Near Lakeway, TX 78738
Brandon
Job Details: 03/06/2021
WINE COOLER KITCHENAID KUWA244PBS0 "Arrived on site for customer complaint of unit not cooling, found failed thermostat, I replaced thermostat, unit tested good.
Near Austin, TX 78728
David Z
Job Details: 03/06/2021
MICROWAVE WHIRLPOOL WMH32519HB3 Arrived on site to install previously diagnosed door to resolve cracked MW door. Replaced door with new and verified proper fitment. All is working as designed. Call complete.
Near New Braunfels, TX 78132
Andrew
Job Details: 03/06/2021
DISHWASHER MAYTAG MDB9959SKZ0 Arrived on site to test unit for not draining. Verified drain pump was receiving proper voltage. Drain pump was “run without”. Needing drain pump to fix issue. Office to reschedule.; saved tckt
Near Georgetown, TX 78628
Jonathan S
Job Details: 03/06/2021
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site to install previous diagnosed part. Gained access to thermal fuse, removed failed thermal fuse and installed new. Power unit at circuit breaker. Set clock and tested on bake mode. All tested good.
Near Austin, TX 78745
Robert
Job Details: 03/06/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on job for complaints of shaking. Found suspension support not holding. Replaced suspension and test. After replacement test operation and calibration program run.
Near Lampasas, TX 76550
Al
Job Details: 03/06/2021
WASHER MAYTAG MVWB855DC3 "Arrived on site and inspected washer not starting.Confirmed the complaint and found the console is defective and needs to be replaced.Order console, office to reschedule the repair due to parts availability Unit wouldnt allow me to access diagnostics cycle.I suspect due to the stuck button on the console.Customer is aware of the PSP console W11112662Needs more work; ordrng 1 W11112662 (CONSOLE)"
Near Manchaca, TX 78652
Luis
Job Details: 03/06/2021
REFRIGERATOR WHIRLPOOL WRS321SDHV05 Arrived on site for filter issues. Found broken lever in housing replaced defective water filter housing checked water connections no leaks.
Near Austin, TX 78738
Robert
Job Details: 03/06/2021
OVEN WHIRLPOOL JJW3830DS02 Arrived on job to replace console. After replacement test operation.
Near Austin, TX 78748
Leonardo
Job Details: 03/06/2021
RANGE KITCHENAID KSGG700ESS1 Arrived on site to test unit for broiler not igniting and convection fan making loud noise. Test unit and found bad igniter for broiler and found bad convection fan. Ordering new parts office to reschedule ; ordrng 1 WPW10333842 (Igniter broil)
Near Waco, TX 76712
Jonathan M
Job Details: 03/06/2021
WASHER MAYTAG MVW7230HW0 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replace drain pump in control and tested unit. Unit is not working as designed. Call complete.
Near Liberty Hill, TX 78642
Lou
Job Details: 03/06/2021
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site to inspect refrigerator not cooling. Upon further inspection, I found the unit unplugged. Customer advised that the unit stopped cooling in both sections and they cycled the power to see if it would reset and it failed. I tested ohms to the compressor and found it in range. Tested voltage from the Orion board and office the compressor not getting voltage from the board. . I am ordering the Orion board and CNOTE-LSO OER CUSTOMER REQUEST and will return with all prescreened parts. Office to schedule return service.; ordrng 1 W11336586 (Orion board)"
Near Waco, TX 76710
Jonathan M
Job Details: 03/06/2021
DRYER WHIRLPOOL WED4950HW0 "Arrived on site for a dryer that had no power. Inspected unit and work area. Tested voltage going to the unit and found 17 V going from L1 to neutral, 122V going from L2 to neutral, and 97 V going from L1 to L2. Tested voltage at the wall to confirm that the unit still had an ongoing issue. Advise customer that they had an electrical issue that needed to be fixed. Call complete."
Near Temple, TX 76502
Cliff
Job Details: 03/06/2021
WASHER WHIRLPOOL WTW5000DW3 Arrived on site to diagnose a washer that is shaking during spin. Found no failures to machine at this time. Advised homeowner on best loading procedures and cycles to use for best results.
Near San Marcos, TX 78666
Andrew
Job Details: 03/06/2021
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "Arrived on site to test unit for ice build up underneath ice bin. Found RC temp was 58 upon arrival. Found evap cover frosted over completely. Removed frost and found RC evap thermistor was not installed correctly. Relocated thermistor, to proper area, installed drip pan shims and foil taped around evap cover housing area. Tested unit. Unit works good. No leaks detected. Job complete."
Near Pflugerville, TX 78660
Scott
Job Details: 03/06/2021
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site for dishwasher not draining or heating . Cleared tub of water ,found object stuck in drain pump motor . Removed and ran diagnostic cycle . Got no drain and heater erro codes . Unit passed test wash , drained and heater is coming on . No water leaks detected at time of service. Job complete."
Near Austin, TX 78745
Luis
Job Details: 03/06/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Arrived on site for no,ice. Removed housing found an obstruction in fill tube and fill cup,removed obstruction reinstalled icemaker housing tested water entering icemaker good."
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/06/2021
MICROWAVE GE JVM1540SP1SS "Arrived on site for otr microwave not blowing 20 amp fuse and needing previously diagnosed high voltage parts. After installing the hv diode/capacitor/and magnetron I retested the unit but found unit was blowing fuses still. Spoke with SW and eventually found that the unit keeps popping the 20 AMP fuse even though all door switches are making and breaking needed connections at proper times when door was shut as designed, then I isolated the control board but fuse did not blow, then isolated CN202 harness connections, cooktop lamp and TT motor, but fuse did not blow, called for heat and HV and the unit started drawing 52 AMPS fuse blew. Will need HV transformer and over range lamp socket(lamp socket we found was shorting out as well but build was still intact , we will need to contact AHS for further autho and rescheduling. ; ordrng 3 Wb27x25389 (Fuses)s and 1 Wb36x10003 (Bulb(in case bulb shorts with new socket)) and 1 Wb08x10016 (Socket) and 1 Wb20x10043 (Tr
Near Kempner, TX 76539
Al
Job Details: 03/06/2021
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site and inspected washer door locked.Confirmed the complaint and put the unit into diagnostics and found F8E1 no water detected.I was able to test the unit and unit tested as designed without any more issues.Customer advised the issues happened when she started a load but failed to completely select the wash cycles.Job complete
Near Salado, TX 76571
Cliff
Job Details: 03/06/2021
ICE MACHINE KITCHENAID KUIX505ESS2 Arrived on site to diagnose an ice machine that is not producing ice. Found filter not fully installed preventing waterflow. Reset filter and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
Near Temple, TX 76502
Tyler
Job Details: 03/06/2021
WASHER WHIRLPOOL WTW8040DW4 "Arrived on site for washer needing previously diagnosed main control, lower harness,clutch, etc upon arriving and being able to disassemble machine I was able to install the needed parts and then reassembled and tested that the unit is fully functioning as designed with no leaks before during or after repair I also verified with the customer every setting and showing them that it was filling agitating and draining and spinning. Call complete"
Near Kempner, TX 76539
Al
Job Details: 03/06/2021
COOKTOP KENMORE 911.424219 "Arrived on site and inspected cooktop front right burner issues.Confirmed the complaint and found the screw holding the receptacle was very loose causing the intermittent issues.I tightened the screw and tested the unit in front of the customer and unit now works properly to customers satisfaction.
Near Copperas Cove, TX 76522
Tyler
Job Details: 03/06/2021
DRYER FRIGIDAIRE GLER331AS2 Arrived on site for dryer making loud noise after previous repair. Upon rival I was able to verify that after five minutes runtime the dryer would start making a lot of noise in the shower after disassembling the unit I was able to isolate the motor and allow it to run and operate without any other functionality in the dryer at this point
Near Killeen, TX 76549
Al
Job Details: 03/06/2021
COOKTOP GE JP3530DJ1BB "Arrived on site and inspected right front infinite switch was defective.Disassembled, removed and replaced it.Reassembled and unit tested as designed.Customer satisfied Job complete"
Near Leander, TX 78641
Tommy
Job Details: 03/06/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 Arrived onsite for unit fan not facing the right way. Upon arrival pulled unit down flipped fan. Put unit back into place and tested. Unit is now operating as designed. Job Completed.
Near Temple, TX 76502
Kayman
Job Details: 03/06/2021
WASHER WHIRLPOOL WFW9750WW01 Arrived onsite for previous diagnosis. I installed all 4 shocks. I tested the unit and it is running smoothly in diagnostics. I advised that the pedestal needs to be replaced I suggested taking the unit off the pedestal and setting it on the ground to prevent wobbling. No leaks detected during service. Job complete.
Near Killeen, TX 76549
Al
Job Details: 03/06/2021
DRYER WHIRLPOOL WED5100HW0 Arrived on site and inspected dryer not drying.Ran diagnostics and found the unit needs front electrodes and control.Ordering both and office to reschedule for return services due to part availability.Needs more work.; ordrng 1 WP3387223 (ELECTRODE) and 1 W11413569 (CONTROL)
Near Round Rock, TX 78665
Jimmy J.
Job Details: 03/06/2021
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Arrived on site for Doors Not Aligned - Side by Side Refrigerator. Found fridge door to freezer door misaligned and cam pulling fridge door open before reaching the halfway open point. Lowered fridge side leg to even out doors and prevent rocking open before halfway point. Lowered freezer side door to ensure fridge was standing firmly on legs. Once adjustments were made customer confirmed that the open and close of the fridge side door was much better than before. Job completed.
Near Temple, TX 76502
Kayman
Job Details: 03/06/2021
WASHER WHIRLPOOL RTW4440VQ1 Arrived onsite for washer with cold on hot setting and hot on cold setting. Upon inspection I confirmed the complaint. I checked to make sure the lines were not swapped. The unit was installed correctly but I found the wall valves were swapped red handle being cold and blue handle being hot. I went ahead and swapped the lines and I advised the customer of my findings.No leaks were detected during time of service. Job complete.
Near Waco, TX 76710
Jonathan M
Job Details: 03/06/2021
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site for a washing machine that won’t spin or agitate without squealing. Inspected unit and work area. Lift it up unit and found evidence of oil and water dripping from the gear case. The belt was completely stripped and had leaked black water and residue all over the underside of the unit. Spoke to DW and was advised to order the motor in conjunction with the cam, gear case, capacitor, and belt. Attempted to remove the agitator and found the agitator completely stuck on the gear case indicating the unit needed a full rebuild. . ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11219115 (TUB) and 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR ) and 1 WP8533928 (screw FILTER) and 6 WP8533953 (screw)s and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)"
Near Harker Heights, TX 76548
Wesley
Job Details: 03/06/2021
WASHER FRIGIDAIRE LTF2940FE1 Arrived onsite for unit not spinning out clothes properly. Found unit would not spin out at full speed. Replaced main control with capacitors. Advised customer on repair. All checks good.
Near Mount Calm, TX 76673
Jonathan M
Job Details: 03/06/2021
WASHER MAYTAG MVWB765FW3 Arrived on site for a washing machine that is flashing an F6 E3 error code. Inspected unit and work area. Placed unit in service diagnostics and found an F6 E2 (UI cannot hear ACU) and F2 E1 (UI stuck key) error codes. Replaced Console and Control and tested unit. Unit is now working as designed. Call complete.
Near Round Rock, TX 78681
Jimmy J.
Job Details: 03/06/2021
DISHWASHER KITCHENAID KDFM404KPS0 Arrived on site for All Cycle And Option Lights flashing - Dishwasher Placed in diagnostics and got f10e2. Tested resistance at the vent fan and tested good. Cleared error code. Ran through full diagnostics and wouldnt drain. Removed control and installed new control. Ran through diagnostics and no error codes came on. Completed full diagnostics and drain cycle. Heating as designed. No leaks detected. Job completed.
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
WASHER MAYTAG MVWC465HW2 Arrived onsite for washer to install washplate. I installed the wash plate but was not able to test function due to the unit being in a warehouse and not hooked up. Job complete.
Near Florence, TX 76527
Jonathan S
Job Details: 03/05/2021
REFRIGERATOR KENMORE 106.555224 "Arrived on site for garage refrigerator not dispensing water or producing ice. Inspected unit and work area. Found water line compression fitting to door not connected. Found water to door was removed. Jump ice maker and found no voltage. Jumped optical control and found no water to ice maker. Inspected fill tube and found frozen. Thawed fill tube and cycled ice maker again. Found failed optical control. Removed failed control and installed new. Cycled ice maker. All tested good, no water leaks detected. P
Near Austin, TX 78759
Justin
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH31017HZ4 Arrived on site for a MW making a hum. Upon further inspection I found outer case of MW warped and bent causing hum when MW is running
Near Kyle, TX 78640
Kevin
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4955HW site and inspected washer and found hot water valve is broken and will need to be replaced, took one picture.; ordrng 1 W11210459 (Valves)"
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to inspect refrigerator lights issue. Upon further inspection, customer advised that the dispenser light began to flicker. When they cycled power to the unit, none of the interior lights came on and the dispenser light was out. Cycled power again and this time they came on. I tested the dispenser light and door switches and all passed. Due to intermittent issues with the lights turning off, I am ordering he UI and hv control and CNOTE-AUTHORIZATION and office to schedule return service. No water leaks observed during service.; ordrng 1 W11224256 (Control HV) and 1 W11387387 (Control UI) and 1 CNOTE (Authorization)"
Near Austin, TX 78737
Jacob
Job Details: 03/05/2021
WASHER WHIRLPOOL WFW5620HW0 Arrived onsite to replace part ordered by previous tech. Replaced part. No leaks at this time. Job complete
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
WASHER MAYTAG MVWC565FW1 "Arrived onsite for washer making noise. Upon inspection found failed drain pump. Drain pump would continue running but would not drain. Replaced pump, tested unit and unit is functioning properly. Job complete"
Near Waco, TX 76706
Jonathan M
Job Details: 03/05/2021
DISHWASHER MAYTAG 665.13223N413 Arrived on site for a dishwasher that won’t fill. Inspected unit and work area. Confirm customers complaint and found the dishwasher not filling. Removed the water hose from the dishwasher and found no water coming to the unit. Customer was not home so he advised that he was on his way to come see if it was a pipe issue. Showed customer the issue and he was able to use his water key to turn on the water valve to the dishwasher. We found that the dishwasher valve had a crack in it causing it to spray completely underneath the unit. Replaced water valve and tested unit. Unit is not working as designed. Call complete.
Near Georgetown, TX 78628
Tommy
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived onsite for unit oven not operating, upon arrival found unit fuse open, replaced unit fuse and tested unit is operating as designed. Jon completed."
Near New Braunfels, TX 78130
Andrew
Job Details: 03/05/2021
WASHER AMANA NTW4516FW3 "Arrived on site to test unit for not washing. Found cold valve was clogged. Tried cleaning but valve was damaged internally. Replaced valves with truck stock part. Tested unit and found actuator was bad. Replaced actuator, unit is now working good. Noticed loud screech sound and found cam and belt slipping. No signs of gearcase damage. Needing new belt to fix issue. Office to reschedule.; ordrng 1 W10721967 (drive pulley) and 1 W11239857 (belt)"
Near Hutto, TX 78634
Jimmy J.
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for STILL LEAKING AFTER REPAIR- WENT TO USE AND WATER STARTED SPEWING RIGHT AWAY. Placed in diagnostics and no error codes came on. Removed kick plate. Started diagnostics and no leaks detected. Ran through diagnostics again and no leaks detected. Placed dishwasher in a normal cycle and no leaks detected over a five minute period. No repairs needed at this time. Job completed.
Near Austin, TX 78723
Chase
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDTE234GPS1 "Arrived on site. Removed existing dishwasher and installed new. Checked for leaks, none. Job complete"
Near Bastrop, TX 78602
David S
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Arrived on site for fridge missing the right rear wheel. I inspected the unit and work area. I found the wheel and pin missing. I inspected the chassis and found it in good condition. The roller brackets look good, no deformations or bends. I am ordering the roller wheel and pin, and a second man to install the wheel. The office will reschedule.; ordrng 1 WPW10475495 (Roller wheel) and 1 WP2179826 (Roller pin) and 1 2man (2 man)"
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
OVEN WHIRLPOOL WFE320M0EW1 Arrived on site to test unit for oven temp issues. Found customer was using a hanging temp gauge and was not satisfied with temp difference from panel and gauge. Found average temp is 375 with offset of +30 degrees at 350. Showed customer oven temp control section in owners manual and how oven temp can be personalized to her cooking needs. Unit is operating as designed. Job complete.
Near Wimberley, TX 78676
Robert
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on job to replace previously diagnosed parts.
Near Dripping Springs, TX 78620
Chase
Job Details: 03/05/2021
COOKTOP WHIRLPOOL WCG97US0HS00 "Arrived on site. Removed existing cooktop. Instled new unit and changed to LP orifices. Tested unit, all checks good. Job complete"
Near Lago Vista, TX 78645
Chase
Job Details: 03/05/2021
DISHWASHER JENN-AIR JDTSS247HS0 Arrived on site. Removed existing dishwasher and installed new unit. Tested and checked for leaks. Job complete
Near Austin, TX 78753
Scott
Job Details: 03/05/2021
DRYER ROPER RED4516FW0 "Arrived on site for scraping noise , found front motor mount had fallen off causing motor to lift up and run on drum . Repositioned motor and secured mount . Unit is now heating and operating normally. No lint build up at time of service . Job complete."
Near Hewitt, TX 76712
Jonathan M
Job Details: 03/05/2021
DRYER MAYTAG MEDB835DW3 "Arrived on site for a dryer that is making a loud sound and it’s not drying clothes. Inspected unit and work area. The customer advised that if she runs to recycled the unit will be somewhat warm but it does not dry the clothes. Tested unit and immediately heard the rattling sound inside the dryer and noticed the unit was not heating. Disassembled unit and tested the heater, Heileman thermostat, thermal cut off, and fuse. All checked good. Checked voltage and found voltage not coming through the centrifugal switch and the motor making the noise. Replaced the motor and tested the unit. Unit is not working as designed. Call complete."
Near Lakeway, TX 78734
Justin
Job Details: 03/05/2021
DRYER WHIRLPOOL WED8620HC0 Arrived on site to install previously diagnosed parts l installed new left side panel and tested unit. Unit no longer making squeak. Unit working as designed. Call complete.
Near Cedar Creek, TX 78612
Chase
Job Details: 03/05/2021
OVEN KITCHENAID KODE500ESS05
Near Horseshoe Bay, TX 78657
Cliff
Job Details: 03/05/2021
REFRIGERATOR GE ZISB420DMD Arrived on site to diagnose a refrigerator that will not produce ice. Found fill tube frozen over. Thawed tube and found no evidence of faulty valve. All is working properly at this time and no leaks were found at time of service.
Near Rogers, TX 76569
Tyler
Job Details: 03/05/2021
ICE MACHINE KITCHENAID KUIC15PLXS3 Arrived on site for icemaker not working properly. Upon arrival I found the unit had been lacking water for quite some time customer stated that its been a few months since the unit working properly. Upon entering diagnostics I was able to verify that the evaporator and been thermistors were functioning correctly and after owning them out they owned out right around 10 homes as specified by the schematics while at room temp. After running a full diagnostic cycle multiple times I was able to verify that the smart valve was receiving 120 V but was not allowing water to flow through it or opening up correctly and due to this I was having a hard time verifying that the recirculating pump and flow switch are also functioning in accordance with one another. At this time it is 100% certain that the unit will need a new water valve but will need to get American home shield authorization in the event that we put the water valve in and end up finding out that t
Near Austin, TX 78704
Jacob
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL KDTE234GPS1 Arrived onsite for unit not draining water from the unit. Upon further inspection. Found that the wire for the drain motor was pulled/fallen out. Re plugged drain motor. Tested unit. Unit draining as designed. No leaks at this time. Job complete
Near Killeen, TX 76542
Wesley
Job Details: 03/05/2021
DRYER MAYTAG LDE590 Arrived onsite and found non conductive heater brace had broken allowing heater to ground which blew the thermal fuse and shredded the belt. Ordering heater fuse and belt to repair. ; ordrng 1 WPY303404 (Complete heater assembly) and 1 WP306604 (Thermal cutoff) and 1 WPY312959 (Belt)
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS51EC0AS01 Arrived on site to install previous diagnosed part. Removed unit and found not enough wire to pull unit completely out. Found junction box above unit. Removed wiring from junction box. Removed failed bake element and installed new. Assembled unit and powered on. Performed diagnostics mode and tested bake element operation. All tested good.
Near Austin, TX 78724
Luis
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 "Arrived on site. Ran video chat with whirlpool execs and engineering,whirlpool will contact builders electricians for further repairs"
Near Killeen, TX 76549
Al
Job Details: 03/05/2021
MICROWAVE FRIGIDAIRE MWV150KBA Arrived on site to install previously ordered parts and found the COUPLER 5304472450 that is needed to complete the repair isnt available and wasnt shipped prior to the service call.Reordering the coupler and will return with the turntable motor.Customer aware of parts availability issues.Office to schedule return services when part arrives.; ordrng 1 5304472450 (Coupler)
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/05/2021
RANGE KITCHENAID KSEB900ESS2 "Arrived on site for oven not heating up,to correct temperature. Inspected unit and work area. Gained access to bake element and visual found element has failed (see SD-QUICKPIC). Will need to replace bake element to repair. Found part under extended warranty. Found no ETA available on part, office to schedule return when ETA is available. ; ordrng 1 W10779716 (BAKE ELEMENT )"
Near Austin, TX 78726
Scott
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site ,replaced control baffle. Tested unit , all checked normal . No water leaks detected at time of service. Job complete"
Near Waco, TX 76710
Jonathan M
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 "Arrived on site for a refrigerator that is freezing items in the refrigerator section. Inspected in the unit and work area. Tested the thermistors and found them within range. Tested the air damper control and found the air damper not opening and closing properly. Removed air damper control and found the door that opens and closes broken allowing freezer air into the compartment.
Near Seguin, TX 78155
Noah D
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5005KW0 "Arrived on site to inspect washer for not agitating, upon inspection found the agitator spun the whole drum, checked underneath and found actuator out of place, No issues found. Complete"
Near Kyle, TX 78640
Robert
Job Details: 03/05/2021
WASHER MAYTAG MVW7230HW0 Arrived on job for complaints of water level and noise. Ran diagnostics and found no codes called Whirlpool 7730164303 confirmed the water level good and noise level normal.
Near Seguin, TX 78155
Noah D
Job Details: 03/05/2021
DRYER MAYTAG MEDC200XW1 "Arrived on site to inspect dryer for not heating, upon inspection found the element working correctly but no heat to dryer. Replace cutoff and voltage was not sent. Tested fuse and it was closed. Will need thermistor. Office to reschedule ; ordrng 1 3387134 (THERMISTOR )"
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL MFI2269FRZ05 "Arrived onsite for refrigerator not dispensing water. Upon inspection found unit was still making ice and was filling. Valve to water dispenser would not energize. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Buchanan Dam, TX 78609
Cliff
Job Details: 03/05/2021
WASHER WHIRLPOOL NTW4516FW3 Arrived on site to diagnose a washer that is making unusual noise. Found excess plastic on Cam assembly rubbing. Trimmed excess off cam and all is working properly at this time. No leaks were found at time of service.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site for Surface light stopped working. When we attempted to change to bulb, socket appeared to be melted and bulb would not come out without breaking. Found socket was faulty and bulb broken. Removed socket and installed new socket. Tested and light is working as designed. No further repairs needed. Job completed."
Near Kyle, TX 78640
Kevin
Job Details: 03/05/2021
DRYER FRIGIDAIRE FASE7073NW0 "Arrived on site and found element has failed/grounded/melted to casing, replaced it and explained to owner that this likely was due to lack of airflow causing overheating. Recommended that vent to exterior be cleaned by a service, job complete"
Near Killeen, TX 76549
Al
Job Details: 03/05/2021
MICROWAVE GE JVM3160RF4SS Arrived on site to install previously ordered parts.R&R the fuses and switches.Reassembled and called SW who assisted me in diagnosing the unit and the repair.Tested the unit with the 2 min water cup test and unit passed.Job complete
Near Harker Heights, TX 76548
Wesley
Job Details: 03/05/2021
DRYER GE GTD45EASJ1WS "Arrived onsite for dryer not heating and found only six volts ac at L1. Advised customer that electrical supply was causing the issue, all else appears to be working normal."
Near Georgetown, TX 78628
Tommy
Job Details: 03/05/2021
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for previously diagnosed parts. Replaced fuse. Tested unit. Unit is now operating as designed. Job Completed
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Arrived on site to replace UI per previous diagnosis. Found no current issues with unit. Temps upon arrival were 38.8f in RC(set to 38) and 5.4f in FC(set to 0). Thermistors were in range. Air returns were no blocked or obstructed. Called techline and found unit is operating as designed. Advised customer to rearrange items in RC and bump up RC temp a couple degrees per techline. SR#7730171709
Near Killeen, TX 76543
Al
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW5000DW0 Arrived on site and inspected washer not working properly.Confirmed the complaint and found the valve was defective causing the unit to think there was water inside.The valve was leaking non stop.R&R the valve and unit tested as designed.Customer satisfied Job complete
Near Leander, TX 78641
Lou
Job Details: 03/05/2021
WASHER KENMORE 110.2713241 "Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve being cracked and leaking, I removed and replaced the valve and calibrated the unit. Tested the unit and it is operating as designed. job completed."
Near Smithville, TX 78957
David S
Job Details: 03/05/2021
WASHER WHIRLPOOL WTW4816FW2 "Arrived on site for washing machine making a noise during spin. I inspected the unit and work area. I found service pointer W11520474. I followed the diagnostics steps in the service pointer. I found the unit skipping teeth during the spin cycle. I inspected the gear case and splutch. Found the nut holding the pulley to the gearcase lose and coming off, and the pulley wobbling while turning. I applied loktite to the it and tightened it down. I ran the unit through a diagnostics cycle and found it working as designed. Job complete."
Near New Braunfels, TX 78132
Andrew
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHV0 "Arrived on site to replace UI and housing per previous diagnosis. Replaced UI and housing, tested unit, unit works good. No leaks detected. Job complete."
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDPM354GPS0 "Arrived on site to replace inlet valve per previous diagnosis. Verified valve was needed. Replaced valve, tested unit, unit works good. No leaks detected. Job complete."
Near Canyon Lake, TX 78133
Andrew
Job Details: 03/05/2021
DRYER WHIRLPOOL NED4655EW1 "Arrived on site to test unit for long dry times. Found cutoff, thermal fuse and fix thermal all bad. Replaced parts, tested unit, unit is now operating as designed. Found venting leading to exterior is clogged preventing unit from venting properly. Advised customer to have venting cleared before using unit to prevent further damage. Job complete."
Near Austin, TX 78732
Justin
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL KBHS109SSS06 Arrived on site for MW intermittently stopping. I tested MW and found it would intermittently give a close door error when door was already close and stop in middle of use. Upon further inspection I found screws on left and right side for installation were sticking to far out and not flush causing interlocks to not properly touch. Found prior tech had taken MW out when servicing wall oven under it. No fee collected due to this. Took screws out and reinstalled. Ran MW with a cup of water for 5 minutes and it did not stop. Open and closed the door countless times and error no longer appeared. Unit now working as designed. Call complete.
Near Jarrell, TX 76537
Jonathan S
Job Details: 03/05/2021
DISHWASHER GE GDF520PGJ2BB Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found bottom rack rusted. Tested unit in normal operation and found start light flashing. Gained access to control and tested door switch and found opening and closing. Called GE tech support and spoke with Casey. Found no green light on control. He stated that it was a miscommunication error and will need replace UI and door harness. Will need authorization for repair and bottom dish rack. ordrng 1 WD21X21690 (HARNESS ) and 1 WD21X23416 (DOOR HARNESS ) and 1 WD21X23463 (UI) and 1 WD28X26099 (LOWER RACK)
Near Georgetown, TX 78633
Jonathan S
Job Details: 03/05/2021
REFRIGERATOR JENN-AIR JS42SEDBDA "Arrived on site to install previous diagnosed part. Verified no voltage to compressor. Removed failed compressor control and installed new. Tested voltage to compressor and found running. All tested good, no water leaks detected during service.
Near Copperas Cove, TX 76522
Al
Job Details: 03/05/2021
REFRIGERATOR GE GSH25JFXNBB Arrived on site to install previously ordered part.Removed and replaced the main control.Customer also advised the deli drawers are aged and cracking.Contacting AHS thread to see if the parts are still produced and checking coverage.Job complete
Near New Braunfels, TX 78130
Noah D
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF331PAHS0 "Arrived on site to inspect dishwasher for broken door, upon inspection found the pad ripped and causing issues, replaced both pads and checked springs. All functions returned with no issues. Complete"
Near Andice, TX 78628
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRB322DMBM01 "Arrived on site to install previously diagnosed and ordered part. Due to the defrost bimetal failure, I removed and replaced the FC evap harness and positioned the bimetal in the correct place on the suction line. Tested unit and unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
WASHER WHIRLPOOL MVWC565FW0 Arrived onsite for broken valve. Upon inspection found valve cracked and connector piece was stuck in fill hose. Replaced valve and hoses. Replaced parts and tested unit. Unit is functioning properly. No leaks present at this time. Job complete
Near San Marcos, TX 78666
Robert
Job Details: 03/05/2021
WASHER WHIRLPOOL WED4815EW1 Arrived on job for complaints of not running. Found fuse open. Replaced fuse and test.
Near Volente, TX 78641
Chase
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDTE234GPS1
Near Liberty Hill, TX 78642
Lou
Job Details: 03/05/2021
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived on site to install previously diagnosed and ordered part. Due to the ice dispenser auger motor causing the unit to trip the breaker, I removed and replaced the auger motor and tested. Unit is operating as designed.
Near New Braunfels, TX 78130
Noah D
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site to inspect dishwasher for a broken spray arm, upon inspection found the middle manifold and arm had been missing, replaced and tested. No issues found. Complete"
Near Waco, TX 76712
Jonathan M
Job Details: 03/05/2021
RANGE WHIRLPOOL WFE770H0FZ2 Arrived on site for a range that has a failed it hot indicator light. Inspected unit and work area. The customer advised that the unit hot surface light won’t turn off. She advised that since the storm they cooked one time and after that this has been an issue. Check the infinite switches and found the left front infinite switch continuing to send voltage to the hot indicator light. Ordering other switches just in case. Office will need to contact customer about return visit when parts and made available due to out of stock and PSP items.; ordrng 1 W10857622 (switch-inf R FRONT) and 1 W10911303 (switch-inf R REAR) and 1 W10917724 (switch-inf L REAR) and 1 W11129442 (switch-inf L FRONT)
Near Austin, TX 78745
Leonardo
Job Details: 03/05/2021
MICROWAVE WHIRLPOOL KMBS104ESS00 Arrived on site to test unit for display not working correctly. Test unit and found bad display board and ui. Will order new display board and ui office to reschedule ; O-emld tckt
Near Austin, TX 78745
Leonardo
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for not draining. Test unit and found glass stuck in the drain hose. Removed glass test unit and unit draining correctly.
Near Temple, TX 76502
Kayman
Job Details: 03/05/2021
REFRIGERATOR KITCHENAID KRFF507HPS01 Arrived onsite to install previously diagnosed parts. I installed the rear valve and tested the unit. The unit is now working as designed an o leaks present at time of service. Job complete.
Near Austin, TX 78731
Kevin
Job Details: 03/05/2021
DISHWASHER KITCHENAID KDTE104DWH0
Near Dripping Springs, TX 78620
Robert
Job Details: 03/05/2021
VENTHOOD KITCHENAID KVWB606DSS0 Arrived on job to replace blower. Reorder blower. ; ordrng 1 W11106377 (blower-fan)
Near Austin, TX 78745
Matthew
Job Details: 03/05/2021
WASHER MAYTAG MVWB855DC4 "Arrived onsite for washer leaking into drum. Upon inspection found valve leaking into washer and overflowing. Valve open. Replaced valve, tested unit and unit is functioning properly. No leaks present at this time.Job complete."
Near Austin, TX 78717
David Z
Job Details: 03/05/2021
DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site to follow up on slow drain dishwasher. Customer says unit is still barely draining. Went ahead and replaced drain pump and retested. Verified stronger flow from new drain pump, so old was likely wore out. I advised customer on how to properly route his reverse osmosis setup. All is now working as designed with no water leaks found. Call complete."
Near Austin, TX 78751
Matthew
Job Details: 03/05/2021
RANGE JENN-AIR JGRP436WP01 Arrived onsite to replace previously diagnosed parts. Replaced main control and touch panel. Tested unit and unit is functioning properly. Job complete