Service History 810

Near Marble Falls, TX 78654
James
Job Details: 10/08/2019
DRYER MAYTAG MED3500FW0 Arrived on site and installed new inner door. I found when unplugging unit that the outlet separated at the wall. Instructed customer of issue with outlet and recommended having an electrician replace the outlet. I found heater incorrectly packaged and will need to reorder. ; ordrng 1 WP8544771 (element)
Near Austin, TX 78735
Robert
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE254EWH1 Arrived on job for complaints of not cleaning and noise. Found the motor sump leaks. Replaced sump and test. No additional leaks detected at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 10/08/2019
RANGE GE JB645RK4SS "Arrived on site for “broken cooktop” complaint. Per my previous diagnosis, removed and replaced cooktop. Had not noticed that right front burner had been compromised, due to falling pieces of cooktop glass. Ordering new right front burner. Office to set return schedule.; ordrng 1 WB30X24111 (range radiant elemen)"
Near Kyle, TX 78640
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Arrived on job for complaints of no ice. Ran diagnostics and icemaker failed. Replaced icemaker and re test. No leaks detected at time of service.
Near Bee Cave, TX 78738
Andy
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site for washer not operating properly. Tested and inspected unit and found failed control. Ordering part. Office to schedule as control is expart. No water leaks present at time of service.; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W11334214 (CONTROL )
Near Bee Cave, TX 78738
Andy
Job Details: 10/08/2019
DRYER WHIRLPOOL WHD3090GW0 Arrived on site for dryer not drying. Tested and inspected unit and found failed control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Marble Falls, TX 78654
James
Job Details: 10/08/2019
RANGE KENMORE 665.950021 Arrived on site and tested operation. I found the lights for the cooktop are indicating hot surface. Tested bake cycle and found unit preheated to 350 in 7 minutes and tested broiler and found element heating properly. All functions of unit test good and no repairs recommended at this time.
Near Kyle, TX 78640
Brandon
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for customer complaint of unit frosting in freezer, found signs of air leak, sealed compartment, unit tested good at time of service."
Near Hutto, TX 78634
Thomas L.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site for no cool condition. Found that the freezer door gasket is failing in the top right corner allowing frosting and poor air circulation. Will order new gasket and replace.; ordrng 1 W10407216 (gasket-fip)
Near Austin, TX 78746
Wesley
Job Details: 10/08/2019
OVEN WHIRLPOOL WFE515S0ES1 Arrived on site and repaired broken hinge with kit. Unit is now operating as designed.
Near Austin, TX 78753
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Arrived on site for “noisy operation” complaint. Inspected unit and found freezer thermistor to be faulty. Removed ice that was encasing evaporator. Removed and replaced thermistor. Unit tests good. No leaks detected, at time of service."
Near Austin, TX 78732
Andy
Job Details: 10/08/2019
DRYER WHIRLPOOL WED7500GW0 Arrived on site for dryer not operating properly. Checked for error codes and found none. Tested operations and tested good. Tested sensors and tested good. Called tech line and spoke with Steve (SR# 7726049053) Made aware of stated issues and what was found. Was instructed that unit is operating as designed. Instructed customer on use and care and practice for best performance. No repairs are needed at this time.
Near Georgetown, TX 78633
Al
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUIX505ESS1 Arrived to install previously ordered parts.Removed and replaced the pump and valve.Tested the unit and unit began filling and harvesting ice.All water lines were dry at the time of service.Job complete .Job complete
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2019
TRASH COMPACTOR KITCHENAID KUCS03FTSS Arrived on site and tested operation. I found that when the ram bottoms out the unit begging making a loud skipping gear sound. Pulled unit and inspected. I found drive gear has broken. Installed new kit and tested operation. Unit tests good. Job complete
Near Leander, TX 78641
Jonathan S
Job Details: 10/08/2019
DISHWASHER GE PDT760SSF0SS "Arrived on site to install previous diagnosed part. Gained access to switch assembly and removed failed switch and installed new. Performed diagnostics mode and tested drying and drain operation. All tested good, no water leaks detected.
Near Austin, TX 78758
Cliff
Job Details: 10/08/2019
DRYER WHIRLPOOL MGDB835DW4 Arrived on site to diagnose a dryer that is not turning on properly. Found control panel not registering properly at start button. Replaced control panel overlay and tested unit. Found all is working properly at this time.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/08/2019
DRYER MAYTAG MEDB855DC4 Arrived onsite to install new control and element to dryer from prior visit’s diagnosis. Removed and replaced both element and control. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Kyle, TX 78640
Robert
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW72HEDW Arrived on job for complaints of no power. Removed top and found 120v to control but no light on control. Replaced control. After replacement test operation all good
Near Austin, TX 78758
Cliff
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washing machine that will not cycle. Found unit running properly and diagnostics but not in normal cycles. This is due to shorted controls. Replaced console control and found no change. Unit will need timer/cycle control to complete repairs. ; ordrng 1 W11334214 (TIMER/CONTROL)
Near Austin, TX 78731
Tyler B.
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDTE204DSS0 "Arrived on site for unit leaking. Found u it leaking from diverter motor. Removed and replaced pump and motor and tested good, no leaks on site"
Near Austin, TX 78758
Cliff
Job Details: 10/08/2019
DISHWASHER LG LDF5545ST.ASTEEUS Arrived on site to diagnose a dishwasher that is not turning on properly. Tested unit and found failed control panel. Replaced panel and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Waco, TX 76710
Chase
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUIC15PHZS "Arrived on site complaint was unit would not make ice and when it did make ice the ice was very runny. Pull the front cover off the unit was extremely hot couldn’t even touch it needs a sealed system bad compressor ; ordrng 1 3HOURS and 1 W10124096 (fan,motor) and 1 W10218037 (evaporator) and 1 W10843121 (filter dryer) and 1 WPW10605286 (compressor)"
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "arrived on site to install previously diagnosed and ordered parts. Per the previous techs findings, I removed and replaced the the UI and HV Control and tested the unit. The ice maker began to harvest and dispensed water into the tray. Unit operating as designed. No water leaks observed during service, job completed."
Near Austin, TX 78758
Tyler B.
Job Details: 10/08/2019
OVEN FRIGIDAIRE FGB24L2ABA "Arrived on site for unit not heating, found igniter failed, replaced igniter and tested good no leaks on site.
Near Austin, TX 78739
Robert
Job Details: 10/08/2019
WASHER WHIRLPOOL MVWB855DC3 Arrived on job to replace basket. Found gearcase leaks and suspension rods weak. Replaced all three and tested. No leaks detected at time of service.
Near Georgetown, TX 78633
Al
Job Details: 10/08/2019
OVEN WHIRLPOOL WFG320M0BB2 Arrived to inspect gas range temperature issues.Tested unit with temperature sensor and temperature readings were slightly off.I Calibrated the unit and unit began operating and heating properly.Job complete
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
WASHER MAYTAG MVWC360AW0 "arrived on site to inspect washer leaking. Upon further inspection, the customer advised that they ran a wash cycle and found water leaking from underneath and coming out the front of the unit. I tested the gearcase by spinning the basket by hand and could hear the gearcase making a loud grinding noise. I tilted the unit back and found old oil residue from the gearcase. I removed and replaced the gearcase and cleaned up the other components and calibrated the unit. I placed the unit in diagnostics showing no error codes and tested. Unit operated as designed. No water leaks observed during service, job completed."
Near Georgetown, TX 78628
Thomas L.
Job Details: 10/08/2019
DRYER KENMORE 110.7085299 Arrived on site for no heat condition. Found burner would come on one time and then not again. Found burner to have a defective gas valve coil. Cannot do repair because the customer has no gas shut off for the dryer. Customer will locate a way to turn off the gas and call us backN
Near Kyle, TX 78640
Brandon
Job Details: 10/08/2019
DRYER WHIRLPOOL WED92HEFW2 "Arrived on site for customer complaint of unit making noise and complaint of last tech not hooking vent hose back up properly. I reconnected vent hose, unit tested good at time of service."
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KFXS25RYMS5 Arrived on site for unit leaking water. The customer informed me that it has not leaked for a number of days already. . Checked unit inside could find no signs of water leaks or ice. Could find no signs of water on the floor of the home either. Everything was dry.
Near Austin, TX 78705
Wesley
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Arrived onnsite and replaced the start device. But compressor would still short out and fail to kick over. Same symptom as typical start device failure. Rider compressor due to compressor failure symptom. Weighed 2 hours. ; ordrng 1 2HOURS and 1 TJ90SF8404 (ACCESS VALVE) and 1 WPW10143759 (dryer) and 1 WPW10507886 (compressor)
Near Temple, TX 76502
Chase
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF330PAHW2 Arrived on site and install heater and sensor ran unit everything work great all lines are dry
Near Waco, TX 76708
Chase
Job Details: 10/08/2019
WASHER MAYTAG MVWB835DW4 Arrived on site washer will not turn on at all found Error code in the system for UI replaced the part ran unit everything tested good all lines are dry
Near Austin, TX 78727
Tyler B.
Job Details: 10/08/2019
DRYER MAYTAG MEDX655DW1 "Arrived on site for unit noisy. Ran unit and was thumping. Removed drum and found bearing bad in roller, replaced rollers and pulley for repair kit and tested good."
Near Austin, TX 78737
Luis
Job Details: 10/08/2019
ICE MACHINE JENN-AIR JUIFX15HX00 "Arrived on site for no ice. Ran diagnostics weak water flow to reservoir,removed valve same weak water flow,slightly removed unit from enclosure,ran diagnostics good water flow. Diagnosed water line kinked behind unit unable to fully remove unit,customer will need to have installers correct issue with water line being kinked from installation"
Near Nolanville, TX 76559
Arthur B.
Job Details: 10/08/2019
DRYER MAYTAG MEDB835DW4 "Arrived onsite to install new control and harness to dryer. Removed and replaced all parts. Reassembled and tested. Unit now powers on, heats and tumbles as designed. No other issues found."
Near Austin, TX 78705
Wesley
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW75HEFW0 Arrived on site and replaced control. All checks good. Unit is now operating as designed.
Near Austin, TX 78731
Tyler B.
Job Details: 10/08/2019
DRYER LG DLE3170W "Arrived on site for unit with damaged lint screen, replaced guide grille and lint screen and tetsed goodGuide and screen
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2019
ICE MACHINE KITCHENAID KUID508ESS0 Arrived on site and tested operation. I found ice bin full of ice and customer had to turn off to keep from over filling. Placed temp probe against bin thermistor and measured 33 degrees. Ohmed thermistor and found resistance of 5.4k ohms and should be above 8.4k when colder than shut off of 37 degrees. Unit has failed thermistor. Installed new thermistor and tested operation. Unit tests good. Job complete
Near Austin, TX 78717
Jonathan S
Job Details: 10/08/2019
VENTHOOD UNKNOWN WVU37UC6FS0 Arrived on site for vent hood motor not operating. Performed diagnostics and tested operation. Found voltage within range to blower. Removed fan and found mounting screw interfering with blower. Corrected mounting screw and tested operation. Found all tested good.
Near Austin, TX 78747
Leonardo
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF550SAHS Arrived on site to replace screw and nut on door handle. Replaced and secured new screw and nut to door handle. Tested unit for handle holding secured to door. Unit test good at this time.job complete
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KSSC48QVS02 "arrived on site to inspect built-in refrigerator with no power. Upon further inspection, the customer advised that another company had replaced the control with a refurbished part and the unit still does not operate. When I removed the doghouse front cover and switch mont, I found that the switch was burnt out (photos). I tested voltage at the switch and it showed 125V. I advised the customer of my findings I am ordering the switch and will return with the control kit. No water leaks observed during service.; ordrng 1 WP2266802 (switch)"
Near Jonestown, TX 78645
James
Job Details: 10/08/2019
WASHER WHIRLPOOL WTW5000DW1 "Arrived on site and cut hub off of basket and drove seized drive shaft through the basket. Installed new gear case, cam, actuator, basket and wash plate. Ran calibration and auto diagnostics. Unit tests good. Job complete"
Near Buda, TX 78610
Luis
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL AFI2538AES4 "Arrived on site for no cool. Found compressor and fans running no frost pattern on evaporator. Removed compressor cover,checked tubing found slight noise from cap tube,wiggled cap tube found cap tube snapped in liner.
Near Austin, TX 78746
Tyler B.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Arrived on site for unit not cooling. Found evap with no frost pattern small frost on one line, unit will need compressor and evaporator to complete repair ; ordrng 1 CNOTE (OFFICE RS) and 1 CNOTE (2HR WINDOW ) and 1 TJ90SF8404 and 1 W10858281 (evaporator) and 1 W11125124 (compressor) and 1 WPW10143759 (dryer)"
Near Buda, TX 78610
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on job for complaints of frost in freezer wet mullion and ice clumped. Ordered gasket for frost. Ordered separate for ice clumping. Changed mullion setting in diagnostics. ; ordrng 1 W10897938 (gasket-dor) and 1 W11244274 (SEPARATE )
Near Austin, TX 78745
Scott
Job Details: 10/08/2019
DRYER WHIRLPOOL WED4850HW0 "Arrived on site for long dry times. Used airflow kit and determined air restriction, dryer is flushing properly but has poor airflow. No lint buildup at time of service. Job complete . Did recommend a customer to have it cleaned to the exterior."
Near Temple, TX 76504
Chase
Job Details: 10/08/2019
FREEZER WHIRLPOOL WZC3122DW01
Near , TX 78610
Leonardo
Job Details: 10/08/2019
RANGE WHIRLPOOL WFG515S0ES1 "Arrived on site to test front burner not igniting. Tested unit and found clogged orifice and dirty ignitor. Cleared orifice from debris removed burner head cleaned ignitor with wire brush, reinstalled burner head. Test unit. Unit test good. Job complete."
Near Hutto, TX 78634
Thomas L.
Job Details: 10/08/2019
DISHWASHER KITCHENAID KUDS03FTPA3 Arrived on site for noisy operation. Tested unit to find that it would fill and drain but would not wash. Will order and replace wash motor. Note that the customer has some elaborate trim work to remove before we return. Can here wash motor trying to start. ; ordrng 1 WPW10084141 (cntrl-elec)
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRR56X18FW01 "Arrived on site at Life springs Church for refrigerator not cooling. No answer on doors or phone. Left a voicemail and requested to return call. A lady arrived, by the name of Marylou and allowed me in to service refrigerator. Inspected unit and work area. Found temperature at 65°. Measured amp draw from compressor and found leak in sealed system. Will need to replace compressor, evaporator and filter drier. Will need authorization to complete repair. ; ordrng 1 W10177049 (DRIER) and 1 W10858281 (EVAP) and 1 W11034254 (COMPRESSOR )"
Near Canyon Lake, TX 78133
Brandon
Job Details: 10/08/2019
MICROWAVE WHIRLPOOL WOC54EC0AS03 "Arrived on site for customer complaint of microwave section not working, found error code in diagnostic mode Microwave Appliance Manger Board Error. I found unit would turn on, but fan and turn table would not activate, I replaced MAM Control Board, fan and turn table were now working, but no heat still.
Near Austin, TX 78704
Wesley
Job Details: 10/08/2019
REFRIGERATOR MAYTAG MSC21C6MFZ Arrived on site and replaced dented freezer left side door. All checks good. Unit is now correct.
Near Austin, TX 78749
Luis
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Arrived on site for cooling issue powered unit on found unit would power on for a couple min then shut off,diagnosed faulty control. Installed new control powered unit on,unit stayed on and cooling"
Near The Hills, TX 78738
Luis
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFC604FSS00 "Arrived on site for cooling issue in fresh food. Found fresh food evaporator incased in ice per service pointer W11329116B defrosted fresh food evaporator,secured thermistor to correct location on suction line using a zip tie installed new cover,installed updated control board,changed defrost setting to basic.
Near Bell, TX 76502
Arthur B.
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived onsite for customer complaint of dishwasher not starting. Tested unit and found receptacle has no voltage. Tested with another plug and unit works as designed. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78754
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Arrived on site for “gaps in in door” complaint. Inspected unit and found huge gap between lower right portion of unit, between cabinet and liner. Door had been sitting crooked, in relation to cabinet. Sealed huge gap between cabinet and liner. Adjusted lower hinge to allow door to set squarely, in cabinet. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78758
Paul
Job Details: 10/08/2019
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer with error codes. Mr stated it won’t start. I found the UI shorting out keeping the control lock on. I replaced the control panel and tested the unit. The unit is working as designed. Call complete.
Near Austin, TX 78747
Luis
Job Details: 10/08/2019
REFRIGERATOR MAYTAG MFX2570AEM4 "Arrived on site for no ice. Found icemaker not running through a forced cycle. Diagnosed a faulty icemaker. Installed updated icemaker kit,powered unit on icemaker ran through a cycle and filled with water.
Near Lakeway, TX 78738
Luis
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KUDF204ESB00 Arrived on site for door issues. Found support clip not staying attached to drawer causing clip and harness to hang and get caught hole closing drawer. Ordering clip and tape support. ; ordrng 1 W10205081 (TAPE) and 1 W10622013 (CLIP)
Near Austin, TX 78704
Wesley
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on site and found unit operating as designed in diagnostics but would not perform in regular cycles. Replaced control. Unit is now operating as designed.
Near Austin, TX 78745
Leonardo
Job Details: 10/08/2019
DISHWASHER MAYTAG MDB4949SDM2 Arrived on site to test unit. Found that unit had debris stuck in drain motor. Removed debris from drain motor. Test unit. Unit working at this time with no issues. Job complete
Near Austin, TX 78758
Paul
Job Details: 10/08/2019
DRYER WHIRLPOOL WED560LHW0 Arrived onsite for the dryer that is noisy and the unit turns on by itself. I tested the dryer and found the flex hose causing the noise. I adjusted it to correct the issue. I tested the control panel in diagnostics and found all the selections responding properly. When I tried running the auto test I found the control panel locking up and shutting the functions down except for the power button. The UI needs to be replaced. Ordering c-notes.; ordrng 1 C-NOTES
Near Marble Falls, TX 78654
James
Job Details: 10/08/2019
RANGE KITCHENAID KDRS407VSS05 Arrived on site and tested operation. I found front right burner has large yellow flame. I also found both right burners and rear left burners not adjusting to low. Verified proper orifices and conversion. I found choke tube not seated into front right burner and corrected. Adjusted burners and tested. Unit tests good. Job complete
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
COOKTOP KITCHENAID KCED600GSS00 "arrived on site to install previously diagnosed and ordered parts. Upon arrival, I had the customer sign the waiver of damages from lifting glass cooktop. I raised the cooktop and rested it on my supports and removed the glass cooktop and replaced it with the new part. I placed the seal along all four sides and the lowered the unit back into place. I placed the new bezels (5) on the unit then taped the downdraft vent tube with foil tape. Tested the unit and it operated as designed. Job completed."
Near Horseshoe Bay, TX 78657
James
Job Details: 10/08/2019
DISHWASHER KITCHENAID KDPE234GPS0 Arrived on site and tested operation. I found fault for failed motor. Tested and found motor not running. Installed new sump assembly and tested operation. Unit tests good. Job complete
Near Leander, TX 78628
Jonathan S
Job Details: 10/08/2019
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site for dishwasher not drying and odder issues. Inspected unit and work area. Customer stated that she did not receive user care guide. Found door rubbing left side of frame. Found no rinse aid in dispenser. Measured incoming water temperature and found within range. Performed diagnostics mode and no error codes. Monitored test cycle and measured amp draw to element. Found 7.2 amps to heater. Checked for hot temperatures from element at end of test cycle. Leveled unit and tested door operation. Emailed customer user care guide and water softener. All tested good, no water leaks detected."
Near Temple, TX 76501
Arthur B.
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KRFC704FBS02 "Arrived onsite to install new compressor to French door refrigerator from prior tech’s diagnosis. Removed compressor and installed new non UV drier,Process Stub and compressor using braising methods. Vacuumed unit down -25 using oil less gauges. Charged unit with 4.55oz of R134a refrigerant. Powered up unit. Unit began cooling as designed. Advised to wait 24hrs prior to inserting food. All water connections were dry at time of services."
Near Georgetown, TX 78628
Al
Job Details: 10/08/2019
REFRIGERATOR MAYTAG PTB195LGRW Arrived to inspect refrigerator not cooling.I removed the rear panel and discovered the compressor was burning hot to the touch.Confirmed this would be a compressor/ sealed system repair.Job complete.
Near Austin, TX 78717
Lou
Job Details: 10/08/2019
WASHER WHIRLPOOL WFW5620HW0 arrived on site to inspect washer latch. Upon further inspection, I found the unit showing error code F5E3. I cleared the code and when I went to close the door, the door would not stay closed. This unit is a stacked unit; therefore, I removed the bellow and removed the door lock and found it broken. I removed and replaced the latch and tested the unit and it operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Wesley
Job Details: 10/08/2019
REFRIGERATOR KITCHENAID KSSC42QTS00 Arrived onnsite and found symptoms of sealed system failure. ; ordrng 1 W10841139 (compressor)
Near Austin, TX 78721
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Arrived on site for “food freezing in fresh foods area and fresh foods door not closing properly” complaint. Inspected unit and found diffuser faulty and door closer worn down. Ordering new diffuser and closer pieces. No leaks detected, at time of service.; ordrng 1 W10500000 (hinge-door) and 1 W10572852 (diffuser) and 1 WPW10248011 (cam-door)"
Near Wimberley, TX 78676
Brandon
Job Details: 10/08/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of unit not starting, found heating element grounded and blew thermal fuse, I replaced fuse, ordering element. ; ordrng 1 W10724237 (element)"
Near Austin, TX 78745
Robert
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on job for complaints of doors not closing properly. Adjusted freezer door was setting too high bracket interference. No leaks detected at time of service.
Near Austin, TX 78750
Lou
Job Details: 10/08/2019
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise the unit is making. It sounded like a vibrating noise and she advised that it sounded as if it was coming from the bottom front area. I placed the unit in diagnostics and tested the fans and the unit made it’s normal fan noises. I removed the FC Evap cover and inspected the evaporator and fan motor. Both were good and it had a good frost pattern. I re,end the back panel and inspected the condenser coils and they were mounted good with no unusual noises. I did find that the unit was not level as the left side was sitting higher than the right side. I reassembled the unit and leveled the unit. I could not get the unit to duplicate the noise. I advised the customer to contact our office if the noise came back. No water leaks observed during service, job completed."
Near Austin, TX 78751
Joseph C.
Job Details: 10/08/2019
REFRIGERATOR JENN-AIR JFFCC72EFP02 "Arrived on site for “no ice production” complaint. Inspected unit and ran diagnostics on ice maker. Ice maker hung, during cycle. Ordering new ice maker. No leaks detected, at time of service.; ordrng 1 W11262316 (icemaker)"
Near Austin, TX 78745
Scott
Job Details: 10/08/2019
VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site for vent not fully extending . Found it button is held down unit will completely extend and if held down unit will retract down. Talked to DW and recommended changing switch . .; ordrng 1 W11088943 (CONTROL) and 1 W11230930 (SWITCH )
Near Volente, TX 78641
Lou
Job Details: 10/07/2019
WASHER MAYTAG MHW8200FC0 "arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F9E1. Cleared the code and continued with testing. Unit operated as designed until it came time to drain and the unit struggled to get drain the water out. I checked the drain tube at the drain pipe and fuse undo very little water coming from the tube. I remove the drain pump filter and found a large amount of debris inside the filter (photos). Advised the customer of my findings and cleaned the filter and reinstalled it. Retested the unit and it operated as designed with no error codes. No water leaks observed during service, job completed."
Near Austin, TX 78717
Lou
Job Details: 10/07/2019
RANGE KITCHENAID KGCU462VSS02 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the front panel and tested the burners. Unit is operating as designed. No gas leaks detected during service, job completed."
Near , TX 76539
Al
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived to inspect frost buildup in the refrigerator compartment and not cooling.Confirmed the complaint and removed and replaced the UI and main control.Used my steamer to defrost the refrigerator section.Reassembled and unit powered up and began cooling.All water lines were dry at the end of service.Job complete.
Near Lampasas, TX 76550
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWC465HW2 Arrived to inspect washer issues.Ran diagnostics test mode and got F8E1 Long fill error.All water lines were dry at the end of service.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ06
Near Temple, TX 76504
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWX655DW1 Arrived to inspect fill issues.Tested and valve did not come on.Removed and replaced it.Unit now operates as designed.Job complete
Near Temple, TX 76504
Al
Job Details: 10/07/2019
OVEN WHIRLPOOL WFE505W0JS0 Arrived to inspect oven door broken.Confirmed the complaint and removed and replaced the the trim.Unit will need a W10746435 (right side door trim) to complete the repair ; ordrng 1 W10746435 (RIGHT SIDE BLACK TRIM)
Near Temple, TX 76504
Al
Job Details: 10/07/2019
WASHER MAYTAG MVWB725BW0 Arrived to inspect washer noise. Confirmed it was the bearing and will order the outer tub assembly after office gets authorization from AIG for the repair.Needs more work All water lines were dry at the end of service Customer notified of the repair authorization needed; ordrng 1 CNOTE (AUTHORIZATION FROM AIG) and 1 W10518300 (OUTER TUB ASSEMBLY WITH BEARING )
Near Austin, TX 78732
Scott
Job Details: 10/07/2019
WASHER WHIRLPOOL WFW6620HC0 "Arrived on site for washer having Oder . Ran diagnostics found over suds and off balance errors . All checked good in test wash . In talking to customer , when using clean cycle , just using cycle with out any afresh . Instructed on using cleaner ,soap usage , and keeping door open when not using . Nonwater leaks detected at time of service . Job complete ."
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on site to diagnose a refrigerator that is not cooling properly. Found unit not defrosting and not registering defrost sensor. Found wiring for defrost sensor not making proper contact. Rewired sensor and tested unit and found all is registering properly at this time. No further repairs are needed and no leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRT318FZDW02 Arrived on sit soft unit not freezing. Removed cover found large iceball on inlet to evaporator diagnosed unit will need a new evaporator and compressor. Job will need 2HRS for repairs.; ordrng 1 2HRS (2 HRS) and 1 TJ90SF8404 (ACCESS VALVE) and 1 W10836706 (EVAPORATOR ) and 1 W11092625 (COMPRESSOR)
Near Austin, TX 78757
Scott
Job Details: 10/07/2019
DISHWASHER KITCHENAID KDTE104ESS0 "Arrived on site for leaking dishwasher . Ran diagnostics, found unit is leaking from diverter motor. Replaced sump and motor ran diagnostics, all checked normal. No water leaks detected at time of service . Job complete ."
Near Austin, TX 78754
Scott
Job Details: 10/07/2019
RANGE WHIRLPOOL WFG320M0BB2 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER MAYTAG MVWB765FW3 Arrived on site to diagnose a washing machine that is going out of balance. Tested unit and found in her basket locking ring separated from basket assembly. Innerbasket will need to be replaced to complete repairs. ; ordrng 1 W10811957 (spin basket)
Near Austin, TX 78731
Scott
Job Details: 10/07/2019
OVEN KITCHENAID KOCE500ESS01 "Arrived on site for micro oven combo not heating in oven. Found Power cord had a plug installed and was burnt and melted possibly outlet as well. Checked all fuses and TOD’s on unit bake element is good all else checked good no error codes and diagnostics. Informed customer we will need an electrician to correct issue. Did replace turntable glass in microwave Did leave unit unplugged and breaker off for safety reasons . Job complete ."
Near Austin, TX 78739
Luis
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for no ice. Ran diagnostics weak air flow from icebox fan,E2 error on icemaker,rna harvest test failed. Diagnosed unit will need a new maIn control due to weak voltage to fan and a new icemaker. O; ordrng 1 W10843055 (CONTROL) and 1 W11294907 (ICEMAKER)"
Near Georgetown, TX 78628
Lou
Job Details: 10/07/2019
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I used my jumper wore ad tested the ice maker and it failed. I quoted the customer for the ice maker, but then tested the ice dispenser and found that the dispenser did not operate. Customer advised that the ice dispenser was working earlier this date. I inspected the harness at the bottom hinge of the left door and found the wires in the armed were broken. I advised the customer of my findings, No water leaks observed during service, job completed."
Near Round Rock, TX 78681
Cliff
Job Details: 10/07/2019
MICROWAVE KITCHENAID KOCE500ESS08 Arrived on site to diagnose a microwave that it takes too long to heat. Tested unit and found no mechanical failures and all is working as manufacture designed. Advised homeowner on operation for best results. No further repairs can be done to improve performance and all is working properly.
Near Austin, TX 78754
Scott
Job Details: 10/07/2019
OVEN AMANA AGR5330BAS3 Arrived on site for bulb having blown up. Found just bottom of light bulb welded in socket . Replaced bulb and socket . Tested all checked good with light and range . Job complete.
Near Killeen, TX 76542
Al
Job Details: 10/07/2019
DRYER MAYTAG MEDC215EW0 Dryer was at new address of2009 Wright Way Killeen Tx 76543706-718-6945 Mr Tavaris Arrived and confirmed the serial number and model number was the correct unit.I checked voltage at the outlet and got 142/121/121Removed back panel and confirmed the fuse was defective.I removed and replaced it.Reassembled and unit tested as designed.Job complete
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
DRYER WHIRLPOOL WED70HEBW0 "Arrived on site to diagnose a dryer that is making unusual noise. Found idler pulley and roller assembly is wearing out and felt seal for drum cut through damaging the room. Drum, and repair kit will both need to be installed to complete repairs. ordrng 1 CNOTES (CL ONLY) and 1 W10508188 (drum)"
Near Pflugerville, TX 78660
Cliff
Job Details: 10/07/2019
WASHER WHIRLPOOL WTW5800SW0 Arrived on site to diagnose a washing machine that is not spinning. Tested unit and found clutch worn out and drive assembly broken. Both parts will need to be replaced to complete repairs. 1 CNOTES (CL ONLY) and 1 W10820043 (brake & drive tube)
Near Austin, TX 78739
Luis
Job Details: 10/07/2019
REFRIGERATOR LG LFXC24726S/02 "Arrived on site for no cool. Checked low side pressure,powered unit on found no change in pressure with unit off and then on pressure staying at +5,odd noise from compressor. Removed compressor,installed updated compressor,downloaded updated firmware to control,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on compressor powered on unit cooling down"