Near Waco, TX 76710
Steve C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived on site for the unit is leaking water. Tested the unit and found the water tube to the icemaker has been chewed off by mice. Replace the parts and tested unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76708
Steve C.
Job Details: 11/16/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit will not advance through cycles. Tested the unit and found the timer is defective due to the motor seized. Replace the timer and tested unit. Unit works properly and also advise the customer to call a electrician due to the wall plug is loose. Advise customer to clean air vents every six months.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/16/2018
REFRIGERATOR GE GFE29HSDASS "Arrived on site for RC not cooling. Found RC temperature at 60° and FC at 0°. Inspected RC evaporator and found ice buildup. Performed diagnostics mode and forced defrost mode. Checked voltage and amperage at main control to heater and found within range. Called tech support and spoke with Casey. Want through diagnostics mode and he stated air flow issue and to replace evaporator cover with fan. ordrng 1 SEENOTE (SCH APP DUE TO NO ETA ON RC COVER) and 1 WR17X13142 (evap cover asm ff) and 1 WR60X26866 (RC EVAPORATOR )"
Near Waco, TX 76708
Steve C.
Job Details: 11/16/2018
MICROWAVE GE JNM1541DN1BB Arrived on site for the unit panel is not working and unable to press numbers. Tested the unit and found the panel has shorted out. Replaced the panel and tested the unit. Unit works properly and job complete.
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/16/2018
OVEN WHIRLPOOL WGE745C0FS00 "WGE745C0FS Arrived to inspect temperature issue. During inspection the lower door was not fully seated into the hinge receivers and required removal and reinstallation. I tested the unit and found it claimed a 350 degree preheat at 360 cycling temperatures were 301, 348. I induced a 15 offset and tested. I advised the customer about calibration. Operational test good."
Near Georgetown, TX 78628
Jonathan
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher water dripping down door coming under console panel. Performed diagnostics mode, no error codes. Removed panel to gain access to steam port and seal. Found console at a bent angle and not allowing steam port to seal. Will need to replace console to complete repair. Will return with inter door panel and vent gasket on return. Schedule return for the 28th due to customer availability. ; ordrng 1 WPW10733627 (CONSOLE)"
Near Austin, TX 78717
Jerry C.
Job Details: 11/16/2018
RANGE WHIRLPOOL WCG97US6DS00 "WCG97US6DS00 Arrived to inspect knob issue. I found the knob driver had failed and required replacement. I removed and replaced the knob and tested. Operational test good, no gas leaks detected during service."
Near Austin, TX 78717
Jerry C.
Job Details: 11/16/2018
OVEN JENN-AIR JJW3430DS02 JJW3430DS02 Arrived to inspect panel issue. The panel had incorrectly reacted to button presses and the clock was the only thing displayed. I removed and replaced the UI and set to the correct model. I tested the unit and operation was normal.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to inspect rc temperature. I found it at 42 at setting 4 and set the unit to 5 bars and advised the customer on the setting. I verified within the service manual there are no temperature offsets and inspected thermistor placement. Operational test ok, no leaks observed during service."
Near Waco, TX 76710
Steve C.
Job Details: 11/16/2018
COOKTOP KITCHENAID KDRS467VSS04 "Arrived on site to replace the control, and membrane due to unit randomly beeping. Replaced both parts and tested the unit. Unit fan is working properly and tested the unit at 350 degrees. Turn the unit off and the cooling fan turns off. Called Whirlpool Sr#7723452009 Robert and advise the control is defective due to not turning on the cooling fan after baking. Also advise to replace the vent due to service pointer W10900021. Will need to get autho and reschedule customer.; ordrng 1 CNOTE (AUTHO) and 1 W10852104 (cntrl-elec) and 1 W10903603 (deflctr-vt)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/16/2018
ICE MACHINE KITCHENAID KUIA18PNLS4 KUIA18PNLS4 Arrived to instal previously diagnosed and ordered parts. I removed and replaced the pump and control and connected to the customer provided replacement drain tube. I tested the unit and all functions returned and I found no signs of leaks. Operational test good.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WOC97EC0HZ00 Arrived on site for oven microwave combo having error F1-E4. Performed diagnostics mode found error code F1-E4. Ran test cycle on microwave. Called tech support and spoke with Kurt (SR#7723458288) He stated failure may of occurred with door switch press with door opened. With unit working correctly he advised that no repair is need. Tested heating operations. All tested good.
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "WSF26C2EXY02 Arrived to inspect leak. I found the water supply ruptured and leaking onto the lower unit pan area. The filter head hammers badly and will require replacement. Due to the ruptured tubing, the high side tube was damaged and a section will need to be replaced as any movement will cause sealed system rupture. Office to order service port and dye drier and schedule two hours for return sealed system service. Water to unit shut off.; ordrng 1 SF8404 (SERVICE PORT) and 1 WPW10143759 (dryer)"
Near Austin, TX 78731
Paul
Job Details: 11/16/2018
DRYER MAYTAG MEDB850WQ0 "Arrived onsite for the dryer that just keeps running, never stops, and is not drying the clothes. I found a bird nest in the dryer duct on the outside of the home keeping the dryer from exhausting (see SDQP). The duct went straight thru the wall so I removed the flex duct and took a broom handle from the inside of the home and knocked the nest out of the vent pipe. I tested the dryer and the drum temp is cycling between 143-213 degrees and is working as designed. Call complete."
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 "WMH78019HZ0 Arrived to inspect heating issue. The heating system was making a very loud buzz and will require the mag, cap and diode to be installed. I found the door interlock system falsely triggering and it will require replacement of the interlocks and switches as well and may have contributed to the heating system failure. The customer is requesting the last call of the day on return service date of 11/21. ; ordrng 1 CNOTES (LAST CALL OF DAY PLEASE) and 1 W10211974 (switch) and 1 W10269458 (switch) and 1 W10727360 (microswitch) and 1 WP8206419 (interlock, TOP) and 1 WPW10156813 (interlock, BOTTOM)"
Near Austin, TX 78749
Kevin
Job Details: 11/16/2018
DISHWASHER MAYTAG MDB4949SDE2 "arrived on site and inspected dishwasher and found no power showing on user interface. Inspected control board and found it is burnt out and main harness has burned out as well.
Near Austin, TX 78748
Kevin
Job Details: 11/16/2018
RANGE WHIRLPOOL WFG515S0ES "Arrived on site and inspected range and sound control has melted during a cleaning cycle, after replacing control all function has returned to Oven, Job complete"
Near Austin, TX 78741
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF560SMYB02 Arrived on site for noise issue. Power cycled unit diagnosed noise from damper control. Removed faulty damper installed new damper control powered unit on no odd noise from new damper
Near Austin, TX 78749
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on site for loud noise while unit is running. Found excessive vibration noise from bottom base of unit. Adjusted compressor set screws removed condenser tubing from vibration on each other. Lowered from wheel brackets powered unit on no vibration noise from base of unit.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/16/2018
MICROWAVE KITCHENAID KOCE500ESS05 "KOCE500ESS05 Arrived to inspect code. I was able, after multiple attempts, to get into some mode that would only display the F6E8 error. Lighting within the chassis would not work as well. The unit was misinstalled the the feet were removed. The lower air duct was bent to clear the cabinet and will require correction. The customer will contact a contractor to correct the cabinet cutout. The unit will require the UI, microwave appliance manager, and chassis feet. Further discussion with the mfg is required due to installation issues. Office will schedule return service. ; saved tckt"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
OVEN KITCHENAID KODT100ESS02 "Arrived on site. Replaced door assembly and tested unit, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
OVEN KITCHENAID KODT100ESS02 "Arrived on site. Replaced door assembly and tested unit, all functions tested OK. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
OVEN KITCHENAID KODT100ESS02 "Arrived on site. Replaced door assembly and tested unit, all functions tested OK. Job complete"
Near Austin, TX 78723
Scott
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Arrived on site for all fridge freezing stuff . Unit is defrosting . Replaced control and thermistor . All checked normal . No water leaks detected . Job complete.
Near Austin, TX 78725
Scott
Job Details: 11/16/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site for no heat dryer . Found high limit thermostat was blown .replaced thermostat . Unit is heating . All fuses and heater are checking good . No lint build up at time of service . Job complete . Did recommend to clean vent and replace hose .
Near Austin, TX 78749
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRT519SZDM00 Arrived on site for freezing in fresh food. Removed control cover found updated control for freezing issue not installed. Unit will need updated control assembly. Return appt set for Tuesday 11/20 collected service call fee; ordrng 1 W11223731 (CONTROL)
Near Austin, TX 78748
Kevin
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and found latch has released from dishwasher cabinet, I didn’t install dishwasher and corrected latch and it is now operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78739
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for lights issue. Found upper leds in fresh food dim and no led in freezer. Customer reset break no change in leds diagnosed failed freezer led causing issue. Ordering freezer led and Incase need upper leds.; ordrng 2 W11126053 (LED MODULE)s and 1 W11228131 (LED MODULE )
Near Austin, TX 78717
Lou
Job Details: 11/16/2018
RANGE WHIRLPOOL WFG525S0HS0 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the oven door outer glass and nameplate. The original outer glass was warped causing the stainless trim to pop/peal off. Tested the unit and it operated as designed. No gas leaks detected during service, job completed"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
VENTHOOD WHIRLPOOL WVW53UC6FS1 Arrived on site. Found blower assembly damaged once again. Will need new blower assembly to repair unit. Factory order part. Office to reschedule; ordrng 1 W10894839 (BLOWER ASSY )
Near Harker Heights, TX 76548
Al
Job Details: 11/16/2018
MICROWAVE GE JVM1950SR1SS Arrive to inspect microwave not heating. Tested all switches and determined all 3 needed to be changed. Removed and replaced all switches. Unit tested as designed. Job complete.
Near Lago Vista, TX 78645
James
Job Details: 11/16/2018
COOKTOP KITCHENAID KGCU482VSS01 "Arrived on site and installed new harness, ignition module, one reignited and indicator light. Tested for proper operation and found unit working properly. Job complete"
Near Austin, TX 78753
Scott
Job Details: 11/16/2018
RANGE WHIRLPOOL WEE760H0DH0 "Arrived on site for oven not working . Found cooling fan issue . Unit is out of warranty, no one in leasing office to auth repair . Will need to replace blower .
Near Belton, TX 76513
Al
Job Details: 11/16/2018
OVEN MAYTAG CWG3100AAB25 "Arrive to inspect ( THERE IS POWER TO THE CONTROL PANEL--WHEN THEY GO TO BAKE IT WILL IGNITE BUT NO GAS--WONT TURN ON) verified complaint and removed and replaced the igniter that when tested showed infinite ohms. After installing the new igniter, unit tested as designed. Gas supply shot offs and supply lines were good. JOB COMPLETE"
Near Waco, TX 76712
Steve C.
Job Details: 11/16/2018
REFRIGERATOR GE GSH25JFXNBB Arrived on site to replace the manifold and valve per prior tech due to not dispensing water. Replace the both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 11/16/2018
DRYER WHIRLPOOL GEW9200LW0 Arrive on site for”no heat”complaint. Inspected unit and found element shorted. Removed and replaced element. Tested unit. Unit is performing as designed.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 "Arrived on site for “squealing noises, during operation” complaint. Per previous diagnosis, removed and replaced motor bracket. Found heater chute mount(lower)loose and causing majority of noises. Adjusted mounting area. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Lago Vista, TX 78645
James
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site and tested operation. Found fill tube frozen in freezer. Found air leak at the fill tube on rear wall of unit. Used factory approved silicone to seal the air leak. Thawed the fill tube line and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Harker Heights, TX 76548
Al
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL GU1200XTMLB2 "Arrived to inspect (IVR-WILL NOT CYCLE, WATER WAS HOLDING IN IT, WENT TO TO MANUALLY DRAIN THEN STOPPED) Customer went over to the unit and manually drained the unit by pressing the drain selector on the user interface. I open the dishwasher and observed what looked to be Black mold inside the interior compartment of the entire unit. The float (dome shaped) valve was also caked with detergent from continued pods use. There was an older pod still in the dispenser. I shut off the water from underneath the kitchen sink to eliminate the chance of any leaks from the unit. I then took off the kick plate from underneath the dishwasher and I observed a leak from the copper pipes that lead from the wall to the dishwasher. During my time underneath the dishwasher the leak became bigger and bigger as I watched it. I can inform the customer of the water damage waiver liability form that the is contained in the SD mobile forms page. I advise the customer that they
Near Belton, TX 76513
Al
Job Details: 11/16/2018
WASHER MAYTAG MHWE900VJ00 "Arrived to inspect (BASKET IS VERY LOOSE/OUTER DRUM IS WEARING OFF PAINT- MAKING BURNING SMELL DURING USE- loud on spin) put unit in diagnostic test mode and confirmed the complaint. Office to order following parts. Outer tub 208238, Tub kit W10243941, W10822583 shocks, WP8182119 Bellow, WPW10159904. CNOTE AND AUTHORIZATION NEEDED. Office to order and schedule new appointment upon authorization.; ordrng 1 280238 (TUB OUTER ) and 1 AUTHORIZATIONNEEDED (AUTHO NEEDED) and 1 CNOTE (2 MAN JOB) and 1 CNOTE (2HOURS) and 1 W10243941 (TUB KIT) and 4 W10822583 (SHOCKS)s and 1 WP8182119 (BELLOW) and 1 WPW10159904 (DRUM ASSEMBLY )"
Near Leander, TX 78641
James
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on site and tested operation. Found frost build up on ice maker facia as well as ice door gasket. Found that the ice maker has a lost motor position error. After removing the ice maker housing I found the rear adapter seal deformed and the seal on the rear wall of the liner damaged as well. Installed new adapter and seals and installed new ice maker. Ran test on ice maker and found to be working properly. All water connections dry at time of service. Job complete
Near Volente, TX 78641
James
Job Details: 11/16/2018
RANGE WHIRLPOOL AGR5330BAS3 Arrived on site and removed outer glass to clean dust from inside. Cleaned glass on outer panel and reassembled door. Reinstalled door and tested function. Unit working properly. Job complete
Near Volente, TX 78641
James
Job Details: 11/16/2018
RANGE AMANA AGR5330BAS3 Arrived on site and tested operation. Found igniter for oven not working. Found proper voltage to igniter and safety valve. Installed new igniter but and found unit will not ignite. Installed new safety valve and tested operation. Found unit now working properly. Job complete
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GI7FVCXWY02 "Arrived on site for”broken toe plate” complaint. Per previous diagnosis, removed and replaced toe plate. Due to how part was damaged, no fees collected. No leaks detected, at time of service."
Near Bastrop, TX 78602
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Arrived on site for “ice buildup on floor of freezer” complaint. Inspected unit and found drain line connection folded over and blocking flow of defrost drain water. Straightened connection. Tested for drain speed. Unit is performing as designed. No leaks detected, at time of service."
Near Leander, TX 78641
James
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and tested operation. Found that the shaft and coupler have stripped causing no ice to dispense. Unit will need new shaft and coupler to repair; ordrng 1 WP2188917 (shaft) and 1 WP2188918 (coupling)
Near Elgin, TX 78621
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Arrived on site for “no ice production and leaking water” complaint. Inspected unit and found spigot, above icemaker funnel, to be clogged. Cleaned icemaker and spigot. Removed and replaced water valve. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Elgin, TX 78621
Joseph C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GX5SHDXVD03 "Arrived on site for “flakes in icemaker and back of freezer frosted up” complaint. Inspected unit and found flaking ice tray, in icemaker and frost buildup on evaporator. Unit would not allow for forced defrost. Bimetal and heater check good. Will need jazz board and new icemaker. Customer declined parts and repair. No leaks detected, at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
DRYER MAYTAG MEDC465HW Arrived onsite for customer complaint of dryer taking too long to dry clothes. Tested unit and found housing venting is clogged. Advised customer that house venting will need to be clean out for proper air circulation. Customer will have house venting cleaned out. Customer did not have receipt for proof of purchase with 90days.
Near Austin, TX 78739
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KRMF706EBS00 "Arrived on site for cooling issue. Per customer unit would not power on and clicking noise diagnosed clicking noise is 3 way valve. Powered cycled unit compressor not powering on diagnosed faulty main control. Installed updated main control,powered unit on ran diagnostics all test passed ran compressor test unit working."
Near Austin, TX 78735
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Gate code 1985 arrived on site for no ice. Power going to icemaker,icemaker stuck in mid cycle and not cycling through diagnosed failed icemaker. Installed new icemaker ran through a harvest water filled new icemaker unit working as designed.
Near Lakeway, TX 78734
Cliff
Job Details: 11/16/2018
OVEN KITCHENAID GBD307PDB7 Arrived on site to diagnose an oven that is not turning on and not operating properly. Tested unit and found control thermal fuse open and upper oven thermal fuse open as well. I’m on her also stated unit would turn on and off by itself. Tested all other components and found control panel most likely cause of random oven events. Control panel along with both thermal fuses will need to be replaced to complete repairs.
Near Austin, TX 78738
Luis
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Arrived on site to install parts from prev. Diagnosis. Replaced icemaker,ice box fan and main control. Powered unit on,icemaker ran through a harvest filled with water,ran diagnostics all test passed. unit working as designed."
Near Briarcliff, TX 78669
Cliff
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KBSD608EBS01 "Arrived on site to replace icemaker and water valve for refrigerator. Re-tested unit prior to replacing parts and issue appears to be more with electron it controls as a post to mechanical icemaker. Main control board, infrared control, icemaker, and water valve will all need to be replaced at the same time to prevent further issues. Also ordering secondary control to ensure no failures. Return date is set for 11/21/18. ; ordrng 1 W10757851 (cntrl-elec) and 1 WP2318054 (cntrl-elec) and 1 WPW10200659 (cntrl-elec)"
Near Austin, TX 78730
Paul
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KRSC500ESS00 "Arrived onsite for the refrigerator not dispensing water. I found the refrigerator set at 34 degrees. I tested the RC temp and it was at 32 degrees. When I tested the dispenser it did work but the water pressure was very low at first and the more I dispensed, the higher the pressure got indicating the lines had ice in them. I set the temps at the factory recommended settings of 37 & 0 degrees. I explained the temp settings to ms. Ms stated the drip tray is discolored and will not clean up. I explained to ms that this would not be covered under the extended warranty because it’s cosmetic and not a functional part. Ms stated AIG said it would be covered. I called the office and spoke with Jen. Jen verified it was not covered. I let ms know. Call complete."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
WASHER MAYTAG MVWB855DC3 Arrived onsite for customer complaint of top load washer leaking water from dispenser area. Found water inlet valve solenoids not closing all the way allowing water to drip from dispenser. Unit will need new water inlet valve. R/S for 11/20. Shut off water supply at house to prevent water leaks.; ordrng 1 W11165546 (VALVE)
Near Florence, TX 76527
Thomas L.
Job Details: 11/16/2018
WASHER GE GTW460ASJ9WW Arrived on site or no Fill condition. Removed and replaced parts recommended by the manufacturer to correct the problem. After repairs water tested good and allconnections were dry
Near The Hills, TX 78738
Luis
Job Details: 11/16/2018
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived on site for freezing in fresh food and freezer door not sealing. Found bracket not fully inserted to glide. Removed freezer door added silicone around liner gaps. Installed bracket to glide reinstalled door checked door seal good. Diagnosed air entering around damper enclosure when damper door is closed. Added sealer around damper housing.
Near Temple, TX 76504
Al
Job Details: 11/16/2018
DRYER AMANA NED4655EW "Arrived to inspect( HEAT/DRY NOT HEATING / NOT DRYING NOISE NOISE DURING OPERATION). Voltage tested and unit tested 240/120/120. Noticed there was a ventilation issue with the dryer and the vent tube. Tested all interior cutoff, heating element and thermal cutoff, all ohm tested good. No lint observed at the time of service, customer to go buy new vent tube. JOB COMPLETE."
Near Austin, TX 78736
Luis
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM14
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
DISHWASHER HOTPOINT HDA3400G02BB Arrived onsite for customer complaint of mounting screws not installed to mounting brackets. Used 2 wood safe screws and installed to under counter. Dishwasher now does not sag. All water connections were dry at time of service.
Near Austin, TX 78744
Robert
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Arrived on job for complaints of no light in freezer and low light in refrigerator. Found bulb in freezer open replaced light freezer good and refrigerator light returned to normal.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer not heating properly. Removed back panel and found thermal cutoff with no continuity. Removed and replaced thermal cutoff. Also found dryer tube fully extended. Shortened dryer tube. Reassembled and tested unit. Unit now heats and tumbles as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KUDS30IXSS7 "Arrived onsite to install new sump and adjuster kit to dishwasher from prior tech’s diagnosis. Removed both sump and adjuster kit on upper rack. Reassembled. Tested. Unit now fills,washes,drain and heats as intended. No other issues found. Upper rack adjust easy as well. All water connections were dry at time of service."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/16/2018
DRYER MAYTAG MEDX655DW1 Arrived onsite for customer complaint of dryer PTS switch came off console. Removed console and found installed PTS switch back to console. Adjust holding tab out further so that switch does not move. Reassembled and tested. Switch now secured to console. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/16/2018
OVEN WHIRLPOOL GMC305PDB07 Arrived onsite to install new bake element to wall oven from my prior visit’s diagnosis. Powered off unit and removed faulty element coil. Installed new replacement. Reassembled and powered unit up. Tested unit. Unit now heats as intended. TOD not needed. No other issues found.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/16/2018
DISHWASHER GE GDT580SMF7ES "Arrived onsite to install parts to dishwasher from my prior visit’s diagnosis. When arrived, trim was uninstalled to all me to remove dishwasher safely. Tilted unit up. After inspection, found wash pump motor has shorted out causing poor washing. Removed and replaced pump motor assembly. Reassembled and tested unit. Unit now fills,washes,drain and heats as intended. Good water circulation coming from spray arms. All water connections were dry at time of service."
Near Austin, TX 78717
Lou
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE334GPS0 "arrived on site to inspect dishwasher not draining. Upon further inspection, I found the tub full of water. The customer advised that the6 used it one time before and it operated fine and when she used it a second time, it would not drain. I pressed the cancel button to engage the drain pump and when I closed the door, I found that the door latch strike was not catching properly and not allowing the door to close securely. I adjusted the latch and tested the unit with no error codes. The unit operated as designed with no error codes at the end of testing. No water leaks observed during service, job completed."
Near Hutto, TX 78634
Wesley
Job Details: 11/16/2018
MICROWAVE AMANA AMV2307PFB0 Arrived on site and found burnt diode. Replaced hi voltage parts. Also found blown fuse. Return tech to verify diode placed on correct cap side. Ordering fuse to repair. ; ordrng 2 W10138793 (fuse)s
Near Austin, TX 78717
Lou
Job Details: 11/16/2018
DISHWASHER WHIRLPOOL WDT720PADM3 "arrived on site to install previously diagnosed and ordered parts. At the previous service call, I found that the tracks were badly twisted and bound causing the rack wheels to jump off the tracks and the rack falling. Also found that the rack wheels were broken. I removed and replaced both tracks and all four wheels and the two rack stops. Tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78665
Lou
Job Details: 11/16/2018
DRYER WHIRLPOOL MEDB765FW0 "arrived on site to inspect dryer not drying on “normal” mode. Upon further inspection, the customer advised that when she dries on normal mode with a medium sized load, the dryer will run for a few minutes and then turn off. I removed the bottom panel to expose the element, fuse, thermistor, and cutoff/thermostat. Using my thermalcouple, I verified ohms or the components including the sensors. I removed the console to expose the control and removed J14 connector and using my thermalcouple I checked resistance at J14-3 and J14-6 and got 10.6 k ohms when I should have gotten between 11.5-13.5 k ohms. I removed and replaced the thermistor and tested the unit and it operated as designed. I advised the customer to dry larger loads in order for the unit to sense that there are clothes inside the drum. No lint observed during service, job completed."
Near Briarcliff, TX 78669
Cliff
Job Details: 11/16/2018
WASHER WHIRLPOOL WFW87HEDW0 Arrived on site to replace door bell Lowe’s for water. Replaced fellows and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78745
Robert
Job Details: 11/16/2018
DRYER AMANA NED4655EW1 Arrived on job for complaints of not drying. Found fuse open and not starting. Replaced fuse and test dryer. Also noticed vent flow low. Recommend vent cleaned befor problem starts.
Near Round Rock, TX 78665
Lou
Job Details: 11/16/2018
RANGE WHIRLPOOL WEG730H0DS0 "arrived on site to inspect range showing error code F8E0-low fan speed. Upon further inspection, I attempted to turn the oven on and the unit would not respond. I placed the unit in diagnostics to check faulty codes ad found F8E0. I attempted to clear the code, but it would not clear. I unplugged the unit and I removed the control console and removed the burner heads and raised the cooktop to expose the main control. Using my multimeter, I verified ohms to the blower motor at the P5-1 and P6-3 and got 105.7 ohms. I then checked voltage DC at the P7-7 and P7-1 connections and should have gotten 5VDC but only got 1VDC. I quoted the customer CO180 $189.99 for diagnosis/labor and $113.60 for the blower and a 10% military discount for a total including tax of $293.07. The customer agreed to the repair and I removed and replaced the blower and using my liquid gas detector, I checked the three left side gas valves ad they were good. Once I had the unit back toget
Near Austin, TX 78747
Robert
Job Details: 11/16/2018
DRYER WHIRLPOOL WED7800XW0 Arrived on job for complaints of drum not turning. Found belt slip off tension pulley. Corrected belt location and test . Drum rotation good and air flow good
Near Buda, TX 78610
Robert
Job Details: 11/16/2018
WASHER WHIRLPOOL WTW7500GW0 Arrived on job for complaints of washer shaking and not completing spin cycle. Ran diagnostics and and checked spin operation good ran calibration. Test washer in spin cycle. No movement of washer operation normal. No leaks detected
Near Kyle, TX 78640
Robert
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on to replace brackets for freezer door. After replacement of parts customer test door and approved work. No leaks detected
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
REFRIGERATOR MAYTAG MSD2650KEU "Arrived on site. Replaced compressor, start device, disc tube, UV dryer and valve. Vacuumed and charge unit, all functions tested OK. Instructed customer to allow 24 hours for unit to cool down completely. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
MICROWAVE WHIRLPOOL WMH31017AS2 Arrived on site. Replaced main control board on unit. All functions tested OK. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/16/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site. Replaced both tracks for third rack. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Robert
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on job to replace harness. After replacement test air flow and cooling.
Near Buda, TX 78610
Robert
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRF954CIHB00 Arrived on job for complaints of wet mullion. Ran diagnostics and got 12v to mullion. Ordered new mullion. Availability of part not showing office to schedule. ; ordrng 1 W11084813 (rail-mulln)
Near Spicewood, TX 78669
Cliff
Job Details: 11/16/2018
ICE MACHINE KITCHENAID KUIS18NNTB0 "Arrived on site to perform general maintenance for ice cream. Clean condenser coil, removed the ice, and initiated cleaning psycho. Fully inspected unit and found all is functioning properly and inform homeowner on finishing procedures for cycle. No further repairs were needed and all is working properly.Cleaner
Near Robinson, TX 76706
Steve C.
Job Details: 11/16/2018
WASHER MAYTAG MVWB835DW3 Arrived on site for the unit goes off balance. Tested the unit and found in spin unit shakes a lot. Removed the top lid and gain access to the suspension. Found the suspension rod right front is not in place. Secured the suspension rod and assembled the unit. Unit works properly and all water connections were dry at the time of service
Near Troy, TX 76579
Steve C.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRS321SDHV02 Arrived on site for the unit is leaking water. Tested unit and found the drain is clogged. Found excessive insulation Stuck in the drain. Went to the back and remove the drain tube and found it also has excessive foam build up and is blocking the water flow. Remove the insulation build up and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near West Lake Hills, TX 78746
Kevin
Job Details: 11/16/2018
REFRIGERATOR KITCHENAID KBFN402ESS02 "Arrived on site and inspected refrigerator and found customer is having difficulty with doors staying open for no reason. Raised front feet to lean refrigerator back slightly per customer request. At this time the doors closed correctly and do not pop back open. Customer will continue to monitor fresh food and doors for correct operation, job complete"
Near San Marcos, TX 78666
Robert
Job Details: 11/16/2018
DRYER WHIRLPOOL LTE6234DQ2 Arrived on job for complaints of no heat found thermal fuse open. Will need fuse to complete.; ordrng 1 WP3403607 (cutoff-tml)
Near Austin, TX 78730
Paul
Job Details: 11/16/2018
WASHER WHIRLPOOL MVWB980BW0 Arrived onsite for the washer that became unbalanced and is leaking water during the rinse cycle. I found the suspension weak and the bleach dispenser overflowing due to a defective fill valve. Ordering the valve and marking the prescreened suspension as UORV. RS for Mon 11/26.; ordrng 1 W10853723 (VALVE)
Near Austin, TX 78757
Paul
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL KFIS20XVMS2 "Arrived onsite for the refrigerator that is completely dead. I found part of the UI out. The UI has 12VDC to it but only the display functions. Nothing else on the unit functions. The main control has 120VAC to it but none of the AC circuit is leaving it, only the 12VDC circuit to the UI is working. I could smell a electrical burning smell coming from the main control. The low voltage control is discontinued. . I called the office and spoke with MS to see if the control could be rebuilt. MS to get with Shana about the control. Ordering C-NOTES & WPW10312695 CNTRL-ELEC.; ordrng 1 C-NOTES (SEE IF 13053103SP CAN BE REBUILT. OFFICE NEEDS TO SCHEDULE THE RV.) and 1 WPW10312695 (CNTRL-ELEC)"
Near Belton, TX 76513
Arthur B.
Job Details: 11/16/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived onsite for customer complaint of RC section and deli drawer not maintaining temperatures on french door dual evaporator refrigerator. Checked temperatures and found RC @39F,Deli Drawer @39F. Called WPL Techline Kathy SR#7723457520 and advised to order temp logger to verify if temperatures are rising. Ordering temp logger. OF to R/S. All water connections were dry at time of service.; ordrng 1 PARTS (TEMP LOGGER)"
Near Salado, TX 76571
Steve C.
Job Details: 11/16/2018
DRYER WHIRLPOOL WED8540FW2 "Arrived on site for the unit is making vibration noise when unit is on. Tested the unit and found the left side of the unit is making a loud vibration and it’s coming from the motor. The unit is stacked and will need a second man. Will need two hours to complete the repair due to small utility room. Will use the motor, wheel, repair kit and the pads. Office will need to reschedule customer.; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS)"
Near Lakeway, TX 78734
Paul
Job Details: 11/14/2018
WASHER WHIRLPOOL WFW9150WW00 Arrived onsite for the washer that is leaking. I found a tare in the bellow causing a leak down the door. I replaced the bellow and ran the auto test. I found the dispenser over filling when the dual cold water valve was energized and water dripping from the front under the dispenser. 1 WPW10212596 (VALVE)