"Arrived on site to test unit for lid stuck locked. Lid was open upon arrival. Customer stated it?s been working great since. Found no error codes. Ran diagnostics test 51 with no errors. Removed drain to inspect for obstruction, found nothing. Called techline and found water temp sensor was faulty. Recommended replacing valves. Office to reschedule.??????SR#7730756188; ordrng 1 W11172234 (housing)"

"Arrived on site to replace drive pulley and belt from previous diagnosis. Replaced parts, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site for refrigerator not cooling properly and getting a lot of ice put up on the back wall the freezer according to the customer upon arrival. Upon arrival customer also stated that 10 minutes before I showed up The ui Was shutting down resetting nonstop. Upon further investigation I was able to narrow down that the issue was within the wiring harness of the evaporator fan motor inside of the freezer compartment it was causing a power shortage to the main control causing it to power down and restart at this point the high-voltage control and ui control of both working as designed

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I placed the it in diagnostics and tested the ice maker for error codes on test #56 and found no error codes. Tested the unit in test #58 and it passed. Tested in test #59 and the motor failed. Tested in test #57 and the motor failed. When I went to replace the ice maker, I found that I was sent with the wrong IM part. I verified the model/serial numbers and found that we had the incorrect model number. Corrected the model in the ticket and researched the parts diagram and found the part number that I was sent with was wrong as was the HV control. I advised the customer of my findings. I am ordering the correct ice maker and HV control and office to schedule return service. I corrected the ticket. No water leaks observed during service.; ordrng 1 W10843055 (HV control) and 1 W11294907 (Ice maker)"

Arrived on site to install new freezer door to resolve dented door from delivery. Replaced freezer door. Installed handle. Verified unit is closing and sealing. Call complete.

"Arrived on site and inspected range and found left to valve stems are twisted and knobs cannot be centered, replaced entire manifold end it is now working properly, job complete"

"Arrived on site for no cool. No traces of uv dye on evaporator,checked compressor compartment no traces on tubing or weld joints,checked pressures,pressure -20 and 75,unplugged unit low side pressure equalizing.

"Arrived onsite for dishwasher leaking from left side. Upon arrival found unit was unleveled, found unit also had gap in cabinet near it took photos to document. Tested unit found it operating found moisture however by door. Found door slightly out of alignment as well as tub right gasket out of line. Also found unit was over suds. Realigned unit, leveled out gasket back into place and tested. Found unit no longer having dripping. Job Completed. Let customer know about soap and over sudzing."

Arrived on site to diagnose a range with a broken top. Found glass top broken above lf burner. Replaced glass and all is working properly at this time.

Arrived on job for complaints of no air flow. Found the damper was stuck in close position blocking air flow. Reposition air vent to allow damper to work properly.

"Arrived on site to diagnose refrigerator that is not defrosting and making noise. On arrival unit was unplugged and defrosted. Checked fans and found fans good. Checked drain dray and found rust and debris in the drain trap, likely the cause of the failure. Called tech line and spoke with Joel, who had me test the defrost circuit. Found 120v going to heater, and 103 ohms resistance. Tech line advised to monitor and see if unit builds ice again. If it does order part #W10281315,; ordrng 1 W10281315 (Defrost heater?)"

Arrived onsite for refrigerator with low pressure at the dispenser. Upon arrival I confirmed the Lowe pressure. I found that is you remove the filter and use the bypass cap the pressure restores to normal and stays at normal pressure. I recommended replacing the filter head reservoir assembly.

Arrived onsite to replace previously diagnosed parts. Replaced valve. Tested unit and unit is functioning properly. No leaks present at this time. Noticed that floor was not allowing unit to be completely leveled.

"Arrived on site and inspected range and found F1E0 showing on display, checked saved error codes and also found F1E1. A new control board will be needed to correct the issue. Control boards are currently exparts and informed customer of how that effects availability.; ordrng 1 W11528352 (Control)"

"Arrived on site to follow up on refrigerator that was not cooling properly. On arrival found the compressor was off and had been off for several days. After adjusting knobs I barely was able to get the unit to click. Replaced the start relay. After replacing the start device I tested knobs again and was able to get it to kick on when fully turned to the right and maxing out the temp. Found thermostat rattling.

"Arrived on site for a dishwasher not running through the cycle. Upon arrival the customer stated the unit would fill and drain and will leave some water in the tub but would do nothing else. They said they pulled out the filter and found a bunch of glass in there as well. I put the unit into diagnostics mode and found stored error codes F8E4 for drain motor electrical problem, F9E1 for diverter not finding position, and F6E4 for float switch open. I then ran a diagnostics cycle and it filled with water, then you could hear the drain pump struggle, and nothing else. I ohmd out the float switch and found it to be good. I then checked voltage at the drain pump and it was fluctuating in and out. I did find voltage at motor to be correct. I found that the unit had a bad control and sump and motor. Possible a bad drain pump as well. I also found the dispenser physically broken.

"Arrived on site and inspected washer and found it is not connected to any water source, power, or Drain. Due to customers complaint inspected underneath washer and found actuator arm is out of cam. Per service pointer W11531483A Replacing the actuator will correct the issue, job complete"

Arrived on site to replaced damaged dryer lid. Replaced lid due to transport damage. Verified unit is working as designed. Call complete.

"Arrived on site for a dishwasher that stays in the wash cycle and never stops. Upon arrival the customer stated that another company has already changed out the control, UI, and the OWI sensor. He said the unit will run forever until manually stopped. I checked voltage at the wall and found it correct. I put the unit into diagnostics mode and found no stored error codes. I then ran a test cycle and it ran through as designed. I checked voltage at the junction and it was also good. I found correct voltage at the control too. I inspected the harness and found no damage. I called techline and spoke to Andrew and received SR# 7730755722. He advised that it appears to be running as designed. Upon running it through diagnostics again I found the fan motor not running and possibly causing the control to have issues. This indicates a possible bad control and fan needing to be replaced. I replaced both parts and then retested the unit in diagnostics. Unit is now working as designed. No leaks observed at the time of service. Call complete."

Arrived on site to diagnose a refrigerator that is not cooling. Found icemaker fill tube causing water to drip on evap fan. Error code caused by fan malfunction shutting unit down. Removed ice and repaired tube. All is working properly at this time and no leaks were found at time of service.

Arrived on site to test unit for LR burner not working properly when set to low. Found wiring is burnt and brittle. Needing main supply harness and infinite harnesses. Also recommend replacing infinite switches due to showing signs of deterioration. ; ordrng 1 71003473 (harness- s) and 2 71003475 (INFI HARNESS)s and 3 W11088181 (switch-inf)s

"Arrived on site for no drain washer . Couldn?t duplicate error at time of visit .no error codes ,passed diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for sealed system repair. I gained access to the dryer and punctured it I found full pressure in the system. I installed a new compressor, uv dryer and access valve. I pulled a vacuum and found it holding. I put a measured charge into the system and found the pressures holding and the unit cooling properly. Job complete."

Arrived on site to test unit for dishwasher not cleaning correctly. Test unit and found unit getting plenty of water and unit spraying and draining correctly. Found water to be cold not 120?. Advised customer to run hot water before turning unit on job complete.

Arrived on site to test unit for right front burner not coming on. Test unit and found bad switch. Test unit and unit test good

"Arrived on site for ice build up in freezer and doors not aligned. Found small frozen droplets in freezer,gasket sealing correctly,added adhesive between gaps from liner to cabinet,adjusted doors to customers request."

Arrived on site for washer not agitating . Found actuator had slipped out of cam lever . Replaced actuator . All checked normal after calibration and diagnostics wash. No water leaks detected at time of service. Job complete.

Arrived on job to replace previously diagnosed parts. After replacement of magnetron I found the thermostat damaged and transformer damaged too.m; ordrng 1 8205652 (THERMOSTAT ) and 1 W10871219 (transformr)

"Arrived onsite for microwave filling with smoke. Upon arrival inspected for burns and scorch marks, found none. Tested unit and heater water without fault. Customer explained happened while cooking bacon. Tested unit and what the customer experienced was stem from the bacon cooking. Notified the customer that this unit operates different than the previous. Unit was set to max power so cooking time will be different. Customer adjusted power. Expressed customer should familiarize herself with the use and care manual. Unit is functioning properly."

Arrived on site to test unit for not drying and not washing correctly. Found error code f7e1(no heat). Also found soap build up in sump. Cleared error and ran diagnostics. Heater engaged as designed. Found customer has water softener. Advised customer on use of rinse aid and soap amount due to softener. Also advised of purging cold water at sink prior to using dishwasher. No leaks detected. Job complete.

"Arrived on site to inspect cooktop error code. Upon further inspection, I found the unit showing the F47 error code on the right side. Customer advised that the left burners are working. I had the customer sign the waiver of damages when removing glass cooktop then disassembled the unit. I found the relay for the large burner was damaged. I removed and replaced the module and tested the unit and it is operating as designed. Job completed"

"Arrived on site for ice build up in freezer. Found ice in freezer on left side of wall and on packages,checked door seal good gasket sealing to cabinet correctly,added adhesive to large gaps between liner and cabinet. Cleared out ice checked door seal good."

Arrived onsite and found one lead of wiring to the drain pump had worn and only provided intermittent continuity. During my exploration of the continuity issue the wire snapped at the drain clip. Reset clip and stubbed new length of wire in place of the broken wire. Unit is now operating as designed. Advised customer on findings and repair.

"Arrived on site for refrigerator leaking water. Inspected unit and work area. Found unit leaking water at filter housing. Tested operation and found failed filter housing. Customer requested to change filter with housing. Removed failed filter housing and filter, installed new. Tested operation and found bad connection to inlet valve. Corrected connection and tested again. All tested good, no water leaks detected.

"Arrived onsite for refrigerator with no interior lights and no water or ice at the dispenser. I found the FC= - 2 RC=38 I found the drain pan warped and the bottom of the RC full of water. I checked and found 2 of the wires in the pantry harness were broken. I disconnected the pantry UI and the interior lights restored as well as the water/ice dispenser. I am quoting for the pantry UI control, pantry harness and drip pan(W11457241) for repair. Job complete."

"Arrived on site to diagnose dishwasher not draining. Ran unit and found standing water. After running I can feel the pump humming, but no water being moved. Replaced drain pump and retested. Verified unit is draining properly with no water leaks found. Call complete."

"Arrived on site for a refrigerator with no ice production. Upon arrival the customer stated the last service by us we had left the door crooked and it was not closing all of the way. He stated this had cause the IM in the freezer to stop at first. He then correct the door, the FC started working, but the upper IM stopped working. They had another company come out and service the unit and they replaced the IM, but it did nothing. I checked the temps in the unit and found the FC at 6?F, the RC at 37?F, and the ice box at 15?F after being opened for a while. I put the unit into diagnostics mode and the ice level sensor was accurate, the ice box fan turned on, the IM harvested, but the IM got no water when called for. I harvest the IM and it ran through as designed. The IM also had an E5 error code for IM in frozen state for to long. I gained access to the valve and removed the line. I tested the valve again with a cup and found the valve working. This indicates a frozen fill tube. I thawed out the fill tube and replaced the IM due to the error code. I then tested the fill and harvest and it ran through as designed. Unit is working as designed. No leaks observed at the time of service. Call complete."

"Arrived onsite and found unit with control glitch symptoms preventing selections, not completing cycles and occasionally not locking properly. Customer advised of parts concession they received day of. Replaced ui and control together as well as latch. Unit is now operating as designed. All checks good."

"Arrived on site for SHUTS DOOR AND INSTEAD OF STARTING BEEPS 3 TIMES AND INDICATOR LIGHT FLASHES CONTINUOUSLY. CAN SELECT CYCLES - DOES FEEL LIKE DOOR IS LATCHING PROPERLY, INDICATOR LIGHT THAT FLASHES RIGHT ABOVE THE TOWEL BAR. Dishwasher not turning on and calling for water. Door latch was making good contact and latch harness was plugged in properly. Tested main board and it was faulty. Removed main board and installed new board. Placed dishwasher in normal wash cycle and called for water and began running as designed. Kept dishwasher running to ensure it was completing cycles. No leaks detected. Job completed."

Arrived on site to diagnose a refrigerator that is tripping the breaker. Tested all parts and components and found no failures to unit at this time. Advised homeowner that appliances were not intended to be put on gfci or afci circuits. Nor repairs can be done to refrigerator to prevent issue.

Arrived onsite and replaced the inlet valve. Also found hot water supply issue contributing to the problem. Advised customer on the repair. And the supply findings. All checks good.

"Arrived on site and inspected washer and found cold water valve has cracked. After replacing it verified washer will now fill with water and drain properly without leaking, job complete"

Arrived on site to install previously diagnosed parts. I installed the parts and the unit was still clicking in the front left burner. I called techline and spoke to TJ and received SR# 7730741237. He advised replacing the switch harness. Upon swapping the LP conversion over to the new orifice holder the orifice broke. Ordering a switch harness and new LP conversion kit. Next technician needs to check polarization and ground as well. Requesting two hour job. Office to reschedule. ; ordrng 1 W11344433 (Switch Harness) and 1 W11238042 (LP Conversion Kit) and 2 TwoHourJob (Two Hour Job)s

"Arrived on site for no water. Tested dispenser no water,removed connector at hinge tested water dispenser good water to connector diagnosed insulation has pulled away from door liner allowing water line to freeze in door.

Arrived on site and inspected the dishwasher not draining.Confirmed the complaint and found the drain hose was filed with aged debris and grease from the unit.Used my flex sticks to clear the drain tube and unit now draining properly.JOB COMPLETE

Arrived on site to diagnose a washer that is not starting. Found failed lid switch and it will need to be replaced to complete repairs.; ordrng 1 12001908 (Switch)

Arrived on site for a cooktop that had yellow flames and flames that were to tall. I found the yellow in the flames to be normal and most likely due to the construction in the area. Upon further inspection I found back left orifice needing adjustment and causing the flame to be significantly off. I uninstalled the orifice and reinstalled it. The flame is no longer abnormal. Unit is working as designed. Call complete.

"Arrived on site to diagnose washer making loud squealing noise during cycle, upon arriving on site customer informed us that sometimes but not all the time the unit makes a loud noise during the cycle. Checked underneath the unit for any sign of gearcase oil or shavings, found none. Checked under the belt and found markings identifying that the belt might be slipping causing the noise, replaced belt and ran unit through diagnostics, unit tested fine, filled unit with water and did an agitation test at high fill, tested fine, drained the unit then tested low and high spin, found unit operated as designed. Unit is operating as designed, informed customer if the problem persists after the belt replacement to contact the office for return service on brochure. Job complete."

Arrived onsite for refrigerator losing cool. Upon inspection I found the unit cooling and the RC at 34 with the FC at -2. I could not see any visible blockages or issues with the door seal. I tested door switches they are working as designed. I accessed the evaporator and found a block of ice had formed on the right side going all the way down the evaporator completely blocking the return vent. I cleared out all the ice and restored power to the unit. The unit is working as designed at this time. Job complete.

"Arrived on site to inspect range oven not heating on bake mode. Upon further inspection, customer advised that they were baking and saw a flash in the oven and it stopped heating. I removed the bottom panel and found the element had shorted and was burnt into two pieces. Removed and replaced the bake element and tested and unit is operating as designed. Job completed."

Arrived on site to test unit for f1e0 error. Found error to be internal board issue. Will need to order new control board office to reschedule. ; ordrng 1 W11528352 (Control board)

Arrived on site for cooktop not turning on. Upon arrival I found unit had lost all power. Upon further inspection found breaker had tripped. After restoration of power I found the on lift wouldnt turn off even with unit not being manually turned on. Found after disassembly that front right infinite switch had burnt out causing partial power being sent to burner. I replaced the infinite switch and reassembled and tested the cooktop. Found unit now fully functioning as designed call complete

Arrived on site to test unit for unit not starting. Test unit and found bad latch. Replaced latch test unit and unit test good job complete.

"Arrived on site for dryer running 15 minutes then shutting off. Inspected unit and work area. Ran unit on air dry time for 30 minutes to see if issue is heat related. Ran for 15 minutes and failure did not occur. Ran unit on time dry high heat and failure occurred. Found relay sticking on control. Will need to replace control.

Arrived on site to install previously diagnosed part. Removed condensation from surface and installed blocks on concave area of left side door. Closed door and tested water and ice dispenser. Both dispensing as designed. Job completed.

"Arrived on site for customer complaint of residue on clothes and dispenser full of water, found failed dispenser drawer and customer using to much soap. Unit passed all diagnostic tests and I calibrated unit, tested good, ordering dispenser drawer to be shipped to customer. ; ordrng 1 W10861667 (Dispenser) and 1 Cnote (Office to drop ship dispenser)"

Arrived on site for refrigerator not cooling proper and causing ice build up in the flooring of freezer compartment. Upon arrival I found unit temps were around 48 in freezer and 60in fresh food side. I found ice in freezer was from a clogged drain line. Also found drain line attached to unit is a generic rubber hose not designed to be used as a drain line and was insulated in with a foam can making it extremely hard to be replaced or removed. Also found evap fan motor had been receiving 120 v but was not running even with proper power being supplied.

"Arrived on site to diagnose spray arm not turning, the customer informed us of the spray arm not staying on during cycles. we found that the spray arm itself will not stay on properly and that the manifold itself that holds the spray arm is incorrectly molded causing the spray arm to consistently fall off due to the arm hitting the manifold, we are returning with the same spray arm and ordering the manifold for repair.

"Arrived on site and inspected Dryer and found belt is loose. Found tension pulley is missing. A new one will be needed to correct the issue.Dryer is to be left unplugged until parts are replaced.; ordrng 1 279640 (Tension pulley)"

Arrived on site to test unit for igniters not working. T

Arrived on site to diagnose a refrigerator with a door that will not close. Found door stop not positioned properly preventing proper closing of door. Reset stop to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a refrigerator with light not working. Found led module failed and replaced it. All is working properly at this time and no leaks were found at time of service.

Arrived on site for stacked washer making a banging sound. Performed diagnostics mode and checked fault codes. Found fault code F5-E4 door lock failure and F0-E5 off balance load or to large of load. Ran test cycle and monitored operation. Found components working. Removed back panel and inspected. Found all working as designed and no water leaks detected.

"Arrived on site to test unit for broil function not working. Found broil wire on control was not set into connection plug properly preventing broil from engaging. Set wire properly into connection plug, tested unit, unit works good. Job complete."

"Arrived onsite for freezer ice maker not producing. Cycled icemaker with jumper. Icemaker cycled and called for water, audible valve actuation. However no water flow. Determined no topical ice obstruction in fillspout. Ordering ice maker fill valve. Advised customer on findings and needed repair. ; ordrng 1 W11129435 (Freezer icemaker valve)"

Arrived on site and inspected double range with steam coming from the unit.Confirmed the complaint and found the amount of smoke was simply the baked on food that continuously reheats when customer uses the oven.

Arrived on job for complaints of LF error code. Ran diagnostics and found code all valve tested good. After ran calibration. No leaks detected at time of service

Arrived on site to install previously diagnosed parts. I installed the new control and then tested the unit. The unit is working as designed. I also found the control wires causing the rattle. I zip tied them and the rattle reduced. I advised the customer of my findings. Call complete

"Arrived on site and inspected refrigerator and found frost pattern is good, freezer temperature is good. Fresh food temperature is 50+ degrees. Examined evaporator fan and found it is running, prescreened evaporator fan motor does not match the original and has a completely different harness. Could not find model/serial number on the machine,

"Arrived on site for customer complaint of unit leaking, found leak coming from hot water supply line, I tightened connections, tested good, if problem continues, customer will need to replace supply lines."

"Arrived on site for customer complaint of unit not agitating, found failed actuator, I replaced actuator, ran calibration, unit tested good."

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments warm. Pulled the unit out and tested the compressor and found it extremely hot to touch and it showing 2.29amps. I found the sealed system components are covered under manufacturer extended warranty. Quoted the customer $638.40 ($589.75+tax) for service/labor fees for the sealed system repair. I am ordering the compressor kit, UV drier, access valve, FC evaporator & RC evaporator. Also ordering a CNOTE-PLACE ON CANCELLATION LIST. Office to schedule return service, no water leaks observed during service.; ordrng 1 W10779331 (Compressor kit) and 1 W10143759 (UV drier) and 1 TJ90SF8404 (Access valve) and 1 WP2188822 (FC evaporator) and 1 WPW10643261 (RC evaporator) and 1 CNOTE (Place on cancellation list)"

"Arrived on site for dryer allowing hot air to escape during dry cycles. Upon arrival I found door seals were functioning as designed and had no damage. Also found during dry cycle (timed dry, high heat) that unit was getting an average temp around 157 degrees. I then found lint shooting out through vent hose connected to exhaust that runs through insulation of home. I then found that behind connections of vent hose there was a hole in venting allowing for air to escape. I repaired the vent hose and retested unit multi times on highest heat settings during time dry. Found unit is functioning as designed and laundry room is no longer getting hot from escaping air. Call complete"

"Arrived on site to inspect dryer not working. Upon further inspection, found the unit to be a commercial dryer stacked unit. Found the display not on but the unit plugged in. Tested voltage at the wall and got 220V. Removed the control panel and tested the transformer and it was good. Tested voltage at the control from the transformer and found Blue-Blue=4.7VAC, R-R=27VAC, W-W=22VAC at the AA8 connector, so all points are within range. Contacted commercial techline and spoke to Alex and advised of my findings and recommended to control.I am ordering the main control/display assembly and office to schedule return service. Unit left unplugged for safety.; ordrng 1 W11398779 (Main control)"

Arrived on site to install previously diagnosed part. Found igniter was getting too high of an amperage draw. Removed igniter and installed new igniter. I have ordered the thermostat to return and complete the repair. Once thermostat is replaced and dryer is tested and working as designed we will collect final payment. NOTE: Please add customer to cancellation list. ; ordrng 1 134587700 (Thermostat)

Arrived on site for Oven controls scrambling. Placed in diagnostics and communication error code was presented twice. Cleared error codes. Removed control and installed new control. Ran preheat to 350. Oven preheated as designed. Screen did not scramble while opening and closing the door while heating. Job completed.

Arrived on job for complaints of spark after lighting. Found the burner topper reversed on burner corrected placement and test.

Arrived on site for microwave not showing time on display when using sensor cook. Inspected unit and work area. Tested sensor cooking operation. Cooked a bag of popcorn and found time will not show on popcorn just sensing bars as stated in user care guide on page 11. Cooked a bake potato in unit and found unit cooking as designed. Unit would show sensing then go to time. Called Whirlpool tech support and spoke with Bruce to confirm operation. Sr# 7730744308.

"Arrived on site to inspect refrigerator. Upon further inspection, at the previous service call, I found a large block of ice on the RC evaporator. Customer unplugged the unit and allowed to defrost before I returned today. I found the RC evaporator drip pan was badly warped and the evap harness thermistor was blackened. I removed and replaced the evap motor harness and secured the thermistor on the suction line with foil tape and ziptie. Removed and replaced the evaporator drip pan kit. Using the clamps and zipties provided in the kit, I secured the evaporator to the back wall and sealed off the gap at the top of the evaporator housing with permagum that was provided in the kit. Reassembled the unit and tested and unit is operating as designed.

Arrived onsite for unit not making ice fast enough/ not filling the bucket. The filter was not pushed in correctly. Pushed filter in correctly. The switch for the ice level was not on. Turned back on. Heard unit dispensing ice into the bucket and ice maker filling with water. Could not find issues with ice maker. How ever customer said that the unit has to be tricked to start filling with ice once it gets low. Asked them to monitor it and to take videos when possible to see the issue better. No issues at this time.

"Arrived on site for customer complaint of unit not cooling in fresh food section, found defrost issue, heater tested good, ordering control and harness with bi metal. ; ordrng 1 WPW10503278 (Control) and 1 WPW10290745 (Harness)"

"Arrived on site for refrigerator not cooling in RC. Inspected unit and work area. Found major frost buildup in FC. Found FC door not sealing on left side. Found frost buildup not allowing to circulate air to RC. Removed ice buildup and found food item dropped under freezer drawer that caused door seal issue. Recommend to power off for 6 to 8 hours to allow frost to completely thaw. Performed diagnostics mode and tested all components and all passed. All tested good, no water leaks detected.

Arrived onsite to replace previously diagnosed parts. Replaced control and control display. Tested unit and found left side of touch panel not responsive. Bake functions would not function but number pad and settings keys are functioning. Unit will need touch pad replaced. Ordering membrane switch and panel just in case. Office to reschedule ; ordrng 1 W10728532 (swtch-memb) and 1 W10884503 (panl-cntrl)

"Before replacing harness , unplugged all connections at control , motor .breaker didn?t trip . Plugged in all connections breaker tripped when plugged in J8 connection on control . Tested and didn?t find any fault with door switch and valve . Replaced harness . Unit is still tripping breaker .. ; saved tckt"

"Arrived on site , found recirculating pump making noise . Replaced pump . Ran diagnostics all checked normal. No water leaks detected at time of service.job complete ."

"Arrived on site , replaced valves . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

Arrived onsite and found unit had no water supply. Connected unit to water and advised customer to observe for slow leaks. Customer advised that unit had not been producing ice prior to moving the fridge. Fill spout heater in tact. Replaced icemaker. Advised customer to call back if unit does not produce ice within 4 days.

Arrived onsite for unit not heating. Tested unit. Unit was heating but the the air could not move efficiently. Upon further inspection. Found a lot of lint buildup inside the lint trap housing and some trash was inside clogging the unit. Removed clog. Tested unit. Unit tested good. No issues at this time. Job complete

Arrived onsite for unit not getting hot enough. Upon inspection. Found that the exit tube had lint buildup inside the tube of the unit and good size of lint and some trash inside the lint trap. Removed both clogs from the unit. Tested the unit. Unit tested good. No issues at this time. Job complete

Arrived onsite for unit not heating. Looked at the exit vent and saw a buildup of lint and trash inside the unit. Removed lint and trash. Tested unit. Unit tested good. No issues at this time Job complete

Arrived onsite for washer not completing cycle. Upon inspection found unit would only go into drain mode. Drain would continually cycle but not drain water out. Manually drained water and did not find any obstruction in drain filter.. Office to reschedule ; ordrng 1 PARTSRESEARCH (PARTS RESEARCH )

"Arrived on site for not dispensing water or ice. Tested dispenser no water or ice,ran diagnostics paddles passed,ran water test no water tested ice door motor failed ordering new main control ; ordrng 1 W11088499 (Control) and 1 WPW10476314 (Ui)"

"Arrived on site to install previously diagnosed parts. I installed the new mag, cap, diode, and transformer. I then tested the unit and it was now working as designed. Call complete."

Arrived onsite for broken heating element. Upon arrival replaced unit element and tested. Unit is now operating as designed. Job Completed. No signs of leaks during service. Job Completed.

Arrived onsite for unit not freezing/cooling. Nothing evaporator and compressor fans were running. Looked at the frost pattern in the freezer and noticed the frost pattern was not completing through the evaporator. Submitted sealed system check list. Ordered parts. Office to get authorization before returning. ; ordrng 1 5303918274 (evaporator kit) and 1 5303918659 (compressor)

Arrived onsite for washer Valve being broken. Upon arrival found unit valve cracked. Replaced valve and tested. Unit is now operating as designed. Job Completed. No signs of leaks during service. Job Completed.

"Arrived on site for dryer having a F1 error code. Inspected unit and work area. Powered unit off at circuit breaker. Gained access to control. Disassembled control housing and found burnt relay on control. Will need to replace control to complete repair. Installed new control and assembled unit. Powered unit on and tested operation. Adjusted the door strike to sit better on door catch. All tested good.

"Arrived onsite for unit not heating correctly. Upon arrival found unit not mounted correctly rear mount was incorrect installed. Notified customer it will need to be fixed to put unit back into place. Also found by speaking with Cathy SR 7730745575 unit is warming but not quite heating. Tested unit and found voltage would go from 123, to 110 infer a load. Cathy started an electrician would be needed. Job Completed"

Arrived on site for wall oven not allowing the upper oven to shut off after a cooking cycle had been completed. Upon arrival customer stated that the UI had become unresponsive when trying to turn the oven off upon further diagnostics I found no error codes stored in the system. Customer also didnt have WiFi connection set up to oven. I then went ahead and replace the main control And reassembled and connected the unit to the customers Wi-Fi network. After completing a 15 minute pre-test of 350? in the upper oven I was able to find that the unit is now fully functioning as designed and the UI is responsive with all input inform customer to and let us know if the issue were to come back at any point if it does the tech recommends that we get the UI control panel. At this time unit is functioning as designed call complete