We serviced a
WHIRLPOOL DRYER
Model LER36224JQ1
Near Killeen, Texas 76549
Al
Job Details:
02/18/2022
"Arrived to inspect burning smell from the dryer. Confirmed the unit is cycling properly and element is working properly. Customer has unit in a room with no circulation to include ventilation or windows. The dryer is usually unused with the door closed, so the cycling of the heating element is magnified. Customer also has never had vent cleaned, I took a trip outside and cleared by hand a nice sized buildup of hard lint. Unit is functioning as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Killeen, Texas 76541
Tyler
Job Details:
02/18/2022
Arrived on site for refrigerator with misaligned doors. Upon arrival I confirm the issue and found that it fell within the service pointer R8178793-A. I found the gaskets needed to be re-shaped. After reforming the gaskets and insuring that the door was perfectly even a balance with one another I explained a customer how the issue could be resolved if it were to happen again and how they could correct an issue on their own per the service pointer instructions. at this time unit is functioning as designed and had no other failures on site. Found temps at 0/39(actual) while on site. Documented issue with techline Sr#7732824862 and uploaded photos to service matters and sd. Call complete
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Killeen, Texas 76549
Al
Job Details:
02/18/2022
"Arrived to inspect dryer not drying load on the first load. Confirmed the unit is operating properly. Unit heated and tumbled, but the customer has water in his ventilation system. He will need to contact n air conditioning company to solve the issues. Job complete. M/S #s confirmed and photographed."
We serviced a
FRIGIDAIRE OVEN
Model FFEF3018LBG
Near Killeen, Texas 76549
Tyler
Job Details:
02/18/2022
Arrived on site to inspect oven that was not working after previously repaired according to the customer. Upon arrival ran an oven bake cycle and found that because of the issue was the oven sensor thinking unit was harder than it was too quickly during the preheat as well as the main control shutting down the relays at random from the start of the heating cycle too quickly before unit could reach its full temperature. At this time unit will need a new main control as well as oven sensor and will need to be thoroughly tested once repaired or ensure that they can at least make it past the preheat setting to the desired tips it needs. ; ordrng 1 316557115 (Control) and 1 316490000 (Probe)
We serviced a
GE DISHWASHER
Model PDT750SSF2SS
Near Georgetown, Texas 78628
Gerry C
Job Details:
02/18/2022
"Arrived to inspect no heat during cycle. Within service mode, F16, F48, F128 codes were stored. I tested the unit in manual service test mode and started verification of heater operations. I accessed the control side connector and the heater showed 14.9 ohms, within specifications of the service manual. The heater portion of the service cycle, after clearing all previous codes, did not supply line VAC. I removed and replaced the control and it heated momentarily, but quickly stopped. I found the thermistor within the float switch showed 1.05 Kohm low to 10+ ohms high and was variable. Expected was 11-12 Kohm and it was out of range. The wire harness was intact and the float switch will require replacement as well. No leaks observed during service. .; ordrng 1 WD21X10519 (Float Switch Assy)"
We serviced a
MAYTAG DRYER
Model LDE8414AMC
Near Salado, Texas 76571
David Z
Job Details:
02/18/2022
Arrived on site to follow up on dryer that was not tumbling. Ran unit and could hear motor but drum was not turning. Checked belt and found belt was off the pulley and motor due to improper routing. Adjusted belt and routed per service manual. Tested unit ans verified unit working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE524CLAS0
Near Harker Heights, Texas 76548
Tyler
Job Details:
02/18/2022
Arrived on site for range door falling apart not staying together correctly. Upon arrival I found that both side trims were missing I also found that incorrect screws have been placed into the mounting top trim bracket causing trim not to hold glass door correctly. Was unable to disassemble unit further without causing more damage to the door at time of diagnosis. Will need office to get authorization/Rescheduling with customer once availability of the parts is known; ordrng 1 W10761018 (Door trim (Leftside)) and 1 W10761014 (Door trim (Rightside)) and 2 W10465148 (Screws)s and 2 WPW10200660 (Screws)s and 1 WPW10310922 (Trim) and 2 WPW10410341 (Handle spacers)s and 1 WPW10618239 (Handle) and 1 Cnote (Needs autho? Read cnote)
We serviced a
KITCHENAID MICROWAVE
Model KOCE900HSS02
Near New Braunfels, Texas 78132
Andrew
Job Details:
02/18/2022
"Arrived on site to test unit for console acting erratic. Found console not allowing diagnostics. Verified voltage to console was consistent. Replaced console, tested unit, unit now working as designed. Advised customer to connect unit to WiFi. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ6
Near Austin, Texas 78744
Leonardo
Job Details:
02/18/2022
Arrived on site to test unit for light junk staying stuck on socket. Removed light bulb test unit and had bad bulb. Replaced bulb at 4.54 test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE525C0BS0
Near Killeen, Texas 76542
Al
Job Details:
02/18/2022
"Arrived to inspect front right burner issues. Confirmed model and serial numbers and proceeded with diagnostics. Found and photographed the infinite switch was burned out, causing the malfunction. Removed and replaced it, reassembled and unit tested properly. Customer satisfied. Job complete"
We serviced a
GE RANGE
Model JGBS23SEL3SS
Near Austin, Texas 78703
Leonardo
Job Details:
02/18/2022
Arrived on site to test unit for oven not working. Test unit and found and glow igniter.Test unit and unit heating correctly job complete.
We serviced a
WHIRLPOOL RANGE
Model WFC150M0JB0
Near Manor, Texas 78653
Matthew
Job Details:
02/18/2022
Arrived onsite for hot indicator light on when not in use. Upon inspection found front left switch failed. Replaced (1) switch. Tested unit and unit is now functioning properly. Job complete
We serviced a
GE RANGE
Model JB650ST2SS
Near Copperas Cove, Texas 76522
Tyler
Job Details:
02/17/2022
Arrived on site to install previously diagnosed Switchin burner. Upon arrival installed required parts reassembled and tested unit and found all indicator lights turning off when unit was not in use as designed and found burner fully functioning when in use. Call complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN406EPA01
Near Burnet, Texas 78611
Cliff
Job Details:
02/17/2022
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Little River-Academy, Texas 76554
David Z
Job Details:
02/17/2022
Arrived on site to diagnose washer with clothes not spinning out. Ran unit and could hear unit struggling to agitate. Checked shifter and found shifter detached from the cam pin. Replaced with updated shifter and retested. Verified unit working as designed and calibrated. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM00
Near Waco, Texas 76710
Jonathan M
Job Details:
02/17/2022
Arrived on site to finish the sealed system job on this refrigerator. Inspected unit and work area. Soldered all the joints and ran the unit in a vacuum at -30 psi for over 25 minutes with no leaks present. Charged the unit and got pressure is up to 126 psi on the high side and zero psi on the low side. The unit began to call and freeze as designed. Call complete.
We serviced a
AMANA REFRIGERATOR
Model ART318FFDB07
Near Waco, Texas 76710
Jonathan M
Job Details:
02/17/2022
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced in the control and tested the unit. The unit began to run and operate and cool as designed. Call complete.
We serviced a
KITCHENAID OVEN
Model KOCE500ESS11
Near Pflugerville, Texas 78660
Gerry C
Job Details:
02/17/2022
"Arrived to inspect noise. The convection fan would intermittently create a rumble and rattle. During inspection, I found the fan was out-of-round or the motor shaft was bent. Office to order fan assembly .; ordrng 1 W10860984 (Fan Assy) and 1 Schedulewith (SO 329296)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Austin, Texas 78704
Scott
Job Details:
02/17/2022
Arrived on site for leaking dishwasher. All connections are dry . Ran diagnostics and was leaking from inside panel . Found water leaking from vent . Ordering vent and new gasket . No other leaks detected. Call to set return.; ordrng 1 WPW10329609 (Vent) and 1 8269259 (Vent gasket)
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Leander, Texas 78641
Kimo
Job Details:
02/17/2022
"Arrived for dryer not drying clothes on first cycle upon inspection I found unit set to fluff which will tumbling clothes but not heat. Upon further inspection I found lent trap full of lint, I cleaned out the lint and performed air flow tested. Good airflow was found, then I performed a temp test with my thermal couple and found unit heating. Unit is operating as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, Texas 78724
Tyler L
Job Details:
02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new Gearcase and splutch kit. Tested unit in factory diagnostics and unit tested good. Ran drain and spin cycle and rinse and spin cycle. No issues at this time, no water leaks detected, job complete."
We serviced a
MAYTAG DRYER
Model MED6200KW0
Near Georgetown, Texas 78633
Jonathan S
Job Details:
02/17/2022
Arrived on site for dryer having long dry times. Inspected unit and work area. Performed air flow test with vent on and found minor restriction (yellow light). Per air flow test with vent off and found good air flow (green light). Performed temperature reading n time dry with high heat and found temperature reaching 190?. Spoke with customer on air flow and home venting. Unit tested good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS00
Near Austin, Texas 78731
Matthew
Job Details:
02/17/2022
Arrived onsite for ice refrigerator ice maker not making ice again. Upon arrival found fill tube frozen. Disassembled unit and found heater failing. Upon replacing heater found wrong connector. Heater has a female connector but the replacement part was male. Contacted SR and researched part. Will need to reorder. Office to inspect part on arrival. Office to reschedule ; ordrng 1 KRMF706EBS00 (Heater)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Round Rock, Texas 78664
Gerry C
Job Details:
02/17/2022
Arrived to inspect heater washers. The unit had the brass colored washers and were starting to show signs of corrosion. The unit will require Technical Service Pointer #: W11540964. Office to order heater. No leaks observed during service. ; ordrng 1 W11537778 (Heater)
We serviced a
AMANA WASHER
Model NTW4516FW2
Near Austin, Texas 78702
Scott
Job Details:
02/17/2022
"Arrived on site for washer not advancing into wash cycle . Unit will start to fill and go into drain. Ran diagnostics and got long drain code . Found cold water coming into wash at a trickle . Found debris in cold valve .
We serviced a
WHIRLPOOL DISHWASHER
Model WDT910SSYW0
Near Fischer, Texas 78623
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for leaking from underneath. Found fill tube from valve to water inlet was corroded causing leak. Needing hose to fix issue leak issue. Also recommend replacing all four lower rack wheel assemblies. Ordering other parts to ensure completion on return visit. Unable to fully test due to unit immediately leaking when starting. Office to reschedule. ; ordrng 1 W10878507 (Fill hose) and 1 WPW10545278 (Drain hose) and 2 WP8531323 (Gasket)s and 1 WPW10195536 (Water inlet) and 1 WPW10213825 (Nut) and 2 W10195416V (Wheel)s
We serviced a
GE OVEN
Model JTS5000DN1WW
Near Fischer, Texas 78623
Andrew
Job Details:
02/17/2022
"Arrived on site to test unit for light not illuminating. Found connection pin was not making contact on one side of bulb. Adjusted pin, tested unit, u it now working as designed. Job complete."
We serviced a
WHIRLPOOL MICROWAVE
Model GT4175SPS-4
Near Georgetown, Texas 78633
Jonathan S
Job Details:
02/17/2022
"Arrived on site for microwave door not opening. Inspected unit and work area. Removed microwave and disassembled. Found unit is serviceable. Found inner latch broken. Inspected outer latch and door switch holder. Found inner latch only needed to repair.
We serviced a
GE MICROWAVE
Model JVM3670SK03
Near Bertram, Texas 78605
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a microwave with a vent not closing. Found hinge on grill broken and replaced grill assembly. Tested unit and found all is functioning properly at this time.
We serviced a
ROPER WASHER
Model RTW4516FW2
Near Round Mountain, Texas 78663
Jacob
Job Details:
02/17/2022
Arrived onsite for unit having issues with locking. Tested the unit and the lock was not locking as it was trying to stay locked to start but would not. Replaced the lock. Tested the unit. Unit tested good. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138FZDW00
Near Austin, Texas 78741
Luis
Job Details:
02/17/2022
"Arrived on site for no cool. Powered unit on compressor powered on,no frost pattern on evaporator,tapped into the sealed system,low side reading -25 pressurized system slight hissing sound in compressor compartment,sprayed bubble solution on all tubing diagnosed a leak in the cabinet
We serviced a
WHIRLPOOL REFRIGERATOR
Model GB2FHDXWQ04
Near Austin, Texas 78741
Tyler L
Job Details:
02/17/2022
"Arrived on site for complaints of food freezing in RC. Customer stated that only the food in the bottom right crisper gets frozen. Found temperature in RC bottom crisper to be at 32 degrees. Found RC temperature set at the coldest setting. Found air damper opening and closing properly. Set temperature in RC down to the middle setting, and advised customer to monitor.
We serviced a
MAYTAG WASHER
Model MVWB766FW1
Near Kempner, Texas 76539
Al
Job Details:
02/17/2022
Arrived to inspect washer not powering on. Confirmed the complaint and accessed diagnostics mode and unit gave error code F6E2 Communication error.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, Texas 78752
Joe Z
Job Details:
02/17/2022
Arrived onsite for unit leaking from dispenser. Upon arrival ran quick cycle and water leaked out of the front of dispenser at 6 minute mark. Need to replace dispenser. Will need 2 man for double stack unit.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS322FDAM04
Near Burnet, Texas 78611
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a refrigerator that is not producing ice and has lights not working. Found failed led module and icemaker thermostat failed. Replaced both parts and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE104ESS1
Near Austin, Texas 78704
Scott
Job Details:
02/17/2022
"Arrived on site for dishwasher leaking . Found sump leaking from diverter motor .Replaced sump and motor . Ran diagnostics , no water leaks detected at time time of service .
We serviced a
FRIGIDAIRE OVEN
Model PLEB30S9FCB
Near Blanco, Texas 78606
Jacob
Job Details:
02/17/2022
Arrived onsite for the door not staying shut. Customer had own hinges to fix the door. Replaced the hinges. Tested the unit door. Door closes correctly. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB4949SKZ0
Near Harker Heights, Texas 76548
Al
Job Details:
02/17/2022
"Arrived to inspect dishwasher not completing cycles. Accessed diagnostics and found F7E1 Single Speed wash motor Failure. Customers advised they can wash a short cycle, but the longer cycles dont complete. Order the sump and motor and main control. Office to schedule return services. Needs more work.; ordrng 1 W11416363 (SUMP & MOTOR) and 1 W11462459 (CNTRL-ELEC)"
We serviced a
WHIRLPOOL DISHWASHER
Model DU915PWPS0
Near Briarcliff, Texas 78669
Kevin
Job Details:
02/17/2022
"Arrived on site and inspected dishwasher and did not hear any excessive noise while water is filling, wash motor is running, or drain pump is running. Cannot duplicate customers experience dishwasher is operating as intended, job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near Waco, Texas 76708
Leonardo
Job Details:
02/17/2022
Arrived on site to replace soap dispenser. Replaced dispenser test unit and unit test good job complete.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS0
Near Copperas Cove, Texas 76522
Tyler
Job Details:
02/17/2022
Arrived on site for a range not heating correctly. A Pona Rider confirmed this year and after throw the testing I found that the delays on the ACU with intermittently and randomly shutting on and off not allowing the oven to properly heat to the right temp. I replace the AC you in the oven so U2 oven since youre also being slightly out of specs. Reassembled and found unit functioning as designed and went over use and care with customer regarding how to preheat oven and how to calibrate if any other issues that arise. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Wimberley, Texas 78676
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)
We serviced a
WHIRLPOOL WASHER
Model WTW5700XW0
Near Wimberley, Texas 78676
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for not advancing pass rinse cycle. Found cold valve not shutting off even when no voltage being supplied to valve. Recommend replacing cold valve. Ordering hot valve and control as a precautionary to ensure completion on return visit. Office to reschedule. ; ordrng 1 W11168740 (Cold valve) and 1 W11168743 (Hot valve) and 1 W10393444 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT138TFYS00
Near Austin, Texas 78757
Luis
Job Details:
02/17/2022
"Arrived on site for no cool. Clicking noise from compressor compartment,removed starter installed a new start found compressor not powering on diagnosed a defective compressor
We serviced a
GE WASHER
Model GTW460ASJ9WW
Near Killeen, Texas 76543
Al
Job Details:
02/17/2022
Arrived to install previously ordered parts. After installing the parts the unit tested properly. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Austin, Texas 78724
Tyler L
Job Details:
02/17/2022
"Arrived on site for complaints of light not working. Found light over the range party disassembled, as the customer attempted to change the bulb. Found socket burnt out. Installed new socket and bulb. Light now working as designed.
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near New Braunfels, Texas 78132
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not heating due to a error code, upon inspection found the f1e1 error code keeping unit from being used. Replaced console per guide and tested unit. All functions worked. Complete"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near New Braunfels, Texas 78130
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not spinning normally, upon inspection found the unit was agitating but not spinning, it had a stored clutch error code and would be stuck draining, ordering correct parts to fix issues. Office to reschedule ; ordrng 1 W11419171 (CONTROL) and 1 W10734521 (SLIDER) and 1 W10754448 (CLUTCH)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Blanco, Texas 78606
Jacob
Job Details:
02/17/2022
Arrived onsite for the top door of the inner glass shattering during the 2nd time the unit was being used. Customer said they were scared of the unit because of the loud glass shattered and is not using it. Called tech line to report findings. Said that the glass may not have been tempered correctly to handle the heat but said to just replace the glass at this time got sr#7732990315. Transferred me to safety to report the issue and advised to do what tech line said that they will not replace the unit at this time and go with the initial repair gave different sr#7732990476. Replaced the glass and no issues with the glass anymore. Tested the unit but the unit had an issue where it seems to not turn off after canceling it to heat. Found service pointer W11525554 for the WiFi to fix the control issue. No other issues at this time. Job complete
We serviced a
WHIRLPOOL RANGE
Model MER4600LS
Near Seguin, Texas 78155
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for the element being off center. Upon inspection found the front right element was off the bracket and causing the issue, attached element normally and tested. Complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIV29PCMS03
Near Hutto, Texas 78634
Gerry C
Job Details:
02/17/2022
"Arrived to inspect ice in bottom of freezer. I found there was a large ice mass within the bottom of the freezer and I removed the unit from its mounting and inspected the drain. There was a large blockage within the drain tube and it required manual action to remove, as it had been there for an extended amount of time. I reinstalled the tube and removed ice from the FC evaporator pan that had accumulated due to the blockage. I tested and the drain system resumed normal operation, along with all systems in the unit. Operational test good, no leaks observed during service."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW
Near Nolanville, Texas 76559
Al
Job Details:
02/17/2022
"Arrived to inspect clanking noises from dryer. Tested, disassembled and found all parts were fully operational. Reassembled and unit still tested as designed. Customer satisfied, Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204EPA4
Near Burnet, Texas 78611
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a dishwasher that is not cycling properly. Found circ pump locked up and freed motor. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Leander, Texas 78641
Kimo
Job Details:
02/17/2022
Arrived onsite for microwave with vent not turning off when buttons is pressed. I replaced thermistor and tested but no change. I am ordering 1x control. Office to reschedule.; ordrng 1 W11552018 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KUDF204ESB00
Near Austin, Texas 78703
Luis
Job Details:
02/17/2022
"Arrived on site for noise complaint and ui unresponsive. At time of visit unit not making odd noise,found display unresponsive,checked harness appears a break in the wire harness ordering a new harness assembly,will also order the display incase needed. ; ordrng 1 W10789537 (Display) and 1 W10789534 (Harness)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS00
Near Austin, Texas 78759
Scott
Job Details:
02/17/2022
"Arrived on site for water leaking from fresh side food side of fridge . Found drain tube clogged . Tried to move obstruction. Ordering tube .n ; ordrng 1 W11409190 (Fresh food drain tube)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, Texas 78641
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a dishwasher that is not cleaning properly. Loose wiring connection on pump assembly causing intermittent operation. Reseated wiring and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC2
Near Andice, Texas 78628
Lou
Job Details:
02/17/2022
"Arrived on site to inspect washer with no power. Upon further inspection, the customer attempted to turn the unit on at the power button and the unit failed to respond. I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed. After testing, I pressed the power button and the unit came on. Due to the intermittent issues with the unit powering on, I removed and replaced the control panel and retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
AMANA WASHER
Model NFW5800HW3
Near Killeen, Texas 76543
Al
Job Details:
02/17/2022
"Arrived to inspect front load washer leaking. Confirmed and photographed the model and serial tag. Customer advised the front bellow ring came off and the landlord sent a maintenance man to put it back on. I removed it and reinstalled it, cleaned the drain weep holes and lifted the front leveling feet. Tested the unit and tested properly without any leaks. The CLAEN WASHER light was flashing, so I advised the customers son to relay the message about cleaning the unit with affresh tabs. Job complete"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT720PADM2
Near Pflugerville, Texas 78660
Gerry C
Job Details:
02/17/2022
"Arrived to inspect no water. I found the unit would fill and the circulation pump could be heard running, but no water flow was occurring. The pump has internally failed and I suspect from debris of the bottom rack that is falling apart. The screen around the filter has warped and is allowing debris to fall into the sump area as well. The door gasket was torn on both sides and requires replacement. Office to authorize and order lower rack, gasket, screen and sump assy. No leaks observed during service. ; ordrng 1 W11498831 (Gasket) and 1 W10311986 (Lower rack) and 1 WPW10463906 (Screen) and 1 PartAutho"
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near San Marcos, Texas 78666
Noah D
Job Details:
02/17/2022
"Arrived on site to inspect unit for not igniting bake element, upon inspection found the units igniter not sparking, replaced ignitor and tested unit. All functions worked. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, Texas 78634
Wesley
Job Details:
02/17/2022
Arrived onsite and repaired seal issue by replacing the freezer door. All checks food. Unit is now operating as designed. Advised customer on repair. All other issues are resolved and operating as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC704FPS03
Near Round Rock, Texas 78665
Wesley
Job Details:
02/17/2022
Arrived onsite and found fridge not cooling well. Found unit seeming to have a control/thermistor disparity of 30f. Not operating the fan in normal cooling cycle although all functions test properly in diagnostics. . ; ordrng 1 W11533213 (Control kit)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near Georgetown, Texas 78633
Jonathan S
Job Details:
02/17/2022
Arrived on site for refrigerator finish that does not feel right. Inspected unit and work area. Found door appeared as if soap residue was on unit. Used stainless steel cleaner and wiped both doors down and customer is happy with finishing results. No other issues with unit. No water leaks detected during service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Georgetown, Texas 78628
Lou
Job Details:
02/17/2022
"Arrived on site to install previously diagnosed and ordered part. Due to the sump/motor assembly failure leaking water, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed with no further leaks No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near Leander, Texas 78641
Kimo
Job Details:
02/17/2022
Arrived onsite to install previously diagnosed pat.upon arrival I installed new control and tested unit and found unit operating as designed.job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017AB4
Near Austin, Texas 78725
Tyler L
Job Details:
02/17/2022
"Arrived on site for install of new part. Installed new main harness. Tested unit and microwave is now working. Tested with cup of water 3 times, and it is heating good. The clips for the screws on the grill and the control backer are broken. Will need new grill and control backer to complete repair. Office to reschedule.; ordrng 1 W10723871 (Backer, control) and 1 WPW10468666 (Grill)"
We serviced a
WHIRLPOOL OVEN
Model KOSE500ESS04
Near Austin, Texas 78738
Kevin
Job Details:
02/17/2022
"Arrived on site and set oven to preheat and it reached temperature in 12 minutes heating turned off and then coasted to 365 temperature dropped to 347 before turning back on again. Customer then requested oven temperature changed to 420 degrees. When oven reached 420? Internal temperature was then 433 on thermocouple. Customer then said that when they set the oven timer the temperature shows a lower temperature. could not duplicate customers experience for this complaint, job complete 7732995303"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Pflugerville, Texas 78660
Gerry C
Job Details:
02/17/2022
"Arrived to instal previously diagnosed and ordered parts. I inspected the unit and found the noise was coming from the sump assy, especially when the diverter was moving within automatic test mode. The unit will require the sump assy. Office to order the part and contact the CX to arrange return service. No leaks observed during service. Please schedule with CXs other service on their oven, SO 331655. No leaks observed during service. ; ordrng 1 W11416362 (Sump assy) and 1 Schedulewith (SO 331655)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ
Near Pflugerville, Texas 78660
Wesley
Job Details:
02/17/2022
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS01
Near Leander, Texas 78641
David S
Job Details:
02/17/2022
"Arrived on site to install previous diagnose part. I swapped I. The 3 way valve coil and still found the unit constantly moving the valve. I power cycled the unit and found it stopped. I tested all the fans, thermistors, ice maker and fill tube heater I found them all working. I put the unit through a forced defrost to test the defrost circuit. I found defrost coming on. In the middle of defrost the valve started moving on its own again. I called techline and spoke to ED sr7732922398, I advised Ed of my findings and he advised to replace the hv control.The office will reschedule when we have eta on the part.; ordrng 1 WPW10675033 (Hv control)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78741
Tyler L
Job Details:
02/17/2022
"Arrived on site for complaints of no power. Found power to the unit, and with the lock button on. Held button for 3 seconds and turned it off. Now able to use UI as designed. Tested unit and everything passed except for the soap dispenser. It never opened. Will need new dispenser to complete repair. No water leaks detected, office to reschedule.; ordrng 1 WPW10671905 (Dispenser)"
We serviced a
KITCHENAID COOKTOP
Model KCGD506GSS00
Near Austin, Texas 78746
Scott
Job Details:
02/17/2022
Arrived on site for burner not igniting . Found left rear not sparking when knob is turned . Would spark if any other knob is used . Replaced harness . All burners are operating normally .no gas leaks detected at time of service. Job complete
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS3
Near Johnson City, Texas 78636
Jacob
Job Details:
02/17/2022
"Arrived onsite for the 369 buttons not working. Tested the buttons and they wouldnt respond. Replaced the console and tested the unit, unit tested good. No issues at this time. Job complete"
We serviced a
KITCHENAID ICE MACHINE
Model KUIC15PLXS1
Near Bertram, Texas 78605
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose an ice machine that is not cycling. Found external drain pump failed and it will need to be replaced to complete repairs. ; ordrng 1 1901a (Pump kit)
We serviced a
WHIRLPOOL OVEN
Model KOCE500ESS11
Near Austin, Texas 78759
Scott
Job Details:
02/17/2022
"Arrived on site for oven not heating properly . Ran preheat . Oven ran 3 cycles then stopped heating . Ordering ui , control . Call to set return ; ordrng 1 W10890568 (Ui)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SNHM06
Near Austin, Texas 78731
Matthew
Job Details:
02/17/2022
Arrived onsite for failed refrigerator handle. Upon inspection found right refrigerator door handle was hanging from only having top screw secured. Found that the screws that hold handle in had failed. Replaced handle. Unit is functioning properly. Job complete
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW2
Near Cedar Park, Texas 78613
David S
Job Details:
02/17/2022
Arrived on site for washing machine stopping mid cycle. I inspected the unit and work area. I found the lid locked and the drain pump not coming on. I tested the drain pump from the control and found it open. I gained access to the drain pump and found the harness clip damaged. I repaired the harness clip. I powered the unit on and the lid unlocked and the drain pump came on. The unit is working as designed no water leaks detected.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, Texas 78757
Luis
Job Details:
02/17/2022
"Arrived on site for no ice and door complaint. Found left door sticks slightly further out then right door,checked door seal good informed customer that the door is sealing and its a cosmetic issue and out of the cosmetic warranty. Ran diagnostics on icemaker,icemaker harvested ran fill test no water entering icemaker,removed housing found frozen fill tube and fill tube heater to fully secured around fill tube. Secured heater fully around tube,ran fill test passed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM04
Near Bertram, Texas 78605
Cliff
Job Details:
02/17/2022
Arrived on site to diagnose a refrigerator that doesn't register door position. Found inner liner for left hand rc door bowed preventing proper contact with door switch. Installed spacer on liner to compensate and all is working properly at this time. No water hooked up to unit.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Cedar Park, Texas 78613
David S
Job Details:
02/17/2022
Arrived on site to replace the heating element. I inspected the unit and work area. I found the model and serial number falling in the service pointer range. I inspected the heating pad lament and found it has the brass rings on It. I replaced the heating element. I ran a diagnostic cycle and found the unit working as designed. Not water leaks detected. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW6200KW1
Near Georgetown, Texas 78626
Lou
Job Details:
02/17/2022
"Arrived on site to inspect washer tripping the breaker. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed and did not trip the breaker. Retested in diagnostics again and the unit continued to operate as designed. Tilted the unit back and inspected for gearcase oil underneath and found all parts are good and no gearcase oil. Tested voltage and got 123V. Found unit is plugged into a GFCI outlet and has a GFCI breaker. I contacted techline and spoke to Scoot and advised of the complaint and my findings. Scott had me test amp draw during spin cycle and I got 3.6amps when the unit operates on no more than 6amps. Scott recommended that the customer have an electrician check the outlet and breaker and provided SR#7732996894. I advised the customer of my testing and findings and my conversation with the manufacturer. Made recommendations for use and care as they have a water softener system, as well as, detergent use. No water leaks observed during service, job completed."
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Round Rock, Texas 78665
Gerry C
Job Details:
02/17/2022
"Arrived to inspect water fill issue. I entered service test mode and the unit had F0E3 stored. I tested within manual and automatic test modes and detected excessive noise from the gear case. I removed the rotor and discovered gear case fluid that had pooled. The unit will require a replacement gear case and due to excessive vibration in spin, the basket will require replacement as well. No leaks observed during service. ; ordrng 1 W11178227 (Basket Assy) and 1 W11423759 (Gear Case) and 1 W10734521 (Slider) and 1 W11260238 (Rotor)"
We serviced a
WHIRLPOOL DISHWASHER
Model KDFE104KPS0
Near Austin, Texas 78757
Matthew
Job Details:
02/17/2022
Arrived onsite for dishwasher damaged. Took pics. Will order outer door stainless panel and panel cap. Office to reschedule ; ordrng 1 W11461688 (Outer door panel) and 1 W11412695 (Console cap)
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, Texas 78724
Tyler L
Job Details:
02/17/2022
"Arrived on site for install of previously diagnosed parts. Installed new capacitor and motor. Tested unit and is now spinning properly. Ran drain and spin cycle and monitored. Unit functioning as designed, no water leaks detected, job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Pflugerville, Texas 78660
Wesley
Job Details:
02/17/2022
Arrived onsite and determined that the evap fan cabinet wiring is shorting under load and tripping the breaker. The cabinet wiring is not serviceable and there is not a repair option for the refrigerator at this time. Advised customer on findings. No further charge to be made.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS03
Near Mustang Ridge, Texas 78610
Leonardo
Job Details:
02/17/2022
Arrived on site to test unit for blank screen. Tried resetting console and still blank. Replaced console test unit and unit test good unit heating correctly job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS01
Near Georgetown, Texas 78628
Jonathan S
Job Details:
02/17/2022
"Arrived on site for ice machine front access panel sticking out. Inspected unit and work area. Removed access panel and door. Reinstalled door and access panel. Tested door operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL WASHER
Model WTW7500GC2
Near Killeen, Texas 76549
Al
Job Details:
02/17/2022
Arrived to inspect washer lid damaged. Confirmed the complaint and found the left corner of the lid at the plastic was cracked causing the malfunction. Removed and replaced it and unit tested properly. Job complete SPACER IS WITH TG PARTS
We serviced a
KITCHENAID ICE MACHINE
Model KUIX305ESS1
Near Austin, Texas 78750
Wesley
Job Details:
02/17/2022
"Arrived onsite and found new problem of start relay shorting, however was able to determine that the amp draw of the compressor is at 1.6 amps which indicates the compressor is healthy. All else checks good. ; ordrng 1 WP2217224 (Start relay)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Georgetown, Texas 78628
Lou
Job Details:
02/17/2022
"Arrived on site to inspect dishwasher leaking water. Upon further inspection, the customer advised that the unit leaks water with every wash at the bottom right corner of the door. I removed the outer door panel and found where water is leaking from the vent gasket. Removed the vent and found the gasket crimped and torn.; ordrng 1 WPW10329609 (Vent) and 1 WP8269259 (Vent gasket)"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48PPDUDE01
Near Leander, Texas 78641
Kimo
Job Details:
02/17/2022
"Arrived onsite for refrigerator with dim leds in fc. Upon arrival I checked all leds in fc and the on in rc that is on the same Circuit and found the all good, which leads me to the led board be bad .; ordrng 1 W10830288 (Led board)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM02
Near Wimberley, Texas 78676
Andrew
Job Details:
02/17/2022
"Arrived on site to perform sealed system from previous diagnosis. Unable to locate previously claimed leak. Tapped into drier and unit was full of refrigerant. Verified compressor needed to be replaced as was only pulling .2amps while running. Replaced compressor, system held vacuum for 20mins. Charged system to specs, frost pattern started to develop ideally on entire evap. Applied bubble solution to all possible exposed leak points. No refrigerant leaks at this time. Job complete."
We serviced a
GE DISHWASHER
Model PDT825SSJ2SS
Near Austin, Texas 78750
Wesley
Job Details:
02/17/2022
Arrived onsite and found unit unresponsive. Found proper voltage to control. During testing used the ui and harness and control to establish a baseline and ui remained unresponsive throughout. Verified proper jumper positioning and attempted to isolate a shorting load by removing each of the 3 control harness one at a time. The ui remained unresponsive. O-emld tckt
We serviced a
KITCHENAID COOKTOP
Model KCGS356ESS00
Near Georgetown, Texas 78628
Jonathan S
Job Details:
02/17/2022
Arrived on site to install previous diagnosed part. Found wrong part on hand. Need to replace right front orifice holder..; ordrng 1 W10594399 (Orifice holder)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Canyon Lake, Texas 78133
Andrew
Job Details:
02/17/2022
Arrived on site to test unit for no cold water dispensing. Advised customer of operation and unit is not designed to dispense cold water. No leaks detected. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model ET18PKXAN00
Near Cedar Park, Texas 78613
David S
Job Details:
02/17/2022
Arrived on site fridge getting loud. I inspected the unit and work area. I found the fridge running. I found the condenser clean and the condenser fan running. I found as the compressor heated up it was getting louder.
We serviced a
WHIRLPOOL DRYER
Model MEDB755DW2
Near Georgetown, Texas 78633
Jonathan S
Job Details:
02/17/2022
Arrived on site for dryer making abnormal noise. Inspected unit and work area. Tested operation to verify failure. Disassembled unit and found object stuck key n felt on front bearing. Continued to disassemble unit and inspected all moving parts. Found no other issues. Assembled unit and tested operation. All tested good.
We serviced a
KENMORE DRYER
Model 110.868738
Near Leander, Texas 78641
Kimo
Job Details:
02/17/2022
Arrived onsite to install previously diagnosed pats. Upon arrival I installed new resistor and tested unit and found unit operating as designed.Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near San Marcos, Texas 78666
Noah D
Job Details:
02/17/2022
Arrived on site to inspect unit for a crack in the liner.