Service History 809

We serviced a

FRIGIDAIRE REFRIGERATOR

Model LFSS2612TF2

Near Round Rock, Texas 78681

Paul

Job Details: 10/28/2022

Arrived onsite for a refrigerator with the icemaker not working and a tab broke off. I found the icemaker with a piece broken off the rake causing it to jamb. I ///ed the CX parts ///174.51 /// ///195.25 total ///369.76 + /// to replace the icemaker. I replaced the icemaker and it went into a fill. The unit is working as designed. There were no water leaks present at the time of service. Call complete. ///400.27 ///# 4X3U34

We serviced a

KENMORE WASHER

Model 110.244223

Near Georgetown, Texas 78628

Lou

Job Details: 10/28/2022

"Arrived on site to inspect washer leaking water. Upon further inspection, the customer advised the unit is leaking water and detergent onto the floor at the front the unit. I removed the cabinet from the unit and tested in a spin cycle and found the drain pump seals are bad and causing it to leak water. I ///ed the customer ///20/// for service//// fees and ///65.00 for the pump for a total including /// of ///293.09. Customer agreed to the repair and paid in full with CC (///293.09 ///# 3W934T). I removed and replaced the drain pump and retested and unit is operating as designed. No water leaks observed at the end of service, job completed."

We serviced a

LG RANGE

Model LTG4715ST/00

Near Georgetown, Texas 78628

Lou

Job Details: 10/28/2022

"Arrived on site to inspect range oven control knob damaged. Upon further inspection, I found the knob selector support broken and could not make a good selection when using the oven. Customer advised that she was ///ed ///8 for the selector part. I ///ed the customer ///231.33 (///213.70+///) for service/////part. Customer paid in full with CC (///231.33 ///# VVN34K). I removed and replaced the selector and tested. Unit is operating as designed. No gas leaks detected during service, job completed."

We serviced a

MAYTAG WASHER

Model WTW8500DC5

Near Georgetown, Texas 78633

Maurice R

Job Details: 10/28/2022

Arrived onsite for for washer lid broke. On inspection the lid was cracked where the left hinges connects to the lid. Replaced the lid in ran the unit in diagnostics mode. The unit is working as designed. No water leaks detected during service. ///456.27 ///# 3C4H4T /// ///174.75 parts ///246.75 plus /// (///456.27)

We serviced a

WHIRLPOOL WASHER

Model WTW5100HC0

Near Austin, Texas 78731

David S

Job Details: 10/28/2022

"Arrived on site for whirlpool washing machine making a screeching noise during use. I inspected the unit and work area. I found no fault codes in diagnostics. I ran a diagnostics cycle and found the unit making the noise during spin speed changes, but goes away once the unit reaches speed. I inspected the gearcase and found no signs of an oil leak. I found signs of the belt slipping on the cam pulley and the belt being really loose. I swapped in a new belt and cam. I calibrated the unit and retested the spin. I found it is now working as designed with no more abnormal noise. I ///ed parts 104 service and /// ///174.75. Customer paid in full with /// autho 3WYWMF total ///301.75"

We serviced a

WHIRLPOOLA DISHWASHER

Model WDT970SAKZ

Near Pflugerville, Texas 78660

Maurice R

Job Details: 10/25/2022

Arrived onsite for a F9E1 error. On inspection did not find the error code I put the unit in diagnostics mode in the unit did not error out. Checked the drain hose for obstruction and not installed correctly. Unit is working as designed. The CX said that it only happen once and never happened again. No water leaks detected during service.

We serviced a

WHIRLPOOL MICROWAVE

Model WMC30516HZ0

Near Hutto, Texas 78634

Maurice R

Job Details: 10/25/2022

Arrived onsite for MV damage. On inspection the trim kit has a dent on the right side top. ; ordrng 1 Research (Trim kit)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ03

Near Whitney, Texas 76692

Jonathan M

Job Details: 10/25/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Did confirm the new compressor would run. Had to swap out the acetylene bottle on my torches to weld and found the new bottle wouldnt open. Spoke to management and was advised that the issue with my tank could not be resolved out in the field.

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ1

Near Hutto, Texas 78634

Maurice R

Job Details: 10/25/2022

Arrived onsite for display stuck key error F2E1. On inspection found the display with error F2E1 and the display was unresponsive to the touch. Turn breaker off for 5 mins. When power was turn back on it was asking to set the time. Tried to set time and the F2E1 error came back. Ordering the control board W11564644. Sr 7734901175; ordrng 1 W11564644 (Control board) and 1 W11527906 (Key overlay)

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS05

Near Kyle, Texas 78640

Leonardo

Job Details: 10/25/2022

Arrived on site to test unit for cooktop hot light staying on. Test unit and found left front burner shorted out. Part was ordered but not yet received. Will need to return with burner office to reschedule ; O-emld tckt

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKV0

Near Del Valle, Texas 78617

Matthew

Job Details: 10/25/2022

"Arrived onsite for dishwasher with long drain error code. Customer is experiencing intermittent cycle disruption and unit giving error code F9E1. Upon arrival inspected unit. Put into diagnostics and found f9e1 and FA/E2 error codes. Called tech line due to known failure. Spoke to tech and provided SR7734901886. Recommended replacing water inlet assembly , drain pump and OWI. Office to reschedule. Tech must also insure drain hose elbow is properly positioned on reinstallation. ordrng 1 W11535094 (Inlet assembly) and 1 W11410464 (OWI sensor)"

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Leander, Texas 78641

Gerry C

Job Details: 10/25/2022

"Arrived to inspect lid issue WTW5010LW0 I found the lid would not lock within service test mode and closer inspection revealed the latch assembly W11513248 had failed internally. No leaks observed during service, drain safety strap installed.; ordrng 1 W11513248 (Lid Lock Assy)"

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Del Valle, Texas 78617

Matthew

Job Details: 10/25/2022

"Arrived onsite for washer not spinning clothes out completely. Upon arrival inspected unit. Put unit in diagnostics and found stored error code for off balance load. Ran test And found that during the spin cycle the basket doesnt turn, the washplate does. The hub is stripped and needs replacement. Also found suspension rods weak, leading to off balance load. Ordering hub, suspension rods, washplate. Also bringing gearcase. Unit also has special project for control replacement. Bringing control to replace. Office to reschedule ; ordrng 1 W10752283 (Washplate) and 1 W10528947 (Hub) and 1 W11130362 (Suspension) and 1 W11454734 (Gearcase) and 1 W10721967 (Cam)"

We serviced a

WHIRLPOOL DRYER

Model MED6200KW0

Near Georgetown, Texas 78633

Lou

Job Details: 10/25/2022

"Arrived on site to inspect dryer not turning on. Upon further inspection, I checked the breaker and it was on. I checked to see if the interior light would come on when opening the door and it failed. I removed the control panel and tested voltage at the control and got zero volts. I removed the terminal block cover and found the L1 had shorted out with the neutral on the main harness (photo). I was going to repair the harness, but found the terminal block was melted and could not be reused. I tested the fuse, cutoff, thermostat and element and all are good. I am ordering the terminal block and terminal kit and scheduled return service for /22. Unit left unplugged for safety. ; ordrng 1 279318 (Terminal) and 1 WP3397659 (Terminal block)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Del Valle, Texas 78617

Matthew

Job Details: 10/25/2022

"Arrived onsite for dishwasher rack falling down. Upon arrival inspected unit. Found adjusters on rack failed and needed replacement. Customer also stated rack does not stay in rail. Found stopper failed. Also found third level spray arm failed. Will need to order and replace upper spray arm and retainer, adjuster kit and rail stopper. Bringing manifold. Office to reschedule ; ordrng 1 WPW10340745 (Tube) and 1 WPW10327455 (Third level arm) and 1 WP3400918 (Retainer) and 2 WPW10508950 (Stopper)s"

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRSC703HPS04

Near Austin, Texas 78731

Luis

Job Details: 10/25/2022

"Arrived on site. Compressor making odd noise,removed evaporator cover weak frost pattern diagnosed a insufficient compressor ordering a new compressor. Job will need 2hrs; ordrng 1 W11557671 (Compressor) and 1 Wpw10143759 (Drier uv) and 1 W11506635 (Access valve) and 1 R600kit (R600 kit) and 1 2hrs (2 hrs)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ07

Near Kyle, Texas 78640

Matthew

Job Details: 10/25/2022

Arrived onsite for center crisper rail continuing to fail. Called tech line for assistance. Spoke to Adrian and provided SR#7734898602. Sent pictures . Confirmed that rail would break if drawers were overloaded or if drawers were opened and left open allowing to sag and put pressure on rail. Tech line recommended instructing customer and replacing parts. ordering rail. Office to reschedule.; ordrng 1 WPW10326469 (Rail)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Round Rock, Texas 78681

Vincent

Job Details: 10/25/2022

"Arrived on site for refrigerator not cooling, inspected unit and work area. Found bad compressor or restricted sealed system. Will order a new compressor and office to reschedule when parts have arrived. Office to schedule for 2hr sealed system. ; ordrng 1 W11370574 (Compressor) and 1 W11559685 (Tray) and 1 R600kit (R600kit) and 1 W11186306 (Nitrogen) and 1 WPW10143759 (UV dryer) and 1 W11506635 (Access valve) and 1 Lockringkit (Lock ring kit)"

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Austin, Texas 78754

Wesley

Job Details: 10/25/2022

Arrived onsite for f1e0;during the first resignation after preheat any temp over 350. Cleared error and tested. Unit is still throwing error code. Ordering control W11548757 to repair. Psp item. ordrng 1 W11548757 (Control)

We serviced a

WHIRLPOOL WASHER

Model WTW7500GC2

Near Copperas Cove, Texas 76522

David Z

Job Details: 10/25/2022

Arrived on site to diagnose washer that has a lid starting to chip. Customer showed me where the lid was starting to chip. Ordering new lid to resolve issue. Office to schedule when we have part. ; ordrng 1 W11130236 (Lid)

We serviced a

WHIRLPOOL REFRIGERATOR

Model ET2AHTXMQ01

Near Georgetown, Texas 78628

Lou

Job Details: 10/25/2022

"Arrived on site to inspect refrigerator ice maker leaking water. Upon further inspection, I found the IM tray leaking at the back right corner due to it being cracked. I am ordering the ice maker kit . Other than the ice maker, no water leaks observed during service.; ordrng 1 4317943 (Ice maker kit)"

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW1

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/25/2022

Arrived on site to diagnose a washer that is not turning on. Found main control shorted and it will need to be replaced to complete repairs. Control sent today was mispackaged and will need to be reordered. Verified part# and model to be correct.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAHZ0

Near Leander, Texas 78641

Gerry C

Job Details: 10/25/2022

"Arrived to inspect dishwasher. I found the other items within prior service notes, as described, but the sump assembly operated as designed though several service mode tests.No leaks from unit observed and I shut off the water supply.; ordrng 1 W10712395 (Rack Adjuster) and 1 TJ10SS72DW (Supply Line)"

We serviced a

WHIRLPOOL OVEN

Model JMW2430DP00

Near Cedar Park, Texas 78613

Kimo

Job Details: 10/25/2022

"Arrived on site for wall oven microwave combo that will not operate correctly code for stock button on display attempted to power cycle unit and found no change I pushed the buttons on the UI and found none of them worked..Ive been doing the access to the back of the UI and checked connections and found them all good short on the board as a likely culprit. I called customer to replace the user interface ; ordrng 1 W10887855 (PANL-CNTRL)"

We serviced a

WHIRLPOOL COOKTOP

Model KECC566RBL01

Near Austin, Texas 78750

Paul

Job Details: 10/25/2022

I looked at the customers cooktop while working on the oven. The RR element does not heat. I explained to the customer that it would be either the element or the switch that would be causing the failure. I explained that we would further troubleshoot it when we pull it out. Ordering the RR element and infinite switch. Office to RS.; ordrng 1 WP3191050 (Infinite switch) and 1 W10823699 (Element)

We serviced a

WHIRLPOOL WASHER

Model MVWB765FW0

Near Leander, Texas 78641

Gerry C

Job Details: 10/25/2022

"Arrived to inspect leak MVWB765FW0 . I found during initial inspection that the gear case lower seals had ruptured and the unit lost its oil and will require replacement. Entering service test mode, errors of F0E3, F3E2, F7E9 and F0E5 were stored and I cleared for testing. I isolated the leaking to the thermistor area of the valve assembly and it will require replacement. . No leaks of the water supply observed during service. ordrng 1 W11393685 (Gear Case) and 1 W10734521 (Slider) and 1 W10754161 (Rotor)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM03

Near Georgetown, Texas 78633

Lou

Job Details: 10/25/2022

"Arrived on site to install previously diagnosed and ordered parts. Due to the filter head/reservoir failure and ice chute gasket being bad, I removed and replaced both parts and tested and unit is operating as designed. Mr. advised that the ice maker had been damaged and was concerned that it wont make ice properly. I found the far right two teeth of the ice stripper were missing. I am ordering the ice maker and cover, CNOTE-LSO PER CUSTOMER REQUEST No water leaks observed during service.; ordrng 1 WPW10300024 (Ice maker) and 1 W10884722 (Ice maker cover)

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW3

Near Cedar Park, Texas 78613

Kimo

Job Details: 10/25/2022

Arrived onsite for washer that is leaking upon inspection I found that there was pet hire in the bellow that can cause leaks I removed the Pet hair and ran diagnostics and found F9e1 long drain code stored. I proceeded to run the diagnostic cycle and found that the drain pumps sounded. I double checked drain hose installation and found that it was not installed properly it was pushed too far down the Standpipe. I corrected this and ran another diagnostic cycle and found that the pump was still; ordrng 1 W11458345 (Drain pump)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT519SZDM09

Near Austin, Texas 78717

Kimo

Job Details: 10/25/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new door switch W11384469 and tested unit and found unit operating as designed. Job complete

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hutto, Texas 78634

Maurice R

Job Details: 10/25/2022

Arrived onsite for drum not spinning. On inspection all voltage was good tested thermal fuse was good. Was removing the motor and noticed that the blue wire from the belt switch was not plugged in. Plugged it in and tested the unit is now operating as designed. Sr7734899453

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UC6LS0

Near Hutto, Texas 78634

Maurice R

Job Details: 10/25/2022

Arrived onsite for switch not working. On inspection found a dent on the left side of the vent hood called TECHLine talked with Austin and gave a SR #Tech Austin: SR 7734894338. Austin sent me to another dept to get the vent replaced. They gave another SR # Sr 7734894478 hood replacement. They will reach out to the customer in 10 to 14 days. Tech Austin: SR 7734894338

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS

Near Manor, Texas 78653

Joe Z

Job Details: 10/25/2022

"Arrived onsite for Range overheated, tripping the breaker every time the oven was turned on. Upon arrival, customer stated that the unit seemed to hot near console. Customer was not aware of vent under right corner of console. Inspected unit for tripping breaker. Did not find any visible pinched or grounded wires. Preheated 3 times and unit will not Tripp breaker. Let oven heat to 350 and left running. Unit is operating as designed. Customer mention that an electrician has just replaced breaker. The replacement of the breaker has fixed the issue. No gas leaks present at this time. Job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model KDTE334GPS0

Near Cedar Park, Texas 78613

Paul

Job Details: 10/25/2022

Arrived onsite for a dishwasher that was leaking from the bottom. I found the diverter leaking. I took pictures of the floor and base board trim damage. I replaced the sump and motor and tested the machine. The unit is working as designed. There were no water leaks present at the time of service. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WFW5605MC0

Near Taylor, Texas 76574

Cliff

Job Details: 10/25/2022

Arrived on site to diagnose a washer that leaked during cycle. Fully inspected all parts and hoses and found no leaks in machine. Did note evidence of suds leaking from vent tube. Advised customer on findings and that high efficiency washers use less water and needs far less soap than other units. No further repairs needed and no leaks were found at time of service.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW

Near San Marcos, Texas 78666

Kevin

Job Details: 10/25/2022

"Arrived on site and found washer and dryer are in an exterior shed. Shed has a plywood floor on soil It is not level, power to washer is being shared by a lamp, and connected by a power strip to an extension cord leading to an unknown outlet, Washer does not have its own circuit. Hot water is also off, documented with tech line. Washer cannot be installed here location does not meet requirements in use and care 7734899200"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Leander, Texas 78641

Gerry C

Job Details: 10/25/2022

Arrived to inspect water issue. I found the inlet valve assembly would not operate and was restricted. I removed and replaced and tested. The water issue was resolved. No leaks observed during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/25/2022

Arrived on site to test unit for no power. Test unit and found power wires at junction box not secured correctly. Secured wires correctly test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Austin, Texas 78748

Leonardo

Job Details: 10/25/2022

Arrived on site to replace sump and motor. Replaced sumpAnd motor and found motor not getting correct voltage from control board. Replaced control board too test unit and unit test good job complete. No leaks present at this time.

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW0

Near Austin, Texas 78737

David S

Job Details: 10/25/2022

Arrived on site for whirlpool washing machine having error code f2e2 hmi lost communication. I inspected the unit and work area. I found the right side of the console not responding. I could not get the unit into diagnostics. I replaced the UI control W11478525 and powered the unit on and followed steps in service pointer W11498806. I was able to get into diagnostics and tested the unit. I found it working as designed and the console fully functioning. Job complete

We serviced a

WHIRLPOOL DRYER

Model NED4655EW1

Near Waco, Texas 76710

Tyler

Job Details: 10/25/2022

Arrived on site for dryer not heating correctly. Upon arrival confirmed issue in town failures in the heating element as well as the cut off. Replace both element and cut off then reassembled and found unit functioning as designed. Call complete

We serviced a

WHIRLPOOL OVEN

Model KOSE500ESS20

Near Manor, Texas 78653

Joe Z

Job Details: 10/25/2022

Arrived onsite for light inside the oven is not turning off . Upon arrival inspected unit and found oven light is bright with door opened and dim when closed. Replaced latch and getting same outcome. Called techline for assistance. After a series of checks at control tech has determined that the wiring diagram in the system is incorrect. Was on the line with different techs. Tech is sending notes that he has on file to engineering department. Tech said there is no repair that can be made at this time until engineering department has an outcome. Tech gave sr#7734895454. Tech said to close out call for now. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Waco, Texas 76707

Jonathan M

Job Details: 10/25/2022

Arrived on site for a dishwasher that is not starting. Inspected unit and work area. Tested the unit and found the unit turning on and operating as designed. The customer advised that he had an electrician come out yesterday to fix the electrical to the unit and thought he had tested it. Ran through all dishwashing portions of the unit and the unit is working as designed. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Andice, Texas 78628

Lou

Job Details: 10/25/2022

"Arrived on site to inspect dishwasher door not staying open. Upon further inspection, I tested the door function and when I opened the door to 90 degrees and let go, the door attempted to close on its own. I pulled the unit out and found the door hinge friction pads were missing. I installed both friction pads to each hinge and tested door operation and the door stays open at 90 degrees now. I placed the unit in diagnostics showing no error codes and tested. The unit is operating as designed. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Kyle, Texas 78640

Matthew

Job Details: 10/25/2022

"Arrived onsite to replace failed drive assembly. Disassembled and replace gearcase, rotor,stator, slider and clutch. Reassembled and calibrated. Ran auto test and and all components including drain pump are functioning. Job complete"

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US6HS

Near San Marcos, Texas 78666

Kevin

Job Details: 10/25/2022

"Arrived on site and added Bubble solution to all attachment points under cooktop and did not see any leaking. Also added bubble solution to all orifices and did not see any leaking. Sent videos to KB/service management. Builders plumber told homeowner that regulator is leaking. Attempted to replace regulator and gas line will not separate. Plumber will need to return and separate and replace gas line. Left regulator on site in the hope that they will also replace it. If not a technician will need to return. Requested that if they Refused to replace regulator gas line should not be hooked up until regulator is replaced, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Hutto, Texas 78634

Maurice R

Job Details: 10/25/2022

Arrived onsite for IM not working. On inspection the tray was stuck in the dump position. Tried to use the test button and it failed. Replaced IM and ran the test mode and it worked as designed. No water leaks detected during service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF590SAJM0

Near Canyon Lake, Texas 78130

Andrey

Job Details: 10/25/2022

"Arrived on site to test unit for rack falling off, customer stated that the stop on right side has fallen off and it is now missing, installed a new stop but it is not clipping on properly, noticed that the slide is not installed properly, removed slider and installed properly, stop is now clipping on properly, unit is now running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Uhland, Texas 78640

Matthew

Job Details: 10/25/2022

"Arrived onsite for dishwasher not drying dishes properly. Upon arrival inspected unit. Found complaint was due to plastic items remaining wet. Found that unit is operating as designed. Instructed customer on continual use of rinse aid, water temperature and dish material (plastic/glass). Unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL OVEN

Model WFE515S0JS3

Near Harker Heights, Texas 76548

David Z

Job Details: 10/25/2022

"Arrived on site to diagnose range that had died during preheat. Checked wiring at terminal block and harness. Found wiring was all good, with no burns or exposed /wiring. Tested unit and found after a couple minutes breaker would trip. Reset breaker and retested. Breaker tripped again a couple minutes later. Reset again and unit finished preheating and cycling fine. Could not get breaker to trip again. Found breaker was actually a GFCI breaker for the 240v range. Called into tech line SR7734899449. Advised tech line of my findings and the fact it's a GFCI for a 240v appliance. Tech Line advised that if I couldn't find any part failures and it finished the preheat its likely the breaker tripping due to being sensitive/elements cycling with voltage draws. Unit is working as designed. Advised customer the unit is not designed to run on GFCI circuits, and an electrician may need to resolve. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Temple, Texas 76502

Tyler

Job Details: 10/25/2022

Arrived on site to install previously diagnosed control valve and latch. Upon arrival installed required parts than reassembled and tested unit and found washer working as designed with no leaks present. Call complete

We serviced a

WHIRLPOOL MICROWAVE

Model WML75011HB

Near Austin, Texas 78701

Wesley

Job Details: 10/25/2022

Arrived onsite and repaired unit by replacing the interlock assembly and control according to previous diagnosis. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, Texas 78726

Paul

Job Details: 10/25/2022

Arrived onsite for a refrigerator with a dent in the RC door. I found a dent on the right side of the RC door. I took a photo of the dent. I replaced the door and installed a new badge. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Austin, Texas 78739

David S

Job Details: 10/25/2022

"Arrived on site for whirlpool washing machine making a grinding noise. I inspected the unit and work area. I gained access to the gear case. I found the shield fallen off and ground into the belt and cam. I replaced the cam,belt, and shield. The unit is working as designed. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Austin, Texas 78701

Wesley

Job Details: 10/25/2022

Arrived onsite for broken stop WPW10082861. Replaced the stop WPW10082861. Unit is now operating as designed. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS20

Near Dripping Springs, Texas 78620

Leonardo

Job Details: 10/25/2022

Arrived on site to test unit for time not matching the microwave. Test unit and found unit not connected to Wi-Fi. Advised customer to connect unit to Wi-Fi and download the whirlpool app. Gave customer Wi-Fi team phone number for help. Job complete. Different hertz on oven 220v from microwave 120v.

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Copperas Cove, Texas 76522

David Z

Job Details: 10/25/2022

"Arrived on site to follow up on washer that has stopped in cycle and made some noise. Examined unit and found suspension is good, and there is no sagging or unseated rods. I checked for error codes and found the unit had an off balance and long fill code. Tested unit and found cold water trickling in slow. Removed hose and found an excessive amount of sediment in the valve clogging it up. Removed the sand and sediment and retested. Verified proper operation. Tested a diag cycle and verified it completed with no issues. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDW02

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/25/2022

Arrived on site to seal refrigerator mullion. Reshaped lower mullion and sealed cabinet with food grade silicone. All is working properly at this time. No water hooked up to unit.

We serviced a

WHIRLPOOL DRYER

Model WED4950HW0

Near Austin, Texas 78717

Paul

Job Details: 10/25/2022

Arrived onsite for a dryer that is periodically tripping the breaker. The CX confirmed the breaker would trip in the middle of a cycle at times. I found the circuit breaker is a new style GFCI style breaker. I checked the wiring at the terminal block and found it all correct. I did find the neutral connection slightly loose. I tightened the connection and tested the dryer. The dryer was working as designed. I temped the double pole breaker and the top half went from room temp to 97 degrees and the bottom half went from room temp to 111 degrees. I showed all this to the CX. I advised to watch the garage temp at the panel and see when it is actually tripping. I suspect a defective breaker and advised the customer to get it changed if this continues. Call complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5010LW0

Near Woodway, Texas 76712

Tyler

Job Details: 10/25/2022

Arrived on site for washer not cycling through Settings. Upon arrival confirmed issue and found tub full of water. I havent found no error codes in diagnostics but I did find a drainpump failing. After installing new drain pump and clearing out all the water and ensuring that are no leaks during test. I then found that there was a clog in the standpipe of the home and instructed customer they will need a plumber to clear pipe before washer can safely be used. Call complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, Texas 78748

David S

Job Details: 10/25/2022

Arrived on site for whirlpool dishwasher not cleaning the dishes. I inspected the unit and work area. I found fault code F4e3 wash motor not running. I ran a diagnostics cycle and found the motor receiving voltage but not coming on. I replaced the sump and motor assembly W11025157. I reassembled the unit and tested it. I found it working as designed. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WOS31ES0JS01

Near Georgetown, Texas 78628

Gerry C

Job Details: 10/25/2022

"Arrived to inspect WOS31ES0JS01 temperature issue as reported by inspection. I placed a K-type thermocouple within the chassis and set it a the industry standard testing temperature of 350F. This particular model has the Rapid Preheat and I set it to Standard Preheat for multi-rack and conventional use, due to the rapid calibrating only for the uppermost part of the chamber as an energy conservation feature. The unit claimed preheat with an actual internal temperature of 418 (common) and to account for initial door opening and addition of baked goods and then declined to 322. Cycling temperatures were 388, 331, 389. Averaging 369, I induced a -15 offset and retested and the unit was within 2 degrees of the selected temperature. I tested the sensor within service test mode and it was within 3 degrees of the thermocouple. No further repairs required."

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS4

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/25/2022

"Arrived on site to test unit for display issues, customer stated that display is loose, tested unit found screw holding in the display has fallen out on one side making it difficult to press buttons, secured control back into place properly, unit is now functioning as designed, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT104TFDW03

Near San Marcos, Texas 78666

Kevin

Job Details: 10/25/2022

"Arrived on site and found front adjustment feet are missing 15301, replaced both of them, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near New Braunfels, Texas 78130

Andrey

Job Details: 10/25/2022

"Arrived on site to test unit for vibration noise, tested unit found a slight noise coming from the back removed back panel and found a few spots that could be causing the noise but customer stated that that is not the noise and its coming from around ice maker, ran test on fan, damper and ice maker and could not mimic noise leveled unit and advised customer to monitor record a video of the noise if it happens again, at this time job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS331SDHM06

Near Pflugerville, Texas 78660

Cliff

Job Details: 10/25/2022

Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure in the fc caused by thermistor and control miscommunication as well as defrost heater not fully wired. Replaced thermistor and control and repaired wiring. All is working properly at this time and customer to thaw unit for 24hrs and waiver is signed.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0LZ1

Near Austin, Texas 78735

David S

Job Details: 10/25/2022

"Arrived on site for whirlpool range leaking gas at the regulator. I used a bubble solution and found the output line leaking. I tightened the lines down until it stopped bubbling. I added more solution and monitored the lines, I found no more leaks. The unit is working as designed. Job complete."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Mustang Ridge, Texas 78610

Leonardo

Job Details: 10/25/2022

Arrived on site to test unit for noise when unit is running. Test unit and found noise coming from vent fan. Removed unit and found tape hitting vent fan blade. Removed tape test unit and unit test good no more noise job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near San Marcos, Texas 78666

Kevin

Job Details: 10/25/2022

"Arrived on site and inspected dryer and found it is heating properly but airflow meter is showing restricted. Removed vent hose and airflow has returned. Found vent hose is full of water and blocked by lint. Current resident is A renter and not the owner of the property. Homeowner will need to have the vent to the exterior cleaned/cleared before dryer is reconnected, job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW6120HW2

Near Austin, Texas 78731

Vincent

Job Details: 10/25/2022

Arrived on site for washer inspected unit and work area. CX complaint unit not dispensing the amount of soap she put in the load and go system. CX was not aware of what that load and go was. Unit is operating as designed. No leaks where observed during service. Job completed

We serviced a

WHIRLPOOL DISHWASHER

Model MDB9959SKZ0

Near Temple, Texas 76501

David Z

Job Details: 10/25/2022

"Arrived on site to diagnose dishwasher that is dripping from the front left corner of the unit. Ran unit in a normal cycle and observed. Removed the outer door and ran as well. Could see a tiny bit of movement in the front left corner when spray arm would come around. Room is incredibly unlevel, and unit is not able to be leveled properly. Unit just needs a slight raise in the front to remove water pooling towards the front. Couldn't see anything coming over the corner at time of testing. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFG505M0BS3

Near Manor, Texas 78653

Joe Z

Job Details: 10/25/2022

"Arrived onsite for oven temperature reads 335 degrees when set at 350. Upon arrival test unit by preheating oven to 350. Monitored temps with thermocouple. Temperature is off by a few degrees. Recalibrated unit and now averaging 348, oven is operating as designed. No gas leaks present at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WFW5620HW2

Near Cedar Park, Texas 78613

Kimo

Job Details: 10/25/2022

Arrived onsite for a washer the is making a loud vibrating noise when in drain. Upon arrival I inspected the drain hose and found that there was a kink in it I adjusted the hose so that the kink was gone and the the unit several times and found that it is now no longer making the noise no leaks at this time. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ07

Near Kyle, Texas 78640

Matthew

Job Details: 10/25/2022

Arrived onsite to replace damaged left handle. Replaced left handle W11049 and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Manor, Texas 78653

Joe Z

Job Details: 10/25/2022

Arrived onsite for unit not heating. Upon arrival ran diagnostics and got error code 7-1 no heat. Inspected heater and there are no fractures. Ran diagnostics cycle and heater is receiving correct voltage. Test heater and got OL reading. Need to replace heater W10518394. Replaced heater W10518394. Test unit. Unit now operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model WCE55US0HS01

Near Kyle, Texas 78640

Leonardo

Job Details: 10/25/2022

Arrived on site to test unit for right front burner not working correctly by burner turning on and off when on high. Replaced switch and burner test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model MVWC565FW2

Near Austin, Texas 78753

Wesley

Job Details: 10/25/2022

Arrived onsite and installed W11130362 suspension to repair off balance propensity. Unit is now operating as designed. All else checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW2

Near Austin, Texas 78753

Wesley

Job Details: 10/25/2022

Arrived onsite and found water had not drained. Was able to force a cancel drain. Found issue to be broken actuator causing sequence confusion. Replaced the actuator and calibrated. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Taylor, Texas 76574

Cliff

Job Details: 10/25/2022

Arrived on site to diagnose a dishwasher that is not cycling properly. Found circulation pump locked up and replaced pump and motor assembly. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model ED5FVGXWS01

Near Pflugerville, Texas 78660

Vincent

Job Details: 10/25/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint was the door gasket coming off. Explained to CX the gasket even if it would get replaced it would still be the same because the plastic between the doors are not holding it tight enough. CX also explained ice does not work. I tested the icemaker and found the icemaker harvesting half way. Would have to replace icemaker. He would contact the office if he changes his mind.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRB322DMBM00

Near Georgetown, Texas 78633

Lou

Job Details: 10/25/2022

"Arrived on site to inspect refrigerator ice maker leaking water into the ice bin. Upon further inspection, I found the ice maker had just completed a harvest and I found water leaking from the bottom of the IM. I found the tray is cracked. I removed and replaced the ice maker and tested. Unit is operating as designed. I cycled power to reset the controls. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL REFRIGERATOR

Model GI6FDRXXY02

Near Austin, Texas 78757

Vincent

Job Details: 10/25/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint it stoped dispensing water. Tested unit and found unit leaking at the back of the refrigerator. Would need the reservoir and water valve to fix the issue. I proceeded with replacing the parts and tested unit. Unit is now dispensing water as designed. No leaks where observed after the repair. Molding on wall and floor where still wet, CX is aware

We serviced a

WHIRLPOOL DRYER

Model MEDC465HW0

Near Lakeway, Texas 78734

David S

Job Details: 10/25/2022

Arrived on site for possible broken belt. I inspected the unit and work area. I found the unit tumbling and heating. I could hear the blower wheel making a noise. I inspected the blower wheel and found a sock stuck in the wheel. I removed the sock and tested the unit. It is now working as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model MEDX655DW1

Near New Braunfels, Texas 78132

Andrey

Job Details: 10/25/2022

"Arrived on site to replace previously diagnosed thermal fuse, replaced fuse, tested unit, unit now running as designed, ran vent test and it passed

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Waco, Texas 76708

Jonathan M

Job Details: 10/25/2022

"Arrived onsite for a washer that is not going past the seeing portion of the cycle. Inspected unit and work area. The customer advised it makes a clicking sound ad then says the washing cycle is complete. I checked underneath the washer and found the slider broken. Replaced the slider ad tested the unit. The unit began to work as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model MVWB835DC4

Near Harker Heights, Texas 76548

David Z

Job Details: 10/25/2022

"Arrived on site to diagnose washer that is stopping during cycles and not finishing. Hand spun the basket and could feel a noticible rub and grind. Checked bottom end, and found the rotor bolt was loose and rotor was wobbling. Removed rotor and found the slider ring was separated and breaking apart. Replaced slider and tested unit. Verified unit working as designed with no further grinding. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507HPS00

Near Elgin, Texas 78621

Joe Z

Job Details: 10/25/2022

Arrived onsite to install previously ordered part. Replaced icemaker . Unit harvested. No leaks present at this time. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Kyle, Texas 78640

Matthew

Job Details: 10/25/2022

Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Found ice maker in a constant state of cycling. Notified customer that ice maker will need replacement. Replaced ice maker and tested. Competed harvest and called for vale to energize. Unit is functioning properly. Customer will monitor ice production. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFF507ESS01

Near Driftwood, Texas 78619

Kevin

Job Details: 10/25/2022

"Arrived on site and found saved error code E5 on test 56, ran test 57 and icemaker cycled properly and dropped ice in tray. Ran test 45 and it refilled. Ran test 36 and icebox fan is running. Ran test 15 and ice level sensor is working. Test 58 also passes, customer replace the icemaker themselves already. Cycled power to icemaker to clear error code, Ran test 45 again to refill icemaker tray, requested that customer monitor it. If issue continues high-voltage control board may be needed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ0

Near Round Rock, Texas 78665

Cliff

Job Details: 10/25/2022

Arrived on site to diagnose a dishwasher that is tripping the breaker. Found when resetting breaker red led on breaker flashing 6 times and repeating. This is a breaker self check fail error code and customer will need an electrician to correct issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KBSD608ESS00

Near Austin, Texas 78731

Luis

Job Details: 10/25/2022

"Arrived on site. Found water leaking between icemaker motor and housing diagnosed a defective icemaker,replaced defective icemaker tested new icemaker no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS970CIDM00

Near Harker Heights, Texas 76548

David Z

Job Details: 10/25/2022

"Arrived on site to diagnose refrigerator leaking water inside the unit. Examined unit and found the refrigerator compartment evaporator drain is clogged, causing water to back up in the compartment. Removed drain tube and cleared all debris. Tested and verified proper drainage. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDBM00

Near Austin, Texas 78754

Wesley

Job Details: 10/25/2022

Arrived onsite to replace diagnosed parts. Repaired by installing new icemaker and arm and extension. Tested unit. All is operating as designed. Advised customer on repair.

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Leander, Texas 78641

Kimo

Job Details: 10/25/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new door lock and tested unit and found that the door lock code are gone. But the unit would still not spin.I tested the rotor and stator and found that they ohmed out good. I installed and new control and tested and found that the unit spun this time. No leaks no codes. Job complete. ; ordrng 1 W11316252 (HARNS-WIRE) and 1 W11557918 (HARNS-WIRE) and 1 W11316253 (Harness) and 1 W11550649 (CNTRL-ELEC) and 1 W11545322 (SHOCK-ABSR)

We serviced a

MAYTAG DRYER

Model MED7230HW2

Near Hewitt, Texas 76643

Tyler

Job Details: 10/25/2022

Arrived on site for dryer. Upon arrival customer stated that unit stayed on for a full cycle and there didnt seem to be any heating issues but they noticed partway through most cycles depending on the size of the load that the dryer and make a squealing noise at random. Upon further inspection I was able to confirm and verify that the roller support was starting to fail on the front side of the bulkhead. Replaced roller assembly reassembled and tested unit and found noise completely gone and unit now functioning as designed. Call complete; ordrng 1 4392065 (Repair kit (from 357899) dont order)

We serviced a

MAYTAG DRYER

Model MEDB835DC4

Near Austin, Texas 78737

Kevin

Job Details: 10/25/2022

"Arrived on site and inspected dryer and found saved error code F4E3, At this time all dryer functions are operating normally. Customer says issue does not manifest until a couple of loads have been run. Customer believes issue is due to moisture inside the control panel. Inspected airflow and found it is restricted. Although vent exits directly behind the dryer hose is too long and Somewhat collapsed. Removed all excess hose and airflow is now correct. Requested a customer continue to monitor dryer for correct operation. Prescreened control panel was for an oven, correct one will be needed if issue continues, job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB7749AWM2

Near Buda, Texas 78610

Matthew

Job Details: 10/25/2022

Arrived onsite for dishwasher not starting a cycle. Upon arrival inspected unit. Found some of the buttons on the panel are not functioning. Was able to put in diagnostics and run auto cycle. Cycle passed but was unable to advance (start button) or cancel the cycle. Buttons not responsive. Console will need to be replaced. Ordering console. ordrng 1 W10811151 (Console)

We serviced a

MAYTAG REFRIGERATOR

Model MSD2454GRW

Near Austin, Texas 78731

Luis

Job Details: 10/25/2022

"Arrived on site for water leaking. Found drain in freezer frozen over,removed ice from freezer floor and drain,ran water through drain found water draining slowly diagnosed obstruction in drain tubing,ran line to clear drain tube,checked water flow good and fast."

We serviced a

MAYTAG WASHER

Model MVWC565FW1

Near Harker Heights, Texas 76548

David Z

Job Details: 10/25/2022

Arrived on site to follow up on shaking and vibrating washer. Replaced the hub and suspension to remove vibration. Ran calibration. Tested and verified all working as designed. Call complete.

We serviced a

MAYTAG WASHER

Model MVW6200KW2

Near Dripping Springs, Texas 78620

Kevin

Job Details: 10/25/2022

"Arrived on site and inspected washer and found siphon on dispenser drawer is not set properly. After disassembling and reassembling drawer It is working properly, job complete"

We serviced a

MAYTAG DRYER

Model MEDC465HW

Near Hutto, Texas 78634

Maurice R

Job Details: 10/25/2022

"Arrived onsite for previously diagnosed parts. Installed operating sensor and door seal. Tested the unit, heating as designed. The washer was in middle of a cycle when Arrived. The washer sounds like it is not spinning up to speed. The clothes are to wet out of the washer causing the dryer not to dry them in a timely manner. Could her the top tapping the side of the washer."