Near Lakeway, TX 78738
Paul
Job Details: 02/12/2019
MICROWAVE KITCHENAID KMHS120ESS1 "Arrived onsite for the microwave to replace the previous diagnosed parts. I questioned mr if the unit had errored anymore since the last time I was here. Mr stated the open close door message had appeared once. I changed the door switches, interlocks, grille, and installed new screws in the grill. I tested the unit and it is working as designed. Call complete."
Near Leander, TX 78641
James
Job Details: 02/12/2019
WASHER KENMORE 796.41582.411 Arrived on site and installed new hose. Tested unit for proper operation and leaks. I found no leaks after repair and unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site and installed new ice maker. Tested for proper operation and found ice maker now only calls for water when cycling. Unit working properly. Job complete
Near Fort Hood, TX 76544
Al
Job Details: 02/12/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer still giving a OL code after repair of lid switch. Disassembled the washer and found the bearing possibly seized up. Informed the customer of my diagnosis and customer opted not to go ahead with any additional repair service and to go buy a new unit.JOB COMPLETE NO CHARGE TO CUSTOMER
Near Killeen, TX 76549
Al
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived to inspect refrigerator leveling concerns. I checked all temperatures inside the unit. There was ice on the damper in the ff section. Customer was concerned about the presence of ice. She was also concerned about the excessive frost build up in the freezer cabinet. Customer was instructed on the above issues.JOB COMPLETE
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Arrived on site. Check for no ice issues. Found bad module on ice maker. Replaced ice maker assembly and cycle, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78758
Cliff
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL GI5FSAXVY02 Arrived on site to diagnose the refrigerator not working. Found the main control board was shorted out. Replaced main control board and tested unit. Found all is working properly at this time. The unit is not hooked up to water at time of service.
Near Manor, TX 78653
Tyler B.
Job Details: 02/12/2019
VENTHOOD WHIRLPOOL WVW53UC0FS1 Arrived on site for vent chimneys . Unit was not installed yet so inspected and left parts with customer
Near Robinson, TX 76706
Arthur B.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF555SDHV00 Arrived onsite to install new RF door to french door refrigerator from prior visit’s diagnosis. Removed and replaced door. Installed new door gasket as well. Reassembled. Door now sits well to cabinet. No other issues found. All water connections were dry at time of service.
Near Manor, TX 78653
Tyler B.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for damaged door, replaced damaged door and name plate and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 02/12/2019
DRYER MAYTAG MEDB855DC4 Arrived on site for unit making thumping noise. Found roller seized replaced repair kit and tested good
Near Austin, TX 78738
Brandon
Job Details: 02/12/2019
DISHWASHER MAYTAG MDB4949SDH0 "Arrived on site for customer complaint of unit not coming on at all, found electric issue, I did not find any obvious loose connection at terminal block, but when I wiggled the incoming power supply cord the dishwasher would loose power, it’s hard wired. Unit tested good once power was supplied."
Near Austin, TX 78704
Leonardo
Job Details: 02/12/2019
DISHWASHER WHIRLPOOL KUDC10FXSS5 Arrived on site to test unit for panel not taking command. Test unit and found connection to control board from panel was loose. Secured connection test unit and unit starting cycles. Job complete.
Near Manchaca, TX 78652
Kevin
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Arrived on site and found icemaker arm receiver is not holding arm securely, it is easily popped out by the drawer closing. Replaced icemaker and a cycle properly and is now operating correctly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78701
Leonardo
Job Details: 02/12/2019
MICROWAVE JENN-AIR JMW2327WS02 Arrived on site to to replace bulb. Replaced bulb test unit and light working job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 02/12/2019
WASHER MAYTAG MVWX655DW1 Arrived on site for unit that will not agitate or spin properly. Tested unit and found it would shift into agitation but only made very short moves. Found unit to have a failed shift actuator. The actuator arm was broken. Removed and replaced actuator. All operations are now normal all water connections are now dry. Customer will re-install washer and dryer into the utility room as they had them out to help me with my service.
Near Austin, TX 78730
Luis
Job Details: 02/12/2019
REFRIGERATOR KITCHENAID KBRC36FTS04 "Arrived on site for water leaking. Diagnosed ice in drain,defrosted drain and freezer floor,checked water flow through drain good. Labor"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/12/2019
REFRIGERATOR WHIRLPOOL WRT519SZDW02 "Arrived on site for “not cooling issues” complaint. Inspected unit and found evaporator with no frost. Compressor is running and has no issues. Will need new compressor, evaporator, drier and access valve.
Near Austin, TX 78749
Leonardo
Job Details: 02/08/2019
OVEN KITCHENAID KODE307ESS02 Arrived on site to test unit for damaged inner liner. Took pictures called tech support got File#7724120364. They will contact customer to talk about what the next step is.
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near New Braunfels, TX 78130
Diego G.
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Checked for no ice issues. Found bad fill tube heater causing line to freeze over. Replaced fill tube heater all checked OK. Also Turn on heater for mullion to keep from condensation building up. Instructed customer to allow 24 to 36 hours for ice bin to fill up all the way. No leaks present. Job complete
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 02/08/2019
WASHER MAYTAG MVWB835DC3 Arrived on site for slow fill. Found cold water filling very slow through valve. Replaced inlet valve. Tested unit. All operations are normal. All water connections are dry.
Near Killeen, TX 76549
Al
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived to inspect unit making a humming noise from unit. I removed the evaporator cover and removed and replaced the bi metal. i also added the sealer for the noise. I reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete
Near Kingsbury, TX 78638
Diego G.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site. Check for no operation issues. Found motor locked up allowing water to spray. Replaced sump and motor and cycle. All functions tested OK. No leaks present. Job complete
Near Killeen, TX 76542
Al
Job Details: 02/08/2019
WASHER MAYTAG FAV6800AWW Arrived to inspect unbalanced washer. I advised the customer to remove the stand that both her washer and dryer. The customer has both units on a shared pedestal I photographed the inside of her washer and advised her her loads need to be more balanced also I’ve videotaped the banging of the washer while a load of two towels were inside the washer.Customer requests yearly service in February of each year.JOB COMPLETE
Near Austin, TX 78748
Kevin
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Arrived on site and sent dishwasher into diagnostic cycle and did not find any issues, ran a complete diagnostic cycle and everything checked good. Started the washer on a normal cycle and it is progressing properly, could not find any issues dishwasher is operating properly. No water leaks from connections at time of service, job complete."
Near , TX 78628
Cliff
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF331PAHS0 Arrived on site for dishwasher with a broken dispenser door. Found the dispenser door latch broken. Replaced dispenser assembly.and tested Dishwasher and found all is working properly at this time. No leaks were found at time of service.
Near Austin, TX 78721
Leonardo
Job Details: 02/08/2019
OVEN WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for temp not staying on temp. Test unit and found temp at 330 when set at 350. Replaced sensor test unit and unit at 354 when set at 350. Job complete.
Near Killeen, TX 76543
Arthur B.
Job Details: 02/08/2019
DRYER AMANA NED4655EW1 Arrived onsite to removed and replace timer from prior visit’s diagnosis. Removed console and removed faulty timer. Installed new replacement. Tested unit. Timer now works as intended. No other issues found. Dryer vent and lint trap was of lint at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 02/08/2019
VENTHOOD UNKNOWN UXT5530AAS3 Customer not available for service. Contacted office to have customer reschedule. ; ordrng 1 SEENOTE (NEEDS TO RESCHEDULE )
Near Elgin, TX 78621
Joseph C.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for “poor wash performance” complaint. Inspected unit and found no codes on unit. Customer is not pretreating clothes, but is layering accordingly. Spoke with Mike, at techline(7724121537). Customer is still not satisfied with was performance. No leaks detected, at time of service."
Near Austin, TX 78750
Paul
Job Details: 02/08/2019
RANGE KITCHENAID KGSS907SSS02 Arrived onsite for the range with the oven not working. Ms stated that when this happens she can hear the ignitor clicking but never hears the burner light. I tested the ignition system multiple times and the burner would light on the first spark from the ignitor. Ms stated the issue happens more often at higher temps. I tested the oven with it set at 500 degrees. I noticed that after the unit reached about 475 degrees the flame started yellowing from lack of oxygen. I showed me the floor under the oven and explained that it needs to be cleaned because dust and debris as blocking the air from getting to the burner. The unit did reach temp and cycled as designed multiple times. Call complete.
Near Woodway, TX 76712
Arthur B.
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of french door refrigerator dispenser water dispensing slowly. Tested unit and confirmed issue. Used filter bypass and retested. Found water flow slow as well. Removed and replaced water reservoir and reassembled. Installed customer bought filter. Water now flows as intended. No other issues found. All water connections were dry at time of service.
Near Round Rock, TX 78665
Jonathan
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Arrived on site for refrigerator not making ice and freezing items in RC left door shelves. Performed diagnostics and advanced ice maker cycle. Found ice maker not responding. Tested voltage to ice maker and found within range. Tested motor resistance and found opened. Found unit not leveled and allowing air to escape ice box. Removed failed ice maker and installed new. Adjusted feet to correct doors. Checked gasket to ice box and found making better seal. Monitored ice maker cycle. All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details: 02/08/2019
OVEN WHIRLPOOL WOD51EC0AS05 "arrived on site to inspect oven temps. Using my multimeter, I placed my thermal lead in the middle of the center rack and tested Bake on Standard Preheat for Multi racks at 350 degrees. At preheat, my reading was 426. My next five readings were 436, 319, 405, 355, 340 for an average of 371. I tested the lower unit in the same manner and my readings were 429 at preheat. 434, 317, 399, 361, 347 for an average of 372. I calibrated both ovens minus -20 to offset the temps. I contacted the customer and advised of my findings and repairs. Job completed. Customer not available to sign receipt."
Near Lorena, TX 76655
Arthur B.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.
Near Lorena, TX 76655
Arthur B.
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for customer complaint of dishwasher leaking. Customer advised he has extended warranty with Home Depot. Advised he will have to call Home Depot to have dispatch sent over. No further work performed.
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL GMC305PDB6 Arrived on site for no heat condition. Unit is not heating. Relays were not closing. Unit also went into clean multiple times on its own. Last time it happened while they were baking.
Near Austin, TX 78745
Leonardo
Job Details: 02/08/2019
DISHWASHER IKEA IUD8555DX0 Arrived on site to test unit for unit leaking. Test unit and found unit leaking from diverter. Ordering new sump and motor W10902326. Office to reschedule. ; ordrng 1 W10902326 (PUMP AND MOTOR)
Near Kyle, TX 78640
Kevin
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site and found fresh food side wall lights are on but ceiling lights and freezer light are not. Replaced LED control board and this had no effect. Spoke with tech line and LED unit and freezer is responsible for sending power to ceiling light and fresh food. It will need to be replaced in order to correct issue. No water leaks from connections at time of service; ordrng 1 W11205083 (LED MODULE)
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2019
OVEN JENN-AIR JJW2830DP01 "Arrived on site for customer complaint of oven not working after self clean, found faulty fuse, I replaced fuse unit tested good."
Near Austin, TX 78749
Kevin
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4800XQ2 "Arrived on site and set washer into a diagnostic cycle and found no saved error codes, ran all functions in manual and everything is operating properly. Set washer to run on a small load and it filled to expected level, raising load to a medium immediately begins to add more water. Showed new resident how easily an unbalanced load can happen, suggested to Apartment maintenance/management that pressure sensor be replaced.
Near San Marcos, TX 78666
Robert
Job Details: 02/08/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on job for complaints of noise and blackening. Normal discoloration on vent near element. For noise disassembled machine inspected rollers,tensioner pulley and motor.found everything to be normal. Resembled and ran test cycle. Operation normal,no unusual sounds."
Near Leander, TX 78641
James
Job Details: 02/08/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and inspected door. I found the unit was not leveled causing door to hit left side. Leveled unit and door now closing properly. I found the unit does not sit square in the cabinet due to the left panel sticks out further than the cabinets and would have to be corrected by the contractor if customer wants it corrected. Unit working properly. Job complete
Near Austin, TX 78736
Brandon
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRT108FZDM02 "Arrived on site to replace fresh food section door, I received the wrong door, ordering different door. ; ordrng 1 LW10638684 (dor-fip)"
Near Cedar Park, TX 78613
Lou
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL ED5PVEXWS02 arrived on site to install previously diagnosed and ordered part. I removed and replaced the defrost control and tested the unit and it operated as designed. Good frost pattern on the evaporator. No water leaks observed during service.
Near Leander, TX 78641
Lou
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS6 "arrived on site to install previously diagnosed and ordered parts. Removed and replaced the mounting nuts and tested the unit. Unit operated as designed, job completed."
Near Jonestown, TX 78645
James
Job Details: 02/08/2019
DISHWASHER KITCHENAID KDTE104DSS0 Arrived on site and inspected unit for leaks. I found evidence of water leaking through the float housing. Removed float and found a large build up of calcium around the housing and growing down into the housing that could act like a sponge and cause a slow leak. Cleaned housing and float and reinstalled. Tested operation and after 2 test cycles I could not duplicate a leak. Instructed customer of my findings and that there are no leaks as of this time. Job complete
Near McQueeney, TX 78123
Diego G.
Job Details: 02/08/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)
Near McQueeney, TX 78123
Diego G.
Job Details: 02/08/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)
Near McQueeney, TX 78123
Diego G.
Job Details: 02/08/2019
OVEN KITCHENAID KODE300ESS00 Arrived on site. Check for glass issues. Customer stated she dropped grease on inner glass. Made an attempt to remove grease but did not work. Will need a new innerglass to repair unit. Took picture of breakdown for repair on SD-QuickPic. Rescheduled for 2/14/19; ordrng 1 W10618107 (glass-door)
Near Seguin, TX 78155
Diego G.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 02/08/2019
MICROWAVE WHIRLPOOL WMH53520CS4 "Arrived on site. Replaced magnetron, Cap and diode. Cycled microwave, all functions tested OK. job complete"
Near Belton, TX 76513
Al
Job Details: 02/08/2019
WASHER WHIRLPOOL WET4024EW0 "Arrived to inspect washer not draining, found water in tub and removed the water. Found broken lid switch and repaired in order to diagnose washer issue. Found unit would not turn on
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 02/08/2019
DRYER WHIRLPOOL WED8000DW4 Remove and replace failed electro sensor assembly. Harness was open. You didn’t now each properly. House and dryer vents are clean.
Near Cedar Park, TX 78613
Lou
Job Details: 02/08/2019
RANGE JENN-AIR JLRP436WP01 "arrived on site to inspect oven sliding rack. Upon arrival, the customer advised that the sliding rack hangs up when sliding it out with weight on it. I tested the rack with a pot of water ad it slide right out. When I applied pressure to the rack, the tracking got bound up on the left side. After further inspection, I found that the rack was warped and was causing it to bind up when weight is applied. I removed and replaced the rack and tested it and it operated as designed. No gas leaks detected during service, job completed."
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 02/08/2019
OVEN KITCHENAID KOSE500ESS01 Arrived on site for noisy operation. Found main oven cooling fan very noisy and convection fan rattling. Replaced fan motor’s and tested and unit is now operating very quietly.
Near Lakeway, TX 78734
Paul
Job Details: 02/08/2019
DRYER MAYTAG MED5500FW2 Arrived onsite for the dryer making a knocking and rattling noise. I found the unit not leveled properly and one of the feet not touching the floor putting the chassis in a bind. I leveled the unit and tested. The unit is quiet and is working as designed. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on job for complaints of lights dimming in rc and no light in fc. replaced module in fc and light restored, lights in rc became normal. No leaks detected at time of service."
Near Austin, TX 78728
Paul
Job Details: 02/08/2019
DRYER WHIRLPOOL WED75HEFW0 Arrived onsite for the dryer that is not starting. I found 115VAC at the control to ground but only 6VAC to neutral at the control. I had the same at the terminal block. I checked the voltage at the outlet and L1-L2 = 251VAC. I checked L1 to ground and had 257VAC with the cord plugged in but with the cord disconnected the outlet checks good. I advised mr to call maintenance and have them test it again with it plugged in under a load so they can see there is an outlet issue. Call complete.
Near Austin, TX 78728
Paul
Job Details: 02/08/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onsite for the washer with a broken dispenser. I found the detergent level gauge had come out and was loose in the bottom of the dispenser. I disassembled the dispenser and put everything back in place. Call complete. Add on call. Already left before the system uploaded and could get a signature.
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of unit starting on its own, found pressure sensor on board was faulty, I replaced control board, unit tested good."
Near Spicewood, TX 78669
Brandon
Job Details: 02/08/2019
RANGE GE JB655SK4SS "Arrived on site to replace broil element, after replacing unit tested good"
Near Temple, TX 76501
Arthur B.
Job Details: 02/08/2019
DRYER MAYTAG MEDB855DC4 "Arrived onsite to install new motor,repair kit and wheel to dryer from prior diagnosis. Removed stripped motor and installed new replacement with new blower wheel. Removed and replaced wheels as well. Reassembled and tested. Dryer now tumbles quietly as intended. Dryer vent and lint trap was clean of lint at time of service."
Near Temple, TX 76502
Arthur B.
Job Details: 02/08/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of water leaking from front of unit. Removed front panel and found no signed of water leaks. After inspection, found hot water supply line leaking causing water to flow to the front. Found O-Ring inside hose frayed. Was able to repair water supply hose O-Ring. Secured water line and tested unit. Unit no longer leaks. All water connections were dry at time of service."
Near Lockhart, TX 78644
Diego G.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"
Near Lockhart, TX 78644
Diego G.
Job Details: 02/08/2019
WASHER WHIRLPOOL WTW4855HW1 "Arrived on site. Checked for noise issues.Ran diagnostic test and checked every component, all functions tested OK. Instructed customer that all sounds on the washer are completely normal and is working as designed. No leaks present. Job complete"
Near Marble Falls, TX 78654
James
Job Details: 02/08/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site and installed new outer door. I found the door now rubs on right side of oven. Removed oven and found there were leveling skids placed in bottom of cabinet but were not spaced properly for oven feet to sit on. Corrected place,ent of the skids and oven now sits level. Unit tests good. Job complete"
Near Georgetown, TX 78633
Steve C.
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for the unit is making a grinding noise. Customer advise when the doors are close it makes the noise. Tested the unit and remove the evaporator cover and found excessive Styrofoam hitting the evaporator fan. Remove the Styrofoam and assembled the unit. Test of the units and the unit is working properly. All water connections were dry at the time of service.
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRF532SMBM01 "Arrived on site for “no cool, in fresh foods” complaint. Inspected unit and found evaporator fan inoperative. Removed and replaced evaporator fan. Still, no fan operation. Checked harness, at fan motor and freezer harness and found only 100vac. Checked voltage, at control. Found 120vac. Broken wire in internal harness.; O-emld tckt"
Near Austin, TX 78704
Luis
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Arrived on site for faulty compressor. Removed compressor and drier,installed new compressor and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Hutto, TX 78634
Tyler B.
Job Details: 02/08/2019
REFRIGERATOR GE CFE29TSDCSS Arrived on site for unit not cooling and making noise. Found RF EVAP frozen. Cleared ice and replaced bi-metal and failed thermistor and failed defrost heater. Also found service bulliten for updated control and EVAP fan. Replaced control and EVAP fan. Tested good no leaks on site. Found noise to be coming from crisper fan. Will need fan to complete repair ; ordrng 1 CNOTE (PART AUTHO) and 1 WR60X10340 (fan motor dc fz evap)
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/08/2019
REFRIGERATOR KITCHENAID KSCS25FKSS01 "Arrived on site to replace control, found the control I received was incorrect, and the control needed is disconnected. ; ordrng 1 2221536 (control board) and 1 CNOTE (AUTH)"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 02/08/2019
MICROWAVE IKEA IMH172FS1 Arrived on site for unit giving door error. Replaced interlocks and tested good.
Near Austin, TX 78738
Brandon
Job Details: 02/08/2019
WASHER WHIRLPOOL WFW9150WW01 "Arrived on site for customer complaint of unit not finishing cycle and leaking. Found faulty drain pump and gasket leaking.
Near Temple, TX 76502
Al
Job Details: 02/08/2019
WASHER WHIRLPOOL GHW9150PW1 Arrived to inspect washer leaking. Sat through an entire wash cycle with Mr. Hatsell and did not observe any leaks. Water was from prior services preformed on unit on 2/5/19.JOB COMPLETE
Near Georgetown, TX 78628
Jonathan
Job Details: 02/08/2019
COOKTOP GE PGP953SET5SS Arrived on site to install previous diagnosed part. Disassembled unit to gain access to valve. Removed old valve and installed new. Tested for gas leak. Assembled unit and tested all burners. All tested good. Paid in full on prior service.
Near , TX 78633
Steve C.
Job Details: 02/08/2019
DRYER WHIRLPOOL WGD4815EW2 Arrived on site for the unit is making a squeaking noise. Tested the unit and found one of the rollers is hard to turn. Use the repair kit and replace the rollers. Unit works properly and advise customer to clean air vents every six months.
Near Dripping Springs, TX 78620
Brandon
Job Details: 02/08/2019
DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site for customer complaint of dishwasher not starting, found faulty latch, I replaced latch, unit tested good."
Near Austin, TX 78748
Kevin
Job Details: 02/08/2019
DRYER AMANA NED4655EW1 "Arrived on site and inspected dryer and found thermal fuse has failed, after correcting sound dryer is heating properly but there is no airflow. Removed vent hose from rear of dryer and airflow has returned. Recommended that customer pass this on to the landlord dryer vent to the exterior of the home will need to be cleaned before dryer is used again, Dryer lint is a fire hazard."
Near Lago Vista, TX 78645
James
Job Details: 02/08/2019
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site and found right rail has broken. In installed both left and right rail with updated part. Unit tests good. Job complete
Near Austin, TX 78738
Brandon
Job Details: 02/08/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace control board, after replacing unit tested good."
Near Cedar Park, TX 78613
Lou
Job Details: 02/08/2019
MICROWAVE MAYTAG GT4175SPS2 "arrived on site to inspect microwave not heating. I placed a cup of water in the unit and tested for 30 seconds. When the unit turned on, it was very loud and at the end of testing, the water was still cold. I contacted the office for authorization for parts and SC advised that the warranty service denied repair due to the cost of the parts exceeds the cost of the unit. I advised the customer of the decision ad that his warranty provider would be in contact with him. Job completed."
Near Bartlett, TX 76511
Steve C.
Job Details: 02/08/2019
DRYER AMANA NGD4655EW2 "Arrived on site for the unit is making a loud noise when the unit is on. Test at the unit and found the noise was coming from the blower wheel. Also found the belt is tearing into the motor not turning. Replaced the motor, blower wheel, and the repair kit due to the noise. Replaced all parts and tested the unit. Unit works properly and advise customer to clean air vents every six months."
Near Austin, TX 78717
Lou
Job Details: 02/08/2019
WASHER KENMORE 665.13923K010 "arrived on site to inspect dishwasher not operating. I found the unit had no voltage to it. Checked the breaker and it was tripped. Placed the unit in diagnostics and tested with error codes F8E1, F8E2, F6E4. Cleared the codes and continued with testing. Unit dispensed water into tub and just before it began to wash, the unit shut down. I removed the filter and found a large amount of detergent debris in the filter reservoir. The debris was so thick it covered the OWI sensor and was not allowing it to sense. I removed the sensor and cleaned it and tested the sensor and it was good and removed some of the detergent debris and tested three more times and the unit operated as designed with no error codes. I recommended that they clean the unit a few times before using again to get rid of the detergent debris. I provided some use & care tips with detergents and rinse aids. Job completed."
Near Waco, TX 76710
Arthur B.
Job Details: 02/08/2019
DRYER AMANA NED4655EW1 Arrived onsite to install handle. Customer was not available. MS @ OF okayed to drop parts off on doorstep. No further worked performed.
Near Georgetown, TX 78633
Steve C.
Job Details: 02/08/2019
OVEN WHIRLPOOL WFG515S0EB1 Arrived on site for the unit has a strong gas smell when the unit bake is on. Tested the unit and found there is a strong burning smell. Called Whirlpool Sr#7724122412 Ed and advise to replace the bake burner and valve regulator. Will also need to order the oven bottom due to also having strong gas smell. ; ordrng 1 WP3195097 (bottm-oven) and 1 WP9758078 (burnr-oven)
Near Austin, TX 78727
Cliff
Job Details: 02/08/2019
WASHER WHIRLPOOL MVWB765FW0 Arrived on site for washer not turning on. Tested washer found water valves turned off at wall. Turn the valves back on and tested unit. Found unit is functioning properly and no repairs are needed. No leaks were found at time of service.
Near Austin, TX 78733
Luis
Job Details: 02/08/2019
REFRIGERATOR JENN-AIR JS48PPFXDA "Arrived on site for noise issue and temps fluctuating. Per customer temps will raise to about 7 then drop back down advised customer temp fluctuating due to defrost,also loud noise in freezer and customer will hit top portion and noise will stop. Removed ligh cover found defrost heater harness touching fan blade. Removed cover rerouted wires and harness away from fan blade. Advised customer to monitor freezer if ice forms on wall or loud noise will need to replace drip pan"
Near Cedar Creek, TX 78612
Joseph C.
Job Details: 02/08/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for “frosting in freezer” complaint. Per my previous diagnosis, removed and replaced brackets and slides and applied adhesive to cabinet/liner area. Unit is performing as designed. No leaks detected, at time of service."
Near Salado, TX 76571
Steve C.
Job Details: 02/08/2019
WASHER MAYTAG MVWC6ESWW1 Arrived on site for the unit will not agitate. Tested the unit and found the coupling and agitator dogs checks good. Found the unit is spinning properly but when agitating it will not move.Found the unit has a defective transmission. Customer advised he’ll be getting a new unit and the customer only paid for the service fee. All water connection or dry at the time of service.
Near Austin, TX 78759
Luis
Job Details: 02/08/2019
REFRIGERATOR KITCHENAID KSSC42QMS03 "Arrived on site for no cool. Found no refrigerant in system diagnosed leak in system,failed compressor,failed inverter and damaged gasket. Replaced compressor, evaporator, heat exchanger and a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec,installed new inverter powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Found damaged fresh food door gasket installed new fresh food door gasket checked door seal good. Installed new water filter customer provided good water flow from dispenserCompressor,heat exchanger and evaporator covered under sealed system warranty from manufacture."
Near Leander, TX 78641
Cliff
Job Details: 02/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for a dishwasher that is not drying. Tested dishwasher and found all components working properly and no error codes were found in diagnostics. Advised homeowner on Best cycles and options for drying performance. No repairs are needed at this time and no leaks were found at time of service.