We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Jarrell, Texas 76537
Paul
Job Details: 08/30/2022
"JM: Arrived onsite to inspect leaking washer. I ran the washer through a diagnostic wash cycle and no leaks were observed during test. The tub sits a little close to the chassis. Raised legs and leveled the unit. Tested unit, operational test good, no leaks observed during service. Call complete."
We serviced a
MAYTAG REFRIGERATOR
Model MFI2568AEB
Near Taylor, Texas 76574
Cliff
Job Details: 08/30/2022
Arrived on site to diagnose a refrigerator that is making unusual noise when dispensing water. Found filter head faulty and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW7600XW1
Near Austin, Texas 78731
Scott
Job Details: 08/30/2022
"Arrived on site for washer not finishing cycle . Ran diagnostics and found valve failure . no water leaks detected at time of service. Job complete ; ordrng 1 W10853723 (Valve)"
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIC15NLXS1
Near Austin, Texas 78735
Luis
Job Details: 08/30/2022
"Arrived on site for no ice. Removed cover found broken grid cutter,ran diagnostics all test passed. Replaced grid cutter,under appliance express 1 year warranty."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325FDAM04
Near Round Rock, Texas 78665
Wesley
Job Details: 08/30/2022
Arrived onsite and replaced the icemaker. unit is now operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GX5FHTXVY01
Near Round Rock, Texas 78664
Vincent
Job Details: 08/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested unit and found compressor running, attached my amp clamp and compressor was drawing .76amps. Unit would need a sealed system to be repaired. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS02
Near Liberty Hill, Texas 78642
Lou
Job Details: 08/30/2022
"Arrived on site to inspect wall oven not working. Upon further inspection, I found the unit with power, but the control panel display blank and not responding. Cycled the power and tested the thermal fuse and found it bad. I removed and replaced the fuse and cycled power and tested on Bake at 350 degrees. Once unit reached preheat, my temp reading was 357 degrees. Unit is operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model MEDC465HW0
Near Round Rock, Texas 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer still not shutting off on sensor dry. I replaced the control and the ON/OFF relay. Job completed ; ordrng 1 W10853313 (Sensor)"
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Jarrell, Texas 76537
Paul
Job Details: 08/30/2022
JM: Arrived onsite to inspect range broil not working. Tested amp draw at the element on heating element for broil and got 14.4 amps. The broil is working as designed. Instructed CX that he needs to keep the door closed during broil and not have the door cracked open. Operational test good. Call complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIS15NRTW2
Near Taylor, Texas 76574
Cliff
Job Details: 08/30/2022
"Arrived on site to diagnose an ice machine that is not producing ice properly. Found short in system and replaced control, pump/water level sensor, and transformer. Tested unit and found all is functioning properly at this time and no leaks were found at time of service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS04
Near Hutto, Texas 78634
Cliff
Job Details: 08/30/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced icemaker and dispenser motor and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ00
Near Belton, Texas 76513
David Z
Job Details: 08/30/2022
Arrived on site to install icemaker and freezer led module to resolve no ice / lights out in unit. Replaced icemaker and LED and power cycled unit. Found error code gone and unit passed cycle test. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Round Rock, Texas 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found no stored error codes. I then ran a diagnostics cycle and everything tested good. The only thing I see wrong is that its not on its dedicated power supply. I advised CX to have an electrician to get washer on separate power supply. Unit is operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model MHWE300VF00
Near Austin, Texas 78729
David S
Job Details: 08/30/2022
Arrived on site for washing machine throw f20 error code. I inspected the unit and work area. I ran a diagnostics cycle and found the valves barely letting water through. I installed the new valve and retested the unit. I found water pressure restored when filling the unit.
We serviced a
JENN-AIR DISHWASHER
Model JDPSS246LL0
Near Austin, Texas 78730
David S
Job Details: 08/30/2022
"Arrived on site for dishwasher randomly stoping mid cycle. I inspected the unit and work aarea. I ran a diagnostics cycle and found no fault codes. The unit ran through with no issues. I inspected the door and found the left side of the outer panel warped not allowing the door to fully close and latch, letting to door pop open during a cycle. I am order the outer panel to complete the repair. The office will reschedule when we have eta on the part.; ordrng 1 W11505430 (Outter panel.)"
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Lorena, Texas 76655
Jonathan M
Job Details: 08/30/2022
"Arrived on site for a washing machine that is making sounds as the unit agitates and Spinz. Inspected unit and work area. Ran the unit through diagnostics and did not find any stored air codes. Ran the unit through an auto test and found the unit making very abnormal sounds during span and agitation. During the spin cycle, found the unit making sounds like an airplane taking off. Went to remove the rotor from underneath the washer and found the rotor completely stuck and leaking oil everywhere. Attempted to pry the rotor off after removing the bolt but only got the rotor stuck even more. Attempted to remove the agitator and had the same issue with the agitator sliding a quarter of an inch upward but then completely stopping and not allowing the agitator to come loose even with vice grips. I did advise the customer but they would need a complete rebuild with the agitator, spanner net, basket, tub, filter, gear case, slider, clutch, stator, and rotor. I did advise the customer that a large majority of those parts are under warranty except the basket, tub, and drive motor. The customer advised that they werent sure if they were still under an extended warranty or not but just decided to have us come out anyway to see if the issue was a minor issue.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM11
Near Temple, Texas 76502
David Z
Job Details: 08/30/2022
"Arrived on site to follow up on refrigerator that has barely made ice since last visit. Checked temps and found RC will not drop bepow 40, and FC at 6.4 degrees. Heard unit cycle, but was not able to fill. Valve hums, but doesnt fill. Checked resistence of fill tube heater and found 1600 ohms. Ordering fill tube heater, valve, and control due to frozen full tube. Office to schedule. Customer only available Tues / Thursdays. ; ordrng 1 WPW10554299 (Fill Tube Heater) and 1 WPW10341329 (Dual valve)"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Waco, Texas 76705
Jonathan M
Job Details: 08/30/2022
Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. I can bring to the customers model and serial tag were within the range of the service pointer. Replaced the heating element in tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD75HEFW0
Near Austin, Texas 78703
Scott
Job Details: 08/30/2022
"Arrived on site for check vent light staying on . Dryer was moved to another unit . Ran diagnostics, restricted error code . Ran both air flow and temp tests . Both passed . Job complete"
We serviced a
HOTPOINT RANGE
Model RGA520EW4WH
Near Austin, Texas 78701
Matthew
Job Details: 08/30/2022
Arrived onsite for oven not igniting. Upon arrival customer stated tenant notified that unit seemed to be working now. Tested all burners and oven and could not duplicate the issue. Tested oven multiple times and worked each time.
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Cedar Park, Texas 78613
Kimo
Job Details: 08/30/2022
Arrived onsite for a dryer that is not heating. Upon inspection I found that CYCLING THERMOSTAT connector was loos I corrected this and tested unit and found unit operating as designed. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FVMK03
Near Austin, Texas 78738
Kevin
Job Details: 08/30/2022
"Arrived on site, ice dispenser pad Ordered by previous technician did not arrive. Checked original pad with meter and it shows to be closing when pad is pressed. Attached motor ordered by previous technician and it did not activate when pad is pressed. Ice dispenser motor also does not run. Spoke with CS issue is likely high-voltage control board Not sending power to UI control board, high-voltage control board is to be ordered as a new part, Customer may attempt to find high-voltage control board through an outside source if so only would be relevant to install it. Would also bring back user interface control to ensure repair. job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF707ESS01
Near Round Rock, Texas 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for refrigerator, inspected unit and work area. Tested temperatures RC 61? FC 13?. Found ice build up in the refrigerator evaporator. Tested the defrost in the freezer and its operating as it should. To complete repairs it would need the UI board, evap fan harness and support and shims for drip pan. No leaks where observed during service. ; ordrng 1 WPW10389152 (Support) and 2 Shims (Shims)s"
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Austin, Texas 78730
David S
Job Details: 08/30/2022
Arrived on site to install a new heating element. I inspected the unit and work area. I verified the model and serial number fall in range for service pointer W11540964. I installed a new heating element according to the service pointer. I reinstalled the dishwasher and tested it. It is working as designed. No water leaks present. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDM02
Near Elgin, Texas 78621
Joe Z
Job Details: 08/30/2022
Arrived onsite for leaking water from icemaker. Upon arrival found entire bottom of freezer covered in ice. Found fill tube on outside of ice maker at rear. Reinstalled fill tube and test unit . Unit now fills correctly. No leaks present at this time. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78703
Scott
Job Details: 08/30/2022
"Arrived on site ,replaced element .ran diagnostics to whirlpool specs. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GZ25FSRXYY6
Near Austin, Texas 78738
Luis
Job Details: 08/30/2022
"Arrived on site for weak water flow. Tested dispenser weak flow installed by pass same issue,by passed filter head assembly weak flow diagnosed unit will need a water valve that is in the compressor compartment. ordrng 1 WPW10498990 (Water valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM7
Near Round Rock, Texas 78681
Vincent
Job Details: 08/30/2022
"Arrived on site for dishwasher, inspected unit and work area. Entered in diagnostics and found stored error codes 4-3, 7-1, 5-2, I then ran a diagnostics cycle and found no motor feedback. Tested voltage coming from control and had 120v but nothing. I then inspected to make sure motor connector was connected and was good. Im ordering a control to fix dishwasher. CX rescheduled to return on 09/05/22 AM. No leaks observed during service.; ordrng 1 W10906426 (Control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Leander, Texas 78641
Lou
Job Details: 08/30/2022
"Arrived on site to inspect microwave not heating. I reviewed previous techs notes and the unit was supposed to be cleaned and the manufacturer wasnt covering the cost of repairs due to the excessive amounts of oils that caused the failures. Upon further inspection, I found cooking oil dripping from the bottom cover and cooking oils on the cabinets and puddled in between the cabinets and top of unit. I advised the customer that the manufacturer will not cover the cost of repairs due to the excessive amount of oils on the unit. Customer advised that they have cleaned the unit to their liking. I advised that the excessive oils is not acceptable as it can ruin the functioning parts of the unit. I attempted to explain wha the previous tech reported in his notes and advised the unit would need to be professionally cleaned before we can service. Customer advised that their inspector told them the unit is not installed correctly. I inspected the installation and found the unit within specifications of the manufacturers installations. I provided the customer with the manufacturer SR numbers and recommended that they contact customer service and have them contact our office at the same time to discuss service on this unit. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Dripping Springs, Texas 78620
Luis
Job Details: 08/30/2022
"Arrived on site for no ice. Ran diagnostics icemaker passed harvest ran thermistor test passed,ran fill test failed no water entering incemaker,removed water line connection at door diagnosed a frozen line due to a defective fill tube heater. Unit will need a new freezer door
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Lakeway, Texas 78734
Kevin
Job Details: 08/30/2022
"Arrived on site and inspected refrigerator and found when icemaker is filled some water misses tray, took pictures. replaced icemaker and attempted to redirect water flow. If issue continues will need a new water fill tube for icemaker, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Killeen, Texas 76542
Tyler
Job Details: 08/30/2022
Arrived on site for dryer not heating or advancing timer. Upon arrival confirmed complaint. Found element and other heating hardware functioning within manufacturing specs. I then found power outlet failing to send proper 240 v and instead only sending 96 to dryer over all. I formed customer er they would need an electrician to repair outlet and dryer would then be ready for use. Call complete
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Killeen, Texas 76549
Tyler
Job Details: 08/30/2022
"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue and found unit in continuous flood mode and not switching over. Found when all loads removed from control, that ACU would still send 120 from ACU connector to pump. Found following error codes in diagnostics F8E3, F9E1, F2E1, F1E2, F0E9. Found failures in stator, ACU, and lower harness Lower harness (W11568984), main control (W11419171), stator (W10897050).
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB01
Near Del Valle, Texas 78617
Joe Z
Job Details: 08/30/2022
"Arrived onsite for IM still not working/not cooling at all. Upon arrival inspected unit and unit is hot in both boxes. Compressor is running and pulling .57 amps and is only warm to the touch. Connected gauges and got 135 on high side and negative on the low. Contacted service management about my findings. There is a restriction in the line. Need sealed system repair. Ordering compressor, evaporator, uV drier, and access valve. Office to reschedule.; ordrng 1 W10507884 (Compressor) and 1 WP2188822 (Evaporator) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MSS25N4MKZ04
Near San Marcos, Texas 78666
Andrey
Job Details: 08/30/2022
"Arrived on site to test unit for frost buildup, customer stated that the unit was thawed out twice already and it its doing the same thing, put unit into diagnostics and found heater is not engaging, will need thermistor and control box replaced to fix issue, ordering parts, office to reschedule ; ordrng 1 W11546690 (Control box)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Austin, Texas 78731
Luis
Job Details: 08/30/2022
"Arrived on site for unit not defrosting. Thermistors have been replace,ohmed heater good reading,checked continuity on neutral thermal fuse passed,checked power/brown wire thermal fuse no continuity diagnosed unit will need a new harness assembly. ; ordrng 1 W11609822 (Harness)"
We serviced a
MAYTAG MICROWAVE
Model MMV1175JZ00
Near Belton, Texas 76513
David Z
Job Details: 08/29/2022
"Arrived on site to diagnose microwave with light stuck on. Tested unit and found hood light will not shut off. Tested keypad and found it good, relay had failed on control board. Ordering new control to resolve. saved tckt"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Horseshoe Bay, Texas 78657
Gerry C
Job Details: 08/29/2022
"Arrived to inspect no noise from console. I verified the sound was not switched off and a relay could be heard when switching. The unit will require a new UI. No leaks observed during service. Please schedule with CXs other service, ordrng 1 W11319991 (UI Assembly) and 1 SchedulewithSO351919 (Schedule/w 351919)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Buda, Texas 78610
Leonardo
Job Details: 08/29/2022
Arrived on site to test unit for fan making noise when on. Turned fan on and can hear fan hitting something when turning. Removed unit and found screw hitting removed screw and put a smaller screw test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, Texas 78749
Justin
Job Details: 08/29/2022
Arrived on site for a washing machine that would fill and then do nothing else at the start of the cycle. I put the unit into diagnostics mode and found stored error codes F2E1 for stuck key and F7E1 for basket speed fault. I then tried to manually activate spin and found the motor would hum but the tub did nothing. I manually tried to spin the tub and could feel it catching on something. Upon further inspection I found a long screw fell into one of the holes in the basket and was long enough to hit the plastic tub. This was allowing the unit to lock up and not spin. I removed the screw and found the unit would still hum only. I found the cap bad and replaced it. I tested the unit again and found it now working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Leander, Texas 78641
Kimo
Job Details: 08/29/2022
Arrived onsite to perform Heating Element - SP W11540964 - Special Project S17304 - PRE-ID Heater Bushing W11537778. After doing so I tested unit and found unit operating as designed no leaks job complete.
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Austin, Texas 78754
Cliff
Job Details: 08/29/2022
"Arrived on site to diagnose a dryer that is not starting. Found door switch broken and replaced it. Tested unit and found all is functioning properly at this time, but low airflow due to clogged external venting. Advised apartment maintenance of issue and venting will need to be cleaned prior to using unit."
We serviced a
MAYTAG WASHER
Model MVWB765FW0
Near Dripping Springs, Texas 78620
Andrey
Job Details: 08/29/2022
"Arrived on site to test unit for console issues, tested unit found console responding very slow to commands and will not activate diagnostics, removed console and found water line was leaking causing water to get on control corroding connectors and pins on the control board, look under unit and found oil rotor and the perimeter of the washer case,
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Georgetown, Texas 78633
Lou
Job Details: 08/29/2022
"Arrived on site to inspect refrigerator ice maker and water dispenser not working. Upon further inspection, I tested the dispenser and found the water at a trickle. I removed the filter and retested and got the same results. I found the ice maker making ice, but the cubes were very small. Pulled the unit out and disconnected the water line from the inlet valve and retested and found the valve is bad. I removed and replaced the inlet valve and retested the dispenser and ice maker. Dispenser is operating as designed. I found the fill tube to the ice maker was frozen. I tested the fill tube heater in test 19 and its operating as designed. I allowed the fill tube to defrost the tube and retested the fill tube and it is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, Texas 78634
Cliff
Job Details: 08/29/2022
Arrived on site to diagnose a range with burners sparking when not in use. Found switch harness shorted and replaced it. Tested unit and found all is functioning properly at this time.
We serviced a
HOTPOINT DRYER
Model HTDX100EM8WW
Near Georgetown, Texas 78633
Lou
Job Details: 08/29/2022
"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the fuse holder and fuse and tested. Unit is operating as designed. No lint observed during service, job completed."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC42QMS01
Near Marble Falls, Texas 78654
Gerry C
Job Details: 08/29/2022
"Arrived to for add-on no lights. I found the right door switch assembly had worked loose at the cam and after tightening, the mechanism worked as designed. The door switch would not register and the continual snapping from the closer assembly had damaged the switch. I was able to swing test another type of switch and found all operations were present. Office to order door switch. No leaks observed during service. ordrng 2 WPW10396091 (Filter, Parts Sale)s and 1 W11384469 (RC Door Switch)"
We serviced a
KITCHENAID REFRIGERATOR
Model KBBR306ESS01
Near Austin, Texas 78731
Luis
Job Details: 08/29/2022
Arrived on site for no freezer light diagnosed a defective led module per service pointer unit will need 12 new updated led modules. ordrng 12 W11632139 (Led module)s
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD608ESS01
Near Lakeway, Texas 78738
Kevin
Job Details: 08/29/2022
"Arrived on site and inspected refrigerator and found both sections are room temperature. Removed top panel and found compressor is not running. Found power to inverter is correct. Replaced inverter and compressor is now running. Recommended that homeowner allow refrigerator 24 hours to cool, job complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS1
Near Bastrop, Texas 78602
Joe Z
Job Details: 08/29/2022
"Arrived onsite for oven not to temp. Upon arrival,test unit by preheating to 350. Unit preheated and maintained temp of 349, which is within specs. Cannot find any temperature issues at this time.contacted builder and he stated that an inspector used a laser pointer. Lazed pointers are not accurate for testing oven heating cycles. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHW00
Near Austin, Texas 78724
Luis
Job Details: 08/29/2022
"Arrived on site. Found shut off arm disconnected from icemaker housing,installed bail arm fully into slotted insert on icemaker housing tested bail arm operation good. Found water leaking from housing,removed filter water leaking from filter head,diagnosed a defective filter head. Replaced filter head advised customer to replace old water source shut off valve,tested water connection no leak from hose to unit,reinserted filter no leaks."
We serviced a
WHIRLPOOL RANGE
Model WFE975H0HV2
Near Austin, Texas 78744
Matthew
Job Details: 08/29/2022
Arrived onsite for range not powering on. Upon inspection found range had tripped breaker. Powered unit and tested bake function as all burners are functioning properly. Test failed during preheat. Removed panel and inspected wiring and connections. Found harness out of place and potential for a pinched wire. Secured harness and tested. Unit successfully preheated. Secured unit back in position and tested again. Unit passed. Unit now functioning properly.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHV04
Near Austin, Texas 78744
Matthew
Job Details: 08/29/2022
"Arrived onsite for refrigerator not dispensing water and ice melting and not dispensing. Upon arrival inspected unit. Found frozen fill line to water dispenser. Adjusted cabinet temperature and thawed line. Water is now dispensing. The ice maker was producing ice , however it was melting. Found evaporator fan not functioning and not allowing air to circulate and cool properly. Disassembled unit and found loose harness connector. Secured connector and tested. Fan is functioning and unit is functioning properly. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KICU509XSS00
Near Austin, Texas 78733
Wesley
Job Details: 08/29/2022
Arrived onsite and replaced the power module and the hot plate. All checks good. Unit is now operating as designed. Advised customer that we would recommend modifying the custom cabinetry to improve airflow to prevent repeat failure. All else checks good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ00
Near Temple, Texas 76501
David Z
Job Details: 08/29/2022
"Arrived on site to install previously diagnosed FC compartment door. Installed new door, need adapter fitting to complete repair. Ordered new fitting, also returning with filter housing to complete repair as well. Office go schedule when we receive adapter. ordrng 1 WPW10334458 (Water line coupler)"
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWP2
Near Austin, Texas 78705
Wesley
Job Details: 08/29/2022
"Arrived onsite for leaking dishwasher, found unit leaking from the sump and motor gasket. Completed repair and leak checked. All operating as designed with no leaks.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPS01
Near Austin, Texas 78733
Luis
Job Details: 08/29/2022
"Arrived on site. Found unit not powering on diagnosed a defective drain pump,replaced pump ran water through pump no leaks water drained from pump no leaks at tubing or connections."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507ESS01
Near Georgetown, Texas 78633
Paul
Job Details: 08/29/2022
"JM: Arrived onsite to inspect refrigerator not making ice and lights in RC not turning on. Tested temperatures of FC 5.5? - 6? and still dropping . Tested voltage to both ice maker and LED lights at the main control. Voltage was good at both points . I found that the upper harness near the icemaker was not plugged in. That harness powers the icemaker and the lights. I plugged in the harness and the ice and LED lights came on. The harness must have come loose from prior repair. Operational test good, no leaks observed during service. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDPE334GPS0
Near Austin, Texas 78759
David S
Job Details: 08/29/2022
Arrived on site to install previous diagnose parts. I gained access to the sump and motor. I replaced it with new. I ran a diagnostics cycle and found it working properly. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW8800YC1
Near Austin, Texas 78738
Kevin
Job Details: 08/29/2022
"I have done site and inspected washer and found bearing noise during the spin cycle. Disassembled washer and found basket is seized and will not lift off bearing shaft. Washer cannot be confidently repaired.
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW0
Near Austin, Texas 78737
Kevin
Job Details: 08/29/2022
"Arrived on site and inspected washer and found hose from drain pump to drain hose has a tear in it and is leaking during the drain cycle. after replacement confirmed washer is no longer leaking by running a diagnostic cycle, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ04
Near Austin, Texas 78746
Luis
Job Details: 08/29/2022
"Arrived on site. Found broken wires at door hinge,replaced freezer door checked door operation good. used 1 Wpw10334458 (Connector), and 1 W11566705 ( Freezer door) from stock"
We serviced a
WHIRLPOOL FREEZER
Model WZF79R20DW00
Near Wimberley, Texas 78676
Andrey
Job Details: 08/29/2022
"Arrived on site to test unit for alarm sound, tested unit found a little frost buildup around door lock, some items in freezer restricting door from closing properly, adjusted items door is now closing properly, inspected gasket it is sealing good as well, stated to customer that if alarm is beeping, most likely something is restricting the door to close all the way, unit is running as designed, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM0
Near Leander, Texas 78641
Kimo
Job Details: 08/29/2022
Arrived onsite for dishwasher that is not draining. Upon inspection I found that the pump was clogged. I replace the pump and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS4
Near Leander, Texas 78641
Kimo
Job Details: 08/29/2022
Arrived onsite for dishwasher thats is not working. Upon arrival I ran i diag cycle and found that the motor was not coming on. I replaced the Sump&motor and tested unit and found unit operating as designed. No leaks job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WFE515S0JS0
Near Harker Heights, Texas 76548
David Z
Job Details: 08/29/2022
"Arrived on site to diagnose cooktop staying on. Customer advised me the front right burner is always on, has to unplug the unit. Found the switch burned out. Replaced switch and tested. Verified unit working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Point Venture, Texas 78645
Vincent
Job Details: 08/29/2022
"Arrived on site for icemaker, inspected unit and work area. Found icemaker not harvesting. After replacing icemaker also found the water valve not sending water. I tested water valve to make sure it was receiving voltage and it was. I replaced water valve and tested unit is now operating as designed and should make ice in about 24hrs. No leaks where observed during service. Job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUID308HPS00
Near Spicewood, Texas 78669
Justin
Job Details: 08/29/2022
"Arrived on site to install previously diagnosed parts, I installed the pump and then test the unit. I found the unit now working as designed. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHW0
Near Leander, Texas 78641
Vincent
Job Details: 08/29/2022
Arrived on site to install previously diagnosed parts. Gained access to Installed all parts ordered. I then tested unit and its now operating as designed. No leaks where observed during service. Job completed.
We serviced a
KITCHENAID COOKTOP
Model KCED606GBL01
Near Austin, Texas 78749
Leonardo
Job Details: 08/29/2022
"arrived on site to replace cooktop and burner and switch. Replaced all 3 parts test unit and unit good.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Wimberley, Texas 78676
Andrey
Job Details: 08/29/2022
"Arrived on site to replace Heating Element - SP W11540964 - Special Project S17304, replaced heater, tested unit, unit now functioning as drain, no leaks detected job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, Texas 78757
David S
Job Details: 08/29/2022
Arrived on site for dishwasher door falling down. I inspected the unit and work area. I found both friction pads broken off. I ran a diagnostics cycle and found no fault codes. The unit ran as designed. Job complete.
We serviced a
KITCHENAID RANGE
Model KSGB900ESS0
Near Austin, Texas 78734
Kevin
Job Details: 08/29/2022
"Arrived on site and replaced fan motor assembly diagnosed on previous visit, after replacement set oven to preheat and fan is operating properly, job complete"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS01
Near Johnson City, Texas 78636
Andrew
Job Details: 08/29/2022
Arrived on site to perform sealed system from previous diagnosis. Replaced compressor and charged system with nitrogen. Customer stated she is hearing familiar hissing sound. Verified hissing coming from line within cabinet. Took pics. Techline was currently closed.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HB04
Near Jarrell, Texas 76537
David Z
Job Details: 08/29/2022
Arrived on site to diagnose microwave that is not powering off the vent light. Found relay on control stuck closed. Replaced control and retested. Verified unit working as designed. Call complete.
We serviced a
UNKNOWN VENTHOOD
Model WVU37UC0FS1
Near Andice, Texas 78628
Kimo
Job Details: 08/29/2022
Arrived onsite for vent hood that is not sucking on the right side of the unit. The reason for this is because the unit is a single fan unit and the fan is offset to the left. Due to design limitations I explained this to the customer and tested the unit to make sure that all fan speeds worked and the lights worked they all did job complete.
We serviced a
MAYTAG WASHER
Model MVWC465HW0
Near Wimberley, Texas 78676
Andrey
Job Details: 08/29/2022
"Arrived on site to test unit for no power, tested unit found control unresponsive, cycled power, control receiving 120VAC but not powering on, check drain pump and resistance at 20 olms , replaced control, ran unit through diagnostics cycle, all components testing good, no leaks detected job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Austin, Texas 78745
Wesley
Job Details: 08/29/2022
Arrived onsite for unresponsive washer and found unit operating as designed following customer long power cycle. Tested. No error codes or obvious secondary maintenance issues. Advised customer on findings. All checks good.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5530AAS
Near Austin, Texas 78738
Kevin
Job Details: 08/29/2022
"Arrived on site and found breaker to vent hood is tripping. Connected vent hood to another outlet in the kitchen and it is working properly and did not trip the new breaker. Showed customer what AFCI nuisance tripping is and how it could be related to their experience. After reconnecting vent hood to its original outlet and resetting the breaker it is working properly here for the time being, job complete"
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Spicewood, Texas 78669
Justin
Job Details: 08/29/2022
"Arrived on site for a cooktop in need of a conversion kit. On arrival I found I was only sent with one spud for the back left or right burner. However, I need the LP conversion kit. Ordering kit and office to reschedule. ordrng 1 LPConversionKit (LP Conversion Kit)"
We serviced a
MAYTAG DRYER
Model MEDB755DW2
Near Pflugerville, Texas 78660
Cliff
Job Details: 08/29/2022
"Arrived on site to diagnose a dryer that is not starting. Found thermal fuse open preventing unit from operating and replaced thermal fuse. Tested unit and found all is functioning properly at this time, advised customer to have apartment maintenance clean external venting to prevent repeated failure of fuse.
We serviced a
JENN-AIR ICE MACHINE
Model JUIFX15HX00
Near Dripping Springs, Texas 78620
Kevin
Job Details: 08/29/2022
"Arrived on site and found ice machine is off, cycled power and it began filling with water and running flush cycle. Flush cycle completed properly and observed it until ice was forming on the evaporator plate. Confirmed condenser fan is good. Could not duplicate customers experience, at this time ice machine is working properly, job complete"
We serviced a
WHIRLPOOL WINE COOLER
Model KUBR214KPA
Near Austin, Texas 78759
Luis
Job Details: 08/29/2022
"Arrived on site. Found unit missing push plate,installed push plate checked door operation good plate engaging switch correctly."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Leander, Texas 78641
Kimo
Job Details: 08/29/2022
"Arrived onsite for an ice machine that would overflow with ice the cx ran a cleaning cycle and the the unit stoped making ice. Upon arrival I ran a diag cycle and found the the our button with flash when attempting to test the ice bin thermistor indicating that it is faulty, upon testing the reservoir drain pump I found that it would not drain or activate. I am ordering 1x Reservoir drain pump and 1 ice bin thermistor. ordrng 1 W11542868 (Pump, Reservoir Drain) and 1 WPW10511923 (Bin THERMISTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDB09
Near Austin, Texas 78724
Luis
Job Details: 08/29/2022
"Arrived on site. Diagnosed a defective light switch,replaced light switch tested switch operation working as designed. used 1 W11123941 (Switch) from stock"
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near Harker Heights, Texas 76548
David Z
Job Details: 08/29/2022
"Arrived on site to diagnose dishwasher that is not drying dishes well, and dispenser is not opening. Found the spring for the dispenser is failed, so door just freely slides. Tested unit in diag mode and found no errors present. Ran diagnostic cycle and found heater is good and working as designed. Advised customer must use rinse aid, all high temp options, and run hot water first, or they will get subpar drying. Advised we need to replace dispenser to resolve issues with dispensing.
We serviced a
MAYTAG WASHER
Model MVW7232HC0
Near Driftwood, Texas 78619
Kevin
Job Details: 08/29/2022
"Arrived on site and replaced drain pump and control board diagnose by previous technician, after replacement washer will now complete a diagnostic cycle, job complete"
We serviced a
WHIRLPOOL DRYER
Model MED6630HC2
Near Spicewood, Texas 78669
Justin
Job Details: 08/29/2022
"Arrived on site for a dryer making an abnormal clanging noise. On arrival the customer stated the real issue is the tub wasnt turning. I test the unit and could hear the motor hum, but it would not turn. I gained access to the inside of the unit and found if I started the unit and pushed the tub it would start like normal. However, on its own it would not work. This indicates a possible faulty centrifugal switch. I replaced the motor and test the unit again. The unit is now working as designed. Upon testing I found the dryer vent was installed with no clamp. I temporarily connected the vent and informed the customer of my findings. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWBM00
Near Georgetown, Texas 78633
Lou
Job Details: 08/29/2022
"Arrived on site to inspect refrigerator ice maker not making ice and freezing up. Upon further inspection, the customer advised that the ice maker was leaking into the ice bin and creating a large block of ice and now it has stopped altogether. I disassembled the FC section and found frost built up at the bottom the FC door (photo), and the FC light failed to come on. I pressed on the switch and could hear a crunch noise assuming its frost. I found frost on the evap cover as well and moisture on the top and sides of the FC section. Using my jumper wire, I tested the ice maker and found it full of ice cubes. The IM harvested gene and filled with water. I found no leaks at the ice maker during testing. I cleaned all of the moisture and frost from the FC section and reassembled and tested door operations. The door is sealing properly. I advised the customer that the door had to have been left cracked open at some point then when it closed, it created all the ice and frost they were experiencing. Made recommendations for food item placement in the FC section.No water leaks observed during service, job completed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Round Rock, Texas 78681
Vincent
Job Details: 08/29/2022
"Arrived on site for washer, inspected unit and work area. CX complaint was unit leaking water. Found drain hose small pin holes. Replaced the hose and tested. Unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Round Rock, Texas 78681
Vincent
Job Details: 08/29/2022
"Arrived on site for washer, inspected unit and work area. CX was not sure if there was anything wrong with unit. I tested unit and everything was operating as it should. No leaks observed during service.
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Lorena, Texas 76655
Jonathan M
Job Details: 08/29/2022
Ride on site to install previously diagnosed park. Inspected unit and work area. Replaced the control and tested the unit in an auto test. The unit ran as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW1
Near Woodway, Texas 76712
Jonathan M
Job Details: 08/29/2022
Arrived on site to install previously diagnosed parts. Inspected unit in working area. Replace the belt and cam and tested the unit. The unit began to work as designed. I did test the unit filling up the washer with several towels and reset the towels before throwing the Internet to a drain and spin. Found the unit not going over 8.4 A during the drain and spin portion of the cycle. Tested all my loads found all within range. Customer is still waiting to have an electrician come out to fix the breaker issue. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ07
Near Austin, Texas 78728
David S
Job Details: 08/29/2022
"Arrived on site to install previous diagnose parts. I isolated the evaporator fan and found it rattling more then usual. I gained access to the evaporator fan and replaced the, motor, fan blades, and grommets. I reassembled the unit and tested it. I found it working as designed. I spoke to the customer about the variable speeds for the evaporator fan, and depending on what the cooling condition it is calling for the fan speed will decrease or pick up. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, Texas 78752
David S
Job Details: 08/29/2022
Arrived on site for washing machine not washing properly. I inspected the unit and work area. I found the machine not advancing the cycle. I found fault codes for pressure system fault. I gained access to the control and found the pressure hows not flowing properly. I gained access to the tub and found the hose pinched off. I removed the damage hose and reconnected it. I tested the unit. It is now working as designed. Job complete.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW06
Near Temple, Texas 76501
Tyler
Job Details: 08/29/2022
"Arrived on site for freezer needing previously diagnosed inverter board. Upon arrival confirmed issue but found compressor also failing. Installed new compressor! Uv drier, and access port. Pulled vac and charged system wi5 45 grams of refrigerant. Found no leaks and unit running as designed. Informed customer to give unit 4 hrs to stabilize temps. Call complete"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Austin, Texas 78703
Wesley
Job Details: 08/29/2022
Arrived onsite for oven. It heating. Found all other functions in tact. Determined fan was not operating and tod had shorted replaced TOD under warranty and restored fan function. Tested unit. All checks good and is operating as designed
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Austin, Texas 78756
Wesley
Job Details: 08/29/2022
Arrived onsite for intermittent leaking. Found unit with evidence of sudsing leak. Advised customer on findings and provided instruct on use and care. All else checks good.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Hutto, Texas 78634
Cliff
Job Details: 08/29/2022
Arrived on site to install updated heater for dishwasher. Replaced element and tested unit. Found all is functioning properly at this time. No leaks were found after service was performed.
We serviced a
KITCHENAID OVEN
Model KOSE500ESS20
Near Austin, Texas 78723
Matthew
Job Details: 08/29/2022
Arrived onsite to replace damaged door outer panel. Replaced panel and tested. Unit is functioning properly. Job complete