Service History 829

Near Austin, TX 78748
Leonardo
Job Details: 03/29/2019
DISHWASHER GE GDF510PSD6SS Arrived on site to test unit for unit not letting you select heat dry. Found customer trying to select heat dry on rinse cycle. Advice customer that you can not select heat dry on rinse cycle. You can only select heat dry on normal cycle or heavy not on rinse. Turned heating element on manually and heater working correctly. Job complete no leaks present at this time.
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived onsite for customer complaint of dishwasher not starting. Found control would click and UI would shut off and on. Removed control, sump n motor and door latch. Installed all new replacements. Reassembled and tested. Unit still would click on and off. Inspected all wiring and found no signs of shorts. Called WPL Techline JK SR#7724482077. Advised to have UI keypad changed due to possible short in 5V system. Ordering UI. R/S for Friday 3/29. All water connections were dry at time of service.; ordrng 1 W11028325 (UI)"
Near Belton, TX 76513
Arthur B.
Job Details: 03/29/2019
ICE MACHINE WHIRLPOOL GI15PDXZS1 Arrived onsite for customer complaint of ice machine shuts off intermittently. Confirmed issues. Found external drain pump hose kinked in rear. Was able to adjust drain hose to free kink. Unit now drains as intended and does not shut off. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site and removed remaining Evap ice. Then replaced Evap harness and cover. Insulated with truck stock permagum per techline past advice. All checks good.
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
REFRIGERATOR GE PSB42YSKBSS Arrived on site and found no power to solenoid for icemaker because harness came incorrect form factory. New parts not available. All else checks good. Advised customer no ice condition.
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "arrived on site to inspect refrigerator door handles. Upon further inspection, I found the pre drilled hole in the left RC door was not aligned causing the screw to be loose. Used small screwdriver to align the outer panel and inner frame, reinstalled screw and refit handle. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
DRYER MAYTAG MEDC215EW1 "arrived on site to inspect dryer operations. Upon further inspection, the customer advised that the unit shuts down mid-cycle and trips the breaker. I tested the units airflow using a dryer vent test kit and the unit failed all three times tested. I inspected the dryers components and tested ohms to all and all were good. I found that the metal plate in the element was burnt and badly warped and would eventually crack or ground out. I checked voltage at the outlet and terminal block and got 250V. I checked voltage at the motor and it was good ad checked the door switch and it was good as well. I checked the breaker and it appears to be an older one. I removed and replaced the element and recommended the customer to have an electrician inspect the breaker. No lint observed during service, job completed."
Near Georgetown, TX 78628
Tyler B.
Job Details: 03/29/2019
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site for unit not turning left back burner, found switch failed, replaced switch and tested good."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for “not heating” complaint. Per my previous diagnosis, removed and replaced temperature selector switch. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78731
Tyler B.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on sote for broken door. Found handle was too tight and caused glass to shatter, replaced door and tested good, no leaks on site"
Near Austin, TX 78748
Scott
Job Details: 03/29/2019
OVEN WHIRLPOOL GGG390LXS05 Arrived on site for range leaking gas . Used leak detected on all fittings . Turned gas on .no leaks detected . Both ovens and top burners all functioning normally still no leaks or the smell of gas . Tested in cabinets at shut off valve . All checked normal and no leaks detected at time of service .
Near Georgetown, TX 78633
Arthur B.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived onsite for customer complaint of dishwasher not draining. Tested unit and found drain pump not moving water. Removed and replaced drain pump. Reassembled and tested unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW87HEDC0 Arrived on site for locked door and failure code for no fill. Replaced failed pressure switch. Also replaced control for locked door. Customer ran one successful load after I departed. Will contact customer again tomorrow for her report. ; saved tckt
Near Austin, TX 78746
Scott
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW92HEFC0 Arrived on site for clogged valves . Removed sediment cups and flushed water lines / cups out . Ran diagnostics cycle all checke good no water wake detected at time of service . Job complete .
Near Austin, TX 78754
Joseph C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354ESS3 "Arrived on site for “poor wash performance” complaint. Inspected unit and found diverter connection to be barely in receptacle. Inserted connection into receptacle. Tested unit, unit is performing as designed. No leaks detected, at time of service."
Near Kyle, TX 78640
Robert
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL ED5LVAXWQ00 "Arrived on job for complaints of cooling issue. Found small frost pattern on evaporator. Took off kick plate and found large build up of lint/dust throughout condenser . Cleaned condenser and surrounding areas thoroughly, frost pattern improved greatly all functionality working properly. No leaks detected at time of service."
Near Austin, TX 78754
Joseph C.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on site for no power to unit/not starting” complaint. Inspected unit and found cutoff and high limit fuse blown. Removed and replaced cutoff and high limit fuse. Tested unit. Unit is performing as designed. No leaks detected, at time of service. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Austin, TX 78744
Scott
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE LFTR1832TF0 Arrived on site leaking around the fresh air and light assembly in fresh food . Removed evap cover and drain pan . No Ice build up detected . Poared a cup of water down drain hole and it went straight into fresh food . Called tech line Sr # 82484196. Told to install drain tube kit part 5303918261. Please set return visit .; ordrng 1 5303918261 (drain tube kit)
Near Buda, TX 78610
Kevin
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived on site and inspected refrigerator and found no ice production, replaced icemaker and cleared frozen ice fill tube. Also found water will not dispense with current filter in place. Customer has a bypass and a new filter and it works properly with either, if issue persists a new water reservoir and filter housing should be replaced. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Arrived on site for the unit is not freezing or cooling. Tested the unit and found the evaporator cover is frosted over. Thawed out the ice and found the evaporator motor is not turning on. There’s 120 volts to the motor. Replaced the evaporator motor and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site. Check for no operation issues. Found loose connection at control not allowing display to kick on. Repositioned connector and reconnected to control. All functions tested OK. John complete
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
WASHER MAYTAG MVWB850WL0 Arrived on site for the units latch lock. Tess of the units and found the latch is broken. Replace the latch and test of the unit. Unit works properly and all water connections were drying at the time of service.
Near Austin, TX 78744
Kevin
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE LFTR1832TF0 "Arrived on site and inspected refrigerator and removed Control box housing and found drain nozzle is locked, took multiple pictures used steamer to clear it. Also use the steamer and a quarter inch waterline to ensure that the drain line is clear all the way through the cabinet of the refrigerator. No further repair is required at this time, no water leaks from connections at time of service, job complete."
Near Hutto, TX 78634
Andy
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/29/2019
COOKTOP WHIRLPOOL WCG97US0DS00 "Arrived on site for cooktop having burnt spot and not able to remove. Inspected unit and spot. Attempted to remove spot, some of it removed. Spoke with customer on cleaning operations. Tested unit all tested good. Picture of spot on SD-QUICKPIC."
Near Austin, TX 78705
Scott
Job Details: 03/29/2019
RANGE AMANA AGR5330BAS3 Arrived on site for oven bottom loose . Found back or oven liner not sitting in back brackets . Reinstalled bottom liner . No gas leaks detected at time of service . Job complete .
Near San Marcos, TX 78666
Kevin
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found ice cubes are hollow, found water dispenser will energize but nothing is dispensed. Removed water filter and water will now dispense. Ran test 57 and icemaker cycled properly, ran test 45 and icemaker filled properly. Will need to bring back a new water filter housing, customer will also purchase a new filter. Used tape to hold down filter replacement switch inside of housing. Remove tape when filter has been replaced. No water leaks from connections at time of service; ordrng 1 8567668 (tie-wire) and 1 W10238156 (housing) and 1 W10702033 (reservoir)"
Near Kyle, TX 78640
Brandon
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site for customer complaint of ice maker not working, found ice maker would not power on water valve, also found faulty water valve. After replacing valve and ice maker, unit tested good.
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG515S0ES1 "Arrived on site. Check for burner and I’ve been issues. Ran oven and found temperature 80° higher. Also found left front burner intermittently not kicking on. Called tech-support and they have a new style of burner cap To help ignite burner. Will need control, sensor and cap To repair unit. Rescheduled for 3/29/19 cust requesting afternoon appt if possible ; ordrng 1 CNOTES (CNOTES ) and 1 W10881749 (CAP FOR BURNER )"
Near Spicewood, TX 78669
Cliff
Job Details: 03/29/2019
WASHER MAYTAG MVWB855DC3 Arrived on site to diagnose a washer that is leaving film on clothing. Tested unit and found pressure system fault and overload error codes saved in control. These were caused by over sudsing due to overusage of soap with a water softener. Advised homeowner on soap usage with softener system on home and best cycles and options to use for best results. No further repairs are needed at this time and no leaks were found at time of service.
Near Austin, TX 78723
Joseph C.
Job Details: 03/29/2019
DRYER WHIRLPOOL WED4616FW0 "Arrived on site for “no heat/no power” complaint. Per my previous diagnosis, removed and replaced element, cutoff, fuse and feet. Tested unit with Whirlpool vent test kit. Vent line is clogged. Not able to reconnect vent line until venting is cleaned out. Clogged venting can and will cause blown fuses, due to heat not being allowed to escape. Maintenance will need to clear venting, before unit may be operated. Unit is performing as designed, otherwise."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for “leaking water” complaint. Per my previous diagnosis, removed and replaced control and user interface. Ice box fan is working, now, but does not seem to be functioning at optimal performance. Ordering new ice box fan. No leaks detected, at time of service. Return for repairs on 04/02.; ordrng 1 W10846539 (ICE BOX FAN )"
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site to replace water tube, icemaker, and water valve for refrigerator. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed."
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH76719CS1 "arrived on site to inspect microwave with no power. Upon further inspection, I found the unit plugged in and the unit showed no power. I tested the outlet and found 124V. I removed the top grill and control panel and removed the fuse and tested it. It showed 0 ohms. I tested the switches and they were all good I replaced the fuse and tested the unit and it operated as designed. Job completed."
Near The Hills, TX 78738
Paul
Job Details: 03/29/2019
OVEN JENN-AIR JJW2827DS01 Arrived onsite for the oven to replace the control panel that was shipped to the customer from Jen-Air. I replaced the panel and set it up. I confirmed the unit had the 14.00 UI software version and took a photo. Call complete.
Near Austin, TX 78705
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM02 "Arrived on site for no cool. Unit not powering on diagnosed faulty control. Installed new control,compressor and fans powered on unit working as designed"
Near Austin, TX 78737
Kevin
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT779REYW00 "Arrived on site and inspected refrigerator and found no ice production cycled icemaker and the motor is operating properly and a valve energizes but The ice tray doesn’t fill. Removed icemaker and found fill tube is Frozen. Took one picture. Cleared ice and icemaker will now fill properly. Water dispenser in door has been operating properly since previous technician visit. No water leaks from connections at time of service, job complete."
Near Austin, TX 78753
Joseph C.
Job Details: 03/29/2019
WASHER SAMSUNG WF206BNW/XAA "I’ve done on site for “unit creating smoke, while in spin cycle” complaint. Inspected unit and found door boot worn due to basket bearings worn out. Looked up parts and found tub assembly is no longer made and no longer available.
Near Austin, TX 78722
Luis
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site for faulty compressor. Removed faulty compressor,installed new compressor and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Canyon Lake, TX 78133
Robert
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE505W0HZ Arrived on job for complaints of burner not working. Found the left front burner open. Replaced burner and test.
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW6600SW2 "Arrived on site or the unit keeps giving the overload error. Tested the unit in diagnostics and cycle number one the water would not stop filling up the tub. Found the shaft has seized onto the inner basket. The unit will need a new bearing kit shaft, and inner tub. Customer advised that he will be getting a new unit. Customer only paid for the service fee. All water connections were dry at the time of service. Advise customer not to use the units due to potential he have water damage."
Near Leander, TX 78641
Jonathan
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS03 "Arrived on site for refrigerator not cooling properly in FC. Measured temperature in FC at 6°. Performed diagnostics mode and tested RC and FC thermistor. Tested compressor speeds. Tested evaporator fans. Gained access to FC evaporator and inspected evaporator (see SD-QuickPic), found good frost pattern. Set unit to every 8 hour defrost. All tested good, no water leaks present.
Near Austin, TX 78748
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for no cool in fresh food. Fresh food evaporator incased in ice. Called tech support per tech support need to replace evaporator cover and fan motor assembly. File#7724474471. Return date set for Friday 3/29; ordrng 1 WPW10501260 (COVER EVAP)
Near Briarcliff, TX 78669
Cliff
Job Details: 03/29/2019
OVEN KITCHENAID KOCE500ESS05 Arrived on site to diagnose an oven that is taking too long to cook. Tested unit and found open temperature 20° to low. Adjusted unit through calibration settings to account for temperature offset. No further repairs are needed and all is working properly at this time.
Near Killeen, TX 76542
Al
Job Details: 03/29/2019
WASHER WHIRLPOOL WFW85HEFW1 Arrived to inspect washer with door lock code. Confirmed the complaint and removed the top cover of unit and put he unit into diagnostics test mode. The unit door latch was replaced.
Near Austin, TX 78703
Luis
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KBFS22EWMS9 Arrived on site for display blinking and unresponsive diagnosed faulty control removed faulty control installed new control powered unit on tested display unit working as designed.
Near Cedar Park, TX 78613
Lou
Job Details: 03/29/2019
REFRIGERATOR MAYTAG MFF2258VEM4 "arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that she checked the temps recently and her thermometer read approximately 50 degrees. The following day it read 32 degrees. Using my multimeter, I tested temps and in the RC=37 degrees and in the FC=4 degrees. Placed the unit in diagnostics and tested and the unit tested good. When I tested the damper, while opening, the motor was very loud. I removed the cover ad tested again and the damper door was hesitant when opening and the door began jumping as it closed. Customer agreed to the repair and paid in full. I am ordering the damper and CNOTE-LSO and scheduled return service for 04/04/19. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 1 WPW10196393 (damper control assy)"
Near Dale, TX 78616
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site for “no cool in fresh foods” complaint. Inspected unit and found evaporator covered in ice. Removed ice and found drain clogged. Cleared drain. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced freezer door. Tested and manually filled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78727
Cliff
Job Details: 03/29/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to diagnose a dishwasher that is not drying properly. Tested unit and found no mechanical failures at this time and all parts and components fully operational. Advised homeowner on the cycles and options to use for best results. No further repairs are needed and no leaks were found at time of service.
Near Hutto, TX 78634
Jonathan
Job Details: 03/29/2019
VENTHOOD WHIRLPOOL UXT4230ADS2 Arrived on site for vent hood not power on. Found vent hood disassembled when I had arrived (see SD-QuickPic). Tested voltage to unit and found none. Checked breaker and found off. Turned breaker on and found unit working. Assembled unit and tested. All tested good.
Near Manor, TX 78653
Joseph C.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Arrived on site for “no ice production” complaint. Per previous diagnosis, removed and replaced freezer door. Tested and manually filled unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Wesley
Job Details: 03/29/2019
OVEN AMANA AGR6603SFS2 Arrived on site and replaced vent trim to repair door. All checks good.
Near Leander, TX 78641
James
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site and tested operation. I found no operation from ui and no display. Tested fuses and found thermal fuse has failed. Installed new fuse and tested operation. Unit heating properly and all functions test good. Job complete
Near Austin, TX 78758
Tyler B.
Job Details: 03/29/2019
WASHER MAYTAG MVWC465HW2 "Arrived on site for unit not starting found lid lock the jammed , replaced and found control burnt replaced and tested and sparked again, need another control and replace all waiting and cap and motor and actuator before replacing control. ; ordrng 1 W11249158 (CONTROL)"
Near Copperas Cove, TX 76522
Al
Job Details: 03/29/2019
WASHER MAYTAG MVWC565FW0 "Arrived to inspect washer not completing cycle. Ran diagnostics test mode and unit did not actuate or spin. Lifted up unit, removed the dust cover and noticed the pulley mounted to the motor wad damaged. Ordering motor and screw kit and will return with previously marked parts.Scheduled the return visit for Monday April 1st.NEEDS MORE WORK ; ordrng 1 W10182109 (SCREW KIT) and 1 W11026785 (MOTOR-DRVE )"
Near Jarrell, TX 76537
Jonathan
Job Details: 03/29/2019
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for microwave not heating. Performed diagnostics mode and tested unit while measuring amp draw, found within range. Gained access to diode and capacitor and found failed diode. Removed diode and installed new. Tested unit, all tested good."
Near Austin, TX 78758
Cliff
Job Details: 03/29/2019
WASHER WHIRLPOOL WTW5000DW2 Arrived on site to diagnose a washing machine that will not start. Found latch assembly in the locked position with lid open. Released let’s solenoid and tested unit. Found all is functioning properly at this time and no other repairs are needed.
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE104DBL0 "Arrived on job for complaints of not washing. Found 120 volts going to pump and motor but not working in diagnostics cycle. Replaced pump and motor ran test cycle,all operation functioning properly. No leaks detected at time of service."
Near Seguin, TX 78155
Robert
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE104DBL0 "Arrived on job for complaints of water leaking. Found drain pump not secured. Corrected issue. Filled wash and drained to detect leak,no leaks detected."
Near Round Rock, TX 78664
Steve C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTM354DSS5 Arrived on site for the unit s not working properly. Tested the unit and found the door will not close properly. Found the upper rack is pushing against the door. Disassembled the upper rack and adjusted the rails. Assembled the unit and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78754
Luis
Job Details: 03/29/2019
REFRIGERATOR AMANA ASD2575BRB01 "Arrived on site for loud noise. Diagnosed noise due to high water pressure to unit. lowered pressure at valve,noise greatly reduced. Gave estimate to install reducer.
Near Georgetown, TX 78626
Steve C.
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site for the unit is not washing the dishes. Tested the unit and found the unit will fill up with water and then nothing happens. Found the sump and motor is defective. Replace the sump and motor and tested unit. Unit works properly and all the water connections were dry at the time of service.
Near Cedar Park, TX 78613
Steve C.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace the control board, LED board, and power supply board Per previous tech. Replace all control boards and tested unit. Unit works properly and all water connection were dry at the time of service."
Near Austin, TX 78729
Wesley
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL ED5VHEXVB00 Arrived onnsite and replaced valve to repair freezing icemaker fill tube. Cleared ice. Replaced valve.
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Blanco, TX 78606
Diego G.
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on site. Replaced refrigerator compartment evaporator, filter dryer and service port. Vacuumed system and charged to 5.3 ounces. Instructed customer to allow 24 hours for unit to cool down completely and to start making ice.. Leaks present. Job complete"
Near Killeen, TX 76542
Al
Job Details: 03/29/2019
DISHWASHER FRIGIDAIRE FBD2400KB12B Arrived to inspect dishwasher not drying properly.Tested the unit and found the float switch was stuck in the up position. I removed and reseated the float switch. I tested the unit afterwards and the unit now heats as designed to.JOB COMPLETE
Near Leander, TX 78641
Lou
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRS322FDAB05 "arrived on site to inspect refrigerator lights not working. Upon further inspection, I found that the units interior lights would not come on when opening the door. I removed and replaced both lights in the RC and FC sections. After plugging the lights in, both came on. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Steve C.
Job Details: 03/29/2019
REFRIGERATOR AMANA ASI2575GRS00 Arrived on site to replace the control on the unit due to not going into automatic defrost. Replaced control and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Smithville, TX 78957
Thomas L.
Job Details: 03/29/2019
DRYER AMANA NGD4655EW2 Arrived on site for no heat condition. Found burnt lip not cycling on. Replaced open sensor and fuse. Unit now operates properly and all venting is clean.
Near Georgetown, TX 78628
Jonathan
Job Details: 03/29/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site for dishwasher door not closing or opening correctly. Performed diagnostics and tested door operation. Found unit not squared. Squared unit and tested door operation. All tested good, no water leaks present."
Near Austin, TX 78757
Scott
Job Details: 03/29/2019
DRYER MAYTAG MEDB835DW3 Arrived on site for control issues . Found control replay not responding .replaced control . Unit is now heating as normal . Customer has parts conseccion only . No lint build up .
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site. Check for Nocal issues. Found no components kicking on on arrival. Found faulty UI not sending power out. Replaced UI kit, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78739
Brandon
Job Details: 03/29/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for customer complaint of unit not heating properly and maintaining proper temperature, found faulty control board, I replaced control, unit tested good."
Near Austin, TX 78733
Robert
Job Details: 03/29/2019
WASHER MAYTAG MVWB835DW3 "Arrived on job for complaints of clothes being soaking wet at end of load and taking multiple times to ring out. Customer says only finishes loads on rinse and spin cycle,ran all 3 spin test speeds tests all passed. Replaced control board,ran test cycle and all operation functioning properly."
Near Austin, TX 78738
Paul
Job Details: 03/29/2019
MICROWAVE KITCHENAID KOCE500ESS05 Arrived onsite for the microwave still not getting hot enough. The customer stated the unit is supposed to have an output of 900 watts and that when he called KitchenAid they agreed. I took a photo of the spec sheet for it in SDQP. I called techline and spoke with Cris. Cris stated their test chart was for 700 watts & 1000 watts but for a 900 watt output the unit should have a temperature rise between 35 to a 40 degree after 1 minute of continuous run time at 100% power in the center of the turn table. File# 7724491507. I filled a cup with 16 ozs. of water and checked the temp and had 68 degrees. I ran the unit for 1 minute and the water temp registers at 105 degrees after stirring it. I called techline and spoke with Leon. I gave Leon my findings. Leon said the unit was within specs and advised to have the customer call the contractor. Leon added on to the same file number. Call complete.
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
RANGE WHIRLPOOL WFC150M0EB3 Arrived on site for range turning on by itself and bad heating coil. Tested and inspected unit and found failed switch and heating coil. Removed failed parts and replaced with new. Tested unit and all operations are normal.
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JGW8130ADB "arrived on site to diagnose an oven that is not lighting. Tested unit and found igniter worn out in unit and will need to be replaced. Return date to replace igniter is 3/28/19.; ordrng 1 12400035 (igniter,oven)"
Near Marble Falls, TX 78654
Cliff
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 Arrived on site to replace dispenser pad and diagnose over cool issue in fresh food section. Tested unit and found crisper below freezing and inconsistent temperatures throughout RC. Contacted techline and they advised to block off crisper airflow by 50% with silver tape and re-adjust temperature settings on refrigerator. Set refrigerator to 38° and freezer to 2°. Also blocked airflow as techline requested. No further repairs are needed and all is working properly at this time.Tech line rep (Leon)File# 7724447604
Near Wimberley, TX 78676
Kevin
Job Details: 03/29/2019
OVEN GE JT5500BL6TS "Arrived on site and found door latch for top oven has failed and will not unlock after a self clean cycle. Replaced door lock and all function has returned to oven. Lower oven is operating correctly, job complete"
Near Leander, TX 78641
James
Job Details: 03/29/2019
OVEN KITCHENAID KOCE500ESS06 Arrived on site and tested operation. I found microwave cavity light burned out and unit not recognizing door closed consistently on microwave. I also found the oven latch not functioning properly. Unit has a communication error code as well. Due to the ui being replaced the unit will need new appliance manager to correct communication error. I will also need new cavity bulb and oven door latch to repair and will return with interlocks to correct microwave door closing issue. Repair will require 2 hours to complete ; ordrng 1 W10886919 (lmp-basles) and 1 W11179310 (CONTROL )
Near Burnet, TX 78611
Cliff
Job Details: 03/29/2019
OVEN JENN-AIR JGW8130ADB Arrived on site to replace ignitor for oven. Replaced igniter and tested unit. Found all is functioning properly at this time.
Near Lago Vista, TX 78645
James
Job Details: 03/29/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site and tested operation. I found the right side of the door sitting too high. I found the hinge receiver causing the issue and adjusted it to proper location. Seated door and tested. Door now functions properly and light turn off when door closed. Job complete
Near Temple, TX 76502
Arthur B.
Job Details: 03/29/2019
COOKTOP KITCHENAID KFGU766VSS02 Arrived onsite for customer complaint of center burner not igniting. Removed and replaced center burner head with updated replacement. Reassembled and tested. Center burner now ignites as intended. No other issues found. No gas leaks detected at time of service.
Near Lampasas, TX 76550
Al
Job Details: 03/29/2019
COMPACTOR WHIRLPOOL GX900QPPS6 Arrived to install previously ordered part. Removed and replaced the on/off push to start.Reassembled and unit tested as designed.JOB COMPLETE.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer not turning on. Upon further inspection, I found that the inner light was on with the door open. I tested voltage at the outlet and to the terminal block and got 250V. Removed back cover and tested ohms to the fuse, cutoffs, and element and all were good except the fuse. I removed and replaced the fuse and tested the unit and it operated as designed. Lint was cleaned from the lint chute. Job completed."
Near Austin, TX 78703
Wesley
Job Details: 03/29/2019
COMPACTOR KITCHENAID KTTS505ESS0 Arrived on site for compacting upon closing of door. and corrected symptom during testing. Was unable to replicate. Advised customer that in event of repeat failure switch could be replaced.
Near Austin, TX 78717
Lou
Job Details: 03/29/2019
OVEN WHIRLPOOL WFG525S0HS1 "arrived on site to inspect range oven not igniting. Upon further inspection, I tested the cooktop burners and all operated as designed. I removed the bottom panel and tested Bake mode and the unit ignited and came on. I removed the bottom drawer and found the Ignitor connector bent and loose. I repositioned the connector and reconnected the Ignitor and tested. Unit operated as designed. I found that there were several pans in the heating drawer which could have possibly been hitting the Ignitor causing it to ground out. I advised the customer of my findings and repair. No gas leaks detected during service, job completed."
Near Austin, TX 78751
Scott
Job Details: 03/29/2019
RANGE WHIRLPOOL WFE515S0ES2 "Arrived on site for damaged range . Found trim vent piece broken on door ,as well as side trim broke and screws missing or broken. Handle is damaged as well. Ordering both side trim , screws , vent trim , handle . Please call to set return visit .; ordrng 1 W10761014 (trim-door RIGHT ) and 1 W10761018 (trim-door LEFT ) and 2 WP355214 (screw)s and 1 WPW10310922 (trim-vent) and 1 WPW10618239 (hndle-door)"
Near Round Rock, TX 78665
Andy
Job Details: 03/29/2019
REFRIGERATOR FRIGIDAIRE FGHS2631PF4A Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 03/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to replace door, and control boards, I replaced door and control boards, found the drawer control was faulty, ordering control. Returning tech needs to mark control defective upon completing job. ; ordrng 1 WPW10769076 (cntrl-elec)"
Near Austin, TX 78728
Tyler B.
Job Details: 03/29/2019
REFRIGERATOR WHIRLPOOL WRF989SDAM01 "Arrived on site for no cool , found no ice build up and found compressor loud, found unit to be under service bulliten Special project s71233 w10666205c parts and labor covered by WP No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 TJ90SF8404 and 1 W10276644 (compressor) and 1 W10687098 (evaporator) and 1 W10917531 and 1 WPW10143759 (drier-uv)"