"Arrived on site for dishwasher cleaning light blinking and will not start cycle. Inspected door switch and found clear of debris. Attempted to perform diagnostics mode and control not responding. Isolated each component and found clean light still flashing. Found main control at fault. Service and labor $215.75, control $175.07 plus tax. Customer approved estimate. Removed failed control and installed new. Performed diagnostics mode and monitored test operation. All tested good, no water leaks detected.

Arrived on site to test unit for unit not opening dispenser. Replaced dispenser test unit and unit test good job complete.

"Arrived onsite for unit making a vibration noise. During drying cycle. Tested the unit. Heard noise. Upon further inspection. Found that the blower wheel had a lot of lint stuck in the fan, causing the blower to rotate off balance causing the noise. Removed lint from the blower wheel. Tested unit. Unit tested good. No noises at this time. Job complete"

"Arrived on site and inspected washer and found no saved error codes, ran all functions in manual Diagnostics and Washer is unlevel. Corrected it by lowering right front foot. Also discussed correct loading procedure to ensure no unbalanced loads.

Arrived on site to diagnose an oven with a damaged door. Found outer door glass broken and lower vent dented. Replaced both parts and tested unit. Found all is functioning properly at this time.

Arrived onsite to install previously diagnosed parts. I installed the gearcase and drive system. I tested the unit and it is working as designed at this time. No leaks were detected during time of service. Job compete.

"Arrived on-site for oven not allowing heat functions. Upon arrival I was able to remove oven from wall and disassembled and tested all heating hardware. Found heating element had a burnt connection, oven sensor was reading 1.6ohms at room temp, and the t.o.d sensor had failed. After replacing all 3 parts I was then able to reassemble and test oven on bake and broil setting. Showed customer results. Oven now functioning as designed call complete."

Arrived onsite and repaired insulation sagging underneath by attaching to frame with adhesive. Unit is now operating as designed. Advised customer on repair.

"Arrived on site to diagnose washer with Add Garment lights and Detergent Low lights on. Advised customer that the add garment light is an indicator that is there to let them know they can pause the load and add clothes. Also advised the low detergent light is due to the lower auto dispenser is low on detergent, but does not affect the main dispenser. Unit is working as designed, customer advised on use and care. Call complete."

Arrived onsite for dishwasher showing F8E4 and not operating. Upon inspection I found F8E4 and F9E2. I accessed and replaced the drain pump. I explained the F8E4 and what causes that error. No leaks were detected during time of service. Job complete.

Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit. The unit is now working as designed. Job complete.

Arrived on site for cooktop cracking glass during use. Upon arrival customer had stated she payed a cooking pot on glass to let some water boil. After 5 minutes of back left burner boiling water customer stated she heard a lot crack and turned from sink and found glass had broken while unit was in use. From cracks on back left area it shows burner overheated and pushed glass slightly outward away from burner. This is due to a malfunction with gland and bAck left burner. Office to reschedule once Availability of parts is known. Call complete ; ordrng 1 WB62T10568 (Glass top) and 1 WB30T10131 (Back left burner)

Arrived on site to install previously ordered part. Removed and replaced the gasket. JOB COMPLETE

"Arrived on site for dishwasher dispenser not opening. Inspected unit and work area. Found door rubbing tub on right side. Found gasket had fallen off of dispenser and interfering with door spring.Disassembled dispenser and inspected, found all intact. Corrected gasket and assembled door dispenser. Leveled feet to correct door from rubbing tub. Performed diagnostics mode and monitored test cycle. Found dispenser opened and all other components working as designed. No water leaks detected during service."

"Arrived on site for a refrigerator that rattles every time you open the door and has a handle that fell off. Inspected unit and work area. The customer advised that when they first installed this unit, the installers were having a hard time with the handle and eventually left it loose. After some time, the handle eventually popped itself off. The customer advised that they had left a small dent where the handle goes over on her freezer door. ; ordrng 1 W11163764 (handle) and 1 W11164593 (diffuser) and 2 W11366418 (HANDLE SCREWS)s"

"Arrived on site to test unit for thumping noise. Found shift actuator was not connected to splutch. Secured actuator with zip tie, ran diagnostics and found no current issues. With thumping or odd noises. Needing shift actuator to fix issue. Off ice to reschedule. ; ordrng 1 W10913953 (Actuator)"

"Arrived on site for oven not igniting. Ins unit and work area. Performed diagnostics and tested operation while measuring amp draw to igniter. Found only drawing 2.6 amps. Found failed igniter. Removed failed igniter and installed new. Tested operation and found igniting. Assembled unit and tested operation. All tested good.

"Arrived on site for wall oven not responding. I inspected the unit and work area. I found the display frozen and not responding to commands. I power cycled the unit at the breaker and tested the unit. I found a fault code for the UI in diagnostics. I tested the bake and broil for the unit and found the, both working. I a, ordering the console to complete the repair. The office will reschedule when we have an eta on the part. ; ordrng 1 W11296171 (UI)"

"Arrived on site for cooling complaint. Diagnosed a defective thermostat,replaced thermostat assembly,y powered unit on unit powered on"

Arrived onsite and found separator paddle snapped and cover also cracked causing function issues. Ordering cover and separator to repair. ; ordrng 1 242089601 (Cover) and 1 242074214 (Separator assembly)

Arrived on site to diagnose a washer that is not cycling properly. Found latch assembly not aligned properly preventing unit from locking. Reset latch to proper position and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived onsite to replace part ordered by previous tech. Replaced control. Tested unit. Unit tested good. No issues at this time. Job complete

"Arrived on site to inspect range cooktop burner not igniting. Upon further inspection, I tested the cooktop burners and found. Back rear burner would not ignite properly. I found the ignitor wasnt positioned correctly and repositioned/adjusted it and retested. Burner is igniting properly. Retested all burners and adjusted flames and unit is operating as designed. No gas leaks detected during service, job completed."

Arrived on site for oven making a popping noise. I inspected the unit and work area. I set the oven to 400 degrees and let it run. I found the oven making popping noise from thermal expansion from the metal plates heating and cooling. I inspected the valve and found it shutting off properly. I found the igniter wiring harness pinched and not allowing good contact with the igniter. I corrected and repaired the wiring. The unit is working as designed. Job complete.

"Arrived on site for dw not draining. Ran a drain cycle and dishwasher drained as designed. Placed in diagnostics and no error codes came on. Completed all diagnostic cycles and dishwasher heating element was heating at the end of the diagnostics cycle. Customer concerned about residue at bottom of dishwasher close to the door. Explained that this was just left over residue from something that was on a plate, glass, or silverware during the last usage of dishwasher. Also concerned about condensation and water droplets inside dishwasher. Explained this was normal due to the interior of dishwasher being plastic. No leaks detected. Job completed."

"Arrived on site to test unit for loud noise. Found rotor was really wobbly rubbing on motor stator causing noise. Recommend replacing gear case, slider, rotor clutch and motor stator. . ; ordrng 1 W10754158 (Stator)"

"Arrived on site for customer complaint of unit not completing cycles and shutting down and draining, no error codes saved in diagnostic mode, unit passed all diagnostic tests. Unit will sometimes work and sometimes not, called techline SR 7731075269 they recommended replacing the OWI sensor, after replacing, unit tested good."

"Arrived on site for customer complaint of unit not completing cycles and shutting down and draining, no error codes saved in diagnostic mode, unit passed all diagnostic tests. Unit will sometimes work and sometimes not, called techline SR 7731075269 they recommended replacing the OWI sensor, after replacing, unit tested good."

"Arrived on site to inspect unit for not cooling correctly, upon inspection found the upper drain line frozen and causing a blockage of air flow, had to remove pan and bend it back to shape. steamed out the ice and cleared unit. All functions returned. Complete"

"Arrived on site to inspect unit for not draining evap water properly, upon inspection found the drain pan frozen and causing issues, defrosted all parts of unit and realigned drain pan, steamed all ice and cleared drain. Complete"

Arrived on site to diagnose a refrigerator that is not producing ice. Found icemaker fill tube frozen over preventing water from entering icemaker. Thawed line and all is working properly at this time. No leaks were found at time of service.

"Arrived on site to inspect unit for not cooling correctly, upon inspection found the unit was cooling slightly but only to 55, checked evap and found a restriction on the left side of the unit. Took pictures of evap and spoke with SS tech. Ordering sealed system repair. The unit is built in, so we may need 2 people if customer cannot remove unit. Office to reschedule ; ordrng 1 297411155 (COMPRESSOR ) and 1 297414901 (EVAP ) and 1 3HRS (3HRS) and 1 SEALEDSYSTEMTECH (SEALED SYSTEM TECH ) and 1 W11506635 (ACCESS ) and 1 WPW10143759 (dryer)"

Arrived on site to diagnose an ice machine that is not producing full size cubes. Found wls in circ pump failed. Pump needs to be replaced to complete repairs and office to set return appointment. ; ordrng 1 W11542867 (Pump)

"Arrived on site to replace modules, after replacing multiple modules, unit tested good."

"Arrived on site to inspect unit for not allowing selections or cycles, upon inspection found the unit was shorted on the front panel. Ordering parts. Office to reschedule ; ordrng 1 W10910626 (panel-cntl)"

"Arrived on site for a washing machine making a loud sound. Upon arrival the customer stated the real issue was it would not lock well. He also stated he thought it may be a little to loud while spinning. I put the unit into diagnostics mode and found error codes F5E2 for lid lock failure, F5E3 for lid lock will not unlock, F0E5 for off balance, F5E1 for lid switch fault, F2E1 for stuck key, and F6E2 for UI and ACU communication failure. I cleared all error codes. I then went to manually activate the lid lock and it began to click several times and throw both F5E3/2 error codes. I had to unplugged the unit to get it to stop. I gained access to the control and found the lid lock bad. I also tested the control and UI and found both good. I performed the key and encoder test and it passed. This indicates only a failed lid latch. I advised the customer we would need to replace the latch before any further testing. However, I did gain access to the bottom of the unit and found significant gear case oil. This is most likely were the sound is coming from and indicates a failing gear case.

"Arrived on site to diagnose vertical freezer making noises. On arrival customer showed me several videos and sound clips of compressor making a very loud and high pitched screech. Unit is cooling, however compressor is scalding hot to the touch, likely due to a refrigerant leak, low charge, or failed compressor. Ordering sealed system job to resolve. Ordering compressor, dryer, valve, evaporator to resolve. Office to schedule sealed system. ; ordrng 1 W11507067 (Evaporator) and 1 W11209866 (Compressor) and 1 W10913906 (Access Valve) and 1 WPW10143759 (Dryer) and 1 2hourJobSealedSystem (Sealed system 2 hour job)"

Arrived onsite for refrigerator not cooling in RC. Recorded temperature at 58 degrees. Found no fan running. Ran diagnostics and found error code of defrost issue and fan error. Upon further inspection found evaporator compartment completely frozen over. The unit will require multiple parts as well as sealed system components due to the defrost issues. The defrost heater is part of the evaporator assembly.

Arrived on site for CSI DW not working. Placed in diagnostics and valve would not call for water. No error codes came on. Tested valve and it had failed. Removed valve and installed new valve. Placed in diagnostics again and valve called for water with new valve installed. Ran through full diagnostics and dishwasher completed all cycles. No leaks detected. Job completed.

"Arrived on site for refrigerator not making enough ice and also creating snowy ice blockages u dear ice bucket. Upon arrival found bucket half way filled with ice and blockage of snowy ice under bucket. Upon further inspection I found the separated previously installed was failing to seal agin. I called whirlpool techline and spoke with Austin sr#7731078593. Reported findings of ice maker passing all diagnostics tests, and that no ice or weird formations were found any except ice bucket under side. Was instructed to replace separated again. Techline advised based on tests performed ice maker is functioning as designed. Call complete."

"Arrived on site and inspected ice maker issues. Discovered the issue arent with the ice maker, but with the cracked ice container. Customer also showed me a broken deli shelf, however the shelf is considered cosmetic and isnt covered under manufacture warranty.Ordering the ice container and office to reschedule customer when part arrives. Needs more work.; ordrng 1 WPW10558424 (ICE CONTAINER)"

Arrived back on site to inspect a washer in the 3rd floor laundry center.Confirmed the complaint and found the lid lock was broken again due to guests of the hotel forcing the lid up before the lid latch and control unlock the unit.

Arrived on site for cooktop needing previously diagnosed burner parts. Upon arrival I was able to remove and install a new from middle burner. I was not able to safely remove the front right burner. All the screws (including the middle burner that is repaired) are seized to the point that they are crumbling when turned. In order to safely repair unit the front three manifolds will need to be replaced to due to how the burners will need to be drilled out and removed. Will need ahs autho before continuing any further repairs. ; ordrng 1 Cnote (Need ahs autho) and 1 74009813 (Rr orifice holder) and 1 74009812 (Rf orifice holder) and 1 74009814 (Lf orifice holder) and 1 74009815 (Lr orifice holder) and 1 74009816 (Cf orifice holde) and 1 74009817 (Cr orifice holder) and 1 74007736 (Xl burner lf)

Arrived on site to remove main control for rebuild . Upon arrival removed board. Will need office to send to whirlpool and reschedule once board is shipped back to us.; O-emld tckt

"Arrived on site for wall oven not allowing upper oven to kick on. Upon arrival ran diagnostics but found no codes. Upon further disassembly I found no voltage coming from main control to any upper oven hardware. (Lower oven worked great) I tested t.o.d. Sensors to upper and lower oven and found resistance and continuity both within needed specs. Also found upper oven temp sensor and lower sensor ohming each between 1.093 & 1.094 ohms each at room temp. Also found both elements to upper and lower ovens werent broken and had great resistance according to 27.4 ohm when compared to tech sheet. During repairs I found u it had shown signs of previous repairs. During removal of main control I found trim and mounted bracket to ui were both broken and barely hanging in place and able to cover hv control properly. Due to nature of repairs will need autho for control, trim and panel. Office to reaching once ahs autho and Availability of parts is known; ordrng 1 WP8301848 (Main control) and 1 WP8302848 (Panel) and 1 WPW10172165 (Trim)"

Arrived on site for a microwave that won?t heat. Inspected unit and work area. Confirmed customers complaint and tested high-voltage components. Found the magnetron out of range. Replace the magnetron and tested unit. The unit began working as designed. Call complete.

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, the customer advised thst the ice maker is working fine; its the dispenser thats not working again. I tested the dispenser and it failed to function properly. I removed the ice bin and retested the dispenser and the motor failed to turn. I removed the ice maker/housing and attempted to turn the motor by hand and it is seized. Also found the solenoid getting stuck and the right RC door gasket is torn. Contacted techline and spoke to Andrew and advised of the compliant, previous repairs, and my findings. Andrew had me check voltage to the motor and I got 120V. Andrew recommended replacing the motor again and ordering it from Whirlpool stock and also order the divider and yoke/impeller just in case. Provided SR#7731070861. I advised my customer of the conversation and recommendations. I am ordering the dispenser motor, divider, impeller, solenoid and right RC door gasket and CNOTE-AUTHORIZATION. Office to schedule return service. No water leaks observed during service. ; ordrng 1 W10309868 (Dispenser motor) and 1 WPW10309864 (Divider) and 1 WP63052-2 (Impeller) and 1 WPW10309866 (Solenoid) and 1 W10830055 (Right RC door gasket)"

"Arrived on site and inspected newly purchased washer that wont allow the customer to make any selections. I confirmed the complaint and found the console has a stuck power key , deeming the unit inoperable. I couldnt make any selections at all even after cycling the units power on and off several times. Ordering the console and controls that sit behind the console. Multiple parts are PSP, so office will reschedule return services. Needs more work ; ordrng 1 W11406492 (Panel control) and 1 W11447379 (Assembly console white) and 1 W11414312 (Wire harness) and 1 W11481116 (Control) and 1 8182201 (Screw)"

"Arrived on site for dryer not allowing proper lint screen placement. Upon arrival I found lint screen removed and a major clog sitting within lint exhaust. Upon further disassembly in dryer I found no evidence that the clog had caused any hardware failures after finishing tests I found nothing other then the lint exhaust clogged causing lint screen not to sit properly. After reporting findings to customer, they stated they would rather clear clog themselves. I then finished reassembling unit.

Arrived on site and inspected washer not allowing the customer to make selections. Confirmed the complaint and cycled power and even attempted diagnostics test mode and unit never moved from the delicates cycle. Even tried rotating the selector knob and unit simply beep twice constantly F8E1 Long fill and F2E1 Stuck button. I attempted the encoder test to try and isolate the stuck key and unit still didnt allow me to access and specific cycles. Order the complete console W11112656 to complete the repair and will return with the valve for the long fill error. Needs more work ; ordrng 1 W11112656 (CONSOLE)

Arrived on site for a washing machine that won?t lock the lid. Inspected unit and work area. The customer advised that the unit does lock the lid but continuously fills and makes a clicking sound when agitation. Inspected underneath the unit and found the shifter completely detached from the cam. Replaced shifter with truck stock shifter and tested unit. Unit began working as designed. Call complete.; used 1 W11481722 (SHIFT ACTUATOR ) from stock

"Arrived on site to inspect venthood noises. Upon further, the customer turned the unit on high speed and I could hear what sounded like something rubbing on the blower wheel. I removed the blower and found a mounting screw above the wheel that was down too far and was rubbing on the wheel. I adjusted the screw/backed it out and reinstalled the blower and tested. Unit is operating as designed. Job completed."

Arrived on site for a washing machine that is flashing an F1 E1 error code. Inspected unit and work area. Confirmed customers complaint and found the unit flashing that code for a main control fault as soon as you press start. Got authorization from a S to replace the main control. Replaced main control and tested unit. Unit is working as designed. Call complete.

"Arrived on site for a washing machine that won?t spin out clothes. Inspected unit and work area. Please do not in service diagnostics and found an F7 E1 b(basket speed fault), F0 E5 (off balance load), and F2 E1 (UI stuck key) error codes. I ran the unit through a manual high speed spin and found the agitator spinning and the basket skipping. Attempted to remove the agitator and found the agitator completely locked onto the driveshaft. Attempted to remove with vice grips and a dryer belt but was unable to. Lifted up on the inner basket and found the basket hitting the agitator indicating the inner spline of the basket was broken too. Tried to break the agitator free that way but was unable to as well. Unit will need a full rebuild for repair

Arrived on site for an ice machine that is making ice slowly. Inspected unit and work area. The customer advised that the unit does continue to run and make ice but that the unit hasn?t filled the bin in a week. I did ask the customer if they are still consistently using ice out of the bin and he advised they are. He had a concern about the unit draining in the back of the bin causing ice to melt. I did inform him that that is normal when the unit does drain the water reservoir. Ran through the diagnostic test and found all the components of the machine working properly. I did notice the unit is in a cabinet that barely fits the ice machine. The surrounding cabinet of the ice machine was pretty warm to touch indicating that there is restricted airflow from the condenser fan to remove the heat. I did advise the customer that that could be partially causing their issue. I called tech line and spoke to Dustin SR# 7731073239. He advised that the issue appeared to be an issue with installation and usage. He advised to have the customer make sure the cabinet holding the unit is wide enough and has enough clearance for the unit to have proper airflow.Unit is working as designed. Call complete.

Arrived on site to install previous diagnosed part. Powered unit off at circuit breaker. Removed failed UI and installed new. Powered unit on and tested operation. Performed diagnostics mode and checked configuration. All tested good.

Arrived on job for complaints of no ice. Found 120vac to icemaker but not responding. Replaced icemaker and it responded correctly when power switch turned on. No leaks detected at time of service.

"Arrived on site to test unit for oven not heating correctly. Test unit and found oven would ignite then turn off with in seconds. Replaced board and sensor, test unit and found oven not igniting. Replace Vance test unit and unit working as designed job complete."

Arrived onsite and was able to verify no leak. Unit is now operating without a leak. Advised customer of failing bake igniter symptom. No repairs scheduled at this time.

"Arrived on site for ice build up in fresh food evaporator,removed drawer found evaporator incased in ice,ran diagnostics basic defrost already set from previous repair.

Arrived on job for complaints of error code. Ran diagnostics and found code for slow drain. Checked pump and 120vac not working. Replaced pump and checked for leaks.

"Arrived on site And inspected washer and found control panel is unresponsive, Washer was able to enter a diagnostic cycle and also found lid lock will not engage. Control panel, control board, and lid lock will need to be replaced. After replacing all three confirmed correct operation by starting a normal cycle. Washer is progressing normally, job complete"

"Arrived on site to install new icemaker to resolve random grinding noises coming from unit. Replaced icemaker and restarted unit. Verified no or noises present, all is working as designed. Call complete."

"Arrived on site to inspect dishwasher not operating. Upon further inspection, the customer demonstrated how the unit will turn on but the start button doesnt work. I attempted to place the unit in diagnostics and it failed. I removed the outer door panel and found where some liquid had leaked into the interior of the door and gotten on the keypad ribbon and shorted it out.

"Arrived on site to test unit for oven temps not being correct. Found oven sensor readings were drastically fluctuating. Replaced oven sensor, tested unit, unit works good. Advised customer on operation of unit. Job complete."

Arrived on job for complaints of frost not cooling. Foufans running but no compressor. Ohm compressor and it?s good. No voltage from control j4. Will need control to complete. ; ordrng 1 W11372322 (CONTROL )

"Arrived on site for freezer frozen over . Ran diagnostics and got control heater failed ,dampener is not mothering open . Ordering dampener . Will need AUTHO for control damper and bimetal. Call to set return . Informed customer that unit will need to be turned off and defrosted 48-24 hours before return; ordrng 1 242303001 (Dampener) and 1 Autho"

Arrived onsite for unit causing a type of sweat around the unit. Looked at the unit and found that the vent tube was never hooked up. Customer said the room would be hot. Hooked up the vent tube. No issues at this time. Job complete.

"Arrived on site for ice issues. Ran diagnostics found weak water flow to reservoir and water sensor cutting off water early diagnosed unit will need a new valve and pump assembly that includes water sensor,ordering pump and valve.. ; ordrng 1 W11542867 (Pump)"

"Arrived on site to inspect oven temps. Upon further inspection, I found the customer using a round metal mercury type thermometer in the oven. Using my multimeter, I placed the thermal lead in the middle of the center rack and tested temps on Bake at 350 degrees. Temp readings were within range and average temp was 359 degrees. Also found some debris within the oven door glass. Removed the debris and reinstalled the door. Unit is operating as designed. Job completed."

Arrived on site to install control panel to resolve dead panel. Installed and verified unit working as designed. Call complete.

"Arrived on site and inspected dryer and found internal hose is loose and water is dripping from reservoir fill tube. Reattached line and it is no longer. Leaking, job complete"

"Arrived on site for a dishwasher that?s still won?t power on. Inspected unit and work area. The customer advised that the unit ran three wash cycles before turning off again. She did advise that her friend from across the street came by and found out that her issue was with her plug. She said she was able to wash another cycle of dishes again yesterday but wanted me to check it out anyway. Turned on the unit and found the unit tripped the breaker. Tested the unit several times and found the unit tripping the breaker within five seconds of the unit turning itself on. I called GE Techline and spoke to Greg (case # 06065804). He had me run a few tests checking resistance through the wash motor and drain pump and found them within range. He advised that the issue would?ve had to have been with the main control or the electrical supply within the house and being that the unit is on a shared GFCI circuit and the main control was just replaced, it would most likely be with a breaker or plug inside the home. He said the I advise the customer of GE?s findings and advised them to get an electrician out to fix the electrical supply. Call complete."

"Arrived on site and inspected refrigerator and found it is not cooling, compressor is not running, found harness is not connected to start device. Replaced start device and capacitor and compressor is running properly, job complete."

Arrived on site to test unit for unit shutting off. Found blower rusted and leaking and dispense leaking and rusted. Also found bad control board and display and wires burned at control board connectors. Will need new control board and blower and dispenser and dispenser bracket and ui and wire harness. ; ordrng 1 WD12X10163 (Dispenser) and 1 WD26X10056 (Fan blower) and 1 WD01X10207 (Dispenser bracket) and 1 Wireharness (Wire harness) and 1 Partresearch (Part research)

Arrived on site for washer only spinning and not filling with enough water. Inspected unit and work area. Tested operation and found no water to unit. Found home valve off. Turned water on and removed lid for customer able to see unit wash on normal wash cycle. Found suds buildup in unit. Removed clothes from unit and having customer running cleaning cycle without cleaner to remove suds. Called Whirlpool tech support and spoke with Andy. Went previous service performed. Unit is operating as designed. (Sr#7731059282).

Arrived on site and inspected side by side refrigerator with gaps in the cabinet at the freezer compartment. Used my silicone to close the air gaps. Temperatures were 4 and 40 degrees. JOB COMPLETE

Arrived on site to test unit for loud ice maker. Found ice maker was intermittently popping internally. Ice maker I was sent with is damaged in box. Needing new ice maker to fix issue. Office to reschedule. ; ordrng 1 Wpw10300022 (icemaker)

Arrived on site for a dishwasher leaking. Upon arrival the customer said someone had already come and looked at it. He had stated they already found it was the water line and the builder is having a plumber come service it.

"Arrived on site to inspect unit for not making ice, upon inspection found the unit was not turning when tested. Replaced icemaker per last visit. All functions returned. Complete"

"Arrived on site to inspect unit for not making ice, upon inspection found the unit was stuck mid cycle and the motor will not move, was not sent with Icemaker, ordering Icemaker. Office to reschedule ; ordrng 1 W11455232 (ICEMAKER )"

"Arrived on site to inspect unit for flipping breaker, upon inspection found the unit flipped when heating, the doors worked correctly, ordering mag cap and diode. Office to reschedule ; ordrng 1 WB27X10011 (capacitor) and 1 WB27X10017 (magnetron) and 1 WB27X1160 (diode hv)"

"Arrived on site to replace transformer from previous diagnosis. Replaced transformer, tested unit, unit works good. No leaks detected. Job complete."

"Arrived on site for customer complaint of unit not heating and long run time, found OWI sensor failed, I replaced sensor, unit tested good."

Arrived onsite for dishwasher not draining. Upon inspection I found no error codes stored in the unit. I found the inlet valve vibrating when called for water but no water. I replaced the valve but still no water. The customer then informed me that the hot water line had recently been replaced. I checked and there is no water flow through the valve at the wall. I switched the water line over to the active valve and tested the unit. The unit is working as designed at this time and no leaks were detected during time of service. Job complete.

"Arrived on site and inspected dryer and found motor mount is making contact with bottom panel of dryer causing rattling. added sound kit and dryer is now quiet, job complete"

Arrived on site for a defective valve,replaced valve tested water dispenser good no leaks"

Arrived on site to install previously diagnosed parts. Inspected unit and worked area. Replaced console and microwave control and tested unit. Unit is now working as designed. Call complete.

"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the oven on bake at 350 degrees. I found the glow ignitor illuminating but the burner is not lighting. I removed the bottom panel and found the burner has a burn out spot at the ignitor and will need to be replaced, along with the ignitor. I am ordering the burner and ignitor and scheduled return serviceNo gas leaks detected during service.; ordrng 1 WB16K10043 (Burner)"

"Arrived on site and inspected dryer not turning. Confirmed the complaint and disassembled the unit and found multiple failures inside the unit. The idler pulley was shredded, causing the belt to stop spinning.Found the blower housing is aged brittle and cracking to the point it didnt fit back into the unit when I reassembled. The customer advised he heard loud noises suspected it to be the damaged blower housing. Ordering the pulley, housing and will return with the belt. NEEDS MORE WORK ; ordrng 1 37001287 (PULLEY, IDLER) and 1 56020 (Blower housing)"

"Arrived on site for customer complaint of unit not cooling, found deli drawer open and ice formation on refrigerator evap cover as well as freezer evap cover. Instructed customer to defrost unit, ordering fan motor with thermistor, control, and heating element. ; ordrng 1 WP12729128 (Heater)"

Arrived onsite and found unit with power supply issue. Restored power to unit. All checks good. Advised customer on use and care.

Arrived on site and inspected freezer with massive frost buildup issues.Confirmed the complaint and found the door is bowed causing the massive frost buildup at the front/ top portion of the cabinet.Ordering the complete door and nameplate.Office to schedule return services due to part availability.NEEDS MORE WORK ; ordrng 1 W10746789 (DOOR-FIP DOOR ASSEMBLY (WHITE) REPLACES: W10673707) and 1 W11178521 (NAMEPLATE)

Arrived on site to install previously ordered parts.Removed and replaced the condenser motor and the unit tested as designed and began cooling.JOB COMPLETE

"Arrived on site for oven door outer glass broken and customer was quoted for repair from office. Inspected unit and work area. Found range side panel dented, informed customer on panel and was requested dent inwards. Installed new outer door and correct dent in side panel. Tested door operation. All tested good. Unit was not installed and was not able to test cooking operation."

"Arrived on site for washer not advancing through cycles. Upon arrival I ran diagnostics but found no error codes stored. Upon further inspection I found unit filling draining and spinning but during agitate the cam wasnt activated to allow transfer between agitate and spin. I then found actuator had broken and not allowing a proper disengagement of cam assembly. I installed new actuator, reassembled and tested unit. Found full functionality of washer during fill,agitation,spin, & drain. Call complete"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced control, user interface, and thermistor and plugged in unit unit is working as designed. Call complete."

Arrived on site and inspected built in unit with cooling issues. Confirmed the complaint and found 77&68 degrees in ff/freezer compartments. Accessed the compressor and found it was running with a .13 amp draw. Unit evaporator fan was working. There was a massive ice buildup inside the freezer compartment on top of the evaporator. I called SW after updating her in the non complete thread and a sealed system repair and technician is needed to complete the repair. Ordering the parts for the repair.Also ordering a sealed system technician with 2 hours and authorization . Needs more work ; ordrng 1 4388574 (EVAPORATOR) and 1 2003002 (EXCHANGER) and 1 W10143759 (DRIER W/VALVE) and 1 8201558 (COMPRESSOR) and 1 WPW10143759 (Uv drier) and 1 Authorization (Sealed system technician & 2 hours)

"Arrived on site to test unit for wet clothes at end of wash cycle. Found shift actuator not connected to splutch. Replaced actuator, tested unit, unit works good. No leaks detected. Job complete."

Arrived on site. Found meat/vegetable air control stuck open causing items to freeze in drawer repaired switch changed temp control to allow good air flow to enter fresh food section. Found no odd noise