Service History 818

Near Austin, TX 78704
Wesley
Job Details: 08/09/2019
DRYER MAYTAG MEDB765FC0 Arrived onnsite and repaired without motor by resetting the pulley switch permanently. All checks good. Unit is now operating as designed.
Near Austin, TX 78745
Robert
Job Details: 08/09/2019
WASHER GE HLC1700AXW Arrived on job for washer not starting. Found error code FC displayed on control panel which means failed control board. Talked to DW and she sent over tech sheet for FC code. Ran procedures on tech sheet and confirmed that the control board is not working. Ordered control board.; ordrng 1 WH18X27222 (CONTROL )
Near Austin, TX 78759
Cliff
Job Details: 08/09/2019
DRYER MAYTAG MEDC465HW Arrived on site to diagnose a dryer that is making noise. Tested all parts and components and found no mechanical failures at this time. Advised homeowner on roller movement and noise as well as design of dryer. No repairs are needed and all is functioning properly.
Near Austin, TX 78730
Tyler B.
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for no ice. Found ice maker mold stuck in dump position. Replaced ice maker and tested good, no leaks on site"
Near Leander, TX 78641
Jonathan S
Job Details: 08/09/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site for microwave door sagging. Inspected unit and work area. Found door not setting correctly on right left hinge. Removed hinge screw and corrected door. Assembled unit and tested. All tested good.
Near Leander, TX 78641
Jonathan S
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Arrived on site to install previous diagnosed part. Gained access to thermistor assembly. Removed remaining ice buildup. Removed thermistor and inspected connector found minor corrosion, cleaned with wire brush. Installed thermistor assembly. Tested operation and found working as designed. All tested good, no water leaks present. Spoke with customer on corrosion and user care guide.
Near Round Rock, TX 78665
Cliff
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found turntable motor locked up. Replaced turntable motor and tested unit. Found all is functioning properly at this time.
Near Leander, TX 78641
James
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "Arrived on site and tested operation. I found ice maker not functioning in diagnostics. Tested for voltage and found no voltage to ice maker. Inspected harness and connections and found that the harness has broken at lower hinge. Unit will require new freezer door to repair.
Near Austin, TX 78726
Paul
Job Details: 08/09/2019
MICROWAVE KITCHENAID KBHS109BSS00 "Arrived onsite for the microwave to replace the previous diagnosed parts. I found the door switches and interlocks good. I found the 250ma fuse on the AM open. The AM needs to be replaced to further test and possibly complete service. I replaced the AM and tested the unit. The unit powered on, accepted commands on the control panel,, but when start was pressed it beeped but nothing came on. After further testing I found the 12VAC circuit on the UI transformer open. The UI transformer needs to be replaced. ordrng 1 W10354050 (TRANSFORMER MICROWAVE UI)"
Near Waco, TX 76706
Arthur B.
Job Details: 08/09/2019
DRYER WHIRLPOOL WED4815EW1 Arrived onsite for customer complaint of dryer too hot. Removed back panel and found element grounded out. Removed and replaced element and cutoff. Reassembled and tested. Dryer now heats as intended. Advised also to have venting clean due to clog on outside. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Pflugerville, TX 78660
Andy
Job Details: 08/09/2019
DRYER WHIRLPOOL WED87HEDW1 Arrived on site for dryer not heating. Tested and inspected unit and found failed heating element. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL KFIV29PCMS00 "arrived on site to install previously diagnosed and ordered part. Upon arrival, I tested temps in the FC=9 degrees and RC=43 degrees. Due to ice built up on the ice maker housing, I removed and replaced the ice maker housing adaptor and sealed it with some sealant. Checked the ice maker on test 56 and it showed no error code. Tested harvest on test 57 and it operated as designed. Tested the fill tube on test 45 and the ice maker filled. I inspected the both evaporators and both had good frost patterns. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78748
Leonardo
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for knob broken. Replaced knob test unit and unit test good. Job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WSR57R18DM00 "Arrived on site to install parts ordered by previous tech. Found heavy corrosion at the heat exchanger but attempted to repair. Replaced evaporator and compressor with drier and valve. When pulling system in a vacuum I found a restriction. Replaced drier again, flushed system and couldn’t clear restriction.
Near Waco, TX 76705
Arthur B.
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Arrived onsite for customer complaint of icemaker not dispensing on french door refrigerator. Found impeller stripped on dispenser motor shaft. Removed and replaced dispenser motor along with new impeller. Reassembled and tested. Found icemaker now dispensers as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78741
Leonardo
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADM Arrived on site to test unit for unit not heating. Test unit and found bad heating element. Test unit for leaks not leaks present unit heating correctly job complete.
Near Austin, TX 78703
Luis
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "arrived on site for no ice. Found bail arm raised to off,lowered bail arm,icemaker ran through a cycle,ice dumped in bin,water filled icemaker unit working as designed."
Near Austin, TX 78759
Cliff
Job Details: 08/09/2019
REFRIGERATOR GE PSHS6PGZBESS Arrived on site to diagnose a refrigerator that is not cooling properly. Tested unit and found fresh food and freezer fans not running due to shorted control board. Also ordering fan motors in case needed. Office will need to have a job authorized by home warranty company.; ordrng 1 CNOTES (NEED AUTHO) and 1 WR49X10251 (cover asm ff inlet) and 1 WR55X11033 (board main combined) and 1 WR60X10318 (motor dc evap fan as)
Near Austin, TX 78704
Wesley
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived onsite and found bimetal open in diagnostics and forced defrost not activating the heater. Evap frozen over, ordering defrost and heater and returning with bimetal. ; ordrng 1 W10857624 (heater)"
Near Canyon Lake, TX 78133
Brandon
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL GX5SHDXVD01 "Arrived on site for customer complaint of unit not cooling properly, found no power getting to fan motor, I replaced control, unit tested good."
Near Georgetown, TX 78628
Joel G.
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site to to diagnose dishwasher not washing. Ran diags and found no water filling. Found motor loud when trying to wash. Found water turned off to the dishwasher. Verified operations and no leaks detected.
Near Round Rock, TX 78664
Joel G.
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW8000DW5 Arrived on site to diagnose washer not advancing. Found latch failure. Replaced and found gear loud. Replaced parts and found proper operations. No leaks detected. Drain is secure.
Near Austin, TX 78738
Paul
Job Details: 08/09/2019
RANGE WHIRLPOOL KDRS463VSS04 Arrived onsite for the range with yellowing burners and not going to the lowest setting. I found a choke had fallen out of the LF burner causing the flames to yellow tip. I removed the choke because it shouldn’t have been in that burner head. The left front burner is the only one with the simmer orifice and the only burner that should have a simmer knob but the customer had simmer knobs on both left burners. I explained to ms that she had the wrong knob for the RR burner. The knob needs to be replaced. Ordering c-notes & W11103351 KNOB.; and 1 W11103351 (KNOB)
Near Waco, TX 76705
Arthur B.
Job Details: 08/09/2019
WASHER GE GFW450SPMDG
Near Wimberley, TX 78676
Brandon
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for customer complaint of unit leaking, I ran diagnostic test cycle, did not find any leaks.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/09/2019
REFRIGERATOR KITCHENAID KRFC704FPS00 Arrived on site to replace control board for ice box fan not running. This control or power it up but only at a very slow speed during diagnostics where is the original control powered it up to full speed. Will order the control again along with the user interface.; ordrng 1 W11039890 (cntrl-elec) and 1 W11333076 (CONTROL)
Near Hutto, TX 78634
Andy
Job Details: 08/09/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site for dented cooktop. Inspected unit and found cooktop is dented on left hand side (See SD-QUICKPIC) Contacted office and was made aware that it is covered. Removed damaged part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 08/09/2019
OVEN WHIRLPOOL WOS51EC7HS01 "arrived on site to inspect wall oven control panel not responding. Upon further inspection, the customer advised that the control panel has been responding intermittently and the most recent time she had turned it on and walked away. When she came back a few minutes later, the display showed 100 degrees and when she opened the door, it was room temp inside the unit. I placed the unit in diagnostics and it showed error code F6E4-UI/ACU status mismatched. I cleared the code and tested and unit came on and began to heat. Due to this error code, I am ordering the UI panel and will return with the main control (ACU). . ;1 W11297725 (CONSOLE)"
Near Austin, TX 78749
Robert
Job Details: 08/09/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on job for vibration or unbalanced on washer. Calibrated washer and tested and vibration is still there. Need to order spin basket.; ordrng 1 W10752283 (washplate) and 1 W10811957 (spin basket)
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/09/2019
MICROWAVE WHIRLPOOL WMH32519HZ2 Arrived on site to repair unit that is not venting properly. Lowered microwave to find that there was a gap between the vent of the microwave and the venting of the house which is causing airflow back into the room which is the customers concern.
Near Bastrop, TX 78602
Scott
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Arrived on site for top shelf item freezing . Ran temps in several spots in fresh food . 43,34, 32 at vent . Ordering control , will return and install UI and thermistors . No water leaks detected at time of service . Please call to set return .; ordrng 1 W11196400 (CONTROL) and 1 W11214887 (UI)"
Near Seguin, TX 78155
Kevin
Job Details: 08/09/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM "Arrived on site and found ice is not dispensing, found motor is rusted and after replacing it will still not dispense. After replacing motor will still not turn, found wires at bottom of freezer door are broken, a new door will be needed to correct the issue. No water leaks detected at time of service, job complete ; ordrng 1 LW10639122 (dor-fip)"
Near Leander, TX 78641
Lou
Job Details: 08/09/2019
OVEN WHIRLPOOL WOD51EC0HS00 "arrived on site to inspect oven UI console. Upon further inspection, the customer advised that they were cooking in the unit and when they opened the door all the way, steam came out of the unit and fogged up the display and the display began to jump back and forth between time and temp. I advised the customer that when cooking to make sure they keep all food covered to keep any/all moisture from rising into the console. I placed the unit in diagnostics ad found error codes F6E4-UI/ACU status mismatched. I removed and replaced the main control (ACU) and the console and tested. The unit operated as designed
Near Leander, TX 78641
Lou
Job Details: 08/09/2019
DISHWASHER KITCHENAID KDTE104ESS2 "arrived on site to inspect dishwasher not washing. Upon further inspection, the customer advised that the unit dispenses water into the tub, but the dishes don’t clean ad she can’t hear the motor come on. I placed the unit in diagnostics showing error codes F7E1. I cleared the code and continued with testing. I placed my multimeter on t(e black wire at the junction box to test amps while the unit tested. The unit dispensed water into the tub and the motor never came on. I could hear the diverter moving, but no motor and no amps showing when the motor was to come on. I advanced testing and the dispenser opened, the drain pump came on and the element heated. I advised the customer of my findings and advised that I would be replacing the sump/motor assembly. I removed and replaced the sump/motor assembly and retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78717
James
Job Details: 08/09/2019
DISHWASHER WHIRLPOOL WDT720PADM3 "Arrived on site and found right pad has broken off again. Installed new pad and applied a very small amount of grease to pad to allow pad to slide betting on ,teal surface. Door still falls open but at a slower rate. I also added tension to both springs. Instructed customer that the grease on the pads will help with longevity of pads against the metal surface and as the grease wears off the tension will increase. Unit working as designed. Job complete"
Near Elgin, TX 78621
Andy
Job Details: 08/09/2019
RANGE GE JGB660SEJ4SS Arrived on site for range tripping breaker. Tested and inspected unit and found unit tripping breaker and loose door gasket. Inspected unit and found no issues with unit leading to tripping breaker. Found that breaker is GFCI/AFCI . Fixed gasket issues and instructed customer that unit is not intended for such breaker and that if allowed a standard breaker is recommended. No other repairs are needed at this time.
Near Austin, TX 78746
Wesley
Job Details: 08/09/2019
RANGE JENN-AIR JGRP436WP01 Arrived on site and installed control with TB. Determined that the spark module also needs to be replaced. Ordering spark module. Please send TB and WP for return visit. Returning with valve. ; ordrng 1 WPW10331686 (module-spk)
Near Austin, TX 78747
Luis
Job Details: 08/09/2019
REFRIGERATOR LG LFXC24726D/00 Arrived on site for cooling issue. Found E rf error code. Error code due to fan motor not powering on. Unit will need fan assembly. Customer is going to try and defrost unit and call back if problem continues.
Near New Braunfels, TX 78132
Brandon
Job Details: 08/08/2019
REFRIGERATOR JENN-AIR JFC2089BEP03 "Arrived on site for customer complaint of water line not able to be hooked up, found filter head assembly was missing the brass piece to connect to house supply line. ; ordrng 1 W11346623 (FILTER HEAD)"
Near Georgetown, TX 78628
Chase
Job Details: 08/08/2019
OVEN KITCHENAID KODE500ESS
Near Salado, TX 76571
Arthur B.
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW8200YW0 "Arrived onsite for customer complaint of top load washer making loud grinding noise when spinning. Found bearing warn. P&L are as follows;Removed and replaced bearing. Reassembled and tested. Unit now fills, agitates, drain and spins as intended. No other issues found. All water connections were dry at time of service."
Near Buda, TX 78610
Robert
Job Details: 08/08/2019
RANGE WHIRLPOOL WFG505M0BS3 Arrived on job for complaints of left rear burner not working. Found spark weak. Switch with different burner of same type and same results. Need harness for igniter not in parts screen. ; ordrng 1 CNOTE (HARNESS IGNITER )
Near Austin, TX 78750
Tyler B.
Job Details: 08/08/2019
ICE MACHINE KITCHENAID KUIC18NNZS0 "Arrived on site for drain hose install. Upon arrived removed unit and found kink in drain line. Unit has a custom hose. Factory one is not long enough but was also not needed, found current hose had too much slack behind the unit so when pushed back it would kink. Was able to pull slack from under cabinets. And got rid of kink, tested draining on unit and drained with no issues, ran unit and watched until ice sheet formed. No leaks on site.
Near Austin, TX 78745
Kevin
Job Details: 08/08/2019
OVEN JENN-AIR JGRP436WP01
Near Leander, TX 78641
James
Job Details: 08/08/2019
COOKTOP KITCHENAID KGCU467VSS02 Arrived on site and installed ew burner heads and caps on both power burners. I found the flame is slightly better but the low simmer is still chasing itself and making a popping noise. Called tech line and spoke to Scott #7725552225. U it will need new valves as well to repair; ordrng 2 WPW10371235 (valve-brnr)s
Near Austin, TX 78750
Tyler B.
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site for unit door not sealing and keeping light and chime on. And also for left door sticking to right door. Inspected right door and found top hinge was not in correct position. Corrected position and door now seals and turns light off, but left door still sticks, inspected door and found when door gasket was installed and was sticking out, took picks, gasket can not be corrected after attempts,unit will need left door to complete repair. No leaks on site ; ordrng 1 CNOTE (OFFICE RS) and 1 LW11037733 (dor-fip)"
Near Round Rock, TX 78664
Joel G.
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHV01 Arrived on site to diagnose fridge building up frost in frz. Found “snow” type frost indicating freezer didn’t get shut properly and allowed moisture into the freezer. Freezer itself is closing just fine. Customer to make sure door gets closed properly every time door gets shut to prevent this issue. No water leaks detected.
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/08/2019
DISHWASHER KENMORE 665.13129K703 Arrived on site for erratic operation of control panel. Unit will not allow me to select any of the main cycles. When I do it turns on the turbo feature. When I try to cancel the turbo feature it lights up the drain indicator. Unit will need a control panel.
Near Cedar Park, TX 78613
James
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDT970SAHV0 Arrived on site and tested operation. I found unit would intermittently shut off after starting cycle and closing door. Installed new control and tested. U it tests good. Job complete
Near Bartlett, TX 76511
Arthur B.
Job Details: 08/08/2019
OVEN KITCHENAID KOSE500ESS01 Arrived onsite to remove and replace control and UI to wall oven from prior visit’s diagnosis. Removed all parts and reassembled. Tested unit. Unit preheated within +/- 5F. No other issues found.
Near Round Rock, TX 78681
Lou
Job Details: 08/08/2019
OVEN KITCHENAID KODE500ESS02
Near Liberty Hill, TX 78642
Thomas L.
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Replaced dented left fresh food section door. See pictures. The water is hooked up to this unit.
Near Austin, TX 78739
Scott
Job Details: 08/08/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site for no display on oven . Reset breaker and display came on but had a big blue streak in center . Replaced UI console . Ran pre heat all checke normal . Job complete .
Near New Braunfels, TX 78130
James
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site and inspected panel for rust. I found Ruston on sides and front of panel. Installed new and verified proper fit. Unit tests good. Job complete
Near Austin, TX 78739
Scott
Job Details: 08/08/2019
VENTHOOD WHIRLPOOL GZ8330XLS1 "Arrived on site for that’s not working on. Vent hood. . Found no voltage going. To light housing . Found switch assembly working but control board not sending voltage .
Near Austin, TX 78747
Scott
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for fresh food no cool . Customer had defrosted unit . Replaced control . Ran diagnostics all checked normal . No water leaks detected at time of service . Did instruct customer on what to look for if this happens again . Job complete .
Near Austin, TX 78729
Lou
Job Details: 08/08/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site inspect dryer times too long. Upon further inspection, I opened the door and held the door switch closed and turned the unit on. I could see the element illuminating in the back left vent and heating as designed. Using my vent test kit, I tested airflow in the unit and after two tests, the unit failed. I removed the vent tube from the wall vent and tested again and the unit passed. When I removed the vent tube from the wall, I found a large amount of lint debris inside the wall vent (photo), so much that it was sealed closed and now airflow could go through to the outside. I advised the customer of my findings and advised that the vents will need to be cleaned professionally. No lint observed in the unit, job completed."
Near Kempner, TX 76539
Al
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Arrived to inspect water leaking from freezer section on the side by side refrigerator.Confirmed the complaint and removed the evaporator cover in the freezer section and confirmed the drain was clogged and not allowing the water from defrost mode to drain.I used my steamer to defrost the unit and unclogged the drain.Reassembled and unit began operating as designed.All water lines were dry at the time of service.Customer satisfied Job complete
Near Harker Heights, TX 76548
Al
Job Details: 08/08/2019
DRYER MAYTAG MEDX655DW1 Arrived to install previously ordered parts.Removed and replaced the pts and fuse.Reassembled and unit tested as designed.No lint buildup observed at the time of service.Job complete
Near New Braunfels, TX 78130
Brandon
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL JF42NXFXDW02 "Arrived on site for customer complaint freezer gasket torn, ordering freezer gasket, unit also needs adjusting to be inline with cabinets. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WPW10192907 (gasket-fip)"
Near Austin, TX 78717
Lou
Job Details: 08/08/2019
WASHER MAYTAG MVWB835DW4 "arrived on site to inspect washer not starting a cycle. Upon further inspection, the customer advised that when they turn the dial to a certain setting, sometimes it will not select the setting. Customer turned the dial and at first it did not select, but after a few turns it selected. I placed the unit in diagnostics showing no error codes. The unit operated as designed. Due to the intermittent actions of the console/control, I removed and replaced the main control and console and calibrated the unit. Retested and the unit operated as designed. No water leaks observed during service, job completed."
Near Belton, TX 76513
Al
Job Details: 08/08/2019
WASHER MAYTAG MVWB880BW0 "Arrived to inspect washer tub issues.Verified the complaint.Customer had unit already partially disassembled.I attempted several times to free the basket from the unit, but was unsuccessful.Customer advised the return job will require a second technician to assist with freeing the basket.Office will reschedule with customer.NEEDS MORE WORK ; ordrng 1 CNOTE (TWO MAN JOB. NEED AUTHORIZATION ) and 1 CNOTE (AUTHORIZATION )"
Near Taylor, TX 76574
Andy
Job Details: 08/08/2019
WASHER MAYTAG MVWB865GW0
Near Cedar Park, TX 78613
Lou
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher not drying. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit operated as designed showing no error codes at the end of testing. During testing, I used my multimeter to test amperage to the element and it showed 7-9 amps as expected (photo). I found that the customer is not using rinse aid. I contacted Techline and spoke to Kirk and I advised him of my findings. Kirk advised that the customer must use rinse aid in order for the unit to dry to specifications. He provided File #7725556589. I advised the customer to use rinse aid. Also I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/08/2019
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site or unit that would not stop producing ice. Tested unit and found bin thermistor far out of its normal operating range which is causing this problem. Replaced and tested. All water connections are dry.
Near Blanco, TX 78606
Robert
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 Arrived on job for complaints of no ice ran diagnostics and got code for motor not finding home. No leaks detected at time of service
Near Georgetown, TX 78626
Joel G.
Job Details: 08/08/2019
DRYER KENMORE 796.69272 Arrived on site to to do maintenance on dryer. Completely vacuumed dryer and lubricated rollers and pulley. Verified operation. Temps are fine. Informed customer of regular venting cleaning.
Near Temple, TX 76502
Arthur B.
Job Details: 08/08/2019
DRYER MAYTAG MEDX655DW1 "Arrived onsite to install new drum and bearing strips to dryer from prior tech’s diagnosis. Removed and replaced all parts, reassembled and tested. Unit now tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service."
Near Austin, TX 78738
Paul
Job Details: 08/08/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived onsite for the dishwasher with the rails corroded and broken. I found the rails good and working as designed. I found the rear locking tabs broken off both adjusters. I replaced the adjusters and the rack works as designed. Call complete.
Near Lakeway, TX 78734
Luis
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for failed harness,found no lights and ui dispenser not powering on. Powered unit off installed new harness,reassembled unit. Powered unit on no lights and ui are dead,installed new ui same issue replaced main control and power supply and same issue no lights and ui off. Called tech support,disconnected multiple harness same issue found blu wire broken in cabinet.
Near Hutto, TX 78634
Andy
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW8240YW0 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78738
Luis
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on site for no cool. Lights on however unit not powering on,power cycled unit compressor powered on. Diagnosed faulty main control,installed a new main control, powered unit on compressor and fans powered on."
Near Copperas Cove, TX 76522
Al
Job Details: 08/08/2019
MICROWAVE WHIRLPOOL WMH78019HB0 "Arrived to inspect microwave issues.The unit continuously flashed F2E1 KEYBOARD.The door is also separating at the bottom contributing to the error.Door will need to be replaced, due to all electronics being in the door.ORDERING W11188091 MW DOOR BLACK to complete the repair.OFFICE TO RESCHEDULE WITH CUSTOMER.; ordrng 1 W11188091 (DOOR MICROWAVE BLACK)"
Near Cedar Park, TX 78613
James
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHV00 Arrived on site and tested operation. I found ice has jammed causing bail arm to read full ice bin. Verified proper cube size and operation of ice maker. All functions of ice maker test good. Verified proper temperatures in unit and found to be good. Instructed customer that if they have a no ice production in the future to pull the ice bin and check for ice stuck under bail arm. Unit tests good. Job complete
Near Austin, TX 78759
Wesley
Job Details: 08/08/2019
WASHER MAYTAG MVWB725BW0 Arrived on site and found unit to have a nut loose on lower shaft and replaced rps as well as tightening. Unit hub also replaced. Tested and found error not repeating. All checks good.
Near Austin, TX 78732
Paul
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDT790SAYM3 Arrived onsite for the dishwasher that is leaking. I ran diagnostics and could not duplicate the leak but I did find where the unit had been leaking from the diverter and the door seal. Both need to be replaced to complete service.;
Near Austin, TX 78735
Kevin
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site and replaced cam kit, actuator, gear case, and latch. Noise reported by previous technician is still present but does not appear to be a failure of the machine. no water leaks from connections at time of service, job complete"
Near Pflugerville, TX 78660
Tyler B.
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for unit not working, started unit and found unit not pumping. Replaced pump and motor and tested good. No leaks on site"
Near The Hills, TX 78738
Luis
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for no cool. Found oil on fresh food evaporator,diagnosed leak at fresh food evaporator. Installed a new fresh food evaporator and a uv drier,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78702
Jonathan S
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and replaced door and nameplate. Job complete"
Near Austin, TX 78702
Jonathan S
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Arrived on site and replaced door and nameplate. Job complete"
Near Austin, TX 78702
Jonathan S
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site and replaced door and nameplate. Job complete"
Near New Braunfels, TX 78130
Brandon
Job Details: 08/08/2019
REFRIGERATOR GE PFE28KMKES "Arrived on site for customer complaint of filter not being able to go into filter housing, I found old filter had broken a piece off inside of housing, I removed broken filter, installed a new filter, unit tested good."
Near Georgetown, TX 78626
Joel G.
Job Details: 08/08/2019
WASHER KENMORE 796.29272 "Arrived on site to to do maintenance on washer. Verified bolt for stator was secure and verified no error codes. Fills, washes and drains fine but in spin, clutch assy is starting to get loud but still functions fine. Would need part replaced and major labor to replace which customer doesn’t want to do but washer is still functional. Drain is secure. No leaks detected.
Near Austin, TX 78705
Wesley
Job Details: 08/08/2019
WASHER WHIRLPOOL WET4024HW0 "Arrived on site and found unit was still only plugged into a 120v outlet. Advised management that unit power had not been properly hooked up. Advised that electrician is needed. Unit requires 30amp dryer cord and 220v outlet currently not equipped.
Near Austin, TX 78750
Tyler B.
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for unit not filling with hot water. Tested unit on hot cycle, and only was filling cold, found valves good, replaced control and tested unit again , unit now filling with hot. No leaks on site"
Near Johnson City, TX 78636
Robert
Job Details: 08/08/2019
WASHER MAYTAG MVWB765FW3 Arrived on job to replace gearcase and stator. Found stator good but replace gearcase. After replacement test operation. No leaks detected at time of service.
Near Austin, TX 78729
Lou
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW5000DW2 "arrived on site to inspect washer not starting. Upon further inspection, I placed the unit in diagnostics showing error code F5E2-Lid Lock fault. I cleared the code and continued with testing but the lid lock would not engage. I verified that it was connected to the main control. I removed and replaced the lid lock assembly and retested and the unit operated as designed. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 08/08/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site and tested operation. I found unit baking 20 degrees too high. Calibrated unit and tested. Customer is have issues with bread baking evenly and browning properly in lower oven. Called tech line and spoke to Robert #7725557995. Unit is baking as designed as it does not have an upper broil burner and is a convection oven. Recommended customer use convection bake for a more even cook but bread will have to be rotated during bake cycle. Unit working as designed. Job complete
Near Buda, TX 78610
Joseph C.
Job Details: 08/08/2019
OVEN MAYTAG MGT8720DS06 "Arrived on site for “lower oven not working” complaint. Inspected unit and found no voltage to lower oven ignitor. No sorts in harness. Ordering new control. Will bring back ignitor and valve, just in case of need. Needs authorization. No leaks detected, at time of service. Office to schedule return visit, due to need for authorization.; ordrng 1 W10879697 (cntrl-elec)"
Near Austin, TX 78754
Joseph C.
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Arrived on site for “low to no ice production” complaint. Inspected unit and found ice maker faulty. Removed and replaced ice maker. Unit checks good. No leaks detected, at time of service."
Near Austin, TX 78748
Kevin
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site and inspected refrigerator and found ice production is good, took pictures. Doors are sealing well and ice door and dispenser are working. Freezer temperature is 7-8 degrees, took picture. Found food items stacked incorrectly inside of freezer drawer but they are not causing any air gaps at this time. Showed customer how this could potentially cause a problem, leveled all doors that were replaced by previous technician to ensure seals are closing properly. No further repair is required at this time, no water leaks from connections at time of service, job complete."
Near Manchaca, TX 78652
Joseph C.
Job Details: 08/08/2019
RANGE WHIRLPOOL WFG505M0BS3 "Arrive on site for “left front burner not igniting” complaint. Inspected unit and found burner cap and head not making good contact. Removed and replaced cap and burner. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 08/08/2019
DISHWASHER WHIRLPOOL WDT730PAHV0 "Arrived on site for “unit not washing” complaint. Inspected unit and found control to be faulty. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78757
Wesley
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived onnsite and inspected unit for leaks. All checks good unit is not leaking. Advised customer on findings. Unit is outside in a closet. Advised customer on findings. No repair needed at this time.
Near Round Rock, TX 78664
Joel G.
Job Details: 08/08/2019
REFRIGERATOR KITCHENAID KFIS25XVBL1 "Arrived on site to diagnose ice maker leaking. Found proper temps. Found ice maker fill cup frozen and causing water to splash over when ice maker fills. Found cup with lots of water deposits causing water to be retained on plastic and freezing. I was able to smooth it down with paper to prevent this issue. Informed customer if issue persists, ice maker and water valve will need to be replacedNo leaks detected."
Near , TX 78610
Kevin
Job Details: 08/08/2019
OVEN WHIRLPOOL WFG550S0HZ1
Near Austin, TX 78759
Wesley
Job Details: 08/08/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Arrived on site and foundnice bin had frozen and not been emptied to reset and prevented auger from moving. Advised customer on maintenance. No parts needed for repair.
Near , TX 78610
Kevin
Job Details: 08/08/2019
MICROWAVE WHIRLPOOL WMH32519HZ4 "Arrived on site and found sparking in interior of oven when in use. Found left rear mounting point for center rack is loose and causing it to arc. Correcting mount and recommended rack not be used if possible. No further repair is needed at this time, job complete"
Near Hutto, TX 78634
Andy
Job Details: 08/08/2019
WASHER WHIRLPOOL WTW7000DW4 Arrived on site for washer with error code. Tested and inspected unit and found failed latch. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.