Service History 828

Near Hutto, TX 78634
Andy
Job Details: 05/10/2019
OVEN WHIRLPOOL WEG730H0DS0 "Arrived on site for range with F8-E0 code (Low fan speed tested and inspected unit, tested DCV at control and found failed hall sensor. Could not locate part on parts list contacted SR. No gas leaks present at time of service. ;
Near Austin, TX 78750
Scott
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived on site for frost in freezer . Found small frost around upper cabinet liner . Gasket is sealing properly . Found large gaps around inner liner . Used RTV from fan kit to seal up gaps . No water leaks detected at time of service . Job complete .
Near Round Rock, TX 78664
Cliff
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT541SZDB00 Arrived on site to diagnose a refrigerator that is condensating inside RC. Tested unit and found gapping of fresh food door seal in the top left corner. Reshaped seal using applied heat and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78757
Scott
Job Details: 05/10/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for clothes snagged . Found found small defective burrs in inner basket .
Near Spicewood, TX 78669
Brandon
Job Details: 05/10/2019
WASHER WHIRLPOOL MHW5500FW0 "Arrived on site for customer complaint of unit not dispensing all the soap, found dispenser needed to be cleaned and customer was using to much soap, I cleaned the dispenser, instructed customer to use washing machine cleaner, and use less soap. Unit tested good."
Near Austin, TX 78729
Tyler B.
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit door not locking found latch clicking but not locking, replaced latch and tested good, no leaks on site"
Near Cedar Park, TX 78613
Scott
Job Details: 05/10/2019
DRYER WHIRLPOOL WGD4815EW2 "Arrived on site for screeching noise . Found one of the bearings in roller wheel had failed . Replaced rollers . Started unit up ,all is normal sounding again . No lint build up at time of service . Job complete ."
Near Austin, TX 78750
Scott
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW9470WW01 Arrived on site for loud banging and and badly vibrating washer . Found one of the leg adjuster nuts wasn’t properly tightened allowing front right leg to move up causing unit to be off balanced . Re adjusted feet . Ran diagnostics cycle . Unit is no longer vibrating or making noise . No water leaks detected at time of service . Job complete .
Near Austin, TX 78738
Brandon
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for customer complaint of fresh food section freezing product, ordering harness with thermistor, controls, and damper. ; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10317076 (cntrl-elec) and 1 WPW10594329 (control) and 1 WPW10746274 (cntrl-elec)"
Near Spicewood, TX 78669
Paul
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL ED5JHEXTQ10 Arrived onsite for the refrigerator with a leak. I found the evaporator drain pan cracked (see pics). I replaced the drain pan. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78744
Leonardo
Job Details: 05/10/2019
RANGE WHIRLPOOL WFC150M0EB1 Arrived on site to test unit for LF burner not working. Test unit and found receptacle was melted and burner was stuck on receptacle. Replaced burner and receptacle test unit and unit still not coming on. Test switch and found burned out switch. Replaced switch test unit and unit test good job complete.
Near Austin, TX 78746
Luis
Job Details: 05/10/2019
ICE MACHINE WHIRLPOOL KUIC18PNZS0 Arrived on site for no ice. Ran diagnostics all test passed ran unit through a normal cycle ice forming on evaporator plate unit appears to be working fine.
Near Waco, TX 76711
Arthur B.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived onsite for customer complaint of LED light now coming on in FC section and condensation on FC door gasket. Confirmed issues found condensation. Advised the sweating is due to the high humidity. Removed and replaced LED assembly in FC section. Both sections lights now come on. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78737
Leonardo
Job Details: 05/10/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to replace hoses and clamps. Replaced parts could not test unit because unit was in the garage.
Near Liberty Hill, TX 78642
Lou
Job Details: 05/10/2019
DRYER GE GTD42EASJ2WW "arrived on site to inspect dryer not functioning. Upon further inspection, I turned the timer on and pressed the start button and the unit came on. Customer advised that the unit starts intermittently. I continued to test the unit by pressing start and finally it failed. When I pressed start, the drum moved maybe a quarter of an inch and stopped ad wouldn’t do anything else. I tested the start switch, door switch, and belt switch and all were good. Timer is functioning as designed. I contacted GE Techline ad spoke to Josh and explained the issue. Josh stated it sounded like the windings in the motor are shorted out and to replace the motor. When I went to remove the blower wheel, the plastic began to break; therefore, I am ordering a blower wheel and will return with all prescreened parts and ordering. No lint observed during service.; ordrng 1 WE16X23857 (BLOWER WHEEL)"
Near Wimberley, TX 78676
Brandon
Job Details: 05/10/2019
WASHER MAYTAG MVWB850YW0 "Arrived on site to replace tub and rotor, after replacing unit tested good."
Near Round Rock, TX 78681
Cliff
Job Details: 05/10/2019
ICE MACHINE WHIRLPOOL KUIX505ESS2 Arrived on site to diagnose an ice machine that is leaking. Found water line connected to water valve not fully connected from factory. Re-connected waterline properly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed.
Near Robinson Ranch, TX 78729
Paul
Job Details: 05/10/2019
RANGE WHIRLPOOL WFG525S0HS0 Arrived onsite for the range with all of the open top burners with orange flames. I found the burners working correctly except the low flame was not correct. I adjusted the low flame settings on the burners. I found the flames orange because of too much pipe dope used when the unit was installed. I explained to the customer that this would go away over time. There was no soot coming from the flames. The unit is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Austin, TX 78750
Scott
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for above temps in both sections . Fresh 57, fz 22 . Fresh food evap covered in ice . Steamed out and replaced fan motor & harness . Will need evap cover and screws . Ordering cover and screws . Nonwater leaaks detected at time of service ; ordrng 2 EVAPSCREWs, 1 WPW10501260 (cover-evap)"
Near Leander, TX 78641
James
Job Details: 05/10/2019
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and inspected unit for short. Customer stated that when in use they could see electrical sparking and smell a burning smell. Accessed components to check for visible shorts. I found that the diode has failed indicating high voltage system failure. Unit will need new mag cap and diode to repair and test further. Installed new mag cap and diode and tested operation. Unit tests good. Job complete
Near Temple, TX 76502
Al
Job Details: 05/10/2019
WASHER MAYTAG MVWX500BW0 Arrived to inspect washer issues. Customer advised the wash light stays on for extended time. I calibrated and service tested the unit and unit got no error codes.Washer works as designed.Customer present.JOB COMPLETE
Near Waco, TX 76707
Arthur B.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "Arrived onsite for customer complaint of SxS refrigerator freezing items in RC section. When arrived, customer had already defrosted unit and unplugged. Plugged unit it. Could not replicate issue at this time. Set temperatures @ lowest settings at this time. No water source connected to unit at time of service."
Near Bastrop, TX 78602
Steve C.
Job Details: 05/10/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for the unit inner tub is rusting. Tested the unit and there is no error codes. Found the inner tub has rust marks. Will need to order the inner tub and reschedule the customer.; ordrng 1 W10752719 (basket)
Near Waco, TX 76705
Arthur B.
Job Details: 05/10/2019
OVEN JENN-AIR JJW2827DB02 Arrived onsite to install new blower motor assembly to wall oven from prior visit’s diagnosis. Removed back panel and removed faulty blower fan. Installed new replacement and reassembled. Tested unit. Found blower fan no longer buzzes. No other issues found.
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for washer not starting. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and unit now comes on but starts to drain non stop as soon as unit is plugged in. Removed failed pressure switch with no improvement. Ordering pressure tube hose.No water leaks present at time of service. ; ordrng 1 W11044559 (PRESSURE HOSE)
Near Austin, TX 78704
Wesley
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site and found unit motor dead. Replaced sump and motor. All checks good.
Near Austin, TX 78733
Luis
Job Details: 05/10/2019
ICE MACHINE KITCHENAID KUIC18NNXS2 "Arrived on site for no ice issue. Ran diagnostics all test passed. Ran unit through a normal cycle,ice forming on evaporator plate."
Near Austin, TX 78753
Joseph C.
Job Details: 05/10/2019
WASHER WHIRLPOOL MHW7100DC0 "On site for “no power to unit” complaint. Inspected unit and found power to control and control panel. Will need new control panelP/N W10748425. No leaks detected, at time of service.; ordrng 1 W10748425 (panel-cntl)"
Near Lakeway, TX 78734
Paul
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator with a no ice condition still. I found the freezer evaporator fan running and the FC temp at 0 degrees with the control set at 0 degrees. I ran test 56 and found an E5 error code and suspect this was stored from the previous visit when the evaporator fan was not running. I ran test 57 and nothing happened. I found no voltage to the icemaker motor. I explained to the customer that the power supply needs to be replaced.. I replaced the power supply control and ran test 57 and the icemaker completed the cycle and worked as designed. I ran test 45 and the mold filled as designed. I ran test 56 again and got an E0 no errors. The unit is working as designed. Call complete.
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
DRYER MAYTAG MEDB855DC4 Arrived on site for dryer making loud noise. Tested and inspected unit and found vent rubbing creating noise. Made adjustments and tested unit. All operations are normal. No other repairs are needed at this time.
Near Elgin, TX 78621
Andy
Job Details: 05/10/2019
RANGE MAYTAG MVWB855DC3 Arrived on site for washer will no stop and making loud noise. Tested and inspected unit and found drain pump running non stop. Found failed UI and control. Removed failed parts and replaced with new. Tested unit and found UI to be bad out of box. Ordering new UI and control. No water leaks present at time of service.; ordrng 1 W11112662 (CONSOLE ) and 1 W11171748 (CONTROL )
Near Austin, TX 78732
Paul
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Arrived onsite for the refrigerator with ice build up in the bottom of the FC. I found the evaporator drip pan frozen over and the bottom of the FC because of a defective drain tube. I removed all of the ice, cleared the drip pan drain, and replaced the drain tube. There were no water leaks present at the time of service. Call complete."
Near Pflugerville, TX 78660
Cliff
Job Details: 05/10/2019
OVEN WHIRLPOOL WOS51EC0AS04 Arrived on site to diagnose an oven that is releasing a lot of warm air into the room. Tested unit and found no mechanical failures to oven and found no mechanical failures at this time. Tested unit and found all is working properly and warm air homeowner is feeling is from the vent due to air movement. Advise homeowner this is normal operation and no repairs are needed at this time.
Near Austin, TX 78759
Tyler B.
Job Details: 05/10/2019
WASHER MAYTAG MVWB865GW0 "Arrived on site for unit leaking. Ran unit and found valves leaking from housing seal, was not sat properly, replaced valve housing and tested good, no leaks on site"
Near Austin, TX 78750
Scott
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for dishwasher not starting . Ran diagnostics got 5-1 error code . Found strike plate was misaligned . Straightened plate . Ran wash cycle . All checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78738
Brandon
Job Details: 05/10/2019
OVEN WHIRLPOOL RBD305PDB8 "Arrived on site for customer complaint of error code, f2e2, found faulty control panel, I replaced panel, unit tested good"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Arrived on site for no cool condition really fresh food section. Diagnosis found that the evaporator fan motor has failed. Replaced fan motor and customer will allow sufficient time for unit to cool down. Customer has some ice build up and she will defrost the unit overnight. No water is connected to this unit.
Near Spicewood, TX 78669
Paul
Job Details: 05/10/2019
WASHER WHIRLPOOL WFW9250WW01 Arrived onsite for the washer with an F9E1 error. I ran diagnostics and found the drain pump locked up. I found nothing in the pump. I replaced the drain pump and ran the diagnostics cycle again. The unit completed the cycle and worked as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78664
Cliff
Job Details: 05/10/2019
WASHER MAYTAG MVWB835DW3 Arrived on site to diagnose a washing machine that is making abnormal noises during spin. Tested unit and found main bearing in gear case failed. Replaced gear case and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78132
Robert
Job Details: 05/10/2019
RANGE WHIRLPOOL WFE540H0AH0 Arrived on job for complaints of not heating properly. Found bake element not connected.
Near Mountain City, TX 78610
Leonardo
Job Details: 05/10/2019
COOKTOP MAYTAG MER5752BAW Arrived on site to test unit for left rear burner not working. Test unit and found burned out burner. Replaced burner . Test unit and unit test good job complete.
Near Bastrop, TX 78602
Steve C.
Job Details: 05/10/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 Arrived on site to re install the coffee maker. Installed the coffee maker and tested the unit. Unit works properly and job complete.
Near Leander, TX 78641
James
Job Details: 05/10/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and installed new blower, both controls and UI. Tested operation and found unit working properly and no faults. Job complete"
Near Austin, TX 78746
Luis
Job Details: 05/10/2019
REFRIGERATOR ELECTROLUX E32AR85PQSC "Arrived on site for cooling issue. Diagnosed unit will need sealed system repair,will need to replace compressor,heat exchanger,evaporator and a filter drier. Customer has compressor,ordering correct evaporator,exchanger and a uv drier. ; ordrng 1 297414900 (EVAPORATOR ) and 1 5303918358 (UV DRIER) and 1 5304504767 (HEAT EXCHANGER) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 ran diag and found ice box fan not blowing, removed ice box and replaced fan and tested again and tested good. Found Rc and fc temps on poin t and both Evaporators clear of ice and clear drains. No leaks on site"
Near Pflugerville, TX 78660
Wesley
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived onnsite and found no dent In panel, replaced panel due to customer insistence.
Near San Marcos, TX 78666
Robert
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KSF26C4XYW03 Arrived on job for complaints of not cooling and leaks water. Found the UI Control damaged. After replacement test operation all functions working properly. No leaks detected at time of service.
Near Buda, TX 78610
Leonardo
Job Details: 05/10/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Arrived on site to test unit for F8E0 erroR code. Checked all wires and all wires are good. Replaced control and blower and unit test good unit got to 350. After tuning oven off, display was turning on and off on its own. Will order new console office to reschedule. ; ordrng 1 W11297728 (CONSOLE )"
Near Buda, TX 78610
Kevin
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site and inspected refrigerator and found ice production is good but cubes look eroded. Took pictures. Ice dispenser will still operate properly and water dispenser is also working correctly. Ice erodes if they are not used due to ice box fan constantly running. Test 56 no errors, test 57 passed correctly, test 45 filled icemaker properly.No water leaks from connections at time of service."
Near Kyle, TX 78640
Leonardo
Job Details: 05/10/2019
DISHWASHER AMANA ADB1400AGB0 "Arrived on site to test unit for heater not working. Test unit and found f7e1 error. Found right side of element was disconnected, secured connection test unit and unit test good job complete."
Near Leander, TX 78641
Lou
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW8000DW2 "arrived on site to inspect washer not draining. Upon further inspection, I found the unit with approximately 3/4 basket full of water. I placed the unit in diagnostics and it showed error codes F9E1 & F9E2. I cleared the codes and placed the unit in manual test mode so I could turn the drain pump on. The drain pump would not come on. I tested the drain pump at the control and got abnormal readings. Using my shop vac, I drained the water from the unit and tilted the unit back to inspect the drain pump. I found that the drain pump had shorted and melted one of the connectors. I removed and replaced the drain pump and repaired the connections and tested the unit. The unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78724
Joseph C.
Job Details: 05/10/2019
WASHER MAYTAG MVWX655DW0 "Arrived on site for “poor wash performance” complaint. Per my previous diagnosis, removed and replaced stripped washplate and screw. Calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on site for the unit is leaking water from the water dispenser. Found the unit has a small leak from the water dispenser not the ice chute. Found the water pressure is to the unit is too high. Lowered the water pressure and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/10/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site for customer complaint of unit not draining, found faulty drain pump, I replaced drain pump, unit tested good.
Near Austin, TX 78731
Luis
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 "Arrived on site for not dispensing water and ice. Tested water found issue with main control for water issue. Found rust forming inside of dispenser motor where shaft connects. Diagnosed unit will need auger motor
Near Round Rock, TX 78665
Tyler B.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for unit leaking and freezing under deli drawer. Found pan bowed causing drain to freeze. Removed shelving and evap cover and replaced evap fan due to bimetallic being burnt looking, cleared remaining ice from drain and replaced pan, and tested good, no leaks on site"
Near Austin, TX 78702
Luis
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 "Arrived on site for no display and no ice, found damaged harness to display tested icemaker,found icemaker gears roasting in housing not running through a cycle diagnosed unit will need harness assembly and icemaker. ordrng 1 W10789534 (HARNESS WIRE)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5000DW1
Near Georgetown, TX 78633
Joel G.
Job Details: 05/10/2019
RANGE WHIRLPOOL KGCU463VSS01 Arrived on site to diagnose cooktop knobs not turning properly. Found valve stems bent and knob trim needed adjustment also. Adjusted and verified operation. Verified no gas leaks at time of svc call.
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/10/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for customer complaint of unit not starting because latch was broke, the strike was broken, ordering strike. ; ordrng 1 W10837741 (lid strike) and 2 WPW10273971 (screw)s"
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for upper spray arm not working properly. Inspected upper spray arm to find one of its securing tabs failed. Removed and replaced upper spray arm. All water connections are dry.
Near Jarrell, TX 76537
Joel G.
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to diagnose refrigerator building condensation on mullions. Verified proper operation of mullions and set them to be on 100% of the time. House doesn’t have the AC running and there is very high humidity inside the house. Informed customer they will need to wipe down the condensation and turn AC on to at least 69 degs to get condensation from building up. Verified no water leaks at time of svc call.
Near Waco, TX 76705
Arthur B.
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Arrived onsite for customer complaint of sweating on mullion. When arrived, found HUMIDITY CONTROL set to off position. Advised customer to turn switch to due to big humidity to rid of sweating. All seals check ok. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78641
James
Job Details: 05/10/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site and tested temps. I found freezer at 2 degrees average and fresh food at 50. Inspected evaporator and found to be completely frozen. Unit will need new control and thermistor fan harness to repair. ; 1 W10843055 (cntrl-elec) and 1 W11087438 (motor-evap)
Near Cedar Park, TX 78613
Lou
Job Details: 05/10/2019
WASHER MAYTAG MVWX500XW2 "arrived on site to inspect washer leaking water. Upon further inspection, I placed the unit in diagnostics with no error codes showing. Tested unit and it operated as designed except the spin cycle was louder than normal. I tilted the unit back to inspect the gearcase and I found gearcase oil on the pulley shield. Removed the shield and found a large amount of oil debris on the pulley. I removed and replaced the gearcase and cam (cam was from van stock W10721967). Calibrated the unit and retested and unit operated as designed. No evidence of water leaks and no leaks observed during service, job completed."
Near Waco, TX 76708
Arthur B.
Job Details: 05/10/2019
WASHER MAYTAG MVWB835DW3 "Arrived onsite for customer complaint of top load washer not completing cycles. Tested unit and found cold water not entering unit. Found water valve faulty. Removed and replaced water valve assembly. Reassembled and tested. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near , TX 78641
Lou
Job Details: 05/10/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "arrived on site to inspect dishwasher not dissolving detergent. Upon further inspection, the customer advised that the unit has never operated correctly since she moved into the home a month ago. I looked under the sink and found that the water supply valve was turned off. I turned the water and placed the unit in diagnostics with no error codes showing. Unit operated as designed. I made recommendations for detergent ad rinse aid use, as well as, use and care tips. No water leaks observed during service, job completed."
Near Austin, TX 78735
Luis
Job Details: 05/10/2019
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for condensation issue. Ran unit through diagnostics found faulty bin thermistor,checked drain tube condensation on drain tube under sink. Replaced defective bin thermistor called tech support on condensation on drain tube. Per tech support due to humidity drain tube will have condensation due to 32° water in tube. Advised customer to insulate tube.; used 1 WPW10511923 (THERMISTOR ) from stock"
Near Austin, TX 78739
Leonardo
Job Details: 05/10/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to replace latch. Replaced latch test unit and unit test good lights turning on and off job complete.
Near Manor, TX 78653
Joseph C.
Job Details: 05/10/2019
WASHER AMANA NTW4516FW3 "Arrived on site for “unit will not power on” complaint. removed and replaced latch. Unit is still unresponsive. Found 120VAC going into unit and wall plug checks okay.Ordering new control. No leaks detected, at time of service.; ordrng 1 W11170317 (CONTROL)"
Near Austin, TX 78749
Kevin
Job Details: 05/10/2019
DRYER MAYTAG MEDB765FW0 "Arrived on site and inspected dryer and found door switch has failed, after replacing switch dryer is now operating properly. No lint found at time of service, job complete"
Near Fischer, TX 78623
Robert
Job Details: 05/10/2019
DRYER WHIRLPOOL WED9550WW1 Arrived on job for complaints of not sensing cloth dry and leaks water. Found the door not closing properly. ; ordrng 1 279570 (catch door dryer)
Near Spicewood, TX 78669
Brandon
Job Details: 05/10/2019
REFRIGERATOR KITCHENAID KSSS42QDX05 "Arrived on site for customer complaint of fresh food section door not closing, I found gasket needed replacing,
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/09/2019
VENTHOOD KITCHEN AID UXB1200DYS0 "Arrived on site to replace blower fan, I replaced but was unable to test do to power outage."
Near Austin, TX 78750
Scott
Job Details: 05/09/2019
MICROWAVE JENN-AIR JMC8127DDS Arrived on site for light in MW no coming on . Bulb burned out . ordrng 1 WP8183592 (lmp-basles)
Near Killeen, TX 76542
Arthur B.
Job Details: 05/09/2019
DRYER MAYTAG MDE6400AYW "Arrived onsite for customer complaint of dryer making loud noises when tumbling. Upon test, found timer hard to start dryer. Confirmed loud grinding noises. Unit will need new timer and wheels to complete repair. No other issues found.; and 1 WP33002803 (timer)"
Near Killeen, TX 76542
Arthur B.
Job Details: 05/09/2019
REFRIGERATOR GE PSS26SGPASS "Arrived onsite for customer complaint of SxS refrigerator leaking water from underneath. Upon inspection, found water supply line valve leaking water causing water to puddle on front of unit. Found all water lines dry. No other issues found."
Near Harker Heights, TX 76548
Arthur B.
Job Details: 05/09/2019
DRYER MAYTAG MEDB835DW4 Arrived onsite for customer complaint of “AF” error on dryer. Confirmed issue. Found dryer vent crushed causing poor air flow. Advised to use new dryer hose. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near , TX 78641
Thomas L.
Job Details: 05/09/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for unit that was leaking water, upper right rack falling down, and for washability. Customer said that the last load of water to be in the inner door insulation and it ran out on the floor. I found that the upper right track stop was broken. The washer motor had no pressure to it. Will order stop and will order wash motor. Will run cycle with door outer door off to see if the leak was from the dispenser or from the vent. ; ordrng 1 WP8269259 (gasket) and 1 WP8269259 (gasket) and 1 WPW10082861 (stop) and 1 WPW10428211 (vent)"
Near Austin, TX 78732
Paul
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL GC5NHAXSB01
Near New Braunfels, TX 78130
Kevin
Job Details: 05/09/2019
DISHWASHER KITCHENAID KDTE104ESS1 "Arrived on site and inspected dishwasher and found control board has burnt out, harness has also burnt. While attempting to replace harness pump and motor started leaking, cleared water out of it but a new one will be needed to complete repair will also need to bring back control panel. explain to customer that dishwasher should not be used it will leak water. Control board and harness have been replaced. No water leaks from connections at time of service.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10605057 (pump and motor assy)"
Near Temple, TX 76502
Arthur B.
Job Details: 05/09/2019
RANGE FRIGIDAIRE FFEC3024LB
Near San Marcos, TX 78666
Kevin
Job Details: 05/09/2019
RANGE IKEA IHW7302YS0 will need to order control, light assemblies and transformer to complete repair.; ordrng 4 WP8186678 (bulb-light)s and 1 WP8186686 (transformr) and 1 WPW10427642 (cntrl-elec)"
Near Pflugerville, TX 78660
Wesley
Job Details: 05/09/2019
RANGE WHIRLPOOL WFE770H0FZ Arrived onnsite and removed stuck socket and lubricated to prevent further sticking. All checks good. Unit is now operating as designed.
Near Austin, TX 78738
Paul
Job Details: 05/09/2019
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for the refrigerator to replace the previous diagnosed parts. After removing the rear cover I found water dripping from the top of the drain tube. I removed the drain tube and beat debris out of it that was causing the restriction and the issue the customer was having (see pic). I reinstalled the drain tube and tested the unit. There were no water leaks present at the time of service. Call complete.
Near Wimberley, TX 78676
Luis
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for no cool diagnosed faulty starter to compressor installed new starter powered unit on compressor powered on unit cooling down correctly
Near McQueeney, TX 78123
Kevin
Job Details: 05/09/2019
OVEN KITCHENAID KODE300ESS00 "Arrived on site and found glass frame in between inner and outer door panels has shattered Needs wpw10347596 to correct issue , job complete"
Near Georgetown, TX 78626
Joel G.
Job Details: 05/09/2019
WASHER KENMORE 11049962602 Arrived on site to install part ordered by previous tech. Replaced and verified operations. Drain is secure. Verified no water leaks at time of svc call.
Near Pflugerville, TX 78660
Wesley
Job Details: 05/09/2019
DRYER WHIRLPOOL WED5000DW2 Arrived onnsite and replaced missing door seal and advised that long dry times was a result of poor airflow. Advised them that unit vent must be cleaned.
Near Austin, TX 78754
Steve C.
Job Details: 05/09/2019
RANGE FRIGIDAIRE FFGF3051TSA Arrived on site for the unit oven will not ignite. Tested the unit and found the igniter will not glow. Remove the back panel and found the igniter was disconnected. Secured the connection to the igniter and tested the unit. Unit works properly and no gas leak present.
Near Leander, TX 78641
Thomas L.
Job Details: 05/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site for fresh Food crisper falling down. Found that the track on the left crisper shelf had come loose from the shelf. Replaced shelf. All water connections are dry.
Near Austin, TX 78759
Wesley
Job Details: 05/09/2019
REFRIGERATOR KITCHENAID KSSO42FMX02 Arrived ons site and installed gasket.. All checks good.
Near Driftwood, TX 78619
Luis
Job Details: 05/09/2019
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Arrived on site for damaged door and damaged side ui panel. Door gaskets were already installed on door,found icemaker tray warped and customer never got filter cap when he purchased unit. Installed new icemaker,door and side panel ui,reassembled door found paddles unresponsive,installed new paddles tested dispenser. Water and ice dispenser working as designed."
Near Pflugerville, TX 78660
Steve C.
Job Details: 05/09/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace the ice container due to Ice container not making good contact with the switch. Replace the ice container and the unit is working properly. All water connections were dry at the time of service.
Near Round Mountain, TX 78663
Brandon
Job Details: 05/09/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for customer complaint of no ice production and unit not dispensing ice. Found out customer had a power surge, found faulty controls, ice box fan motor, and faulty dispenser motor, ordering parts. ; ordrng 1 CNOTE (AUTH) and 1 W10822606 (motor) and 1 W11036562 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
Near Killeen, TX 76543
Arthur B.
Job Details: 05/09/2019
DRYER MAYTAG MEDB766FW0 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found thermal fuse blown. Removed and replaced fuse. Reassembled and tested unit. Unit now tumbles and heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Temple, TX 76501
Arthur B.
Job Details: 05/09/2019
DRYER GE GTD65EBSJ3WS Arrived onsite to install new belt and heater to dryer from prior visit’s diagnosis. Removed and replaced element. Installed new drum belt. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 05/09/2019
MICROWAVE KITCHENAID KOCE507ESS06 Arrived on site to diagnose a microwave that will not operate. Tested unit and found f6e8 Error coming up for microwave communication issue. Replaced appliance manager and user interface per tech sheet and found no change. Noted microwave fuse blown. Replaced fuse and it failed immediately,due to failed door switch assembly’s. Door switch harness and fuse will need to be replaced complete repairs. . ; ordrng 1 W11188752 (FUSE)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 05/09/2019
RANGE WHIRLPOOL WFE515S0EW0 "Arrived on site for customer complaint of light not working inside oven, found faulty light bulb."
Near Georgetown, TX 78626
Al
Job Details: 05/09/2019
WASHER AMANA NTW4605EW0