Service History 816

Near Austin, TX 78722
Leonardo
Job Details: 06/12/2019
RANGE WHIRLPOOL WEG750H0HZ0 Arrived on site to replace panel. Found unit giving F6E0 lost communication. Advised customer to get outlet checked due to unit loosing communication. Replaced panel test unit and unit test good at this time.
Near Austin, TX 78739
Leonardo
Job Details: 06/12/2019
DISHWASHER KITCHENAID KDTE254ESS2 Arrived on site to test unit for water coming in to unit when not in use. Test unit and found inlet valve not closing all the way. Will need to order new inlet valve W11175771 ; ordrng 1 W11175771 (INLET VALVE )
Near Austin, TX 78741
Leonardo
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH53521HZ0 Arrived on site to test unit for sensor not working. Test unit and found bad sensor. Replaced humidity sensor test unit and unit test good job complete.
Near Buda, TX 78610
Brandon
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 "Arrived on site for customer complaint of unit not draining, found clog in drain line, I removed clog, unit tested good."
Near Austin, TX 78741
Leonardo
Job Details: 06/11/2019
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replaced control board. Replaced both controls test unit and unit still not working. Will order new panel control W11197501. ; ordrng 1 W11197501 (PANEL CONTROL )
Near Austin, TX 78757
Luis
Job Details: 06/11/2019
REFRIGERATOR FRIGIDAIRE FGEB28D7QF0 "Arrived on site for cooling issue. At times of visit unit cooling correctly. ran diagnostics all test passed,removed evaporator cover good frost pattern fan running unit working as designed"
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
VENTHOOD UNKNOWN UXT5236BDS1 . Arrived on site and found when fan motor is on medium or high cover panels to the left and the right rattle. Removed panels and added sound pads into channels and they are no longer rattling. Job complete."
Near New Braunfels, TX 78130
Robert
Job Details: 06/11/2019
WASHER GE GTW460ASJ4WW Arrived on job for complaints of not washing. Could not get any cycle to run. replaced control and test operation normal. Ran drain and spin and wash cycle. No leaks detected at time of service.
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
WASHER GE HLC1700AXW "Arrived on site and found washer isn’t filling during the test cycle, found water is turned off at source under sink. Test cycle progressed but would not drain, found drain catch is clear, garbage disposal was replaced recently and installers failed to remove knockout. After clearing knockout washer will now complete test cycle properly. No water leaks detected at time of service.
Near Austin, TX 78747
Leonardo
Job Details: 06/11/2019
RANGE WHIRLPOOL WFE540H0AS0 "Arrived on site to test unit for unit giving f3e2 temp to high. Test unit and found bad sensor, replaced sensor test unit and unit test good job complete.
Near Temple, TX 76504
Al
Job Details: 06/11/2019
DRYER GE GUD27ESSMWW Arrived to inspect combo washer dryer unit for resale.Connected the 240 plug and both dryer and washer work.Certified to resale..JOB COMPLETE.
Near Lampasas, TX 76550
Al
Job Details: 06/11/2019
REFRIGERATOR FRIGIDAIRE FFFU14F2QWR Arrived to inspect freezer with water underneath. Confirmed the complaint and checked the evaporator drain and noticed it was frozen. I used my steamer to free the ice. Removed and replaced the defrost timer.Reassembled the unit and unit began operating as designed.All water lines were dry at the time of service.JOB COMPLETE
Near Kingsland, TX 78639
Jonathan
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Arrived on site for refrigerator having particles in water and styrofoam had came through ice dispenser. Inspected styrofoam that came dispenser and found it was us for shipping and had not been removed. Found customer had recently changed water filter and did not flush system. Spoke with customer on changing filter and flushing water through system. All tested good, no water leaks present."
Near Horseshoe Bay, TX 78657
Joel G.
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW8500DC4 "Arrived on site to diagnose washer leaving clothes “stinky”. Ran diags, no error codes. Ran a normal cycle and verified all proper operations. Verified no water leaks at time of svc call."
Near Austin, TX 78725
Wesley
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Arrived on site and installed to replace broken icemaker. Also customer had broken clips on dispenser UI so that the UI would not seat properly. Advised that warranty autho would be required for UI replacement as damage is of a cosmetic nature.
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher leaking . Found water running down from vent on door . Ordering gasket and vent assembly . No other leaks found at time of visit ; ordrng 1 WP8269259 (gasket) and 1 WPW10329609 (vent)
Near San Marcos, TX 78666
Brandon
Job Details: 06/11/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site to replace wire harnesses ordered by previous tech, after replacing, unit was still giving same error code, found faulty control board, I replaced control, unit tested good."
Near Manchaca, TX 78652
Luis
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Arrived on site for water leaking. Diagnosed frozen drain,cleared drain found water draining slow in freezer section,removed drain tube in compressor compartment found screw stuck in drain tube removed obstruction tested water drain good.
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
RANGE JENN-AIR JJW9530CAW "arrived on site and Replaced hinges provided by customer, Job complete."
Near New Braunfels, TX 78132
Robert
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC704FSS01 Arrived on job to replace valve and icemaker. After replacement test operation. No leaks detected at time of service.
Near Horseshoe Bay, TX 78657
Joel G.
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Arrived on site to diagnose condensation in fridge. Found faulty gasket. All is fine now. Unit in garage. Verified no leaks at time of svc call.
Near Austin, TX 78703
Wesley
Job Details: 06/11/2019
DISHWASHER JENN-AIR JDB8700AWS4 Arrived on site and found unit control failed. Repaired by replacing control and Advised customer on use and care.
Near The Hills, TX 78738
Brandon
Job Details: 06/11/2019
ICE MACHINE KITCHENAID KUID508ESS2 "Arrived on site for customer complaint of unit not powering on, found unit had faulty drain pump. I disconnected drain pump and fed drain line into house drain, (gravity drain will work) unit tested good."
Near , TX 78641
James
Job Details: 06/11/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site and found outer door separating and coming off. Installed new outer door and tested. U it tests good. Job complete
Near Little River-Academy, TX 76554
Al
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Arrived on-site for a French door refrigerator not making ice. Tool temperatures in both refrigerator (39 degrees) and freezer temperature (25 degrees)Checked evaporator frost pattern and.High side is 35 and low side is negative 20.Checked both evaporators and did not see any visible signs of leaking with black light.Unit will need both evaporators, compressor, dye drier access valve sealed system tech and CNOTE for 2 hours ; ordrng 1 CNOTE (SEALED SYSTEM TECH ) and 1 CNOTE (2 HOURS ) and 1 W10832994 (COMPRESSOR ) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (EVAPORATOR )"
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced right door due to several of them lower seem. All water connections are dry.
Near Pflugerville, TX 78660
Cliff
Job Details: 06/11/2019
WASHER MAYTAG MVWX500XL1 arrived on site to diagnose a washing machine that will not complete cycles. Tested unit and found like less assembly and motor capacitor both failed. Both parts will need to be replaced to complete repairs. ordrng 1 W10404050 (lid lock) and 1 W10804664 (capacitor)
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site , replaced UI interface . Ran diagnostics , nonerror codes . Ran test cycle all checked normal . Job complete . No lint build up at time of service ."
Near Liberty Hill, TX 78642
James
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Arrived on site and tested operation. I found that the condenser lines are causing vibration noises to resonate through unit. Installed sound dampers to condenser lines and tested. Unit it still very loud and the compressor is very loud at start up and continues to get louder as it runs and builds up more heat than normal operation. Unit will need a sealed system repair to correct noise and require 2 hours; ordrng 1 CNOTE (SS 2 HOURS) and 1 TJ90SF8404 (STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (dryer)
Near Austin, TX 78730
Tyler B.
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 "Arrived on site for unit freezing items in fridge, found damp stuck open, replaced damper and tested good no leaks on site"
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
OVEN AMANA AGR5330BAS3 "Arrived on site and found when preheating displayed temperature is off by more than 110 degrees, replaced temperature sensor and it is now operating correctly. Job complete"
Near Canyon Lake, TX 78133
Robert
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL GSC25C6EYB01 Arrived on job for complaints of not dispensing ice. Checked voltage at motor none. Checked voltage at board none. Replaced control and test. Operation normal. No leaks detected at time of service
Near Round Rock, TX 78665
Arthur B.
Job Details: 06/11/2019
MICROWAVE GE JVM3160EF1ES "Arrived onsite for customer complaint of OTR microwave door not closing properly and grille not installed properly. Upon inspection, found screw hole on control panel is broken causing grille not to be installed correctly and bind door. Advised customer unit will need new control panel and screws to complete repair..; ordrng 1 CNOTE (NEEDS AUTHO) and 3 WB01X10430 (screw st4 12)s and 1 WB27X26970 (control panel asm)"
Near San Marcos, TX 78666
Kevin
Job Details: 06/11/2019
REFRIGERATOR AMANA WRS325SDHZ01 "Arrived on site and found freezer door is not closing properly, it is dragging against interior liner, raised door overall and it is now clearing properly. Insured refrigerator does not rock, no water leaks from connections at time of service, job complete"
Near Austin, TX 78737
Ron
Job Details: 06/11/2019
DRYER MAYTAG MGDB765FW0 "Arrived on site for lint not collecting on the lint screen, but will fall into the air duct. Confirmed customer was not using any softener or dryer sheets. Confirmed dryer was working with no issues. Instructed customer on having home vent cleaned. Confirmed last dryer vent service was done 2 yrs ago. Recommend customer have home dryer vent cleaned. I advised poor air flow will cause lint not to collect on screen."
Near Austin, TX 78731
Tyler B.
Job Details: 06/11/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site for drain pump and control replacement. Replaced pump and control found latch not locking . Replaced latch and tested good. No leaks on site
Near Canyon Lake, TX 78133
Robert
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL GX2FHDXVY09 Arrived on job for complaints of no ice. Bypass thermostat and found motor not working. After replacement of icemaker it filled with water. No leaks detected at time of service
Near Austin, TX 78738
Luis
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Arrived on site for noise complaint. Power cycled unit found loud noise from diffuser diagnosed faulty diffuser. Installed new diffuser powered unit on,no odd noise from diffuser unit working as designed."
Near Austin, TX 78736
Luis
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 arrived on site for cooling issue. Unit powered off,powered unit on checked frost pattern,frost pattern forming on evaporator,possible defrost issue. Replaced defrost thermistor and ui control"
Near Temple, TX 76502
Al
Job Details: 06/11/2019
WASHER MAYTAG MHW4300DW0 Arrived to inspect washer not draining.Ran diagnostics test mode and unit wouldn’t go through the test mode.I unplugged the unit and attempted it again and unit ran full diagnostics test mode.Unit completed the diagnostics cycle.Door unlocked and unit works as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/11/2019
ICE MACHINE JENN-AIR JIM158XYRS2 "Arrived on site and inspected ice machine and found it is working properly but gravity drain is loud, recommended that cabinet maker put an access port in the side to see if any adjustment can be made to drain to make it quieter. This is not a fault of the ice machine, no water leaks from connections at time of service."
Near Austin, TX 78728
Lou
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 "arrived on site to inspect oven temps. I placed my thermal lead in the middle of the center rack and tested on Bake @350 degrees. At the 350 preheat, the temp was only 278, approximately 72 degrees off. I removed and replaced the main control and sensor and tested again. The unit operated as designed as my multimeter showed 352 degrees and the unit showed 356 degrees. Job completed."
Near New Braunfels, TX 78130
Kevin
Job Details: 06/11/2019
WINE COOLER JENN-AIR JUB24FRERS00 "Arrived on site and inspected wine cooler and found temperature will not adjust, disconnected control panel and after resetting connection it is now operating properly. No further repair is required at this time, job complete"
Near Hutto, TX 78634
Arthur B.
Job Details: 06/11/2019
RANGE GE JGS650SEF1SS Arrived onsite to install new LF gas valve and 2 left side knobs to gas range from prior tech’s diagnosis. Removed and replaced LF valve. Reassembled. Installed new knobs. Tested unit. All works as intended. No gas leaks detected at time of service.
Near Hutto, TX 78634
Arthur B.
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL UMV1160CB3 Arrived onsite for customer complaint of OTR microwave not heating. Uninstalled unit and removed cabinet wrapper. Found diode shorted. Removed and replaced magnetron and diode. Reassembled and reinstalled. Tested unit with 1 cup of water @2mins. Water was boiling. No other issues found.
Near Austin, TX 78703
Leonardo
Job Details: 06/11/2019
OVEN AMANA AGR6303MFS0 Arrived on site to test unit for oven temp not right. Test unit and found unit at 350 to be at 353. Job complete
Near Austin, TX 78703
Leonardo
Job Details: 06/11/2019
RANGE LG LDG3015SWW Arrived on site to test unit for upper oven not getting to temp. Test unit and found upper oven off by 15 degrees. Calibrated oven to +15 job complete collected
Near Austin, TX 78754
Wesley
Job Details: 06/11/2019
REFRIGERATOR GE GSE25HSHESS Arrived onnsite and found unit seal coming out of place but no damage.. repaired seal and heat treated. Unit is now operating as designed.
Near Austin, TX 78703
Leonardo
Job Details: 06/11/2019
RANGE LG LDG3015SW "Arrived on site to test unit for upper oven not getting to temp. Test unit and found oven off by 9 degrees, calibrated oven to +10 job complete collected
Near Austin, TX 78729
Lou
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRT316SFDM01 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a grinding noise. When I arrived, it was very quiet. When I opened the freezer door, the Evap fan came on and the condenser fan came on and I could hear a rubbing noise. I removed the back cover to find the condenser fan blade was stripped where it connects to the fan axle and was rubbing on the fan shroud. Using some black sealer from the unit, I took a piece and put it on the blade and attached it to the fan motor and it operated as designed. I advised the customer of my findings and temporary repair until I can get back with a replacement part. I am ordering the condenser fan and blade. No water leaks observed during service.; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (BLADE-FAN)"
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
WASHER WHIRLPOOL WFW92HEFC0 "Arrived on site replaced dispenser assembly . Checked valves looked good . Ran diagnostics , all checked good . Job complete ,no water detected at time of service .
Near Dripping Springs, TX 78620
Brandon
Job Details: 06/11/2019
DISHWASHER FRIGIDAIRE FFCD2413UB0A "Arrived on site for customer complaint of DW NOT working, found faulty pump, I replaced pump, unit tested good."
Near Austin, TX 78727
Tyler B.
Job Details: 06/11/2019
WASHER MAYTAG MHW5100DW0 "Arrived on site for tub replacement, replaced tub and top. And tested good, no leaks on site"
Near Austin, TX 78730
Tyler B.
Job Details: 06/11/2019
DISHWASHER KITCHENAID KUDK02DRBS1 "Arrived on site for unit not filling, found spoon under float, removed and tested good. No leaks on site"
Near Kingsland, TX 78639
Jonathan
Job Details: 06/11/2019
REFRIGERATOR GE DFE28JSKHSS "Arrived on site for refrigerator lights not working after control board was installed. Pulled unit out and found connector not connected to control. Taped water line to back and pushed unit in place. Contacted and checked lights. Tested all other operations . All tested good, no water leaks present."
Near Leander, TX 78641
Lou
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 "arrived on site to install previously diagnosed and ordered parts. I removed and replaced the fuse, and both interlocks and tested. Unit operated as designed. Job completed."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 06/11/2019
MICROWAVE MAYTAG MMV1174FZ0 "Arrived onsite for tenant complaint of OTR microwave making loud grinding noises when in use. Tested unit and found fan making noises. Uninstalled unit. Upon inspection, found pieces of wood lodged in the fan blower. Removed all obstructions and reinstalled unit. Tested unit. Unit now works as intended. No other issues found."
Near Austin, TX 78704
Wesley
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFF707ESS01 Arrived on site and repaired failed motor by replacing. Unit is now operating as designed.
Near New Braunfels, TX 78130
Kevin
Job Details: 06/11/2019
WASHER MAYTAG MVWC565FW1 "Arrived on site and inspected washing machine and found customer is experiencing an unbalanced load, ran all functions in manual diagnostic and it is operating normally. Confirmed basket is centered, ran a calibration cycle and it is operating properly. Discussed correct loading procedures with customer to prevent any further damage to washer. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
DISHWASHER GE PDT855SSJ2SS Arrived on job for complaints of leaks. Sensor code showing leaking ran test fill and drain twice no leaks possible cracked sump ordrng 1 WD18X22782 (sump manifold)
Near New Braunfels, TX 78130
Kevin
Job Details: 06/11/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and found no airflow through lint screen, dryer is heating properly. Dryer vent was not inspected by delivery team, the exit flap was stuck shut and lint was built up blocking airflow. After clearing airflow has returned. Dryer is no and no lint buildup in cabinet at time of service, job complete."
Near Temple, TX 76504
Al
Job Details: 06/11/2019
WASHER MAYTAG MVWB765FW0 "Arrived to inspect washer not operating properly.Ran diagnostics test mode and unit tested as designed.Calibrated the unit.Customer advised the unit doesn’t fill, wash, drain or spin properly.Unit preformed all of the above test during diagnostics test mode.
Near Austin, TX 78757
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived on site for damaged door found damaged left side fresh food door. Ordering new door. ; ordrng 1 13094747SQ (DOOR LH SS)
Near Austin, TX 78747
Leonardo
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL AMV2307PFS2 Arrived on site to test unit for light under not working. Test unit and found light bulb came off of light socket. Replaced housing and advised customer to buy new light bulb job complete
Near Round Rock, TX 78681
Cliff
Job Details: 06/11/2019
FREEZER WHIRLPOOL WRF767SDHZ00 Arrived on site to diagnose a refrigerator that is forming condensation. Found Center mullion not fully wired from factory causing condensation to build on freezer door seal. Rewired mullion properly and tested unit. Found all is functioning properly at this time. No leaks were found after services were performed
Near Austin, TX 78744
Ron
Job Details: 06/11/2019
DRYER GE GFD45GSSM0WW "Arrived onsite for a noisy dryer, test dryer for 15 mins on timed dry high heat. Received no abnormal noise, customer played video /.contacted GE spoke with Greg explained the issue I had. Recommend making sure the drum is not of round. Test ran with a load of towels confirmed rear drum bearing failure.
Near Burnet, TX 78611
Jonathan
Job Details: 06/11/2019
REFRIGERATOR GE ZISS480DRISS "Arrived on site to install previous diagnosed parts with 2nd man. Inspected unit and found dents on both doors. Had customer sign waiver. Recovered refrigerant from unit. Removed failed compressor, filter drier, access valve and inverter. Installed new compressor and pulled vacuum on unit. Added 12.5 ounce of refrigerant. Installed new inverter and Estes operation. All tested good at time of service, no water leaks present.
Near Austin, TX 78732
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 "Arrived on site for cooling issue and ice build up on food. Per customer freezer will defrost,breaker needs to be reset to get unit to,start cooling. Called tech support for ongoing issue,ran diagnostics all test passed,per tech support need to check wire harness on H.V. Control. Removed cover checked harness found P6 pin2 LB wire broken in harness called tech support
Near Austin, TX 78748
Ron
Job Details: 06/11/2019
RANGE WHIRLPOOL WFE975H0HZ1 "Arrived onsite for oven over heating, test ran oven confirmed cycling temps of 394 to 328. Calibrated oven by 10 degrees. Advised customer how to adjust the temp as well per the use and care manual"
Near Leander, TX 78641
James
Job Details: 06/11/2019
DISHWASHER FRIGIDAIRE FGID2466QF6A Arrived on site and tested operation. I found UO fault code indicating failed vent motor. Unit will need new vent motor to repair ; ordrng 1 154861101 (vent assy)
Near The Hills, TX 78738
Luis
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for loud noise. Removed deli drawer found ice build up on evaporator,per service pointer W11329116C will need to install new cover and updated control. 1 W10889360 (COVER EVAP) and 1 W11333076 (MAIN CONTROL)"
Near Hutto, TX 78634
Arthur B.
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived onsite for customer complaint of french door refrigerator not making ice in freezer side. Removed icemaker. Found pin connector on icemaker was bent and not fully seated. Secured harness and ran tests 121 and 98. Both passed. Advised customer of finding. No other issues found.
Near New Braunfels, TX 78130
Robert
Job Details: 06/11/2019
RANGE JENN-AIR JGRP436WP02 Arrived on job to replace bake burner. After replacement test operation no gas smell.
Near Austin, TX 78739
Ron
Job Details: 06/11/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for partial display, performed diagnostic no error. Confirmed exact issue on second wall oven, customer has to reset breaker to correct. Confirmed communication issue installed a new control board and console. Display came with on issues. Customer made aware of second wall oven having the same issues.
Near Cedar Park, TX 78613
Lou
Job Details: 06/11/2019
DISHWASHER GE GLD5860L15SS "arrived on site to install previously diagnosed and ordered part. I removed and replaced the motor and when I went to test the unit, no water entered the unit. I verified the water was turned on and verified voltage to the valve. I checked the float switch as well and it was good. No water leaks observed during service, job completed."
Near Leander, TX 78641
James
Job Details: 06/11/2019
REFRIGERATOR FRIGIDAIRE FCGM181RQBB "Arrived on site and found water has been leaking from unit. Inspected for leaks and found that the drain pan is cracked. U it will need new drain pan to repair and 2 technicians. ; ordrng 1 297165800 (pan,drain) and 1 CNOTE (2 MAN)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/11/2019
VENTHOOD WHIRLPOOL UXT5230BDS1 "arrived on site to inspect cooktop downdraft being too loud ad not working. Upon further inspection, I found that the unit is not a downdraft, but a venthood. The customer advised that it’s not venting well ad was loud. When I turned the unit on, the noise level was normal and I found that the filter was very dirty. I advised the customer of my findings and advised that there is nothing wrong with the unit other than the filter being dirty. Provided recommendations for filter replacement. Job completed."
Near Austin, TX 78757
Paul
Job Details: 06/11/2019
OVEN WHIRLPOOL WFG770H0FZ0 Arrived onsite for the oven that will not light in bake. I found the bake burner not installed on the orifice. I corrected the bake burner and tested the oven. The unit is working as designed. Call complete.
Near Marble Falls, TX 78654
Jonathan
Job Details: 06/11/2019
FREEZER WHIRLPOOL KRFC300ESS01 "Arrived on site for refrigerator developing ice in freezer. Found ice buildup on front left side of freezer (see SD-QuickPic). Removed ice buildup and tested door seal. Found door sealing (see SD-QuickPic). Tested all other operations. All tested good, no water leaks present."
Near Kingsland, TX 78639
Jonathan
Job Details: 06/11/2019
REFRIGERATOR AMANA AFI2538AEW Arrived on site for refrigerator not dispensing ice or water. Performed diagnostics mode and found auger motor and compressor net valve not activating. Tested switch on ice door and found opening and closing. Tested voltage and found no voltage at switch. Found control at fault. Will return with ice door on hand if needed. 1 W10890094 (CONTROL )
Near Leander, TX 78641
James
Job Details: 06/11/2019
MICROWAVE GE PEB7227SL1SS Arrived on site and found door stuck shut and release not engaging to release door. Accessed latch assembly and found that the pin for the release on the latch assembly has broken off. Unit will need new latch assembly and rocker to repair.
Near Austin, TX 78757
Paul
Job Details: 06/11/2019
REFRIGERATOR GE CYE22TSHFSS Arrived onsite for the refrigerator not cooling. I found the RC evaporator fan defective. I replaced the fan and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78757
Paul
Job Details: 06/11/2019
WASHER GE GUD27ESSMWW "Arrived onsite for the washer shutting down in the middle of a cycle. Mr also stated the washer selector switch won’t always respond. I checked stored error codes and had a 27 - water left in the tub with the lid open for more than 15 minutes, 15 - thermistor error, 3 - motor error, and a 26 - out of balance error. I tested the thermistor and had 45K ohms at 80 degrees which is good. I checked the connection at the control for the motor and it was good. I ran a speed wash and the unit worked as designed. I could not get the unit to fail. I checked the connections at the motor and the capacitor. I tested the capacitor and it showed 50mf. The customer stated that sometimes when this happens they unplug the unit and plug it back in to get it to work. I went over unbalanced loads with the customer and explained what these can cause. The unit is working as designed. Call complete."
Near Round Rock, TX 78665
Cliff
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH73521CS3 On site to replace microwave door. Found door good but still not operating clock properly. Per service main control will need to be replaced as well. 1 W10860347 (cntrl-elec)
Near Austin, TX 78705
Wesley
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Arrived on site and found unit to be operating perfectly on different outlet. Advised customer that unit was not compatible with shared circuit. Unit is now operating as designed.
Near Marble Falls, TX 78654
Jonathan
Job Details: 06/11/2019
COOKTOP IKEA ICR555DB01 "Arrived on site for cooktop making a humming noise . Performed diagnostics mode and checked fault codes, no fault codes. Found transformer making slight humming noises. Changed transformer and found transformer still has slight humming noise. Due to unit having transformer, will continue get humming sound. Tested all operations, all tested good."
Near Leander, TX 78641
Lou
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "arrived on site to inspect refrigerator no ice condition. Upon further inspection, I tested temps in the RC=44 & FC=13. Tested the unit in diagnostics and checked the ice maker for error codes in test 59 and found no error codes. Check harvest mode in test 57 and the ice maker harvested as designed, but no ice came out of it. I tested the fill tube in test 45 ad I could hear the valve come on, but no water was flowing into the ice tray. Checked fill tube heater and the tube was frozen. Also found a large mass of ice under the right pantry drawer ad a large puddle of water under t(e left pantry drawer. It appears that the RC evaporator drain tube is clogged. I am ordering the fill tube heater. Customer will defrost ice from pantry drawer section.. ; ordrng 1 W10760808 (heater) and 1 W10836964 (pan-drip)"
Near Austin, TX 78705
Wesley
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRM318FMDM02 Arrived onnsite and found icemaker harness disconnected. Disconnected and reconnected to repair Im operation. All checks good.
Near Austin, TX 78727
Lou
Job Details: 06/11/2019
DRYER WHIRLPOOL WED96HEAC0 "arrived on site to inspect dryer not drying. Upon further inspection, I turned the unit on and found the element heating up. I found a lot of lint built up in the unit. Using my vent test kit, I tested airflow and found that the unit is blocked. I advised the customer of my findings and advised to have the venting cleaned.. No lint at end of service, job completed."
Near Kyle, TX 78640
Brandon
Job Details: 06/11/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Arrived on site for customer complaint of unit not producing ice, found faulty valve, I replaced valve unit tested good."
Near Pflugerville, TX 78660
Arthur B.
Job Details: 06/11/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived onsite for customer complaint of top load washer not completing cycles. When arrived, found lid latch clicking on and off. Removed an replaced lid latch assembly. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service."
Near Horseshoe Bay, TX 78657
Joel G.
Job Details: 06/11/2019
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site to diagnose ice machine not producing ice. Ran diags, verified operations in diags, cooled fine and main board registered at least 4.5 degs on evap sensor which had a good frost pattern. Unit isn’t on RO system customer has and is just on normal water. Ran a normal cycle and it seems like hot gas is being activated while unit is trying to cool on the evap.
Near Austin, TX 78746
Scott
Job Details: 06/11/2019
WASHER WHIRLPOOL WFW92HEFU0 Arrived on site for unit locking checked wl switch . Removed air trap . Found safety pins in drain pump which had worn down blades affecting draining action. Replaced pump motor . Job complete.
Near Austin, TX 78749
Luis
Job Details: 06/11/2019
FREEZER WHIRLPOOL GB2FHDXWS06 "Arrived on site for water leaking. Diagnosed frozen drain in freezer section,diagnosed unit will need updated drain tube kit. Installed drain tube kit,defrosted drain checked water flow through drain unit working as designed.
Near Austin, TX 78758
Wesley
Job Details: 06/11/2019
OVEN GE PGB911SEJ1SS
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived on job to replace thermistor and icemaker. After replacement test operation. No leaks detected at time of service.
Near Wimberley, TX 78676
Robert
Job Details: 06/11/2019
OVEN KITCHENAID KODE500EBS03 Arrived on job to replace door frames both doors. After replacement test operation all functions working properly.
Near Austin, TX 78759
Paul
Job Details: 06/11/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for the upper drawer in the freezer with the front face not staying on. I found the bin face coming off the bin because the bin is warped. I replaced the bin. Mr also stated the unit will not roll. I found the left roller bent causing the leveling foot to drag the floor. I removed the roller and straightened the bracket. I reinstalled the roller and the unit will roll correctly now. Call complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 06/11/2019
MICROWAVE WHIRLPOOL WMH32519FS0 Arrived on site to diagnose a microwave that is arcing and has burning smell. Found capacitor shorted out causing failure. Replaced capacitor and tested unit. Found all is functioning properly at this time.
Near Salado, TX 76571
Al
Job Details: 06/11/2019
WASHER MAYTAG MVWB850YW1 Arrived to inspect washer grinding.Attempted to free basket and basket would not come out from the unit.