"Arrived on site and inspected washer and found saved error codes for Motor fault, motor unable to reach target rpm, unbalanced load. Found loose harness at connection to control board and after resetting it washer is operating normally. Washer is off-balance and used feet to correct this. Discussed correct loading and detergent usage with customer, job complete"

"Arrived on site for customer complaint of of FL burner not lighting properly, found unit tested good at time of service, gave customer tips on how to light more efficiently, instructed customer how to clean cooktop, all functioning properly at time of service."

Arrived on site for DW not draining. Entered into diagnostic mode and received drainage error code. After checking the filter I gained access to the bottom of the machine and found that the drain pump had seized. Replaced drain pump and tested machine. Unit is now working as intended

"Arrived on site to inspect dishwasher pods not dissolving. Upon further inspection, I placed the unit in diagnostics and tested. When the motor was to come on it failed. I removed and replaced the motor assembly and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for customer complaint of Audi console not responding, I found failed console, I replaced console, unit tested good."

Arrived back on site to install previously ordered part.Removed and replaced the main control and discovered the NEW control was missing the P4 connection part.

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from bottom of inner door.

"Arrived on site and found timer is not progressing, replaced it and dryer is now operating properly, job complete"

"Arrived onsite for washer not getting adequate water. Upon inspection found failed inlet valve. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete"

Arrived on job for complaints of no or low pressure. Found the filter used is GE substitute if I install bypass the water flow is normal.

"Arrived onsite for washer not completing a cycle. Upon inspection found stored error code F7E6 motor fault. Ran auto test and unit would not agitate. Inspected underneath unit and found actuator arm jumped cam loop. Per service pointer W11531483 will need to replace actuator. Ordering actuator, office to reschedule.; ordrng 1 W10913953 (actuator)"

Arrived on site to install previously diagnosed parts. I installed the new outer door and nameplate. I then confirmed with the customer it looked aligned and damage free. The customer confirmed it looked good. Call complete.

"Arrived on site for no ice. Ran diagnostics,removed cover found broken grid cutter wire,unit passed fill,recirculating and drainage,ice forming on evaporator plate. Diagnosed unit will only need a new grid cutter,replaced grid cutter assembly.

Arrived onsite for refrigerator water dispensing and handle issues. Upon arrival found unit dispensing water properly. Notified customer that unit does not have continuous supply of cold water. Once the reservoir is cleared the incoming water will be at room temp unit given time to cool. Also both boor handles were loose. Tightened and tested. Unit is functioning properly. Job complete

Arrived on site to test unit for gas leak. Found gas coming from valve. Replaced valve test unit and unit test good job complete. No leaks present at this time.

"Arrived on site to install previously diagnosed and ordered parts. Due to the unit not cooling, I removed and replaced the compressor and installed an access valve onto the compressor and UV drier and vacuumed the system. The repair held pressure and I installed 5.5oz of R134a refrigerant and monitored pressures. Unit held pressures and I inspected the evaporator and found all coils beginning to frost as designed. Advised customer to allow the unit to cool for approximately 24 hours before its completely cool and appropriately 48 for ice to make. No water leaks observed during service, job completed."

Arrived on site to test unit for unit not drying. Test unit and found element working correctly but dispenser not dispense yet dry. Replaced dispenser test unit and unit test good job complete.

Arrived on job for complaints of not starting. Found the latch not working properly. Replaced lath house and tested. No leaks detected at time of service

"Arrived on site to install customer provided fill tube heater. We gained access to the fill tube heater and replaced it with new. When we removed the fill tube we found the insulation deteriorating in the cabinet. We used silicone to seal the fill tube from both the fresh food section and the freezer section. We reassembled the unit, and found it working as designed.

Arrived on site to install previously diagnosed parts. I installed the new sump and motor and then tested the unit. I observed the bottom of the unit with the toe plate off for any leaks. No leaks observed at the end of service. The unit is also now running as designed.

"Arrived on site to replace freezer door, after replacing, unit tested good."

"Arrived on site for customer complaint of unit leaking water and freezer frozen over, found air leak coming from defrost drain line, and drain line clogged. I removed drain line, cleared clog, and silicone to seal drain line, unit tested good. Instructed customer to clean out all moisture before turning unit back on since unit was not fully defrosted yet."

"Arrived on site and homeowner says there is not enough water during wash cycle. inspected washer and found no saved error codes, Ran all functions in Manual Diagnostics and everything checks good. Ran a calibration cycle and completed properly. discussed water usage and loss expectations with homeowner. Discussed correct amount of detergent to be used on each cycle. Washer is operating as intended

"Arrived on site for customer complaint of unit not powering on, found power to unit tested good, found power from main control to UI console tested good, found failed UI console. Ordering UI console, and bringing back other parts just in case further repairs are needed.1; ordrng 1 Cnote (Office to reschedule)"

Arrived onsite for unit giving an LF error code. Tested unit. Found that the hot water from wall was not turned on. Turned on hot water. Tested unit through diagnostics once again. Unit passed with no issues. No leaks at this time.

Arrived on site for a microwave with a door that would not close. Upon further inspection I found the interlocks in the closed position while the door was open. I gained access to the interlocks and moved them back to the open position. I then opened and closed the door roughly 50 times to verify it would not happen again. The unit is now working as designed. I advised the customer this was most likely due to slamming the door and advised him on the best way to close it.

Arrived onsite for unit have ice frozen the bin and the cap for the filter release is broken. Upon further inspection for the ice bin. Found that the shaft was not making contact with the motor to turn the auger. Looked at the filter cap release and found that the cap is broken and can no longer grip the filter to pull it out. ; ordrng 1 WP2188917 (shaft) and 1 WP2260518B (cap-filter)

Arrived onsite for unit not washing dishes. Tested unit. Motor would not kick in to spin and wash. Replaced sump and motor. Tested unit. Unit tested good. No leaks at this time. Job complete

"Arrived onsite and found unit is operating as designed at the moment, however occasionally the unit will stop cooling and the ice and water functions do not work, and then it will correct itself. Ordering the main control to repair. ; ordrng 1 W11196400 (Orion board)"

"Arrived on site for washer not advancing past wash cycle. Upon arrival entered diagnostics and found F8E1 error code (long/no fill). Upon further testing found cold side inlet valve not allowing water into machine. Replaced water inlet valve. Reassembled and tested unit. Unit working as designed. No leaks before, during, or after repairs. Call complete."

Arrived onsite and cleared ice that had formed in fill cup. Unit is now operating as designed. Issue first occurred when another company had come and cleared the lines

Arrived on site for Food Freezing in Refrigeration Section - Side by Side Refrigerator. Placed in diagnostics and fridge is running as designed. Customer had items on the shelves hanging over the rear section of each shelf blocking the air circulation causing items on the top shelf to get too cold and freeze. Removed items from hanging over shelves to allow proper air circulation. Checked return port to ensure it wasnt blocked. Return port looked good. Adjusted dampener to cold instead of coldest setting to prevent items on top shelf from freezing. Explained keeping items away from the vents on the top shelf will help and prevent items from freezing. Job completed.

Arrived on site for Clicking Noise - Gas Dryer. Placed in diagnostics and no error codes came on. Voltage is good and dryer is heating as designed. Placed thermocouple to get temps. Dryer heats to 205 and cools to 120 then gas valve turns on to begin heat cycle and cool down as designed. Had customer confirm the noise was not the gas valve clicking to light flame. Customer stated the noise was the basket spinning and making the noise thats considered normal after she identified it for me. Noise is basket spinning and all sounds are normal. No repair needed. Job completed.

"Arrived on site to No Heat dryer at Unit 135. After putting the machine into diagnostic mode I received an F4E4 error code. L2 voltage After checking the voltage at the terminal block I found there was 120v through L1 and L2. Then gained access to the bottom panel of the unit, there was a large amount of lint in the bottom of the dryer indicating a venting issue. Found thermal fuse and safety devices good, but found element open. Element likely failed due to excessive lint and lack of airflow. Replaced element and tested, found unit working as designed. Vacuumed lint from unit. Advised customer that lint screen needs to be emptied every load, and regular vent cleanings. Call complete."

"Arrived on site for refrigerator leaking water and doors not aligned. Inspected unit and work. Tested dispenser operation and found ice intermittently getting on ice door. Found water dispenser operation working as designed. Inspected ice door and found door sealing and no gaps between chute. Found unit unleveled. Adjusted unit to align doors. Spoke with customer on user care guide and dispenser operation. All tested good, no water leaks detected during service."

Arrived on site for Water Filter Stuck - Can't Remove - Built-In Refrigerator. Found end cap missing from current filter. Was able to remove filter but once new filter was installed the filter head began to leak. Removed filter head and installed new filter head. Installed customers filter and no leaks detected. Recommended customer purchase every drop filters due to off brand filter gaskets tearing. Left new end cap for customer to use on all new filters going forward. No leaks detected. Purged new filter. Job completed.

Arrived onsite to install previously diagnosed parts. I installed the drain pan and added shims. I installed the pantry UI harness. I reassembled the unit and found that the pantry UI was not needed. I tested the unit and it is working as designed. I advised the Customer to monitor the unit to make sure it reaches optimal temps in a day or 2. Job complete.

"Arrived on site for no water or ice. Diagnosed power harness not fully seated to water valve causing to power to energize water valve solenoid,installed harness correctly to valve tested water dispenser passed ran icemaker through a cycle water filled icemaker"

"Arrived on site for washer giving LF error. Upon arrival found errors codes F3e2, f2e1, f0e4 in diagnostics. After further testing I found the cold side water valve wasnt allowing water in. After installing new inlet valve I was able to reassemble and test unit and found unit is fully functioning as designed. Call complete"

Arrived on site to follow up on stuck key error F2E1. Replaced control and ribbon cable and tested function. Found aperture resolved. Also replaced due to previously replaced console arriving dented. Unit is now working as designed.

"Arrived on site for dishwasher starting and stopping and not draining. Inspected unit and work area. Found no power to unit. Found circuit tied into light switch. Powered unit on and performed diagnostics mode, found error code F6-E4 float switch. Monitored test cycle operation and found not draining. Found knockout punch has not been removed from garbage disposal. Removed punch and continued with test cycle. Found element drawing 7. Amps. All tested good, no water leaks detected."

"Arrived onsite for vent hood making weird noise in high speed. I confirmed the complaint. I replaced the motor but the noise remained. I found the units installation to be the issue. The left side is sagging due to the mounting screws stripping in the wood and the noise is coming from the up in the vent, it sounds to me like the air hitting a piece of tape the wrong way. If I lift up and push up on the unit the noise goes away. I advised the customer to have the builder correct the installation."

"Arrived onsite and found unit operating with failed module, replaced spark module. All checks good. Unit is now operating as designed."

Arrived on job for complaints of not cooling. Found the refrigerator warm and the thermostat not responding. Replaced thermostat and test.

Arrived on site to replace previously ordered parts for washer. Replaced lid switch and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

"Arrived on site for a refrigerator creating ice sickles around freezer door. I checked the temps and found the RC at 40?F and the FC at 2?F. Upon further inspection I found a small air leak on the top left corner of the door. I used my heat gun to reshape the gasket and silicone adhesive to repair the tear. I advised the customer of the silicone and he said it was okay, for the new gasket I was going to install was damaged. I advised the customer to keep the door closed for several hours to let the gasket shape. Unit is working as designed. Call complete."

"Arrived on site to inspect range cooktop temps. Upon further inspection, the customer advised that when using the right 2 burners on high then turn them down, the burners stayed on and never turned off/down. I tested all burners and found them operating as designed. Customer advised that it charred their food/pot. I retested the front right burner and tested for approximately 5-10 mins on high then turned it down and it turned off, but once the sensor read the temp, the element came back on. I advised the customer that the unit is operating as designed and no repairs are needed at this time. I recommended that when using the burner on high and they wanted to turn it down to a simmer, to switch the pot/pan to another burner until the hot burner could cool enough to a simmer heat.

"Arrived on site to diagnose a refrigerator that is not producing ice. Fill line frozen again. Contacted tech line and spoke with Anthony. He advised all parts check good, and to raise freezer temp. Set freezer to 3 and insulated filltube heater to insure proper heat transfer. All checks good and no leaks were found at time of service. File# 7730772520"

"Arrived on site to replace cover, after replacing cover, unit tested good."

Arrived onsite and repaired unit by replacing failed burner. All checks good. Unit is now operating as designed.

Arrived onsite for unit having broken wheels. at the unit and noticed the right wheel was broken replaced wheel. Still needed to replace left wheel assembly as well. Office to reschedule

Arrived on site to test unit for f9 error code. Found bad control board replaced board test unit and unit test good job complete.

Arrived on site for range needing previously diagnosed main control as well as broil element. After installing both needed parts I was able to reinstall both new parts and found unit now fully functioning as designed call complete.

Arrived onsite for washer not responding. As per prior diagnosis I installed the UI and ran diagnostics. I found multiple stored error codes. One in particular was for lid latch failure. I found the bottom left hinge of the of the lid was cracked and would sit down out of position. This caused the latch to fail. I tried pushing down on the lid to try and get it to latch but it would not respond. The console would flash F5 and turn its self off. I am ordering the lid(W11259006) latch(W10810403) requesting AUTHO for repair for additional parts. Office to R/S; O-emld tckt

Arrived on site for a dryer making a loud thumping noise. I ran the unit and it sounded as if the tub was rocking back and forth. I gained access to the tub and found it not sitting on the wheels properly. I took the tub out and adjusted it. I then ran the unit again and the sound was no longer present. Unit is working as designed. Call complete.

"Arrived on site for refrigerator that?s hardly making ice and lost temperature in the freezer section. Inspected unit and work area. The customer advised that the day after they called in about the refrigerator, the unit self corrected and has been running and holding temperature properly. He did advise that the unit is leaking from the icemaker area and running down the front of the door. Check the freezer in the freezer was at proper temperature. Found no evidence of any defrost issue of any kind. Ran the unit through a harvest test and found the icemaker heater seemingly not working as the motor was having to bust the ice out of the mold. Found a gasket issue on both sides of the ice door due to ice buildup.Per the service pointer on Frost and dripping at the facia, ordering the facia heater, icemaker, and ice door for repair. Due to the customers complaint of an issue with cooling for that one day, also ordering UI and will return with control. Office will need to contact the customer about a return date due to multiple parts coming from different regions.; ordrng 1 W10549591 (door-ice) and 1 W10878995 (cntrl- UI) and 1 WPW10553630 (escutcheon) and 1 WPW10764668 (ice maker)"

"Arrived on site for I've noticed that the clothes do not move position during the wash cycle. The drum fills and not agitating--the drum will fill but the clothes just sit there --clicking noises the clothes just sit there in water until the rinse cycle begins. A couple of times, the clothes were wet at the end of the cycle and I had to use the spin cycle to remove the water. There are loud clicking noises as well. Placed in diagnostics and Motor fault came up. Removed dust cover and found actuator not inside cam mount. Removed actuator and installed new actuator. Cleared error codes and ran manual diagnostics to high speed spin then heavy agitation. Washer spun and agitated as designed. Placed in auto diagnostics and washer completed all cycles without issue. No leaks detected. Job completed."

"Arrived on site to inspect unit for not making ice correctly, upon inspection found the tray was cracked and causing leaking. Replaced icemaker and tested unit for operation. Complete"

Arrived onsite to install data temperature log

Arrived on site to diagnose a washer that is not filling with water. Found faulty valve assembly and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

Performed diagnostics mode and found error code F1-E7 no heat and F6-E4 float switch. Monitored test cycle and found leaking at sump assembly. Removed unit to access sump assembly. Removed failed sump and installed new. Reinstalled unit and installed. Performed diagnostics mode and monitored test cycle. Checked for hot temperatures at end of cycle. All tested good, no water leaks detected."

Arrived on site to diagnose a refrigerator that is slow to produce ice. Found ice bin full at time of service and advised customer that ice cubes may have been caught in bail arm. No further repairs needed and no leaks were found at time of service.

"Arrived on site to inspect unit for knocking sounds, upon inspection found the knocking sound only happened when ice was being harvested. Sound is ice tray cracking as programmed. Complete"

"Arrived on site to diagnose dryer with dead console. Performed diagnostic on unit and found power good At control, and lights on inside the unit. Only console is unresponsive. Replaced console and verified unit is functioning and heating. Unit working as designed. call complete."

Arrived onsite for washer not completing cycle. Upon arrival put unit in diagnostics and found stored error code for F5E2 Lid lock fault. Ran calibration test and auto cycle test and lock was functioning properly. Ran normal load test and unit is functioning properly. Ran drain and spin and was functioning properly. Error could have been caused by latch interference. Instructed customer to insure lid is completely closed when starting a cycle. Unit is functioning properly. Job complete

"Arrived on site to test unit for error code f8e4(open overflow/float switch). Found bad switch. Replaced switch, tested unit, unit works good. No leaks detected. Job complete."

Arrived onsite and found unit oven ignition able to be corrected with proper electrode adjustment. Ordering burner heads and caps to repair an issue with ignition of large front burners. ; ordrng 2 WPW10515455 (Burner heads)s and 1 W10881749 (Caps)

"Arrived on site to inspect unit for not making ice correctly, upon inspection found the unit not making ice to full capacity, found the emitter not allowing full production which was just replaced, ordering control, emitter and receiver. Office to reschedule ; ordrng 1 W10258520 (RECEIVER ) and 1 W10518658 (cntrl-elec) and 1 W10518659 (cntrl-elec) and 1 W10738538 (cntrl-elec)"

"Arrived on site and inspected refrigerator and found ice buildup from air gap in freezer, found doors are sagging. .; ordrng 5 WR01X10710 (Shim washer)s and 1 WR12X22426 (Center hinge) and 1 WR13X10457 (Lower hinge) and 1 WR02X13143 (Lower hinge pin)"

"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a metal rattling noise. I disassembled the unit and found the idler pulley with grease buildup and not rolling properly, the 2 rear rollers axles were gunked up with debris and not rolling properly, the belt is fraying and the venting tube was loose. I removed and replaced the tension pulley and belt. Removed the rollers and cleaned the axles and re-installed the rollers. Cleaned the lint from the unit and reassembled the unit. Retested and the unit it is operating as designed. No lint observed at the end,of service, job completed."

"Arrived on site for no lights in fresh food. Found pantry lights working main led module not powering on,tested switches passed voltage to led module diagnosed unit will need led module ordering led module and control in case needed ; ordrng 1 W11333374 (Led module) and 1 W11043763 (Control)"

Arrived onsite and found f2 e3. Pressure system error. Ordering pressure switch to repair. Customer has control if it is needed. System repeat error after clearing and test during first regular cycle. ; ordrng 1 WPW10448876 (Pressure switch)

"Arrived on site to test unit for FC door not sealing properly. Found bottom of FC was a huge sheet of ice. FC evap drain was clogged causing ice to form and preventing door from closing properly. Removed obstruction, tested unit, unit works good. No leaks detected.

"Arrived on site and replaced all parts diagnosed on previous visit, interlock kit is incorrect for this model. microwave thermal fuse still fails. Spoke with SW who recommended ordering transformer and correct interlocks.; ordrng 1 Wpw10693025 (Magnetron) and 1 Wpw10693025 and 1 W11256462 (Diode) and 1 W10850446 (capacitor) and 5 W10138793 (Fuse)s and 1 W11433682 (Interlock) and 1 W11433683 (Interlock) and 1 W11446747 (Transformer)"

Arrived on job for complaints of dishwasher leaks. Found the sump and the motor leaks will need to replace both to complete. ; ordrng 1 WD18X213 (inlet sump)

Arrived on site to diagnose an ice machine that is not producing. Found cutter broken. Cutter will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W10919199 (Grid)

"Arrived back on site to install previously ordered parts.Removed and replaced the freezer harness and main control, which was programmed to code 12 on customers unit.Unit came on and began cooling.I advised the customer to place a bottle of water inside the freezer and wait approximately 24 hours for the water to freeze.JOB COMPLETE"

Arrived on site for a refrigerator leaking from the back. Upon arrival the customer stated that another company already diagnosed the IM fill tube heater was the issue and causing the fill tube to freeze up. They found the water leaking from the fill tube in the back. Upon further inspection I found the line to the filter head was leaking and cracked down by the valve. We need to splice the line with 5/16 couplers in order to put a new plastic water supply line in. Ordering couplers and supply line. Authorization ended on valve and IM. Installing those as well in case of weeping valve. Office to reschedule.; ordrng 2 WR02X11330 (Water Tube 5/16 Fitting)s and 1 5/16plasticwatersupplyline (5/16 plastic water supply line) and 4 Authoonicemakerandvalve (Autho on IM and valve)s

Arrived on site and inspected front right element issues.Found the infinite switch was defective.Removed and replaced it.Job complete

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the magnetron, capacitor, diode, transformer & damper. Tested unit and it is operating as designed. Once placed back on the wall, I tested again and it continues to operate as designed. Job completed."

"Arrived on job for complaints of water in refrigerator section, found the cover frozen will need cover and have it defrosted to complete. ; ordrng 1 W10889841 (cover-evap)"

Arrived on job for complaints of clothing stuck underneath agitator. Removed agitator and removed clothing. Replaced agitator. No leaks detected at time of service

Arrived on job for complaints of no ice. Ran diagnostics and found E2 code ran harvest and it didn?t complete. After replacement test operation. No leaks detected at time of service.

"Arrived on site to install previously diagnosed and ordered part. Due to the elbow at the water line and valve leaking, I moved and replaced elbow and tested. I found that the actual copper water line is leaking at the backside of the nut that connects the line to the valve. I advised the customer that they would need to have a plumber repair the copper line as I dont have the tools to do such. I recommended that the customer consider replacing the copper tubing with braided hoses and would need at least 6-8 feet of hose due to the distance between the dishwasher and plumbing under the sink. I turned the water off to the unit for safety and advised the customer to not use the dishwasher or turn the water on until the water line has been repaired. No water leaks observed at the end of service, job completed."

Arrived on job for complaints of not keeping oven to temperature. Found the igniter not working correctly after warming causing temperature to drop.

Arrived on job for complaints of drawer not able to open and deli control not working. Found the evaporator cover in refrigerator frozen. Recommend replacement of fan kit for defrost issue. Pulled deli control and compartment full of water and wires rotted off from corrosion. Will need control deli door and fan kit to complete.

Arrived on job for complaints of squeaking noise in washing cycle. Ran diagnostics and suspension squeaking. Replaced suspension and test.

Arrived on job for complaints of broken glass. Found front glass broken. Replaced front glass.

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that theyve been finding small puddles of water at the front of the unit at the bottom of the RC door. Also, there is condensation building up in the top back left corner near the damper area. I placed my flashlight on the top shelf in the RC section and closed the door and found a small gap in the RC door gasket at the top left corner. Using my heat gun and some foam, I reshaped the gasket and tested and the door is sealing properly. I recommend that the customer leave the RC door closed for a few hours or allow the gasket to shape to the door/chassis.No water leaks observed during service, job completed."

"Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately it began to make a squeaking noise. Disassembled the unit and found the drum rollers were not rolling. I removed and replaced the rollers and tension pulley roller and cleaned the axels and cleaned out the lint. Reassembled the unit and retested and unit is operating as designed. No lint observed at the end of service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the bake element failure, I removed and replaced the bake element and tested. Unit is operating as designed.

"Arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested. Unit dispensed water into the tub and the motor failed to come on. I advanced through testing and the dispenser, drain pump and element all operated as designed. I removed and replaced the sump/motor assembly and retested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on job to replace front glass found the glass order glass without stainless piece ; ordrng 1 WPW10330079 (glass-door)

"Arrived on site to inspect dryer not working and having a burnt smell. Upon further inspection, I raised the top panel and found the thermostat had shorted. I replaced it with a tester and retested the unit and it continues to not function. Tested voltage to the unit and its getting 245V at the wall and terminal block. Tested voltage to the timer and it is showing 0V. Job completed Should the customer want to proceed with repairs, the timer and thermostat will be needed."

"Arrived on site to install previously diagnosed and ordered part. Per previous service techs diagnosis, I removed and replaced the microwave main control and tested. Unit is operating as designed.

"Arrived on site to test unit for not responding. Found control board was receiving proper voltage but not sending voltage to panel. Replaced control, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site to test unit for error code f6e2(miscommunication).

"Arrived on site to inspect washer not filling with water. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F7E5 & F8E1. Cleared the codes and continued with testing. I found the cold valve is not opening all the way and will need to be replaced. The unit completed diagnostics after the valve being tested. I am ordering the valve and office to schedule return service. No water leaks observed during service.; ordrng 1 W11210459 (Inlet valve)"

"Arrived on site to test unit for leak from underneath. Found unit was completely out of level causing leak from bottom of door. Left side was sitting on power cord. Secured cord properly, leveled unit, unit works good. No leaks detected. Found drain hose was over stretched causing hose to pinch on disposal drain causing unit to drain slowly. Advised maintenance to use an extension to ensure proper draining. Job complete."