We serviced a
MAYTAG WASHER
Model MVW6200KW2
Near Elm Mott, Texas 76640
Jonathan M
Job Details: 01/12/2023
"Arrived on site for a washing machine that is not completing cycles every time. Inspected unit and work area. The customer advised that the unit will sometimes run through and complete cycles and other times will not and sometimes she has issues even starting the machine. Ran unit through diagnostics and found an F8 E6 (water hazard) error code. Ran the unit to an auto test in the unit ran as designed. Attempted to test the unit on a heavy duty cycle and found the control not registering the lid closed. Switched it over to delicates and have the same issue. Renting it back through diagnostics and found the lid lock locking and operating as designed. I called Whirlpool Techline and spoke to Andrew SR# 7735483744. He had me check polarity at the wall which we found proper polarity. He then asked about the breaker for the washer if it was dedicated or not. Found that the washer was on a breaker tied to the entire utility room and the halogen lights above. He advised to go ahead and replace the latch due to the intermittent locking failures but after that, advised that the customer would need to create a dedicated circuit for the washer prior to any further repairs after that. Ordering the latch and reschedule the customer; ordrng 1 W11394572 (Latch)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Austin, Texas 78703
Wesley
Job Details: 01/12/2023
Arrived on site and found unit had had wiring chewed by a mouse. Will require lower harness to repair. Also returning with other possible damaged parts just in case. ; ordrng 1 W11414944 (Drain hose) and 1 W11551233 (Drain hose) and 1 W11568793 (Lower harness)
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near San Marcos, Texas 78666
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected washer and found it is exposed to outside temperature, due to recent freezing temperature water valve has cracked. Spraying water has shorted control board. Washer does not have its own outlet or circuit. Replaced valves and control board and washer will now complete a calibration and diagnostic cycle. Landlord is not present but explained to tenant how installation does not meet requirements and issue will happen again. Documented with tech line, job complete 7735478620"
We serviced a
KITCHENAID DISHWASHER
Model KDTE104KPS0
Near Austin, Texas 78734
Leonardo
Job Details: 01/12/2023
Arrived on site to test unit for unit not draining. Test unit and found drain pump not working. Replaced drain pump test unit and unit test good job complete.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX335HPS01
Near Austin, Texas 78738
Luis
Job Details: 01/12/2023
"Arrived on site for no ice. Ran diagnostics water filling pan recirculating pump not powering on,unit passed all other diagnostic test,replaced defective recirculating pump powered unit on let unit run pump powered on."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Austin, Texas 78725
Joe Z
Job Details: 01/12/2023
"Arrived onsite for squeaking. Upon arrival found unit squeaking when drum turns. Found supports wobbly and squeaking. Also found belt is beginning to fail. Need to replace belt and supports. Replaced belt 341241, and both supports WPW10314173. Test unit and unit is operating as designed. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Manor, Texas 78653
Wesley
Job Details: 01/12/2023
Arrived onsite and found unit operating with failed gasket. Replaced gasket. Unit is now operating as designed. All checks good.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW4
Near Austin, Texas 78729
David S
Job Details: 01/12/2023
"Arrived on site to possibly install previous diagnosed part. As I was removing the gas line I found a one way reduce was installed on the dryer, the flow of gas for the reduce was going in the opposite direction of actual gas flow not allowing has to pass through. I removed the inner valve and reassembled the unit and tested it. It is now working as designed. Job complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS973CIDM00
Near Austin, Texas 78728
Cliff
Job Details: 01/12/2023
Arrived on site to diagnose a refrigerator that is not cooling. Found drier restricted and replaced drier. Pulled vacuum and charged unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Austin, Texas 78754
Vincent
Job Details: 01/12/2023
Arrived on site to install parts ordered by previous tech. Inspected unit and work area. Installed new motor and new control and calibrated unit after parts installed. Unit is now operating as designed and no leaks where observed during service. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Hutto, Texas 78634
Cliff
Job Details: 01/12/2023
Arrived on site to diagnose a washer that is shaking during spin. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best loading process to help prevent balancing issues.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS20
Near Liberty Hill, Texas 78642
Maurice R
Job Details: 01/12/2023
Arrived onsite for fan not shutting off. On inspection found a temperature sensor was bad keeping the fan on. I replaced the sensor and the control board. Tested unit to 350? . Fan was off when stating the test. Came on once it hit 350?.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHZ00
Near Bertram, Texas 78605
Kimo
Job Details: 01/12/2023
Arrived on site for a refrigerator that has ice production issues.. Upon arrival I found that the ice tray had a crack in it causing it to leak which is why it was not producing ice. I replace the ice maker and tested it through the diag mode and found that the unit is operating as designed. Job complete.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ08
Near Bluffton, Texas 78607
Kimo
Job Details: 01/12/2023
Arrived on site for a microwave that has intermittent heating issues and also speed to does not work on the vent. Upon arrival I inspected the unit he did not work then attempted to heat up some water and found that the unit did heat the water. upon further inspection I found that the vent fan was mounted backwards in unit causing air not to flow through the unit causing it to overheat which caused the performance issues.. I corrected this and tested units multiple times using water and butter and found unit operating as Designed each time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elgin, Texas 78621
Paul
Job Details: 01/12/2023
Arrived onsite for a washer not filling. The customer stated the valve broke. I found the cold water valve had separated from the valve body. I replaced the fill valve assembly and tested the washer. The washer is working as designed. There were no water leaks present at the time of service. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Hutto, Texas 78634
Gerry C
Job Details: 01/12/2023
"WFG320M0BS3 Arrived to inspect F3 code. I found the unit would display F3, shortly after starting an attempted bake and the temperature display never increased from the starting temperature of 100?. The sensor wire was pinched by the rear cover and after correcting, the sue was resolved. I verified the wire was not cut and re-routed and re-insulated it to prevent future issues. No gas leaks detected during service."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ03
Near New Braunfels, Texas 78130
Andrew
Job Details: 01/12/2023
"Arrived on site and replaced previously diagnosed compressor. Vacuumed system and system held vacuum for 20mins. Charged to specs, no signs of refrigerant leaks or restrictions. Frost pattern developing on top 3 coils and working its way through evap as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Fischer, Texas 78623
Andrew
Job Details: 01/12/2023
"Arrived on site to test unit for FC door not closing properly on left side causing frost build up. Found door is closing properly, door gasket just needed heated and formed. Formed gasket and door now sealing properly. Advised to leave door closed for about 1hr to allow seal to form while cooling down. No leaks detected. Job complete."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC300ESS01
Near Austin, Texas 78723
Wesley
Job Details: 01/12/2023
Arrived onsite and found unit operating with failed compressor. Replaced compressor and dye drier and installed access. Valve. All joints inspected for good solder seal. Pulled vacuum for 18 minutes and and vacuum held. Charged system with 5oz of r134a coolant and reassembled and plugged the unit in. Compressor and vans operating as designed. watched the temp drop from room temp to 52f in 10 minutes in the air channel. Advised customer on repair. All checks good.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF300ESS01
Near Austin, Texas 78704
Wesley
Job Details: 01/12/2023
"Arrived onsite and tested unit operating with erratic cooling record which the customer had established using a digital thermometer throughout the day. Evaluated airflow and temps settings. Provided advice on design and loading standards to prevent trapping air and allow proper circulation. No parts or functional failures, all else checks good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Canyon Lake, Texas 78133
Andrew
Job Details: 01/12/2023
"Arrived on site to test unit for grinding noise. Found unit not shifting properly from agitate to spin preventing from locking into place properly with pulley. Replaced actuator with truck stock W11481722. Tested unit and found noise still present. Cam was getting hung up somewhere and was unable find where. Replaced cam, unit now working as designed in auto diagnostics and manual diagnostics. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Canyon Lake, Texas 78133
Andrew
Job Details: 01/12/2023
"Arrived on site to test unit for not washing. Found wash motor was not connected. Secured connection, unit now working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Killeen, Texas 76543
Tyler
Job Details: 01/12/2023
"Arrived on site for dryer not heating. Upon arrival confirmed issue. After verifying stable power source i then disassembled and found cutoff failing. Found element still working within specs. Found clog in venting sand removed it and replaced cutoff, and found dryer heating as designed. Call complete"
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Hutto, Texas 78634
Cliff
Job Details: 01/12/2023
Arrived on site to replace previously ordered parts for washer. Replaced control and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near New Braunfels, Texas 78132
Kevin
Job Details: 01/12/2023
"Arrived on site and replaced cover diagnosed on previous visit, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT313CZLW00
Near Taylor, Texas 76574
Cliff
Job Details: 01/12/2023
"Arrived on site to diagnose a refrigerator that is not cooling consistently. Found no failures to unit at this time. Unit is in garage and is a indoor rated unit and will not operate correctly in outdoor conditions, and showed the information in the owners manual. Job is complete."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ07
Near Georgetown, Texas 78628
Lou
Job Details: 01/12/2023
"Arrived on site to install previously diagnosed and ordered parts. Due to the main control failure and the damper not being installed, I removed and replaced the main control and installed the damper. Tested the unit and it is operating as designed. Job completed"
We serviced a
MAYTAG WASHER
Model MVWC5655DW2
Near Hewitt, Texas 76643
Jonathan M
Job Details: 01/12/2023
Arrived on site for a washing machine that is making noises during the spin cycle. Inspected unit and work area. Customer advised that the unit is making a clicking sound and makes various other sounds during the spin. I did find the unit making a few abnormal sounds during spin so check in at the unit. Found the cam worn And the belt slipping on the cam. Replaced the cam assembly and tested the unit. The unit did sound better but the customer was still complaining about the rubbing sound that they were getting. I ran the unit through a partial wash cycle with some towels inside and ran it through a drain and spin. Found the unit unlevel and the tub ring rubbing up against the foam pads on the front and sides creating the issue. I did go ahead and level out the washer and advise that the rubbing sound that theyre hearing is from the pads when the basket is rubbing up against them. I did advise that I cannot fix that because that would be due to off-balance issues. The unit is now working as designed. Call complete.
We serviced a
KITCHENAID DISHWASHER
Model KDFE204KPS0
Near Austin, Texas 78734
David S
Job Details: 01/12/2023
Arrived on site to install a new heating element according to service pointer w11540964. I verified the model and serial number fall in range. I gained access to the heating element and replaced it with new. I reassembled the unit and tested it. I found it working as designed. No water leaks detected. Job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Austin, Texas 78734
David S
Job Details: 01/12/2023
Arrived on site for dishwasher not cleaning dishes. I inspected the unit and work area. I found the wash motor not turning on but receiving power. I replaced the motor assembly. I tested thebubut and found it working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW2
Near Waco, Texas 76712
Jonathan M
Job Details: 01/12/2023
Arrived on site for a washing machine that is flashing a low flow error code. Inspected unit and work area. Ran it through diagnostics and did confirm the F8 E1 (low/no water detected during fill) error code. Tested the cold water valve and heard the unit buzz but not allow water through. Checked water pressure from the wall and found proper water pressure. Replaced the cold water valve and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, Texas 78754
Vincent
Job Details: 01/12/2023
"Arrived on site for dryer, inspected unit and work area. Customers complaint was dryer making noises in apt 2106. I tested unit and found that the fan housing was not properly placed. I fix the hosing and its now operating as designed. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED4985EW0
Near Austin, Texas 78754
Vincent
Job Details: 01/12/2023
Arrived on site for dryer. Inspected unit and work area. Installed parts ordered by previous tech. Timer was still not working properly due to incorrect knob. The washer in the apartment and the dryer someone had switch the mobs around. I switch them back and the dryer seams to be working like normal now. Job completed.
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Waco, Texas 76704
Jonathan M
Job Details: 01/12/2023
"Arrived on site for a dishwasher that is not completing cycles. Inspected unit and work area. The customer advised that since they bought the dishwasher, they have not been able to use it. Did confirm the customers complaint and found that water would not drain from the unit. Checked the drain hose at the garbage disposal and found the knockout punch had not been knocked through causing the inability for the dishwasher to drain. Knocked through the knockout punch and the unit began to work and operate as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT518SZFM02
Near Cedar Creek, Texas 78612
Paul
Job Details: 01/12/2023
Arrived onsite for a refrigerator to repair a broken lokring and possibly replace sealed system components. I tried to remove the lokring from the yoder loop but it would not come off. If the line was cut above the existing lokring there would not be enough line to add another lokring and if a copper sleeve was added it would cause the plastic fitting that goes in the chassis to melt and catch the foam in the liner on fire. I called techline and spoke with Nate SR#7735421228. I explained all of this to him and sent him another photo. Nate is putting it in for review to have the unit replaced. I let the customer know that they would be contacted in 3-5 business days. Call complete.
We serviced a
WHIRLPOOL DRYER
Model WGD4815EW2
Near Austin, Texas 78753
Vincent
Job Details: 01/12/2023
"Arrived on site for dryer, inspected unit and work area. Customers complain was dryer blowing cold air from outside. I inspected unit and found the duck was not properly installed and found that wind from outside comes in while unit is off. I explained to customer theres nothing we can do to prevent the cold air to come in. Unit is operating as designed. Job completed."
We serviced a
LG WASHER
Model WM2016CW
Near Copperas Cove, Texas 76522
Tyler
Job Details: 01/12/2023
Arrived on site for washer banging and making screeching noise. Upon arrival confirmed issue. Found unit had gone off balance again and traced issue back to uneven flooring causing unit to move while on spin. Insured rotor/stator had no damage and bearing show no leaks or signs of failure. Unit now working as designed.
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC2
Near Austin, Texas 78726
David S
Job Details: 01/12/2023
Arrived on site for washing machine making a screeching noise. I inspected the unit and found the belt slipping on the cam. I replaced both and recalibrated the unit. It is now working as designed. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Hillsboro, Texas 76645
Jonathan M
Job Details: 01/12/2023
Arrived on site to install previously diagnosed parts. Inspected unit and works area. Replaced the belt and added sound pads to the dryer. Still found the unit making an abnormal sound. Disassembled the unit again and found the blower wheel loose inside the housing. Attempted to reattach the blower wheel and found it was stripped. As I was removing the blower wheel found the motor the cause for the abnormal sound. Replaced the motor and blower wheel as well and tested the unit. The unit began to work and operate as designed. Call complete.
We serviced a
KITCHENAID WINE COOLER
Model KUWR304EBS03
Near Austin, Texas 78747
Luis
Job Details: 01/12/2023
"Arrived on site. Cleaned gasket and cabinet tested door operation good,adjusted drawer glides and racks tested drawer operation good."
We serviced a
WHIRLPOOL FREEZER
Model WRS325SDHZ08
Near Austin, Texas 78748
Luis
Job Details: 01/12/2023
"Arrived on site for water leaking. Ran icemaker found water over spilling between fill tube and water slide,added extension to fill tube,ran fill cycle water filling icemaker correctly with no leaks"
We serviced a
MAYTAG WASHER
Model MVWP575GW0
Near Fort Hood, Texas 76544
Tyler
Job Details: 01/12/2023
Arrived on site for washer not filling. upon arrival confirmed complaint. Found f8e1 in diagnostics. Found cold side inlet valve failing. Replaced inlet valve and found unit working as designed with no leaks. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, Texas 78628
Maurice R
Job Details: 01/12/2023
Arrived onsite for dishwasher door not working correctly. On inspection found the kick plate was installed upside down and interfering with the movement of the door. Flipped around the kick plate and the door is working as designed.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ0
Near Leander, Texas 78641
Maurice R
Job Details: 01/12/2023
Arrived onsite for dishwasher not drying. On inspection found that there was no rinse aid in the unit. Informed the customer that rinse aid is need to get the glasses dry. We found the rinse aid that came with the unit and I filled the dispenser up. Customer will call back if the unit still is not drying. No water leaks detected during service.
We serviced a
GE WASHER
Model GFW450SSM1WW
Near Liberty Hill, Texas 78642
Maurice R
Job Details: 01/12/2023
Arrived onsite for washer shaking. On inspection found 3 shocks were broke. Replace the 3 shocks and tested unit . The unit is operating as designed now. No water leaks detected during service.
We serviced a
WHIRLPOOL VENTHOOD
Model WVU37UC6FS0
Near Liberty Hill, Texas 78642
Maurice R
Job Details: 01/12/2023
Arrived onsite for vent hood fan making a noise. On inspection found that a screw from the vent was to long and touch the top of the fan. I clipped the end of the screw and filed it down. Reinstalled the fan and noises is gone.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Austin, Texas 78749
Scott
Job Details: 01/12/2023
"Arrived on site for washer making weird noise when in agitation, but not in Spincycle. Found cam slightly misshaped . Replaced cam and actuator. Ran calibration and diagnostics wash tests. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS0
Near Bertram, Texas 78605
Kimo
Job Details: 01/12/2023
Arrived on site to install previously diagnosed parts. Upon arrival I installed new tub gasket and new outer door and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Austin, Texas 78749
Scott
Job Details: 01/12/2023
Arrived on site replaced actuator and control. Ran diagnostics all checked normal. No water leaks detected at time of service. Job complete
We serviced a
KITCHENAID RANGE
Model KOCE500ESS11
Near San Marcos, Texas 78666
Matthew
Job Details: 01/12/2023
Arrived onsite for microwave section not functioning. Pulled and disassembled unit. Traced voltage line and found power to control failed due to faulty fuse. Replaced fuse and tested. Unit is now functioning properly. Tested microwave and unit is functioning and heating. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near San Marcos, Texas 78666
Matthew
Job Details: 01/12/2023
Arrived onsite to replace faulty capacitor. Replaced capacitor and tested. Unit is functioning properly. Job complete
We serviced a
UNKNOWN VENTHOOD
Model UXT5536AAS3
Near San Marcos, Texas 78666
Matthew
Job Details: 01/12/2023
Arrived onsite for vent hood making noise when in use. Upon arrival inspected unit. Disassembled and found debris blocking motor from spinning freely. Removed debris and tested. Unit is now functioning properly. Job complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM08
Near San Marcos, Texas 78666
Matthew
Job Details: 01/12/2023
Arrived onsite for refrigerator leaking. Upon arrival inspected unit. Cycled water through reservoir and ice maker. Found loose connection at valve. Corrected tube at valve. No other leaks at this time. Customer will monitor. Job complete
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Maxwell, Texas 78656
Matthew
Job Details: 01/12/2023
Arrived onsite to replace failed blower wheel and panel. Replaced parts and tested. Unit is functioning properly. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near New Braunfels, Texas 78132
Kevin
Job Details: 01/12/2023
"Arrived on site and found no saved error codes, found gearcase is leaking oil, after replacing gearcase and slider washer will complete a diagnostic cycle properly , job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW2
Near New Braunfels, Texas 78130
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected washer and found gearcase is beginning to oil, replaced it and cam kit and actuator. After replacement ran a calibration and automatic test cycle verify correct operation, job complete"
We serviced a
MAYTAG RANGE
Model MER8800FZ5
Near New Braunfels, Texas 78130
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected range and found tenant is not turning knob to the left and thought the outer element ring was not working. Showed her that this knob has a dual function, range is operating normally, job complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS04
Near Georgetown, Texas 78628
David Z
Job Details: 01/12/2023
Arrived on site to follow up on refrigerator not producing ice or dispensing water. Found reservoir had still not fully thawed out. Used heat gun to warm the reservoir until it thawed enough to move water. Verified water flowing and dispensing properly. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS0
Near Georgetown, Texas 78628
David Z
Job Details: 01/12/2023
"Arrived on site to diagnose dishwasher with poor quality drying, which has progresses to no drying. Ran unit and found error code for no heat. Found hot spot on the element, likely a rupture. Element testing as open. Replaced heater with new and tested unit. Verified all working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Buda, Texas 78610
Kevin
Job Details: 01/12/2023
"Arrived on site and inspected refrigerator and found noise customer hears is icemaker refilling. Removed plastic cover for dual valve and valve is quieter, Waterline is vibrating against plastic shroud. Moved waterlines around until vibration has lessened. This amount of noise is normal for icemaker filling, job complete"
We serviced a
WHIRLPOOL DRYER
Model WED4850HW0
Near Georgetown, Texas 78628
David Z
Job Details: 01/12/2023
"Arrived on site to diagnose dryer that was not fully drying clothes in 1 cycle. Customer informed me if they followed the tags exactly they may have to dry the clothes twice. Based on the issues overloading the washer, the load size was overloaded on both units, causing poor drying. Advised to try timed dries and to reduce the large load sizes and they should have no further issues. Call complete."
We serviced a
WHIRLPOOL DRYER
Model NED4655EW1
Near Austin, Texas 78754
Wesley
Job Details: 01/12/2023
Arrived onsite for dryer not heating and found unit had blown the hi limit thermostat. Replaced with the cutoff kit. All checks good. Unit is now operating as designed.
We serviced a
KITCHENAID RANGE
Model KFGG504KPS0
Near Austin, Texas 78733
Scott
Job Details: 01/12/2023
Arrived and replaced knob . Tested burner . No other issues found . No gas leaks detected at time of service. Job complete .
We serviced a
KITCHENAID MICROWAVE
Model KMBS104ESS03
Near Austin, Texas 78738
Leonardo
Job Details: 01/12/2023
Arrived on site to replace therm fuse and harness. Replaced both parts test unit and unit test good job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEYM05
Near Leander, Texas 78641
Gerry C
Job Details: 01/12/2023
"Arrived to instal previously diagnosed and ordered part. I found the left door receiver will not utilize the closer and adjusted the door accordingly, correcting the height mismatch and sealing issues. The customer advised me the ice maker had overflowed again and I found the issue was due to water pressure and compounded by a partially plugged filter. The supply pressure to the sink and refrigerator water supply was quite low and I advised the customer to stop attempted use of the ice maker until they get the water supply issue resolved. The prior repair to the FC door slide has held and there should be no further issues. Operational test ok, no leaks observed during service."
We serviced a
KENMORE REFRIGERATOR
Model 106.5004371
Near Georgetown, Texas 78626
Gerry C
Job Details: 01/12/2023
Arrived to inspect continuous leak. I found the drain line for the evaporator was bunched and pinched shut and the source of the leak. I was able to correct the issue and the drain worked as designed after the repair. No leaks observed during service.
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Round Rock, Texas 78681
Vincent
Job Details: 01/12/2023
"Arrived on site for washer, inspected unit and work area. Customers complaint was unit making noises after the cycle was over. Found that the customer had the 16hr fresh hold on. I explained to customer that thats future will keep a fan on after the cycle is over to keep the clothes fresh. Unit is operating as designed and no leaks where observed during service. Job completed."
We serviced a
MAYTAG WASHER
Model MHW8630HC3
Near Round Rock, Texas 78664
Vincent
Job Details: 01/12/2023
"Arrived on site for washer, inspected unit and work area. Customer explained that the soap dispenser was collecting water because soap was diluted more than normal. I inspected unit and there is no water that goes into the load and go system. I explained to customer how it works and they understood. Unit is opens designed and no leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW4950HW3
Near Austin, Texas 78754
Vincent
Job Details: 01/12/2023
"Arrived on site for washer, timer not working properly. The knob was switched from a dryer to the washer. I replaced correct knob and tested unit is now operating as designed. No leaks where observed during service. Job completed."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ1
Near Georgetown, Texas 78628
Lou
Job Details: 01/12/2023
"Arrived on site to inspect microwave door handle issues. Upon further inspection, I found the bottom of the door handle was loose due to the mounting screw and mount being broken (photo). Also found the inner trim was broken/cracked (photo) possibly due to stress of opening the door and the heat from cooking on the cooktop. I recommended that the customer replace the door assembly versus replacing each part as it would be cheaper and quicker to repair. No repairs made at this time. Job completed."
We serviced a
WHIRLPOOL FREEZER
Model KRMF706ESS01
Near Manor, Texas 78653
Joe Z
Job Details: 01/12/2023
"Arrived onsite for not cooling correctly and low ice production. Upon arrival inspected unit. Compressor and condenser fan are operating correctly. Ran diagnostics and all test and components passed. Found RC drain pan is bowed and needs to be replaced.
We serviced a
WHIRLPOOL OVEN
Model KFEG500ESS6
Near Uhland, Texas 78640
Leonardo
Job Details: 01/12/2023
Arrived on site to test unit for unit not working. No burners or oven heating. Test unit and found black wire at junction has 122v red wire is only getting 24v. From red to black we only get 96v. Advised customer to check the outlet. Job complete.
We serviced a
MAYTAG OVEN
Model MGT8655XW00
Near Austin, Texas 78748
Leonardo
Job Details: 01/12/2023
Arrived on site to replace left valve. Replaced valve. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL WASHER
Model MVWB850YG1
Near Austin, Texas 78748
Scott
Job Details: 01/12/2023
"Arrived on site for washer making noise when spinning and so customer is having issues with fabric dispenser . Ran diagnostics, washer is making noise and dispenser valve not filling cup. No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Austin, Texas 78748
Scott
Job Details: 01/12/2023
"Arrived on site for dead wall oven . Found thermal fuse had blown . Replaced fuse . No error codes , oven preheated normally ,fan working properly. Job complete"
We serviced a
WHIRLPOOL WASHER
Model MVWC300XW1
Near Del Valle, Texas 78617
Joe Z
Job Details: 01/12/2023
"Arrived onsite for Washer stops after it fills with water. Upon arrival inspected unit and tub is full of water. Pressed the cancel button and drain pump energizes and drain all water. Ran diagnostics and and got error codes F7-E1 basket speed sensor fault, F7-E7 motor unable to reach rpm. Ran manual cycle and motor only hums during call for agitation or spin. Need to replace capacitor. Replaced capacitor and test unit. Unit is operating as designed. No leaks present at this time. Job complete.
We serviced a
FRIGIDAIRE REFRIGERATOR
Model LGUS2642LF1
Near Kyle, Texas 78640
Matthew
Job Details: 01/12/2023
"Arrived onsite for refrigerator, freezer section not cooling properly and intermittent freezing. Also no ice production. Upon arrival inspected unit. Found fridge temperature at 36 degrees and freezer temperature at 18 degrees. Customer stated display will differ day to day from 0 to about 21 degrees. Disassembled and inspected evaporator compartment. Found 1/5 of the evaporator frosted and no frost throughout the rest. Checked compressor compartment and compressor is only slightly warm pulling.3-.4 amps. Called SW for confirmation. Unit is having sealed system issues. Compressor is weak and may have floating restriction due to intermittent temperature fluctuations.
We serviced a
KENMORE WASHER
Model 110.2683269
Near Austin, Texas 78724
Wesley
Job Details: 01/12/2023
"Arrived onsite and found unit operating with basket not engaging and determined with the customer that any possible repair would exceed replacement threshold.
We serviced a
MAYTAG WASHER
Model MVWB835DC4
Near Round Rock, Texas 78664
Cliff
Job Details: 01/12/2023
Arrived on site to diagnose a washer that is not cycling properly. Found slider assembly damaged and replaced it. Also noted cold water shutoff on wall is seized and will need to correct that issue. No leaks were found at time of service.
We serviced a
JENN-AIR UNKNOWN
Model JBC7624BS
Near Austin, Texas 78757
Vincent
Job Details: 01/12/2023
"Arrived on site for coffee maker, inspected unit and work area. Customers complaint was they couldnt insert the tray back in. I found that inserting the trash tray would reset the brewer and allow to insert the tray. Called techline and spoke to Leon SR#7735479013 and we walked through the steps. Unit is operating as designed at this time.
We serviced a
KENMORE WASHER
Model 110.269625
Near Pflugerville, Texas 78660
Cliff
Job Details: 01/12/2023
Arrived on site to diagnose a washer that is not spinning. Found drive coupling broken and replaced coupling. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
LG REFRIGERATOR
Model LMXS30776D/02V
Near Pflugerville, Texas 78660
Cliff
Job Details: 01/12/2023
Arrived on site to diagnose a refrigerator that is not cooling properly. Found sealed system failure in unit. As unit still has sealed system coverage in warranty customer will follow up with manufacturer.
We serviced a
SAMSUNG DRYER
Model DVE50R5200W/A3
Near Hutto, Texas 78634
Cliff
Job Details: 01/12/2023
Arrived on site to diagnose a dryer that is turning off after starting. Went through entire dryer and found no faulty parts or indicators off failures to unit. Issue is electrical and customer will need to correct issue.
We serviced a
WHIRLPOOL WASHER
Model WTW6600SW2
Near Bastrop, Texas 78602
Joe Z
Job Details: 01/12/2023
"354.90 Arrived onsite for WANTS UNIT TAKEN APART AND CLEANED. SOMEONE WASHED BLANKETS WITH LEAVES AND TWIGS. Upon arrival inspected unit and found debris between inner and outer tub. Also customer-wants to replace dispenser. Job complete"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FPRU19F8RFC
Near Georgetown, Texas 78628
Lou
Job Details: 01/12/2023
"Arrived on site to inspect refrigerator and provide general maintenance. Upon further inspection, I tested temps in the unit and got 46 degrees which is what the actual setting was on at the control. The customers main concern was the crisper drawers were difficult to remove to clean them. I removed the shelf glass and removed the four screws that mounted the tracks in place and removed the drawer and shelf together. Also removed the evap cover to clean some rust that had accumulated on the bottom of the RC section. I re-installed the drawer mounts and once the customer was done cleaning the drawer I placed it back in the unit.
We serviced a
MAYTAG WASHER
Model MAV2755AWW
Near Georgetown, Texas 78633
Lou
Job Details: 01/12/2023
"Arrived on site to inspect washer noises. Upon further inspection, I tested the agitation cycle and found the unit making a loud popping noise. When I tested in spin cycle I didnt hear the noise. I tilted the unit back and inspected the thrust bearing and found it good but the belt is worn and beginning to fray. I removed the front panel and tested in agitation again and could hear the popping noise coming from the gearcase. No repairs made and no water leaks observed during service. Job completed."
We serviced a
WHIRLPOOL DRYER
Model WED9371YW1
Near Austin, Texas 78704
Wesley
Job Details: 01/12/2023
Arrived onsite and found unit tumbling but not heating. Found unit with cutoffs and fuses good. Determined l2 red had only 34v at power block.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Killeen, Texas 76549
Tyler
Job Details: 01/12/2023
Arrived on site for washer needing previously diagnose valve. Upon arrival Reconfirmed issue and installed required park. Reassembled and tested washer and found cold and hot sides working as designed with no leaks present and unit able to finish cycles. Call complete
We serviced a
MAYTAG WASHER
Model MVWB765FW1
Near Georgetown, Texas 78633
Lou
Job Details: 01/12/2023
"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and when the unit got to agitate and spin, the unit became very loud. I tilted the unit back and found gearcase oil on the rotor (photo). Removed the rotor and found oil on/in the clutch and on the slider. I removed and replaced the gearcase, clutch, slider and cleaned the old oil from the unit & parts. Placed the unit in diagnostics and calibrated the unit then retested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
LG DRYER
Model DLE7300VE
Near Bastrop, Texas 78602
Joe Z
Job Details: 01/12/2023
"Arrived onsite for Very noisy and sometimes drum won't turn. Upon arrival test unit and found motor is failing. Need to replace motor. Replaced motor and test unit. Unit is operating as designed. Job complete.
We serviced a
GE RANGE
Model JGBP33WEH3WW
Near Georgetown, Texas 78633
Lou
Job Details: 01/12/2023
"Arrived on site to inspect range oven not heating. Upon further inspection, I tested the broil and bake functions and found both operating but the bake ignitor took too long to ignite the burner. I removed and replaced the bake ignitor and retested and unit is operating as designed. Also leveled the unit as the unit was leaning to the right side. No gas leaks detected during service, job completed."
We serviced a
UNKNOWN DISPOSAL
Model GC1000PE4
Near Georgetown, Texas 78633
Lou
Job Details: 01/12/2023
"Arrived on site to inspect disposal not working. Upon further inspection, I tested the disposal and it failed to turn on. I removed and replaced the disposal and tested. Unit is operating as designed with no water leaks. Job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS576FIDM01
Near Waco, Texas 76712
Jonathan M
Job Details: 01/12/2023
"Arrived on site for a refrigerator that is not dispensing water or making ice. Inspected unit and work area. The customer advised they had replaced the filter twice and had no luck with being able to dispense water or ice. Was able to remove the filter and get water flow to the water dispenser indicating a failed housing. Replaced the housing and tested the unit. The unit began to dispense water and operate as designed. Call complete."
We serviced a
MAYTAG DRYER
Model MED7230HW0
Near Austin, Texas 78757
David S
Job Details: 01/12/2023
"Arrived on site for dryer still not heating. I inspected the unit and work area. I tested the unit and found it starting but not heating. I gained access to the terminal block and tested voltage. I found line 1 has 120 vac but line 2 only has 15 vac, not allowing the heating element to turn on. I also found the dryer vent pinched off restricting air flow. Because of the location of the dryer I recommended the customer get a periscoping dryer vent and that they have figure out why line w is losing power. I inspected the breaker box and didnt find it labeled nor did it have a 30 amp breaker. The unit should be on a 30 amp breaker. Once power is restored and the recommended dryer vent is installed the unit will work properly. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KCES556HBL00
Near Spicewood, Texas 78669
Leonardo
Job Details: 01/12/2023
Arrived on site to test unit for unit breaking when cooking. Test unit and found broken cooktop. Spoke with safety and determined thermal cracked. Replaced cooktop test unit and unit test good. Safety covered parts K15L7C0WPL1 SR#7735411013
We serviced a
KITCHENAID OVEN
Model KODE500EBS01
Near Austin, Texas 78732
David S
Job Details: 01/12/2023
"Arrived on site for oven showing an error that it is over temp. I spoke to the customer and found out the upper oven is the one showing the error code. I inspected the unit and work area. I found the upper oven reading room temperature. I ran a short bake cycle and found the bake and broil element coming on. After two minuets I found the oven reading 250 degrees. I suspected the oven temp sensor. I swapped in a new sensor and retested, I found the oven reading temperature correctly and inline with my thermal kouple.
We serviced a
KITCHENAID REFRIGERATOR
Model KBSN602EPA01
Near The Hills, Texas 78738
Luis
Job Details: 01/12/2023
"Arrived on site for no lights. Diagnosed a defective led module per service pointer removed all leds,installed updated led modules all leds working as designed.
We serviced a
WHIRLPOOL COOKTOP
Model KFGC500JPA01
Near Burnet, Texas 78611
Kimo
Job Details: 01/12/2023
Arrived on site for a range that is having issues ignoring and has erratic flames. I installed conversation kit. And tested unit and found unit operating as designed Job complete.
We serviced a
LG DRYER
Model Dlex3900b
Near Liberty Hill, Texas 78642
Maurice R
Job Details: 01/12/2023
Arrived onsite for dryer on but will not operate. On inspection found that the dryer lent vent was taking out and cleaned the moisture sensor were cleaned. The display had CL code on that we got cleared. The unit is operating as designed.
We serviced a
GE REFRIGERATOR
Model DFE28JMKBES
Near Round Rock, Texas 78665
Gerry C
Job Details: 01/12/2023
"DFE28JMKBES Arrived to install previously diagnosed and ordered parts. I removed and replaced the air tower with the updated unit, including the updated fan. I connected the programmer WR98R4546322 and allowed it to complete programming and tested. Operational test good, no leaks observed during service.