Service History 811

Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DW4 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78733
Tyler B.
Job Details: 06/17/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site for motor and gearcase replacement due to heavy oil. Replaced motor and gearcase and tested good, no leaks o. Site"
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
WASHER GE GCWN3000M0WS "Arrived on site to replace pressure hose, after replacing unit tested good."
Near Austin, TX 78739
Brandon
Job Details: 06/17/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site for customer complaint of display malfunctioning, I replaced display control, unit tested good.
Near Austin, TX 78726
Lou
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 "arrived on site to inspect refrigerator frosting up. Upon further inspection, opened the freezer door and found a large amount of frost built up inside. I found where the door gasket at the bottom was sagging badly and not sealing correctly. I attempted to correct the gasket and adjust the door hinges and it did not work. I removed and replaced the FC door gasket and formed it using my heat gun; however, in the process of putting the gasket on, it tore. I was able to get the door to close and seal until I could return with a new door and hinges. I am ordering the FC door and the bottom ad middle hinges with washers and he office is to schedule when the door arrives.No water connections to the unit.; ordrng 1 LW10856291 (dor-fip) and 1 WP2254473 (hinge-door) and 1 WP2254618 (hinge-door) and 4 WP487576 (washer)s and 4 WP489467 (washer)s and 2 WP542638 (grease)s"
Near New Braunfels, TX 78130
Kevin
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and found no ice production, attempted to cycle icemaker manually and motor would not turn. Replaced ice maker and it immediately began cycling and filled with water. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Luis
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRMF706EBS01 Arrived on site for water leaking. Found water leaking from dispenser compartment removed bin found ice melting under bin. Unit will need plate and ice door. Also found fresh food drain iced over,customer will need to defrost unit to defrost drain. ordrng 1 W10919724 (ICE DOOR) and 1 W11188517 (PLATE)"
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2019
WASHER KENMORE 665.13933K010 "arrived on site to inspect dishwasher not draining. Upon further inspection, I pressed the cancel button to turn the drain pump on and the pump came on, but it was loud and was not draining the water. I removed and replaced the drain pump and tested the unit and it operated as designed. No water leaks observed during service, job completed.
Near San Marcos, TX 78666
Kevin
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Arrived on site and inspected refrigerator and found ice production is still good, ice dispenser is also operating properly. customer is experiencing ice dispenser not working but can’t duplicate issue. Took a picture of ice production and ice dispensing. Added shim to inside of left fresh food door.
Near Austin, TX 78748
Leonardo
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDFE104DSS2 Arrived on site to test unit for unit not washing. Test unit and found bad wash motor. Test unit after replacing sump and motor no leaks present at this time unit washing correctly job complete.
Near The Hills, TX 78738
Paul
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DC4 Arrived onsite for the washer that is not starting but powers on. After multiple attempts I was able to duplicate the customers issue and I found the start button not responding to touch. I replaced the console and tested the unit. The unit is working as designed. Call complete.
Near Georgetown, TX 78628
Jonathan
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for refrigerator no t making ice. Measured temperature in ice container at 30° and FC at 16°. Performed diagnostics mode and tested RC and FC thermistor. Tested defrost sensor. Checked ice maker fault codes for ice maker and F5, timed out cycle. Checked ice fan, was running but did not seem as forceful. Called tech support and spoke with Kevin (SR#7725107614). He stated unit either has small leak or inefficient compressor. Inspected compressor area with UV light and found no signs of leaks. Will need to test system pressure on return. Will return with all major sealed system components. Office to schedule appointment when ETA is available on parts. Please allow 2 to 3 hours for repair. ; ordrng 1 8201675 (compressor) and 1 SEENOTE (2 HR JOB OFFICE TO SCHEDULE ) and 1 TJAF120 (ACCESS VALVE ) and 1 W11116006 (RC EVAPORATOR ) and 1 WPW10143759 (DRIER) and 1 WPW10608485 (FC EVAP )"
Near San Marcos, TX 78666
Kevin
Job Details: 06/17/2019
DISHWASHER WHIRLPOOL WDF130PAHB0 "Arrived on site and replaced heating element diagnosed on previous visit, after replacement ran a diagnostic cycle and it is now operating properly. No water leaks from connections at time of service, job complete."
Near Austin, TX 78745
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for unit not running through a self defrost. Defrosted evaporator,replaced defrost thermistor and ui control."
Near Austin, TX 78746
Tyler B.
Job Details: 06/17/2019
WASHER MAYTAG MVWB835DC4 "Arrived on site for unit giving lf error, found valves not fully opening, replaced housing and tested good, no leaks on site"
Near Lakeway, TX 78734
Paul
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS315SDHZ00 Arrived onsite for the refrigerator making a thumping noise. Mr stated the noise had been coming from the evaporator fan. I found the fan working as designed and it was making the normal noise. I explained this to mr. Mr asked if I could show him how to replace the filter and I found the release on the filter housing broken. I replaced the filter housing and installed the customers new filter. There were no water leaks present at the time of service. Call complete.
Near Austin, TX 78745
Ron
Job Details: 06/17/2019
DRYER WHIRLPOOL WED5000DW2 "Arrived onsite for dryer not powering on / not running. Performed checks, determined drum light was not coming on. Measured voltage at the plug L1 to L2 90 vac. L1 to neutral .30 vac and L2 to neutral 121.3 vac. Check dryer breaker turned off and reset to on (a portion of the dual 30 amp breaker felt pretty worn). The drum light operation returned and dryer ran / heated with no issues. Recommend customer have the home breaker replaced"
Near Austin, TX 78704
Wesley
Job Details: 06/17/2019
WASHER MAYTAG MVWB865GW0 Arrived onnsite and found unit UI unresponsive. Replaced power chord and control. Unchanged condition. Verified proper voltage and ordering UI to repair. ; ordrng 1 W11135391 (CONSOLE)
Near Austin, TX 78717
Lou
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFCS22EVMS4 "arrived on site to install previously diagnosed and ordered parts. From previous service call, I found that the damper was very loud and failing and the mullion was making a loud popping noise. I removed and replaced the damper and mullion and tested both. Unit operates as designed. No water leaks observed during service, job completed."
Near Austin, TX 78744
Ron
Job Details: 06/17/2019
DRYER AMANA NED4655EW1 "Arrived onsite for dryer not running, performed diagnostics confirmed door switch operations were correct. Checked voltage at the wall kept getting inconsistent readings Reset breaker, determined wall outlet was loose and as I moved the outlet around the voltage at the dryer terminal block changed. Customer will need to have an electrician out to correct the wall outlet. I was able to get dryer to run and heat at times but would drop out due to inconsistent power supply.
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
DRYER MAYTAG MEDB835DW4 Arrived on site for dryer making rattling noise. Tested and inspected unit and found exhaust pipe rubbing on unit. Made adjustments to exhaust pipe and tested unit. All operations are normal. No other repairs are needed at this time.
Near Copperas Cove, TX 76522
Al
Job Details: 06/17/2019
DRYER WHIRLPOOL WED8540FW1 "Arrived to inspect dryer not powering on.Confirmed the complaint and checked voltage at the outlet and got the following readings.L1-L2=0L1-N= 120L2-N=120Customer advised the issue is with his outlet, not the dryer.Checks for continuity were good.Customer contacted management for electrical repair Issue happened during recent hurricane.NO LINT OBSERVED AT THE TIME OF SERVICE JOB COMPLETE"
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
WASHER GE GCWN3000M0WS "Arrived on site to replace pressure hose, after replacing unit tested good."
Near Austin, TX 78746
Leonardo
Job Details: 06/17/2019
VENTHOOD WHIRLPOOL GXW7330DXS0 Arrived on site to test unit for unit not turning on. Test unit and found no power coming in to unit. Checked all breakers and all breakers are on. Advised customer to call electrician to check the power job complete.
Near Austin, TX 78739
Brandon
Job Details: 06/17/2019
WASHER WHIRLPOOL WFW85HEFC1 "Arrived on site for customer complaint of error code f5e2, door lock error, I found unit passed every test in diagnostic mode, I checked the door lock several times, unit tested good at time of service."
Near Georgetown, TX 78626
Thomas L.
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTM354DSS4 Arrived on site for unit leaking water during cycle. Tested unit. Found wash motor assembly is the cause of the water leak. Replaced and tested. Operations are normal and all connections are dry.
Near Austin, TX 78753
Scott
Job Details: 06/17/2019
DISPOSAL WHIRLPOOL GC1000PE "Arrived on site for disposal not working . Found unit working but smoking and strong electrical smell . Unit comes w/ cord . Replaced disposal , no water leaks detected . Job complete ."
Near Austin, TX 78729
Wesley
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS975SIDM00 Arrived onnsite and found icemaker motor failure. Replaced icemaker. All checks good. Unit is now operating as designed.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
DRYER WHIRLPOOL MVWB865GW0 Arrived on job for complaints of not spinning. Found LF display on washer. Ran diagnostics and got code for lid lock. Replaced latch and housing.
Near Austin, TX 78746
Leonardo
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTE104ESS1 Arrived on site to test unit for unit not washing. Test unit and kind bad sump and motor.. Test unit for leaks no leaks present at this time. Unit washing correctly job complete.
Near Austin, TX 78753
Scott
Job Details: 06/17/2019
OVEN AMANA AER6303MFS1 Arrived on site for both left and right rear burners not working and hot light staying on . Found elements on non working burner burnt and all 4 switches had burn marks . Replaced 4 switches and two left and right rear burners . All checked normal after repair . Could not duplicate oven light complaint . Job complete .
Near Round Rock, TX 78665
Steve C.
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Arrived on site for the unit is making noise. Found the noise is coming from the freezer. Gain access to the evaporator. Found ice buildup under the evaporator fan motor. Use a steamer to thaw the ice. Assembled the unit. The unit is working properly and all water connection or dry at the time of service.
Near Spicewood, TX 78669
Paul
Job Details: 06/17/2019
WASHER MAYTAG MVWB765FW2 "Arrived onsite for the washer to replace the previous diagnosed parts. I replaced the gearcase, clutch, stator, and rotor. I ran test 52 to calibrate the unit. I ran test 51 service diagnostics cycle. The unit completed the test and all steps passed. The unit is quiet and is working as designed. Call complete."
Near , TX 78669
Brandon
Job Details: 06/17/2019
COOKTOP WHIRLPOOL WCG55US6HS00 "Arrived on site for customer complaint of left rear burner continuing to spark after unit was lit. Found faulty ignition switch, ordering switch.
Near Austin, TX 78737
Brandon
Job Details: 06/17/2019
WASHER LG WM3370HWA "Arrived on site to replace drain pump, after replacing pump, unit tested good."
Near Hutto, TX 78634
Joel G.
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID WRV986FDEM00 Arrived on site to install parts ordered by previous tech. Accessed the fan motors and found them working just fine. I did find ice around ff fan motor and dripping from the ice room. Fans are fine but will need to replace the adaptor kit to prevent this from happening. Will use UI on return trip. All else checks fine. Verified no water leaks at time of svc call. Office to get AUTHO and R/S with customer. ; ordrng 1 W10864518AUTHO (adapter) and 1 WPW10764668AUTHO (ice maker)
Near Taylor, TX 76574
Andy
Job Details: 06/17/2019
WASHER WHIRLPOOL MHW3505FW1 Arrived on site for washer door not opening. Tested and inspected unit and found failed door latch. Removed failed part and replaced with new. Tested unit and found unit operations are abnormal due to shorted control. Ordering control and UI to be safe. No water leaks present at time of service.; ordrng 1 W10911040 (UI) and 1 W11201284 (CONTROL )
Near Austin, TX 78744
Luis
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for no cool. Powered unit on compressor powered on then shut off. Diagnosed faulty starter,installed a new starter powered unit on compressor powered on and unit cooling down. used 1 8201786 (START DEVICE) from stock"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Arrived for no cool condition. Found 50 degrees in fresh food section and 35 degrees in freezer section. Found that neither evaporator is defrosting. Entered diagnostics to test and control cancel the diagnostics. Will order new control.; ordrng 1 WPW10675033 (cntrl-elec)
Near Florence, TX 76527
Joel G.
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Arrived on site to diagnose fridge not making ice. Found ice bin full and found ice maker went through a harvest on its own while checking temps. Found temps fine in all compartments. Customer mentioned that after the storm it started acting up and started working again on its own. Possible main board glitch but unable to verify complaint at time of svc call. Verified no water leaks at time of svc call.
Near The Hills, TX 78738
Paul
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS03 Arrived onsite for the refrigerator with frost and ice build up in the FC. I found the drain tube restricted causing water to overflow the drip pan and freeze in the bottom of the FC. Need to remove all of the ice and clear the drain. I removed all of the ice and cleared the drain. I sealed the drain tube. Call complete.
Near Austin, TX 78750
Lou
Job Details: 06/17/2019
DISHWASHER KITCHENAID KDTE104ESS1 "arrived on site to inspect dishwasher not functioning. Upon further inspection, placed the unit in diagnostics showing error code F7E1. Cleared the code and continued with testing. Unit dispensed water and the motor began, but soon after, it stopped and did not come back on. Tested voltage to the motor at the control and got 124V. Tested ohms and it was good. I removed and replaced the control and tested. Unit operated as designed, no water leaks observed during service. Job completed."
Near Kingsland, TX 78639
Cliff
Job Details: 06/17/2019
DISHWASHER KITCHENAID KUDS30FXSS5 Arrived on site to diagnose a dishwasher that is leaking. Tested unit and found excessive Suds caused by soap other than dishwasher detergent being present in the dishwasher. Advise customer of findings and found no other failures to unit at this time. Job is complete and no other repairs are needed.
Near Lampasas, TX 76550
Al
Job Details: 06/17/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 Arrived to inspect dishwasher dispenser not working properly.Confirmed the complaint and removed and replaced the dispenser.Reassembled and rand diagnostics and unit now operates as designed.All water lines were dry at the time of service.Customer satisfied JOB COMPLETE.
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
DISHWASHER UNKNOWN ZBD6880N20SS Arrived on site and tested operation. I found unit would not fill with water. Upon further inspection I found the flood switch had become unscrewed and had fallen out the bottom of dishwasher tub. Cleaned surfaces and ensured proper seating of o-ring and secured flood switch housing back to tub. Tested operation to verify all water connections dry and no leaks were found. Unit now working properly. Job complete
Near Austin, TX 78746
Tyler B.
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW8800YC1 Arrived back on site for hub replacement. Replaced hub and t3sted good no leaks on site Hub
Near Austin, TX 78745
Leonardo
Job Details: 06/17/2019
RANGE WHIRLPOOL WEG515S0FS0 Arrived on site to test unit for oven not igniting. Test unit and can’t hear unit trying to ignite. Reset board by turning power off to unit for 3 minutes. Turned unit back on and oven working correctly. Preheated oven to 350 job complete.
Near Dripping Springs, TX 78620
Robert
Job Details: 06/17/2019
DRYER WHIRLPOOL MEDB835DW4 Arrived on job for complaints of long drying time. Made adjustments to vent hose or better air flow.
Near Austin, TX 78748
Leonardo
Job Details: 06/17/2019
OVEN WHIRLPOOL WGG745S0FS Arrived on site to test unit for frozen bake not working. Test unit and found frozen bake working as designed at this time.
Near Lakeway, TX 78734
Paul
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KFIV29PCMS02 Arrived onsite for the refrigerator with cooling issues. I found the RC at 42 degrees and set at 36. I found the FC at only 28 degrees and set at -2. I found the FC evaporator coil frosted up. I put the unit in a short forced defrost and tested voltage out of the main control and had 122VAC. I tested the defrost heater and it showed 30 ohms. I checked voltage at the heater and had 119VAC. The heater started getting warm and it stopped. I found the neutral wire connection at the heater loose. I corrected the connection but when I tried to test it the bimetal opened but I explained to the customer that I thought they would be ok.
Near Austin, TX 78704
Luis
Job Details: 06/17/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 "Arrived on site for cooling issue. At time of visit unit cooling correctly,full ice bin. Ran diagnostics,thermistor test passed,fans test passed. Changed defrost setting to basic, unit will defrost after 8 hrs of compressor run time"
Near Austin, TX 78738
Paul
Job Details: 06/17/2019
WASHER MAYTAG MHW6000XW2 "Arrived onsite for the washer that didn’t complete the cycle and an error code was displayed. I checked stored error codes and found an F6E1, & F8E1. I ran diagnostics and the drain pump didn’t come on. I checked the MCU and found a burn mark on the control.
Near Liberty Hill, TX 78642
Jonathan
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Arrived on site for refrigerator not dispensing water or ice. Inspected unit and found temperature in FC set at 7 and RC at 6. Found unit is 2nd unit for customer. Found water reservoir frozen and fill tube frozen. Spoke customer on recommend temperature settings and is based of family of 4. Recommended to turn temperatures up. Thawed fill tube and reservoir. Unit is working as designed. No water leaks present.
Near Austin, TX 78759
Wesley
Job Details: 06/17/2019
OVEN WHIRLPOOL WEE750H0HZ1 Arrived on site and installed display panel. Unit is now operating as designed.
Near Buda, TX 78610
Robert
Job Details: 06/17/2019
RANGE AMANA AGR6303MFS0 Arrived on job for complaints of no bake. Found the objects in storage drawer too high causing spark error. Removed top cooking sheets and oven now working normal.
Near Cedar Park, TX 78613
James
Job Details: 06/17/2019
WASHER WHIRLPOOL WTW4816FW2 Arrived on site and tested operation. I found unit giving long fill no fill error. Cleared fault and ran auto diagnostics and found the error came back. Unit is filling properly with water but the pressure switch on the control is not recognizing it. Installed new control and ran calibration and auto diagnostics. Unit now functioning properly. Job complete
Near Lakeway, TX 78738
Brandon
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL KSSC42QTS00 "Arrived on site for customer complaint of unit not dispensing ice, found frozen auger motor and shaft from faulty ice door melting ice and leaking down the auger shaft and onto the auger motor. I cleared the ice from auger motor and shaft, unit tested good. No charge to customer as repair was related to previous repair."
Near Killeen, TX 76549
Al
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Arrived to inspect ice maker not dispensing enough ice.Ran diagnostics test mode and confirmed E5 error code bad ice maker thermistor.Removed and replaced the ice maker. Reassembled the unit and advised the customer to wait 24 hours for healthy ice production.All water lines were dry at the time of service.JOB COMPLETE
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
DRYER ROPER RED4516FW0 Arrived on site to install previously diagnosed parts. Removed failed drum and replaced with new. Tested unit before installing bulkhead and all operations are normal. Found bulkhead is not needed. No other repairs are needed at this time.
Near Pflugerville, TX 78660
Andy
Job Details: 06/17/2019
WASHER ROPER RTW4516FW2 Arrived on site for washer with loose top. Tested and inspected unit and found console is loose. Removed and made adjustments to console clips. Reinstalled and tested and all operations are normal. No water leaks present at time of service.
Near Leander, TX 78641
Jonathan
Job Details: 06/17/2019
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site oven not heating to desired temperature. Performed temperature test on bake mode at 350°. Found average temperature at 367°. Calibrated unit - 15°. Spoke with customer on user care guide. All tested good.
Near Leander, TX 78641
James
Job Details: 06/17/2019
RANGE GE JGB700FEJ1DS Arrived on site and installed new valve assembly and burner. Tested operation and found unit working properly. Job complete
Near Jarrell, TX 76537
James
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Arrived on site and inspected unit for condensation. I found the top of the fresh food section. Inspected door for air leaks and found hinge side of gasket not sealing against cabinet. Warmed gasket to allow for proper seal. U it tests good. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 06/17/2019
REFRIGERATOR WHIRLPOOL WRS325FDAW04 "arrived on site to install previously diagnosed and ordered part. Due to the dispenser motor going bad, I removed and replaced the motor and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78734
Brandon
Job Details: 06/17/2019
DOWNDRAFT GE PVB98DT4BB "Arrived on site to service downdraft, cleaned and checked all functions, unit tested good at time of service.
Near Temple, TX 76504
Joel G.
Job Details: 06/14/2019
DISHWASHER GE GDT655SSJ5SS Arrived on site to diagnose dishwasher. All checks fine.
Near Gatesville, TX 76528
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Arrived onsite for customer complaint of SxS refrigerator not cooling properly. Found temps are as follows;FC @ 44F,RC @46F. Removed evaporator cover and found dense frost pattern as if unit is under charged. Removed unit over and found compressor extremely hot to touch. Unit will need new compressor. R/S for 6/18. Unit is unplugged at this time and no water source connected to unit at time of service.; ordrng 1 TJ90SF8404 (PROCESS STUB) and 1 W10507884 (compressor) and 1 WPW10143759 (DYE DRIER)"
Near Austin, TX 78745
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WED4950HW0 "Arrived on for dryer not starting . Found door switch latch broken . In the process of accessing door switch found lint trap clogged full . Removed lint , replaced door switch . Checked heater and thermostats ,fuse . All checked normal . No other lint build up at time of service . Unit tested normal . Job complete ."
Near Austin, TX 78753
Ron
Job Details: 06/14/2019
UNKNOWN WHIRLPOOL n/a
Near Spicewood, TX 78669
Brandon
Job Details: 06/14/2019
DRYER WHIRLPOOL WED4815EW1 "Arrived on site for customer complaint of unit not starting, found electric issue, floating neutral, instructed customer to call electrician. May need a new motor after electrician fixes the floating neutral."
Near Cedar Park, TX 78613
Cliff
Job Details: 06/14/2019
OVEN WHIRLPOOL WOS72EC0HS01 Arrived on site to diagnose a oven with a blank display. Customer is already reset unit and unit has been working towards and there are no failures at this time. Advised homeowner to connect oven to Wi-Fi and check for software update. No further repairs are needed at this time and all is working properly.
Near Austin, TX 78751
Scott
Job Details: 06/14/2019
DRYER WHIRLPOOL WGD9620HW0 "Arrived on site for really long dry times .checked and getting good air flow . All sensors ,thermistors and thermostats checked good . No error codes . Ordering control . Please call to set return visit . No lint build up at time of service .; ordrng 1 W11350210 (CONTROL)"
Near Austin, TX 78756
Scott
Job Details: 06/14/2019
UNKNOWN UNKNOWN NISSAN
Near Temple, TX 76504
Joel G.
Job Details: 06/14/2019
WASHER MAYTAG MVWX655DW1 Arrived on site to diagnose washer. Ran diags and verified proper operation. Not hooked to water at this time.
Near Kyle, TX 78640
Kevin
Job Details: 06/14/2019
REFRIGERATOR AMANA ASI2175GRW01 "Arrived on site and inspected refrigerator and found condenser fan blades are blocked by refrigerant line. Bent line away from Blades and condenser fan is now able to turn freely. Took Pictures.No water leaks from connections at time of service, job complete"
Near Austin, TX 78741
Leonardo
Job Details: 06/14/2019
MICROWAVE KITCHENAID KMBS104ESS00 Arrived on site to replace panel. Replaced panel and issue still the same buttons on right side not working. Called tech line and they said to replace all part together. ordering new board WPW10591452 and WPW10660608 control board and new panel W11197501. Orderin*parts to replace together per tech support, ordrng 1 W11197501 (CONTROL PANEL ) and 1 WPW10591452 (CONTROL BOARD ) and 1 WPW10660608 (CONTROL BOARD )
Near New Braunfels, TX 78130
Kevin
Job Details: 06/14/2019
WASHER MAYTAG MHW5630HW0 "Arrived on site and found no saved error codes, ran a diagnostic cycle and didn’t find any problems, went over noises and motion customer may experience while the washer is running. No repair is needed at this time, No water leaks detected at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 06/14/2019
DISHWASHER WHIRLPOOL WDT720PADM2 Arrived on site for unit leaking water. Tested unit and found that the unit has an over sudsing issue which is causing a small leak out through the front of the tub. Tested unit and ran a half a cup of vegetable oil through the unit to remove the suds build up. The customer will purchase some dishwasher cleaner to further assist with build up.The home has a soft water system so I turned the drying agent dispenser to its lowest setting to also assist with lowering the suds condition. All water connections were dry.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 06/14/2019
WASHER MAYTAG MVWB865GW0 Arrived onsite for customer complaint of top load washer not going into spin cycles. Ran diagnostics and found error code F0E5 (Off Balance Load). Verified suspension. Suspension checks ok. Cleared the error codes and calibrated unit with test 052. Unit completed successfully. Advised customer on how to load items in unit to prevent issues. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78725
Scott
Job Details: 06/14/2019
RANGE AMANA AGR5330BAS3 "Arrived on site for broken metal parts . Found top was lifted to clean and bent or broke all tubes going to burners . May need right rear burner and screw looks stripped . Ordering all supply tubes ,screws and office . Gas is shut off at time of service . ; ordrng 1 W10620002 (venturi LEFT FRONT ) and 1 W10861724 (venturi RIGHT FRONT ) and 1 W11167099 (RIGHT REAR ) and 1 W11213836 (LEFT REAR ) and 2 WP3368921 (screw-torx)s and 1 WPW10515453 (burnr-head)"
Near Austin, TX 78703
Andy
Job Details: 06/14/2019
WASHER WHIRLPOOL WFW3090JW0 "Arrived on site for washer with “DEN” code. Tested and inspected unit and found that unit would not operate and could not make selections, and also could not exit out of service mode. Called tech line and spoke with Stevewas instructed to order UI and to check wire harness and control on return trip. No water leaks present at time of service.; ordrng W11132207 (HARNESS ) and 1 W11334214 (CCU) and 1 W11367297 (UI)"
Near Austin, TX 78702
Wesley
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ Arrived on site and found unit operating with deformed gasket. Heat treated. Unit is now operating as designed.
Near Troy, TX 76579
Al
Job Details: 06/14/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived to inspect dryer with customer complaint of odd noises from inside the unit.Attempted to duplicate the noise, but couldn’t.Ordering the Duct air assembly ordrng 1 W11104017 (DUCT AIR ASSEMBLY )"
Near Austin, TX 78701
Wesley
Job Details: 06/14/2019
DRYER WHIRLPOOL WED7990FW0 Advised techline of complaint of hi pitched motor function throughout cycle. Determined noise to be within normal function specifications. Unit is drying properly. Advised customer on findings.
Near Round Rock, TX 78681
Jonathan
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator RC doors not aligned. Inspected unit and doors. Customer stated that installers added a Samsung shim to left RC door. Removed shim from door. Lowered leveling feet and found right backside unleveled. Added whirlpool approved shim kit to back right. Lowered leveling feet and squared up center drawers. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Canyon Lake, TX 78133
Robert
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL TN22AW Arrived on job for complaints of noise. Found compressor rattling.
Near Lago Vista, TX 78645
James
Job Details: 06/14/2019
RANGE WHIRLPOOL WFE515S0ES1 Arrived on site and installed new front left switch. Tested operation and found unit working properly. Job complete
Near Austin, TX 78722
Wesley
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Arrived on site and found repeat start device failure. Used start device in testing. Ordering sealed system repair due to likely failing compressor causing start device to fail. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS PORT) and 1 W10309988 (compressor) and 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)
Near Killeen, TX 76542
Arthur B.
Job Details: 06/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived onsite for customer complaint of top mount refrigerator not cooling properly in FC section. Removed evaporator cover and found only partial frost pattern in evaporator. Removed unit cover and found compressor hot extremely hot to touch. Condenser and evaporator motor and running. Unit will need new compressor,evaporator to complete repair. Set temperature settings to maximum settings. No water source connected.; ordrng 1 CNOTE (2HR JOB) and 1 TJ90SF8404 (PROCESS STUB) and 1 W10836706 (evaporator) and 1 W11092625 (compressor) and 1 WPW10143759 (dryer)"
Near Austin, TX 78737
Leonardo
Job Details: 06/14/2019
OVEN WHIRLPOOL WFG550S0Z1 Arrived on site to test unit for bake not burning correctly. Test unit and found flames to be normal and pressure to be normal job complete.
Near Georgetown, TX 78633
Joel G.
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 "Arrived on site to diagnose fridge right door opening and dispenser issues. Customer needs to raise cup all the way when dispensing ice or water so it won’t miss cup. I lowered feet to tilt fridge back just slightly so when left door is closed, the right door can stay shut or shut on it own if it becomes opened when closing left door. Informed customer to close door manually and not letting it go and slam shut. Didn’t need to pull fridge out for any repairs. Verified no water leaks at time of svc call."
Near Waco, TX 76710
Al
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS335SDHM00 Arrived on-site to inspect a not cooling side by side refrigerator.Immediately called Tech line and spoke with Rick (SR# 7725090522).Discovered the Issue is with the thermistor when checked in diagnostics mode.Removed and replaced the thermistor.Reassembled the unit and unit began cooling as designed.JOB COMPLETE
Near Austin, TX 78737
Leonardo
Job Details: 06/14/2019
DISHWASHER KITCHENAID KDTE304DSS0 Arrived on site to test unit for unit not starting. Test unit and found unit was full of water. Unit not drying removed water from inside of the unit. Removed drain motor and found glass stuck in drain motor. Removed glass test unit and unit test good job complete.
Near Buda, TX 78610
Kevin
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM03 "Arrived on site and found fan is running and there is no cooling. Compressor is hot to the touch, exposed evaporator and there is no frost pattern. No water source is available; ordrng 1 SF8404 (STUB) and 1 W10143759 (drier (service)) and 1 W10439364 (condenser) and 1 W11122867 (evaporator) and 1 WPW10507886 (compressor)"
Near Pflugerville, TX 78660
Steve C.
Job Details: 06/14/2019
WASHER MAYTAG MVWX500XL1 Arrived on site to replace the Iid lock and capacitor. Replaced both parts and calibrated the unit. Tested the unit and unit is still not working. Found the unit lid lock LED lights will be flashing and nothing happens. Tested the unit and diagnostics and received error code basket speed sensor fault. Found the unit will need a new capacitor and actuator. ordrng 1 W10804664 (capacitor) and 1 WPW10006355 (actuator)
Near Waco, TX 76711
Al
Job Details: 06/14/2019
REFRIGERATOR GE GSH25JSXNSS Arrived to inspect refrigerator door on a side by side refrigerator not closing properly.Confirmed complaint and noticed the gasket was not in the door.Reseated the gasket and now door closes as designed.All water lines were dry at the time of service.JOB COMPLETE.
Near Austin, TX 78756
Andy
Job Details: 06/14/2019
REFRIGERATOR KITCHENAID KFIS20XVMS00 "Arrived on site for refrigerator not cooling. Tested and inspected unit and found failed start device. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Briggs, TX 78608
Arthur B.
Job Details: 06/14/2019
WASHER MAYTAG MVWB765FW3 Arrived onsite for customer complaint of top load washer cycle can’t be selected and error code F6E2. Ran diagnostics and confirmed error code F6E2 and F6E1. Removed and replaced UI assembly. Cleared error codes and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Jarrell, TX 76537
Joel G.
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Arrived on site to install parts ordered by previous tech. I checked resistance across heater circuit from Bn-wh and verified 35 ohms, heater circuit is fine. Ohmed out defrost sensor at board and verified 1.4 kohms and since unit was unplugged upon arrival 14 degrees on frz evap is correct. Faulty main board. Replaced and verified operation. Customer will need to leave unit unplugged, doors opened and towels on floor to catch excess water for 24-36 hours. Defrost waiver signed.
Near Austin, TX 78717
James
Job Details: 06/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHB01 Arrived on site and installed new door and badge. Verified proper seal. Unit tests good. Job complete