Service History 814

We serviced a

WHIRLPOOL WASHER

Model MVW6200KW2

Near Cedar Park, Texas 78613

Kimo

Job Details: 01/03/2023

Arrived onsite for a washer that is making a loud screeching noise when in spin upon arrival I was not able to duplicate the noise. But after running a load of cloths the noise showed itself and was able to determine that it was caused by the cam I replace the the cam upon doing so I found dust from the belt so I replace the as well and then tested the unit and found that the noise was gone. No leaks of any kind

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5LVAXWQ00

Near Pflugerville, Texas 78660

Cliff

Job Details: 01/03/2023

Arrived on site to diagnose a refrigerator with a stuck filter. Tested unit and found all is functioning properly at this time and no repairs needed. Removed and installed new filter homeowner provided. No leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED8500DC2

Near New Braunfels, Texas 78132

Kevin

Job Details: 01/03/2023

"Arrived on site and inspected dryer and found is making noise while running. Found a Clothing item in fan blade housing After clearing item dryer is now running quietly.

We serviced a

JENN-AIR DISHWASHER

Model JDTSS244GS0

Near Lakeway, Texas 78734

Leonardo

Job Details: 01/03/2023

Arrived on site to replace right track. Replaced track test unit and unit test good job complete.

We serviced a

FRIGIDAIRE DISHWASHER

Model FGIP2468UF1A

Near Austin, Texas 78734

Leonardo

Job Details: 01/03/2023

Arrived on site to test unit for bottom door seal broken. Replaced door seal. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIC15POZP2

Near Austin, Texas 78703

Luis

Job Details: 01/03/2023

"Arrived on site. Ran diagnostics sensor not sending power to valve continued diagnostics all other test passed,ran unit through a normal cycle weak water flow to pan diagnosed unit will need a new pump and valve. Replaced pump and valve ran diagnostics all test passed

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Manor, Texas 78653

Joe Z

Job Details: 01/03/2023

Arrived onsite to install previously ordered parts. Replaced valve W11434044. During valve replacement noticed supply hose is a little corroded. Showed picture to customer. Customer may need to replace supply hose. Test unit and unit is operating as designed. No leaks present at this time

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE104ESS2

Near Austin, Texas 78702

Wesley

Job Details: 01/03/2023

Arrived onsite for the dishwasher unresponsive and found the unit was on a switch and turned off and the customer was unaware of the switch. Restored power to the unit by flipping the switch. All checks good. Unit is now operating as designed.

We serviced a

KITCHENAID DISHWASHER

Model KUDS03FTSS0

Near Georgetown, Texas 78628

David Z

Job Details: 01/03/2023

"Arrived on site to diagnose dishwasher leaking from under unit, when not I'm use. Examined unit and found the valve had cracked where the solenoid meets the housing. Found replacement valve was broken on connector piece. Picked up 2nd valve from office and installed. Could not test unit, advised customer that the seal on their supply line had dry rotted and split when it was removed from the first valve, and they need to replace. Once customer attaches new water line all should be working as designed. Call complete."

We serviced a

WHIRLPOOL DRYER

Model WED5000DW2

Near Austin, Texas 78736

Scott

Job Details: 01/03/2023

"Arrived on site for dryer not heating . Found hi limit had blown . Replaced thermostat. Unit is heating properly now . Found exterior venting completely clogged ,causing failure. Highly recommended to have vents cleaned . Job complete"

We serviced a

GE DISHWASHER

Model GDT580SGF2BB

Near Austin, Texas 78704

Wesley

Job Details: 01/03/2023

Arrived onsite for dispenser door not opening and spoke with landlord about repair vs. instruct on putting the pod In the bottom manually. Provided instruct on manually depositing the pod to the tenant.

We serviced a

WHIRLPOOL DRYER

Model WED9550WW1

Near Austin, Texas 78703

Wesley

Job Details: 01/03/2023

Arrived onsite for noisy dryer and found the pulley wheel seized. Cleaned lint through access panel and replaced pulley to repair. Unit is now operating as designed. Advised customer on repair.

We serviced a

JENN-AIR REFRIGERATOR

Model JS48SSDUDE01

Near Austin, Texas 78703

Wesley

Job Details: 01/03/2023

Arrived onsite and found unit operating with fill cup full of ice. Advised customer on failure. Defrosted unit with steamer. All else checks good advised customer on repair. All checks good. Advised customer on pre indicators. All else checks good.

We serviced a

WHIRLPOOL COOKTOP

Model KECD867XBL01

Near Burnet, Texas 78611

Maurice R

Job Details: 01/03/2023

"Arrived onsite for burner making a buzzing noise. On inspection Lund the front left burner making a buzzing noise.

We serviced a

KENMORE DRYER

Model 110.769725

Near Austin, Texas 78759

Wesley

Job Details: 01/03/2023

Arrived onsite and found unit operating with failed door switch. Advised customer on findings. Completed repair and tested.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ12

Near Hutto, Texas 78634

Cliff

Job Details: 01/03/2023

"Arrived on site to replace previously ordered parts for refrigerator. Replaced dispenser motor, yoke, and spacer, and tested unit. Found all is functioning properly at this time.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS00

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 01/03/2023

"Arrived onsite for oven with no power. On inspection the unit had no display, gain access to the power out. It test with 248vac, tested the power cord it tested good. Looked over all control boards and found no issue, test power to control board read 0 volts. Tested the thermal fuse and it was open. Replaced the thermal fuse in tested unit and it now has power. Preheated unit to 300?.

We serviced a

GE WASHER

Model GTW460ASJ9WW

Near Copperas Cove, Texas 76522

Tyler

Job Details: 01/03/2023

"Arrived on site for washer not completing cycles or locking lid. Upon arrival confirmed issue and found E9 in diagnostics indicating a lid lock error, after further testing I found inner workings of lock broken. I made repairs. Found unit could cycle through setting as designed with no leaks. Call complete

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78749

Scott

Job Details: 01/03/2023

"Arrived on site for washer not starting . Ran diagnostics and found latch failed. Only latch needed replaced latch ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX305ESS2

Near Georgetown, Texas 78628

David Z

Job Details: 01/03/2023

"Arrived on site to diagnose ice machine that is leaking. On arrival inspected unit and found the valve had ruptured. Unit is outside, and recent freeze busted the valve. On inspection of the unit found the compressor is almost completely rusted through, and is likely to fail and leak any time. Unit has also been on with no water, and pumps are burnt out. Customer will replace unit due to rust and damage. Call complete."

We serviced a

UNKNOWN VENTHOOD

Model UXL6036YSS0

Near Austin, Texas 78717

Kimo

Job Details: 01/03/2023

Arrived onsite for a vent hood that has broken switch. Upon inspection I found that the switches the broken and or missing and the switch housing was broken as well. Job complete

We serviced a

UNKNOWN DISPOSAL

Model BADGER9

Near Round Rock, Texas 78681

Kimo

Job Details: 01/03/2023

Arrived onsite for a disposal that is making a loud grinding noise. Upon inspection I found that the blades have rusted off and gotten logged In the unit. I installed new disposal and tested it and found that the unit operated as designed. job complete

We serviced a

JENN-AIR OVEN

Model JJW3430DS02

Near Austin, Texas 78730

Vincent

Job Details: 01/03/2023

Arrived on site to install previously diagnosed parts. Installed new console and tested. Unit is now operating as designed.

We serviced a

MAYTAG WASHER

Model MVWB765FW3

Near Austin, Texas 78744

Matthew

Job Details: 01/02/2023

"Arrived onsite for washer making noise. Upon arrival put unit in diagnostics and found stored error code for Off balance load and locked rotor. Tested unit and found unit grinding underneath. Inspected unit and found oil saturated motor components. Will need Gearcase, rotor, stator, slider and clutch. Also needs suspension replaced as tub is bouncing around loosely. Ordering agitator and bolt. Office to reschedule ; ordrng 1 W10752189 (Rotor bolt) and 1 W11550891 (Agitator) and 1 W10752187 (Agitator bolt) and 1 W11195971 (Stator) and 1 W11260238 (Rotor)"

We serviced a

AMANA DRYER

Model NED4655EW1

Near Austin, Texas 78745

Scott

Job Details: 01/02/2023

Arrived on site for not starting . Dryer is getting correct voltage at block. Unit will just humm when PTS switch is pushed in . Unit will tumble if drum turned manually. Ordering motor . Call to set return ; ordrng 1 W10396029 (Motor) and 1 W10131364 (Belt)

We serviced a

JENN-AIR WINE COOLER

Model JUWFL242HL01

Near Austin, Texas 78704

Luis

Job Details: 01/02/2023

Arrived on site for noise complaint. Powered on unit compressor powered on noise complaint from compressor ordering a new compressor. ; ordrng 1 W11360594 (Compressor) and 1 W11506635 (Access valve) and 1 Wpw10143759 (Drier) and 1 W11360536 (Condenser fan motor)

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAKZ0

Near Kyle, Texas 78640

Kevin

Job Details: 01/02/2023

"Arrived on site and inspected dishwasher and found control panel is not functioning. Inspected connection at control board and did not find any issues. Will need to bring back new control board, control panel, console, and mounting brackets; ordrng 1 W11460908 (Console) and 1 W11462458 (Control) and 1 W11460962 (Ui) and 1 WP8269145 (Bracket)"

We serviced a

WHIRLPOOL DRYER

Model WED92HEFC0

Near Belton, Texas 76513

Jonathan M

Job Details: 01/02/2023

Arrived on site for a dryer that is not heating. Inspected unit and work area. Did confirm the customers complaint and checked voltage. Found proper voltage and polarity. Disassembled the unit and found the heater element open. Went to check for the element and found that it had not been received yet. Will return with the element and the office will need to contact the customer about a reschedule date due to waiting on parts.; O-emld tckt

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDHZ03

Near Belton, Texas 76513

Jonathan M

Job Details: 01/02/2023

Arrived on site for a refrigerator that is not dispensing ice. Inspected unit and work area. The customer advised of the issue was not with dispensing ice but making ice in the refrigerator section. Did confirm the customers complaint and ran the unit through diagnostics. Found all tests pass except for the icemaker error codes that showed an E5 for a bad mold thermistor. Found the icemaker sentiment with me was not the correct part. The customer also explained that the freezer icemaker was seemingly having issues as well but has seemingly started making ice recently. Customer will monitor the freezer ice maker and will return with the freezer icemaker just in case. The office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W11579560 (Ice maker)

We serviced a

UNKNOWN VENTHOOD

Model UXT5536AAS3

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 01/02/2023

Arrived on site to test unit for buttons getting stuck. Test unit and found bad control light not staying on. Ordering new control office to reschedule ; ordrng 1 W10851619 (Control)

We serviced a

JENN-AIR MICROWAVE

Model JMW2430LL00

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 01/02/2023

Arrived on site to test unit for lost communication error. Found console not responding. Ordering new console and control office to reschedule ; ordrng 1 W11598173 (Console)

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS01

Near Georgetown, Texas 78633

Lou

Job Details: 01/02/2023

"Arrived on site to inspect refrigerator lights not working. Upon further inspection, I found all fresh foods lights dim and the freezer light completely out. Per service pointer #W11460554, I removed and replaced the FC module and tested. All lights (modules) are operating as designed. I continued with testing of the unit and found the deli control not operating. I removed the control and found it good. Inspected the harness and found one the blue wires and the orange wire broken (photo). No water leaks observed during service.; ordrng 1 W11170612 (Deli harness)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ03

Near Hutto, Texas 78634

Cliff

Job Details: 01/02/2023

Arrived on site to diagnose a refrigerator that is making unusual noise. Found compressor running rough and it will need to be replaced to complete repairs. Office to set return appointment for 2 hours. R600 sealed system.; ordrng 1 W11578205 (Compressor) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 R600 (R600) and 1 Nitrogen (Nitrogen) and 1 2hours (2 hours)

We serviced a

MAYTAG WASHER

Model MVWB766FW1

Near Gatesville, Texas 76528

Jonathan M

Job Details: 01/02/2023

Arrived on site for a washing machine that is going off balance and is making a noise. Inspected unit and work area. The customer advised unit is going off balance on every load and is not completing out. Did confirm the customers complaint and found the suspension completely shot. Spun the basket by hand and did not see any unevenness or issue with the basket wobbling. Ordering the suspension and will return with the gear case just in case. ordrng 1 W11130359 (Suspension)

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Austin, Texas 78749

Scott

Job Details: 01/02/2023

Arrived on site for out of balance load . Ran diagnostics got 7-1 error code . Ordering actuator. No water leaks detected at time of service. Call to set return. ; ordrng 1 W11398781 (Actuator)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM03

Near Wimberley, Texas 78676

Andrew

Job Details: 01/02/2023

"Arrived on site to test unit for plastic handle plug broken off in door preventing transfer of door swing. Drilled plastic and swapped hinges to allow to swing open to the left side attached door handle with no issues. Found bottom right bin broke. Ordering parts, office to reschedule. ; ordrng 1 WP67002633 (Crisper pan) and 1 WP67001054 (LH glide) and 1 WP67001053 (RH glide) and 1 WPW10671238 (Center rail)"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near Johnson City, Texas 78636

Andrew

Job Details: 01/02/2023

Arrived on site to test unit for not completing wash cycles. Found error for variable speed wash motor(f7e2). Verified wash motor not engaging. Needing sump assembly. Part showing out of stock. Office to reschedule. ; ordrng 1 W11460946 (Sump assembly)

We serviced a

KITCHENAID ICE MACHINE

Model KUID308HPS00

Near Spicewood, Texas 78669

Luis

Job Details: 01/02/2023

1222#Arrived on site. Ran diagnostics evaporator started frosting then stopped could hear refrigerant pass then stop diagnosed oil in the system causing obstruction while exiting cap tube will need a new compressor and evaporator.job will need 3 hrs; ordrng 1 WPW10605286 (Compressor) and 1 WPW10218037 (Evaporator) and 1 W11506635 (Access valve) and 1 w10843121 (Drier)

We serviced a

MAYTAG WASHER

Model MVWX655DW1

Near Blanco, Texas 78606

Andrew

Job Details: 01/02/2023

"Arrived on site to replace previously diagnosed control. Now able to engage/disengage lid lock. Motor barely engaging in agitate and spinning in reverse when spin selected. Recommend replacing drive motor, gearcase, cam, belt, run cap, drain pump and lower harness due to on going compounding issues. Requesting 2hrs on return visit and autho. Office to reschedule. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Drive motor) and 1 W10721967 (Cam) and 1 W11239857 (Belt) and 1 W11395618 (Cap) and 1 W10913953 (Cap) and 1 W11095106 (Lower harness)"

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78758

David S

Job Details: 01/02/2023

Arrived on site for washing machine not working. I inspected the unit and work. I found the water valve cracked and leaking. I found the control shorted because of the water leak. I am ordering the water valve to complete the repair.

We serviced a

WHIRLPOOL MICROWAVE

Model WMT50011KS02

Near Jonestown, Texas 78645

Kimo

Job Details: 01/02/2023

Arrived onsite for a MW with damage to it door and the trim. Upon arrival I found that the door was broken and the trim dented. I replace the door and ordered the trim D2c. Authorization # W15B320APL1; ordrng 1 W11451314 (Trim D2c)

We serviced a

WHIRLPOOL OVEN

Model WFG525S0JZ0

Near Cedar Park, Texas 78613

Kimo

Job Details: 01/02/2023

"Arrived onsite to install previously diagnosed parts. Upon arrival I installed the new reg,and both ignitor. And tested the unit and found no change. I am ordering control,spark board, and spark module.office to reschedule ; ordrng 1 W11162730 (SPK board) and 1 WPW10475149 (MODULE-SPK) and 1 W11159621 (Control)"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0MS0

Near Dripping Springs, Texas 78620

Kevin

Job Details: 01/02/2023

"Arrived on site and found door glass and handle are hot to the touch, per service pointer w10917778 insulation can be added, safety team is closed for new years and needs to be called on return visit; ordrng 2 W11025151 (Insulation kit)s"

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS3

Near Austin, Texas 78744

Scott

Job Details: 01/02/2023

"Arrived on site for draw not sitting properly on rails . Found rail on left side bent . Tried to straighten out but draw is still crooked . Ordering drawer parts , both base rails . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10688022 (Draw) and 1 W10330070 (Panel) and 2 W10462910 (Bracket)s and 1 W10390008 (Base rail left) and 1 W10390007 (Base rail right)"

We serviced a

KITCHENAID RANGE

Model KSGG700ESS3

Near Austin, Texas 78748

Leonardo

Job Details: 01/02/2023

Arrived on site to replace panel. Replaced panel test unit and unit test good job complete.

We serviced a

MAYTAG OVEN

Model MGT8655XW00

Near Austin, Texas 78748

Leonardo

Job Details: 01/02/2023

Arrived on site to test unit for oven not igniting and left front valve getting stuck. Found broken knob not damaged valve. Test oven and oven turning on at this time. Adjusted igniter for oven. Test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Manor, Texas 78653

Joe Z

Job Details: 01/02/2023

Arrived onsite for scratched door. Upon arrival inspected unit and found scratch on outer door panel. Spoke with Ron from Whirlpool and sent picture. Replaced panel W11461694. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JZ3

Near Austin, Texas 78744

Matthew

Job Details: 01/02/2023

Arrived onsite for range bake function not operating and tripping breaker when trying to start a bake cycle. Upon arrival inspected unit. Tested and breaker popped while starting preheat. Disassembled and inspected. Found P1 (blue) connector not secured on board. Secured connector. Tested twice and has not had any issues. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW1

Near Austin, Texas 78744

Matthew

Job Details: 01/02/2023

Arrived onsite to replace faulty tub ring and suspension. Replaced parts and calibrated. Tested unit and unit is functioning properly. Also found that customer needed explanation on cycle selections. Customer understood. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Leander, Texas 78641

Kimo

Job Details: 01/02/2023

"Arrived on site for a DW that is making a loud noise when in use. Upon inspection I found that the drain hose was touching the sump and motor. I corrected this and tested the unit several times and found that there was no noise and no leaks, job complete."

We serviced a

WHIRLPOOL RANGE

Model KCGC506JSS00

Near Georgetown, Texas 78628

Maurice R

Job Details: 01/02/2023

"Arrived onsite for burner not igniting. On inspection found it is a dual flame burner, took the burner apart and resisted the burner. Re-installed the burner and it is operated as designed. No gas leaks detected during service."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Georgetown, Texas 78628

Maurice R

Job Details: 01/02/2023

Arrived onsite for washer hot water not turning off. On inspection I turn the water on at the valve and hot water started to come out. I unplugged the unit and retried the hot water again. The hot water did not come out after I unplugged the unit but no water came out during diagnostics mode. Changed the valve out and re ran diagnostics mode. Unit operating as designed now. No water leaks detected during service.

We serviced a

WHIRLPOOL OVEN

Model WFG320M0BS

Near Georgetown, Texas 78628

Maurice R

Job Details: 01/02/2023

Arrived onsite for oven not heating. On inspection checked the gas valve and it was working. I found the ignitor was reading 38M. Installed a new ignitor and tested unit. The oven is operating as designed. No gas leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GX2FHDXVY06

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to inspect refrigerator ice maker not working properly. Upon further inspection, I tested temps in the FC section=3 degrees. I found ice cubes in the bin. I disassembled the FC section and inspected the ice maker and found cubes wedged in the ejector blades causing the blades to bend upward. Removed and replaced the ice maker and tested and unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to inspect refrigerator ice maker low ice production. Upon further inspection, the customer advised that it has taken a long time to make the ice thats currently in the bin. I tested temps in the FC=7 degrees. I tested the ice maker and found the fill tube isnt filling completely. I removed and replaced the ice maker and retested and unit is operating as designed. I made recommendations for use and care. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model KDFE204KPS0

Near Georgetown, Texas 78633

Lou

Job Details: 01/02/2023

"Arrived on site to inspect dishwasher noises. Upon further inspection, the customer advised that the unit will make a loud groaning noise during a wash cycle. I placed the unit in diagnostics showing no error codes and tested. During testing, I heard the groaning noise and opened the unit door to find a large amount of suds in the bottom of the tub. I advised the customer that the suds issue could be causing the motor to work harder causing the noise. I made recommendations for use and care, as well as, detergent use. I recommended the customer change detergents and monitor the unit and if it continues to call it in for service, at which time, the sump/motor assembly will be replaced. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW09

Near Marble Falls, Texas 78654

Gerry C

Job Details: 01/02/2023

"WRT318FZDW09 Arrived to inspect cooling issue. The unit was leaning forward over two inches, facilitating poor door sealing and there was considerable gapping within the RC and FC door openings. I sealed all gapping and corrected the installation lean. All other functions of the unit tested normally and the sealing of both doors was greatly increased. No water connections to unit, operational test good."

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KPS0

Near Kingsland, Texas 78639

Gerry C

Job Details: 01/02/2023

"KDFM404KPS0 Arrived to inspect blinking control and not completing cycle. I entered service test mode and found 8-4, 10-2 errors saved in memory and I cleared for testing. The unit had all functions and I verified the wax motor working as designed and within the expected resistance. I did find the overflow tray had signs of several overflows and the customer was using pods with well water and pre-rinsing. I advised them with detergent type and amount and ran the unit through two more tests and it operated as designed. No leaks observed during service."

We serviced a

AMANA RANGE

Model AER6603SFS2

Near Temple, Texas 76504

Tyler

Job Details: 01/02/2023

Arrived on site for range not allowing control display functions. Upon arrival confirmed issue. Found cause of failure was burnt wiring at terminal block. Made repair to wiring and reassembled and tested range. Found unit working as designed with no codes or failures. Call complete

We serviced a

MAYTAG WASHER

Model MVWC565FW3

Near Austin, Texas 78745

Scott

Job Details: 01/02/2023

Arrived on site for washer leaking . Found cold water valve broken off valve housing . Replaced valve . Ran diagnostics wash and all checked normal. No water leaks detected at time of service. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 01/02/2023

Arrived onsite for dishwasher hoses leaking. On inspection found the connection under the sink was leaking at the crimped connector on the hose. Installed new hose tested unit in diagnostics mode and no water leaks detected during service.

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS00

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 01/02/2023

Arrived onsite for flames to hot. On inspection found that all burners were adjust to high. I adjust all the burners so the customer could use them to simmer food. Customer made a comment that they were burn the food on simmer. They would take the pan off the burner so it would not burn the food.. no gas leaks detected during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI15PDXZS0

Near Liberty Hill, Texas 78642

Maurice R

Job Details: 01/02/2023

Arrived onsite for Ice machine not producing ice. On inspection the pump was making a loud noise and no water was being circulated. Replaced the pump and valve and now water is circulating in the unit. It was starting to make ice when left. No water leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WET4124HW0

Near Kyle, Texas 78640

Kevin

Job Details: 01/02/2023

"Arrived on site and found no saved error codes, ran all functions in manual diagnostics and everything passed. Sent a video to KB/service management. Homeowner says at the time of their experience there was no hot water to the washer. Started washer on a normal cycle and it is progressing through cycle normally. Washer is operating normally now that hot water from the source has been restored, No further service is needed at this time. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5010LW0

Near Round Rock, Texas 78681

David S

Job Details: 01/02/2023

Arrived on site for dryer not heating up. I inspected the unit and work area. I found no air flow and test the unit not heating up. I found the lint trap completely clogged and the cutoff open. I cleaned the lint trap and replaced the cutof. I reassembled the unit and tested it. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Round Rock, Texas 78665

Cliff

Job Details: 01/02/2023

Arrived on site to diagnose a refrigerator that is not cooling properly in cold weather. Found temps are correct at time of service and advised customer that the unit is not outdoor rated and once ambient temps are below 35 the unit stops running. No repairs can be done to prevent this from happening. Job is complete.

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Belton, Texas 76513

Jonathan M

Job Details: 01/02/2023

Arrived on site for a washing machine that wont turn on. Inspected unit and work area. The customer advised that the unit went off balance and was stuck doing nothing but making a buzzing noise and would not turn on. Did confirm the customers complaint and held the cancel button until the control clicked. Ran the unit through diagnostics and found no stored air codes. Ran the unit through an auto test in the unit ran as designed. Did find the unit on level so I did adjust the feet on the washer. I explain to the customer that any off-balance loads can sometimes do this where itll be stuck in a drain and all they need to do is cancel out the cycle before selecting a new one. The unit is working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS973CIDM00

Near Austin, Texas 78728

Cliff

Job Details: 01/02/2023

"Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor, drier, and rc evap. Pulled vacuum and charged unit. Found all is functioning properly at this time, and no leaks were found at time of service."

We serviced a

FRIGIDAIRE RANGE

Model FGF366CCD

Near Pflugerville, Texas 78660

Cliff

Job Details: 01/02/2023

Arrived on site to diagnose a range with a burner not working. Found screws for fr burner are broken off inside orifice holder and part is not available. Advised homeowner on findings and stove will need to be replaced.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS03

Near Austin, Texas 78733

Luis

Job Details: 01/02/2023

"Arrived on site for cooling complaint. At time of visit unit cooling correctly,ran diagnostics thermistors passed in both sections,powered on icemaker,ran icemaker test,icemaker passed harvest ran fill test passed. Changed setting in defrost cycle."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Austin, Texas 78725

Matthew

Job Details: 01/02/2023

"Arrived onsite for sealed system repair. Unit is covered. Replaced failed compressor. Replaced compressor and pulled vacuum. Vacuum held. Charged per spec and ran compressor. Compressor is running and unit is cooling. Instructed customer to place a bottle of water in freezer and once frozen, maintain frozen state for 24 hrs before loading fridge . Job complete"

We serviced a

WHIRLPOOL WASHER

Model WET4024HW0

Near Austin, Texas 78703

Wesley

Job Details: 01/02/2023

"Arrived onsite with JR and found unit operating with failed thermal fuse. Replaced the thermal fuse and found the exterior flap stuck and not opening, corrected unit venting. Unit is now operating as designed. All checks good."

We serviced a

KITCHENAID ICE MACHINE

Model KUID508HBL00

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 01/02/2023

"KUID508HBL00 Arrived to install previously diagnosed and ordered parts. I removed and replaced the external drain pump and hose, noting excessive debris within both. I installed the rear unit cover and tested. The unit operated as designed and the leaking issue was resolved. No leaks observed during service."

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW0

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 01/02/2023

"Arrived to inspect no operation. I found the unit control locked and the extra rinse button would not disengage the control lock until I unplugged it and then reapplied power. After disabling the control lock, the unit operated normally and I was able to enter service test mode. F8E1 was stored and I cleared it. The unit operated as designed within service test mode and I advised the customer to use less detergent, the lowest line on any liquid detergent fill cup/cap will be sufficient for their use. No leaks observed during service, operational test good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIDM01

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 01/02/2023

"Arrived to inspect water issue. The customer showed me the water spigot would spray in two directions and cause a mess. I found a slight amount of debris and removed it, causing the issue to disappear. I suspect that the valve replacement may have dislodged the debris during the prior service and I applied out warranty. No leaks observed during service."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Horseshoe Bay, Texas 78657

Gerry C

Job Details: 01/02/2023

WDT730PAHZ0 Arrived to inspect no water. F4E3 error code stored in memory and I cleared for testing. I found the unit had all functions except for circulation. I removed and replaced the sump assembly and tested. All functions returned and the unit operated as designed. No leaks observed during service

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE204KPS0

Near The Hills, Texas 78738

Leonardo

Job Details: 01/02/2023

Arrived one site to replace reflector. Replaced reflector test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHB08

Near Gatesville, Texas 76528

Jonathan M

Job Details: 01/02/2023

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Did confirm the customers complaint and found the motor would not turn despite having proper voltage going to the icemaker. Replaced the icemaker and tested the unit. The unit began to harvest and operate as designed. Call complete.

We serviced a

AMANA REFRIGERATOR

Model ABB2522FEQ

Near Wimberley, Texas 78676

Andrew

Job Details: 01/02/2023

"Arrived on site to install previously diagnosed heat probe. Installed part, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Killeen, Texas 76542

Tyler

Job Details: 01/02/2023

Arrived on site for washer showing F7e1 in diagnostics. Upon arrival confirmed issue and error code. Found no other faults in diagnostics. Found unit had a failing capacitor. Replaced cap and reassembled and tested unit. Found error no longer present and unit functioning as designed with no leaks. Call complete

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW

Near Killeen, Texas 76541

Tyler

Job Details: 01/02/2023

Arrived on site for washer needing previously drain hose. Upon arrival reconfirmed issue and installed needed part. Reassembled and tested unit. Found no leaks and unit working as designed. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, Texas 78628

Lou

Job Details: 01/02/2023

"Arrived on site to inspect dishwasher still wet after a wash cycle. Upon further inspection, I opened the door to the unit and found a small amount of condensation/moisture on the door and at the bottom the tub. I placed the unit in diagnostics showing no error codes and tested. While testing, I checked the amp draw of the components and found the element pulling 7-9amps during wash & drying cycles of diagnostics. At the end of testing, the unit operated as designed. I advised the customer that the unit is operating properly and that it will always have some moisture/condensation after a wash cycle due to the design of the unit. No repairs needed at the this time. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hutto, Texas 78634

Cliff

Job Details: 01/02/2023

Arrived on site to diagnose a dishwasher that has odor issues. Customer informed me they do not use unit to wash but as a drying rack after hand washing. Advised customer that without cycling fresh water into unit a couple times a week odors are normal and unit needs to be used to prevent issue. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model MVW6230RHW1

Near Gatesville, Texas 76528

Jonathan M

Job Details: 01/02/2023

Arrived on site for a washing machine that is not completing cycles again. Inspected unit and work area. Customer advised that the same thing is happening at the time before and that the new gear Kayson Cham only worked for a few days before failing again. They advised the unit does not agitate. I confirmed the customers complaint and checked Internet. Found the gear case had dropped again and had destroyed the cam causing the issue of not being able to shift properly. Went to call Techline and Found the Techline was closed. Replace the gearcase and cam again and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL RANGE

Model WFG525S0JV2

Near McGregor, Texas 76657

Jonathan M

Job Details: 01/02/2023

Arrived on site for a range that is getting hot around the exhaust. Inspected unit and work area. The customer advised they were cooking for a four hour bake cycle and found that the exhaust was emitting off a lot of really hot air. I did explain to the customer that this is normal because of the exhaust Bing the way that the oven helps itself cool down. Explain that longer cooked times will cause higher temperatures coming out of the exhaust. Tested the unit and the unit is working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Waco, Texas 76705

Jonathan M

Job Details: 01/02/2023

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced of the drain pump and tested the unit. The unit began to work and operate as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Austin, Texas 78735

Scott

Job Details: 01/02/2023

"Arrived on site ,replaced gearcase &slider . Ran calibration and diagnostics wash. All checked normal . No water leaks detected at time of service. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTM404KPS0

Near Blanco, Texas 78606

Andrew

Job Details: 01/02/2023

"Arrived on site to test unit for not draining. Found knockout was not removed from disposal. Removed knockout, unit working as designed. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAB06

Near Spicewood, Texas 78669

Luis

Job Details: 01/02/2023

"Arrived on site for cooling and light issues. Found defective led module replaced fresh food led control all leds working as designed. Weak air flow,checked evaporator compartment no ice build up removed obstruction on return vent checked air flow into fresh food section good."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBBR306ESS01

Near Austin, Texas 78750

David S

Job Details: 01/02/2023

Arrived on site for fridge lights being out. I inspected the unit and work area. I found one of the lights wasnt swapped over to the new design. I replaced that freezer light and the other lights that are inline with it. The unit lights are now working properly. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM11

Near Austin, Texas 78757

David S

Job Details: 01/02/2023

"Arrived on site for fridge not cooling properly. I inspected the unit and work area. I found the fridge at 45 degrees and the freezer at 10. I gained access to the hv control and tested the thermistors, and defrost circuit. I found them reading properly. I forced the unit into defrost and found it activating. I am replacing the UI control again. I forced the unit into defrost and advised the customer to watch the unit over the next couple of days. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRMF706ESS05

Near Leander, Texas 78645

Kimo

Job Details: 01/02/2023

Arrived onsite for a refrigerator that will not close properly. Upon inspection I found that the door bushing as damaged. I replace it and tested the door and found that the door is now operating as designed. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Meadowlakes, Texas 78654

Kimo

Job Details: 01/02/2023

Arrived onsite for a dishwasher that is not getting the dishwasher dry enough at the end of the wash cycle. Upon inspection I put the unit into diagnostics mode and found that the unit ran a cycle but at the end there was some suds left in the unit which can cause the dishes not to dry properly. Upon further inspection I found that the Dispenser was leaking rinse agent. I replaced place the Detergent Dispenser and tested unit and found unit operating as designed customer my need to run a few cycles to get the Residual suds out of the dish wash. Jod complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KSCS25FKSS00

Near Austin, Texas 78746

Wesley

Job Details: 01/02/2023

Arrived onsite and repaired refrigerator by replacing the filter housing. Restored water and flushed filter looking for leaks. Unit is now operating as designed leak free. All checks good. Advised customer on repair.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT970SAHZ0

Near Leander, Texas 78641

Kimo

Job Details: 01/02/2023

Arrived onsite for a dishwasher with a upper rack that has falling off. Upon inspection I found that the adjusters were broken. I replaced them a tested unit and found unit operating as designed. Job complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS04

Near Austin, Texas 78746

Wesley

Job Details: 01/02/2023

Arrived onsite and replaced the freezer door switch per previous diagnosis. Unit is now operating as designed

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW3

Near Austin, Texas 78753

Wesley

Job Details: 01/02/2023

Arrived onsite and repaired unit by replacing the cam. All checks good. Unit is now operating as designed.

We serviced a

FRIGIDAIRE FREEZER

Model FFFU20F2VW0

Near Austin, Texas 78753

Wesley

Job Details: 01/02/2023

"Arrived onsite and found unit operating with repeat frost build up this time obvious that the cause was from a seal air gap. Found unit gaping likely due to unstable footing in the garage as it is shimmed with wood to hold the weight because the concrete footing is not wide enough to hold the entire freezer. Heat treated gasket. Unit is now sealed at time of service. Advised customer on findings. Call back, no charge."

We serviced a

MAYTAG WASHER

Model MVWB865GW0

Near Manor, Texas 78653

Joe Z

Job Details: 01/02/2023

Arrived onsite for unit not agitating properly and making noise. Upon arrival ran diagnostics and and got F7-E5 shifter failure. Ran load test and during agitation the unit would just shake and make noise. Inspected stator and rotor and found slider is mounted upside down. Reinstalled slider and test unit. Unit now operates as designed. Job complete

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL1

Near Mustang Ridge, Texas 78610

Kevin

Job Details: 01/02/2023

"Arrived on site and replaced dented door panel, job complete"