Service History 82

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT108FZDM07
Near Round Rock, TX 78681
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose refrigerator not cooling in both sections, I gained access to the back of the unit and found that the compressor is not active, i gained access to the capacitor and start device, I replaced the start device and now the unit is operating properly as designed. Job complete."
We serviced a
MAYTAG WASHER
Model MVWX700XW2
Near Austin, TX 78737
Robert
Job Details: 10/22/2021
Arrived on call to drop off part
We serviced a
WHIRLPOOL DRYER
Model WHD5090GW0
Near New Braunfels, TX 78132
Andrew
Job Details: 10/22/2021
"Arrived on site to test unit for long dry cycles, tested unit found heat pump assembly completely clogged.
We serviced a
WHIRLPOOL WASHER
Model CHW9150GW1
Near New Braunfels, TX 78130
Andrew
Job Details: 10/22/2021
"Arrived on site to test unit for error code f25(tachometer error). Found m13 connection came loose. Secured connection, ran diagnostics, unit now working as designed. No leak detected. Job complete."
We serviced a
GE DISHWASHER
Model PDT715SYN0FS
Near Georgetown, TX 78626
Justin
Job Details: 10/22/2021
"Arrived on site for a dishwasher not heating. Upon arrival the customer stated the unit was also leaking. I gained access to the bottom of the unit and found a puddle of water. I could see the unit leaking from the seal at the sump to the motor. I then put the unit into diagnostics mode and tested all loads. I found the heater relay clicking and sending voltage, but not drawing amperage. This indicates an open element needing to be replaced. I am ordering the seal to return and replace with the element. Returning with the control to test the unit for heat after element is installed. Office to reschedule. ; ordrng 1 WD08X25471 (Motor and Sump Seal)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS04
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2021
Arrived on call to replace previous diagnosed part. After installation test operation ran oven at 300 for 15 minutes.
We serviced a
KITCHENAID REFRIGERATOR
Model KRSF705HPS01
Near Austin, TX 78738
Brandon
Job Details: 10/22/2021
"Arrived on site for customer complaint of of noise issues, found right side door cam failed, I replaced cam, the noise in the door went away, but there is more noise coming from right rear castor, ordering parts. ; ordrng 1 WP67005149 (Roller) and 1 Cnote (2 techs needed) and 1 67006434 (Axle) and 1 Cnote (Office to reschedule)"
We serviced a
KITCHENAID REFRIGERATOR
Model KSRX25FTSS01
Near Kempner, TX 76539
Tyler
Job Details: 10/22/2021
Arrived on site for refrigerator needing previously diagnosed parts. Upon arrival I siliconed in the cracks around door mold where bucket sits. Also replaced motor and dispenser kit. Reassembled and tested dispenser. Found it sealing as designed and no longer allowing air to ice bucket. Informed customer to give unit 24 hrs to refill bucket and give time for silicone to cure. Call complete
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Temple, TX 76502
Al
Job Details: 10/22/2021
"Arrived on site and inspected dryer clanking noises. Confirmed the complaint and found screws and jewel lodged in the door gasket. Also the rollers, belt and pulley were aged and defective causing different noises. Replaced the above listed items, reassembled and unit tested properly to customers satisfaction. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model GAFZ30FDGB02
Near Kempner, TX 76539
Tyler
Job Details: 10/22/2021
Arrived on site for refrigerator building up frost in top of compartment. Upon arrival found unit at 0 degrees. After further inspection I found outter liner upper righ5 hand corner separating. Also found top of door bowing in downward causing door gasket not to seal properly. Informed customer we would need to reschedule once availability of parts is known.; ordrng 1 W11233211 (Door) and 1 Silicone (Clear) and 1 W11507571 (Handle) and 1 W11496889 (Main control box)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF954CIHZ00
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/22/2021
Arrived on site for water leaking from filter head. Inspected unit and work area. Found filter head stripped and causing to leak when correct filter was installed. Found filter house door broken. Will need to replace filter housing and head. ; ordrng 1 W11347066 (FILTER DOOR)
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Belton, TX 76513
Al
Job Details: 10/22/2021
Arrived on site and inspected F8E4 Float switch open error code. I removed and replaced the defective float switch. Job complete
We serviced a
WHIRLPOOL WASHER
Model WFW6620HC
Near Belton, TX 76513
Al
Job Details: 10/22/2021
Arrived on site to inspect washer not responding or powering on. Confirmed the complaint and put the unit into diagnostics mode and it powered on. I ran diagnostics and unit tested properly. Started a quick wash customer cycle and unit tested properly. I advised the customer to purchase a surge protector for the unit due to all of the electronic components. Job complete customer can access all cycles of the unit without any issues.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA80SAKZ0
Near Austin, TX 78746
Leonardo
Job Details: 10/22/2021
Arrived on site for broken spray arm. Checked unit and found lower spray arm was broken. Replaced the lower spray arm. Unit tested good. Job complete. No water leaks found at this time.
We serviced a
KITCHENAID COOKTOP
Model KCGS550ESS01
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose cooktop with knobs falling off of the unit, upon arriving the customer informed me that the bezels are not in place and are loose due to failing adhesive, he also informed me of the center burner head screw having rust and two of the burner heads that have corrosion. I am ordering both burner heads, the screw and enough bezels to cover if any have adhesive issues upon return. Office to schedule return service for when the parts arrive. ; ordrng 1 W11226732 (Screw) and 1 WP8286815 (Right front burner head) and 1 WP8286814 (Right rear burner head) and 8 W10853046 (Bezel)s"
We serviced a
WHIRLPOOL RANGE
Model WEG745H0FS0
Near Austin, TX 78717
Justin
Job Details: 10/22/2021
"Arrived on site for a range with a gas leak. Upon arrival the customer stated the back left burner flame is to low and when on the low setting the flame would sometimes go out, and that the gas to the burner would still be on. She also stated that the one year inspector informed her the burner was not working properly. I found the valve on the burner good, and just needing the flame height adjusted at the knob. I adjusted the flame height and it is now working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose a dishwasher that is leaking underneath, I put the unit into service diagnostics and ran the unit in a diagnostics cycle, I found evidence of water but no leak physically observed during the diagnostics cycle, the customer informed me that the unit is leaking from the front, I found that the lower spray arm is clear but creating a tidal effect causing water to come out of the front of the unit, I am ordering the lower spray arm and the element just in case it is leaking from the element though not observed. Office to schedule return service when the parts arrive. ; ordrng 1 W10837249 (Spray arm) and 1 W10703867 (Heater)"
We serviced a
WHIRLPOOL COOKTOP
Model WCG97US6DS00
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose center burner not operating properly as designed, I gained access to the center burner and confirmed with the customer that the burner has been intermittent, I cleaned the valve and replaced the burner cap and head and now the unit is operating properly as designed. Job complete."
We serviced a
MAYTAG DRYER
Model MEDX655DW
Near Round Rock, TX 78664
David Z
Job Details: 10/22/2021
"Arrived on site to resolve issues with dryer cycle. On arrival customer advised me that the unit does start, it just runs indefinitely and the timer does not advance in cycles. Ordering new timer to resolve, since it does not tick forward. Office to schedule return when we have parts for refrigerator as well. ; ordrng 1 WPW10642928 (Timer)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite to install previously diagnosed parts. I installed the heater element and tested the unit. The unit is working as designed at this time and no leaks detected during time of service. Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSS48QJB00
Near Austin, TX 78734
Luis
Job Details: 10/22/2021
"Arrived on site for door issues. Found fresh food door not closing,diagnosed lower hinge screw to door obstructing closure and preventing door from closing,secured screw fully into door,checked door operation good,remolded gasket seal.
We serviced a
GE COOKTOP
Model PGP990SEN1SS
Near Austin, TX 78738
Brandon
Job Details: 10/22/2021
"Arrived on site for customer complaint of FR burner not lighting, found failed switch harness
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB00
Near Lakeway, TX 78734
Luis
Job Details: 10/22/2021
"Arrived on site for no cool. Found evaporator incased in ice diagnosed unit not entering a defrost cycle unit will need a new main control,ui and defrost thermistor.
We serviced a
KITCHENAID ICE MACHINE
Model KUID508HPS00
Near Austin, TX 78703
Luis
Job Details: 10/22/2021
"Arrived on site for unit making too much ice. Diagnosed a defective bin thermistor,replaced bin thermistor"
We serviced a
GE WASHER
Model GTW330ASK1WW
Near Pflugerville, TX 78660
Justin
Job Details: 10/22/2021
"Arrived on site for a washing machine stopping the cycle a few minutes after starting, and the unit not spinning. I put the unit into diagnostics mode and found stored error codes 19 for UI state time out, 26 for out of balance, 27 for water left in tub after cycle, and 7 for max fill-pressure error. I then activated each component separately and found them working as designed. I ran the pressure test and found it running as designed. I gained access to the bottom of the unit and it was in good shape. This indicates a faulty control. I replaced the control and calibrated it to the correct model per the tech sheet. The unit is now running as designed, but the color options on the control are not working. I am ordering another control and will also order the pressure sensor to install. Office to reschedule. ; ordrng 1 WH22X32357 (Control) and 1 Research (Pressure Sensor)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204ESS3
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/22/2021
"Arrived on site for dishwasher leaking water. Inspected unit and work area. Removed toe plate and found no signs of leaks. Removed door panel and found no signs of leaks. Performed diagnostics mode, no error codes. Monitored test cycle and found leaking at diverter. Will need to replace sump assembly to complete repair. Removed failed sump and installed new. Performed diagnostics mode and tested operation. All tested good, no water leaks detected during service.
We serviced a
GE OVEN
Model JVM1870SK04
Near Georgetown, TX 78633
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a microwave that is not venting properly. Found retractable grill assembly broken preventing proper airflow through unit..; ordrng 1 WB07X10476
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 10/22/2021
Arrived on site to install previously diagnosed part. Removed damaged sump and motor and installed new sump and motor. Tested for leaks. No leaks detected. Ran normal wash cycle to ensure the washer was not failing and giving the same result as it initially was. With dishwasher closed and turned off it sits idle. When dishwasher has a cycle started it runs and drains as designed. If the dishwasher is ever opened while the dishwasher is running to add dishes you must press start with the door open to get the dishwasher to start the cycle again. If the the door is closed and you press start the dishwasher will not start. Referred to users manual for the restart process. Dishwasher running as designed. Job completed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHB
Near Lockhart, TX 78644
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not drying dishes, upon inspection found the unit was working correctly and the element heated normally. Tested pump and found no issue. Instructed customer on proper use. Complete"
We serviced a
WHIRLPOOL RANGE
Model WFE320M0EW2
Near Austin, TX 78702
Jacob
Job Details: 10/22/2021
Arrived onsite for the cook top on light staying on and the front left burner was getting warm on its own. Upon further inspection found that the far right switch was bad and keeping the light on. Replaced switch also got authorization to go ahold and change the switch for the front left burner. Tested the unit. Unit tested good. No issues at this time.
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFB4
Near Austin, TX 78750
Justin
Job Details: 10/22/2021
"Arrived on site to install previously diagnosed parts. I installed the new harness. I could not test the unit properly, for it was in the maintenance garage, and the power cord to it burned out as well. The unit is now as designed. Call complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/22/2021
"Arrived onsite and found unit not producing ice and ice maker motor will not run in diagnostics. E2 error. Ordering icemaker to repair. ; ordrng 1 W11294907 (Icemaker)"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Georgetown, TX 78633
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a washer that is not cycling properly. Found actuator not connected to cam assembly and replaced it with updated part. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Austin, TX 78747
Leonardo
Job Details: 10/22/2021
Arrived on site to replace knob switch for right front burner. Replaced right front burner switch. Unit tested good. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTE334GPS0
Near Austin, TX 78757
David Z
Job Details: 10/22/2021
"Arrived on site to follow up on dishwasher that was not running wash motor due to failed diverter. Removed old sump assembly and installed new sump and motor. When testing the unit and reassembling, I found corrosion on the connectors to the drain pump and diverter, but none extreme. When I ran the unit I hear popping coming from the drain pump and saw a little smoke come out of the connector. Drain pump board appears to have also been corroded. Ordering a harness and drain pump to resolve. Office to schedule with AUTHO approval. ; ordrng 1 WPW10531320 (Drain Pump) and 1 W10889943 (Wiring Harness), states that autho needed"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS
Near Round Rock, TX 78665
David Z
Job Details: 10/22/2021
"Arrived on site to diagnose dishwasher that isnt cleaning dishes or opening dispenser. Ran error codes and found F5E1, F6E1, F8E2. Error codes match a slow fill and drain motor electrical issue. Unit is filling slowly and timing out unless door is opened multiple times. Ordering a new fill valve and drain motor to resolve. ; ordrng 1 WPW10327249 (Inlet Valve) and 1 W10914557 (Drain Pump)"
We serviced a
KITCHENAID OVEN
Model KEBC107KSS03
Near Austin, TX 78703
Leonardo
Job Details: 10/22/2021
"Arrived on site to replace glass on oven. Replaced both glass. test unit,unit test good.Job complete"
We serviced a
WHIRLPOOL WASHER
Model MHW5500FW1
Near West Lake Hills, TX 78746
Kevin
Job Details: 10/22/2021
"Arrived on site and tested unit for not draining properly. Found several clothing items inside the drain pump catch. Removed all clothing items and tested unit. Unit now functioning properly and as designed. , no leaks detected, job complete"
We serviced a
GE REFRIGERATOR
Model GDE25ESKLRSS
Near Round Rock, TX 78681
Justin
Job Details: 10/22/2021
Arrived on site to install previously diagnosed parts. I installed new new evap cover assembly and then tested the unit. The unit was now running as designed with no abnormal noise. Call complete.
We serviced a
LG DRYER
Model DLE0442W
Near Liberty Hill, TX 78642
Lou
Job Details: 10/22/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit and found the element not illuminating the back right corner vent area. I disassembled the unit and tested the components and found the element assembly shorted. I tested voltage at the outlet and got 240V. I removed and replaced the element assembly and retested and unit is operating as designed. No lint observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW6800WL1
Near Austin, TX 78757
David Z
Job Details: 10/22/2021
"Arrived on site to diagnose washer that is going off balance during loads, and seems to be having trouble running loads. Ran unit and checked for bearing play. Found some minor play on the shaft, but no abnormal noises or turbine noises / grinding. I did notice the basket and tub are moving around a lot. Recommended we do new suspension and also replace bearing. Installed suspension and ran unit. Found the movement diminished with no banging on the sides at all with a towel load.Call complete."
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ0
Near Lockhart, TX 78644
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not heating, quoted customer to replace sensor. upon inspection found the unit was not heating due to no voltage at element but all sensor checked out of range. replaced fuse and 2 thermistors from route stock (Tsat 317540). No change in unit. Spoke with SW and checked all wiring, found 120v on L1 and 120 on L2 but across both it had 0 volts. The dryer spun but didnt heat. SW said that a electrician must come out and fix issue.Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF550CDHZ03
Near Lockhart, TX 78644
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not closing normally and causing ice build up. Upon inspection found no gaps in gasket or cuts. Checked positioning of all drawers and found no issues, repositioned gears and found no change, cleared ice and instructed customer to monitor. If problem persists we will order freezer door. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Liberty Hill, TX 78642
Lou
Job Details: 10/22/2021
"Arrived on site to inspect refrigerator door damage. Upon further inspection, I found the left RC door with a small dent and the right FC door with a dent as well. I removed and replaced both doors and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS4
Near Round Rock, TX 78664
David Z
Job Details: 10/22/2021
"Arrived on site to diagnose dishwasher that is not cleaning dishes. On arrival customer had a sump and motor ordered by another company that had diagnosed prior. Unit fills with water, but wash motor never engages. Office to schedule with approval. ; ordrng 1 W10805015 (Pump and motpr), states that autho needed"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Austin, TX 78723
Scott
Job Details: 10/22/2021
"Arrived on site , replaced splutch, motor and belt . Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Lampasas, TX 76550
Tyler
Job Details: 10/22/2021
Arrived on site for freezer they had a damaged door gasket. Upon arrival confirm complaint and replace door gasket in shape it to liner of fridge then verified that there are no leaks at time of service. informed customer to give unit 24 hours to stabilize temps call complete
We serviced a
WHIRLPOOL ICE MACHINE
Model GI1500PHW6
Near Lampasas, TX 76550
Tyler
Job Details: 10/22/2021
Arrived on site for ice machine needing previously diagnosed sealed system repair. Upon arrival confirmed complaint but found evap coil had a leak. Evap coil will need to be approved and availability confirmed before rescheduling with repairs. ; ordrng 1 W10218037 (Evap coil)
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2021
Arrived on call for complaint of front left burner not lighting. Confirm spark is good and gas flowing. Replace burner head and test.
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Austin, TX 78758
Scott
Job Details: 10/22/2021
"Arrived on site for front right element not heating . Checked all connections, found one of spades on element with a bad weld . Replaced element , unit is now heating properly . No other issues found . Job complete ."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF310PAAB2
Near Manor, TX 78653
Matthew
Job Details: 10/22/2021
Arrived onsite for dishwasher not functioning. Upon arrival found no power to dishwasher. Checked outlet and no power. Found unit has shutoff switch. Flipped switch and powered unit. Ran test and unit is functioning. Heating element may not be cycling properly.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Manor, TX 78653
Matthew
Job Details: 10/22/2021
Arrived onsite for washer not completing spin cycle and not unlocking intermittently. Upon arrival put unit in diagnostics and found no stored error codes. Ran auto test and all passed. Checked spin cycle and suspension and all passed. Due to intermittent issues will need control replacement. Ordering control. Office to reschedule ; ordrng 1 W11038689 (valve) and 1 W11417466 (CONTROL )
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Round Rock, TX 78681
Jonathan S
Job Details: 10/22/2021
"Arrived on site to install previous diagnosed parts. Removed failed motor and blower wheel, installed new. Assembled unit and tested operation. All tested good."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near San Marcos, TX 78666
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for clicking sounds during operation, upon inspection found the unit making a weird tapping inside fridge compartment, checked fans and interior with no change, spoke with tech line Sr # 7732061483 Bruce and was told to move the UV drier from vertical to horizontal and the tap would stop, moved the drier and the tapping stopped, ran unit for 10 minutes with no issues. Complete"
We serviced a
WHIRLPOOL WASHER
Model WET4027HW1
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to diagnose stacked washer not locking properly, upon inspecting the unit and putting it into diagnostics I found a fault code pertaining to the lid lock not functioning properly, I followed the tech sheet and found that connector j6 was not fully connected, I reseated the connection and now the unit is functioning properly as designed. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Leander, TX 78641
Taylor M
Job Details: 10/22/2021
"Arrived on site to replace previously diagnosed stop, I accessed the unit and replaced the broken stop, unit is now operating properly as designed. Job complete."
We serviced a
KITCHENAID RANGE
Model KSGG700ESS2
Near Austin, TX 78703
Jacob
Job Details: 10/22/2021
Arrived onsite for unit having a broken glass at the front of the door. Need to get the front door assembly and name plate to replace. Office to reschedule ; ordrng 1 W10839793 (nameplate)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ01
Near Georgetown, TX 78628
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a refrigerator that was overcooling. Found evidence door didn't close at some point causing ice to build and stop fan from running. All parts and components are fully functional at this time and no further repairs needed. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB119WFBM00
Near Austin, TX 78748
Jacob
Job Details: 10/22/2021
Arrived onsite to replace the harness to the unit. Replaced part. No issues at this time. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Leander, TX 78641
Lou
Job Details: 10/22/2021
"Arrived on site to inspect microwave noises. Upon further inspection, I tested the unit with a cup of water and immediately after pressing start, the unit began to make a loud vibration noise. I pulled the unit from the wall and removed the cover and retested. I found the transformer shield and transformer screws were not tightened causing the shield to vibrate on the chassis. I tightened the screws and retested and unit is operating as designed. Reassembled and placed back on the wall and retested and unit continues to operate as designed. Job completed."
We serviced a
AMANA REFRIGERATOR
Model ART308FFDM03
Near Liberty Hill, TX 78642
Lou
Job Details: 10/22/2021
"Arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that hes had the unit unplugged for a while and approximately 3 hours prior to my arrival, he plugged in back in. I found the unit not cooling and when the customer unplugged it and plugged it back in the compressor began to make a loud clanking noise. I tested amp draw to the compressor and got .02amps and it was hot to touch as well. Unit left unplugged for safety. Job completed."
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/22/2021
"Arrived on site to install previous diagnosed parts. Disassembled unit and reassembled parts on new tub. Installed unit and tested operation. All tested good, no water leaks detected during service."
We serviced a
WHIRLPOOL DRYER
Model WED85HEFC1
Near San Marcos, TX 78666
Noah D
Job Details: 10/22/2021
"Arrived on site to inspect unit for not drying normally and vibrating loudly. Upon inspection found the units vent causing loud noises, pressed on venting and vibration stopped, pushed dryer back in and added sound pad,placed vent towards wall with no issue. Complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Buda, TX 78610
Kevin
Job Details: 10/22/2021
"Arrived on site and replaced belt that was diagnosed on previous visit. Installed new belt and tested unit. Unit tested good. job complete."
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Austin, TX 78748
Jacob
Job Details: 10/22/2021
Arrived onsite for unit not washed correctly. Looked under the unit and found that the actuator was not the correct one from the factory. Had an actuator W10913953 from truck stock. Replaced part. Tested the unit. No leaks at this time. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Hutto, TX 78634
Jimmy J.
Job Details: 10/22/2021
Arrived on site for Not Making Ice - Refrigerator. Found just a few cubes inside bin. Temps were set at recommended. Temps inside fridge and freezer were good. Used jumper to harvest ice. Motor was turning very slowly and thermistor was not located in the correct location. At one point the ice motor stopped intermittently then jumped and started turning again. A block of ice did fall but the ice looked very old. Removed ice maker and installed new ice ice maker. Powered back on fridge and ice maker immediately called for water and motor began turning as designed. No leaks detected. Recommended customer dump any ice it produces today and tomorrow it will be safe to drink. Job completed.
We serviced a
WHIRLPOOL RANGE
Model WFC315S0JS0
Near Del Valle, TX 78617
Jacob
Job Details: 10/22/2021
Arrived onsite for unit not able to bake. Looked at the unit and saw F1 error.
We serviced a
MAYTAG DISHWASHER
Model MDB4949SHZ1
Near Taylor, TX 76574
Wesley
Job Details: 10/22/2021
Arrived onsite for not draining. Cleared water out of tub and tested drain and found no voltage from control. Ordering control and returning with drain pump to repair. ; ordrng 1 W11225084 (Control)
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Austin, TX 78702
Jacob
Job Details: 10/22/2021
Arrived onsite for unit having a broken lid. Looked at the unit and saw the lid was broken. Replaced the lid. Tested the unit. Unit tested good. No issues at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Georgetown, TX 78626
Justin
Job Details: 10/22/2021
Arrived on site to install previously diagnosed parts. I installed the new drain pump and control. I then put the unit into diagnostics mode and ran a test cycle. The unit ran through as designed. No leaks observed at the time of service. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30FXSS9
Near Georgetown, TX 78633
Cliff
Job Details: 10/22/2021
Arrived on site to diagnose a dishwasher with a burning smell. Found main control shorted and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service
We serviced a
IKEA MICROWAVE
Model IMH172FS0
Near Austin, TX 78751
Scott
Job Details: 10/22/2021
"Arrived on site , replaced control . Surface light is coming on. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Austin, TX 78746
Kevin
Job Details: 10/22/2021
"Arrived on site and tested unit for no ice. Found no ice production. Found broken wires at the bottom of freezer door. Uploaded picture of broken wires. New door will be needed to correct issue.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Austin, TX 78745
Kevin
Job Details: 10/22/2021
Arrived on site and tested unit for loud screech noise. Replaced cam kit and set washer to run on diagnostic cycle and it still squealed.will bring back all parts to rebuild washer ; ordrng 1 W10752283 (Washplate) and 1 W11026785 (Motor) and 1 W10721967 (Cam kit) and 1 W11239857 (Belt)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53520CS7
Near Dripping Springs, TX 78620
Robert
Job Details: 10/22/2021
"Arrived on call for complaint of noise. Ran test for amp draw. Got 6.7 amps with growling noise. Will need magnetron, capacitor and diode to complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near Austin, TX 78734
Luis
Job Details: 10/22/2021
"Arrived on site for loud noise and freezing in fresh food section. Diagnosed loud noise from damper control,freezing in fresh food due to cold air migrating around damper housing with damper door closed. Replaced damper control added sealer around housing enclosure."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHB00
Near Pflugerville, TX 78660
Wesley
Job Details: 10/22/2021
Arrived onsite and found ice mold cracked and leaking water when filled for new batch. Replaced icemaker. Unit is now operating as designed. Advised customer on repair. All checks good.
We serviced a
WHIRLPOOL FREEZER
Model WZF34X18DW04
Near Leander, TX 78641
Kayman
Job Details: 10/22/2021
Arrived onsite for freezer making loud noise. Upon arrival I confirmed the noise. I found the noise to be coming from the drain pan where the condenser lines run through it. I added a rolled sound pad under the lines in attempt to dampen the sound. After pushing the unit back into place I could still hear a slight noise so I added more sound pad to the front of the drain pan. The unit is otherwise working as designed. Job complete.
We serviced a
WHIRLPOOL RANGE
Model WFG525S0JS1
Near Pflugerville, TX 78660
Wesley
Job Details: 10/22/2021
"Arrived onsite for not heating in oven and found valve not opening for ignition. Determined DSI board was not opening valve and replaced dsi board, unit is now operating as designed. Advised customer on repair. All checks good."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ02
Near Austin, TX 78728
Wesley
Job Details: 10/22/2021
Arrived onsite and replaced triple valve to operate properly per diagnosis. Unit is now operating as designed. All checks good. Advised customer on repair
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIHZ01
Near New Braunfels, TX 78130
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for not dispensing water, upon inspection found no water being fed to door, disconnected tubes and found no water sent past bottom connector. Replaced valves and found no change, found water tank frozen. Ordering part and thermistors for temp issues. Office to reschedule ; (created new UIS, deleted prior attachment to UisID 211540), ordrng 1 W10538994 (Resivour) and 2 W10384183 (Thermistors)s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ
Near Seguin, TX 78155
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for not dispensing water, upon inspection found the door extremely off causing many issues, checked filter and found the customer had a bad filter. Customer must replace filter when checking the issue with leveling found the left side roller sheared causing the screw to just spin with no change, ordering wheel and screw. Office to reschedule ; ordrng 1 W10304660 (Wheel) and 1 2152958 (Screw)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near New Braunfels, TX 78130
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for not cooling, upon inspection found the unit within temp on both sides. Freezer was back to normal and Evap was not showing signs of a defrost error. Took pictures of Evap. Checked deli ui and found no corrosion or board issues, deli drawer cycled normally. Customer will monitor. All functions seemed to be working fine. Complete"
We serviced a
KITCHENAID DISHWASHER
Model KDFE104DSS0
Near Austin, TX 78738
Leonardo
Job Details: 10/21/2021
"Arrived on site for unit not draining. Tested unit for not draining and found debris in the hose, tested drain pump and it was good.Cleared hose of debris and the unit worked good. No leaks present at this time. Job complete"
We serviced a
WHIRLPOOL COOKTOP
Model GLS3665RS03
Near Austin, TX 78730
David Z
Job Details: 10/21/2021
"Arrived on site to install new switch harness to resolve constantly sparking middle burner. On removing and installing new harness, found harness had a pulled out wire. On further inspection I saw rust on the bottom of the spark module and a crack. Tried replacing spark module and cleaned off rust. Tested and found the constant clicking gone. Unit needed module to resolve. Call complete."
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE234GBS0
Near Austin, TX 78702
Scott
Job Details: 10/21/2021
"Arrived on site for dishwasher not powering up. Checked outlet ,no power . Breaker checked normal. Found switch under sink next to disposal switch was turned off . Turn switch on , DW is now powering up. Ran diagnostics all checked normal. No error codes,no leaks detected at time of service.
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near Killeen, TX 76543
Al
Job Details: 10/21/2021
Arrived back on site to install previously ordered parts. R&R the cam and actuator. Reassembled and unit tested as designed. Job complete
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS3
Near Spicewood, TX 78669
Brandon
Job Details: 10/21/2021
"Arrived on site for customer complaint of unit not washing properly, found failed wash motor, I replaced wash motor, unit tested good.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Seguin, TX 78155
Noah D
Job Details: 10/21/2021
"Arrived on site to inspect unit for not dispensing ice, upon inspection found the ice bucket spinning with no movement from bucket spiral. Auger worked normally. Ordering bin. Office to reschedule ; ordrng 1 W11185686 (ICE CONTAINER (MT05))"
We serviced a
WHIRLPOOL DISHWASHER
Model GU1500XTLQ1
Near Hewitt, TX 76643
Jonathan M
Job Details: 10/21/2021
Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced something motor and tested the unit. The unit began to work as designed with no leaks present. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS00
Near Salado, TX 76571
Tyler
Job Details: 10/21/2021
"Arrived on site for refrigerator needing previously diagnosed controls and FC evap thermistor. Upon arrival installed all required parts. Reassembled and found unit functioning as designed. Informed customer to give unit 24 hrs to stabilize temps, as well as another additional 24 hrs to fill ice bucket. Call complete."
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Killeen, TX 76549
Al
Job Details: 10/21/2021
"Arrived on site and inspected dryer taking long to dry properly. Confirmed the unit tumbled and heated, also confirmed the exhaust was blocked causing the drying issues. I accessed the outside vent and unclogged it and unit tested as designed. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWB835DC3
Near Cedar Park, TX 78613
David S
Job Details: 10/21/2021
We serviced a
WHIRLPOOL WASHER
Model WTW8500BC0
Near Killeen, TX 76549
Al
Job Details: 10/21/2021
Arrived back on site and installed the RPS main control and valve. Unit tested as designed. Job complete
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS6
Near Killeen, TX 76542
Tali W
Job Details: 10/21/2021
"On site for microwave having loud popping noise on start up. Replaced magnetron, transformer, capacitor, and diode. Reassembled. Tested with glass of water. No popping noise heard and unit functioning properly. Call complete."
We serviced a
WHIRLPOOL DRYER
Model LER7646JQ0
Near Killeen, TX 76549
Al
Job Details: 10/21/2021
"Arrived on site and inspected dryer not turning. Confirmed the complaint and found the belt was missing. The unit heated, but didnt tumble due to the belt. Ordering the motor and will return with the drive assembly Needs more work ; ordrng 1 279827 (MOTOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHEXTB01
Near Killeen, TX 76542
Tali W
Job Details: 10/21/2021
On site for ice dispenser door not closing all the way. Found tab that holds door pin broken off causing door to hang and not seal properly. Replaced ice door kit. Tested seal and operation of water/ice dispenser. Unit functioning as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model Wed49stbw1
Near Waco, TX 76708
Jonathan M
Job Details: 10/21/2021
Arrived on site for a dryer that is making sounds and is turning off prior to the end of the cycle. The customer advised that the unit will stop turning but will eventually turn itself back on. Checked inside the unit and found the unit completely filled with lint. Found the noise coming from the motor and replaced motor assembly. Cleaned off rollers and reassembled unit. Tested the unit and the unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT519SZDW02
Near Waco, TX 76710
Jonathan M
Job Details: 10/21/2021
"Arrived on site for refrigerator that?s not cooling again. Inspected unit and work area. Found the refrigerator at room temperature in both freezer and refrigerator sections. Checked pressures and found the low side sitting at -2 psi and the high side sitting at 225 psi. Spoke to PR and was advised to see what pressures were at idle with the unit unplugged. Found pressures equalized at 23 psi on both sides. Checked for leaks at all major components including the evaporator, condenser, die dryer, and compressor. Could not find any dye marks anywhere in the unit. The unit will need nitrogen to pressure the system to find any potential leaks. Ordering all sealed system components including a couple extra couplers to isolate the leak. .; ordrng 1 NITROGEN (NITROGEN KIT) and 1 W11092625 (compressor) and 1 W11233073 (condenser) and 3 W11506635 (COUPLER )s"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHW01
Near Waco, TX 76712
Jonathan M
Job Details: 10/21/2021
Arrived onsite for a refrigerator that won?t allow the filter to pop out. Inspected unit and work area. Found the housing broken and replaced the housing. Refitted the filter and the unit began working as designed. Call complete.