We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS01
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2021
"Arrived on site to inspect refrigerator interior lights not working and water dispenser not working. Upon further inspection, I removed the deli control and found the reservoir full of water and the harness connections corroded. Removed the door to remove the water and inspected the harness for broken wires and it is good. I am ordering the deli door assembly and office to schedule return service when the part arrives. No water leaks observed during service.; ordrng 1 W10815669 (Deli door/control)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ5
Near Jarrell, TX 76537
Wesley
Job Details: 04/02/2021
Arrived onsite and faulty display. Replaced display control. Unit is now operating as designed. Advised customer on repair.
We serviced a
WHIRLPOOL OVEN
Model WFG525S0JZ0
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/02/2021
Arrived on site to test unit for oven not igniting. Test unit and found bad igniter. Replaced igniter test unit and unit test good job complete.
We serviced a
WHIRLPOOL COOKTOP
Model WCG55US0HB
Near Round Rock, TX 78681
David Z
Job Details: 04/02/2021
Arrived on site to diagnose cooktop that had odd smell associated with it. Ran gas sniffer over unit and found no issues. Ran a second time and picked up a small leak coming from one of the knobs. Removed cooktop and found one of the valves was sitting a little angled and just enough to allow a small gas leak. Reseated the valve and sealed properly. Unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near The Hills, TX 78738
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of unit not spinning, found failed motor, ordering motor. tested hot and cold valve, lid lock and drain, all that tested good. ; ordrng 1 W11026785 (Motor)"
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRS05
Near Manor, TX 78653
Luis
Job Details: 04/02/2021
"Arrived on site for cooling complaint. Per customer unit will cool for about a day then stop cooling,checked temps readings 8? and 38? diagnosed a defective start device installed,installed a new start device power cycled unit,unit ran through a defrost cycle then exited cycle and compressor powered on. ; used 1 8201786 (Start device) from stock"
We serviced a
AMANA DRYER
Model NED4655EW0
Near Georgetown, TX 78633
Lou
Job Details: 04/02/2021
"Arrived on site to inspect dryer not heating. Upon further inspection, I tested the unit with the door open and the door switch closed and the heating element never came on. Removed the back panel and removed the element and found it badly warped and cracked. Also found the thermistor badly burnt. Removed and replaced the element and thermistor and tested and unit is operating as designed. Cleaned lint from the unit, job completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHM02
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2021
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer provided a video of the noise which sounded like the condenser coil vibrating when the compressor is on. I removed the front toeplate and found the foam spacer was worn and the condenser coil vibrating on the chassis bar underneath it. Using some sealant pad from my van stock (W11113654), I placed some in between the coil and the bar and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78737
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of unit making loud noise, found overload error code and off balance error code. I found capacitor housing came unscrewed and was rubbing on belt, I fastened capacitor back in place, I calibrated unit and ran agitation and spin cycle, unit tested good. If problem continues, will need gearcase and cam."
We serviced a
WHIRLPOOL DRYER
Model WED5000DW2
Near Austin, TX 78748
Kevin
Job Details: 04/02/2021
"Arrived on site for no operation on dryer. Checked incoming power at terminal block and found only 120 V to dryer. An entire leg of 120 V is missing. Checked breaker on the exterior of the home and it appears to be fine. An electrician will be needed to correct incoming power. Dryer should be working properly after this has been done, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ02
Near New Braunfels, TX 78130
Andrew
Job Details: 04/02/2021
Arrived on site to test unit for RC not cooling. Found FC evap completely frosted over preventing proper air flow into RC. Found bad bimetal and control was not sending power to heater. Replaced bimetal harness and control. Found new control is defective. Confirmed with SW. Needing new control to fix issue. ; ordrng 1 WPW10503278 (refer elect cont brd)
We serviced a
MAYTAG DRYER
Model MEDC465HW0
Near Round Rock, TX 78664
Jimmy J.
Job Details: 04/02/2021
Arrived on site for Dryer turns off every 10 min. Tested voltage at the wall and was getting 240. Confirmed with customer that they were using timed dry when the dryer was shutting off after ten minutes and they stated they were using timed dry. Checked harness at terminal block and dryer was installed correctly. Ran dryer for 25 minutes without issue. Removed UI and inspected control. One of the diodes looked like it may not have been soldered properly. Removed control and installed new control. Ran dryer for another 15 minutes and dryer is heating as designed. Job completed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB01
Near Killeen, TX 76542
Kayman
Job Details: 04/02/2021
Arrived onsite for refrigerator not cooling. Upon inspection I found the condenser fan running but I could not hear the compressor. I accessed the compressor cavity on the rear and found it extremely hot to the touch. I could hear the start device clicking every so often. I cycled power and took an amp draw on the compressor when the start device clicks. I found an amp draw of 7.5 at the start device then it would drop out. As per PR since I have to start device on me he recommended I replace it to see if the compressor would kick on. It did not. I am ordering the sealed system components for the repair. Ordering the Compressor(WPW10507886) drier(W10843121) coupler(W11506635) evaporator(W10836706) start device(WPW10448874) office to R/S requesting SS tech and 2 to 3 hour time frame for repair ; O-emld tckt
We serviced a
WHIRLPOOL OVEN
Model WOC54EC0HS04
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to diagnose an oven that didn't turn off after use. Found loose wiring connection at ui. Rewired unit properly and tested unit. All is working properly at this time.
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBC0
Near Austin, TX 78737
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of unit giving error code and not draining after washing a rug with rubber backing and the backing came off during wash cycle. Found clog in drain filter, I removed clog and cleaned main tub hose and filter, unit tested good.
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ4
Near Austin, TX 78728
David Z
Job Details: 04/02/2021
"Arrived on site to diagnose microwave with burned out lightbulb. On arrival found bulb was broken, and fused into the socket. Replaced bulb and socket and retested. Unit still had no light. Replaced control and retested. Light is now working as designed. Surge from control caused damage to bulb and socket. Call complete."
We serviced a
MAYTAG MICROWAVE
Model MMV4205DS02
Near Round Rock, TX 78665
David Z
Job Details: 04/02/2021
"Arrived on site to diagnose microwave that had issues starting and door close issues. On arrival found upper interlock in open position, and lower interlock in closed position. Found unit needs interlock housings.Replaced interlocks and lower switch. Retested and unit is working as designed with switches and interlocks triggering properly.
We serviced a
JENN-AIR COOKTOP
Model JGCP536WP01
Near Lakeway, TX 78734
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of front left burner when lit it would continue to spark all electrodes. Found the simmer orifice was clogged and the electrode was not sensing the flame. I cleared the simmer orifice of debris, unit tested good."
We serviced a
JENN-AIR OVEN
Model JJW3430DP03
Near Spicewood, TX 78669
Brandon
Job Details: 04/02/2021
"Arrived on site to replace failed UI console, after replacing, unit tested good."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Austin, TX 78731
Kevin
Job Details: 04/02/2021
"Arrived on site and inspected washer and found it is squealing during the spin cycle. Inspected gearcase assembly and found it is heavily leaking oil, everything will need to be replaced to correct issue.; ordrng 1 WP3951744 (Agitator) and 1 W10721967 (Cam) and 1 WPW10427633 (Shield)"
We serviced a
WHIRLPOOL RANGE
Model ACR4303MFB4
Near Lockhart, TX 78644
Noah D
Job Details: 04/02/2021
"Arrived on site to inspect range for not heating, yin inspecting found the unit working but the customer having issues with consistent heating in elements, ordering switches. Office to reschedule ; ordrng 2 WP3148952 (SWITCH )s and 2 WP3149400 (SWITCH )s, states that autho needed"
We serviced a
KITCHENAID REFRIGERATOR
Model KFIS29PBMS02
Near Austin, TX 78723
Luis
Job Details: 04/02/2021
"Arrived on site for cooling complaint. Per customer lower drawer in fresh food would be cold vegetable drawers cool and upper section warm. Diagnosed unit not defrosting correctly in fresh food section,replaced harness assembly that includes both thermistors,secured thermistor to correct location on suction line using foil tape and a zip tie. Ran diagnostics changed defrost setting to basic. used 1 WPW10277799 (Harness wire) from stock"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Round Rock, TX 78665
Scott
Job Details: 04/02/2021
"Arrived on site for missing grill vent .also unit is making loud strange noise when running then shuts off in seconds . Replaced mag ,cap, diode as well as vent grill . Tested unit , heating to Wp specs . Job complete"
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW2
Near Austin, TX 78758
David Z
Job Details: 04/02/2021
"Arrived on site to diagnose. Washer that is only filling with hot water. Ran valves in diagnostic and found hit and cold reversed. Did not see an error for this, only a long fill error. Calibrated unit and reversed valves. Retested and verified selector is working and temps are as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Buda, TX 78610
Kevin
Job Details: 04/02/2021
"Arrived on site customer is experiencing washer not showing power, not reacting to power button press. Inspected washer and found saved error code F0E5 for off balance load, no other saved error codes. Reset all connections to control board and control panel, Ran a diagnostic cycle and it completed properly, no further repairs required at this time if issue continues a new control board and control panel will be needed, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJZ00
Near New Braunfels, TX 78130
Andrew
Job Details: 04/02/2021
Arrived on site to replace UI per previous tech. Unit was misdiagnosed. Found UI not receiving voltage. Checked door harness connection and found harness was not set properly into thimble so when door opens and closes hinge was rubbing/cutting at the harness. All wires are cut. Needing new door to fix issue. Office to reschedule.; ordrng 1 W11396766 (RC DOOR)
We serviced a
MAYTAG WASHER
Model MVWC465HW2
Near San Marcos, TX 78666
Andrew
Job Details: 04/02/2021
Arrived on site to test unit for wet clothes at the end of wash cycle. Found water level sensor was not reading correctly. Visible water left in tub after draining. Unit thought tub was empty. Needing new control to fix issue. Office to reschedule. ; ordrng 1 W11498797 (CONTROL)
We serviced a
WHIRLPOOL WASHER
Model MVWX655DW1
Near New Braunfels, TX 78130
Andrew
Job Details: 04/02/2021
"Arrived on site to replace control per previous tech. Found control was needed. Replaced control, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WET4024HW0
Near Austin, TX 78704
Jacob
Job Details: 04/02/2021
"Arrived onsite for unit not draining. Tested unit. Water was not draining. Upon further inspection, found that a sock was clogged in the drain line just before the drain motor. Unclogged drain. Tested unit. Unit draining at this time. Job complete.
We serviced a
MAYTAG WASHER
Model MVWP576KW1
Near Killeen, TX 76543
Kayman
Job Details: 04/02/2021
Arrived onsite for washer making loud clicking noise during Spin. I ran diagnostics and found error codes for motor rotating counter clockwise and a latch fault. I ran auto diagnostics and found that in spin the unit would make a loud clicking screeching noise. I lifted the unit and found the drive belt cutting into the pulley shield. I found the pulley nut loose and the pulley wheel wobbly. I called techline and we did a video call. I lowered the leveling feet. Techline recommended replacing the gearcase belt and pulley. I am ordering the gearcase(W11454738) pulley shield(WPW10427633) belt(W11213879) cam(W10721967) office to R/S due to part availability. ; ordrng 1 W11454738 (Gearcase) and 1 WPW10427633 (Pulley shield) and 1 W11213879 (Belt) and 1 W10721967 (Cam)
We serviced a
WHIRLPOOL WASHER
Model WFW9400SZ02
Near Austin, TX 78738
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of water entering unit when not in use, found failed water valve, I replaced valve, tested hot and cold valve and drain and spin, unit tested good.
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to replace previously ordered parts for washer. Replaced clutch and slider assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Austin, TX 78704
Jacob
Job Details: 04/02/2021
Arrived onsite for unit not washing the dishes properly. Put unit in diagnostics. Noticed that the pump and motor would not turn on. Ben tried in a normal wash cycle. Can hear clicking for the unit start the pump and motor but still would not activate. ; ordrng 1 W11085683 (pump&motor)
We serviced a
WHIRLPOOL RANGE
Model WFE525S0HS1
Near Round Rock, TX 78665
Jimmy J.
Job Details: 04/02/2021
Arrived on site for Door Not Closing - Electric Range. Found spring loaded hinge was bent outwards and scraping the door. Removed spring loaded hinge and replaced with new spring loaded hinge.
We serviced a
WHIRLPOOL RANGE
Model WFG515S0ES0
Near Austin, TX 78744
Jacob
Job Details: 04/02/2021
Arrived onsite for door to unit having broken glass. Looked at the door. Saw that the glass was shattered. Rescheduled with customer. ; ordrng 1 WPW10409948 (glass-door)
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Kempner, TX 76539
Tyler
Job Details: 04/02/2021
"Arrived on site for washer needing previously diagnosed clutch assembly. Upon arrival I was able to install needed clutch, then reassembled and tested unit. Verified there were no leaks and unit agitates and spins. Call complete"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Kempner, TX 76539
Tyler
Job Details: 04/02/2021
"Arrived on site for washer needing previously diagnosed clutch assembly. Upon arrival I was able to install needed clutch, then reassembled and tested unit. Verified there were no leaks and unit agitates and spins. Call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC302ESS00
Near Austin, TX 78723
Luis
Job Details: 04/02/2021
"Arrived on site for no cool. Cool air blowing in freezer section,removed compressor cover,checked low side pressure reading -20 diagnosed a leak in the system ordering the evaporator and dam returns for right and left side. Customer also claimed water issues ordering filter head JOB WILL NEED 2HRS; ordrng 1 W10507884 (Compressor) and 1 W11256565 (Evaporator) and 1 12225702 (Dam return right) and 1 12225602 (Dam return left) and 1 W10913906 (Access valve) and 1 W11346623 (Filter head) and 1 Wpw10143759 (Drier uv)"
We serviced a
WHIRLPOOL WASHER
Model WFW97HEDW0
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to diagnose a washer that is holding water in door boot. Found door boot drain clogged and cleared it. All is working properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ01
Near Georgetown, TX 78628
Lou
Job Details: 04/02/2021
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I found the ice maker had stopped mid harvest cycle. Using my jumper wire, I tested the IM from points T-H and it continued to fail. I cycled power to the unit and retested the ice maker and still continued to fail. I removed and replaced the ice maker and retested had unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Bee Cave, TX 78738
Brandon
Job Details: 04/02/2021
"Arrived on site for customer complaint of unit not washing dishes, found failed sump assembly, I replaced sump assembly, unit tested good."
We serviced a
KITCHENAID RANGE
Model KDRS483VSS03
Near New Braunfels, TX 78132
Andrew
Job Details: 04/02/2021
"Arrived on site to test unit for loud grinding noise from vent fan and error code f6e1. Found right side grommet was popped out of place and bearing insert was rubbing on fan causing noise. Adjusted bearing and grommet, noise is no longer present. Found left side oven sensor was covered with grease causing over temp issue. Replaced sensor, tested unit, error code no longer popping up. Job complete."
We serviced a
WHIRLPOOL VENTHOOD
Model UXT5236BDS
Near Pflugerville, TX 78660
Tommy
Job Details: 04/02/2021
Arrived onsite for unit latch not being screwed in. Upon arrival found latch screw missing. Ordering hardware screw set as tech didnt have correct screw and unit doesnt have latch screw individually listed.; ordrng 1 W11176975 (Vent screws)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS3
Near La Grange, TX 78945
Noah D
Job Details: 04/02/2021
"Arrived on site to inspect dishwasher for a stuck key. Upon inspection found the console malfunctioning causing issues, replaced console and unit started, upper rack is broken in multiple places, ordering hardware. Office to reschedule ; ordrng 2 WPW10195839 (HARDWARE )s and 2 WPW10195840 (HARDWARE)s and 2 WPW10546503 (ASSEMBLY )s"
We serviced a
KENMORE DRYER
Model 110.7690269
Near Austin, TX 78757
Scott
Job Details: 04/02/2021
"Arrived on site for dryer heating but not tumbling . Found pulley wheel needs to replaced . Also found motor mount has been pulled out from the bottom of dryer . Will need to replace idler pulley , belt ,screws for motor mount mouton mount as well as cleaning out dryer
We serviced a
GE WASHER
Model WBSR3140D0WW
Near Harker Heights, TX 76548
Wesley
Job Details: 04/02/2021
Arrived onsite and found bad run motor. Unit receives proper voltage but will not rotate when under load. Ordering motor to repair. Office to reschedule. ; O-emld tckt
We serviced a
GE FREEZER
Model FUM14DTARWH
Near Harker Heights, TX 76548
Wesley
Job Details: 04/02/2021
Arrived onsite and found evap capillary tube severed and sealed system broken open. Unit will need new evap and compressor to repair. Ordering sealed system parts and repair. Autho required. Office to reschedule. ; ordrng 1 WR85X10073 (Evap) and 1 WR87X10125 (Compressor) and 1 WPW10143759 (Dye drier) and 1 TJ90SF8404 (Access valve)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDHV02
Near Liberty Hill, TX 78642
Lou
Job Details: 04/02/2021
"Arrived on site to inspect refrigerator ice clumping. Upon further inspection, the customer advised that the ice is clumping in the back of the ice bin. I found the ice bin clean, but I also found where ice cubes are getting wedged in the tray causing the water to not enter the tray and building up in the chute and freezing. I found the chute completely blocked with ice and some ice in the ice box housing where it had leaked from the chute/tray. Cleaned the ice from the chute and ice box and tested ice maker and it is operating as designed. No leaks observed at the end of service, job completed"
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ0
Near New Braunfels, TX 78130
Andrew
Job Details: 04/02/2021
"Arrived on site to test unit for not draining. Found drain pump receiving proper voltage. Replaced pump, tested unit, unit works good no leaks detected.
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS00
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/02/2021
Arrived on site to test unit for broiler element breaking and sparking. Test unit and called Techline and video chat with Techline and they said just to replace broiler element. Called safety team and they said the same thing Replaced broiler test unit and unit test good job complete.
We serviced a
KITCHENAID FREEZER
Model KBSD602ESS01
Near New Braunfels, TX 78132
Andrew
Job Details: 04/02/2021
Arrived on site to test unit for FC not cooling but RC is good. Upon arrival found FC was 13.7F. Compressor and condenser fan were operating as designed damper door tested good. Evap motor is operating as designed. Found control was flashing over temp showing 33F in FC and unable to reset. Cycled power but issue still remains. Recommend replacing control box and thermistors to fix issue. Office to reschedule. ; ordrng 1 W10798004 (contrl-box) and 1 WP2188820 (temp sensor) and 1 WP2306010 (thermistor)
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRMF706ESS1
Near Leander, TX 78641
Justin
Job Details: 04/02/2021
Arrived on site for refrigerator with no ice production and PO on UI.
We serviced a
WHIRLPOOL VENTHOOD
Model UXT4236ADS2
Near Andice, TX 78628
Lou
Job Details: 04/02/2021
"Arrived on site to inspect cooktop light adjustment reversed. Upon further inspection, I found that the unit needing service was the venthood. I found that the light switch was wired incorrectly as the low setting was on high and vice versa. I re-wired the switch and tested and unit is operating as designed. Job completed"
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Austin, TX 78748
Kevin
Job Details: 04/02/2021
"Arrived on site and inspected washer did not find any saved error codes. Customer is using the correct amount of detergent for each load, discussed correct loading procedure, and water and wash expectations. Washer is operating normally at this time, job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model GSC25C6EYY02
Near Georgetown, TX 78633
Cliff
Job Details: 04/02/2021
Arrived on site to diagnose a refrigerator that is not dispensing water. Found filter head bypass not operating properly. Replaced filter head and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
GE REFRIGERATOR
Model GFE28GSKBSS
Near Pflugerville, TX 78660
Tommy
Job Details: 04/02/2021
"Arrived onsite for unit rear fan making noise and ice maker freezing up. Upon arrival found unit condenser coils dirty causing fc to have longer defrost cleaned so unit would defrost as normal. Found ice maker door assembly was out of place left hand gasket not in place correctly. Ordering ice assembly, also found rear valve sent too much water through ice maker causing leaking. Ordering valve. Office to reschedule upon receiving parts. ; ordrng 1 WR78X26087 (Ice maker door) and 1 WR57X10098 (Valve)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRSC503ESS01
Near Lockhart, TX 78644
Noah D
Job Details: 04/02/2021
"Arrived on site to inspect fridge for tripping breaker, upon inspection found the unit did trip breaker during operation but after compressor load, tested on inside plug with no issues. Complete"
We serviced a
MAYTAG WASHER
Model MVWC215EW1
Near Austin, TX 78759
Scott
Job Details: 04/02/2021
"Arrived on ,replaced suspension. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"
We serviced a
GE REFRIGERATOR
Model GSE25ESHBSS
Near Leander, TX 78641
Justin
Job Details: 04/02/2021
Arrived on site for a refrigerator with the water not dispensing. Upon further inspection when I pressed the paddle at the dispenser I could not her the valve activate. I checked the voltage t the valve while the paddle was depressed and found 120V but again no sound or activation at the valve. I replaced the valve and then tested it again. The valve was not initiating but still no water came out. I jumped the filter housing and found very little water coming out and it sprayed out almost if it was jammed. The filter housing will also need to be replaced. Ordering housing and we will need to return to install. ; ordrng 1 WR17X22066 (Filter head) and 1 WR17X22070 (Filter Bypass)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT790SAYM3
Near Austin, TX 78739
Leonardo
Job Details: 04/02/2021
Arrived on site to test unit for unit making noise. Found noise coming from valve. Replaced valve. Test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model MDB9959SKZ0
Near Round Rock, TX 78665
David Z
Job Details: 04/02/2021
"Arrived on site to diagnose dishwasher with F9E1 error. On arrival customer had informed me they had removed the drain pump prior and found chopper blade broken off impeller and jammed in, preventing operation. Per service pointer debris is removed and customer can use unit until a replacement pump arrives. At this time part has not yet arrived and we will call to schedule when part is in. No repair performed at this time since unit is now draining and we do not have new pump yet. Office to schedule when we get part. ; O-emld tckt"
We serviced a
WHIRLPOOL WASHER
Model WTW4855HW2
Near Georgetown, TX 78628
Chase
Job Details: 04/02/2021
Arrived on site. Washer was recently installed and has small crack in exterior drain hose. Replaced drain hose and tested unit multiple times. No leaks present after repair. Job complete"
We serviced a
MAYTAG REFRIGERATOR
Model MFX2570AEM4
Near Austin, TX 78702
Luis
Job Details: 04/01/2021
"Arrived on site for no ice. Diagnosed a defective icemaker,installed updated icemaker kit,powered unit on icemaker ran through a harvest and filled with water. No leaks at icemaker or tubing."
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSSC48QTS02
Near West Lake Hills, TX 78746
Luis
Job Details: 04/01/2021
"Arrived on site for no water. Tested dispenser no water control beeping diagnosed a defective control,installed updated control kit,powered unit on tested water dispenser unit working as designed.
We serviced a
MAYTAG RANGE
Model MER8700DH1
Near Kyle, TX 78640
Leonardo
Job Details: 04/01/2021
Arrived on site to replace bake element. Replaced element test unit and unit test good job complete.
We serviced a
WHIRLPOOL OVEN
Model WOSA2EC0HZ00
Near Cedar Park, TX 78613
David Z
Job Details: 04/01/2021
Arrived on site to diagnose oven that is not heating at all. Customer said it worked for 2 days before it stopped. Console was off for 4 days as well. Power cycled and ran unit. Could not get any heat. Heard one of the relays on the control clicking. Replaced control and retried. Still no heat found. Checked elements and safety devices and found both good. Found low voltage at L1. Checked where unit was wired in and found the L1 wire sticking out of the wire nut causing the voltage drop. Reseated the wire nut and verified good voltage. Ran unit and verified it is now heating properly. No errors found. If issue returns we need to replace the console. Call complete
We serviced a
MAYTAG WASHER
Model MVWC200BW0
Near Austin, TX 78733
Kevin
Job Details: 04/01/2021
"Arrived on site and inspected washer and found drain pump is not removing water. Used wet vac to remove remaining water and inspected drain pump and did not find any debris in it, after completing replacement ran a diagnostic cycle to confirm washer is operating properly, job complete"
We serviced a
WHIRLPOOL FREEZER
Model WRV986FDEM01
Near Salado, TX 76571
Tyler
Job Details: 04/01/2021
to install previously diagnosed deli drawer as well as deli UI display. Upon arrival I was able to reconfirm that the previous diagnosis was accurate with the deli drawer harnesses I also was able to confirm after installing the drawer as well as the Ui display, the harness going to the door was still intact and functioning customer also stated since previous tech was out that they have not noticed any other weird issues such as cooling or any problems. At this time unit is functioning as designed call complete"
We serviced a
JENN-AIR REFRIGERATOR
Model JCD2389GES
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2021
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near New Braunfels, TX 78132
Noah D
Job Details: 04/01/2021
"Arrived on site to inspect fridge for not making ice, upon inspection found the Ice maker seized full of ice, jumped Ice maker with no movement, replaced ice maker and tested unit, Ice maker filled and harvested. Complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ00
Near Lakeway, TX 78734
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of noise issue, found noise coming from damper motor, I replace damper motor, unit tested good.
We serviced a
MAYTAG RANGE
Model MER6772BAS
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2021
"Arrived on site to inspect range cooktop burner not working. Upon further inspection, I tested all burners and found the front right dual burner not working. I found that the inner and outer coils had burn spots on them breaking the current. I am ordering the front burner and CNOTE-LSO PER CUSTOMER REQUEST & TRAINING and office to schedule return service. ; ordrng 1 W10823709 (Element) and 1 CNOTE (LSO OER CUSTOMER REQUEST & TRAINING.)"
We serviced a
WHIRLPOOL WASHER
Model WFW560CHW0
Near Austin, TX 78752
Jacob
Job Details: 04/01/2021
Arrived onsite for unit giving an F6E3. Tested unit. Got F6E3 No communication from MCU to ACU. Erased code and plugged the unit for 1min. Plugged unit back in. Did not work. Replaced rear control. Tested unit. Unit tested good. No leaks at this time p. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Kyle, TX 78640
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for rust. Test unit and found rust on front panel. Replaced panel removed protective film and found panel had a dent. Ordering new panel office to reschedule ; ordrng 1 W11087377 (Panel)
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Austin, TX 78749
Leonardo
Job Details: 04/01/2021
Arrived on site to replace sump and motor. Test unit and unit test good job complete. No leaks present at this time.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ04
Near Georgetown, TX 78628
Lou
Job Details: 04/01/2021
"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found the FC evaporator with no frost pattern. Only the cap tube and part of the suction line in the top portion of the evaporator had a small amount of frost on it. I tested amp draw to the compressor and it showed .58amps and was beginning to get hot to the touch. I removed and replaced the compressor, access valve, and drier and vacuumed the system. Placed 5.5oz of R134a refrigerant into the system and tested pressures. I found that the UV drier was plugged and refrigerant is not flowing properly.Unit left unplugged and pulled out in the garage. Ordering a UV drier.; ordrng 2 WPW10143759 (UV drier)s"
We serviced a
ESTATE REFRIGERATOR
Model TS25AFXKQ03
Near Austin, TX 78752
Jacob
Job Details: 04/01/2021
"Arrived onsite for unit not cooling. Checked and tested the unit. No cooling was occurring. Checked the start device, start device was getting 13v. but compressor would not stay on. Submitted sealed system check list. Ordered parts. Needs authorization before returning. Office to reschedule. ; ordrng 1 W10309994 (compressor) and 1 W10843121 (filter dryer) and 1 WP2188823 (evaporator)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT975SAHZ0
Near Austin, TX 78747
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for ui not responding. Test unit and found unit getting correct voltage. Removed panel and found ui disconnected from board. Secured connection test unit and unit test good job complete no leaks present at this time.
We serviced a
WHIRLPOOL RANGE
Model WEG750H0HZ0
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/01/2021
Arrived on site for OVEN ISN'T HEATING ON BAKE AND BROIL-CAN TURN IT ON AND SET BUT WON'T HEAT JUST SITS THERE-TOP WORKS. Tested bake and broil igniters. Both are sparking but not getting gas to light the flame. While testing the bake igniter the lead broke off so the bake igniter I was sent with is now installed. Tested new bake igniter and it is sparking as designed. Reached out to technical assistance and tested valve regulator. Removed valve regulator and installed new valve regulator. Bake and broil igniters still not igniting the flame. Removed valve and installed original valve back in. Ohmed out spark module harness and found main harness was faulty. Ordering main harness to return and complete the repair. ; ordrng 1 W10887379 (Main Harness)
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FFHS2611LBB
Near San Marcos, TX 78666
Andrew
Job Details: 04/01/2021
"Arrived on site to test unit for leak from underneath unit. Turned water on and did not find any signs of leaks from water lines or connections. Found drip pan underneath unit on front right side has not secured. Secured drip pan, tested by pouring water into pan, no leaks detected. Job complete."
We serviced a
GE WASHER
Model GLWN2800D1WS
Near San Marcos, TX 78666
Andrew
Job Details: 04/01/2021
"Arrived on site to test unit for not cycle issues. Found when timer was set to different cycles unit would wouldn?t perform option selected. Replaced timer, tested unit, unit works good. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Georgetown, TX 78628
Tommy
Job Details: 04/01/2021
"Arrived onsite for dishwasher door not closing properly. Upon arrival found unit stoppers missing and dishwasher mounting damaged. Pulled dishwasher found right side hinge bent and not installed correctly. Adjusted. Door is now shutting and operating as designed. Unit side o mounts and fasteners still needed to be ordered.; ordrng 1 8212560 (Side mount) and 2 WPW10503548 (Fasteners)s, states that autho needed"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS3
Near Austin, TX 78749
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for light not working. Test unit and found control board not sending power to light socket. Will order new control board office to reschedule. ; ordrng 1 W10892389 (Control board)
We serviced a
WHIRLPOOL WASHER
Model CHW8990BW0
Near Leander, TX 78641
Wesley
Job Details: 04/01/2021
"Arrived onsite for F27 error. Also found exposed wiring on main plug harness. harness, control and valves and drain Ordering parts and returning with access key.Office to reschedule ; ordrng 1 WPW10732327 (Control) and 1 WPW10205499 (Power cord)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB322DMBM01
Near Austin, TX 78731
Luis
Job Details: 04/01/2021
Arrived on site for damaged door found damaged door,installed new fresh food door and nameplate"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW1
Near Austin, TX 78703
Richard
Job Details: 04/01/2021
Arrived onsite for the washer not spinning the clothes dry. During testing found that that the console was not working properly causing the issue. Tried to put into test mode and it would not let me. Will need to replace the console. Will need to reschedule for a 2 man . This is a double stacked unit. Office to schedule ; O-emld tckt
We serviced a
WHIRLPOOL RANGE
Model WEE745H0FS0
Near Austin, TX 78748
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for rf burner not working correctly. Center of burner not coming on. Test unit and found shorted burner. Replaced burner test unit and unit test good job complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADM3
Near Manor, TX 78653
Andy
Job Details: 04/01/2021
Arrived on site for dishwasher not cleaning dishes. Tested and inspected unit and found issues with inlet valve. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
We serviced a
WHIRLPOOL DRYER
Model WED8120HC0
Near West Lake Hills, TX 78746
Kevin
Job Details: 04/01/2021
"Arrived on site and found dryer top panel has surface scratches. Requested that it be inspected by parts department.; ordrng 1 W11051477 (Top panel)"
We serviced a
WHIRLPOOL WASHER
Model WTW4850HW1
Near Cedar Park, TX 78613
Justin
Job Details: 04/01/2021
Arrived on site to install previously diagnosed parts. I installed the new capacitor and ran the unit through a diagnostics test cycle. The unit is now working as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model GS6SHEXNS00
Near Hutto, TX 78634
Jimmy J.
Job Details: 04/01/2021
Arrived on site to install previously diagnosed part. Broken shelf was already removed. Installed new shelf and wire tray. Shelf and tray working as designed. No further repairs needed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WTW4616FW2
Near Georgetown, TX 78626
Tommy
Job Details: 04/01/2021
"Arrived onsite for unit not draining or spinning. Upon arrival found unit was unoccupied, maintenance accompanied technician in. Preformed tests found unit operating as designed head of maintenance witnessed unit operating. Job Completed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDBM00
Near Cedar Creek, TX 78612
Andy
Job Details: 04/01/2021
Arrived on site to install previously diagnosed ice maker fill tube. Removed failed part and replaced with new. Tested unit and cycled ice maker and ice maker cycled properly with no leaks. All operations are normal. No water leaks present at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KBLC36FTS02
Near Driftwood, TX 78619
Brandon
Job Details: 04/01/2021
"Arrived on site for customer complaint of ice maker not making ice, found ice maker, spacer and harness needed replacing, after replacing all parts, unit tested good and filled with water."
We serviced a
WHIRLPOOL MICROWAVE
Model WMC30516HZ0
Near Pflugerville, TX 78660
Andy
Job Details: 04/01/2021
Arrived on site to replace failed microwave. Removed failed microwave and replaced with new. Tested unit and all operations are normal.
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Elgin, TX 78621
Andy
Job Details: 04/01/2021
"Arrived on site for range cooktop not operating. Tested and inspected unit and found failed main wire harness with terminal block, also found power cord damaged. Removed failed parts and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Leander, TX 78641
David Z
Job Details: 04/01/2021
Arrived on site to diagnose washer not spinning out. Tenant informed me on cycle start they can hear the latch clicking. Found lid lock failed and not engaging. Replaced latch. Retested unit and verified spin in diagnostic and drain and spin. All is now working as designed. Call complete.
We serviced a
MAYTAG DISHWASHER
Model MDB7749SBM2
Near Dripping Springs, TX 78620
Leonardo
Job Details: 04/01/2021
Arrived on site to test unit for not washing. Test unit and found unit getting correct water level and unit washing correctly at This time. Couldnt duplicate the problem job complete.
We serviced a
WHIRLPOOL DRYER
Model WED7000DW1
Near Pflugerville, TX 78660
Matthew
Job Details: 04/01/2021
"Arrived onsite for dryer wiring. Upon inspection found loose burned wiring at block. Replaced terminals and block, tested unit and unit is functioning properly. Job complete"
We serviced a
KITCHENAID COOKTOP
Model KFGS366VSS03
Near Leander, TX 78641
Tommy
Job Details: 04/01/2021
Arrived onsite for previously diagnosed parts. Removed cooktop lid and replaced unit spark module found also left ignitiers damaged and replaced. Job Completed.