Local Reviews

Appliance Express Rated 4.8 out of 5 stars based on 9402 customer reviews

Andy  B.

Andy B.

COOKTOP WHIRLPOOL WCE55US6HB00 Arrived on site for cooktop not heating. Tested and inspected unit and found failed improper voltage. Instructed customer that they will need electrician to fix voltage issues and on use and care and practice for best performance. No repairs are needed at this time.

Near State Hwy 95, Smithville, TX 78957
Kevin B.

Kevin B.

OVEN WHIRLPOOL WGG745S0FS02 "Arrived on site and inspected range and found gas leak on connection to manifold, reset connection and Leaking has stopped. Sent video to CS, job complete"

Near Wilfred Dr, Austin, TX 78744
Kevin B.

Kevin B.

MICROWAVE WHIRLPOOL WMH53520CS5 "Arrived on site and found upper switch is not resetting when doors open. Found metal frame is slightly bent inward and after adjusting door is now operating properly and lights turn on when the door opens. If the issue continues a new interlock kit will be needed per service pointer W11245251

Near Cherry Beam Path, Austin, TX 78744
Kayman B.

Kayman B.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived onsite for dishwasher not drying and spray arm getting stuck on something while washing. Upon inspection I found the spray arm not seated all the way causing it to lean on one side and get stuck on the manifold tube while spraying. I corrected the spray arm and ran a diagnostics cycle. All functions passed including the heater. I explained the importance of using rinse aid and liquid detergent on this unit as well as purging cold water for optimal performance. Unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Artesian Springs Xing, Leander, TX 78641
David S.

David S.

COOKTOP JENN-AIR JGC3536GS00 "Arrived on site for letter fading on the cooktop. I inspected the unit and work area. I found the letters fading on the left side knob fading. I removed the damaged cooktop and installed the new one. .; ordrng 1 INSPECTPART (INSPECTED THE CORNERS PLEASE) and 1 W11043522 (cooktop)"

Near Rolling Plains Ct, Cedar Park, TX 78613
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WFG505M0BS Arrived on site to test unit for insulation sticking out from inside. Moved insulation out of the inner oven. Test unit and unit test good job complete.

Near Sentinel Dr, Austin, TX 78747
Noah D.

Noah D.

RANGE WHIRLPOOL KFDC506JSS00 "Arrived on site to inspect oven for random tones, checked for all functions and found no issues. Customer was having issues with WiFi. Instructed customer to try disconnected in case of connecting issues. Complete"

Near Cypress Rapids Dr, New Braunfels, TX 78130
Kayman B.

Kayman B.

VENTHOOD KITCHENAID KVWB606DSS2 Arrived onsite to install previously diagnosed parts. As I was disassembling the control panel I found one of the screws was badly stripped from install. I am not able to access the components to replace to complete the call. I am ordering screws (see SD quick pic) parts will need to identify the screws. ; ordrng 1 RESEARCH (RESEARCH )

Near Arques Ave, Andice, TX 78628
Brandon C.

Brandon C.

WASHER WHIRLPOOL WTW8120HC0 "Arrived on site for customer complaint of unit getting off balance during cycles with towels or blankets, found front feet needed adjusting, after adjusting unit tested good in drain and spin cycle."

Near Flameleaf Sumac Dr, Los Robles, TX 78738
Leonardo C.

Leonardo C.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived on site to test unit for console not responding. Test unit and found bad console. Replaced console test unit and unit test good job complete.

Near Mesa Verde Dr, Austin, TX 78737
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site to inspect refrigerator freezing foo din the RC section. Upon further inspection, I tested temps in the FC=7 degrees & RC=38 degrees. Customer advised that food has been freezing on the top shelf for a long time and the unit makes noises. I found a sticker at the back of the RC seen that reads blocking air vents may cause uneven cooling and or food freezing on top shelf. I advised the customer of this sticker and recommended that they not push food items or containers all the way back against the back wall of the RC section and it blocks the airflow and any foods in direct line of the airflow will tend to freeze. I tested the diffuser and found it noisy. I removed and replaced the the diffuser and retested and it’s operating as designed. When the compressor comes on, the condenser coils rattle against the bottom panel of the chassis. I placed some pads in between the coils and bottom panel and the rattling stopped. No water leaks ob

Near Newton Dr, Lago Vista, TX 78645
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived n site for refrigerator developing ice on RC evaporator. Inspected and unit and work area. Performed diagnostics mode and found defrost sensor opened. Gained access to evaporator. Removed ice buildup from evap and tested sensor, found opened. Removed evaporator harness and installed new. Added mountable zip tie to hold evaporator in place and longer screw. Used evaporator screw for top tab on mounting cover. Assembled unit and performed diagnostics mode. Ran test 4 and monitored unit. All tested good, no water leaks detected.

Near Bluestem Dr, Georgetown, TX 78633
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found computer is not running defrost cycle often enough in freezer compartment. Changed computer settings to allow defrost to run every eight hours. All is working properly at this time and no further repairs are needed. No leaks were found at time of service.

Near Silver Trail, Round Rock, TX 78664
Paul R.

Paul R.

MICROWAVE KITCHENAID KOCE500ESS09 Arrived onsite for a microwave giving a close door message and having to hold the door closed to keep the microwave running. I found the door hinge screw on the right side loose and the door not lined up correctly on the hinge. I removed the screw and corrected the door on the hinge. I tightened the screw and tested the microwave. The door is closing properly and the microwave works as designed. Call complete.

Near Mogano Cove, Austin, TX 78717
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site and inspected refrigerator and found ice would not dispense, Removed ice bin and found it is not making contact with forks on motor. Adjusted forks and it will now operate properly. Ice is now dispensing, job complete."

Near Tilbury Ln, Austin, TX 78745
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Arrived onsite for unit having ripped gaskets. Looked at unit. Saw that both gaskets had been ripped. Replaced both refrigerator gaskets. Tested unit. No issues at this time. Job complete

Near Veronese Dr, Austin, TX 78739
Tommy O.

Tommy O.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived onsite for dishwasher rack falling off found adjuster was broken and wheel had popped off. Replaced adjusters with an adjuster kit tested unit tested good.

Near Foothills, Leander, TX 78641
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site to install previous diagnosed part. Removed failed FC door and installed new. Tested door operation. All tested good, no water leaks detected."

Near Long Shadow Ln, Georgetown, TX 78628
James C.

James C.

WASHER MAYTAG MVWB835DW3 Arrived on site and tested operation. Found proper 5v dc to ui and harness has proper continuity. Verified proper voltage to unit and attempted diagnostics. Found F6E2 error and would not advance past this point. Unit will need ui and control replaced at same time with new harness to ui. Office to schedule return services due to part availability ; ordrng 1 W11115285 (panel-cntl) and 1 W11199207 (harns-wire)

Near Los Escondidos, Marble Falls, TX 78654
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived onsite and found unit had self corrected. Found that customer overstuffed freezer and had allowed frosting from seal gap. Advised customer on use and care.

Near San Antonio St, Austin, TX 78705
Brandon C.

Brandon C.

REFRIGERATOR KITCHENAID KBSD602ESS00 "Arrived on site to replace busted fill tube, after replacing, unit tested good."

Near Tempranillo Way, Lakeway, TX 78738
Clif L.

Clif L.

DISHWASHER WHIRLPOOL WDF130PAHB1 Arrived on site To diagnose a dishwasher with an upper rack not staying in position and broken silverware basket. Reposition rack rail properly and I am ordering silverware basket. ; ordrng 1 WP8268866 (silverware basket)

Near Coffee Berry Dr, Georgetown, TX 78626
James C.

James C.

RANGE WHIRLPOOL KSEG700ESS3 Arrived on site and tested operation. Found convection fan assembly causing noise issue. Found motor mounts are not straight causing fan blade to rub at bottom of assembly. Unit will need new fan motor assembly to repair. ;

Near Tuscan Dr, Horseshoe Bay, TX 78657
Jacob S.

Jacob S.

WASHER WHIRLPOOL CHW9160GW0 "Arrived onsite to replace motor control to unit. Replaced motor control. Erased error code. No issues at this time. Job complete.

Near Brodie Ln, Sunset Valley, TX 78745
Tommy O.

Tommy O.

COOKTOP WHIRLPOOL WCG97US6DS00 Arrived onsite for cooktop burner knobs not working. Upon arrival found middle and two right knobs were either broken or damaged replaced all three. Job Completed.

Near Lazy River Bend, Cedar Park, TX 78613
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WSR57R18DM00 Arrived onsite for a refrigerator not cooling in either section. I found the compressor running but not pumping any refrigerant thru the evaporator. I unplugged the unit and plugged it right back in and found the overload did trip one time and then the compressor started on the second try indicating there is some refrigerant in the system. I found the evaporator on the right side oxidized badly and I suspect a leak. I explained to the customer that the compressor and evaporator should be replaced.

Near Dayflower Trce, Cedar Park, TX 78613
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRS325SDHB05 "Arrived onsite for refrigerator not cooling, and no water connection. Tested unit and found faulty diffuser. Replaced diffuser and restored air flow to the refrigerator section. Also replaced water tube line from water source to filter. No leaks present at this time. Job complete"

Near Kent Justin Dr, Austin, TX 78725
Robert J.

Robert J.

WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite to test unit for unit not unlocking and unit not running, test unit found faulty water level switch and electric control, ordered water level switch and electric control, office to reschedule.; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10448876 (switch-wl)"

Near Bluffview Dr, Wimberley, TX 78676
Paul R.

Paul R.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived onsite for a refrigerator that’s still not level. I found the back right corner of the floor dipping about a 1/4” causing the issue. A shim will need to be installed under the back right wheel and the refrigerator leveled. Ordering 4387828A shim. . ; ordrng 1 4387828A (shim)

Near Bram Cove, Round Rock, TX 78681
Scott  M.

Scott M.

REFRIGERATOR AMANA ASI2175GRS01 "Arrived on site ,replaced control and diffuser . All checked normal . No water leaks detected at time of service. Job complete ."

Near Pearl Retreat LN, Austin, TX 78753
Leonardo C.

Leonardo C.

DISHWASHER KITCHENAID KDTE234GBS0 Arrived on site to replace seal door bottom. Replaced seal test unit and unit still leaking. Found leak coming from tub found some kind of silicone caulking on tub right from where the leak is coming from. Will need to order new tub WPW10681506 office to reschedule. Willneed 2 hour 2 man ; ordrng 1 2HOUR (2 HOUR ) and 1 2MAN (2 MAN ) and 1 WPW10681506 (TUB )

Near Durwood St, Austin, TX 78704
Wesley P.

Wesley P.

WASHER WHIRLPOOL WET4027HW0 "Arrived onsite and found unit operating as designed. Found customer had concerns with button consistency comparing to dryer start button, but unit is functioning properly with no error codes. Calibrated and reset. Advised customer on findings. All checks good."

Near Ruth Ave, Austin, TX 78757
Tommy O.

Tommy O.

WASHER MAYTAG MVWX655DW1 "Arrived onsite for washer door lock stuck. Found control receiving voltage but not active, UI would not work couldn’t get unit into diagnostics ordering new control. . Job Completed.; ordrng 1 W11116592 (CONTROL)"

Near Bovina Dr, Leander, TX 78641
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived onsite to install previously diagnosed parts. I installed the shelf glass and the bin with slides. Shelving Unit is working as designed at this time. Job complete.

Near Tremont Dr, Cedar Park, TX 78613
Kevin B.

Kevin B.

WASHER WHIRLPOOL WET4027EW1 "Arrived on site and replaced all parts recommended by tech line on previous visit, after replacement this had no positive effect on washer operation. Spoke with tech line again and they now recommend replacing pressure switch. ; ordrng 1 W11129441 (switch-wl)"

Near Blue Ridge Trail, West Lake Hills, TX 78746
David S.

David S.

WASHER WHIRLPOOL WTW8040DW4 Arrived in site for washer not working. I inspected the unit and work area. I found no fault codes in diagnostics mode. I out the unit through a diagnostics cycle and found the lid latch not actuating. I replaced the lid latch and tested the lock. It is now working. I ran the unit through a diagnostics cycle and found it working as designed.

Near Wind Vane W, Pflugerville, TX 78660
Kayman B.

Kayman B.

COOKTOP JENN-AIR JED3430WS01 Arrived onsite to install previously diagnosed parts. I installed the LF switch and tested unit. The unit is working as designed at this time. Job complete.

Near Honeycomb Hollow, Leander, TX 78641
Paul R.

Paul R.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived onsite for a microwave giving a cavity temperature sensor error. I found the mag sensor plugged into P22 instead of P21 causing the error. I connected the mag sensor into P21 and tested the unit. The microwave is working as designed. I cleared all error codes. I advised the customer on getting with the builder to have the electrical J-Box moved behind the oven so the unit can be pulled out of the cabinet correctly. Call complete.

Near Euless Ln, Leander, TX 78641
Jacob S.

Jacob S.

RANGE KITCHENAID KSDB900ESS1 "Arrived onsite for unit not heating up to temperature. Called Techline. Said to look at error codes. Got F8E0 fan speed too low, F3E0 main oven sensor open or shorted. Suggested to change the fan, and that customer should not use a normal thermometer inside the unit. Got Sr#7728936789. Ordered part. Office to reschedule.; ordrng 1 W11414552 (FAN CONVECTI"

Near Westover Rd, Austin, TX 78703
Andy  B.

Andy B.

DISHWASHER WHIRLPOOL WDF540PADM3 Arrived on site for dishwasher not operating. Tested and inspected unit and found wire loose at terminal block. Fixed connection and tested unit and all operations are normal instructed customer on use and care and practice for best performance. No water leaks present at time of service.

Near Colgin Dr, Pflugerville, TX 78660
Richard P.

Richard P.

RANGE WHIRLPOOL WEE510S0FS1 Arrived onsite for the oven not working properly. Replaced oven control and oven tested fine. Complete

Near Belvin St, San Marcos, TX 78666
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRF954CIHV00 Arrived on site for I’m not making ice . Found IM stuck in flex mode . Diagnostics failed to correct fry issue . Ordering ice maker . No water leaks .call to set return; saved tckt

Near Denell Cir, Austin, TX 78753
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL GD5PHAXLQ01 Arrived on site to install flapper door and possibly cover to resolve hanging door. Installed flapper door and did not need cover. All is working as designed. Call complete.

Near Burks Cove, Austin, TX 78732
Matthew  Z.

Matthew Z.

WASHER WHIRLPOOL MHW6630HW "Arrived onsite for washer leaking. Put unit in diagnostics and found f0e1 load in drum during cleaning cycle, f0e2 oversuds and f5e2 lock failure. Tested unit and could not duplicate issue. To comply with service pointer W11457481, replace stator and removed deflector. Retested unit, no leaks present at this time. Customer stated on one occasion the dispenser was leaking. If issue continues, recommended replacing dispenser. Job complete."

Near Depew Ave, Austin, TX 78751
Brandon C.

Brandon C.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for customer complaint of unit not heating, ran diagnostics cycle found no error codes, and heating circuit working fine. Instructed customer to use Sani rinse and rinse aid."

Near Jument Dr, Briarcliff, TX 78738
David S.

David S.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site for oven being to cold. I inspected the unit and work area. I preformed a temp test with a thermal k couple. I found the unit too hot by 20 degrees. I recalibrated the unit to reflect the proper temperature. The unit is now operating as designed. Job complete.

Near Caymus Dr, Pflugerville, TX 78660
Leonardo C.

Leonardo C.

COOKTOP KITCHENAID KCED606GBL01 Arrived on site to test unit for broken cooktop. Found glass damaged looking as if broken with point of impact. Advised customer it might not be covered whirlpool will need to make final decisions to see if unit could be fix. Need autho office to reschedule ; ordrng 1 NEEDSAUTHO (NEEDS AUTHO )

Near Moose Dr, Austin, TX 78749
Al R.

Al R.

MICROWAVE KITCHENAID KOCE500ESS09 "Arrived on site and inspected microwave combo wall oven with unusually long heating times.Did the 2 minute water cup test and on the 1st and 2nd attempt the unit heated fine, but the 403 prod and 4 times, the water didn’t heat up.The unit was extremely quite and I found the cooling fan has failed and was causing the intermittent issues.Ordering the fans.Office to reschedule the customer Needs more work ; ordrng 1 W11245567 (BLOWER) and 1 W11344874 (MOTOR FAN)"

Near View Dr, Georgetown, TX 78628
Leonardo C.

Leonardo C.

MICROWAVE WHIRLPOOL WMH53520CS2 Arrived on site to test unit for unit not starting. Test unit and found upper switch holder stuck in the close position. Secured holder to the open position test unit and unit test good job complete.

Near Pitter Pat Ln, Austin, TX 78736
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH31017HS3 Arrived on site for microwave only being held up by one mount. Found that the mounting nut was damaged and had fallen into the cavity of the microwave. Microwave damper was not fitting into the exterior vent mount. Removed broken parts inside microwave and removed old mounting nut. Installed new mounting nut and re-secured microwave back in place. Damper was adjusted and vent was lifted to allow the damper to have correct fitment. Tested microwave damper and blowing air to exterior vent as designed. Both bolts screwed into mounting nuts and secure. Job complete.

Near Genova Pl, Hutto, TX 78634
Robert J.

Robert J.

DISHWASHER FRIGIDAIRE FGBD2445NF1A "Arrived onsite to test unit for unit not washing, test unit, ran diagnostics on control board, control not sending voltage to drain pump and not sending voltage to wash motor or fill valve, control board has relay failure will need to replace control board, ordered control board, need authorization, office to reschedule.; ordrng 1 807024601 (control assembly)"

Near River Mountain Rd, Wimberley, TX 78676
Al R.

Al R.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site and inspected newly installed microwave not powering on.Confirmed the complaint and checked the outlet and outlet checked operational.Removed the control board to access the fuse and checked the fuse and fuse had continuity.Noticed large amounts of insulation inside the unit and noticed the installers drilled several holes through the top of the unit directly into the noise filter board causing the unit not to power on and affecting the high powered components of the unit.Installer did not turn the blower fan to blow upwards as needed inside cabinet

Near Cielo Dr, Georgetown, TX 78628
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KRSC503EBS01 Arrived on site to diagnose a refrigerator that is not dispensing water properly. Tested unit and found slow flow through primary water valve. Valve will need to be replaced to complete repairs. ; ordrng 1 WPW10238100 (valve-inlt)

Near Mercer Rd, Georgetown, TX 78628
Brandon C.

Brandon C.

WASHER WHIRLPOOL WFW97HEDW0 "Arrived on site for customer complaint of unit not dispensing load and go soap, found failed detergent pump, need to order dispenser. ; ordrng 1 W10842325 (dispenser)"

Near Kaden Way, Austin, TX 78738
Al R.

Al R.

DISHWASHER FRIGIDAIRE FFCD2413UB0A Arrived back onsite for dishwasher not draining.Started a load and unit drained as designed.Job complete

Near Live Oak Dr, Copperas Cove, TX 76522
Lou S.

Lou S.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site to inspect refrigerator with no lights and the water dispenser not working. Upon further inspection, I found the crisper drawer control not working. I removed the control from the crisper door and found it dry with no corrosion on the contort. I removed the drawer and inspected the harness and found the black wire broken and the brown wire about to break. I made a temporary repair to the harness and tested. The unit is operating as designed. I am ordering the crisper harness and scheduled return No water leaks observed during service.; ordrng 1 W11170612 (harns-wire)"

Near White Rim Trail, Jonestown, TX 78645
Lou S.

Lou S.

RANGE WHIRLPOOL WFG525S0JS0 "Arrived on site to inspect range cooktop flames too high. Upon further inspection, I tested the cooktop burners and found none of the burner flames would adjust from high to low; they all stayed on high. I adjusted the flames and retested and all burners are operating as designed. No gas leaks detected during service, job completed."

Near Valley View Dr, Leander, TX 78641
Richard P.

Richard P.

RANGE WHIRLPOOL WFG525S0JS0 Arrived onsite for the oven with a dented panel. During inspection found that the control panel has a dent on the top took pictures. Replaced panel. Complete

Near Cypress Hills Rd, San Marcos, TX 78666
Paul R.

Paul R.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for an oven that seems to be completely dead at the control panel and it only functions when using the app. I found the control panel on but frozen in a time mode. I reset power to the unit and it came back on but the selections are not functioning correctly. The console needs to be replaced. Ordering W11296171 console. Office to RS.; ordrng 1 W11296171 (console)

Near Parke Wind Way, Cedar Park, TX 78613
David  Z.

David Z.

OVEN KITCHENAID KOCE507ESS09 Arrived on site to follow up on microwave that door is not acting like it’s closed. Previous tech installed hinges and interlocks. Inner door is on order and is needed to continue repair. Left interlock seems to be the one having issues contacting. Tech line needs to be called on next visit.

Near Pagosa Springs Ct, Austin, TX 78717
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise was loud and coming from the back of the unit. I placed the unit in diagnostics and tested the compressor and when it came on, the customer identified the noise. I leveled the unit and retested and the compressor noise was much quieter. No water leaks observed during service, job completed."

Near Michaelis Dr, Leander, TX 78641
Al R.

Al R.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to inspect UI not powering on.Confirmed the complaint and place the unit into diagnostics test mode and unit repeated the issue. Hanged out the UI, reassembled and found the replacement UI was incorrect Reinstalled the old UI and notified the parts department.Ordering the correct part.Office to reschedule the customer for return service visit.Needs more work ; ordrng 1 W11319991 (UI )"

Near Carya Ct, Round Rock, TX 78681
Brandon C.

Brandon C.

WARMING DRAWER KITCHENAID KEWD105HSS06 "Arrived on site for customer complaint of unit not powering on, found failed thermostat, I reset thermostat, unit tested good."

Near Jack Nicklaus Dr, Austin, TX 78738
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site to install parts previously diagnosed. Replaced compressor,evaporator and drier vacuumed system down unit kept vacuum recharged system to manufacture spec ran,reassembled unit ran diagnostics all test passed checked water and tubing connections no leaks"

Near Pratolina Dr, Austin, TX 78739
James C.

James C.

ICE MACHINE WHIRLPOOL KUID508ESS2 Arrived on site and tested operation. Found very little water flow to trough. Removed filter and found water flow returned to normal. Found seals in filter housing have failed and are clogging ports when housing not in bypass. Unit will need new filter head to repair. ; ordrng 1 W11266112 (housing)

Near Park View Dr, Marble Falls, TX 78654
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived onsite for unit acting erratically. Unit making ice but water not working. looked at unit. Customer said they had to unplug it several times, to get it to work properly for cooling. Unplugged unit wait a 15 seconds. Plugged unit back in. Unit started up no issues water dispenser was working but water would not fill the ice maker. Let customer know that the issue then could be the water valve but it is not guarantee that it will fix the other power issues that may comeback, and that all 3 controls may need to be replaced.

Near E Annie St, Austin, TX 78704
Tyler  G.

Tyler G.

OVEN KITCHENAID KEBS107SSS04 Arrived on site for wall oven that would not go past preheat once turned on. Find arrival and I have to test in the unit I found that the unit was not going past 230 to 250° due to the fact the bake element was broken. Because it is after the broil shuts off during appreciate it will not switch over continue heating.; ordrng 1 WPW10207398 (elmnt-bake)

Near Highland Spring Ln, , TX 78633
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived onsite and found customer experiencing seal gasket gapping problems. Corrected by reshaping the gaskets. Advised customer on other noises and fridge function. All checks good. Unit is now operating as designed

Near Westover Rd, Austin, TX 78703
Kevin B.

Kevin B.

REFRIGERATOR WHIRLPOOL KRFF507HBS00 "Arrived on site and inspected refrigerator and found ceiling lights are out fresh food section. Found freezer light is out and after replacing freezer light all lighting is now operating properly, job complete"

Near S Madrone Trail, Austin, TX 78737
Richard P.

Richard P.

DISHWASHER WHIRLPOOL ADB1400AGS0 Arrived onsite for the dishwasher not drying properly. During testing found that the customer is not using rinse aid. All functions tested good and heating properly. Advised customer on use and care of dishwasher. Complete

Near Thorpe Ln, San Marcos, TX 78666
Matthew  Z.

Matthew Z.

DISHWASHER WHIRLPOOL IUD7070DS3 Arrived onsite for dishwasher not working. Tested unit and found stored error code 4/3 wash motor not working. Tested unit and motor would not respond. Will need motor replaced. Update model number in system for correction. Office to reschedule ; ordrng 1 W11025157 (pump&motor)

Near Avenue F, Austin, TX 78751
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for poor washing performance. Ran diagnostics got 4-3,5-1,6-4 codes . Wash motor not coming on during cycle . Getting voltage . Replaced sump and motor . All checked normal in wash test . No water leaks detected at time of service . Job complete ."

Near W 39th 1/2 St, Austin, TX 78756
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived onsite for refrigerator freezing by evaporator, tested thermistor, thermistor works, tested heater heater will kick into defrost and works, tested the bi-metal bi-metal tested good. Found HV control issues, replaced HV control. Job Completed."

Near Casitas Dr, Austin, TX 78717
Wesley P.

Wesley P.

REFRIGERATOR KITCHENAID KBSN602ESS01 Arrived onsite and found unit operating properly and within parameters. Temps are good. Advised customer on findings and explained design.

Near Muley Dr, Austin, TX 78759
Robert J.

Robert J.

ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived onsite to test unit for unit not making ice, test unit, found faulty bin thermistor, replaced bin thermistor, test unit, unit accumulator not freezing completely, called Susie ran through tests, determined unit needs a sealed system repair, ordered sealed system parts, needs sealed system tech, office to reschedule.; ordrng 1 WP2313624 (condenser) and 1 WPW10200037 (drier-tube) and 1 WPW10218037 (evaporator) and 1 WPW10605286 (compressor)"

Near Bonham Ranch Rd, Dripping Springs, TX 78620
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Arrived on site for no lights diagnosed a defective freezer led module,replaced freezer led module,all led swokring as designed. ; used 1 W10854032 (LED MODULE ) from stock"

Near Flowing Brook Dr, , TX 78738
Matthew  Z.

Matthew Z.

DRYER WHIRLPOOL NED4655EW1 "Arrived onsite for dryer not drying properly. Tested unit and had issues with it starting. After inspection found loose outlet. Once voltage was supplied, tested unit and units components are functioning properly. Used temp probe and digital tester and found the is external ventilation. Recommended that customer get duct cleaned and to have an electrician inspect the loose outlet. Job complete"

Near Tonopa Ln, Austin, TX 78724
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Arrived onsite for frost buildup behind the fresh food drawers. Looked at unit saw fresh food with ice buildup. Called Techline. Suggested to use the service pointer to correct the issue. W11092686F also recommended that even tho procedure had been done once before there is a possibility that one of the doors may not have been sealed all the way causing the unit to frost over once again. Got Sr#7729022839. Ordered parts. Need authorization before returning. Office to reschedule ; ordrng 1 W10248595 (control) and 1 W10438957 (cover) and 1 W10525237 (pan-drip) and 1 W10738349 (cover-evap)

Near Lightwood Cove, Austin, TX 78748
Andy  B.

Andy B.

WASHER MAYTAG MVWB855DC4 Arrived on site for washer lid cracked and not closing properly. Tested and inspected unit and found failed lid. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.

Near TX-304, Bastrop, TX 78602
Scott  M.

Scott M.

RANGE WHIRLPOOL WFE515S0JS0 Arrived on site replaced door handle . Job complete

Near Jackson Ave, Austin, TX 78731
David S.

David S.

DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for dishwasher leaking. I inspected the unit and work area. I put the unit into diagnostics mode and found no fault codes. I ran the unit through a diagnostics cycle and found no leaks under the unit. I also found no water mask under the dishwasher. I accessed the interior of the dishwasher door. I found no water marks and no wet seals. I removed the unit from the cabinet and found all the hoses connected properly and not leaking. I found no water marks or damage along the back wall of the unit. I inspected the door gasket and found it misshaped, I replaced the gasket. I spoke to the customer about proper loading procedures, and what to look for if the wall drain is leaking"

Near Pleasanton Pkwy, Pflugerville, TX 78660
Richard P.

Richard P.

MICROWAVE WHIRLPOOL WMH31017FS "Arrived onsite for the microwave not working properly. Ran diagnostics and found no error codes. Vent fan did not work and magnetron did not work. Tested door switches and they are good.

Near Friendship Oak Dr, San Marcos, TX 78666
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site to diagnose refrigerator with ice building in FC. On arrival found a sheet of ice on the FC floor. Found drain is not draining. Melted ice in FC and still did not drain. Cleared obstruction from drain with long screwdriver and verified unit is draining normally now. All is working as designed. Call complete.

Near Fernhill Dr, Austin, TX 78717
David S.

David S.

REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site for sealed system repair. I gained access to the compressor and found it not coming on. The unit has voltage to the start device. The unit clicks on and off but never pumps. I replaced the compressor, and installed a UV dryer,I also installed a low side access valve. I preformed a push pull test and I could hear one of the lines hissing. I checked all the lines behind the unit and found no leak. I walked around the unit and found the line in the cabinet broken and leaking air, I could feel the air being pushed out of the cabinet, see so quick pic. I called techline and spoke to sterling, I got sr #7729023789.

Near Mc Phaul St, Austin, TX 78758
David  Z.

David Z.

DISHWASHER GE GDT545PSJ0SS "Arrived on site to diagnose dishwasher not spraying water. Customer informed me that they had heard a click, but nothing happening. Tried to run unit and it started up and sprayed just fine. Checked filter and found broken plastic in the filter by the drain motor hole, and super dirty filter. Removed debris and cleaned out filter. Advised customer to clean filter regularly. Tested starting and draining several cycles and could not verify any other issues. Unit is now working as designed.

Near Copperleaf Rd, Lakeway, TX 78734
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator overfilling ice maker. Performed diagnostics mode and cycled ice maker. Found unit vermillion ice maker. Called Whirlpool tech support and spoke with Austin he stated that water dispenser should fill with 8 ounces within 8 seconds. Found unit filling with 20 ounces. Will need to replace UI and add pressure valve regulators. (Sr#778124053).; ordrng 1 8212547RP (tube-water) and 1 W10786952 (PRESSURE VALVE) and 1 W11387387 (UI) and 2 WPW10334458 (COUPLER )s

Near Fox Home Ln, Georgetown, TX 78633
Kayman B.

Kayman B.

WASHER MAYTAG MVWX655DW2 Arrived Onsite for washer with vibration during cycle. I ran a diagnostics test and all test passed and no abnormal vibration. I noticed the drain hose was rubbing against the back of the unit while in high spin causing a loud knocking sound. The unit is working as designed at this time but I explained to the customer proper loading techniques and that certain heavy items may come out wet at the end of the cycle. No leaks detected during time of service. Job complete.

Near Red Wagon Ln, Leander, TX 78641
Al R.

Al R.

DRYER GE DPSR610EG0WT

Near W Esparada Dr, Georgetown, TX 78628
James C.

James C.

DISHWASHER MAYTAG MDB9959SKZ0 "Arrived on site and tested operation. Found error for vent motor. Also found control will just count down and shut off when attempting to run service diagnostics. Unit will need new control, vent, gasket and middle spray arm assembly to repair. Office to schedule return services due to part availability. ; ordrng 1 W11184028 (GASKET) and 1 W11410063 (CONTROL) and 1 W11414073 (VENT)"

Near S Chaparral, Burnet, TX 78611
Kayman B.

Kayman B.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Arrived onsite for refrigerator with stuck filter. Upon inspection I found the filter stuck. When I removed the filter the ejection arm came out with it. I was not able to reassemble the filter housing so I replaced with new. Unit is working as designed at this time and no leaks detected during time of service. Job complete.

Near Rancho Viejo Ln, Leander, TX 78641
Lou S.

Lou S.

ICE MACHINE KITCHENAID KUIA18NNJS4 "Arrived on site to inspect ice machine not making ice. I turned the unit on to test and water dispensed into the reservoir but the recirculating pump never came on. I checked ohms to the thermistor and grid cutter and both were good. I am ordering the recirculating pump and CNOTE-AUTHORIZATION and office to schedule return service. Unit left turned off. No water leaks observed during service.; ordrng 1 CNOTE (AUTHORIZATION ) and 1 WP2217220 (pump) and 1 WP2313637 (grid-cuttr) and 1 WPW10503764 (thermistor)"

Near Regatta View Dr, Leander, TX 78645
Jonathan  S.

Jonathan S.

FREEZER WHIRLPOOL WRF767SDHV00 "Arrived on site to install previous diagnosed part. Removed failed evaporator fan and installed new. Tested fan operation. Found working, assembled unit. Performed diagnostics mode and checked ice fault codes, E0 for no faults. Cycled ice maker and found cycling. Inspected freezer door operation, found door sealing. All operations tested good, no water leaks detected."

Near Mauldin St, Georgetown, TX 78628
Al R.

Al R.

WASHER MAYTAG MAV6200AWW Arrived on site to install previously ordered parts.Removed and replaced the drain pump and belt.Reassembled and unit tested as designed.No leaks detected at time of service.Job complete

Near Live Oak Dr, Copperas Cove, TX 76522
Kevin B.

Kevin B.

REFRIGERATOR GE ZISS420DRHSS "Arrived on site and inspected refrigerator and found customer is experiencing leaking from the left side, took several pictures and also found water dripping from harness under refrigerator. Refrigerator is also siliconed into cabinet.

Near Liberty Park Dr, Austin, TX 78746
Brandon C.

Brandon C.

OVEN KITCHENAID KOST100ESS03 "Arrived on site for customer complaint oven door damage and rubbing when opened, I replaced outer door and nameplate, but Found frame damage causing door to rub on trim when opening door.

Near Baldovino Skyway, VLG O THE HLS, TX 78738
David S.

David S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher door not staying open, and the console gasket sticking out. I gained access to the console and adjusted the gasket, it is now sitting properly. I removed the dishwasher from the cabinet and inspected the springs. I found the right side spring to tight. I replaced the spring W11213719 from one I had on the truck. The unit is now operating as designed. Job complete. No water leaks detected."

Near Clare Island Bend, Pflugerville, TX 78660
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRSF705HPS00 "Arrived on site for report that upper section of freezer was thawing and not cooling, but lower was fine. On arrival customer said it has been working fine now for several days. He had said that he saw some light coming from the door gasket on the left side before. I heated the gasket and molded it for a better seal on the upper half of the door. Closed and checked and gasket is sealing much better and working as designed. Call complete."

Near Magenta Sky Trail, Austin, TX 78732
Jonathan  S.

Jonathan S.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Arrived on site to install previous diagnosed part. Gained access to evaporator harness. Measured resistance on bimetal and found opened with it being iced over. Removed failed evaporator motor and harness, installed new. Attempted to get bimetal under 40° to test to test defrost cycle. Was not able to test defrost. All else tested good, no water leaks detected.

Near Bowen St, Leander, TX 78641
James C.

James C.

DISHWASHER WHIRLPOOL KDTE234GPS1 Arrived on site and found door panel damaged at bottom. Installed new and verified proper fit. Unit tests good. Job complete

Near Blue Waters Dr, Horseshoe Bay, TX 78657
Andy  B.

Andy B.

REFRIGERATOR MAYTAG MFI2570FEZ07 Arrived on site for refrigerator not dispensing ice. Tested and inspected unit and found failed auger motor. Attempted to remove failed part and replaced with new and found auger and impeller striped. Ordering needed parts. Office to schedule return trip. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10118612 (insert) and 1 W10346971 (bracket) and 1 W11378860 (WASHER ) and 1 WP67006341 (gasket)

Near Mitchell St, Smithville, TX 78957
Tommy O.

Tommy O.

DRYER WHIRLPOOL MEDC465HW0 Arrived onsite found cutoffs damaged and not staying in place during heat 3 times. Replaced both rather then trying to force into place again. Job Completed.

Near Seminole Rd, Leander, TX 78641
Robert J.

Robert J.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived onsite to test unit for unit not cooling, test unit found bad hv control and faulty Orion control, replaced both parts, test unit, unit cooling correctly, job complete."

Near Oakwood Ln, Dripping Springs, TX 78620
Tommy O.

Tommy O.

DRYER WHIRLPOOL MEDC465HW0 Arrived onsite found cutoffs damaged and not staying in place during heat 3 times. Replaced both rather then trying to force into place again. Job Completed.

Near Seminole Rd, Leander, TX 78641
Jimmy J.

Jimmy J.

DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for dishwasher not drying. Ran diagnostics and no error codes came up. Removed bottom panel and no leaks detected. Dishwasher operating as designed. Job complete.

Near Bianca Dr, Hutto, TX 78634
Scott  M.

Scott M.

DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for unit not dispensing any rinse aid . Found inner track mis aligned not allowing complete rotation of plunger arm . Replaced dispenser and observed with door off . Dispenser is performing normally. Ran diagnostics again . All checked normal . No water leaks detected at time of service. Job complete .

Near Windroot St, Austin, TX 78728
Lou S.

Lou S.

WASHER WHIRLPOOL MVWB865GW0 "Arrived on site to inspect washer with cracked lid. Upon further inspection, the customer showed me the lid being cracked in the back left corner and they advised that they haven’t been able to use the unit because it “beeps” when they try to start the unit. I placed the unit in diagnostics showing the lid lock error. I cleared dryer codes and continued with testing. I found when the lid lock attempted to lock, the unit would shut down. I found that with the lid closed, the lid cannot close all the way due to the back left hinge area being broken. When I pressed down on the sick off corner, the lid lock would engage and the unit would start. I was able to complete testing and the unit operated as designed. I advised the customer that they can use the unit as long as they press down on the back left corner and allow the lid to lock. I am ordering a new glass lid and CNOTE-AUTHORIZATION and office to schedule return service. No water leaks observed during ser

Near Judge Fisk Dr, Leander, TX 78641
Brandon C.

Brandon C.

DRYER MAYTAG MEDB835DW4 "Arrived on site to replace failed terminal block caused by loose connection at time of install. I replaced terminal block, unit tested good. Collected balance on cc."

Near Baldovino Skyway, Austin, TX 78738
Wesley P.

Wesley P.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onsite and found unit not responsive at all. Tested for power supply. And found short in harness. Corrected short. Unit is now operating as designed. Advised customer.

Near Choquette Dr, Austin, TX 78757
David  Z.

David Z.

DRYER ELECTROLUX EFMG517STT0 "Arrived on site to diagnose dryer that customer says was making noise and turning slowly, and had stopped completely. On arrival I tried hand turning then drum and it felt a bit stiff. Powered in unit and ran it and you could hear a groan, and then a small pop, and drum seated back into place. Sounded like drum had moved off of roller(s). Unit picked up speed and now runs and spins as normal. You can hear an electrical humming coming from the motor, so motor may be damaged from the leaking water valve. Filled unit with towels and ran, and still runs like normal. Customer is gong to run the unit today, and follow up if any issues follow. Unit is stacked, so if the issue persists customer will unstuck prior to our arrival, and approval from new leaf for rollers motor and belt.Call complete as all is working as designed now."

Near Water Ln, Austin, TX 78732
Wesley P.

Wesley P.

WASHER WHIRLPOOL WTW7300DW0 Arrived onsite and found unit operating with broken lid and sticking drawer. Ordering lid and drawer. ; ordrng 1 W10861667 (drawer) and 1 W11101059 (lid)

Near Margalene Way, Austin, TX 78728
Lou S.

Lou S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ01 "Arrived on site to install previously diagnosed and ordered parts. Due to the ice maker fill tube spraying water and leaking into the ice bin ad both RC door gasket being torn, I removed and replaced the fill tube and both gaskets. I tested the fill tube and it is dispensing water straight into the fill chute. Using my heat gun, I shaped the gaskets and once installed verified no air gaps. Unit is operating as designed. No water leaks observed during service, job completed."

Near Farragret Cove, Lago Vista, TX 78645
Tommy O.

Tommy O.

RANGE KITCHENAID KODE900HSS00 Arrived onsite for previously diagnosed parts. Installed new vent with trim properly attached. Job Completed.

Near Port Bari Ct, Leander, TX 78641
David  Z.

David Z.

REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site to diagnose refrigerator with frost build up on evaporator in RC. On arrival unit has been thawed and was covered in water from melted ice in RC. SR7729025058. Tech line had me performed test 4, and test passed. Call complete."

Near Via Cordova Ct, Austin, TX 78732
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control panel and tested unit. Here it is working as designed. Call complete.

Near Beutel Rd, Lorena, TX 76655
James C.

James C.

RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site and tested operation. Found oven light not working. Verified proper voltage to socket. Found socket not holding bulb in place properly. Tested voltage in socket and did not get voltage. Unit will need new socket to repair; ordrng 1 W11281687 (sockt-lite)

Near Kitty Hawk Rd, Georgetown, TX 78633
Jonathan M.

Jonathan M.

WASHER MAYTAG MVWB765FW3 "Arrived on site to install previously diagnosed farts. Inspected unit and work area. Replaced in Spring, hinge, and lead and tested unit. Unit is working as designed.

Near Oak Springs Dr, Waco, TX 76712
Kayman B.

Kayman B.

WASHER WHIRLPOOL WET4024HW0 Arrived onsite to install previously diagnosed parts. I found the drain hose was resting and vibrating against the back of the unit when the drain pump would kick on. I added some sound pads to the back so the hose will rest on the pads instead of metal. Job complete.

Near Red Wagon Ln, Leander, TX 78641
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF520PADW7 On site for dishwasher that was not cleaning the dishes properly and also not heating up and drying them off. Customer also stated upon arrival that the dishwasher seem to take longer on the cycles then it used to. Pana rival I ran a diagnostic mode and found that the unit was giving an F 71 area code indicating that the main control head shut the heating off during the wash cycle due to an unknown reason within the heater circuit. Then tested the heating element found that I had for continuity and omhed out within the ranges specified on the schematic sheet. Also found that the heating element high limit thermostat was also functioning as designed passing a continuity test as well as an ohm check. Found that the heater relay on the main control was not detecting that the heating element and thermostat were being kicked on and was not getting a proper readings therefore it would shut down the heater during the cycles. I ended up replacing the main con

Near Breeze Way Ln, Temple, TX 76502
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDPE234GBS0 "Arrived on site for dishwasher not washing dishes. Inspected unit and work area. Performed diagnostics mode, found fault code 3-3 failed OWI calibration and 7-1 heating circuit interrupted. Contacted tested mode and found wash motor not activating. Tested voltage to motor and found present. Measured amp draw to element and found 7.0 to heater. Found failed wash motor.Removed failed wash motor and installed new. Per diagnostics mode and monitored test operation. All tested good, no water leaks detected. Spoke with customer on soap usage with water softer system

Near Nicole Way, Georgetown, TX 78633
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL WRF736SDAM11 Arrived onsite for unit for unit not cooling in the refrigerator section. Looked at unit. Found that freezer is built up with ice and frost. Checked drain tube. Didn’t find anyone in the drain tube. Let customer know to let unit unthaw before returning for service. Customer will call back when unit needs to be serviced if frost is seen once again.

Near Connor Elkins Dr, Kyle, TX 78640
Jonathan M.

Jonathan M.

DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for a dishwasher that had no power. Inspected unit and work area. Tested voltage at the junction box in van 120 V coming through the neutral circuit. Checked voltage at the control and found proper voltage at the control. Found control sending 120 V² through the neutral circuit back at the junction box. Replaced control and tested unit. Unit ran as designed. Call complete.

Near Cedar Ridge Rd, Gatesville, TX 76528
Tommy O.

Tommy O.

REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived onsite to install defective freezer door while waiting on order. Installed door, and tested door. Door tested good for now.; O-emld tckt"

Near Venezia View, Leander, TX 78641
Lou S.

Lou S.

OVEN WHIRLPOOL WOS31ES0JS01 "Arrived on site to install previously diagnosed and ordered parts. Due to the oven door being badly damaged, I installed a new door and tested the door. Unit is operating as designed. Job completed."

Near Clear Spring Ln, Leander, TX 78641
Andy  B.

Andy B.

DRYER WHIRLPOOL NED4655EW Arrived on site for dryer not drying properly. Tested and inspected unit and found air restriction due to house venting. Instructed customer they will need house venting cleaned and on use and care and practice for best performance. No repairs are needed at this time.

Near Drake Elm Dr, Pflugerville, TX 78660
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRT138FZDM00 Arrived on site to diagnose a refrigerator that is over cooling in the fresh food compartment. Found temperature to Kohl’s in RC. Adjusted temperature settings and freezer airflow to correct temperature issue. No repairs were performed

Near Kenney Fort Blvd, Round Rock, TX 78665
Tyler  G.

Tyler G.

DRYER MAYTAG MEDB835DC4 Arrived on site for dryer that was making a squealing metal on metal sound. Upon arrival I found that the issue causing the dryer to squeal the way it was was due to the fact that the Idler pulley as well as 3 of the rollers were stuck in place and not rotating around the shaft they were mounted to. I ended up replacing the damaged rollers as well as the idler pulley and relubricate of the shaft in order to ensure that the hardware would not stick again. Unit is now functioning as designed and I ran the machine from the customer to verify that it did sound a lot better than it was when I arrived. customers able to confirm that the dryer sounds really great. Call complete

Near McCullough Loop, Temple, TX 76502
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF954CIHM00 "Completely different issue from previous repair. Arrived on site for moisture and ice build up in freezer section checked door seal good,called tech support ran diagnostics with tech support changed defrost setting to adaptive found during diagnostics ui leds defective,replaced ui control. Per tech support customer to monitor moisture build up. Sr#7728526914"

Near Harris Dr, Austin, TX 78737
Matthew  Z.

Matthew Z.

COOKTOP JENN-AIR JGD3430WS00 "Arrived onsite for cooktop not functioning. None of the igniters are sparking. Tested unit and found the the unit plug was not plugged in. Plugged in unit and unit is functioning properly. LF burner was not igniting all of the time. Recommended replacing orfice, burner cap. Job complete"

Near Giles St, Austin, TX 78722
Andrew  H.

Andrew H.

DISHWASHER KITCHENAID KUDE60HXSS5 Arrived on site to test unit for control panel not lighting when cycle is selected. Verified control panel is receiving proper voltage. Panel is beeping but no light comes on when pushing buttons. Need control panel to fix issue.; saved tckt

Near Long Meadow, Spring Branch, TX 78070
Noah D.

Noah D.

COOKTOP WHIRLPOOL WCE77US0HS00 "Arrived on site to inspect cooktop for not shutting off hot surface light, upon inspection found the hot surface light on with no heat. Replaced element and problem was fixed. Complete"

Near Nutmeg Trail, New Braunfels, TX 78132
Luis M.

Luis M.

REFRIGERATOR GE PFCS1NFZCSS "Arrived on site for no cool in fresh food. No air flow entering fresh food,found evaporator fan not running diagnosed unit will need a new fan motor assembly.; ordrng 1 WR55X11064 (MAIN CONTROL ) and 1 WR60X10277 (FAN MOTOR ) and 1 WR60X30922 (FAN BLADE)"

Near Falcon Head Blvd, Bee Cave, TX 78738
James C.

James C.

REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived on site and tested operation. Found unit not running. Inspected connections and found loose connection at cabinet liner. Seated connections properly and tested. Unit now cooling and all functions test good. Job complete

Near Broken Arrow, Horseshoe Bay, TX 78657
Noah D.

Noah D.

DRYER MAYTAG MEDC465HW0 "Arrived on site to inspect dryer for not drying within normal cycle times, upon inspection found the heat to be working correctly, element was not grounded. Air flow was good and was confirmed on exterior of house. Dryer is working to specs. Complete"

Near Gruene Haven, New Braunfels, TX 78132
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH31017HB2 Arrived on site for panel button I’ll not turn off light. Inspected light and noticed it was an LED. Removed bottom panel to ensure the lamp holder wiring was properly connected. All looked good. Informed customer that she would need to buy a normal filament bulb and not an LED in order for the light to turn off from the panel.

Near Urbano Bnd, Round Rock, TX 78665
Clif L.

Clif L.

REFRIGERATOR KITCHENAID KFIS20XVMS11 Arrived on site today Conoce refrigerator that is making abnormal noise and not cooling properly. Tested unit and found air damper not operating properly causing cooling issue. Replaced damper and tested unit. Found all is functioning properly at this time. No leaks were found at time of service..

Near Salvador Ln, Round Rock, TX 78665
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL MDB4949SDH3 Arrived on site to test unit for unit not filling with water. Test unit and found wires had been chewed up to float and fill valve. Advised custome rthey will need new wire harness

Near Utterback, Kyle, TX 78640
Clif L.

Clif L.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to diagnose a dishwasher that is sparking when plugged in. Found power wire not connected properly in junction box. Rewired unit properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.

Near Joe Dimaggio Blvd, Round Rock, TX 78665
Jimmy J.

Jimmy J.

MICROWAVE WHIRLPOOL WMH32519HB3 "Arrived on site for, customer advised the microwave is not venting properly and Vent Not Removing Odor or Vapor - . . .Homeowner and I went outside to see the exterior vent flap connected to the microwave vent was pushing air through. The vent flapper was fully extended out while the microwave vent fan was blowing on high. Operating as designed. Job complete."

Near Headstock Rd, Round Rock, TX 78664
Leonardo C.

Leonardo C.

MICROWAVE MAYTAG MMV6190FZ3 Arrived on site to test unit for not heating. Test unit and found bad high voltage will need new diode cap and magnetron. Ordering new magnetron office to reschedule. ; ordrng 1 W11230995 (MAGNETRON )

Near Trail Crest Cir, Austin, TX 78735
Robert J.

Robert J.

ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived onsite to test unit for unit not making ice, test unit found wire harness corrosionjob complete."

Near Grand Summit Blvd, Dripping Springs, TX 78620
Jimmy J.

Jimmy J.

COOKTOP WHIRLPOOL WCG55US0HS00 "Arrived on site for cooktop grates uneven. Inspected grates and found they were just a bit uneven on the right grate, but not uneven enough to effect heating pattern and cooking over grate. Job complete."

Near Arezzo Dr, Round Rock, TX 78665
Jonathan M.

Jonathan M.

RANGE WHIRLPOOL WFE505W0JS0 "Arrived on site for arrange that would not power up the control but the burners would still work. Inspected unit and work area. Tested voltage at the terminal block and found 2.47 V going from L1 to neutral, 244 V going from L2 to neutral, and 244 V going from L1 to L2. Checked voltage at the wall and confirmed similar voltage. Spoke to SW and was advised that this was in fact a logical issue. Advise customer to have an electrician come fix his outlet or breaker. Call complete."

Near 4th St, Cranfills Gap, TX 76637
Jonathan  S.

Jonathan S.

DISHWASHER KITCHENAID KDTE704DSS0 "Arrived on site for dishwasher for making loud mechanical noise. Inspected unit and work area. Found floor damaged on left side of dishwasher. Customer stated that he was aware and believes it’s from the steam vent. Performed diagnostics mode, found fault code 3-3 failed OWI calibration and 8-1 slow drain. Monitored test operation. Found drain pump at fault. Removed failed drain pump and installed new. Tested unit. All tested good, no water leaks detected. Paid in full on credit card."

Near Palo Duro Canyon Trail, Georgetown, TX 78633
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHW Arrived on site for a refrigerator that’s not dispensing ice or water and is filling up too much ice in the ice bin. Inspected unit and work area. Customer advised that there is no issue with her dispenser but that her icemaker does not stop making ice. Found ice bin at normal level and ask customer how she is turning off her icemaker. She advised that she was raising the bar and letting it drop because that’s what it looks like it was doing on her icemaker plate. I advise that she needs to make sure that it goes into her clicked off position. I asked if she ever made sure that it was clicked and left in the upright position. She advised that she doesn’t believe that it has ever clicked when she did it. Attempted to jump her icemaker with it being in an awful position and found the unit not turning. Advise customer to check on ice production over the next few days and to leave the bar up to ensure that she is able to turn off her icemaker. Unit is work

Near Maple Trail, Belton, TX 76513
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW3 "Arrived on site to install previously diagnosed parts. Inspected unit and work area. Attempted to take off agitator and found agitator completely seized onto the gear case shaft. Unit is going to need agitator, inner basket, outer tub, filter, gear case, and hub kit for repair. Please schedule for two men and two hours. Due to out of stock and PSP parts, office will need to contact customer about reschedule date when part deliveries are made available.; ordrng 1 TWOMEN+2HOURS (TWO MEN +2 HOURS) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11089264 (filter) and 1 W11219115 (OUTER TUB) and 1 WP8533928 (screw)"

Near S Davis St, Belton, TX 76513
Al R.

Al R.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09

Near Captain Call Dr, Killeen, TX 76549
Tyler  G.

Tyler G.

DISHWASHER WHIRLPOOL WDF540PADM3 Right on site for dishwasher that would not drain. Upon arrival I found that the unit was filling and cycling over to the agitation cycle indicating that the motor water valve and float switch Rall functioning as designed but the problem was if you try to hit the cancel cycle or if you let the unit go into its own drain cycle The main control within have a Internet glitch causing the water valve to start filling instead of activating the drain we will need to return with a new UI interface as well as a main control office to reschedule once availability of parts is known; ordrng 1 W10849486 (console) and 1 W10906428 (cntrl-elec)

Near N Mays St, Georgetown, TX 78626
Tyler  G.

Tyler G.

RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for oven that was giving an F10 Error code. After running a diagnostic I found that the board itself had a malfunction internally which is causing the F1E0 error code at this point we will need to return with a new main control in order to resolve the issue.

Near N Mays St, Georgetown, TX 78626
Luis M.

Luis M.

ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for no ice. Ran diagnostics found recirculating pump not pushing water over evaporator plate,replaced defective pump,ran diagnostics all test passed.

Near Eider Cove, Austin, TX 78738
Clif L.

Clif L.

REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found compressor not running at proper speed. Compressor, inverter box, and main control will all need to be replaced to complete repairs. Office to set a return appointment for two hour job.; ordrng 1 2HOURJOB (2 HOUR JOB ) and 1 W10143759 (drier (service)) and 1 W10913906 (coupler) and 1 W11305045 (COMPRESSOR ) and 1 WPW10233421 (invrtr-box)"

Near N Mays St, Georgetown, TX 78626
Richard P.

Richard P.

OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven not working properly. During testing found that the control panel is not responding properly. Also found that the customer had foil on the bottom of the oven causing the heating issue. Advised customer to remove the cover and will need to order the console and office to schedule.; ordrng 1 W11296171 (console)

Near Dashing Sycamore St, San Marcos, TX 78666
Noah D.

Noah D.

REFRIGERATOR JENN-AIR JS48NXFXDE01 "Arrived on site to inspect Icemaker for not producing, customer complained of a bad smell, found the back water hookup was not connected. Instructed customer to have builder connect due to size of fridge. Complete"

Near Carson Ridge, New Braunfels, TX 78132
Andrew  H.

Andrew H.

MICROWAVE JENN-AIR JMW2430DP02 "Arrived on site to test unit for f2e1 error. Connection j4, j5, j6 and j7 are all properly secured. Control panel is receiving proper voltage. Needing control panel to correct issue.; ordrng 1 W10887855 (panl-cntrl)"

Near E Zipp Rd, New Braunfels, TX 78130
Andrew  H.

Andrew H.

DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit for kick plate coming off. Found kick plate was not properly secured. Secured kick plate, tested unit, unit works good. No leaks detected. Job complete."

Near Roaring Falls, New Braunfels, TX 78132
Richard P.

Richard P.

WASHER MAYTAG MVW7230HC0 Arrived onsite for the washer not spinning properly. During testing found that the load that the customer is putting in the washer is causing the issue. Called tech line and advised customer on use and care of the washer. Complete Sr # 7728989493.

Near N Kowald Ln, New Braunfels, TX 78130
Scott  M.

Scott M.

RANGE KITCHENAID KFGG500ESS2 Arrived on site for door not sitting right and right front burner hard to ignite . Replaced burner head . Burner is lighting correctly . Replaced hinges . Door still not sitting right . Ordering hinge receivers . No gas leaks detected at time of service. Call to set return; ordrng 1 W10647259 (hinge-recv)

Near Brillen Stone Ln, Austin, TX 78728
Kayman B.

Kayman B.

VAN NISSAN n/a

Near S IH 35 Frontage Rd, Round Rock, TX 78664
Wesley P.

Wesley P.

REFRIGERATOR FRIGIDAIRE FRS6HR5JSB1 Arrived onsite and found unit door hose for dispenser is frozen or other wise blocked causing no water dispenser function. All other components are working properly. Advised customer on defrosting to reset function and test for frozen issue.

Near Creeks Edge Pkwy, Austin, TX 78733
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WFW5620HW0 "Arrived on site to replace ACU from previous diagnosis. Replaced ACU. Ran test cycle, everything checked good. Ran diagnostics test, all cycle functions operated as designed. No current error codes. Unit is working good. No leaks detected. Job complete."

Near Springtown Way, San Marcos, TX 78666
Jacob S.

Jacob S.

REFRIGERATOR WHIRLPOOL URB551WNGZ0 Arrived onsite to replace gasket. Replaced gasket. No issues at this time. Job complete

Near S Congress Ave, Austin, TX 78704
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for no cool. Powered unit on main control shutting on and off diagnosed a defective email control ordering control and Orion Incase need ; ordrng 1 W11164517 (ORION) and 1 W11389713 (CONTROL), states that autho needed"

Near W Koenig Ln, Austin, TX 78756
Matthew  Z.

Matthew Z.

REFRIGERATOR WHIRLPOOL WRT138FZDM03 "Arrived onsite for refrigerator not cooling, after clearing with maintenance, not the correct complaint. Unit was cooling. Complaint was Unit was leaking. Tube insert for ice maker not long enough. Leaking from ice maker cup. Replaced tubings. Also found water leaking from valve. After inspection found water tube line from valve to ice machine was cut extremely short putting pressure on valve connector and leaking. Replaced tube line. Tested unit and no leaks present at this time. Job complete"

Near Fallwell Ln, Del Valle, TX 78617
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for a washer that’s leaking out of the bottom. Inspected unit and work area. Customer advised that the leak that she’s getting is forming on the front and inside her dispenser load and go drawer. Customer stated that she’s having to clean up small puddles here and there depending on the load. Inspected Bello for holes or rips in the seams. Found Bella to be good but did find calcium deposits inside and outside the unit indicating leaking coming from the dispenser drawer. Checked dispenser drawer and found unit leaning forward. Due to tech line advisement in the past, raised feet on the unit to allow water to dispense properly into the machine. Call complete."

Near Crockett St, Waco, TX 76705
Tyler  G.

Tyler G.

DISHWASHER JENN-AIR JDTSS247HS0 "Arrived on site to install a new Genaire dishwasher and remove the old unit for recycling. After disassembling and then re-installing a new dishwasher, we Ran a normal cycle test to verify that the unit would fill agitate and drain as designed. They were no leaks before during or after the repair and the unit was functioning as needed but during the cleanup process we found the dishwasher started turning on by itself the exact same way that the old unit one and would have random buttons activatedand would not let you activate the buttons manually once it started, indicating that the symptoms were exactly the same prior to the new installation. I notified the customer of the issue and that at this point She will need an electrician to come out and check polarity voltage as well as making sure there are no cross wires within the wiring system between Breaker & outlet and that there is no damage to electrical system before we can attempt to diagnoses new d

Near Alexander St, Killeen, TX 76541
Kayman B.

Kayman B.

DRYER WHIRLPOOL WED5100HW1 Arrived onsite for dryer not operating and showing error codes. Upon inspection I found the unit would not power on. Via service pointer (W11498806) I cycled the power 5x and the unit came on and I was able to get it to dry. The service pointer also recommends replacing the UI and ACU in a certain order to prevent the controls from losing communication with each other. I followed the service pointer but I could not get the unit to operated after replacing the ACU. I reinstalled the original ACU and the unit powered on and began drying as designed. When I was replacing the UI I found moisture build up on the inner panel around the UI control. The resident told me they found the dryer vent leaking water and was full of water. I advised they get their vents cleaned to prevent any more errors due to moisture build up on this unit. I left the vent unattached in attempt to preserve the new part installed today. That way the resident can use their dryer until the ve

Near Millard St, Georgetown, TX 78628
Scott  M.

Scott M.

VENTHOOD JENN-AIR JXW8530DS1 Arrived on site for auto feature not working . Ordering control . Please call to set return; ordrng 1 W11293971 (cntrl-elec) and 1 WPW10716813 (cntrl-elec)

Near Doe Valley Ln, Austin, TX 78759
Lou S.

Lou S.

REFRIGERATOR GE PFE22KSEAFSS "Arrived on site to inspect refrigerator no cool. Upon further inspection, I found ice on the bottom of the FC section and ice on the FC evap cover. Disassembled the FC section and removed the evap cover to find the evaporator engulfed in ice/frost due to no defrost. I pulled the unit out and got access to the main control. Using my jumper wire, I jumped the defrost with Line 1 and the defrost heater came on and began to defrost the evaporator. Also found where the main control had a burn spot on the back of the main board. I removed and replaced the main control and tested the unit and it began to cool as designed. I removed the remaining ice off o father evaporator and reassembled the FC section. No water leaks observed during service, job completed."

Near Sedro Trail, Georgetown, TX 78633
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW5620HW0 Arrived onsite for unit not powering on correctly. Put unit in diagnostics. Found F0E2 over suds. Erased code and flipped breaker for 20sec. Tested unit in a full quick cycle wash. Unit test good. No leaks at this time. Job complete

Near E Riverside Dr, Austin, TX 78741
Kevin B.

Kevin B.

DISHWASHER WHIRLPOOL WDT720PADM2 site and inspected dishwasher and found Bosch motor has started leaking. Took a picture of water underneath wash motor. While inspecting wash motor also found dishwasher does not have a lower spray arm, dishwasher has two upper spray arm’s instead. Call motor said spray arms will be placed directly by American Home Shield through the mail. The lower one was not ordered properly. Both wash motor and spray arm will need to be replaced.; ordrng 1 WPW10491331 (spray arm) and 1 WPW10671941 (pump&motor)"

Near Mowinkle Cove, Austin, TX 78736
Richard P.

Richard P.

ICE MACHINE KITCHENAID KUIS15NNZB0 Arrived onsite for the ice machine leaking water. During testing found that the drain pump assembly next to compressor is not working causing water to leak out of reservoir. Will need to order parts but can not fine the part on service matters or Marcone’s. Will need a parts research. ; ordrng 1 AUTHORIZATION (AUTHORIZATION NEEDED FOR REPAIR ) and 1 PARTSRESEARCH (DRAIN PUMP MOTOR ASSEMBLY NEXT TO COMPRESSOR )

Near Legacy Hills, New Braunfels, TX 78132
Leonardo C.

Leonardo C.

OVEN GE ZGP486LDR2SS

Near Grand Summit Blvd, Dripping Springs, TX 78620
Andrew  H.

Andrew H.

REFRIGERATOR JENN-AIR JB36NXFXRE01 Arrived on site for bowed gasket. Found gasket is good. Issue is with a trim piece above the gasket looking bowed. Found door itself is slightly bowed in center. Issue is simply cosmetic and does not affect the operation of the unit. Took pics.

Near Ridge Dr, New Braunfels, TX 78130
Kayman B.

Kayman B.

REFRIGERATOR GE ZFGP21HZJSS

Near Williamsport St, Austin, TX 78717
Luis M.

Luis M.

REFRIGERATOR WHIRLPOOL KSSV42FMS01 "Arrived on site for cooling compliant. Powered unit on compressor will power on for 2-3 min then shut off,diagnosed a defective compressor found burn marks on inverter. Replaced compressor,filter drier and inverter,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.

Near Barefoot Cove, Austin, TX 78730
David S.

David S.

VENTHOOD WHIRLPOOL WVU17UC0JS Arrived on site for vent hood light not working. I inspected the unit and work area. I found the bulb not screwed in all the way. I screwed in the bulb and found the unit working as designed.

Near Brushy Creek Rd, Cedar Park, TX 78613
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MFW2055FRZ00 Arrived on site for refrigerator that’s leaking out of the bottom. Inspected unit and work area. Unit is not hooked up to water but is leaking. Removed back cover and found the drip tube cap clogged causing water to spray out of the back. Removed debris from the drip tube and unit is working as designed. Call complete.

Near Franklin Ave, Waco, TX 76710
Scott  M.

Scott M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool fridge . Found both sections close to room temp . No frost build up on evap walls . All fans are working . Compressor is running but exreamly hot and making very loud buzzing noise . Will need sealed system . Ordering both evaps ,compressor , UI drier ,service port . Weigh for 3HRS no water leaks detected at time of service. Call to set return . ; ordrng 1 SERVICEPORT and 1 UVDRIER and 1 W10832994 (compressor) and 1 W11116006 (evaporator ) and 1 WEIGH3HRS and 1 WPW10608485 (evaporator)"

Near Wisteria Cir, Austin, TX 78753
Robert J.

Robert J.

DISHWASHER KITCHENAID KDTE104ESS1 Arrived on job for complaints of door not closing. Found the striker out of place . Adjusted striker to alow door to close

Near Hedgebrook Way, The Hills, TX 78738
Wesley P.

Wesley P.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 arrived onsite to test refrigerator with cooling problem. Found absolute no cool but compressor is running. No frost pattern Evap fan is running . Unit has an open air condenser and no condenser fan. Ordering sealed system repair due to brand new no cool, with running components. Office to reschedule. Tested in diagnostics to verify diagnosis. ; ordrng 1 TJ90SF8404 (ACCESS VALVE) and 1 W11370574 (COMPRESSOR ) and 1 WPW10143759 (dryer)"

Near Payload Pass, Austin, TX 78704
Al R.

Al R.

OVEN WHIRLPOOL WOS51EC0HS01

Near Morgan Mill Rd, Kempner, TX 76539
Lou S.

Lou S.

RANGE KITCHENAID KGRS303BSS1 "Arrived on site to inspect range oven temps. Upon further inspection, I found the lower rack with foil on it restricting airflow. I removed the rack and removed the bottom panel to test the ignitor. The ignitor operated as designed. I put the bottom panel back in place and placed my thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. The unit temps are within range as I demonstrated to the customer the temperature fluctuations and the average temps. I recommended that they not use the foil on the lower rack due to airflow restrictions."

Near Cherokee Rose Cir, Georgetown, TX 78626
Leonardo C.

Leonardo C.

DISHWASHER WHIRLPOOL JDB9800CWX2 Arrived on site to test unit for control panel lights staying on. Test unit and found shorted control panel. Ordering new control panel W11398783 office to reschedule and will replace panel and control board at the same time. ; ordrng 1 W11398783 (CONTROL PANEL )

Near Musket Rim St, Austin, TX 78738
David S.

David S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for dishwasher not working. I inspected the unit and work area. I tested power at the outlet and found none. I found the breaker tripped, it is an arch breaker. I reset the breaker and put the unit through a diagnostics cycle. The unit operated as designed, the breaker did not trip. I spoke to the customer about the unit, and if the breaker trips again, most likely the arch breaker needs to be replaced.

Near Iveans Way, Austin, TX 78717
Kevin B.

Kevin B.

WASHER WHIRLPOOL MHW6630HC0 "Arrived on site and found customer is experiencing small intermittent leaking. Removed top of washer and found water stains underneath dispenser, and underneath vent hose. Took pictures. Service pointer W11481731, and service pointer W11457481, SR7729008482; ordrng 1 W11437244 (DISPENSER)"

Near Encanto Pl, Austin, TX 78737
Matthew  Z.

Matthew Z.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived onsite for microwave not heating. And intermittently working. Replaced magnetron,capacitor and diode. Tested unit twice and heated cup of water. Reinstalled unit and would only start for one second and stop. Cook time stays put. Called tech line. Explained situations and recommended replacing control and potentially door switches. Had control on hand,replaced control but did not correct issue. Need to order door switches. SR#7729008412. Office to reschedule ; ordrng 1 W11433682 (UPPER INTERLOCK ASSEMBLY) and 1 W11433683 (LOWER INTERLOCK ASSEMBLY )"

Near Amber Stream Ln, Manor, TX 78653
Andrew  H.

Andrew H.

WASHER MAYTAG MVWC415EW0 "Arrived on site to test unit for making screeching noise. Found unit making noise in high/low spin and high/low agitation. Noticed actuator was not fully shifting. Replaced actuator, tested unit, unit works good. No leaks detected. Job complete."

Near Political Rd, Lockhart, TX 78644
David  Z.

David Z.

MICROWAVE WHIRLPOOL WMH53521HZ4 Arrived on site to inspect microwave with damaged door. Found the door panel has scuffs and damage to it from shipping / delivery. Replaced door. Retested and all is working as designed. Call complete.

Near Leander, TX 78641
Jacob S.

Jacob S.

WASHER WHIRLPOOL MVWC360AW0 Arrived onsite for unit continuing to spin when cycle should be finished. Tested unit. Unit test good. looked under the unit. Found that gear case fluid had all leaked out.

Near Anahuac Trail, Austin, TX 78747
Andrew  H.

Andrew H.

REFRIGERATOR WHIRLPOOL ED5KVEXVB07 "Arrived on site to test unit for ice build up in freezer. Found ice build up in freezer(took pic). Ice maker fill cup had a chunk of ice blocking water and spilling into freezer causing ice. Removed ice from fill cup. Tested ice maker, ice maker works good. Job complete."

Near Cherylton Dr, Red Rock, TX 78662
Jonathan  S.

Jonathan S.

COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for cooktop left grate broken, not able to remove right grate and uneven flames on 3 burners. Inspected unit and work area. Found when attempting to remove right grate it would he cabinet above. Adjusted unit to the left to clear cabinet when removing grate. Found 3 of the burners needed valve adjustment. Corrected valves and installed grates. Tested all operations. All tested good."

Near Plum Sassy, , TX 78642
Wesley P.

Wesley P.

OVEN WHIRLPOOL WOS51EC7AB04 Arrived onsite and found unit fuse blown after hi heat use. Replaced fuse but new fuse was also shorted instantly. I believe the fuse was bad from the package. Ordering another fuse to repair. ; ordrng 2 WPW10545255 (fuse-thrml)s

Near Argentia Rd, Austin, TX 78757
Andrew  H.

Andrew H.

WASHER WHIRLPOOL WETLV27HW1 "Arrived on site to replace water valve from previous diagnosis. Tested unit, unit works good, no leaks detected. Job complete."

Near Thorpe Ln, San Marcos, TX 78666
Robert J.

Robert J.

WASHER WHIRLPOOL WFW70HEBW0 Arrived on job for complaints of error codes. Code for water level too low. Ran test cycle and found the cold water not entering tub. Will need dispenser to correct error. ; ordrng 1 W10575334 (disp.drawer assy)

Near Lagerway Cove, Austin, TX 78748
Lou S.

Lou S.

DISHWASHER WHIRLPOOL WDTA50SAKB0 "Arrived on site to inspect dishwasher still wet after drying. Upon further inspection, I found the door and tub with water droplets/puddles after a washing cycle. The dishes inside the unit were dry. I advised the customer that it was normal to see the water which is basically “sweating”. Customer is using rinse aid, but I recommended switching to a different brand due to them having a water softener. Made recommendations for detergent/rinse aid use and use & care. No water leaks observed during service, job completed."

Near Honeysuckle Cove, Georgetown, TX 78633
Robert J.

Robert J.

DRYER WHIRLPOOL WED5100HW0 "Arrived on call to replace previously diagnosed parts. After replacement test operation and no change checked fuse, door switch and belt switch all good. Called tech line Sr#7729011186 test control and found the control board faulty. ; ordrng 1 W11413569 (CONTROL )"

Near Ranch Rd 12, Dripping Springs, TX 78620
Noah D.

Noah D.

RANGE WHIRLPOOL WFE525S0HS1 "Arrived on site to inspect oven for burnt terminals, upon inspection found the red terminal had been burnt and needed to be rewired, rewired and replaced terminal and power cord. Tested all functions, no problems found. Complete"

Near Valley Garden, New Braunfels, TX 78130
Jacob S.

Jacob S.

WASHER WHIRLPOOL WFW8300SW03 Arrived onsite for unit giving a Smokey smell. Tested unit. Control had exploded. Upon further inspection saw that the front shock had broken off.

Near Lee Barton Dr, Austin, TX 78704
Richard P.

Richard P.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived onsite for the refrigerator making a noise. During testing found that the compressor was a little noisy but working properly. Used pads to muffle the noise a little. All functions tested good complete

Near Chinkapin Trail, New Braunfels, TX 78132
Jimmy J.

Jimmy J.

DISHWASHER MAYTAG MDB4949SHZ1 Arrived on site for burning smell. Ran diagnostics and no error codes came up. Opened door after diagnostics finished and didn’t smell a burning smell. Removed door to inspect components / boards inside and everything looked good. Recommended using a rinse aid and running a Normal wash with high temp and heated dry every time a large load is ran. Filled up rinse aid dispenser with FINISH. No leaks detected. Job complete.

Near I-35, Pflugerville, TX 78660
Lou S.

Lou S.

MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to inspect microwave fan not working. Upon further inspection, I tested the blower fan and it only operated in low speed. I checked voltage to the fan from the control and only got 125V on the low setting. I removed the unit from the cabinets and removed the fan cover to find the connection plugged in backwards. I corrected the connection and retested and the unit is operating as designed. Job completed."

Near Comal Ln, Georgetown, TX 78633

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