Arrived onsite for leaking water from filter area. Upon arrival inspected unit and found fracture on water valve. Need to replace valve. Replaced valve W11482383. Test unit and unit operates as designed. No leaks present at this time. Job complete

"Arrived on site to diagnose cooktop that is not lighting any burners, except center. Examined unit and found this model has the free floating burner caps that do not lock onto the burners. Showed customer that the caps have to be positioned over the electrodes, otherwise the spark just hits the bottom of the burner head. Positioned caps and was able to get all burners to light. Unit working as designed. Call complete."

"Arrived on site to test unit for error f2e1 prompting intermittently. Per service pointer W11636633, attempted to contact whirlpool but they are currently experiencing technical difficulties and was advised to contact next business day. Advised customer to contact customer service per service pointer. Job complete."

"GI0FSAXVY012 Arrived to inspect no ice. I discussed the issuer with the customer and found it had produced since our last visit, but only a very few times. The evaporator fan was running, but not the compressor and I suspected it was in defrost upon my arrival. RC temperature was 38?F, ice room 12? and FC temperature 2?. Due to the defrost operating, I had to wait until it completed for testing. After defrost completed, I verified line VAC present to the ice maker and jumping L to V showed no water flow or sound from the valve. I removed the cover from the valve area and found the connector had dislodged. I corrected the connector issue and tested. The unit operated as designed and filled the ice maker to an acceptable level. No leaks observed during service. Warranty applied to service."

"WRS325SDHW08 Arrived to instal previously diagnosed and ordered parts. I found the unit had frosted the evaporator while awaiting parts and I steamed the frost away. The heater circuit had a plug that had disconnected likely due to the excessive freezing and I corrected and replaced the harness and thermistors. Further testing showed all systems operational. I leveled and squared the unit and corrected dispenser drip, which was staining the front of the unit. Operator test good, no leaks observed during service."

Arrived onsite for intermittently not igniting consistently. Determined the bake ignitor stem needed to be adjusted to widen the arc for more consistent ignition. All checks good. Unit is now operating as designed. No charge CB status.

Arrived on site. Replaced defective fresh food doors checked door seals and operation good.

"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new cam,actuator and belt and tested unit and found unit operating as designed job complete."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the housing assembly and test at the unit. The unit began to work and operate as designed. Advise the customer to run through a few loads just to be sure and call back if any other issues persist. Call complete.

Arrived on site to replace previously ordered parts for dishwasher. Replaced gasket and element and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

Arrived on site to test unit for leaking. Found regulator was over tightened causing crack. Replaced regulator and adjusted flames. Unit now working as designed. No leaks detected using bubble solution. Job complete.

"Arrived on site to diagnose refrigerator not making ice and has a large amount of condensation in it. Examined unit and found moisture all over the ceiling of the RC, and on the ice box area. When I closed the door I noticed the mullion was not hitting. Found it was not making any contact with the closer, and the flipper was staying folded, allowing a 12 inch air gap between the doors. I corrected the level of the unit and right door to allow the flipper to contact the closer properly. This should resolve the moisture and no ice due to temp. Advised ice should return within 24 hours. Unit passed all diagnostic tests, and icemaker does properly cycle. Call complete."

Arrived onsite for Not Filling or Takes too Long to Fill. Upon arrival ran diagnostics and got error code F0-E3 overload. Ran diagnostic cycle and all components operate correctly. Ran a heavy duty cycle and notice water level is set to lowest setting. Instructed customer on changing the fill to her preference. Changed setting to deep fill. And began wash cycle unit is filling correctly. No leaks present at this time. Job complete

Arrived onsite for broken cook top. Upon arrival inspected unit and found cracked glass on cooktop. There is no damage from impact. Customer states that unit cracked when using high heat. Replaced glass cook top W10906141. Job complete

Arrived on site for dryer stuck in sensing mode. Upon arrival confirmed units thermal fuse that had been previously replace had blown. Customer stated they had gotten dryer vent cleaning done a few cycles after unit had been used and after failure. Used vent tester kit and verify there is no pressure buildup or clogs in the wall and replace fuse. Call complete

Arrived onsite for crack in the RC liner. On inspection there was a crack on the bottom of the RC liner. Mixed up epoxy and applied it to the crack. Smooth out the epoxy and informed the customer to let it dry for 30 minutes. Before you close the door make sure it is not still wet.

Arrived onsite for previously diagnosed parts. Installed the FC door and tested the unit and everything was working. No water leaks detected during service.

Arrived on site to diagnose a refrigerator that is leaking. Found icemaker leaking and replaced icemaker assembly. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

Arrived onsite to perform recommendations per tech line. Cleared lines with nitrogen. Replaced compressor and dryer. Pulled 15 minute vacuum and held. Charged per spec and powered unit. Compressor is running and pressure is ideal at 0/125 psi. Unit is cooling. Recommended customer place a bottle of water in the freezer compartment. Water should freeze and remain frozen for 24 hrs before loading. Job complete

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the ice maker is still frosting up. I tested temps in the FC=8 degrees and RC=41.5 on setting of 40 degrees. I found condensation built up on the bottom of FC section and customer advised that they have felt cold air at the top of the door. I inspected the door gasket, as it was adjusted at previous service call and found no gaps at the top or along the sides. I placed my flashlight inside the FC section at the bottom and closed the door. I found a large gap in between the gasket and mullion. I took several photos of the gap with the door closed, using a straight edge and found condensation built up on the bottom of the FC section at the door opening (photo). I contacted techline and spoke to TJ and advised of previous service, todays complaint and my findings. TJ provided a text message to my phone and I provided photos of my findings. TJ advised the file would be sent for review and provided an SR#7735269932. I advised the customer thst someone from the manufacturer would contact them within 24-48 hours with a resolution to the issue. No water leaks observed during service, job completed."

"Arrived on site and inspected washer and found gear case its beginning to look oil, took pictures. Replaced it and cam kit and ran a calibration cycle and then a diagnostic cycle after replacement and washer is working properly, job complete"

"Arrived on site for washer not spinning cloths out well and making a loud gr8ndinga noise. Upon arrival confirmed issue and found f7-e1&e7 in diagnostics. Found capacitor failed mid cycle leading to cam back off unit and grinding teeth down. Found actuator also failing. Replace cap, act, and cam. Found noise no longer present and unit functioning as designed with no leaks. Call complete"

"Arrived on site for a dryer that is not heating. Inspected unit and work area. Tested the unit and did confirm the customers complaint. Check voltage to the unit and found proper voltage and polarity. Removed the back cover and tested all heating components. Found the thermal cut off open. Replaced the thermal cut off but did explain to the customer that the thermal cut off generally opens due to an airflow issue. Checked the customer venting system and found it venting into a Lowes bucket. I did advise them that if they continue to have issues, the most likely issue is their venting and that they will need to update their venting according to their owners manual installation instructions. Tested the unit and the unit is heating and operating as designed. Call complete."

Arrived on site for gasket keeps popping off . Found its the tub trim spacer kit not staying in place . Found right side leveling foot not all the way down causing dishwasher to shift right and pulling trim out . Releveled foot and shifted mounting to left side so trim is touching cabniet. Job complete . No water leaks detected at time of service.

Arrived on site to test unit for left and drawer humidity control was stuck and left hand RC door handle threads stripped. Replaced door handle and pan front. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to install new screws and studs to resolve broken screw on door. Installed new studs and screws on unit and tested. Verified all working as designed. Call complete.

Arrived on site for a dryer that has no power. Inspected unit and work area. The customer stated that the issue was not with the unit not turning on but that it was making a lot of noise. Turn the unit on and immediately heard a crackling sound as the drum was turning. Remove the front panel and found a screw nut wedged between the felt liner and the front bulk head assembly. Remove the abstraction from the dryer and reassembled. I tested the unit and the unit began to work and operate as designed. Call complete.

"Arrived on site ,replaced harness , actuator and control. Washer still tripping breaker . Found cap is shorted out causing tripping on gfi. Replaced cap W10866249. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for front right and left burners taking a long time to ignite. I followed service pointer W11643965, and realigned the burner heads. The unit is now working as designed. Job complete."

"Arrived onsite and installed the control box to repair defrost failure, unit is now plugged in and operating as designed. Advised maintenance on repair. All checks good."

Arrived onsite to install previously ordered parts. Upon arrival inspected unit and found air gap about 4 inches long under RC door. Uploaded pictures on SD. There is no repair that can be made to prevent warm air from migrating into unit and causing frost. Job complete

"Arrived on site for door issues. Found mullion not entering catch,adjusted mullion rail tested door operation mullion now entering catch"

"Arrived on site to inspect microwave drawer not closing. Upon further inspection, I tested the unit and the door opened good. I tested the closure and found once the door does close completely, itll pop back open. I pulled the unit from the cabinets and inspected the switches and found the latch hook on the left side was not fully engaging. With the door closed, I adjusted the switch interlock then tightened the interlock mounting screw and retested. Unit is operating as designed. Placed the unit back in its space and retested and unit continues to operate as designed. Job completed."

"Arrived on site to diagnose refrigerator that had lost some cooling. Customer had said that prior to arrival they had unplugged and defrosted the unit prior. I examined the unit for a defrost issue based on the customer finding water around unit. I examined the harness and heater components and found the defrost thermistor was almost fully unplugged, and not in the correct position per service manual. Adjusted and zip tied to keep in proper position. Call complete. Customer will follow up if issue returns, and I advised them to leave it in a state of failure to get a full diagnostic."

Arrived on site to test unit for unit not getting water. Test unit and found float stuck in the up position making unit think its full of water. Secured float test unit and unit leaking. Found cracked between door and tub. Customer declined estimate job complete.

Arrived on site to replace outer glass on oven door . No gas leaks detected at time of service. Job complete

"Arrived onsite for a rang that has Broken orifice holder screws and a missing orifice. Upon arrival I found that all of this was true. I Extract the broken screws out of the office holders and found that Orifice underneath the cooktop, i reused the orifice and taped and installed Screws. And tested unit and found unit operating as designed no gas leaks job complete.

"Arrived onsite and found symptoms f6e6 and un operating bake function remove probe. Probe not in place. Advised that due to communication error and non function, the console was likely needed. Customer will reach out to Jenn Air before agreeing to repair.

"Arrived on site to diagnose refrigerator thar had lost some cooling in the RC and had water dripping. Examined unit and found loss of cooling had been due to evidence of a defrost issue. When i examined the liner and gaskets for issues, i found large gaps in the lower mullion. This was causing the door gaskets to have gaps and not be able to seal. Called into tech line and spoke with Andrew, SR7735271962. Unit being sent for product review. No repair made, customer will be contacted by WP. Call complete."

"Arrived on for refrigerator, inspected unit and work area. Customer complaint was making sheets of ice in the freezer.Gained access to the freezer and removed all ice build up with steamer. Gained access to the drain tube and removed it to clean it out. Unit is now draining as designed. No leaks where observed during service. Job completed.

"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the switches and tested and unit continued to fail. After further inspection, I found the torsion spring thats attached to the frame. I advised my customer of this and advised them that the unit cannot be repaired due to the spring. I reassembled the unit. Job completed. No charge for todays services as the unit was not fully repaired."

Arrived on site for wall oven needing previously diagnosed control rebuild installed. Upon arrival confirmed issue and istalled part. Reassembled and tested both ovens. Found unit heating as designed with no failures. Call complete

"Arrived on site and inspected washer and found strike is broken. After replacement washer it will now begin a normal cycle and is progressing correctly, job complete

Arrived on site for dryer making loud noise when on. Upon arrival confirmed issue. After disassembly of unit I found one rear and one front rollers r failin. Also found tears around belt but pully was intact with no issues. I made repair with new roller asm(4x) and belt. Found noise removed from dryer and unit now functioning as designed. Call complete

Arrived on site to test unit for door not closing correctly. Test unit and found damaged hinges and inner door and outer panel.

"NX58H9500WS/AA Arrived to inspect bake issue. I found the igniter registering in the M range and tested the supply voltage. The unit provided line VAC to the hot surface igniter and I removed and replaced it. All functions resumed normal operation and the unit heated and cycled as designed. No gas leaks detected during service.

"Arrived onsite for ice machine making a noise. On inspection the unit was off, I turn unit on and let the system run the flush cycle. Checked and saw that the unit started making ice. Waited for 45 minutes to see if the unit would reproduce the sound. Noise never came back and I told the customer to run the unit and when the noise appears again to call us. The unit was operating as designed when I left. No water leaks detected during service.

Arrived onsite and determined f1e1 error code but all other function operating as designed. Advised that possible control glitching due to ongoing construction onsite. Advised that replacing the control would be the next logical step after resetting and customer requested control replacement. Completed repair. Tested function. All checks good.

Arrived on site for a refrigerator not cooling properly in Rc. Upon further testing found that defrost heater and thermostat were working as designed as well as main control board without failure was due to DC fan motor failing. Found noise no longer present and unit distributing air cross evaporator coil as designed and inform customer to give you 24 hours to stabilize temps. Call complete

"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat. Voltage good, airflow good. Tested safety devices. Found high limit thermostat open, all other devices test good. Did not find element grounding. Replaced high limit and tested. Verified unit working as designed. Call complete."

"Arrived on site. Found control locked,unlocked control reset power failure and adjusted temp. Advised customer to let unit run 24-48 hrs to regulate temperature.

"Arrived on site for loud noise. Diagnosed loud noise from compressor compartment,removed cover found fan blade disconnected from shaft reinstalled blade noise no longer present.

"Arrived on site and inspected refrigerator and found freezer right hand side rail slide will not close all the way.

Arrived on site to test unit for oven not getting to temp at bake. Found bad console

"Arrived on site to inspect washer not agitating or spinning. Upon further inspection, I placed the unit in diagnostics and checked error codes. I found F7E1. Cleared the code and continued with testing and the unit operated as designed except in spin mode, the unit began to make a loud screeching noise. I tilted the unit back and found the cam pulley had ground itself into the pulley shield due to the customer washing too large of a load. No water leaks observed during service, job completed."

Arrived onsite and tested unit for intermittent ignition problem. Adjusted ignition stem . Tested and found likely cause to be pan shorting the arc to ground before reaching the bake manifold. Advised accordingly. Unit is now operating as designed.

"Arrived on site and customer says they are experiencing off-balance loads. Ran washer empty and it did not vibrate excessively. Customer provided a load of sheets and when loaded correctly it is spinning normally. Showed customer the difference between when things are loaded correctly and when they are loaded off balance. Did not find any other issues with washer and sent multiple videos to KB/service management of washer spinning properly, job complete

"Arrived on site for a washing machine that is not starting cycles and has water at the bottom of the tub. Inspected unit and work area. Did confirm the customers complaint and found the unit nonresponsive. Took apart the machine and verified voltage going to the control but found the control not sitting voltage anywhere else. Measured resistance on the drain pump and found 16.9 ohms. I did advise the customer that they would need a new motor control/main control for repair.

Arrived on site for refrigerator needing previously diagnosed icemaker. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found unit harvesting/filling as designed with no leaks. Call complete

Arrived on site to test info for run away temp and f9e1 error. Found bad control board again and sensor ready 103? at room temp. Replaced control board at no charge and sensor. Test unit and unit test good job complete.

Arrived on site for a dryer that it making screeching noise when in use. Upon inspection I found the noise coming from the idler pulley. I installed new pulley and tested unit and found unit operating as designed

"Arrived on site to inspect range cooktop damage. Upon further inspection, I found the cooktop cracked at the back left corner (photo). I removed and replaced the cooktop and tested and unit is operating as designed. Job completed."

"Arrived on site for a washing machine that is flashing and F20 (no water detected) error code. Inspected unit and work area. The customer advised that the unit will sometimes not complete cycles and leaves the clothes completely sopping wet. Ran into diagnostics and did confirm the error code. Around the unit through an auto test and found that the hot water was not drying in enough water causing the failure. Removed the back hose and found rocks and debris inside of the hot water valve. Replaced the water valve and tested the unit. The unit began to fill a lot better but was still weak. I removed the hot water hose from the machine and turned the water line on into a bucket. Found reduced water pressure coming from the wall. I did explain that the customer would need to have that checked out due to potential continual issues with any hot water cycles. The customer was aware of the pressure differences between hot and cold lines. Call complete."

Arrived onsite for dishwasher leaking. On inspection found the leak in the middle of the pump. Replaced the pump and tested unit in diagnostics mode. No leaks detected during service. Found following errors on the unit F5E1 F9E2 F9E1 F9E4

Arrived on site to install previously diagnosed parts. Upon arrival I installed the Moisture sensor (electrode and harness). And tested unit and found unit operating as designed . Job complete.

"Arrived on site to inspect dryer not drying clothing. Upon further inspection, I tested the unit with the door open and the door switch closed. I found the element illuminating in the back right corner vent area and the unit getting hot. The unit is stacked and I pulled the right side out to gain access to the vent tube at the back of the unit. Using my vent test kit, I tested airflow and found the the first two tests failed (photos). I tested temps at the back of the unit inside the tubing and temps were within range. I removed the vent tube from the back of the unit and retested and the unit passed (photo). I found the vent goes directly outside and the tube was crimped at the tube going out of the unit. Using my borescope, I ran it down the tub to the outlet and didnt find any obstructions. I adjusted the tube and re-routed the tubing and re-installed it to the unit and retested. The test passed on the first try. I put the unit back in its space and retested and the test passed again. No lint observed during service, job completed."

"KUIX305ESS1 Arrived to inspect no ice. The unit had all functions present, but the sealed system would not make heat on the high side, nor cold on the low and was verified running. I found debris from tubing failure in the back corners of the chassis, under the evaporator and determined the unit will require the compressor, service port, non-dye drier and evaporator plate assy.

"Arrived on site to test unit for lights flickering. Found FC module connection was loose causing interference with voltage. Secured connection, unit now working properly. No leaks detected. Job complete."

"Arrived on site to test unit for no ice production. Found fill tube heater wire broke out of molex connection. Also found left hand hinge cover broken preventing unit from recognizing door is closed. Recommend replacing cover, fill tube and icemaker. Need autho for parts and office to reschedule. ; ordrng 1 W11199487 (Cover)"

Arrived on site to replace console. Test unit and found wrong part was received. Spoke with Dona in parts and they will order new one. Office to reschedule ; ordrng 1 W11402036 (Console)

Arrived on site. Excessive ice build up still on evaporator customer will continue to defrost unit return appointment set

"Arrived on site and inspected dryer and found handle is broken, also found heating element has failed. Pre-screened heating element did not arrive. Airflow is showing restricted on airflow meter and recommended that vent to the exterior be cleaned/clear via service before return visit; ordrng 1 279838 (Heating element) and 1 W10861225 (Handle)"

Arrived on site for wall oven with flashing lights. Upon arrival confirmed issue and found u it had stable power connections. Found control was intermittently sending power to leds but no failures in bulbs themselves. Rescheduled customer f9r 12/16/22 to complete repairs with new ACU; ordrng 1 W11448962 (Control) and 1 Cnote (Please reschedule tgo for repairs!!! Per customer)

Arrived on site for a refrigerator that is making a humming noise. Upon arrival I found that the unit was not making the noise but what I did fine was that the grill in the freezer was loose on the right side which could cause some vibration to happen when the evaporator fans running. I am ordering the grill and returning with the evaporator fan motor. Office to reschedule. ; ordrng 1 WPW10175909 (GRILLE) and 1 W11260592 (Even fan harness)

"Arrived on site for washer walking and vibrating as well as making noise during draining and when agitating &spin. Found oil has leaked o from gearcase . Drain motor loud when draining . Suspension looks in good shape . Ordering gear case ,wash plate ,slider ,clutch ,drain pump. ; ordrng 1 W10834917 (Wash plate) and 1 W10727777 (Drain pump)"

"Arrived on site to test unit for bake cycle not working, tested unit found console is malfunctioning, not able to put unit into diagnostics, when pressing bake to start it shuts off the cycle, ordering console, office to reschedule, ; ordrng 1 W11616687 (Console)"

"Arrived on site to preform sealed system, customer has received compressor from whirlpool and it is in the freezer, sealed system is a R600 and none of the equipment was ordered, ordering additional parts and equipment office to reschedule ; ordrng 1 Nitrogen (Nitrogen) and 1 R600kit (R600 kit) and 1 Oillessgauges (Oil less gauges) and 1 W11578004 (Evaporator) and 1 W10843121 (Non uv drier)"

"Arrived on site to inspect unit for damage to door. Took pic of dent on bottom left corner. Replaced door, unit working as designed. Job complete."

Arrived on site and replaced previously diagnosed right RC and FC door. Unit working as designed. No leaks detected. Job complete.

Arrived onsite for previously diagnosed parts. Installed the gearcase shield. Talk to customer and we ran a load and during the agitate cycle there is a noise. The noise sounds like clicking noise. Talked with Susie and we are ordering new parts; ordrng 1 W11396716 (Suspension) and 1 W10721967 (Clutch) and 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11553312 (Washer thrust) and 1 W10902814 (Impeller) and 1 1hour (Extra hour)

Arrived on site for no cool. Diagnosed a defective compressor ordering a new compressor ; ordrng 1 W11574734 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve) and 1 R600akit (R600a kit)

Arrived on site for hot burner indicator staying on . Left front switch is making loud buzzing noise . Ran diagnostics no error codes . Ordering left front switch . Call to set return ; ordrng 1 W10434452 (Left front switch) and 2 WP3149404 (Switch)s and 1 WP3149400 (Swith)

"Arrived on site to diagnose refrigerator that is not cooling in either compartment. Customer says compressor stops and just clicks. I ran the unit and found it does start, but isn't providing any cool or frost pattern. Unit has a sealed system failure. Ordering R600 sealed system parts. Office to schedule. ; ordrng 1 R600Kit (R600 Kit) and 1 W11574734 (Compressor) and 1 Wpw1014759 (Dryer) and 1 W11506635 (Access Valve) and 1 W11598434 (Evap)"

"Arrived on site for a refrigerator that is still not making ice. Inspected unit and work area. Customer advised that its been over a month and they have not made a single batch of ice. Ran the unit through a harvest testament unit ran as designed. Attempted to fill the icemaker and found that the valve was turning on and water was flowing from the valve but water was not making it through the fill tube. Attempted to steam out the fill tube and tested the unit. Still could not get water to travel through the fill tube. I called Whirlpool Techline and spoke to Scott SR# 7725261024. He advised that based on my checks, the issue would have to be with the bill to assembly for the housing. Ordering both in the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11515313 (Fill tube) and 1 W11194438 (Housing)"

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the motor and tested the unit. The unit would start to spin and then completely shut the control off altogether for a second and then come back on but would exit diagnostics. I then replaced the lower harness and tested the unit. I still have the same issue. I called Whirlpool Techline and spoke to Steve SR# 7735264554. He had me run through a couple checks by disconnecting the rotary switches and several components on the washer while trying to activate the spin cycle. We still have the same issue with the unit not actually fully going into spin. He advised to replace the control again and to call back if further issues persist. Ordering the control but the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11116592 (Control)

Arrived on site to diagnose a refrigerator that is not cooling properly. Found heavy discoloration on rc evap indicating refrigerant leak. Evap will need to be replaced to complete repairs and office to set return appointment for 2 hours.; ordrng 1 W11492867 (Rc evap) and 1 WPW10608485 (Fc evap) and 1 2hourjob (2 hour job)

Arrived on site to diagnose an oven with a door missing parts. Found rt side trim missing and lower trim bent. Both parts will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10761014 (Trim rt) and 1 W10761018 (Trim lft) and 1 W11569689 (Trim lower)

Arrived on site to replace previously ordered parts for dishwasher. Upon inspecting unit found tub dented at seam actually causing leaking issue. Tub will need to be replaced to complete repairs. Office to set return appointment. ; ordrng 1 W11409866 (Tub)

Arrived on site to diagnose a refrigerator that is not cooling properly. Found inefficient compressor and it will need to be replaced to along with drier to complete repairs. Office to set return appointment for 2 hours.; ordrng 1 W11580057 (Compressor) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours)

Arrived onsite for diagnosis of failed control not energizing the drive motor. And secondary issue of thermistor out of range. Replaced control and symptom unchanged. Due to parts on order returning at later date to complete repair. Return technician to get with SW on diagnostics.

Arrived on site to test unit for cooling fan making noise. Will need to order new foam tape ordering tape office to reschedule ; ordrng 2 W11175143 (Foam tape)s

Arrived on site to test unit for unit making noise when fan is on. Test unit and found damaged blower. Will order new blower office to reschedule ; ordrng 1 W11442100 (Fan blower)

Arrived on site to test unit for damaged panel. Replaced panel and found some butting not working. Put old panel back and unit test good. Will order new panel office to reschedule ; ordrng 1 W11029431 (Console)

Arrived onsite for Only One or Some of the Burners are Lighting. Upon arrival test unit and the rear left burner is not igniting. Intermittently there will be a spry and burner will light. Need to order surface ignitor and spark module. Office to reschedule ; ordrng 1 W11453940 (Surface ignitor) and 1 WPW10475149 (Spark ignitor)

"Arrived on site to diagnose refrigerator that was not properly cooling. Examined unit and checked Temps. Found RC was almost at room temp. Freezer was cool, but not overly cold. Found the evaporator encased in ice, with ice .5 inches past the evap cover. Checked items in diagnostics and found defrost thermistor showing open. Ordering defrost thermistor and control. Customer advised on correct procedure to defrost unit and that it must be done prior to next visit. Return visit set . ; ordrng 1 WPW10384183 (Defrost Thermistor) and 1 W11566851 (Control) and 1 W11546981 (Defrost Heater)"

"Arrived onsite for icemaker with no ice production. Customer pushed unit from wall. Upon arrival test unit and icemaker is calling for water, but not filling. Test pressure from supply and getting 45 psi. Found that during call for water there is not the correct flow of water from valve. Customer has water softener in house. Water pressure is within specs. Customer will push unit back to wall themselves.Need to replace water valve. Ordering valve and icemaker . Office to reschedule ; ordrng 1 W11455388 (Valve) and 1 W11455232 (Icemaker)"

Wrong sized gasket was sent. Need parts research. Office to reschedule.; ordrng 1 W10830162Partsresearch (Door gasket Parts research) and 1 W10830162 (Door gasket)

"WTW8127LW0 Arrived to inspect washer leaking. I found the softener dispenser was overflowing and spilling over the edge of the tub ring. I replaced the dispenser and tested and found the issue decreased, but there was still minor splash. Per MFG TSP W11651001 Rev A, the tub ring requires replacement. The softener dispenser bezel would not stay in place and will require replacement as well. No leaks of the water supply observed during service.; ordrng 1 W11590590 (Tub Ring, Upgraded) and 1 W11550898 (Bezel)"

Arrived onsite to diagnose unit operating its failed drain function. Was given access to the service key. Determined the Lower harness drain pump blue wire had shorted. Repaired short and tested in diagnostics. Long fill and lid latch error. Valves and latch operating properly. Diagnostic function intermittent and absolutely no drain function nor voltage measures at the drain pump ; ordrng 1 W11188527 (Control) and 1 W11376227 (Lower harness)

Arrived on site to test unit for right two burners not igniting. Recommend replacing both spark igniters. ordrng 2 74004053 (Igniter)s