX 76706
Arthur B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Arrived onsite for customer complaint of SxS refrigerator not making ice. Found fill tube frozen. Removed all ice from tubing and ran test to call for water. Advised customer to observe icemaker. If problem reoccurs, will need to reorder FC door. All water connections were dry at time of service."
Near Elgin, TX 78621
Cliff
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Arrived on site to replace rollers assembly for refrigerator. Replace part and tested unit. Found all is functioning properly at this time. No leaks were found as unit is not hooked up to water.
Near Austin, TX 78729
Tyler B.
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for unit with in even handles. Dents on L and R sides of cabin. Was able to correct cabin dents with dent removal. Door corner was also dented/pinched. (Took pics) and will need replaced. To complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 LW10912110 (dor-fip) and 1 W11223753 (nameplate)
Near Austin, TX 78723
Cliff
Job Details: 09/18/2019
DISHWASHER IKEA IUD8555DX1 Arrived on site to diagnose a dishwasher with a handle that will not stay on. Found mounting bolts inside door not properly secured. Separated door and corrected mounting bolt issue. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Killeen, TX 76549
Al
Job Details: 09/18/2019
WASHER ROPER RTW4516FW2 "Arrived to install previously ordered parts.Remand replaced the gear case, harness and capacitor.Reassembled and unit finally tested as designed.All water lines were dry at the time of service Job complete"
Near Austin, TX 78703
Wesley
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW7500GW2 Arrived on site and found unit operating as designed. Was advised of control console issues intermittently. Reset and found all functions passing. Advised customer on use and care.
Near Austin, TX 78739
Leonardo
Job Details: 09/18/2019
DISHWASHER MAYTAG MDB8969SDM3 Arrived on site to replace housing and nut. Replaced housing and nut. No leaks present at this time. Job complete.
Near Austin, TX 78748
Leonardo
Job Details: 09/18/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site to test unit for unit not igniting. Test unit and found ignitor not working correctly will need to order new holder W11230935. ; ordrng 1 W11230935 (ORIFICE HOLDER)
Near Round Rock, TX 78665
Paul
Job Details: 09/18/2019
DISHWASHER WHIRLPOOL WDF520PADM7 (DZ) Arrived on site for dishwasher with broken dispenser door. Found crack in dispenser plastic housing causing it not to latch at all. Removed door skin and replaced dispenser. Verified proper operation and door latching. No water leaks found at this time. Call complete.
Near Kyle, TX 78640
Robert
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job for complaints of refrigerator temperature too warm. Found the diffuser not opening causing temperature to warm. Replaced diffuser and test. No leaks detected at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 09/18/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 "arrived on site to inspect microwave making humming noises. Upon further inspection, I turned the unit on and it began to make a loud humming noise and was not heating, I removed and replaced the magnetron, capacitor and diode and retested. Unit operated as designed. Job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 09/18/2019
ICE MACHINE KITCHENAID KUID508ESS1 Arrived on site and installed ew recirculating pump. Tested operation and found unit working properly. Job complete
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/18/2019
FREEZER WHIRLPOOL WZF34X18DW03 Found freezer was 22 degrees needs compressor ; ordrng 1 2HOURSEALEDSYSTEM and 1 NEEDSCOSTAPPROVAL and 1 SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WPW10750849 (compressor)
Near Austin, TX 78723
Cliff
Job Details: 09/18/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to diagnose and range with a burner that will not stop trying to ignite . Tested unit found no mechanical failures at this time. Advised homeowner moisture may have entered switch causing switch to misfire. Now that moisture has evaporated all is working properly and no further repairs are needed.
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/18/2019
WASHER WHIRLPOOL LTE5243DQA Arrived on site for unit that is leaking water on the left side. Tested unit to find that the fill hose and the siphon break at fallen down and were leaking. Will order and replace both. ordrng 1 WP356363 (siphon) and 1 WP692699 (hose)
Near Austin, TX 78728
Tyler B.
Job Details: 09/18/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for unit with gas complaints. Tested unit and found igniter was was failed. Not glowing enough to ignite causing gas odor. Replaced igniter and tested good.no gas leaks on site
Near Round Rock, TX 78681
Jonathan S
Job Details: 09/18/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site to install previous diagnosed part. Performed diagnostics mode and checked fault codes and found none. Ran automatic test cycle and found completed. Ran manual spin and agitation cycles. Removed belt, cam and control, installed new. Ran calibration cycle. Tested in normal run cycle. All tested good, no water leaks detected. Called tech support and Curt and went over prior service and repair. (SR# 7725890592)"
Near New Braunfels, TX 78130
Robert
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on job for complaints of warm temperature in refrigerator and freezer. Called tech line and spoke to Scott. Recommend replacement of three way valve tech line said the control is putting too much to refrigerator side because valve error. Talked to CS and recommend to also replace control, UI and harness. ; ordrng 1 CNOTE (SS TEC) and 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W11089931 (panel-ui) and 1 W11094466 (valve) and 1 WPW10143759 (dryer)"
Near Leander, TX 78641
Lou
Job Details: 09/18/2019
REFRIGERATOR WHIRLPOOL WRSA71CIHZ00 "arrived on site to inspect refrigerator door damage. Upon further inspection, I found a small dent in the upper right corner of the RC door. I removed ad replaced the door/handle and leveled the un"
Near Dripping Springs, TX 78620
Brandon
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of freezer having frost build up, found top of freezer gasket was not sealing near both corners. I adjusted the magnet on the gasket and adjusted the freezer tracks, raised the freezer door, and sealed cabinet. Unit tested good, and all fan motors and thermistors tested good."
Near Jonestown, TX 78645
James
Job Details: 09/18/2019
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site and installed new evaporator drain pan from new assembly. Verified proper seal to drain. Job complete
Near Austin, TX 78731
Tyler B.
Job Details: 09/17/2019
OVEN KITCHENAID KODE507ESS04 Arrived on site for unit pushing air from bottom. Found operation normal and explained customer break down of how unit works and cools.
Near Austin, TX 78704
Wesley
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and found unit operating as designed. Advised customer on taping issues causing frost build up. Removed some ice. No sealing issue after timing adjusted. All checks good.
Near Austin, TX 78741
Scott
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW4800BQ1 Arrived on site for agitator keeps popping off . Found plastic around agitator bolt cracked and some of it missing . Replaced agitator . All checked normal . Nonwater leaks detected at time of service . Job complete .
Near Austin, TX 78737
Scott
Job Details: 09/17/2019
DRYER WHIRLPOOL WGD5620HW0 "Arrived on site for noisy dryer , found left side cabinet dented and bent in front . Straightened out corner . Padded under motor . Unit has quieted down . No lint build up at time of service . Job complete."
Near Austin, TX 78746
Leonardo
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for door not staying ope. Test unit and found missing pad. Replaced pad test and unit test good
Near Cedar Park, TX 78613
Jonathan S
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for refrigerator RC not cooling. Inspected unit and work area. Found no frost pattern on RC. Performed diagnostics mode and tested C thermistor and passed. Ran test 4 and on step 4 found frost pattern developing. Found control not reading RC thermistor. Replaced RC thermistor assembly and main control. Tested operation, all tested good. No water leaks present."
Near Georgetown, TX 78633
Cliff
Job Details: 09/17/2019
WASHER WHIRLPOOL 110.266325 Arrived on site to diagnose a washing machine that leaked during cycle. Tested unit and cannot duplicate any failures today and all parts and components are operating properly. Advised homeowner pressure switch may have stuck or valve may have not closed properly. But as I was not able to duplicate any failures with either part no repairs were done today. No leaks were found at time of service.
Near Kingsland, TX 78639
James
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS576FIDM00 Arrived on site and tested operation. I found unit has good water flow with filter removed and begins chattering when filter is installed. Inspected valves in filter head and found the the output valve needle is not dropping down completely. Installed new housing and tested operation. U it tests good. Job complete
Near Austin, TX 78704
Wesley
Job Details: 09/17/2019
WASHER MAYTAG MHW5500FW1 Arrived on site and found unit operating as designed. found everything filling properly no fill errors in diagnostics. Cleared loflo error. Advised customer on findings. All checks good. Double checking unit operating after plumbing repair on cold water line.
Near Belton, TX 76513
Al
Job Details: 09/17/2019
WASHER MAYTAG MVWC565FW1 Arrived to inspect washer not starting issues.Checked the outlet and discovered the customer has an open ground hot reversed.Ran diagnostics test mode and unit gave no error codes.Unit tested as designed.All water lines were dry at the time of service.Customer will seek an electrician for repairs to the outlet.Job complete.
Near Burnet, TX 78611
James
Job Details: 09/17/2019
MICROWAVE MAYTAG MMV4205DS Arrived on site and found main fuse has failed and all 3 switches have discolored common terminals. I found failure to be the primary switch fused together. Installed new interlock switches and fuse. Tested operation and found unit working properly. Job complete
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for “door not closing properly” complaint. Inspected unit and found door had jumped off hinge. Reset door. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78738
Andy
Job Details: 09/17/2019
DRYER WHIRLPOOL WED72HEDW1 Arrived on site for dryer making noise. Tested and inspected unit and found no noise issues with unit. Upon closer inspection found loose panel slightly vibrating. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near Georgetown, TX 78626
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site for icemaker falling off the wall. The top two running screws were extremely loose. Corrected mounting screws. All water connections are dry.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site today goes a refrigerator that is over cooling in fresh food section. Tested unit and found air diffuser thermistor faulty. Replaced air diffuser and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Cliff
Job Details: 09/17/2019
DRYER GE GTD65EBSJWS Arrived on site to diagnose a dryer that is not heating. Found wiring harness burnt at heater connection due to improper repair by previous company. Wiring harness will need to be replaced to complete repairs. Office will need to set a return appointment due to part availability.; ordrng 1 WE15X25655 (harness elec asm)
Near Killeen, TX 76541
Al
Job Details: 09/17/2019
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer that was apparently not rinsing.The second complaint was it wasn’t spinning.Tested the unit in diagnostics test mode and unit preformed all designed functions to include rinse, agitate, drain and spin.Job complete"
Near Pflugerville, TX 78660
Joseph C.
Job Details: 09/17/2019
RANGE WHIRLPOOL WCG55US0HS00 "Arrived on site for “burners not burning correctly” complaint. Inspected unit and found incorrect burner caps installed. Removed and replaced burner caps. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Paul
Job Details: 09/17/2019
WASHER MAYTAG MVWC465HW0 "(Dz) Arrived onsite to install previously diagnosed parts. Installed new main control, calibrated and ran auto diagnostic. All is working properly at this time. Cycles fully complete properly. No water leaks found at time of service. Call complete."
Near Leander, TX 78641
Thomas L.
Job Details: 09/17/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site for oven not heating properly per inspector. Set unit to 350 and observed temperature swings. The temperature swings averaged 349°. The unit is working properly as designed. This is an unoccupied home and the door was open for repair. Notified builder via phone.
Near Austin, TX 78748
Scott
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW4850HW1 Arrived on site for washer banging . Found front suspensions a bit weak . Replaced suspensions . Ran diagnostics and calibration . All checked normal . No water leaks detected at time of service . Job complete.
Near Austin, TX 78744
Leonardo
Job Details: 09/17/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for fan not working. Test unit and found bad control board. Replaced board test unit and unit test good. Job complete
Near Austin, TX 78705
Leonardo
Job Details: 09/17/2019
OVEN WHIRLPOOL KOST100ESS03 Arrived on site to test unit for bottom plate no installed to unit. Secured unit with screws test unit an dunit test good job complete
Near Liberty Hill, TX 78642
James
Job Details: 09/17/2019
COOKTOP WHIRLPOOL WCE97US0HS00
Near Cedar Park, TX 78613
Lou
Job Details: 09/17/2019
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer switch. Upon further inspection, I found that the start switch had fallen off it mount on the console. Removed the console back panel and remounted the switch and tested. Unit operated as designed. No lint observed during service, job completed."
Near Manor, TX 78653
Joseph C.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for “not cooling/freezer door not closing” complaint. Per my previous diagnosis, removed and replaced left and right freezer door brackets. Unit checks good. No leaks detected, at time of service."
Near Wimberley, TX 78676
Brandon
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for customer complaint of unit not cleaning properly, found missing screw that holds upper spray arm in place, I added screw, unit tested good, instructed customer to use rinse aid and clean unit every month."
Near Georgetown, TX 78633
Lou
Job Details: 09/17/2019
COOKTOP KITCHENAID KCGS950ESS02 "arrived on site to inspect cooktop burner. Upon further inspection, the customer advised that the middle burner valve got stuck when they turned it halfway. I tested all burners and all burners operated as designed. I tested the middle burner and found that the valve gets difficult to turn halfway. It appears that the valve is possibly bent or something inside the valve is keeping it from turning smoothly and will need to be replaced. Also found that one of the bezels has come unglued and will need to be replaced. I am ordering the middle valve and CNOTE-LSO PER CUSTOMER REQUEST. No gas leaks detected during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 1 W11199023 (VALVE-BRNR )"
Near Austin, TX 78723
Joseph C.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF560SMYM05 . Arrived on site for “not cooling” complaint. Per my previous diagnosis, removed and replaced thermistor with thermistor kit, per service pointer. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78745
Scott
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW9151YW00 "Arrived on site for wet loads at end of cycle . Customer stated unit would sometimes drain sometimes not . Removed drain filter trap , found Large button in drain motor propeller . Removed button . Ran diagnostics all checked normal . No water leaks detected at time of service
Near Temple, TX 76504
Al
Job Details: 09/17/2019
WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer not spinning.Put unit in diagnostics mode and unit did not spin, only clicked and shut off. I got an F7E9 locked rotor stator error code.While attempting to remove the 7/16 screw the unit was on so tight, it burned out my drill and it began smoking and quit on me.Ordering rotor stator and will return with the clutch, gear case.Needs more work.Office to reschedule with customer ; ordrng 1 W10754158 (STATOR) and 1 W10754161 (ROTOR) and 1 W11161960 (AGITATOR ) and 1 WP90767 (SCREW)"
Near Cedar Park, TX 78613
Lou
Job Details: 09/17/2019
OVEN WHIRLPOOL RBS305PRS00 "arrived on site to inspect oven door handle. Upon further inspection, I found that the oven door handle was hanging on the left side. I removed the door and disassembled it to find the screws inside the door. I screwed the handle back in place and reassembled the door and tested. Door is operating as designed.Job completed."
Near Austin, TX 78746
Tyler B.
Job Details: 09/17/2019
WASHER MAYTAG MHW8630HW0 Arrived on site for unit not filling with water. Found valve faulty. Replaced valve and tetsed good. No leaks on site
Near Buchanan Dam, TX 78609
James
Job Details: 09/17/2019
DISHWASHER MAYTAG MDB8959SFZ4 "Arrived on site and tested operation. I found drain circuit short error, drain stuck on and shorted owi sensor fault. Unit will need new owi sensor, control and drain pump to repair. ; ordrng 1 W11084121 (sensor) and 1 WPW10348269 (drain pump)"
Near Lakeway, TX 78738
Brandon
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL KBFN402ESS02 "Arrived on site for customer complaint of something falling off butter bin, and freezer drawer not opening, found metal seal of butter bin fell off, I reapplied the metal seal, tested good. Also found the drawer inside of freezer was off the tracks on the left side, I placed drawer on its tracks and tightened set screw. Unit tested good."
Near San Marcos, TX 78666
Luis
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Arrived on site for no cool. Removed evaporator cover found oil on evaporator line where thermistor clips to evaporator. Installed a new evaporator,secured thermistor to suction line with foil tape and a zip tie tie,installed a new filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Leander, TX 78641
Lou
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "arrived on site to inspect refrigerator. Upon further inspection, I found undo rust spots on both the RC & FC doors. Attempted to clean the doors with the cleaner provided by manufacturer and the spots did not come off. Attempted to clean with stainless steel cleaner and the spots remained. I am ordering both doors (RC & FC) and office to schedule return service.No water leaks observed during service.; ordrng 1 LW10648583 (dor-fip SS) and 1 LW10648584 (dor-fip SS)"
Near Round Rock, TX 78665
Cliff
Job Details: 09/17/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to diagnose an oven that is giving error codes. Found user interface communication error and fan speed error saved in control. User interface will need to be replaced to complete repairs. ; ordrng 1 W11296171 (UI)
Near Austin, TX 78758
Cliff
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS01 Arrived on site to diagnose a refrigerator that has frost building around ice dispenser. Found dispenser door not fully closing causing air leak and ice formation. Reset dispenser door to proper position and tightened tension spring. Tested unit and found all is functioning properly at this time.
Near Austin, TX 78750
Paul
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID WFW6620HC0 "(DZ) Arrived on site for washer that was showing excessive vibration and movement. Removed lid and back panel to check on suspension. Suspension is tight. Found 2 screws for pedestal mount that were loose and unsecured, causing movement on the back side. Tightened securing screws and releveled washer. Found washer movement reduced to normal. All is working properly at this time. No water leaks detected at time of service. Call completed."
Near Austin, TX 78731
Tyler B.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for unit intermittently making ice. Removed ice maker and found heater wires burnt. Originally tech was going to order door, but found out after line can be replaced in this model. contacted customer to correct information. Will need to return"
Near Austin, TX 78749
Luis
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for water leaking. Removed top cover,found water line from icemaker fill to valve not fully inserted to valve. Installed tube correctly to valve"
Near Cedar Park, TX 78613
Jonathan S
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Arrived on site for refrigerator making loud noises when dispensing ice. Tested ice dispenser and found noise normal but not dispensing crushed ice. Remove ice from bin and inspected, found bucket broken. Removed ice bin and installed new. Tested ice operation. All tested good, no water leaks present."
Near Austin, TX 78759
Wesley
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived on site and found compressor not operating. Found voltage to compressor but no function. Unit is completely warm. All fans are running. Ordering sealed system repair to complete. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W10780378 (compressor) and 1 WPW10143759 (dryer)
Near Manor, TX 78653
Joseph C.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for “lights out in freezer and fresh foods” complaint. Inspected unit and found lights out or flickering on ice maker and freezer. Removed and replaced lights on ice maker and freezer. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78745
Scott
Job Details: 09/17/2019
DRYER AMANA NED4655EW1 "Arrived on site for dryer making a lot of noise . Found felt was sitting on top of dryer . Found some rubbed spots on drum , bulk head looked in good shape . Ordering drum . Please call to set return visit . No lint build up at time of service .; ordrng 1 W10899578"
Near Austin, TX 78746
Leonardo
Job Details: 09/17/2019
DISHWASHER KITCHENAID KDTE334GPS0
Near Austin, TX 78745
Scott
Job Details: 09/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for dead dishwasher . UI is not powering up. Checked power at junction box . Power is going into control .replaced board . Unit is now powering up . Ran diagnostics , all checked normal . No water leaks detected at time of service . Job complete ."
Near Kingsland, TX 78639
James
Job Details: 09/17/2019
OVEN JENN-AIR JJW3830DP02 Arrived on site and tested operation. I found unit has F1E1 error and will not function. Unit will need both appliance managers replaced to repair; ordrng 1 W10821712 (cntrl-elec)
Near Austin, TX 78759
Wesley
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW7500GC0 Arrived on site and found unit condition unchanged.called techline and was advised that unit latch is defective after a number of tests. Ordering latch to repair. ; ordrng 1 W10810403 (lid lock assy)
Near Austin, TX 78701
Wesley
Job Details: 09/17/2019
OVEN KITCHENAID KSGG700ESS0 Arrived on site and found unit blower fan error. Advised customer on repair. All checks good. unit is now operating as designed.
Near Killeen, TX 76543
Al
Job Details: 09/17/2019
RANGE WHIRLPOOL WFE540H0ES2 "Arrived to inspect range with no power.Removed the lower rear panel and discovered the block terminal, harness and range cord we’re damaged at the black wire.Unit will need a harness, block terminal, control and cord for repair.Customer will purchase her own range cord.; ordrng 1 W11134549 (HARNESS )"
Near Kyle, TX 78640
Brandon
Job Details: 09/17/2019
WASHER MAYTAG MVWC565FW1
Near Leander, TX 78641
Jonathan S
Job Details: 09/17/2019
DISHWASHER JENN-AIR JDB9800CWP2 "Arrived on site for dishwasher tripping circuit breaker. Inspected unit and work area. Found rust buildup on element and tub (see SD-QuickPic). Performed diagnostics mode and found fault code 6-2 electrical valve failure. Monitored test cycle, measured amp draw to element and found at 6.8 amps. Found test cycle completed. Called tech support and spoke with Andrew. Found unit on GFCI circuit breaker. Durning services ran 2 test cycles and circuit breaker did not trip. Spoke with customer on circuit breaker. Recommend to run dishwasher magic through unit to remove rust buildup. All tested good, no water leaks present. (SR#7725618256)."
Near Copperas Cove, TX 76522
Al
Job Details: 09/17/2019
OVEN WHIRLPOOL WOS72EC7HS Arrived to inspect wall oven display issues I photographed the M/S and made sure the unit was in fact working as designed with no errors.Job complete
Near Austin, TX 78753
Cliff
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Arrived on site to replace compressor for refrigerator. Tested unit and found evaporator completely encased in ice due to defrost failure. Tested defrost system and found heater and thermal fuse is good. This indicates control board failure. Control board will need to be replaced complete repairs. Compressor and other ordered parts are not needed for this repair.; ordrng 1 W11179226 (CONTROL BOX)
Near Leander, TX 78641
Lou
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW96HEAC0 "arrived on site to inspect washer error codes. Upon further inspection, the customer advised that another repair company was out approximately two weeks ago and replaced the valve due to the F8E1 error code. I placed the unit in diagnostics showing error codes F8E1 & F8E2. Cleared the codes and continued with testing. The unit operated as designed. Customer er advised that the unit will run just fine on Normal cycle but doesn’t dispense water on whites or towels selection. I removed the hose connections and f mud debris in the hot water side of the valve. Also found that the customer is washing on hot water in whites and towels selections. I removed and replaced the valve and retested. Unit operated as designed. I tested the unit on Whites cycles and the unit dispensed hot water. I demonstrated to the customer and advised of my findings/repairs. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 09/17/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site and replaced control. All checks good. Unit is now operating as designed
Near Austin, TX 78758
Wesley
Job Details: 09/17/2019
WASHER WHIRLPOOL MVWX655DW1 Error f7e6 with new motor and cap. Unit spinning for one sec during manual test then stopping. Sending lower harness d2c per tanner request. All else checks good. ; ordrng 1 D2C (PER SUPERVISOR TANNER) and 1 W11095106 (harns-wire)
Near Wimberley, TX 78676
Brandon
Job Details: 09/17/2019
WASHER WHIRLPOOL WTW7040DW1 "Arrived on site for customer complaint of unit making noise, found F0e5 error code in diagnostic mode, ran diagnostic tests, and calibrated unit, no noise at time of service, instructed customer to clean unit with washing machine cleaner."
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KSSO48QTX00 Arrived on site for unit that would not dispense ice. Tested unit and could hear the auger motor running but the ice bin was not turning. Remove motor cover to find a solid block of ice in casing the auger motor. Did not remove block of ice for fear of breaking wires in the door. Customer needs to shut the unit off to melt the ice in the Motor compartment. She will contact me to let me know when she could do that so that we can reschedule this work.; ordrng 1 W10822635 (motor) and 1 WP2318082 (shaft)
Near Driftwood, TX 78619
Luis
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site for cooling issue. Found fresh food not cooling correctly,found diffuser not fully opening replaced diffuser assembly,checked air flow good."
Near Kyle, TX 78640
Kevin
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW8540FW "Arrived on site and found washer is unplugged, after reconnecting to power drain pump is running constantly set washer into a diagnostic cycle and found saved codes F3E1, f8e3, found one bathmat inside of washer heavy with water. After clearing bathmat and resetting washer and clearing pressure hose washer will now complete a diagnostic cycle. If issue continues, pressure hose, water level switch, air trap, and control will be needed. No water leaks from connections at time of service, job complete"
Near Temple, TX 76502
Al
Job Details: 09/17/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect washer tripping the breaker.Discovered the entire residence except 4 outlets and GFCI outlets.Customer called builder and was directed to an electrician that will fix the issue.
Near Georgetown, TX 78633
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR KITCHENAID KFXS25RYMS5 Upon arrival found fridge leaking bottom of freezer. Inspected found freezer is full of ice pulled unit out put new drain line in drain pan. cleaned all the ice out of bottom of freezer 1 year warranty all water line are dry
Near Austin, TX 78702
Leonardo
Job Details: 09/17/2019
DOWNDRAFT WHIRLPOOL UXD8630DYS2
Near Georgetown, TX 78628
Thomas L.
Job Details: 09/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Upon arrival unit light switch is broken. Pulled old one out put new one in ran unit 1 yer warranty all lines are dry
Near Austin, TX 78704
Wesley
Job Details: 09/17/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site and was unable to enter diagnostics. It the unit will not spin except a quarter turn at the beginning of a cycle. I’m ordering the control to repair. Latch seems to be engaging properly. ; ordrng 1 W11334605 (LATCH)