Near Round Rock, TX 78681
Tyler B.
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW7500GC0 "Arrived on site for unit squeeling in agitation, R&R GEARCASE, clutch and WASHPLATE and tested good. No leaks on site"
Near Austin, TX 78717
Lou
Job Details: 11/22/2018
RANGE WHIRLPOOL SVD48600B "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the sensor and control and tested and the unit operated as designed. No gas leaks detected during service, job completed."
Near Round Rock, TX 78664
Jonathan
Job Details: 11/22/2018
RANGE WHIRLPOOL SF315PEGW "Arrived on site for oven bake not heating. Performed diagnostics and tested oven. Found glow igniter glowing but no flame. Measured amp draw and found at 2.5 amp. Found failed igniter. Removed failed igniter and installed new. Tested bake mode, all tested good."
Near Round Rock, TX 78681
Tyler B.
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for replacement of pre diag parts. R&R all supplied parts and tested good.
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/22/2018
MICROWAVE GE JVM3160RF2SS "Arrived on sote for hardware missing and not assembled correctly. Had to remove unit, and unit cover and reset cover and install missing screws. Reinstalled unit and tested good."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
WASHER WHIRLPOOL MVWB835DW3 Arrived on site and found both sides of water valve clogged and not opening when actuated. Long fill and temp fault codes. ; ordrng 1 W10758828 (valve)
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site and found unit damper open constantly, replaced damper control. All checks good. Now unit is operating as designed."
Near Pflugerville, TX 78660
Wesley
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH31017FS0 Arrived on site and tested unit for arcing. All checks good. No symptoms of failure. Advised customer unit is safe to use.
Near Lakeway, TX 78734
Luis
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIC15NRXS0 "Arrived on site of no ice, removed cutter found broken ice cutter grid replaced ice cutter grid. used 1 WP2313637 (GRID CUTTER) from stock"
Near Lakeway, TX 78734
Luis
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL ED5VHEXTB01 "Arrived on site for multiple issue. Found icemaker not shutting off due to faulty gears in icemaker. Unit not running though defrost cycle control not running through a forced defrost, found dispenser ice door not sealing due to broken tab on dispenser liner. Replaced icemaker,defrost control and installed ice door kit. Checked operation of ice dispenser door,door sealing correctly. ; used 1 8201756 (ICE DOOR KIT) from stock"
Near The Hills, TX 78738
Luis
Job Details: 11/22/2018
REFRIGERATOR MAYTAG MSF21D4MDM01 "In the hills community. Arrived on site for loose door handles,ice forming in freezer and hinge on bottom of freezer not transferred from old door. Found set screw and door handle screw not installed correctly. Installed and tightened screws correctly to freezer door. Found gap on upper portion of gasket to cabinet,remolded door seal checked door seal,gasket sealing correctly. Customer unhappy only hinge was transferred to new door,hinge is silver and not grey like prev door. Used touch up paint to paint hinge to match fresh food hinge; used 1 80051 (TOUCH UP PAINT ) from stock"
Near The Hills, TX 78738
Luis
Job Details: 11/22/2018
ICE MACHINE KITCHENAID KUIX505ESS2 "Arrived on site for water leaking ran diagnostics found water leaking from housing,checked all tubing no leaks from tubing. Removed filter housing installed new housing,ran diagnostics no leaks from housing and no leaks at tubing unit working as designed."
Near Austin, TX 78739
Luis
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Arrived on site for failed leds removed damaged leds installed new leds powered unit on tested leds all a leds working correctly
Near Buda, TX 78610
Brandon
Job Details: 11/22/2018
DISHWASHER MAYTAG MDB4949SDE3 "Arrived on site to replace wire harness, I replaced wire harness, unit tested good."
Near Austin, TX 78736
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL RBS305PDS1 "Arrived on site for customer door oven door handle loose on right side. Found screws had come out of handle, I reattached handle unit tested good. Handle has been discontinued and I explained that to customer this may not hold if the plastic handle is stripped out. Collected payment on ccLabor 149.99"
Near Lakeway, TX 78734
Cliff
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW9150WW00 Arrived on site to replace water valve for washing machine. Replaced a valve and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed. Office to charge balance of repair to credit card on file per homeowner. Job is complete.
Near Lakeway, TX 78734
Cliff
Job Details: 11/22/2018
OVEN WHIRLPOOL GBD307PDB7 Arrived on site to replace two thermal fuses and control panel for oven. Replaced all three parts and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78736
Brandon
Job Details: 11/22/2018
WASHER MAYTAG MHW9000YW0 Arrived on site for customer complaint of loud pop and burning smell at the end of the cycle. Found motor control board had failed. I replaced motor control unit tested good.
Near Briarcliff, TX 78669
Cliff
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KBSD608EBS01 Arrived on site to replace controls and water valve for refrigerator. Replaced all three controls and smart valve and tested unit. Found all is functioning properly at this time. Prior to performing repair homeowner had video of issue while it was occurring and I was able to verify icemaker arms were in final rest position and not moving through a cycle. No leaks were found at time of service.
Near Austin, TX 78738
Cliff
Job Details: 11/22/2018
VENTHOOD WHIRLPOOL UXT5236BDS1 Arrived on site to diagnose a vent hood that is vibrating abnormally. Tested unit and found large gap behind unit causing no rear mounting service and no rear supporting surface for vent assembly. This is causing abnormal vibration in the unit when motor runs. Also noted lamp assembly is loose and fan blade misshaped. Reshaped fan blade and tightened lamp assembly‘s. All is working properly at this time. builder will need to correct mounting position or add rear supporting surface for unit.
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE704DSS0 Arrived on site to diagnose a dishwasher that is not starting. Tested unit and found drain pump blocked with debris from a piece of the old plastic bearing slide on rail that was just replaced. Removed debris from pump and tested unit. Found all this not fully functional and no leaks were found at time of service.
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
DISHWASHER JENN-AIR JDB8000AWS1 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found circulation pump leaking through diverter. Replaced circulation pump and tested unit. Found all is functioning properly at this time
Near Austin, TX 78738
Brandon
Job Details: 11/22/2018
RANGE KITCHENAID KCGS556ESS02 Arrived on site for customer complaint of flames being to high. Found unit needed conversion kit. I gave kit to customer and instructed that a plumber would have to install.
Near Austin, TX 78738
Brandon
Job Details: 11/22/2018
WASHER WHIRLPOOL WFW94HEXW1 "Arrived on site for customer complaint of noises during spin cycle. Found vent hose plastic coupling was loose, I reattached, but it will not stay. Ordering hose with coupling. ; ordrng 1 WPW10568614 (hose)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL WOD93EC0AS05 "Arrived on site for customer complaint of lower oven not heating properly, found temperature sensor was out of range. I replaced sensor. Unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH78019HZ0 Arrived on site for customer complaint of microwave not working and uib not responding. Found door was broken and keypad shorted out. I replaced door u it tested good.
Near Waco, TX 76705
Steve C.
Job Details: 11/22/2018
DRYER WHIRLPOOL WED8500DC4 Arrived on site for the unit intermittently will not start. Customer advise unit will not be able to select cycles. Tested the unit and found the facia UI does not make chime when pressing power. Found the facia is defective due to unable to select cycles.; ordrng 1 W11158455 (FACIA)
Near Robinson, TX 76706
Steve C.
Job Details: 11/22/2018
COMPACTOR WHIRLPOOL GC900QPPB6 Arrived on site for the unit will not turn on. Tested the unit and found the start button is not working properly. Disassembled the control panel and family switch is out of place. Re adjusted the switch and assemble the unit. Tested the unit and unit is working properly.
Near Austin, TX 78739
Brandon
Job Details: 11/22/2018
OVEN WHIRLPOOL RBS305PDB12 "Arrived on site for customer complaint of oven not heating, found TOD was open. I replaced TOD unit tested good."
Near Austin, TX 78741
Leonardo
Job Details: 11/22/2018
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit for no display. Burner working but panel is not. Test unit and found bad control board. Replaced board and display working and oven turning on. Job complete no leaks present at this time.
Near Austin, TX 78741
Leonardo
Job Details: 11/22/2018
RANGE WHIRLPOOL WFG515S0ES Arrived on site to test unit for insulation showing in between glass oven door. Removed door and secured insulation correctly and unit test good job complete no leaks present at this time.
Near Austin, TX 78745
Leonardo
Job Details: 11/22/2018
COOKTOP KITCHENAID KSIB900ESS1 arrived on site to test unit to test for unit beeping. Test unit and getting F2E0 panel disconnected. Test all connection and found all connection correct. Called tech support and test unit and per tech support wants me to order new board and new harness and new panel. Checked units outlet and outlet test good customer called KitchenAid while I was in the home and they are going to replace the unit. File#7723502911
Near Lampasas, TX 76550
Arthur B.
Job Details: 11/22/2018
REFRIGERATOR FRIGIDAIRE FFHS2611PFEA Arrived onsite for customer complaint of SxS refrigerator not making ice. Found ice maker mold stripper stuck mid harvest. Removed and replaced icemaker. Reassembled. Icemaker called for water immediately. All water connections were dry at time of service.
Near Kempner, TX 76539
Arthur B.
Job Details: 11/22/2018
MICROWAVE GE JVM3160RF5SS "Arrived onsite for customer complaint of OTR microwave not heating and shorting out. Tested unit and found magnetron makes an loud noise and zeros out control. Ordering magnetron,HV transformer,capacitor and diode. R/S for 11/30. Unit unplugged at this time.; ordrng 1 WB20X10067 (h.v.transformer) and 1 WB27X10849 (hvdiode) and 1 WB27X11211 (magnetron) and 1 WB27X11214 (h.v.capacitor)"
Near New Braunfels, TX 78130
Robert
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Arrived on job for complaints of no cooling. Confirmed compressor running but not cooling spoke to previous TEC and was asked to order evaporator and dryer. ; ordrng 1 CNOTE (SS TEC) and 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF757SDEE01 Arrived on site and found unit ff completely frozen through. Scheduling a defrost and returning with Evap harness and cover.; ordrng 1 W10501260 (cover-evap) and 1 W10799425 (harns-wire)
Near Leander, TX 78641
James
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KSBS25IVBL01 Arrived on site and installed new shaft. Attempted to remove coupler and found the screw is seized and I am unable to remove. Tested operation and found unit working properly and only the shaft was seized. Job complete
Near Cedar Park, TX 78613
James
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Arrived on site and tested operation. Found the noise coming from the damper control. Installed new damper control and tested. Unit working properly. Job complete
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
MICROWAVE GE JVM1730DM1WW Arrived on site and repaired lighting circuit with control. Unit now checks good.
Near Hutto, TX 78634
Wesley
Job Details: 11/22/2018
MICROWAVE AMANA AMV2307PFB0 Arrived on site and called techline for repeat symptom after checking work and testing with new fuse. Techline stated to repair by replacing transformer and diode. Spoke with Andy. ; ordrng 1 W10754523 (transformr) and 1 W10886077 (diode)
Near Temple, TX 76502
Al
Job Details: 11/22/2018
WASHER MAYTAG MVWB855DC3 "Arrived to inspect ( CUSTOMER IS CALLING AS THEY HAVE A WASHER AND ITS MAKING A SCRETCHING NOISE WHEN SPINNING). I calibrated the washer and in service test mode I selected (12) for high speed spin, which ran as designed with no screeching or grinding. I hand spun the basket and only heard water. I did remove the 4 plastic leveling rings from around the 4 balancing screws, which were causing the unit to be off balance. The unit tested as designed. I zip tied the drain hose and took a pic and attached it. All water lines were dry at the time of service. JOB COMPLETE"
Near Temple, TX 76501
Al
Job Details: 11/22/2018
OVEN GE JKP55SP4SS Arrived to install previously ordered parts. I confirmed the original complaint of oven stays locked and removed and replaced the Control and button board. After installation I checked and verified the unit now operates as designed. JOB COMPLETE.
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78130
Diego G.
Job Details: 11/22/2018
OVEN WHIRLPOOL WFG505M0BS0 "Arrived on site. Check for oven issues. Found igniter not kicking on for oven. Found loose connection at igniter. Cycled oven, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site. Replaced sump and motor and control. Ran diagnostic test, all functions tested OK. No leaks present. Job complete"
Near Austin, TX 78744
Kevin
Job Details: 11/22/2018
DISHWASHER MAYTAG MDB4949SDZ "Arrived on site and inspected dishwasher and found no high drain loop installed, after correcting ran a diagnostic cycle and all water left dishwasher tub without siphoning back in. Recommended that customer run a cleaning agent to remove any build up in the drain hose. No water leaks from connections at time of service."
Near Buda, TX 78610
Leonardo
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on site to install pads. Replaced pads test unit and unit test good door opening and closing correctly no leaks present at this time.
Near , TX 78640
Leonardo
Job Details: 11/22/2018
OVEN WHIRLPOOL WOS51EC0AS Arrived on site to test unit for panel not aligned with door. Removed panel and door and installed red hinges. Test unit and unit test good after replacing hinges job complete
Near Taylor, TX 76574
Wesley
Job Details: 11/22/2018
WASHER WHIRLPOOL WTW4616FW2 Arrived on site re installed existing agitator. All checks good. Unit is operating as designed.
Near Killeen, TX 76543
Arthur B.
Job Details: 11/22/2018
DRYER ROPER REX5634PQ0 Arrived onsite for customer complaint of dryer timer not working. Removed back panel and found timer motor not turning. Removed and replaced timer assembly. Reassembled and tested. Found timer now works as intended. Dryer vent and lint trap was clean of lint at time of service.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/22/2018
WASHER GE GFWH1200H0WW "Arrived on site, Washer was not completing cycle, replaced failed door latch and control board, Watched a full 30 minutes cycle and it operating properly. All water connections were dry."
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/22/2018
DISHWASHER MAYTAG MDBH955AWW Arrived on site for door not latching. Found door latch was broken. Replaced and tested and all water connections were dry.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 11/22/2018
RANGE GE PHS920SF1SS will need to order relay board in rear of oven that did not get ordered. ; ordrng 1 WB27X20891 (board pcb asm)
Near Horseshoe Bay, TX 78657
Thomas L.
Job Details: 11/22/2018
ICE MACHINE WHIRLPOOL KUID508ESS2 "Arrived on site found no ice, found two failed pumps, The external drain pump, and the recirculation pump, watched it make a slab of ice, all connections were dry, no leaks."
Near Killeen, TX 76542
Arthur B.
Job Details: 11/22/2018
WASHER GE WPDH8900J1MG Arrived onsite for customer complaint of front load washer shaking violently when spinning. Found inner basket wobbling inside tub assembly. Advised that AHS will determine if unit is cost affective to replace. Ordering parts that are needed. AHS will be in contact. Unit unplugged at this time.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 CNOTE (2 MAN NEEDED) and 3 WH01X10385 (damper - shock)s and 1 WH45X10082 (rear tub asm) and 1 WH45X10101 (washer drum front wi) and 1 WH45X10143 (basket asm)
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site. Checked for no cool issues. Found temperature in refrigerator at 55° and 0 in freezer. Found evaporator in refrigerator completely iced over. Instructed customer they will need to thaw out unit in order for us to repair it. Reschedule for 11/29/18; schdld next appmnt for 11/29 THU !
Near Austin, TX 78759
Scott
Job Details: 11/22/2018
DISHWASHER KITCHENAID KDTE334GPS0 Arrived on site for poor washing and unit shutting down . Ran diagnostics got motor failure code . Wash motor try to start but never got going . Replaced sump and motor . Ran test cycle all check good . No water leaks detected at time of service . Job complete .
Near Cedar Park, TX 78613
James
Job Details: 11/22/2018
COOKTOP WHIRLPOOL G7CG3064XS00 Arrived on site and installed new knobs. Tested for proper operation and found unit working properly. Job complete
Near Austin, TX 78734
Cliff
Job Details: 11/22/2018
MICROWAVE KITCHENAID KBMC140HSSS04 gate code 4626. Arrived on site to diagnose a microwave with a door that is not opening properly. Tested unit and found torsion spring for microwave broken causing the door to be heavier than normal. Replaced torsion spring and tested unit. Found all is functioning properly at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL MH1170XSS2 Arrived onsite for customer complaint of CANCELans START button not working still after console replacement. Found unit will need new control board. Found control board W10166188 is NLA. Customer wants unit replaced. Advised AHS will be in contact. No other services performed.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/22/2018
DISHWASHER GE GDT580SMF7ES "Arrived onsite to install new heater,dispenser and control to,dishwasher from prior visit’s rediagnosis. Removed dispenser and heater and installed new replacements. Upon removal of control, found control is not capable with existing control. All molex connectors will no plug up. Advised customer that correct control board is of out stock. AHS will advise on how to proceed. Reassembled and left unit turned off. All water connections were dry at time of service.; ordrng 1 CNOTE (NEEDS AUTHO) and 1 WD21X21916 (machine control good)"
Near San Marcos, TX 78666
Robert
Job Details: 11/22/2018
RANGE WHIRLPOOL WFE540H0ES1 Arrived on job for complaints of element broken. Needs broiler sent bake. ; ordrng 1 WPW10544951 (elmnt-brol)
Near Martindale, TX 78655
Robert
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on job for complaints of low water pressure. Found the supply hose has low pressure. Customer to call plumber to correct.
Near Austin, TX 78732
Cliff
Job Details: 11/22/2018
MICROWAVE KITCHENAID KBMS1454SSS1 Arrived on site to replace interior light bulb for microwave. replaced bold and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78750
Cliff
Job Details: 11/22/2018
MICROWAVE KITCHENAID KHHC2090SSS2 Arrived on site to diagnose a microwave that is giving error codes. Tested unit and found F9Q error code. This indicates failed touch panel assembly. Check for broken wiring at door hinge assembly and found no failures. Door would need to be replaced to complete repairs along with possibly relay board. Due to repair cost being over twice as much as replace my homeowner does not want to proceed with repair at this time.door
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site. Check for no cool issues. Found bad evaporator fan motor. Replaced evaporator fan motor and cycled, all functions tested OK. No leaks present. Job"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site. Check for no cool issues. Found bad evaporator fan motor. Replaced evaporator fan motor and cycled, all functions tested OK. No leaks present. Job"
Near Seguin, TX 78155
Diego G.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Arrived on site. Check for no cool issues. Found bad evaporator fan motor. Replaced evaporator fan motor and cycled, all functions tested OK. No leaks present. Job"
Near Driftwood, TX 78619
Brandon
Job Details: 11/22/2018
OVEN KITCHENAID KEBS208SSS04 "Arrived on site for customer complaint of upper oven not heating, I found failed thermal fuse. Ordering thermal fuse. Warranty, same fuse failed. ; ordrng 1 WP8304452 (fuse-thrml)"
Near Harker Heights, TX 76548
Arthur B.
Job Details: 11/22/2018
RANGE ROPER FEP310KW4 Arrived onsite for customer complaint of bake feature not working. Removed back panel and found element with no continuity. Removed and replaced bake element. Reassembled. Tested unit. Bake feature now working as intended. No other issues found.
Near Manor, TX 78653
Dona
Job Details: 11/22/2018
MICROWAVE WHIRLPOOL WMH76719CS2 "Arrived on site for door lock error, found that lower interlock was stuck in the lock position not allowing for door closure. Adjusted interlock and ran unit numerous times. Unit is now heating and running as normal. No error. All operations check good on unit."
Near Austin, TX 78723
Joseph C.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF520PADM5 "Arrived on site for “burning smell, while running” complaint. Inspected unit and found water had never been turned on. Turned water on and tested unit. Unit is performing as designed. No leaks detected, at time of service. Spoke with Bruce, at techline(7723504093). Stated that safety will get report."
Near Austin, TX 78753
Joseph C.
Job Details: 11/22/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 "Arrived on site for “no water entering unit and will not start” complaint. Inspected unit and found controls locked. Unlocked controls and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78628
Jerry C.
Job Details: 11/22/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 "KRFC302ESS00 Arrived to inspect ice production issues. I found the fc door mismolded and likely missing foam from within the door assembly, allowing further gasket retention channel deformation. The fc door will require replacement. Office to order fc door and contact the customer to arrange return service. I advised the customer it will take 6-10 weeks for the replacement door to arrive. No leaks observed during service. ; ordrng 1 W10443241 (gasket-fip) and 1 W10821257 (dor-fip ss)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 11/22/2018
WASHER MAYTAG MVWB835DC2 "Arrived on site for “electronic control board error and no water dispensing” complaint. Per previous diagnosis, removed and replaced control and inlet valve. Calibrated and tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Georgetown, TX 78633
Jerry C.
Job Details: 11/22/2018
REFRIGERATOR WHIRLPOOL WRF535SMHZ00 "WRF535SMHZ00 Arrived to inspect ice production issues. I found the fc door mismolded and likely missing foam from within the door assembly, allowing further gasket retention channel deformation. The fc door will require replacement. Office to order fc door and contact the customer to arrange return service. I advised the customer it will take 6-10 weeks for the replacement door to arrive. No leaks observed during service. ; ordrng 1 W10910835 (dor-fip, SS)"
Near Austin, TX 78739
Brandon
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 "Arrived on site for customer complaint of freezer temperature concerns, and no ice. Found freezer product temperature was -13 degrees, I replaced main control to solve that issue. Found previous repair company had cut wires at ice maker fill tube. Ordering ice maker fill tube. ; ordrng 1 W11230096 (FILL TUBE)"
Near Buda, TX 78610
Brandon
Job Details: 11/20/2018
WASHER WHIRLPOOL WTW5800SW0 "Arrived on site for customer complaint of loud noise, found motor coupling was broken, I replaced motor coupling, unit tested good."
Near Driftwood, TX 78619
Brandon
Job Details: 11/20/2018
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site for customer complaint of unit leaking out of the door, found dog hair build up in between the glass door and rubber door bellow. I cleaned and removed the dog hair and debris, unit tested good."
Near Austin, TX 78759
Luis
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KBFS25EVMS0 "Arrived on site for no cool. Unit powered on,compressor not running,removed evaporator cover,no frost on evaporator. Compressor tried powering on heard starter click multiple times. Pierced system full amount of refrigerant in system diagnosed failed compressor. Removed compressor, installed new compressor assembly and installed a uv drier. Vacuumed system down unit kept vacuum recharged system to manufacture spec let system stabilize unit kept pressure powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly. Parts covered under manufacture sealed system warranty customer responsible for labor.
Near Austin, TX 78723
Joseph C.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Arrived on site for “door not closing” complaint. Inspected unit and found defrost drain clogged. Cleared defrost drain. Unit is performing as designed. No leaks detected, at time of service.
Near Cedar Park, TX 78613
James
Job Details: 11/20/2018
COOKTOP WHIRLPOOL G7CG3064XS00 Arrived on site and tested operation. Found knob is cracked causing it to slip on the valve stem. Upon further inspection I found that the other 3 knobs are cracking as well. Unit will need al 4 knobs to repair. ; ordrng 4 WPW10284885 (knob)s
Near Cedar Park, TX 78613
James
Job Details: 11/20/2018
COOKTOP WHIRLPOOL GLS3064RS01 Arrived on site and tested operation. Found that the right rear burner is not igniting. Found that the igniter switch has broken and not keeping the switch stationary on the valve. Also found the left rear switch is beginning to break as well. Unit will need 2 ignition switches to repair; ordrng 2 WP8190913 (swtch-ignr)s
Near Austin, TX 78704
Scott
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Arrived on site for IM not shutting off. Found arm bent causing arm to slip out of Braker on IM. Replaced arm from truck stock . Ice maker is now operating as normal .
Near Granger, TX 76530
Wesley
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL MRT118FFFE00 Arrived on site and found unit operating as designed. Was able t cycle ice-maker and found operating properly. Charged 108.24 and stated that if unit icemaker causes problems in future to call back.
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/20/2018
RANGE WHIRLPOOL WFE515S0EB0 "Arrived on sote for switch harness and burner replacement. R&R switch, wire harnesses , all burners, and tested good. No sounds or shorts"
Near Austin, TX 78757
Paul
Job Details: 11/20/2018
WASHER WHIRLPOOL WFW95HEDW0 "Arrived onsite for the washer displaying F6E2 & F6E3 fault codes. I checked stored error codes and found an F6E3, F8E3, & F5E2. I deleted the codes and ran the auto diagnostics test. The door locked and the water fill both worked as designed. The unit completed the test and worked as designed. I found the harness between the UI and the CCU corroded at the UI connector and took pics in SDQP. I cleaned the pins and the connector with an electrical contact cleaned.I tested the UI and it’s functioning as designed. I could not find any other failure with the unit at this time. I went over detergent use with ms and I explained to try the unit to see if it continues to function properly now. Call complete."
Near Round Rock, TX 78664
Tyler B.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WRF555SDFZ07 "arrived on site for filter stuck and veggies rotting, found filter stuck in reservoir. R&R reservoir and tested good no leaks. Found crisper drawer air controller completely closed. Showed customer my finding and we set crisper to high ."
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/20/2018
OVEN WHIRLPOOL WOS51EC0AS03 "Arrived on site for no heat, found rear fuse open, R&R fuse and tested good."
Near Leander, TX 78641
James
Job Details: 11/20/2018
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived on site and tested operation. Found damper not closing. Inspected connections and found red wire to damper position switch disconnected from molex connector and would not seat into connector. Installed new damper and tested. Unit working properly. Job complete
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL WSZ57L18DM01 Arrived on site for no ice condition. Found freezer was at 2 degrees. Icemaker was full of ice but bimetal was not sensing temperature. Replaced failed icemaker and cycled new icemaker. All water connections were dry at the time of service.
Near Georgetown, TX 78626
Steve C.
Job Details: 11/20/2018
RANGE MAYTAG MGR6775ADS "Arrived on site for the unit to front burners will not ignite. Customer advised previous company try to fix it but was unsuccessful. Found the two front burners holder the screws are broken inside the orfice holder. ordrng 1 CNOTE (AM APPOINTMENT ) and 4 WP400021-1 (screw)s and 1 WP74007961 (holder- or RF) and 1 WP7527P021-6 (HOLDER LF)"
Near Round Rock, TX 78681
Jerry C.
Job Details: 11/20/2018
UNKNOWN UNKNOWN n/a "Arrived to provide specimen. ID verified and specimen provided. Fortunately, no leaks observed during service."
Near Kingsland, TX 78639
Thomas L.
Job Details: 11/20/2018
REFRIGERATOR WHIRLPOOL GI5FSAXFVOO Arrived on site for no cool condition. Observed a compressor cutting on and off repeatedly. Tested compressor windings to find them in working condition. Found compressor start device failed. Replaced start device and unit started up properly. Please note that the water was left turned off due to high pressure. Also note that the filter head and filter we’re not in this product. All water connections were dry
Near Round Rock, TX 78664
Jerry C.
Job Details: 11/20/2018
MICROWAVE MAYTAG MMV4205DS1 MMV4205DS1 Arrived to inspect door close error. The switches had both gotten out of time and erred in position. I removed and replaced all three switches and interlock assemblies and tested. Operational test good.