Service History 810

Near Austin, TX 78735
Leonardo
Job Details: 04/30/2019
RANGE JENN-AIR JES1450DS0 Arrived on site to test unit for front legs broken. Found both legs broken replaced left and right foot test unit and unit test good job complete.
Near Austin, TX 78757
Wesley
Job Details: 04/30/2019
REFRIGERATOR IKEA ISF25D2XBM01 Arrived onnsite and found unit Evap drain frozen and causing all freezer symptoms of door open and melting and customer also want new ff bin. ; ordrng 1 WP2188656 (pan-crispr) and 1 WPW10153550 (extension)
Near , TX 78628
James
Job Details: 04/30/2019
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site and found bottom panel of oven bent and not locking into base clips. Removed and installed new and base is now locking into clips. Unit tests good. Job complete
Near Austin, TX 78754
Joseph C.
Job Details: 04/30/2019
DRYER WHIRLPOOL WGD90HEFC0 "Arrived on site for “tripping breaker” complaint. Could not get unit to heat up. Inspected and found burner assembly to be severely damaged. Removed and replaced burner assembly. Unit would still not ignite. Changed motor, due to no neutral. Suspect main harness has short. Ordering new. ; ordrng 1 W10801123 (harns-wire)"
Near Austin, TX 78739
Leonardo
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 Arrived on site to test unit for unit not draining. Test unit and can hear something stuck in the drain motor. Removed drain motor and found glass stuck in drain pump. Removed glass test unit and unit test good unit draining correctly and no leaks present at this time. Customer also asked about unit not drying. Test heating element and element working good advised customer to use rinse aid to help unit dry better job complete.
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
DRYER MAYTAG MEDB855DC4 "Arrived on site and found an error code for no L2 and restricted airflow, found harness to control board isn’t seated and after correcting power is correct. Found airflow exiting dryer is correct and recommended that vent be cleaned from the wall connection to the exterior of the home to prevent any further issues. No lint buildup found in cabinet at time of service, job complete"
Near Austin, TX 78739
Luis
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KRFC704FPS03 Arrived on site for water dispenser issue. Tested dispenser water flows after 2-3 times water reduces and stops. Installed reducing valve same issue diagnosed faulty valve. Ordering new valve. ; ordrng 1 8212547RP (TUBE WATER) and 1 W11114721 (CONTROL) and 1 W11312191 (VALVE) and 1 W11336586 (ORION BOARD)
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL ED5LHAXMT10 Arrived on site for no ice condition. Found icemaker motor failed due to broken injector blade. Replaced ice maker and all operations are now normal. All water connections are dry.
Near Georgetown, TX 78633
Lou
Job Details: 04/30/2019
RANGE WHIRLPOOL WML75011HZ2 "arrived on site to inspect microwave fan noise. Upon further inspection, turned the venthood fan on and immediately I could hear a rattling noise. I removed the unit from the wall and removed the top panel and found that the hood fan hosing was cracked. I removed ad replaced the hood fan and tested and the unit operated as designed. Montes t(e unit back on t(e wall and tested again ad it operated as designed. Job completed."
Near Temple, TX 76502
Joel G.
Job Details: 04/30/2019
WASHER MAYTAG MVWC465HW1 "Arrived on site to install parts ordered by previous tech. Ran diags, found no errror codes. Customer informed me noise comes when unit is in spin mode and gets out of balance. Ran unit with a full load of clothes, it filled, washed and spun out just fine. Informed customer that a piece of clothing is going to one side of basket and causing noise when unit goes into a spin. Shifting sound is also normal for actuator to do between spin and agitate modes. Informed customer of loading clothes properly, I leveled unit and drain is secure. Verified no water leaks at time of svc call."
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
COOKTOP WHIRLPOOL JGD8345ADB "Arrived on site and inspected the top and found left rear valve will not turn it all, left front burner is difficult to ignite, center front burner has a flame coming out of a rusted spot on cooktop surface below burner head. Will need a new cooktop surface for that module, new Venturis, an igniter, left side valves and a manifold for back up. Took multiple pictures.; ordrng 1 74004053 (sub 7432p073-60) and 1 7513P489-60 (manifold) and 1 WP2001F175-09 (cooktop) and 1 WP74005890 (IGNITER) and 1 WP7538P008-60 (venturi) and 1 WP7538P009-60 (venturi) and 1 WPY04100188 (valve-brnr) and 1 WPY04100188 (valve-brnr)"
Near Waco, TX 76710
Al
Job Details: 04/30/2019
WASHER WHIRLPOOL MVWB765FW3 Arrived to inspect washer not washing. Confirmed the complaint and attempted service test mode. The unit shut off after fill cycle and gave F5E2 LID LOCK ERROR.Ordering W10810403 Lid lock to complete the repair NEEDS MORE WORK ; ordrng 1 W10810403 (LID LOCK)
Near Killeen, TX 76549
Joel G.
Job Details: 04/30/2019
OVEN WHIRLPOOL WFE320M0EW2 Arrived on site to diagnose stove not baking. I verified 0 vac to the bake element. Faulty control board. Replaced co troll board and verified operations.
Near Bastrop, TX 78602
Steve C.
Job Details: 04/30/2019
BUILT IN COFFEE JENN-AIR JBC7624BS00 "Arrived on site To replace the grinder, infusion, and heater due to unit not dispensing coffee. Replacing infusion. And the unit is still not working properly. Found the unit has multiple components that have to be removed to gain access to the heater.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/30/2019
WASHER WHIRLPOOL WTW7500GW0 "Arrived on site and found power connection to washer is loose at control board, after reseating connection washer is now operating properly. Also found customer is using a surge protector on outlet and recommended removing this as it can cause electronic noise which can interfere with control board. No water leaks detected at time of service, job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
REFRIGERATOR/TOP GE GFD28GMLEES "Arrived on site for customer complaint of freezer door not staying closed/hard to close. I applied lubricant to the tracks/rails, unit tested good."
Near Austin, TX 78759
Wesley
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDTE204EWH Arrived on site and found unit with wheels missing bottom rack. Used 3 wheels to repair.
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
ICE MACHINE JENN-AIR JIM158XYRS1 "Arrived on site and inspected ice machine and found no water Filling reservoir. Inspected valve and found voltage is correct. Replaced incoming water valve and ice machine is now operating properly. No water leaks from connections at time of service, job complete"
Near Killeen, TX 76549
Joel G.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL ET1FHTXMQ04 "Arrived on site to diagnose small and hollow ice cubes. Found poor water pressure to the ice maker and coming out of the dispenser. Poor water pressure co,I gotta out of valve and water filter assy. Customer installed new water filter with no difference. I found poor water pressure coming from the water supply to fridge. Customer will need a plumber to repair water supply issue. Ice maker is corroding and recommended replacement, Verified no water leaks at time of svc call.; ordrng 1 4317943 (icemaker only)"
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT720PADW2 "Arrived on site for customer complaint of leak, found a bunch of suds in unit after running test cycle causing unit to leak. All seals, drain, and motor tested good. Advised customer to use less soap."
Near Round Rock, TX 78681
Jonathan
Job Details: 04/30/2019
MICROWAVE WHIRLPOOL WMH32519HV3 "Arrived on site for microwave turntable not working. Per diagnostics and tested microwave. Tested voltage to turntable and found present. Checked turn terminal connectors. Tested turntable resistance and found opened. Removed turntable and installed new. Tested operation, all tested good."
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site and replaced LED module in freezer after replacement all lights are again operating properly. No water leaks from connections at time of service, job complete"
Near Wimberley, TX 78676
Brandon
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL MFX2571XEM2 "Arrived on site for customer complaint of unit leaking, found leak coming from rear water valve. I could get house water valve to shut off, customer will need a plumber to replace the house shutoff valve before repairs can be performed.Part needed wpw10270395
Near New Braunfels, TX 78132
Kevin
Job Details: 04/30/2019
WASHER MAYTAG MVWB855DC3 "Arrived on site and found wash plate has a crack in it, replaced wash plate and ran a test cycle to confirm operations are correct. No water leaks from connections at time of service, job complete"
Near Robinson, TX 76706
Al
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL MDB8959SFZ4 Arrived to inspect dishwasher rack issues. Confirmed the complaint and removed and replaced the left and right tracks.Reassembled the unit and unit tested as designed.All water lines were dry at the time of service.
Near Harker Heights, TX 76548
Joel G.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to diagnose the fridge having damage to the freezer door. Found and electrical connector coming out from door and wire protector broken. Water line is severely kinked and entire frz door needs replaced. Found no water leaks at time of svc call.; ordrng 1 LW11037733AUTHO (dor-fip SS )"
Near Austin, TX 78759
Wesley
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived onnsite and repaired no drain dishwasher by removing drain tab from disposal. Unit is now operating as designed.
Near , TX 78628
Jonathan
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRT318FMDB05 "Arrived on site for refrigerator not cooling. Inspected unit and found frost buildup in freezer (see SD-QuickPic). Performed diagnostics mode and advanced defrost cycle. Found unit defrosting. Found gap in between liner and cavity(see SD-QUICKPIC). Filled gap with whirlpool approved food grade silicone. Tested operation, all tested good, no water leaks present."
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/30/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived on site for no ice condition. Found unit to have a very Noisey and failed compressor.Unit may need a condenser fan motor as well. The compressor was too loud for me to tell for sure if fan motor was running or not.;1 SF8404 (VALVE) and 1 W10843121 (drier-tube)
Near Kyle, TX 78640
Leonardo
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDF310PAAB2 "Arrived on site to test unit for unit not heating. Test unit and found unit giving f7e1 error no heat. Test heater and found heater opened, replaced heater test unit and unit test good. Heater is getting hot job complete."
Near Leander, TX 78641
James
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Arrived on site and tested operation. I found unit not cooling and compressor starts then the overload clicks and shuts compressor off. Installed new start device and tested operation. Compressor now running properly and unit beginning to cool. Instructed customer that the unit may take up to 24 hours to reach proper temp. Job complete
Near Taylor, TX 76574
Jonathan
Job Details: 04/30/2019
RANGE GE JGBS66REK3SS Arrived on site for range front left burner continues to sparks. Inspected valve and found switch not connected to valve correctly. Corrected switch and tested unit. All tested good.
Near Smithville, TX 78957
Steve C.
Job Details: 04/30/2019
WASHER MAYTAG MVWB765FW0 "Arrived on site to replace the suspension, drawer, and housing due to long fill error and weak suspension. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Manor, TX 78653
Joseph C.
Job Details: 04/30/2019
MICROWAVE KITCHENAID KMHC319ESS3 "Arrived on site for “shattered inner door glass” complaint. Inspected unit and found heat had shattered glass, while customer was convection cooking cornbread. Ordering inner door glass. ordrng 1 W11045518 (door-inner)"
Near Austin, TX 78703
Scott
Job Details: 04/30/2019
WASHER MAYTAG MVWB865GW0 Arrived on site for clothes tearing . Found sheet stuck under agitator . Removed sheet and instructed customer on proper loading . No water leaks detected at time of service . Job completed .
Near Austin, TX 78704
Wesley
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDFE204ESS1 Arrived on site and installed a new pump and motor. Existing motor failed. Unit is now operating as designed.
Near San Marcos, TX 78666
Robert
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDFE104DSS3 Arrived on job for complaints of no drain. Found hose at disposal blocked. Replaced hose and test. No leaks detected at time of service
Near Leander, TX 78641
James
Job Details: 04/30/2019
OVEN WHIRLPOOL WOD51EC0HS00
Near Austin, TX 78756
Scott
Job Details: 04/30/2019
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site for poor washing . Ran diagnostics and found wash motor had failed . Replaced sump and motor . Ran diagnostics , all checked good .no water leaks detected at time of service . Job complete ."
Near Hutto, TX 78634
Jonathan
Job Details: 04/30/2019
REFRIGERATOR MAYTAG MFI2570FEZ06 "Arrived on site to install previous diagnosed parts. Removed damaged back and cord. Installed new cord and backing. Tested operation, all tested good. No water leaks present."
Near Austin, TX 78703
Leonardo
Job Details: 04/30/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived on site to test unit to test unit for unit not getting to temp. Test unit and found unit under heating by 9 degrees. Calibrated oven to +10 degrees job complete
Near Austin, TX 78748
Scott
Job Details: 04/30/2019
RANGE WHIRLPOOL WFG525S0HS1 "Arrived on site for dented control panel . Replaced panel , all checked normal . No gas leaks detected at time of service . Job complete ."
Near Bastrop, TX 78602
Steve C.
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Arrived on site to replace the ice maker, ice door and auger due to not dispensing ice and ice maker broke. Replaced all parts and tested the unit. Unit works properly and all water connections were dry at the time of service."
Near Round Rock, TX 78681
Jonathan
Job Details: 04/30/2019
MICROWAVE WHIRLPOOL WMH53521HZ3 Arrived on site for microwave vent lamp not working. Performed diagnostics and tested voltage to lamp housing. Found no voltage. Checked at control and found not sending voltage to lamp. Removed control and installed new. Tested light and heating operation. All tested good.
Near Waco, TX 76705
Al
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Arrived to inspect refrigerator with door issues. Confirmed the complaint and removed the mullin. I reheated the gasket and made sure there was constant contact with cabinet and gasket.Reassembled the unit and unit not works to customers satisfaction.JOB COMPLETE
Near Austin, TX 78723
Joseph C.
Job Details: 04/30/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site for “leaking heat into cabinets” complaint. Inspected unit and found plastic ware in drawer, directly below oven. Oven cabinet has big square hole in bottom, that can release a lot of heat into drawer area. Instructed customer to keep only glass, metal and ceramic items in lower drawer. Unit is performing as designed."
Near Leander, TX 78641
Lou
Job Details: 04/30/2019
DISHWASHER WHIRLPOOL WDF520PADM7 "arrived on site to inspect dishwasher leaking. Upon further inspection, I found a small puddle of water in front of the unit. Placed the unit in diagnostics with no error codes showing. Unit operated as designed, but I found that the door gasket is torn on the right side near the bottom of the gasket. Also found where the gasket was not secured and sealing properly at the bottom corner of the tub. I removed and replaced the gasket and tested and unit operated as designed. No water leaks observed at the end of service, job completed."
Near Round Rock, TX 78665
Jonathan
Job Details: 04/30/2019
DRYER GE GTDP520ED0WW "Arrived on site for dryer not starting cycle. Performed diagnostics mode tested unit. Gained access to door switch. Tested switch resistance and found no closing. Removed failed switch and installed new. Tested operation. Recommend to have dryer vent cleaned. All else tested good.
Near Canyon Lake, TX 78133
Kevin
Job Details: 04/30/2019
REFRIGERATOR WHIRLPOOL WRX735SDHB00 "Arrived on site and found the left slide rail has failed. After replacing drawer will now close and seal properly. No water leaks from connections at time of service, job complete."
Near Bertram, TX 78605
Cliff
Job Details: 04/30/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site to replace previously ordered parts. Replaced all parts and tested unit. Found all is working properly at this time. No leaks were found at time of service.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/29/2019
WASHER WHIRLPOOL WETLV27HW0 Arrived on site and inspected washer dryer combo and found motor will not turn during a diagnostic cycle. Found harness to motor is not connected, after reattaching motor it will now turn. confirmed all other functions are operating properly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78701
Wesley
Job Details: 04/29/2019
WASHER WHIRLPOOL WET4027HW0 Arrived on site and found unit operating as designed. Customer complaint of standing water smell. Found drain operating. Unit has never been used except for install test. All checks good.
Near New Braunfels, TX 78130
Kevin
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDF130PAHS0 "Arrived on site for noisy during the drain cycle, inspected dishwasher and found debris making contact with drain pump impeller, after clearing dishwasher is now operating properly. No water leaks from connections at time of service, job complete"
Near New Braunfels, TX 78130
Kevin
Job Details: 04/29/2019
RANGE AMANA AGR5330BAS3 "Arrived on site and found Oven bulb is out, found prescreened bulb has separated from base And glass has broken. customer has a new bulb and was able to correct oven, job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/29/2019
DRYER GE GTD033EASK0WW "Arrived on site for customer complaint of unit making clicking noise, found noise coming from motor and blower assembly, ordering part. ; ordrng 1 WE17X24535 (MOTOR AND BLOWER)"
Near Austin, TX 78738
Brandon
Job Details: 04/29/2019
DISHWASHER KITCHENAID KUDE70FXSS4 "Arrived on site for customer complaint of unit leaking, found leak coming from sump, I replaced sump, unit tested good.
Near Pflugerville, TX 78660
Jonathan
Job Details: 04/29/2019
REFRIGERATOR GE GIE18GSHERSS Arrived on site for refrigerator not cooling. Performed diagnostics and found unit not cooling. Gained access to compressor and found compressor running. Found access valve on compressor and filter drier. Found seal system failure. Will need to replace evaporator and compressor.1 TJAF120 (ACCESS VALVE) and 1 WR86X10095 (dryer) and 1 WR87X20936 (COMPRESSOR) and 1 WR87X21168 (EVAPORATOR )
Near San Marcos, TX 78666
Leonardo
Job Details: 04/29/2019
RANGE WHIRLPOOL WFE540H0ES2 Arrived on site to replace terminal block and main harness. Replaced all parts test unit and unit test good Job complete.
Near Round Rock, TX 78681
Joel G.
Job Details: 04/29/2019
DRYER WHIRLPOOL WGD8000DW4 Arrived on diagnose dryer clicking. Verified with customer which clicking noise it is and explained to customer that this sound is completely normal. Click is coming from coil engaging to allow gas flow to igniter. Verified temps and informed customer of regular venting cleaning and fire hazards.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Arrived on site to diagnose a refrigerator that is not responding to controls. Hard reset unit and tested all functions and found all is functioning properly at this time. No leaks were found at time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/29/2019
WASHER GE GFWH1200H1WW Arrived on site for unit that would not start. Inspected unit and found that the physical start button was jammed. Open control panel area and Unjammed the start button. Unit now starts properly with no leaks.
Near Killeen, TX 76542
Al
Job Details: 04/29/2019
DISHWASHER KITCHENAID KDTE304GPS0 Arrived to install previously ordered part. Removed and replaced the pump and motor.Reassembled and unit tested as designed.No water leaks observed at the time of service.JOB COMPLETE.
Near Leander, TX 78641
James
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL GI6SARXXF02 Arrived on site and found unit making noise I found the valves in filter head have failed causing issue. Installed new filter head and tested. Unit working properly and all water connections dry at time of service. Job complete.
Near Georgetown, TX 78633
Thomas L.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WOC54EC0AS00
Near Austin, TX 78717
Lou
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave vent hood light. Upon further inspection, I found the venthood light on, but the control display showed it to be off. Customer had an LED light in the housing. I advised the customer that the LED’s won’t work in this unit. . I replaced the current bulb and the light still did not turn off. I tested voltage at the housing and when the display showed the light to be off, it was still showing 122V. I ad vises the customer of my findings and removed the bulb so it wouldn’t burn out. I am ordering the main control ; ordrng 1 W11342846 (CNTRL-ELEC)"
Near Del Valle, TX 78617
Joseph C.
Job Details: 04/29/2019
FREEZER MAYTAG MZF34X16DW04 "Arrived on site for “no cooling” complaint. Inspected unit and found that customer had unplugged and plugged unit back in and it started cooling, again. This indicates a faulty control. Removed and replaced control. Unit is performing as designed. No leaks detected, at time of service."
Near Round Rock, TX 78665
Steve C.
Job Details: 04/29/2019
WASHER MAYTAG MVWC565FW2 Arrived on site for the unit will not lock. Tested the unit and found the lid not close. Removed the top lid and adjusted the latch to open. Calibrated the unit and unit works properly. All water connections were dry at the time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "arrived on site to inspect refrigerator noise. Upon further inspection, I found the unit not level and when the condenser fan came on, I could hear the condenser vibrating on the bottom bracket under the unit. I positioned the unit in its place then leveled the unit. I adjusted the condenser and the vibration noise stopped. I advised the customer of my findings and repairs. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 04/29/2019
WASHER WHIRLPOOL WTW8000DW5 "arrived on site to inspect washer error code. Upon further inspection, I found the unit with the water hoses disconnected, but the unit plugged in. I placed the unit in diagnostics and it showed error code F6E2-communication error control not communicating with UI. I cleared the code and attempted to run diagnostics, but the UI only beeped when trying. I verified voltage to the control and found the diagnostic LED flashing. I tested the UI activation and decoder and it passed. I removed and replaced the main control and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near San Marcos, TX 78666
Leonardo
Job Details: 04/29/2019
RANGE WHIRLPOOL WFE515S0ES0
Near Georgetown, TX 78628
Thomas L.
Job Details: 04/29/2019
COOKTOP WHIRLPOOL JED8230ADB16 Arrived on site for right rear burner not operating properly. Tested unit and found that the right rear burner only worked on high. The right rear burner switch was defective. Replaced right rear burner switch and tested. All burners now operate properly.
Near Hutto, TX 78634
Jonathan
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for microwave interior light no going off or dimming. Performed diagnostics and inserted incandescent lamp. Tested and found light stuck in on position. Tested at control and found failed control. Will need to replace control. ; ordrng 1 W10824822 (CONTROL )"
Near Austin, TX 78749
Leonardo
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL WDF320PADW0 Arrived on site to test unit for no power. Test unit and found bad control board and bad drain pump and bad sump and motor.
Near Austin, TX 78723
Joseph C.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "Arrived on site for “not cooling” complaint. Inspected unit and found compressor hot to the touch. Not cooling and no frost pattern. Spoke with techline and instructed to order new uv drier and refill unit. Ordering new compressor and evaporator, as well. Will need to be two hour sealed system tech call. No leaks detected, at time of service.; and 1 W11122867 (evaporator) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)"
Near Austin, TX 78731
Paul
Job Details: 04/29/2019
DRYER WHIRLPOOL WGD8200YW1 Arrived onsite for the dryer not heating and drying the clothes. I found the dryer heating and venting properly. I entered diagnostics and found no error codes. I did a moisture sensor test and the sensors test good. I found the dryer leaning to the rear and clothes not contacting the sensor bars on a small load. I explained to the customer that we need to adjust the leveling feet to correct this and will take care of it on the return visit. I found the idler squealing badly. The unit needs a rebuild kit. ; ordrng 1 4392067 (REPAIR-DYR) and 1 WP8547157 (BELT)
Near Austin, TX 78745
Scott
Job Details: 04/29/2019
WASHER ROPER RTW4516FW2 "Arrived on site , replaced basket . Ran diagnostics no error code, all checked normal . No water leaks detected at time of service. Job complete ."
Near Austin, TX 78748
Robert
Job Details: 04/29/2019
WASHER MAYTAG MHW3505FW1 Arrived on job to replace tub. Inspected tub and found cracked. ; and 1 W10901030 (tub-outer)
Near Wimberley, TX 78676
Brandon
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WOC97ES0ES02 "Arrived on site for customer complaint of unit not powering on, found power supply issue, L1 had no power coming into unit."
Near Burnet, TX 78611
Cliff
Job Details: 04/29/2019
RANGE WHIRLPOOL WEE510S0FS2 Arrived on site to diagnose a range with a dented panel. Found panel dented on right side. Replaced panel and tested unit. Found all is functioning properly at this time.
Near Marble Falls, TX 78654
Cliff
Job Details: 04/29/2019
DISHWASHER WHIRLPOOL KUDK03FTSS3 arrived on site to diagnose a dishwasher that is not draining. Found pump clogged causing no water to enter drain line. Cleaned pump assembly and tested unit. Found all is functioning properly at this time
Near Austin, TX 78727
Tyler B.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "Arrived on site for dead unit, found fuse good, only had one interlock set supplied, will need to return with other intlock and possible control. ) and 1 W11252186 (interlock) and 1 W11342846 (CONTROL )"
Near Burnet, TX 78611
Cliff
Job Details: 04/29/2019
MICROWAVE KITCHENAID KEMS308SSS05
Near Austin, TX 78721
Joseph C.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "Arrived on site for “freezing in fresh foods section” complaint. Inspected unit and found faulty user interface and diffuser. Ordering new interface and diffuser. No leaks detected, at time of service.; ordrng 1 W11239666 (USER INTERFACE)"
Near Austin, TX 78704
Wesley
Job Details: 04/29/2019
DRYER GE GTD33EASK0WW Arrived onnsite and found that door switch adjustment corrected no start symptom and unit is now operating as designed.
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH31017HS2
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/29/2019
RANGE WHIRLPOOL WFC310S0EB3
Near Pflugerville, TX 78660
Steve C.
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRS325SDHB01 Arrived on site for the unit is not cooling or freezing. Found all the fans are working properly. Found the unit is not going into diagnostics due to the control board is defective. Will need to order the control board. The unit is currently turned off.; ordrng 1 W11174836 (CONTROL)
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/29/2019
MICROWAVE KITCHENAID KMBS104ESS02 "Arrived on site to replace door, found arm has a rivet and needs to be ordered to complete repair, ordering part. ; ordrng 1 WPW10128850 (arm)"
Near Kyle, TX 78640
Kevin
Job Details: 04/29/2019
REFRIGERATOR JENN-AIR JFFCC72EFP00
Near Austin, TX 78748
Luis
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Arrived on site for door issues. Found stainless steel peeling off door as if paint. Defective from manufacturing process of stainless steel called tech support per tech support defect in manufacturing and will need new door. Installed new door
Near Round Rock, TX 78665
Steve C.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site for the unit is not venting properly. Tested the unit and unit is venting properly. Called Whirlpool Kurt and advise unit is working properly
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/29/2019
RANGE WHIRLPOOL WFE515S0EB1 "Arrived on site for customer complaint of unit not heating properly, found bake and broil element to be good, sensor to be good, found control not sending power to bake element, I replaced control, unit tested good."
Near Liberty Hill, TX 78642
Cliff
Job Details: 04/29/2019
REFRIGERATOR MAYTAG MSC21C6MFZ00 Arrived on site to diagnose a refrigerator that is not producing ice.Repaired wiring and added extra lengths of wire for strain support. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.
Near Dripping Springs, TX 78620
Brandon
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for customer complaint of noise issue, I could not duplicate noise at time of service,
Near Marble Falls, TX 78654
Cliff
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID WRV986FDEM01 Arrived on site to diagnose a refrigerator that is not cooling. Found compressor inverter control and power supply board shorted. This is causing complete inoperation of compressor in unit. Both controls will need to be replaced to complete repairs.ordrng 1 W11087200 (invrtr-box) and 1 WPW10624574 (cntrl-elec)
Near Temple, TX 76502
Joel G.
Job Details: 04/29/2019
MICROWAVE WHIRLPOOL WMH31017HB0 Arrived on site to install previously diagnosed parts. Verified burnt filter board and fuse replaced. Other parts are fine and don’t need installed. Previously replaced interlock switches and main control board since they were also shorted out. Verified operation and verified no microwave leaks at time of svc call.
Near Austin, TX 78746
Leonardo
Job Details: 04/29/2019
RANGE KITCHENAID KGSS907SSS03 Arrived on site to test unit for unit giving f4e1 error. Code means to replaced appliance manager. Will order new AM board Ordering new AM board WP9762774 ; ordrng 1 WP9762774 (APPLIANCE MANAGER)
Near Austin, TX 78746
Robert
Job Details: 04/29/2019
DRYER WHIRLPOOL LE7810XPW0 Arrived on job for complaints of not drying properly. Found the vent blocked. Dryer working properly.
Near Austin, TX 78732
Luis
Job Details: 04/29/2019
REFRIGERATOR WHIRLPOOL KSSC48QMS00 "Arrived on site for cooling issue. Found uv dye on heater pan and heat exchanger,prev company damaged evaporator. Installed new heater pan,heat exchanger and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly . Customer provided evaporator and heater pan
Near Austin, TX 78735
Robert
Job Details: 04/29/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 Arrived on job for complaints of not cooling. Ran diagnostics and no fan operation. Called TEC line and they recommend replacement of control box.. ; ordrng 1 WPW10468941 (contrl-box)