Near Austin, TX 78717
Tommy
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived onsite for dishwasher top rack falling off, upon arrival found both stoppers had fallen off, installed new stoppers and tested top rack all tested good. Job Completed."
Near Austin, TX 78717
Tommy
Job Details: 09/29/2020
OVEN KITCHENAID KOSE500ESS00 "Arrived onsite to install previously diagnosed parts. Upon arrival turned breaker off, installed unit thermal fuse, turned breaker back on, unit is now fully operational.
Near Cedar Park, TX 78613
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Arrived on site for refrigerator to install previously diagnosed parts. Confirmed compressor windings were grounding out. Put in new compressor, coupler, and drier. Vacuumed the system and it held a 30psi vacuum. I charged the system with 5.3 oz’s of R134A. I tested the unit and had good pressures. The unit is working as designed. Call complete."
Near Coupland, TX 78615
Andy
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTE254ESS2
Near New Braunfels, TX 78132
Noah D
Job Details: 09/29/2020
DISHWASHER MAYTAG MDB8989SHZ0 "Arrived on site to inspect dishwasher for not opening correctly, replaced dispenser door and found no problems. Complete"
Near Round Rock, TX 78664
Andy
Job Details: 09/29/2020
RANGE WHIRLPOOL WFE525S0JS0
Near Wimberley, TX 78676
Andrew
Job Details: 09/29/2020
MICROWAVE KITCHENAID KMBD104GSS00 "Arrived on site to replace door switches from previous diagnosis. Tested switches, switches tested good. Replaced door latch. Tested unit, unit works good. Job complete."
Near Austin, TX 78746
David Z
Job Details: 09/29/2020
DRYER MAYTAG MEDC215EW1 "Arrived on site to diagnose dryer not starting, and also unit heating up when using air dry. Found thermal fuse open. Customer said vents have been cleaned so there shouldn’t be an issue with ventilation. Ordering new thermal fuse and timer to resolve air dry heating the unit and cutoff. ; ordrng 1 279816 (thermal cut off hi) and 1 WP3392519 (thermal fuse) and 1 WPW10185982 (timer)"
Near Lakeway, TX 78734
Brandon
Job Details: 09/29/2020
WASHER WHIRLPOOL WTW8040DW0 "Arrived on site for customer complaint of bleach leaking onto floor out of dispenser, found bleach dispenser not lined up properly, I adjusted bleach dispenser, unit tested good."
Near Round Rock, TX 78681
Paul
Job Details: 09/29/2020
REFRIGERATOR GE DSE25JSHECSS "Arrived onsite for a refrigerator that will not dispense anything. Mr stated the unit had started working again but had a video of what the UI was doing. I saw the UI going dead when the dispenser paddle was depressed. I found the ice and water both working. I found that when the icemaker started a harvest the UI went out when the paddle was depressed. The icemaker is also making a loud grinding noise. Need to replace the UI, icemaker, and possibly the dispenser switch. Ordering WR55X20689 UI CONTROL & WR23X10783 switch JIC. Office to RS.; ordrng 1 WR23X10783 (switch) and 1 WR55X20689 (UI CONTROL)"
Near Round Rock, TX 78665
Tommy
Job Details: 09/29/2020
DISHWASHER GE GDF650SSJ2SS "Arrived onsite for dishwasher not heating upon arrival found in diagnostics mode heater was not receiving amps, or voltage from control. Replaced control and tested good."
Near San Marcos, TX 78666
Andrew
Job Details: 09/29/2020
REFRIGERATOR AMANA ART308FFDM06 Arrived on site to test unit for refrigerator not cooling. Found evap cover in freezer completely frosted over. Unable to remove cover without causing further damage. Informed customer unit needs to be thawed out. Office to reschedule.; ordrng 1 W11024683 (cover-evap) and 1 W11200746 (WIRE HARNESS) and 1 W11438736 (THERMISTOR) and 1 WPW10384183 (thermistor)
Near Georgetown, TX 78633
Tyler
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 Arrived on site for microwave that would not allow the door to shut properly and turn the light off which would cause a microwave not a function. Upon arrival I ran a diagnostic test but cannot get any error codes to show up indicating a hardware or software issue but I did notice that when opening and shutting the door the right side interlock was not activating properly and you would have to push the door a little harder to get it to recognize that it was shut. We will need to return with a new interlock assembly to make the final repair to microwave. Office to reschedule due to parts being PSP items at the moment; ordrng 1 W11356970 (INTERLOCK)
Near Austin, TX 78751
Matthew
Job Details: 09/29/2020
RANGE WHIRLPOOL KDRS463VSS Arrived onsite to for potential gas leak. Used gas sniffer to test unit at regulator and manifold. Noticed that the valve near RF burner has slight play. Tightened connection and checked others. Tested unit and could not smell gas. No leaks present at this time. Job complete
Near Leander, TX 78641
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived on site for refrigerator to install previously diagnosed parts. I pulled out the drain tube and found it fully restricted. I cleared the drain tube and sealed it to the chassis. I removed the remaining ice in the RC evaporator. I replaced the dual fill valve that was leaking. I tested the dispenser and there were no more leaks. I explained to the customer the office would be in contact when the door arrives.; saved tckt
Near Round Rock, TX 78665
Cliff
Job Details: 09/29/2020
WASHER MAYTAG MVWB765FC1 Arrived on site to diagnose a washing machine that is randomly tripping the breaker. Tested all parts and components and found no failures to washer at this time. Advised homeowner GFCI breakers May trip due to ungrounded parts. Manufacturer does not recommend appliances are on GFCI or AFCI circuits. Homeowner will need to have breaker replaced to complete repairs.
Near Crawford, TX 76638
Jonathan M
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced deli drawer and user interface and tested unit. Unit still would not light up the deli drawer UI and turned off all the lights.
Near The Hills, TX 78738
Kevin
Job Details: 09/29/2020
COOKTOP KITCHENAID KCED600GBL01 "Arrived on site and replaced cooktop surfaced, took one picture of cooktop surface. Damage is cosmetic, job complete"
Near Round Rock, TX 78665
Andy
Job Details: 09/29/2020
COOKTOP WHIRLPOOL WCG97US6HS00 Arrived on site for cooktop burner flame issues. Tested and inspected unit and found failed burner head mis molded from factory. Removed failed part and replaced with new. Tested unit and all operations are normal. No gas leaks present at time of service.
Near Austin, TX 78732
David Z
Job Details: 09/29/2020
DISHWASHER KITCHENAID KDTM504EPA0 Arrived on site to install lower spray arm to resolve leaking from door center. Installed lower spray arm and retested. Ran for 8+ mins in cycle and did not see 1 drip of water. All is working as designed with no water leaks found. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 09/29/2020
WASHER MAYTAG MVWC4258W0 "Arrived on site for customer complaint of unit not spinning clothes dry, found unit filled, drained, and spun in diagnostic mode, i calibrated unit, found gearcase needed replacing
Near Cedar Park, TX 78613
Tommy
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL KDTM404KPS0 "Arrived onsite for dishwasher not operating after 15 minutes, upon arrival got unit into diagnostics found error code F9E1 no drain, found unit was still capped at disposal removed cap tested unit. Unit tested good. Job Completed."
Near Georgetown, TX 78626
Tyler
Job Details: 09/29/2020
REFRIGERATOR FRIGIDAIRE FFSS2615TP0 Arrived on site for refrigerator is making a loud sputtering noise. Upon arrival I found that the freezer evaporator fan sound is fine and was functioning as needed as well as the compressor and condenser fan motor. Customer stated that issue with refrigerator sound it only occurred one time since they reported it but that it sounded like a loud motorcycle bad I took temperature the fridge and found that the freezer is at 0.2° and the fresh food was around 36°. Icemaker was full of ice and I attempted to run a test harbors on the icemaker and found it when I did the motorOf the icemaker was what was causing the sound inside the freezer. .; ordrng 1 241798231 (ICEMAKER )
Near Austin, TX 78746
David Z
Job Details: 09/29/2020
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site to install diffuser and filter housing to resolve previous cooling issues. Found the filter housing closes and locks now and is good. Replaced diffuser and retested. All is working as designed. Call complete.
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/29/2020
WASHER MAYTAG MVW7232HW0 Arrived on site for washer making loud noise or possibly being out of balance. Ran diagnostics and didn’t get any error codes. Had homeowner remove all items from washer to run another diagnostics and operated as designed. Bottom right level leg was not down as far as it should be. Adjusted leg to level out machine. Explained to customer that they will need to move items around if the noise comes back in order to even out the load and prevent drum from making noises. Job complete.
Near Round Rock, TX 78665
Paul
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived onsite for a refrigerator with the FC not working correctly but the RC seems fine. I found the FC at 0 degrees and the RC at 37 degrees. I found no ice build up on the coils. The unit is working as designed. I set the control to a basic defrost cycle just in case it was a defrost issue that cause the FC to warm up. Call complete.
Near Austin, TX 78738
Brandon
Job Details: 09/29/2020
MICROWAVE JENN-AIR JMC2430DS01 "Arrived on site to replace failed console, found new console was not the correct part, ordering console. ; ordrng 1 W11229663 (panl-cntrl)"
Near Austin, TX 78738
Kevin
Job Details: 09/29/2020
WASHER WHIRLPOOL WFW8620HC2 Rived on site and found customer is experiencing start button not responding issue is very intermittent. If washer is powered off and then powered on again start button is responsive. Will replace control panel to see if this makes any difference. Same issue has been reported to tech line with dryer. 7728912211; ordrng 1 W11327395 (CONTROL PANEL )
Near Austin, TX 78723
Matthew
Job Details: 09/29/2020
DISHWASHER FRIGIDAIRE FDB520RHS2 "Arrived onsite for dishwasher making loud noise during wash cycle. Tested unit and was apparent that the motor was going out. Also noticed that when draining the, the drain motor was rough and was sputtering. Replaced both pump and motor. Tested unit and unit is functioning properly. No leaks present at this time. Job complete."
Near Round Rock, TX 78665
Jimmy J.
Job Details: 09/29/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for damaged right side panel. Removed damaged panel and installed new panel. Job complete.
Near Hewitt, TX 76643
Jonathan M
Job Details: 09/29/2020
DRYER WHIRLPOOL WED5620HW1 Arrived on site for a dryer that steaming up the user interface and is not allowing the unit to power up or turn off. Inspected unit and work area. Attempted to turn unit on and unit would not turn on. Checked connections and all connections were secure. Found main control sending voltage to the user interface and user interface not turning on. Ordering consul and office will need to contact customer about reschedule date due to out of stock parts. All other testing will have to be done on the next trip due to not being able to power the unit on and test the unit.; ordrng 1 W11378949 (CONSOLE )
Near Austin, TX 78734
Brandon
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID WRV986FDEM01 "Arrived on site to replace auger motor and shaft, after replacing, unit tested good."
Near Lorena, TX 76655
Jonathan M
Job Details: 09/29/2020
WASHER MAYTAG MVWB835DW3 Arrived on site for a washer that won’t power on. Inspected unit and work area. Plugging it in and unit would not turn on. Tested voltage to the control and found 120 V. Tested voltage going to the user interface and found 5 V DC.
Near Marble Falls, TX 78654
James
Job Details: 09/29/2020
WASHER MAYTAG MHW5630HC0 Arrived on site and installed new dispenser. Tested operation and found unit working properly. Job complete
Near Bastrop, TX 78602
Andy
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site to install previously diagnosed controls and RC evaporator fan with harness. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Georgetown, TX 78628
Cliff
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Arrived on site to replace previously ordered parts for refrigerator. Replaced ice chute, seal, and separator. Tested unit and found issue with defrost wiring not fully connected. Connected heater wiring properly. Tested unit and found all is functioning properly at this time. No leaks were found after services were performed."
Near Round Rock, TX 78665
Cliff
Job Details: 09/29/2020
WASHER WHIRLPOOL MVWB765FW0 Arrived on site to diagnose a washer that is not responding to controls. Tested unit and found failed user interface assembly. Replaced user interface and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near Killeen, TX 76541
Al
Job Details: 09/29/2020
DISHWASHER JENN-AIR JDTSS247HS0 "Called Whirlpool Techline and spoke with JOEL SR#7728911987F5-E1 door latch switch stuck open/ closed Warped tub , leveling, latch strikeAttempted to pull the unit from underneath the customers cabinet and unit wouldn’t come out for me to change out the main harness.Found the cabinet swollen so much the unit will need 2 technicians to free from the cabinet.Marked parts will use on return service call.Ordering 2techs and 2 hours.Unit will need to be uninstalled, main harness replaced.; ordrng 1 CNOTE (2 TECHNICIANS 2 HOURS ) and 1 CNOTE (AUTHORIZATION 2 TECHNICIANS ) and 1 CNOTE (2 HOURS.)"
Near Austin, TX 78738
Luis
Job Details: 09/29/2020
ICE MACHINE KITCHENAID KUIC15NHZS0 "Arrived on site for no ice. Ran diagnostics found water leaking from reservoir pan,crack where pump connects,continued diagnostics during drainage pump reset unit. Diagnosed unit will need external drain pump and water pan.
Near Georgetown, TX 78626
Tyler
Job Details: 09/29/2020
RANGE WHIRLPOOL WFE525S0JS0 Arrived on site for range that would not heal properly.Upon arrival I ran a diagnostic check but could not find any error codes that indicated any sort of hardware or software failure. After testing voltage from the outlet to the main control as well as to both elements I was able to verify that it was a solid 240 V being supplied to where it needed to be supplied to but when I ran a heating test on the oven I found that after five minutes the oven would get to 140° and then it would act like it was staying on but with no longer heat as if the pre-heat cycle had finished early at this point I had tested the oven since her prior to heating it and found it owned out right at 1.13 which is a safe range but as soon as a plate he was applied to it the om readings would bounce sporadically all over the place indicating that there’s a short inside. I was able to replace a sensor and retest the unit and I was able to show the customer visually using my own thermost
Near Kyle, TX 78640
Andrew
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL KDPM604KPS0 Arrived on site to test unit for not receiving water. Tested unit found error code f7e1 and verified motor is seized and just humming. Unit is receiving water and draining properly. Needing pump and motor to complete.; ordrng 1 W11416362 (PUMP AND MOTOR)
Near Austin, TX 78704
Jacob
Job Details: 09/29/2020
DRYER WHIRLPOOL WHD862CHC1 Arrived onsite for unit having a shirt stuck in the vent fan. Looked at unit saw shirt stuck inside vent fan. Removed shirt. Took pic of shirt. Put in new screen. Tested unit. Unit test good. No issues at this time. Job complete
Near Lakeway, TX 78738
Brandon
Job Details: 09/29/2020
COOKTOP WHIRLPOOL SCS3017RS05 "Arrived on site for customer complaint of flames not working, found multiple issues, found broken orifice holders, found failed burner valve, faulty regulator, and broken/missing screws.
Near Leander, TX 78641
Lou
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL KDTM604KPS0 "Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the motor began to circulate the water through the unit, it began to making a suction noise that the customer identified as the noise they were hearing. I advised that it’s a normal noise with this unit. Unit finished with testing and displayed no error codes at the end of testing. Customer advised that the noise occurs for a short period of time then goes away and the unit becomes very quiet. No water leaks observed during service, job completed."
Near Austin, TX 78721
Matthew
Job Details: 09/29/2020
WASHER WHIRLPOOL MVWB835DW5 Arrived onsite to replace previously diagnosed parts. Replaced valve and control. Tested unit and unit is functioning properly. No hang ups through cycle. No leaks present at this time. Job complete
Near Belton, TX 76513
Al
Job Details: 09/29/2020
DRYER WHIRLPOOL WED5100HW1 Arrived on site and inspected dryer not starting. Checked voltage and got 241/121/120.Jumped the door switch and unit still didn’t work.Disassembled and found the belt was off the motor.I felt the motor and found the silver cap on the motor broke off causing the belt to shred and come off.Removed and replaced the motor and belt.Reassembled and unit tested as designed to customers satisfaction.Job complete
Near Austin, TX 78717
Tommy
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived onsite for oven clock running fast, also upon arrival customer stated oven was running hot. Due to this I replaced the control and tested unit all tested good, Job Completed."
Near Round Rock, TX 78664
Tommy
Job Details: 09/29/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Arrived onsite found dispenser tab not locked in correctly, fixed tab unit tested good."
Near New Braunfels, TX 78130
Noah D
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH53521HZ4 "Arrived on site to inspect microwave for not illuminating, upon inspection found the light bulb filament out, replaced lightbulb and tested. No problems found. Complete"
Near Buda, TX 78610
Richard
Job Details: 09/29/2020
WASHER MAYTAG MVWB765FW3 Arrived onsite for the washer power button not working. Replaced overlay that was ordered and washer tested good. Complete
Near Temple, TX 76501
Al
Job Details: 09/29/2020
DRYER MAYTAG MEDB765FW0 Arrived on site and inspected dryer turning on after cycle finished.Confirmed the complaint and checked to ensure the connections at the control were correct. I advised the customer the newly installed control access that option for drum to spin to rotate the clothes after cycle finishes.This is normal to the units operation.Job complete
Near Harker Heights, TX 76548
Al
Job Details: 09/29/2020
MICROWAVE WHIRLPOOL WMH75021HZ2 Arrived on site and inspected microwave door issues.Confirmed the complaint and found the door was separating and causing the door errors.Removed and replaced it and unit passed the 2 minute water cup test.Customer satisfied.Job complete
Near Killeen, TX 76543
Al
Job Details: 09/29/2020
WASHER WHIRLPOOL MVW7232HW0 Arrived on site and inspected washer not draining.Confirmed the complaint through diagnostics test mode.Removed and replaced the drain pump.Reassembled the unit and unit tested as designed.No leaks detected at time of service.Job complete
Near Crawford, TX 76638
Jonathan M
Job Details: 09/29/2020
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced pump and motor and tested unit. Unit is working as designed. Call complete.
Near Austin, TX 78744
Richard
Job Details: 09/29/2020
RANGE WHIRLPOOL WEG730H0DS0 Arrived onsite for the range turning off during baking. Ran diagnostics and found error code F8E0 for cooling fan low speed. Fan motor did not turn on during testing. Replaced cooling fan and control and range tested fine. Complete.
Near Leander, TX 78641
Lou
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFF507HPS01 "Arrived on site to inspect refrigerator door damage. Upon further inspection, I found a small dent in the right RC door in the upper right corner. I removed and replaced the door and tested. Unit is operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Jacob
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for unit making noise from the refrigerator. Tested unit. Found that damper control door was making the noise. Replaced damper control. Tested unit. Unit test good. No issues at this time. Job complete
Near Hutto, TX 78634
David S
Job Details: 09/29/2020
WASHER MAYTAG MVWB835DW4 "Arrived on site to install previous diagnosed part. I swapped in the new console, and powered the unit on. I found the console coming on and showing error code f6e3, UI cannot communicate error. I cleared the error code,And ran a calibration. I put the unit through a diagnostics cycle, and found it operating as designed. Job complete. No water leaks detected."
Near Austin, TX 78746
Luis
Job Details: 09/29/2020
REFRIGERATOR KITCHENAID KRFC704FPS03 "Arrived on site for no noise compliant. At time of visit no odd noise,ran diagnostics tested damper and all fans no odd noise present,removed block of ice in bin,ran icemaker,icemaker passed diagnostics changed defrost setting to basic."
Near Georgetown, TX 78626
Lou
Job Details: 09/28/2020
DRYER WHIRLPOOL WED4950HW0 "Arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and could hear a thumping noise. Disassembled the unit and found the roller axles gunked up. I removed and replaced the dryer repair kit (2 rollers, tension pulley, belt) and cleaned the axles and retested. Unit is operating as designed. I advised the customer of my didnt is and repairs. No lint observed during service, job completed."
Near Killeen, TX 76542
Al
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Arrived on site and inspected refrigerator noises.Found the evaporator fan motor in the freezer section was extremely noisy.Removed and replaced it and reassembled the unit.Noises are now working as designed.Customer satisfied.Job complete
Near Lockhart, TX 78644
Noah D
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WMH32519HZ5 "Arrived on site to inspect microwave for scratches on door, upon inspection found the scratches and switched out MW door, no problems found. Complete"
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Arrived on site to install previous diagnosed part. Removed failed inlet valve and installed new. Tested dispenser and monitored inlet valve. Performed diagnostics mode and harvest ice maker cycle, ice dropped. Ran fill cycle and observed inlet valve. All tested good, no water leaks detected."
Near Andice, TX 78628
Lou
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=8 degrees. I found the ice bin empty. Checked the ice maker and it had ice in the tray. Using my j7 per wire, I tested from points T-H and the IM harvested and dispensed water into the tray. Once it was done with harvesting, I cycled the power to the unit to reset the controls. No water leaks observed during service, job completed."
Near Lockhart, TX 78644
Noah D
Job Details: 09/28/2020
DRYER WHIRLPOOL WGD5600SQ0 "Arrived on site to inspect dryer for not heating, upon inspection found the dryer heat turned on and ignited when operating, found the air vents clogged, instructed customer to clear vents. Complete"
Near Austin, TX 78741
Jacob
Job Details: 09/28/2020
RANGE WHIRLPOOL WFE320M0ES2 Arrived onsite to replace control. Replaced control. Tested unit. Unit test good. No issues at this time. Job complete
Near Rogers, TX 76569
Tyler
Job Details: 09/28/2020
REFRIGERATOR FRIGIDAIRE FFHS2311PF5 Arrived on site to install previously diagnosed freezer door gasket. After installing the gasket and shaping it to the unit I was able to test the functionality and found that there’s no longer any air gaps coming into the door and unit is not working as designed call complete
Near Leander, TX 78641
James
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Arrived on site and found system has full charge. Recovered refrigerant and installed new compressor, drier and stub. Vacuumed system and charged with 5.25oz 134a and tested operation. Unit tests good. Job complete"
Near Austin, TX 78724
Jacob
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite to replace left side door. Replaced door. Tested unit. No leaks at this time. Job complete
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site for dishwasher not advancing cycle. Found original complaint is that not able to select different cycle. Inspected unit and work area. Found unit had started a normal cycle and was not canceled out. Performed diagnostics mode, no error codes. Monitored test cycle and checked for hot temperatures at end of cycle. All tested good, no water leaks detected."
Near Waco, TX 76710
Jonathan M
Job Details: 09/28/2020
WASHER AMANA NTW4516FW3
Near Waco, TX 76710
Jonathan M
Job Details: 09/28/2020
RANGE WHIRLPOOL WFE505W0HB2
Near Leander, TX 78641
Kayman
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFF507HPS00 Arrived onsite for refrigerator with intermittent power failure. Upon inspection I found the unit operating as designed. I tested functions through diagnostics and all passed with no power failure. I inspected the evaporator covers and they were both clear of ice or frost. I noticed the freezer module was out. I replaced the freezer module with (W10695459) from my truck stock and restored light to the FC. I accessed the HV control in the back of the unit and noticed it smelled slightly hot I replaced the HV control but the power outage reported may have been due to freezer module knocking out the RC lights creating what would seem like a power failure. The unit is working as designed at this time. In the event of call back please send senior tech. Job complete.
Near Lampasas, TX 76550
Al
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRB322DMBM00
Near Austin, TX 78727
Scott
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for unit still making noise . Found leveling feet were up . Dropped the feet and leveled unit , noise went away . No water leaks detected at time of service. Job complete"
Near Liberty Hill, TX 78642
Lou
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS02 "Arrived on site to inspect wall oven/microwave combo microwave door not closing and the light remains on. Upon further inspection, I found that the interior light remains on when the MW door is closed. Even when “slamming” the door, the light will stay on. If I push on the door once it’s closed, the light will turn off. I am ordering the door hinges and CNOTE-LSO PER CUSTOMER REQUEST Also, please schedule with ticket #269992.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST) and 2 W10874474 (hinge-door)s"
Near San Marcos, TX 78666
Andrew
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site to replace pump and motor from previous diagnosis. Replaced pump and motor, tested unit, unit works good. No leaks detected. Job complete."
Near Austin, TX 78738
Brandon
Job Details: 09/28/2020
COOKTOP KITCHENAID KCGC506JSS00 "Arrived on site for customer complaint of front left burner sparking while in use and simmer not working, found simmer orifice clogged, I cleaned orifice, unit tested good."
Near Kempner, TX 76539
Al
Job Details: 09/28/2020
FREEZER GE FUF17DLRCWW "On arrival to upright freezer, I found 120 VAC with correct polarity to the control, compressor was not running , high temp alarm going off, tested drive voltage to the compressor at CN 1 red to white was 120 VAC, no amp draw/ confirmed calling for cool/ ohmed out the overload found overload OL/ ohmed out the compressor start to run 195 OHMs and rising/ common to run .4 ohms/ needs sealed system work / unit is R600 unit has Lokrings.Ordering research for needed parts.Office to reschedule the appointment for soonest appointment availability.Needs more work ; ordrng 1 CNOTE (LOCK RING TECH ) and 1 RESEARCH (LOCK RING SEALED SYSTEM )"
Near Austin, TX 78726
David Z
Job Details: 09/28/2020
WASHER WHIRLPOOL WFW9200SQ02 "Arrived on site to diagnose dryer that was not draining around bellow and also throwing error. Found errors F20, F32, which are both for pressure switch related issues. Replaced pressure switch and cleaned out tub drain holes. Retested and unit is draining and no further errors.
Near Georgetown, TX 78633
Jonathan S
Job Details: 09/28/2020
OVEN KITCHENAID KODE300ESS04 "Arrived on site for unit intermittently powering off and on. Inspected unit and work area. Performed diagnostics mode and checked fault codes, no stored faults. Removed unit and found power cord hardwired to plug and outlet is upside down causing plug to fall down. Inserted power cord and added duck tape to help keep power cord in place. Installed unit and tested operation. All tested good."
Near Kyle, TX 78640
Jacob
Job Details: 09/28/2020
DRYER WHIRLPOOL WED8000BW0 Arrived onsite for unit not having power. Tested unit. Found that no power was getting to the unit. Looked at breaker. Customer flipped the breaker. Unit was working. Tested unit. Unit test good. No issues at this time.
Near Pflugerville, TX 78660
Jimmy J.
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Arrived on site for Left door will not close tightly. Ice maker works, but no water goes to dispenser in the door. Ran diagnostics and all performed s designed. Left door just wouldn’t shut properly. Found top hinge was not tightened all the way. Tightened three screws and door shut as designed. Water dispensing properly. No leaks detected. Job completed."
Near Pflugerville, TX 78660
David S
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRT519SZDM05 "Arrived on site for sealed system repair. I gained access to the dryer and compressor, I installed a new UV dryer, and access valve in the compressor. I removed the restricted evaporator, and found the new evaporator has the wrong ends. I am ordering a new evaporator with copper fittings. ; ordrng 1 W10836706 (evaporator) and 1 W10913906 (coupler) and 1 WPW10143759 (dryer)"
Near Cedar Park, TX 78613
Paul
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived onsite for a refrigerator with the FC not cooling. I found the FC coil frosted over and the fan hitting the frost causing the noise the customer was hearing. I tested all the thermistors and they checked good. I ran service test 38 and the three way valve went to home position then after a few seconds returned to the RC position and the compressor came back on. The unit would not go into defrost. I changed the UI and the main control together and ran test 38 again. The unit went into defrost and was working as designed. I explained to the customer that if the unit started making noise again after a short period of time it might be better if they defrost the unit themselves. Call complete.
Near Austin, TX 78727
Scott
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Arrived on site for no cool fridge . Found compressor running and extremely hot . Found ball of ice forming around welds on evap and no frost pattern on coils . Will need new compressor ,evap , UI drier , service port. No water leaks detected at time of service. Job complete .
Near Austin, TX 78754
Scott
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for no heat dishwasher . Found heater cracked , ran diagnostics and didn’t heat up. Replaced heater. Reran diagnostics wash , unit is now heating up . Job complete ."
Near Kingsbury, TX 78638
Noah D
Job Details: 09/28/2020
WASHER MAYTAG MHW5500FW1 "Arrived on site to inspect washer for not operating, upon inspection found the front panel not responding, replaced control panel All functions returned. Job complete"
Near Leander, TX 78641
Lou
Job Details: 09/28/2020
RANGE WHIRLPOOL WFG114SVB0 "Arrived on site to inspect range oven not working. Upon further inspection, I removed the bottom panel and tested on bake at 350 and the ignitor never came on. I tested the oven light at the control and it came on. I removed and replaced the ignitor and tested. Unit is operating as designed. No gas leaks detected during service, job completed.
Near Temple, TX 76502
Tyler
Job Details: 09/28/2020
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 on site to repair the refrigerator that need a new facia thermistor heater assembly as well as water inlet valve upon arrival for the unit I found that the facia simply needed was not the correct part that was sent to us. I contacted and spoke with SR in office and she was able to verify and order the correct part number that has been updated since our prior visit. office to reschedule once part is available.Part re-ordered already by SR WPW10553630 ; ordrng 1 WPW10553630 (escutcheon)
Near Buda, TX 78610
Leonardo
Job Details: 09/28/2020
DISHWASHER WHIRLPOOL WDF320PADS3 Arrived on site to replace sump and motor. Replaced sump and motor test unit and unit test good job complete. No leaks present at this time.
Near Austin, TX 78732
Luis
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRFF707ESS01 "Arrived on site for defrost issue in fresh food. Replaced defective thermistor,secured thermistor to correct location on suction line using foil tape and a zip tie,per service pointer W11092686F replaced drip pan,secured evaporator to liner housing using clamps and zip ties,secured back cover with 4 screws,ran diagnostics changed defrost setting to basic. AUTHO KS9IF00FPL1AUTHO for service pointer S16360; used 2 2185788 (CLAMPS) from stock"
Near Blanco, TX 78606
Andrew
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KFIS29PBMS03 "Arrived on site for unit not dispensing water. Found bad valve. Replaced valve, tested unit, unit works good. No leaks detected.
Near Manor, TX 78653
Matthew
Job Details: 09/28/2020
RANGE IKEA IES790GS0 "Arrived onsite to replace previously diagnosed parts. Replaced main wire harness, test all top burners, tested oven elements and all keys on keypad- all good. Job complete"
Near Temple, TX 76504
Tyler
Job Details: 09/28/2020
DRYER MAYTAG MEDC215EW1 Arrived on site for dryer that was not turning on or getting any power. Upon further inspection of the unit I found that the unit had a damaged neutral wire going from the terminal block the timer. I was able to cut off the damage portion of the wiring and crimp on a new wire fitting for the wire to attach back to the terminal block away needed to at this point I also was able to verify that the outlet was receiving 240 V but due to the issue with the wiring had tripped the breaker upon my arrival and I informed the customer that if an issue like this would happen again she might consider getting an electrician out to just verify that the breaker isn’t because of why this happened. I did also disassemble the unit and verify that the heating element as well as the thermal fuses and airflow fuses on the back of the unit were all functioning As designed. I then ran a quick diagnostic cycle on the unit to ensure that it was heating and fluctuating around the tempera
Near Austin, TX 78746
Luis
Job Details: 09/28/2020
REFRIGERATOR JENN-AIR JB36NXFXLW04 "Arrived on site for no ice. Removed freezer door and drawers ran multiple test diagnosed icemaker not running through a forced harvest,replaced icemaker,ran reset icemaker ran through a cycle and filled with water reassembled unit.
Near Georgetown, TX 78633
Lou
Job Details: 09/28/2020
MICROWAVE WHIRLPOOL WOC54EC0HS03 "Arrived on site to install previously diagnosed and ordered parts. Due to the microwave light not turning off when closing the door, I removed and replaced the inner door panel and both hinges and tested. Unit is operating as designed. Job completed. Recommended that the customer connect the unit to WiFi."
Near Austin, TX 78745
Leonardo
Job Details: 09/28/2020
DISHWASHER FRIGIDAIRE FFBD2412SS0A Arrived on site to replaced liner and gasket and spray arm. Replaced all parts test unit and unit test good job complete no leaks present at this time.
Near Round Rock, TX 78665
Paul
Job Details: 09/28/2020
RANGE AMANA AGR5330BAS3 Arrived onsite for a range to replace the previous diagnosed parts. I replaced the oven bottom. Call complete. Use authorization ASEYMSEAPL1.
Near , TX 78738
Luis
Job Details: 09/28/2020
REFRIGERATOR KITCHENAID KRSC703HPS00 "Arrived on site for door issues. Found crease marks on stainless steel freezer door. ,ordering a new freezer door; ordrng 1 W11390104 (FREEZER DOOR)"