Service History 815

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF954CIHB00

Near Buda, Texas 78610

Kevin

Job Details: 01/02/2023

"Arrived on site and inspected refrigerator and found homeowner is experiencing clumping on the left and right hand side of the ice bin in the door. Tech line is closed today for holiday, freezer temperature is good ice tray is not overfilling. Replaced icemaker and will attempt to speak with tech line tomorrow, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFE525S0JS1

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 01/02/2023

Arrived onsite to install previously ordered parts. Replaced right front switch WP314900 and right front element W11047722. Test unit and unit is operating as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 01/02/2023

Arrived onsite for F8-E4 error code. Upon arrival ran diagnostics and there is no saved error codes. Inspected drip pan and is dry.

We serviced a

WHIRLPOOL RANGE

Model WEE515S0LS1

Near Cedar Creek, Texas 78612

Joe Z

Job Details: 01/02/2023

Arrived onsite for oven not operating. Upon arrival test unit by preheating oven to 350. Unit reached 350 and began began cycling. Unit averaged 349. Bake is operating correctly. Then test broil by preheating to 500. Broil element did not energize. Removed back panel to test broil element. Element test good for resistance. Called for broil and got zero volts . Test control and is not sending voltage to broil. Need to replace control. Replaced control and test unit. Unit now operates as designed. Job complete

We serviced a

KITCHENAID RANGE

Model KSGB900ESS5

Near Driftwood, Texas 78619

Leonardo

Job Details: 01/02/2023

Arrived on site to replace harness. Replaced spark harness test unit and unit test good job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, Texas 78737

Luis

Job Details: 01/02/2023

"Arrived on site for a defective compressor,replaced compressor and drier,vacuumed system down, unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good."

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS1

Near Blanco, Texas 78606

Andrew

Job Details: 01/02/2023

"Arrived on site to test unit for tripping breaker. Found no exposed wiring properly making contact with retention screws within terminal block. Screws were tightened down on wire shielding and barely making contact through neutral causing breaker to trip. Repaired wiring and ran diagnostics. Highest amp draw was 13.1 amps. Completed diagnostics with no issues, unit on 20 amp gfci breaker. Advised customer to monitor and if issue persists advised to service pointer W11525530(afci/gfci breaker tripping nuisance). No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MVWP576KW0

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/02/2023

Arrived onsite for not spinning. Upon arrival inspected and test unit. During spin the motor will turn but the basket will not spin. Removed agitator to inspect hub. Found the hub has failed. Need to replace hub. Replaced hub and test unit. Unit is now spinning correctly. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVW6230HW2

Near Austin, Texas 78749

Scott

Job Details: 01/02/2023

"Arrived on site for washer not starting ,custome said she was washing quilt and heard a popping noise and washer stopped. Ran diagnostics and got 7-1 error code . Found belt had slipped off cam . Replaced belt and ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Also advised its best to take blankets and quilts to laundry mat. Job complete. C-note ."

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/02/2023

Arrived onsite for unit with no power. Upon arrival inspected breaker and is good. Pulled unit from wall to test polarity and is good. Found thermal fuse is blown. Need to replace thermal fuse. Replaced thermal fuse WPW10545255. Test blower and is operating. Test unit by preheating oven to 350. Unit is operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78724

Matthew

Job Details: 01/02/2023

Arrived onsite to replace faulty capacitor. Replaced capacitor and tested. Ran auto test to check components. Test passed without error. Job complete.

We serviced a

WHIRLPOOL WASHER

Model WTW8500BW0

Near Bastrop, Texas 78602

Joe Z

Job Details: 01/02/2023

Arrived onsite for leaking underneath unit. Upon arrival inspected unit and found underneath unit the concrete was damp/ condensation. Found different components underneath with condensation. Fill unit with water to check for leaks and cannot find a leak. Ran a drain cycle and none of the hoses are leaking . Unit drains as designed. Ran a rinse and spin cycle and no leaks detected. Asked customer of her findings. She said there were no puddles or anything and just noticed the bottom of unit was damp. There is no repair to be made at this time. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS1

Near Georgetown, Texas 78626

David Z

Job Details: 01/02/2023

Arrived on site to diagnose range that is not fully cooking items on extended cycles. Customer advised me that when they are cooking things for a longer period of time it just doesn't fully finish cooking. Performed a calibration on unit for 400 degrees. Found average of 403 degrees at 400 set point. Unit appears to be working as designed. Customer advised that unit is light weight with a smaller amount of insulation. Call complete.

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Georgetown, Texas 78626

David Z

Job Details: 01/02/2023

"Arrived on site to diagnose microwave oven combo with noise coming from the microwave when in use for more than a minute. Tested unit and customer pointed out a faint tapping sound. Ran unit longer and tracked noise to the plastic cover on the mag area. If you put any pressure on the plastic guide, sound stops. Sound is just the guide faintly tapping from airflow. Readjusted and reinstalled all items in the area, noise is still there, just veri faint, and is just an operational noise. No functions affected. Unit working as designed, no fix can be made to adjust. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Georgetown, Texas 78626

David Z

Job Details: 01/02/2023

"Arrived on site to diagnose refrigerator that was not cooling well. Checked freezer compartment and found sheet of ice built on evap cover. I removed the cover and ran diagnostic tests. Evap fan was not coming on, and brown wire to heater was hanging out of its connector. Replaced evap motor and repeated brown wire for defrost heater. Verified fan is coming on and unit runs defrost. Customer advised to defrost the unit fully before normal function will resume due to excessive ice buildup. Call complete."

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Georgetown, Texas 78626

David Z

Job Details: 01/02/2023

"Arrived on site to diagnose washer that had been leaking water when in use. On arrival found the tub was almost overflowing with water due to a leaking valve. I checked the valve and found the hot side was broken off, likely from when cold weather had hit and the valve water froze. Replaced valve. Found unit had some water on the control board, so I did not plug it in to test. Advised to wait for board to dry out and contact us if issue persists and we need to replace board. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Jarrell, Texas 76537

David Z

Job Details: 01/02/2023

Arrived on site to perform sealed system repair on R600 unit. Replaced compressor due to compressor being locked up and non functioning. Removed charge from system and replaced compressor and dryer. Vacuumed unit and verified vacuum held. Charged to manufacturer spec. Unit cooling as designed. Call complete.

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Manor, Texas 78653

Matthew

Job Details: 01/02/2023

Arrived onsite for vent hood not functioning. Upon arrival inspected unit. Found debris stopping fan from turning. Removed debris and tested. Unit is now functioning properly. Job complete

We serviced a

KITCHENAID MICROWAVE

Model KMHC319ESS3

Near Austin, Texas 78739

Leonardo

Job Details: 01/02/2023

Arrived on site to test unit for open close door erro. Found burned out 3 way switch. Replaced switch test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Austin, Texas 78749

Leonardo

Job Details: 01/02/2023

Arrived on site to test unit for unit not working. Test unit and found water in the drip pan. Cleared water test unit and unit test good job complete.

We serviced a

WHIRLPOOL WASHER

Model WFW86HEBC2

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error codes F8E1 & F9E1. Cleared the codes and continued with testing. I found the valve not opening fully and not allowing enough water into the drum (F8E1). Once the drain pump came on, it was loud and struggling to drain the water (F9E1). Stopped testing and pulled the unit out and got access to the drain pump. I removed the pump filter and found a large amount of debris inside the filter (photo). Cleared the debris and re-installed the filter to the pump. I removed the water hoses and found a large amount of debris inside the valve screens (photo).Removed and replaced the valve and retested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

FRIGIDAIRE COOKTOP

Model FEC30S6ABC

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to inspect cooktop element not working. Upon further inspection, I tested the burners and found the front right burner does not get warm. I found the back left corner of the glass cooktop was broken (photo). I had my customer sign a waiver of damages from removing glass cooktop. I raised the cooktop to find the elements attached to the cooktop. I researched the glass cooktop and found it discontinued. I advised the customer of my findings and advised the cooktop is discontinued. Also advised that if I move forward with repairs, there is a potential that with the cooktop already broken, there could be more damage done trying to replace the element. Customer advised that the unit is old and theyll replace the unit.. Job completed."

We serviced a

LG REFRIGERATOR

Model LMXS30796S/01

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice bin empty and ice in the tray. I pressed the test key and the ice maker began to harvest and then it filled with water. I retested and it operated as designed. I could see the tray sticking on the left side, but would eventually work itself free and harvest completely. Customer advised that since it operated in test mode twice, they would monitor the ice maker and if it continues to fail, they would contact our office and schedule service No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Temple, Texas 76502

Tyler

Job Details: 01/02/2023

"Arrived on site for washer off balance and making a loud noise. Upon arrival confirmed issue. Found no errors in diagnostics. Found no debris in drain Asmara other clogs. Cloud t remove rotor bolt but was able to look through and inspect stator coils and bearing and found large signs of rust ofOccuring and bearing would wobble during spin cycle, found unit is in early stages of tub bearing failure and will need findings reported. W10921996 (tub), W11261207 (stator), W10916241 (rotor), W10797525 (rotor screw), W11035597 (stator screws)

We serviced a

KENMORE REFRIGERATOR

Model 795.7205312

Near Harker Heights, Texas 76548

Tyler

Job Details: 01/02/2023

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue. Found all fans running along with no ice build up on coil. Found compressor receiving correct voltage but not running. Informed customer of findings and for sealed system replacement of following parts TCA38151706 (compressor), EBR75234712 (control), W11506635 (access valve), WPW10143759 (uv drier),

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSN608ESS01

Near Martindale, Texas 78655

Kevin

Job Details: 01/02/2023

"Arrived on site and inspected refrigerator and found fresh food door will not close all the way. Inspected interior of fresh food section and found a refrigerator accessory suction cupped to the inner liner is making contact with the top door bin and keeping door from closing. Removed refrigerator accessory and a door Will close properly now. job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Buda, Texas 78610

Kevin

Job Details: 01/02/2023

"Arrived on site and inspected dishwasher and found rack adjusters are broken. After replacement rack adjusters are working properly, job complete

We serviced a

WHIRLPOOL RANGE

Model WFE535S0JV0

Near Gatesville, Texas 76528

Jonathan M

Job Details: 01/02/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the main control and tested the unit. Found the unit turn on and operate as designed but did not have any issues keeping the broil element on. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FPS00

Near Round Rock, Texas 78681

David S

Job Details: 01/02/2023

Arrived on site to install previous diagnose parts. I gained access to the right side door gasket and replaced it with new. I gained access to the drain tube and replaced it with new. I reassembled the unit. The unit is now sealing properly.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW1

Near Round Rock, Texas 78681

David S

Job Details: 01/02/2023

Arrived on site for dryer not drying the clothes. I inspected the unit and work area. I found the unit heating. I tested the sensor dry function and found it working properly. I tested the air flow from the unit. I found when it is attached to the exterior vent there is now air flow. The exterior vent needs to be cleaned.

We serviced a

LG REFRIGERATOR

Model LMXS30776S/03

Near Round Rock, Texas 78681

David S

Job Details: 01/02/2023

Arrived on site for lg icemaker leaking. I inspected the unit and work area. I found the ice bin iced over. I cleared the ice and tested the dispenser door. I found it sealing properly. I inspected the icemaker and found it in good condition. I inspected the fill tube and found it covered in calcium causing it to change the flow of water. I cleaned off the calcium of the fill tube and reassembled the unit. I tested the icemaker fill and found it working properly. The calcium build up was changing the flow of water making the ice maker leak.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS00

Near Austin, Texas 78717

David S

Job Details: 01/02/2023

"Arrived on site for oven display not working. I inspected the unit and work area. I found the console display off but the oven light still works. I gained access to the main control and tested the harness. I found the harness showing good continuity. I tested voltage from the control to the UI, I found good dc voltage. Indicating the console is receiving power but not powering on.

We serviced a

KENMORE REFRIGERATOR

Model 106.5171341

Near Austin, Texas 78733

Luis

Job Details: 01/02/2023

"Arrived on site. Per customer evaporator incased in ice customer defrosted unit,removed evaporator cover ran diagnostics heater powered on,bimetal reading closed,diagnosed control issue,replaced main control powered unit on ran diagnostics bimetal reading closed exited diagnostics compressor and fans powered on.

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FBS01

Near Austin, Texas 78734

Luis

Job Details: 01/02/2023

"Arrived on site for no cool and loud noise. Loud noise due to ice hitting ice box fan blade,removed freezer cover found evaporator incased in ice,fresh food not cooling diagnosed a defective harness and main control. Defrosted evaporator replaced harness assembly,installed updated control kit. Ran diagnostics all test passed.

We serviced a

WHIRLPOOL DRYER

Model WGD6400SW0

Near Wimberley, Texas 78676

Andrew

Job Details: 01/02/2023

Arrived on site to test unit for loud grinding noise. Found idler pulley had bearing broken off causing idler to have excessive play. Replaced idler and drive belt. Noise is no longer present. Advised customer to replace vent hose and not push dryer up against wall to allow proper air flow. Job complete.

We serviced a

JENN-AIR DISHWASHER

Model JDB8910AWS

Near Austin, Texas 78703

Wesley

Job Details: 01/02/2023

Arrived onsite and replaced the valve due to failure to fill. Dishwasher is now set up to run properly. Also found unit has a hot water supply problem and will not fill. Unit will require water supply.

We serviced a

WHIRLPOOL MICROWAVE

Model KMBS104ESS02

Near Bee Cave, Texas 78738

Leonardo

Job Details: 01/02/2023

Arrived on site to test unit for display not working. Test unit and found bad control board. Replaced board. Test unit and unit test good job complete.

We serviced a

MAYTAG DRYER

Model MED7230HW0

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 01/02/2023

"MED7230HW0 Arrived to inspect error and unit not starting. I entered service test mode and found F3E1, F2E1 and F3E2 stored in memory. I tested the thermistors from the control and found no issues. I removed the outer panels and tested sensors directly and reseated all wiring, noting the exhaust thermistor connectors were excessively loose. I corrected the wiring deficiencies and retested. Operational test good, steam dryer, no leaks observed during service.

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 01/02/2023

"MVW7230HW0 Arrived to inspect t filling. I retrieved errors from service test mode and found F7E4 and cleared for testing. Full function of the water valves was present and the unit proceeded through service test mode to agitate an spin and I found the basket would not engage. Inspection revealed the slider had failed and required replacement. I advised the customer there was a very slight amount of gear case oil starting to leak, but it was in the very early stages and the customer elected to not replace the gear case assembly at this time. I advised the customer with detergent amounts to hopefully prevent any further seal wear and then to prolong the life of future machines. I replaced the slider with truck stock and recalibrated. All functions resumed normal operations and the unit completed the service test mode as designed. No leaks observed during service. used 1 W10734521 (Slider Assy) from stock"

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC42FKB02

Near Austin, Texas 78735

Scott

Job Details: 01/02/2023

"Arrived on site ,replaced main control. Unit condenser fan and compressor are turning on . Unit is no longer beeping or chirping.

We serviced a

KENMORE DISHWASHER

Model 665.14753N511

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to install previously diagnosed and ordered part. Due to the diverter failure in the sump/motor assembly, I removed and replaced the sump/motor assembly and tested. Unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FNAM01

Near Pflugerville, Texas 78660

Cliff

Job Details: 01/02/2023

Arrived on site to diagnose a refrigerator that is leaking and lights not working. Found upper rc led module failed and defrost drain clogged. Cleared drain and replaced led. Tested unit and found all is functioning properly at this time. No water hooked up to unit.

We serviced a

FRIGIDAIRE DISHWASHER

Model PLD2851RDC1

Near Pflugerville, Texas 78660

Cliff

Job Details: 01/02/2023

"Arrived on site to diagnose a dishwasher that is not starting cycles. Found main control shorted and due to age, rusting racks and cost, homeowner is replacing unit.

We serviced a

KITCHENAID REFRIGERATOR

Model Krfc704fss02

Near Round Rock, Texas 78664

Cliff

Job Details: 01/02/2023

Arrived on site to diagnose a refrigerator that is not dispensing water. Found faulty water valve and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG WASHER

Model MHW8200FW0

Near Blanco, Texas 78606

Andrew

Job Details: 01/02/2023

"Arrived on site to test unit for not dispensing detergent and bellow molded. Found error f8e2(dispenser system error) per service pointer W10453670A recommended replacing actuator motor. Also recommended replacing dispenser as detergent pump not engaging. Replaced bellow, tested unit in diagnostics with no issues. No leaks detected.. Job complete.

We serviced a

LG WASHER

Model WT1501CW

Near Austin, Texas 78717

Kimo

Job Details: 01/02/2023

Arrived on site to install previously di parts upon arrival I installed new water inlet valve and tested unit and found as designed job completed

We serviced a

KENMORE WASHER

Model 110.459664

Near Austin, Texas 78746

Wesley

Job Details: 01/02/2023

Arrived onsite for washer noise and found terminal bearing failure. Spin basket is NLA for a bearing overhaul. Advised customer on findings. Repair is not viable.

We serviced a

GE REFRIGERATOR

Model PFSS5RKZASS

Near Killeen, Texas 76549

Tyler

Job Details: 01/02/2023

Arrived on site for refrigerator needing previously diagnosed inverter control. Upon arrival installed part then reassembled and tested unit. Found compressor turning on and unit starting to cool. Informed customer to give unit 24 hrs to stabilize temps. Collected remaining balance. Call complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AS04

Near Georgetown, Texas 78628

David Z

Job Details: 01/02/2023

"Arrived on site to diagnose wall oven with no power to unit. Customer said they went to use it recently and it had a dead display. Found good incoming voltage and polarity, breaker was not tripped. Found thermal fuse open, likely due to power surge. Replaced thermal fuse and tested preheat. Found proper operation.

We serviced a

WHIRLPOOL WASHER

Model WFW9500TW01

Near Driftwood, Texas 78619

Kevin

Job Details: 01/02/2023

"Arrived on site and found dog hair between glass and bellow, there is water trails down the front of the washer where it dripped. Removed lower panel and didnt find any evidence of leaking anywhere else.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Dripping Springs, Texas 78620

Kevin

Job Details: 01/02/2023

"Arrived on site and found no saved error codes, ran a diagnostic cycle and Didnt find any issues. Inspected incoming water and valve is working properly and there is no sediment buildup. Found incoming water maxes out at 108? at kitchen sink and takes over two minutes to get hot. Dishwasher at this time is operating as intended

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW0

Near Austin, Texas 78748

Scott

Job Details: 01/02/2023

"Arrived on site for washer making noise during spin cycle . Ran diagnostics and belt is squealing during spin . Replaced belt . Reran diagnostics all is quiet .No water leaks detected at time of service. Job complete"

We serviced a

FRIGIDAIRE RANGE

Model FFEF3054TSF

Near Georgetown, Texas 78626

David Z

Job Details: 01/02/2023

"Arrived on site to diagnose range that had a short from an indicator light. Customer had rear panels removed and showed me where the infinite switch indicator light had broken off and touched the rear panel, causing a spark. Examined unit and found the light lens had broken in half, which is why the light hit the rear panel. I adjusted the wires a bit and replaced the lens to resolve. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KSSC48FMS01

Near Georgetown, Texas 78626

David Z

Job Details: 01/02/2023

"Arrived on site to diagnose refrigerator that had been losing cooling. Examined unit and found cool air coming out of freezer side, but nothing excessively cold. Checked compressor and found compressor was scalding hot. Checked entire sealed system, heat exchanger, and pan heater for leaks. Only place I saw ANY freon was at the Schrader valve for the dryer. I tightened the valve and checked pressures. Found equalized pressure was only 42psi, with my system pressures at -20 low, and 95 high. I talked with SW about findings, and agreed there either was a small leak at the Schrader valve, or a leak in the cabinet. I let my customer know that the leak is likely in the cabinet and unfixable, however we can evacuate and charge the system with the tightened schrader valve to confirm that was the source of the leak. Evacuated system and charged to MFR spec. Verified improved pressures. Informed customer that if unit loses cool again its leaking in the cabinet and we will not recharge again. Call complete."

We serviced a

LG WASHER

Model WT7305CV

Near Austin, Texas 78753

Matthew

Job Details: 01/02/2023

Arrived onsite for washer making buzzing sound during drain. Upon arrival inspected unit. Ran unit to fill then drain to activate the drain pump. Ran pump and found no excessive noise. Tested unit again and invited customer to listen. Customer stated at this point sounds normal. Ran spin as well to test motor components due to pump normally running when in spin cycle. Spin was normal. Notified customer that may have had debris that was flushed out. Customer will monitor. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM

Near Austin, Texas 78660

Kimo

Job Details: 12/30/2022

Arrived on site for a dishwasher that has a rusting upper dish rack. Upon arrival I found that the upper rack was rusting. I attempted to replace the new rack was not the parts intended I will need to order the correct parts to complete the call. I am ordering W10909088. Upper rack . Office to reschedule. ; ordrng 1 W10909088 (Upper dish rack)

We serviced a

WHIRLPOOL MICROWAVE

Model KEMC308KSS03

Near Austin, Texas 78733

Wesley

Job Details: 12/30/2022

Arrived onsite and determined that the door liner was integrally compromised and there was cracking and must be replaced to repair the door. Ordering door frame and 20amp fuse to complete. ; ordrng 1 WP8303556 (Door frame) and 1 WP4375321 (Gibson)

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Austin, Texas 78703

Kimo

Job Details: 12/30/2022

Arrived on site for a washer that has a broken water inlet valve. Upon inspection I found that the water inlet valves had burnt and sprayed the control with water and cleaned it to short itself out. I well end to return with the valve and an new control to complete call. I am ordering the control office to reschedule.; ordrng 1 W11498797 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS315SDHZ05

Near Lorena, Texas 76655

Jonathan M

Job Details: 12/30/2022

Arrived on site for a refrigerator that is freezing up. Inspected unit and work area. The customer advised that they have a defrost issue in the freezer section and that they had another company come out to months ago to address this and it is done this sense. They advised they had unplugged the refrigerator on Sunday and had plugged it in two days ago and everything seems to be cooling off probably. Ran the unit through diagnostics and was unable to get the heater to come on. Gained access to the freezer evaporator and checked resistance from the freezer harness plug through the diodes and heater. Found the heater registering 25.9 ohms of resistance. Went ahead and replaced the evaporator thermistor and went to replace the control but found the control set with me was the wrong part. Ordering the correct control and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11203924 (Control)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Lorena, Texas 76655

Jonathan M

Job Details: 12/30/2022

Arrived on site for a refrigerator that is not cooling the refrigerator section. Inspected unit and work area. The customer advised that his ice is also melting out of the door and he is noticing items in the freezer starting to slowly thaw. Found the unit attempting to cool but the evaporator fan not running. Ran service test number three on the evaporator fan motor and found the motor not running at all. Removed the back cover and did not find any evidence of a defrost issue yet but the unit will need a new evaporator fan for repair. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11578030 (Evaporator fan assembly)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Kyle, Texas 78640

Luis

Job Details: 12/30/2022

"Arrived on site for cooling complaint. Found evaporator cover heavily incased in ice,ran diagnostics thermistors passed,ran heater cycle heater not powering on,diagnosed unit will need new controls and harness will order parts will also order heater in case needed. Advised customer to defrost unit before return visit advised customer on laying towels down to cover water when defrosting unit. ; ordrng 1 W11558182 (Main control) and 1 W11518204 (Ui control) and 1 W11581973 (Harness) and 1 W11546610 (Heater)"

We serviced a

KITCHENAID REFRIGERATOR

Model KBSD602ESS01

Near New Braunfels, Texas 78132

Andrew

Job Details: 12/30/2022

Arrived on site to test unit for not able to adjust RC temp and reading of 55 degrees. Found RC actual temp was 37 and fc temp was 0.3 degrees set to 0. Recommend replacing UI and control. Ordering secondary control as a precautionary labeled Control2. Replaced RC thermistor and placed in warm water with no change. Disconnected and cycled power. Then placed same thermistor in glass of ice with no change. Office to reschedule. ; ordrng 1 W10798004 (UI) and 1 WPW10200659 (Control) and 1 WP2318054 (Control 2)

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Georgetown, Texas 78633

Lou

Job Details: 12/30/2022

"Arrived on site to inspect wall oven door glass broken. Upon further inspection, I found the oven door was good. Customer advised that the builder had replaced the door, but since doing a cleaning cycle on the unit, the microwave interior light does not work and its not heating properly. I opened the microwave door and found the light does not come on. Using a cup of water, I measured the temp in the cup and got 78 degrees. I placed the cup inside the microwave and tested for one minute on high setting. I tested the water temp after one minute and it read 123 degrees. I tested temps in the oven and they were good. I am ordering the microwave bulb, main control, inverter board, magnetron and LSO PER CUSTOMER REQUEST and office to schedule return service due to the availability of parts. ; ordrng 1 W10886919 (Lamp) and 1 W11325786 (Microwave control) and 1 W11578579 (Inverter) and 1 W11578959 (Magnetron) and 1 CNOTE (LSO PER CUSTOMER REQUEST)"

We serviced a

MAYTAG WASHER

Model MVWC465HW3

Near Dale, Texas 78616

Joe Z

Job Details: 12/30/2022

"Arrived onsite for water leaking from valve. Upon arrival, after supply is turned off. Restored water supply to unit and began spewing water from valve. Need to replace valve. Replaced valve and when testing unit found that control is not responding. Test control and am getting 123V to control. Need to replace control. Ordering control. Office to reschedule ; ordrng 1 W11498797 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT348FMES04

Near Kyle, Texas 78640

Luis

Job Details: 12/30/2022

"Arrived on site. Found handles bowed in,removed one handle installed new handle same issue,found liner bowed in causing issue ordering new door. ; ordrng 1 LW10798950 (Fresh food door) and 2 W10631993 (Handle)s"

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS04

Near Austin, Texas 78737

Luis

Job Details: 12/30/2022

"Arrived on site for no ice. Ran diagnostics optics passed,ice box fan passed,ran error test E2 error ran harvest test failed diagnosed a defective icemaker. Ordering a new icemaker. ; ordrng 1 W11579560 (Icemaker)"

We serviced a

AMANA WASHER

Model NFW5800HW0

Near Pflugerville, Texas 78660

Cliff

Job Details: 12/30/2022

"Arrived on site to diagnose a washer that is not cycling properly. Found control misregistering balance of loads, dispenser leaking, and rotor and stator making unusual noise and malfunctioning. All 4 parts will need to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11322878 (Control)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ04

Near Austin, Texas 78724

Cliff

Job Details: 12/30/2022

Arrived on site to replace previously ordered parts for refrigerator. Upon inspecting unit found unknown alloy of metal used during manufacturing for Yoder loop. Metal overheats to quickly like aluminum but is magnetic and sparks when heated. Lok rings will be needed to repair unit properly. Office to set return appointment for 2 hours. ; ordrng 1 Lokringkit (Lokring kit)

We serviced a

WHIRLPOOL DRYER

Model WGD5010LW0

Near Austin, Texas 78745

Matthew

Job Details: 12/30/2022

Arrived onsite to replace UI. Upon unboxing for IU does not have encoder control . Need to order W11481117. Office to reschedule. ; ordrng 1 W11481117 (Control UI)

We serviced a

WHIRLPOOL DRYER

Model WED5620HW0

Near Harker Heights, Texas 76548

David Z

Job Details: 12/30/2022

"Arrived on site to diagnose dryer that is continuously not starting and shutting off during cycles. Customer advised me unit has been worked on numerous times, had boards and a refurbished console installed before. Customer showed me they had a hard time getting it to power on, and it has cut off during cycles several times. Based on observations and no trouble codes, recommend we replace the console/control/harness in 1 repair. Unit is also making extra noise from rollers when running and needs rollers replaced. Tested source voltage and found good incoming voltage and polarity with no drops. Requesting autho for control, console, rollers, harness. Office to schedule with approval from ext warranty. ; ordrng 1 W11310055 (Harness) and 4 WPW10314173 (Rollers)s, states that autho needed"

We serviced a

LG DRYER

Model DLEX4270V

Near Hutto, Texas 78634

Cliff

Job Details: 12/30/2022

Arrived on site to diagnose a dryer that is not turning on. Found thermal fuse open preventing unit from operating. T-fuse will need to be replaced to complete repairs. Return date set for 1/4.; ordrng 1 6931EL3002M (T-fuse)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ

Near Austin, Texas 78717

Kimo

Job Details: 12/30/2022

Arrived on site for a refrigerator that is leaking on the inside upon arrival I found that there was no one home. I contacted the customer and he informed me that he was currently out of town. And that he try reschedule for Wednesday. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near New Braunfels, Texas 78130

Kevin

Job Details: 12/30/2022

Arrived on site and inspected washer and found valve has broke and control board got wet. Control board is just clicking will not enter a diagnostic cycle and will not show any operation. need to bring back control board and replace valve at the same time; ordrng 1 W11170319 (Control)

We serviced a

WHIRLPOOL DRYER

Model WGD4815EW4

Near Austin, Texas 78729

David S

Job Details: 12/30/2022

Arrived on site for dryer not heating. I inspected the unit and work area. I tested the dryer and found it igniting but burning out immediately. I gained access to the gas line and found good pressure from the line. I gained a access to the burner assembly and found the coils receiving good voltage. I found the coils not opening properly. I tried taping on the coils and found no change I am ordering a new burner assembly to complete the repair. The office will reschedule when we have an eta on the parts. ; ordrng 1 W11652257 (Burner assembly) and 1 WPW10185981 (Timer)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GW2

Near Austin, Texas 78725

Joe Z

Job Details: 12/30/2022

Arrived onsite for making loud noise. Upon arrival ran diagnostics and there are no saved error codes. Ran components test and found when unit agitates there is a clicking sound. Found failed slider. Slider is missing retaining ring. Need to replace slider.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Manor, Texas 78653

Matthew

Job Details: 12/30/2022

Arrived onsite for dishwasher not washing properly. Upon arrival inspected unit. Ran diagnostics and found stored error code for faulty wash motor. Ran test and confirmed wash motor failed. Will need to replace wash motor. Office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC2

Near Kyle, Texas 78640

Scott

Job Details: 12/30/2022

"Arrived on site for washer not spinning load out . Customer also mentioned making a lot of noise during agitating and spin cycles . Ran diagnostics,confirmed noises . Found oil leaking from gearcase .No water leaks detected at time of service. ; ordrng 1 W10752283 (Wash plate)"

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC0

Near Temple, Texas 76502

Jonathan M

Job Details: 12/30/2022

Arrived on site for a washing machine that is flashing an F7 E2 (MCU overheating) error code. Inspected unit and work area. The customer advised that the washer had begun to start making buzzing sounds when it was attempting to spin but would not actually spin and then finally has been starting to do absolutely nothing. I spun the basket by hand and found it spun freely. Removed the top cover and checked all electrical connections. Found all electrical connections good and no split wires. Checked resistance on the motor windings off of the J6 connector and found all resistance readings measuring 12.5 to 12.6 ohms of resistance indicating the motor was still good. Attempted to run test number seven for the motor and found the control clicking repeatedly but not spinning the basket. Im ordering a Control for repair and will return with the rotor and stater. ordrng 1 W11322905 (ACU)

We serviced a

GE DISHWASHER

Model GDT645SSN3SS

Near Niederwald, Texas 78640

Leonardo

Job Details: 12/30/2022

Arrived on site to test unit for not heating. Test unit and heating element test good. Found bad control and fuse harness. ordrng 1 WD21X25699 (Control board) and 1 WD21X27402 (Tod harness)

We serviced a

WHIRLPOOL OVEN

Model RBD305PRB00

Near Lampasas, Texas 76550

Tyler

Job Details: 12/30/2022

Arrived on site for wall oven not allowing any display function.upon arrival confirmed complaint. Not stable power to unit and ui registering input but no display would appear. Upon further testing I found main control failing. # WV3VHF for sending control to whirlpool for a rebuild.Will need office to reschedule once board has been rebuilt.; ordrng 1 ControlRebuild (Control rebuild)

We serviced a

WHIRLPOOL WASHER

Model MVWB725BW0

Near Austin, Texas 78750

Vincent

Job Details: 12/30/2022

"Arrived on site for washer, inspected unit and work area. Customers. Complaint was washer not draining. Entered diagnostics and found stored error code F71. Ran a diagnostics test and found that the colt water was not coming on and it skipped steps in diagnostics. Did a manual test on unit and tested all valves and noting came on except for hot. Inspected the bearings and saw no leaks of failure bearing. No leaks where observed during service. ordrng 1 W10853723 (Valve)"

We serviced a

WHIRLPOOL OVEN

Model KEBC107KSS04

Near Austin, Texas 78756

Kimo

Job Details: 12/30/2022

Arrive on site for a wall oven that is bent/ sagging. Upon arrival I found that the door was sagging and would not close properly upon further inspection I found that the sprigs in the hinges were collapsed I would the customer to replace the hinges customer agreed and I installed the hinges and tested the door and found that the door no longer sags and will close properly but upon further inspection and testing I found that the latch was not working as well I and ordering the latch. ordrng 1 WPW10195934 (Latch)

We serviced a

KITCHENAID DISHWASHER

Model KDTE304GPS0

Near Georgetown, Texas 78628

Lou

Job Details: 12/30/2022

"Arrived on site to inspect dishwasher not draining properly, not heating and tripping the breaker. Upon further inspection, I found a fork resting on the heating element. Removed the fork and removed the drain filter and found it badly clogged with debris. I cleaned the filter and placed it back in its space. I placed the unit in diagnostics showing no error codes and tested. While testing, I placed my multimeter on the L1 (black wire) at the terminal box and monitored amp draw to the components. I found all components within amp draw range and the element is getting 7-9amps during wash & drying cycles. Customer advised they have a filtration system on the home. I found the dispenser door broken and wont stay closed. I am ordering the dispenser and scheduled return service . I made recommendations for use and care, as well as, detergent and rinse use. Recommended the customer clean the unit as well. No water leaks observed during service.; ordrng 1 W10861000 (Dispenser)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Austin, Texas 78731

Luis

Job Details: 12/30/2022

"Arrived on site for no cool. Odd noise from compressor compartment,removed cover compressor making odd noise and slight hissing noise,low side pressure reading -20 added service port added nitrogen to system found hissing noise from compressor compartment with compressor off,checked tubing and weld connections found leak at cap tube adjusted tubing found broken cap tube called tech support sent pictures to tech support per tech support unit is unrepairable and information being sent to product review. Sr#7735388795"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Niederwald, Texas 78640

Scott

Job Details: 12/30/2022

"Arrived on site ,replaced sump and motor . Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS3

Near Kyle, Texas 78640

Scott

Job Details: 12/30/2022

Arrived on site for dishwasher door issue . Found door flopping open . Hinge pads had broken . Replaced pads . Door is functioning properly. No water leaks detected at time of service. Job complete

We serviced a

MAYTAG DRYER

Model MED8000AG0

Near Austin, Texas 78746

Wesley

Job Details: 12/30/2022

Arrived onsite to follow up on a concern with the lint trap housing. Customer had corrected the issue with a modification. Advised that lint trap and housing could be replaced. Customer not interested in repair cost to benefit. No charge CB status.

We serviced a

WHIRLPOOL OVEN

Model KODT107ESS04

Near West Lake Hills, Texas 78746

Wesley

Job Details: 12/30/2022

"Arrived onsite for irregular operation concerns with the lights staying on and the lower oven not working. While onsite tested for failures. No error codes. Ovens upper and lower preheat properly, and the lights are operating as designed. Advised customer on findings. No actionable failure at time of service. Customer had reset unit the day prior at breaker. Advised customer that resetting the unit appeared to have corrected a control logic glitch. Unit is operating as designed at time of service."

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Austin, Texas 78746

Wesley

Job Details: 12/30/2022

Arrived onsite and found unit operating with intermittently freezing water line. Adjusted temperature to prevent repeat freezing. Unit is now operating as designed. All checks good.

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Austin, Texas 78758

David S

Job Details: 12/30/2022

Arrived on site for washing machine being stuck in a drain. I held down the start/cancel button until the cycle canceled. I entered diagnostics and found no fault codes. I ran a calibration and a diagnostics cycle. I found the unit working as designed. With no leaks at this time. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WCG55US0HS00

Near Austin, Texas 78724

Kimo

Job Details: 12/30/2022

Arrived onsite for a cooktop that smells of gas . Upon arrival I found that the unit had a small leak at the regulator. Due to a loose fitting. I tighten up the fitting and found that the leak stop I tried the unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL WASHER

Model MVWC465HW2

Near Austin, Texas 78702

Kimo

Job Details: 12/30/2022

Arrived on site fr a washer the is filling very slowly and the hot water is not forking. Upon inspection I found that the water at the wall worked fine bth hit and cold taps had adequate pressure. Upon further inspection I found taht the water inlet valves where clogged. I replace the valves and tested unit and found unit operating as designed. Job complete. N leaks at this time.

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Georgetown, Texas 78633

Gerry C

Job Details: 12/30/2022

"MVW7232HW0 Arrived to inspect noise. I found the wash plate was loose, but the center shaft had excessive endplay. I removed and replaced the gear case assembly and slider and re-calibrated. Operational test good, no leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model Wtw6120hw2

Near Liberty Hill, Texas 78642

Gerry C

Job Details: 12/30/2022

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the belt, cam and suspension rods and recalibrated the unit. All functions returned to normal and the unit passed all tests. No leaks observed during service."

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS1

Near Georgetown, Texas 78626

Gerry C

Job Details: 12/30/2022

"Arrived to inspect crack in cooktop. I found a fracture within the surface that did not have an impact point. I contacted the MFG, tech Butch. File #7735394356 and advised of my findings. The MFG tech had me send pictures and I was advised to go ahead and instal the replacement. I removed and replaced the top and tested. Operational test good."

We serviced a

WHIRLPOOL WASHER

Model WFW3090JW0

Near Austin, Texas 78724

Matthew

Job Details: 12/30/2022

Arrived onsite as helper to JR. Replaced control. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Pflugerville, Texas 78660

Cliff

Job Details: 12/30/2022

Arrived on site to diagnose a dishwasher that has a door not opening and closing properly. Found faulty hinge and replaced it. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Seguin, Texas 78155

Andrew

Job Details: 12/30/2022

Arrived on site and replaced previously diagnosed outer door with built in console. Found unit did not respond to commands. Replaced ui harness and control with no change in performance. Spoke with Techline and found ground wire was broken. Fixed broken wire and unit working as designed. Per Techline if issue persists recommend outer door again. Advised customer to monitor. No leaks detected. Job complete. SR#7735389767

We serviced a

WHIRLPOOL WASHER

Model MVW7230HW0

Near Belton, Texas 76513

David Z

Job Details: 12/30/2022

"Arrived on site to diagnose washer that was making some noise and vibration. Customer advised me they were more curious if this was normal behavior for the washer, or if they had excessive noise. Ran unit in high speed spin and verified the noise was just a small amount of sloshing water, either in the tub or the basket fluid ring. Unit is working as designed and these noises are normal. Call complete."

We serviced a

WHIRLPOOL OVEN

Model WFE505W0HW2

Near Killeen, Texas 76549

Tyler

Job Details: 12/30/2022

Arrived on site for range not operating correctly or showing proper display. Upon arrival confirmed issue and found ACU failing. Replaced ACU then reassembled and tested unit. Found oven heating as designed with no ui failures. Call complete