Near Pflugerville, TX 78660
Scott
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WMH32519FS0 "Arrived on site for fan error code . Fan is fully functioning tried to put unit in diagnostics , control would enter test but wouldn’t let any selections to test . ohmed out humidity sensor . Sensor was within specs . Replaced control and ran unit with vent fan and with cup of water . Both tests checked normal . No error codes . Job complete ."
Near Silverado Mobile Home Park, TX 78660
Scott
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL WDF520PADM7 Arrived on site for dishwasher door not opening all the way . Found tub insulation was getting in the was of hinges and links . Rearranged padding and door is opening to full extent and not flopping open . No washer leaks detected at time of service . Job complete .
Near Buda, TX 78610
Robert
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL WDF330PAHS0 Arrived on job for complaints of not draining. Found 120v to pump not working. Replaced pump and test. No leaks detected
Near Buda, TX 78610
Robert
Job Details: 11/13/2018
DISHWASHER KITCHENAID KDTE204DSS0 Arrived on job for complaints of not drying. Found tub leaks holes in tub all around sump. Will need tub office to schedule. ; ordrng 1 WPW10681502 (tub-dishwr)
Near Brushy Creek, TX 78717
James
Job Details: 11/13/2018
VENTHOOD KITCHENAID KVWB406DSS2 Arrived on site and tested operation. Found lights would not turn on. Inspected harness and connections. Found connection of main harness not seated in molex connection on the right side light which is the first light in the series. Locked harness into molex and tested. Unit working properly. Job complete
Near New Braunfels, TX 78130
Robert
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Arrived on job for complaints of no ice from ice maker and frost in freezer. Found door not hitting light switch causing icemaker to pause. Freezer door also bowed in middle not sealed causing frost issue. Will need freezer door replaced SS door; ordrng 1 W10910835 (dor-fip)
Near New Braunfels, TX 78132
Robert
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL GU2455XTSS3 Arrived on job for complaints of hard to close door. The dishwasher has no mount board under counter or screws to install dishwasher to cabinet.
Near San Marcos, TX 78666
Robert
Job Details: 11/13/2018
REFRIGERATOR UNKNOWN HT21TS85SP Arrived on job to replace defrost parts. Replaced control fan motor working and defrost thermostat working no over frost from defrost.
Near New Braunfels, TX 78132
Robert
Job Details: 11/13/2018
WASHER MAYTAG MVWX655DW1 "Arrived on job to replace belt, cover, gearcase and cam. After replacement of parts ran calibration and hub on basket not allowing spin. ; ordrng 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)"
Near Kyle, TX 78640
Robert
Job Details: 11/13/2018
WASHER MAYTAG MAV2755AWW "Arrived on job to replace transmission, snubber and thrust bearing. After replacement of parts test washer operation normal and no leaks."
Near Lago Vista, TX 78645
James
Job Details: 11/13/2018
RANGE GE PHB920EJ3ES Arrived on site to install previously diagnosed parts. Upon removal of element module I found the right side board did not have the communication harness secured properly as it was not plugged in. Plugged connection in securely and tested. Found all elements including warming element working properly. Job complete.
Near Cedar Park, TX 78613
James
Job Details: 11/13/2018
OVEN KITCHENAID KOST100ESS03 Arrived on site and tested unit. Found unit uninstalled and sitting on ground. Turned power off and removed access panels. Turned breaker on and found correct voltage to unit but no operation from ui. Tested all fuses and found to be good. Attempted to replace control and found incorrect part. Part number in unit is W11040195 and part number in breakdown is W11179310 which is for a double oven. Unit is a single oven. Unit will need correct main control and ui to repair. Office to research control and schedule return tripW11040195; ordrng 1 CNOTE (CONTROL SEE PICS) and 1 W11087446 (console)
Near Austin, TX 78744
Luis
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for no ice. Ran diagnostics E2 error code on icemaker. Installed new icemaker ran diagnostics all test passed ran fill,test passed."
Near Cedar Park, TX 78613
James
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and siliconed around freezer. When I removed the brackets I found that bracket ordered for the left side was packaged incorrectly and had a right hand bracket in the box. Office to schedule return visit after part verified; ordrng 1 W11129907 (bracket LEFT)
Near Austin, TX 78735
Luis
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KSCS23FTMS02 Arrived on site for failed main control. Removed control installed updated control kit powered unit on compressor and fans running unit cooling down correctly.
Near Bee Cave, TX 78738
Luis
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRFC704FPS00 "Arrived on site for fresh food not cooling due to evaporator incased in ice. Replaced evap cover secured thermistor to correct location with zip tie. Replaced main control,removed compressor,cover found gap at drain tube connection to liner. Added sealer around gap to prevent air from entering compressor compartment to fresh food compartment."
Near Leander, TX 78641
James
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL GZ25FSRXYY1 Arrived on site and installed mullion. Customer stated that ice maker has been working since last service. Unit working properly and door closing correctly. Job complete
Near Austin, TX 78746
Luis
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Arrived on site for no cool. Diagnosed unit not entering defrost need to order main control. ; ordrng 1 W11212392 (CONTROL)
Near Georgetown, TX 78628
James
Job Details: 11/13/2018
DRYER WHIRLPOOL WED5000DW2 Arrived on site and tested operation. Found motor was making a humming noise but would not start. Found motor had come loose from base causing issue. Corrected motor mount and tested operation. Unit working properly. Job complete
Near Cedar Park, TX 78613
James
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Arrived on site and siliconed around freezer. When I removed the brackets I found that bracket ordered for the left side was packaged incorrectly and had a right hand bracket in the box. Office to schedule return visit after part verified; ordrng 1 W11129907 (bracket LEFT)
Near Austin, TX 78741
Kevin
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Arrived on site and inspected refrigerator and found no power to user interface, inspected harnesses and found it is disconnected below freezer door. After reattaching all function has returned and ice and water will now dispense properly. No water leaks from connections at time of service, job complete"
Near Jarrell, TX 76537
James
Job Details: 11/13/2018
WASHER GE GTWN4250D0WS Arrived on site and tested operation. Found water leaking from fill shower head and seal for atc sensor. Unit will need new shower head and atc sensor to repair. Left unit unplugged due to water leak ; ordrng 1 WH12X10410 (probe sensor atc) and 1 WH41X10299 (funnel shower head a)
Near Buda, TX 78610
Leonardo
Job Details: 11/13/2018
OVEN WHIRLPOOL WFG505M0BS3 Arrived on site to test unit for gas leak. Test unit and found gas leak coming fro the wall not the unit. Advised customer and builder. Talked to office and they were going to contact builder to talk to him about charges.
Near Austin, TX 78744
Leonardo
Job Details: 11/13/2018
RANGE WHIRLPOOL WFE515S0ES2 Arrived on site to to replace door glass handle and liner and retainer and trim. Replaced all parts test door and door test good job complete no damaged on new parts
Near Austin, TX 78744
Leonardo
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL WDT730PAHZ0
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/13/2018
DRYER GE GTD42EASJ2WW Arrived on site. Checked for no operation issues. Found unit not kicking on at all. Verified fuses and found high limit thermostat bad. Also found hinge broken not allowing door to close. Will need high limit thermostat and hinge to repair unit. Office to reschedule; ordrng 1 WE01X25317 (HINGE) and 1 WE04X26139 (HI LIMIT TSTAT )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/13/2018
DRYER GE GTD42EASJ2WW Arrived on site. Checked for no operation issues. Found unit not kicking on at all. Verified fuses and found high limit thermostat bad. Also found hinge broken not allowing door to close. Will need high limit thermostat and hinge to repair unit. Office to reschedule; ordrng 1 WE01X25317 (HINGE) and 1 WE04X26139 (HI LIMIT TSTAT )
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/13/2018
DRYER GE GTD42EASJ2WW Arrived on site. Checked for no operation issues. Found unit not kicking on at all. Verified fuses and found high limit thermostat bad. Also found hinge broken not allowing door to close. Will need high limit thermostat and hinge to repair unit. Office to reschedule; ordrng 1 WE01X25317 (HINGE) and 1 WE04X26139 (HI LIMIT TSTAT )
Near Austin, TX 78744
Leonardo
Job Details: 11/13/2018
COOKTOP JENN-AIR JGCP636ADP Arrived on site to to test unit for left front burner not igniting. Found bad ignitor but unit screws were really rusted will need to replace ignitor and burner head and orfice holder.
Near Kyle, TX 78640
Brandon
Job Details: 11/13/2018
RANGE WHIRLPOOL WEG745H0FS0 "Arrived on site to replace main wire harness, I replaced main wire harness, range tested good."
Near Austin, TX 78704
Scott
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KFIS20XVMS6 Arrived on site for freezer leaking . Found drain clogged . Replaced drain with new kit . No water leaks detected at time of service . Job complete .
Near Martindale, TX 78655
Brandon
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "Arrived on site for customer complaint of no ice production, found air leak in freezer coming from top right corner of freezer door gasket. I adjusted tracks to form better at top, put straight edge at top right corner of freezer section, there is a small gap where center mullion meets the right side frame of unit. See pictures. Called techline SR# 4723416416. Ordering tracks for freezer, returning tech needs to bring block of wood and hammer to adjust the center mullion. ; ordrng 1 CNOTE (OFFICE TO RESCHEDULE ) and 1 W10682493 (bracket) and 1 W10682494 (bracket)"
Near Round Rock, TX 78665
Wesley
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WMH31017HS0 Arrived on site and found unit vent cover out of place preventing door from closing properly. Corrected cover placement. Unit is now operating as designed.
Near Hutto, TX 78634
Wesley
Job Details: 11/13/2018
OVEN WHIRLPOOL WOS51EC0AS02 Arrived on site to test oven and find unit heating properly. All checks good.
Near Austin, TX 78701
Scott
Job Details: 11/13/2018
WASHER WHIRLPOOL WFW72HEDW0 Arrived on site for leaking washer . Found outer spring is missing from bellow . Checked bellow could find any defect but will bring back just Incase . Ordering clamp . Customer is requesting an AM if possible on 11/19 . No other water leaks detected . ; ordrng 1 W11266654 (CLAMP)
Near Hutto, TX 78634
Wesley
Job Details: 11/13/2018
WASHER WHIRLPOOL WTW7000DW3 Arrived on site and found unit with pressure fault and off balance overload. Found customer using too much detergent. Advised on use and care and calibrated unit.
Near Round Rock, TX 78665
Wesley
Job Details: 11/13/2018
ICE MACHINE KITCHENAID KUIX305ESS2 Arrived on site and found internal drain pump motor shorted. All other functions check good. Ordering internal drain pump to repair. No leaks at time of service. ; ordrng 1 WPW10489125 (pump)
Near Hutto, TX 78634
Wesley
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRS571CIDB02 SR7723420254 arrived on site and calle techline for repeat problem. Found unit air baffle to noisy for customers expectations. Unable to repeat symptom on site. Replaced baffle based on customers complaint. All else checks good.
Near Liberty Hill, TX 78642
James
Job Details: 11/13/2018
OVEN WHIRLPOOL JJW2830DP02 Arrived on site and installed new temp sensors in upper and lower oven. Ran at 350 and found temps to now be correct. Unit working properly. Job complete.
Near Liberty Hill, TX 78642
James
Job Details: 11/13/2018
WASHER MAYTAG LAT2500AAE Arrived on site and tested operation. Found oil leaking from transmission and had gotten into the brake assembly as well. Unit will need new transmission and break assembly to repair.
Near Liberty Hill, TX 78642
James
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Arrived on site and installed new control and thermistor fan kit. Tested unit for proper operation and found right side fresh food door gasket has began to fail and the lower flap is coming off. Unit will need right side gasket to complete repair; ordrng 1 W10407212 (gasket-fip)
Near Leander, TX 78641
James
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL WDF130PAHB0 Arrived on site and tested operation. Found unit fills with water but sump and motor not running. Found unit has a failed sump and motor assembly. Installed new and tested. Unit working properly and all water connections dry at time of service. Job complete
Near Georgetown, TX 78633
Lou
Job Details: 11/13/2018
REFRIGERATOR GE SSS25KPFPHWW "arrived on site to inspect refrigerator not dispensing water. Upon further inspection, using a cup, I attempted to get water from the dispenser and got nothing. The customer advised that they had not changed the filter since January or February. They had a new filter, so I changed it out and tested and the unit dispensed water. I advised the customer to change the filter every 6 months. While writing up the ticket, I found a large amount of water coming from underneath the unit. I pulled the unit and found that the water valve was leaking at the dispenser hose connection. I attempted to tighten the connection, but the connection would not hold. I removed and replaced the water valve and tested and the water did not leak from the valve anymore; however, I found that the water line itself was badly cracked and from the pressure of the water the line cracked open and was leaking now. I am ordering the water storage coil and scheduled return service for 11/16/
Near Georgetown, TX 78633
Lou
Job Details: 11/13/2018
DISHWASHER KITCHENAID KUDS30IXBT7 "arrived on site to inspect dishwasher not cleaning. Upon further inspection, the customer advised that the unit is not cleaning and leaving a white film on the dishes. She provided a pot that had what appeared to be rinse aid residue in it. I placed the unit in diagnostics And it showed error codes 10/1, 6/6, 6/4. I cleared the error codes and continued with testing. The unit operated as designed with no error codes at the end of testing. Looking inside the unit, I found the feed tube assembly port was open. The flapper inside the tube was not sealing correctly. Also, I found a large amount of rinse aid debris at the bottom of the tub. I opened the rinse aid cap and found the dial all the way at Max. The customer advised that they have a water softener. I reset the dial to #1 and retested. At the end of testing, I found rinse aid residue leaking from the dispenser. I am ordering the feed tube assembly and a dispenser and scheduled return service for 1
Near Leander, TX 78641
Jonathan
Job Details: 11/13/2018
WASHER MAYTAG MVWX655DW1 "Arrived on site for washer intermittently agitating. Performed diagnostics mode and checked fault code history. Found error code F2-E1 stuck key, F7-E1 basket speed fault and F0-E5 off balance load. Ran automatic test cycle and found unit not agitating or spinning. Performed tested voltage at connector J2 P1 and P2 . Found not within range. Removed faulty control and installed new. Tested unit and found motor making humming noise. Tested speed sensor resistance and found out of range. Will need to replace actuator to complete repair. Schedule return for Friday the 16th. ; ordrng 1 W10913953 (ACTUATOR ) and 1 W11095106 (WIRE HARNESS ) and 1 W11158831 (CAPACITOR )"
Near Cedar Park, TX 78613
James
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRFC704FBS00 Arrived on site and found rc has water standing in bottom again. Vacuumed water up and found water to be coming from drain as I was barely able to get a zip tie through it. Called tech line and spoke to Bruce 7723423495 unit has a collapsed drain tube in the cabinet. No recommended repair at this time due to the drain tube is not accessible to replace. Instructed customer of findings.
Near Georgetown, TX 78633
Tyler B.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL GI6FARXXYF07 "Arrived on site for no ice, found ice maker not telling valve to fill. R&r IM and tests good no leaks on site
Near Leander, TX 78641
James
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL KFIS29BBMS00 Arrived on site and checked temp in freezer and fresh food compartments. Found freezer at 42 degrees and fresh food at 38. Ran test 4 in diagnostics to test sealed system. Found both evaporators cycle and all fans running and freezer compartment began cooling down. After taking the unit out of diagnostics the freezer was no longer dropping in temp after waiting the 20 minutes for unit to cycle back over to the freezer compartment. Unit will need new control to repair. Found that the control has to come directly from Whirlpool. Office to quote customer on control price.; ordrng 1 W10581605 (cntrl-elec)
Near Killeen, TX 76543
Al
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL GI5SVAXVL01 Arrived to inspect ice maker not working. I verified the complaint with the customer. Removed and replaced ice maker with the previously ordered part. All water lines were dry at the time of service. Will call customer back by end of business to see if new part is producing ice
Near Georgetown, TX 78633
Tyler B.
Job Details: 11/13/2018
OVEN WHIRLPOOL WFG540H0ES1 "Arrived on site for too low of heat, found range heating to 343' R&R sensor and tested good. No gas leak on site"
Near Georgetown, TX 78628
Cliff
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL GT4185SKB3 "Arrived on site to diagnose a microwave with a turntable that is not operating. Tested unit and found glass turntable rest is cracked where it attaches to motor shaft. Rest will need to be replaced to complete repairs but part shows no longer available through supplier. Office will need to research part and if it cannot be obtained, they will contact American home Shield so they can decide how to proceed with claim.; ordrng 1 8172018 (support (NLA)) and 1 CNOTES (RESEARCH PART)"
Near Round Rock, TX 78665
Tyler B.
Job Details: 11/13/2018
OVEN WHIRLPOOL WOS51EC0AS02 "Arrived on site for no power, found therm fuse popped, R&R fuse and tested good.
Near Austin, TX 78757
Paul
Job Details: 11/13/2018
OVEN JENN-AIR JJW8330DDS "Arrived onsite for the oven with the touchpad that stopped working. I found only the cancel, clean, bake, & timer buttons responding. I found the buttons on the touchpad with no continuity.. I replaced the control panel and tested all of the selections. The unit is working as designed. Call complete."
Near Austin, TX 78751
Joseph C.
Job Details: 11/13/2018
DRYER WHIRLPOOL WED7500VW1 "Arrived on site for “no power to unit” complaint. Inspected unit and found it to be performing as designed. Tested through all cycles. Found no issues with unit performance. Unable to contact customer, to collect service fee. Office will need to contact customer, to collect.
Near Leander, TX 78641
Jonathan
Job Details: 11/13/2018
VENTHOOD WHIRLPOOL UXT5236BDS "Arrived on site for venthood lights smoking when on. Performed diagnostics and tested lights. Found oil on light cover. Attempted to remove and found it had stained glass light cover. Removed lights assembly and installed new. Tested operation, all tested good."
Near , TX 78641
Jonathan
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL WDF520PADM7 "Arrived on site for dishwasher making a rattling noise and not cleaning dishes. Performed diagnostics mode and found error code 6-1 no water to dishwasher. Found water valve to dishwasher in off position. Turned water to unit and continued automatic test mode. Checked amp draw on heater at 6.5 amps. Tested for hot temperatures at end of test cycle. Spoke with customer on user care guide. All tested good, no water leaks present."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/13/2018
WASHER MAYTAG MFW9700SQ1 "Arrived on site for washer shaking when in high spin cycle. Performed diagnostics mode and ran test cycle. Gained access to shocks and springs. Inspected shocks and springs. Monitor unit in high spin cycle. Checked balance of unit. All tested good, no water leaks present. Spoke with customer on user care."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/13/2018
DISHWASHER KITCHENAID KDTE234GPS0 "Arrived on site to install previous diagnosed part. Gained access to dispenser, removed failed dispenser and installed new. Performed diagnostics mode, error 5-1 door not closed in time allowed. Monitor test cycle and checked water connection. All tested good, no water leaks present."
Near Austin, TX 78756
Joseph C.
Job Details: 11/13/2018
OVEN MAYTAG MGR6600FZ0 "Arrived on site for “oven door hanging off unit” complaint. Inspected unit and found hinges broken. Removed and replaced hinges. Unit is performing as designed. No leaks detected, at time of service."
Near Austin, TX 78752
Joseph C.
Job Details: 11/13/2018
WASHER MAYTAG MHW6000AW0 "Arrived on site for “F09E01 error code” complaint. Inspected unit and found cloth and animal hair to be clogging drain pump. Also, found that hot and cold supply lines were switched. Removed materials from drain pump and switched supply lines to proper shut offs. Tested unit. Unit is performing as designed. No leaks detected, at time of service.
Near Austin, TX 78702
Scott
Job Details: 11/13/2018
RANGE WHIRLPOOL WFG525S0HZO Arrived on site and found guide had fallen off and was under range . Replaced left side guide and all is normal with range . No gas leaks detected at time of service . Job complete .
Near Austin, TX 78705
Luis
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 Arrived on site for no cool. Removed evaporator cover no frost on evaporator can hear noise of air or refrigerant leaking out. Adjusted cap tube can hear leak in heat exchanger in cabinet called tech support. Customer service number 1800-253-1301 file 7723415218
Near Driftwood, TX 78619
Robert
Job Details: 11/13/2018
WASHER WHIRLPOOL WTW5000DW1 Arrived on job for complaints of clothing knotted. Replaced control and calibration program ran. No leaks detected. Job complete
Near New Braunfels, TX 78130
Brandon
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "Arrived on site for customer complaint of noise issue and not making ice. Found noise coming from freezer evaporator fan motor hitting ice build up. I found unit was not defrosting properly all the time, I found faulty control board, I replaced control unit tested good."
Near New Braunfels, TX 78130
Brandon
Job Details: 11/13/2018
RANGE WHIRLPOOL WFC150M0EW1 "Arrived on site for customer complaint of front left burner staying on high, found faulty switch, I replaced switch, unit tested good."
Near Austin, TX 78738
Robert
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL KDTE404DSP0 Arrived on job for complaints of not washing. Found glass in drain pump. Removed glass and test.
Near New Braunfels, TX 78130
Brandon
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WMH31017HB2 "Arrived on site for customer complaint of turn table not working and interior light not working, found faulty control board. Ordering control. ; ordrng 1 W10892389 (cntrl-elec)"
Near Bee Cave, TX 78738
Robert
Job Details: 11/13/2018
DRYER WHIRLPOOL WHD3090GW0 Arrived on job for complaints of not heating. Dryer in apartment 139. Ran diagnostics and no code. Test heater working normal ventless dryer low heat.
Near Austin, TX 78738
Robert
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Arrived on job for complaints of no lights and water. Ran diagnostics and switches working. Replaced control and water and lights now working. No leaks detected
Near Dripping Springs, TX 78620
Robert
Job Details: 11/13/2018
WASHER WHIRLPOOL WTW8500DC4 Arrived on job for complaints of dispenser leaking. Found valve not shutting off completely. Replaced valve and test. No leaks detected.
Near Lakeway, TX 78738
Robert
Job Details: 11/13/2018
OVEN JENN-AIR JJW3830WP02 Arrived on job to replace panel. Part is damaged mount and board. Ordered new panel. ; ordrng 1 W10673678 (panl-cntrl)
Near Georgetown, TX 78633
Jonathan
Job Details: 11/13/2018
MICROWAVE WHIRLPOOL WOC54EC0AS04 Arrived on site for oven not maintaining temperature. Inspected gasket and found not in correct position and allowing heat to escape. Corrected gasket. Performed temperature test and measured preheat temperature at 356°. Found average temperature at 350°. All tested good.
Near Georgetown, TX 78628
Jonathan
Job Details: 11/13/2018
DISHWASHER GE GSD3360N20SS "Arrived on site to install previous diagnosed parts. Gained access to sump and installed filter ball and spray arm. Tested operation. All tested good, no water leaks present. deductible on credit card."
Near Georgetown, TX 78633
Jonathan
Job Details: 11/13/2018
VENTHOOD UNKNOWN K250HSS2 "Arrived on site for venthood light switch not operating. Performed diagnostics mode and found failure within switch. Will need to replace switch. Customer paid in full on credit card. Office to schedule appointment when ETA is available on part.; ordrng 1 P1434 (SWITCH) and 1 SEENOTE (SCH RETURN )"
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/13/2018
DISHWASHER GE DDT595SSJ2SS "Arrived onsite for customer complaint of dishwasher not starting and not powering on. Call GE TAG and advised to check all wiring. Possible short causing CSM to trip. Upon inspection, found heater wire and nut was loose causing water to drip on to wire and ground out. Was able to tighten nut and secure wire. Powered unit up and enter service mode to reset CSM. Unit now fills,washes,drain and heats as intended. All water connections were dry at time of service."
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/13/2018
WASHER MAYTAG MVWC565FW0 Arrived onsite for customer complaint of agitator on top load washer has holes. Confirmed hole on bottom of agitator. Removed and replaced agitator assembly. Reassembled and calibrated unit. Unit completed successfully. All water connections were dry at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/13/2018
DRYER GE DHDVH66EH1BB Arrived onsite for customer complaint of dryer making loud grinding noises when tumbling. Removed front and found lodged bobby hair pin. Removed obstruction and also installed new bearing glides. Reassembled. Tested unit. Dryer not tumbles quietly as intended. No other issues found. Dryer vent and lint trap was clean of lint at time of service.
Near Copperas Cove, TX 76522
Arthur B.
Job Details: 11/13/2018
DISHWASHER GE GLD5660R00SS "Arrived onsite for customer complaint of dishwasher not starting. Removed panel and found door interlock switch guide and spring had come off housing. Reinstalled guide and spring and secured cover. Tested unit. Unit now fills,washes,drain and heats as intended. No other issues found. All water connections were dry at time of service."
Near Georgetown, TX 78628
Steve C.
Job Details: 11/13/2018
REFRIGERATOR MAYTAG MSD2641KEB Arrived on site to replace the valve due to not making ice. Replace the valve and tested the unit. Icemaker cycled and is working properly. Customer paid in full on the first visit and all water connections were dry at the time of service.
Near Cedar Park, TX 78613
Lou
Job Details: 11/13/2018
WASHER GE GTW220ACK1WW "arrived on site to inspect washer not draining. Upon further inspection, the customer advised that the unit wasn’t doing anything. I placed the unit in diagnostics and tested and found error code 14-lid lock failure. I opened up the lid and removed the lid lock and tested continuity and is was open. Management agreed to the repair and I replaced the switch and tested the unit and it operated as designed. The office is to charge the credit card on file for this service call. No water leaks observed during service, job completed."
Near Bertram, TX 78605
Thomas L.
Job Details: 11/13/2018
OVEN WHIRLPOOL KODE300ESS04 Arrived on site for no operation. Unit was totally in operable. Removed control panel and found power to the main control but no power out of control. Re-ordering partW11179310; ordrng 1 PARTSRESEARCH and 1 W11179310 (CONTROL)
Near Austin, TX 78733
Luis
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Arrived on site for loud noise. Diagnosed diffuser gears making loud noise. Removed faulty diffuser installed new diffuser powered unit on unit working as designed.
Near Austin, TX 78717
Lou
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRMF706ESS01 "arrived on site to inspect refrigerator making loud rattling noise. Upon further inspection, I could hear the noise as soon as I walked up to the unit. When I opened the left rc door, the noise stopped. I closed the door and opened the fc door and could hear the noise coming from the Evap area. I removed the fc door and drawers and removed the Evap cover to find some ice buildup on the evaporator. Using my steamer, I removed the ice and found the thermostat in the wrong place. I repositioned the thermostat and placed a zip tie around it along with foil tape to hold it in place. I found a small block of ice in between the drain tube port and kept holding the evaporator. Once I removed the ice, the noise stopped. I replaced the Evap cover, drawers ad fc door ad pulled the unit from its place. While pulling it out, I find the unit really difficult to move. I removed the back cover and found the drain tube had a gap. Using manufacturers approved silico
Near Austin, TX 78748
Luis
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Arrived on site for no cool. Customer had unit powered off. Per customer unit was completely off and not cooling no thing was running only lights on. Powered unit on control hesitated to power on,ran diagnostics weak fan speed from fresh food evaporator ran test 4 good frost pattern on evaporator. Diagnosed faulty main control and faulty Evap fan motor. Installed new control and fan motor,secured thermistor to correct location with zip tie."
Near Austin, TX 78748
Luis
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRFC302ESS00 "Arrived on site for led flickering and loose handles. Diagnosed failed led bulb. Checked warranty,bulb not covered. Checked door handles found set screw behind handle loose and not fully installed. Removed handles installed set screws reinstalled handles checked handle operation good."
Near Austin, TX 78737
Luis
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Arrived on site for not freezing correctly. Checked temp in freezer reading 22°-24° found partial frost pattern on evaporator. Diagnosed leak at evaporator joint connection ordering new freezer evaporator,job will need 2 hrs for repairs. ; ordrng 1 2HRS (2 HRS FOR REPAIR) and 1 W11256565 (EVAPORATOR) and 1 WPW10143759 (DRIER UV)"
Near Austin, TX 78744
Luis
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRT549SZDM01 "Arrived on site unit working as designed no,issues with refrigerator"
Near Austin, TX 78717
Lou
Job Details: 11/13/2018
REFRIGERATOR KITCHENAID KRFC604FSS00 "arrived on site to install previously diagnosed and ordered part. Using a piece of wire approximately one foot long and electrical tape, I taped the wire to the end of the water tube that goes to the ice maker and pull3d the tube out to replace it due to the heater wires being broken. Once I had the tube pulled out, using the wire and tape, I taped the water tube end and pulled it through the door. I reconnected the water tube to the incoming water line at the door hinge and plugged the heater in. Using foil tape, I taped the heater wires to the back of the wall of the door to keep them out of the way to avoid pinching them and breaking again. I reinstalled the ice maker and tested and the unit operated as designed. No water leaks observed during service, job completed."
Near Austin, TX 78704
Leonardo
Job Details: 11/13/2018
DISHWASHER KITCHENAID KDTE104EWH2 Arrived on site to test unit for unit not washing. Test unit and found bad sump and motor. Replaced sump and motor Test unit after replacing sump and motor and unit working correctly no leaks present at this time.
Near Austin, TX 78702
Leonardo
Job Details: 11/13/2018
RANGE WHIRLPOOL WGG555S0BS01 Arrived on site to replaced valve. Replaced valve test unit for leaks no leaks present at this time. Also installed the knob and unit working correctly job complete
Near Austin, TX 78704
Leonardo
Job Details: 11/13/2018
RANGE WHIRLPOOL WFG525S0HZ0 Arrived on site to test unit for LR burner flame to high. Test unit and found wrong orifice at burner. Will need to order new orifice WPW10170508. Reschedule for Friday 11/16 ; ordrng 1 WPW10170508 (ORIFICE LR)
Near Austin, TX 78746
Leonardo
Job Details: 11/13/2018
OVEN WHIRLPOOL WOC54EC7AS00 "Arrived on site to test unit for unit saying function not available. Test unit and found bad control and bad panel. "
Near West Lake Hills, TX 78746
Leonardo
Job Details: 11/13/2018
RANGE JENN-AIR JES9800CAS02 Arrived on site to test unit for unit not responding to buttons. Turned breaker on and off and unit working as designed. unit baking and broilers cycles working. Job complete
Near West Lake Hills, TX 78746
Leonardo
Job Details: 11/13/2018
MICROWAVE JENN-AIR JMC2427DS01 Arrived on site to test unit for no display. Test unit and found bad panel. Replaced panel test unit and unit working correctly. Job complete all buttons and display working.
Near Granite Shoals, TX 78654
Thomas L.
Job Details: 11/13/2018
DRYER MAYTAG MEDX655DW1 Removed and replaced failed temperature selector switch. Tested unit. All operations are normal. Dryer vents at the house events are clear.
Near Marble Falls, TX 78654
Thomas L.
Job Details: 11/13/2018
REFRIGERATOR WHIRLPOOL WRF535SMBW00 Arrived on site or no ice condition. Found stalled icemaker motor. Replaced and tested. New icemaker worked properly. All water connections were dry.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/13/2018
RANGE WHIRLPOOL WETGHJI Arrived on site. Customer wants to cancel. They are getting another cooktop.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/13/2018
RANGE WHIRLPOOL WETGHJI Arrived on site. Customer wants to cancel. They are getting another cooktop.
Near Canyon Lake, TX 78133
Diego G.
Job Details: 11/13/2018
RANGE WHIRLPOOL WETGHJI Arrived on site. Customer wants to cancel. They are getting another cooktop.
Near Austin, TX 78727
Paul
Job Details: 11/13/2018
DISHWASHER WHIRLPOOL KDTE204DSS0 "Arrived onsite for the dishwasher that is not spraying and making a crunching noise. I checked stored error codes and found F8E1, F3E4, F6E4, & F6E1. The customer had cleaned the filter and the unit started washing correctly. I found the drain pump with debris in it. I removed the pump and found a small piece of glass in the unit. I removed the glass and tested the machine. The unit is working as designed. I advised mr to get a cleaner and run thru the unit to clean up the lime scale and soap scum. Call complete."