Near Austin, TX 78724
Joseph C.
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site for “no heat” complaint. Inspected unit and found magnetron smoking. Removed and replaced mag, cap and diode. Tested unit. Unit is performing as designed."
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
FREEZER WHIRLPOOL GX5FHTXVY04 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the drain tube in the back of the unit and using manufacturers approved silicone, I sealed the gap between the tube and chassis.Customer paid in full. No water leaks observed during service, job completed."
Near Austin, TX 78726
Lou
Job Details: 10/30/2018
DISHWASHER WHIRLPOOL GU3200XTXY4 "arrived on site to inspect dishwasher not operating. Upon further inspection, I found that the unit had no power. The breaker was on ad the hardwired switch at the sink was on, but no lights were on with the UI. I verified voltage at the junction box. I removed the outer door panel and verified voltage to the bi-metal. I removed the connections to the bi-metal and tested ohms and found the bimetal to be open. I removed and replaced the bimetal and tested the unit and the unit began to operate. Also, the customer advised that he pulled the unit from its space and noticed that the drain hose was not connected. I reconnected the hose and put a new clamp on it as the original clamp was stretched. I placed the unit in diagnostics and tested and the unit operated as designed. I re-wires the junction box due to the wire nut being loose on both connections. No water leaks observed during service, job completed."
Near Austin, TX 78750
Lou
Job Details: 10/30/2018
WASHER MAYTAG MHW8200FC I noticed in the notes section of this ticket that CL had been at this address this morning and repaired the washer. I contact3d the customer to verify ad she said that CL was there this morning and repaired the unit.
Near Austin, TX 78750
Lou
Job Details: 10/30/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "arrived on site to inspect refrigerator making loud noise. Upon further inspection, I found that the diffuser was making a loud chatting noise. I removed and replaced the diffuser and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
WASHER AMANA NTW4516FW2
Near Leander, TX 78641
Paul
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived onsite for the microwave with the handle getting to hot while cooking in it. I found that the issue is the handle is getting too hot when cooking on the RF cooktop burner that’s below the microwave. The unit has 34” between the top of the cooktop grate and the bottom of the cabinet where the microwave is mounted. When I arrived ms had the fan off and the handle was super hot. I explained to me that the hood fan on the microwave needed to be on when the cooktop is being used. Ms stated she always runs the fan but wanted to show me how hot it gets when the fan is not running. I took temps of the handle at the top middle and bottom after the hood fan had been on with the cooktop burner in use. I also took a pic of the hottest part of the handle near the bottom and it was at 97.2 degrees. I attached pics of all the temp recordings in SDQP. I called the safety team and spoke with Linda to give her my findings. I called techline and spoke with Joel. J
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
REFRIGERATOR JENN-AIR JFC2089BEM01 Arrived onsite for the refrigerator that makes to much ice. I found the bale arm not shutting the icemaker off. I replaced the icemaker and within a few minutes the unit cycled and the mold filled with water. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Paul
Job Details: 10/30/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for the cooktop with center burner knob issues. I found the knob stem cracked causing the knob to be loose and not turn the stem correctly. I replaced the knob. I tested all of the burners and they are working as designed. I went over burner cap placement on the burner heads with the customer so they will know when they are installed correctly. There were no gas leaks present at the time of service. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 10/30/2018
MICROWAVE WHIRLPOOL WMH31017FS0 "arrived on site to inspect microwave vent hood light not working. Upon further inspection, I found that the customer had purchased a new venthood light and attempted to replace the old one and it still did not work. I lowered the bottom panel to expose the turntable motor and light housing. Using my multimeter, I checked voltage to the light housing and found none. Job completed."
Near Round Rock, TX 78665
Wesley
Job Details: 10/29/2018
REFRIGERATOR GE GFE28HMHES Arrived on site and found No cracked fillcup. just frozen over. Removed ice. New icemaker assembly not compatible. Reassembled with existing icemaker. All checks good. Unit operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site and replaced bad can’t. All checks good. Unit is operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
MICROWAVE GE JVM1730DM1WW Arrived on site and found unit shorted and tripping breaker due to grounded bulb. Advised customer on findings. All else checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 10/29/2018
WASHER MAYTAG MVWC565FW0 "Arrived on site and found water valve connector had come loose and unit was having error as a result. Connected. Now unit is operating as designed advised customer on repair,"
Near Round Rock, TX 78665
Wesley
Job Details: 10/29/2018
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and installed basket. Unit now checks good. Operating as designed. Advised customer on repair,"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 10/29/2018
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for unit with no regulator, installed regulator from job 202927. Complete"
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
OVEN WHIRLPOOL WOD93EC0AS05 Arrived on site and found upper door filthy on inside of door. Customer requesting new door. Advised that I could offer to disassemble and clean. Cleaned door. Unit is now restored to clean functioning order. No parts needed.
Near Buda, TX 78610
Brandon
Job Details: 10/29/2018
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site for customer complaint of dishwasher not starting, found power getting to UIB but no response, ordering UIB ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10898446 (panel-cntl)"
Near Hutto, TX 78634
Wesley
Job Details: 10/29/2018
WASHER MAYTAG LAT9706AAM "Arrived on site and found unit timer failing. Ordering timer to repair, quoted customer. ordrng 1 WP22004262 (timer)"
Near Blanco, TX 78606
Brandon
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTE234GPS0 Arrived on site for customer complaint of unit not washing dishes. Found faulty wash motor in diagnostic mode. Ordering wash motor. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11085683 (pump&motor)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFI2665XEM8 Arrived on site. Check for leaking issues. Found drain clogged allowing water to freeze over inside freezer in leak out of refrigerator. Also found handle damaged from trying to open a door with ice at the bottom of freezer. Or need P-trap and handle to repair unit. Reschedule for 11/2/18; ordrng 1 W10252300 (handle) and 1 W10619951 (tube-drain)
Near San Marcos, TX 78666
Robert
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Arrived on job to replace defrost control. After replacement set temperature to recommend. No leaks detected
Near Austin, TX 78726
Luis
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KSSS48QJX00 "Arrived on site for refrigerant leak in system. Replaced compressor,heat exchanger,evaporator,heater pan and filter drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. COMPRESSOR + TUBE-KIT + EXCHANGER + EVAPORATOR + HEATER-PAN + DRIER-UV + ACCESS FITTING
Near Austin, TX 78745
Kevin
Job Details: 10/27/2018
REFRIGERATOR AMANA ASD2275BRS00 "Arrived on site, third company and third technician on visit, Found frost is building up on the inside of freezer. Gasket does not appear to be torn and is making good contact with freezer cabinet. Entire freezer door, and gasket will need to be replaced to correct issue. Will also need to seal freezer liner to exterior cabinet with skeleton; ordrng 1 2159080 (gasket,door fzr(blk)) and 1 LW10590560 (dor-fip) and 2 WP482338 (adhesive)s"
Near Temple, TX 76502
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR FRIGIDAIRE FGHF2366PFBA Arrived onsite for customer complaint of french door refrigerator not making ice. Found icemaker mold is stuck mid harvest. Unit will need new icemaker. R/S for Wednesday 10/31. C All water connections were dry at time of service.; ordrng 1 243297606 (ice maker)
Near Austin, TX 78759
Paul
Job Details: 10/27/2018
COOKTOP JENN-AIR JED8430ADB "Arrived onsite for the cooktop not turning on at all. Mr stated it tripped the breaker so they turned all of the knobs off and reset the breaker but as soon as they turned it on the heard a pop in the cooktop and the breaker tripped again. Mr called an electrician out and they disconnected the electrical at the cooktop. I tested the unit cold from the pigtail and had nothing to ground with the switches turned on. Mr had to get to an appointment so I explained that it was probably one of the switches that was the issue. Ms stated she thought it was the dual switch that was turned on when the unit tripped.explained we will not know for sure until the unit is pulled. Ordering C-NOTES, all the switches and the elements to have on the return visit. ordrng 1 12002125 (SWITCH-INF) and 1 C-NOTES (OFFICE NEEDS TO SCHEDULE THE RETURN VISIT.) and 1 W10823703 (ELMNT-SURF) and 1 W10823704 (ELMNT-SURF) and 1 W10823707 (ELMNT-SURF) and 1 W11088181 (SWITCH-INF) and 1 WP740
Near Lago Vista, TX 78645
Paul
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Arrived onsite to replace the previous diagnosed parts. I opened the box tagged with W11039890 UI CONTROL and found a range oven control in the box. I called the office and spoke with Daniel. Daniel confirmed he had another control. I spoke with Kristen and RS the call for Mon. between 11:00-2:00.; ordrng 1 W11039890 (CNTRL-ELEC)
Near Cedar Park, TX 78613
Paul
Job Details: 10/27/2018
DRYER WHIRLPOOL WED75HEFW1 "Arrived onsite for the dryer making loud noise. I found the felt on the front of the drum coming off and the drum rubbing the front bulkhead metal on metal. I found a bunch of metal shavings in the vent housing from this. Need to replace the drum and the front bulkhead to complete service. Ordering W10508188 DRUM ASM - 27" EXPND, LG & W10673493 BULKHEAD. RS for 11/2.; ordrng 1 W10508188 (DRUM ASM - 27" EXPND, LG) and 1 W10673493 (BULKHEAD)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KBRA20ELSS01 Arrived on site for Nocal condition. Found that the unit had a defective start relay. Compressor windings ohmed properly. Install new start device and tested compressor amperage draw. Amperage draw was correct at .9 amps. After approximately 35 minutes the freezer air was at 23° and the fresh food air vent was it 32°. The compressor and high side temperature work good. All water connection or dry.; ordrng 1 W10613606 (start-dev)
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived onsite for unit leaking water. The water is coming from A bowed fresh food evaporator drain pan.We can return Wednesday but customer needs Friday.; ordrng 1 W10836964 (pan-drip)
Near Johnson City, TX 78636
Brandon
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Arrived on site for customer complaint of ice not dispensing, found ice maker was leaking water from mold causing ice container to break. Ordering ice maker, water valve, and ice container. ; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker) and 1 WPW10558424 (ice-contnr)"
Near Temple, TX 76501
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Arrived onsite for customer complaint of top mount refrigerator not cooling properly. Removed evaporator cover and found evaporator fan motor had come loose. Secured wire and tested. Found evaporator fan not running. Good air flow coming to RC section. No other issues found. All water connections were dry at time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 10/27/2018
DISHWASHER GE GLD4500N10BB Arrived on site to replaced drain motor. Replaced drain motor test unit and unit test good job complete no leaks present unit draining correctly.
Near San Marcos, TX 78666
Robert
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on job for complaints of no light. Found no voltage going to socket. Replaced control and bulb. After replacement of parts test operation normal.
Near Austin, TX 78705
Luis
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site for leak at evaporator coil. Removed faulty Evap coil,installed new evaporator,verified replacement with tech support #7723259871. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. File # 7723259871; ordrng 1 CNOTE (SHOULD GET PAID FOR REPAIR UNDER FILE #7723259871)"
Near , TX 78610
Leonardo
Job Details: 10/27/2018
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for unit not getting to temp. Test unit and unit was 5 degrees of when set to 350. Calibrated oven o plus 10 unit getting to 355 with in range job complete
Near San Marcos, TX 78666
Robert
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of low water pressure. Found supply hose kinked. Customer to have builder correct hose issue. No leaks detected at time of service.
Near Austin, TX 78748
Kevin
Job Details: 10/27/2018
DRYER WHIRLPOOL WGD55405Q0 "Arrived on site and inspected dryer and found door will not stay closed, replaced latch kit and it is now operating properly. Found there is no airflow for dryer. Inspected exhaust vent and there isn’t one, customer is using a stocking attached to the end of a vent hose to collect lint. Took one picture. Explain to customer how this is incorrect, is likely a fire code violation and the dryer should not be ran until proper venting to the exterior of the building is in place. Explained to customer That running the dryer again With out proper venting is likely to cause further damage."
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)
Near New Braunfels, TX 78130
Diego G.
Job Details: 10/27/2018
FREEZER WHIRLPOOL KFIV29PCMS00 Arrived on site. When trying to do repair found deli control completely shorted out not allowing power to go threw out refrigerator. Will need deli control to repair unit. Allow 2hrs for repair. Office to reschedule; ordrng 1 CNOTES (CNOTES ) and 1 W10564559 (cntrl-elec)
Near Austin, TX 78704
Kevin
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL KDTE334GPS "Arrived on site And inspect the dishwasher and found it is currently operating properly, could not duplicate customers experience Of user interface not working. Brand to diagnostic cycle’s and dishwasher completed both correctly. No water leaks from connections at time of service, job complete"
Near Burnet, TX 78611
James
Job Details: 10/27/2018
COOKTOP WHIRLPOOL KICU569XBL00 Arrived on site and tested operation. Found right side module has failed causing error. Unit will need new module to repair. ; schdld next appmnt for 10/29 MON !
Near Austin, TX 78702
Kevin
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW5000DW1 "arrived on site and said washer into diagnostic cycle and found latch would not engage, after replacing latch ran a calibrations cycle and an automatic test cycle and washer is now operating properly.
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDS30IXBT7 Arrived on site to replace the adjusters on the unit due to the upper rack falling. Replaced the adjuster and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/27/2018
DISHWASHER KENMORE 665.169924 "Arrived onsite to install new parts to dishwasher from prior tech’s diagnosis. Removed bottom toe plate and removed sump n motor. Installed new replacement with check valve. Reassembled and tested. Unit fills,washes and drains as intended. No other issues found. All water connections were dry at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site to replaced tub. Found tub does not come with sump and motor will need to order new tub feed W10861745. Rescheduled for 11/5 per customer request. Customer going out of town. ; ordrng 1 W10861745 (TUB FEED )
Near Austin, TX 78744
Kevin
Job Details: 10/27/2018
OVEN WHIRLPOOL WGE745C0FS00 "Arrived on site and found oven is operating properly, showed customer how to correctly operate bake start time and time off sets During bake cycle. Oven is currently operating correctly."
Near Austin, TX 78727
Paul
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived onsite for the dishwasher not drying. Mr stated the unit wasn’t cleaning well either. I found the lower filter completely stopped up with debris. I found the OWI completely covered in debris. I checked stored error codes and found an .F7E1, F6E2, & F8E2. I cleaned the filter, the OWI, and the sump and ran the diagnostics cycle. I found the fill valve and drain valves working as designed. I found the unit not heating. I tested the heater and it was showing open. I also found the dispenser leaking rinse aid. Need to replace the dispenser and the heater.
Near Austin, TX 78750
Paul
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived onsite for the refrigerator leaking water on the floor from the FC. I found the drip pan frozen over because the drain tube was plugged with debris. I defrosted and removed the ice. I removed the drain tube and cleared it. Ms stated the icemaker has been working great. There were no water leaks present and all water connections were dry at the time of service. Call complete.
Near Liberty Hill, TX 78642
James
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL ED5JHEXTS00 Arrived on site and installed new ice door kit. Removed ice bin and cleared all ice buildup and reinstalled. Tested the ice door for proper operation. Unit working properly and all water connections dry at time of service. Job complete
Near Johnson City, TX 78636
Brandon
Job Details: 10/27/2018
DRYER AMANA NED4655EW1 "Arrived on site for customer complaint of dryer not starting, found 82v on L1 and 144v on L2, instructed customer to call electrician."
Near Austin, TX 78736
Leonardo
Job Details: 10/27/2018
VENTHOOD IKEA IHW61UC0FS0 Arrived on site to test unit for fan making noise. Test unit and found bad motor. Will need to replace fan motor W10900832. Reschedule for Friday per customer request 11/2 ; ordrng 1 W10900832 (MOTOR FAN )
Near Austin, TX 78757
Scott
Job Details: 10/27/2018
DRYER WHIRLPOOL WED7500VW2 "Arrived on site for drum not moving . Will need drive motor ( not sure what’s going on with Marvin’s site ) , belt , rear seal . Will need 2 hrs , 2 man . Please contact customer for POP . States just purchased from Ferguson . ; ordrng 1 2HRS and 1 2MAN and 1 8182471 (motor-drve) and 1 CNOTES and 1 PARTSRESEARCH and 1 WP8182481 (belt) and 1 WP8182507 (seal)"
Near Austin, TX 78739
Brandon
Job Details: 10/27/2018
DRYER GE GTDP490ED2WS "Arrived on site for customer complaint of dryer not working, found timer was locked up causing knob to break, I replaced timer and knob, unit tested good."
Near The Hills, TX 78738
Brandon
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KUIS18NNZB0 "Arrived on site for customer complaint of unit not cleaning, I pressed and held the clean button, unit started cleaning. Collected service fee on ck"
Near Lakeway, TX 78734
Brandon
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH1164XWS1 "Arrived on site for customer complaint of microwave not heating, I tested unit, everything tested good, instructed customer to call us back if it happens again."
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KBLC36FTS00 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the inverter box and turned the unit on. The compressor and Evap fan cam on immediately and the unit began to cool. Within approximately 15 minutes, the unit had already cooled 11 degrees. I advised the customer to give the unit at least 24 hours to cool completely. No water leaks observed during service, job completed."
Near Austin, TX 78738
Brandon
Job Details: 10/27/2018
WASHER KENMORE 110.280728 "Arrived on site for customer complaint of unit being dead. Found faulty control board, can not test any other components until control is replaced. Quoted customer for control, she is buying a new washer. Collected service fee on cc"
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW8500DC2 Arrived on site and found valve is clogged and not allowing water through. Ordering valve. All else checks good. Advised customer on findings. ; ordrng 1 W10758828 (valve)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on job to replace wash plate and hub. After replacement of parts ran calibration and test for leaks.
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH73521CS6 Arrived on site and found evidence of short that blew bulb. Replaced lamp and housing. Unit not producing light and faulty voltage and burn marks. Ordering control and harness to repair. ; ordrng 1 W10834334 (harns-wire) and 1 W10893407 (cntrl-elec)
Near Spring Branch, TX 78070
Robert
Job Details: 10/27/2018
OVEN JENN-AIR JJW8330DDS Arrived on job for complaints of some buttons not working. Confirmed the touch panel some buttons not working will need panel. Stainless not available would have to replace with black. Customer declined to have repair done.
Near Georgetown, TX 78628
Jerry C.
Job Details: 10/27/2018
COOKTOP WHIRLPOOL GJC3034RB2 GJC3034RB2 Arrived to instal previously diagnosed and ordered part. I found the control for the RR burner was broken and the drive hub had separated internally. Office to order switch. ; ordrng 1 WP9762441 (swtch-slct)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
COOKTOP KITCHENAID KICU569XSS Arrived on job for complaints of code f47. Confirmed code and change models. After replacement of parts calibration test done and test all burners.
Near Austin, TX 78738
Brandon
Job Details: 10/27/2018
WASHER WHIRLPOOL WTW4850XQ1 "Arrived on site for customer complaint of washer not finishing cycle, I put unit into diagnostic mode, found actuator would not find home position. I replaced actuator, unit tested good."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 10/27/2018
WASHER GE GFWH1200H0WW Arrived on site for not completing cycle. Diagnosed unit to have a slow drain pump and to have a failing control. This unit has a full sized dryer stacked on top of it. The dryer will have to be removed before we can repair the washer. Extra labor if we do that will be required and need approval.; ordrng 1 2MANJOB (STACKED WASHER/DRYER) and 1 COSTAPPROVAL and 1 WH12X20814 (UI BOARD) and 1 WH23X25461 (pump)
Near Canyon Lake, TX 78133
Robert
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL WMH76719CZ Arrived on job for complaints of door not closing. Found bottom holder sprung. Corrected holder and test.
Near Austin, TX 78746
Luis
Job Details: 10/27/2018
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site for faulty fan and unresponsive ui. Replaced faulty Evap fan motor,installed new ui. Powered on on tested Evap fan working,Tested UI. Unit working as designed."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/27/2018
RANGE AMANA AKT3040E Arrived on site and inspected unit. Found left rear hot surface light on. Found thermal indicator to be fault of failure. Unit will need new left rear burner to repair. ordrng 1 W10823699 (elmnt-surf)
Near Austin, TX 78723
Scott
Job Details: 10/27/2018
WASHER MAYTAG MHW5500FW1 "Arrived on site , replaced tub and control. Ran test cycle all checked good . No water leaks detected at time of service. Job complete ."
Near Leander, TX 78641
Lou
Job Details: 10/27/2018
OVEN KITCHENAID KEHU309SSS06 "arrived on site to inspect oven steamer needing replaced. Upon further inspection, the customer advised that the unit steamer line leaked and did damage and they wanted the steamer completely disconnected. Using my appliance dolly, I removed the oven unit from the wall and found damage to the Sheetrock and the wood base where the unit rests. I had the customer sign a waiver from damages when working with water then I turned the water on temporarily to find where the line is leaking from and placed a towel under the water line to catch any/all water. Once I found where the leak was coming from; line connection, I turned the water off. The customer requested that I remove the water line from the unit steamer line being as they don’t use the steamer. I removed the water line from the unit and then connected the main water line to the refrigerator. I took photos of all work done. I returned the oven unit back to its place in the wall and secured it. I left th
Near Austin, TX 78723
Scott
Job Details: 10/27/2018
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site for no cold water . Found cold valve not opening also grit screen was missing .Replaced valve . Ran test cycle . All checked good . No water leaks detected at time of service
Near Georgetown, TX 78633
Steve C.
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT710PAYM6 "Arrived on site to replace the vent, deflector, and gasket. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Burnet, TX 78611
James
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL MDBH945AWW Arrived on site and customer had door latch on site. Quoted customer to install latch and instructed that we could not warranty part or labor due to part not provided by appliance express. Installed latch and tested operation. Unit working properly and all water connections dry at time of service. Job complete
Near Burnet, TX 78611
James
Job Details: 10/27/2018
RANGE WHIRLPOOL WFG320M0BS3 "Arrived on site and tested operation. Found left rear not working, right rear has early large flame and both front burners have very small flame. Installed correct orifice in burners and tested. Unit working properly. Job complete"
Near Killeen, TX 76543
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR GE GSH25JSXNSS Arrived onsite for customer complaint of SxS refrigerator not dispensing water. Tested unit and found filter head faulty. Removed and replaced filter head and installed replacement. Tested unit. Still found water won’t dispense. Removed water line and tested. Found water will dispense but not in the door. Found water line in door in not a serviceable part and will need door assembly that is no longer available. AHS will be in contact. All water connections were dry at time of service.
Near Austin, TX 78728
Scott
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site for moisture in same area but only smaller as previous visit . Ordering gasket right side fresh food . No water leaks detected at time of service. Please call to set up return visit . Customer is open for any Saturday ; ordrng 1 W10830277 (GASKET Ff)
Near Killeen, TX 76542
Arthur B.
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for customer complaint of toe plate loose and binding when opening door. Found retainers broken and damaged. Installed new retainers. Toe plate now secure. Not other issues found. All water connections were dry at time of service.
Near Killeen, TX 76543
Arthur B.
Job Details: 10/27/2018
REFRIGERATOR GE GSH25JFXLWW Arrived onsite to install new filter housing romSxS refrigerator from prior visit’s diagnosis. Removed and replaced clogged filter housing. Connected water supply and tested unit. Unit dispenses water as intended. No other issues found. All water connections were dry at time of service.
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Near Wimberley, TX 78676
Diego G.
Job Details: 10/27/2018
REFRIGERATOR GE PSS26PSTASS Arrived on site. Check for leaking issues. Found leaking coming from drain pan in refrigerator compartment. Verified drain not clogged. Will need drain assembly and cover evap assembly to repair unit. Reschedule for 11/2/18 ; ordrng 1 WR17X11843 (trough drain asm) and 1 WR17X11915 (cover evap asm)
Near Buda, TX 78610
Leonardo
Job Details: 10/27/2018
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to test unit for RF burner not coming on. Test unit and found RF burner ignitor not working. Replaced RF burner head test unit and u it test good job complete no leaks present at this time.
Near Austin, TX 78758
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR MAYTAG MFD2562VEM0 Arrived on site for “water leak under unit” complaint. Inspected unit and found broken drip pan. Ordered new and improved drain pan. Return for repairs on 10/31. Leaks persist until repair is complaint.; ordrng 1 WPW10655368 (pan-drip)
Near Austin, TX 78744
Leonardo
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL WDF550SAFS0 Arrived on site to test unit for door not closing. Test unit and found latch in the close position not letting striker go in to the latch. Secured latch in the open position test unit and unit test good job complete door closing correctly at this time.
Near Pflugerville, TX 78660
Joseph C.
Job Details: 10/27/2018
DISHWASHER WHIRLPOOL DU915PWPB0 "Arrived on site for “broken upper rack wash arm” complaint. Not all parts were present, for repairs. Seal, between wash arm and manifold, and assembly screw are missing. Ordering new seal and screw. Console ordered, as well, due to intermittent operation. No leaks detected, at time of service. Return for repairs on 11/05.; ordrng 1 WP3376846 (seal) and 1 WP3378134 (cap) and 1 WP8535166 (panel-cntl) and 1 WPW10349488 (screw)"
Near Austin, TX 78731
Scott
Job Details: 10/27/2018
DISHWASHER JENN-AIR JDB8700AWS2 "Arrived on site for DW not draining . Found a piece of glass in drain motor ,a couple of blades have broken off . . Ran diagnostics cycle . No water leaks detected , unit is functioning normal. Job complete ."
Near Austin, TX 78746
Leonardo
Job Details: 10/27/2018
DISHWASHER KITCHENAID KUDI02CRBS0 Arrived on site to replaced board and overlay. Replaced both parts test unit and unit test good unit lights working and unit washing and draining correctly. Job complete.
Near Austin, TX 78729
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for “no lights in interior or on control panel” complaint. Per previous diagnosis, removed and replaced high voltage board. Found ui and pantry interface faulty. Also, reattached harness, at upper left door hinge. Found upper freezer drawer deformed and foot pad missing from front right leg. Ordering new drawer and rails. No leaks detected, at time of service. Customer requests Saturday service. ; ordrng 1 W10850332 (bracket OH) and 1 W10858092 (bracket RH) and 1 WPW10141622 (leveling leg) and 1 WPW10493169 (bin-freezr)"
Near Austin, TX 78729
Joseph C.
Job Details: 10/27/2018
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for “leaking from bottom of unit” complaint. Inspected unit and found sump/motor leaking. Ordering new. . Service fee paid. ; ordrng 1 W10805015 (pump&motor)
Near Austin, TX 78731
Scott
Job Details: 10/27/2018
COOKTOP KITCHENAID KCGS556ESS02 Arrived on site for left front burner not working . Found the gas valve was broken at stem area .replaced valve . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78723
Joseph C.
Job Details: 10/27/2018
REFRIGERATOR WHIRLPOOL ED5FHAXSQ01 "Arrived on site for “nit not cooling or freezing” complaint. Opened box for door gasket and found to be wrong color. Ordering new gasket. Will install new ice hopper button, on return visit. As well, evaporator will need to be defrosted, due to length of time that gasket has been torn and letting warm moist air in. No leaks detected, at time of service. Return for repairs on 11/01. Customer requests first call of the day.; ordrng 1 2159075 (gasket,door ff (bei)) and 1 CUSTOMERREQUESTFIRSTCALLOFDAY (CUSTOMER REQUESTS FIRST CALL OF DAY )"
Near Austin, TX 78735
Leonardo
Job Details: 10/27/2018
MICROWAVE GE JVM7195SF1SS Arrived on site to test unit for not heating. Test unit and found bad magnetron and diode and capacitor. Replaced all parts test unit and unit test good job complete unit heating correctly.
Near Austin, TX 78735
Leonardo
Job Details: 10/27/2018
MICROWAVE WHIRLPOOL wmh31017hz0 Arrived on site to replace wrap. Replaced wrap test unit and unit test good no damaged found. Job complete
Near Austin, TX 78730
Scott
Job Details: 10/27/2018
WASHER MAYTAG MEDX655DW1 Arrived on site for timer not advancing . Found timer had failed . Unit will heat and tumble but not shut off. . No lint build up at time of service . Job complete .
Near Hutto, TX 78634
Wesley
Job Details: 10/27/2018
DRYER WHIRLPOOL WED94HEXW0 Arrived on site and installed dryer repair kit. Unit is now functioning as designed. Advised. Ustomer on repair.
Near Coupland, TX 78615
Wesley
Job Details: 10/27/2018
DRYER WHIRLPOOL NED4655EW1 Unit has been scheduled for replacement. Unit needs new motor it is a week motor and will not kick over to run. Needs motor. ; ordrng 1 W10396029 (asm mtr)