Arrived onsite for previously diagnosed parts. Installed parts and tested unit. No water leaks detected during service.

"Arrived on site to inspect refrigerator freezer ice maker leaking water. Upon further inspection, I disassembled the FC section and tested the ice maker. I found the IM leaking from the front right screw on the bottom side of the tray. I removed and replaced the ice maker and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

Arrived onsite for a refrigerator to replace previous diagnosed parts. I replace the compressor and drier. I installed an access valve. I vacuumed the system and charged it with 48 grams of R600. I tested the unit and found it cooling down and working as designed. Unit was in the shop and not connected to a water supply. Call complete.

Arrived onsite for not making ice. Upon arrival inspected ice maker and found switch is in off position. Turned ice maker on and unit began ice harvest. Unit is operating as designed. Job complete

Arrived onsite for a dishwasher to replace the previous diagnosed parts. I replaced the UI and the console. I tested the unit and all is working as designed. There were no water leaks present at the time of service. Call complete. W14L061DPL1.

Arrived on site to test unit for door no closing. Test unit and found loose switch holder. Secured holder correctly replaced switches test unit and unit test good job complete.

"Arrived on site and found no saved error codes, customers new complaint is a squealing noise during the highest spin. Disassembled rotor and stator assembly and didnt find any issues. After reassembling ran spin again and noise has stopped. Job complete"

"Arrived on site And inspected range and found display is failing. I replaced it and it is now working properly, job complete"

"Arrived on site and found wash motor is not running, Replaced wash motor and dishwasher will now complete a diagnostic cycle, job complete"

"Arrived on site to test unit for no lights in FC, tested unit found failed LED module, replaced module, lights are now working, job complete"

"Arrived on site to replace previously diagnosed clutch and stator, replaced parts per tech line but could not get it to agitate or spin, tested voltage to stator and found it getting a burst of 120VAC and then gradually decrease, replaced control and tested unit is now going through diagnostics cycle, ran spin and agitate multiple times in component activation with no issues, unit is now running as designed, if issue persists will need to call tech line for further diagnostics at this time job complete"

"Arrived on site and found saved error codes F3E3, F7E4 set washer into a diagnostic cycle and found Gear case has failed. Disassembled washer and replaced gear case and slider. After replacement washer will not complete the diagnostic cycle, job complete"

Arrived on site to test unit for gas smell test unit and could not find any gas leaks. The builder was there when testing job complete

Arrived on site to test unit for left front burner taking to long to ignite. Test unit and found clogged burner head. Secured burner head test unit and unit test good job complete.

Arrived on site to diagnose an oven that inspector report said out of calibration. Tested oven temps and found no issues with temps. All is working properly at this time and no further repairs needed.

Arrived on site to diagnose a washer that is making unusual noise. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and normal operating noises to expect during cycling. No further repairs needed and no leaks were found at time of service.

Arrived on site to replace door for refrigerator. Replaced rc door and all is working properly at this time. No leaks were found at time of service.

Arrived on site to test unit for unit giving error code of console disconnected. Did a hard reset on all the boards test unit and unit test good job complete.

Arrived on site to diagnose a range with F3 E0 error. Found loose wiring connection at sensor connection to harness. Rewired sensor properly and all is working properly at this time.

"Arrived onsite and tested unit for no power. Found poor connection at outlet. Corrected. Unit also had disconnected inlet water valve, repaired by restoring power to valve, all else checks good. Unit is now operating as designed."

Arrived onsite and found unit had pinched water line and was not producing water or ice. Found unit operating as designed otherwise.customer had unit unplugged for cleaning. All else checks good. Advised customer on repair and on possible condensation leaking.

"Arrived onsite for refrigerator not dispensing water. Upon arrival inspected unit. Found frozen reservoir. Thawed line and unit is now dispensing. Notified customer that due to fridge being empty and on colder settings the line will freeze. Put control on level 2. When fridge is fully stocked the temperature can be adjusted back to ideal. Also running the dispenser frequently will allow line not to freeze over. Unit is functioning properly, no leaks present at this time. Job complete"

Arrived onsite for faulty compressor. Pierced system to verify clear lines. Filter dryer was in good shape. Recovered refrigerant. Replaced faulty compressor and dryer. Ran nitrogen to check for leaks and clear lines. Pulled vacuum and held. Charged per spec. Power unit and compressor is running. Recommended customer place a bottle of water in the freezer section and monitor temperature. Bottle should freeze and remain frozen for 24 hrs before stocking fridge. Job complete

Arrived on site for bottom trim not sitting correctly. Found trim bent . Replaced trim . Part is sitting more flush . No other issues found . Job complete

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found a clicking noise as the drum turned and it appeared to be coming form the front right roller area. I disassembled the unit and retested and verified that the noise is coming from the front right roller. I removed and replaced the roller and retested and unit is operating as designed. I demonstrated for the customer as well. No lint observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the leveling legs and tested the unit. Unit is operating as designed and is leveled. No lint observed during service, job completed."

Arrived on site and replaced previously diagnosed main control board. Replaced board and was not able to to get compressor to kick on to cool RC. Found RC evap thermistor was reading 35 degrees when absolutely no frost pattern was present. Spoke with Techline and was advised to replace RC thermistors. Replaced thermistors and powered unit and compressor instantly turned on and frost pattern developing on evap with no signs of restrictions. No leaks detected. Job complete.

Arrived onsite for unit not filling. Upon arrival found detergent at bottom of unit ran unit and only got a small amount of water. Found kink in fill hose. Corrected hose and test unit. Unit now fills correctly. Unit is operating as designed. No leaks present at this time. Job complete

"Arrived onsite for washer inlet valve not closing. On inspection tried to shut off water valve to the unit. They are stuck open, customer is calling a plumper to fix issue. She will call us back when it is fixed.

"Arrived on site to test u it for tripping breaker, tested unit found faulty switch housing and shorted switch, unit has service pointer to fix this issue

"Arrived on site. Customer defrosted unit removed evaporator cover,disconnected harness found broken pin and corroded pins in liner harness called tech support per tech support

Arrived onsite for Not Tumbling or Spinning. Upon arrival ran diagnostics and there are no error codes. Disassembled unit to inspect heating circuit. Found fracture in element and blown thermal fuse. Found lots of lint in cabinet and lots of lint blocking vent hose. Need to replace element and thermal fuse. Cleaned and cleared all lint. Replaced element and thermal fuse. Test unit and unit is operating as designed. Job complet

"Arrived on site and replaced previously diagnosed drain pump. Removed trim nails and reassembled, unit now working as designed. No leaks detected.

"Arrived on site for loud noise while dispensing water and filling icemaker. Replaced back water valve,water line and reducing valve noise has reduced. Customer still with noise advised customer replacing shut off valve due to corrosion on valve

Arrived on site. Installed end cap and lid customer provided replaced both fresh food door gaskets checked door seals good.

Arrived onsite for water valve leaking into tub during standby. Completed repair and tested for leaks. Unit is now operating as designed. Leak free. Advised customer on repair.

"Arrived onsite and advised that for ongoing long fill error, cold water valve should be replaced. Complete valve replacement. Unit is running leak free and error free at time of service. All checks good. Unit is now operating as designed."

Arrived onsite for a washer that is leaking. Upon inspection I found that the Garmin spray nozzle. Was spraying some water over the tub ring and would run down the sides if the chassis and would build up in the bottom trim and overflow. I installed the noise and found some hard water buildup that was disrupting the flow of water causing the issue. I corrected the and tested the unit and found that it was operating as designed.job complete.

"Arrived on site to possible install previous diagnosed part. I gained access to the gearcase and inspected the slide, I found it intact and no oil leaking on it. I gained access to the control and tested drain pump, lid lock and valves, I found them within range. I replaced the control and and ran a calibration. I ran a diagnostics cycle and found the unit working as designed.

Arrived on site to test unit for broken cooktop. Replaced cooktop . Test unit and unit test good job complete.

Arrived onsite for dishwasher not draining. On inspection went to drain unit the drain was cavitaing while try to drain. Replaced the drain pump put the unit in diagnostics mode and the motor started making a clicking noise. Replaced the pump assembly and re ran the unit in diagnostics mode. The unit is operating as designed. No water leaks detected during service

"Arrived on site and found no ice production, freezer temp is 2 degrees icebox temp is 19. found no errors in test 56, tests 57, 45, 36, and 15 pass. While on hold water is freezing in tray, Spoke with techline and Checked test 56 again and it is now showing E5. tech line recommended replacing icemaker 7735162963

"Arrived on site and found oven is showing control panel is locked. Control panel will not clear, will not enter diagnostic and power cycling has no effect. A new control panel will be needed

Arrived on site and inspected dishwasher and found it would not drain. Sound drain hose is clogged with food and after clearing it dishwasher it will now drain properly

Arrived on site to test unit for left rear burner turning off when going to low. Adjusted the valve test unit and unit test good job complete.

Arrived on site to test unit for broken front glass. Replaced glass unit test good job complete.

Arrived on site to diagnose a dryer that will not turn on. Found only half power at wall outlet indicating electrical issue in home.

Arrived on site for dishwasher not cleaning the dishes well. Upon arrival confirmed issue. Found no errors In Diagnostics. Found signs debri back flow from disposal. Also found spray arms slightly clogged leading to improper water circulation. Went over methods for safely removing and cleaning dishwasher with manufacture safe recommendations with a proper cleaning cycle. Unit functioning as designed. Call complete

"Arrived on site for dryer not starting after it was powered on. Upon arrival confirmed issue. Ran tests and checked hardware under drum but found no failures. Found diagnostics had f4e4 sealed. Tested control and found l2 relay voltage issue and control no disturbing power properly. After getting customer autho I made repaired, reassembled, and tested unit. Found dryer fully functioning as designed. Call complete"

Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak at evap and it will need to be replaced to complete repairs. Cap tube is aluminum and lockrings will be needed for repair. Office to set return appointment for 2 hours.; ordrng 1 W11407409 (Evap) and 1 Lokringkit (Lokring kit) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 Lokringcouplings (Lokring couplings) and 1 2hourjob (2 hour job)

"Arrived onsite for unit tripping breaker. Upon arrival inspected polarity and is correct. Unit Tripps breaker as soon as you plug unit in wall outlet. Inspected control and found breaker does not Tripps when J2 connector is disconnected. Replaced motor and still Tripps breaker. Contacted SW and SW recommended ordering Control, harness, shifter, lid switch, strike, drain pump. Office to reschedule ; ordrng 1 W11170319 (Control) and 1 W10903238 (Harness) and 1 W10913953 (Actuator) and 1 W10837741 (Strike) and 1 W10682535 (Lid switch) and 1 W10919003 (Drain pump)"

Arrived on site for SXS fridge with the door light staying on. I found out we received the wrong m&s. It is a quad door fridge. I inspected the unit and work area. I found the UI would lock itself. I tested the magnetic door switches and found them working. I am ordering the panel UI. The office will reschedule when we have eta on the parts.; ordrng 1 W11430637 (Panel ui)

Arrived onsite for washer not spinning. On inspection the agitator is way out of balance and the tub is leaning on the front right. When diagnostics mode it makes a chirping noise and if you push the agitator up into the right the noise goes away. Ordering suspension and agitator assembly. Returning the gearcase and parts. No water leaks detected during service.; ordrng 1 285565 (Wash plate assembly) and 1 W10780045 (Suspension)

"Arrived onsite to install previously diagnosed part. Upon arrival I installed the console. And tested unit and found that the bottom Oven was not heating I am ordering control, control without power supply, and the bake and broil element. I attempted to connect to WiFi the unit would connect but it is as though it doesnt see that it is. I advised the c to contact the WiFi team. Office to reschedule ; ordrng 1 W11261167 (Control) and 1 W11261169 (Control without power supply) and 1 WPW10260252 (Broil element) and 1 W11545804 (ELMNT-BAKE)"

"Arrived on site to inspect washer leaking water during cleaning cycle. Upon further inspection, I found the unit pulled out of its space with the hot water hot disconnected. Customer moved the dryer and placed the washer back in its space to test. I reattached the hot water hose and placed unit in diagnostics showing no error codes. Continued with testing and monitored the underside of the unit (bottom of drum, drain pump/hoses, and found no signs of a leak during testing. I removed the back panel and found where water/detergent and leaked onto the chassis and down the back panel to the bottom right corner of the unit (photos). I removed the front panel and inspected the drain pump, hoses and bellow and found no signs of leaks. Customer advised they have a water softener system and provided samples of the cleaner and detergents they use. I found the cleaner was too much for a water softener system and it possibly causing too many suds and causing the water to leak out the vent tube at the top of the drum and go to the back of the unit. I recommended the customer cut the cleaner in half and try a cleaning cycle and if the unit leaks again to contact our office and schedule service. No water leaks observed during service, job completed. ; O-emld tckt"

"Arrived on site for washer shutting off and on , also contol lights fading and dancing . Ran diagnostics no 0-2, 1-2,2-1 codes . Passed lock , fill, and agitate . When going into spin unit would shut down control light would flicker and dance and motor would hum but not spin. Replaced control and stator . Same thing happened . Tested resistance on motor and found motor had failed . Ordering motor ,another control and cap . Called safety . Same ref #. No water leaks detected at time of service. Call to set return. ; ordrng 1 W11026785 (Motor) and 1 W10803588 (Control) and 1 W10625046 (Cap)"

Arrived on site for control not responsive or flickering . Customer also is having issues with time having to be reset . Ran diagnostics got 2-1 error code . Keypad is non responsive at times . Ordering console . As far as time issue did instruct oven does have to be connected to WiFi . Left WiFi team number if they have issues connecting. Call to set return ; ordrng 1 W11105007 (Console)

"Arrived on site for a washing machine thats not filling. Inspected unit and work area. The customer advised that when they start a cycle, the unit wont even spin and will complete the cycle before water even feels. Ran into through diagnostics and found an F7 E5 (shifter fault) error code. Tested unit and manual diagnostics and was able to get the unit agitate but Im not able to get the unit to spin as the agitator was the only thing spinning. Checked underneath the unit and found the slider broken. Ordering the slider and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10734521 (Slider)"

"Arrived on site and inspected microwave and found no power showing. Replaced both interlocks and control, No other parts prescreened, fuse checks good. Power wheel flicker when harness connecting filter board to control board is pulled on/moved. Sent a short video to KB/service management. Will bring back filter board, harness, Magnetron, capacitor, and diode. Replace all parts on next visit; ordrng 1 W11335495 (Capacitor) and 1 W11222648 (Diode) and 1 W10754299 (Magnetron) and 1 W10531156 (Filter board) and 1 W11350916 (Harness)"

Arrived on site for a dishwasher that will not start a cycle. Inspected unit and worked area. Did confirm the customers complaint as the whole control panel was dead. Check voltage going to the user interface and found 14 V from the outside wires and 5 V from the inside wires going to the user interface indicating that control was good but the user interface was bad. Ordering the user interface assembly and the office will need to contact the customer about a return date due to an out of stock and PSP item.; O-emld tckt

"Arrived on site to test unit for no light under unit, tested unit found no light socket not receiving proper voltage, control has failed, ordering control office to reschedule ; ordrng 1 W11552018 (Control board)"

"Arrived On site for washer not completing a full cycle and spitting out the clothes all the way per customer on arrival. Upon arrival confirmed issue and found the following error codes F6e3, f7e7, f7e3. Found ACU not sending proper voltage to stator or clutch for agitation and spin but worked fine on other test settings. Will need office to reschedule once availability of parts is known.; ordrng 1 W11510463 (Acu) and 1 W11568984 (Lower harness) and 1 W10897050 (Stator) and 1 W10905022 (Clutch)"

Arrived on site to test unit for tripping breaker. Found white wire to gas valve pinched between cover and cabinet. Put electrical tape on exposed wiring and replaced control. When unit plugged in breaker tripped instantly. Reset breaker and unit is now powering on and not tripping. No signs of grounding out on harness and voltage correct to unit. Was advised by whirlpool Techline to replace harness and if issue persists breaker would need to be replaced. Office to reschedule. SR#7735160016; ordrng 1 W11173616 (Power cord) and 1 W11628776 (Harness)

Arrived on site to test unit for shutting off intermittently. Found all fuses tested good. Motor will stop spinning and unit says its still drying. Needing motor and blower wheel. Office to reschedule. SR#7735154132; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)

"Arrived on site to test unit for water leak, tested unit found gasket not sealing properly causing water to leak, also customer stated that UI has lights that are already out, ordering UI, customer will monitor and if leak persists, will let us know on return visit, ordering part, office to reschedule ; ordrng 1 W11460962 (Panel UI)"

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was dishwasher leaking from corners. I ran a diagnostics cycle and found no leaks and no stored error codes. I then ran a pro wash and found leaks. I could not pin point where it was coming from. I tried leveling it I tried reciting the tub gasket and nothing helped. I called techline spoke to Travis SR#7735153362 and sound to order tub seal and door seal. Im also going to order the inner door. Leaks where observed during service. Office to contact CX when parts are available.; ordrng 1 W11483553 (Tub gasket) and 1 W11606677 (Door seal) and 1 W11559689 (Inner door)"

"Arrived on site for washer not cleaning properly . Got 7-4 Error code . During wash test unit very loud . Found oil on stator and cabniet . Ordering gearcase ,slider clutch ,stator rotor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11185701 (Gear) and 1 W10905025 (Slider) and 1 W10905022 (Clutch) and 1 W10636382 (Bolt) and 1 W10006482 (Rotor) and 1 W10006483 (Stator)"

"Arrived onsite and installed ACU with JZ and determined it was a defective control and not compatible with the unit. Verified the model and serial, ordered the correct part. Did verify function of the rotor/stator. Only the control should be needed to complete repaiR, 2 man; ordrng 1 W11322901 (ACU)"

Arrived on site to diagnose a refrigerator with light not working. Found failed door switch and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

Arrived on site to diagnose a dishwasher that was not draining. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service and job is complete.

"Arrived on site for dryer making a squealing noise. I inspected the unit and work area. I gained access to the interior cabinet and found the guide wheels that the basket sit on are seized and dont spin freely, along with the belt pulley.

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that water is leaking from underneath the unit. I pulled t(e unit;it out and inspected the RC drain tube and found it badly clogged with debris. Removed the debris and tested and it is clear now. I removed the front toeplate and found the harness at the bottom left corner of the FC door is damaged (photo).No water leaks observed at the end of service. Office to schedule return service. ; ordrng 1 W11130210 (Ice door)"

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer provided a photo of the water on the floor at the front right center area. I pulled the unit out and inspected the drain tubes and both were clear of debris. Removed the front toeplate and found dry water streaks on the inside of the toeplate on the right side. I removed the bottom drawer in the RC section and found a small amount of water at the bottom of the RC section and so,e at the bottom right side of the evsp drip pan. I removed the fan scroll and did not see any signs of frost build up. Reassembled the unit and recommended that the customer get photos of the bottom of the fan scroll/evsp cover if the unit leaks again. When removing the drawers from the RC section, I found the snack pan had a broken wheel and was difficult to remove. Also found a small dent near the bottom center section of the FC door (photo). Customer advised they have an open maintenance list with the builder and the door is on the list. I am ordering the snack pan and scheduled return service. No water leaks observed during service.; ordrng 1 WPW10542037 (Snack pan)"

Arrived onsite for dishwasher that is leaving a film on the dishes. Upon arrival I put unit into diagnostics mode and found code stored for the detergent dispenser. I then ran a cycle and found found that the unit was producing too much suds as I did not add any detergent Prior to the test. upon further inspection I found that the detergent dispenser was leaking rinse aid. I Double checked the heating circuit and found that it was good ; ordrng 1 W11032769 (DISPENSER)

"Arrived on site for cooling complaint in fresh food section. No ice build up on evaporator cover,ran diagnostics fan powered on thermistor reading open diagnosed unit will need both thermistors,ordering thermistor parts ordrng 2 W10316760 (Thermistor)s"

"Arrived on site for microwave intermittently heating. I inspected the unit and work area. I pulled the unit from the wall and tested it. I found it not heating. I gained access to the microwave control and tested relay 4903, I found the relay opening and power being sent to the inverter. I tested the neutral line from the filter board to the inverter and found continuity, indicating the secondary switch, and thermostat are good. I gained access to the magnetron and found it not shorted to chassis and the terminals are reading properly. I installed the new inverter and retested the unit. The new inverter is bad and is throwing a fault code. I am ordering a new inverter.

"Arrived on site to test unit for water not circulating, tested unit found motor not receiving any voltage, split door and checked voltage at the control no voltage sent to wash motor, need control to fix issue, after the replacement of control wash motor can be tested fully, if issue persists recommend replacing motor as well, ordering control

"Arrived on site for no cool. Powered unit on,removed evaporator cover found small trace of oil on evaporator,removed compressor cover no heat from discharge tube diagnosed a leak in the system ordering a new evaporator,compressor,drier and 3 way valve. Parts covered by manufacture sealed system warranty, ordrng 1 W11492867 (Evaporator) and 1 Wow10143759 (Drier uv) and 1 W11506635 (Access valve) and 1 W10832994 (Compressor) and 1 W11580434 (3 way valve)"

Arrived onsite for a washer that is not going into spin. Upon inspection I found that the hub teeth had worn away due to the fact the I could turn the basket and the wash plate separately tho theyre supposed to be locked together. ordrng 1 W11252784 (WASHPLATE) and 1 W10820039 (HUB)

Arrived onsite for unit not heating and timer not progressing. and found unit operating with gas valve shut off after having remodeling in the Landry room. Determined that all else is in good working order including the timer function.

Arrived onsite for washer not rinsing properly. Upon arrival inspected unit. Found low flow from valve. Replaced valve and flow was restored fully. Also reminded customer of amount HE detergent to use. Unit is functioning properly. Job complete

"Arrived on site. Replaced defective ice container,found unit not cooling correctly found dye on manufacture joint,repaired leak and replaced drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. ; used 1 Wpw10143759 (Drier) from stock"

Arrived onsite for electronic range with a front right burner thats not adjusting temps when you change it on the keypad. Upon inspection and several tests I found the unit operating as designed. The duel zone burner heated normally at its highest setting and then pulse on and off at its lowest like it should. Job complete

Arrived on site to test unit for unit not draining. Test unit and found plug still on at disposal. Removed plug test unit and unit test good job complete.

Arrived on site to test unit for console not working properly. Found loose connection. Secured connection and tested to 350. Unit now working as designed. No leaks detected. Job complete.

Arrived on site for washer not turning on. Upon arrival confirmed issue and found control not disturbing power correct ply and showing signs of corrosion on control. Found no other hardware failures during tests and replaced control. Found washer functioning as designed. Call complete

"Arrived onsite to install previously ordered parts. Replaced motor W10890624, capacitor W11428524, and actuator W10913953. Calibrated unit . Test unit and unit now operates as designed. Job complete"

Arrived onsite for dryer not heating. Upon arrival inspected unit. Unit powered on but no heat. Disassembled unit and found failed heating element and cutoff. Replaced both. Tested unit and unit is now functioning properly Job complete

"Arrived on site to test unit for handle falling off, tested unit found that the stubs are loose causing handle to wobble, tightened stubs installed handle unit is now functioning properly, no leaks detected job complete"

"Arrived on site to check washer for not draining. Upon arrival customer stated unit had been working properly. No repairs needed at this time, job complete"

Arrived onsite for washer that is showing the ul error code on any sized load. Upon arrival I ran a quick wash cycle with some clothes in the unit and found that the unit operated as designed. I checked the suspension and found that they where good. The drain pump had good water flow at time of testing and the drain hose was installed properly. I advised cx on detergent use as over sudsing could cause the symptoms she made known time at this time (sd showing up at times when using the unit and the cloths not spinning out properly). Unit operating as designed job complete.

"Arrived on site and inspected freezer and found at this time it is quiet, customer has a video of it making a rattling noise while running. Customer says noise is intermittent. Inspected compressor and found mastic has come off and Capillary tube is very close to dryer. It could possibly be vibrating together. Repositioned both and added mastic back. Also inspected evaporator and fan and did not see any issues here. Customer says they are able to stop vibration by putting a hand on the door. Set front seat down lifting up freezer. Could not duplicate customers noise experience at time of service call, job complete"

"Arrived onsite for burner not getting hot enough. On inspection found the big burner had a 75 orifice installed, there was 165 laying in the orifice tray. Installed it and it was to much flame. I had 125 that I installed and it was just the right size of flame. Tested unit and showed CX the new flame. No gas leaks detected during service."

"Arrived on site and inspected dishwasher and did not find any error codes. Ran A diagnostic cycle and everything is working properly. There is no rinse aid in dispenser and recommended that customer at this to assist water sheeting away from dishes. Also recommended running hot water before starting dishwasher. No further repair is required at this time dishwasher is operating as intended, job Complete"

"Arrived on site for refrigerator not dispensing water. Upon arrival confirmed issue and found proper water flow between cutoff, filter and valve to ice maker. Found inlet valve not allowing any water to pass through with a stable 120 connection. Replaced valve and reassembled and tested dispenser. Found no leaks and dispenser fully functioning as designed call complete"

Arrived onsite for a washer that the water temp is reversed. Ms stated that when the washer is set on the cold setting there was steam coming out of the door causing the console to sweat. I found the hoses reversed at the fill valve. I found the customers hot water wall valve handle missing and I could not get a wrench on the stem because the two wall valves are so close together. I advised the customer to call a plumber and have new style wall valves put in and have them reverse the hoses at the washer. I advised once that is done to use the machine and then if there was still an issue to call us back. Call complete.

"Arrived on site for noise complaint. Ran diagnostics diagnosed loud noise from pump,replaced defective pump ran diagnostics all test passed. REPAIR COVERED BY MANUFACTURE WARRANTY.(CNOTE!!)"

Arrived on site to test unit for unit not heating. Test unit and found bad magnetron capacitor and diode. Replaced all 3 parts test unit and unit tes good job compete.

Arrived on site to diagnose an oven that is not heating up to proper temperature. Tested unit and found calibration correct and no further repairs needed.

"Arrived to inspect flame height issue. I found two of three outputs from the regulator were operating normally and inspected the bake system further. I found debris within the orifice and after removal, the unit operated as designed and heated/cycled correctly. Operational test good, no gas leaks of the unit detected during service. Warranty applied."