Service History 808

Near Manor, TX 78653
Joseph C.
Job Details: 08/15/2019
DRYER WHIRLPOOL WED4850HW0 Arrived on site for “not heating” complaint. Inspected unit and found loose wire at motor connection. Reinserted wire into connector. Tested unit. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78726
Andy
Job Details: 08/15/2019
WASHER LG WT5170HV
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
RANGE KITCHENAID KSGG700ESS1 Arrived onnsite and found unit operating with caps incorrectly placed. Repaired. All checks good.
Near Marble Falls, TX 78654
Cliff
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW8500DW5 "And on site to diagnose a washing machine that is making unusual noise. Spoke with tech line and spoke with Dustin and he advised due to abnormal wear marks on stater assembly to replace rotor, stater, and clutch. Replaced all three parts and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.File#7725619098"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/15/2019
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Arrived on sit for refrigerAtor pooling on fresh food side. Inspected unit and work area and found water not draining through evaporator drain. Gained access to EVAP and drain pan. Found drain pan rusted and drain line clogged with rust. Gained access to drain line to attempt to clear blockage. Was not able to clear rust blockage. Will need drain line and drain pan to complete repair. Returning with drain line drain pan and drain tray if needed. Informed customer of possibility of drain tray breaking on removal. 1 W10714793 (tray-evap) and 1 W10862105 (DRAIN TUBE) and 1 W11162078 (DRAIN PAN)"
Near Jarrell, TX 76537
Al
Job Details: 08/15/2019
WASHER WHIRLPOOL WTW4816FW2 "Arrived to inspect washer issues.Confirmed the issues of unit not completing cycles.Removed and replaced the latch, valve cam and actuator.Reassembled the unit and unit began operating as designed."
Near Round Rock, TX 78664
Al
Job Details: 08/15/2019
DISHWASHER WHIRLPOOL 6651664993 Arrived to inspect leaking dishwasher.Removed the kick plate and noticed the units front feet were not leveled.The left was half way up and the right leg was all the way down.I raised both feet to maximum limit.Tested unit and found no leaks.Tenant satisfied with call No parts installed.I called the owner with no answer.All water lines were dry at the end of service.Job complete.
Near Austin, TX 78705
Wesley
Job Details: 08/15/2019
DRYER WHIRLPOOL WED5620HW0 Arrived onnsite and found dryer exterior vent filled with water in basement. Preventing any airflow. Advised customer. Also found panel shorted again. Ordering panel and control and fuse and returning with other parts. Advised unit cannot be repaired prior to vent issue being corrected. ; ordrng 1 W11331275 (CONTROL) and 1 W11378949 (CONSOLE)
Near Austin, TX 78739
Kevin
Job Details: 08/15/2019
MICROWAVE KITCHENAID KMBS104ESS02 "arrived on site and found power is showing on control panel, left-hand side of control panel functions but neither cancel or start button are working. A new control panel will be needed before any further diagnosis can be done quoted customer, ; ordrng 3 W11188752 (FUSE)s and 1 W11197501 (CONTROL PANEL)"
Near Killeen, TX 76543
Al
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Arrived to install previously ordered compressor, evaporator, start device, valve and Uv drier.JG was trainer on this call.After installing all listed items, the system began cooling.Job complete"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/15/2019
REFRIGERATOR HOTPOINT HPS15BTHJLWW "Arrived on site to diagnose fridge not cooling. Upon arrival, I found 40 degs in ff side and 4 degs in frz. Good frost pattern. Customer said when it failed, fans weren’t running. Informed customer it may be a defrost timer or temperature control thermostat but at this point, I can not verify which was the issue. Unit has been working fine. Unit is located inside the garage.
Near West Lake Hills, TX 78746
Luis
Job Details: 08/15/2019
REFRIGERATOR JENN-AIR JS42PPDBDA
Near Austin, TX 78729
Tyler B.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Arrived on site for unit with damaged door and handles, replaced door and handles and plugs and name plate and tested good"
Near Austin, TX 78704
Wesley
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL KRSF505ESS01 Arrived on site and found light modules recommended by techline to fix problem. Unit is now operating as designed.
Near New Braunfels, TX 78130
Brandon
Job Details: 08/15/2019
OVEN WHIRLPOOL WOS72EC0HS01 "Arrived on site for customer complaint of unit display not working, found console needs replacing, ordering console. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W11351998 (CONSOLE)"
Near Cedar Park, TX 78613
Lou
Job Details: 08/15/2019
OVEN MAYTAG MGR6600FZ1 "arrived on site to inspect range oven not igniting. Upon further inspection, I removed the bottom panel and tested the unit on Bake at 350 degrees. The unit came ignited and the burner lit, but once the unit got to preheat and cooled, the Ignitor would arc up to 5 times before the burner would ignite. At one point, once the burner turned off, it would not reignite. I tested the broil and it did the same thing. I am ordering the control and bake/broil harness and will return with the prescreened parts. No gas leaks detected during service.; ordrng 1 W11161843 (HARNESS) and 1 W11323275 (CONTROL)"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/15/2019
WASHER MAYTAG MVWB765FW2 Arrived on site for noisy operation.; ordrng 1 W11195971 (STATOR) and 1 W11260238 (ROTOR)
Near Austin, TX 78746
Tyler B.
Job Details: 08/15/2019
WASHER WHIRLPOOL GHW9400PT4
Near Austin, TX 78750
Lou
Job Details: 08/15/2019
DRYER WHIRLPOOL WED4815EW1 "arrived on site to inspect dryer not operating. Upon further inspection, I opened the unit door and pressed the door switch closed and pressed the start button and the unit did nothing. I could hear a humming noise coming from near the bottom of the unit. I removed the drum and using my jumper wire, I bypassed the door switch and when I turned the unit on, t(e motor barely turned. But after holding the start button down for approximately 15 seconds, the motor kicked in and ran correctly. I advised the customer of my findings and advised that the motor needs to be replaced. I am ordering the motor and blower wheel ad will return with all prescreened parts. Customer requested to be placed on the cancelation list. No lint observed during service.; ordrng 1 279827 (motor!dryer) and 1 WP694089 (wheel)"
Near Hutto, TX 78634
Steve C.
Job Details: 08/15/2019
RANGE WHIRLPOOL WFG540H0ES1 Arrived on site for the unit tripped the breaker when closing the bottom drawer. Tested the unit and it does tripped the breaker. Found the wire harness to the valve solenoid gets kinked. Readdress of the harness and applied electrical tape to secure the wire harness. Tested the unit and the unit is working properly. No gas leak present.
Near Kyle, TX 78640
Kevin
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRF555SDHB00 "Arrived on site and replaced ice container, if situation happens again will need to bring back dispenser motor. No water leaks detected at time of service, job complete"
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/15/2019
WASHER KENMORE 110.887528 arrived on site for no operation. Found that the unit has a failed washer lid switch. All water connections are currently dry.; ordrng 1 WP3355806 (switch-lid)
Near Georgetown, TX 78628
Jonathan
Job Details: 08/15/2019
DISHWASHER JENN-AIR JDTSS246GS0
Near Pflugerville, TX 78660
Joel G.
Job Details: 08/15/2019
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Arrived on site to diagnose fridge leaking. Found ice maker leaking where fill tube goes into ice maker. Reinstalled it properly and ice maker had gone though Harvest. Replaced. No leaks detected.
Near Austin, TX 78736
Kevin
Job Details: 08/15/2019
MICROWAVE WHIRLPOOL WMC50522AS "Arrived on site and inspected microwave and found when heating a low water content item like popcorn magnetron is overheating and causing a loss of power. This microwave is a replacement model, no parts can be ordered for repair. Job complete"
Near Austin, TX 78749
Brandon
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAB06 "Arrived on site for customer complaint of unit not producing ice, found filter needed replacing, making small ice cubes. I replaced filter and tested ice maker, unit tested good.
Near Austin, TX 78738
Andy
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDFE104DSS5 Arrived on site for dishwasher burning smell. Upon arrival customer informed that a knife fell out on to bottom of dishwasher and that plastic handle got melted. Removed and cleaned off all melted plastic. And ran test cycle and checked smell at end and smell was much better but still smelled some. Contacted office to see if replacing parts will be covered as there is no safety issue and issue is no fault of appliance. Was instructed to call safety line. Did as instructed and was instructed not to replace any parts. (SR# 7725543032) No water leaks present at time of service.
Near Temple, TX 76504
Al
Job Details: 08/14/2019
REFRIGERATOR LG LFX25974ST.ASTCNA0
Near Bruceville-Eddy, TX 76524
Al
Job Details: 08/14/2019
DISHWASHER KENMORE 5871416580 "Customer sayid the unit is 33 years old.She said it wouldn’t drain.I determined Unit would only fill, not wash or drain.Possibly a control, pump and motor issue.Unknown failure.Job complete"
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
WASHER MAYTAG MVWB865GW1 "arrived on site and inspected washer and found several error codes F3E2, F7E0, F0E4. Set washer on automatic diagnostic cycle and found cold water flow is weak. Will need to bring back the control board and Valves to correct issue. No water leaks from connections at time of service; ordrng 1 W11172234 (VALVE HOUSING)"
Near Leander, TX 78641
James
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH75021HZ1 Arrived on site and found door has marks along top. Unit will need new door to repair; ordrng 1 W11186045 (DOOR)
Near Austin, TX 78734
Andy
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL KUDE70FXSS
Near Austin, TX 78745
Leonardo
Job Details: 08/14/2019
OVEN WHIRLPOOL WFC310S0ES1
Near Austin, TX 78757
Scott
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for door not closing properly . Found mullion not making contact with track on top of cabinet . Replaced mullion . Mulillion is now closing properly . Door is still sitting low . Found stop is missing from door . Ordering hinge ,door stop and screws . Nonwater leaks detected at time of service . Call to set return.; ordrng 1 W10163249 (stop-door) and 1 W10861742 (hinge-door) and 2 WP98165 (screw)s"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/14/2019
OVEN GE PT7050SF2SS Arrived on site for oven light not working. Per diagnostics mode and tested operation. Found door switch opening and closing. Removed lamp housing and inspected. Tested AC voltage at housing and found none. Gained access to control and tested voltage with switch in closed position and found none. Tested with light on at UI and found no voltage. Will need to replace light bulb and control.
Near Copperas Cove, TX 76522
Al
Job Details: 08/14/2019
RANGE AMANA ACR4303MFW3 Arrived to inspect outer glass shattered.Confirmed the complaint.Removed and replaced the outer glass.Reassembled the unit and unit began operating as designed.Job complete
Near Austin, TX 78702
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Arrived on site for no ice. Found icemaker fingers catching on rake,adjusted icemaker housing,adjusted housing ran icemaker through a cycle water filled icemaker unit working as designed"
Near Georgetown, TX 78628
Thomas L.
Job Details: 08/14/2019
BUILT IN COFFEE INGLIS DNCNDHDHFHFHDHDH
Near The Hills, TX 78738
Andy
Job Details: 08/14/2019
REFRIGERATOR LG LSC27925ST Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near , TX 78738
Andy
Job Details: 08/14/2019
OVEN WHIRLPOOL WGG745S0FS02 Arrived on site for for range burners not igniting. Tested and inspected unit and found all operations to be normal. Instructed customer on use and care of unit and practice for best performance. No gas leaks present at time of service.
Near Austin, TX 78748
Brandon
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site for customer complaint of unit leaking, found leak coming from water tube connection at filter housing, ordering water tube and housing. ; ordrng 1 W11194438 (FILTER HOUSING) and 1 WPW10674102 (tube-water)"
Near New Braunfels, TX 78130
Robert
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Arrived on job for noise and drawers not sitting properly. During testing found that the damper was causing the noise issue. Replaced damper with new part and noise is gone. Also found that bottom cover the drawers sit in is warped not allowing the drawers to close properly. Ordered cover. ; ordrng 1 W11133636 (COVER)
Near Austin, TX 78746
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KSSP42QFS05 "Arrived on site for no cool. Uv dye already installed into system found uv dye on middle mullion section,checked side of mullion found small trace of dye on seam,removed evaporator cover also found dye on heat exchanger.
Near Nolanville, TX 76559
Al
Job Details: 08/14/2019
WASHER MAYTAG MVWC565FW1 "Arrived to inspect washer leaking.Confirmed the complaint, removed and replaced the pump.Reassembled and unit tested as designed.All water lines were dry at the time of service.Job complete"
Near Dripping Springs, TX 78620
Brandon
Job Details: 08/14/2019
OVEN GE JTP90SM1SS "Arrived on site for customer complaint of oven not working, found faulty bake element and control board. I ordered the control board last time I was on site, but did not have board for repair. ordrng 1 CNOTE (2 HOUR JOB) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 WB27T10915 (control ovn asm)"
Near Elgin, TX 78621
Steve C.
Job Details: 08/14/2019
WASHER AMANA NTC3500FW0 Arrived on site for the unit is not working properly. Customer advise it’s not draining properly and plastic is broken. Advise customer the cracked plastic on the top is not covered due to cosmetic issue. Found the wire connection to the drain pump is disconnected. Secured the connection and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Arrived on site to repair unit that is frosting in the freezer section. Found that the bottom of the freezer door is bowed and the gasket is not sealing to the Cabinet properly. Will order door and gasket. Also found that the drawer brackets are not closing properly either. Will order freezer drawer brackets. Will seal gaps at freezer liner as well.; ordrng 1 COSTAPPROVALNEEDED and 1 LW10341279 (dor-fip ss) and 1 W10407216 (gasket-fip) and 1 W10625067 (bracket Left) and 1 W10625068 (bracket right) and 1 W10841140 (adhesive)
Near Leander, TX 78641
James
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFF507ESS01 Arrived on site and installed new led controller. Tested voltage to ice box fan and found improper voltage. Called tech line and spoke to Joel #7725605941. Voltage is due to broken wire in cabinet
Near Killeen, TX 76549
Al
Job Details: 08/14/2019
DRYER WHIRLPOOL WED4800XQ0 "Arrived to inspect dryer not heating.Confirmed the complaint and check for continuity on element, thermostat and fuseAll passed.Tested the connection from element to motor/ground and got 0 volts.Tested second connection from element to timer and got 121 volts.Ordering the motor and blower wheel.Will return with all previously screened parts for next call.OFFICE TO RESCHEDULE CUSTOMER.; ordrng 1 279827 (MOTOR ASSEMBLY ) and 1 WP694089 (BLOWER WHEEL )"
Near Leander, TX 78641
Jonathan
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF330PAHB2 Arrived on site for dishwasher possibly leaking from underneath. Customer stated they found out the water was actually leaking from shower but to want to double check the dishwasher. Removed toe plate and found no signs of water. Performed diagnostics mode and monitored test cycle. Found no signs of water leakage. All tested good.
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
WASHER WHIRLPOOL WFW6620HC0
Near Copperas Cove, TX 76522
Al
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Arrived to inspect RC section or French door refrigerator, not cooling.Verified complaint removed the deli drawer and saw a massive frost buildup on the evaporator cover.Removed the cover, used my steamer to defrost the unit.Removed and replaced the motor evaporator.Reassembled and unit began cooling as designed.All water lines were dry at the time of service.Job complete"
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
DRYER WHIRLPOOL WED6620HC0 Arrived on site for “clothes not completely drying on sense drying” complaint. Inspected unit and found control to be faulty. Ordering new control and sensor harness. Office will need to set return schedule.; ordrng 1 TWOMANCALL (TWO MAN CALL) and 1 W11350214 (CONTROL (EXPART)) and 1 WPW10298258 (harns-wire)
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
RANGE WHIRLPOOL WFG550S0HZ1 Arrived on site to diagnose oven not baking properly. Customer says it would heat but timer would count down in less time than given so she would need to reset oven multiple times to finish baking. Control will need replaced. No leaks detected.; ordrng 1 W10833885 (sensor) and 1 W11258611 (cntrl-elec)
Near Paige, TX 78659
Steve C.
Job Details: 08/14/2019
OVEN FRIGIDAIRE FFGW2425QSA Arrived on site to replace the control board and the overlay Due to the unit will not heat up. Replace the control board and overlay and the unit is still not working. Found there is power to the safety valve of 3 V on each side. Found the safety valve is defective.Office will need to reschedule customer. SM only on this call.. ; ordrng 1 316031503 (valve) and 1 CNOTE (SM ONLY)
Near Waco, TX 76707
Arthur B.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDHV00 Arrived onsite for customer complaint of water leaking from dispenser area. Removed top cover and found lines to water valve not fully seated. Secured line and tested. Water now dispenses as intended. No other issues found. All water connections were dry at time of service.
Near Lago Vista, TX 78645
James
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS312SNHW00 Arrived on site and tested operation. I found temp in fresh food at 62 and freezer at 51. I found evaporator sweating and ball of ice at exchanger input. Compressor is hot and running constantly. Unit will need new compressor to repair. I will also bring evaporator on return service. Office to schedule return service for 2 hours ; ordrng 1 CNOTE (2HR SS) and 1 TJ90SF8404 (STUB) and 1 W10309988 (compressor) and 1 WP2188822 (evaporator) and 1 WPW10143759 (dryer)
Near New Braunfels, TX 78130
Robert
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL JF42NXFXDW02 Arrived on job to install new part and level unit. Installed new gasket but could not complete leveling of the unit do to rear caster is in the locked position will not move. Ordered part.; ordrng 1 2005032 (leveler)
Near San Marcos, TX 78666
Kevin
Job Details: 08/14/2019
ICE MACHINE KITCHENAID KUIS18PNZB2 "Arrived on site and inspected ice machine and found ice production is low set machine into a diagnostic cycle and found water level sensor is not registering properly. Replaced water level sensor and it is now filling up the reservoir correctly. No water leaks from connections at time of service, job complete"
Near Austin, TX 78736
Robert
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on job for complaints of not drying properly. Ran diagnostics and no codes and all parts functionality good. Advice customer to preheat water and use wet agent.
Near Austin, TX 78722
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Arrived on site for no Cool in fresh food compartment. Removed deli drawer found fresh food evaporator incased in ice,diagnosed faulty thermistor. Defrosted evaporator replaced defrost thermistor harness,secured thermistor to correct location on suction line using foil tape and a zip. Powered unit on checked air flow good unit cooling down correctly"
Near Georgetown, TX 78628
Jonathan
Job Details: 08/14/2019
REFRIGERATOR GE GSH25JSXB "Arrived on site for refrigerator not freezing. Inspected unit and work area. Found ice buildup on evaporator. Forced defrost cycle and found heater not glowing. Measured thermostat and found at 39 K ohms. Measured defrost sensor and found within range. Measured heater resistance and found opened. Removed failed heater and installed new. Advanced defrost cycle and found operating. Found ice maker not cycling and freezer light not working.
Near Austin, TX 78730
Luis
Job Details: 08/14/2019
ICE MACHINE KITCHENAID KUIC18PNTS2 "Arrived on site for loud noise and no ice. Diagnosed water line freezing by evaporator tubing. Adjusted tubing away from evaporator lines,changed harvest setting to no delay to prevent line from freezing."
Near Austin, TX 78757
Scott
Job Details: 08/14/2019
ICE MACHINE WHIRLPOOL GI15NDXZS1 "Arrived onsite for no ice . Found valve had failed . Replaced valve .Unit was starting to build slab bye end of service . Job complete ."
Near Austin, TX 78728
Andy
Job Details: 08/14/2019
DRYER WHIRLPOOL WED9470WW1 Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Belton, TX 76513
Al
Job Details: 08/14/2019
WASHER MAYTAG MVWB880BW0 Arrived to install previously ordered parts. Removed and replaced the basket and tub ring.Reassembled and unit operates as designed.All water lines were dry at the time of service.Job complete
Near Lago Vista, TX 78645
James
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site and tested heater and thermistors and thermostats. All tests good and customer stated that the unit had started making ice and filled the ice bin after last service. Unit tests good and must have reset when unplugged during original diagnosis for testing. Job complete
Near Georgetown, TX 78633
Thomas L.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Removed and replaced slow turning evaporator fan motor which is causing frost buildup at air vent. All water connections are dry.
Near Georgetown, TX 78626
Joel G.
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS315SNHM00 Arrived on site to install part I previously ordered. Verified operation and fill after installing. No leaks detected.
Near Buda, TX 78610
Brandon
Job Details: 08/14/2019
FREEZER WHIRLPOOL WRF991BOOM00 "Arrived on site for customer complaint of unit not making ice, freezer frost build up, and control lights not working. Found UI board led missing, found faulty ice maker, e2 error, found ice box fan sputtering, and freezer cabinet needs sealing. Ordering controls, ice box fan, ice maker, and adhesive. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (AUTH) and 1 W10628307 (cntrl-elec) and 1 W10669171 (cntrl-elec) and 1 W10841140 (adhesive)"
Near Austin, TX 78723
Joseph C.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDT720PADM2 "Arrived on site for “unit not running” complaint. Inspected unit and found pebble blocking operation of pump/motor. Removed blockage. Tested unit, twice. Unit is performing as designed. No leaks detected, at time of service."
Near Bastrop, TX 78602
Steve C.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Arrived on site for the unit is not draining. Tested the unit and found the garbage disposal has the cap. Removed the cap and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Manor, TX 78653
Steve C.
Job Details: 08/14/2019
DISHWASHER WHIRLPOOL WDF330PAHS3 Arrived on site for the upper rack falls down. Tested the unit and found the wheels on the upper racks are broken and also the stoppers will not hold in place. Replaced all the wheels and the stop and tested the unit. Unit works properly and all water connections were dry at the time of service.
Near Austin, TX 78727
Paul
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Arrived onsite for the refrigerator with a no ice condition. Ms stated that she heard the unit go thru a cycle just after she called in for service but it only did this one time. I found ice in the mold when I arrived and the unit went into a harvest when I removed the ice bin but there was only one harvest of ice in the bin. I found the ice bin fan and dampener working as designed. I found all the thermistors good. I found the FC at 8 degrees which is going to get the temp at the icemaker borderline of harvest temp. I set the controls at max cool and monitored the temp in the FC. I found all sealed system components running. After running all of the test in service mode and finding everything working I set the unit on fast cool and monitored the temp. The FC was at 21 degrees and after 45 minutes had only dropped to 9.4 degrees. I opened the FC up again and depressed to door switch to check the evaporator fan. I found the fan not running correctly a
Near Austin, TX 78724
Luis
Job Details: 08/14/2019
REFRIGERATOR MAYTAG MRT118FFFH01 "Arrived on sit soft cooling issue. Found large iceball on inlet to evaporator. Replaced evaporator and installed a uv drier, vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good unit cooling down correctly"
Near Austin, TX 78730
Paul
Job Details: 08/14/2019
WASHER MAYTAG MHW5500FW0 Arrived onsite for the washer that is making a banging and rattling noise in the spin cycle. I tested the washer in the auto diagnostics cycle. The unit completed the cycle and worked as designed. There were no stored error codes. I found the shocks worn out which will cause the basket to bang in the spin cycle under a heavy load. The shocks will need to be replaced to complete service
Near Austin, TX 78730
Paul
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRFC300ESS01 Arrived onsite for the refrigerator with a no cool condition. I found the compressor overload tripping. I found the start device and capacitor with a burned terminal. I Homes the compressor windings out and found them within spec. The start device and capacitor need to be replaced. ordrng 1 WP2320150 (START-DEV) and 1 WPW10350564 (CAPACITOR)
Near Austin, TX 78752
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Arrived on site for no cool. Ice ball on inlet to evaporator diagnosed leak at evaporator unit will need a new evaporator and compressor.
Near Austin, TX 78750
Tyler B.
Job Details: 08/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 "Arrived on site for unit with touch pad issues, found not responsive. Replaced console and tested good"
Near Austin, TX 78759
Paul
Job Details: 08/14/2019
DRYER MAYTAG MED6000AW0 Arrived onsite for the dryer making a loud grinding noise. Mr stated it was working fine until it was moved into this apartment. I found the left side of the chassis dented in and the drum rubbing it. I also found the chassis full of lint. I tested the unit and it sounds normal and works as designed. Call complete.
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
REFRIGERATOR FRIGIDAIRE FRS26H5AW3 "arrived on site to inspect refrigerator noises. Upon further inspection, as I was removing food from the FC section, I noticed that the ice maker was harvesting. Once I was done removing the foo dire s from the FC to inspect the evaporator, the noise came on. What I found was that the unit is not connected to water and when the ice maker harvests and it’s time to dispense water into the tray, the valve is making a loud grumbling noise cause there’s no water gong into it. I lifted the arm on the ice maker to turn the IM off and advised the customer that as long as the arm is in the off position, the valve won’t attempt to dispense water and make the noise anymore. Also, I found that the unit is plugged into a GFCI outlet. I advised the customer to be careful with it, because the GFCI outlet could pop at any time and cause the unit to shut off. No water connections to the unit, job completed."
Near Austin, TX 78704
Wesley
Job Details: 08/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS00 Arrived on site and was unable to replicate symptom. Checked water lines and dispensing and verified no new ice build up in freezer. All basic check are good. Cleaned unit dispenser tip to prevent splatter. All checks good.
Near Pflugerville, TX 78660
Wesley
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL GD5RVAXVY02 Arrived on site and replaced receiver and emmiter boards. All checks good. Advised customer on repair
Near Austin, TX 78703
Luis
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL KUWR204ESB00 "Arrived on site for defective door. Found rust on door skin diagnosed defect in manufacture process,uploaded pictures to SD-QuickPic installed new door skin and nameplate"
Near Austin, TX 78748
Brandon
Job Details: 08/14/2019
RANGE KITCHENAID KEHU309SSS0 "Arrived on site for customer complaint of f7e2 error code and oven not working, found broken wires on boiler, I replaced boiler, unit tested good."
Near Austin, TX 78733
Luis
Job Details: 08/14/2019
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Arrived on site for no ice. Found main power harness pin slipping out of harness causing no power to icemaker. Removed icemaker reinstalled pin into harness reassembled unit,ran icemaker through a cycle. Icemaker ran through a cycle and filled with water."
Near Austin, TX 78702
Leonardo
Job Details: 08/14/2019
OVEN WHIRLPOOL WFG710H0AS1 Arrived on site to test unit for oven not turning on. Test unit and found bad regulator. Will need new regulator Job complete
Near Hutto, TX 78634
Cliff
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE320M0ES2 Arrived on site to diagnose an oven that will not bake or broil. Tested unit and found control board shorted out causing multiple components not to operate. Replaced main control and tested unit. Found all is functioning properly at this time.
Near Manor, TX 78653
Steve C.
Job Details: 08/14/2019
RANGE WHIRLPOOL WFE540H0ES2 Arrived on site for to replace the main harness due to short. Customer also has the power cord. Replaced the main harness and found the new terminal block is broken. Will need to order the terminal block. ; ordrng 1 WPW10245259 (block-term)
Near Round Rock, TX 78664
Cliff
Job Details: 08/14/2019
DISHWASHER AMANA ADB1000AWB1 Arrived on site to diagnose a dishwasher that is not operating properly. Found circulation pump locked up. Friede pump and tested unit. Found all is functioning properly at this time and no further repairs are needed. No leaks were found at time of service.
Near Austin, TX 78745
Leonardo
Job Details: 08/14/2019
DISHWASHER AMANA ADB1500ADS4 Arrived on site to test unit for console not working. Test unit and found bad console and ui. Will order new console w10785274 and new ui w10918487 and new control board w11306302. ; ordrng 1 W10785274 (CONSOLE ) and 1 W10918487 (UI) and 1 W11306302 (CONTROL BOARD)
Near Austin, TX 78728
Scott
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Arrived on site for no cooling in either section . Ran diagnostics compressor not coming on. Found a refrigerant line cover was stuck under condenser fan causing compressor to heat up and take out inverter . Removed from fan and installed inverter . Unit is now cooling . No water leaks detected at time of service .job complete .
Near Briarcliff, TX 78669
Brandon
Job Details: 08/14/2019
REFRIGERATOR FRIGIDAIRE LGHD2369TF3 "Arrived on site for customer complaint of lower ice maker not working. Found faulty ice maker, ordering ice maker. Could not find freezer ice maker on parts breakdown, parts department needs to do research. Refrigerator section ice maker is working. ; ordrng 1 CNOTE (PARTS RESEARCH FOR FREEZER COMPARTMENT ICE MAKER) and 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 CNOTE (ORDER FREEZER ICE MAKER)"
Near Georgetown, TX 78628
Joel G.
Job Details: 08/14/2019
REFRIGERATOR KENMORE 795.7033241 "Arrived on site to diagnose fridge not making ice. Found temps correct in all compartments. Found ice maker stuck in a harvest and not cycling indicating a faulty ice maker. Replaced ice maker and verified operation. Customer to give unit a least 6 hours for first harvest and 48 hrs for bin to get full. No leaks detected. Also, ice maker auger motor was missing a screw upon arrival but customer says he will replace it."
Near Leander, TX 78641
Lou
Job Details: 08/14/2019
MICROWAVE WHIRLPOOL WMH32519HZ3 "arrived on site to inspect microwave not operating. Upon further inspection, I pressed the 30 second cook time and pressed start and the unit acted like it wanted to operate but it only clicked and turned off. I found a burnt spot on the main control so I removed and replaced it and retested. Same thing happened. I tested the switches and found one open. Unit was left unplugged for safety.; ordrng 1 W11252186 (INTERLOCK) and 1 W11252187 (INTERLOCK)"
Near Leander, TX 78641
Lou
Job Details: 08/14/2019
DISHWASHER AMANA ADB1400AGS1 "arrived on site to inspect dishwasher dispenser door not opening. Upon further inspection, I placed the unit in diagnostics showing no error codes. When the unit was to dispense water into the tub, I couldn’t hear the water flowing. When I opened the door, I found no water in the bottom of the tub. I checked under the sink and found the water supply turned off. I turned the water on and the unit began to dispense water. Unit continued with testing and operated as designed with the dispenser door opening, drain pump operating and element heating. I made recommendations for use and care as well as detergents and rinse aid. No water leaks observed during service, job completed."
Near Cedar Park, TX 78613
Lou
Job Details: 08/14/2019
DISHWASHER KITCHENAID KDTM354DSS0 "arrived on site to install previously diagnosed and ordered parts. Due to the error codes for fan malfunction and OWI sensor malfunction and corrosion on the wiring harness, I removed and replaced the vent fan, OWI sensor and wiring harness. Placed the unit in diagnostics and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near New Braunfels, TX 78132
Kevin
Job Details: 08/14/2019
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Arrived on site and inspected refrigerator and found fresh food evap is frosted over again. Took 1 picture . Requested that customer defrost refrigerator again to inspect fresh food evaporator again. No water leaks from the connections at time of service.; ordrng 1 W10503500 (cover-evap)
Near Austin, TX 78721
Joseph C.
Job Details: 08/14/2019
WASHER WHIRLPOOL LTE6234DQ3 "Arrived on site for “leaking water from front bottom of unit” complaint. Inspected unit and found drain pump leaking. Drain pump was stuck to motor shaft. Removed and replaced drain pump. Tested unit. Unit is performing as designed. No leaks detected, at times of service."
Near Bastrop, TX 78602
Steve C.
Job Details: 08/14/2019
REFRIGERATOR KENMORE 795.7316761 Arrived on site for the unit is not cooling or freezing. Tested the unit and found the unit compressor is extremely hot and no frost pattern. Found the unit compressor is defective. All water connections were dry at the time of service.