Service History 804

Near Copperas Cove, TX 76522
Al
Job Details: 10/15/2019
OVEN WHIRLPOOL WGI925C0BS00 Arrived to inspect unit with F47 issues.Removed and replaced the module.Reassembled and unit tested as designed.Customer satisfied.Job complete
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for refrigerator to install previous diagnosed part. Gained access to adapter. Removed ice maker housing and installed service kit . Installed ice housings and checked for air leaks. All tested good, no water leaks detected."
Near Austin, TX 78703
Wesley
Job Details: 10/15/2019
DRYER MAYTAG LSG7806AAE Arrived on site and found unit operating with faulty switch. Advised customer and replaced switch and water fuse from truck stock with JD. Unit is now operating as designed.
Near Manor, TX 78653
Cliff
Job Details: 10/15/2019
OVEN WHIRLPOOL WFE510S0HS1 Arrived on site to diagnose an oven with a door that will not close properly. Found right side hinge broken. Replaced hinge assemblies and tested unit. Found all is functioning properly at this time.
Near San Marcos, TX 78666
Brandon
Job Details: 10/15/2019
RANGE WHIRLPOOL WFG505M0BB2 "Arrived on site to replace broken door seal, after replacing, unit tested good."
Near Austin, TX 78748
Kevin
Job Details: 10/15/2019
OVEN WHIRLPOOL WFG505M0BS3 "Arrived on site and inspected oven and found bulb has shattered, found base of bulb is still in Holder, removed it so customer can get a replacement bulb. They are not covered for replacement by warranty. job complete"
Near Georgetown, TX 78626
Jonathan S
Job Details: 10/15/2019
DRYER WHIRLPOOL WED5620HW0 Arrived on site to install previous diagnosed part. Removed off shaped drum and installed new. Tested operation. All tested good.
Near Leander, TX 78641
Jonathan S
Job Details: 10/15/2019
WASHER LG WM5000HWA Arrived on site to install previous diagnosed part. Found wrong part on hand. Found door was missing UI and part view shown door as a assembly with UI.
Near Georgetown, TX 78626
Thomas L.
Job Details: 10/15/2019
DRYER WHIRLPOOL MEDB835DC4 Arrived on site or unit that would not except commands. The start button would sometimes work and sometimes not. Also found that the control would not start certain cycles. Replaced control and overlay and unit tested properly. Dryer and house venting are clean as they are both brand new.
Near Round Rock, TX 78681
Tyler B.
Job Details: 10/15/2019
OVEN WHIRLPOOL WOS51EC0HS00 "arrived on site for unit that would start bake after canceled, and also many times on screen blacking out and coming back after sometime.. Recommend console be replaced. Replaced console. Connected to WiFi and tested good Sr#7726111853 David"
Near Austin, TX 78702
Leonardo
Job Details: 10/15/2019
DISHWASHER KITCHENAID KDTE334GPS0 "Arrived on site to test unit for not working correctly. Tested unit found that door was not closing properly, re-aligned door to unit. Tested unit, no other issues at this time. Job complete"
Near Leander, TX 78641
Lou
Job Details: 10/15/2019
DISHWASHER KITCHENAID KDTM354DSS4 "arrived on site to inspect dishwasher rack falling, upon further inspection, I found the left upper track was broken. Per service pointer W11296667, it mentions issues with the welds on the tracks and to replace with improved tracks. When I went to replace the left track, I found that the package contained a right track. I notified the office of the issue. Also found that the dispenser door gasket is broken. I am ordering the left track and dispenser No water leaks observed during service.; ordrng 1 W10861000 (detergent dispenser) and 1 W11259785 (TRACK-LEFT)"
Near Austin, TX 78725
Scott
Job Details: 10/15/2019
DISHWASHER AMANA ADB1400AGS1 "Arrived on site for poor wash performance . Ran diagnostics , no error codes . Wash motor is making a lot of noise . Sprayer arm nearly turning . Recommended new sump and motor. No water leaks detected at time of service . Job complete"
Near Meadowlakes, TX 78654
James
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM02 Arrived on site and tested operation. I found fresh food evaporator completely frozen solid and no air flow. Unit will need to that for 48 hours to access failed components. Unit has a communication failure between sensors and controls and will need new control kit and thermistor harness to correct the defrost issue. Instructed customer that the unit will need to have towels placed around it to catch any water that may over flow the units drain pan while thawing out.
Near Austin, TX 78732
Andy
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRX735SDHB01 Arrived on site for refrigerator freezing some foods near ice box and for crushed ice dispensing some crushed ice and have some large fuller pieces as well. Called tech line and spoke with David (SR# 7726114611) Made aware of issues and what was found. Was instructed that some freezing is not abnormal. Was instructed to speak with customer on product placement inside RC and was instructed to bump temperature up 1° or 2° and to see if there is improvement. With ice dispensing issue was instructed to replace ice bin container. Did as instructed. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78749
Luis
Job Details: 10/15/2019
REFRIGERATOR/TOP GE GNE25JSKFFSS "Arrived on site for handle issue. Found handles damaged from manufacture defect in material,installed new handles tested door handle and door operation good."
Near Temple, TX 76502
Chase
Job Details: 10/15/2019
MICROWAVE UNKNOWN UMV1160CS3 Arrived on site customer complaint was microwave does not work properly found that part of the switch assembly was popped a part reassembled it just tested the microwave with a mug of water in there everything worked great
Near Georgetown, TX 78633
Thomas L.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL GI7FVCXWY00 Arrived on site to complete repairs. The top compartment facia is holding less before. If it breaks it may not be able to be replaced. With the customers permission I put some packing factory packing tape on the area where the clip isn’t holding and where the greatest pressure is being exerted on the facia. Need to see if this will hold before we break it attempting repair.
Near Austin, TX 78735
Luis
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KRFC300ESS03 "Arrived on site for no ice. Tested icemaker,icemaker running through a cycle no water entering icemaker,checked voltage good voltage to solenoid diagnosed failed water valve. Installed a new water valve,ran icemaker through a cycle water filled icemaker unit working as designed"
Near San Marcos, TX 78666
Robert
Job Details: 10/15/2019
OVEN WHIRLPOOL WOS51EC0HS00 Arrived on job for complaints of oven rack stuck. Found rack was pushed too far in. Removed rack and tested its ability to stay in place . All good.
Near Manor, TX 78653
Cliff
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Arrived on site to diagnose a refrigerator that is not cooling properly. Found defrost failure due to heater wiring not connected from manufacturing. Rewired heater properly and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
Near Austin, TX 78737
Luis
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Arrived on site for no ice. Removed ice bin found icemaker tray stuck in mid cycle diagnosed faulty icemaker. Installed a new icemaker ran diagnostics on icemaker passed.
Near Lakeway, TX 78738
Andy
Job Details: 10/15/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 Arrived on site for refrigerator no power. Tested and inspected unit and found failed power supply. Ordering needed part. No water leaks present at time of service ; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 WPW10624574 (POWER SUPPLY )
Near Austin, TX 78745
Kevin
Job Details: 10/15/2019
VENTHOOD UNKNOWN UXD8630DYS5 Arrived on site and found wheel switch button is pressed dent heard will only raise up a few inches and then stops. Holding switch down causes vent hood to continue to correct height. Motor assembly housing will need to be replaced to correct the issue. ordrng 1 W11187731 (MOTOR ASSEMBLY )
Near Austin, TX 78734
Andy
Job Details: 10/15/2019
WASHER GE GTW460ASJWW Arrived on site to install previously diagnosed part. Removed failed part and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78751
Scott
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRS312SNHB00 Arrived on site for doors not right and insulation showing . Found some insulation on fresh food liner . Will need to silicone cabinet liner . Will need to order right wheel adjuster . Nonwater leaks detected at time of service . Please call to set return. ; ordrng 2 4387828A (shim)s and 1 WPW10304659 (roller-cab)
Near New Braunfels, TX 78130
Robert
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on job for complaints of not draining. Found the pump not working. Replaced drain pump and test. No leaks detected at time of service.
Near Austin, TX 78725
Scott
Job Details: 10/15/2019
DRYER GE GTD33GASKWW "Arrived on site for long dry times and getting really hot . Checked thermostats and igniter ,all checked normal . Timer was hanging up . Replaced timer ,all checked normal . Did recommend to have exterior vents checked . Job complete ."
Near Cedar Park, TX 78613
Tyler B.
Job Details: 10/15/2019
REFRIGERATOR WHIRLPOOL WRT318FMB00 Arrived on site for unit freezing ref products . Removed thermistor and tested and found out of range . Replaced and tested good
Near Austin, TX 78741
Kevin
Job Details: 10/15/2019
DRYER WHIRLPOOL WED5620HW0 "Arrived on site and inspected dryer and found no excessive noise, dryer is operating as intended. No further repair is required at this time, no lint found in dryer at time of service, job complete"
Near Austin, TX 78717
Tyler B.
Job Details: 10/15/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 Arrived on site for UI replacement. Removed and replaced UI and tested unit and tested good. No leaks on site
Near Austin, TX 78722
Joseph C.
Job Details: 10/15/2019
RANGE WHIRLPOOL KSGB900ESS0 "Arrived on site for “F8E0 error code still persisting” complaint. Found control faulty, after attempts to reset. Removed and replaced control. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Leander, TX 78641
Jonathan S
Job Details: 10/15/2019
WASHER WHIRLPOOL WTW4816FW1 "Arrived on site for washer having long fill issue and customer stated that unit will get stuck in washing cycle and would not advance until pressing start. Performed diagnostics mode and checked fault codes. Found fault code F8-E1. Removed valve inlet valve and installed new. Tested operation on automatic test cycle and normal quick cycle. Found unit operating as designed. All tested good, no water leaks detected."
Near Austin, TX 78728
Cliff
Job Details: 10/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 arrived on site to diagnose an oven that is not receiving power to user interface. Tested unit and found faulty neutral wire connection in plug at wall. Repaired connection and tested unit. Found all is functioning properly at this time. Verified findings with tech line and spoke with Sterling
Near , TX 78641
Wesley
Job Details: 10/14/2019
OVEN WHIRLPOOL WOS51EC0HS01 Arrived onnsite and cleaned spotting off of unit. Advised customer on spotting being residue and not rust. Advised accordingly.
Near , TX 78641
Wesley
Job Details: 10/14/2019
VENTHOOD UNKNOWN UXT5536AAS3 Arrived on site and used cleaner to demonstrate that unit was covered in residue. Advised that unit can be cleaned. Cleaned unit and instructed on cleaning. Unit is now operating as designed.
Near Round Rock, TX 78664
Al
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL GZ25FSRXYY Arrived to install previously ordered part.Removed and replaced the ice maker.Reassembled and unit valve filled ice maker.Customer satisfied Job complete
Near Temple, TX 76501
Arthur B.
Job Details: 10/14/2019
DRYER MAYTAG MEDC215EW1 Arrived onsite for customer complaint of dryer not starting. Found door switch tab broken and fuse faulty. Removed door switch and fuse. Reassembled and tested. Found timer not working as well. Removed and replaced timer. Reassembled and tested. Dryer now heats and tumbles as designed. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/14/2019
COOKTOP KITCHENAID KICU509XSS00 Arrived onsite to install new module and UI to induction cooktop. Removed and replaced all parts. Reassembled and programmed unit. Tested unit. Unit now works as designed. No other issues found.
Near Lakeway, TX 78734
Andy
Job Details: 10/14/2019
OVEN KITCHENAID KEBS177SSS04 "Arrived on site for oven not operating properly in bake. Tested and inspected unit and found failed UI control. Removed failed part and replaced with new. Tested unit and all operations are normal. No other repairs are needed at this time.
Near Round Rock, TX 78681
Al
Job Details: 10/14/2019
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived to install previously ordered part.After installing the housing the unit tested as designed.All water lines were dry at the end of service.
Near Killeen, TX 76549
Arthur B.
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF990SLAM00 "Arrived onsite for customer complaint of French door dual evaporator refrigerator not cooling after sealed system work performed. Used UV light and found small pin hole leak on steel to cooper welding. Removed and replaced dye drier. Vacuumed system down to -25. Charged unit with 5.5oz of R134a refrigerant. Observed pressures. Found high side @120psi,Low Side @10psi when in RC section. No other issues found. Advised to observe unit for another 24hrs prior to placed items back in."
Near Lockhart, TX 78644
Kevin
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW75HEFW0 "Arrived on site and inspected washer and found error code F5E2, customer complaint is bad aroma from washer. Ran diagnostic cycle and found all functions are operating properly. Spoke with techline and they recommended running cleaning cycle once a month with affresh and using a spray cleaner for rear of dispenser drawer. They also recommended leaving door open in between uses to let washer air out. There is no other repair or adjustment available to address issue 7726094103"
Near Leander, TX 78641
Wesley
Job Details: 10/14/2019
RANGE WHIRLPOOL WEG745H0FS0 Arrived onnsite and installed LP kit on cooktop. Unit is now operating as designed. All checks good.
Near Austin, TX 78749
Brandon
Job Details: 10/14/2019
RANGE WHIRLPOOL WFG520S0FS0 "Arrived on site to replace convection fan motor, found part was damaged inside box, reordered fan motor ; ordrng 1 W10167915 (fan-convct)"
Near Austin, TX 78717
Lou
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT710PAHZ1 "arrived on site to inspect dishwasher drain hose. Upon further inspection, the customer advised that their inspector to.d him the drain hose wasn’t installed properly and the unit sometimes will have water standing in the bottom of the tub. I checked the hose under the sink and found that it did not have a high loop. I disconnected the hose from the disposal and rerouted the hose to where it had a high loop and tested the unit. Unit operated as designed and it drained properly. I advised the customer of my repairs. No water leaks observed during service, job completed."
Near Austin, TX 78731
Tyler B.
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL KDTE704DSS0 Arrived on site for unit not starting . Found panel to be shorted. Removed door panel and found control hanging with broken mounts. Replaced panel and control and tested good.
Near The Hills, TX 78738
Andy
Job Details: 10/14/2019
REFRIGERATOR LG LFXS29766S01 Arrived on site to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit and all operations are normal. No water leaks present at time of service.
Near Austin, TX 78737
Luis
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KBRC36FTS03 "Arrived on site for faulty control. Removed failed control installed the updated control kit,powered unit on control ran through diagnostics and passed unit cooling down correctly.
Near Lorena, TX 76655
Chase
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRFF305ESS00 Arrived on site customers complaint was unit late when I come on and frost buildup around the door gasket found the door switch was stuck closed fix the door switch everything else work fine customer was happy all laundry dry
Near Austin, TX 78731
Tyler B.
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KSSC48QTS02 Arrived on site for unit beeping and no water or ice. Found issues to be related to control boards. Removed and replaced control kit and all tested goodControl kit
Near , TX 78641
Wesley
Job Details: 10/14/2019
COOKTOP WHIRLPOOL WCG55US6HS00 Arrived on site and replaced cooktop due to spotting.
Near Austin, TX 78717
Wesley
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS315SDHM02 Arrived onnsite and found icemaker fill spout dripping. Corrected issue and instructed customer on thawing of ice. Unit is now operating as designed.
Near Austin, TX 78741
Leonardo
Job Details: 10/14/2019
RANGE WHIRLPOOL WFE320M0ES2 "Arrived on site to test unit for f9 error cord. Tested unit found that from wall socket getting 120v from neutral wire when it should be 0, communicated to builder about the issue, the builder will talk to electrician to get it fixed. No issues at this time. Job complete"
Near Austin, TX 78703
Robert
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on job for complaints of dispenser not opening. Replaced dispenser and test. No leaks detected at time of service
Near , TX 78641
Lou
Job Details: 10/14/2019
COOKTOP WHIRLPOOL WCG97US6HS00 "arrived on site to inspect cooktop burners valves. Upon further inspection, I tested all of the burners and found the middle burner valve not turning very well. When I went to turn the burner off, the knob barely turned back. I removed and replaced the valve and checked all gas connections with my liquid leak detector and found no leaks. The unit operated as designed. No gas leaks detected during service, job completed."
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRFC704FBS01 "Arrived on site to replace previous diagnosed part. Turned circuit breaker off to unit. Removed failed UI and installed new. Tested operation, all tested good. No water leaks present."
Near Driftwood, TX 78619
Brandon
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW8740DW0 "Arrived on site for customer complaint of unit not working and making noise. Found drain pump would run when plugged in. Found f8e1 error in diagnostic mode, found cold water valve was shut off at house valve, I turned on cold water valve, unit tested good."
Near Lago Vista, TX 78645
James
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW8500DC5 Arrived on site and tested operation. Customer had examples of spotting on clothing. I found the unit not cycling long enough and filling with enough water. I found control to be point of failure. Installed new control and tested operation. Unit tests good. Job complete
Near Austin, TX 78739
Luis
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Arrived on site to install parts from prev diagnosis. Installed a new main control and icemaker,ran diagnostics fan working correctly,ran icemaker through a harvest passed,no errors ran fill test passed."
Near Austin, TX 78727
Tyler B.
Job Details: 10/14/2019
MICROWAVE WHIRLPOOL WMH31017HS2 "Arrived on site for unit with with relay error. Replaced interlocks and tetsed and still issue, checked all control pins per tech sheet. Unit will need hv trans and mag to cap and diode to repair ; ordrng 1 CNOTE (OFFICE RS) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
Near Marble Falls, TX 78654
James
Job Details: 10/14/2019
OVEN WHIRLPOOL RBD305PDB14 Arrived on site and tested operation. I found display blank but registering input from console. Accessed control and found several burnt connections and loose solder joints. Unit will need new control to repair. Control will have to be shipped out for rebuild as it is no longer available new. . ; ordrng 1 REBUILD (8301917 CONTROL)
Near Austin, TX 78741
Brandon
Job Details: 10/14/2019
FREEZER FRIGIDAIRE FFFH21F6QWA "Arrived on site to replace control, after replacing unit tested good"
Near Austin, TX 78751
Scott
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for cooling issues . Found evap fan not running . Replaced fan . All checked normal . Unit was not hooked up to water source . Job complete .
Near Waco, TX 76705
Chase
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF535SWHW01 Arrived on site customer complaint was freezer had some ice buildup in it the door gasket was not sealing properly replace the part everything work great all lines are dry
Near Kingsland, TX 78639
James
Job Details: 10/14/2019
RANGE KITCHENAID KSEG950ESS2 Arrived on site and tested operation. I found no faults in memory. Customer stated unit preheated and then did not maintain temp. Unit maintained 350 during testing for 4 cycles. All functions test good at time of service. Job complete
Near Austin, TX 78737
Luis
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS571CIDB02 "Arrived on site for no ice. Removed bottom grill cover found broken neutral wire to icemaker. Unit will need a new freezer door due to break in wire ordrng 1 LW10859844 (FZR DOOR)"
Near Austin, TX 78733
Andy
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Arrived on site for to install previously diagnosed parts. Removed failed parts and replaced with new. Tested unit with little improvement. Found that spray arm is defective spraying water unevenly creating water dripping. Ordering needed parts as well as additional parts in case needed. Advised customer not to use unit until repairs are made. Customer stated that they must use unit as they can not wash dishes by hand, advised customer not to use unit if possible and that they must watch in case of water damage as they will be responsible. Customer acknowledged. .; ordrng 1 SEENOTE (OFFICE TO SCHEDULE ) and 1 W10837249 (SPRAY ARM ) and 1 W10864081 (SEAL) and 1 WPW10073520 (INSULATION ) and 1 WPW10498900 (SPRAY ARM ) and 1 WPW10526114 (BOTTOM PANEL )"
Near Austin, TX 78739
Leonardo
Job Details: 10/14/2019
OVEN WHIRLPOOL WOS51EC0AS04 "Arrived on site to test unit for over heating above 40 degrees temperature. Tested unit no issues with over heating, educated customer on temperature adjustment to unit. Job complete"
Near Austin, TX 78746
Brandon
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW7590FW0 "Arrived on site for customer complaint of unit not starting cycle. Found after you powered the unit on, 2 seconds later the unit would power off. Entered diagnostic mode, found error code F5e2, I found loose connection at door latch, I ran diagnostic tests and unit passed all tests after error code was clear."
Near Cedar Park, TX 78613
Lou
Job Details: 10/14/2019
DRYER MAYTAG MEDB765FC0 "arrived on site to install previously diagnosed and ordered parts. Due to the door switch failure, I removed and replaced the the door switch and tested the unit and it operated and heated as designed. I advised the customer of the repair. No lint observed during service, job completed."
Near Leander, TX 78641
Lou
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "arrived on site to inspect refrigerator section freezing. Upon further inspection, the customer advised that food items on the middle shelf area are freezing, but the items on the top shelf are not. I tested temps in the FC=9 degrees & RC=38 degrees on the manufactures settings. I tested the fans and damper and while testing, I found that some food items were blocking the airflow and redirecting them down towards the middle shelf. I cold feel the air hitting the item. I advised the customer that the placement of t(e items being directly in front of the vent would cause items to freeze. Advised to move the shelf down and keep smaller items on the shelf so that the airflow can move freely throughout the RC section. No water leaks observed during service, job completed."
Near Austin, TX 78703
Robert
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW5090JW0 Arrived on job for complaints of not washing. Ran diagnostics and got code for door error replaced door latch but washer still mot spinning. Will need the ccu Control ; ordrng 1 W11334605 (CUSTOMER CONTROL )
Near Harker Heights, TX 76548
Arthur B.
Job Details: 10/14/2019
WASHER MAYTAG MVWB835DW4 "Arrived onsite for customer complaint of top load washer not releasing oxi. After inspection,found oxi feature was not pressed after calibration. Advised of findings. Tested oxi valve. Unit works as designed. No other issues found. All water connections were dry at time of service."
Near Leander, TX 78645
James
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRSC503ESS00 "Arrived on site and found fresh food evaporator frozen over and temps at 46 degrees. Customer also stated the unit just stopped making ice as well. Verified freezer temp at -2 degrees. Tested thermistors and ice maker in diagnostics. Ice maker is registering full ice bin and will not cycle completely. I found control reading thermistors as good and the fan is running but very little air flow is coming from fan. Unit will need new ice maker, thermistor and fan to repair. Instructed customer to thaw unit for 48 hours to allow evaporator to completely thaw so that repair can be completed. I also instructed customer to place towels around unit to catch any water that may over flow the drain pan reservoir. ; ordrng 1 W10873791 (icemaker)"
Near Cedar Park, TX 78613
Wesley
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL ED5FHEXVS00 Arrived on site and tested and found unit to be operating properly. Advised customer extensively on operation. All checks good. Temps are at 34f and 0f
Near Austin, TX 78717
Lou
Job Details: 10/14/2019
WASHER LG WM3470HVA "arrived on site to inspect lg washer leaking water. Upon further inspection, the customer showed me where the water was leaking from which was at the front right corner of the pedestal where there is rust. I removed the lid and inspected and found some water residue on the left side panel. I placed the unit in diagnostics and tested and did not see any leaks. I removed the front panel and found water on the bottom panel near the back left corner. Checked all hoses and the drain pump and everything was dry. I checked the hoses at the top of the unit and found a dime sized hole in the hose going from the dispenser to the tub. ; ordrng 1 4738ER1004B (BELLOWS)"
Near Georgetown, TX 78628
Jonathan S
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL GD5DHAXVY05 "Arrived on site for refrigerator water dispenser not working and ice cubes getting stuck. Inspected unit and work area. Checked water filter and found dry, found water filter housing not engaging filter. Found small ice due to bad water pressure from filter housing. Performed diagnostics on ice maker and advanced cycle. Found ice maker mold deteriorating because the particles in ice cubes. Recommend to replace filter housing and ice maker. Removed failed filter housing and installed new. Tested water operation and monitored for water leaks. Removed failed ice maker and installed new. Monitored ice maker cycle. All tested good, no water leaks detected.
Near Austin, TX 78702
Robert
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW560CHW0 Arrived on job for complaints of not draining. Ran diagnostics and all working properly. No leaks detected at time of service
Near Austin, TX 78702
Robert
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived on job to replace control and control UI. Only had on to bring and after replacement no change. Will need control. ; saved tckt
Near Austin, TX 78754
Scott
Job Details: 10/14/2019
RANGE GE JB645RK4SS "Arrived on site replaced right front element, tested burner all checked good. No other issues. Job complete"
Near Georgetown, TX 78626
Al
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived to inspect unit with loud noise in freezer section.Confirmed the complaint and removed panel and saw ice buildup hitting the Evaporator blade.Removed and replaced the thermistor.Unit began cooling as designed.All water lines were dry at the time of service.Job complete
Near Dripping Springs, TX 78620
Brandon
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of no to little ice production, found ice maker error code in test 56, I cleared the error code and ran diagnostic tests and checked temperatures. Unit tested good, error codes must be cleared after any repair is done to ice maker."
Near Pflugerville, TX 78660
Al
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Arrived to inspect handle on side by side refrigerator coming off.Confirmed the complaint and reassembled the unit and unit with my Allen wrench.Unit now operates as designed.Customer satisfied Job complete
Near Austin, TX 78732
Andy
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not filling with water. Checked for error codes and found open float switch. Adjusted float switch and tested unit. All operations are normal. No water leaks present at time of service. Instructed customer on use and care and practice for best performance.
Near Austin, TX 78748
Brandon
Job Details: 10/14/2019
WASHER MAYTAG MVWX655DW1 "Arrived on site to replace gearcase and basket, after replacing, unit tested good."
Near Liberty Hill, TX 78642
Jonathan S
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT730PAHZ0 Arrived on site for dishwasher not starting cycle. Inspected unit and work area. Found error F2-E2 flashing in display. Found UI panel not responding. Disassembled unit and checked wire connectors. Inspected UI control and found corrosion. Will need to replace UI. Will return if control if needed after replacing UI. and 1 W11368911 (UI)
Near Georgetown, TX 78633
Jonathan S
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "And on site for refrigerator ice clumping up. Inspected unit and work area. Found ice maker chipping and could possibly cause particles in ice cubes. Advanced ice maker cycle and found it leaking between mold and support housing. Tested all other operations, no other failures found. Will need to replace ice maker to repair. Removed failed ice maker and installed new. Advanced ice maker and monitored operation. All tested good, no water leaks detected.
Near Kyle, TX 78640
Brandon
Job Details: 10/14/2019
WASHER WHIRLPOOL WTW5000DW2 "Arrived on site for customer complaint of noise during agitation, found noise coming from gearcase and possibly washplate rubbing on inner basket. Ordering gearcase washplate and basket. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10586077 (basket) and 1 W10870913 (gearcase)"
Near Lockhart, TX 78644
Kevin
Job Details: 10/14/2019
DRYER MAYTAG MEDC465HW0 "Arrived on site and inspected dryer and found belt is wearing, and left support wheel is not spinning properly. Used repair kit to correct both and dryer is now quiet and operating normally. Removed all lint from interior, job complete"
Near Austin, TX 78737
Brandon
Job Details: 10/14/2019
DRYER WHIRLPOOL WED8620HC0 "Arrived on site for customer complaint of noise issue, found vibrating motor mount, I added dryer pads, unit still was making noise. Ordering motor mount/base, and more dryer pads. ; ordrng 1 W10242878 (base) and 4 W11113654 (pad)s"
Near Buda, TX 78610
Kevin
Job Details: 10/14/2019
DRYER WHIRLPOOL WED8000DW4 "Arrived on site and inspected dryer and found it is not heating, disassembled dryer and found cut off has failed. After replacing cut off all function has been returned to dryer. Recommended to customer that vent to exterior be cleaned by a service as overheating is the likely reason cut off failed. Removed all lint from interior of dryer, job complete"
Near Austin, TX 78702
Luis
Job Details: 10/14/2019
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for door issues. Found damaged mullion,removed mullion heater,installed new mullion checked door operation good.
Near Kingsland, TX 78639
James
Job Details: 10/14/2019
FREEZER WHIRLPOOL WSZ57L18DM03 Arrived on site and tested operation. I found unit temp at 14 degrees. Compressor and fans came on and ran for about 5 minutes then cut off. Tested for defrost cycle and found unit was not in defrost cycle. Installed new thermistor and control as unit was short cycling and not cooling down to proper temp. Tested operation and found unit working properly. Job complete
Near Austin, TX 78758
Cliff
Job Details: 10/14/2019
WASHER WHIRLPOOL WFW3090JW0 Arrived on site to diagnose a washing machine that is not completing cycles. Found bad timer control and replaced it. Tested unit and found all is functioning properly at this time.
Near Horseshoe Bay, TX 78657
James
Job Details: 10/14/2019
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 Arrived on site and installed new housing and control. Tested operation and found damper is now functioning properly. Instructed customer that the unit will take a few days for the reservoir to thaw or the unit can be turned off and doors left open for 24 hours to that the reservoir. Job complete
Near Cedar Park, TX 78613
Lou
Job Details: 10/14/2019
DRYER WHIRLPOOL WGD8500DC4 "arrived on site to install previously diagnosed and ordered part. I removed and replaced the top panel and tested. Unit is operating as designed. No lint/no gas detected during service, job completed."
Near Austin, TX 78723
Scott
Job Details: 10/14/2019
DISHWASHER KITCHENAID KDTM354DSS4 "Arrived on Site for dishwasher not powering up. Found control had failed and knocked out UI console with it . Was getting correct voltage in but not out . Replaced both console and control . All checked good , nomwater leaks detected at time of service . Job complete . Did recommend having an electrician look at power connection and breaker ."
Near Austin, TX 78748
Leonardo
Job Details: 10/14/2019
DISHWASHER WHIRLPOOL WDT720PADM0 "Arrived on site to replace control panel and console. Replaced control panel and console, tested unit, no issues at this time. Job complete"
Near Georgetown, TX 78633
Al
Job Details: 10/14/2019
RANGE WHIRLPOOL WEG730H0DS0 Arrived to inspect range issues.Confirmed the blower fan too slow error.Removed and replaced the blower.Reassembled the unit and the unit began operating properly.Customer satisfied Job complete