Service History 822

Near , TX 78641
Ron
Job Details: 06/05/2019
MICROWAVE KITCHENAID KOCE500ESS07 Arrived on site oven with damaged door and bottom vent. Found damaged vent cover and door. Removed door and installed new. Added name plate to door and found indention on name plate. Was able to remove without damaging door. Tested door operation. All tested good. Will need to return to replace vent. Spoke with customer on user care guide. ; ordrng 1 W10909682 (nameplate) and 1 WPW10351279 (vent-oven)
Near Austin, TX 78703
Luis
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Arrived on site for no cool,found oil residue on fresh food evaporator at manufacture weld joint. Diagnosed leak at fresh food evaporator,removed fresh food evaporator,installed new fresh food evaporator found cap tube broken at liner,due to broken cap tube . .; used 1 WPW10643261 (EVAPORATOR ) from stock"
Near Austin, TX 78731
Wesley
Job Details: 06/05/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onnsite for broken adjusters. Replaced adjusters, Is complete. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/05/2019
DRYER FRIGIDAIRE FFQE5100PW0 "Arrived on site for customer complaint of unit not turning on, found plug was not secured into outlet, instructed customer to have wall outlet changed.
Near Liberty Hill, TX 78642
Arthur B.
Job Details: 06/05/2019
RANGE WHIRLPOOL WGG745S0FS02 Arrived onsite to install new UI to slide in gas range from tech’s diagnosis. Removed an replaced UI assembly. Reassembled. Left LP conversion kit with customer so that he can converted by plumber. No other issues found. No gas leaks detected at time of service.
Near Dripping Springs, TX 78620
Luis
Job Details: 06/05/2019
REFRIGERATOR LG LFXS29766S/01 "Arrived on site for no cool. Powered unit on,checked low side pressure reading at +50 psi diagnosed faulty compressor. Installed new compressor and filter drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR)"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/05/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site for left fresh food section door closing With a bang.That door closer is failing and needs to be replaced. The right door closer is also weak and the door is closing with a bang as well. Will order the right door closer as well.; ordrng 1 W11189598 (CLOSER RIGHT DOOR)
Near Austin, TX 78737
Scott
Job Details: 06/05/2019
WASHER LG WM3370HWA Arrived on site for unit shutting down . Found drain motor had failed . Ordering drain motor .; ordrng 1 4681EA2001T
Near Austin, TX 78726
Lou
Job Details: 06/05/2019
RANGE WHIRLPOOL WFG505M0BS3 "arrived on site to inspect range cooktop burners. Upon further inspection, I tested all burners and they ignited but the back two and the middle burner flames were very high. I d undo corrosion on all three and attempted to clean them, but I had to remove and replace all three. Tested all burners again and all operated as designed. No gas leaks detected during service, job completed."
Near Elgin, TX 78621
Steve C.
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to replace the compressor and the access valve due to the unit not freezing or cooling. Replaced all parts and added 6 ounces of refrigerant. No refrigerant leak present. Advise the customer to wait 24 hours for the unit to start freezing and cooling. All water connections were dry at time of service.
Near Waco, TX 76712
Al
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRB322DMBB00 "Arrived to inspect unit noises.Removed the back panel and attempted to locate the unusual sound.Unplugged the unit, waited 1 minute and plugged in the refrigerator.The noise was pinpointed to the natural sounds of the air damper.Customer was notified of the natural sounds of the unit and is now satisfied with the unit.JOB COMPLETE."
Near Del Valle, TX 78617
Joseph C.
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL WDF310PAAB4 "Arrived on site for “not drying dishes and making grinding sounds” complaint. Inspected unit and found fractured element and piece of plastic in drain pump housing. Removed debris from drain pump and removed and replaced heater. Tested unit, unit is performing as designed. No leaks detected, at time of service.
Near Manor, TX 78653
Steve C.
Job Details: 06/05/2019
WASHER MAYTAG MVWB765FW3 Arrived on site for the unit will not work properly. Tested the unit and found the lid lock assembly will flash and unable to open the lid. Found the spin basket was hard to turn. Remove the drum and found items stuck in between the tubs. Remove the item and assemble the unit. Unit works properly and all water connections were dry at the time of service.
Near Kyle, TX 78640
Leonardo
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL MH1150XMQ4 "Arrived on site to test unit for not heating. Test unit and found bad high voltage. Will need new mag cap and diode.
Near Leander, TX 78641
Arthur B.
Job Details: 06/05/2019
COOKTOP WHIRLPOOL WCG55US0HS00 Arrived onsite for customer complaint of gas cooktop not igniting. Tested unit and found igniters stay on when in off position. Removed cooktop and found igniter harness grounding out. Adjusted harness and reassembled. Tested unit. Unit now lights as intended. No other issues found. No gas leaks detected at time of service.
Near Austin, TX 78705
Wesley
Job Details: 06/05/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived onnsite for washer not draining. Found unit operating with clog. Removed clog. All checks good unit is. Ow unit is operating as designed.
Near Santa Clara, TX 78124
Robert
Job Details: 06/05/2019
DRYER MAYTAG MED3500FW0
Near Austin, TX 78702
Leonardo
Job Details: 06/05/2019
RANGE KITCHENAID KSGB900ESS1 "Arrived on site to test unit for oven not turning off test unit and found cancel button not responding. Found shorted keypad error, replaced panel part job complete."
Near Seguin, TX 78155
Robert
Job Details: 06/05/2019
WASHER WHIRLPOOL MHW5630HW0 Arrived on job for complaints of not spinning. Code for suds. In test mode over filled. ; ordrng 1 W11314654 (HOSE) and 1 W11316246 (WATER SWITCH )
Near Santa Clara, TX 78124
Robert
Job Details: 06/05/2019
DRYER MAYTAG MED3500FW0
Near Austin, TX 78748
Leonardo
Job Details: 06/05/2019
RANGE WHIRLPOOL WFE745H0FS0 Arrived on site to test unit for oven not working. Test unit and found broken bake element. Replaced element Test unit and unit test good heated to 350.
Near Cedar Park, TX 78613
Lou
Job Details: 06/05/2019
WASHER MAYTAG MVWX600BW0 "arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics with no error codes. Tested automatic test mode and then tested agitate and spin mode manually. Unit operated as designed. I tilted the unit back and found that the pulley had cut through the pulley shield and the belt was worn. I removed and replaced the drive belt and tested and the unit operated as designed. No water leaks observed during service, job completed. No need to order the belt..; ordrng 1 WPW10006384 (drive belt)"
Near Cedar Creek, TX 78612
Steve C.
Job Details: 06/05/2019
WASHER MAYTAG MHWE201YW00 Arrived on site to replace the bellow and pump due to leaking water and not draining properly. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Killeen, TX 76542
Al
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Arrived to inspect refrigerator not dispensing ice. Confirmed the complaint and removed the ice bin and saw the impeller was free spinning and cross threaded. Attempted to remove the impeller, but couldn’t free it from the motor.Ordering WPW10309864 dividerW10465946 washer. Will return with assembly impeller and motor.; ordrng 1 W10465946 (WASHER) and 1 WPW10309864 (DIVIDER)"
Near Austin, TX 78748
Scott
Job Details: 06/05/2019
DRYER WHIRLPOOL MEDB835DW4 "Arrived on site for noisy dryer . Found a pair of socks stuck in blower wheel . Removed socks . Unit is much quieter, not needing any parts at this time .. No lint build up at time of service .
Near Seguin, TX 78155
Robert
Job Details: 06/05/2019
RANGE KITCHENAID KSEG950ESS0 Arrived on job to replace fan motor. After replacement test operation.
Near Leander, TX 78645
James
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KBSD602ESS01 "Arrived on site and found sealed system fully charged. Recovered refrigerant from sealed system and installed new compressor, dye drier and process stub. Vacuumed to clear system and test for leaks. Charged with 6.75oz 134a and tested for proper cooling. Unit tests good. Job complete"
Near Elgin, TX 78621
Steve C.
Job Details: 06/05/2019
REFRIGERATOR FRIGIDAIRE FFSS2314QE5A Arrived on site for the unit is still frosting up in the freezer. Found excessive frost will drop in the freezer and we want to replace the freezer door gasket and added silicone around the liner and the cracked liner see pics.
Near Waco, TX 76705
Al
Job Details: 06/05/2019
DISHWASHER WHIRLPOOL 665.12762K314
Near Lakeway, TX 78734
Paul
Job Details: 06/05/2019
WASHER MAYTAG MVWB765FC3 "Arrived onsite for the washer that takes too long to fill is spinning when no water has entered it. Ms showed me a video with the display showing an LF message. I checked stored error codes and found an F3E2, F8E1, & F0E4. I erase the codes and ran test service test 51. All test passed. I found nothing wrong with the way the unit was filling or with the inlet thermistor. I tested the unit in a normal wash with warm water selected because ms stated this was the setting the unit has been failing in. I found the cold water side of the valve barely opening to let water in. Need to test further to see if the control is sending correct voltage to the valve to know which one is failing. Returning with the control and valve.
Near Round Rock, TX 78664
Joel G.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts ordered by previous tech. Found customer didn’t give unit sufficient time to allow ice in frz to defrost and I am still unable to open the frz door. Pantry gasket also damaged and door needs replaced. After all the tugging to attempt opening the door, frz door will need replaced. Office to get AUTHO and R/S with customer. Verified no leaks at time of svc call.; ordrng 1 LW10547320AUTHO (FRZ DOOR SS) and 1 LW10550670AUTHO (dor-fip SS )"
Near Austin, TX 78747
Luis
Job Details: 06/05/2019
REFRIGERATOR LG LSXS26366S /00 "Arrived on site for no cool. Pierced low side,pressure reading +50 on low side diagnosed failed compressor. Removed failed compressor installed new compressor and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly ; ordrng 1 CNOTE (SEALED SYSTEM REPAIR), used 1 TJ90SF8404 (ACCESS VALVE) from stock"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/05/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site and found washer is unplugged, after reconnecting to power found door is locked and drain pump immediately begins running. Sent washer into a diagnostic cycle and found error code for pressure sensor fault. Cleared code , Reset harness on control board and sensor, ensured pressure hose is clear. And started washer again on a diagnostic cycle, cycle completed properly and no new errors generated. Washer is operating properly, no water leaks from connections at time of service."
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/05/2019
RANGE GE JT3000DFBB "Arrived on site to replace inner glass, inner glass arrived with debris between glass, I used compressed air to try and get out debris. Unit tested good."
Near Waco, TX 76708
Al
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KBFN506ESS01 Arrived to install previously ordered parts. Removed and replaced the door and extension.Reassembled and unit tested as designed.Customer Satisfied JOB COMPLETE
Near Cedar Park, TX 78613
Ron
Job Details: 06/05/2019
DRYER WHIRLPOOL MEDC215EW1 "(JS) Arrived on site for dryer making noise, Performed diagnostics and tested dryer. Inspected bearing and found object stuck between drum and bearing. Removed object. Tested unit, all tested good.
Near Hutto, TX 78634
Steve C.
Job Details: 06/05/2019
RANGE MAYTAG MGR4451BDW Arrived on site to replace the igniter due to the oven not heating up. Replace the igniter and tested the unit. Unit works properly and no gas leak present.
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site and replaced control as unit is not shutting off and the suction line is sweating. There is no water hooked up to this unit.
Near Austin, TX 78753
Wesley
Job Details: 06/05/2019
WASHER MAYTAG MVWX655DW1 Arrived on site and found unit with off balance error. Advised customer on use and care for off balance no spin condition. Calibrated and tested spin function. All checks good. Unit operating as designed.
Near San Marcos, TX 78666
Leonardo
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WMH31017HB1 Arrived on site to test unit for unit sparking. Test unit and found diode and capacitor burned out. Replaced capacitor diode and magnetron. Test unit and unit test good job complete.
Near Austin, TX 78725
Joseph C.
Job Details: 06/05/2019
OVEN WHIRLPOOL WFG320M0BB0 "Arrived on site for “no heat” complaint. Inspected unit and found ignitor to be faulty. When energized, it will only produce 3A, instead of 3.2-3.7A. Removed and replaced faulty ignitor. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78702
Wesley
Job Details: 06/05/2019
DRYER WHIRLPOOL WED4950HW0 Arrived on site and found unitlint trap housing clogged with lint at blower. Removed blockage. Unit is now operating as designed.
Near Leander, TX 78641
Ron
Job Details: 06/05/2019
DISHWASHER AMANA ADB1400AGW1 "(JS)Arrived on site for dishwasher soap dispenser door not opening. Inspected dispenser and found plastic clip broken and not allowing door to open. Removed outer panel and dispenser and installed new. Performed diagnostics mode and monitored test cycle with outer panel. All tested good, no water leaks present. Spoke with customer on user care guide."
Near Austin, TX 78757
Wesley
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL KRFF305ESS00 Arrived onnsite and used pad to repair spacing issue with mullion catch. No other parts needed. All checks good.
Near Austin, TX 78735
Leonardo
Job Details: 06/05/2019
DISHWASHER MAYTAG MDB4409PAS0 Arrived on site to test unit for unit leaking. Test unit and found long spoon blocking the upper spray arm making water concentrate on tub gasket making unit leak. Also found new disposal with plug still on it not allowing unit to drain. Removed plug test unit and unit test good job complete no leaks present at this time.
Near Seguin, TX 78155
Robert
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL ASI2575GRS00 Arrived on job to replace reservoir. After replacement test for leaks. Operation normal.
Near Austin, TX 78728
Cliff
Job Details: 06/05/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site to replace door parts for microwave. Prior to replacing parts found brackets just needing tightened on outer door panel. Tightened brackets and tested unit. Found all is functioning properly at this time. Job is complete and no parts were needed.
Near Austin, TX 78747
Scott
Job Details: 06/05/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for washer not starting or finishing load . Found tub full of water because drain pump had failed . Replaced pump . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete .
Near Austin, TX 78727
Cliff
Job Details: 06/05/2019
REFRIGERATOR KITCHENAID KFIS29PBMS02 Arrived on site to replace Reservior for refrigerator. Replaced part and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Smithville, TX 78957
Steve C.
Job Details: 06/05/2019
REFRIGERATOR WHIRLPOOL WRS311SDHB00 Arrived on site for the unit is not cooling properly. Found the evaporator cover is frosted over. Also found the evaporator fan motor is on and it is working properly. Found the unit will not go into defrost. Replaced Ui control and tested the unit. Unit works properly and advise customer to have a unit turned off for 24 hours for the ice to melt. All water connections for dry at the time of service.
Near Austin, TX 78727
Cliff
Job Details: 06/05/2019
RANGE WHIRLPOOL RC8700EDB0 Arrived on site to replace infinite switch for cooktop. Replaced switch and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRX986SIHZ00 Arrived on site for no cool and freezer section. Found ice build up freezer van causing lack of air flow. The freezer door was not closing properly allowing warm air to meet cold air and create frost. Corrected freezer door closure situation. All water connections are dry.
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR MAYTAG MFX2571XEM3 "Arrived on site to replace valve, after replacing valve unit tested good."
Near New Braunfels, TX 78130
Robert
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL KMBS104ESS02 Arrived on job to replace thermostat. After replacement test operation all functions working properly.
Near Austin, TX 78741
Leonardo
Job Details: 06/04/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to test unit for LF burner taking to long to ignite. Test unit and found ignitor working correctly, replaced burner cap kit test unit and unit test good job complete no leaks present at this time."
Near Austin, TX 78745
Leonardo
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTM354ESS3 Arrived on site to test unit for bottom kickplate coming off hitting door. Secured kickplate test unit and unit test good job complete.
Near Austin, TX 78749
Leonardo
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site to test unit for unit not washing test unit and found wash motor not coming on. Replaced sump and motor test unit an unit test good no leaks present at this time.
Near Salado, TX 76571
Al
Job Details: 06/04/2019
RANGE GE JB258DM1BB Arrived to install previously ordered parts. Removed and replaced the burners and switches. Unit now works as designed.Customer satisfied JOB COMPLETE.
Near Salado, TX 76571
Al
Job Details: 06/04/2019
REFRIGERATOR FRIGIDAIRE LFFH20F3QW Arrived to inspect noises from unit. Discovered the evaporator motor was not working. Removed and replaced the evaporator motor. Reassembled the unit and unit began operating as designed.JOB COMPLETE.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL ET818NKXLW0 "Arrived on site and inspected refrigerator and found evaporator drain is clogged/frozen over. Disassembled freezer and used steamer to remove ice and clear drain. It is now operating properly No water leaks from connections at time of service, job complete"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF954CIHM00 Arrived onsite to install new ice container and auger shaft to French door refrigerator from prior tech’s diagnosis. Removed and replaced both ice container and auger shaft. Reassembled. Powered on icemaker. Tested dispenser. Unit now works as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78754
Steve C.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site for the unit is not cooling properly in the ff section. Tested the unit and found and thermistor is defective. Replaced the thermistor and tested the unit. Unit works properly and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78744
Joseph C.
Job Details: 06/04/2019
DISHWASHER MAYTAG MDB4949SDZ0 "Arrived on site for “no heat” complaint. Inspected unit and found loose harness, at heater. Adjusted connector and ted unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78701
Wesley
Job Details: 06/04/2019
DRYER WHIRLPOOL WED92HEFW2 Arrived on site and used truck stock Vent test to demonstrate poor airflow condition. Unit is operating as designed.
Near Austin, TX 78741
Joseph C.
Job Details: 06/04/2019
MICROWAVE KITCHENAID KMBS104ESS00 "Arrived on site for “right side of display not responding” complaint. Per my previous diagnosis, removed and replaced control panel and knob control. .; ordrng 1 WPW10591452 (cntrl-elec) and 1 WPW10660608 (cntrl-elec)"
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and found wash motor is not running, found motor harness is not attached. After correcting ran a diagnostic cycle and all functions are operating correctly. No water leaks detected at time of service, job complete."
Near Georgetown, TX 78626
Joel G.
Job Details: 06/04/2019
COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site to install parts I previously ordered. Installed the valves and harness, verified operation and verified no leaks at time of svc call. All is working normal."
Near Buda, TX 78610
Kevin
Job Details: 06/04/2019
FREEZER WHIRLPOOL WRT518SZFM00 "Arrived on site and found a small amount of frost along the ceiling of the freezer in the center, removed the frost and added silicon to stop any air gaps between the freezer liner and outer cabinet, gasket and door appear to be in good shape No water leaks from connections at time of service, job complete."
Near Kyle, TX 78640
Robert
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on job for complaints of error codes found a water level error code. And connect from valve to control loose.
Near Austin, TX 78746
Luis
Job Details: 06/04/2019
ICE MACHINE KITCHENAID KUIS15NRHB5 "Arrived on site for no ice. Powered unit on let unit run,pump powered on water to reservoir,no frost forming on evaporator plate diagnosed leak in system.
Near Austin, TX 78747
Scott
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site for unit door locked and overfill . Customer had gotten door unlocked . Customer was changing water hoses and some how unit started and went into safety mode and pump was staying on . Got unit into diagnostics and was able to get out of safety mode . Ran diagnostics all checked good . No water leaks detected at time of service .
Near Austin, TX 78746
Luis
Job Details: 06/04/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 Arrived on site for no ice. Powered unit on pumps and water valve working small frost pattern on evaporator advised customer to let unit run if no ice is formed leak in system if ice is made customer will need water filter F2WC9I1.
Near Austin, TX 78721
Steve C.
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for the unit heater will not turn on. Tested the unit in diagnostic and received error code 7-1 no heat. Found the heater with no continuity. Replaced the heater and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78747
Scott
Job Details: 06/04/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "Arrived on site ,replaced harness . All checked good . No gas leaks detected at time of service . Job complete ."
Near Georgetown, TX 78628
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for no cool condition. Found the freezer at 56° and the fresh food section at 64°. All components were running but the compressor was doing no cooling. Unplug the unit, waited three seconds, and plug the unit back in. The compressor tripped on the overload. This indicates the system is sealed but the compressor has no capacity. Will order a compressor and a two hour sealed system job.; ordrng 1 2HOURSEALEDSYSTEM and 1 SF8404 (VALVE) and 1 W11209866 (COMPRESSOR) and 1 WPW10143759 (dryer)"
Near Austin, TX 78748
Luis
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for fresh food evaporator incased in ice. Customer defrosted unit installed new harness assembly, secured thermistor to correct location on suction line using a zip tie,installed a new cover secured cover with 4 screws and siliconed liner per tech support.
Near Austin, TX 78731
Tyler B.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED8620HW0 "Arrived on site for damaged front panel, took pic kinda hard to see but very visible unit will need front white panel to complete repair. ; ordrng 1 CNOTE (OFFICE RS ) and 1 W11310029 (panel)"
Near Killeen, TX 76542
Arthur B.
Job Details: 06/04/2019
DISHWASHER FRIGIDAIRE FFID2423RS3B "Arrived onsite for customer complaint of lower washarm melted by the heater. Confirmed the issue. Will need new lower washarm,support and glass trap to complete repair. All water connections were dry at time of service.; ordrng 1 5304517203 (SPRAYARM)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB02 "Arrived on site for customer complaint of fresh food section not cooling properly, found miscommunication between control and thermistor, I replaced both parts, unit tested good."
Near Wimberley, TX 78676
Brandon
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT710PAYM5 "Arrived on site for customer complaint of dishwasher not working, found error codes 6-2, 7-1, 10-1, found faulty thermostat, heating element, and sump assembly. ; ordrng 1 CNOTE (AUTH) and 1 W10339474 (thermostat)"
Near Austin, TX 78745
Joseph C.
Job Details: 06/04/2019
WASHER MAYTAG MVWB765FW3 "Arrived on site for “not draining” complaint. Inspected unit and found medallion, from sportswear company, stuck between impeller and housing of drain pump. This burned out drain pump motor. Removed standing water and removed and replaced drain pump. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Cedar Park, TX 78613
Lou
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher rack issues. Upon further inspection, I found that the bottom rack protective covering was coming off of several of the dividers and rusting. Also found the same issue on the upper rack. I took photos of issue. I removed and replaced the lower rack/wheels and am ordering the upper rack and will return with the prescreened upper rack wheels. Tested in diagnostics and it operated as designed. No water leaks observed during service. ; ordrng 1 W10909088 (dishrack upper)"
Near Round Rock, TX 78664
Lou
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator fan noise. Upon further inspection, I found the unit unplugged. I plugged the unit in and checked both evaporators for frost pattern. Found no pattern on the FC Evap and a small pattern on the RC Evap. Ran test 40 and again the same results. I contacted Techline and spoke to Ed who advised that due to the no frost pattern there could be a restriction in the lines, a leak, or bad compressor.. I am ordering a sealed system to include compressor, access valve, non dye drier, FC evaporator, RC evaporator, oilless gauges, Orion board,, CNOTE-AUTHORIZATION. I advised the customer to keep the unit plugged in for the next tech to inspect before completing the sealed system. No water leaks observed during service. Office to schedule return service.; ordrng 1 CNOTE (OILLESS GAUGES) and 1 CNOTE (AUTHORIZATION ) and 1 CNOTE (3 HR JOB) and 1 TJ90SF8404 (ACCESS VALVE ) and 1 W10865322 (evaporator) and 1 W10903340 (compresso
Near Austin, TX 78733
Tyler B.
Job Details: 06/04/2019
OVEN KITCHENAID KODE507ESS04 "Arrived on site for unit door not straight, arrived and found top door crooked, door is installed correctly, but sits crooked , removed door and cover and found no issues with hinges but found the frame had been epoxied on crooked, u it will need door assembly to complete repair.; ordrng 1 W10774423 (glass-door)"
Near Manor, TX 78653
Steve C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is not drying. Tested the unit and found the heating element is turning on but weak air flow to the outside. Removed the lint chute and found lint build up is clogging the air flow. Removed all the lint build up and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near New Braunfels, TX 78132
Kevin
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW8640BW1 "arrived on site, found washer is noisy during spin cycle, found a large coin in between drum and basket. After removing it washer now sounds normal. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTE204GPS0 "Arrived on site and inspected dishwasher and found motor is not running during wash cycle. Replaced washer motor and it is now operating properly. No water leaks from connections at time of service, job complete."
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 Arrived on site and found blower wheel is making contact with flapper and rattling. Removed flapper and reset wheel into location and rattling has stopped. No further repair is needed at this time. Job complete
Near , TX 78641
James
Job Details: 06/04/2019
WINE COOLER KITCHENAID KUWR204ESB0 Arrived on site and inspected unit for level. I found the the lower left corner of door is rubbing on cabinet. Checked unit for level and found they the unit will need to go up on left side slightly to be level but it will cause the door to hit the cabinet on left side and not close. I found the both cabinets lean to the outside near the top and the counter runs just to the high side of level on left side. Instructed customer of findings and that with the installation I am unable to perfectly level due to the opening being out of square and how tight the opening is to the unit. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 Arrived on site for water spilling inside freezer door and also through the dispenser area. The customer turned the icemaker off and the problem went away while the icemaker was turned off. Performed multiple checks and determined that the icemaker is not cycling properly thus spilling the water. Replace icemaker and all water connections are dry.
Near Liberty Hill, TX 78642
James
Job Details: 06/04/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site and found dispenser is not dispensing rinse aid. Held plunger open and no rinse aid was released. Installed new dispenser and tested. Unit tests good. Job complete
Near Austin, TX 78702
Wesley
Job Details: 06/04/2019
DISHWASHER KITCHENAID KDTM404EBS0 Arrived onnsite and found DW not filling or draining. Found bad control. Replaced control. Unit now operating as designed.
Near Temple, TX 76502
Arthur B.
Job Details: 06/04/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived onsite for customer complaint of front load washer getting error code F3E1 and not starting. Removed top and manually released lock. Removed clothes and ran diagnostics. Found error codes F3E1 (Water Level Error), F8E1 (Low Water Flow). Removed front door and removed drain trap. Found extensive debris in trap. Removed all obstructions. Reassembled. Blew through pressure hose. Found good flow. Cleared error codes and ran manual. Unit fills,washes,drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Pflugerville, TX 78660
Wesley
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Ordering diffuser to repair open diffuser door allowing all fridge items to freeze. ; ordrng 1 W11317276 (DIFFUSER )
Near San Marcos, TX 78666
Kevin
Job Details: 06/04/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site and inspected microwave and found display is not operating, replaced control board and it is now functioning normally and heating properly. Job complete."
Near Kyle, TX 78640
Robert
Job Details: 06/04/2019
DRYER MAYTAG MED5500FW1 Arrived on job for complaints of no power. Found the socket bad will need electrician to complete.
Near Del Valle, TX 78617
Joseph C.
Job Details: 06/04/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived on site for “not drying or heating” complaint. Inspected unit and found high limit thermostat to be blown, due to obstructed vent line. Removed and replaced thermostat. Left unit unplugged and free of vent line, until venting can be cleared. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy."
Near Round Rock, TX 78665
Tyler B.
Job Details: 06/04/2019
MICROWAVE GE JVM3160EF1ES Replaced grill and tested good,"
Near Canyon Lake, TX 78133
Brandon
Job Details: 06/04/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 "Arrived on site to replace dispenser motor, after replacing, found power going to motor was not correct, ordering controls. ; ordrng 1 CNOTE (AUTH) and 1 W10388236 (panel-ui) and 1 W10446514 (electronic control)"
Near Austin, TX 78751
Joseph C.
Job Details: 06/04/2019
RANGE WHIRLPOOL WEG515S0FS0 "Arrived on site for “door fascia has come loose from door glass” complaint. Inspected unit and found screw that holds inner door panel to upper trim piece to be wrong one and too long. Cut screw down to let top trim fit snuggly against inner panel, so that door glass will not drop out, again. Unit checks good. No leaks detected, at time of service."