Service History 825

Near New Braunfels, TX 78130
Robert
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived on job for complaints of door striker broken. Confirmed striker broken. Removed broken piece from interlock and replace door. After replacement test operation of door and found frame bent door not closing properly.
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for unit not going to set temp, and dropping temp. Started unit on 350. Ignited first click. Heated as designed to pre heat. 10 mins after pret heat found temp average at 324. Removed panel and tested sensor found out of range, replaced sensor and tested again. Got average of 354 in correct range . No gas leaks on site"
Near Austin, TX 78759
Wesley
Job Details: 05/29/2019
RANGE WHIRLPOOL WOS51ES4ES01 Arrived on site and found unit not heating at all. Breaker is engaged. All other functions are good. Ordering Tod and returning with control. All else checks good. Unit is brand new never used.. ; ordrng 1 W11034459 (thrmst-fix)
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS "Arrived on site for unit leaking from under unit, removed bins and found evap with normal frost pattern. Removed back panel and found normal amount of water in drain pan, found puddle of water under drain hose area. Found water seeping from gap in drain hose flange. Was able to seal with sealer from truck stock. And tested good. No leaks on site"
Near Waco, TX 76712
Al
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104HPS0 Arrived to inspect dishwasher not washing. Confirmed the complaint and removed and replaced the pump and motor.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.JOB COMPLETE
Near The Hills, TX 78738
Paul
Job Details: 05/29/2019
COMPACTOR JENN-AIR TC707S4 Arrived onsite for the compactor with the fan not turning on. I found one of the wires at the switch not slid all the way on the spade. I slid the wire all the way on and tested the fan. The fan is working as designed. Call complete.
Near Georgetown, TX 78626
Joel G.
Job Details: 05/29/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived on site to diagnose front two burners not sparking when rotated and not held in. Other two burners do stay sparking when rotated. Accessed valves and can see both valves not staying down completely when rotated and come up just a bit to prevent it from sparking when not held down completely. Valves need replaced. Verified no gas leaks at time of svc call.; ordrng 1 W10597157 (valve-gas LEFT FRONT) and 1 W10859922 (valve-gas RIGHT FRONT) and 1 W10868534 (harns-wire)
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
RANGE JENN-AIR JDS1450FP0 Arrived on site and accessed entire harness. I found the harness to lower oven pinched between 2 panels causing short. Repaired harness and installed new control. Tested operation and found unit working properly. Job complete
Near Austin, TX 78705
Wesley
Job Details: 05/29/2019
WASHER WHIRLPOOL WETLV27HW0 Arrived on site and found dented back panel rattling on dryer. Repaired unit by repairing dent. Sound alleviated. All checks good.
Near Leander, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KUIX505ESS1 Arrived on site and tested operation. I found unit not coming on and when moving to inspect the drain pump came on and began draining. Once unit cycled and drained again the unit cut off. Unit has a failed drain pump causing power to cut off to unit; ordrng 1 W10825875 (pump)
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived on site and installed new gasket. Warmed gasket to relax and allow to seal. Job complete
Near Hewitt, TX 76643
Al
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived to inspect ice maker not producing ice.Temperature checked the freezer section and got 19 degrees when the UI read 0.Refrigerator temperature was also off significantly.Ordering Access valve, drier UV, fresh food evaporator Unit will need R134A. ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W11116006 (ASSEMBLY EVAPORATOR ) and 1 WPW10143759 (DRIER-UV)"
Near Lago Vista, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and installed new gasket on freezer door. Warmed gasket to allow for proper seal. Unit tests good. Job complete
Near Austin, TX 78731
Tyler B.
Job Details: 05/29/2019
WASHER WHIRLPOOL WET4027HW0 "Arrived on site for unit not unlocking, spouts also stated big spark from control knob. Removed panel and found board burnt on drain pump circuit. Found this cause by shorted drain pump. Unit is full of water and would need 2 techs to complete repair to hold unit while titled.. Located upstairs ;
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSC48QTS00 "Arrived on site to diagnose fridge not dispensing ice. Verified door chute opens when calling for ice, motor turns but shaft doesn’t engage. Accessed motor and found it covered in ice and both shaft and motor damaged. Ran unit for a while and couldn’t find any water leaks. Verified no water leaks at time of svc call."
Near Austin, TX 78717
Tyler B.
Job Details: 05/29/2019
WASHER WHIRLPOOL WFW86HEBW0 Arrived on site for unit leaking. Upon arrival ran wash and found unit seeping from door gasket. Opened door and went to close and found strike not lining up with latch. Strike was going under latch. Was able to adjust door back up and now closes smooth and seals good. With no leak on site during time of service
Near Belton, TX 76513
Al
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1
Near Pflugerville, TX 78660
Cliff
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site to replace door for refrigerator. Replaced door and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78704
Leonardo
Job Details: 05/29/2019
OVEN FRIGIDAIRE FGEW3065PFG Arrived on site to replace board and panel and harness and latch. Replaced all parts and could not test unit due to power off at breaker and no one around top turn breaker on. Job complete
Near Seguin, TX 78155
Robert
Job Details: 05/29/2019
OVEN WHIRLPOOL WGE745C0FS01 "Arrived on job to replace fan blade. After replacement test operation,noise level normal"
Near Austin, TX 78729
Cliff
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDTE204GPS0 Arrived on site to diagnose a dishwasher that will not close. Tested unit and found door out of place due to unit slipping off tile floor. Re-install the unit properly and tested unit. Found all is functioning properly at this time and no other failures were found. No leaks were found at time of service.
Near Lampasas, TX 76550
Arthur B.
Job Details: 05/29/2019
RANGE GE JB256RM1SS Arrived onsite for customer complaint of freestanding range not heating properly on all four burners. Tested u it and did find burners work as intended. Advised customer that all coil ranges are regulated by UL to prevent coil burners to overheat and cause fires. Call GE Techline to notate call of customer instruct. Unit works as designed.
Near New Braunfels, TX 78132
Robert
Job Details: 05/29/2019
RANGE FRIGIDAIRE LFEH3054UFA Arrived on job for complaints of hot surface light not turning off. Replaced burner and test. Light came on and off after cooling .
Near Austin, TX 78703
Wesley
Job Details: 05/29/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and installed UI to repair. All checks good. Unit is operating as designed.
Near Austin, TX 78732
Paul
Job Details: 05/29/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived onsite for the microwave to replace the previous diagnosed parts. I found the HV transformer connector burned up on the insulator at the magnetron. I replaced the magnetron and was getting about 850 watts. I replaced the cavity light bulb and tested the light. The light still did not work with 12VAC to it. The old bulb was burned out. Need to replace the HV transformer and possibly the light bulb holder or bulb again., WPW10490593 HOUSNG-LMP, & W10886919 LMP-BASLES; and 1 W10886919 (LMP-BASLES) and 1 WPW10490593 (HOUSNG-LMP)"
Near Hutto, TX 78634
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on site for no cool condition. Found temps at 43 and 16 degrees. Removed and replaced in efficient compressor. Install access valve and die dryer. Customer will allow time for unit to reach proper temperatures. Water connections are dry.
Near Austin, TX 78717
Lou
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG515S0EB1 "arrived on site to inspect oven temps. Upon further inspection, I placed my thermal lead in the middle of the center rack and tested on Bake at 350 degrees. When my multimeter was reading 369 degrees, the control was showing 185 degrees. I removed and replaced the sensor and main control and retested and the unit operated as designed. I tested the cooktop burners, as well and all were functioning correctly. No gas leaks detected during service, job completed."
Near Austin, TX 78705
Wesley
Job Details: 05/29/2019
DRYER MAYTAG MGDB765FW0 Arrived on site and used. Dryer test kit to prove poor airflow condition causing long dry times all checks good. Unit is otherwise operating as designed. Advised customer on referred to dryer vent wizard.
Near San Marcos, TX 78666
Kevin
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSS42QDW05 "Arrived on site and replaced cracked drip pan, did not find any other possibilities for water leaks under refrigerator. Job complete"
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
REFRIG/SIDE-BY-S LG LSXS26326S/00 "arrived on site to inspect no cool in refrigerator FC section. Tested temps in the FC=43 degrees and RC=53 degrees. Checked evaporator and found no frost pattern and compressor is running. Checked Amps to compressor and found .56amps. I advised the customer of my findings and advised that a sealed system would be needed. Ordering compressor, evaporator, access valve, dryer, No water leaks observed during service, office to schedule return service.; ordrng 1 ADH73150210 (DRIER) and 1 ADL74760901 (EVAPORATOR ) 1 TCA35911910 (COMPRESSOR ) and 1 TJ90SF8404 (ACCESS VALVE)"
Near Austin, TX 78750
Tyler B.
Job Details: 05/29/2019
OVEN WHIRLPOOL WOD51EC0HS00 "Arrived on site for unit controls and antenna and console replacement. Replaced both controls, WiFi antenna, and console sent to customer from whirlpool. Replaced all and tested good, ow working on app as designed."
Near New Braunfels, TX 78130
Robert
Job Details: 05/29/2019
ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on job for complaints of not making ice but unit is cold. Found the water supply off. Turned on water. No leaks detected at time of service
Near Temple, TX 76502
Arthur B.
Job Details: 05/29/2019
COOKTOP WHIRLPOOL WCE55US0HS00 Arrived onsite for customer complaint of glass cooktop has thermal crack. Confirmed issues on LR element area. Removed and replaced cooktop. Reassembled. Tested all burners. All work as intended. No other issues found.
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
REFRIGERATOR AMANA ASI2575GRS00 "arrived on site to inspect refrigerator leaking water from ice dispenser. Upon further inspection, I tested the ice dispenser and found that ice cubes are getting wedged in between the ice chute door and the chute causing warm air to go into the ice bin and ice is melting. Also, when getting crushed ice, pieces of ice were getting wedged in between the ice door and the chute and keeping the ice door open. I advised the customer of the cause and advised that they would need to check the chute if they find that water is dripping from the ice dispenser. No water leaks observed during service, job completed."
Near Austin, TX 78749
Luis
Job Details: 05/29/2019
FREEZER KITCHENAID KFIV29PCMS01 "Arrived on site for no cool. Diagnosed leak in system,removed evaporator,compressor and drier. Installed updated fresh food evaporator,compressor and drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly.
Near The Hills, TX 78738
Paul
Job Details: 05/29/2019
WASHER MAYTAG MVWB835DC4 "Arrived onsite for the washer that’s not starting but does power on. Ms stated that for a week the start button would not respond but then it started working. Ms also stated that the machine will shut down at the beginning of a cycle after it starts agitating sometimes and they have to power the unit back on. I tried to putting the unit in diagnostics using the temperature, soil level, and spin speed keys and the unit would not respond. I was able to get the unit into diagnostics using the oxi, extra rinse, and deep clean keys but the unit would immediately default to step 2 service cycle. On the third try it stayed idle and let me select step 2. I ran test 51 and the unit completed the cycle and worked as designed but the control is not functioning correctly and there were no stored error codes. I replaced the control and the unit would go into diagnostics correctly. I ran service step 52 to calibrate the unit. I ran service step 51 again and the unit worked
Near Liberty Hill, TX 78642
Jonathan
Job Details: 05/29/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for dishwasher leaking. Performed diagnostics mode, no error codes. Removed door cover and found major food buildup between door and tub. Removed food buildup and ran test cycle. Found improper spray action. Inspected spray arms and found bottom spray arm separating. Corrected clip on spray arm and continued testing. All tested good, no water leaks present."
Near Austin, TX 78734
Paul
Job Details: 05/29/2019
REFRIGERATOR FRIGIDAIRE FGHF2366PF8A "Arrived onsite for the refrigerator with a no ice condition. Ms also stated the RC doesn’t cool good. The RC has service flash RF1801 describing the issue and the air tower needs to be replaced. I found the icemaker coil completely frozen up. I ran diagnostics test 26 and found no voltage out of the control from relay 1 to the defrost heater. I also found ice build up coming out of the ice box into the RC. Need to replace the air tower, the main control, & the ice box gaskets. Ordering c-notes, 5303918782 AIR TOWER ASMY KIT, 5304502778 BOARD-MAIN POWER, & 5303918784 AIR HANDLER HOUSING KIT, FDBM.; ordrng 1 5303918782 (AIR TOWER ASMY KIT) and 1 5303918784 (AIR HANDLER HOUSING KIT, FDBM) and 1 5304502778 (BOARD-MAIN POWER)
Near Waco, TX 76710
Al
Job Details: 05/29/2019
DRYER MAGIC CHEF MCSDRY1S "Arrived to inspect portable dryer, not drying.Confirmed the complaint and removed the rear panel and noticed the belt from the blower wheel to the motor was damaged and laying inside the unit.
Near Round Rock, TX 78664
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 "Arrived on site for excessive frost and icing inside of the freezer compartment. The icemaker has also quit working. Found that the freezer door has excessive bowing along the bottom and can no longer seal the freezer compartment allowing the frosting to take place. The icemaker motor has failed. Unit will need new door, new gasket, new basket door rails, and a new icemaker.; ordrng 1 12977880SQ (dor-fip ss) and 1 W10884390 (icemaker)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR FRIGIDAIRE FPBS2777RFB Arrived on site for no ice condition. Customer informed me that both of the icemakers have stopped working. Found the lower icemaker to have a failed drive motor. Found upper icemaker with a shorted sensor. Also found that the inlet water valve when it does fill the lower icemaker spills over into the freezer. So the unit will need both icemakers and the inlet water valve.; ordrng 1 242253002 (valve-water) and 1 243297607 (Fresh food icemaker)
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
WASHER MAYTAG MVWB855DC3 "arrived on site to inspect washer not filling. Upon further inspection, placed the unit in diagnostics and it showed error code F8E6 and F3E2. Cleared the codes and continued with testing. Unit operated as designed. Customer advised that the drain pump came on without the unit being turned on. Inspected the valve and found it to be open. Removed and replaced the valve and retested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Buda, TX 78610
Kevin
Job Details: 05/29/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site and replaced cam kit, motor, and capacitor recommended by tech line on previous visit. After replacement ran a calibration cycle and washer is operating properly. No water leaks from connections at time of service, job complete"
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
DRYER ELECTROLUX EIED50LIW0 "Arrived on site to reverse door. Reversed door and verified operation. Customer to do regular venting cleaning to prevent fire hazards.
Near Elgin, TX 78621
Steve C.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for the unit is not cooling or freezing. Tested the unit and found the compressor will turn on and all the fans as well but will not freeze or cool. Found the system has already been tap into on the low side only. Found the unit will need a new compressor, access valve, and control board. 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10832994 (compressor) and 1 WPW10675033 (cntrl-elec)"
Near Austin, TX 78728
Andy
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for microwave with loud noise and burning smell. Tested and inspected unit and found failed high voltage side. As well and failed fan and turn table not turning. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Austin, TX 78731
Tyler B.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for unit leaking and not cooling. Found evap frozen solid, and temps warming. advised customer unit will need to be unplugged In order to clear heavy ice, and place down towels. Set towels in 4 corners.
Near Cedar Creek, TX 78612
Steve C.
Job Details: 05/29/2019
WASHER MAYTAG MHWE201YW00 Arrived on site for the unit is not draining properly and the clothes are coming out soaking wet. Customer also advise that the unit is leaking water from the front. Remove the drain catch and found coins stuck in the pump and damaged the pump. Also the unit is leaking water from the door bellow. 1 WPW10381562 (bellow)
Near Leander, TX 78641
Lou
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104DSS5 "arrived on site to inspect dishwasher door issues. Upon further inspection, I found that the unit door was rubbing on the right upper corner. When I went to adjust the door, I found that the unit legs were badly damaged causing the door hinges to rub against the tub. I advised the customer of My findings and advised that the tub would need to be replaced. Also found that the toeplate fasteners were missing. I am ordering the tub, two fasteners and sump/motor assembly and will return with the hinges, two links and two brackets Tested the unit and it operated as designed. No water leaks observed during service.; ordrng 1 CNOTE (LSO) and 2 WPW10503548 (retainer)s and 1 WPW10605057 (pump and motor assy) and 1 WPW10681507 (tub-dishwr)"
Near Driftwood, TX 78619
Kevin
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KSSC48FMS00 "arrived on site and found no power showing on user interface, refrigerator is also not cooling. Found control board is not sending voltage and after replacing control board all function has returned to refrigerator. No water leaks from connections at time of service, job complete.
Near Austin, TX 78701
Leonardo
Job Details: 05/29/2019
RANGE JENN-AIR JEC9530ADB Arrived on site to test unit for right front burner not coming on. Test unit and found bad infinite switch. Will need new w10823734 ; ordrng 1 W10823734 (SWITCH )
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not spinning and clothes wet at end of cycle. Upon further inspection, placed the unit in diagnostics showing error code F7E6-motor fault. Cleared the code and continued with testing. Unit operated as designed. Due to previous error code and today’s error code, I removed and replaced the actuator and retested. Unit operated as designed. Made recommendations on use & care and detergent use. No water leaks observed during service, job completed."
Near Austin, TX 78726
Tyler B.
Job Details: 05/29/2019
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for unit light not turning down or off. Replaced control and tested good. Dop in pics
Near Leander, TX 78645
James
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site and tested operation. I found that the compressor is running loud and is very hot. All fans running properly but no frosting of evaporator. Inspected unit for due but found none. Unit will need new compressor, dye drier and process stub to repair.; ordrng 1 TJ90SF8404 (SUB) and 1 W10720770 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78732
Paul
Job Details: 05/29/2019
OVEN WHIRLPOOL KOSE507ESS03 Arrived onsite for the oven that gives a key pad disconnected message. I did a 4 1/2 minute power reset on the oven and tested it. The unit is working as designed. Call complete.
Near Austin, TX 78737
Luis
Job Details: 05/29/2019
REFRIGERATOR LG LFXS29766S /01 "Arrived on site for cooling issue. At time of visit reading in fresh food 38° and 18° in freezer. Removed compressor cover found uv dye in service valve and small bubbles,tightened service valve checked with gauges slightly low on refrigerant reading -5 added 1.5 oz of refrigerant Checked pressure good reading. Temperature dropping in freezer. Customer complained of not dispensing ice,found large clump in bin,removed clumped ice,reinstalled bin tested ice dispenser unit working ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR,)"
Near Georgetown, TX 78633
Joel G.
Job Details: 05/29/2019
DISHWASHER KITCHENAID KUDS30FXSS9 Arrived on site to install parts ordered by previous tech. Replaced and verified operations. Verified no water leaks at time of svc call.
Near Lampasas, TX 76550
Arthur B.
Job Details: 05/29/2019
RANGE FRIGIDAIRE FFEF3054TSC "Arrived onsite for customer complaint of bottom drawer not closing and leveling issues. Upon inspection, found back of LH panel bent in causing drawer not to close and range to sit unlevel. Unit will need LH side panel to address issue. ordrng 1 316400119S (panel body LH)"
Near Troy, TX 76579
Al
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Arrived to inspect refrigerator not cooling.Confirmed the complaint and removed and replaced the start device.Reassembled the unit and unit began cooling.JOB COMPLETE
Near Smithville, TX 78957
Steve C.
Job Details: 05/29/2019
DISHWASHER FRIGIDAIRE FBD2400KB10B Arrived on site to replace the lower spray arm due to falling off. Replaced the spray arm and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78745
Luis
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHV00 Arrived on site for unit not cooling in fresh food. Found unit not defrosting weak air flow to fresh food. Called tech support Per tech support replacing ui and defrost thermistor, ordering new ui and thermistor ordrng 1 W11214887 (UI) and 1 WPW10384183 (THERMISTOR)"
Near Georgetown, TX 78626
Thomas L.
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG550S0HZ0 Arrived on site for broiler drawer not closing properly. Found drawer off track. Visited with customer about drawer placement on tracks. Operations are now normal.
Near Round Rock, TX 78665
Thomas L.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site for noisy operation. Found that the air diffuser is the noise the customer is hearing. Will order and replace. all water connections are dry.; ordrng 1 W11164593 (DIFUSSER)
Near Austin, TX 78737
Luis
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for not dispensing ice issue. Found moisture around ice door,found ice build up under ice bin,removed plate found motor stripped and rusted on motor and shaft. Ordering new motor,plate,shaft and ice door; ordrng 1 W10822606 (MOTOR) and 1 W10919724 (ICE DOOR) and 1 W11188517 (PLATE) and 1 WPW10347114 (SHAFT)"
Near Leander, TX 78641
James
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Arrived on site and found large ice sheet under deli drawer. Removed ice and inspected for water source and found ice build up coming from evaporator drain. Called tech line and recommended using weed eater string to snake drain line for obstructions. I found drain to be clear once thawed and ice building behind air tower. Cleared all ice from drain and evaporator housing. Unit will need new adapter, ice maker and gaskets to repair; ordrng 1 WPW10280988 (gasket) and 1 WPW10320706 (gasket) and 1 WPW10635022 (adapter) and 1 WPW10764668 (ice maker)"
Near Liberty Hill, TX 78642
Jonathan
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site for refrigerator intermittently cooling. Customer stated that refrigerator had gotten up to 55°. Measured temperature in RC at 39.5° and FC temperature 1°. Performed diagnostics mode and tested both thermistor, tested defrost sensor and evaporator RC thermistor, no failures found. Found RC temperature set at 35°. Set temperature to recommend setting. All tested good at time of service. No water leaks present"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Arrived onsite to install new RF door to SxS refrigerator from prior tech’s diagnosis. Removed and replaced RF door. Reassembled and tested. Water and ice now dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Leander, TX 78641
James
Job Details: 05/29/2019
DISHWASHER KITCHENAID KDFE104DBL0 Arrived on site and tested operation. I found faults for cold water. Inspected all connections and harnesses and found harness to ui had come loose due to control came off of mount. Secured control and tested operation. Unit tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 05/29/2019
DRYER LG DLEX3700W "arrived on site to inspect dryer vent tearing clothing. Upon further inspection, found that the lint trap was popping up and catching on the clothing again. Found error code d80 which indicates that the airflow is blocked. Found that the vent tube needs to have an adaptor on the end to prevent it from crimping. Also found that the lint trap was warped due to the getting too hot due to possible blockage. Removed and replaced the lint trap and advised the customer to have the venting checked. Also removed the front panel and adjusted the filter guide assembly to allow the filter to seat correctly. No lint observed during service, job completed."
Near San Marcos, TX 78666
Robert
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on job for complaints of no water out of dispenser. Found the tank on back of refrigerator not full of water ran water until tank was full and dispensing. No leaks detected at time of service. Job complete
Near Austin, TX 78754
Leonardo
Job Details: 05/29/2019
RANGE WHIRLPOOL WFE525S0HS1 Arrived on site to test unit for damaged cooktop. Found damaged on right side of cooktop. Replaced cooktop test unit and unit test good job complete.
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
REFRIGERATOR GE TPX21BRXDWW Arrived on site to install part ordered by previous tech. Verified 120 vac to cond fan. Replaced and verified operation. Customer to give unit 24 hrs to reach set temps. Unit isn’t hooked to water and in garage.
Near Austin, TX 78754
Andy
Job Details: 05/29/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for range door splitting. Inspected unit and found failed outer door. Removed failed part and replaced with new. Tested unit and all operations are normal.
Near Austin, TX 78722
Leonardo
Job Details: 05/29/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for unit over temp. Found unit to be about 60 degrees hotter. Replaced sensor test unit and unit at 354 when set at 350 job complete.
Near Round Rock, TX 78681
Cliff
Job Details: 05/29/2019
WASHER MAYTAG MHW9000YG0 "On site to diagnose a washer that is leaking. Tested unit and found empty load and go dispenser causing the unit to misregister and continuously fill water past point of overflow. As homeowners not using the load and go dispenser I removed cartridge from dispenser drawer and found unit is now functioning properly with correct water levels. No further repairs are needed. As previous Tech advised homeowner not to use load and go dispenser but not to remove cartridge."
Near Austin, TX 78753
Andy
Job Details: 05/29/2019
DRYER WHIRLPOOL RED4640YQ1 Arrived on site for dryer not operating. Tested and inspected unit and found failed fuse as well as cutoff. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78665
Thomas L.
Job Details: 05/29/2019
OVEN KITCHENAID KSGG700ESS1 Arrived on site for no heat condition. Tested bake and broil operations. Tested burner operations on cooktop. All operations are currently working properly.
Near Georgetown, TX 78628
Joel G.
Job Details: 05/29/2019
REFRIGERATOR AMANA ASD2522WRB06 "Arrived on site to diagnose fridge not making ice and leaking. Found drain frozen. 20 degs in frz and 40 ff side. Partial frost pattern on evaporator. Sealed system issue.
Near Pflugerville, TX 78660
Cliff
Job Details: 05/29/2019
DRYER ROPER RED4516FW0 Arrived on site to diagnose a dryer that is making unusual noise. Tested unit and found drum out of round and bulkhead possibly bowed causing items to get stuck on rear bottom where the two parts meet. Both parts will need to be replaced to complete repairs. ordrng 1 W10899578 (drum) and 1 W11178667 (BULKHEAD)
Near Austin, TX 78745
Luis
Job Details: 05/29/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site for no water. Diagnosed frozen water lines,defrosted water lines adjusted lines away from return vent,tested water dispenser,water dispensing correctly."
Near Austin, TX 78717
Lou
Job Details: 05/29/2019
WASHER WHIRLPOOL WTW5000DW1 "arrived on site to inspect washer making noises. Upon further inspection, placed the unit in diagnostics and found F8E1. Cleared code and continued with testing. Unit operated as designed, but during spin cycle, the unit shook badly and I could hear it making a loud streaking noise. I tilted the unit back and found gearcase oil on the pulley shield. It appears that the gearcase shaft might be bent or the basket is warped. Also found that the hot water valve is fully blocked. I removed and replaced the valve, gearcase and cam and tested and the unit operated as designed except the unit still badly shaking/vibrating. I am order the basket and will return with the suspension. Also ordering No water leaks observed during service, . ; ordrng1 W10752719 (basket)"
Near Austin, TX 78727
Tyler B.
Job Details: 05/29/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 "Arrived on site for unit leaking from reservoir. Replaced reservoir and now unit was leaking from Valve, found imperfection on hose that goes in valve and would need another reservoir to complete repair Reservoir $74.72Labor 159.99Collected 109.99 rest to be collected after repair. O leaks on site,removed defective reservoir ; ordrng 1 W11168758 (reservoir)"
Near Taylor, TX 76574
Andy
Job Details: 05/13/2019
DRYER ROPER RED4516FW0 Arrived on site for dryer not drying. Tested and inspected unit and found all operations to be normal. Called tech line and spoke with Mark Made aware of customers stated issue and what was found. Was instructed to test temperature again with product in it this time to make sure unit is not failing under load. And if unit temperatures are proper that unit is operating as designed. Did as instructed. Temperature cycles were normal. Unit is operating as designed. Instructed customer on use and care and practice for best performance. No repairs are to be made at this time.
Near Austin, TX 78730
Scott
Job Details: 05/13/2019
COOKTOP GE ZGU665WEX1WG Arrived on site for burners always clicking . Found left rear burner will continuously click when on . Found switch one engaged will not stop sparking igniters . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78703
Wesley
Job Details: 05/13/2019
DISHWASHER KITCHENAID KUDS30IXSS7 Arrived on site and found unit control causing no function.
Near Lakeway, TX 78734
Paul
Job Details: 05/13/2019
OVEN WHIRLPOOL WOD77EC7HS01 Arrived onsite for the oven having problems keeping the correct time. Ms showed me the clock was off by 7 hours and it had just done this. The unit had to reset at 7:00am this morning to midnight but the date was correct. I spoke with Mark at techline and he advised giving the unit another month for the oven to download all of the updates and then this should stop. Mark checked on the Whirlpool server to see if the oven was connected properly to the cloud and they could not see the oven. Mark advised having the customer call the WIFI line to have them help to get the oven connected correctly. I advised ms and gave her the WIFI . Call complete.
Near Taylor, TX 76574
Andy
Job Details: 05/13/2019
WASHER MAYTAG MVWB765FC1
Near Austin, TX 78759
Tyler B.
Job Details: 05/13/2019
DRYER MAYTAG MGD6630HC0 "Arrived on site for unit not drying on sensor cycles . I ran unit and found no heat in normal, switch to timed dry and got heat. Confirms thermistor is out of range and will need replaced to complete repair. ; ordrng 1 WP8577274 (thermistor)"
Near Leander, TX 78641
Lou
Job Details: 05/13/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 "arrived on site to inspect no ice in refrigerator. Upon further inspection, I tested temps in the FC=19 degrees & RC=39 degrees. I placed unit in diagnostics and tested all thermistors and ice maker. Ice maker showed error code E5-timed ice making. I tested the ice maker and it operated as designed. I removed the FC Evap cover and found a block of ice around the thermistor in the upper right corner of the evaporator. I advised the customer of my findings and advised that the unit is leaking refrigerant somewhere and a sealed system will need to be completed. I am ordering the compressor, access valve, dryer, RC evaporator and CNOTE-2 HOUR JOB. Will return with the prescreened UI and HV controls, both Evap motors and ice maker (just in case it’s needed).. I cleared the ice from the evaporator before leaving. No water leaks observed during service. 1 TJ90SF8404 (ACCESS VALVE) and 1 W10832994 (compressor) and 1 W11116006 (evaporator) and 1 W11188493
Near Killeen, TX 76542
Al
Job Details: 05/13/2019
WASHER MAYTAG MVWC465HW "Arrived to inspect washer not filling. Confirmed the complaint and removed and replaced damaged valve. Reassembled the unit and unit began leaking from the drain pipe in the wall. The customer is aware of the draining issues, so I left the unit unplugged and water turned off at the valve.
Near Austin, TX 78727
Tyler B.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for unit making noise, found diffuser to be noise, replaced a tested good . No leaks on site"
Near Killeen, TX 76543
Arthur B.
Job Details: 05/13/2019
WASHER AMANA NTW4516FW2 Arrived onsite for customer complaint of top load washer DOA. Removed console and found green light not on. Removed and replaced control. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Austin, TX 78750
Tyler B.
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW5620HW0 "Arrived on site for stator and rotor replacement, replaced both rotor and stator and unit is still squealing. And would require tub replacement due to issue with bearings, no leaks on site ; 1 W11287251 (TUB ASSY)"
Near Austin, TX 78731
Robert
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of F3E1 code. Ran diagnostics and confirmed code. Replaced water level switch and retest. No codes on retest. No leaks detected at time of service.
Near Austin, TX 78757
Scott
Job Details: 05/13/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site for unit not draining properly . Ran diagnostics got 8-3 , 5-2, 0-1 error codes . Found a lot of soap build up . Also customer instructed on soap use and and cleaning around outer door glass ( lots of hair build up) and inside of bellow on weep holes in gasket . No water leaks detected at time of service . Job complete ."
Near Temple, TX 76502
Al
Job Details: 05/13/2019
REFRIGERATOR FRIGIDAIRE LFSS2612TE Arrived to install control. Removed and replaced control and unit tested as designed.JOB COMPLETE
Near Liberty Hill, TX 78642
James
Job Details: 05/13/2019
MICROWAVE WHIRLPOOL WOC54EC0HS01 Arrived on site and installed new ui and control. Tested operation and found door lock error. Tested door lock at control and found to be good. Upon further inspection I found the harness for the door lock to be pinched between panels. Inspected wire for damage and found to be good. Located harness properly to ensure it did not pinch when panels installed. Tested operation and found unit working properly. Job complete
Near Round Rock, TX 78681
Thomas L.
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Arrived on site to install previous order parts to correct a no cool condition. When I arrived the customer pointed out behind noise level of the unit in the high temperatures of the unit. Diagnosed unit and found heavy frost buildup in freezer. This was causing a low airflow condition. The frost buildup indicated That a large amount of warm air has been allowed to enter into the freezer compartment to build the ice. The customer is going to defrost the unit to get rid of the frost which will allow proper airflow and quiet operation. All water connections were dry.
Near Round Rock, TX 78664
Andy
Job Details: 05/13/2019
REFRIGERATOR GE DSE25JMHKCES Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near New Braunfels, TX 78132
Luis
Job Details: 05/13/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for cooling issue and insufficient ice production. Ran diagnostics found freezer fan motor not powering on and weak air flow from ice box fan,during diagnostics ui leds dim. Replaced evaporator fan motor,ui and hv control. Powered unit on ran diagnostics freezer Evap fan powered on,all correct leds illuminate on ui and good air flow from ice box fan.