Near New Braunfels, TX 78130
Diego G.
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD77EC0HS01 "Arrived on site. Replaced console assembly and cycled both ovens, all functions tested OK. Job complete"
Near Leander, TX 78641
James
Job Details: 02/07/2019
DISHWASHER AMANA ADB1400AGS1 Arrived on site and tested operation. Customer stated the issue has been going on from day one. I found no faults in memory and all functions test good. Instructed customer on tips for better drying performance and that the unit is working as designed
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF520PADM7. "Arrived on site for insulation sticking out. Found insulation from under door hanging down, was able to correct placement and tested good. No leaks on site"
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for customer complaint of unit not dispensing ice, found ice build up underneath ice bucket causing auger motor coupling not to engage with auger. After ice was removed, unit tested good."
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE FFTR1814TW5 Installed a garage kit per the factory on the fridge in the control panel area. Unit is in garage with no water hooked up to it.
Near Burnet, TX 78611
Jonathan
Job Details: 02/07/2019
DRYER MAYTAG MEDB765FW0 (AI) Arrived on site for dryer display clock counting down too fast. Checked for fault codes none were found. Performed diagnostics mode and tested unit. Unit was operating as designed. Talked to customer about user care guide. All tested good.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site for customer complaint of water dispenser going off on its own, no lights, and drawer control not responding, I replaced control board for drawer, and control in back, ordering UIB control, and main control also drawer door. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10675033 (cntrl-elec) and 1 W10733263 (dor-fip ss) and 1 W10852741 (cntrl-elec)"
Near , TX 76705
Steve C.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDPE334GPS0 Arrived on site for the unit is not heating. Tested the unit in diagnostics and received error code 7–1 heater disabled. Called Whirlpool Sr#7724101042 Mike And advise to tell the customer to prime the hot water from the sink and not to use too much soap due to oversuds. Ran through diagnostics and activate of the heater again unit is working properly and all water connections were dry at the time of service.
Near Austin, TX 78734
Paul
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JS42SEDBDA Arrived onsite for the refrigerator with the icemaker still not working or filling up with water. Ms stated the door was staying open and would not shut when the ice bin was installed. I found the upper shelf on the door had come off on one side causing it to hit the ice bin when the door was closed. I corrected the shelf and put the icemaker in a harvest. The icemaker filled with water and is working as designed. Call complete.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 Arrived on site. Checked for dispenser issues. Found no water going to dispenser or icemaker. Called tech-support and they are recommending to replace display and control on side of door plus cover assembly all at the same time. Office to reschedule. File#7724089969; ordrng 1 W11177683 (COVER ASSY ) and 1 W11212167 (DOOR CONTROL ) and 1 W11330487 (DISPLAY )
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4800BQ0 Arrived onnsite and found debris in ruble track causing noise and back pressure causing vibration in unit. Removed debris to repair. Advised customer to have vent professionally cleaned. All else checks good.
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)
Near Canyon Lake, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JUB24FRERS00 Arrived on site. Checked for noise issues. Found evap cover warped allowing evap motor to create noise. Will need cover and evap motors to repair unit. Office to reschedule; ordrng 1 W10802010 (COVER)
Near Johnson City, TX 78636
Brandon
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KBFS25ECMS00 "Arrived on site to replace start device, I replaced start device, unit tested good. Collected balance on cc"
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/07/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for actuator replacement for no spin, replaced actuator and calibrated and tested good, but very loud howling in spin. Unit will need GEARCASE to complete repair. No leaks on site ; ordrng 1 W11035747 (GEARCASE )"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site for vent trim replacement. Replaced trim and tested good.
Near Killeen, TX 76542
Arthur B.
Job Details: 02/07/2019
DISHWASHER GE GDT695SGJ5WW Arrived onsite for customer complaint of dishwasher not cleaning or heating. Inspected unit and found lower wash arm metal off causing heater to short. Unit will need new wash arm and return with heater element and wash kit. R/S for Thursday 2/7. All water connections were dry at time of service.; ordrng 1 WD35X10393 (spray arm)
Near Austin, TX 78728
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM "Arrived on site for unit not dispensing ice. Found motor jammed, replaced motor and tested good. No leaks on site"
Near Canyon Lake, TX 78130
Leonardo
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site to replaced burner caps. Replaced caps test burner and burners igniting right away. Job complete no leaks present at this time
Near Hutto, TX 78634
Wesley
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY5 Arrived on site and found unit operating with clogged Evap drain. Ordering update drain and returning on. Monday the 11th per customer request. ordrng 1 W10619951 (drain tube)
Near Austin, TX 78748
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM00 "Arrived on site to install parts from prev. diagnosis. Installed adapter kit,new ice bin and shaft,removed ui and main control installed new ui and main control. Powered unit on ran diagnostics all test passed."
Near Austin, TX 78733
Kevin
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site and inspected dishwasher and found when control panel was last replaced center longer screws or put in upper outside corners. Shorter screws then did not have enough thread And have fallen out. Customer is OK with shipping him directly 2 longer screws. Spoke with CS who will determine correct course of action.; ordrng 2 WPW10348408 (D2C screw)s
Near , TX 78641
Lou
Job Details: 02/07/2019
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Upon arrival, customer advised that the handle on the warming drawer is getting too hot when using the bottom oven. I tested temps in the lower oven and they were good. I found service pointer #W10563362B which states to install a deflector shield for this issue. I am ordering the deflector shield and scheduled return service for 02/11/19. ; ordrng 1 W10536339 (deflctr-ht)"
Near Austin, TX 78745
Kevin
Job Details: 02/07/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found belt has frayed and has popped off of tensioner pulley. Replaced belt and pulley and all function has returned to the dryer. Removed all lint from the interior , job complete"
Near Austin, TX 78732
Paul
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Arrived onsite for the refrigerator with a no ice condition. Ms stated the unit had started making a little ice but it was very slow. I found the FC at 6 degrees when set at 0 degrees. I found the RC at 43 degrees and the RC coil frosting up. I tested the icemaker and there were no error codes, the unit went thru a harvest, and filled in all three test. I found the RC fan running slower that normal. Need to replace the fan and the harness. Ordering fan and marking the prescreened harness as UORV. RS for Mon 2/11 per ms.; ordrng 1 C-NOTES (2HR JOB. MS REQUEST PR ONLY. ) and 1 W10633627 (MOTOR-EVAP)"
Near Kingsland, TX 78639
Thomas L.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE204ESS0 Arrived on site for poor washability. Found that the washer motor had power to it but it was failed and not running. Replaced and tested and all water connections are dry. For some reason we could not get hot water to the sink or the dishwasher at this time. The customer will check water temperature when hot water is supplied to the sink.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
OVEN KITCHENAID KOSE500ESS02 Arrived on site for no heat condition. Found unit to have a failed control. The control that I was sent is the correct number but the part in the box is incorrect. See pics. Julie04/19/2018; ordrng 1 PARTSRESEARCH and 1 W11179310 (CONTROL)
Near Georgetown, TX 78628
Tyler B.
Job Details: 02/07/2019
WASHER MAYTAG MVWC360AW0 "Arrived on site for GEARCASE replacement, replaced GEARCASE and tested good, no leaks on site"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR GE HA10TG31SW Conduct re-call repair per factory instructions. No water is hooked up to this unit. Unit is in travel trailer however access to components were done through outside access door of trailer.
Near Burnet, TX 78611
Jonathan
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for dishwasher panel damaged and not washing dishes. Inspected insulation and found out panel damaged. Performed diagnostics mode and found fault 4-3 motor not running. Monitored test mode and found no water getting to unit. Turned water and tested. Found wash motor getting voltage. Found outer panel damaged. Removed failed panel and installed new. Schedule return for Wednesday the 6th for sump motor repair. Customer requested am appointment for return.; ordrng 1 SEENOTE (REQ AM) and 1 W11085683 (WASH MOTOR ASSEMBLY )
Near Austin, TX 78754
Luis
Job Details: 02/07/2019
REFRIGERATOR IKEA ISC23CNEXY02 Arrived on site for damaged wires on door. Removed damaged freezer door installed new freezer door checked door seal good.
Near Kyle, TX 78640
Kevin
Job Details: 02/07/2019
WASHER MAYTAG MVWB835DC3 "Arrived on site and set washer into a diagnostic cycle and ran all functions in manual and everything is working properly. Spoke with tech line and they went through each function in the automatic test cycle and everything passed. Explained it to customer how washing machine measures incoming water temperature and can make adjustments by adding more or less of cold and or hot water. Washer is operating as intended, no water leaks from connections at time of service, job complete. SR7724084727"
Near Austin, TX 78737
Leonardo
Job Details: 02/07/2019
OVEN WHIRLPOOL WOS92EC0AS01 Arrived on site to test unit for unit not responding. Test unit and found buttons saying not available. Turned breaker off for 3 minutes turned breaker back on and unit test good job complete unit heating correctly.
Near New Braunfels, TX 78132
Robert
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights working intermittently. Service bulletin recommended replacement control. Replaced control board,lights returned. No leaks detected at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 02/07/2019
WASHER WHIRLPOOL WTW8500BW0 "Arrived onnsite and installed tub. Tested unit, all checks good. Unit is now operating as designed."
Near Lakeway, TX 78734
Cliff
Job Details: 02/07/2019
WASHER MAYTAG MVWB765FW2 Arrived on site to diagnose a washing machine that is not filling with proper water levels. Tested unit and found mounting bolts for motor loose causing unit to miss register load sizes. Tightened the bolt and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE234GPS0 Removed and replaced failed dishwasher wash motor. Tested and all connections are dry.
Near Temple, TX 76501
Arthur B.
Job Details: 02/07/2019
RANGE MAYTAG MER6600FZ1 Arrived onsite for customer complaint of front door panel coming off. Confirmed issue. Found stainless steel trim is coming off causing cut hazard. Ordering replacement front door panel. R/S for Wednesday 2/6. ; ordrng 1 W10894130 (glass-door)
Near Austin, TX 78723
Joseph C.
Job Details: 02/07/2019
WASHER KENMORE 110.2781269 "Arrived on site for “not spinning” complaint. Inspected unit and found gearcase shaft stripped out and not engaging driveblock. Quoted customer for parts and labor. Customer has declined repairs.
Near Temple, TX 76501
Al
Job Details: 02/07/2019
RANGE MAYTAG MER6600FZ1 Arrived to install previously ordered part. Just before making contact with the customer I contacted office to research the part that was supposed to be ordered. Office advised the correct part was W11250167. Office to get authorization from AIG on the part to be covered and if it’s cosmetic in nature..NO CONTACT MADE AT RESIDENCE.CS called customer.; ordrng 1 CNOTE (AUTHORIZATION FROM AIG) and 1 W11250167 (OUTER GLASS )
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/07/2019
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site for customer complaint of oven door falling down, found faulty hinges, I replaced hinges, tested good. There was damage to the cooktop that customer just noticed, I informed her about the 30 day cosmetic warranty."
Near Killeen, TX 76549
Al
Job Details: 02/07/2019
WASHER WHIRLPOOL CHW9150GW0 Arrived to install previously ordered parts. Removed and replaced the UI and Coin DROP. Reassembled unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE
Near Austin, TX 78703
Scott
Job Details: 02/07/2019
REFRIGERATOR JENN-AIR JCB2585WES00 Doors are really uneven due to floor being warped . Floors are going to be redone because of dish washer leak . Nothing can really be done . No moneyncollected .
Near Buda, TX 78610
Brandon
Job Details: 02/07/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for customer complaint of unit not heating, found faulty temperature switch, after replacing unit tested good."
Near Austin, TX 78717
Lou
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRX735SDBM04 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised that she found her refrigerator shooting water from the top back left corner and had water all over her floor and the ice maker had stopped working. I found that the rubber portion of the ice maker fill tube located at the top back left corner of the unit had a tear in it. I pulled the ice maker and found the water chute full of ice and the fill tube was blocked with ice. When I removed the ice from the chute, I found a large piece of styrofoam clogging the chute into the ice tray which caused the water to back up in the chute and freeze and freeze into the fill tube. I advised the customer of my findings and turned the water off at the wall outlet. I am ordering the fill tube and will return with all prescreened parts. I scheduled return service for 02/07/19. No water leaks observed during service.; ordrng 1 67006317 (tube-water)"
Near Austin, TX 78723
Joseph C.
Job Details: 02/07/2019
OVEN KITCHENAID KODE300ESS02 "Arrived on site for “no broil in upper oven” complaint. Inspected unit and found loose connection, at broil relay. Reconnected harness to control. Tested unit. Unit is performing as designed."
Near Austin, TX 78717
Tyler B.
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDPE334GPS0 "Arrived on site for damaged console panel and top rack sliding out. Replaced console. Removed unit, lowered back wheels installed and leveled front, rack no stays. No leaks on site"
Near Austin, TX 78759
Paul
Job Details: 02/07/2019
COOKTOP JENN-AIR JGD3430GS00 "Arrived onsite for the downdraft cooktop that the filter is not fitting correctly and it sucks the flames out on the burners. I found the brackets for the filter in the lower plenum missing and holes in the plenum where they belong. I found the customers house duct run only about 3 feet long so a restrictor plate needs to be installed. Ordering c-notes, W10837738 PLENUM-AIR, & W11106057 PLATE-MTR.; ordrng 1 C-NOTES (NEED TO MAKE SURE THE BRACKETS FOR THE GREASE FILTER COME WITH THE LOWER PLENUM THAT I ORDERED. SEE THE PICKS IN SDQP WHERE THE BRACKETS ARE MISSING AND THERE ARE JUST HOLES. THE PARTS BREAKDOWN DOES NOT SHOW BRACKETS SEPARATELY. THANKS.) and 1 W10837738 (PLENUM-AIR) and 1 W11106057 (PLATE-MTR)"
Near Belton, TX 76513
Al
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Arrived to inspect unit not draining or spinning. Tested the unit and unit passed with no error codes. Saw lots of debris underneath by the drain pump, so I removed the inner tub and cleared out the debris. Reassembled and tested the unit and unit tested as designed. All water lines were dry at the time of service.JOB COMPLETE"
Near Temple, TX 76502
Al
Job Details: 02/07/2019
WASHER WHIRLPOOL GHW9150PW1 "Arrived to inspect washer leaking. I removed the front cover of the unit and inspected the door gasket (bellow). The bellow was still intact. I removed the drain cover and discovered some debris and coin in the drain pump catch. I removed, reassembled and tested the unit and unit tested as designed. I also cleaned the excess debris from the dispenser motor.All water lines were dry at the time of service."
Near Austin, TX 78704
Robert
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW7590FW0 Arrived on job for complaints of washer power off after starting. Ran diagnostics and no codes and operation normal. No leaks detected at time of service. Couldn’t duplicate issue at this time.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 02/07/2019
REFRIGERATOR FRIGIDAIRE FGHD2368TF3 Arrived on site for no ice condition. Tested unit and found unit to have a failed inlet water valve for the icemaker. Replaced and all water connections are dry.
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on sote for unit not dispensing ice or water. Removed UI and found connection loose. Corrected and tested good. No leaks on site
Near Bastrop, TX 78602
Joseph C.
Job Details: 02/07/2019
WASHER AMANA NTW4516FW3 "Arrived on site for “lid not latching” complaint. Per my previous diagnosis, removed and replaced door latch. Tested and calibrated unit. Unit is performing as designed. No leaks detected, at time of service."
Near Lakeway, TX 78734
Paul
Job Details: 02/07/2019
ICE MACHINE KITCHENAID KUIA15NRHS11 Arrived onsite for the ice machine to replace the previous diagnosed parts. I replaced the bin thermistor and the smart valve. I tested the unit and the recirculating pump is working as designed. I found the rest of the ice machine working as designed.
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived on site for door closure. Per customer after prev tech did repairs they claimed door issue with left side door closing when left open. Tested door found bottom cam not allowing door to stay open
Near Elgin, TX 78621
Wesley
Job Details: 02/07/2019
DRYER MAYTAG MEDB200VK0 Arrived on site and found shorted element. Replaced element. All checks good. Unit is now operating as designed.
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site. Check for no cool issues.Found unit shutting off intermittently. Found evaporator frozen over in refrigerator compartment. Called tech-support and ran checks and they are recommending to swap out all controls and replace cover assembly. Allow two hours. Office to reschedule; ordrng 1 ALLOW2HRS (ALLOW 2HRS ) and 1 CNOTES (CNOTES ) and 1 W10889841 (COVER ASSY ) and 1 W10893939 (TOP CONSOLE ) and 1 W11323308 (DISPLAY )
Near Leander, TX 78641
James
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL WDF760SADM0 Arrived on site and installed new upper and lower spray arms. Ran diagnostics and found unit working properly and no leaks found after repair. Job complete
Near Austin, TX 78725
Robert
Job Details: 02/07/2019
DRYER WHIRLPOOL WED75HEFW1 Arrived on job for complaints of error code pf. Found Control panel to be unresponsive. Will need on next visit.; ordrng 1 W10919207 (panel-cntl)
Near Austin, TX 78723
Joseph C.
Job Details: 02/07/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for “not spinning water out of clothes/will not go into rinse” complaint. Inspected unit and found drain line going into sink(standpipe clogged). Sink is slow to drain and was creating siphon effect. Adjusted hose, to were hose end is above water. Found F09E01 error code. Pulled drain pump and found hair pin to be blocking drain impeller operation. Removed pin and reinstalled pump. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Waco, TX 76710
Steve C.
Job Details: 02/07/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit will not turn on. Tested the unit and found the thermal fuse and cutoff fuse with no continuity. Replaced both fuses and tested the unit. Unit works properly and no vent connected.
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR GE GSS25LSLSS "Arrived on site for freezing in fresh food. Had damper closed found cold air still entering with damper closing diagnosed faulty damper. Installed new damper no air entering with damper closed reassembled unit,unit working as designed"
Near Austin, TX 78744
Kevin
Job Details: 02/07/2019
WASHER GE GTW460ASJWW "Arrived on site and only found Fault 26 shown which is blank on techsheet, Found shifter is not completing movement and after replacing all function has returned to washer. No water leaks detected at time of service. Job complete."
Near Austin, TX 78739
Luis
Job Details: 02/07/2019
REFRIGERATOR KITCHENAID KRFC704FPS01 DIFFER ET ISSUE FROM PREV REPAIR OF DRAWER ISSUE. Arrived on site for no ice and noise issue. Ran fill test no water to icemaker and loud noise removed icemaker found broken wire to heater tube diagnosed frozen fill tube ordering new fill tube; ordrng 1 W10917894 (TUBE FILL)
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
RANGE KITCHENAID KSEG950ESS0 "Arrived on site. Check for infinite switch issues. Found bad right front infinite switch. Replaced infinite switch and cycle, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
RANGE KITCHENAID KSEG950ESS0 "Arrived on site. Check for infinite switch issues. Found bad right front infinite switch. Replaced infinite switch and cycle, all functions tested OK. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
RANGE KITCHENAID KSEG950ESS0 "Arrived on site. Check for infinite switch issues. Found bad right front infinite switch. Replaced infinite switch and cycle, all functions tested OK. Job complete"
Near Georgetown, TX 78628
Arthur B.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WUR50X24EM Arrived onsite for customer complaint of aide in refrigerator making loud knocking noises when running. Slid unit out and removed unit cover. Confirmed noise coming from compressor. Compressor piston is slapping inside casing. Ordering compressor to complete repair. R/S for Thursday 2/7. ; ordrng 1 8201787 (compressor) and 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 WPW10143759 (DYE DRIER)
Near Austin, TX 78745
Leonardo
Job Details: 02/07/2019
OVEN KITCHENAID KGRS505XSS01 Arrived on site to replaced bake burner and ignitor. Secured ignitor to new bake burner with new screws. Secured new bake burner and ignitor to unit. Test upper oven and burner igniting job complete no leaks present at this time.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS02 "Arrived on site to replace the compressor, UV dryer, and the access valve due to freezer not freezing. Replaced all parts and added 5.5 oz of refrigerant. No refrigerant leak present. Advise customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at the time of service."
Near Kyle, TX 78640
Brandon
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM01 "Arrived on site for customer complaint of unit tripping breaker occasionally, found unit was pulling 12 amps at start of compressor, within range. Found defrost control was faulty and left black burn marks on top right corner of fresh food section."
Near Austin, TX 78731
Paul
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher. I inspected the harness at the bottom of the door and found it in good condition. I connected the unit to a extension cord per techline and started a cycle for the customer to monitor. If the cycle completes and the unit works as designed the customer will run more cycles to make sure it continues to work as designed. Ordering c-notes.; ordrng 1 C-NOTES (THE OFFICE NEEDS TO CALL THE CUSTOMER TOMORROW AND RS THE CALL SO PR CAN REMOVE HIS EXTENSION CORD.)
Near Round Rock, TX 78665
Paul
Job Details: 02/07/2019
WASHER WHIRLPOOL WFW94HEXW2 Arrived onsite for washer that will not drain all the way and has a detergent leak. Mr stated the bellow would not drain. I found the bellow stopped up with hair causing the unit to leak out of the front door. I also found dog hair build on the bottom of the door. I cleaned the hair from the door and the bellow. I ran diagnostics and the unit is working as designed. There were no water leaks present at the time of service. Call complete.
Near Belton, TX 76513
Al
Job Details: 02/07/2019
DRYER WHIRLPOOL WED92HEFC0 Arrived to inspect dryer door gasket coming loose from the door. Reassembled the gasket and unit operated as designed. JOB COMPLETE
Near Killeen, TX 76542
Al
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived to install previously ordered part. After installing the control the ice door worked. The unit will need an ice motor to dispense ice. Office to order ice motor with authorization. WPW10675033 control, since there was no voltage from the control to the ice motor. Office to get authorization and reschedule the customer.NEEDS MORE WORK ; ordrng 1 CNOTE (AUTHORIZATION NEEDED) and 1 W10822606 (MOTOR ICE DISPENSER ) and 1 WPW10675033 (CONTROL )"
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived on site. Check for leaking issues. Found leaking when dispensing water. Found leaking coming Coupling. Found water line for dispenser not in all the way. Repositioned line and installed coupling. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived on site. Check for leaking issues. Found leaking when dispensing water. Found leaking coming Coupling. Found water line for dispenser not in all the way. Repositioned line and installed coupling. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Arrived on site. Check for leaking issues. Found leaking when dispensing water. Found leaking coming Coupling. Found water line for dispenser not in all the way. Repositioned line and installed coupling. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78702
Robert
Job Details: 02/07/2019
WASHER GE GTW485ASJ0WS Arrived on job to install control board and to program personality. Installed board and set personality to 10. No leaks detected at at time of service.
Near Austin, TX 78717
Scott
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM00 Arrived on site unit wouldn’t dispense . Checked filter housing . Checked valve and found molex was loose on valve . Secured electrical connection unit is now dispensing water . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
Lou
Job Details: 02/07/2019
DISHWASHER KITCHENAID KDTE304GPS0 "arrived on site to inspect dishwasher no operation. Upon arrival, I found the unit had power but the UI had no function. I checked the UI connection to the main control and it was loose. I reconnected it and tested the unit and the unit operated intermittently. I removed and replaced the UI console and retested. I found that the control was not providing voltage to the motor. I replaced the control and retested and the unit operated as designed. I replaced the upper rack per Technical Service Pointer #: ?W11296667. To complete the proper function of the upper rack, the adjusters will need to be replaced. I am ordering the total adjuster assemblies for both sides. Scheduled return service for 02/07/19. No water leaks observed during service.; ordrng 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s and 2 WPW10250162 (cover)s and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing)
Near Austin, TX 78703
Luis
Job Details: 02/07/2019
REFRIGERATOR GE TPS24BPCEBS Arrived on site to install water filter. Removed failed water filter installed new filter ran water dispenser unit working as designed.
Near San Marcos, TX 78666
Robert
Job Details: 02/07/2019
RANGE WHIRLPOOL WFG515S0ES1 Arrived on job for complaints of paint chipping. Found front right burner cap chipped. Ordered new caps. Part just needs to be dropped off to customer home. Please send RJ location not on google maps.; ordrng 1 WPW10183375 (cap-burner)
Near Liberty Hill, TX 78642
Steve C.
Job Details: 02/07/2019
RANGE AMANA AER6303MFS1 Arrived on site for the unit cooktop is damage. Found the damage is on the left front and right front burner. Replaced the cooktop and tested the unit. Unit working properly and job complete.
Near Burnet, TX 78611
Thomas L.
Job Details: 02/07/2019
DISHWASHER WHIRLPOOL GU2455XTSS3 Arrived on site to check unit for leaking water. Tested unit and found unit has a crack in the left center floor of the tub. The customer will let us know if they want to proceed with the repairs. Unit will need a tub replacement . The unit is 12 years old.
Near Waco, TX 76710
Chase
Job Details: 02/07/2019
WASHER WHIRLPOOL WET4027EW1 Assisted SK with removing unit and repair
Near San Marcos, TX 78666
Robert
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on job for complaints of turn table moving every time door closed. Inspected switches and everything was fine,replaced control board and proper functionality returned."
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Replaced main control, display and damper assembly. Instructed customer to allow 24 hours for unit to cool down correctly. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Replaced main control, display and damper assembly. Instructed customer to allow 24 hours for unit to cool down correctly. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV01 "Arrived on site. Replaced main control, display and damper assembly. Instructed customer to allow 24 hours for unit to cool down correctly. No leaks present. Job complete"
Near Austin, TX 78759
Cliff
Job Details: 02/07/2019
WASHER MAYTAG MVWC465HW2 Arrived on site to diagnose a machine that is not receiving hot water from wall. Tested parts and components and found no mechanical failures at this time. Advised homeowner on temperature changes and wash system due to energy efficiency. No further repairs are needed and all parts and components are working properly. No leaks were found at time of service.
Near Leander, TX 78641
Lou
Job Details: 02/07/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave venthood light not working. Upon further inspection, the customer advised that the original light burnt out ad when they went to replace it, the bulb broke leaving the base in the holder. When they went to remove the holder, the unit arced. I removed the control and found that the control was bad. I removed and replaced the control and using the bulb that was prescreened, I tested the unit and the light did not come on. I found the bulb was defective. I put an LED bulb in and tested and the light came on. I explained to the customer that the LED bulb will not work in this unit and demonstrated what it does. I advised the customer of my findings and repairs. Job completed. I advised the customer to contact whirlpool to purchase the correct bulb."
Near Temple, TX 76504
Al
Job Details: 02/07/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived to install previously ordered parts. Removed and replaced the ice door, left SS door and moulin. Reassembled the unit and unit tested as designed JOB COMPLETE"
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/07/2019
REFRIGERATOR GE PFCF1RKZABB "Arrived on site for unit with no power. Found control failed. Replaced and tested good, no leaks on site