Service History 812

Near Liberty Hill, TX 78642
Thomas L.
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site for unit that is not venting properly. Tested unit to find vent in microwave is working properly. Customer will have his builder look at the house venting to correct any issues.
Near Austin, TX 78737
Luis
Job Details: 10/05/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Pierced low side,pressure reading +30 diagnosed faulty compressor. Installed a new compressor and drier,updated firmware on control. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good unit cooling down correctly"
Near Austin, TX 78704
Wesley
Job Details: 10/05/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and found ff Evap frozen over severely. Replaced Evap harness fan. Unit is now operating as designed.
Near Austin, TX 78722
Joseph C.
Job Details: 10/05/2019
WASHER LG WM3770HWA "Arrived on site for “leaking during operation” complaint. Inspected unit and found water running down back of tub, when filling. Could not see where water was originating, as unit is sitting under dryer. Ordering all possible components where leak may be present(on top) and requesting second tech. Will need authorization. Could not locate all hoses, for ordering. DW will order rest of parts. Office to set return schedule.; ordrng 1 4738ER1004B (VENT HOSE) and 1 4738ER2002A (VENT HOSE) and 1 4925ER1015B (DISPENSER) and 1 4932ER4008B (DISPENSER HOSE CONNECTOR) and 1 5220FR2006H (HOT WATER VALVE) and 1 5220FR2075L (COLD WATER VALVE) and 1 NEEDSAUTHORIZATION (NEEDS AUTHORIZATION ) and 1 TWOMANCALL (TWO MAN CALL)"
Near Austin, TX 78703
Wesley
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and found obstruction in internal cooling fan. Repaired by removing debris. All checks good. Unit is now operating as designed.
Near Austin, TX 78703
Wesley
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site and found unit needed the interlock cam adjusted to operate. Repaired. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Scott
Job Details: 10/05/2019
MICROWAVE GE PEB7227SL1SS "Arrived on site ,replaced latch board . MV checked normal . Job complete ."
Near Cedar Park, TX 78613
Thomas L.
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Arrived on site for no cool condition. Found freezer temperature at 13° and fresh food section at 51°. Unit has nothing in it but it should still be colder than this. Compressor and both fans are operating properly. Exposed evaporator to find a beautiful complete front and back frost pattern.
Near Austin, TX 78732
Andy
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL GD5SHAXLQ01 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 10/05/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found healthy ice production, but unit will not dispense ice or water. Neither functions actuate. Ice door will open when actuated. Ordering hv board and UI to repair. ; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (UI)"
Near Austin, TX 78758
Cliff
Job Details: 10/05/2019
OVEN WHIRLPOOL WOD77EC0HV00 Arrived on site to diagnose an oven with the damage door glass. Found in her oven door glass damaged. Replaced glass and tested unit. Found all is functioning properly at this time.
Near Pflugerville, TX 78660
Arthur B.
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH31017HS3 Arrived onside to remove and replaced MW Door from prior tech’s diagnosis. Removed an replaced door. Reassembled. No other issues found.
Near Austin, TX 78748
Wesley
Job Details: 10/05/2019
DRYER AMANA NED4655EW1 Arrived onnsite for no operation. Voltage is good. Thermal fuse is good. Replaced timer. Unit operates for 15 seconds and then began grinding and sputtering with no further operation. Smoothly turns by hand. Belt and pulley intact. Ordering motor and timer again to repair. Bad motor is shorting out timer. ; ordrng 1 279827 (motor!dryer) and 1 W10857612 (timer)
Near Austin, TX 78738
Leonardo
Job Details: 10/05/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to replace console on oven. Replaced console, tested unit, heating correctly. No issues at this time. Job complete."
Near Manor, TX 78653
Cliff
Job Details: 10/05/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site to diagnose a range with damaged knobs. Replaced knobs and tested unit. Found all is functioning properly at this time.
Near Georgetown, TX 78628
Paul
Job Details: 10/05/2019
RANGE WHIRLPOOL WFG505M0BS3
Near New Braunfels, TX 78130
Robert
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on job for complaints of top rack falling. Confirmed wheels for top rack damaged. Replaced all four wheels. No leaks detected at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/05/2019
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site for no heat condition. Tested unit and found it was pulling 970 watts but generating no heat. Unit will need new magnetron. Due to height of the unit and venting of the unit this job will take two people. Will return with all high-voltage parts. Office will reschedule.; ordrng 1 2MANJOB and 1 W10836753 (transformr)
Near Driftwood, TX 78619
Scott
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Arrived on site for poor washing performance . Ran diagnostics Got 5-1,4-3 error codes . Wash pump wasn’t running . Was getting correct voltage . Replaced sump and motor . Ran diagnostics all checked normal . No water leaks detected at time of service . Job complete."
Near Georgetown, TX 78628
Lou
Job Details: 10/05/2019
DRYER MAYTAG MED6630HW0 "arrived on site to inspect dryer noises. Upon further inspection, I turned the unit on and immediately could hear the rattling/vibration noise. I disassembled the unit and using sealant pads from my van stock (W11113654) I placed the pads in between the blower housing and collar, between the housing and the bottom panel, around where the blower housing and the exhaust pipe connect and around where the exhaust pipe and the back panel. Reassembled the unit and tested and the unit still had a rattle/vibration. I advised the customer that I would have to order more pads as I did not have anymore to finish the repair. No lint observed during service.; ordrng 1 CNOTE (LSO PER CUSTOMER REQUEST ) and 8 W11113654 (pad)s"
Near Leander, TX 78641
Paul
Job Details: 10/05/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived onsite for the range that the oven light only worked once. I found the bulb defective. I replaced the bulb. Call complete.
Near Georgetown, TX 78633
Lou
Job Details: 10/05/2019
WASHER WHIRLPOOL 110.258424 "arrived on site to inspect washer lid switch. Upon further inspection, I find that the lid switch was broken.Once I replaced the part, I attempted to test the unit and with the tub full of water, I turned the timer to a spin cycle to engage the drain pump and nothing happened. The customer advised that the unit was recently moved from another state to the home by a moving company. I attempted several times to get the unit to drain ad the drain pump did nothing. I verified that the drain pump was connected attempted again with no avail. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Robert
Job Details: 10/05/2019
DRYER MAYTAG MEDC465HW0 Arrived on job for complaints of not drying. Found low to no heat. Replaced cutoff and now no heat checked voltage from motor and found fluctuations in supply. ; ordrng 1 279827 (motor!dryer) and 1 WP8318268 (thrmst-fix)
Near Florence, TX 76527
Arthur B.
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for customer complaint of upper rack falling on dishwasher. Found adjusters broken. Removed and replaced adjusters with new adjuster kit. Reassembled and tested. Upper rack no longer falls. No other issues found. All water connections with drive time and service.
Near Austin, TX 78731
Tyler B.
Job Details: 10/05/2019
WASHER MAYTAG MHW5500FW1 Arrived on site for valve replacement. Confirmed issues with unit. Replaced valve and tested good
Near Manor, TX 78653
Joseph C.
Job Details: 10/05/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 "Arrived on site for “soap tablet not dissolving” complaint. Inspected unit and found sump/motor connection loose. Reinstalled connection. Tested unit, twice. Unit is performing as designed. No leaks detected, at time of service."
Near Temple, TX 76502
Arthur B.
Job Details: 10/04/2019
WASHER MAYTAG MHW6630HC0 Arrived onsite for customer complaint of front load washer not draining. Inspected drain pump and found connection had came off pump. Secured harness and tested unit. Unit now drains as intended. No other issues found. All water connections were dry at time of service.
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site for unit not cooling properly. That is actually not the customers complaint. The customers complaint is that it will not dispense water. Tested unit and found that the controls were only delivering 12 V to the water inlet valve. Replaced controls and water dispenser now works properly. All water connections are dry.
Near Bee Cave, TX 78738
Andy
Job Details: 10/04/2019
WASHER LG WM3570HWA Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78745
Wesley
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW5090JW Arrived onnsite and found symptoms of control failure. All checks good in diagnostics but unable to start load otherwise. Ordering control to repair. ; ordrng 1 W11334605 (CONTROL)
Near Liberty Hill, TX 78642
James
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 Arrived on site and inspected unit for condensation. I found ice cycles hanging from light housing in freezer and condensation droplets that froze along top of freezer. Inspected for air leaks and found none. Unit appears to have not had freezer door closed completely at one point that caused the condensation build up to for on top of freezer and on evaporator cover. Unit tests good. Job complete
Near Lakeway, TX 78734
Andy
Job Details: 10/04/2019
DRYER MAYTAG MEDX655DW1
Near Andice, TX 78628
James
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived on site and tested operation. I found loud vibration coming from unit when sealed system running. Inspected system and found suction line touching compressor and heat loop touching suction line as well. Ensured proper clearance between components and tested. Unit no longer resonating loud vibration noise. Job complete
Near Pflugerville, TX 78660
Paul
Job Details: 10/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onsite for the oven to replace the previous diagnosed parts. I replaced the WiFi antenna and called the Whirlpool connect help line and spoke with Nathaniel. We connected the customer to WiFi and tested the oven. The unit is working as designed. Call complete.
Near Austin, TX 78717
Lou
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL KDTE104ESS2 "arrived on site to inspect dishwasher not heating. Upon further inspection, I removed the toeplate and found the right side element connector not fully connected. I reconnected it and tested the unit. Using my multimeter, I connected to the black wire at the junction box and tested amp draw while testing. The element was drawing 7-9amps during wash cycle and 7-9amps during drying time. I advised the customer of my findings. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 10/04/2019
DRYER WHIRLPOOL WGD5200TQ0 "arrived on site to inspect dryer not drying. Upon further inspection, I turned the unit on and found that the burner ignites and the unit gets hot. Using my dryer vent test kit, I tested the airflow in the unit. After two failed tests, I removed the vent tube from the back of the unit and retested ad the unit passed. I explained to the customer that the unit is operating as designed and they w use need to have someone come and check the vent going out of the home due to blockage of airflow. No lint observed during service & no gas leaks detected during service, job completed."
Near Pflugerville, TX 78660
Al
Job Details: 10/04/2019
VENTHOOD KITCHENAID KVWB606DSS2 Arrived to inspect vent hood access panel not staying in place.Confirmed the complaint and noticed the strike from the panel didn’t line up with the clip.I removed and replaced the clips and the problem still remains.Customer will contact the builder for further.The ventilation system seems to be misaligned causing the issues.Photographed the unit and the defects
Near Austin, TX 78738
Andy
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRF540CWBM01 Arrived on site for refrigerator not producing ice. Tested and inspected unit and found failed Ice making. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Lou
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL MDB4949SDZ0 "arrived on site to inspect dishwasher not completing cycles. Upon further inspection, I placed the unit in diagnostics showing error codes F8E3, F8E2, F3E2, & F6E4. I cleared the codes and continued with testing. The unit filled and began to wash. Towards the end of testing the drain pump came on but sounded as if it were struggling and it did not drain all of the water. I found a small amount of suds in the tub as well. I felt the drain pump and the motor was getting hot due to overworking itself. I checked ohms to the float switch and it was good. At the end of testing the element came on and showed 7-9amps. The unit continued to show F3E2 at the end of testing. I removed and replaced the OWI sensor, the main control and drain pump and retested. The unit operated as designed with no error codes in the end. No water leaks observed during service, job completed."
Near Austin, TX 78731
Cliff
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KBSD608ESS Arrived on site to diagnose him refrigerator with a door that is not closing properly. Found lower freezer hinge out of alignment and not moving properly. Reset position and lubricated hinge assembly. Tested unit found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78739
Luis
Job Details: 10/04/2019
ICE MACHINE WHIRLPOOL KUIX505ESS2 "Arrived on site for no ice. Ran diagnostics found defective bin thermistor. Removed faulty thermistor,installed a new bin thermistor ran diagnostics all test passed."
Near Austin, TX 78739
Scott
Job Details: 10/04/2019
REFRIGERATOR JENN-AIR JFFCC72EFS02 Arrived on site for missing filter cap . Replaced cap . No water leaks detected at time of service . Job complete .
Near Pflugerville, TX 78660
Paul
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived onsite for the refrigerator that is frosted up in the FC. I suspect that the door was either left cracked open or food product was pushed back against the air duct openings. The unit is working as designed. Call complete.
Near San Marcos, TX 78666
Robert
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of leaks. Found water leaks from vent. ; ordrng 1 WPW10329609 (vent)
Near Hutto, TX 78634
Paul
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived onsite for the dishwasher with no power. I found the electrical connection for L1 in the J-Box had come apart because it was made up with yellow wire nuts. I replaced the yellow wire nuts with orange. I tested the unit and it is working as designed. Call complete.
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/04/2019
OVEN JENN-AIR JJW2830DP02
Near Driftwood, TX 78619
Scott
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for poor drying . Ran diagnostics ,no error codes . DW element is heating up as designed at end of test wash . Did find rinse aid empty as well as customer using sensor wash . Recommended to fill rinse aide and to use normal wash cycle to improve drying . No water leaks detected at time of service . Job complete ."
Near West Lake Hills, TX 78746
Cliff
Job Details: 10/04/2019
OVEN JENN-AIR JJW3830DP03 Arrived on site to diagnose an oven that is giving error code. Found stuck key error indicating failed control panel. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Austin, TX 78702
Wesley
Job Details: 10/04/2019
OVEN AMANA AGR6603SFS2 Arrived on site and installed trim and panel. Unit is now operating as designed.
Near Austin, TX 78704
Wesley
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 Arrived onnsite and restored mullion to proper position. Found gasket right side torn. ; ordrng 1 W11403914 (GASKET)
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived onsite for customer complaint of 5 door refrigerator not dispensing ice. Found icemaker dispenser motor seized. Removed and replaced dispenser motor assembly. Reassembled and tested. Unit now dispenses ice as designed. All water connections were dry at time of service.
Near China Spring, TX 76633
Chase
Job Details: 10/04/2019
REFRIGERATOR JENN-AIR JSC23C9EEM00 Arrived on site Fridge was cooling perfectly fine Customers complaint with icemaker not making ice ordering part coming back out to replace part all lines are dry ; ordrng 1 W10873791 (icemaker)
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
DRYER WHIRLPOOL WED92HEFW0 Arrived on site for noisy operation. Customer placed load in dryer. All operations and sound levels were normal. Dryer venting is clear.
Near Austin, TX 78753
Joseph C.
Job Details: 10/04/2019
WASHER WHIRLPOOL WTW5100VQ0 "Arrived on site for “noisy operation and clothes getting wrapped around agitator” complaint. Inspected unit and found agitator dogs worn out. Removed and replaced dogs. Unit checks good. No leaks detected, at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 10/04/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for washer not powering on. Inspected unit and work area. Found unit unplugged. Powered unit on and performed diagnostics mode and checked fault codes, no faults. Per automatic test cycle operation and found all operations passed. Ran in normal operation. All tested good, no water leaks detected."
Near Georgetown, TX 78626
Al
Job Details: 10/04/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived to inspect dryer with long drying time.Checked voltage, checked ventilation and determined the issues are not with the unit, but with the customers ventilation system.Customer to get with builder since he just moved into the newly built house.Job complete"
Near Austin, TX 78738
Tyler B.
Job Details: 10/04/2019
WASHER LG WM3570HVA "Arrived on site for unit leaking. Ran cycle and once into rinse cycle unit would drip water from bottom, removed top and found gasket torn near lower right rinse nozzle, causing leak when going in to rinse. Removed and replaced gasket and tested good, no leaks on site"
Near Cedar Park, TX 78613
Lou
Job Details: 10/04/2019
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher rack/rails. Upon further inspection, I found that the left track had separated at the welds. I removed and replace both tracks and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78741
Wesley
Job Details: 10/04/2019
FREEZER FRIGIDAIRE FFFH21F6QWA Arrived on site and found UI panel going out. Was able to restart cooling function. Ordering UI to repair. ; ordrng 1 808772224 (CONTROL)
Near Austin, TX 78759
Cliff
Job Details: 10/04/2019
DISHWASHER KITCHENAID KDTE104DSS1 Arrived on site to diagnose a dishwasher with a broken lower roller assembly. Found damage to all four assemblies and replaced them. Tested unit found all is functioning properly at this time. No leaks were found at time of service.
Near Troy, TX 76579
Chase
Job Details: 10/04/2019
RANGE WHIRLPOOL WFE515S0EB0
Near Austin, TX 78745
Scott
Job Details: 10/04/2019
DRYER AMANA NED4655EW1 "Arrived on site ,replaced drum . Tested unit all checked normal . Cleaned some lint out of bottom . No other lint found in unit . Job complete ."
Near Austin, TX 78741
Wesley
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site and found unit start device failing. Replaced start device. Unit is now operating as designed. All checks good. Advised customer on maintenance and mullion purpose. All checks good.
Near Andice, TX 78628
Jonathan S
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Arrived on site for refrigerator not cooling. Inspected unit and work area. Found ice buildup on FC evaporator. Performed diagnostics mode and found defrost sensor opened. Gained access to main control and tested heater circuit resistance and found around 40 k ohms (P8 pin 1 and 2 pink wires). Removed control and installed new. Performed diagnostics mode and tested defrost sensor and found control reading sensor. Activated defrost cycle and found unit defrosting. Tested temperature on heat and found high temperatures. All tested good, no water leaks detected."
Near Spicewood, TX 78669
Tyler B.
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL KRFC604FSS00 "Arrived on site for unit not cooling, found evap covered in ice, found bimetallic failed. Removed and replaced evap cover an dtested good.
Near Pflugerville, TX 78660
Paul
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for the dishwasher not draining. I found the check valve in the drain hose stuck. I unstuck the valve and tested the unit. The unit is draining and working as designed. There were no water leaks present at the time of service. Call complete.
Near Round Rock, TX 78665
Paul
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL WMH32519CS1 Arrived onsite for the microwave with everything working except its not heating. I found one of the terminals on the magnetron loose keeping the magnetron from firing. I tightened the terminals and tested the unit. The unit is putting out 1000 watts and is working as designed.
Near Austin, TX 78717
Jonathan S
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Arrived on site to install previous diagnosed parts. Removed control and UI, installed new. Tested operation. All tested good, no water leaks detected."
Near Pflugerville, TX 78660
Al
Job Details: 10/04/2019
COOKTOP WHIRLPOOL G7CE3635XS01
Near Austin, TX 78728
Paul
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL WMH31017HZ0 Arrived onsite for the microwave that will not turn on and is dead. I found the upper interlock switches defective and the fuse open. I replaced the fuse and the upper interlock and switches. I tested the unit and found the capacitor shorting out at the top of it and it welded the dialed terminal to the capacitor. I replaced the diode and capacitor. I retested the unit and it is putting out 1000 watts and is working as designed. Call complete.
Near Georgetown, TX 78626
Tyler B.
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 Arrived on site for unit building frost in freezer. Found right rail closer broken. Removed and replaced both slides and brackets and tested good. No leaks on site
Near Leander, TX 78641
Lou
Job Details: 10/04/2019
OVEN WHIRLPOOL WOS51EC0HS01 "arrived on site to install previously diagnosed and ordered parts. Once I removed the unit form the wall, I double checked voltage to the unit and in the process, lines got crossed and arced the control. I am ordering a control, console, and light and will return with previous orders parts.; ordrng 1 W11261167 (CONTROL-ELEC) and 1 W11296171 (CONSOLE) and 1 WPW10734063 (light-ind)"
Near Round Rock, TX 78665
Paul
Job Details: 10/04/2019
MICROWAVE KITCHENAID KMHS120ESS3 Arrived onsite for the microwave that everything is working on except it won’t heat. I found one of the wire connections on the mag loose. I tightened both connections at the mag and tested the unit. The unit is putting out 1000 watts and is working as designed.
Near Austin, TX 78703
Leonardo
Job Details: 10/04/2019
DISHWASHER KITCHENAID KDTE204ESS1 Arrived on site to replace control board and pump and motor to unit. Replaced control board and pump and motor. Tested unit for any other issues. Unit working properly at this time. Job complete
Near Austin, TX 78737
Luis
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for ice build up in freezer. Found unit not cooling correctly appears unit is defrosting then freezing . Customer has temp monitor and temps reaching 37 in freezer then refreezing. Ran diagnostics thermistor readings off ordering main control and harness; ordrng 1 W10858452 (HARNESS) and 1 W11114721 (CONTROL)
Near Driftwood, TX 78619
Scott
Job Details: 10/04/2019
DRYER WHIRLPOOL 110.6513241 "Arrived on site ,replaced timer per previous tech diagnoses . Ran dry while looking at another call at house . Unit ran and shut off as designed . No lint build up at time of service . Job complete
Near Kingsland, TX 78639
James
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site and installed new control. Tested operation and found unit will not fill in normal cycles. Upon further inspection I found that the unit was stuck in demo mode and would only function properly in diagnostics. Called tech line and spoke to Andy as to how to remove unit from Demo mode. Once unit out of demo mode all functions began working properly. Job complete
Near Waco, TX 76712
Chase
Job Details: 10/04/2019
OVEN KITCHENAID KODE500ESS04 Arrived on site took part into a customers house put my moving blanket down on the counter open the box pull the door out it was damaged again part needs to be re-ordered and customer needs to be reschedule ; saved tckt
Near Wimberley, TX 78676
Leonardo
Job Details: 10/04/2019
RANGE GE ZET2FL1SS Arrived on site to test unit for lights not turning off. Test unit and found bad control board. When you hit light off the lights flicker but don’t turn off. Ordering new control WB27X32425 and board WB27X32429 and led board WB27X23562. OFFICE TO RESCHEDULE ; ordrng 1 WB27X23562 (LED CONTROL ) and 1 WB27X32425 (CONTROL) and 1 WB27X32429 (BOARD)
Near Austin, TX 78738
Andy
Job Details: 10/04/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78701
Wesley
Job Details: 10/04/2019
REFRIGERATOR WHIRLPOOL KUBL204ESB Arrived onsite and found unit unplugged. Plugged in and found operating with fans and compressor. Customer states unit won’t get cold at all. Advised that sealed system repair will be scheduled. Customer will call and cancel if unit cools. Office to reschedule. ; ordrng 1 TJ90SF8404 (ACCES VALVE) and 1 W10780362 (compressor) and 1 WPW10143759 (dryer)
Near Buda, TX 78610
Robert
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW5620HW0 Arrived on job for complaints of washer damaged clothes. After looking at damaged stuff you can see pattern that matches inside of washer drum only delicate items damaged. Instructed customer to reduce spin.
Near Austin, TX 78724
Joseph C.
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW8540FW1 "Arrived on site for “control panel display is erratic, when right side buttons are pushed” complaint. Inspected unit and found complaint to be accurate. Found door switch error code. Ordering new door switch and three noise suppressors, for L1, neutral and low voltage to control panel. Bringing control panel back, as well. Office will need to get authorization from Lowe’s. Office will set return visit schedule. No leaks detected, at time of service.; ordrng 3 12001500 (noise supp)s and 1 WPW10443885 (door lock)"
Near Killeen, TX 76549
Arthur B.
Job Details: 10/04/2019
WINE COOLER KITCHENAID KUWL204ESB00 Arrived onsite to install new compressor to wine cooler. Removed compressor and drier and installed new replacements using braising methods. Vacuumed unit down to -25psi. Charged unit with 3.2oz of R134a refrigerant. Observed pressures. Pressure were 2psi on Low Side and 120psi on High Side. Advised to wait 24hrs for temperatures to settle.
Near Georgetown, TX 78628
Al
Job Details: 10/04/2019
DRYER MAYTAG MEDB835DW Arrived to inspect console issues.Confirmed the complaint and called the office to get authorization to install console.Office approved the repair.Removed and replaced the console.Unit now operates as designed.Job complete
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
RANGE WHIRLPOOL WFG525S0HS1 Arrived on site for right front burner that would not ignite. Found failed burner head. Replaced burner head in Auburn work properly.
Near Bee Cave, TX 78738
Andy
Job Details: 10/04/2019
ICE MACHINE KITCHENAID KUIX535HPS00 "Arrived on site for ice machine making ice all the time, not shutting off when full and bad noise. Tested and inspected unit and found ice machine was full of ice and top of ice was at bin thermistor and stopped there. Removed ice away from bin thermistor to cycle ice. All operations are normal and no abnormal noises. All noise customer hears is normal operations. Called tech line and spoke with Butch (SR# 7726032121) Made aware of stated issues and what was found. And that customer states that they don’t take any ice and then it will make more and doesn’t feel like it should make more ice once full. Was instructed that unit is operating as designed that the noises are normal and that unit will make more ice even once full and no one uses any as it is well insulated but is not a freezer. Some will melt and need ice will be made. Instructed customer on use and care and practice for best performance. No water leaks present at time of service."
Near Leander, TX 78641
Jonathan S
Job Details: 10/04/2019
MICROWAVE FRIGIDAIRE FFMV164LSA "Arrived on site for microwave breaker cutting breaker off when attempting to use. Inspected unit and work area. Found grease buildup on inter microwave. Inspected microwave internally. Tested door operation and found latch making contact with switches. Tested door switches and found primary door switch failed. Manufacturer recommends to replace all 3 switches.Removed failed switches and installed new. Assembled unit and tested. All tested good."
Near , TX 78611
James
Job Details: 10/04/2019
OVEN WHIRLPOOL WOD51EC0HS01 "Arrived on site and tested operation. I found unit has lower blower speed error. Installed new blower and tested operation and found unit still has error. Harness ohms open. Unit will need upper blower, harness and controls to repair. Office to schedule return service due to harness is expart. ; ordrng 1 W11225364 (HARNESS MAIN) and 1 W11248652 (BLOWER)"
Near Bastrop, TX 78602
Thomas L.
Job Details: 10/04/2019
WASHER MAYTAG MVWC565FW1 Arrived on site for unit that will not spin. Entered calibration and motor would not turn in either direction. The motor will only hum. Checked unit and found a failed motor capacitor. Replaced motor capacitor. The customer and I both watched the unit fill wash drain and spin properly with no water leaks.
Near Austin, TX 78737
Leonardo
Job Details: 10/04/2019
OVEN WHIRLPOOL WOD51EC7HS00 Arrived on site to to replace control console. Replaced control console. Tested unit. Unit workings at this time. Job complete.
Near Austin, TX 78746
Luis
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KSSC42FMS02 "Arrived on site for refrigerant leak. Diagnosed leak at heat exchanger,replaced all sealed system tubing,compressor and heat exchanger. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly.
Near Austin, TX 78747
Wesley
Job Details: 10/04/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived onnsite and found broken latch symptoms. Replaced latch. All checks good, unit is now operating as designed."
Near Austin, TX 78733
Leonardo
Job Details: 10/04/2019
MICROWAVE WHIRLPOOL KMHS120ESS3 Arrived on site to test unit for unit not working correctly. Test unit and found magnetron being loud and fan not coming on when using the microwave. Will need to replaced magnetron and control board. Ordering new control board W10881539. Rescheduled for 10/8 ; ordrng 1 W10881539 (CONTROL BOARD )
Near Austin, TX 78734
Tyler B.
Job Details: 10/04/2019
OVEN JENN-AIR JDRP536WP03 Arrived on site for rack not in all the way and screw missing from broil . Corrected rack and added screws to broil and tested good
Near Lakeway, TX 78738
Tyler B.
Job Details: 10/04/2019
MICROWAVE JENN-AIR JMW2430DP02 Arrived onsite for unit with dented vent. Removed and replaced vent and tested good
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/04/2019
DRYER WHIRLPOOL MEDC300BW0
Near Round Rock, TX 78664
Cliff
Job Details: 10/04/2019
DRYER MAYTAG MEDX655DW1 Arrived on site to diagnose a dryer that is making a ticking sound when unit is not in use. Tested unit and found no mechanical failures at this time. Advised homeowner dryer when in on position and door is closed the timer motor will run even if dryer has not been started. No further repairs are needed at all is working properly at this time.
Near Austin, TX 78730
Andy
Job Details: 10/04/2019
REFRIGERATOR KITCHENAID KRFC604FSS01 Arrived on site to install previously diagnosed part. Found that side UI will not come out without damaging it. Ordering part. No water leaks present at time of service.; ordrng 1 W11330486 (UI )
Near Buda, TX 78610
Leonardo
Job Details: 10/04/2019
COOKTOP WHIRLPOOL ACC6340KFW00 Arrived on site to replace all parts. Replaced all parts test unit and unit working correctly job complete.