Arrived on site for washer leaking water during rinse cycle. Upon arrival confirm the complaint with the customer who stated that during any rinse cycle the washer shoes it will leak water. Upon further inspection found unit sitting outside and I connected unit to a water Spicket and power source in order to test water functionality. Allowed unit to run for a full 45 minute to an hour long cycle in order to verify if unit was leaking during rents but during all test cannot verify if anything was failing or leaking and cannot find any cracks in any hoses or fill lines. Called whirlpool techline and spoke with Andrew sr#7733434741. Was instructed at this time not to replace any parts and to have a customer contact word for further assistance and that if unit does need to be re-diagnosed it will need to be properly installed in laundry room so we can run more test to verify the cause of the issue. At time of diagnosis unit is functioning as designed call complete

Arrived on site for dishwasher needing previously diagnosed parts. Upon arrival in a diagnostics and found F6E4 as well as F8E2. Found allow hardware ohming within range except owi(@57.1k). Called techline and spoke with Andrew sr#7733437473. Walkthrough diagnostics and found found failure in harness from ACU to inlet valve and drain motor. Also found ACU not sending correct voltage. Was instructed to order main harness and install previously diagnosed parts. Rescheduled customer for 4/26/22 to complete repairs.; ordrng 1 W11227372 (Main harness) and 1 W10723295 (Owi)

Arrived on site for dryer giving a burning smell. Upon arrival confirmed issue but after further disassembly of unit and inspection of all heating hardware and motor and exhaust I found no failures in the unit however I did find that when Im plugging the dryer the dryer had a burn mark on one of the prong connectors and I inspected the outlet and found that the outlet was melting from the inside out causing the burning smell. I instructed customer that this time they will need an electrician to make repairs to the outlet in order to prevent any further damages. Dryer is functioning as designed call complete; ordrng 1 Cnote

"Arrived on site to diagnose dryer squeaking and making noise when in use. Ran unit it and could hear noticible squeaking and gets worse with a load in it. Unit is tumbling and drying at this time, just making noise. Confirmed with claims that noises are not covered through AHS, only basic unit function. To return normal noise levels unit would need new rollers / tensioner, and new drum seals. Parts are worn and squeaky. No repair made due to being outside coverage. Call complete."

Arrived on site to diagnose refrigerator not making any ice. On arrival could hear compressor running on high constantly. Found items in RC were cool at best with Temps rising. Freezer items were starting to get soft as well. Checked both evaporators and found no frost pattern present at all. Unit is also gurgling in the sealed system and you can hear it in the cabinet. Ordering sealed system repair due to sealed system failure. Office to schedule with SS Tech and AHS approval. ; ordrng 1 W11492867 (RC Evap) and 1 WPW10608485 (FC Evap) and 1 8201675 (Compressor) and 1 WPW10143759 (Dryer) and 1 W11506635 (Access Valve)

"Arrived on site to follow up on dryer that is not heating. Ran unit and found heater is powering, motor is not engaging. Checked and found thermal fuse open, and exhaust thermistor out of range. Replaced thermostat and thermal fuse and retested. Verified unit working as designed. Checked vents and found good ventilation outside and no excessive Temps in the unit. Other safety devices and element test good and coils aren't drooping. If issue repeats the next step would be likely in the wiring harness / control which are NLA. Call complete."

"Arrived on site to diagnose range that is turning itself on. Customer clarified that once they cancel out a bake cycle the unit will automatically kick itself to keep warm and won't let them cancel out. Checked and found an F2E1 error code for stuck key, which likely is likely triggering a keypress when warm. Ordering new control to resolve. Informed safety of findings, 7733417737. Office to schedule when we can get part. ; ordrng 1 W10894098 (Control / UI)"

"Arrived on site to diagnose refrigerator that wad not cooling. On arrival unit was unplugged. Plugged in unit and could hear start device clicking, but unit not starting. Checked start device and found it burnt and ruptured on one side at the capacitor. Ohmed out windings on compressor and found them at 5.3 and 5.8 ohms, within spec. Replaced start device and tested. Verified unit started cooling and working as designed."

"Arrived on site to follow up on dryer that wasn't running. Found voltage good at outlet. Found short in timer, also found broken element grounding to chassis. Replaced timer and element and tested. Unit now working as designed. Call complete."

"Arrived onsite for Two dents in the door. It also appears to be missing the same toe kick panel the original dishwasher was missing and is making a clicking noise during certain times in the cleaning cycle. Upon arrival found toe kick,toe panel and insulation are correct and do not need new ones. Replaced outer panel. Ran unit and unit is making normal operating sounds.No leaks present at this time.job complete"

Arrived onsite to install previously diagnosed parts. Replaced fabric dispenser and top. No leaks present at this time. Job complete

Arrived onsite for Knob broken for middle section. Upon arrival found enter burner knob is broken and found right rear and right front knob too loose. Replaced 3 knobs. Job complete

Are onsite for there is a white foamy (insulation) showing from the front of DW. Upon arrival found toe kick plate is not secure and insulation is visible. Reinstalled insulation and secured kick plate. No leaks present at this time.job complete

Arrived on site for NOT COOLING IN EITHER COMPARTMENT COMPRESSOR GONE OUT? NO ICE BUILD UP. Upon arrival unit was unplugged. Turned unit on and test compressor. Compressor has only .64 amps. Let unit run for 40 min and Removed evaporator cover. Found no frost building nor did the evaporator begin to get cold. Unit will need a sealed system repair.

"Arrived on site for washing machine making a noise during the cycle. I inspected the unit and work area. I ran a diagnostics cycle and could hear some grinding. I gained access to the gear case and found the gear case leaking oil and the cam damaged. I am ordering the gear case and returning with a new belt and cam. The office will reschedule. I call techline and spoke to rich sr# 7733430958. He recommended replacing the gear case, cam, belt, and actuator. ; ordrng 1 W11423758 (Gear case)"

Arrived onsite to replace previously diagnosed parts. Replaced switch for top right burner. Replaced switch and tested. Unit is functioning properly. Job complete

Arrived on site for water building up in the freezer. I inspected the unit and work area. I tested the ice maker and found water coming out of the fill tube. I removed the fill tube and found it full of ice. I cleared the ice and retested the ice maker I found it slow to fill. I removed the water filter and found water flow has been restored. I advised the customer to replace the water filter ever 6 months others it will clog and cause a slow fill which will make the fill tube freeze over.

"Arrived on site for possible sealed system. I gained access to the compressor and swapped in a new start device. I found the compressor coming on and pulling .7 amps. I let the unit run for 20 minuets and found the freezer below 32 degrees. I spoke to the customer and let the know the unit needed a start device and that it is not covered under the sealed system warranty.. I reassembled the unit. I advised the part is covered under warrantY.; ordrng 1 WPW10350564 (Capacitor) and 1 WPW10197428 (Device)"

Arrived on site for dishwasher not cleaning the second level dishes. I inspected the unit and work area. I ran the unit through a diagnostics cycle and found the diverter not changing positions and only washing the first level.

"Arrived on site for icemaker having low ice production. I inspected the unit and work area. I found no fault codes in step 56. I preformed a temperature test in the freezer and found it at 0 degrees. I did a temp test in the ice maker and found it at 10 degrees. I preformed a harvest test, the icemaker harvested and filled with water. I spoke to the customer about the process the unit goes through to harvest ice, i explained the more the doors are opened the more delayed ice production will be. The unit is working as designed. Job complete."

"Arrived on site for washing machine continually filling with water during the cycle. I inspected the unit and work area. I found the water on but the tub not filling. I gained access to the pressure switch and found it not changing resistance when pressure is applied.

Arrived on site for dryer making a noise and it not drying properly. I spoke to the customer and he stated the exterior vent was already cleaned. I preformed a air flow test with the air meter. I found poor air flow on the exterior vent and good air flow off the exterior vent. I tested voltage to the unit while in stand by and under load and found good voltage both times. I laid a wet paper towel across the moisture sensor and found it showing resistance at the control with the paper towel on it and it showed open when I re over the palaver towel. I tested voltage to the moisture sensor while the unit is in operation and found good voltage. I tested the outlet thermistor and found it reading with in range for 90 degrees which the drum was at after running. I called techline and spoke to JR SR# 7733437253. He recommended no repairs needed today. Job complete.

Arrived on site for dishwasher not cleaning as well. I put the unit into diagnostics and found fault code f3e1 thermistor owi open. I replaced the owi with new And ran a diagnostics cycle. I found the unit working as designed. No water leaks detected. Job complete.

"Arrived on site to inspect wall oven not heating. Upon further inspection, I tested the unit on bake and found the unit not heating. I placed the unit in diagnostics and checked error code and found none. Pulled the unit out onto my oven dolly and removed the top panel and back panel and tested voltage readings. I tested voltage to the element while in bake mode and got no voltage at the bake element and 114V at the broil element during preheat. I tested voltage at the control and got no voltage. I unplugged the unit from the outlet and tested voltage at the outlet and got 251V. I plugged the unit back in and left the plug exposing the terminals and tested and got 251V. I removed and replaced the control ad retested and got same results. Removed and replaced theTOD (thermostat) and retested and still same results. I tested from the K3 (red) to K11 (black) and no voltage. Tested from K11 black to blue and got 114V. I advised my customer that there is a wiring issue at one of 3 places...the plug, outlet or breaker. I recommended they have a certified electrician look at the plug first due to the outlet providing 251V. I recommended that my customer call it in for service once the electrician has corrected the wiring and the unit continues to not heat. No further repairs needed at this time. Job completed."

"Arrived on site to inspect wall oven error codes. Upon further inspection, I placed the unit in diagnostics and checked error codes and found F6E4 & F8E1. Cleared the codes and tested the components. All components are operating as designed. I pulled the unit out and tested voltage at the control for both fans on high and low speeds and got 124V with each test. I tested the hall sensors for both blowers and found the lower blower showing 4VDC and the upper showing 8VDC. The customer recently replaced the main control and lower blower. I advised the customer that the unit needs a control for the lower oven,,which is the left control

"Arrived on site to inspect dishwasher not getting water. Upon further inspection, I found the water source turned on under the sink. Placed the unit in diagnostics showing no error codes and continued with testing. When the valve came on I could hear it humming. I cancelled testing and found the inlet hose kinked at the back of the unit. Straightened the hose out and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the UI control displaying ice maker turned off. I held the buttons on the UI for 3 seconds and turned the ice maker on. Tested the ice maker and found it operating as designed. I demonstrated to the customer how to turn the ice maker off and on. No water leaks observed during service, job completed."

"Arrived onsite for range not heating properly. Upon inspection verified voltage at supply and got 210 vac. Supply should be 240 vac, but also found intermittent loss of power from supply. Suspected loose connection at outlet. While unit was pulled out tested at 350 degrees and unit did heat and reach target temperature. Discussed with maintenance and he will get an electrician out to inspect. Job complete"

Arrived onsite to replace previously diagnosed parts. Replaced damaged door panel and clamp. Tested unit and unit is functioning properly. No leaks present at this time. Job complete

"Arrived onsite for refrigerator not cooling and PO on display. Upon arrival PO was blinking on display. Freezer and fridge not to temperature. Ran diagnostics and found fans not energizing. Disassembled freezer compartment and found ice accumulation un upper portion of evaporator. Han was frozen in place. Not a real good frost pattern on evaporator entirely. Cleared ice and fan was working. Also found fridge evaporator totally covered in ice. Checked RC evaporator thermistor and was out of range. Unit will need to manually defrost to access components safely. Need to replace RC evaporator harness , Deli harness, deli UI, main control and cover. Instructed customer on 72 hr manual defrost prior to service. Please confirm prior to appointment. Office to reschedule ; ordrng 1 W11087438 (Rc evap harness) and 1 WPW10675033 (Main control) and 1 W10277839 (Lid)"

"Arrived onsite for refrigerator freezer door not closing properly. Upon inspection found gasket not making good contact with bottom left side of cabinet. Due to age and condition of unit recommended replacing gasket and retainers. However, parts are no longer available. Will need to notify AHS.; ordrng 1 70025-5 (Gasket) and 2 69999-3 (Side retainer)s and 2 69999-5 (Bottom /top retainer)s"

Arrived onsite for range with high flame. Upon arrival tested unit. Flame was large and yellow. Also leaving burn marks on customer pans. Customer found his subdivision is on LP. Found that unit had not been covered for LP. Customer will be purchasing conversion kit and contacting the gas company to install the conversion. Job complete

"Arrived onsite for range given error code. Upon arrival put unit in diagnostics and confirmed F8E0 upper blower fan speed to low error code. Ran test at 350 degrees and unit heated without error. While speaking with customer found the error is intermittent. When the error is triggered it can be cleared and allowed to continue cooking cycle. Recommend replacing blower fan and main control at the same time. Blower is RWO. Returning with blower and control. Office to reschedule. Please allow 2 hrs for disassembly , repair and testing. ; O-emld tckt"

"Arrived on site and inspected dryer and found no operation, found thermal fuse has failed. After replacing thermal fuse found airflow is not as good as it should be but also not blocked/clog. Recommended homeowner consider a semi rigid vent hose. safety team SR 7733391689"

"Arrived on site for not making ice . Found harness at door hinge damaged . Ran checks and confirmed harness is damaged . Would need new door , door is NLA. No water leaks detected at time of service.

"Arrived on site for no cool fridge . Found compressor would buzz for a second and stop. No frost pattern on evap. R600 Cap 1.9/4, suction 7/8 . Ordering compressor and evap. Call to set return. No water leaks detected at time of service. ; ordrng 1 R600 and 1 W11186306 (Evap) and 1 W11225065 (Compressor)"

"Arrived on site for washer leaking . Also customer is having smudges on clothes. Found both gearcase failing and water valve leaking . Ran load calibration and diagnostics wash . All checked normal. No water leaks detected at time of service.

"Arrived on site to test unit dishes not getting clean , tested unit found no error codes, checked filter and it was clogged, customer did not know how to remove it,so it never got cleaned, showed customer how to remove it, cleaned, and ran unit through diagnostics cycle, all components tested good, unit is running as designed, no leaks detected job complete"

"Arrived on site and inspected washer in town and it will not agitate or spin. Found capacitor had failed, after replacing it ran diagnostic cycle again and everything is working properly. Reported to safety team SR 7733398692"

Arrived onsite for MW with damage to the panel and wraparound. I replaced both and tested unit and found unit operating as designed. Job complete.

Arrived onsite for range with broken oven door. Upon inspection I for oven door broken. I am ordering 1x outer door and a screw. Office to reschedule ; ordrng 1 W11176456 (GLASS-DOOR outer) and 1 WP3400832 (SCREW)

Arrived onsite for dishwasher not filling with water. Upon inspection I found a kink in the water feed line. I corrected this and tested unit and found unit operating as designed. Job complete no leaks at this time.

Arrived onsite for refrigerator with door ajar light on. Upon inspection I found that the door switchs where all good. Upon further inspection I found unit was not leveled leaning forward a bit. I leveled unit and doors seem to be closing better now. Job complete

Arrived onsite for refrigerator ice maker not working. Upon inspection I found icemaker philosophical broken I replaced icemaker and tested unit and found unit operating as designed. Job complete.

"Arrived onsite for leaking dishwasher. Upon arrival I ran unit in diagnostics mode and found no leaks coming from underneath unit. I also checked for leak at the vent inside the door and found no leak there, checked the dispenser and found no leaks there as well . Unit operating as designed. Job complete."

Arrived onsite for dishwasher tripping breaker. Upon inspection I found codes stored for vent wax motor and wash motor electric fault. I am ordering 1x Sump&motor and 1x vent.office to reschedule.; ordrng 1 W11416460 (Vent) and 1 W11416362 (PUMP&MOTOR)

"Arrived on site for customer complaint of unit not agitating, found actuator was out of place, but it was the correct style actuator, I put actuator back in place and ran calibration and diagnostic tests, unit tested good."

"Arrived on site to inspect unit for a leak, found leak coming from motor assembly, specifically the diverter motor section. The leak caused damage to floor boards, flooring, and sheet rock, I took pictures.

"Arrived on site to inspect unit for lights not working, found failed freezer module. I replaced module, unit tested good, collected payment on cc.

"Arrived on site to replace UI panel, after replacing, unit tested good, collected balance on cc. Part was covered by Jenn Air,

Arrived on site to test unit for unit making noise. Ran unit over and over again removed panel and cover everything test good. Could not duplicate problem at this time.

Arrived on site to test unit for unit stopping. Test unit and found unit not getting enough water. Replaced fill valve test unit and unit test good at this time job complete.

Arrived on site to test unit for unit not having power. Test unit and found opened bimetal. Replaced bimetal test unit and unit test good job complete.

"Arrived on site to test unit for unit giving miss wire error code and shorted or stuck keypad. Check voltage and voltage correct at this time. Found bad control board and UI, will need to relace board and UI Tenant was saying light in the kitchen will randomly turn on and off like the oven would. Spoke with home owner and advised to get electrician to check breaker. Job complete."

Arrived on site to test unit for unit closing when oven on. Test unit and found normal operation of unit. Unit Clinton heheh trying to turn back on to maintain temp. Job complete.

"Tenant wouldnt allow tech in,claimed she needed to clean before entry,talked to office manager she will call into office to reschedule for the last and final time. ; O-emld tckt"

"Arrived on site. Found damaged fresh food door,replaced defective fresh food door checked door seal good."

"Arrived on site. Diagnosed a defective drain pump,unit will need new drain pump,tube and hose; ordrng 1 W10825876 (Tube drani) and 1 W11572053 (Hose)"

"Arrived on site to inspect unit for not draining, found drain pump failed, I replaced pump, unit tested good.

"Arrived on site to replace reservoir pump and recirculating pump, after replacing parts, unit tested good, customer still needs to get gravity drain corrected."

"Arrived on site to inspect unit for FR burner not igniting properly, flames to high on RR burner, and burners not simmering. I found wrong orifice in RR burner, customer had orifices so I changed to correct orifice, and I adjusted all burner valves to simmer, unit tested good."

"Arrived on site for complaints of no drain. Customer stated the actual complaint is unit leaking. She said the washer will leak every time. Found F2E1 UI stuck button error code. Verified all buttons working properly on UI. Inspected valve, hose connections, tub, and looked all over for water trails and found none. Ran a cycle and monitored. Found stand pipe draining water much too slow. Filled and drained again and monitored water draining in stand pipe, and found it too slow. Water siphoning back into tub most likely causing leak. Advised customer to contact plumber to have issue corrected.

"Arrived on site for complaints of burners not working correctly. Found one burner with large amount of oil spilled on it. Found burner caps in wrong positions. Adjusted burner caps and cleaned. Tested all burners and all are working properly. No other issues at this time, job co."

"Arrived on site to install previously diagnosed parts, disassembled unit and installed new fan motor and defrosted ice build up in the evaporator. Tested unit and is now performing as designed , no water leaks detected during service. Job completed."

"Arrive on site for dryer not heating, inspected unit and work area. Tested heat temps, and no heat. Disassembled unit and tested all components and found thermostat open. Replaced part and reassembled unit. Tested unit and is now operating as designed. Job completed."

"Arrived on site for server making nosies. Inspected unit and work area. Disassembled unit and found weeks getting stuck and also idler pulley, replace parts needed. Tested unit and is working as designed. No water leaks detected on steam dryer, job completed."

"Arrived on site for microwave not working, inspected unit and work area. Tested voltage at wall and had good voltage, i then tested unit and had no power. Disassembled unit and found blown fuse replaced it and it blown when I open door. Will return on 4/18 to finish job with ordered parts. ; ordrng 2 W10138793 (Fuse)s"

"Arrived on site for washer no power, inspected unit and work area. I disassembled unit control board to test for power and we had power to board but no feedback, will need a new main PCB in order to work. No water leaks detected during service job completed."

Arrived on site to test unit for unit tripping breaker when tuning oven on. Test unit and found shorted board. Replace board test unit and oven turning on but when you open the door it trips breaker. Test unit and found bad light socket. Ordering new light socket office to reschedule ; ordrng 1 40A15 (Bulb) and 1 WB08T10026 (Socket)

Arrived on site to replace ui and console. Replaced both parts test unit and unit test good job complete.

"Arrived on site , replaced sump,vent ,acu control. Ran diagnostics. No error codes . All checked normal. No water leaks detected at time of service. Job complete"

"Arrived on site for dryer not powering up. Checked and found no power at block. Found breakers tripped . Reset breaker . Now getting correct voltage . Ran diagnostics ,no error codes . Unit is now heating properly . Breaker is a gfi. Recommend having customer have an electrician look at outlet and breaker . No lint build up at time of service. Job complete"

Arrived on site for Ui not powering up. Unit powered up when I arrived . Ran diagnostics got off balanced load . Did small adjustment of leveling feet . Ran both manual all and auto test . Passed both . Ran quick wash also . And drain and spin to make sure balance issue was resolved . Recommended no repairs at time of service . Did recommend running a clean cycle . No water leaks detected at time of service.

"Arrived to complete prior attempt. I extracted the failed rotor hardware and then tested. The unit developed a high-pitched squeal during spin and I removed and replaced the gear case assy. I tested through multiple modes and the issue was resolved. Operational test good, no leaks observed during service. Drain safety strap added."

"Arrived to inspect burner issue. The CX advised me that they had found and removed soot from one of the burners and the issue has not returned since. I tested all burners and they ignited as designed and flame heights were within expected ranges. Operational test good, no gas leaks detected during service."

"Arrived to inspect burner issue. The inner section of the two part burner was heating to red hot and then switched to the outer after several minutes. I advised the CX that this issue is a common complaint, but how the newer units are designed to operate and it is working correctly. The left front burner switch was sparking badly and I removed and replaced it. Operational test good.

Arrived onsite for Grinding or Rubbing Noise . Upon arrival test unit and heard a noise from bottom of unit. Found cam was loose and making noise. Removed cam and reinstalled. Test Unit and unit operates as designed. No leaks present at this time.job complete

"Arrived onsite for DUAL HEATING ELEMENT REPLACEMENET KIT. Upon arrival customer had already installed element kit, it will just not energize. Found 2 wires connected on wrong terminal. Secured the wires in correct place. Test unit and unit operates correctly.job complete"

"Arrived on site to test unit for water remaining at the end of cycle, tested unit found no Restrictions in drain hose, put unit into diagnostics and found F9E1 error, activated drain pump and its taking to long to drain, replaced drain pump, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for whining sound and rattling, tested unit found rattling coming from sump, removed sump covers found multiple metal fragments and plastic pieces rattling against the chopper blade, removed objects, tested unit , unit now running as designed, no leaks detected job complete ; ordrng 1 WP99003149 (Wheel)"

"Arrived on site to test unit for LF error code, tested unit found hot water valve when open is just trickling causing LF error, replaced valve, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to test unit for dishes not drying, put unit through diagnostics cycle, all components engaging and heater element is heating, advised customer on standard operating procedures, noticed that there was no rinse aid and customer only filled it once since February, advised customer on procedures to get better results for drying, customer was not aware on how long the cycles last on dishwasher, at this time the unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for self clean not turning on and cook top hot light is not turning off, tested unit for shorted FR infinite switch, replaced switch light turn off, put into self clean mode, it activated with no issue, unit is running as designed, job complete"

"Arrived on site to replace previously diagnosed timer, tested unit found timer is not needed, ran vent test and test failed even though the exterior vent is only 12 inches away, looked behind unit and found the vent completely squished pulled unit from wall performed test and it passed, removed vent and found housing sticking out 2.5 inches, spoke with contractor and he will cut it back so when unit is pushed against wall same issue wont occur at this time there is no issues with unit, job complete"

"Arrived on site to test unit for loud vibrating noise, tested unit found unit quiet but as soon as you open the door and the unit moves to a perfect position the vibrating noise returns, pin pointed the noise coming from condenser vibrating against refrigerator frame, installed sound pad from truck stock part #W11113654 under condenser, noise is now gone, moved unit to different positions, no noise is present, advised customer to monitor and if the noise returns to text me directly, at this time unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for excessive shaking, tested unit found Unit at optimal performance, no excessive shaking detected, spoke to customer , customer has switched from side loader washer and was not aware that some shaking is normal, advised customer not to overload washer or under load to minimize vibration, if unit becomes of balanced, pause and adjust clothes, at this time unit is running as designed, no leaks detected job complete"

"Arrived on site to test unit for no/little ice production. Found stored error code E2(ice maker lost position). Temps were correct in RC, FC and ice maker compartment/bin. Noticed right RC door switch was not turning lights on. Removed switch and found it not connected. Attempted to pull connection out from linear with no success. Connection is to far into linear to connect to switch. Removed excessive foam and tried to pry and pull on connection to break it loose with no success and stopped attempting as to not damage unit. Spoke with tech line and was told Whirlpool would be contacting customer. No further repairs recommended at this time. SR#7733434379"

Arrived on site to test unit for hissing/gurgling sound. Found drain hose was not installed properly. Secured drain hose and notice cold water valve on homes wall was leaking. Advised customer to have valve replaced. Turned water valve off to stop leak. Advised unit will not work properly with cold water off and to have valve replaced asap. No leaks detected. Job complete.

"Arrived on site for Refrigerator dispensing low water pressure, tested unit and found low water pressure on dispenser. Replaced water valve and continued to do the same right after I replaced the valve. Tested water pressure coming out her wall and found the problem there. I advised CX to contact a certified plumber and get the water line supply fixed no water leaks detected during service, job completed"

"Arrived on site for washer making a squeaking noise. Inspected unit and work area. Found noise occurs when spinning basket by hand. Gained access to bearing and rotor. Found slack in rotor. Removed rotor and found rotor bolts loose. Tightened rotor bolts and reinstalled rotor. Spin tub by hand and found noise no longer occurring. Added zip tie to drain line. If noise reappears will need to replace rotor and stator,

Arrived on site for cooktop front right burner not igniting. Inspected unit and work area. Tested operation to verify failure. Found spark igniter sparking downwards. Adjusted igniter and cleaned. Assembled burner and tested operation. Found working as designed. Had customer test burner as well.

"CArrived on site for washer making noise in agitation cycle. Inspected unit and work area. Performed diagnostics mode and checked fault codes. Found fault F7-E6 motor fault. Gained access to motor and measured resistance and found correct. Measured capacitor farad and found correct. Removed cam and grease leaking from gearcase. Will need to replace gearcase to repair.

"Arrived on site for refrigerator leaking water in FC. Inspected unit and work area. Found sign of clogged defrost drain. Gained access to condenser drain and found duckbill clogged. Will need to replace duckbill with P-trap kit. Contacted claims department and found kit will be covered (SC). Disassembled FC and removed ice from evaporator drain pan. Found ice maker mold chipping. Recommend to replace ice make. Contacted parts department and part was delivered while on site. Removed duckbill and installed kit. Removed ice maker and installed new. Assembled unit and tested defrost operation. Tested ice maker cycle and monitored operation. All tested good, no water leaks detected during service.

"Arrived on site and replaced igniter diagnosed on previous visit. After replacement upper oven is now heating properly. Collect the remaining balance, job complete"

"Arrived on site and inspected dryer and found push to start switch has failed. After replacing it dryer is now working properly, job complete"

Arrived on site for dryer not drying clothes. Inspected unit and work area. Performed air flow test and found tester not registering air flow. Removed vent and found no air flow. Disassembled unit and found blower housing clogged (see SD-pic). Cleared blower housing. Tested operation with blower housing off and found unit operating as designed. Assembled unit and performed air flow test with vent off and found good air flow. Attached vent and performed air flow test and found restriction in home venting. Informed landlord of venting issue.

"Arrived on site for dont drying dishes. Inspected unit and work area. Performed diagnostics mode, found error code F6-E6 cold water entering unit and F8-E1 slow drain. Found no loop in drain line and no access to correct due to reverse osmosis. Measured incoming water temperature at faucet and found 120?. Measured amp draw to element at 7.5 amps. Found suds from rinse aid as designed to show that it is working as designed. Found hot temperatures at end of test cycle on element. Unit is operating as designed. No water leaks detected during service. Spoke with customer on error codes and user care guide."

Arrived on site for dishwasher not draining. Inspected unit and work area. Tested drain pump and found activating. Found drain line clear. Inspected drain pump housing and found object stuck in housing and not allowing impeller to turn. Assembled unit and performed diagnostics mode. Monitored test cycle and found unit operating as designed. Spoke with customer on service performed.

"Arrived on site for oven clock advancing faster than time of day. Inspected unit and work area. Performed diagnostics mode and checked fault codes, none stored. Found unit not connected to WiFi. Spoke with customer on how to connect unit to WiFi. Unit is operating as designed."

"Arrived site for dryer overheating. Upon arrival confirm complaint and found F4E4 & F4E1 errors in diagnostics. Found element grounding out with failure coils, also found ACU intermittently sending low voltage to hardware. Replaced ACU and element allowed unit to run 30 minutes both the customer and I confirmed no over heating issues. Call complete ; ordrng 1 279838 (Element (dont order/used from job# 336864))"