Near Bastrop, TX 78602
Thomas L.
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KBFN502ESS00 Arrived on site and defrosted freezer evaporator. Replaced open freezer fan motor. Replaced freezer drawer rails as they were binding and freezer door was not closing properly. All water connections were dry. Customer had to leave before repairs were completed.
Near Killeen, TX 76541
Al
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF535SMHB00 Arrived to install previously ordered parts. I removed and replaced the freezer door with the previously ordered part. No water leaks observed at the time of service. Job Complete.
Near Coupland, TX 78615
Tyler B.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Arrived on sote for no cool. Found compressor not running. R&R start dev and tested good. No water supply
Near Fort Hood, TX 76544
Al
Job Details: 12/06/2018
DRYER MAYTAG MEDC215EW0 "Arrived to inspect dryer not heating. I checked the voltage from the wall, I tested the unit to see if the element ever came on. I removed the rear panel and tested the thermal cutoff, fuse, element and the element showed no continuity. I removed and replaced it with the new one. I tested the unit and unit tested as designed. No lint observed at the time of service. JOB COMPLETE."
Near Kempner, TX 76539
Al
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived to inspect ice maker not making any ice. I ran the unit through diagnostic test mode and discovered the ice maker was not turned on during on from previous service. I ran the unit through test 49, 57,58,59 and unit passed all test. The motor cycled and customer was advised to wait for 24 hours for ice production.No parts used. JOB COMPLETE"
Near Copperas Cove, TX 76522
Al
Job Details: 12/06/2018
DISHWASHER GE GLD4500R00BB "Arrived to inspect dishwasher ( Door not latching, No Water, Not Shutting Off, Unit Not Draining). I confirmed the complaint and attempted to test the unit. Unit would not power on so I removed and replaced the dishwasher escutcheon (WD34x11525)and control kit (WD21X10378). I tested the unit and unit tested as designed. No water leaks observed at the time of service. JOB COMPLETE"
Near Killeen, TX 76542
Al
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived to inspect unit not making any ice. I removed and replaced the ice maker ran the refrigerator in diagnostic mode. I reassembled the unit and tested. All water lines were dry at the time of service. Customer advised to wait 24 hours for healthy ice production.JOB COMPLETE
Near Austin, TX 78724
Chase
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW4815EW1 WTW4815EW1 Arrived on site. Checked washer for not completing cycle. Ran test mode and found saved errors for no/long fill and stuck key. Removed cold and hot water supply hoses and check valve screens for sediment or any other blockage and none found. Found inlet water is very orange and starts off with good pressure then pressure steadily drops. This happens with both hot and cold but cold water pressure is very low. Ran test cycle and found fill volume starts off good for about 5 seconds and then pressure drops. All other functions of washer check good. Showed customer findings and advised that the water pressure must be increased for the washer to fill properly. No water leaks present at time of service. Job complete
Near Lago Vista, TX 78645
Jerry C.
Job Details: 12/06/2018
ICE MACHINE WHIRLPOOL GI15NDXTB1 "GI15NDXTB1 Arrived to inspect no ice. I found the unit was running and all functions except proper cooling were present. The evaporator plate had signs of corrosion and replacement would be necessary. The customer elected to shop around for a replacement and I advised them the quote would be good for 30 days. Due to recent prior service, warranty applied to diagnosis."
Near Briarcliff, TX 78669
Cliff
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KBSD608EBS01 Arrived on site to contact tech line about refrigerator that is constantly filling icemaker. Contact the tech line and spoke with Sterling. He advised only ice maker and water pressure could cause this issue. It’s icemaker has already been replaced the advice checking water pressure to refrigerator with water pressure meter. Advise water pressure must be between 30 psi and 120 psi. I Deleigh water pressure should be at 60 PSI to prevent problems. Office will need to locate water pressure meter and set return appointment. Also ordering dispenser control board as it is the only control in the unit that has not been replaced that deals with water.File number 7723607840; ordrng 1 METER (WATER PSI METER) and 1 WPW10151236 (cntrl-elec)
Near Austin, TX 78737
Brandon
Job Details: 12/06/2018
DRYER WHIRLPOOL WED85HEFC1 "Arrived on site for customer complaint of dryer not turning on, found power supply issue with burnt power cord. Instructed customer to to contact electrician. Collected service fee on check."
Near Temple, TX 76502
Arthur B.
Job Details: 12/06/2018
OVEN KITCHENAID KODE507ESS03 Arrived onsite for customer complaint of lower oven door shattered. Found parts that was prescreened was for a Whirlpool. Customer has Kitchenaid. Ordering lower oven door and badge. OF to R/S due to EXPART. No other issues found.; ordrng 1 W10774423 (glass-door lower) and 1 W10839793 (nameplate)
Near Austin, TX 78724
Chase
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRT348FMEB00 "WRT348FMEB00 Arrived on site to check refrigerator for not defrosting. Found evaporator completely iced up. Tried to force defrost and could not get unit into diagnostics or get refrigerator to even turn off at the control. Replaced control, entered diagnostics and forced defrost. Found harness connector for heater not fully seated, corrected the connection and verified voltage to heater and heater function. After control replacement all functions check good. No water leaks present at time of service."
Near Manor, TX 78653
Chase
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "WRS325FDAM04 Arrived on site to check refrigerator for no lights in either section. Found led driver in refrigerator compartment failed. Replaced the led driver, switch and led assembly in freezer section. After part replacement all lights in unit are functional. All other functions check good. No water leaks present. Job complete"
Near Elgin, TX 78621
Chase
Job Details: 12/06/2018
COOKTOP WHIRLPOOL CVE3401W "CVE3401W Arrived on site. Checked cooktop for none of the elements working. Found L2 wire it at the terminal block melted and wire broken. Trimmed wiring back and refit connection with a new wire nut. Powered unit back on and the breaker tripped. Rechecked all wiring and inspected all wiring inside the unit. Found infinite switch for left front element shorted. Right side burners work but left does not. Found another wire burnt at 3 pin connector under left side switches. Cut the red wire out and spliced the wires with wire nut. Tested again and braker kept tripping. Called tech line and went through wiring on switch and all findings with electrical issues to this point. L2 was removed from the faulty switch and all 3 other elements work. Was advised switch was shorted. Replaced switch again with wiring to switch verified by tech line. Tested unit and exact same symptoms of braker arcing. Discussed with customer and with both switches installed shorted due
Near Jonestown, TX 78645
Jerry C.
Job Details: 12/06/2018
DRYER WHIRLPOOL WED8540FW1 "WED8540FW1 Arrived to inspect no heat. I found the unit would power up, but not heat. Inspection revealed L1 and L2 connections reversed, but not consequential. The L2, connected to the unit’s L1 connection showed 124.8 VAC. The L2 terminal had 6.5 VAC and when tested L1 to L2, showed 86 VAC. I advised the customer of my findings and that they will need to contact a qualified electrician to corrected the voltage supply issue. I found the terminal block was not correctly installed and mounting hardware loose and I corrected. No lint within newer chassis, no leaks observed during service."
Near Jonestown, TX 78645
Jerry C.
Job Details: 12/06/2018
RANGE KITCHENAID KDRS467VSS01 "KDRS467VSS01 Arrived to inspect ignition issue. I found the RR would not ignite or spark and the center front would intermittently spark. I found the burners required cleaning to correct bad continuity for the ignition system. I cleaned and tested all burners and regular ignition resumed. Operational test good, no gas leaks detected during service. PR190
Near Liberty Hill, TX 78642
Lou
Job Details: 12/06/2018
REFRIGERATOR MAYTAG MZD2766GEW "arrived on site to inspect refrigerator not cooling. Upon further inspection, the customer advised that the rc section was not cooling due to the fc evaporator freezing up. I found that the fc door gasket is badly gapped and cannot be fixed. The gaskets on the rc and fc doors are very hard and both need replacing; however, neither gasket is available anymore. I advised the customer of my findings and notified the office EB and explained the situation. The office will contact AHS regarding this unit. Pictures taken. No water leaks observed during service.; O-emld tckt"
Near , TX 78628
Jerry C.
Job Details: 12/06/2018
RANGE WHIRLPOOL WFG550S0HZ0 "WFG550S0HZ0 Arrived to instal parts. I removed and replaced both the control and ignition and tested. The unit would not engage the bake or broil. I inspected the entire electrical system and found no deficiencies, but operation suddenly returned. I am suspicious the gas valve connection may have had a connection issue and resetting connections corrected. Operational test good, no gas leaks detected during service."
Near Cedar Creek, TX 78612
Thomas L.
Job Details: 12/06/2018
MICROWAVE JENN-AIR M170W "Arrived on site for no heat condition. Tested unit to find heat relay on control board is defective and not closing to allow power to heating system. Unit needs control board which is no,longer available. See pics of rusted out cabinet. Will need high voltage system on return in case needed which is also NLA; ordrng 1 56001007 (CONTROL BOARD) and 1 56001027 (magnetron) and 1 56001029 (capacitor,h.v.) and 1 56001030 (diode,h.v.) and 1 56001033 (transformer,h.v.) and 1 CNOTES/NLAPARTS"
Near Leander, TX 78641
Lou
Job Details: 12/06/2018
DISHWASHER MAYTAG MDB4949SDZ0 "arrived on site to inspect a dishwasher with no heat. Upon further inspection, I placed the unit in diagnostics and tested with no error codes in the beginning. I continued with testing and the unit operated as designed with no error codes in the end and the heating element was operating also as I poured water on it and it sizzled. While I had the unit door opened, I went to pull the top rack out and found that the left side wheel/mount assembly was loose and needed to be tightened. I pulled the unit from its place and tightened the screws on the mount and tested the upper rack and it is good now. I advised the customer of my findings/repairs. No water leaks observed during service, job completed."
Near Austin, TX 78723
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Arrived on site for no ice. Found ice in fill tube removed ice ran icemaker through a cycle weak water flow entering icemaker. Advising maintenance to replace filter if issue continues to have water pressure checked.
Near Austin, TX 78723
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF736SDAM10 Arrived on site for display issue. Found not all leds illuminate from dispenser ui. Diagnosed faulty ui. Installed control kit tested ui unit working as designed.
Near Austin, TX 78712
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Arrived on site for no water. Tested dispenser no water,removed connection before entering reservoir good,water flow diagnosed frozen water reservoir. Unit will need to be defrosted 24 hrs"
Near Austin, TX 78702
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRT318FZDM00 "Tenant # 504-301-7889 Jacob. Arrived on site for no cool. Powered unit on compressor powered on. Removed evaporator cover no frost on evaporator,checked weld joints found oil on manufacture weld joints diagnosed unit will need compressor,evaporator and a filter drier. Unable to reach owner parts covered customer responsible for labor. Labor"
Near Cedar Park, TX 78613
Lou
Job Details: 12/06/2018
RANGE WHIRLPOOL WFG320M0BS0 "arrived on site to inspect range having a delayed ignition. Upon further inspection, the customer advised that the unit was turned on and the oven didn’t light for a long time, then when it did light, there was a loud boom. I placed the unit in diagnostics and checked for error codes and there were none. I took it out of diagnostics and turned the unit on Bake at 350 degrees and removed the bottom cover to expose the Ignitor and burner. The Ignitor came on and flowed for almost 3 minutes but the burner never ignited. I turned the unit off and unplugged it and removed the back bottom cover to expose the Ignitor wires and the safety valve. Using my multimeter, I verified ohms to the safety valve and Ignitor. Both were good; however, the Ignitor appears to be weak due to the burner not igniting and one could smell gas. I removed and replaced the Ignitor and tested the unit and within seconds, the burner ignited. I advised the customer of my finding and repair.
Near Temple, TX 76501
Wesley
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KFIS29PBMS00 Arrived on site and completed repair per AR diagnosis. Charged balance of 294.56 after tax. All checks good.
Near Round Rock, TX 78681
James
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF540PADB0 "Arrived on site and tested operation found the light for heavy and clean are out. Found when removing console that one of the screws are stripped due to the plastic has broken. Also found that vent is leaking and will need to be replaced. Installed control and the lights are all working. I will need to return with new console, vent and vent gasket to complete repair; ordrng 1 W10839949 (console) and 1 WP8269259 (gasket) and 1 WPW10329609 (vent)"
Near Austin, TX 78723
Joseph C.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017AS1 Arrived on site for “
Near Round Rock, TX 78681
James
Job Details: 12/06/2018
OVEN WHIRLPOOL RBS305PDB10 Arrived on site and tested door. Customer stated that they were cooking on thanksgiving and the door all of a sudden would not close completely. Opened door and found it to be hanging down when opened completely. Removed door and inspected hinges and found to be in good shape. Found cause to be in the hinge receivers. Quoted customer $49.64 plus tax per receiver and $199.99 plus tax labor(WO250). ordrng 1 WP4455722 (hinge-recv lft) and 1 WP4455723 (hinge-recv rt)
Near Cedar Creek, TX 78612
Thomas L.
Job Details: 12/06/2018
DRYER MAYTAG MEDB835DW4 "Arrived on site to replace cracked blower wheel. The blower wheel had so much Loctite on it from the factory that I could not remove it off. Will order motor, housing, and bracket.; ordrng 1 W10578053 (base) and 1 W11126010 (motor-drve) and 1 W11246350 (HOUSING)"
Near Georgetown, TX 78628
Jerry C.
Job Details: 12/06/2018
WASHER MAYTAG MVWB835DC3 "MVWB835DC3 Arrived to inspect noise. I found the unit would squeak during agitation, denoting an issue with the inner driveshaft seal. I removed and replaced the gear case assembly and calibrated the machine. I tested within manual and automatic service test modes and the unit operated as designed without generating any codes. No leaks observed during service."
Near Bastrop, TX 78602
Thomas L.
Job Details: 12/06/2018
DRYER GE GTD33EASKWW Arrived on site for no operation. Unit would run for approx 15 seconds then shut off. The reason is because the front door felt was loose and all twisted up and torn causing drum to bind up. Will order new seal.; ordrng 1 WE09X20441 (felt trap duct)
Near Georgetown, TX 78633
Jerry C.
Job Details: 12/06/2018
WASHER WHIRLPOOL MHW8200FC0 "MHW8200FC0 Arrived to inspect codes. I found F9E1, F8E3 and F3E1 stored. I removed water from the unit and found debris blocking the drain pump screen and removed it. I ran the unit in test mode to remove excess detergent. Operational test good, no leaks observed during service. FL250
Near Austin, TX 78744
Leonardo
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH32519HZ1 Arrived on site to test unit for fan not blowing strong. Test unit and unit seemed weak. Replaced fan test unit and unit test good. Job complete
Near Austin, TX 78732
Cliff
Job Details: 12/06/2018
WASHER MAYTAG MAT20PRAWW0 "Arrived on site to replace Cam, gear case, and felt for washer. Replaced all three parts and tested unit. All tested good at this time. Recalibrated unit through controls and check for leaks. No leaks were found at time of service. Was unable to get unit set up for completely free wash, need to contact CS to check how to set machine up.; ordrng 1 CNOTES (NEED TO TALK TO CS)"
Near Austin, TX 78746
Leonardo
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL GU940SCGB3 Arrived on site to test unit for unit leaking. Test unit and found no leaks coming from dishwasher. Found leak coming from water booster heater under the sink. Showed customer the leaks and advised customer to call a Plummer to fix the leak. Job complete
Near Austin, TX 78733
Leonardo
Job Details: 12/06/2018
OVEN KITCHENAID KEBS179BSS00 Arrived on site to test unit for no power. Test unit and found thermal fuse opened. Replaced thermal fuse test unit by heating to 350 and unit test good job complete. Also found oven and cooktop sharing power. I turned the breaker off to oven and the cooktop lost power too. Advised customer to get and electrician to get power to cooktop. Each unit needs to have its own dedicated circuit.
Near Paige, TX 78659
Thomas L.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Arrived on site for no ice condition.found temps were good and water was good. Power to icemaker but the icemaker was failed. Replaced icemaker. New icemaker cycled properly. All water connections were dry.
Near Red Rock, TX 78662
Thomas L.
Job Details: 12/06/2018
WASHER MAYTAG MVWC555DW0 "Arrived on site for Noisey unit and no fill condition, investigated and found Lid lock not operating. Replaced lid lock and tested unit, all operations are normal, all water connections are dry."
Near Round Rock, TX 78664
James
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF990SLAM02 "Arrived on site to install new compressor. Found fresh food section still cooling partially and the evaporator completely iced up. Found freezer not cooling at all. Removed ice build up from fresh food evaporator and ran test 4 in diagnostics. Found the 3 way valve not cycling properly causing refrigerant to constantly flow into the fresh food evaporator. I also found the fresh food drain pan severely warped and the evaporator cover is damaged as well. Repair will require compressor, 3 way valve, dye drier, process stub, drain pan, and evaporator cover to complete. I will also return with the fresh food evaporator in case it is needed. Repair will require 3 hours; ordrng 1 W10836964 (pan-drip) and 1 WPW10443217 (valve) and 1 WPW10501260 (cover-evap)"
Near Austin, TX 78744
Luis
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no ice. Found power harness disconnected from valve. Installed harness to valve ran icemaker through a cycle water filled icemaker unit working as designed.
Near Austin, TX 78724
Chase
Job Details: 12/06/2018
RANGE WHIRLPOOL WFC310S0EB1 WFC310S0EB1 Arrived on site to check range for cooktop elements not working. Found all four element receptacles melted. Will need to replace cooktop harness and all elements to repair. Will bring switches back on return in case they are needed. Informed customer that I’d boil over causes failure repairs would not be covered under warranty.; ordrng 1 WPW10259865 (elmnt-surf) and 1 WPW10259868 (elmnt-surf) and 1 WPW10279107 (harns-wire)
Near Austin, TX 78704
Scott
Job Details: 12/06/2018
RANGE KITCHENAID KSGG700EBS1 Arrived on site for left rear burner not lighting . Found burner cap slightly warped . Replaced cap and unit is lighting consistently . No gas leaks detected at time of service .job complete .
Near Austin, TX 78737
Brandon
Job Details: 12/06/2018
DRYER WHIRLPOOL WED8540FW2 "Arrived on site for customer complaint of dryer making a noise intermittently, I could not get dryer to make the noise at time of service. Ordering possible parts that could be the issue. ; ordrng 4 W10314171 (drum support roller)s and 1 W10381481 (drum) and 1 W10547287 (idler pulley) and 1 W10673493 (bulkhead)"
Near Austin, TX 78701
Scott
Job Details: 12/06/2018
DISHWASHER KITCHENAD n/a "Arrived on site for dishwasher not draining . Found something lodged in drain motor and in drain hose . Shop vac drain line . Ran test wash , filled tub up a couple different times . Every time it drained . Nonwater leaks detected and motor still functioning at time of service .
Near Austin, TX 78723
Joseph C.
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site for “microwave turns on with door closed in #164” complaint. Inspected unit and found faulty door switches and interlocks. Removed and replaced door switches and interlocks. Unit is performing as designed.
Near Manor, TX 78653
Chase
Job Details: 12/06/2018
WASHER MAYTAG MVWC565FW0 "Arrived on site. Checked washer for not completing a cycle. Found F8E1 error for no or low fill. Removed hot and cold hoses and checked pressure, both check good and only a small amount of debris in hot valve. Ran test cycle and found hot water fill volume very low. All other functions of washer check good. Will need to replace valve to repair washer. No water leaks present at time of service. ; ordrng 1 W11038689 (valve)"
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDD03STSS2 "Arrived on site for customer complaint of dishwasher leaking, found broken nut causing unit to leak from the door. I replaced the nut, unit tested good."
Near Georgetown, TX 78628
Jonathan
Job Details: 12/06/2018
OVEN KITCHENAID KODE500ESS02 Arrived on site for double oven having fault code of F2-E1. Performed diagnostics mode and verified fault code. Gained access to control and inspected J1 connector. Tested key pad and found faulty UI. Removed failed UI and installed new. Tested upper and lower oven. All tested good.
Near Georgetown, TX 78628
Jonathan
Job Details: 12/06/2018
FREEZER WHIRLPOOL EVL209NBTQ00 "Arrived on site for standup freezer leak water. Per diagnostics and found water leaking from defrost drain. Gained access to defrost drain and found drain pan deformed, due to ice buildup (see SD-QuickPic). Removed ice buildup and cleared defrost drain. Corrected drain pan (see SD-QuickPic) and tested defrost cycle. (RF130)
Near San Marcos, TX 78666
Kevin
Job Details: 12/06/2018
DRYER MAYTAG MEDC215EW1 "Arrived on site and replaced drum seal diagnosed on previous visit, after replacement dryer will now start normally and drum is no longer stopping during cycle. No lint found in cabinet at time of service, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 12/06/2018
COOKTOP JENN-AIR JED3430GS01 "Arrived on site and found a cooktop surface is damaged, after replacing cook top all burners are operating properly, no further repair is required at this time, job complete"
Near San Marcos, TX 78666
Kevin
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW8900BC0 "Arrived on site and found detergent dispenser cup is leaking, also replaced tub ring , no water leaks from connections at time of service, job complete."
Near Austin, TX 78725
Joseph C.
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDC03FVSS3 "Arrived on site for “no cleaning dishes” complaint. Per my previous diagnosis, removed and replaced upper, middle and lower spraybars. Removed and replaced pump/motor, as well. Tested unit. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78725
Joseph C.
Job Details: 12/06/2018
REFRIGERATOR GE GSS25WSTISS "Arrived on site for “not dispensing water or making ice” complaint. Per my previous diagnosis, removed and replaced icemaker, tube kit and reservoir. Icemaker is producing ice, but dispenser is blocked with ice. Recommended customer thaw freezer, with door open, for 12 hours, to thaw ice blockage in door water line. No leaks detected, at time of service."
Near Del Valle, TX 78617
Joseph C.
Job Details: 12/06/2018
DRYER AMANA NED4655EW1 Arrived on site for “noisy operation” complaint. Customer had already received another unit from Aaron’s and does not need our services.
Near Leander, TX 78641
Lou
Job Details: 12/06/2018
WASHER WHIRLPOOL WTW8500DC2 "arrived on site to inspect washer leaving detergent residue on clothes. Upon further inspection, the customer explained that she is getting white residue on the clothing after washing and she provided me with a shirt as an example. The customer advised that she is using a full cup of detergent for each wash and she has changed detergents to experiment and she got the same results. The customer advised that they do have a water softener in their home. I advised the customer that they are using too much detergent as the unit doesn’t use as much water as an older unit would. I placed the unit in diagnostics and tested with no error codes in the beginning. At the end of testing, the unit operated as designed with no error codes at the end. Per service pointer #W11042572, I am ordering kit #W11111464 and scheduled return service for 12/13/18. The kit is a control. Also, I recommended some use and care tips for the customer to try before I returned to see if it w
Near Austin, TX 78719
Joseph C.
Job Details: 12/06/2018
DRYER MAYTAG MEDC215EW1 Arrived on site for “noisy operation and no heat” complaint. Inspected unit and found screw in felt of bulkhead. Removed screw. Found hair on rear roller wheels. Removed hair and installed repair kit (p/n 4392065)for Tello 206481 call. Unit is performing as designed. Instructed customer to clean venting every six months to prevent possible fire hazards and for better performance and economy.
Near Austin, TX 78738
Brandon
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KBSN608ESS01 "Arrived on site to replace freezer baskets, front of baskets, and bin, I replaced all tested good."
Near Bee Cave, TX 78738
Brandon
Job Details: 12/06/2018
DISHWASHER KITCHENAID KUDE70FVSS3 "Arrived on site for complaint of dishwasher leaking, found leak coming from sump assembly, I replaced sump assembly, unit tested good.
Near Austin, TX 78744
Brandon
Job Details: 12/06/2018
WASHER MAYTAG MVWC565FW1 "Arrived on site for customer complaint of low water level. I tested hot and cold water valve in diagnostic mode, tested good. I calibrated control in diagnostic mode, and instructed customer on water level expectations. Unit tested good."
Near Austin, TX 78745
Leonardo
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT710PAYM3 Arrived on site to test unit for screen melted and lower spray arm melted. Will need new screen wpw10463906 and new lower spray arm wpw10491331. Customer will like for us just to drop off at front door if possible. Rescheduled for ; ordrng 1 WPW10463906 (SCREEN) and 1 WPW10491331 (LOWER SPRAY ARM )
Near Austin, TX 78748
Brandon
Job Details: 12/06/2018
DRYER WHIRLPOOL WED8300SW2 "Arrived on site for customer complaint of dryer making a loud noise, found noise coming from belt and idler, I replaced dryer repair kit, unit tested good. Repair kit
Near Austin, TX 78703
Scott
Job Details: 12/06/2018
WASHER WHIRLPOOL WFW70HEBW0 "Arrived on site for washer filling with water when not in use . Found solenoid on far right was leaking . Replaced inlet valve 98.54, labor 169.99. Collected 290.68 cc . Ran diagnostics cycle all checked normal . No water leaks detected at time of service . Job complete."
Near Austin, TX 78736
Leonardo
Job Details: 12/06/2018
OVEN WHIRLPOOL WOD51EC7AS05 Arrived on site to test unit for unit not getting to temp. Test unit and found customer using thermostat inside oven but had it in the front by glass. Advised customer not to use thermostat and showed her on the owner manual where it says not to use thermostat. Test units at 400 and units getting to 408 on average temp.
Near Austin, TX 78748
Brandon
Job Details: 12/06/2018
DRYER MAYTAG MEDC465HW0 "Arrived on site for customer complaint of long dry times, I showed customer the dryer vent test and explained there is still an air flow issue, dryer tested good."
Near Austin, TX 78737
Leonardo
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site to test unit for no power. Test outlet and found outlet getting 120 volts. Checked junction at unit and found burned wire nut. Replaced wire nut test unit and unit test good no leaks present at this time job complete
Near Austin, TX 78759
Scott
Job Details: 12/06/2018
DRYER WHIRLPOOL LGB6400LW0 Arrived on site for dryer stopping mid cycle . Found gears in timer were not allowing unit to advance and would shut down . Replaced timer . Unit is now functioning as designed . No lint build up at time of service . Job complete .
Near Waco, TX 76712
Arthur B.
Job Details: 12/06/2018
DRYER MAYTAG MEDC400VW0 Arrived onsite for customer complaint of dryer not starting. Removed back panel and found open fuse. Removed and replaced fuse. Reassembled and tested. Dryer tumbles as heats as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Waco, TX 76712
Arthur B.
Job Details: 12/06/2018
OVEN MAYTAG MER6770AAB Arrived onsite to install new upper oven broiler. Removed and replaced broiler. Reassembled and tested. Unit now works as intended. No other issues found.
Near Austin, TX 78725
Joseph C.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRF992FIFM00 "Arrived on site for “no cool” complaint. Inspected unit and found upper door hinge covers broken and left fresh foods door not set correctly, since install. Removed and replaced lower left door hinge and reset door spring. Will need new door hinge covers. Return for repairs on 12/11. No leaks detected, at time of service.; ordrng 1 W10902031 (HINGE COVER (RIGHT/GREY)) and 1 W11230095 (HINGE COVER (LEFT/GREY))"
Near Dripping Springs, TX 78620
Brandon
Job Details: 12/06/2018
RANGE JENN-AIR JGRP548WP02 Arrived on site for customer complaint of damage to top left corner of rear trim. Ordering trim. ; ordrng 1 W10323251 (trim-top)
Near Woodway, TX 76712
Arthur B.
Job Details: 12/06/2018
REFRIGERATOR KITCHENAID KBFS25EWMS10 Arrived onsite to install new heater to french door refrigerator from prior tech rediagnosis. Steamed all frost off evaporator. Removed defective defrost heater. Installed new replacement. Tested heater in diagnostics. Heater comes on as intended. No other issues found. All water connections were dry at time of service.
Near Austin, TX 78731
Steve C.
Job Details: 12/06/2018
DISHWASHER UNKNOWN JDB1250AWS "Arrived on site to replace the panel due to not working. Was able to turn the unit on and also found the wash motor is making a extremely loud noise. Customer advise she will be getting a new unit."
Near Kyle, TX 78640
Kevin
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL ED5LHAXMT10 "Arrived on site and inspected refrigerator and found both sections are room temperature, exposed evaporator and there is no frost pattern, took pictures. Spoke with LM compressor will need to be replaced in order to correct issue, no water leaks from connections at time of service. Sealed system repair; ordrng 1 W10309994 (compressor)"
Near Kyle, TX 78640
Kevin
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH31017FB0 "Arrived on site and found no power showing on microwave, replaced fuse and all switches and power has returned but there is now a relay error and microwave will still not start. Will need to bring back control and also replace magnetron capacitor and diode to ensure microwave is working at the end of the next visit,; ordrng 1 W10850446 (capactr-mg) and 1 W10886077 (diode) and 1 W10892389 (cntrl-elec) and 1 WPW10693025 (magnetron)"
Near San Marcos, TX 78666
Kevin
Job Details: 12/06/2018
WASHER WHIRLPOOL WFW72HEDW0 "Arrived on site and found washer is stacked, found doorlatch is not operating and after Replacing it is not working properly. cycle will still not start, spoke with tech line and they recommended replacing control, having drain pump, and sensor on hand to ensure repair our next visit. Will need two technicians; ordrng 1 W11208385 (SENSOR ) and 1 WPW10605427 (pump-water)"
Near Austin, TX 78726
Steve C.
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRT541SZDZ00 Arrived on site for the unit door gasket is not sealing. Customer advise the ff door gasket is not sealing properly at the bottom. Found the fresh food gasket has a gap at the left bottom corner. Use a heat gun to expand the gasket and tested the unit. Unit works properly and no water connections to the unit.
Near Temple, TX 76502
Wesley
Job Details: 12/06/2018
DRYER MAYTAG MEDB835DW4 Arrived on site and found unit with AF error code. Found clog in unit from downy lint. Cleared. Also advised having can’t cleaned. All else checks good. Unit now operating as designed.
Near Temple, TX 76504
Wesley
Job Details: 12/06/2018
WASHER ROPER RTW4516FW Arrived on site and found unit not draining. Cleared drain and restored function. Also reset control and calibrated. All checks good. No error codes.
Near Austin, TX 78724
Chase
Job Details: 12/06/2018
REFRIGERATOR WHIRLPOOL WRT348FMEB00 WRT348FMEB00 Arrived on site to check refrigerator for no cool. Found unit had not defrosted causing no cool issue. Forced defrost and found inline fuse on harness open not allowing voltage to heater. Replaced defrost harness. All functions of refrigerator check good after repairs. No water leaks present. Job complete. Used p# W11177653 from job 206503
Near Belton, TX 76513
Wesley
Job Details: 12/06/2018
WASHER MAYTAG MVWC565FW1 Arrived on site and found cam misfired and grinding. Replaced cam. Now unit is operating as designed.
Near Georgetown, TX 78626
Wesley
Job Details: 12/06/2018
MICROWAVE WHIRLPOOL WMH32519FS1 Arrived on site and replaced control. Now unit is operating as designed. All checks good.
Near Waco, TX 76712
Arthur B.
Job Details: 12/06/2018
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived onsite for customer complaint of oven not preheating intermittently. Tested unit @350F,375F,400F,450F. When moved temperature to 450F, oven dropped to 380F and did not come back up. Call WPL Dustin SR#7723601216 and advised to change UI. Ordering UI. R/S for Thursday 12/06.; ordrng 1 W10864141 (panl-cntrl ss)"
Near Lorena, TX 76655
Arthur B.
Job Details: 12/06/2018
WASHER MAYTAG MVWC300VW1 "Arrived onsite for customer complaint of no complaint led water entering top load washer. Tested unit and found cold water solenoid not opening. Removed and replaced faulty water inlet valve and installed new replacement. Connected water supply hoses. Tested unit. Unit now fills,agitates,drain and spins with no issues. All water connections were dry at time of service."
Near Austin, TX 78731
Steve C.
Job Details: 12/06/2018
MICROWAVE KITCHENAID KOCE500ESS05 "Arrived on site for the unit is not working properly. Customer advised when opening the microwave door light will intermittently not turn on. Also when selecting selections on the control panel it has an error code. Tested the unit in diagnostics and received error code F2e1 keypad error. Found the unit will need a new control panel, door switches and interlock. ; ordrng 1 W11093254 (panl-cntrl SS)"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Arrived on site. Check for no operation issues. Found loose connection at main control. Repositioned and reconnected connector to main board and cycle, all functions tested OK. No leaks present. Job complete"
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete
Near New Braunfels, TX 78132
Diego G.
Job Details: 12/06/2018
REFRIGERATOR JENN-AIR JFFCC72EFP02 Arrived on site. Check for filter issues. Found filter stuck not allowed water filter to come out of housing. Adjusted housing and release filter. Installed new filter and flushed air out of the lines. All functions tested OK. No leaks present. Job complete
Near Austin, TX 78749
Brandon
Job Details: 12/06/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for customer complaint of broken lid, found strike was broken, ordering lid. ; ordrng 1 W11117421 (lid)"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/06/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/06/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/06/2018
COOKTOP WHIRLPOOL WCG97US6DS00 Arrived on site. Check for flame issues. Call tech-support and found orifices to be wrong. Unit is on propane and has natural gas orifices. Customer is going to get with the builder and have installers switch over to LP. No leaks present. Job completeFile#7723612772
Near Austin, TX 78703
Scott
Job Details: 12/06/2018
RANGE WHIRLPOOL JGS1450FS0 Arrived on site for spark switches stuck in open position . Will need switches . No gas leaks detected at time of service . Please call to set return visit . ; O-emld tckt
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/06/2018
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site. Check for door issues. Found door switch sticking allowing unit to kick on when you open up the door. Part. Replaced switch and cycled, all functions tested OK pick. Job complete"
Near Canyon Lake, TX 78133
Diego G.
Job Details: 12/06/2018
MICROWAVE KITCHENAID KCMS2055SSS1 "Arrived on site. Check for door issues. Found door switch sticking allowing unit to kick on when you open up the door. Part. Replaced switch and cycled, all functions tested OK pick. Job complete"