Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL KUDE70FVSS2 "arrived on site to inspect dishwasher not cleaning dishes. Upon further inspection, I placed the unit in diagnostics and tested with no error codes. The unit dispensed water into the tub and I heard the detergent dispenser door open and I could hear the diverter operating, but the motor never came on. The drain pump and heating element operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 11/03/2018
DRYER KENMORE 110.948362 "arrived on site to inspect dryer not working. Upon further inspection, I attempted to turn the unit on as it had power and nothing happened. I removed the top and the front panel to expose the inner components to the unit. I found that the dryer belt had broken and the pulley had engaged the brown belt switch. I verified ohms to the fuse, coils and cutoffs. The customer agreed to the repair and paid in full. I removed and replaced the belt, all four supports and the pulley wheel and tested the unit and it operated as designed. I cleaned all lint from the well. Job completed."
Near Spicewood, TX 78669
Cliff
Job Details: 11/03/2018
DRYER SAMSUNG DV400EWR/AA Arrived on site to diagnose a dryer that is not heating. Tested unit and found heating element fail. Replaced element assembly and tested unit. Found all is functioning properly at this time.Element
Near Georgetown, TX 78633
Jonathan
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDF320PADB3 "Arrived on site for dishwasher not power on. Tested voltage at junction box and found 120 volts. Tested voltage at control and found none. Traced voltage and found short in wire going to control. Repaired wire and tested voltage at control. Performed diagnostics mode, no error codes. Checked heater amp draw and found within range. Spoke with customer on user care guide. All checks good, no water leaks present."
Near Waco, TX 76711
Steve C.
Job Details: 11/03/2018
REFRIGERATOR GE GTE18GTHGRWW Arrived on site for the unit door is not closing. Tested the unit and found the fridge door gasket is warped. Use a heat gun to reshape and unable to reshape. Unit will need a new fridge door gasket. Unable to find part on parts breakdown. Office will need to research part and reschedule customer.; ordrng 1 RESEARCH (FF GASKET)
Near Georgetown, TX 78628
Jonathan
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT790SAYM3 "Arrived on site for dishwasher door dropping fallen open. Performed diagnostics and gained access to hinges. Found right side link broken. (DW150) Customer approved estimate. Gained access to door hinge and spring. Removed link and installed new. Tested door operations. Per diagnostics mode, no error codes. All tested good, no water leaks present."
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
REFRIGERATOR GE GSH25JSDB SS "arrived on site to inspect refrigerator not cooling. At the previous service call, I found the unit evaporator frozen up. I requested that the customer defrost the unit 24 hours before I returned and had them sign the waiver of water damages from defrosting the refrigerator. Upon further inspection today, I found that the Evap heater was burnt out. I checked ohms to clarify and it was open. I removed and replaced the Evap heater ad testing and the unit began to cool almost immediately and the Evap had a good frost pattern developing. No water leaks observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 11/03/2018
DRYER MAYTAG MEDX655DW1 "arrived on site to inspect dryer drum not turning. Upon further inspection, the customer advised that when the unit turns on and you open the door, the unit does not turn off. I turned the unit on and opened the door and the unit continued to cycle. I closed the door and opened it again and it continued to cycle. I pressed the door switch in and released it and the unit stopped. I found that the door switch was stuck. I tested the unit several times more and it continued to operate as designed. I advised the customer of my findings. The unit is operating good as it heats well and the components are operating as designed. No lint observed during service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG320M0BS3 Arrived on site to test unit for unit continuing to spark. Test unit and found ignitor harness had come off the valve. Removed valve cover and secured ignitor harness to valve test unit and unit test good job complete no leaks present at this time.
Near Austin, TX 78701
Leonardo
Job Details: 11/03/2018
DISHWASHER GE ZDT975SPJSS Arrived on site to test unit for unit leaking. Test unit and found unit leaking from gasket. Replaced gasket test unit and unit not leaking. Job complete no leaks present at this time.
Near Spicewood, TX 78669
Cliff
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIS15NRXB1 Arrived on site to diagnose an ice machine that is not operating properly. Tested unit and found water level sensor and evaporator thermistor both malfunctioning causing two separate issues. Both parts will need to be replaced to complete repairs. Return date is set for 11/8/18.; ordrng 1 WPW10548509 (sensor)
Near The Hills, TX 78738
Brandon
Job Details: 11/03/2018
REFRIGERATOR KENMORE 596.7914299 "Arrived on site for customer complaint of freezer door not opening, found freezer door was cracked open causing warm air to condensate and freeze the door into locked position. Instructed customer to defrost unit and call us back if the door does not seal after unit is cleaned out."
Near Lakeway, TX 78738
Brandon
Job Details: 11/03/2018
COOKTOP JENN-AIR JGCP636ADP "Arrived on site for customer complaint of front center burner not igniting all the time, I cleaned off the burner head and orifice, unit tested good."
Near , TX 78628
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site for no cool condition.found unit was not fully charged from factory. Installed access valve and new dryer. Properly charged unit. Tested and observed frost pattern now frosting. All operations started properly. All water connections were dry. New construction home was open.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on site for refrigerator FC not making ice. Per diagnostics mode and advanced ice maker cycle. Found ice maker cycling and sounded like water valve activated. Tested fill tube heater at 22 ohms. Tested voltage to heater at 12 volts DC. Gained access to inlet valve and jump ice maker fill cycle. Found valve operating correctly. Called tech support and spoke with Dustin (SR7723339020). He stated to replace fill valve with heater. Schedule return for Wednesday the 7th. Customer requested first AM and would take a later date if needed to have first AM. ; ordrng 1 SEENOTE (REQ 1ST AM) and 1 W11238340 (FILL TUBE WITH HEATER)
Near Austin, TX 78759
Paul
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher that will not drain. I found the drain line stopped up causing the issue. I found the unit not connected to the disposal but to a small fitting at the sink plumbing. I found the unit not connected with the added on OEM second hose but a black rubber hose connected to the first OEM hose and the other side of the black hose to the sink. I cannot remove the dishwasher because of the install with the wood floors in front of it. They stopped the floors in front of the machine. I explained to ms to call a contractor out to solve the issue.
Near Austin, TX 78735
Luis
Job Details: 11/03/2018
REFRIGERATOR GE GSS25QGTABB "Arrived on site for no water from dispenser and water leaking. Found excessive moisture on back of dispenser housing,tested water dispenser no water. Removed connection at bottom of door tested water dispenser water flowing from valve. Diagnosed frozen water line,due to line freezing and moisture around housing diagnosed insulation has pulled from door liner. Unit needs freezer door; ordrng 1 WR78X11643 (FZR DOOR BLACK)"
Near Austin, TX 78759
Paul
Job Details: 11/03/2018
WASHER WHIRLPOOL NTW4516FW3 Arrived onsite for the washer leaking water from underneath. I ran the diagnostics cycle and found the washer working as designed. I found the house drain restricted and backing up when the washer went into drain mode. I advised the customer to call a plumber to unclog the drain line. There were no water leaks present at the time of service. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
COOKTOP WHIRLPOOL GLS3064RS01 "arrived on site to inspect cooktop burners not working. Upon further inspection, I found that the back two burners would not spark. I removed the knob cover and tested the Ignitors by removing the harness and connecting to the front right burner module and the back Ignitors arced. I am ordering (2) spark modules for the rear burners and scheduled return service for 11/07/18. No gas leaks detected during service.; ordrng 2 WP8190929 (module-spk)s"
Near Austin, TX 78734
Cliff
Job Details: 11/03/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site and replaced bulkhead, dryer rollers from repair kit, idler pulley, and drum for dryer. Tested unit and found all is functioning properly."
Near Cedar Park, TX 78613
Lou
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL GT4175SPS4 "arrived one site to inspect microwave not working. Upon further inspection, I attempted to heat up a cup of water and when I pressed 30 second heat and start nothing happened other than the interior light came on and I could hear a popping sound as if the unit was trying to work. I remove=d the unit from the wall and removed the shell to expose the inner parts. I ohmed the switches and checked voltage to the transformer. I did not get any voltage but was getting ohms to the switches. I am ordering three (3) switches, the switch bracket and a main control. Ordering a CNOTE-AUTHORIZATION due to parts being over , but I might not use all of the parts. Office to schedule return service due to control being an Expart.; ordrng 3 4392027 (switch,micro)s and 1 CNOTE (AUTHORIZATION ) and 1 WP8185271 (brkt-mount) and 1 WP8205507 (cntrl-elec)"
Near Austin, TX 78738
Kevin
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW8800YW1 "Arrived on site and found lid has broken on the right hand side. Quoted customer, hinges and pins may also be needed but customer does not wish to continue with repair at this time, job complete."
Near Austin, TX 78750
Cliff
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site to diagnose a refrigerator that is having abnormal vibration noise. Tested unit and found freezer of operator cover rattling when evaporator fan motor runs. Adjusted cover and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78748
Kevin
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW5700XW0 "Arrived on site and found gearcase has failed, while attempting to replace it found that washplate and tub are seized and will not separate. Washer would need the entire center assembly, and repair would not be cost effective, and due to washers age is not advised. No water leaks from connections at fime of service."
Near Austin, TX 78729
Paul
Job Details: 11/03/2018
RANGE WHIRLPOOL WEG730H0DB0 Arrived onsite for the range displaying an F8E0 error and the oven can’t be used. I found the control with a stored F8E0 error code. The motor and Hall effect sensor tested good. I replaced the main control and erased the stored codes. I tested the oven and it reached 350 degree set-point temperature and is working as deigned. Call complete.
Near Austin, TX 78728
Paul
Job Details: 11/03/2018
DISHWASHER MAYTAG MDBH950AWB Arrived onsite for the dishwasher not working. Mr stated that it’s washing good and not draining properly. I tested the unit and had good pump pressure. I tested the drain and the unit drained the tub out in 20 seconds and worked as designed. The fill valve is working correctly and is not weeping at this time. Mr stated they run the unit at night when they go to bed. I asked the customer to start running it earlier and wait until the wash is finished to start checking the tub to see if it’s empty and possibly filling up during the night. I found all but 2 of the upper wash arm orifices plugged with lime scale and to of the lower arm plugged. I cleaned the arms and went over using a dishwasher cleaner that will remove the limescale from the machine. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW7800XW2 "Arrive do. Site for outer tub replacement, upon tear down, found spin basket rusted to spindle not allowing basket to come out. Need CNOTE part AUTHO spin basket is needed along with outer tub. ; ordrng 1 W10310957 (spin basket)"
Near Austin, TX 78738
Brandon
Job Details: 11/03/2018
WASHER MAYTAG MVWB765FW1 "Arrived on site for customer complaint of loud knocking noises, found noise coming from clutch and gearcase, I replaced clutch and gearcase, unit tested good."
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/03/2018
OVEN JENN-AIR JLRP436WP01 "Arrived on site for customer complaint of liquid in between glass on oven door, I took apart oven door, cleaned the glass, tested good."
Near Lago Vista, TX 78645
James
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site and tested operation. Found both rear burners go out when set to low. Found valves to,be adjusted too far down. Corrected adjustments and tested. Unit working properly. Job complete"
Near Austin, TX 78739
Brandon
Job Details: 11/03/2018
DRYER MAYTAG MED3500FW0 "Arrived on site for customer complaint of unit not starting, found no power getting to motor, 240v tested at terminal block, found faulty control. I replaced control and unit would only turn the drum if I manually started it, found bad start windings on motor, I replaced motor, unit tested good."
Near Austin, TX 78734
Cliff
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KSSC48QMS00 Arrived on site to diagnose a refrigerator that is not cooling. Tested unit and found a Freon leak has contaminated sealed system. Compressor and evaporator and filter dryer will need to be replaced to complete that issue. Also noted control not operating properly and its not registering. Control will also need to be replaced to complete repairs.; ordrng 1 CNOTES (AUTHO NEEDED) and 1 CNOTES (3 HOUR JOB) and 1 SF8404 (STUB) and 1 W10839424 (cntrl-elec) and 1 W10841139 (compressor) and 1 WP2306094 (evaporator) and 1 WPW10143759 (dryer)
Near Jonestown, TX 78645
James
Job Details: 11/03/2018
REFRIGERATOR MAYTAG MFI2568AES Arrived on site and installed new reservoir. Tested for proper operation and found unit working properly and all water connections dry at time of service. Job complete
Near Austin, TX 78732
Cliff
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Arrived on site to diagnose a refrigerator that is not cooling properly and constantly resetting. Tested unit and found power supply failed causing constant reset of unit. Also noted defrost failure in fresh food evaporator caused by miscommunication of control boards and fan motor thermisors. Main control, power supply, fan motor assembly, and user interface will need to be replaced to complete repairs. Advised homeowner on defrosting and had defrost waiver signed as unit will need to be thawed fully 24 hours prior to return visit. Return date set for 11/7/18.power supply, ui, Fan motor , Main control ; ordrng 1 W11087438 (motor-evap)"
Near Leander, TX 78641
Thomas L.
Job Details: 11/03/2018
WASHER MAYTAG MHW5100DW Arrived on site and the customer informed us that the issue is that the washer is very noisy. I inspected the unit and found at the front of the outer tub is shattered. The unit will need the basket and tub assembly. Could possibly need more work but we’re not sure because we can’t operate the unit in this condition.Two techs tub job rate
Near Leander, TX 78641
Thomas L.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED7000DW2 "Arrived on site for noisy operation dryer. Removed and replaced belt,roller wheels (repair kit). Dryer tested as designed. Dryer is clean of lint."
Near Leander, TX 78641
Thomas L.
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIC15PHZS0 "Arrived on site for no ice condition. Customer had unit removed from cabinet. Turned unit on. Unit appeared to functioning correctly. All water connections were dry. Customer will test unit as is and will reinstall after verifying that the unit is working correctly,"
Near Leander, TX 78641
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for ice on back Wall of freezer section. Freezer section was 1° and fresh food section was 37°. Found frost on back wall of the freezer indicating that possibly the door did not close properly. Clean the ice and customer will observe. Water connections were dry.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site for unit not despensing ice, found motor dispenser seized, R&R motor and tested good, no leaks on site"
Near Austin, TX 78756
Wesley
Job Details: 11/03/2018
DRYER WHIRLPOOL WET3300XQ1 Arrived on site and found unit vibrating in frame. Used pads to dampen. Found prior noise alleviated. Advised customer on various dryer noises. Unit is operating as designed. All checks good. Unable to replicate symptom.
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of freezer thawed out, found freezer at 30 degrees, ran test 4 in diagnostic mode, found weak frost pattern on freezer evaporator and 22 degrees. Ordering sealed system parts ; ordrng 1 CNOTE (SS TECH) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (2 HOUR JOB) and 1 Tj90sf8404 (VALVES) and 1 W10248589 (evaporator) and 1 W10286069 (drier-uv) and 1 W10634642 (valve) and 1 W10756020 (compressor) and 1 W11035765 (evaporator)"
Near Salado, TX 76571
Steve C.
Job Details: 11/03/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for the unit is not heating. Tested the unit found the unit will just tumble but not heat. Remove the junction box and found the L1 wire was extremely loose and not making good connection. Tighten the wire and assembled the unit. Unit works properly and advise customer to clean air vents every six months.
Near Del Valle, TX 78617
Wesley
Job Details: 11/03/2018
WASHER AMANA NTW4516FW2 "Arrived on site and found oversudsing and unit hooked up to sealed drain outlet non conventional allowing for siphoning, Advised that plumbing must be corrected and less soap should be used. No leaks at time of service."
Near Austin, TX 78754
Wesley
Job Details: 11/03/2018
RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site and tested unit for temp cycling and found unit to be operating as designed with excellent cycle function. Advised customer o findings. No heating problems.
Near Manor, TX 78653
Wesley
Job Details: 11/03/2018
DRYER GE DBXR463ED2WW "Arrived on site and installed drum slides. All checks good, unit is operating as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/03/2018
WASHER WHIRLPOOL wtw4950xw2 Arrived on site and found unit motor wires slightly backed out from unit motor and control in need of reset. Corrected wiring and reset control. Unit is now operating as designed. All checks good.
Near Leander, TX 78641
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ03 Arrived on site for freezing in crispers and fresh food section. Found crispers and freezer section at 34° with damper open and fan motor running. I will order user interface and harness with thermistor. ; ordrng 1 NEEDSCOSTAPPROVAL and 1 W11029433 (harns-wire) and 1 WPW10337911 (cntrl-elec)
Near Pflugerville, TX 78660
Tyler B.
Job Details: 11/03/2018
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for unit leaking, found sump gasket deformed. R&R pump and motor and tests good, no leaks on site"
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL WMH31017HZ-0 "Arrive do. Site for light flickering, R&R door switched and locks and tests good,"
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrive do. Site for no water despensing, found water valve off from previous valve replacement. Turned water on and tested good, no leaks on site"
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL KSRG25FKST17 "Arrived on site for unit leaking, found water valve leaking, R&R valve, upon testing found filter housing cracked also, R&R housing and tests good, no leaks on site"
Near Austin, TX 78722
Wesley
Job Details: 11/03/2018
WASHER MAYTAG MVWB835DW2 7723334056 SR. Arrived on site and found same symptom of LF after not filling. Works perfectly in diagnostics. No obstructions. Water is working in valve. Air hose is perfect. Replaced control and found exact same symptoms. Based on all data collected and testing. And speaking with techline. Ordering and replacing UI and preparing to replace control as well. ; ordrng 1 W11112656 (console) and 1 W11112658 (cntrl-elec)
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/03/2018
DISHWASHER KENMORE 665.12773K311 "665.12773K311 Arrived to instal parts. I removed and replaced all parts from the prior service quote. I tested the unit and found it operated as designed and the leak was corrected. Operational test good, no leaks observed during service. From prior service: Svc/Lbr Clamp Pump Grommet Diverter
Near Georgetown, TX 78626
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "WRF757SDEM01 Arrived to instal parts. I found the issue with the unit was the ice maker housing not fully engaged into the ceiling of the rc. I corrected ice maker mounting and inspected the drain. It was badly gapped and required sealing. I also corrected overlap on the lower right corner of the fc door opening and leveled the door. I squared and leveled the cabinet and height matched the doors. Operational test good, no leaks observed during service.
Near Hutto, TX 78634
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "WRS325SDHZ01 Arrived to inspect no cool. I found the issue was with the evaporator full of frost. I advised the customer to unplug the unit for 24 hours and allow the frost to melt, correcting airflow issues. I found the likely cause of the frost door closing issues. Both doors creaked loudly during opening and closing as the compressed gasket in the hing areas moved across the outer skin area. I removed mfg debris from the gaskets and walls and tested. Door closing was corrected and they would longer stand open, near their fully closed position. Operational test ok, no leaks observed during service."
Near Austin, TX 78727
Cliff
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL MSD2542VEB00 Arrived on site to diagnose a refrigerator that is not consistently producing ice. Tested unit and found temperatures barely at ice making point. Found temperature settings adjusted to warm up causing low ice production. Lowered temperature settings to proper position and all working properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDPE334GBS0 "KDPE334GBS0 Arrived to inspect drying issue. The unit would not dry well and there was excessive water left in the cabinet area. I discussed use with the customer and they had a water treatment system and were using detergent tablets, pre-washing the dishes and the rinse agent was set to 3. I advised them to greatly reduce the amount of detergent usage and recommended one teaspoon as a starting point with their choice in pre-washing. I advised about rinse agent use and with soft water, that it should be set to 1. I discussed the importance of purging cold from the hot water supply prior to use. Operational rest good, no leaks observed during service."
Near Georgetown, TX 78633
Lou
Job Details: 11/03/2018
MICROWAVE WHIRLPOOL UMC5225DB0 "arrived on site to inspect microwave with no power. Upon further inspection, I found that the microwave had no power. I went o the breaker and inspected it and turned it off then turned it back on. Checked the microwave and still no power. I researched parts and there are no parts available for this unit. Per Service Matters, the unit has a Total Replacement Warranty. Therefore, I cannot service this unit. I quoted the customer MW100 Job completed."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
RANGE MAYTAG MGR6600FZ0 "Arrived on site for control replacement, receivedncontrol panel . Need CNOTE PLEASE SCHEDULE TUEDAY THE 5th! Customer unsatisfied and is trying g to request a replacement unit from whirlpool CNOTE call Tyler when part arrives to confirm correctness ; ordrng 1 W11101561 (CONTROL ELEC )"
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "S16360 for labor covered Arrived on site for unit at 50* found EVAP completely frosted, also ice melting. Advised customer to unplug unit 24hrs prior with towel, signed waiver. Customer is unsatisfied with her unit, it's her 2nd one, she will be calling manufacturer . No leaks on site ; ordrng 1 W10864519 (adapter) and 1 W11256332 (EVAP COVER ) and 1 WPW10675033 (cntrl-elec)"
Near Hutto, TX 78634
Tyler B.
Job Details: 11/03/2018
WASHER MAYTAG LAT9706AAM Arrived on site for timer replacement. Found supllied timer was incorrect . Need CNOTE part find and office reschedule ; saved tckt
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRSF505ESS00 Arrived on site for
Near Georgetown, TX 78628
Jonathan
Job Details: 11/03/2018
OVEN WHIRLPOOL WCG55US0HS00 Arrived on site for cooktop front left burner not igniting. Performed diagnostics and tested burners. Gained access to wire harness and spark module. Found disconnected at spark module. Connected harness and tested. Assembled unit and tested all burners. All tested good.
Near Austin, TX 78737
Leonardo
Job Details: 11/03/2018
COOKTOP WHIRLPOOL W5CG3024XS01 Arrived on site to replace cooktop. Replaced cooktop charged customer. Job complete
Near Austin, TX 78728
Wesley
Job Details: 11/03/2018
REFRIGERATOR MAYTAG MFF2558FEZ02 Arrived on site and found Evap rattle found unit needed to be adjusted tightened at frame connections and insulated under condenser. All checks good. No parts needed.
Near , TX 78628
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "WRS315SDHM01 Arrived to inspect feet missing. I advised the customer this model does not include leveling/locking feet and they may want to use cardboard to put the rollers onto, to stop unwanted movement. I squared and leveled the chassis and doors and sealed gapping at the lower outer door corners. Operational test good, no leaks observed during service."
Near Austin, TX 78726
Cliff
Job Details: 11/03/2018
MICROWAVE KITCHENAID KMBP107ESS01 Arrived on site to diagnose a microwave that is not responding to controls. Tested unit and found control panel locked up causing no response from UI. Reset control by removing power and resetting power. All is now fully functional and working properly. No further repairs are needed at this time.
Near Austin, TX 78736
Leonardo
Job Details: 11/03/2018
VENTHOOD IKEA IHW61UC0FS0 Arrived on site to replace fan motor. Replaced fan motor test unit and unit test good no loud noises coming from motor. Job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KSSC48QTS00 "KSSC48QTS00 Arrived to inspect ice bin freezing and no ice dispensed. I found frost within the ice bin and the ice had frozen into a mass, causing the driveshaft to be stripped. The motor had ice within the housing, but there was no damage to the motor and I removed the ice. I sealed the motor cover with silicone to prevent air movement and I used plastic compatible grease at the top of the shaft to further discourage water and air movement. I sealed the bin mounting plate gapping within the ice chute and tested. Operational test good, no leaks observed during service. Shaft
Near Austin, TX 78759
Wesley
Job Details: 11/03/2018
MICROWAVE JENN-AIR JMC2430DB01 Arrived on site and found unit operating intermittently due to poorly seated door switch on the right side. Adjusted door and switch for %100 operation.
Near Austin, TX 78759
Wesley
Job Details: 11/03/2018
ICE MACHINE WHIRLPOOL KUIC15PHZS0 Arrived on site and found unit in need of cleaning. Cleaned and replaced filter with their filter. To charge cleaning fee. Office to charge facilities.
Near Austin, TX 78726
Cliff
Job Details: 11/03/2018
WASHER WHIRLPOOL WTW7000DW1 Arrived on site to diagnose a washing machine with hose leaks. Fully inspected washing machine and found no mechanical failures or abnormalities in the machine itself. Advised homeowner on all possible reasons hoses may have had issues. Fully inspected hoses that were connected to machine and found no problems with hoses that were installed. No repairs necessary at this time and no leaks were found at time of service.
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site and replaced compressor. Could not test unit because water line would not stop dripping. Tommy is taking unit to,his shop and will test unit there after water line has been replaced. This is to make sure we have a good compressor as multiple compressors have failed new in box. ; ordrng 1 CNOTES and 1 UNITINTOMMYSSHOP and 1 WPW10217922 (tube)"
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF706ESS00 Unit has a restricted fresh food drain. Steam or wouldn’t not Open the drain. The customer will defrost for two days.. We will return next Friday at the customers request to try to finish getting the drain open.; schdld next appmnt for 11/9 FRI !
Near Austin, TX 78750
Cliff
Job Details: 11/03/2018
VENTHOOD WHIRLPOOL UXB1200DYS Arrived on site to diagnose a vent hood with a bad fan motor. Found start winding of motor weak. Replaced fan and tested unit. Found all is working properly at this time.Fan (470.80+tax)Svc/Lbr (229.99+tax)
Near Belton, TX 76513
Steve C.
Job Details: 11/03/2018
WASHER MAYTAG MVWB865GW0 Arrived on site for the unit is not working properly. Customer advise the unit went off balance and intermittently will shut down. Removed the control panel and found the wire connection to the UI is not secured. Secured the wire harness and calibrated the unit. Unit works properly and all water connections were dry at the time of service.
Near , TX 78669
Thomas L.
Job Details: 11/03/2018
MICROWAVE GE PEB7226SF2SS "Arrived on site to find microwave totally dead. Removed microwave from pantry. Removed microwave cabinet. Removed and reinstalled main microwave power fuse. Tested microwave. After this repair, microwave works perfectly."
Near Austin, TX 78703
Joseph C.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED9550WL2 "Arrived on site for “unit banging sides of walls after previous repair” complaint. Pulled unit from closet and installed mounting kit. Reinstalled unit. Customer is not pleased with being charged for call, since unit was not having this problem until previous repair. Notified office. MS to contact customer for this issue."
Near Austin, TX 78704
Scott
Job Details: 11/03/2018
VENTHOOD KITCHENAID KXD4636YSS5 "Arrived on site for poor performance on down draft . Checked installation, and air flow both are good . Checked outside vent , strong air flow . Did instruct that they may experience poor venting if pots are taller then vent . Unit is performing as designed . Job complete."
Near Austin, TX 78703
Scott
Job Details: 11/03/2018
RANGE KITCHENAID KSDB900ESS1 "Arrived on site for display issues . After talking to customer it’s a keypad issue . When changing temps the two top center buttons wouldn’t respond . Checked all connections , error seemed to be resolved . No gas leaks detected at time of service . Job complete ."
Near Austin, TX 78730
Luis
Job Details: 11/03/2018
ICE MACHINE KITCHENAID KUID308ESS2 "Arrived on site. Found tube disconnected to pump,installed tube correctly to pump,removed calcium build up on tube and cover."
Near Austin, TX 78730
Luis
Job Details: 11/03/2018
REFRIGERATOR GE PFSS6PKWBSS "Arrived on site for door alarm going off,adjusted top cover that holds magnetic switches tested door operation lights shutting off and magnetic switches making good contact"
Near Austin, TX 78734
Luis
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 "Arrived on site for door closing issue. Adjusted mullion heater on door,mullion sliding into bracket correctly,advised customer left side door with mullion has to be physically closed due to mullion needing to enter bracket checked door seal good."
Near Lakeway, TX 78734
Luis
Job Details: 11/03/2018
WINE COOLER WHIRLPOOL KUWS24LSBS03 "Arrived on site for no cool. Removed evaporator cover no,frost pattern found oil on manufacture weld joint on evaporator diagnosed leak on evaporator,part is a non serviceable part. Gave options on installed up drier and recharging system customer doesn’t want further repairs."
Near Austin, TX 78738
Paul
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived onsite for the dishwasher with the door falling faster than it use to. I found the right side hinge pad had broken and come off. I replaced the pad and the door is working as designed. There were no water leaks present at the time of service. Call complete.
Near Spicewood, TX 78669
Paul
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT720PADM1 Arrived onsite for the dishwasher that the lights are out and it will not start. I had voltage into the control but no voltage to the UI. I found the main control shorted out due to a water leak at the vent. The main control and the vent need to be replaced to further test. I quoted the customer CNTRL-ELEC GASKET . Customer does not want to repair the unit and decided to purchase a new machine. Call complete.
Near The Hills, TX 78738
Paul
Job Details: 11/03/2018
DISHWASHER KITCHENAID KDTE204GPS0 Arrived onsite for the dishwasher to replace the previous diagnosed parts by BC. I replaced the damaged left hinge. The right hinge was good. The door closes properly. Call complete. Nobody was at the job site to sign the ticket.
Near Austin, TX 78738
Luis
Job Details: 11/03/2018
REFRIGERATOR JENN-AIR JFX2897DRM02 "Arrived on site for ice bucket issues. Found auger motor shaft slipped out of coupling. Installed shaft to coupling reinstalled shaft to auger motor,installed bucket tested auger motor shaft rotating in bucket correct.y unit working as designed"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRMF606ESS01 Arrived onsite for customer complaint of 5 door refrigerator leaving puddle of water in RC section. When arrived found water puddling in RC floor. Call WPL Techline Andrew SR#7723242672 and stated to use trimmer string to recheck the drain tubing. Also found RC evaporator frozen over causing poor cooling. Ordering RC thermistor. R/S for Wednesday 11/7. All water connections were dry at time of service.; ordrng 1 W11087438 (motor-evap)
Near The Hills, TX 78738
Paul
Job Details: 11/03/2018
OVEN KITCHENAID KEMC308KSS0 Arrived onsite for the microwave that appears to have a broken door spring. I found one of the torsion springs broken. I advised the customer to replace both. I quoted the customer SPRING. I replaced both torsion springs and the door is working as designed. Call complete.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/03/2018
DRYER WHIRLPOOL WED92HEFW1 "Arrived on site for pre diag part replacement. R&R side panel , repair kit and drum and tests good. No noise"
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/03/2018
OVEN KITCHENAID KODE500ESS03 Arrived on site. Customer stated that oven is not level. There’s no component failure whatsoever on unit. Instructed customer they will need to have installers re-level unit. our company does not do installation issues. Job complete
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Arrived on site for unit not despensing water, found tiny ice cubes. Pulled unit, no kink in line. Removed filter and worked as normal. Advised customer to replace filter. Also advised if the new filter makes the same issue he would need a new filter housing. No leaks on site"
Near Cedar Park, TX 78613
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR KITCHENAID KRFC704FSS00 "Arrived on site for damaged door, found damage on left RF door. R&R door and tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/03/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived back on site for control replacement. R&R control and tested good no leaks on site
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL GI6SDRXXY02 "Arrived on site for light switch replacement. R&R switch and tested good,"
Near Pflugerville, TX 78660
Wesley
Job Details: 11/03/2018
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Arrived on site and heard reports of icemaker failing and then starting back up. Replaced icemaker. Unit appeared to be functioning properly at time of service.
Near Pflugerville, TX 78660
Wesley
Job Details: 11/03/2018
RANGE WHIRLPOOL WFG515S0ES1 Arrived on site and replaced trim. Unit is now operating as designed. Advised builder on repair.