Near Austin, TX 78729
Paul
Job Details: 11/22/2018
COOKTOP WHIRLPOOL JGD8430ADS Arrived onsite to replace the previous diagnosed parts. I replaced both right hand orifice holders and burner heads. The RR burner head would not come off without drilling it out so I had to replace it also. I had to replace the gaskets because they were all four falling apart. I replaced all 8 burner head screws. I tested the unit and it is working as designed. There were no gas leaks present at the time of service. Call complete.
Near Austin, TX 78759
Paul
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived onsite for the microwave to replace the previous diagnosed parts by SM. I replaced the door and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78730
Paul
Job Details: 11/22/2018
OVEN KITCHENAID KOSE500ESS03 Arrived onsite for the oven with and F2E1 error. I entered diagnostics and verified the error. I found the new control panel missing the molex connector on the UI for the harness from the main control. Need to order another control panel. Ordering W11093241 PANL-CNTRL. RS for Thu 11/29. Per Mr RS for Fri 11/30.; ordrng 1 W11093241 (PANL-CNTRL)
Near Austin, TX 78757
Paul
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived onsite for the ice maker that’s not making enough ice or making it fast enough. Ms stated the unit doesn’t fill even half way up over night. I ran diagnostics test 44, 45, 47, & 48. All test passed and worked as designed. The thermistor registered the same temp my temp meter registered at -3 degrees at the ice mold. I called techline and spoke with Kathy File# 7723503672. Kathy stated the unit is working properly and that this unit will take 2 days to fill the bucket if the doors are not opened. There were no water leaks present at the time of service. Call complete."
Near Austin, TX 78727
Paul
Job Details: 11/22/2018
RANGE GE JGBS66REK2SS Arrived onsite for the range displaying an F3 and the oven not working. I tested the unit and it reached set point temp of 350 and worked as designed. I turned the unit up to 400 degrees and tested. I opened and shut the door and the unit popped the F3 error up. I started the unit up again and tapped the sensor and the unit errored out again. The sensor is defective and needs to be replaced. Ordering WB20K10015 RANGE TEMPERATURE SENSOR. RS for Thu 11/29.; ordrng 1 WB20K10015 (RANGE TEMPERATURE SENSOR)
Near Austin, TX 78728
Paul
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE704DBL0 Arrived onsite for the dishwasher not powering up. I found the control not sending voltage to the UI. The main control will need to be replaced and possibly the UI to complete service. Parts are under 60/month mfg warranty. RS for Wed 11/28; ordrng 1 W10866116 (CNTRL-ELEC)
Near Round Rock, TX 78681
Jonathan
Job Details: 11/22/2018
OVEN GE CGS990SET3SS "Arrived on site to install previous diagnosed part. Gained access to igniter. Removed failed igniter and installed new. Tested operation, tested good. Assembled unit and tested cooktop and both upper and lower oven. Found bottom not lighting. Gained access to igniter and found igniter grounded out to deflector oven plate. Inspected deflector plate and found damaged from prior igniter (see SD-QuickPic), due to normal wear and tear. Will need to replace burner plate with igniter. Schedule return for Wednesday the 28th. ; ordrng 1 WB13K10043 (igniter glow bar) and 1 WB49K10037 (deflector oven)"
Near Round Rock, TX 78681
Jonathan
Job Details: 11/22/2018
OVEN KITCHENAID KEBK101BSS00 Arrived on site for oven not maintaining temperature. Customer stated that unit will preheat to correct temperature but will but will not maintain temperature. Performed temperature test on bake mode at 350°. Informed customer of billing code for temperature test. While performing temperature test spoke with customer on service pointer W10689408 and customer was not aware of. Found average temperature was at 378° with rapid preheat. Calibrated -10°. All tested good. (PR220)
Near Round Rock, TX 78665
Jonathan
Job Details: 11/22/2018
OVEN MAYTAG MGR5751BDW "Arrived on site for range bake burner not lighting. Per diagnostics and gained access to bake igniter. Tested amperage at igniter and found none. Measured igniter resistance and found opened. Found bad glow igniter, due to normal wear and tear. Removed failed igniter and tested bake mode. All tested good."
Near Georgetown, TX 78633
Lou
Job Details: 11/22/2018
OVEN WHIRLPOOL WOC54ECOAS04 "arrived on site to inspect oven not heating correctly. Upon further inspection, I pressed Bake and the display showed 177 degrees Celsius. The customer advised that the unit got up to 288 degrees and stopped but it cooked her food good. I advised that the unit is set to Celsius and not Fahrenheit. I corrected the display and changed it back to Fahrenheit. Using my thermalcouple, I placed my thermal lead in the middle of the center rack to test. I pressed Bake at 350 degrees and started. I noticed that my thermalcouple readings were increasing but the control panel display was not advancing above 100 degrees. I stopped the testing and removed the sensor and tested ohms and it showed to be open. I replaced the sensor and began my testing again. My temp reading at the 350 degrees preheat beep was 342. I took the next thee readings which were 358, 306, and 400 degrees. The average temp was 355 degrees. I advised the customer of my findings and repair. Job comp
Near Austin, TX 78758
Tyler B.
Job Details: 11/22/2018
WASHER MAYTAG MVWB855DC0 "Arrived on sote for no fill. Found water valve has. Old side solenoid stuck R&R housing and tested good, no leaks on site"
Near Leander, TX 78641
Lou
Job Details: 11/22/2018
VENTHOOD KITCHENAID KXU8036YSS1 arrived on site to install previously diagnosed and ordered part. I removed and replaced the blower fan due to the original fan not operating properly and not turning with the axle. I tested the unit and it operated as designed. Job completed.
Near Cedar Park, TX 78613
Lou
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to inspect refrigerator freezer door hard to close. Upon further inspection, I opened the fc section door and found it very difficult to open. The customer advised that there have been times when the door did not close all the way and frost built inside the fc section. I removed the fc door and drawers and found that the grease on the bracket assemblies had hardened and gunked up causing the rails to not slide easily. I removed and replaced the left bracket assembly and when I opened the box to the right bracket assembly, I found that it contained only the bracket but the box sticker showed the correct part number for the assembly. I took pictures and notified the office through skype and reordered the right bracket assembly. Also, when I was removing the drawers, I found that the drawer pan stops were broken. I am ordering both pan stops along with the right bracket assembly and scheduled return service for 11/30/18. Before leaving
Near Round Rock, TX 78681
Lou
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDT720PADB2 "arrived on site to inspect dishwasher not working. Upon further inspection, the customer advised that the bottom spray arm isn’t working and the unit is making a loud buzzing noise. I placed the unit in diagnostics and tested with error code F5E1 showing. I cleared the code and continued with testing. I found that the unit dispensed water into the tube and I could hear the motor engage, but the bottom spray arm was not operating as it should and I could hear the diverter making a loud buzzing noise. I notified the office to get authorization then removed and replaced the sump/motor assembly. I tested the unit again and it operated as designed. No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Lou
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I checked temps in the rc and fc sections using my thermalcouple and thermal lead. The rc section showed 38 degrees and the fc showed 3 degrees. I placed the unit in diagnostics and tested the rc door ice maker. The ice maker operated as designed. It harvested and filled like it’s supposed to. I removed the ice maker to inspect the ice maker wiring and they were good with no breaks. I tested voltage to the heater and it was good. I tested voltage to the ice maker and it was good also. I removed the fc door and drawers and removed the Evap cover and found a good frost pattern on the evaporator. There was ice buildup in spots on the Evap cover and some ofthe blades on the evaporator were leaned over telling me that there was, at some point, some ice built up on the evaporator. I placed the Evap cover back on and put the drawers and the fc door back on. I checked t
Near Leander, TX 78641
James
Job Details: 11/22/2018
COOKTOP KITCHENAID KGCU467VSS01 Arrived on site and tested operation. Customer stated that they had run out of propane but we’re having an issue with the front center burner flame. Found burner funnel had come loose from the burner base. Secured funnel properly and tested. Unit working properly. Job complete
Near Leander, TX 78641
James
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL DU1055XTVS0 Arrived on site and tested operation. Found short in control and replaced. Upon further tested I found that the dispenser has shorted as well and will need to be replaced. Unplugged unit due to issue. ; ordrng 1 WPW10224428 (dispenser)
Near Leander, TX 78641
James
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and tested operation. Unit rolling easy on the tile but this model does not have leveling feet to stop from rolling. Also found rc door upper cam worn and I replaced. Unit working properly. Job complete
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIS18PNZB2 "KUIS18PNZB2 Arrived to inspect no ice. I found all functions present, but during the compressor test the hot gas recirculation valve would not fully close and even through the evaporator plate would cool, the hot gas tubing warmed. I could hear the valve positively open in the hot gas portion of the cycle and it appeared to close, but it never closed completely. Office to order compressor, gas valve tube assembly, gas valve, non-dye drier, service port. Please allow 3 hours for sealed system service. No leaks observed during service. ; ordrng 1 CNOTES (3 HOURS SEALED SYSTEM SERVICE) and 1 SF8404 (SERVICE PORT) and 1 W10843121 (drier-tube, NON-DYE) and 1 WP759113 (valve-gas) and 1 WPW10206473 (coil-solnd) and 1 WPW10534030 (valve-gas) and 1 WPW10605286 (compressor)"
Near Killeen, TX 76549
Arthur B.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL ED5LHEXTD "Arrived onsite for customer complaint of SxS refrigerator not cooling. Removed back unit panel and found compressor not running. Found start device failed. Used start device from truck stock. Removed and replaced start device and reassembled. Powered up unit. Compressor now come on with no issues. Good air flow coming from evaporator. All water connections were dry at time of service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 WOC54EC0AS04 Arrived to instal previously diagnosed and ordered parts. I removed the unit from the cabinet mounting and was able to set its height correctly. I removed and replaced the thermal sensor and tested. The unit heated and cycled as designed. Operational test good.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/22/2018
DRYER MAYTAG LDE8426ACE LDE8426ACE Arrived to inspect no drum rotation. I found the belt had broken due to the idler freezing on the shaft. I removed and replaced the pulley and belt and tested. The unit heated and cycled as designed. Lint removed from chassis.
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/22/2018
REFRIGERATOR MAYTAG MFI2665XEB6 "MFI2665XEB6 Arrived to inspect ice on fc floor. I found the drain tube plugged and per S38253, removed and replaced it with the upgraded version. I removed ice from the evaporator area and tested. Operational test good, no leaks observed during service. RF210 -$10 service discount."
Near Hutto, TX 78634
Jerry C.
Job Details: 11/22/2018
MICROWAVE AMANA AMV2307PFS0 "AMV2307PFS0 Arrived to inspect no light. I found the connector for the light incorrectly mounted and after fully seating in place, the issue was resolved. Operational test good."
Near Killeen, TX 76549
Arthur B.
Job Details: 11/22/2018
MICROWAVE GE JVM3150RF1SS Arrived onsite to removed and replace control panel to OTR microwave from prior tech’s diagnosis. Removed faulty control panel and installed new replacement. Reassembled and tested unit. All function and features work as intended. No other issues found.
Near Killeen, TX 76549
Arthur B.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL ASD2575BRS01 Arrived onsite to install new RF door gasket to SxS refrigerator from prior visit’s diagnosis. Removed defective seal and installed new replacement. Used heat gun to form gasket to cabinet. Baskets seats well to cabinet. No other issues found. All water connections were dry at time of service.
Near Salado, TX 76571
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED8540FW2 Arrived on site for the unit is making noise. Called Whirlpool Sr#7723498478 Steve and advise that the customer has to use Solid pipe or aluminum pipe. The noise is from the cabinet. Used the sound pads and unit works properly. Advise customer to clean air vents every six months.
Near Bertram, TX 78605
Thomas L.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Arrived on site for freezer door not sealing properly. Found that the freezer door needed to be adjusted with a shim to close properly. Corrected situation and door is now working properly. This unit has no water hooked up to it.
Near Belton, TX 76513
Steve C.
Job Details: 11/22/2018
RANGE JENN-AIR 2475/90ERS Arrived on site for the unit cooktop left burners will not turn on and also the fan blower will not turn on. Tested the unit and found the unit will need a new left burner tray and the switch for the fan blower is defective due to short. Unable to find parts and office will need to research parts. ; ordrng 1 RESEARCH (LEFT BURNER TRAY) and 1 RESEARCH (FAN SWITCH )
Near Temple, TX 76502
Steve C.
Job Details: 11/22/2018
DISHWASHER GE GSD2000G00WW Arrived on site to replace both switch interlock due to not turning on. Replaced both parts and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Waco, TX 76711
Steve C.
Job Details: 11/22/2018
WASHER MAYTAG MVWX655DW0 Arrived on site and the customer advise another service company has worked on the unit but had to order parts.
Near Waco, TX 76704
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED4815EW1 Arrived on site for the unit is not working properly. Customer advise a item fell through the chute. Disassembled the unit in the back and found a plastic item stuck on the blower wheel. Removed the item and tested the unit. Unit works properly and advise customer to clean air vents every six months.
Near Salado, TX 76571
Al
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL DU1100XTPS6 Arrived to install parts due to the clean light blinking in a 7 sequence. I disassembled and checked the heater for continuity which did not register. I also changed out the control board and reassembled the unit and checked for any error codes. I ran the dishwasher and it preformed as designed. All water lines were dry at the time of service. JOB COMPLETE. HEATER AND CONTROL USED.
Near Belton, TX 76513
Al
Job Details: 11/22/2018
OVEN WHIRLPOOL WOC75EC7HS00 "Arrived to install previously diagnosed part. Upon inspection of the blower, I discovered the blower was broken inside the shipping box. I photographed and attached pics. Upon returning this will be a 2MAN 2hr repair. CNOTE added. Also photos of the layout were attached for explanation on labor. Customer also said the unit resets to January every other week she uses it. A new control panel was ordered for this issue. ; ordrng 1 CNOTE (2MAN) and 1 CNOTE (2HRS) and 1 CNOTE (INSPECT PSP PARTS AT OFFICE) and 1 W11027470 (CONTROL PANEL SS ) and 1 W11109174 (BLOWER)"
Near Austin, TX 78701
Scott
Job Details: 11/22/2018
RANGE WHIRLPOOL KSGG700ESS0 Arrived on site for keypad error and both front burners not lighting correctly . Found burner caps were switched . Placed caps on correct burners . Both are lighting correctly now . Checked connections to key pad and controls . Did a power shut and cleaned pad off . Restarted unit and checked all key functions and preheated . All is Checking good and no gas leaks at time of service . Job complete .
Near Austin, TX 78704
Scott
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTM404ESS3 "Arrived on site for no drain dish washer . Ran diagnostics drain codes error . No obstructions in drain motor . Found drain hose was not high enough allowing food from disposal to clog hose . Cleaned out drain line , and replaced pump because motor sounded labored and very hot to touch . No water leaks detected at time of service . Job complete."
Near Austin, TX 78759
Scott
Job Details: 11/22/2018
OVEN WHIRLPOOL CWG3100AAE Arrived on site for f codes on control. Tested unit and found control is failing . Control is NLA . Collected 108.24 cc . No gas leaks detected at time of service . Job complete.
Near Austin, TX 78728
Paul
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived onsite for the microwave with an F6E8 error. I found the microwave cavity light off when I arrived. I started to check the harness connections between the maxwell control P9 and the WIB J1 and as soon as I moved the harness the light came on and the microwave would function properly. I could move the harness around and make the light turn off and on. I’m ordering the communication harness and the main harness because it’s not clear on the parts breakdown which one is needed. Ordering W10876818 MAIN HARNS-WIRE & W10778562 COMMUNICATION HARNS-WIRE. RS for Fri 11/30.; ordrng 1 W10778562 (HARNS-WIRE) and 1 W10876818 (HARNS-WIRE)
Near Austin, TX 78728
Paul
Job Details: 11/22/2018
OVEN WHIRLPOOL WFE745H0FS1 Arrived onsite for the oven that is running to cold. I tested the temp in bake with the set point at 350 degrees. I found the oven cycling between 329-371 degrees leaving the oven with a 350 degree average temp and working as designed. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 11/22/2018
DRYER WHIRLPOOL LTE6234DQ2 Arrived on job to replace thermal cut off. After replacement test heat and air flow.
Near San Marcos, TX 78666
Robert
Job Details: 11/22/2018
REFRIGERATOR AMANA ASI2575FRS00 Arrived on job to replace refrigerator door. Customer said freezer door ok. After replacement adjuste gasket and test seal.
Near Austin, TX 78741
Kevin
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW4955HW1 "Arrived on site and replaced cycle select switches diagnosed on previous visit. No further repair is required at this time, no water leaks from connections at time of service, job complete"
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN JENN-AIR JJW2430DS01 Arrived on site. Check for light issues. Found light kicking on by themselves randomly throughout the day. Will need console assembly per service pointer. Office to resch ; ordrng 1 W11236887 (CONTROL )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN JENN-AIR JJW2430DS01 Arrived on site. Check for light issues. Found light kicking on by themselves randomly throughout the day. Will need console assembly per service pointer. Office to resch ; ordrng 1 W11236887 (CONTROL )
Near Canyon Lake, TX 78132
Diego G.
Job Details: 11/22/2018
OVEN JENN-AIR JJW2430DS01 Arrived on site. Check for light issues. Found light kicking on by themselves randomly throughout the day. Will need console assembly per service pointer. Office to resch ; ordrng 1 W11236887 (CONTROL )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site. Check for dispenser issues. Found to much pressure going to the unit allowing water valve to shut off for dispencer. Will need pressure regulator to repair unit. Instructed customer she will need to have a quarter inch plastic line in order to install pressure regulator. Office to reschedule; ordrng 1 W10786952 (PRESSURE REGULATOR )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site. Check for dispenser issues. Found to much pressure going to the unit allowing water valve to shut off for dispencer. Will need pressure regulator to repair unit. Instructed customer she will need to have a quarter inch plastic line in order to install pressure regulator. Office to reschedule; ordrng 1 W10786952 (PRESSURE REGULATOR )
Near New Braunfels, TX 78132
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site. Check for dispenser issues. Found to much pressure going to the unit allowing water valve to shut off for dispencer. Will need pressure regulator to repair unit. Instructed customer she will need to have a quarter inch plastic line in order to install pressure regulator. Office to reschedule; ordrng 1 W10786952 (PRESSURE REGULATOR )
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRSC503ESS01 "arrived on site to inspect refrigerator making loud noise. Upon further inspection, I opened both doors and could not hear an6 noises. I placed the unit in diagnostics and tested the Evap fan and air baffle and immediately when the Evap fan came on, I could hear the loud noise. I removed the shelving and Evap cover to find that the Evap fan motor mount was not mounted properly. I adjusted the mount and tested the fan again and the noise was gone. I placed the Evap cover back on and put the shelving back. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
COOKTOP WHIRLPOOL WCG97US6DS00 "arrived on site to inspect cooktop flames too low. Upon further inspection, I tested all of the burners and found that the middle burner would not stay lit on the simmer mode. I removed the burner head and found lots of debris under the burner head. I removed the simmer orifice and found that the orifice was clogged. I cleaned the orifice and placed it back on the burner and tested. The burner/simmer operated as designed. No gas leaks detected during service, job completed."
Near Brushy Creek, TX 78717
Lou
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "arrived on site to insect oven door rubbing. Upon further inspection, I found that the bottom oven door was rubbing against the vent at the bottom of the unit. I removed the bottom oven door and adjusted the vent and put the door back on and tested. The door no longer rubbed. Job completed."
Near , TX 78611
Thomas L.
Job Details: 11/22/2018
RANGE KITCHENAID KFDD500ESS02 "Arrived on site for front left burner not igniting, Found that was the case, opened burner head groove with file to improve gas flow, burner now operates properly."
Near Leander, TX 78641
James
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW85HEFC1 Arrived on site and tested operation. Found unit would not go into high spin and the rotor and stator were making a loud humming noise. Installed new rotor and stator and tested operation. Unit now goes into high spin and is functioning properly. All water connections dry at time of service. Job complete
Near Leander, TX 78641
James
Job Details: 11/22/2018
DRYER MAYTAG MEDX655DW "Arrived on site and installed new heater, temp switch, hi limit fuse and repair kit. Vacuumed all lint from unit and tested operation. Unit working properly. Job complete"
Near Leander, TX 78641
James
Job Details: 11/22/2018
DRYER GE GHDP490EF5WW Arrived on site and tested operation. Customer stated that the unit is making a scraping sound intermittently when running. Found all 4 slides wearing down. Unit will need new slides to repair; ordrng 2 WE3M51 (bearing slide)s and 2 WE3M52 (bearing slide)s
Near Austin, TX 78759
Scott
Job Details: 11/22/2018
RANGE KITCHENAID KERK807PSS02 "Arrived on site , replaced both sensors . Ran tempmcheck . All checked good . Job complete."
Near Round Rock, TX 78665
Jonathan
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRMF706EBS01 "Arrived on site for refrigerator dispenser intermittently working and water leaking intermittently. Performed diagnostics and tested water pressure and dispenser, no issues at time of service. Inspected evaporators and found fresh food evaporator drain frozen. Called each support and spoke with Tebow (SR# 7723501896). He stated to replace RC door again. Contacted service manger and addressed customer concerns. Please allow 6tp 8 weeks for door to arrive. Office to schedule appointment when ETA is available.; ordrng 1 SEENOTE and 1 W10815694/BLACKSTAINLESS (LEFT RC DOOR/ BLACK STAINLESS ) and 1 W11126260 (WATER TUBE)"
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW8000DW5 "Arrived on site for washer making noises. Performed diagnostics mode, checked fault history and found error F2-E1 stuck key. Tested valve and cycles. Inspected gearcase, no abnormal signs of wear and tear. Removed wash plate and found wash plate threads worn out. Removed wash plate and installed new. Performed encoder test. Tested all operation, all tested good. No water leaks present."
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
VENTHOOD WHIRLPOOL UXT5530AAS3 "Arrived on site for venthood making noises. Per diagnostics and tested fan on high speed. Found fan motor making abnormal noises. Removed failed fan motor assembly and installed new. Tested unit, all tested good."
Near Austin, TX 78758
Tyler B.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on sote for rack falling, R&R adjuster kit ad stops and tested good."
Near Austin, TX 78758
Tyler B.
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on sote for control replacement, R&R comtrol and tested good, no leaks on site"
Near Austin, TX 78729
Tyler B.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for no wash and drain, found pump motor failed, and found drain hose pinched, un pinched drain and tested good, R&R pump motor and tested good, no leaks on site"
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for unit squeeling in agitation, R&R GEARCASE, clutch and WASHPLATE and tested good. No leaks on site"
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
RANGE WHIRLPOOL SVD48600B "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
RANGE WHIRLPOOL SF315PEGW "Arrived on site for oven bake not heating. Performed diagnostics and tested oven. Found glow igniter glowing but no flame. Measured amp draw and found at 2.5 amp. Found failed igniter. Removed failed igniter and installed new. Tested bake mode, all tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for replacement of pre diag parts. R&R all supplied parts and tested good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/22/2018
MICROWAVE GE JVM3160RF2SS "Arrived on sote for hardware missing and not assembled correctly. Had to remove unit, and unit cover and reset cover and install missing screws. Reinstalled unit and tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
WASHER WHIRLPOOL MVWB835DW3 Arrived on site and found both sides of water valve clogged and not opening when actuated. Long fill and temp fault codes. ; ordrng 1 W10758828 (valve)
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and found unit damper open constantly, replaced damper control. All checks good. Now unit is operating as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested unit for arcing. All checks good. No symptoms of failure. Advised customer unit is safe to use.
Near Lakeway, TX 78734
Luis
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site of no ice, removed cutter found broken ice cutter grid replaced ice cutter grid. used 1 WP2313637 (GRID CUTTER) from stock"
Near Lakeway, TX 78734
Luis
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "Arrived on site for multiple issue. Found icemaker not shutting off due to faulty gears in icemaker. Unit not running though defrost cycle control not running through a forced defrost, found dispenser ice door not sealing due to broken tab on dispenser liner. Replaced icemaker,defrost control and installed ice door kit. Checked operation of ice dispenser door,door sealing correctly. ; used 1 8201756 (ICE DOOR KIT) from stock"
Near The Hills, TX 78738
Luis
Job Details: 11/22/2018
REFRIGERATOR MAYTAG MSF21D4MDM01 "In the hills community. Arrived on site for loose door handles,ice forming in freezer and hinge on bottom of freezer not transferred from old door. Found set screw and door handle screw not installed correctly. Installed and tightened screws correctly to freezer door. Found gap on upper portion of gasket to cabinet,remolded door seal checked door seal,gasket sealing correctly. Customer unhappy only hinge was transferred to new door,hinge is silver and not grey like prev door. Used touch up paint to paint hinge to match fresh food hinge; used 1 80051 (TOUCH UP PAINT ) from stock"
Near The Hills, TX 78738
Luis
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for water leaking ran diagnostics found water leaking from housing,checked all tubing no leaks from tubing. Removed filter housing installed new housing,ran diagnostics no leaks from housing and no leaks at tubing unit working as designed."
Near Austin, TX 78739
Luis
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for failed leds removed damaged leds installed new leds powered unit on tested leds all a leds working correctly
Near Buda, TX 78610
Brandon
Job Details: 11/22/2018
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site to replace wire harness, I replaced wire harness, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL RBS305PDS1 "Arrived on site for customer door oven door handle loose on right side. Found screws had come out of handle, I reattached handle unit tested good. Handle has been discontinued and I explained that to customer this may not hold if the plastic handle is stripped out. Collected payment on ccLabor 149.99"
Near Lakeway, TX 78734
Cliff
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW9150WW00 Arrived on site to replace water valve for washing machine. Replaced a valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to charge balance of repair to credit card on file per homeowner. Job is complete.
Near Lakeway, TX 78734
Cliff
Job Details: 11/22/2018
OVEN WHIRLPOOL GBD307PDB7 Arrived on site to replace two thermal fuses and control panel for oven. Replaced all three parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78736
Brandon
Job Details: 11/22/2018
WASHER MAYTAG MHW9000YW0 Arrived on site for customer complaint of loud pop and burning smell at the end of the cycle. Found motor control board had failed. I replaced motor control unit tested good.
Near Briarcliff, TX 78669
Cliff
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KBSD608EBS01 Arrived on site to replace controls and water valve for refrigerator. Replaced all three controls and smart valve and tested unit. Found all is functioning properly at this time. Prior to performing repair homeowner had video of issue while it was occurring and I was able to verify icemaker arms were in final rest position and not moving through a cycle. No leaks were found at time of service.
Near Austin, TX 78738
Cliff
Job Details: 11/22/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to diagnose a vent hood that is vibrating abnormally. Tested unit and found large gap behind unit causing no rear mounting service and no rear supporting surface for vent assembly. This is causing abnormal vibration in the unit when motor runs. Also noted lamp assembly is loose and fan blade misshaped. Reshaped fan blade and tightened lamp assembly‘s. All is working properly at this time. builder will need to correct mounting position or add rear supporting surface for unit.
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not starting. Tested unit and found drain pump blocked with debris from a piece of the old plastic bearing slide on rail that was just replaced. Removed debris from pump and tested unit. Found all this not fully functional and no leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
DISHWASHER JENN-AIR JDB8000AWS1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found circulation pump leaking through diverter. Replaced circulation pump and tested unit. Found all is functioning properly at this time
Near Austin, TX 78738
Brandon
Job Details: 11/22/2018
RANGE KITCHENAID KCGS556ESS02 Arrived on site for customer complaint of flames being to high. Found unit needed conversion kit. I gave kit to customer and instructed that a plumber would have to install.
Near Austin, TX 78738
Brandon
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW94HEXW1 "Arrived on site for customer complaint of noises during spin cycle. Found vent hose plastic coupling was loose, I reattached, but it will not stay. Ordering hose with coupling. ; ordrng 1 WPW10568614 (hose)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of lower oven not heating properly, found temperature sensor was out of range. I replaced sensor. Unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for customer complaint of microwave not working and uib not responding. Found door was broken and keypad shorted out. I replaced door u it tested good.
Near Waco, TX 76705
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED8500DC4 Arrived on site for the unit intermittently will not start. Customer advise unit will not be able to select cycles. Tested the unit and found the facia UI does not make chime when pressing power. Found the facia is defective due to unable to select cycles.; ordrng 1 W11158455 (FACIA)
Near Robinson, TX 76706
Steve C.
Job Details: 11/22/2018
COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site for the unit will not turn on. Tested the unit and found the start button is not working properly. Disassembled the control panel and family switch is out of place. Re adjusted the switch and assemble the unit. Tested the unit and unit is working properly.
Near Austin, TX 78739
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL RBS305PDB12 "Arrived on site for customer complaint of oven not heating, found TOD was open. I replaced TOD unit tested good."
Near Austin, TX 78741
Leonardo
Job Details: 11/22/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for no display. Burner working but panel is not. Test unit and found bad control board. Replaced board and display working and oven turning on. Job complete no leaks present at this time.
Near Austin, TX 78741
Leonardo
Job Details: 11/22/2018
RANGE WHIRLPOOL WFG515S0ES Arrived on site to test unit for insulation showing in between glass oven door. Removed door and secured insulation correctly and unit test good job complete no leaks present at this time.
Near Austin, TX 78745
Leonardo
Job Details: 11/22/2018
COOKTOP KITCHENAID KSIB900ESS1 arrived on site to test unit to test for unit beeping. Test unit and getting F2E0 panel disconnected. Test all connection and found all connection correct. Called tech support and test unit and per tech support wants me to order new board and new harness and new panel. Checked units outlet and outlet test good customer called KitchenAid while I was in the home and they are going to replace the unit. File#7723502911
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/22/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker mold stripper stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. All water connections were dry at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 11/22/2018
MICROWAVE GE JVM3160RF5SS "Arrived onsite for customer complaint of OTR microwave not heating and shorting out. Tested unit and found magnetron makes an loud noise and zeros out control. Ordering magnetron,HV transformer,capacitor and diode. R/S for 11/30. Unit unplugged at this time.; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"
Near New Braunfels, TX 78130
Robert
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on job for complaints of no cooling. Confirmed compressor running but not cooling spoke to previous TEC and was asked to order evaporator and dryer. ; ordrng 1 CNOTE (SS TEC) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and found unit ff completely frozen through. Scheduling a defrost and returning with Evap harness and cover.; ordrng 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)
Near Leander, TX 78641
James
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and installed new shaft. Attempted to remove coupler and found the screw is seized and I am unable to remove. Tested operation and found unit working properly and only the shaft was seized. Job complete
Near Cedar Park, TX 78613
James
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site and tested operation. Found the noise coming from the damper control. Installed new damper control and tested. Unit working properly. Job complete